BlackBerry REV70UW, REW70UW User Manual

BlackBerry REV70UW, REW70UW User Manual

BlackBerry Curve 9320

Smartphone

Help

Version: 7.1

SWD-1817681-0214100519-001

Contents

 

Quick Help..........................................................................................................................................................................................................

5

Getting started: Your smartphone.....................................................................................................................................................................

5

Popular topics.....................................................................................................................................................................................................

19

Popular tips........................................................................................................................................................................................................

22

Common troubleshooting..................................................................................................................................................................................

30

Tips and shortcuts..............................................................................................................................................................................................

34

Tips: Doing things quickly...................................................................................................................................................................................

34

Tips: Extending battery life.................................................................................................................................................................................

35

Tips: Finding apps...............................................................................................................................................................................................

36

Tips: Freeing space for your music, pictures, videos, and files...........................................................................................................................

36

Tips: Freeing space to optimize your smartphone's performance.....................................................................................................................

37

Tips: Updating your software.............................................................................................................................................................................

38

Tips: Keeping your information safe..................................................................................................................................................................

39

Tips: Managing indicators..................................................................................................................................................................................

39

Message shortcuts..............................................................................................................................................................................................

40

Media shortcuts.................................................................................................................................................................................................

41

Search shortcuts.................................................................................................................................................................................................

42

Calendar shortcuts.............................................................................................................................................................................................

43

Phone.................................................................................................................................................................................................................

44

How to: Phone....................................................................................................................................................................................................

44

Voice commands................................................................................................................................................................................................

60

How to: Voice commands...................................................................................................................................................................................

60

Messages............................................................................................................................................................................................................

62

How to: Messages application............................................................................................................................................................................

62

Email...................................................................................................................................................................................................................

65

Text messages....................................................................................................................................................................................................

77

Emergency alert messages.................................................................................................................................................................................

80

PIN messages......................................................................................................................................................................................................

81

Attachments.......................................................................................................................................................................................................

82

Security options for messages............................................................................................................................................................................

85

Files and attachments........................................................................................................................................................................................

95

How to: Files.......................................................................................................................................................................................................

95

Media.................................................................................................................................................................................................................

101

How to: Media....................................................................................................................................................................................................

101

Ring tones, sounds, and alerts............................................................................................................................................................................

118

How to: Ring tones, sounds, and alerts..............................................................................................................................................................

118

Browser..............................................................................................................................................................................................................

122

How to: Browser.................................................................................................................................................................................................

122

Calendar.............................................................................................................................................................................................................

134

How to: Calendar................................................................................................................................................................................................

134

Contacts..............................................................................................................................................................................................................

142

How to: Contacts................................................................................................................................................................................................

142

Clock...................................................................................................................................................................................................................

150

How to: Clock.....................................................................................................................................................................................................

150

Tasks and memos...............................................................................................................................................................................................

153

Create a task or memo.......................................................................................................................................................................................

153

Send a task or memo..........................................................................................................................................................................................

153

Change or delete a task or memo......................................................................................................................................................................

153

Change the status of a task................................................................................................................................................................................

153

Hide completed tasks.........................................................................................................................................................................................

154

Show tasks in the calendar.................................................................................................................................................................................

154

Synchronizing tasks and memos.........................................................................................................................................................................

154

About categories................................................................................................................................................................................................

156

Categorize a contact, task, or memo..................................................................................................................................................................

156

Create a category for contacts, tasks, or memos...............................................................................................................................................

156

Turn off the prompt that appears before you delete items...............................................................................................................................

157

Typing.................................................................................................................................................................................................................

158

How to: Typing...................................................................................................................................................................................................

158

Keyboard............................................................................................................................................................................................................

164

How to: Keyboard...............................................................................................................................................................................................

164

Language............................................................................................................................................................................................................

166

How to: Language...............................................................................................................................................................................................

166

Screen display.....................................................................................................................................................................................................

168

How to: Screen display.......................................................................................................................................................................................

168

Maps...................................................................................................................................................................................................................

172

How to: Maps.....................................................................................................................................................................................................

172

Applications........................................................................................................................................................................................................

176

How to: Applications..........................................................................................................................................................................................

176

BlackBerry Device Software...............................................................................................................................................................................

179

How to: BlackBerry Device Software..................................................................................................................................................................

179

Manage Connections..........................................................................................................................................................................................

181

Mobile network..................................................................................................................................................................................................

181

Wi-Fi technology................................................................................................................................................................................................

186

Mobile Hotspot mode........................................................................................................................................................................................

193

How to: Mobile Hotspot mode...........................................................................................................................................................................

193

Bluetooth technology.........................................................................................................................................................................................

197

How to: Bluetooth technology...........................................................................................................................................................................

197

Smart accessories...............................................................................................................................................................................................

204

About the Smart Accessories application...........................................................................................................................................................

204

Set up a new dock..............................................................................................................................................................................................

