3D Connexion OL-6666-03 User Manual

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

Revised: June 21, 2006, OL-6666-03

These release notes describe requirements and caveats for Cisco Unified MeetingPlace Express Release 1.1 up to and including Release 1.1.2.

• Introduction, page 1

• System Requirements, page 2

• Related Documentation, page 8

• New and Changed Information, page 8

• Installation Notes, page 10

• Limitations and Restrictions, page 11

• Important Notes, page 11

• Caveats, page 13

• Troubleshooting, page 20

• Documentation Updates, page 21

• Obtaining Documentation, page 23

• Documentation Feedback, page 24

• Cisco Product Security Overview, page 24

• Obtaining Technical Assistance, page 25

• Obtaining Additional Publications and Information, page 27

Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

Introduction

These release notes describe requirements, restrictions, and caveats for Cisco Unified MeetingPlace Express Release 1.1. These release notes are updated for every maintenance and patch release.

Before you install Cisco Unified MeetingPlace Express, we recommend that you review this document for information about issues that may affect your system. For a list of the open caveats for Cisco Unified MeetingPlace Express Release 1.1, see the “Caveats” section on page 13.

System Requirements

This section provides the following information:

• Hardware Requirements, page 2

• Software Requirements, page 5

Hardware Requirements

This section describes the hardware requirements for the Cisco Unified MeetingPlace Express system:

• Server Requirements, page 2

• Cisco Unified IP Phones That Support the Cisco Unified MeetingPlace Express System, page 4

• Port and IP Address Requirements, page 3

• Switch Requirements, page 4

Server Requirements

The Cisco Unified MeetingPlace Express system is a software product loaded onto a hardware server.

Table 1 lists supported Cisco 7800 Series Media Convergence Server (MCS) models. The Cisco MCS

server must have a DVD-ROM drive, keyboard, mouse, and monitor. Some exact equivalent, Cisco-approved, customer-provided third-party servers are also supported. See

http://www.cisco.com/go/swonly.

Table 1 Supported Cisco 7800 Series MCS Models

System Cisco MCS 7825

Cisco MCS 7825H-3.0-IPC1

Cisco MCS 7825-H1-RC1

Cisco MCS 7825-H2-RC1

Cisco MCS 7825I-3.0-IPC1

Voice Conferencing Capacity

20 to 40 concurrent

users 20 to 40 concurrent

users

Web Conferencing Capacity Recording Capacity

6 concurrent users 150 hours of voice

6 to 40 concurrent users

recordings 2000 hours of voice

recordings

6 concurrent users 150 hours of voice

recordings

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Table 1 Supported Cisco 7800 Series MCS Models (continued)

System Requirements

System

Cisco MCS 7825-I1-RC1

Cisco MCS 7825-I2-RC1

Voice Conferencing Capacity

20 to 40 concurrent users

20 to 40 concurrent

users

Web Conferencing Capacity Recording Capacity

6 to 40 concurrent users

2000 hours of voice recordings

Cisco MCS 7835

Cisco MCS 7835H-3.0-IPC1

Cisco MCS 7835-H1-RC1

Cisco MCS 7835I-3.0-IPC1

Cisco MCS 7835-I1-RC1

20 to 120 concurrent users

6 concurrent users 150 hours of voice

6 to 120 concurrent users

recordings 2000 hours of voice

recordings

6 concurrent users 150 hours of voice

6 to 120 concurrent users

recordings 2000 hours of voice

recordings

Cisco MCS 7845

Cisco MCS 7845H-3.0-IPC1

Cisco MCS 7845-H1-RC1

Cisco MCS 7845-I1-RC1

1. Includes support for the noted number of concurrent users of the Lite web meeting room.

2. These are legacy servers and are used for upgrades from Cisco Conference Connection. For complete information about upgrading from Cisco Conference Connection, see the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express Release 1.1.

3. For 36 GB hard drive system.

4. For 72 GB hard drive system.

5. These servers are only supported in Release 1.1.2.

6. For 144 GB hard drive system.

20 to 120 concurrent users

6 to 120 concurrent users

3200 hours of voice recordings

Port and IP Address Requirements

The Cisco Unified MeetingPlace Express system has two network interfaces, labeled port 1 and port 2 on the back panel of the Cisco MCS server.The operating system calls thesenetwork interfaces eth0 and eth1, respectively.

Note The terminology can be ambiguous. The hardware ports are located on the rear panel of the Cisco MCS

server and are labeled port 1 and port 2. The Ethernet ports are called eth0 and eth1. Therefore, eth0 = port 1 and eth1 = port 2.

Follow these guidelines when installing Cisco Unified MeetingPlace Express:

• Your system must have two Ethernet ports and two IP addresses. Both Ethernet ports must be

configured for proper operation.

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Release Notes for Cisco Unified MeetingPlace Express Release 1.1

System Requirements

Caution Both eth0 and eth1 need individual IP addresses and distinct hostnames that are fully

qualified, including the domain name. The distinct hostname must be able to resolve in the DNS server with that associated IP address. Otherwise, users outside the local domain cannot access the web interfaces.

The distinct hostname must be able to resolve in the DNS server with that associated IP address.

