Allison Transmission DOC 7.0 PC Tools User Guide

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User Guide

Allison DOC For PC–Service Tool

Version 7.0.0

GN3433ENGN3433EN 200703 Printed in USA 200710www.allisontransmission.com

User

2007 MARCH

Guide

GN3433EN

Allison Transmission

Allison DOC™ For PC–Service Tool

Version 7.0.0

Printed in USA

TABLE OF CONTENTS

1.0 Allison DOC™ For PC–Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1-1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1-2. Warnings and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1-3. User Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1-4. Text Conventions Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . 9

1-5. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1-6. Allison DOC™ For PC–Service Tool Software Installation . . . . . . . . 10

1-7. Allison DOC™ For PC–Service Tool Overview . . . . . . . . . . . . . . . . 11

1-8. Allison DOC™ For PC–Service Tool Navigation, Controls,

and Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Button and Keyboard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.0 Connecting the PC to the Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.0 Starting Allison DOC™ For PC–Service Tool . . . . . . . . . . . . . . . . . . . . . . .

3-1. Starting the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3-2. 30-Day Trial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3-3. At Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.0 Conﬁguring and Updating Allison DOC™ For PC–Service Tool . . . . . . . . . 24

4.1. Application Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Reprogramming Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Update Application Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TAC Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

1000/2000 Setup and 3000/4000 Setup Tabs . . . . . . . . . . . . . . . . . . . 28

Setting up a New Data Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . 32

Loading a Saved Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Loading Default Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5.0 Using Allison DOC™ For PC–Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . 33

5-1. Connecting/Disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Disconnecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Quick Solutions for Unsuccessful Connections . . . . . . . . . . . . . . . . . 36

5-2. Viewing Diagnostic Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5-3. DTC and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

DTC Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Viewing Troubleshooting Manual Information for a Trouble Code . . 38

Clearing DTC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Performance Complaint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Failure Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

DTC Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Displaying the DTC Test Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 42

TCM Information Grid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Transmission Information Grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Shift Inhibits Grid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

5-4. Data Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Diagnostic Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Input/Output Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Shift Inhibits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

5-5. Custom Data Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

To Select Custom Data Monitor Transmission Parameters. . . . . . . . . 44

To Remove Custom Data Monitor Transmission Parameters . . . . . . . 45

Preconﬁgured Data List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5-6. Graphics Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Displaying the Graphics Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

5-7. Strip Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Displaying the Strip Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Saving A Strip Chart Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . 47

To Load or Delete a Saved Strip Chart Conﬁguration . . . . . . . . . . 48

Data Trace Identiﬁcation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

X-axis Scaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Y-axis Scaling.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Strip Chart Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Control Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

5-8. Calibration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

To Display Current Calibration Information: . . . . . . . . . . . . . . . . . . . 50

5-9. Data Bus Trafﬁc View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Displaying the Data Bus Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Playing Back Data Bus Viewer ﬁles . . . . . . . . . . . . . . . . . . . . . . . . . . 56

5-10. Action Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Clutch Test Enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Solenoid Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

To Enable the Solenoid Test Function:. . . . . . . . . . . . . . . . . . . . . . 58

Reset Auto-Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Reset Auto-Detect Retarder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Reset Fast Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

To Reset to Fast Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Reset Adaptive Shift Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

To Reset Adaptive Shift Parameters. . . . . . . . . . . . . . . . . . . . . . . . 60

Reset Full/Closed Throttle Calibration (TPS only). . . . . . . . . . . . . . . 62

Reset SEM Auto-Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Engineering Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Transmission Fault Lamp Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

To Initiate a Fault Lamp Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Reverse Warning Lamp Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

To Initiate a Reverse Warning Test. . . . . . . . . . . . . . . . . . . . . . . . . 65

5-11. Recording Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

To Record an Event Driven Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . 66

Triggering a Snapshot Recording (and/or setting a bookmark). . . . . . 66

To Insert a Bookmark While Recording Data . . . . . . . . . . . . . . . . 67

5-12. Stopping/Saving Snapshot Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . 67

5-13. Playing Back Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

5-14. Exporting Playback Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

6.0 Reprogramming TCM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

6-1. Reprogramming TCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Enabling/Authorizing the Reprogramming Section in

Allison DOC™ For PC–Service Tool . . . . . . . . . . . . . . . . . . . . . . 73

Accessing the Reprogramming Function . . . . . . . . . . . . . . . . . . . . . . 74

Reprogramming Input/Output Conﬁguration . . . . . . . . . . . . . . . . . . . 76

Reprogramming Customer Modiﬁable Constants. . . . . . . . . . . . . . . . 76

Reprogramming Package Assignments. . . . . . . . . . . . . . . . . . . . . . . . 77

Reprogramming TCM Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Initiating TCM Reprogramming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Reprogramming Status for WTEC II, WTEC III, and CEC2 . . . . . . . 78

7.0 Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

7-1. Diagnostic Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Saving Diagnostic Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Displaying Saved Diagnostic Reports. . . . . . . . . . . . . . . . . . . . . . . . . 81

Diagnostic Report Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

7-2. TRANSHEALTH™ Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Loading Saved TRANSHEALTH™ Reports . . . . . . . . . . . . . . . . . . . 88

Saving TRANSHEALTH™ Reports . . . . . . . . . . . . . . . . . . . . . . . . . 89

Printing TRANSHEALTH™ Reports . . . . . . . . . . . . . . . . . . . . . . . . 89

Closing the TRANSHEALTH™ Feature . . . . . . . . . . . . . . . . . . . . . . 89

7-3. Printing Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

7-4. Exiting Allison DOC™ For PC–Service Tool. . . . . . . . . . . . . . . . . . . 90

8.0 WTEC II/III, CEC2, and CEC1 Control Systems

WTEC II/III and CEC2 Diagnostic Trouble Codes . . . . . . . . . . . . . . 91

WTEC II/III and CEC2 DTC and General Info View . . . . . . . . . . 91

Clearing Active Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Clearing Inactive Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

WTEC II/III and CEC2 Diagnostic Data Monitor . . . . . . . . . . . . . . . 93

Diagnostic Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Input and Output Wires/Functions . . . . . . . . . . . . . . . . . . . . . . . . . 93

Shift Inhibits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

CEC1 Diagnostic Data Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

WTEC II/III and CEC2 Custom Data Monitor. . . . . . . . . . . . . . . . . . 94

WTEC II/III and CEC2 Graphics Monitor . . . . . . . . . . . . . . . . . . . . . 94

Displaying the Graphics Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 94

WTEC II/III Graphics Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

ECU Calibration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

WTEC II/III and CEC2 ECU Calibration Information . . . . . . . . . . . . 96

WTEC II/III and CEC2 Clutch Test . . . . . . . . . . . . . . . . . . . . . . . . . . 96

WTEC II/III Reset Fast Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

WTEC II/III Reset Unadapted Shifts . . . . . . . . . . . . . . . . . . . . . . . . . 97

WTEC II/III and CEC2 Reset Throttle Calibration. . . . . . . . . . . . . . . 97

WTEC II/III TAC Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . . . . . . . . .

9.0 1000/2000 (Pre-Allison 4th Generation Controls) Control System . . . . . . . . 100

Diagnostic Trouble Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Reset Adaptive Shift Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

1000/2000 Throttle Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clutch Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

10.0 CEC Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

CEC Snapshot Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

11.0 Using Allison DOC™ For PC–Service Tool Demos . . . . . . . . . . . . . . . . . . . 105

12.0 HELP System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Help Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Video-Based Training Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

DTC Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Troubleshooting Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Access To Allison Transmission Web Site

(requires an internet connection) . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Hydro Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Allison Transmission Calc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

About Allison DOC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

13.0 Diagnostic Data Deﬁnitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

13-1. Customer Modiﬁable Constants (CMC) . . . . . . . . . . . . . . . . . . . . . . . 111

13-2. SEM/LRTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

WTEC III Control Systems Speciﬁc Parameters . . . . . . . . . . . . . . . . 134

1000/2000 (Pre-Allison 4th Generation Controls)

Speciﬁc Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

1.0 ALLISON DOC™ FOR PC–SERVICE TOOL

1–1. INTRODUCTION

The Allison DOC™ (Diagnostic Optimized Connection) For PC–Service Tool is a diagnostic system designed for use with Allison’s 3000/4000 Product Families transmissions, 1000/2000 Product Families transmissions, and transmissions using CEC2/CEC1 controls. This PC-based diagnostic program is capable of communicating with Allison 4th Generation Control System Module TCMs, WTEC II and WTEC III Electronic Control Units (ECU), 1000/2000 (Pre-Allison 4th Generation Controls) TCMs, CEC2, and CEC1 Electronic Control Units (ECU).

Allison DOC™ For PC–Service Tool performs the following:

• Monitors 3000/4000 Product Families Transmission Control Module (TCM) data

• Monitors 1000/2000 Product Families Transmission Control Module (TCM) data

• Monitors CEC2 Electronic Control Unit (ECU) data

• Monitors CEC Electronic Control Unit data, using a proprietary protocol and the Allison CEC translator device

• Displays multiple transmission parameters

• Displays a graphical instrument panel with analog and digital gauges

• Displays a graphical strip chart

• Records and plays back diagnostic sessions

• Prints diagnostic reports

• Reprograms selected TCM parameters (requires completion of Allison Transmission training).

Allison DOC™ For PC–Service Tool provides the following features:

• A Microsoft Windows®/PC look and feel

• Security measures to control reprogramming TCM/ECU parameters

• Integrated Help with training videos

• Diagnostic Trouble Code information with a direct link to 3000/4000 Product Families Troubleshooting Manuals

• Diagnostic Trouble Code information with a direct link to the 1000/2000 Product Families Troubleshooting Manual

• Diagnostic Trouble Code information with a direct link to CEC2 Troubleshooting Manuals

• A demo mode using prerecorded data

• SmartConnect for detecting the PC-to-vehicle translation device and communication link

• Communication troubleshooting wizard for those cases where the tool is unable to connect to a control module

• Allison DOC™ For PC–Service Tool is compliant with applicable TMC Recommended Practices, GM Online Standards, SAE Standards, and CE Standards

• Allison DOC™ For PC–Service Tool is RP1210A compliant

1–2. WARNINGS AND NOTES

WARNING:

use or read the diagnostic tool while the vehicle is moving. Doing so may result in loss of vehicle control, which may cause personal injury and vehicle damage.

WARNING:

diagnostic tool.

WARNING:

vehicle while an assistant performs the diagnostic evaluations.

NOTE:

have a basic working knowledge of the Microsoft® Windows 2000® Professional/XP® Professional®/Vista® Home Basic Operating System(s) and Adobe Acrobat Reader®.

NOTE:

transmission controller has continuous power and ignition voltage supplied at all times.

To avoid personal injury, the vehicle operator must not

Personnel other than the vehicle operator must use the

The vehicle operator must maintain control of the

Allison DOC™ For PC–Service Tool users are assumed to

During a TCM/ECU reprogramming event, make sure the

Trademark Information

Windows 2000® Professional, Windows Explorer®, Windows XP® Professional, Windows Vista® Home Basic, and Windows Media Player® are registered trademarks of Microsoft Corporation.

Adobe Acrobat® is a registered trademark of Adobe Corporation.

Allison DOC™ is a trademark of General Motors Corporation.

InstallShield® is a registered trademark of InstallShield Software Corporation.

1–3. USER GUIDE ORGANIZATION

This user guide for Allison DOC™ For PC–Service Tool is organized with information pertaining to the most current control system, Allison 4th Generation Controls, appearing in the main body of the user guide. The functions and features described are similar for all control systems except were indicated. Information speciﬁc to an earlier control system is presented in a section devoted to that control system.

1–4. TEXT CONVENTIONS USED IN THIS GUIDE

The following text conventions are used in this Guide to more clearly describe using Allison DOC™ For PC–Service Tool:

• Screen button and keyboard key names are in bold capitals—

• Menu names are presented as displayed—File, Edit, etc.

• Menu items are presented as displayed—Exit.

• File names that may change with use are in lowercase italics—

• File names, usually system ﬁles, that do not change are in initial capitals— Acrobat.pdf.

• Titles of windows are as they appear in the window.

OK, RETURN

snapshot.ad

1–5. SYSTEM REQUIREMENTS

• Microsoft® Windows XP® Professional, Windows 2000® (SP4 or later) Professional, and Windows Vista® Home Basic (or better)

• 20 GB Hard Drive, (40 GB or greater recommended)

• 600 MB free hard drive space required to install the program (after software installation, the operating system requires sufﬁcient free hard disk space to run the program)

• 1GHz (or greater) 32-bit (x86) or 64-bit (x64) processor

• 512MB of RAM system memory (1GB recommended)

• One available USB port—USB 1.1 (USB 2.0 recommended)

• A serial port is required if connecting legacy CEC1 controllers, or if using the J 44652-A - SPX J1850-VPW (Class 2) translator device

• 16x CD-ROM, (48x or greater recommended)

• Full administrative privileges are required to install, use, and update the Allison DOC™ For PC–Service Tool

• Internet connection capability (Internet Explorer® 5.0.1 or greater) (NOTE: A broadband internet connection is recommended for receiving updates and ﬁle downloads)

• Windows® Media Player® is installed by default

• Adobe® Acrobat Reader® is installed by default

1–6. ALLISON DOC™ FOR PC–SERVICE TOOL SOFTWARE

INSTALLATION

This section explains how to install the Allison DOC™ For PC–Service Tool software on your PC from the Allison DOC™ For PC–Service Tool CD-ROM. Before attempting to install this software, make sure that:

• Your computer satisﬁes the PC Platform requirements listed on the “System Requirements” section.

• You have

• For more information, see your network administrator.

full PC Administrator privileges

NOTE

: The newest version of Allison DOC™ For PC will automatically supersede any previous version of this application. There is no need to uninstall earlier versions of this application. The software authorization (or password requirement) status will be maintained.

To install the Allison DOC™ For PC–Service Tool software on your PC:

1. Insert the Allison DOC™ For PC–Service Tool CD-ROM into your CD-ROM drive. If the installation process does not begin momentarily, select

Start

Run

from the task bar. Click

installation CD, and click OK.

