Alcatel 1S 2020, 5028A User Manual

0 (0)

For more information on how to use the phone, please go to www.alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.

Note:

This is a user manual for Alcatel 1S 5028A.

Help

The following resources will provide you with answers to more FAQs along with additional software, and service information.

Consulting FAQ

Go to https://www.alcatelmobile.com/support/

Updating your phone’s software

Update through the System Update menu on your device. To download the software update tool onto your PC, go to https://www.alcatelmobile.com/support/software-drivers/

Finding your serial number or IMEI

You can find your serial number or International Mobile Equipment Identity (IMEI) on the packaging materials. Alternatively, go to Settings > System > About phone > Status on your phone.

Obtaining warranty service

First follow the advice in this guide. Then check hotlines and repair center information through

https://www.alcatelmobile.com/contact-us/

Viewing legal information

On the phone, go to Settings > System > About phone > Legal information.

Using other alcatel apps

Go to https://www.alcatelmobile.com/support/app-services/

Table of Contents

Safety and use......................................................................			6
Radio waves........................................................................			13
Licenses		...............................................................................	20
General information.........................................................			24
1	Your mobile................................................................		26
	1.1	Keys and connectors ......................................	26
	1.2 .................................................	Getting started	30
	1.3 ....................................................	Home screen	32
2	Text ....................................................................input		42
	2.1 .......................	Using the onscreen keyboard	42
	2.2 .......................................................	Text editing	44
3	Phone, ...............................Call logs and Contacts		45
	3.1 .................................................................	Phone	45
	3.2 .............................................................	Call logs	50
	3.3 ............................................................	Contacts	51
4	Messages....................................................................		58
	4.1 .....................................	Write a new message	58
	4.2 ...........................................	Manage messages	60
5	Multimedia ..........................................applications		61
	5.1 ...............................................................	Camera	61
	5.2 ................................................................	Gallery	69
		2

	5.3	Music..................................................................	77
6 Calendar, Clock, and Calculator.............................			78
	6.1	Calendar............................................................	78
	6.2	Clock..................................................................	80
	6.3	Calculator..........................................................	83
7	Others..........................................................................		84
	7.1	Kids Mode.........................................................	84
	7.2	Support Center................................................	85
	7.3	Other applications...........................................	86
8	Google applications..................................................		87
	8.1	Google................................................................	87
	8.2	Gmail..................................................................	87
	8.3	Maps...................................................................	88
	8.4	YouTube.............................................................	88
	8.5	Drive...................................................................	88
	8.6	Play Movies & TV............................................	89
	8.7	Play Store..........................................................	89
	8.8	Duo.....................................................................	89
	8.9	Photos................................................................	89
	8.10	Keep notes........................................................	90
	8.11	Google Assistant..............................................	90
	8.12	Files....................................................................	91
9	Settings........................................................................		92
	9.1	Network & internet........................................	92
		3

	9.2	Bluetooth & device connection...................	97
	9.3	Display............................................................	100
	9.4	Home screen & wallpapers........................	101
	9.5	Sound..............................................................	102
	9.6	Advanced features.......................................	103
	9.7	Smart Manager.............................................	104
	9.8	Security...........................................................	105
	9.9	Location..........................................................	106
	9.10	Privacy............................................................	106
	9.11	Apps................................................................	107
	9.12	Storage............................................................	107
	9.13	Accounts.........................................................	107
	9.14	Digital Wellbeing & parental controls.....	108
	9.15	Google.............................................................	108
	9.16	Accessibility...................................................	108
	9.17	System.............................................................	108
10	Making the most of your phone.........................		111
	10.1	FOTA Upgrade..............................................	111
11	Accessories..............................................................		112
12	Warranty..................................................................		113
13	Troubleshooting.....................................................		116
14	Specifications..........................................................		125
		4

This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves section.

www.sar-tick.com When carrying the product or using it while worn on your body, either use an

approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your phone near your ear while the loudspeaker is in use.

Safety and use................................

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset, etc.), drivers are requested to refrain from using their phone when the vehicle is not parked. Check the laws and regulations on the use of wireless phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.

•CONDITIONS OF USE:

•You are advised to switch off the phone from time to time to optimize its performance.

•Remember to abide by local authority rules of mobile phone use on aircrafts.

•If your phone is a unibody device, where the back cover and battery are not removable, disassembling the phone will void your warranty. Disassembling the phone can cause bodily injury if the battery is punctured.

•Always handle your phone with care and keep it in a clean and dust-free place.

•Do not allow your phone to be exposed to adverse weather or environmental conditions, such as moisture, humidity, rain, infiltration of liquids, dust, sea air, etc. The manufacturer’s recommended operating temperature range is -10°C (14°F) to +45°C (113°F). At over 45°C (113°F), the legibility of the phone’s display may be temporarily impaired.