• Port 1 (eth0) is primarily used for voice media and HTTP signaling and for the End-User Interface

and Administration Center. The hostname associated with port 1 is the one that end users see.

• Port 2 (eth1) is primarily used for web conferencing.

• If connectivityis lost to port 1 (eth0), novoice connectivity is possible. Port 2 (eth1) cannot be used

as a redundancy solution.

Caution Both eth0 and eth1 must be accessible by end users. (You cannot have one connected to an

outside segment and the other connected to an inside segment unless connectivity is available between those segments.)

Switch Requirements

The following requirements apply to all releases:

• Ensure that the network configuration for the two ports matches your switch configuration. This

configuration can be either 100 or 1000 Mbps full duplex.

• We do not recommend using 10 Mbps links and we do not support that for Release 1.1.2.

The following requirement applies to Release 1.1.2 only:

• Your switch must be set to auto negotiation if your speed is set to 1000 Mbps. Otherwise, the

interface will not synchronize with the switch and you will not see any network connectivity. If you look at the back of the switch, it will show no connectivity and if you look at the back of the eth0 server, no lights will be lit.

Cisco Unified IP Phones That Support the Cisco Unified MeetingPlace Express System

The following Cisco Unified IP Phones support the Cisco Unified MeetingPlace Express application:

• Cisco Unified IP Phone 7940 G and G-GE series

• Cisco Unified IP Phone 7960 G and G-GE series

Note For Cisco Unified IP Phone 7940 G and G-GE and 7960 G and G-GE series, the minimum requirement

is to use firmware load “P00306000403” — which is version 6.0(4.3) — or later. To upgrade the firmware, see the Cisco Unified CallManager documentation.

• Cisco Unified IP Phone 7970 G series

• Cisco IP Communicator Release 1.1(5) or later

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Note Cisco Unified MeetingPlace Express service for the Cisco Unified IP Phone is not supported if you are

using Cisco Unified CallManager Express.

Software Requirements

This section describes the software requirements for the Cisco Unified MeetingPlace Express system:

• Server Software Requirements, page 5

• Client Software Requirements: Windows, page 5

• Client Software Requirements: Apple Macintosh, page 6

• Client Software Requirements: Linux, page 6

• Client Software Requirements: Sun Solaris, page 7

• Call Control Requirements, page 7

• Directory Requirements, page 7

• Quality of Service (QoS) Requirements, page 8

• Ad-Hoc Web Conferencing Requirements, page 8

System Requirements

Server Software Requirements

The Cisco Unified MeetingPlace Express server runs on the Cisco Linux-based operating system. This operating system is included with the application.

Client Software Requirements: Windows

Make sure that user workstations meet the client software requirements, or provide these requirements to your users.

Operating System

Cisco Unified MeetingPlace Express clients can run on the following Microsoft Windows operating system versions:

• Windows 2000 Pro SP2 or later

• Windows 2000 Server Edition SP2 or later

• Windows 2000 Advanced Server SP2 or later

• Windows XP SP1 or later

Browsers

The following browsers are supported in a Windows environment:

• Internet Explorer 5.5 or later

• Netscape 7.1 or later

• Mozilla 1.6 or later

• Firefox 1.0.3 or later

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System Requirements

Adobe Macromedia Flash Player

• Adobe Macromedia Flash Player Release 6.0.79 or later

Client Software Requirements: Apple Macintosh

Make sure that user workstations meet the client software requirements, or provide these requirements to your users.

Operating System

Cisco Unified MeetingPlace Express clients can run on the following Macintosh operating system versions:

• Mac OS 9.2

Note On Mac OS 9.2, Mozilla 1.2.1 is the only supported browser. Sharing a screen from

Mac OS 9.2 is not available.

• Mac OS 10.2 or later

Browsers

The following browsers are supported in a Macintosh environment:

• Safari 1.1 or later

• Netscape 7.1 or later

• Mozilla 1.2.1, 1.6, or later

• Firefox 1.0.3 or later

Adobe Macromedia Flash Player

• Adobe Macromedia Flash Player Release 6.0.79 or later

Client Software Requirements: Linux

You can use the Cisco Unified MeetingPlace Express system with Linux, but the screen sharing feature is not available on thisplatform. However, users may viewand annotate screens shared by users on other platforms.

Make sure that user workstations meet the client software requirements, or provide these requirements to your users.

Operating System

Cisco Unified MeetingPlace Express clients can run on the following Linux operating system versions:

• RedHat 9

• RedHat Enterprise Linux 3 or later

Browsers

The following browsers are supported in a Linux environment:

• Netscape 7.1 or later

• Mozilla 1.4, 1.6, or later

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• Firefox 1.0.3 or later

Adobe Macromedia Flash Player

• Adobe Macromedia Flash Player Release 6.0.79 or later

Client Software Requirements: Sun Solaris

You can use the Cisco Unified MeetingPlace Express system with the Sun Solaris operating system, but the screen sharing feature is not available on this platform. However, users may view and annotate screens shared by users on other platforms.

Make sure that user workstations meet the client software requirements, or provide these requirements to your users.