NOTE

: This process may take several minutes; please be patient. Interrupting the installation process could cause issues such as error messages, unable to connect, blank screens, problems during future updates, etc.

Browse

, locate the

Setup.exe

ﬁle on the

2. Follow On-Screen instructions.

3. Finally, the InstallShield® Wizard Complete window displays to indicate that the installation has completed successfully. Select the “

my computer now

setup process and restart your PC.

NOTE

• Allison DOC™ For PC automatically installs the RP1210A

• To use any other RP1210 translator device listed in the latest

NOTE

procedures when using the Dearborn DPA4 USB adapter, please refer to the “

Guide

Electronic Tools | Translator Devices.

” option (default). Click the

drivers for the following adapters: (1) DPA4 USB Translator Device (essential-rated tool for Allison Transmission), and (2) SPX J1850 VPW translator Device.

Allison DOC™ Service Information Letters (SIL), the corresponding device drivers must be installed separately. Make sure to install the drivers before attempting to use the translator device with Allison DOC™ For PC–Service Tool.

: For more information on installation and troubleshooting

DPA4 USB Translator Device (J-47943) Quick Reference

” document available at www.allisontransmission.com | Service |

FINISH

Yes, I want to restart

button to exit the

1–7. ALLISON DOC™ FOR PC–SERVICE TOOL OVERVIEW

Allison DOC™ For PC–Service Tool has been designed to aid you, the technician, in troubleshooting and maintaining Allison transmissions equipped with Allison 4th Generation Controls, WTEC II, WTEC III, CEC2, CEC1, and 1000/2000 (PreAllison 4th Generation Controls) systems. Allison DOC™ For PC–Service Tool can be used with a desktop PC or with a laptop PC in the cab of a vehicle.

WARNING:

use or read the tool while the vehicle is moving. Doing so may result in loss of vehicle control, which may cause personal injury and property damage.

Allison DOC™ For PC–Service Tool aids you by providing:

• Displays of real-time and prerecorded transmission operating data.

• The ability to display and record user-selectable transmission data.

• The ability to display and record data bus trafﬁc.

To avoid personal injury, the vehicle operator must not

• The ability to clear transmission trouble codes.

• Automatic recording of failure records.

• Automatic triggering of snapshot recording when a DTC is detected.

• Access to TCM conﬁguration data.

• With Allison Transmission approved training, the ability to change TCM/ECU conﬁguration such as I/O functions and CMCs (this calibration conﬁguration change is called Reprogramming).

• A graphic data display.

• Strip chart data graphing.

• A variety of reports such as:

◊

Failure Records

◊

Autodetect Information

◊

Shift Inhibits

◊

I/O Functions

◊

TRANSHEALTH™ Report

NOTE

: Contact your nearest Allison Distributor for additional Allison DOC™ For PC–Service Tool training. Allison Distributors are listed on the Allison web site at www.allisontransmission.com.

◊

Diagnostic Data

◊

Customer Modiﬁable Constants (CMC)

◊

Trouble Codes

◊

DTC Test

1–8. ALLISON DOC™ FOR PC–SERVICE TOOL NAVIGATION,

CONTROLS, AND STATUS INFORMATION

Allison DOC™ For PC–Service Tool displays the following navigation, control, and status information items regardless of what is displayed in the main Allison DOC™ For PC–Service Tool window.

Status Bar

The status bar provides information about the connection between Allison DOC™ For PC–Service Tool and the controller. It is located in the upper portion of the main Allison DOC™ For PC–Service Tool window. The ﬁelds in the status bar are not labeled, but their content adequately indicates their purpose.

Allison DOC™ For PC–Service Tool Status Bar

Allison DOC™ For PC–Service Tool Connect Time Display

Allison DOC™ For PC–Service Tool Status Bar Fields:

• Control System Information

◊

Transmission Control System, Calibration Identiﬁcation Number, and software level, example: 1K2K—120004A002K / D71

• Application Status

◊

Connected—Allison DOC™ For PC–Service Tool is actively connected to a control system and receiving live data.

◊

Off-Line—Allison DOC™ For PC–Service Tool is not actively connected to a control system and it’s not receiving live data.

◊

Playback—The displayed data is part of a snapshot or Demo ﬁle previously recorded.

◊

Recording—Displayed data is live data and is being recorded.

• Event Status (during a live connection)

◊

Diagnostic—Diagnostic data is being displayed.

◊

Shift Inhibit—Diagnostic data is being displayed, and a shift inhibit is currently present.

◊

Action Request—Diagnostic data is being displayed, and the user is commanding an action request.

◊

Reprogramming—the Reprogramming screen is being displayed.

• Event Status (during Playback)

◊

Diagnostic—Diagnostic data is being displayed. No action requests were being performed at the time of the recording and no shift inhibits were present.

◊

Shift Inhibit—Diagnostic data is being displayed. A shift inhibit was active at the time of the recording.

◊

Action Request—Diagnostic data is being displayed which was recorded while an action request was being performed.

• DTC Status

◊

Active Codes—One or more Active DTCs are present. Inactive DTCs may also be present.

◊

No Active Codes—No Active DTCs are present. Inactive DTCs may be present.

Menus

The menu bar at the top of the Allison DOC™ For PC–Service Tool window, above the Status bar, displays the following drop-down menus:

File

• TCM Reﬂash (PCCS)—Opens up the TCM Reﬂash (PCCS) application, only if it’s installed in the PC.

• Data Bus Viewer—Opens up the Data Bus Trafﬁc Viewer. This option is disabled during a live connection of the tool.

• Exit—Exits the Allison DOC™ For PC–Service Tool program

Reprogram

• When enabled, displays the TCM/ECU Reprogramming section. Users need special training to enable this section of the tool.

Action Items

• Clutch Test Enabled—For Allison 4th Generation Control systems and 1000/2000 (Pre-Allison 4th Generation Controls) systems, it displays the Clutch Test ﬂoating tool bar. For all other control system (i.e. WTEC II, WTEC III, and CEC2), it controls the Clutch Test mode.

• Solenoid Test…—Displays the Solenoid Test screen (not available for WTEC II/III, CEC1, and CEC2).

• Reset Adaptive Shift Parameters—(not available for WTEC II/III, CEC1, and CEC2) Displays the Reset Adaptive Shift Parameters window, where transmission adaptive data can be reset to factory values per shift.

• Reset Unadapted Shifts—(only available for WTEC II and WTEC III) Resets all transmission adaptive data to factory values.

• Reset Fast Adaptive—(not available for 1000/2000 Pre-Allison 4th Generation Controls and CEC2 systems) Activates the Fast Adaptive logic in the TCM/ECU.

• Reset Full Throttle Calibrations (TPS only)—(not available for WTEC II, WTEC II, and CEC2 control systems) Resets upper limit of the TPS calibration.

• Reset Closed Throttle Calibrations (TPS only)— (not available for WTEC II, WTEC II, and CEC2 control systems) Resets the lower limit of the TPS calibration.

• Reset Throttle Calibration—(only available for WTEC II, WTEC III, and CEC2) Resets the throttle position sensor calibration.

• Transmission Fault Lamp Test—(only available for Allison 4th Generation Controls systems) Enables the transmission Fault Lamp Test.

• Reverse Warning Lamp Test—(only available for Allison 4th Generation Controls systems) Enables the Reverse Warning Lamp Test.

• Reset Auto-Detect—(not available for the 1000/2000 Pre-Allison 4th Generation controls system) Clears and resets the TCM auto-detect information.

• Reset Auto-Detect Retarder—(only available for the 3000/4000 Allison 4th Generation Controls system) Clears and resets auto-detection of transmission retarder.

• Reset SEM Auto-Select—(only available for Allison 4th Generation Controls systems) Clears and resets auto-selection of Shift Energy Management.

• Engineering Calculations—Provides means to calculate converter speed ratio, vehicle speed, and acceleration in g’s.

Snapshot

• Record

◊

Record Options—Displays the recording options window.

◊

Stop Recording—Halts recording.

◊

Add Bookmark—Displays the bookmark window.

• Playback

◊

Open Playback File—Displays the Open window and the content of the Log folder.

◊

Play—Plays a recorded data ﬁle.

◊

Rewind—Starts the playback at the beginning.

◊

Stop—Stops a playback.

◊

Fast forward—Plays a recorded data ﬁle at four times the normal speed.

◊

Continuous—Plays a recorded data ﬁle continuously, a looped playback.

• Email—Displays the Compose Email window. This section requires the user to ﬁll out some networking information that might require the assistance from the user’s IT department.

• Export—(only available for Allison 4th Generation Controls system) Exports data from a playback ﬁle for inclusion into a spreadsheet.

Reports

• Diagnostic Reports—displays the Report Sections window. Refer to Section 7–1 for more information.

• TRANSHEALTH™ Report— (not available for Allison 4th Generation Controls systems) when available, it displays the TRANSHEALTH™ feature. Refer to Section 7–2 for more information.

Software Conﬁguration

• Displays the Software Conﬁguration dialog box.

Help

• Help Topics—displays the Help Topics window.

• Video-based Training Materials

◊ Allison DOC™ Training Videos—displays the new/enhanced software

training videos

◊ Circuit Checks—Displays the Circuit Checks training video with

Microsoft® Media Player®

◊ Circuit Basics—Displays the Circuit Basics training video with

Microsoft® Media Player®

• Demo—displays the Choose Demo window

• DTC Lookup—displays the Trouble Code Lookup window for various control systems

• Troubleshooting Manuals

◊ WTEC III—opens up the WTEC III Troubleshooting Manual ◊ 3000/4000 (4th Gen)—opens up the 3000/4000 (Allison 4th Generation

Controls) Troubleshooting Manual

◊ 1000/2000 (Pre-4th Gen)—opens up the 1000/2000/2400 Series™

Troubleshooting Manual

◊ 1000/2000 (4th Gen)—opens up the 1000/2000 (Allison 4th Generation

Controls) Troubleshooting Manual

◊ WTEC II—opens up the WTEC II Troubleshooting Manual ◊ CEC2 Off-Highway—activates the Adobe Acrobat reader to display the

CEC2 Troubleshooting Manual

• Access to Allison Transmission Web Site—Connects to the ALLISON TRANSMISSION web site, www.allisontransmission.com

• Hydraulic Schematics

◊ 3000/4000 (4th Gen)—displays the Allison 4th Generation Controls

3000/4000 hydraulic schematics

◊ 1000/2000 (4th Gen)—displays the Allison 4th Generation Controls

1000/2000 hydraulic schematics

◊ 1000/2000 (Pre-4th Gen)—displays 1K2K (Pre-Allison 4th Generation

Controls) hydraulic schematics

◊ WTEC III—displays WTEC hydraulic schematics

• Allison Transmission Calc—displays the Allison Transmission Calculation application.

• About Allison DOC—displays information about this version of Allison DOC™ For PC–Service Tool

Print Screen

• Prints the displayed screen

Button and Keyboard Shortcuts

The following buttons are always available in the primary Allison DOC™ For PC– Service Tool window. Clicking the button or pressing the associated function key displays the listed menu.

F1–Help

• Accesses the Help system

F2–TRANSHEALTH™

• Displays the TRANSHEALTH™ feature. Refer to Section 7–2 for more detailed information.

F3–DTC Lookup

• Displays the Trouble Code Lookup window for various control systems

F4–Connect (or F4-Disconnect)

• Connect (F4-Connect) to or disconnect (F4-Disconnect) from an ECU or TCM

F5–Trigger Recording

• Triggers the recording session of a snapshot and also inserts a trigger point in the data stream. This constitutes the faster way to initiate a snapshot recording session.

• If used during a recording session, inserts “bookmarks” in the data stream of the log ﬁle. Bookmarks are sequentially numbered by the system when F6– Bookmark # is used.

F6–Stop Recording

• Stops a snapshot recording.

Accelerator Keys—On screen buttons have shortcuts known as accelerator keys. An underlined character in the button text identiﬁes the button’s accelerator keyboard key. Pressing the accelerator key activates the function associated with the button. For example, on the button below, the P keyboard key is the accelerator key. Dropdown menu items accelerator keys require pressing ALT before pressing the accelerator key. After pressing the ALT/ACCELERATOR KEY combination that menu displays.

When this button is visible, press ALT+ P to activate a print function.

2.0 CONNECTING THE PC TO THE

CONTROL SYSTEM

The diagram below illustrates the hardware connections between the PC hosting Allison DOC™ For PC–Service Tool, the data translator, and the vehicle control system diagnostic connector.

J 47943 DPA4 USB

Allison DOC™ For PC–Service Tool

Connection Diagrams

J 47943-3 USB Cable

(Part of J 47943 Kit)

Used with J 47943

DB15 Connector

9-Pin Connnector

it)

f J

t o

(

6-Pin Connnector

J1939

J1708

Optional Vehicle Interface Adapter Connections

SPX P/N: J 47949-A – GMLAN Cable

DB15 Connector

SPX P/N: J 38500-2 15M to 15F (Atari) Cable Nexiq P/N: 501002

DB15 Connector

SPX P/N: J 41788

DB15 Connector

Allison 4th Generation Controls, 1000 and 2000 Product Families

(Pre-Allison 4th Generation Controls), WTEC III, WTEC II, and CEC2

OBDII/16-Pin Connector J 1962/B

12-Pin Packard Connector SPX P/N: J 34812-1 Nexiq P/N: 40103

OBDII/16-Pin Connector J 1962/A

Fax: U.S. and Canada: 1-800-578-7375 or 1-586-578-7375

D e

htt

p :/

www

o r

. d gte

J 47943-1

Translator Device

(Part of J 47943 Kit)

Allison 4th Generation Controls

1000 and 2000 Product Families (Pre-Allison 4th Generation Controls)

WTEC III

CEC2

WTEC III

WTEC II

CEC2

GMLAN

J170

J1708

Phone: U.S. and Canada: 1-866-621-2128

International: 1-507-455-7223

International: 1-507-455-7063

DPA4 USB

NOTE: Diagrams depicting cables do not represent actual lengths.

