Whirlpool WFW9290FW0, WFW9290FC0, WFW9290FBD0, WFW90HEFW0, WFW90HEFC0 Owner’s Manual

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Use & Care Guide

Guide d’utilisation et d’entretien

Front-Loading Automatic Washer

Laveuse automatique à chargement frontal

Para obtener acceso al Manual de uso y

cuidado en español, o para obtener información adicional acerca de su producto, visite: www.whirlpool.com

If you have any problems or questions, visit us at www.whirlpool.com

Pour tout problème ou toute question, consulter www.whirlpool.ca

 

 

Designed to use only HE

 

 

High Efficiency detergents.

 

 

Conçue pour l’utilisation

W10775514C

 

d’un détergent haute

 

efficacité seulement.

W10775515C – SP

 

 

 

 

Table of Contents

 

 

WASHER SAFETY...................................................................

 

3

ACCESSORIES.......................................................................

 

4

CONTROL PANEL AND FEATURES......................................

 

5

CYCLE GUIDE.........................................................................

 

9

CHOOSING THE RIGHT DETERGENT.................................

 

12

USING THE DISPENSER DRAWER......................................

 

12

USING THE LOAD & GODISPENSER DRAWER...............

13

USING YOUR WASHER.........................................................

 

14

WASHER MAINTENANCE.....................................................

 

19

TROUBLESHOOTING............................................................

 

23

WARRANTY...........................................................................

 

32

ASSISTANCE OR SERVICE...................................

Back Cover

Table de matières

 

 

SÉCURITÉ DE LA LAVEUSE................................................

 

33

ACCESSOIRES.....................................................................

 

34

TABLEAU DE COMMANDE ET CARACTÉRISTIQUES......

35

GUIDE DE PROGRAMMES..................................................

 

39

CHOIX DU DÉTERGENT APPROPRIÉ................................

 

42

UTILISATION DU TIROIR DU DISTRIBUTEUR...................

42

UTILISATION DU TIROIR

 

 

DISTRIBUTEUR LOAD & GO.............................................

 

43

UTILISATION DE LA LAVEUSE............................................

 

44

ENTRETIEN DE LA LAVEUSE..............................................

 

49

DÉPANNAGE.........................................................................

 

53

GARANTIE.............................................................................

 

64

ASSISTANCE OU SERVICE......................

Couverture arrière

2

Whirlpool WFW9290FW0, WFW9290FC0, WFW9290FBD0, WFW90HEFW0, WFW90HEFC0 Owner’s Manual

Washer Safety

3

Accessories

INSTALLATION & MAINTENANCE

ACCESSORIES

FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories designed specifically for your appliance.

Time tested engineering that meets our strict quality specifications.

FACTORY CERTIFIED PARTS

Accessories designed for your appliance:

Customize your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-698-2538 or visit us at: www.whirlpool.com/accessories. In Canada, call 1-800-688-2002 or visit us at www.whirlpool.ca.

15" Pedestal

Color-matched pedestals raise the washer and dryer to a more comfortable working height.

The large drawer provides convenient storage.

Load & GoLiquid HE Detergent Cartridge (on some models)

If you frequently alternate between two different liquid HE detergents, you may also purchase an additional cartridge.

Stack Kit

If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.

Single-Dose Liquid HE Detergent Cup

(on some models)

The cup provides a way to dispense a single dose of liquid detergent.

4

Control Panel and Features

Not all features and cycles are available on all models.

NOTES:

νThe control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name.

νAt cycle completion, your setting and option choices will be remembered for your next use of that cycle. However, if power is lost to the washer, the settings and options will go back to the factory defaults.

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1POWER BUTTON

Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time.

NOTE: Turning the Wash Cycle knob will also turn the washer on.

2WASH CYCLE KNOB

Turn the knob to select a cycle for your laundry load. An LED will light up for the cycle selected.

NOTE: The Clean Washer with affresh® LED will flash when the washer has run 30 wash cycles as a reminder to run the Clean Washer with affresh® cycle.

