3M C1060 User Manual

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3M C1060 User Manual

Headset Intercom System

Model C1060

Operating Instructions

Model C1060

Table of Contents

Intended Use ....................................................................................................................................

iii

FCC Information.............................................................................................................................

iii

System Description..........................................................................................................................

1

Introduction ..............................................................................................................................................

1

System Configurations .............................................................................................................................

1

Single–Lane Standard Communication System.................................................................................

1

Single–Lane Duplex Communication System ...................................................................................

1

Dual–Lane Standard Communication System ...................................................................................

1

Dual–Lane Duplex Communication System......................................................................................

1

Cross–Lane Communication System.................................................................................................

1

System Components .................................................................................................................................

2

Base Station .......................................................................................................................................

2

Headset...............................................................................................................................................

2

Programming Station .........................................................................................................................

3

Battery Charger..................................................................................................................................

3

Controls and Indicator....................................................................................................................

4

Base Station..............................................................................................................................................

4

Headset .....................................................................................................................................................

5

Battery Chargers.......................................................................................................................................

7

Headset Preparation........................................................................................................................

8

Adjusting Headband Size...................................................................................................................

8

Positioning the Ear Pad and Microphone...........................................................................................

8

Operation .........................................................................................................................................

9

System Startup..........................................................................................................................................

9

Turning On the Base Station..............................................................................................................

9

Turning On the Headset .....................................................................................................................

9

Operating Modes ......................................................................................................................................

9

Standby Mode ....................................................................................................................................

9

Talk/Listen Mode...............................................................................................................................

9

Single–Lane Standard or Duplex Communication Systems........................................................

9

Dual–Lane Standard or Duplex Communication Systems ..........................................................

9

Cross–Lane Communication Systems.........................................................................................

9

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Table of Contents

Model C1060

Talk Lock Mode (“ Hands Free” )......................................................................................................

10

Page Mode .........................................................................................................................................

11

Page Monitor Mode...........................................................................................................................

11

Special Considerations.............................................................................................................................

12

Maintenance.....................................................................................................................................

13

Headset.....................................................................................................................................................

13

Replacing the Battery ........................................................................................................................

13

Replacing the Ear and Headband Pads ..............................................................................................

14

Battery Charger ........................................................................................................................................

15

Location.............................................................................................................................................

15

Cleaning the Contacts........................................................................................................................

15

Batteries ...................................................................................................................................................

15

Care, Handling, and Storage..............................................................................................................

15

Low Battery Tone..............................................................................................................................

15

Charging Batteries .............................................................................................................................

15

Disposing of Batteries .......................................................................................................................

16

Making Sure Batteries are Ready for Use .........................................................................................

16

Important Information about C1060 Rechargeable Batteries............................................................

16

Special Instructions for System Manager .....................................................................................

17

Programming the Headset for Cross–Lane Operation ............................................................................

17

Reprogramming.................................................................................................................................

17

Enabling/Disabling the Talk Lock Feature ..............................................................................................

18

Changing Channels if Interference is Encountered..................................................................................

18

Changing the Day/Night Switch Setting ..................................................................................................

21

Adjusting the Monitor Speaker Volume ..................................................................................................

22

Troubleshooting...............................................................................................................................

23

Introduction..............................................................................................................................................

23

System Troubleshooting ..........................................................................................................................

23

Battery and Battery Charger Troubleshooting .........................................................................................

26

Service......................................................................................................................................................

27

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Model C1060

Important Information

Intended Use

The 3M Headset Intercom System, Model C1060, is designed to provide 2–way radio–frequency audio communication in quick service drive–through restaurants and convenience stores.

Misuse of the Model C1060 could result in poor performance and/or undesired operation.

FCC Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

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Important Information

Model C1060

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Model C1060

System Description

Introduction

System

Configurations

Single-Lane Standard

Communication

System

Single-Lane Duplex

Communication

System

Dual-Lane Standard

Communication

System

Dual-Lane Duplex

Communication

System

Cross-Lane

Communication

System

The 3M Model C1060 Headset Intercom System is a wireless intercom system designed for high reliability, compactness, and ease of service.

The system can be programmed to operate on any one of 16 different channels to provide high–quality audio performance and reduce the possibility of interference between neighboring wireless systems.

The system can be configured in one of five ways depending on the number of menu signs (lanes) at the facility and the type of communication desired.

The single–lane standard communication system provides standard communication (talk or listen) for facilities that have one menu sign.

The system consists of one base station and one or more headsets and battery chargers.

The single–lane duplex communication system provides duplex communication (simultaneous talk and listen) for facilities that have one menu sign.

The system consists of one base station and one or more headsets and battery chargers.