Operating System

Cisco Unified MeetingPlace Express clients can run on the following Sun Solaris operating system versions:

• Solaris 9

• Solaris 10

System Requirements

Browsers

The following browsers are supported in a Sun Solaris environment:

• Netscape 7.1

• Mozilla 1.4, 1.7, or later

• Firefox 1.0.3 or later

Adobe Macromedia Flash Player

• Adobe Macromedia Flash Player Release 7.0 or later

Call Control Requirements

The Cisco Unified MeetingPlace Express system requires one of the following call control systems:

• Cisco CallManager, version 3.3

Note Cisco CallManager version 3.3 does not support SIP. It only supports H.323.

• Cisco Unified CallManager version 4.0 or later

Note For SIP integration with Cisco Unified CallManager Release 5.0,

Cisco Unified MeetingPlace Express Release 1.1.2 requires Cisco Unified CallManager Release 5.0.4 or later.

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Release Notes for Cisco Unified MeetingPlace Express Release 1.1

New and Changed Information

The following are new features in Cisco Unified MeetingPlace Express Release 1.1.2:

• Changed Name of Product Suite, page 8

• Added Support for Additional Servers, page 9

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• Added Cisco Unified Personal Communicator Support, page 9

• Added Support for French, German, and Australian English, page 9

• Upgraded the License Capabilities, page 10

• Updated the Network Configuration Installation, page 10

• Changed the Configuration for Backups, page 10

• Changed the Cisco Unified CallManager Authentication to a PIN, page 10

Changed Name of Product Suite

The Cisco Unified MeetingPlace Express product was formerly called “Cisco MeetingPlace Express” but has changed as of March 6, 2006. Cisco Systems, Inc. debuted a new product line called Cisco Unified Communications, of which Cisco Unified MeetingPlace Express is a part.

Other products affected by this new product line include Cisco Unified CallManager, Cisco Unified IP Phone, Cisco Unified Video Advantage, and Cisco Unified Personal Communicator.

Added Support for Additional Servers

New and Changed Information

In Cisco Unified MeetingPlace Express Release 1.1.2, we added support for the following servers:

• Cisco MCS 7825-H2-RC1

• Cisco MCS 7825-I2-RC1

• Cisco MCS 7845H-3.0-IPC1

• Cisco MCS 7845-H1-RC1

• Cisco MCS 7845-I1-RC1

See the “Server Requirements” section on page 2 for details.

Added Cisco Unified Personal Communicator Support

This feature allows Cisco Unified Personal Communicator Release 1.1 users to attend a Cisco Unified MeetingPlace Express web-only meeting.

Note These web-only meetings haveno voice component—the voice component of the meeting is handled by

Cisco Unified Personal Communicator.

To initiate a Cisco Unified MeetingPlace Express web-only meeting, a Cisco Unified Personal Communicator user must have a Cisco Unified MeetingPlace Express profile; however, to attenda Cisco Unified MeetingPlace Express web-onlymeeting, Cisco UnifiedPersonal Communicator users do not need a Cisco Unified MeetingPlace Express profile.

When a Cisco Unified Personal Communicator user initiates a web-only meeting, the Cisco Unified MeetingPlace Express system assigns a unique meeting ID to the web-only meeting (but does not display this meeting ID on the Cisco Unified MeetingPlace Express End-User Interface). The web-only meeting launches automatically and brings in all Cisco Unified Personal Communicator users as guests. No Cisco Unified MeetingPlace Express profile passwords are required.

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New and Changed Information

Non-Cisco Unified Personal Communicator users can also attend the web-only meeting but they have to receiveand enter theweb-only meeting’sURL manually.The meeting initiator usually supplies the URL to non-Cisco Unified Personal Communicator users.

Added Support for French, German, and Australian English

In Cisco Unified MeetingPlace Express Release 1.1.1 and earlier, we only supported English (US) (English as spoken in the United States) in the End-User Interface, the web meeting room, Cisco Unified MeetingPlace Express service for the Cisco Unified IP Phones, and the end-user documentation. Voice prompts were in English (US) (English as spoken in the United States) and English (UK) (English as spoken in the United Kingdom).

In Cisco Unified MeetingPlace Express Release 1.1.2, we added support in the End-User Interface, the web meeting room, the voice prompts, Cisco Unified MeetingPlace Express service for the Cisco Unified IP Phones, and the end-user documentation for the following languages:

• French (FR) (French as spoken in France)

• German

We also added voice prompts in the following languages:

• French (CA) (French as spoken in Canada)

• English (AU) (English as spoken in Australia)

Upgraded the License Capabilities

The system software license enables all other Cisco Unified MeetingPlace Express licenses. If you do not install the system softwarelicense, or if the version is obsolete, the system behaves as if there are no voice or web conferencing licenses installed: the system ignores anyvoice or web conferencing licenses and uses the default values for those (six each). (The only exception is if you have a web conferencing license installed with no system software license, then the system honors the six web conferencing licenses as permanent, meaning they will not expire after 60 days.)

If you later buy more voice or web conferencing licenses, when you install the new voice or web conferencing licenses, the system will still ignore them and operate with the default values (six each).

You must install the system software license for the system to use the voice and web conferencing licenses.