204

Change a dock profile.........................................................................................................................................................................................

204

Delete a saved dock profile................................................................................................................................................................................

205

Power and battery..............................................................................................................................................................................................

206

How to: Power and battery................................................................................................................................................................................

206

Storage space and media cards..........................................................................................................................................................................

208

How to: Storage space and media cards............................................................................................................................................................

208

Search.................................................................................................................................................................................................................

212

How to: Search...................................................................................................................................................................................................

212

SIM card..............................................................................................................................................................................................................

216

How to: SIM card................................................................................................................................................................................................

216

Security...............................................................................................................................................................................................................

219

How to: Security.................................................................................................................................................................................................

219

Service books and diagnostic reports.................................................................................................................................................................

244

Accept, delete, or restore a service book...........................................................................................................................................................

244

Run a diagnostic report......................................................................................................................................................................................

244

Set a default recipient for diagnostic reports.....................................................................................................................................................

244

Find your smartphone model number and version of the BlackBerry Device Software....................................................................................

245

I can't run or submit a diagnostic report............................................................................................................................................................

245

Synchronization..................................................................................................................................................................................................

246

How to: Synchronization....................................................................................................................................................................................

246

Accessibility options...........................................................................................................................................................................................

249

How to: Accessibility..........................................................................................................................................................................................

249

Calculator...........................................................................................................................................................................................................

254

Use the calculator...............................................................................................................................................................................................

254

Convert a measurement.....................................................................................................................................................................................

254

Glossary..............................................................................................................................................................................................................

255

Legal notice........................................................................................................................................................................................................

260

RIM Confidential and Proprietary Information - Approved Third Parties

Quick Help

Getting started: Your smartphone

Find out about apps and indicators, and what the keys do on your BlackBerry smartphone.

Your BlackBerry smartphone at a glance

New in BlackBerry 7.1

BlackBerry 7.1 enhances the BlackBerry experience with new functionality and innovative apps.

Wi-Fi calling

If your wireless service provider supports Wi-Fi calling and you subscribe to this service, you can make and receive calls over the Wi-Fi network. For more information, see Wi-Fi calling, 190.

FM Radio

You can use the FM Radio app to listen to radio stations on your smartphone. You can scan for stations, create favorite stations, and you can listen to the radio using a wired headset or the speakerphone. For more information, see FM Radio, 115.

Emergency alert messages

If your wireless service provider or organization participates in CMAS, you can receive emergency alert messages (presidential, imminent threat to safety of life, and amber alert messages) on your smartphone. For more information, see Emergency alert messages, 80.

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New in BlackBerry 7

BlackBerry 7 includes a number of exciting new features and services, as well as some enhancements to existing features.

BlackBerry ID

A BlackBerry ID is an email and password that you create that gives you convenient access to BlackBerry products and services. After you create your BlackBerry ID, you can log in to any BlackBerry product that supports BlackBerry ID. For example, with BlackBerry ID you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones. For more information, see About the BlackBerry ID, 6.

Voice enabled search

Looking for something? You can now use your voice to search for help, contacts, documents, pictures, videos, and more on your BlackBerry smartphone and on the Internet. For more information, see Search for an item using voice enabled search, 212.

Home screen customization

Customize the home screen even more by hiding panels you don't use regularly, and hiding icons in specific panels or all panels. For more information, see Show or hide a home screen panel, 16 and Show, hide, or find an application icon, 16.

Touch-free call answering

You don't need to use your hands to answer calls when you use a Bluetooth enabled headset or a wired headset! Now you can set your smartphone to answer calls automatically after 5 seconds. For more information, see Change how you answer calls with a headset, 58.

Bluetooth enhancements

You can now send multiple pictures at once using Bluetooth technology. For more information, see Send a file, 83.

Conveniently send and receive a contact card (also known as a vCard) using Bluetooth technology, and save the received contact card into your smartphone's contact list. For more information, see Send contact cards using Bluetooth technology, 144.

Picture enhancements

When you rotate pictures in JPEG and PNG formats, the pictures are saved automatically in the rotated view.

Sort pictures from either newest to oldest, or oldest to newest, to see a slide show in the order that pictures were taken.

You can now view pictures in a slide show using transitions such a sliding, zooming, and panning. For more information, see Change your slide show options, 114.

About the BlackBerry ID

A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use a single email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones.

When you set up your BlackBerry smartphone, you might be required to create a BlackBerry ID. You can also create a BlackBerry ID from within an app that uses BlackBerry ID, or by visiting www.blackberry.com/blackberryid.

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Some services and apps that support BlackBerry ID require you to re-enter your login information after a certain amount of time has passed if you are not actively using the app. You might also be required to re-enter your BlackBerry ID login information if you change any of your BlackBerry ID information, if you delete all the data on your smartphone, or if you update your BlackBerry Device Software on your smartphone.