Allison 4th Generation Controls

WTEC III

WTEC II

CEC2

WTEC III

V09364.03.01

NOTE: Diagrams depicting

International: 1-507-455-7223

International: 1-507-455-7063

NOTE: “MODIFIED” must be

on the label.

cables do not

represent actual

lengths.

V09365.01.02

Phone: U.S. and Canada: 1-866-621-2128

FIE

Fax: U.S. and Canada: 1-800-578-7375 or 1-586-578-7375

J 44652-A

(Part of J 44652-A Kit)

Translator Device J1850-VPW

Connection Diagrams

(Part of

J 44652-A Kit)

Allison DOC™ For PC–Service Tool

1000 and 2000

Product Families

(Pre-Allison 4

Generation Controls)

J1850

OBDII/16-Pin

Connector

J 1962/A

Generation Controls)

J 44652-A

J1850-VPW

(Part of

J 44652-A Kit)

GM Applications Using 1000 and 2000 Product Families (Pre-Allison 4

Used with J 44652-A

DB9

Connector

NOTE: Diagrams depicting

cables do not

represent actual

lengths.

NOTE: Cables not included

with translator device.

SGI, Inc. or SPX/Kent-Moore

Fax: 1-317-471-4996

Phone: 1-888-666-5799

For Purchase Contact:

CEC Translator Device

L IC

VEH

SPX P/N: J 47134

SGI P/N: CD3723EN

UTE

O CO T

Commercial

9F to 25M Cable

(Modem Type)

Connection Diagrams

V09366.01.03

CEC1

Allison

Protocol

Propietary

Transmission

CEC1

12-Pin Packard Connector

SPX P/N: J 34812-1

Nexiq P/N: 40103

Allison DOC™ For PC–Service Tool

Allison

Transmission

CEC Translator

Device

Used with CEC Translator Device

15M to 15F (Atari) Cable

SPX P/N: 38500-2

Nexiq P/N: 501002

A fully RP1210A compliant PC-to-vehicle translator device is required to establish communication with the TCM/ECU. Allison DOC™ For PC–Service Tool currently supports the Dearborn Protocol Adaptor DPA4 USB (SPX P/N J47943) and other devices listed in the latest Allison DOC™ Service Information Letter (SIL), available on the Allison Transmission Extranet.

NOTE: For more information on installation and troubleshooting procedures when using the Dearborn DPA4 USB adapter, please refer to the “DPA4 USB Translator Device (J-47943) Quick Reference Guide” document available at www.allisontrnamission.com/Service/Electronic Tools/Translator Devices.

In order to communicate with the CEC control system, Allison DOC™ For PC– Service Tool requires the Allison Transmission CEC Translator Device. Refer to the above diagrams for P/Ns and contact information. The drivers must be installed from the Allison DOC™ For PC–Service Tool CD-ROM, located in the Noregon RP1210A API folder.

To communicate with 1000/2000/2400 Series™ transmissions using the J1850 communication protocol (with OBDII trapezoidal diagnostic connector), Allison DOC™ For PC–Service Tool requires the SPX J1850 VPW translator device. Refer to the above diagrams for P/Ns and contact information. The translator device drivers are automatically installed with Allison DOC™ For PC–Service Tool.

3.0 STARTING ALLISON DOC™ FOR PC–SERVICE TOOL

3–1. STARTING THE PROGRAM

There are two ways to start Allison DOC™ For PC–Service Tool:

Double-click the Allison DOC™ For PC–Service Tool icon on your PC desktop,

or,

From your PC’s Start menu, select Programs --> Allison Transmission --> Allison DOC™ For PC–Service Tool. If you stored Allison DOC™ For PC–Service Tool is in another location, follow the path to that location and select Allison DOC™ For PC–Service Tool.

3–2. 30-DAY TRIAL

A 30-Day trial is included as part of Allison DOC™ For PC–Service Tool. The 30-day trial window appears each time Allison DOC™ For PC–Service Tool is started, unless the activation password has been entered. The 30-day trial window displays the number of days remaining in the trial period. At any time before the trial period ends you may enter the activation password. The Allison DOC™ For PC–Service Tool application will not function after 30 days if a valid activation password has not been entered. Contact SPX Kent-Moore (US and Canada: 1-866-621-2128, International: 1-800-345-2233) to obtain the product activation password.

Once you have the password, enter it into the Password ﬁeld of the 30-Day Trial window and press OK.

During the 30-day trial period, press CANCEL to run the Allison DOC™ For PC– Service Tool program.

3–3. AT START-UP

When you start Allison DOC™ For PC–Service Tool, the Warning window displays (if the activation password has been entered, otherwise the 30-Day Trial window displays). The Warning window lists basic transmission troubleshooting tasks and outlines basic safety considerations (see Warnings and Notes). The CONNECT TO VEHICLE button initiates the software connection to a vehicle and the DEMO button starts Allison DOC™ For PC–Service Tool Demos. The DTC LOOKUP button displays the Trouble Code Lookup window for various control systems. The Allison DOC™ For PC–Service Tool version and build are displayed at the bottom of the Warning window.

4.0 CONFIGURING AND UPDATING

ALLISON DOC™ FOR PC–SERVICE TOOL

4–1. APPLICATION CONFIGURATION

The Software Conﬁguration function allows you to tailor Allison DOC™ For PC–Service Tool to your speciﬁc situation and to update the Allison DOC™ For PC–Service Tool application.

From Software Conﬁguration main menu option you can:

• Change languages—select a language that was initially selected during the installation of the program

• Change units of measure—English or Metric

• Enter ECU/TCM Reprogramming authorization

• Update the Allison DOC™ For PC–Service Tool application

• Enter TAC Data Collection authorization

• Change the Data Conﬁguration—select 1000/2000 and 3000/4000

Generation Controls system transmission parameters to be reported by the

4 TCM.

NOTE: If the Reprogramming tab is “grayed-out” or disabled, the Reprogramming section has already been authorized.

Tabs in the Application Conﬁguration window are:

• General—the default tab

• Reprogramming

• Update Application

• TAC Data Collection

• 1000/2000 (4th Gen) Data Setup

• 3000/4000 (4th Gen) Data Setup

Access conﬁguration items by clicking on the corresponding tab in the Application Conﬁguration window. An Allison logo displays next to the active tab’s title.

General Tab

From the General tab you can:

• Select a language

• Select either English or Metric units of measure.

Language Selection

1. Click on the down arrow in the Language ﬁeld.

2. Click on a Language.

3. Click the UPDATE button—all text in Allison DOC™ For PC–Service Tool

is changed to the language selected.

Units of Measure Selection

1. Click on the down arrow in the Units of Measure ﬁeld.

2. Click on either English or Metric.

3. Click the UPDATE button—all measurements in Allison DOC™ For PC–

Service Tool are changed to either English or Metric units.

Reprogramming Tab

TCM/ECU Reprogramming Authorization

You must obtain reprogramming authorization to reprogram TCM/ECU information. Accessing the TCM/ECU reprogramming features of Allison DOC™ For PC–Service Tool requires an appropriate training certiﬁcate, a password, and the Allison DOC™ For PC–Service Tool product serial number. Contact SPX Corporation Kent-Moore Service Solutions (US and Canada: 1-866-621-2128, International: 1-800-345-2233) for the necessary password. The product serial number is on the installation CD-ROM jewel case.

To enter Reprogramming authorization information:

1. Select the Options drop-down menu.

2. Select Application Conﬁguration menu item.

3. Click the Reprogramming tab—the Product Authorization window displays.

4. Enter Password information as provided by SPX Corporation and the Allison DOC™ For PC–Service Tool Product Serial Number.

5. Click the APPLY button. Since this is a one-time enabling process, once the TCM/Reprogramming section has been authorized, the Reprogramming tabs becomes disabled (grayed out).

Update Application Tab

Allison DOC™ For PC–Service Tool Updates

Allison DOC™ For PC–Service Tool updates are stored on Allison’s Service Tool Update Server.

NOTE: To receive updates over the Internet, your PC or laptop must be connected to a telephone line or to some other means of accessing the Internet. A broadband Internet connection is highly recommended.

The Update Application function allows you to:

• Determine if an update is available.

• Download the new version and update Allison DOC™ For PC–Service Tool.

• Download the new version to your hard drive and update Allison DOC™ For PC–Service Tool at a later time.

Checking For An Allison DOC™ For PC–Service Tool Update

Allison DOC™ For PC–Service Tool checks the Update Server for the latest version of the software. You must have an Internet connection to access the Update Server.

1. Click on the Options Menu.

2. Select the Application Conﬁguration menu item.

3. Click on the Update Application tab—the Application Update window

displays.

4. Click on CHECK FOR UPDATE—Allison DOC™ For PC–Service Tool

accesses the Update Server by way of the Internet. If a newer version of Allison DOC™ For PC–Service Tool than the one you are using is found on the update server, the newer version can be applied to your current Allison DOC™ For PC–Service Tool or downloaded to your hard drive. If a newer version is not found on the server, Allison DOC™ For PC–Service Tool checks your hard drive for a newer version.

If an update is available, either from the server or your hard drive, the CHECK FOR UPDATE button changes to APPLY UPDATE.

If your Allison DOC™ For PC–Service Tool is up-to-date, a message displays indicating you do not need to update.

If the update server is not available and an update is not stored on your PC hard drive, a message displays providing the reason for an update not being available.

Applying An Allison DOC™ For PC–Service Tool Update

Click the APPLY UPDATE button—the Update Processing window displays.

The latest version of Allison DOC™ For PC–Service Tool is loaded, either from the update server or from your PC hard drive.

NOTE: If the tool is unable to penetrate the user’s Internet ﬁrewall, click on the displayed URL and download the applicable update.

TAC Data Collection

This function shall only be used/enabled at the request of the Allison Transmission Technical Assistance Center (TAC) to collect WTEC II/III transmission data. The TAC Data Collection tab is only accessible after the TCM/ECU Reprogramming section is enabled. If the TAC Data tab is disabled (grayed-out), either the user hasn’t been authorized for the Reprogramming feature, or the TAC Data has already been enabled.

Enabling TAC Data Collection

1. Click the TAC Data tab—the TAC Data authorization dialog box displays

with a key number.

2. After determining that you are required to use this feature in Allison DOC™,

an Allison TAC representative will contact you to enable this section based upon the Authorization Key data.

3. Enter the password in the Password ﬁeld.

4. Click the APPLY button—TAC Data collection may now be accessed from

the Action Request menu.

NOTE: Unlike the Reprogramming section, the TAC Data Collection requires re-authorization once the technician uses the limited number of exercisable data collections. TAC determines the number of times the technician can use this feature when the authorization password is generated.

1000/2000 Setup and 3000/4000 Setup Tabs

The 1000/2000 and 3000/4000 (4th Gen) Data Setup tabs allow you to individually select the transmission data parameters to be requested from an Allison 4th Generation Controls system and, consequently, displayed on Allison DOC™. The selected data is assigned to Data Packet Identiﬁers (DPIDs), which are identiﬁed by an F (e.g. FE, F9, etc.). A conﬁguration may be saved for future use. Limiting the amount of data to request from a TCM greatly increases the rate of data refresh. In other words, the fewer transmission data parameters you conﬁgure the tool to request, the faster the TCM will be able to send those parameters to the tool. This is particularly important when the user needs to closely monitor certain transmission parameters at higher rates.

On all 4th Generation screens and reports, data that is not being requested by DPID conﬁguration is displayed as “Not Available.” In the graphics monitor, controls associated with unavailable data are disabled. In the selection dialogs for the custom data monitor, Excel export and strip chart parameters that are unavailable will not be displayed for selection.

Anatomy of a DPID

A DPID contains one or more Parameter Identiﬁers (PID). A PID identiﬁes a speciﬁc transmission data parameter. The PID description is the designated name of the PID. The PID size indicates how many bytes the PID uses. A DPID can only hold up to seven bytes of data. A two-character ID, starting with an F, identiﬁes a DPID. Fifteen DPIDs are available: FE, FD, FC, FB, FA, F9, F8, F7, F6, F5, F4, F3, F2, F1, and F0.

Required PID

Some PIDs are assigned by default to a DPID. The pre-assigned PIDs must always be selected in order for certain Allison DOC™ features to work correctly. The Allison DOC™ For PC–Service Tool allows the required PIDs to be reassigned from their default DPID, but does not allow them to be unassigned. A message displays if the required PIDs are not assigned to DPID. The following table lists the required transmission data parameters (with their PID and size).

PID Description Size in Bytes

19D4 Turbine Speed 1941 Input Speed 1942 Output Speed 190B Transmission Input States #1 1909 Transmission Input States #2 190A Transmission Input States #3 3037 GPO Wire On/Off State 3036 GPI Wire On/Off State 190B Transmission Output States #1 3032 Transmission Output States #2 199A Current Gear 1A66 Gear Commanded 3038 Output Speed Acceleration

2 2 2 2 2 2 1 1 2 2 1 1 2

This feature contains the following sections:

Transmission Parameters List

A list of all selectable transmission parameters with relevant information:

• PID (Parameter Identiﬁer)—a number that identiﬁes the transmission parameter

• Description—the actual designated name of the transmission parameter to select

• Size—the size in bytes of each parameter. The size is important to determine the maximum number of transmission parameters that can be included in one DPID.

• Assignment—indicates the current DPID assignment for the most recently used conﬁguration.

DPID Conﬁguration Section

Allows users to select the DPID in which they will include

or remove transmission parameters. There are ﬁfteen

DPIDs available. Users can also clear all DPID assignments .

NOTE: Each DPID can accept a maximum of 7 bytes of data. The size of all transmission parameters assigned to a single DPID may not exceed 7 bytes. In order to maximize the efﬁciency of this feature use all 7 bytes in each DPID.

Current Conﬁguration and Request Rate Setup

Displays the current DPID conﬁguration, and allows users to set the request rate for each DPID.

• Description—lists conﬁgured DPIDs. Each DPID can be expanded to display the included PIDs.

• Size—indicates the number of bytes in each DPID and, when expanded, displays the byte size of each PID. A DPID can contain no more than 7 bytes.

• Frequency—determines how often transmission data is reported. Fast reports the transmission data every 25 milliseconds, Medium every 300 milliseconds, and Slow every 1 second.