Updated the Network Configuration Installation

In Cisco Unified MeetingPlace Express Release 1.1.2, we updated the screens during the operating system installation where you enter the network configuration details, such as the IP values for eth0 and eth1. In Release 1.1.1 and earlier, you had to enter values on several screens, but in Release 1.1.2, you only need to enter values on a single screen.

Changed the Configuration for Backups

In Cisco Unified MeetingPlace Express Release 1.1.2, we removed the local (CP) method of archiving. The only archiving method supported in Release 1.1.2 is remote SSH/rsync (previously called SCP).

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Changed the Cisco Unified CallManager Authentication to a PIN

Cisco Unified CallManager has two fields for authenticating Cisco Unified IP Phone users: the user password and the PIN. In Release 1.1.2, we changed the password required by Cisco Unified CallManager from the user password tothe PIN. Authentication over telephones typically uses a PIN.

For systems that were installed before Release 1.1.2, the system administrator must ensure that all end users enter their PINs in Cisco Unified CallManager. See the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express Release 1.1 for information on how to do this.

Installation Notes

For step-by-step installation and upgrade instructions, see the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express Release 1.1.

Each Cisco Unified MeetingPlace Express Release 1.1 shipment comes with two disks:

• Preparation CD (required for the Cisco MCS 7835 series, the Cisco MCS 7845H-3.0-IPC1, and the

Cisco MCS 7845-I1-RC1 only) If you are installingCisco Unified MeetingPlace Express ontothe CiscoMCS 7835 series, the Cisco

MCS 7845H-3.0-IPC1, or the Cisco MCS 7845-I1-RC1 for the first time, you must first configure the RAID (redundant array of independent disks) and upgrade the BIOS from the preparation CD.

• Installation DVD (required for all new installations)

The Cisco Unified MeetingPlace Express operating system and application software is installed from the installation DVD.

You may download the following software from Cisco.com:

• Upgrade-only softwareimages—Used toupgrade from anearlier software releaseto a later software

release of Cisco Unified MeetingPlace Express.

• Password recovery software images—Used to recover the root password on your

Cisco Unified MeetingPlace Express server.

To download this software, go to http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml. You must have an account on Cisco.com to access the Software Center. The images posted at the Software Center require existing installations of Cisco Unified MeetingPlace Express.

For new installations, you must order the Cisco Unified MeetingPlace Express system software and licensing. Go to http://www.cisco.com/en/US/ordering/ or contact your Cisco sales representative.

Installation Notes

Limitations and Restrictions

Must Always Use a Certificate from a Trusted Certificate Authority

To use Secure Sockets Layer (SSL) to provide secure web communications to and from Cisco Unified MeetingPlace Express, you must obtain two certificates from a trusted certificate authority (CA):

• One for the End-User Interface and the Administration Center

• One for web conferencing

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Important Notes

Note Cisco Unified MeetingPlace Express does not support self-signed nor untrusted certificates.

Each certificateuses the digital signature of a trusted CA to confirm that a cryptographic key belongs to a specificorganization at a specific location. Each certificate also includes a validity period, after which the certificate expires.

Maximum Number of Concurrent Voice or Web Users That a System Can Support

The maximum number of concurrent voice or web users that a system can support depends on the specificCisco 7800 Series Media Convergence Server (MCS) model and the licensing installed. See the

“Server Requirements” section on page 2. Also see the licensing information in the Configuration and

Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.1.

RAID Not Supported in Release 1.1.1

Cisco Unified MeetingPlace Express Release 1.1.1 and earlier does not support RAID (redundant array of independentdisks) for the CiscoMCS 7825 series servers.Only Cisco Unified MeetingPlace Express Release 1.1.2 supports RAID for the Cisco MCS 7825 series servers.

Important Notes

The following sections contains important information about Cisco Unified MeetingPlace Express Release 1.1:

• LAN Port Requirements, page 12

• Third Party Software, page 12

• Open Source Copyright Information, page 12

• Adobe Technology, page 13

LAN Port Requirements

Make sure that your server meets the requirements that are described in the “Port and IP Address

Requirements” section on page 3.

Third Party Software

This software includes software governed by certain open source licenses as follows: LAME 3.xx found at http://www.mp3dev.org.

LAME Ain't an MP3 Encoder http://www.mp3dev.org March 2001

Originally developed by Mike Cheng (www.uq.net.au/~zzmcheng). Now maintained by Mark Taylor (www.mp3dev.org).

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Important Notes

This code is distributed under the GNU LESSER PUBLIC LICENSE (LGPL, see www.gnu.org) with the following modification:

1. If you determine that distribution of LAME requires a patent license,

and you obtain a patent license, you may distribute LAME even though redistribution of LAME may also require a patent license.

2. You agree not to enforce any patent claims for any aspect of

MPEG audio compression, or any other techniques contained in the LAME source code.

LAME uses the MPGLIB decoding engine, from the MPG123 package, written by: Michael Hipp (www.mpg123.de) MPGLIB is released under the GPL.

As well as additional copyrights as documented in the source code. If you cannot locate copies of the referenced GPL license(s) in this section please contact

the Free Software Foundation at licensing@fsf.org or 51 Franklin St., 5th Floor, Boston, MA 02110-1301. For information about obtaining the source code for the third party software, contact Cisco Systems Legal Department and include details about the product and a copy of the license at 300 E. Tasman Dr., San Jose, CA 95124.