Related information

Create a BlackBerry ID, 176

Change your BlackBerry ID information, 176

Visit the Setup application

The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry smartphone, and set up network connections, such as Bluetooth connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your smartphone.

1.If the Setup application does not appear automatically, on the Home screen or in a folder, click the Setup icon.

2.Click a section to change options or to complete a short series of prompts that help you set the options.

Important keys

Keys on the front of your BlackBerry smartphone

Trackpad

Slide your finger to move around the screen.

 

• Press (click) to select an item.

 

• Press and hold to open a pop-up menu.

 

 

 

Menu

Open a menu.

 

• Select a highlighted menu item.

 

• Press and hold to switch applications quickly.

 

 

 

Escape

Return to the previous screen.

 

Close the menu.

 

 

 

Send

Make a call.

 

Answer a call.

 

 

 

End/Power

End a call.

 

• Return to the home screen.

 

• Press and hold to turn on or turn off your BlackBerry smartphone.

 

 

 

 

 

 

Keys on the top of your smartphone

 

 

 

 

Lock

Lock the keyboard.

 

 

 

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Keys on the right side of your smartphone

Volume/Mute

• Press the middle key to mute a call or mute the volume.

 

• Press the top and bottom keys to change the volume.

 

• Press and hold the top or bottom key to play the next or previous

 

media file.

 

• Before you take a picture or record a video, press the top or bottom

 

key to zoom in or out.

 

 

Right convenience key

• If supported, press to open the camera. To take a picture, press the

 

convenience key again.

 

• You can also customize this key.

 

 

 

 

Keys on the left side of your smartphone

 

 

 

Left convenience key

• If supported, press to open BBM.

 

• You can also customize this key.

 

 

 

 

Keyboard

 

 

 

Shift

Capitalize letters.

 

 

Alt

 

 

 

Symbol

 

 

 

Backspace/Delete

Delete the previous character or a selected item.

 

 

Enter

Select an item.

 

 

Speakerphone

Turn on or turn off the speakerphone during a call.

 

 

Flashing LED

The LED on the top of your BlackBerry smartphone flashes different colors to indicate different statuses.

Flashing LED color

Description

 

 

Green

You're in a wireless coverage area. You can turn on or turn off

 

this notification.

 

 

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Flashing LED color

Description

 

 

 

 

Blue

Your smartphone is connected to a Bluetooth enabled device.

 

 

You can turn on or turn off this notification.

 

 

 

 

Red

A new message has arrived and your selected profile is set to

 

 

notify you using the flashing LED. If you're using your

 

 

smartphone with a smart card, your smartphone is accessing

 

 

data on the smart card.

 

 

 

 

Amber

The battery power level for your smartphone is low, or your

 

 

smartphone is turned off and is charging. You can't turn off

 

 

the notification for the low battery power level. The

 

 

notification for charging turns off when you turn on your

 

 

smartphone. If your smartphone is turned off, the LED changes

 

 

to a solid green color when the battery is fully charged.

 

 

 

Related information

 

Turn on flashing LED notification for wireless coverage, 170

 

Turn off or turn on the Bluetooth connection notification, 202

 

Icons

Application icons

You can access your applications by clicking the icons on the home screen and in folders on the home screen. The initial view of the home screen displays icons for only some of the available applications. To view more application icons on the home screen, click All.

Depending on your BlackBerry smartphone model, administrator, and wireless service provider, some applications might not be available. You might be able to download some applications from the BlackBerry App World storefront.

To see a full icon guide, go to www.blackberry.com/docs/smartphones. Click your smartphone model, then click the Icon Guide.

Setup

Setup

Enterprise Activation

Activate a work email account using the BlackBerry

Enterprise Server.

Options

Power and lock

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Password Lock

Power Off

 

 

Messages

 

 

 

Messages

Saved Messages

 

 

Added email address

Added work email address

 

 

Text Messages

 

 

 

Instant messaging

 

 

 

Instant Messaging folder

BBM

Some applications might appear in this folder

 

including applications that you download.

 

 

 

Windows Live Messenger for BlackBerry

AOL Instant Messenger Service for BlackBerry

smartphones

smartphones

 

 

Google Talk for BlackBerry smartphones

Yahoo! Messenger for BlackBerry smartphones

 

 

Applications

 

 

 

Browser

Manage Connections

 

 

Maps

Help

 

 

Password Keeper

Voice Dialing

 

 

Applications folder

 

Some applications might appear in this folder,

 

including applications that you download.

 

 

 

Media

 

 

 

Media folder

Videos

 

 

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Pictures

Music

 

 

Ring Tones

Voice Notes

 

 

Camera

Video Camera

 

 

Voice Notes Recorder

Podcasts

 

 

Personal organizer

 

 

 

Contacts

Calendar

 

 

Tasks

MemoPad

 

 

Clock

Calculator

 

 

Files

 

 

 

Documents To Go

Files

 

 

Social networking and mobile purchasing

 

 

 

BlackBerry App World

Social Feeds

 

 

Facebook for BlackBerry smartphones

Twitter for BlackBerry smartphones

 

 

BlackBerry Device Software update

 

 

 

A software update for the BlackBerry Device

A software update for the BlackBerry Device

Software is available.