See “Cycle Guide” for detailed descriptions of cycles.

NOTE: For best results when using the Wash & Dry cycle, use for loads weighing 2 lbs and less, such as a soccer uniform or a running tank and shorts. Allow the cycle to run the full duration of 12 hours.

3START BUTTON

Touch and hold for 3 seconds until the light above the

Start button comes on to start a cycle, or touch once while a cycle is in process to pause it. If you want to add a garment, you can touch the Start button when the “Add Garment” LED is on.

4LED DISPLAY AND SETTINGS

When you select a cycle, its default settings will light up and the Estimated Time Remaining will be displayed. Factors such as load size, wash temperature, and water pressure may affect the time shown in the display. Tightly packing, unbalanced loads, or excessive suds may cause the washer to lengthen the cycle time, as well.

Touch the desired setting along the bottom of the display to adjust. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles.

Cycle Status Lights

For details, see “Cycle Status Lights” section.

Load & Go– Detergent Concentration and Water Hardness (on some models)

Touch DETERGENT CONCENTRATION to set detergent concentration from 2x to 6x. Touch WATER HARDNESS to set water hardness (normal, hard, or soft). For details, see “About Detergent Concentration” section.

IMPORTANT: When using the dispenser cartridge with concentrated liquid detergent, be sure to change the detergent concentration settings in the control if the detergent used is different than factory preset of 2x concentration.

Wash Temp

The recommended wash temperature is preset for each cycle. You may also select a wash temperature based on the type of fabric and soils being washed. For best results, use the warmest wash water safe for your fabric, following the garment label instructions.

All wash temperatures feature a cold rinse.

Spin

This washer automatically selects the spin speed based on the cycle selected. Some preset speeds can be changed.

νFaster spin speeds mean shorter dry times, but may increase wrinkling in your load.

νSlower spin speeds reduce wrinkling, but will leave your load more damp.

Soil

Soil level (wash time) is preset for each wash cycle. When you change the soil setting, the cycle time will increase or decrease in the Estimated Time Remaining display.

For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, use the Soil setting to select more wash time. For lightly soiled and delicate fabrics, use the Soil setting to select less wash time. Lower soil level settings will help reduce tangling and wrinkling.

Presoak

Touch to add a Presoak time of your choice to a wash cycle. Items will gently tumble through the detergent and water for the selected time to help loosen tough stains.

5OPTIONS

Touch to activate additional wash options or additional features on the washer before touching the Start button. Additional wash options or additional features selected after touching the Start button may not activate.

Once a wash option or additional feature is selected, it is saved for the cycle selected. To return to factory default cycle settings, unplug washer for 30 seconds; then

plug back in.

AAdjust Delay Time

Touch or + to delay the start of the wash cycle by up to 8 to 12 hours depending on your model.

BFanFresh® Option (on some models)

The FanFresh® option will periodically tumble the load after the end of the cycle for up to 12 hours, while the integrated fan circulates air through the washer to reduce humidity. To turn on the FanFresh® option, touch FANFRESH. If, however, the FanFresh® option is turned on, it will stay on for all future cycles until turned back off – the washer remembers the last on/off status set. To turn off the FanFresh® option, touch FANFRESH.

You may also activate the FanFresh® option without running a cycle by touching and holding the Power button for one second, then touching and holding FANFRESH for 3 seconds, then touching and holding the Start button for 3 seconds.

To turn off the FanFresh® option when it is running, touch the Power button.

NOTE: The door will lock while the FanFresh® option is active. To cancel the option and unlock the door, touch the Power button.

CExtra Rinse

Activate this option to add an extra rinse to most cycles.

NOTE: Extra Rinse can also be used to turn on the Drum Light (on some models). Simply touch and hold EXTRA RINSE for 3 seconds.

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DCycle Signal

Use this option to set the volume level or turn off the signal that sounds at end of cycle.