Open Source Copyright Information

Portions of this software product are copyright as follows: Copyright (c) 1985, 1987, 1988 The Regents of the University of California. All rights reserved. Redistribution and use in sourceand binary forms are permitted provided that the abovecopyright notice

and this paragraph are duplicated in all such forms and that any documentation, advertising materials and other materials related to such distribution and use acknowledgethat the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Portions of this software product include the following notice: This file is in the public domain, so clarified as of 1996-06-05 by Arthur David Olson

(arthur_david_olson@nih.gov)

Adobe Technology

Adobe technology is used in this product. Adobe, Macromedia, and Flash are either registered trademarks or trademarks of Adobe Systems

Incorporated in the United States and/or other countries.

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Caveats

This topic includes the following sections:

• Using Bug Toolkit, page 14

• Saving Bug Toolkit Queries, page 15

• Hardware Caveats, page 16

• Open Caveats, page 16

• Resolved Caveats, page 18

You can find thelatest caveatinformation forCisco Unified MeetingPlace Express by using BugToolkit, which is an online tool that is available for customers to query defects according to their own needs.

Tip You need an account with Cisco.com (Cisco Connection Online) to use the Bug Toolkitto find open and

resolved caveats of any severity for any release.

To access the Bug Toolkit, log on to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

This section includes the following topics:

• Using Bug Toolkit, page 14

• Saving Bug Toolkit Queries, page 15

• Hardware Caveats, page 16

• Open Caveats, page 16

• Resolved Caveats, page 18

Using Bug Toolkit

To access Bug Toolkit, you need the following items:

• Internet connection

• Web browser

• Cisco.com user ID and password

To use Bug Toolkit, follow this procedure.

Procedure

Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Log on with your Cisco.com user ID and password.

Step 2 Click the Launch Bug Toolkit hyperlink. Step 3 If you are looking for information about a specific caveat, enter the ID number in the “Enter known bug

ID:” field.

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To view all caveats for Cisco Unified MeetingPlace Express, go to the “Search for bugs in other Cisco software and hardware products” section, and enter Cisco Unified MeetingPlace Express in the Product Name field. Alternatively, you can scroll through the product name list and click Cisco Unified MeetingPlace Express.

Step 4 Click Next. The Cisco Unified MeetingPlace Express search window displays. Step 5 Choose the filters to query for caveats. You can choose any or all of the available options:

a. Choose the Cisco Unified MeetingPlace Express version:

• Choose the major version for the major releases.

A major release contains significant new features, enhancements, architectural changes, and/or defect fixes.

• Choose the revision for more specific information.

A revision (maintenance) release primarily contains defect fixes to address specific problems, but it may also include new features and/or enhancements.

b. Choose the Features or Components to query; make your selection from the “Available” list and

click Add to place your selection in the “Limit search to” list.

c. Enter keywords to search for a caveat title and description, if desired.

Caveats

Note To make queries less specific, use the All wildcard for the major version/revision,

features/components, and keyword options.

d. Choose the Set Advanced Options, including the following items:

• Bug Severity level—The default specifies 1-3.

• Bug Status Group—Check the Fixed check box for resolved caveats.

• Release Note Enclosure—The default specifies Valid Release Note Enclosure.

e. Click Next.

Bug Toolkit returns the list of caveats on the basis of your query.

• You can modify your results by submitting another query and using different criteria.

• You can save your query for future use. See the “Saving Bug Toolkit Queries” section on page 15.

Note For detailed online help with Bug Toolkit, click Help on any Bug Toolkit window.

Saving Bug Toolkit Queries

Bug Toolkit allows you to create and then save your queries to monitor a specific defect or network situation. You can edit a saved search at any time to change the alert conditions, the defects being watched, or the network profile.

Follow this procedure to save your Bug Toolkit queries.

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Caveats

Procedure

Step 1 Perform your search for caveats, as described in the “Using Bug Toolkit” section on page 14. Step 2 In the search result window, click the This Search Criteria button that displays at the bottom of the

window. A new window displays.

Step 3 In the Name of saved search field, enter a name for the saved search. Step 4 Under My Bug Groups, use one of the following options to save your defects in a bug group:

• Click the Existing group radio button and choose an existing group name from the drop-down list

box.

• Click the Create new groupnamed: radio button and enter a group name to create a new group for

this saved search.

Note This bug group will contain the bugs that are identified by using thesearch criteria that you have

saved. Each time that a new bug meets the search criteria, the system adds it to the group that you chose.

Bug Toolkit savesyour bugsand searches, and makesthem available through the My Stuffwindow.(The My Stuff window allows you to view, create, and/or modify existing bug groups or saved searches. Choose the My Stuff link to see a list of all your bug groups.)

Step 5 Under Email Update Options, you can choose to set optional e-mail notification preferences if you want

to receive automatic updates of a bug status change. Bug Toolkit provides the following options:

• Do NOT send meany email updates—If youchoose this default setting, Bug Toolkit does notsend

e-mail notifications.