The dual–lane standard communication system provides standard communication (talk or listen) for facilities that have two menu signs.

The system consists of two independent systems - one dedicated to menu sign 1 and the other dedicated to menu sign 2. The headsets are programmed to work with one system or the other and are labeled accordingly (1 or 2).

The dual–lane duplex communication system provides duplex communication (simultaneous talk and listen) for facilities that have two menu signs.

The system consists of two independent systems - one dedicated to menu sign 1 and the other dedicated to menu sign 2. The headsets are programmed to work with one system or the other and are labeled accordingly (1 or 2).

The cross–lane communication system provides duplex communication (simultaneous talk and listen) for facilities that have two menu signs.

The system consists of two duplex systems that are connected to a cross–lane module. The headsets are programmed for either lane 1 or lane 2.

During off–peak hours, the cross–lane module can be turned ON to link the two systems and enable one operator to simultaneously talk and listen to customers at menu sign 1 or menu sign 2 or with other headset operators.

During peak hours, the cross–lane module can be turned OFF to separate the systems and enable menu sign 1 operators to talk to customers at menu sign 1, and menu sign 2 operators to talk to customers at menu sign 2.

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System Description

Model C1060

Systems

Components

Base Station

Headset

The number of system components and the procedures necessary to operate them vary depending on the system configuration. However, four components are common to all system configurations.

The base station is the interface between the customer at the menu sign and the headset worn by the operator. See Figure 1.

Figure 1. Base Station

The headset is a wireless, battery–powered, two–way radio used by the operator to communicate with menu sign customers and with other store personnel who are wearing headsets.

Headsets feature a light–weight design to provide for comfort. The headset pads can be easily replaced. See Figure 2.

Figure 2. Headset

2

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Model C1060

System Description

Programming Station

The programming station is used to program C960 and C1060 headsets to the

 

 

same channel as the base station. Infrared light is used to transfer program data

 

 

to the C1060 headset and a separate jack is provided for the C960 headset

 

 

programming cable. See Figure 3.

 

Figure 3. Programming Station

Battery Charger

The battery charger charges headset batteries in approximately 1.5 to 2 hours.

 

The charger is available in 3–slot and 6–slot versions. See Figure 4.

Figure 4. 3–Slot and 6–Slot Battery Chargers

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Controls and Indicators

Model C1060

Base Station

1 ON/OFF Switch

2POWER Indicator

3VOLUME DAY/NIGHT Switch

4

5

6NRM On/Off Button

7Page Indicator

8Talk Indicator

9 Vehicle Indicator

10Monitor Volume Access

The base station controls and indicators are shown below.

Figure 5. Base Station Controls and Indicators

The ON/OFF switch controls power to the base station.

This indicator lights when the ON/OFF switch is in the ON position.

ü Note

If for some reason the C1060 headset system does not operate and the system includes an optional wired backup system, turn off the C1060 Base Station to enable the backup system.

With the switch in the DAY position, the volume of the menu sign speaker is increased for daytime operation. With the switch in the NIGHT position, the volume of the menu sign speaker is decreased for nighttime operation. (Sound travels further and more efficiently at night.)

These indicators light to show which of the 8 channels is selected.

This indicator blinks when the Noise Reduction Module is switched on.

This button turns the optional Noise Reduction Module on or off.

This indicator lights when headset Page communications occur.

This indicator lights when headset–to–menu sign “ Talk” communications occur.

This indicator lights when a vehicle is detected at the menu sign.

This access hole allows for adjusting the volume of the optional monitor speaker.

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Model C1060

Controls and Indicators

Headset

The headset controls are shown below.

 

13

15

 

 

14

5

8

7

1

 

4

9

2

12

3

 

6

10

11

1ON / OFF Switch

2Volume UP Control

3Volume DOWN Control

4T1 (Talk Lane 1) Switch

Figure 6. Headset Controls

Press the switch once to turn on the headset, and press it again (when the headset is on) to turn off the headset

Press the volume upcontrol to increase the volume in the headset earpiece.

Press the volume down control to decrease the volume.

When either volume control is pressed, the headset emits a short tone to indicate the new volume level. There are multiple volume levels from minimum to maximum.

If the headset volume is at its maximum level, a low, continuous tone sounds when the volume upcontrol is pressed. A low, continuous tone also occurs when the volume reaches minimum level and the volume down control is pressed.

When the headset is turned on, headset volume automatically returns to the midrange level. Note that even when set to its lowest level, headset volume is not turned completely off.

Press and hold the T1 (Talk Lane 1) switch to talk to the customer at the menu sign in lane 1. Release the switch to listen.

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