•Do not open, dismantle, or attempt to repair your phone yourself.

•Do not drop, throw, or bend your phone.

•Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and which are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

•Your phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.

•Remember to make backup copies or keep a written record of all important information stored on your phone.

•Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person has never experienced them before. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.

•Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, orientation, or movements.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorization has been obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your phone (including the carrier) disclaim any liability which may result from improper use of the phone.

• BATTERY:

For a non-unibody device:

Observe the following precautions:

•Do not attempt to open the battery (due to the risk of toxic fumes and burns).

•Do not puncture, disassemble, or cause a short circuit in the battery.

•Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60°C (140°F).

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd. and/or its affiliates.

For a non-unibody device with a non-removable battery:

Observe the following precautions:

•Do not attempt to eject, replace, or open the battery.

•Do not puncture, disassemble, or cause a short circuit in the battery.

•Do not burn or dispose of your phone in household garbage or store it at temperature above 60°C (140°F).

Phone and battery must be disposed of in accordance with locally applicable environmental regulations.

For a unibody device:

Observe the following precautions:

•Do not attempt to open the back cover.

•Do not attempt to eject, replace, or open the battery.

•Do not puncture the back cover of your phone.

•Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F).

Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations.

This symbol on your phone, the battery, and the

accessories means that these products must be taken to collection points at the end of their life:

•Municipal waste disposal centers with specific bins for these types of equipment.

•Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non-European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

In the United States you may learn more about CTIA’s Recycling Program at http://www.gowirelessgogreen. org/

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

• CHARGERS:

Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F).

The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for the purpose of charging only.

Characteristics of power supply (depending on the country):

Travel charger: Input: 100-240V,50/60Hz, 350/500mA Output: 5V,2000mA

Battery: Lithium 4000mAh

Radio waves....................................

THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.

The exposure standard for phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Innovation, Science and Economic Development Canada (ISEDC), is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands.

This device is complied with SAR for general population/ uncontrolled exposure limits in ANSI/IEEE C95.1- 1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID : 2ACCJH113

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the phone. Before a phone model is available for sale to the public, compliance with national regulations and standards must be shown.

The highest SAR value for this model phone when tested is 1.20 W/Kg for use at the ear and 1.13 W/Kg for use close to the body.

While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for RF exposure.

For body-worn operation, the phone meets FCC RF exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 15 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.ctia.org/

The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of phones. If individuals are concerned, they may choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep phones away from the head and body. Additional WHO information about electromagnetic fields and public health is available on the following website: http:// www.who.int/peh-emf.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/ TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:

This phone complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

•This device may not cause harmful interference.

•This device must accept any interference received, including interference that may cause undesired operation.

Your phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with a headset or usb data cable.

If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 15 mm away from the body.

Please note that when using an accessory some of your personal data may be shared with the main device. It is your own responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For products with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device.Your product can store personal information in various locations including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your product. Choose your apps and updates carefully, and only install them from trusted locations. Some apps can impact your product’s performance and/ or have access to private information including account details, call data, location details and network resources.

Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for example against unauthorized or unlawful processing and accidental loss, destruction or damage, whereby the measures shall provide a level of security that is appropriate with regard to:

• the technical possibilities available; 18

•the costs for implementing the measures;

•the risks involved with the processing of the personal data; and

•the sensitivity of the personal data processed.

You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.

Licenses...........................................

microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners.

Alcatel 5028A Bluetooth Declaration ID D048576

The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.

Google, the Google logo, Android, the Android logo, Google SearchTM, Google MapsTM, GmailTM, YouTube, Google Play Store, Google LatitudeTM, and HangoutsTM are trademarks of Google Inc.

The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will appear when you touch

Google legal in Settings > System > About phone > Legal information) (1).

You have purchased a product which uses the open source (http://opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public Licence and Apache Licence.

We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Ltd.

You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from the internet.

(1) May not be available in all countries.

USInformationConcerningtheFederalCommunications Commission (“FCC”) Requirements for Hearing Aid Compatibility with Wireless Devices

When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate.

The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings.

The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs.

This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies, and for information about hearing aid compatibility.

Hearing aid compatibility rating for this smartphone: M3 Only.

How the ratings work

M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings.

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.

For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/ cgb/dro.

FCC ID: 2ACCJH113.

General information.....................

•Internet address: www.alcatelmobile.com

•Hotline: See the "SERVICES" leaflet that came with your phone or go to our website.

•Manufacturer: TCL Communication Ltd.

•Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

•Electronic labeling path: Touch Settings > System > Regulatory & safety or press *#07# to find more information about labeling (1), such as FCC ID.