• Send my updates to:—Click the radio button to choose this option to send e-mail notifications to

the user ID that you enter in this field. Additional notification options include:

• Updates as they occur—Bug Toolkit provides updates that are based on status change.

• Weekly summaries—Bug Toolkit provides weekly summary updates.

• Apply these email update options to all ofmy saved searches—Checkthis check box to use these

e-mail update options for all of your saved searches.

Step 6 To save your changes, click Save. Step 7 A window displays the bug group(s) that you have saved. From this window, you can click a bug group

name to see the bugs and the saved searches; you can also edit the search criteria.

Hardware Caveats

See the documentation for your specific hardware server. Documentation for Cisco 7800 Series Media Convergence Servers can be found at the following URL:

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/tsd_products_support_series_home.html

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Caveats

Open Caveats

The caveats in Table 2 describe possible unexpected behavior in the latest Cisco Unified MeetingPlace Express software release. These caveats may also be open in previous releases. Only severity 1, severity 2, and select severity 3 open caveats are provided in this document, and they are listed in alphanumeric order by bug identifier. For more information about an individual defect, click or go to the URL in Table 2 to access the online record for that defect, including workarounds.

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. Foran updated view of open defects, access Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. Bug Toolkit requires that you have an account with Cisco.com (Cisco Connection Online).

For more information about the Bug Toolkit, see these sections:

• Using Bug Toolkit, page 14

• Saving Bug Toolkit Queries, page 15

Table 2 Open Caveats for Cisco Uniﬁed MeetingPlace Express

Identifier Severity Component Headline

CSCsb03664 2 web-conf Unable to schedule a continuous meeting

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsb03664

CSCsc04431 2 web-conf Network glitch caused entries in part list to be repeated

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc04431

CSCsc29572 2 web-conf Reconnect after network disconnect does not work

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc29572

CSCsc29979 2 web-conf Speaker status not updated in meeting room - while load traffic

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc29979

CSCsc42040 2 web-conf Web conference crash when using hi-resolution presentation load

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc42040

CSCsc66338 2 web-conf Unable to join web meeting room in specific scenario

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc66338

CSCsc73825 2 web-conf Reconnect after network disconnect does not work

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc73825

CSCsc87081 2 web-conf iptables stop/restart command gets stuck on soft reboot

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc87081

CSCsd09329 2 web-conf After upgrade old continuous meetings fail to load meeting room

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd09329

CSCsd18176 2 web-conf Failed to reconnect the web meeting room while disconnection happened

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc18176

CSCsd20410 2 web-conf Reservationless meeting stays locked on the web when the floor is open

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd20410

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Release Notes for Cisco Unified MeetingPlace Express Release 1.1

Caveats

Table 2 Open Caveats for Cisco Uniﬁed MeetingPlace Express (continued)

Identifier Severity Component Headline

CSCsd57367 1 web-conf Web conferencing crash when exceeding 60 users in hi-resolution meetings

session -GigE

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd57367

CSCsd64808 2 web-conf Web conferencing can't be started after date change even after rebooting

(daylight savings time and standard time)

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd64808

CSCsd72638 2 web-conf Java with PID 2010 has memory leak

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd72638

CSCsd81531 2 web-conf Lock down Cisco Unified MeetingPlace Express web conferencing able to see

OEM-specific information

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd81531

CSCsd85309 1 web-conf Time changes causes web engine to freeze

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd85309

CSCsd86333 2 web-conf 640x480 meeting room resolution settings does not resize room perfectly

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd86333

CSCsd86353 2 web-conf Meeting room -optimize room bandwidth does not have impact on data rate

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd86353

CSCsd87801 2 web-conf Web conference failed

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd87801

CSCsd90342 2 web-conf 1024x768 high resolution presentation - data being sent twice to the participant

list

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd90342

CSCse11387 2 web-conf Unable to reconnect to the web meeting room after the disconnection

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse11387

CSCse16565 2 web-conf SQLException: deadlock detect and unable to join the meeting

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse16565

CSCse28643 2 web-conf Unable to launch web conferencing after 20 web-conf users on RoHS servers

7825I2

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse28643

CSCse31014 3 system CCA crash

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse31014

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Resolved Caveats

Table 3 lists caveatsthat are resolvedin Cisco Unified MeetingPlace Express Release 1.1.2 butthat may

be open in previous releases. Only severity 1, severity 2, and select severity 3 resolved caveats are provided in this document, and they are listed in alphanumeric order by bug identifier. For more information about an individual defect, click or go to the URL in Table 3 to access the online record for that defect.

Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. Bug Toolkit requires that you have an account with Cisco.com (Cisco Connection Online).