NOTE: Regardless of the DPID frequency selected, the tool refreshes the screen display 10 times per second.

The Description column contains Transmission Information #1, Transmission Information #3, and Transmission Information #7 lines. Each Transmission Information line represents a group of transmission parameters. The transmission parameters in each Transmission Information group are:

Transmission Information #1:

• Cruise Enabled

• Internal Mode Switch A

• Internal Mode Switch B

• Internal Mode Switch C

• Internal Mode Switch P

Transmission Information #3:

• Internal Mode Switch NS

• Pressure Switch Manifold 1

• Pressure Switch Manifold 2

• Pressure Switch Manifold 3

• Pressure Switch Manifold 4

• Shift Solenoid 1

• Shift Solenoid 2

• Shift Solenoid 3

Transmission Information #7:

• Normal Shift Pattern

• Cold Shift Pattern

• Trans Hot Mode

• Trail/Haul Shift Pattern

Action Buttons

Contains the following command buttons:

• Load—loads previously saved conﬁgurations.

• Delete—deletes previously saved conﬁgurations.

• Save—saves currently displayed conﬁgurations.

• Reset To Default—resets current conﬁguration to default, which requests all transmission parameters for selected 4th Generation transmission family.

• Apply—applies displayed conﬁguration

Setting up a New Data Conﬁguration:

1. Select Options and Application Conﬁguration from the main menu.

2. Click on the 1000/2000 (4th Gen) Setup tab, or the 3000/4000 (4th Gen) Setup tab.

3. Click on the Clear All Assignments command button.

4. Choose a DPID from the DPID conﬁguration combo box.

5. Select the PID from the list and click on Assign to DPID button.

6. Repeat step 5 until seven or fewer bytes are assigned to the DPID selected in step 4.

7. Repeat steps 4 through 6 until all required transmission parameters are selected.

8. For each DPID, select the frequency at which you want the TCM to report values for the selected PIDs.

9. Click on the APPLY button.

10. Close the Application Conﬁguration dialog box.

Loading a Saved Conﬁguration:

1. Select Options and Application Conﬁguration from the main menu.

2. Click on the 1000/2000 (4th Gen) Setup tab, or the 3000/4000 (4th Gen) Setup tab.

3. Select one conﬁguration from the Saved DPID Conﬁguration drop-down list.

4. Click on the LOAD button.

5. Click on the APPLY button.

6. Close the Application Conﬁguration dialog box.

Loading Default Conﬁguration:

NOTE: The Service Tool automatically resets to default

conﬁgurations when Allison DOC™ is closed.

1. Select Options and Application Conﬁguration from the main menu.

2. Click on the 1000/2000 (4th Gen) Setup tab, or the 3000/4000 (4th Gen) Setup tab.

3. Click on the Reset to Default button.

4. Click on the APPLY button.

5. Close the Application Conﬁguration dialog box.

5.0 USING ALLISON DOC™ FOR PC–SERVICE TOOL

5–1. CONNECTING/DISCONNECTING

Connecting

NOTE: Allison DOC™ For PC–Service Tool supports only RP1210A

compliant devices.

The Connect/Disconnect window establishes the software connection between Allison DOC™ For PC–Service Tool and the transmission controller through a PCto-controller translation device (data translator). For Allison DOC™ For PC– Service Tool to read information from the transmission controller, both the vehicle ignition and the PC-to-vehicle translator must be powered on. Upon successful connection, the DTC and General Information window automatically displays. Any logged Diagnostic Trouble Code information is displayed in that window.

To establish a connection between Allison DOC™ For PC–Service Tool and a transmission controller:

• From the Warnings window of Allison DOC™ For PC–Service Tool, click the button, select the F5–Connect button, or press the F5 key—The Connect/Disconnect window displays.

To have Allison DOC™ For PC–Service Tool automatically select the translation device and communication protocol:

1. Click the SmartConnect check box.

2. Select a transmission Type from the Connect/Disconnect dialog box.

3. Click the button.

4. Upon successful connection, the DTC and General Information window for the selected transmission controller displays; for CEC1, the CEC1 Data Monitor window displays. If a connection cannot be established the tool displays the Connection Help window with speciﬁc instructions on how to troubleshoot the connection.

To select a translator device and communication protocol manually:

1. Deselect SmartConnect.

2. Select transmission type.

3. Click the button—the Communications Adapter Setup dialog box displays

4. Select the Translator Device and Protocol from the drop-down lists and Click the button. Upon successful connection, the DTC and General Information window for the selected transmission controller displays; for CEC1, the CEC1 Data Monitor window displays.

5. If the translator device and protocol does not appear on the list, make sure that the driver software has been installed on your PC and click the

button—the Advanced Communications Adapter Setup window displays. This dialog box displays all adapters as described in the RP1210 ﬁles.

6. Select the adapter vendor from the drop-down Vendor list. If the translator

device you are using is not in the Vendor list, verify that the driver software has been installed on your PC.

7. Select Vendor, Protocol, and Device from the drop-down list. Use the

following table as a reference for Vendor, Protocol, and Device menus.

VENDOR PROTOCOL DEVICE

DPA4 USB DR121032

SPX J1850 vpw BnB1850 J1850 B&B J1850 Adapter, COMx

J1939/GMLAN

J1708

DPA4, USB

CEC1 Adapter

MagiKey® DX121032

Nexiq USB-Link NXULNK32

Softing CANcard2 SOFTRP32 J1939 Softing CANCard Transmit on Channel x

Noregon DLA PCSRP32

B&B J1708D15

Allison Shaw Box Allison Shaw Box, COMx

Detroit Diesel Detroit Diesel, COMx

Dana Dana, COMx

Navistar Navistar, COMx

Kent Moore Kent Moore, COMx

J1939 PDM J1939

J1708 PDM J1708

J1939/GMLAN N/A

J1708 USB-Link J1708

J1850 USB-Link Allison J1850

J1939

J1708

NSIRP32 J1708

Noregon/Vansco Data Link Adapter

BB Electronics J1708D15 Adapter, COMx

8. Click OK. Upon successful connection, the DTC and General Information

window for the selected transmission controller displays; for CEC1 the CEC1 Data Monitor window displays.

Disconnecting

NOTE: Disconnecting breaks the Allison DOC™ For PC–Service

Tool to controller connection; but does not close the Allison DOC™ For PC–Service Tool software.

To break the connection between Allison DOC™ For PC–Service Tool and transmission controller, click on the F4-Disconnect button, or press the F4 key.

Quick Solutions for Unsuccessful Connections

• Verify you are selecting the appropriate Transmission Type.

• Make sure you are meeting all platform requirements (Operating System,

RAM capacity, Hard Drive space, etc).

• Recycle power to the translator device. Disconnect the translator device from both the PC and the diagnostic connector and then reconnect the translator device to both the PC and the diagnostic connector.

• Close or Exit some “quick launch” applications (shown as icons on the taskbar), located at the lower right side of the desktop screen.

• Make sure all the cable connections (PC, Interface Device, and Vehicle Diagnostic Connector) are correct and ﬁrm.

• Verify that you are using the proper adapter’s drive (refer to the “What is the Driver Version of my Translator Device?” and “How Do I Get the Latest Adapter’s Driver Version?” questions from www.allisontransmission.com/Service/Diagnostic Tools/Support/FAQs).

• If you are using a J1939, J1708/J1587, or J1850 to RS232 (Serial Port/COM1/COM2) translator device, make sure that the serial port is not being used by any other application such as HotSync Manager, etc.

• Close the application, disconnect the PC to translation device cable, reboot the PC, and reconnect the cable

• Check www.allisontransmission.com/Service/Diagnostic Tools/Support/ FAQs for more information.

• Make sure your laptop’s Power Scheme (accessible from Start/Control Panel/Power Options) is set to Portable/Laptop.

NOTE: For more information on installation and troubleshooting procedures when using the Dearborn DPA4 USB adapter, please refer to the “DPA4 USB Translator Device (J-47943) Quick Reference Guide” document available at www.allisontransmission.com/Service/Electronic Tools/ Translator Devices.

5–2. VIEWING DIAGNOSTIC DATA

Diagnostic data can be displayed in different formats. Depending upon the transmission controller, the service tool displays data differently. The various formats appear at the bottom of the screen as selectable buttons or tabs. Access a format by clicking on the format name or typing the ﬁrst letter of the format name. The controller selected during the Connect process determines if a format is available for that controller and what data is displayed. Tool tips are available to display succinct description of each screen.

5–3. DTC AND GENERAL INFORMATION

This is the default screen and it serves as the “Home” screen where Diagnostic Trouble Codes (DTCs) and general/basic transmission information is displayed. This screen contains DTC information (with links to troubleshooting manuals), TCM Information, basic Transmission Data (customizable), and Shift Inhibits. From this screen the user can also clear codes, access Performance Complaints, Failure Records, and DTC Test.

The Allison 4th Generation Control system Diagnostic Trouble Codes (DTCs) consist of the letter “P”, “U”, or “C” followed by four numbers. A “P” indicates a transmission internal problem, a “U” indicates a problem in a vehicle system or the transmission-to-vehicle interface, and the “C” codes are reserved for retarder request sensor problems.

DTC and General Information View

DTC Grid

Displays Diagnostic Trouble Code information:

Parameter Description

DTC

Active Y/N (Yes/No) indicates if the Trouble Code is currently active. When a

Historic A “Y” indicates a diagnostic code has been stored to TCM memory as a

Check Trans A “Y” indicates that the DTC is signiﬁcant enough to turn on the CHECK

Failure Record A “Y” indicates that a failure record has been generated and stored for

Description Describes the DTC. “Please call 1-800-252-5283 for assistance” is

The Allison and four numbers, diagnostic trouble code.

code is logged by the TCM and the condition causing the code still exists, that code is said to be active; otherwise the trouble code is inactive.

valid fault. Different types of DTC exist. Each DTC type has different requirements to be stored as Historic DTC.

TRANS light. Not every DTC activates the CHECK TRANS light.

the DTC.

displayed in the Description ﬁeld for any code that is unknown to the service tool.

Generation Control system uses a ﬁve character, a letter

Viewing Troubleshooting Manual Information for a Trouble Code

In the DTC and general Information window of Allison DOC™ For PC–Service Tool, double-click the DTC number or DTC Description to display DTC troubleshooting steps. Adobe Acrobat® Reader displays the Troubleshooting Manual page appropriate for the DTC.

Clearing DTC Information

1. In the DTC and General Information window, click the Clear DTC

Information button.

2. A window appears displaying the message, “Clear DTC Information Request

Completed Successfully!”

3. Click the OK button.

All Trouble Codes and associated information are cleared from the DTC and General Information window. Shift Inhibits are also clear with this command button. If the cause of the Trouble Code is not corrected, the Trouble Code may immediately reappear.

NOTE: To clear all Trouble Codes, the vehicle must be stopped and in Neutral. If these conditions are not met, a message “Request Denied. Output Speed not less than maximum allowable value.” or “Neutral not attained.” displays.

Performance Complaint

Use the Performance Complaint function when no DTCs are present to troubleshoot a transmission performance symptom.

To use Performance Complaint:

1. Click on the Performance Complaints button on the DTC and General

Information—The Performance Complaint window displays.

2. Select the appropriate Vehicle Complaint from the drop-down list.

3. Click OK—the Troubleshooting Manual page relevant to the selected Vehicle

Complain displays.

Failure Records

A Failure Record stores operating condition information at the time a problem was detected and the DTC logged. Each DTC generates a Failure Record.

A Failure Record is a very valuable source of information for the technician as it can be used to determine the operating conditions that were present when a failure

occurred. Failure Records are only updated (refreshed) the ﬁrst time the Diagnostic Test (a test that the TCM runs to determine if a failure condition exists) fails during each ignition cycle.

You can view the last ﬁve DTC failure records by double clicking on a DTC row in the Failure Record Available column of the DTC grid or by selecting the Failure Record item from the Diagnostic main menu. If more than ﬁve DTCs are stored, the Failure Records are replaced on a “First-in-First out” basis.

Allison DOC™ For PC–Service Tool automatically saves the last 20 Failure Records “seen” by the tool. These ﬁles are stored in the following location as text ﬁles: ...\Allison Transmission\Allison DOC For PC–Service Tool\Failure Records.

Displaying Failure Records

1. In the DTC and General Information window, double click on the “Y” in the Failure Record ﬁeld—the Failure Record window displays.

2. In the DTC and General Information window, click on the Failure Record button—the Failure Record window displays.

DTC Test

The TCM performs a series of “diagnostic tests” to determine if a failure has occurred. Diagnostic Tests are performed when speciﬁc transmission operating conditions occur. The DTC Test Screen displays all application-supported DTCs and indicates the failure status of the Diagnostic Test since clear code, and since powerup. The following table describes each state:

DTC Test Columns Possible Values Description

Since Clear Code Test Failed/Not

Performed

Test Passed Sometime after the last clear code event the

Since Power Up Test Failed/Not

Performed

Test Passed The TCM ran the Diagnostic Test with no

* For example, the transmission hasn’t reached the necessary operating conditions to run the

Diagnostic Test yet.

The DTC Test screen allows the technician to determine the status of a DTC test. For example, after ﬁxing the problem causing a DTC, the technician must know the status of a DTC test in order to make sure that the failure condition was effectively corrected.

Indicates that the Diagnostic Test related to the DTC has failed at least once since the DTCs were cleared, or the Diagnostic Test hasn’t been performed by the TCM *.

TCM ran the Diagnostic Test with no fault found. Indicates that the Diagnostic Test related to the DTC has failed within this ignition cycle, or the Diagnostic Test hasn’t been performed by the TCM *.

fault found.

Displaying the DTC Test Screen:

1. Click on the DTC Test button on the DTC and General Information screen— the DTC Test Screen displays.

TCM Information Grid

Displays general information that describes the Transmission Control Module.

Transmission Information Grid

Displays basic transmission data parameters. The user can conﬁgure (i.e. select different transmission data parameters) this grid by clicking on the Select Data to

Display button.