Software is being downloaded.

 

 

A software update for the BlackBerry Device

A software update for the BlackBerry Device

Software is ready to be installed.

Software is stopped.

 

 

Sounds and alerts

 

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Normal profile

Phone Calls Only profile

 

 

Loud profile

Custom profile

 

 

Medium profile

Silent profile

 

 

Vibrate Only profile

All Alerts Off profile

 

 

Games

 

 

 

Games folder

BrickBreaker

Some applications might appear in this folder,

 

including applications that you download.

 

 

 

Word Mole

 

 

 

Home screen icons

These icons are status indicators that appear at the top of the home screen.

Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear.

New item

To clear this icon, open each item that has this indicator.

Update is available in the BlackBerry App World storefront

Sending data

New item in the Social Feeds application

 

 

Receiving data

System is busy

 

 

New BBM item

New BBM Groups item

To clear this icon, open each chat that has this

 

icon.

 

 

 

Roaming

Unread message count

 

 

Alarm is set

Missed call count

 

 

Calendar reminder count

Bluetooth technology is turned on

 

 

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Wi-Fi technology is turned on

Message inbox icons

These icons indicate the type or status of each message in your inbox.

Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear.

 

Unread message

New BBM item

 

 

To clear this indicator, open each chat that has this

 

 

indicator.

 

 

 

 

Read message

BBM chat is open

 

 

 

 

Draft message

New BBM Groups item

 

 

 

 

Filed message

New RSS item

 

 

 

 

Message with an attachment

Message is being sent

 

 

 

 

Message is high priority

Message has not been sent

 

 

 

 

Text message with an attachment

Message has been sent

 

 

 

 

Text message

Message has been delivered

 

 

 

 

Message has been read

 

 

 

 

Related information

 

Hide the new or unread message indicator, 63

 

Battery power level icons

These icons appear at the top of the Home screen and at the top of the screen in some applications.

Full battery

Battery is charging

 

 

Low battery

 

 

 

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Typing icons

These icons appear in the upper-right corner of the screen when you type.

CAP lock (capital letter lock)

Multi-tap mode

 

 

NUM lock (number lock)

Current input language

 

 

Alt mode

 

 

 

Phone icons

These icons appear at the top of the home screen and in the Phone application.

Missed call

Received call

 

 

Placed call

Voice mail message

 

 

Calendar icons

These icons appear when you highlight a calendar entry.

Event reminder

Recurring appointment

 

 

Meeting reminder

Exception for recurring appointment

 

 

Notes

 

 

 

Camera icons

These icons appear at the bottom of the screen in the camera. You can click these icons.

View pictures

Geotagging is turned on

 

 

Geotagging is turned off

Take another picture

 

 

Flash is turned on

Flash is turned off

 

 

Automatic flash mode

Scene mode

 

 

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Video camera

These icons appear at the bottom of the screen in the video camera. You can click these icons.

Start recording

Pause recording

 

 

Send video

Rename video

 

 

Delete video

 

 

 

Your Home screen

Home screen at a glance

Use a picture as your smartphone wallpaper

1.On the Home screen, click the Media icon > Pictures icon.

2.Browse to a picture.

3.Press the key > Set As Wallpaper.

Related information

My display changed, 0

Add a shortcut to your home screen or Favorites panel

You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, applications, files, podcast channels, or media categories.

1.Browse to a website, or highlight the item that you want to create a shortcut for.

2.Press the key > Add to Home Screen.

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To change the name of the shortcut, type a new name.

To change the location where the shortcut appears, change the Location field.

To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox.

3.Click Add.

Show or hide a home screen panel

1.On the home screen, press the key > Manage Panels.

2.Select or clear the checkbox for each panel.

3.Press the key > Save.

Show, hide, or find an application icon

Depending on your theme, you might not be able to hide some application icons. You can also hide optional BlackBerry Device Software updates.

On the home screen or in a folder, do any of the following:

To see all your application icons, on the navigation bar, click All.

To hide an application icon, highlight the icon. Press the key > Hide Icon. If the icon appears in other panels, you can hide the icon in all panels or in the current panel only.

To show all hidden application icons, press the key > Show All Icons.

To stop hiding an application icon, highlight the icon. Press the key > Unhide Icon.

To hide the icon, click the Options icon. Click Device > Software Updates. Highlight a software version. Press the

key > Hide.

To show all hidden BlackBerry Device Software updates, click the Options icon. Click Device > Software Updates. Press the key > Show All.

Related information

My display changed, 0

Move an application icon

1.On the Home screen or in an application folder, highlight an application icon.

2.Press the key.