With each touch of the Cycle Signal a number is displayed for the sound level selected: 0 = off, 1 = low, 2 = medium, 3 = high.

NOTE: Touch-tone volume does not change.

To turn off the tones that sound when a setting is touched: Touch and hold CYCLE SIGNAL for about 3 seconds. Repeat to turn them on.

EControl Lock

Touch and hold for 3 seconds to lock the controls to avoid unwanted changes or operation. Touch

and hold for 3 seconds again to unlock. For each second CONTROL LOCK is held down, the display will count down one second: you will see “3,” then “2,” then “1.” You may still touch the Start button to pause the cycle, or touch the Power button to turn off the washer.

ADDITIONAL OPTION

Drum Light (on some models)

Touch and hold EXTRA RINSE for 3 seconds to turn on the Drum Light.

6ECOBOOST™ OPTION

Touch to activate the EcoBoostoption. The EcoBoost™ option provides additional energy savings through reduced hot water usage and maintains cleaning performance by lengthening the wash time on some cycles.

NOTE: Energy savings may vary across loads and cycles.

7STEAM CLEAN OPTION

The Steam Clean option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power. An integrated

heater helps to maintain optimal wash temperatures. See the “Cycle Guide” for cycles that allow the Steam Clean option.

8 DISPENSERS

Load & Go™ Dispenser Drawer (on some models)

The Load & Go™ dispenser drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Load & Go™ Dispenser Drawer” for information on using the dispenser drawer.

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B

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Dispenser Drawer (on some models)

The dispenser drawer gives you the convenience of adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Dispenser Drawer” for information on using the dispenser drawer.

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APowdered High Efficiency “HE” detergent compartment

This compartment holds powdered HE detergent for a single load.

BLiquid fabric softener compartment

Automatically dilutes and dispenses liquid fabric softener at the optimum time in the cycle.

ν Use only liquid fabric softener in this dispenser.

CLiquid chlorine bleach compartment

Automatically dilutes and dispenses liquid chlorine bleach at the optimum time during the first rinse after the wash cycle. This compartment cannot dilute powdered bleach.

DLoad & Go™ Liquid High Efficiency “HE” detergent cartridge

Each dispenser cartridge holds up to 18.5 oz. (550 ml) of liquid HE detergent, enough for up to 36loads, depending on cycle and detergent concentration.

The cartridge fits into compartment (B) of the dispenser drawer for convenient loading.

ν Change detergent concentration setting if detergent used is different than factory preset of 2x concentration. See “About Detergent Concentration” section.

ν Change water hardness setting if desired level is different than factory preset of Normal.

ELiquid High Efficiency “HE” detergent compartment

This compartment holds liquid or powdered HE detergent for your main wash cycle.

The number of loads will vary, depending on detergent concentration, load size, cycle used, and soil level. The maximum capacity of up to 36 loads requires use of 6x concentration detergent.

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CYCLE STATUS LIGHTS

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

Load & GoDispenser Drawer

This will be lit when the washer is on with the dispenser drawer closed and the cartridge in place. If the cartridge is removed and the drawer is closed, Load & Go will not light.

Detergent Level

Low – This will light (yellow) if there is enough detergent

in the Load & Gocartridge for only a few more cycles.

Empty – This will light (red) if there is no detergent in the Load & Gocartridge.

Door Locked

Door Locked will light to indicate that the door is locked and cannot be opened without first pausing or canceling the cycle.

Add Garment

When Add Garment is lit, you may pause the washer, open the door, and add items. Touch and hold the Start button to start the washer again.

Dispensing

This will light when the detergent is being dispensed.

Done

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

Delay Wash

This will light when a delay time has been set.

Sensing

When the Start button is touched, the washer will first perform a self-test on the door lock mechanism and the sensing light will come on. You will hear a click, the drum will make a partial turn, and the door will click again as it unlocks briefly. The door will click one more time when it locks again.

Once the door has locked the second time, the washer will begin tumbling and adding water. This sensing process

will continue throughout the cycle. You may also hear water flowing through the dispenser, adding detergent to the load.

After the load size is sensed, the estimated time based on load size will be displayed. The actual cycle time may be lengthened; however, the display will continue to show the estimated time.

The sensing light will blink once a second at various times during the cycle, such as when the washer is reducing extra suds.

Steaming

This will light to show that the cycle is using steam for added cleaning power.

FanFresh® Option

The FanFresh indicator will light when the FanFresh® option is active. During this time, the washer will occasionally tumble the load while a fan circulates fresh air through the washer.

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Cycle Guide

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best fit the load being washed. Not all settings are available with each cycle, and some options cannot be used together.

Not all cycles and options are available on all models.

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more than ¼ full.

Medium load: Fill the washer drum up to about ½ full.

Large load: Fill the washer drum up to about ¾ full.

Extra-large load: Fill the washer drum, but make sure clothes can tumble freely. For best results, avoid packing tightly.

Items to wash

 

 

 

 

 

 

using default

 

Wash

Spin

Soil

Available

 

cycle settings:

Cycle:

Temperature:*

Speed:***

Level:

Options:

Cycle Details:

Normally soiled

Normal

Extra Hot

Extra Fast

Extra Heavy

Steam Clean**

This cycle combines

cottons, linens,

 

Hot

Fast

Heavy

FanFresh®

medium-speed tumbling

sheets, and

 

Warm

Medium

Normal

Extra Rinse

and an extra-fast-speed

mixed garment

 

Cool

Off

Light

PreSoak

spin. This cycle is designed

loads

 

Cold

 

 

Delay Wash

to provide the most energy

 

 

 

 

 

 

efficiency.

 

 

 

 

 

 

 

Heavily soiled

Whites

Extra Hot

Extra Fast

Extra Heavy

Steam Clean**

Uses a longer wash time

white fabrics

 

Hot

Fast

Heavy

EcoBoost

with fast-speed tumbling,

and garments

 

Warm

Medium

Normal

FanFresh®

extra rinsing, and an extra

 

 

Cool

Slow

Light

Extra Rinse

fast-speed spin to provide

 

 

Cold

Off

 

PreSoak

optimal cleaning and rinsing

 

 

 

 

 

Delay Wash

when bleach is used.

 

 

 

 

 

 

 

Sturdy colorfast

Heavy

Extra Hot

Extra Fast

Extra Heavy

Steam Clean**

Fast-speed tumbling and

fabrics and

Duty

Hot

Fast

Heavy

EcoBoost

an extra-fast-speed final

heavily soiled

 

Warm

Medium

Normal

FanFresh®

spin help provide optimal

garments

 

Cool

Slow

Light

Extra Rinse

cleaning and reduce

 

 

Cold

Off

 

PreSoak

drying times.

 

 

 

 

 

Delay Wash

 

 

 

 

 

 

 

 

Sturdy towels

Towels

Extra Hot

Extra Fast

Extra Heavy

Steam Clean**

Provides fast-speed

and wash cloths

 

Hot

Fast

Heavy

EcoBoost

tumbling, longer wash time,

 

 

Warm

Medium

Normal

FanFresh®

normal rinsing, and an extra

 

 

Cool

Slow

Light

Extra Rinse

fast-speed spin to shorten

 

 

Cold

Off

 

PreSoak

drying time.

 

 

 

 

 

Delay Wash

 

 

 

 

 

 

 

 

Bright or darkly

Colorlast

Extra Hot

Extra Fast

Extra Heavy

 

This cycle combines gentle

colored cottons,

 

Hot

Fast

Heavy

 

tumbling and soaking to

linens, casual

 

Warm

Medium

Normal

 

protect colors and provide

and mixed

 

Cool

Slow

Light

 

a gentle cleaning.

loads

 

Cold

Off

 

 

 

 

 

 

 

 

 

 

* All temperature selections feature a Cold rinse.