For more information about the Bug Toolkit, see these sections:

• Using Bug Toolkit, page 14

• Saving Bug Toolkit Queries, page 15

Caveats

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Release Notes for Cisco Unified MeetingPlace Express Release 1.1

Caveats

Table 3 Resolved Caveats for Cisco Uniﬁed MeetingPlace Express

Resolved in Release 1.1.2

Identifier Severity Component Headline

CSCsc65582 2 system Prep CD doesn’t work cause 7825H as uninstallable platform

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc65582

CSCsc86599 2 telephony CCA -H.323 calls failing beyond 30-40 users after load traffic

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc86599

CSCsd00900 3 admin Upgrade install doesn't correctly update SysAppl MIB values

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd00900

CSCsd68152 2 web-conf Web meeting room not available if SSL enabled

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd68152

Resolved in Release 1.1.1.1001

CSCsc52317 2 telephony LDAP authentication failed -> call dropped when profile user join via VUI

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc52317

CSCsc98251 2 telephony User recorded names are gone after upgrading Cisco Unified MeetingPlace

Express

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc98251

CSCsd18761 2 system Code dump occurred for module twatch cause system reboot

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd18761

CSCsd51365 3 email Notification not being delivered to all invitees

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd51365

CSCsd55576 2 telephony Meeting recording starts; but is deleted if meeting has a second session

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd55576

CSCsd62819 3 email Cannot schedule meeting even though there are available ports

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd62819

Resolved in Release 1.1.1

Identifier Severity Component Headline

CSCsc10260 2 web Guest user used owner of reservationless name when entered in meeting room

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc10260

CSCsc92835 2 admin SYSAPPLMIB: sysApplRunCurrentState does not show correct values

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc92835

CSCsc99074 2 web-conf Delete web recordings when meetings end to free up disk space

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc99074

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

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Troubleshooting

All troubleshooting topics are described in the Cisco Unified MeetingPlace Express documentation listed below.

Conﬁguration and Maintenance Guide for Cisco Uniﬁed MeetingPlaceExpress Release 1.1

This guide includes troubleshooting information that can be performed by system administrators in the Administration Center.

• User cannot get in to system

• User cannot join a meeting

• User cannot receive “find me” calls on a non-direct-dial pager

• The system does not answer

• About system logs

• About alarms

• About system status

Troubleshooting Guide for Cisco Uniﬁed MeetingPlace Express Release1.1

This guide includes troubleshooting information that can be performed by system administrators but cannot be performed in the Administration Center.

• Recovering the root password

• Recovering the mpxadmin password

• Recovering the system administrator password used in the End-User Interface and the

Administration Console

• Accessing the system after installing the wrong SSL certificate or key

• Troubleshooting a failed LDAP log on attempt

• Backing up data

• Archiving data

• Restoring data

• Fixing undetected key presses

• Fixing failed incoming calls

• Fixing dropped calls

• Fixing dead air during calls

• Fixing dropped packets

• Swapping out a disk drive on a Cisco MCS server

• File locations

• Exception codes

• Module numbers and names

Troubleshooting

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User Guide for Cisco Uniﬁed MeetingPlaceExpress Release 1.1

This guide includes troubleshooting information that can be performed by end users.

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

Documentation Updates

• Problems logging in

• Problems scheduling meetings

• Problems finding meetings

• Problems joining meetings

• Problems during the meeting

• Getting help from a live attendant

Documentation Updates

This section contains updates to the Cisco Unified MeetingPlace Express documentation that were unavailable when Cisco Unified MeetingPlace Express Release 1.1.2 was released.

For the latest versions of all Cisco Unified MeetingPlace Express documentation, go to

http://www.cisco.com/en/US/products/ps6533/tsd_products_support_series_home.html.

Configuration and Maintenance Guide

H.323 ID Field

Added the following note about the H.323 ID field:

Note On the H.323 Configuration page in the Administration Center (System Configuration > Call

Configuration > H.323 Configuration), do not leave the H.323 ID field blank. You must enter

a value in that field.

Delegate Behavior

Added a note about delegate behavior that was not previously documented:

Note All end users can have a delegate who can schedule meetings on the end user’s behalf. An end

user can also schedule a password-protected meeting and not invite his delegate. However, in this situation, thedelegate can still attend the meeting from the web, evenif he is not invited and does not know the password. This behavior may present a security risk.

To join a password-protected meeting from the phone, everyone (including the meeting owner, his delegate, the system administrator, profiled users, and guest users) must enter the meeting password.

To join a password-protected meeting from the web, only profiled users and guest users must enter the meeting password. The meeting owner, his delegate, and the system administrator are NOT required to enter the meeting password.

Organization Unit Field

Added the following note to the description of the Organization Unit field which is described in the section about the Fields on the Generate Certificate Signing Request Page:

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Documentation Updates

Note This value cannot contain commas.

Importing User Profiles and User Groups from Cisco Conference Connection

Removed the sentence that states that you can import user profile or user group information from Cisco Conference Connection to Cisco Unified MeetingPlace Express. (Only Cisco Conference Connection meetings may be imported into Cisco Unified MeetingPlace Express.)

Importing Cisco Conference Connection Meetings

Added the following information at the beginning of the “Importing Cisco Conference Connection Meetings” section in the “Importing Data into Cisco Unified MeetingPlace Express” chapter:

Note When meetings are imported from Cisco Conference Connection into

Cisco Unified MeetingPlace Express, the user who performs the import process automatically becomes the scheduler for those meetings.

Before You Begin

Before you begin importing meetings from Cisco Conference Connection into Cisco Unified MeetingPlace Express, ensure the following:

• The number of Cisco Unified MeetingPlace Express voice licenses installed on your system is

equal to or greater than the number of voice licenses in the Cisco Conference Connection system from which you are importing meetings.

• Unless you have purchased additional web licenses (the same amount as the number of voice

licenses that your system has) and you want the imported meetings to have web conferencing capability, make sure that the profile of the person who is importing the meetings has the Host web meetings with parameter set to Participant list only (no licenses required).

• See the “Upgrading Cisco Unified MeetingPlace Express” chapter of the Installation and

Upgrade Guide for Cisco Unified MeetingPlace Express Release 1.1 for a list of the tasks you

must perform before upgrading your system from Cisco Conference Connection to Cisco Unified MeetingPlace Express.

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Adding the SIP Trunk and Route Pattern in Cisco UnifiedCallManager Release 5.x

Added the following step between step 4 and step 5 of the “Adding the SIP Trunk and Route Pattern in Cisco Unified CallManager Release 5.x” section.

Step 4.5 Configure the nonsecure SIP trunk profile by completing the following actions:

a. In the menu at the top of the Cisco Unified CallManager Administration page, click System >

Security Profile > SIP Trunk Security Profile.

b. To list all SIP trunk security profiles, click Find without entering anything in the Search Options

fields.

c. Under Search Results, click Non Secure SIP Trunk Profile. d. On the SIP Trunk Security Profile Configuration page, configure the fields described in Table 4.

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

Obtaining Documentation

Table 4 Fields for Conﬁguring the Non Secure SIP Trunk Proﬁle in Cisco Uniﬁed CallManager

End User Guide

Joining Meetings and No System Resources Available

Added the following note to the section about joining meetings:

SIP Trunk Security Profile Information Field Action

Incoming Transport Type Keep the default value of TCP+UDP. Outgoing Transport Type Select UDP.

e. For all other required fields on the SIP Trunk Security Profile Configuration page, configure the

fields appropriately for the current Cisco Unified CallManager deployment. For information about each field, see the Cisco Unified CallManager online help or see the administration guide for your specific Cisco Unified CallManager release.

f. Click Save.

Note If you try to join a web meeting and get an error message similar to “No system resources

available for operation,” this is because your system does not have enough licenses available. Contact your system administratorto havemore webconferencing licenses addedto yoursystem or wait until some licenses become available (such as when other end users have finished their web meetings).

Joining Meetings and Phone Profile Password

Added the following note to the section about joining meetings, to avoid confusion about which password to enter at which times:

Note Enter the password associated with your phone profile number, not the meeting password.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

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You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. Withthe DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .PDF versions of the documentation available.

The ProductDocumentation DVD is available as a single unitor as a subscription.Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Documentation Feedback

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at

tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada,

or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can submit comments about Cisco documentation by using the response card (if present)behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

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Cisco Product Security Overview

From this site, you will find information about how to:

• Report security vulnerabilities in Cisco products.

• Obtain assistance with security incidents that involve Cisco products.

• Register to receive security information from Cisco.

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRTRSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed todelivering secureproducts. We testour products internally before werelease them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

• For Emergencies only —security-alert@cisco.com

An emergencyis either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

• For Nonemergencies —psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to

encrypt anysensitiveinformation that you send to Cisco. PSIRT canwork with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

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Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Obtaining Technical Assistance

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting

a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose

Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by

product ID ormodel name; by tree view;or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55 USA: 1 800 553-2447

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Release Notes for Cisco Unified MeetingPlace Express Release 1.1

Obtaining Additional Publications and Information

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negativelyaffected by inadequate performance ofCisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commitresources during normal business hoursto restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief

product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

• Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo

merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Presspublishes a widerange of general networking,training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and

networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

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Obtaining Additional Publications and Information

• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies

learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Networking products offered by Cisco Systems, as well as customer support services, can be

obtained at this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professionals Connection is an interactive website for networking professionals to

share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

This document is to be used in conjunction with the documents listed in the “Related Documentation” section.

CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the W ay We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLin Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R)

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Obtaining Additional Publications and Information

Release Notes for Cisco Unified MeetingPlace Express Release 1.1

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3D Connexion OL-6666-03 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

System Requirements

Hardware Requirements

Server Requirements

Port and IP Address Requirements

Switch Requirements

Software Requirements

Server Software Requirements

Client Software Requirements: Windows

Client Software Requirements: Apple Macintosh

Client Software Requirements: Linux

Client Software Requirements: Sun Solaris

Call Control Requirements

Related Documentation

Directory Requirements

Quality of Service (QoS) Requirements

Ad-Hoc Web Conferencing Requirements

New and Changed Information

Changed Name of Product Suite

Added Support for Additional Servers

Added Support for French, German, and Australian English

Upgraded the License Capabilities

Updated the Network Configuration Installation

Changed the Configuration for Backups

Installation Notes

Limitations and Restrictions

Important Notes

LAN Port Requirements

Third Party Software

Open Source Copyright Information

Adobe Technology

Caveats

Using Bug Toolkit

Saving Bug Toolkit Queries

Hardware Caveats

Open Caveats

Resolved Caveats

Troubleshooting

Documentation Updates

Configuration and Maintenance Guide

Obtaining Documentation

End User Guide

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Obtaining Additional Publications and Information

Definitions of Service Request Severity