To move the application icon to a different location on the Home screen, click Move. Click the new location.

To move the application icon into an application folder, click Move To Folder. Click an application folder.

To move the application icon out of an application folder, click Move To Folder. Click Home or an application folder.

Change where apps that you download appear

To find your downloaded apps more easily, you can set them to appear in a certain folder, including folders you create.

1.On the home screen, press the key > Options.

2.Change the Downloads Folder field.

3.Press the key > Save.

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Change themes

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Screen Display.

3.In the Theme section, click a theme.

4.Click Activate.

To delete a theme, click the theme. Click Delete.

Related information

About downloading apps with the BlackBerry App World, 19

My display changed, 0

Set the number of icons that appear on the Home screen

1.On the Home screen or in a folder, click the Options icon.

2.Click Accessibility.

3.Change the Home Screen Grid Layout field.

4.Press the key > Save.

Change what happens when you type on the Home screen

Depending on your typing input language, you might not be able to use shortcut keys to open applications.

1.On the Home screen, press the key > Options.

To search your BlackBerry smartphone or the Internet when you type on the Home screen, change the Launch by Typing field to Universal Search.

To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.

2.Press the key > Save.

Add a message that appears when your smartphone is locked

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Message on Lock Screen.

3.Type the text that you want to appear on the screen when your smartphone is locked.

4.Press the key > Save.

Related information

Lock or unlock your smartphone, 22

Feature availability

The following items affect the availability of features on your BlackBerry smartphone. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your smartphone.

Smartphone model

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Features such as GPS, the camera and video camera, and network connection options are dependent on your smartphone model. To find feature specifications for your smartphone model, visit www.blackberry.com/go/devices.

Wireless service plan and wireless service provider

You must purchase or change your wireless service plan through your wireless service provider. Features such as text messaging, location-based services, and some phone features are dependent on your wireless service provider's offerings.

A wireless service plan with phone or voice is required for you to use the Phone application and to send and receive text messages. A wireless service plan with data is required for you to use the browser service and instant messaging applications, and to send and receive email messages and PIN messages. A wireless service plan might affect which apps you can download and how you can download them.

For more information about your plan, contact your wireless service provider.

BlackBerry Internet Service and BlackBerry Enterprise Server

Once you have a data plan, you must set up your email address or third-party instant messaging account in order to send and receive email messages, use third-party instant messaging applications, and use some browser options.

If you are an individual user, when you set up your email address or instant messaging account, you are associating it with the BlackBerry Internet Service.

If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry Enterprise Server. Your administrator might set options that determine the features and settings that are available on your smartphone and if you can add or update an app. You can view the IT policies that have been set by your administrator in the security options on your smartphone.

Wireless network

The wireless network that your smartphone is connected to might affect the availability of some features. Depending on your wireless service provider and available roaming options, different wireless networks are available. Some wireless networks don't support features such as call blocking, call forwarding, or cell broadcasting. For more information, contact your wireless service provider.

Region

Depending on your region, you might have the option to add or update apps using the BlackBerry App World storefront. You might also be able to download apps from a webpage or an application. The availability of certain apps varies by region.

Related information

Find more information, 18 BlackBerry Device Software, 179

Check which wireless networks your smartphone connects to, 181

Find more information

Help on your smartphone: Find step-by-step instructions in the user guide for your BlackBerry smartphone. Click Help on the home screen or in an application menu.

www.discoverblackberry.com: Find software, applications, and accessories for your smartphone.

Your wireless service provider website: Find information about your wireless network or wireless service plan.

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Popular topics

BlackBerry smartphone users have spoken! Here are the top things they want to know how to do on their smartphones.

Set up an email address

1.On the Home screen, click the Setup icon.

2.In the Setup section, click the Email Accounts icon.

3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.

Note: In some cases, you might see the following options. If so, select one of the options.

Internet Mail Account: Use this option to associate your BlackBerry smartphone with one or more existing email accounts (for example, Windows Live Hotmail) or to create a new email address for your smartphone.

Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your smartphone with your work email account using the BlackBerry Enterprise Server.

If you are trying to set up a Internet email account (for example, Windows Live Hotmail or Google Mail) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider.

Related information

Reconcile email over the wireless network manually, 66

Add or change your signature

Depending on your wireless service plan, this feature might not be supported.

1.On the Home screen, click the Messages icon.

2.Press the key > Options.

For a work email account, click Email Preferences. If the Message Services field appears, change this field to the appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor.

For a personal email account, click Email Account Management. Click an email account. Click Edit.

3.Type a signature.

4.Press the key > Save.

Your signature is added to your email after you send it.

About downloading apps with the BlackBerry App World

With the BlackBerry App World storefront, you can search for and download games, themes, social networking apps, personal productivity apps, and much more. Using an existing PayPal account, you can buy and download apps to your smartphone over the wireless network.