Continued on next page

 

**The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

***Spin speed varies by model.

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Items to wash

 

 

 

 

 

 

using default

 

Wash

Spin

Soil

Available

 

cycle settings:

Cycle:

Temperature:*

Speed:***

Level:

Options:

Cycle Details:

Clothing,

Sanitize

Extra Hot

Extra Fast

Extra Heavy

Steam Clean**

This cycle eliminates

bedding and

 

 

Fast

Heavy

FanFresh®

99.99% of the most

towels requiring

 

 

Medium

Normal

Extra Rinse

common bacteria

sanitization

 

 

Slow

Light

Delay Wash

found in clothes,

 

 

 

Off

 

 

sheets, and towels.

 

 

 

 

 

 

The extra hot wash

 

 

 

 

 

 

temperature ensures

 

 

 

 

 

 

sanitization. Check

 

 

 

 

 

 

recommended wash

 

 

 

 

 

 

temperature of your

 

 

 

 

 

 

items. Bacteria tested

 

 

 

 

 

 

were K. pneumonia,

 

 

 

 

 

 

P. aureginosa, and

 

 

 

 

 

 

S. aureus.

 

 

 

 

 

 

 

 

Eco Sanitize

Hot

Fast

Heavy

FanFresh®

This cycle eliminates

 

with Oxi

 

Medium

Normal

Extra Rinse

99.99% of the most

 

 

 

Slow

Light

Delay Wash

common bacteria

 

 

 

Off

 

 

found in clothes,

 

 

 

 

 

 

sheets, and towels.

 

 

 

 

 

 

Using the highest wash

 

 

 

 

 

 

temperature available

 

 

 

 

 

 

and adding a powdered

 

 

 

 

 

 

Oxi product in the drum

 

 

 

 

 

 

ensures sanitization.

 

 

 

 

 

 

Check recommended

 

 

 

 

 

 

wash temperature of

 

 

 

 

 

 

your items and use

 

 

 

 

 

 

the amount of Oxi

 

 

 

 

 

 

recommended by

 

 

 

 

 

 

the manufacturer.

 

 

 

 

 

 

Bacteria tested

 

 

 

 

 

 

were K. pneumonia,

 

 

 

 

 

 

P. aureginosa, and

 

 

 

 

 

 

S. aureus.

 

 

 

 

 

 

 

No clothes in

Clean

 

 

 

 

Use this cycle every 30

washer

Washer

 

 

 

 

washes to keep the inside of

 

with affresh®

 

 

 

 

your washer fresh and clean.

 

 

 

 

 

 

This cycle uses a higher

 

 

 

 

 

 

water level. Use with affresh®

 

 

 

 

 

 

washer cleaner tablet or liquid

 

 

 

 

 

 

chlorine bleach to thoroughly

 

 

 

 

 

 

clean the inside of your

 

 

 

 

 

 

washer. This cycle should not

 

 

 

 

 

 

be interrupted. See “Washer

 

 

 

 

 

 

Care.”

 

 

 

 

 

 

IMPORTANT: Do not place

 

 

 

 

 

 

garments or other items in

 

 

 

 

 

 

the washer during the Clean

 

 

 

 

 

 

Washer with affresh® cycle.

 

 

 

 

 

 

Use this cycle with an empty

 

 

 

 

 

 

wash tub. See “Washer Care”

 

 

 

 

 

 

in “Washer Maintenance.”

 

 

 

 

 

 

 

Wet load of

Drain & Spin

N/A

Extra Fast

N/A

FanFresh®

Use Drain & Spin to

clothes

 

 

Fast

 

Delay Wash

remove excess water

 

 

 

Medium

 

 

from the load. Spin

 

 

 

Slow

 

 

speed can be set

 

 

 

Off

 

 

to a slower setting.

 

 

 

 

 

 

 

* All temperature selections feature a Cold rinse.

Continued on next page

 

**The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

***Spin speed varies by model.

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