Shift Inhibits Grid

Displays all the shift inhibits that are currently active or have been active since last clear code.

5–4. DATA MONITOR

The Data Monitor allows you to view controller information in a table format. The data display is dynamic and displays real-time data as it occurs. This screen is divided into three major grids: Diagnostic Data (left side), Input/Output Functions (upper right side), and Shift Inhibits (lower right side).

Diagnostic Data

• Diagnostic Data—A brief description of the diagnostic data being measured.

• Value—The value of the associated diagnostic data.

• Units—units of measure for the value.

Input/Output Functions

• Wire—the wire circuit number assigned to the programmed function. If “Databus” is displayed, the function is not assigned to a wire but is being controlled (turned On/Off) via the communication databus.

• State (Wire)—displays the state of the wire (On/Off) or if the wire is Disabled.

• Function Name—indicates if the function is and input or output and lists the function name.

• State (Function)—displays the state of the function (On/Off) or if the function is Disabled.

NOTE: Grayed rows indicate I/O functions and wires that cannot be reprogrammed.

Shift Inhibits

• Inhibit—displays the condition(s) that is or was causing the shift inhibit.

• Current Active—indicates whether a particular condition is currently inhibiting shifts.

• History—indicates that, since the last DTC clear, a particular condition has inhibited shifts.

5–5. CUSTOM DATA MONITOR

You may select the information to be displayed in the Custom Data Monitor window by adding or removing transmission parameters to the display. Each control system has a unique list of transmission parameters. For 4th Generation controllers, if default data conﬁguration is not used, only the parameters conﬁgured under the Data Conﬁguration feature are displayed.

Transmission parameters are added or removed in the Custom Data Monitor data selection window. The Custom Data Monitor window is the same as the Data Monitor window, except that only the selected data is displayed.

To Select Custom Data Monitor Transmission Parameters:

1. Select the Custom Data Monitor tab —the Custom Data Monitor data selection window displays.

2. Select the desired transmission parameter(s) from the left-hand column.

3. Click the button or double click the selection—the selected transmission parameters appear in the right-hand column

4. Click the OK button—the selected transmission parameters appear in the Custom Data Monitor window.

To Remove Custom Data Monitor Transmission Parameters:

1. Select the Custom Data Monitor tab—the Custom Data Monitor data

selection window displays.

2. Select the desired transmission parameters from the right-hand column.

3. Click the button—the selected transmission parameters are

restored to the left-hand column.

4. Click the OK button—the deleted transmission parameters no longer appear

in the Custom Data Monitor window and the Custom Data Monitor data selection window closes.

Preconﬁgured Data List

You can save a list of transmission parameters for display in the Custom Data Monitor by using the Preconﬁgured Data List feature.

1. Display the Custom Data Monitor data selection window.

2. Select the transmission parameters (from the left to the right panel).

3. Click on the Save button. The Data List Name dialog box displays

4. Type a unique name for the saved data list and click OK.

To use the saved data list:

1. Display the Custom Data Monitor data selection window.

2. Click on the Select One drop-down arrow in the Preconﬁgured Data Lists

section:

3. Select a list name from the menu.

4. Click either Load, to load the list, or Delete, to delete the list.

5–6. GRAPHICS MONITOR

The Graphics Monitor displays diagnostic data using gauges, thermometers, indicator lights, text boxes, and a scrollable I/O function data display.

Displaying the Graphics Monitor

To display the Graphics Monitor:

1. Select the Graphics Monitor tab —the Graphics Monitor window displays.

NOTE: A gauge can be expanded to a full-screen display by doubleclicking on the gauge. Return the display to normal by pressing the ESC key or double clicking in the expanded display.

5–7. STRIP CHART

The Strip Chart is a graph that tracks, over time, changes in selected data as the changes occur. Up to ﬁfteen transmission parameters may be selected. Each control system has a unique list of selectable parameters. The data traces start at zero on the X-axis and, depending on the selected data, the Y-axis.

The data-against-time data stream is continuous regardless of the Strip Chart mode selected. If default data conﬁguration is not used, only the data conﬁgured under the Data Conﬁguration feature is available for display in the Strip Chart.

Displaying the Strip Chart

1. Select the Strip Chart tab—the Select the Data to Graph on the Strip Chart window displays.

2. Select up to ﬁfteen transmission parameters from the left-hand column.

3. Choose a color for the trace of the data selected or allow the default color.

NOTE: Contrasting colors are easier to see on the strip chart.

4. Click OK.

The selected transmission parameters appear in the Strip Chart window.

Saving A Strip Chart Conﬁguration

You can save a list of transmission parameters for display in the Strip Chart by using Saved Strip Charts.

1. Display the Select the Data to Graph on the Strip Chart window.

2. Select the transmission parameters to chart and their color.

3. Click the Save button – the Strip Chart Name dialog box displays

4. Type a unique name for the Strip Chart data selection, and click OK

To Load or Delete a Saved Strip Chart Conﬁguration:

1. Display the Select the Data to Graph on the Strip Chart window.

2. Click on the Select One drop-down arrow in Saved Strip Charts section:

3. Highlight a list name.

4. Click either Load, to load the Saved Strip Chart, or Delete, to delete the Saved Strip Chart.

NOTE: (Allison 4th Generation Controls ONLY) To obtain higher plotting resolution and better refreshing rates, the user can conﬁgure the application to only request speciﬁc transmission parameters from the TCM. Refer to Setting Up A New Data Conﬁguration in section 4–1 for more information.

Data Trace Identiﬁcation

The selected data is assigned a color on the graph. The name of the data and its corresponding color is displayed in a box on the Strip Chart display.

X-axis Scaling

The passage of time in seconds is indicated on the X-axis, horizontal bottom of the graph. As time passes, data lines on the graph move to the right. The Strip Chart displays about 10 seconds of data at a time. If playing back recorded data, the VCR Control window displays the Total File Time and the Current File Time, in minutes.

Total File Time is the total length of the recording. Current File Time is the time elapsed since you started the playback.

Y-axis Scaling

The Y-axis, vertical left side of the Strip Chart, displays a range of values based upon the data selected for display. In most cases, the Y-axis begins at zero. If you select data having different types of measurements such as input rpm and engine cooling temperature, a divisor, preceded by a slash (/), displays next to the data that requires calculation to determine the correct value. For example: input speed and engine cooling temperature. RPM is displayed on the Y-axis, from 0 to 4000. To determine the engine cooling temperature, divide the value of the engine cooling temperature trace by 15.7. An easier method is to use the Strip Chart Cursor mode, which calculates the adjustment and displays the correct value. Entering a value in the Max Y-Axis ﬁeld changes the maximum value displayed on the Y-axis.

Strip Chart Modes

Several data display modes are selectable from the tool bar in the upper left portion of the Strip Chart window. These modes, or commands, allow you to control the data display on the Strip Chart. To change to a particular mode, simply click the desired mode icon. When a mode other than Plot is selected, the data display at that time is frozen; but the data-against-time stream continues in the background. When Plot is re-selected, the data-against-time stream is re-entered at the time Plot was reselected.

Control Modes

The control modes are:

Plot

Plot is the default Strip Chart mode, where data lines move from left to right across the Strip Chart graph.

Pause

Pauses the plot. Data continues to be collected, but not displayed in the graph. Click the PLOT button to resume normal plotting. While in Pause mode, the mouse cursor can be used to scroll the X-axis left or right.

Zoom Out All Axes

Each click on the Zoom Out All Axes button increases the values displayed to the left of the graph, which increases the area displayed and provides a less detailed display than the standard plot mode. Click the PLOT button to resume normal plotting.

Zoom In All Axes

Each click on the Zoom In All Axes button decreases the values displayed to the left of the graph, which decreases the area displayed and provides a more detailed display than the standard plot mode. Click the PLOT button to resume normal plotting.

Zoom Box

Zoom box allows you to zoom in on an area within the zoom box. Once the area to zoom is selected, the plot is paused. Click the PLOT button to resume normal plotting.

Cursor

Cursor mode allows you to place a vertical line at any point in the graph. The “Y” vertical values of the selected trace are displayed in a ﬂoating window.

Sends the Strip Chart data display to your printer.

5–8. CALIBRATION INFORMATION

Current TCM calibration information (i.e. calibration settings) can be displayed using the Calibration Information tab.

To Display Current Calibration Information:

1. Select Calibration Information tab—the Calibration Information window for the transmission type displays.

The TCM Calibration Information displays data in ﬁve sections:

• Customer Modiﬁable Constant (CMC)—displays current values/states/thresholds of those parameters to which the transmission would react, and that the user—with the proper authorization—could change or modify.

• Shift Inhibits—indicates the state of current and history shift inhibits (refer to Data Monitor section)

• Calibration—displays static data describing both software and hardware installation

• SEM/LRTP and Autodetect Information—displays information related to Shift Energy Management (SEM), Low Range Torque Protection (LRTP), and Autodetect information.

• Input/Output Functions and wire information—displays I/O functions and wire states (refer to Data Monitor section).

5–9. DATA BUS TRAFFIC VIEW

The real-time data ﬂowing on the vehicle’s databus (J1939, J1708, J1850, GMLAN, or proprietary CEC1 protocol) is viewable in the Data Bus Trafﬁc Viewer. The Data Bus Trafﬁc Viewer presents the data link stream data in raw format and, when available, J1939 TCM Received/Broadcasted messages in engineering units.

NOTE: Data Bus Trafﬁc View ﬁles are not captured or contained in regular Allison DOC™ snapshots.

In the Engineering Units display, which is only available when connected via J1939, all J1939 TCM-relevant data (messages sent and received by the TCM) are displayed. The user can monitor the data exchange between the transmission controller and other control modules by selecting speciﬁc SAE J1939 Messages/Parameters.

The data bus viewer can be used with or without Allison DOC™ For PC–Service Tool being in a connected state. When the service tool is connected (the tool is receiving/requesting Messages from/to the TCM), the tool is said to be in ACTIVE mode. Conversely, if the Data Bus Viewer is used without having the service tool communicating with the TCM, the tool is said to be in PASSIVE mode (the tool is physically connected to the vehicle/TCM, but it is only “listening” to all the messages going through the selected data link without requesting data from the TCM).

The following table contains all the data communication protocols that, depending upon its availability at the diagnostic connector, could be used to connect Allison

DOC™ For PC–Service Tool and to monitor data with the Data Bus Viewer in either active or passive mode.

WTEC II,

WTEC III and

CEC2

J1708 J1939 or J1850 Proprietary

J1939 or J1708

1K/2K

(Pre-4

Gen) CEC

J1939, J1850,

J1708

Proprietary

Allison DOC™

Data Bus

Data Bus Viewer

Messages Engineering Units

Allison 4th Gen-

eration

J1939 or

GMLAN

J1939, GMLAN,

J1708

J1939, N/A J1939, N/A J1939, N/A N/A

The Data Bus Viewer has the following sections:

Data Bus Messages

This section displays the numeric representation of every message that is going through the selected communication link. The data is displayed in decimal (base 10) or hexadecimal (base 16) number systems. The decimal numeric system is the defaulted option, while the hexadecimal system can be activated with the Hexadecimal check box.

Engineering Units

Engineering Units (only available when connected via J1939) includes every SAE J1939 Message and Parameter supported by the Allison Transmission controller. This information consists of all Messages and Parameters the transmission control

module broadcasts and receives via J1939. Refer to the Allison Transmission DATALINK COMMUNICATIONS technical document, available on the Allison Transmission Extranet, for speciﬁc information for each of the displayed J1939 Messages/Parameters.

• Parameter—displays SAE J1939 Messages the TCM can receive/send. Each SAE J1939 Message can be expanded to display the corresponding SAE J1939 parameter.

TOOL TIP: Each SAE J1939 Message is displayed in its acronym form. In order to see the complete/long description of a Message, place the cursor (do not click) over its acronym, and a tool tip is displayed.

Since each Message can be broadcasted from different Source Addresses (SA), the tool displays every detected SA that can initiate a given Message. Consequently, if the user is interested in ﬁnding a particular J1939 parameter (for example, Percent Load at Current Speed), the ﬁrst step would be to ﬁnd out which J1939 Message contains that parameter (EEC2: Electronic Engine Controller # 2), and second to see if Databus Viewer has detected that message in the databus. If detected, the Databus Viewer will display the SA of the controller sending that particular message. At this point, the user can expand that message to display the parameter of interest.

• Value—the value/state of the parameter.

• Units—the units of measure used for the value.

Source Addresses

Describes all Source Addresses (SA) that can be included/displayed in the Data Bus Viewer.

MID/SA

(J1708 or J1850 only) Message Identiﬁer/Source Addresses code—the message type/source/destination.

Component ID

(J1708 or J1850 only) Manufacturer of a controller.

Model

(J1708 or J1850 only) A controller’s model number.

Software ID

(J1708 or J1850 only) Identiﬁes the software used by the controller.

Command Buttons:

• Pause—pauses and continues the Data Bus Message display.

• Clear—clears all Data Bus Message data.

• Save—displays the File Save dialog box and automatically saves the last 2 minutes of data displayed on the Data Bus Viewer, under the entered ﬁle name or under a default ﬁle named, deﬁned by date and time. If the Save Data Continuously check box is selected, the tool will continuously save data (as opposed to the last 2 minutes of data) until the user clicks on the

Save button.

WARNING: Having Save Data Continuously checked causes the

application to continuously save all the data bus trafﬁc into the PC, which could be detrimental for your computer. When this function is enabled / checked, be aware that your hard drive could be rapidly ﬁlled with Data Bus Viewer log ﬁles. It is recommended to only use this function when strictly necessary.

• To ﬁnd the recorded ﬁle, use Windows Explorer and navigate to the directory on which Allison DOC™ For PC–Service Tool is located (usually defaulted to …\Program Files\Allison Transmission\Allison DOC For PC Service Tool), then open the Saved DataBusViewer Files folder. The raw data can be viewed with NotePad® or WordPad™. Also, the user can playback these ﬁle using the Data Bus Viewer feature in the service tool.