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If you don't already have the BlackBerry App World on your smartphone, you can download it at www.blackberryappworld.com. For more information about managing apps using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help.

Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry App World™ storefront. You might also be able to download apps from a webpage (try visiting mobile.blackberry.com from your BlackBerry smartphone), or through your wireless service provider. Data charges might apply when you add or use an app over the wireless network. For more information, contact your wireless service provider.

Transfer files between your smartphone and your computer

1.Connect your BlackBerry smartphone to the computer using a USB cable.

2.In the dialog box that appears on your smartphone, select one of the following file transfer options:

If you want to transfer most types of files, click USB Drive.

If you want to synchronize media files that are protected with DRM, click Sync Media.

3.If necessary, type your smartphone password. Your smartphone appears as a drive on your computer.

4.On your computer, do one of the following:

Drag a file from a location on your computer to a folder on your smartphone.

Drag a file from a folder on your smartphone to a location on your computer.

To view a file that you transferred to your smartphone, disconnect your smartphone from your computer and find the file.

Related information

About transferring and synchronizing files, 104

About using your smartphone as a tethered modem

Depending on your wireless service plan or administrator, you might be able to share the Internet connection on your BlackBerry smartphone. For example, if you are travelling, you can use your smartphone's Internet connection to access the Internet on a laptop or tablet.

To use your smartphone as a tethered modem with a laptop, you must connect your smartphone with your laptop using a USB cable and open the BlackBerry Desktop Software. To use your smartphone as a tethered modem with a BlackBerry PlayBook tablet, you must pair your smartphone with your tablet using Bluetooth technology.

While using your smartphone as a modem, you might not be able to use your smartphone's Phone application, Messaging applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the tethered Internet connection.

For more information about tethering, see the Help on your BlackBerry PlayBook tablet or in the BlackBerry Desktop Software.

Copy contacts from your SIM card to your contact list

Depending on your wireless service provider and wireless network, this feature might not be supported. 1. In the contact list, press the key > SIM Phone Book.

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2. Press the key > Copy All To Contacts.

Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry smartphone does not copy the SIM card contact.

Change your ring tone, notifiers, reminders, or alerts

In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed.

1.On the home screen, click your Sound and Alert Profiles icon.

2.Click Change Sounds and Alerts > Sounds for Selected Profile.

To change your ring tone or ring volume, click Phone.

To change notifiers or reminders, click to expand a section. Click an option.

3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:

Click a tone.

To use a song that is on your smartphone or on a media card, click All Music. Find and click a song.

To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.

To use a preloaded alert, click All Alerts. Find and click an alert.

4.Press the key > Save.

Related information

I can't change the number of times that my smartphone rings, 0

Add or delete a contact alert, 119

Icons for sound and alert profiles, 118

View a location on a map

1.On the Home screen, click the Maps icon.

2.Press the key > Find a Location.

To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information for the point of interest. Highlight the point of interest.

To view a new location, in the Find an address field, type an address. Highlight the location.

To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact information.

To view a favorite location, in the Favorites section, highlight the location.

3.Press the key > View on Map.

If you are viewing a location other than your current location, to get directions to this location from your current location, press the key > Navigate to Here. Your BlackBerry smartphone must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task.

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Lock or unlock your smartphone

You can lock the keyboard to avoid pressing it or making calls accidentally and, if you have set a BlackBerry smartphone password, you can also lock your smartphone with a password.

Do one of the following:

To lock the keyboard, press the Lock key on the top of your smartphone.

To unlock the keyboard, press the Lock key again.

To lock your smartphone with a password, on the home screen or in a folder, click the icon.

To unlock your smartphone, enter your password. Press the key on the keyboard.

Related information

Set or change your smartphone password, 219

Important keys, 7

Turn on or turn off airplane mode

You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone.

On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.

To turn on airplane mode, click All Off.

To turn off airplane mode, click Restore Connections.

Related information

Turn on or turn off data service or set roaming options, 183

Turn on, turn off, or check the status of a network connection, 181

Popular tips

Save time and maximize your efficiency with these quick tips.

Tips: Finding apps

Look in a folder on your home screen.

Some apps are located in folders on your home screen. Click a folder to see what apps are inside.

Make all hidden apps visible on the home screen.

On the home screen, press the key > Show All Icons. To unhide an app, highlight it and then press the key > Unhide Icon. If the icon is hidden in other panels, you can

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unhide the icon in all panels, or in the current panel only. If

 

Show All Icons does not appear in the menu, there are no apps

 

hidden from view.

 

 

Search for an app.

On the home screen, start typing the app name.

 

 

Verify that an app is installed.

On the home screen or in a folder, click the Options icon. Click

 

Device > Application Management. If the app is listed, it is

 

installed on your BlackBerry smartphone.

 

 

Tips: Managing indicators

Indicators tell you that there is something new or updated, such as a new message, voice mail message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.

For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click your smartphone model, and then click the Icon Guide.

