Alto Shaam CTP7-20E Operator’s Manual

CT PROformance™

WARNING

To prevent personal injury, death or property damage:

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

WARNING

Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death.

Read and understand the installation, operating and maintenance instructions thoroughly before installing, servicing, or operating this equipment.

Operator’s Manual

CTP6-10E CTP6-10G CTP10-10E CTP10-10G CTP7-20E CTP7-20G CTP10-20E CTP10-20G CTP20-10E CTP20-10G CTP20-20E CTP20-20G

EN MN-35948 Rev 14 07/17

This manual covers the following CTP series models:

Boiler-Free Models			Steam Generator Models
6	-10E,	6-10G	6-10EB
10	-10E,	10-10G	10-10EB
7	-20E,	7-20G	7-20EB
10	-20E,	10-20G	10-20EB
20	-10E,	20-10G	20-10EB
20	-20E,	20-20G	20-20EB

Please post the following instructions in a prominent location in the event the user smells gas.

DANGER

Before starting the appliance, make certain you do not detect the odor of gas.

If you smell gas:

•Shut o the gas supply immediately.

•Do not attempt to light any appliance.

•Do not touch any electrical elements.

•Extinguish any open flame.

•Evacuate the area.

•Use a telephone outside the property and immediately contact your gas supplier.

•If unable to contact your as supplier, contact the fire department.

Introduction

Enjoy your Alto-Shaam Combi Oven!

The combi oven combines a steam and convection oven into one versatile unit and can serve a variety of cooking functions. Alto-Shaam’s combi ovens allow chefs to control humidity and temperature separately, with powerful results. The same oven can be used to dehydrate vegetables, roast pork, steam rice, smoke brisket and bake loaves of bread.

The PROtouch™ recipe management system with one-touch cooking provides complete control over the oven, allowing chefs and foodservice employees to select pre-programmed recipes

for maximum consistency. To store and secure important information, a HACCP data system pairs up with an onboard USB port, so settings can be downloaded and saved for the future.

When it’s time to clean up, Alto-Shaam’s CombiClean Plus™ automated cleaning system saves labor previously spent scrubbing the oven cavity. On the oven’s exterior, a PROrinse™ retractable hose gives you spray-washing power without opening the oven door.

Before Use

If this is the first time this oven is being used, or if the oven has just been removed from storage, follow these steps for cleaning:

1.Remove all packing material from the oven,

2.Remove and wash any detachable items such as wire shelves, side racks, pans, and drip trays with hot, soapy water. Dry with a clean, damp lint-free cloth.

3.Remove all visible grease or oil from the oven.

4.Clean the interior and exterior of the oven with a mild soap and water solution. Apply the solution with a clean, damp cloth. Do not use commercial or household cleaners that contain ammonia. Wipe with a clean, damp cloth to remove all detergent residue. Dry with a clean, lint-free cloth.

5.Clean the oven glass with glass cleaner or distilled vinegar. Re-install the side racks and wire shelves – position shelves with the curved end up and toward the rear of the oven.

When cleaning is complete, the oven must acclimate to room temperature in the environment where it is placed.

Twenty four (24) hours is recommended. The oven is now ready for operation.

EXTEND YOUR ORIGINAL MANUFACTURER’S WARRANTY

Register online today at www.alto shaam.com/warranty

Register your Alto Shaam appliance online, and you will automatically be entered into a monthly drawing to win an additional year extended warranty!

Registering your equipment ensures prompt service in the event of a warranty claim. You will also receive direct notifications of software updates and additional product information.

Your personal information will not be shared with any other company.

ALTO-SHAAM 24/7 EMERGENCY REPAIR SERVICE

Call 800-558-8744 to reach our twenty-four hour emergency service call center for immediate access to local authorized service agencies outside standard business hours. The emergency service access is provided exclusively for Alto Shaam equipment and is available throughout the United States through Alto Shaam’s toll free number.