• When receiving Data Bus Viewer ﬁles from the ﬁeld, the user needs to save these ﬁles in the same directory mentioned above (…\Program Files\Allison Transmission\Allison DOC For PC Service Tool\Saved DataBusViewer Files), in order to have them listed on the Data Bus Viewer Session list.

• Close—closes the Data Bus Viewer window.

NOTE: The Data Bus Viewer logs are not captured in the regular Snapshot function.

Displaying the Data Bus Viewer

There are two different ways to display the Data Bus Viewer:

Passive Mode

When Allison DOC™ For PC–Service Tool is in Passive mode, the Data Bus Viewer can be accessed as follows:

1. Select Data Bus Viewer from the Transmission Connect/Disconnect dialog box—the Data Bus Viewer Conﬁguration window displays

2. Select “Connect to the data bus with a new connection.” option and click OK—the Communication Adapter Setup window displays.

3. Refer to Section 5–1 for selecting a Vendor, Protocol, and Device for a particular translator device

4. Click OK— the Data Bus Viewer is displayed. This function captures all the data being sent through the communication link.

Active Mode

When Allison DOC™ For PC–Service Tool is in Active mode, the Data Bus Viewer can be accessed as follows:

1. Select Data Bus Viewer from the File menu—the Data Bus Viewer Conﬁguration window displays.

2. Select “Connect to data bus, reusing DOC™ For PC’s connection.” and click OK—the Data Bus Viewer screen displays.

NOTE: The “Connect to the data bus with a new connection.” option should only be selected if the user wants to use the Data Bus Viewer (monitor the data bus) with a different physical translator device.

Playing Back Data Bus Viewer Files

The following steps describe how to playback the ﬁles saved with the Data Bus Viewer:

1. Select Data Bus Viewer from the File menu, or the Transmission Connect/Disconnect dialog box—the Data Bus Viewer Conﬁguration window displays.

2. Select “Playback Data Bus Viewer Files” and click OK. The Data Bus Viewer window displays.

3. Click on the “Select One” pull-down menu, and select the ﬁle you want to playback.

NOTE: If you cannot see the ﬁle you want to playback, make sure the ﬁle is saved in the following directory: \Program Files\Allison Transmission\Allison DOC For PC Service Tool\Saved DataBusViewer Files.

4. Once the ﬁle is highlighted/selected, click on Load, and the playback starts.

5–10. ACTION REQUESTS

Clutch Test Enabled

The Clutch Test Enabled allows the user to command any forward range by selecting it from a ﬂoating window.

NOTE: For 7-speed calibrations only, use the following table as a reference to compensate for the display differences between the shift selector and the service tool.

Gear Selected

Gear Commanded

Allison DOC™ For PC

Diagnostic Trouble Codes

Shift Selector 1234567

Current Gear

Previous Gear

Clutch Test

L123456

To Enable the Clutch Test Function:

1. Select the Action Request drop-down menu.

2. Click on the Clutch Test Enabled menu item—the Clutch Test window

displays.

3. Select Drive (for the 1000/2000 Product Families) or the highest range (for

the 3000/4000 Product Families) from the shift selector. At this point 1st range is attained and highlighted on the Clutch Test ﬂoating window.

4. Click on the range you want the transmission to attain.

The current range attained is highlighted in the Clutch Test window. A message displays if Allison DOC™ For PC–Service Tool cannot conduct a clutch test.

NOTE: The transmission will maintain the selected range until the TCM determines that the operational conditions constitute a risk to the transmission hardware. At this point the TCM will command an up or downshift to eliminate that condition of risk. The service tool command (i.e. clutch test) cannot force the transmission to stay in a speciﬁc range under these circumstances.

Solenoid Test

The Solenoid Test provides a means of troubleshooting complaints involving the transmission solenoids. The Solenoid Test does not test the electrical condition of a solenoid (solenoid internal resistance, circuit continuity, etc.). Instead, the Solenoid Test determines the TCM’s ability to command signals to a particular solenoid. Consequently, depending on the particular test, the user may need to use a voltmeter to complement the purpose of this feature.

In order to use the solenoid test, the engine speed must be zero. The TCM will not honor the solenoid test command from the service tool if the engine speed is greater than zero.

To Enable the Solenoid Test Function:

1. Select the Action Request drop-down menu.

2. Click on the Solenoid Test menu item—the Solenoid Test dialog box displays.

1000 and 2000 Product Families Solenoid Test

3000 and 4000 Product Families Solenoid Test

3. Select a solenoid to test.

The solenoid state changes from Off to On or On to Off. A successful test is indicated by the changed solenoid state.

A message displays if Allison DOC™ For PC–Service Tool is unable to turn on/off a particular solenoid, no response back (acknowledgement) is received from the TCM, or if the TCM replied with a negative response.

Reset Auto-detect

Autodetect is TCM logic that allows the TCM to automatically detect the presence of certain transmission components or input signals. The Reset Autodetect function forces the TCM to re-start the autodetect logic. Resetting autodetect with the service tool causes the TCM to reinitialize the detection of Throttle data source, Engine Coolant Temperature data source, Oil Level Sensor feature, Retarder feature, and TransID conﬁguration.

To activate the Reset Autodetect function:

1. Select the Action Request drop-down menu.

2. Click the Reset Auto-Detect menu item—the Reset Autodetect Successful

window displays

3. Click OK.

Autodetect will run again after the next normal TCM power-down (i.e. an ignition cycle is required to complete autodetect reset).

Reset Auto-detect Retarder

Autodetect Retarder is available only for the 3000/4000 Product Family. Autodetect Retarder automatically detects the presence of a transmission retarder. Reset Autodetect Retarder commands the TCM to re-initialize the Retarder auto-detection.

To reset Autodetect Retarder:

1. Display the Action Request Menu.

2. Click on the Reset Autodetect Retarder menu item—A message displays

indicating that the Autodetect Retarder feature has been reset.

3. Click OK.

Autodetect will run again after the next normal TCM power-down (i.e. an ignition cycle is required to complete autodetect reset).

Reset Fast Adaptive

The TCM continuously compares each up/down shift against a corresponding “ideal” up/down shift pattern. Two algorithms are used to reach this ideal pattern for each shift: Fast Adaptive and Slow Adaptive. If the TCM detects that the difference between a real shift and the ideal pattern is signiﬁcant, the Fast Adaptive logic is

used. This allows the TCM to use drastic changes to the shift parameters in order to quickly converge the patterns. Once the two patterns meet a convergence criterion, the TCM switches to slow adaptive, which allows the TCM to ﬁne-tune the up/down shifts.

The Reset To Fast Adaptive forces the TCM to use the Fast Adaptive algorithm.

To Reset To Fast Adaptive:

1. Select the Action Request drop-down menu.

2. Click on the Reset Fast Adaptive menu item—the message “The adaptive shift parameters have been successfully reset to Fast Adapt.” displays indicating that the TCM has been reset to use fast adaptive parameters.

3. Click OK.

Reset Adaptive Shift Parameters

Reset Adaptive Shift Parameters replaces all adaptive clutch control parameters with the original factory calibration values and invokes fast adaptive algorithms to adapt clutch control parameters. Reset Adaptive Shift Parameters applies to all shifts or to speciﬁc up/downshifts.

NOTE:

• The adaptive values displayed in this section are refreshed only at connection time and after resetting adaptive information. In order to read current adaptive information, disconnect the service tool, reconnect it, and then read the values.

• The Garage Shift Adaptive Parameters (Garage tab) resets only the N-2, R-2, and 2-R adaptive parameters. Consequently, if a given situation requires resetting all garage shifts, reset the following adaptive parameters: Garage, R-1, D-R, N-R, and

N-1 (tabs).

To Reset Adaptive Shift Parameters:

1. Select the Action Request drop-down menu.

2. Click on the Reset Adaptive Shift Parameters menu item—a Caution window displays.

3. Read the text in the Caution window and acknowledge it by clicking on the

YES button – the Reset Adaptive Shift Parameters dialog box displays

4. Select the appropriate tab and click on the Reset “x” Shift Adaptive

Parameters button, where “x” is the selected shift.

The Reset Fast Adapt window contains up to eighteen tabs; one for each up/down shift (in addition to Garage and All shifts) that can be reset to factory values.

The following information displays in the Reset Adaptive Shift Parameters window:

Item Name

The name of the adaptive shift or clutch control parameter.

Value

The numerical value of the parameter.

Units

Unit Of Measure for the parameter value.

The adaptive shift parameters are reset when you click on the RESET SHIFT ADAPTIVE PARAMETERS button—the message “The adaptive clutch control parameters have been successfully reset to its factory calibration values and to Fast Adapt.” displays in the Rest Shift Adaptive Parameters Successful window.

NOTE: Reset Adaptive Shift Parameters does not reset the autodetect information. If required, use Reset Autodetect Information.

Reset Full/Closed Throttle Calibration (TPS only)

These functions re-establish the limits of a mechanical throttle position sensor (TPS) in the TCM calibration. These features allow the user to reset—in the calibration— the minimum (closed throttle) and maximum (full throttle) values for the mechanical TPS. This action request is only applicable to TPS and does not have any effect when the throttle information is communicated via J 1939 or by any other means different from a throttle position sensor.

To reset open throttle calibration:

1. Select the Action Request drop-down menu.

2. Select Reset Full Throttle Calibration (TPS only)—the Throttle Action window displays.

3. Fully depress the throttle.

4. Click OK—The Reset Full Throttle Calibration Successful window displays.

To reset closed throttle calibration:

1. Select the Action Request drop-down menu.

2. Select Reset Closed Throttle Calibration (TPS only)—the Throttle Action window displays.

3. Click OK—The Reset Closed Throttle Calibration Successful window displays.

Reset SEM Auto-Select

Shift Energy Management (SEM) is a special feature that allows the transmission to perform smoother shifts. Depending upon the transmission calibration conﬁguration, the service tool will (or will not) allow the user to reset SEM Auto Select. For more information on SEM/LRTP, refer to SEM/LRTP deﬁnitions in Section 13–2.

To reset the TCM to automatically select the presence of the SEM calibration information:

1. Display the Action Request menu.

2. Click the Reset SEM Autodetect menu item.

3. The message “Reset SEM Autodetect information was successful.” displays.

4. Click the OK button.

Engineering Calculations

After the user enters speciﬁc vehicle information, the Engineering Calculations function allows the service tool to calculate and display Converter Speed Ratio, Vehicle Speed, and Vehicle Acceleration in g’s. The engineering calculation values are displayed in the Diagnostic Data grid of the Data Monitor and Custom Data Monitor screens, and are a selectable data parameter for the Strip Chart. The Engineering Calculation values are lost when Allison DOC™ For PC–Service Tool is disconnected from the transmission.

Engineering Calculation values are derived from the following formulas:

NOTE: Enter Tire Revolutions in:

• Revolutions/Kilometer when using Metric units of measure

• Revolutions/Mile when using English units of measure.

• N/V = (Tire Revolutions x Axel Ratio)/60

• Converter Speed Ratio = Turbine Speed/Input Speed

• Vehicle Speed = (Output Shaft Speed)/(N/V)

• Acceleration (g’s) = Output Speed Acceleration/(N/V*Divisor).

NOTE: Output Speed Acceleration is a value obtained from the TCM and the divisor is:

• Metric Divisor = 35.28

• English Divisor =21.96

Enter the required data and press the OK button. The calculated data is added to the transmission information available for display in the Data Monitor, Custom Data Monitor, and Strip Chart windows.

Transmission Fault Lamp Test

The Transmission Fault Lamp Test tests whether or not the TCM is sending the signal (both analog and digital) to illuminate the Transmission Fault Lamp indicator on the dashboard.

To initiate a Fault Lamp test:

1. Display the Action Request menu.

2. Click on the Transmission Fault Lamp Test menu item—the Transmission Fault Lamp Test window displays.

If the lamp is illuminated and the word “ON” is displayed, the Transmission Fault Lamp is on. If the lamp is not illuminated and the word “OFF” is displayed, the Transmission Fault Lamp is off.

Change the status of the fault lamp by clicking the ON or OFF button.

Reverse Warning Lamp Test

The Reverse Warning Lamp Test tests whether or not the TCM is sending the signal to illuminate the Reverse Warning signal.

To Initiate a Reverse Warning Test:

1. Display the Action Request menu.

2. Click on the Reverse Warning Lamp Test menu item—the Reverse Warning

Test window displays.

If the lamp is illuminated and the word “ON” is displayed the Reverse Warning is activated. If the lamp is not illuminated and the word “OFF” is displayed the Reverse Warning is not activated.

Change the status of the fault lamp by clicking on the ON or OFF button.

5–11. RECORDING SNAPSHOTS

Snapshots are log ﬁles containing all transmission data recorded by Allison DOC™ For PC–Service Tool. Snapshot recording is started either by a DTC event (DTC driven), or triggered by the user (Trigger button driven). With the default settings, the tool will automatically trigger the recording of a snapshot when any DTC becomes active. Snapshot log ﬁles have the following characteristics:

• Contain all data the Allison DOC™ For PC–Service Tool requests. Regardless of the screens selected/used during the recording session, the snapshot captures all data the TCM reports to the Allison DOC™ For PC–Service Tool.

• Snapshots can be played back only with the Allison DOC™ For PC–Service Tool.

• Allison DOC™ For PC–Service Tool automatically saves the snapshot ﬁles as .ad ﬁles.

• Users can playback snapshots by double-clicking on the .ad ﬁles as long as Allison DOC™ is installed on the PC.

• Snapshot ﬁles are saved at Program Files\Allison Transmission\Allison DOC™ For PC–Service Tool\Logs.

• The length of snapshot ﬁles is limited by the amount of available RAM in the PC and the available storage space on the disk drive.

To Record an Event Driven Snapshot:

1. Select the Snapshot drop-down menu.

2. Select Record.

3. Select Recording Options—the Record Options window displays.

4. Select one of the following trigger conditions to start recording data:

• When this Trouble Code appears, remember this session. You must enter a Trouble Code or select one from the drop-down list. If the Trouble Code entered occurs, the session is recorded.

• When any Trouble Code appears, remember this session. (Default option) The session is recorded if any Trouble Code occurs.