Remove the new item indicator

.

Open each item that has this indicator. For example, to remove

 

 

it from the Messages icon, click the icon.

 

 

 

Remove the unopened message indicator .

In the Messages app, do one or more of the following:

 

 

• Open all of your messages by clicking on them. If you can't

 

 

find all of your unread messages in your inbox, look in your

 

 

messages folders.

 

 

 

• Mark a message as read. Highlight a message. Press the

 

 

key > Mark Read.

 

 

 

• Mark all messages that are prior to a date as read.

 

 

Highlight a date field. Press the

key > Mark Prior

 

 

Read.

 

 

 

 

Identify an indicator.

 

• You might be able to identify an indicator by seeing the

 

 

icon of the application that the indicator refers to. To see

 

 

a complete list of applications on your BlackBerry

 

 

smartphone and their icons, on the Home screen or in a

 

 

folder, click the Options icon. Click Device > Application

 

 

Management.

 

 

 

 

 

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Tips: Updating your software

Updated BlackBerry Device Software and BlackBerry Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

Check to see if there is updated BlackBerry Device Software

Depending on your smartphone model, this feature might not

that you can download over the network.

be supported. On the Home screen or in a folder, click the

 

Options icon. Click Device > Software Updates.

 

 

Update your BlackBerry Device Software from your computer.

On your computer, visit www.blackberry.com/update. Click

 

Check for Updates. Connect your smartphone to your

 

computer.

 

 

Set your BlackBerry Desktop Software to check for updates

For instructions, see the Help in BlackBerry Desktop Software.

automatically.

 

 

 

Update your BlackBerry Desktop Software .

Visit www.blackberry.com/desktopsoftware.

 

 

Tips: Doing things quickly

For full instructions, click the links under Related information at the bottom.

Access popular options such as setting the alarm, viewing

Highlight and click the areas at the top of the home screen.

notifications, and turning on or turning off network

 

 

connections.

 

 

 

 

See all the apps and folders on the home screen, or minimize

On the navigation bar, click All.

the panel and view the wallpaper.

 

 

 

 

 

Switch to another app.

Press and hold the

key. Click an app.

 

Note: The other app might still be running in the background.

 

 

Open an app with a convenience key.

Press a convenience key on the side of your BlackBerry

 

smartphone.

 

 

Note: You can customize which app a convenience key opens.

 

 

 

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Use pop-up menus.

Pop-up menus provide common available actions, and appear in the center of the screen. For example, you can use the popup menu in a message to file, forward, or reply to the message. To open a pop-up menu, press and hold the trackpad. To select a menu item, click the trackpad.

Switch to the Favorites, Media, Downloads, and Frequent

On the home screen, highlight All on the navigation bar and

panels.

slide your finger on the trackpad right or left.

 

 

Add an app to the Favorites panel.

Highlight an app on the home screen or in a folder. Press the

 

key > Mark as Favorite.

 

 

 

 

Change options for the home screen such as the wallpaper.

On the home screen, press the

key > Options.

 

 

 

Related information

Change what happens when you type on the Home screen, 17

Assign an application to a convenience key, 164

Keep an application running in the background and switch to another application, 177

Tips: Extending battery life

For full instructions, click the links under Related information at the bottom.

Close apps when you're finished with them.

In an app, press the

key and click Close or Exit.

 

 

Turn off network connections you aren't using.

On the home screen, click the connections area at the top of

 

the screen, or click the Manage Connections icon. Click a

 

network connection to clear the checkbox.

If your BlackBerry smartphone supports Wi-Fi, use Wi-Fi when you're in an area with reduced wireless coverage.

On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Select the Wi-Fi checkbox.

Set your smartphone to turn on and turn off automatically.

On the home screen or in a folder, click the Options icon. Click

 

Device > Auto On/Off.

 

 

 

 

Close browser tabs you aren't using.

In the browser, press the

key > Tabs. Highlight a tab and

 

click the icon.

 

 

 

Set backlighting to remain on for a shorter period, and lower

On the home screen or in a folder, click the Options icon. Click

its brightness.

Display > Screen Display.

 

 

 

Switch your vibrating notifications to sound notifications or

On the home screen, click your Sound and Alert Profiles icon.

LED notifications, lower the volume of your sound

Click Change Sounds and Alerts.

notifications, or select a shorter ring tone.

 

 

 

 

 

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Delete the previous text from a reply message.

When you are replying to a message, press the

key >

 

Delete Original Text.

 

 

 

Change how often podcast or social feed applications refresh

Your podcast and social feed applications periodically refresh

content.

content. In some of these applications, you can reduce how

 

often the content refreshes. For more information, see the

 

Help in the application.

 

 

 

If your smartphone has a camera flash, turn off the flash.

On the home screen, click the Camera icon. Click the flash icon

 

at the bottom of the screen until the flash off indicator

 

appears.

 

 

 

Keep your battery connections clean.