On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by email to ask any questions you may have.

(1) This may vary depending on country.

YourphoneisatransceiverthatoperatesonGSMinquadband (850/900/1800/1900 MHz), UMTS in penta-band (B1/2/4/5/8) or LTE (B2/3/4/5/7/8/13/17/28/66).

Protection against theft (1)

Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your phone by entering *#06# and keep it in a safe place. It may be requested by the police or your carrier if your phone is stolen. This number allows your phone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific carrier services.

TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.

(1) Contact your service provider to check service availability.

1 Your mobile..............................

1.1	Keys and connectors
	Headset	Front camera
		P sensor
connector

		Volume
		up/down
	The Google	Power key
	Assistant	Power key
	Assistant
	Button

Back	Recent
Back	button
button	Home
	Home
	button
	Micro -USB
	connector

Back camera

Back flash

Fingerprint sensor

Back button

•Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc.

Home button

•From any application or screen, touch to return to the Home screen.

•Long press to turn on Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.

Recent Apps button

•Touch to view applications you’ve recently accessed.

Power key

•Press: Lock the screen/Light up the screen.

•Press and hold: Show the popup menu to select from Restart/Power off/Airplane mode.

•Press and hold the Power key and Volume down key to take a screenshot.

•Press and hold the Power key for at least 10 seconds to force reboot.

Volume keys

•Adjust the call volume during a phone call.

•Adjust the media volume while listening to music or a video, or streaming content.

•Adjust the ringtone volume.

•Mute the ringtone of an incoming call.

•While using the Camera app, press the Volume up or down key to take a photo or touch and hold to take several photos.

•Double-press the Power key to open the camera.

•Convenient operations

Touch to switch between Sound, vibrate and Mute

Touch to adjust the volume of media, calls, ringtones, alarms or notifications

1.2 Getting started

1.2.1 Setting up

1Insert the pin into the hole and pull out the tray.

2Insert or remove your SIM card or microSD card.

Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types like mini and micro cards as these may cause damage to your phone.

Charging the battery

You are advised to fully charge the battery (). Charging status is indicated by a percentage displayed on screen. The percentage increases as the phone is charged.

To reduce power consumption and energy waste

when the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.

1.2.2 Powering on your phone

Hold down the Power key until the phone powers on, unlock your phone (Swipe, Pattern, PIN, Password, Fingerprint or Face) if necessary and confirm. The Home screen is displayed.

1.2.3 Powering off your phone

Press and hold the Power key until options appear, then select Power off.

1.3 Home screen

You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen.

2 3

1Status bar

•Status/Notification indicators

•Swipe down to open the Notification panel

4Google Search bar

•Touch 2 to enter text search screen

• Touch 3 to enter voice search screen

5Favorites tray applications

•Enter the application

•Long press to move or remove applications

Auto-rotate screen

From the app list, touch Settings > Display > Autorotate screen to enable the function.

1.3.1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Long press

To enter the available options for an item, long press the item. For example, select a contact in Contacts, long press this contact, an option list will appear.

Drag

Long press an item and drag it to another location.

Slide/Swipe

Slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too.

Flick

Similar to swiping, flicking is a lighter and quicker stroke.

Pinch/Spread

Place two fingers on the screen surface and draw them apart or together to scale an element on the screen.

Rotate

Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view.

1.3.2 Status bar

From the Status bar, you can view both phone status (on the right side) and notification information (on the left side).

Swipe down the status bar to view notifications and swipe down again to enter the Quick settings panel. Swipe up to close it.

Notification panel

Swipe down the Status bar to open the Notification panel to read detailed information.

Clear all notifications (ongoing notifications will remain)

Quick Settings panel

Swipe down the Status bar twice to access the Quick Settings panel where you can enable or disable functions or change modes by tapping the icons.

Open Settings, to view the full list of settings

1.3.3 Lock and unlock your screen

To protect your phone and privacy, you can lock the screen with a pattern, PIN, password fingerprint or face, etc.

To create a screen unlock pattern, touch Settings > Security > Screen lock, refer to "9.8 Security" for more details.

To lock phone screen

If your phone remains inactive for a period of time, it will automatically lock the screen and enter sleep mode to save power. Go to Settings > Display > Sleep and select a screen timeout period.

You can also manually lock the screen by pressing the Power key once.

To unlock the phone screen

Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set.

Enter a Password to Unlock the Screen

Once the screen is turned on, swipe up from any position on the screen to display the password input panel. Then enter your lock screen password.

Use Pattern Unlock

Draw the same pattern you have set to unlock the screen.

+ 45 hidden pages

Alcatel 1S 2020, 5028A User Manual

Keys and connectors

1.2 Getting started

1.3 Home screen