Emergency service access is available seven days a week, including holidays.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 3

4 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Table of Contents

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Safety Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

How to Turn On the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 9
How to Start a Manual Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 9
How to Calibrate theTouch Screen.. . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
How to Turn Off the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 9
Control Panel Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Utility Screen.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Upload/Download Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Setting Screen 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
Setting Screen 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
Preventative Maintenance Screen. . . . . . . . . . . . . . . . . . . . . . . . .	12
Preventative Maintenance - Editing . . . . . . . . . . . . . . . . . . . . . . . .	12
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
Cooking Screen Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
Auxiliary Functions and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
Multiple Fan Speeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
Multi-Shelf Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
Preheat Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
Cool-Down Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
Humidity Control Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
Rapid Cool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
Rest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
Door.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Cooking Modes - Steam.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
Steam Mode Operating Tips.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
Cooking Modes - Combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	21
Combination Mode Operating Tips . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
Cooking Modes - Convection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
Convection Mode Operating Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Cooking Modes - Retherm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Retherm Mode Operating Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Cooking Modes - Dehydration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
Dehydration Mode Operating Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . .	28
Cooking Modes - Delta-T Core Temperature . . . . . . . . . . . . . . . . . . .	29
CombiSmoker® Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
Recipe Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	32
Using Programmed Recipes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	33
To Cook with Preprogrammed Recipes.. . . . . . . . . . . . . . . . . . . .	33
Editing Programmed Recipes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
Organizing Programmed Recipes. . . . . . . . . . . . . . . . . . . . . . . . . .	35

HACCP Access .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..	37
HACCP Access and Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	38

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

CombiHood PLUS™ Ventless Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Connecting the Optional Grease Collection System. . . . . . . . . . . . 40

Connecting the Optional Liquid Cleaner.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 41

How To Use the Combilatch™ Door Interlock. . . . . . . . . . . . . . . . . . 42

Recipe Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Bakery Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 43
Convenience Product Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 45
Fish & Seafood Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
Meat Recipes.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Miscellaneous Recipes.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	49
Poultry Recipes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	50
Vegetable Recipes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	52
Cleaning and Preventative Maintenance.. . . . . . . . . . . .	54
CombiClean® Cleaning Agents.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Weekly Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	56
Daily Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
Weekly Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	58
Monthly Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	59
Yearly Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	60
Protecting Stainless Steel Sufaces . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Cleaning Agents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Cleaning Materials.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
Daily Cleaning of the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Probe and Probe Prong Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
Roll-In Cart/Food Trolley Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . .	64
CT PROtouch™ with CombiClean® . . . . . . . . . . . . . . . . . . . . . . . . . . . .	65
CT PROtouch™ with Automatic Liquid Cleaning.. . . . . . . . . . . . . . .	66
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Touch Motor Control Error Codes.. . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	74
Limited Warranty.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	75

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 5

Safety Procedures

•The appliance is intended to cook, hold or process foods for the purpose of human consumption. No other use for this appliance is authorized and is therefore considered dangerous. The appliance must not be used to cook food containing flammable materials (such as food with alcohol). Substances with a low flash point can ignite spontaneously and cause a fire.

•The appliance is intended for use in commercial establishments where all operators are familiar with the purpose, limitations, and associated hazards of this appliance. Operating instructions and warnings must be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid

the risk of accident or damage to the appliance. Operators must also receive regular safety instructions.

•Any troubleshooting guides, component views, and parts lists included in this manual are for general reference only and are intended for use by qualified and trained technicians.

•This manual should be considered a permanent part of this appliance. This manual and all supplied instructions, diagrams, schematics, parts lists, notices, and labels must remain with the appliance if the item is sold or moved to another location.

notICE: For equipment delivered for use in any location regulated by the following directive: 2012/95/EC WEEE

Do not dispose of electrical or electronic equipment with other municipal waste.

Knowledge of proper procedures is essential to the safe operation of electrically and/or gas energized equipment. The following signal words and symbols may be used throughout this manual.

DANGER

Indicates a hazardous situation that, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

notICE: Indicates information considered important, but not hazard-related (e.g., messages relating to property damage).

6 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Safety Procedures

•To prevent serious injury, death or property damage, the appliance should be inspected and serviced at least every twelve (12) months by an authorized service partner or trained technician.

•Only allow an authorized service partner or trained technician to service or to repair the appliance. Installation or repairs that are not performed by an authorized service partner or trained technician, or the use of non-factory authorized parts will void the warranty and relieve Alto-Shaam of all liability.

•When working on this appliance, observe precautions in the literature, on tags, on labels attached to

or shipped with the appliance and other safety precautions that may apply.

•If the appliance is installed on casters freedom of movement of the appliance must be restricted so that utility connections (including gas, water, and electricity) cannot be damaged when the appliance is moved. If the appliance is moved, ensure that all utility connections are properly disconnected. If the appliance is returned to its original position, ensure that retention devices and utility connections are properly connected.

•Only use the appliance when it is stationary. Mobile appliance racks, mobile plate racks, transport trolleys, and appliances on casters can tip over when being moved over an uneven floor or threshold and cause serious injury.

•Always apply caster brakes on mobile appliances or accessories when these are not being moved. These items could move or roll on uneven floors and cause property damage or serious injury.

•Be extremely careful when moving appliances because the food trays may contain hot fluids that may spill, causing serious injury.

•Always open the appliance door very slowly. escaping hot vapors or steam can cause serious injury or death.

•If the gas appliance is installed under an exhaust hood, the hood must be switched On when the appliance is in use to avoid the build up of combustion gases. Failure to do so may result in serious injury, death or property damage.

•Accumulations on the main burners of gas appliances can result in firing out of normal sequence. This delayed ignition creates an alarmingly loud sound.

If your appliance makes an especially loud noise when starting up, shut down the appliance and call a qualified and trained service technician.

•NeVeR place objects near the appliance exhaust vents. This area is hot and could be a potential ignition source for a fire.

•Do not allow objects to block or obstruct the area below the appliance base. This may result in fire, damage to the equipment or serious injury.

•Do not use the attached hand-held hose to spray anything other than the interior of the appliance compartment.

•Do not use the attached hand-held hose on the surface of a hot cooking compartment. The

sudden temperature change can damage the appliance interior. Allow the appliance to cool to a minimum of 150°F (66°C). Failure to observe this precaution can void the warranty.

WARNING

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision concerning use of the appliance by person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 7

Safety Procedures

WARNING

To prevent serious personal injury, death, or property damage:

Do not steam clean, hose down or flood the interior or exterior with water or liquid solution of any kind. Do not use water jet to clean. Failure to observe this precaution will void the warranty.

WARNING

To prevent SERIOUS PERSONAL INJURY or

PROPERTY DAMAGE:

DO NOT handle pans containing liquid or semiliquid products positioned above the eye level of the operator. Such products may scald and cause serious injury.

WARNING

DO NOT obstruct or block exhaust flues or attach any flue extension that may impede proper burner operation, restrict the exhaust fumes and cause negative backdraft or the appliance to shut down.

Failure to do so may result in serious injury or death.

notICE: Automatic steam venting is a standard safety feature built into all Combitherm oven models. This feature vents all steam from the oven compartment immediately before cooking time expires or set probe temperature is reached.

Automatic steam venting does not function if the oven door is opened before time expires or when the oven has been set to continuous operation.

WARNING

To prevent serious personal injury, death, or property damage:

The appliance must be cleaned thoroughly to avoid deposits of grease and or food residues inside the appliance that may catch fire. If fat deposits and/or food waste inside the appliance ignite, shut down

the appliance immediately and keep the appliance door closed to extinguish the fire. If further extinguishing is required, disconnect the appliance from the main power and use a fire extinguisher (do not use water to extinguish a grease fire!). Failure to clean the appliance properly invalidates the warranty and relieves Alto-Shaam of all liability.

CAUTION

To prevent personal injury or property damage:

Always use hand protection when operating this appliance to avoid burns. Metal parts of this equipment become extremely hot when in operation.

CAUTION

To prevent INJURY or PROPERTY DAMAGE, make certain the area around the appliance is kept clear of combustible items.

notICE: Use authorized Combitherm oven cleaner only. Unauthorized cleaning agents may discolor or harm interior surfaces of the oven. Read and understand label and material safety data sheet before using the oven cleaner.

8 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

						Operation
	How to Turn On the Oven
						DANGER
	Prerequisites
						Before starting the appliance, make certain you do
	1.	Turn on the exhaust hood.
	2.	Make sure that the water supply to the oven is turned on.				not detect the odor of gas..
						If you smell gas:
	3.	Make sure that the electrical power supply to the oven is
						• Shut off the gas supply immediately..
		turned on.				• Do not attempt to light any appliance..
	4.	For gas ovens, make sure the gas supply valve is in the open				• Do not touch any electrical elements..
						• Extinguish any open flame..
		position.
						• Evacuate the area..
	Steps					• Use a telephone outside the property and
	1.	Press the ON/OFF button	.			immediately contact your gas supplier..
						• If unable to contact your as supplier, contact the
		The ON/OFF indicator glows green and the loading screen a				fire department..
		displays while the controller software loads. When the
						c a u t i o n
		software is 100% loaded, the home screen		b	displays.
		NOTE: If the oven has a steam generator, the steam generator
						Accumulations on the main burners of gas
		fills with water and the oven heats the water to an initial				appliances can result in firing out of normal
		temperature of 188°F (77°C).				sequence.. This delayed ignition creates an
						alarmingly loud sound.. If your appliance makes
	How to Start a Manual Calibration					an especially loud noise when starting up, shut
	1.	Make sure the oven is off.				down the appliance and call a qualified and
						trained service technician..

2.Press and hold the ON/OFF button for eight (8) seconds. The ON/OFF indicator glows red and the calibration prompt c displays.

The prompt moves from the center to all four corners of		1	2
the screen. This sequence repeats three (3) times. Then the
calibration screen d displays.
NOTE: The first time the oven is turned on, or if the oven loses
power during startup, the touchscreen calibration prompt c
displays at the end of the next startup.
NOTE: Touch the check mark icon	to start the calibration
immediately. Touch the cancel icon	to cancel the
calibration.

How to Calibrate the Touchscreen

1. Touch the target icon (+) each time it appears on screen. The

icon appears in all four corners, then the center of the screen.
NOTE: If the controller software has not been updated to	3
the current version (11/16 update), the calibration stops
when this step is complete. Download the current controller

	software from the Alto-Shaam website and install it.	4
	2. The verification screen edisplays. Touch all five target icons
	. The icons change to green boxes when they are touched.	5
	NOTE: The calibration screen and verification screen both
	display a 30-second countdown. If you do not touch all five
	icons before the countdown is complete, the controller stops
	the calibration. If you do not see the countdown, download
	the current controller software from the Alto-Shaam website
	and install it.

How to Turn Off the Oven

1.Press and hold the ON/OFF button for five to ten (5-10) seconds.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 9

Operation

Control Panel Identification

Professional

Cooking Mode

Cookbook with
Saved Recipes
											Utility Screen
							Software Version
							Utilities
Sleep Mode			Cleaning		Information		Upload/Download
					Call outs		Settings
							Service Mode
							(password protected)

Upload/Download Screen

Download Recipes from USB stick — overwrites

any existing recipes

Add all recipes on a USB stick to the list of

recipes on the oven leaving all other recipes

on the oven untouched

*Download new software from a

USB stick

Upload odometer info to USB stick

Return to previous screen

Upload all recipes from control to a

USB stick

Upload HACCP info to USB stick

Upload audit trail info to USB stick

Return to previous screen

Return to home screen

*The PROtouch control plays an important part in our continuous improvement process. new features and abilities can be loaded to your oven as they become available. Software for your oven can be accessed from the alto-Shaam website, under the Downloads tab.

10 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Operation

Control Panel Identification

Settings Screen 1

Fahrenheit /Celsius

Keep last user setting

Handle LED on

Recipe display names on

Unlock recipes

Beeper volume & alarm clips

Screen brightness

Return to previous screen

Use factory default settings

Handle LED o

Recipe display names o

Lock recipes

Advance to next setting screen

When a setting has been selected, the graphic will be vibrant in color while the alternate choice will appear faded and gray. In the illustration above, Fahrenheit, factory default setting, handle LeD on, recipe display with text, and recipes are not locked have been chosen.

notE: A password is required to lock and unlock the recipes. Simply call an Alto-Shaam Culinary Chef for assistance.

Screen 1 of 2

Settings Screen 2

Language Choices

Date/Time

Future Feature (not yet available)

Calibrate product probe

Preventative

Maintenance Actions

Run diagnostics

Force Boiler Flush

Return to previous setting screen

Return to utility screen

Screen 2 of 2

Language choices available: english, French, German, Korean, Mandarin, Russian, or Spanish.

Time format available: 12-hour clock

24-hour clock

Different date formats available:

YYYY/MM/DD

MM/DD/YYYY

DD/MM/YYYY

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 11

Operation

Control Panel Identification

Preventative Maintenance Screen

Cleaning Timer

Water Filter

Replacement

Gasket Inspection

Boiler De-Liming

Ventless Hood

Filter Replacement

Return to					Utilities
previous screen
		Return to
		home screen

Preventative Maintenance - Editing

Alarm in home screen indicates that a maintenance interval has elapsed.

Return to previous

screen

Return to home screen

Increase or decrease alarm setting to match your preferred timelines.

After the task has been completed, set elapsed time to 0 to begin countdown process again.

Utilities

12 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Operation

Software Updates

The PROtouch controller plays an important part in our continuous improvement process. New features and abilities can be loaded to your oven as they become available. Software for your oven can be accessed from the Alto-Shaam website, under the Resource Library Tab, then Software Center. http://www.alto-shaam.com/en/software-download-center

Use a USB stick to copy the PROtouch software from the website to the USB stick.

Press the ON button to power the oven on .

Touch the utilities icon .

Touch the download icon .

Touch the download new software icon .

Most software updates will require the full oven update as shown below. Additional options are available in the event a special need arises. Call our Service Department for assistance with these special circumstances.

Remove the cover of the USB port on the oven.

Insert the USB stick. If the USB stick is not recognized by the Combitherm, a question mark will appear on screen. Try again with another flash drive device or call Alto-Shaam Service.

When the data has made a successful transfer to the USB drive, the screen will change.

Touch the green check mark icon to complete the process.

Remove the USB stick and replace the cover on the USB port on the oven.

NOTICE: After the software update has been completed, the oven may automatically initiate a shut down and reboot sequence if required.

software upload screen

Full oven update:

IB, CB, and OB

Update the CB (control board) only

Update the OB (option board) only

Update the IB (interface board) only

Return to previous screen

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 13

Operation

Cooking Screen Identification

Combi Convection

Steam Mode Mode

Mode

Oven Temperature

Cook Time

Probe Temperature

Retherm

Mode

Cook Time is displayed as hours : minutes : seconds

Preheat				Cool Down
Start

Return to previous screen

Return to	Write	Utilities
Home Page	Recipe

Chosen	Chosen
Cooking	Entry
Mode	Field

Return to		Enter
previous screen

notE: When a cooking mode has been selected, it will appear darker blue. When the cooking mode is calling for heat, it will appear red. When the cooking mode is calling for moisture, it will appear light blue. In the illustration above, Combi Mode has been chosen and is calling for heat. Also, the PROpower™ level has been chosen, and the fan speed has been set at 100%.

Allowable

Temperature

Range

Entry Keypad

14 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Operation

Auxiliary Functions and Features

Power Settings

Two power levels: reduced power to manage kitchen power peaks, and eco power for optimal oven efficiency.

A third choice is optional on electric models, but standard on gas models. PROpower™ is an accelerated turbo power for an instant boost of heat or quick heat recovery [patent pending].

notE: Reduced power will result in longer cooking times and PROpower will decrease your cooking time by several minutes.

PROpower

Eco Power

Reduced Power

Return to previous screen to set the remaining auxiliary

functions for full functionality

Power level icon appears

during operation

Multiple Fan Speeds

The PROtouch™ control includes five different fan speeds. The reduced fan speed function is useful for flow-sensitive products such as soufflés and meringues, or any products affected by a high velocity of air movement.

notE: Fan speed choices are based upon the power level you have chosen.

Multi-Shelf Timer

The multi-shelf timer allows the operator to program alarm times for the oven shelves. This can be one common time for corresponding oven shelves or by food item that is cooking. The multi-shelf timer can be edited when in a recipe mode.

Touch shelf number to enter a recipe identifier (text or number)

Return to previous screen

Fan speed choices

Reduced Power Level

Eco Power Level

PROpower™ Power Level

Chosen

Cooking Chosen

Mode Temperature

Timer ready, touch

green arrow to begin

Time value, touch this area

to change the time value

Timer countdown in process,

Touch red square to stop

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 15

Operation

Auxiliary Functions and Features

Preheat Feature

The oven should be preheated before most cooking functions. When cooking full loads, use a temperature 50°F (10°C) greater than the cook temperature in order to recover from heat loss when the door is opened

to add food to the oven. For items that use the Steam mode, it is necessary to use a preheat temperature lower than the cook temperature in order to create the proper amount of steam.

Press the On button to power oven on .

Touch the Preheat icon .

Type in desired temperature .

Touch the green Check Mark icon to start preheating .

Preheat

Return to previous screen

Cool Down Feature

The cool-down feature provides the operator with the ability to lower the temperature of the oven compartment at an accelerated pace. This function is useful when it is necessary to immediately change from a high temperature cooking function to a lower temperature function or to the steam program.

This function is also useful to help cool the oven compartment in preparation for cleaning.

TIP: Always allow the oven walls to cool to a minimum of 140°F (60°C) before spraying the compartment with oven cleaner.

Open the oven door .

Touch the Cool Down icon .

Type in desired temperature .

Touch to

Touch the green Check Mark icon to begin the Stop

Cool Down process .

The target oven temperature chosen will appear just above the red Stop button .

The current oven temperature will appear at the top of the screen .

16 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Cool Down

Operation

Auxiliary Functions and Features

Humidity Control Feature

The humidity control feature is an automatic function designed to regulate humidity to provide additional color to food as needed. This feature is particularly useful for adding color to high moisture products such as chicken and other poultry, or for additional browning of full loads

and other moist products. In addition, this feature may be used to add texture to fried items such

as french fries or breaded chicken. Humidity control can be used in any cooking mode and can be programmed into a cooking procedure.

Touch the nearest 10% increment on the left side of the screen, and then adjust up or down using the + or – icons.

0% humidity is the driest cooking environment available. The percentage level chosen will appear on the icon. In the illustration at right, 72% is shown.

Rapid Cool (available on boiler-free models only)

This function, when used with a program, rapidly removes heat from the oven cavity. Swiftly move from a high cooking temperature to a lower temperature without overcooking your food.

Rest

This step allows you to pause the oven during a program. The rest step is ideal for cold smoking or automatic cleaning. Infuse your food with smoke flavor after the actual smoking step has stopped.

Humidity level choices in increments of 10%

Adjust humidity level up or down in increments of 1%

Return to				Touch the check mark to
previous screen				approve the value entered.

Chosen Humidity Level % shown

Return to previous screen

Rapid Cool	Door
(boiler-free models)

Door

The door function allows the user to program

a reminder—in the form of an animated door

opening and closing—that it is time to open the Rest door. This reminder may be programmed at the

end of a programmed segment or at the end of the program.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 17

Operation

CT PROformance™ Factory Default Settings

Cooking Mode				Oven Temperature	Core Temperature	Cooking Time
Steam				212°F	160°F	25 minutes
				(100°C)	(70°C)
Combination Steam				350°F	160°F	70 minutes
				(175C)	(70°C)
Convection				350°F	160°F	30 minutes
				(175C)	(70°C)
Retherm				275°F	160°F	5 minutes
				(135°C)	(70°C)

18 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Operation

Steam Mode

The Steam mode provides the operator with the ability to steam, poach, or blanch. This mode will

automatically steam at the boiling point of water; quicksteam above the boiling point for faster cooking results; or low temperature steam, below the boiling point, for more delicate products such as pâté, mousse, seafood, or custard.

Press the On button to power oven on.

Touch the Professional Cooking mode icon.

Touch the Steam mode icon.

Touch the Start icon to steam at the displayed settings.

To Change the Displayed Settings:

Touch the area to the right of the temperature icon.

Type in desired temperature.

Touch the green Check Mark icon to confirm change.

•Automatic Steaming 212°F (100°C)

•Quick Steaming 213°F to 250°F (101°C to 120°C)

•Low Temperature Steaming 85°F to 211°F (30°C to 99°C)

To Cook by Time:

Touch the area to the right of the time icon.

Type in desired time or set continuous time by touching --:--.

Touch the green Check Mark icon to confirm change.

To Cook by Product Core Temperature:

Touch the area to the right of the probe icon.

Type in desired temperature.

Touch the green Check Mark icon to confirm change.

Insert probe into product.

Set available auxiliary functions as desired, such as energy level, fan speed, multi-shelf timer, etc.

Touch the Start icon to begin cooking in the Steam mode.

•The cavity set-temperature will appear in the display.

•If cooking by probe, the actual internal product temperature will appear next to the probe icon during operation. To change the set value for core temperature, touch the temperature next to the probe icon and make changes as required.

When the cooking time has expired or the desired core temperature has been reached, an alarm will sound and handle light will flash several times indicating the end of the operating mode.

Touch the red Stop icon to stop the buzzer or open the oven door.

To stop cooking program at any time, touch the red Stop icon.

CAUTION HOT

Use caution when opening the oven door when the cooking chamber is hot to avoid possible burns.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 19

Operation

Steam Mode Chef Operating Tips

This mode will steam a full or partial load of a single product, or multiple products without transfer of flavors. When steaming multiple products, however, individual product cooking times must be taken into consideration.

The non-pressurized atmosphere of the Combitherm also provides the ability to open the door during the steam mode in order to monitor products more closely throughout the steaming process.

Steam

Perforated, 2-1/2" (65mm) deep pans are particularly suitable for use in this program mode. These pans will provide a shorter cooking time and will prevent product over-cooking at the bottom of the pan.

Separate ice-encrusted vegetables before steaming to ensure

even cooking.

A variety of products can be steamed at the same time but attention must be paid to the different cooking times required for each food product.

When cooking by probe, the probe must be inserted so that the tip is positioned in the center of the food mass. For liquid or semi-liquid foods, suspend the probe in the center of the product and secure the probe wire to the edge of the container.

High Temp Steam

High temperature steaming is suitable for hearty, root-type vegetables such as potatoes, turnips, carrots, and cabbage.

High temperature steaming provides a cooking time which is approximately 10% shorter than the regular steam mode temperature of 212°F (100°C).

Low Temp Steam

The low temperature steam mode will function whenever the oven compartment temperature is below 212°F (100°C).

It will take longer to steam products using the low temperature steam mode.

Steaming sausages in low temperature steam prevents cracked or peeling skins.

Use low temperature steam for delicate foods such as shrimp, fish, seafood, crème caramel, and sous vide.

For best results, low temperature steam all delicate food items at a temperature of 210°F (99°C) or below.

20 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Operation

Combination Mode

The Combination mode will prove to be the most versatile and widely used mode the Combitherm oven has to offer. It will produce the best possible results on the widest variety of products — all within the shortest period of time. The unique control function of this mode enables the operator to roast or bake with a combination of steam and convection heat. In addition to shorter cooking times, this combination of steam and heat offers less product shrinkage and more moisture retention than obtained in a convection oven.

Press On button to power oven on.

Touch the Professional Cooking mode icon.

To Cook by Product Core Temperature:

Touch the area to the right of the Probe icon.

Type in desired temperature.

Touch the green Check Mark icon to confirm change.

Insert probe into product.

Set available auxiliary functions as desired, such as energy level, fan speed, multi-shelf timer, steam injection, etc.

Touch the Start icon to begin cooking in the Steam mode.

Touch the Combination mode icon.

Touch the Start icon to cook at the displayed settings.

To Change the Displayed Settings:

Touch the area to the right of the

Temperature icon.

Type in desired temperature.

Touch the green Check Mark icon to confirm change.

•Cooking temperature range: 85°F to 575°F (30°C to 301°C)

To Cook by Time:

Touch the area to the right of the time icon.

Type in desired time or set continuous time by touching --:--.

Touch the green Check Mark icon to confirm change.

•The cavity set-temperature will appear in the display.

•If cooking by probe, the actual internal product temperature will appear next to the probe icon during operation. To change the set value for core temperature, touch the temperature next to the probe icon and make changes as required.

When the cooking time has expired or the desired core temperature has been reached, an alarm will sound and handle light will flash several times indicating the end of the operating mode.

Touch the red Stop icon to stop the buzzer or open the oven door.

To stop cooking program at any time, touch the red Stop icon.

CAUTION HOT

Use caution when opening the oven door when the cooking chamber is hot to avoid possible burns.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 21

Operation

Combination Mode Chef Operating Tips

The Combination mode injects the optimum amount of steam automatically. There is no need to select humidity levels. Foods do not dry out. Flavors are retained with no transfer of flavors when mixing product loads.

Due to automatic steam adjustment, the door can be opened at any time during a cooking operation. Be certain to observe the safety warning when opening the oven door.

The Combination mode is particularly efficient when used for baking, broiling, grilling, stewing, braising, and roasting.

When using the Combination mode, cooking temperatures can be reduced 10%–20% below the temperatures used for conventional cooking methods.

Cooking time will be reduced approximately 40% when cooking at the same temperature used for convection oven cooking and up to 50%–60% less time when cooking at the same temperature used for a conventional oven.

Food browning in the Combitherm begins at a cooking temperature of approximately 250°F (120°C).

A higher cooking temperature results in heavier browning but also results in greater product weight loss. To achieve additional browning set humidity control into the product procedure. Humidity control is particularly useful for adding color to high moisture products such as chicken and other poultry items or for additional browning of full loads and other moist products.

The Combination mode provides even browning without the necessity to turn the pans.

For more even cooking, do not cook in pans deeper than 4" (100mm).

When cooking by probe, the probe must be inserted so that the tip is positioned in the center of the food mass. For liquid or semi-liquid foods, suspend the probe in the center of the product and secure the probe wire to the edge of the container.

22 • MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual

Operation

Convection Mode

The Convection mode operates with hot circulated air within a temperature range of 85°F to 575°F (30°C to 300°C). For many applications, better results may be achieved with the Combination mode; therefore, the operator may want to consider using the Convection mode on a more limited basis. The use of high temperatures (500°F to 575°F) are not intended for continuous use.

Press On button to power oven on.

Touch the Professional Cooking mode icon.

To Cook by Product Core Temperature:

Touch the area to the right of the Probe icon.

Type in desired temperature.

Touch the green check mark key to confirm change.

Insert probe into product.

Set available auxiliary functions as desired, such as energy level, fan speed, multi-shelf timer, steam injection, etc.

Touch the Convection mode icon.

Touch the Start icon to cook at the displayed settings.

To Change the Displayed Settings:

Touch the area to the right of the temperature icon.

Type in desired temperature.

Touch the green Check Mark icon to confirm change.

• Cooking temperature range: 85°F to 575°F (30°C to 300°C)

To Cook by Time:

Touch the area to the right of the Time icon.

Type in desired time or use up and down arrows to adjust temperature or set continuous time by Touching --:--.

Touch the green check mark key to confirm change.

Touch the Start icon to begin cooking in the Steam mode.

•The cavity set-temperature will appear in the display.

•If cooking by probe, the actual internal product temperature will appear next to the probe icon during operation. To change the set value for core temperature, touch the temperature next to the probe icon and make changes as required.

Touch steam Injection at any time during cooking. Steam will inject into the cavity as long as the icon is touched.

When the cooking time has expired or the desired core temperature has been reached, an alarm will sound and handle light will flash several times indicating the end of the operating mode.

Touch the red Stop icon to stop the buzzer or open the oven door.

To stop cooking program at any time, touch the red Stop icon.

CAUTION HOT

Use caution when opening the oven door when the cooking chamber is hot to avoid possible burns.

MN-35948 • Rev 14 • 07/17 • Combitherm® CT PROformance™ Series Operator’s Manual • 23