Every few months, use a cotton swab or dry cloth to clean the

 

metal contacts on the battery and the smartphone.

 

 

 

 

Related information

Delete the original text from a reply message, 68

Change your ring tone, notifiers, reminders, or alerts, 21

Set options for backlighting, 168

Set your smartphone to turn on and turn off automatically, 206

Turn on, turn off, or check the status of a network connection, 181

Tips: Freeing space for your music, pictures, videos, and files

You can store files in the built-in media storage on your BlackBerry smartphone or on a media card.

Check how much storage is used by media files and

On the home screen, click the Media icon. Press the

key

documents.

> Memory Use.

 

 

 

 

Delete unneeded files.

On the home screen or in a folder, click the Files icon. Find and

 

highlight a file. Press the

key > Delete.

 

 

 

Reduce the size of pictures you take and videos you record.

On the home screen, click the Camera icon or the Media icon

 

> Video Camera icon. Press the

key > Options. Change

 

the Image Size or Video Format field.

 

 

 

Store files on a media card instead of your smartphone.

On the home screen, click the Camera icon or the Media icon

 

> Video Camera icon. Press the

key > Options. In the

 

Storage section, change the Store Pictures or Store Videos

 

field.

 

 

 

 

 

 

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

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RIM Confidential and Proprietary Information - Approved Third Parties

Related information

Copy, move, rename, or delete a file, 98

Change the size of pictures that you take, 111

View the amount of available storage space on your smartphone, 211

Change how long your smartphone stores calendar entries, 140

Keep an application running in the background and switch to another application, 177

Tips: Keeping your information safe

You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, such as avoiding leaving your smartphone unattended.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

 

 

Set a smartphone password.

On the Home screen or in a folder, click the Options icon. Click

 

 

 

Security > Password.

 

 

 

 

 

 

Encrypt contacts and files.

On the Home screen or in a folder, click the Options icon. Click

 

 

 

Security > Encryption.

 

 

 

 

 

 

Back up your smartphone data to your computer.

Use the BlackBerry Desktop Software to back up your

 

 

 

smartphone data to your computer. To download the

 

 

 

BlackBerry Desktop Software, from your computer, visit

 

 

 

www.blackberry.com/desktop and select the appropriate

 

 

 

option for your computer.

 

 

 

 

 

 

Back up your smartphone data to a media card.

On the Home screen, click the Setup icon. In the Setup section,

 

 

 

click Device Switch > Save Data.

 

 

 

Related information

 

Turn on encryption, 210

 

Set or change your smartphone password, 219

 

Phone shortcuts

Depending on the typing input language that you're using, some shortcuts might not be available.

Change your ring tone

From the home screen, press the

key. Press the

key > Phone

 

Ring Tones.

 

 

 

 

 

 

Check your voice mail

Press and hold 1.

 

 

 

 

 

 

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Set up a speed dial for a contact

From the home screen or in the Phone application, press and hold the key

 

that you would like to assign speed dial to.

 

 

 

Add an extension to a phone number

Press the

key and X. Type the extension number.

 

 

 

 

Type a letter in a phone number field

Press the

key and the letter key.

 

 

 

 

 

Insert a plus sign (+) when typing a phone number

Press O.

 

 

 

 

 

 

Turn on or turn off the speakerphone during a call

Press the

key on the keyboard.

 

 

 

 

 

Stop listening to a call with a wireless headset

Press the

key on the keyboard.

 

 

 

 

Change the active phone number

From the home screen, press the

key. Click your phone number at

 

the top of the screen. Click a phone number.

 

 

 

 

Typing shortcuts for the physical keyboard

Depending on the typing input language that you're using, some shortcuts might not be available.

Insert a period (.)

Press the

key twice. The next letter is capitalized.

 

 

 

 

 

 

Insert an at sign (@) or a period (.) in an email address field

Press the

key.

 

 

 

 

 

 

Capitalize a letter

Press and hold the letter key until the capitalized letter

 

 

appears.

 

 

 

 

 

 

 

 

Turn on CAPS lock

Press the

key and the Right

key. To turn off CAPS

 

lock, press the Left or Right

key.

 

 

 

 

Type a symbol

Press the

key. Type the letter that appears below the

 

symbol.

 

 

 

 

 

 

 

 

Type the alternate character on a key

Press the

key and the character key.

 

 

 

Type an accented or special character

Press and hold the letter key and, on the trackpad, slide your

 

finger left or right. For example, to type ü, press and hold U

 

and slide your finger left until ü appears. Release the letter key

 

when the accented or special character appears.

 

 

 

 

Type a number in a text field

Press and hold the

key and press the number key.

 

 

 

Type a number in a number field

Press a number key. You don't need to press the

key.

 

 

 

 

Turn on NUM lock

Press the

key and the Left

key. To turn off NUM

 

lock, press the Left or Right

key.

 

 

 

 

 

 

 

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