• Remember this session. A Trigger Point gets inserted immediately after you click OK.

• Do not remember this session. Allows starting a recording session when commanded by the user (i.e. via F5-TRIGGER RECORDING).

5. Click OK.

Triggering a Snapshot Recording (and/or Setting a Bookmark)

The F5–TRIGGER RECORDING button allows you to quickly start to record a snapshot without having to specify any condition. After F5–TRIGGER

RECORDING is clicked, the Bookmark function is enabled. From this point you can bookmark a position for future reference in the TCM data recording. Bookmarks are assigned a sequential number in the order in which they were inserted into the playback ﬁle. In addition to their bookmark number, bookmarks are associated with a time relative to the length of the recording.

To Insert a Bookmark While Recording Data:

• Press the F5 keyboard key

• Click on the F5–TRIGGER RECORDING button.

NOTE: The F5–TRIGGER RECORDING button text changes to display the F5–BOOKMARK #.

NOTE: A snapshot captures data from up to thirty minutes before the trigger point until the recording session is stopped. If the trigger point is set in less than thirty minutes after the time the Allison DOC™ For PC–Service Tool was connected, the snapshot data will include data from the connection time until the recording session is stopped.

5–12. STOPPING/SAVING SNAPSHOT SESSIONS

Once started recording a snapshot, there are different ways to stop recording data, and saving it to the PC.

Saving a Recording by Selecting STOP RECORDING

1. Click the F6–Stop Recording button or press the F6 key. The Save As dialog

box appears:

2. Enter a name for the snapshot without the extension ﬁle. For example, vehicle123 (do not type vehicle123.zip, or vehicle123.ad, or any other extension ﬁle). The application will automatically assign the ﬁle extension. In this case, the .ad extension ﬁle.

3. Click SAVE.

NOTE: To save a recording in a folder other than the Logs folder, navigate to the desired folder before clicking the SAVE button.

Saving a Recording if the Ignition is Turned Off

If no data bus trafﬁc is detected for 6 seconds, Allison DOC™ For PC–Service Tool assumes the vehicle ignition has been turned off, recording is halted, and the Ignition Off window displays.

• Click NO to not save the recording.

• Click YES to save the recording—the Save As window displays.

Saving a Recording if Allison DOC™ For PC–Service Tool Gets Closed

If you close the Allison DOC™ For PC–Service Tool during a recording session the following window displays:

• Click YES to save the recording—the Save As window displays.

• Click CANCEL to not save the snapshot ﬁle.

5–13. PLAYING BACK SNAPSHOTS

Snapshot playback provides data to any of the diagnostic views. Snapshot ﬁles are played back in real-time, data being displayed as it occurred during the recording session.

To Playback a Snapshot:

1. Select the Snapshot drop-down menu.

2. Select Playback.

3. Select Open Playback File.

NOTE: If Allison DOC™ For PC–Service Tool is connected, and the user tries to playback a snapshot, the live connection is broken and the Open File window displays.

4. Navigate to the appropriate directory.

5. Select the playback ﬁle to be played.

6. Click OK—the Trouble Code window and the Playback VCR control box

display.

VCR Control box

NOTE: The VCR control box moves to the lower-right corner of the

screen when the playback ﬁle has completed loading and the VCR controls can be used.

Playback Indicators and VCR Controls are:

• Meter bar—the percentage of the playback ﬁle played.

• Total File Time—the length of the playback ﬁle in minutes and seconds.

• Current File Time—the elapsed time in minutes and seconds since the beginning of the ﬁle, based on the current location of the meter bar. Using your mouse pointer, you may click and drag the meter bar to any point within the ﬁle and play the ﬁle from that point. Other controls include:

Open ﬁle—displays the Open File window.

Rewind to beginning of ﬁle.

Play.

Stop.

Play at four times normal speed.

Loop—continuous play.

Jump to trigger—displays data starting at the trigger condition selected when

the data was recorded.

Jump to Bookmark—displays the bookmark window.

Email Playback as Attachment—displays the Compose E-mail window.

NOTE: A playback ﬁle that is not loaded can also be e-mailed. Click on the e-mail menu item in the snapshot menu.

If you have not conﬁgured your PC for sending Email, click the CONFIGURATION button—The Email Conﬁguration window displays.

Contact your E-mail Administrator for the correct values to enter for your conﬁguration.

5–14. EXPORTING PLAYBACK DATA

Data contained within a playback ﬁle can be exported in a comma-delimited format to allow for inclusion of that data into an Excel or other spreadsheet. The playback data can be incorporated into a spreadsheet on the host PC or emailed. Only the Allison 4th Generation Controls snapshots can be exported.

To Export Playback File Data:

1. Display the Snapshot menu.

2. Click on Export – the Open Playback ﬁle dialog box displays.

3. Select a playback ﬁle to export—a custom data monitor dialog box displays.

4. Select the data to be exported.

5. Click the OK button—data is exported as follows:

• The export ﬁle name is the same as the playback ﬁle.

• The export ﬁle type (extension) is .csv.

• The ﬁrst record of the ﬁle contains the names of the exported data with the units of measure (Metric or English) for each data item contained in parentheses immediately after the data item name, separated by commas.

• Subsequent records contain the timestamp followed by the current or last recorded value of the parameters chosen for export.

• If a maximum 65,530 records are exported, the export ﬁle is closed and a new export ﬁle is started with a sequential number, starting with 1, added to the ﬁle name.

NOTE: The export ﬁle (.csv) will be saved in the same directory as the snapshot ﬁle.

6.0 REPROGRAMMING TCM

6–1. REPROGRAMMING TCM

NOTE: You must have obtained and entered the proper authorization code to access this feature and reprogram the TCM/ECU.

TCM Reprogramming allows for modifying Customer Modiﬁable Constants (CMCs) and Input/Output (I/O) information. Reprogramming is deﬁned as modifying CMCs and I/Os in an existing calibration. Reﬂashing or Recalibration is deﬁned as loading a new application program (ﬁrmware) and/or calibration into a TCM. Before the Reprogramming TCM feature can be used, a password must be obtained from the tool provider (usually SPX Kent Moore) and entered into the Allison DOC™ For PC–Service Tool. For speciﬁc requirements to enable the Reprogramming section in Allison DOC™, refer to section 4-1.

Enabling/Authorizing the Reprogramming Section in Allison DOC™ For PC–Service Tool

1. Select Options from the main menu bar.

2. Select Application Conﬁguration—the Application Conﬁguration window displays.

3. Click on the Reprogramming Tab.

4. Enter the reprogramming Password.

5. Enter the Product Serial Number.

6. Click Apply—the Reprogram tab grays-out to indicate that the

Reprogramming function has been enabled or authorized.

Accessing the Reprogramming Function

1. Select Reprogram from the main menu bar.

NOTE:

• You must be connected to a transmission in order to display the Reprogramming screen. If you are playing back snapshots or using a DEMO ﬁle, the reprogramming menu is disabled.

• If you are connected to a transmission and the Reprogramming menu option is disabled (grayed-out), it means that you have not enabled or authorized this section in the tool. Refer to section 4-1 for more information on how to enable this section in the tool.

a. If the TCM/ECU password was changed from its defaulted values (i.e.

eight zeros “00000000” or “Allison_”) the TCM/ECU Password dialog box displays.

b. Enter the TCM password

c. Click the OK button—

2. The Reprogram TCM window displays.

The Reprogram TCM window is divided in different sections:

• Input/Output Information—displays modiﬁable I/O information

• Customer Modiﬁable Constants—displays modiﬁable CMCs

• Active Package—displays current I/O active package

• Password—displays current TCM/ECU password

Reprogram TCM—command button used to reprogram the TCM after all the modiﬁcations are entered are:

• Close—command button used to close the Reprogram TCM window.

• Print—command button used to print a report that contains current

Calibration, I/O, and CMC information.

• Save—saves current conﬁguration. This includes current I/O, CMC, Active

Package and TCM Password selection. Enter a unique name for the saved conﬁguration. This function is particularly useful when reprogramming multiple vehicles with the exact same calibration.

• Select One—allows the user to select a previously saved conﬁguration from

the drop-down menu.

• Delete—deletes a conﬁguration selected from the Select One drop-down

menu.

• Load—loads a conﬁguration from the Select One drop-down menu.

Reprogramming Input/Output Conﬁguration

Allison 4th Generation Controls allows disabling or enabling wires independently of their assigned functions.

Wire/Databus—displays the wire number assigned to a speciﬁc function. Possible values are:

Wire #—a 3-digit number describing the TCM wire #.

Databus—the function is available on the databus.

State—indicates if a wire is enabled or disabled in the calibration. State is user

modiﬁable.

Name—describes the I/O function name.

State—indicates if a function is enabled or disabled in the calibration. State is user

modiﬁable.

To Reprogram Wire Status and Function Status:

1. Check (enable) or uncheck (disable) the State checkbox for the Wire # and/or Function as needed.

NOTE:

• If the user disables a wire that is assigned to an enabled function, the function will only remain enabled if its signal can be received via communication link. Otherwise, both the wire and function will be disabled.

• If the user disables a function, the calibration will cease using that function regardless of the signals (wire or Databus) being received for that particular function.

Reprogramming Customer Modiﬁable Constants

CMCs are ordered in groups. Each group contains the calibration constants that can be modiﬁed. Please refer to CMC deﬁnitions (Section 13–1) for more information on each CMC.

CMC information includes:

• Customer Modiﬁable Constants—a description of the CMC.

• Value—the current assigned value of the CMC. The CMC value can be modiﬁed.

NOTE: Each CMC has a maximum and a minimum limit to which the value can be changed. This range is displayed in a tool tip. In order to see that range, place the cursor (do not click) on the Value to modify.

To reprogram CMC values:

1. Click the value to be changed.

2. Enter or select a new value as necessary.

Reprogramming Package Assignments

Each calibration group contains several I/O packages. The current Active Package number is displayed near the center of the Reprogramming window. Available alternate package numbers are displayed immediately below the current package.

To reprogram the Current Vocation Package number:

1. Click on the pull-down menu.

2. Select the new I/O package.

Reprogramming TCM Password

Each TCM has a password that is defaulted to eight zeros “00000000” or “Allison_”, depending on the TCM software. If the user changes the TCM password, the TCM will require the user to enter that new password next time the reprogramming section is invoked.

To reprogram the TCM Password:

• Enter 8 numeric characters in the Password input box.

Initiating TCM Reprogramming

TCM reprogramming can be initiated after all applicable entries (I/Os, CMCs, etc.) are made in the TCM Reprogramming window.

To initiate TCM Reprogramming:

1. Click the Reprogram TCM button.

2. A warning window displays

3. If you want to continue, click YES.

4. The tool starts reprogramming the wires. A red status bar is displayed at the bottom of the TCM Reprogramming window.

5. A window is displayed indicating the wires were successfully reprogrammed.

6. Click OK.

7. The tool continues the process of reprogramming the CMCs. A red status bar is displayed at the bottom of the TCM Reprogramming window.

NOTE: If the service tool receives an error message from the TCM (for example a CMC value is out-of-range), a window (describing the problem) will be displayed, and the service tool re-displays the reprogramming screen.

8. A window displays indicating the CMCs were successfully reprogrammed.

9. Click OK.

Reprogramming Status for WTEC II, WTEC III, and CEC2

During the reprogramming function, a status line displays at the bottom of the reprogramming window.

NOTE: The reprogramming of WTEC II, WTEC III, and CEC2 might take several minutes. Please be patient and make sure ignition and power is always provided during this process.

The following status messages are displayed for a WTEC II ECU:

• Calculating calibration length and starting address.

• Entering programming mode.

• Reading calibration data.

• Writing CMCs.

• Calculating calibration checksums.

• Writing calibration checksums.

• Exiting programming mode.

• Reinitializing ECU.

The following status messages are displayed for a WTEC III or CEC2 ECU:

• Calculating calibration length.

• Entering programming mode.

• Reading calibration data.

• Saving old calibration data.

• Calculating CMC checksum.

• Erasing calibration data.

• Writing calibration data.

• Exiting programming mode.

• Sending re-initialize auto-detect action request.

7.0 REPORTS

The Allison DOC™ For PC–Service Tool Report function allows you to generate TCM/Transmission information reports. There are two types of reports: The Diagnostic Reports and the TRANSHEALTH™ Reports. The Diagnostic Reports data can come from saved Diagnostic Reports, snapshots, or from a real-time connection. Conversely, the TRANSHEALTH™ Report data comes from saved TRANSHEALTH™ Reports or from real-time connections. The following table lists the report sections available for the various transmission control systems.

1000 and 2000 Product

Families Controls Reports

Allison 4th Generation

Controls Reports

Auto Detect Information —

Shift Inhibits Shift Inhibits

I/O Wires and Functions I/O Wires

Customer Modiﬁable Constants

Diagnostic Data Diagnostic Data

Failure Records CMC Information (includes

Adapt Shifts DTC Information

DTC Information Failure Records

DTC Test DTC Test

Adaptive Information Adaptive Shifts

Shift Solenoids —

— TRANSHEALTH™ Report

(Pre-Allison 4

Generation Controls)

—

SEM)

WTEC II/III and CEC2

Controls Reports

Auto Detect Information

Shift Inhibits

I/O Wires

—

Diagnostic Data

CMC Information

DTC Information

—

TRANSHEALTH™ Report (excluding CEC2)

7–1. DIAGNOSTIC REPORTS

The Diagnostic Reports contain the transmission information displayed in Allison DOC™ For PC–Service Tool. The user can select the data to save or print in these reports.

Saving Diagnostic Reports

1. Connect the service tool to a transmission control module or playback a

snapshot.

2. Select Diagnostic Reports from the Reports menu. The Report Sections

window displays.

3. Type a Customer Name and any relevant comments you might want to add as

references.

4. Select any or all of the available Report Sections to save.

5. Click the SAVE button—the Report Name Dialog Box displays.

6. Type a unique name for the report.

7. Click the OK button—the report is saved under the name typed in the Report

Name dialog box.

NOTE: Reports are saved at C:\Program Files\Allison Transmission\Allison DOC™ For PC–Service Tool \Reports.

You do not have to exit the Report Sections window to display a report on the screen.

Displaying Saved Diagnostic Reports

1. Connect the service tool to a transmission control module or playback a

snapshot.

2. Select Diagnostic Reports from the Reports menu. The Report Sections window displays.

3. 3. Select a report from the drop-down list of Saved Reports.

4. 4. Click the LOAD button—the selected report displays in WordPad® or Notepad®.

Diagnostic Report Examples

The reports may be printed or saved as a text ﬁle. Saved reports can be displayed on the screen. All reports are formatted with calibration information at the

beginning of the report.

The following is an example of a screen-displayed Autodetect Information report.

7–2. TRANSHEALTH™ REPORT

TRANSHEALTH™ is a special feature that describes the transmission condition at the time of service. Please refer to the Allison Transmission Extranet for Service Policy Letter #21 and SIL 1-TR-06 information associated with this feature.

The TRANSHEALTH™ feature is available for the following control systems only:

• WTEC II

• WTEC III

• 1000/2000 Product Families (Pre-Allison 4

The TRANSHEALTH™ feature contains two functions depending on the users Reprogramming capabilities:

• TRANSHEALTH™ Monitor—available for all users; allows users to determine if the current condition of the transmission is OK (green), Not OK (Red), or simply undetermined (Gray).

• TRANSHEALTH™ Report—available for users who have Reprogramming enabled in their tools; allows users to obtain the same information provided by the TRANSHEALTH™ Monitor, but in a more detailed manner (i.e. clutch by clutch condition, as opposed to a general/over-all condition). It also allows users to add service performed, service recommendations/comments, and local promotions information to TRANSHEALTH™ reports they can save, print or load from the tool.

Generation Controls)

NOTE: A saved TRANSHEALTH™ Report cannot be loaded while the service tool is connected to a transmission control system, or while playing back a snapshot.

Accessing the TRANSHEALTH™ Feature

1. Select the TRANSHEALTH™ Report option from the Reports drop-down

menu, or click the F2-TRANSHEALTH™ button, or press the F2 key.

2. If the user does not have the Reprogramming section enabled, the TRANSHEALTH™ Monitor is initiated and the following window is displayed:

3. Answer all questions (required) displayed in the Service Checklist, and click OK. The TRANSHEALTH™ Monitor is displayed with the current transmission condition

4. If the user has Reprogramming enabled, the tool prompts the user to select

the TRANSHEALTH™ Monitor or TRANSHEALTH™ Report.

5. Select TRANSHEALTH™ Reports. The following window appears, and the TRANSHEALTH™ General tab is displayed.

NOTE: The ﬁrst time this feature is accessed, your will have to type in most of the information displayed in the General tab. This initial information is saved for subsequent uses of this feature. The tool automatically populates the Date and Tool S/N.

6. Select the Vehicle/Transmission tab.

7. Enter vehicle and transmission speciﬁc information. The tool will read and auto-populate some of the required information.

8. Select the Service tab.

9. Click the checkboxes (required) to answer the service questions. Enter

(optional) any service performed, service recommendations/comments, and local promotions information.

10. Click the Preview tab to display the TRANSHEALTH™ report.

TRANSHEALTH™ Report Screen Buttons

• Load—loads and displays a saved reports.

• Delete—deletes a displayed report from the save listing.

• Save—saves a new report.

• Print—prints a displayed report.

• Close—exits the TRANSHEALTH™ feature, DOES NOT save a displayed report.

Loading Saved TRANSHEALTH™ Reports

To load a saved report, Allison DOC™ For PC–Service Tool must not be connected to a transmission or playing back a snapshot. This feature is only available for users with Reprogramming enabled.

1. Select the TRANSHEALTH™ Report option from the Reports drop-down

menu or click the F2-TRANSHEALTH™ button, or press the F2 key. The TRANSHEALTH™ dialog box is displayed

2. Select the saved TRANSHEALTH™ report from the Select One drop-down menu.

3. Click on the Load button.

4. The saved TRANSHEALTH™ report is displayed.

Saving TRANSHEALTH™ Reports

To save a TRANSHEALTH™ Report:

1. Load the saved report to the TRANSHEALTH™ Report screen.

2. Click the Save button—the application automatically assigns the ﬁlename as

TransHealth_[timestamp]_[S/N]. dat, where [S/N] is the ECU/TCM serial number, and [timestamp] is the current time, in YYYYMMDD_hhmmss format. The ﬁlename can be changed. The application saves the report to [installation directory]\Reports\TransHealth\[ﬁlename].

3. When a report is saved, the application automatically creates a Summary

Report. The Summary Report is saved in the following directory [installation directory]\Reports\TransHealth\Summary Report.csv.

The Summary report contains all the data from saved TRANSHEALTH™ reports and can be opened with a spreadsheet application such a Microsoft Excel®. When a TRANSHEALTH™ report is saved, the application appends an entry (a row) to the spreadsheet. The data in each row of the spreadsheet is formatted as follows:

Timestamp, File Name, TCM/ECU Serial Number, C1, C2, C3, C4, C5, and C6. The timestamp is in the “YYYY/MM/DD hh:mm:ss” format. Colors are one of the following strings, as appropriate: “Red”, “Green”, “Gray”, or “Not Displayed”.

Printing TRANSHEALTH™ Reports

To print a TRANSHEALTH™ saved report:

1. Load the saved report to the TRANSHEALTH™ Report screen.

2. Click the Print button—the report is sent to the system printer.

To print a TRANSHEALTH™ new report: Click the Print button—the report is sent to the system printer.

Closing the TRANSHEALTH™ Feature

Click the Close button—clicking the Close button exits the TRANSHEALTH™ Report feature. Closing TRANSHEALTH™ with a report displayed DOES NOT save the report.

7–3. PRINTING SCREENS

The Print Screen function of Allison DOC™ For PC–Service Tool allows you to print the screen being displayed.

To print a screen:

1. Select Print Screen from the Main Menu. The Allison DOC™ For PC–

Service Tool screen being displayed prints at the default printer.

7–4. EXITING ALLISON DOC™ FOR PC–SERVICE TOOL

There are two ways to exit Allison DOC™ For PC–Service Tool:

• Click the EXIT button in the top right corner of the Allison DOC™ For PC– Service Tool window.

• Select the File drop-down menu and select Exit—the Allison DOC™ For PC–Service Tool program closes.

8.0 WTEC II/III, CEC2,

AND CEC1 CONTROL SYSTEMS

The WTEC II/III, CEC2, and CEC1 Control Systems section describes Allison DOC™ For PC–Service Tool features and functions that apply to only the WTEC II/III, CEC2, and CEC1 Control System previous to Allison 4th Generation Controls.

WTEC II/III and CEC2 Diagnostic Trouble Codes

A Trouble Code is a pair of two-digit codes, primary and secondary, that indicates a problem in the transmission. The primary code indicates the type of problem and the secondary code more closely deﬁnes the fault. A Diagnostic Trouble code is often referred to as a “Trouble Code”, “a DTC”, or “a Code”.

WTEC II/III and CEC2 DTC and General Info View

Trouble Code

The DTC related to the information being displayed, “Please call 1-800-252-5283 for assistance.” is displayed in the Description ﬁeld for any code that is unknown to the controller.

Active

Yes or No indicates if the Trouble Code is active or not. When a code is logged by the ECU and the condition causing the code still exists, that code is said to be active; otherwise the trouble code is inactive.

Ignition Cycles

The number of times the engine ignition has been turned on since the problem ﬁrst occurred.

Events

The number of times the transmission experienced the same problem indicated by the Trouble Code since the last time codes were cleared from the ECU.

Description

Describes the Diagnostic Trouble Code and Fault Code.

Clearing Active Codes

1. In the Trouble Code window, click the CLEAR ACTIVE CODES button—a

window appears displaying the message “Clear Active Codes Request Completed Successfully”.

2. Click the OK button.

Clearing Inactive Codes

1. In the of Allison DOC™ For PC–Service Tool Trouble Code window, click the button.

2. A window appears displaying the message, “Clear Inactive Codes Request Completed Successfully!”

3. Click the OK button.

Most inactive Trouble Codes and associated information are cleared from the Allison DOC™ For PC–Service Tool window, leaving only active Trouble Codes.

WTEC II/III and CEC2 Diagnostic Data Monitor

The WTEC II/III and CEC2 Data Monitor display data in three sections:

• Diagnostic Data

• Input and Output Wires/Functions

• Shift Inhibits.

Diagnostic Data

• Diagnostic Data—A brief description of the diagnostic data being measured.

• Value—The value of the associated diagnostic data.

Input and Output Wires/Functions

• Wire #—The wire circuit number of the programmed function.

• Inverted—Yes/No.

• Enabled—Yes/No.

• State—On/Off.

NOTE: Double click in the wire data area to display the Input/Output Functions section of the appropriate Troubleshooting Manual.

Shift Inhibits

• Shift Inhibit Factor—A brief description of the Shift Inhibit Factor being measured.

• Value—The value of the associated Shift Inhibit Factor.

CEC1 Diagnostic Data Monitor

For CEC1, the Diagnostic Data Monitor and the Graphic Data Monitor are combined.

WTEC II/III and CEC2 Custom Data Monitor

You may select the information to be displayed in the Custom Data Monitor window by adding or removing data types to the display.

Data types are added or removed in the Custom Data Monitor data selection window. The Custom Data Monitor window is the same as the Data Monitor window, except that only the selected data is displayed.

WTEC II/III and CEC2 Graphics Monitor

The Graphics Monitor displays diagnostic data using gauges, thermometers, indicator lights, text boxes, and a scrollable I/O Wire/Function data display.

Displaying the Graphics Monitor

To display the Graphics Monitor, Click the Graphics Monitor button.

WTEC II/III Graphics Monitor

NOTE: A gauge or thermometer can be expanded to a full-screen

display by double-clicking on the gauge or thermometer. Return the display to normal by pressing the ESC key.

ECU Calibration Information

To display current ECU and Calibration information, select the Calibration Information button.

WTEC II/III and CEC2 ECU Calibration Information

WTEC II/III and CEC2 Clutch Test

Enabling Clutch Tests allows clutch pressure testing, stall testing, and other diagnostic procedures. With Clutch Test enabled, you can use the shift selector to command reverse, neutral, and any available forward range. Once a range is commanded, the transmission can be operated in that range, but no shifts will be commanded unless output speed is less than about 57 rpm. Automatic shifts into and out of lockup are commanded according to normal calibration parameters.

To enable or disable Clutch Tests:

1. Select the Action Request drop-down menu.

2. Select Clutch Test Enabled—the Request Completed window displays.

3. Click OK.

4. Select the desired range with the shift selector.

When enabled, a check mark appears next to this item in the Action Request menu.

WTEC II/III Reset Fast Adaptive

The Fast Adaptive Mode allows quicker convergence to a smooth shift condition. WTEC Adaptive Controls look at current shifts, compares them to a model, and then adjusts accordingly to reach the model’s optimum shift characteristics. Fast Adaptive forces the ECU to adjust more quickly than the slow, gradual adjustment procedures that makes minor changes after a shift has converged.

To reset Fast Adaptive:

1. Select the Action Request drop-down menu.

2. Click the Reset Fast Adaptive menu item—the Reset Fast Adaptive

Successful window displays.

3. Click OK.

WTEC II/III Reset Unadapted Shifts

This action request commands the ECU to replace all adaptive clutch control parameters in memory with the factory calibration values. At the same time, the command of this function causes the ECU to:

• Use fast adaptive algorithms to adapt clutch control parameters.

• Reset all Autodetect parameters

To reset Unadapted Shifts:

1. Select the Action Request drop-down menu.

2. Select Reset Unadapted Shifts—the Caution window displays.

3. Click YES, disconnect Allison DOC™ For PC–Service Tool and recycle

ignition power.

WTEC II/III and CEC2 Reset Throttle Calibration

Resetting throttle calibration commands the ECU to reset the throttle position sensor calibration. Reset throttle calibration if the throttle sensor experienced over-travel or under-travel outside of normal operational limits and within failure limits. This action request has no effect on the throttle position sensor, if the ECU receives throttle information over the J1939 or J1708/J1587 communication link.

To reset Throttle Calibration for WTEC II/III:

1. Select the Action Request drop-down menu.

2. Select Reset Throttle Calibration—the Reset Throttle Calibration Successful window displays.

3. Click OK.

WTEC II/III TAC Data Collection

TAC Data collection creates a ﬁle with TCM/Transmission information for the Service Engineering group to interpret. Do not to enable or activate TAC Data Collection unless requested by an Allison Transmission representative. When enabled, this function can be used for a limited number of times.

NOTE: SPX Kent-Moore does not have the capability to enable this the TAC Data Collection function in the Allison DOC™ For PC–Service Tool. This feature can only be enabled/authorized by the person/party asking the technician to use this function.

To initiate TAC Data collection:

1. Display the Action Request menu.

2. Click the TAC Data Collection menu item—the TAC Data Collection dialog box displays.

NOTE: The VIN will display if the VIN has been received from the database. A message displays if an invalid data format is entered.

3. Click the OK button. The message “TAC data successfully collected.” displays when TAC data is collected.

TAC Data File Use

TAC data is extracted in a comma-delineated format into the C:\Program Files\Allison Transmission\Allison DOC For PC - Service Tool\TAC Data Logs folder. The extracted data ﬁlename is named as transmission serial number_mmddyyyy_hhmmss.vr, where mmddyyyy corresponds to the current month, day, year and hhmmss corresponds to the current hour, minutes, and seconds. This ﬁle can be attached to an e-mail to Allison Transmission representatives for their review.

Valid Data Field Formats

• Vehicle Number—17 alphanumeric characters

• Transmission Serial Number—10 digits [0 to 9]

• Fleet Number—one to 55 printable characters

• Distributor / Dealer—one to 55 printable characters

• Location—one to 55 printable characters

• Customer Name—one to 55 printable characters

• Miles—one to six digits

• Transmission Model—one to 55 printable characters

Allison Transmission DOC 7.0 PC Tools User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual