Welltech ePBX40 User Manual V.2.0

ePBX40 A built-in 4-port analog FXO IP-PBX

User’s Manual

Version: V2.0

Released Date : 04-2014

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CH1. Overview ......................................................................................... 9

1.1 Specifications .................................................................................................. 9

1.2 Hardware Overview ..................................................................................... 10

1.2.1 Front Panel ................................................................................................. 10

1.2.2 The Back Panel .......................................................................................... 11

CH2. Start to configure ePBX40 ................................................. 12

2.1 Connection ePBX40 ..................................................................................... 12

2.1.1 Network Configuration ............................................................................. 13

2.1.2 Extension Configuration .......................................................................... 15

CH3. Full Web Configurations ..................................................... 25

3.1 Telephony ........................................................................................................ 27

3.1.1 Line Setting ................................................................................................ 27

3.1.2 Tone Setting ............................................................................................... 30

3.1.3 Disconnect Tone Recording ..................................................................... 31

3.2 Configuration ................................................................................................. 34

3.2.1 IP PBX ................................ ................................ ................................ ......... 34

3.2.2 Office Call Rule .......................................................................................... 40

3.2.3 Feature Code ............................................................................................. 43

3.2.4 SIP Extension ............................................................................................ 47

3.2.5 SIP Trunk .................................................................................................... 55

3.2.6 SIP Trunk Registration ............................................................................. 60

3.2.7 Outgoing Routing ...................................................................................... 64

3.2.8 Incoming Routing Call Rule ..................................................................... 68

3.2.9 Dial Group .................................................................................................. 70

3.2.10 Speed Dial .............................................................................................. 71

3.3 Information .................................................................................................... 73

3.3.1 Subscriber Information ............................................................................ 73

3.3.2 Call Monitor ................................................................................................ 74

3.3.3 System Info ............................................................................................... 76

3.4 Network ........................................................................................................... 77

3.4.1 Network ...................................................................................................... 77

3.4.2 DDNS Srv. .................................................................................................. 80

3.5 Management .................................................................................................. 81

3.5.1 Time Setting .............................................................................................. 81

3.5.2 SMTP Setting ............................................................................................. 83

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3.5.3 VM Setting .................................................................................................. 84

3.5.4 Security....................................................................................................... 85

3.5.5 Firmware Upload ....................................................................................... 86

3.5.6 Music Upload .............................................................................................. 87

3.5.7 Import Setting ........................................................................................... 88

3.5.8 Export Setting ........................................................................................... 89

3.5.9 Reset To Default ........................................................................................ 90

3.5.10 Reboot System ....................................................................................... 90

CH4. Application Setting ............................................................... 91

4.1 Call Features .................................................................................................. 91

4.1.1 Authentication ........................................................................................... 91

4.1.2 Automated Attendant ............................................................................... 91

4.1.3 Call Forward on Busy ............................................................................... 91

4.1.4 Call Forward on No Answer ..................................................................... 91

4.1.5 Call Forward Unconditional ................................................................ ..... 91

4.1.6 Call Forward Unavailable ......................................................................... 91

4.1.7 Call Hold/Retrieval (Client based) ......................................................... 92

4.1.8 Call Routing ................................................................................................ 92

4.1.9 Call Waiting (Client or extension devices based Only ) ..................... 92

4.1.10 Caller ID .................................................................................................. 92

4.1.11 CLIR (Caller Line Identification Restriction) ..................................... 92

4.1.12 Do Not Disturb (Client based) ............................................................ 92

4.1.13 Flexible Extension Logic ....................................................................... 93

4.1.14 Music On Hold ........................................................................................ 93

4.1.15 Music On Transfer .................................................................................. 93

4.1.16 Call Pickup .............................................................................................. 93

4.1.17 Call Park .................................................................................................. 93

4.1.18 Time and Date ....................................................................................... 93

4.1.19 Trunk (i.e. WellGate 2540 or 2680 FXO Gateway) ......................... 93

4.1.20 IP Phone .................................................................................................. 93

4.1.21 Call Monitor ............................................................................................ 93

CH5 Appendix ................................ ................................ ........................ 94

5.1 Application between Welltech CPE device and ePBX40 ................... 94

5.1.1 The VOIP Gateway (2504 and 2608) can register to ePBX40 ......... 97

5.1.2 ePBX40 register to IP Telephony Service Provider(ITSP) as a SIP

trunk 102

5.1.3 Subscriber in ITSP side should be able to contact Extension of

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Figure List

ePBX40.................................................................................................................... 106

5.2 Application of multiple ePBX40 ............................................................ 108

5.2.1 Connect multiple ePBX40 and call extensions between them ........... 108

5.2 CDR Concept (Real Time) ........................................................................ 115

5.3 How to convert audio files ...................................................................... 117

5.4 How to analyze disconnect tone ........................................................... 119

5.5 Small office IP-PBX application ............................................................ 124

Figure 1.2.1 front panel ................................................................. 10

Figure 2.1.1 Network Setting ........................................................ 13

Figure 2.1.2-1 Line Setting (up to 8 Lines) ............................. 15

Figure 2.1.2-2 SIP Extension (up to 60 external IP devices) 15

Figure 2.1.2-3 Line Setting (built-in 8 port FXO) ................... 17

Figure 2.1.2-4 Extension Setting (External 60 IP devices ) . 17

Figure 2.1.3-1 SIP Trunk ............................................................ 21

Figure 2.1.3-2 Trunk Setting ...................................................... 22

Figure 3.1.1-1 Line Setting (built-in 8-port FXO gateway

account number) ............................................................................. 27

Figure 3.1.1-2 Line Setting (Details setting of built-in 8-port

FXO Lines) ........................................................................................ 28

Figure 3.1.3-1 Disconnect tone Recording Procedures ......... 32

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Figure 3.2.1-1 IP PBX Setting .................................................... 35

Figure 3.2.2-1 Office Call Rule ................................................... 40

Figure 3.2.1-2 Office 1 Call Rule ............................................... 41

Figure 3.2.3-1 Feature Code ...................................................... 43

Figure 3.2.4-1 SIP Extension ..................................................... 47

Figure 3.2.4-2 Extension Setting .............................................. 48

Figure 3.2.4-3 Extension Setting of Quick add ....................... 51

Figure 3.2.4-4 Extension Setting .............................................. 54

Figure 3.2.5-1 SIP Trunk ............................................................ 55

Figure 3.2.5-2 Trunk Setting ...................................................... 56

Figure 3.2.5-3 Trunk Setting ...................................................... 59

Figure 3.2.6-1 SIP Trunk Registration page ............................ 60

Figure 3.2.6-2 SIP Trunk Setting .............................................. 61

Figure 3.2.6-3 SIP Trunk Setting .............................................. 63

Figure 3.2.7-1 Outgoing Call Routing ....................................... 64

Figure 3.2.7-1 Outgoing Routing ............................................... 65

Figure 3.2.8-2 Incoming Routing Setting ................................ 68

Figure 3.2.9-2 Dial Group Setting ............................................. 70

Figure 3.2.10-1 Speed Dial Table .............................................. 71

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Table List

Figure 3.2.10-2 Speed Dial ........................................................ 71

Figure 3.3.1-1 Subscriber Info .................................................. 73

Figure 3.3.2-1 Call Monitor ........................................................ 74

Figure 3.3.3-1 System Info ........................................................ 76

Figure 3.4.1-1 Network Setting ................................................. 77

Figure 3.4.1-2 Network Routing ................................................ 79

Figure 3.4.2-1 DDNS Setting ..................................................... 80

Figure 3.5.1-1 Time Setting ....................................................... 81

Figure 3.5.2-1 Security ............................................................... 85

Figure 3.5.3-1 Firmware Upload ................................................ 86

Figure 3.5.4-1 Music Upload ...................................................... 87

Figure 3.5.5-1 Import Setting ................................................... 88

Figure 3.5.6-1 Export Setting .................................................... 89

Figure 3.5.7 Rest To Default ...................................................... 90

Figure 3.5.8 Reboot System ....................................................... 90

Table 1.2.1 front panel .............................................................................................. 10

Table 1.2.2 back panel .............................................................................................. 11

Table 2.1.1 Network Setting ................................................................................... 13

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Table 2.1.2-1 Line Setting........................................................................................ 15

Table 2.1.2-2 SIP Extension .................................................................................... 16

Table 2.2.1-3 Line Setting........................................................................................ 17

Table 2.2.1-4 Extension Setting ............................................................................ 18

Table 2.1.3-1 SIP Trunk ............................................................................................ 21

Table 2.1.3-2 Trunk Setting .................................................................................... 22

Table 3.1.1-1 Line Setting ....................................................................................... 27

Table 3.1.1-2 Line Setting ....................................................................................... 28

Table 3.1.2-1 Tone Setting ...................................................................................... 30

Table 3.1.3-1 Disconnect tone Recording Commands .................................. 33

Table 3.2.1-1 IP PBX .................................................................................................. 35

Table 3.2.2-1 Office Call Rule ................................................................................. 40

Table 3.2.1-2 Extension Setting ............................................................................ 41

Table 3.2.3-1 Feature Code ..................................................................................... 44

Table 3.2.4-1 Extension ............................................................................................ 47

Table 3.2.4-2 Extension Setting ............................................................................ 48

Table 3.2.4-3 Extension Setting ............................................................................ 51

Table 3.2.4-4 Extension Setting ............................................................................ 54

Table 3.2.5-1 SIP Trunk ............................................................................................ 55

Table 3.2.5-2 Trunk Setting..................................................................................... 56

Table 3.2.6-1 SIP Trunk Setting ............................................................................ 60

Table 3.2.6-2 SIP Trunk Setting ............................................................................ 61

Table 3.2.7-1 Outgoing Call Routing .................................................................... 64

Table 3.2.7-2 Outgoing Routing ............................................................................ 65

Table 3.2.8-2 Incoming Routing Setting ............................................................ 68

Table 3.2.9-1 Dial Group Setting .......................................................................... 70

Table 3.2.10-2 Speed Dial ....................................................................................... 71

Table 3.3.1-1 Subscriber Info ................................................................................. 73

Table 3.3.2-1 Call Monitor ........................................................................................ 74

Table 3.3.3-1 System Info ....................................................................................... 76

Table 3.4.1-1 Network Setting ............................................................................... 77

Table 4.2.1-2 Network Routing .............................................................................. 79

Table 3.4.2-1 DDNS Setting (IPV4) ..................................................................... 80

Table 3.5.1-1 Time Setting ...................................................................................... 81

Table 3.5.2-1Security................................................................................................. 85

Table 3.5.3-1 Firmware Upload .............................................................................. 86

Table 3.5.4-1 Music Upload ..................................................................................... 87

Table 3.5.5-1 Import Setting .................................................................................. 88

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Table 3.5.6-1 Export Setting ................................................................................... 89

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CH1. Overview

ePBX40 is an IP based PBX which includes legend digital PABX telephony services, Auto
Attendant and Music Ring Back Tone features together. It has built-in 4-port FXO gateway
to reduce installation extra jobs. ePBX40 is not only an IP-PBX, but also an efficient
communication tool to help your business and management more efficient. With flexible
and full functionality, ePBX40 gives a complete transition from traditional PABX to the new
generation IP-PBX.

1.1 Specifications

 Protocol

 SIP RFC 3261 Compliance
 WAN Network: Support Fixed IP, DHCP, And PPPoE mode

 IVR

 Web Based Auto Attendant Call Rule
 Scheduled And Fixed Greeting
 Support Branch Office (2 offices) different greeting

 Toll Restriction

 Provide Different Level Toll Restriction Services
 Support Call Duration Restriction
 Support Personal Password
 Support Outgoing Call Routing Password

 PBX Call Features

 Flexible PSTN/FXO interface incoming/outgoing features
 Call Transfer (Consultant, Blind)
 Call Forward (Busy, No Answer, Unconditional, Unavailable)
 Call Hold and Retrieval
 Call Routing
 Call Waiting
 Call Pickup (Global, Specific)
 Call Park
 CLIR (Caller Line Identification Restriction)
 DND (Do Not Disturb)
 Dial Group (Ring All, Sequential Ring, Dynamic Ring)
 Speed Dial
 Music Ring Back Tone
 Music On Hold
 Music On Transfer
 Built-in CDR Report
 Call Monitor
 BLF, Busy Lamp Field (RFC 4235)
 Voice mail
 T38

 FXO Call Features

 Up-to 4 ports built-in FXO Gateway
 Caller ID detection (DTMF and FSK Bellcore)

 PSTN line Disconnect Detection

 PSTN Loop Current Drop

 Disconnect Tone

 Configurable Incoming Ring Count Before Answer

 Dial Delay Setting after Off-Hook PSTN line (To wait for Dial tone before sending

DTMF digits)

 Codecs

 G.711 a-Law

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LED

Description

Power

When the power adapter is connected, the LED will light up green.

Status

When system is startup successfully, the LED will light up green.

Reset

When click the reset key over 5 seconds, this will light up green until the system

automatically reboot.

WAN

This will light up green when the gateway’s WAN port is physically connected to

the public internet. When data is transmitted through this port, it will flash

green.

The default IP of WAN port is DHCP.

LAN

This will light up green when the gateway’s LAN port is physically connected to a

local network (Refer to Rear Panel section in page number for location of LAN

port). When data is transmitted through this port, it will flash green.

The default IP of LAN port is 192.168.123.123.

 G.711 u-Law
 G.729 pass through

Note: ePBX40 DOES NOT support either Transcodes or Video codec (Video Phone).

Both ends of IP devices can only use one of above Codecs to talk by registering to
ePBX40.

 Technical Features

 Support DDNS (WAN port only)
 Built-in NTP Client and Server
 Subscriber NAT Traversal (IP extension devices talk between WAN and LAN port)
 Behind NAT Support (up to 8 NAT concurrent Calls)
 Multilingual Web User Interface
 Management: Web Browser Management (Support Windows IE only)
 HTTP Firmware Upgrade
 Export/Import Configuration to back-up your configuration
 Network Interface: WAN x 1 port, LAN x 1 port.
 DTMF: RFC2833 and SIP-Info

 Capacity

 4 FXO ports(Built-in) and external 60 SIP subscribers
 8 NAT concurrent calls

1.2 Hardware Overview

1.2.1 Front Panel

Front panel LEDs of ePBX40 indicates network activities and FXO gateway ports status.

Figure 1.2.1 front panel

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TEL1~TEL4

The status LED for FXO port 1-4, this will light up amber orange when the

connected phone is engaged in a conversation. It will flash amber orange when

there is an incoming call.

LED and COM
port

Description

Power

When the power adapter is connected, the LED light up green.

WAN

This LED light up green when the gateway’s WAN port is physically
connected to the public internet. It will flash green. The default IP of

WAN port is DHCP.

WAN status

When data is transmitted through this port, it flashes green.

LAN

This LED light up green when the gateway’s LAN port is physically
connected to a local network (Refer to Rear Panel section for location of
LAN port). The default IP of LAN port is 192.168.123.123.

LAN status

When data is transmitted through this port, it will flash green.

Line1 to Line4

The LED status of FXO ports 1-4 are as follows.

1. Flashing: No PSTN/PBX line connects to RJ-11 FXO port.

2. Steady OFF: PSTN/PBX line connects to RJ-11 FXO port and in Idle

mode.

3. Flashing: An incoming Ring to FXO port.

4. Steady ON: FXO port is in busy status.

Item

Description

Line 1 to Line 4

The RJ-11 socket for PSTN/FXO line (the color is gray)

LAN

10/100 Base-T RJ-45 socket for LAN port, connects to computer for
Webpage configuration. And also let SIP IP devises connect at private IP

address. It doesn’t support data Internet connection.

WAN

10/100 Base-T RJ-45 socket for WAN port, connects to the Internet IP
network. The IP address of WAN port is used for other extensions to
register at ePBX40 IP-PBX.

DC12V-1.5A

The power socket, input with DC 12V at 1.5A rating.

Table 1.2.1 front panel

1.2.2 The Back Panel

Here are back Panel photo.

Figure 1.2.2 Back Panel

Table 1.2.2 back panel

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CH2. Start to configure ePBX40

2.1 Connection ePBX40

Step 1: Connect LAN port of ePBX40 with your computer via crossover cable directly or

connect with Switch/Hub via straight through cable.

Step 2: Prepare one computer, and change the IP address to be static (fixed) IP at

192.168.123.12x with subnet mask 255.255.255.0.

Note:

Please use Windows XP IE 6.0 web browser or above version to configure ePBX40

webpage setting. Welltech products don’t support other Web Browser such as Firefox to

configure. Otherwise, you may not be able to save your changes at webpage.

Step 3: Open IE Browser and link to default LAN IP address of ePBX40 at 192.168.123.123

with default port number 10087, i.e. http://192.168.123.123:10087

Step 4: Login ePBX40 with default user ID: root, and Password: root. After login

ePBX40, you can start to configure basic and advanced features.

Step 5: To start

To make ePBX40 work, some basic and advanced configurations have to be done first,
those include Network (WAN and LAN IP address), Extensions (extension number and
password) and Line (FXO ports account number and dial rule).

Notice: please remember to back up your configuration and IVR package

after you have configured them. Please go to page of Export
Setting to export and save them at your computer.

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Label

Description

WAN Port Setting:

Mode

Select ePBX40 WAN port network mode to be Fixed IP, DHCP
or PPPoE.

Note: If you want other extensions IP devices from Internet to
register to ePBX40 via WAN port, you have to select Fixed IP
mode and give a static and physical IP address.

IP Address

Enter the IP Address, If ePBX40 was set to fixed IP mode.

Subnet Mask

Enter the Subnet Mask Address, If ePBX40 was set to fixed IP
mode.

Default Gateway

Enter the Default Gateway Address, If ePBX40 was set to fixed
IP mode.

Primary DNS

Enter the IP address for Primary DNS. The default is

168.95.1.1.

Secondary DNS

Enter the IP address for Secondary DNS. The default is null.

Default Gateway
Backup

Select Enable option, if there are any connection problem
occurred on primary default gateway connections, all the traffic

2.1.1 Network Configuration

To change your Network Setting, click Network, and then click the Network Setting
table. The screen appears as follows.

Figure 2.1.1 Network Setting

The following table describes the features in this screen.

Table 2.1.1 Network Setting

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will be guided and switched to the secondary default gateway
for proper operation. The default is Disable.

Secondary Default
Gateway

Enter the Secondary Default Gateway. If you choose the
Default Gateway Backup to Enable.

Check Point

Enter the Check Point IP address if you choose the Default
Gateway Backup to Enable. ePBX40 uses the ping command to
PING this IP address in order to check if there are any
connection problem occurred on primary default gateway
connections.

Current used Default
Gateway

This field display existing used Default Gateway IP address.
PPPoE ID

Enter the PPPoE ID if you choose the Mode to PPPoE.

PPPoE PWD

Enter the PPPoE Password if you choose the Mode to PPPoE.

MAC

This field shows the MAC address. The MAC address cannot be
modified.

LAN Port Setting:

IP Address

Enter the IP Address. The default is 192.168.123.123.

Subnet Mask

Enter the Subnet Mask Address. The default is 255.255.255.0.

MAC

This field shows the MAC address. The MAC address can’t be
changed.

Network Routing Table:

Select

Select this check box, then modify or delete it.

Destination

This field shows the IP address.

Network

This field shows the Subnet Mask address.

Gateway

This field shows the Default Gateway address.

When you enable this feature, ePBX40 sends all packets to this

gateway instead of WAN or LAN gateway. Default is blank.

Add

Click on the Add button, then display Network Routing screen.

Modify

IP address can be modified by clicking on the check box next to
the IP address and click on the Modify button.

Delete

IP address can be deleted by clicking on the check box next to
the IP address and click on the Delete button.

Apply

Click on the Apply button to save your customized settings and
exit this screen.

Cancel

Click on the Cancel button to give up these changes.

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Label

Description

Select

Select this check box, then modify or delete each FXO line. The
total amount was limited to 4.

Line ID

This field shows the Line ID from 1 to 4 which is reference to
connection port at front and rear panel.

Line Number

This field shows the Line Number which is not a PSTN number
or PBX extension number. Instead, this number is for ePBX40

internal SIP account used only.

Comment

This field shows the remark information such as user name,
PSTN line number or PBX’s extension number for system

2.1.2 Extension Configuration

Both Line Setting (built-in 4-port FXO Gateway) and external SIP extensions (up to 60
IP devices) have to configure its unique account to register on ePBX40. To configure
Extension account, click Configuration, and then click the Extension table. The screen
appears as follows.

Figure 2.1.2-1 Line Setting (up to 4 Lines)

Line Setting (built-in 4-port FXO Gateway) only support configuration built-in up to 4

Lines FXO gateway parameters. Both External FXO Gateway device (via local LAN port)

and Remote FXO Gateway devices (via Internet) register on ePBX40, Only use SIP Trunk

command to configure.

Figure 2.1.2-2 SIP Extension (up to 60 external IP devices)

The following table describes the features in this screen.

Table 2.1.2-1 Line Setting

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manager notice.

Type

This field shows built-in 4-port Type information. Currently,
ePBX40 only provide FXO port and it shows Local Trunk.

Dial Plan

This field shows the Dial Plan information includes routes plans.

Modify

One of 4-Line configuration can be modified by clicking on the
checkbox next to the Line ID and click on the Modify button.

Label

Description

Select

Select this check box, then modify or delete.

Extension Number

This field shows the Extension Number.

Comment

This field shows the remark information such as user name.

NAT Traversal

This field shows the NAT Traversal enable or disable.

Dial Plan

This field shows the Dial Plan information includes routes plans.

Add

Click on the Add button, and then display a new Extension
Setting screen.

Modify

An extension can be modified by clicking on the checkbox next
to the extension and click on the Modify button.

Delete

An extension can be deleted by clicking on the checkbox next to
the extension and click on the Delete button.

Quick Add

Click on the Add button, then display an new Extension Setting
screen.

Quick Delete

Click on the Quick Delete button, then display a batch of
Extension number to be deleted.

Total Count

This field shows Total subscriber Counts information.

Number Search

Enter the search number, then click enter key. The screen will
display matched search data.

Total Page

This field shows Total Pages of subscriber information.

Page

This field shows Page Number information where you are. You
can Enter page number, then click enter key. The screen will
display this page data.

Next/Prev

Click on the Next/Prev to Next/Previous Page. The system will
auto display the Next or Previous page Information.

Table 2.1.2-2 SIP Extension

Click Add/Modify. The screen appears as follows to configure more in details
parameters.

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Label

Description

Line Number

Assign one number which is also the SIP registration name for
this Line.

Dial Plan

A PSTN/FXO incoming Call behavior description.
Define the dialing plan for Extension. It specifies the location of
the instruction used to control what extension is allowed to do,
and what to do with incoming calls to this extension. In this
field, you can Choose 5 dial levels for Extension, including

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record, to a certain Route
Level, as R1, R2…, etc. [ext-only] means this FXO Line

Figure 2.1.2-3 Line Setting (built-in 4 port FXO)

Figure 2.1.2-4 Extension Setting (External 60 IP devices)

The following table describes the features at above screen.

Table 2.2.1-3 Line Setting

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incoming call only go to Extension. [ext+R1] means this FXO
Line incoming call only go to Extension and Route Level with
R1. [ext+R12] means this FXO Line incoming call only go to
Extension and Route Level with R1 and R2. [ext+R123] means
this FXO Line incoming call only go to Extension and Route
Level with R1, R2 and R3. [ext+allroutes] means this FXO Line
incoming call only go to Extension and Route Level with R1, R2,
R3 and R4(allroutes).

Note:
For more information about Route Level, please refer to the
user manual: Chapter 3.2.7 Outgoing Routing.

Hotline

Each FXO Line incoming call can directly Hotline (Direct
forward) to your predefined Office 1, Office 2 (a group of
extensions) and your desire extensions(such as operator) or
Mobile phone (select one free FXO line to dial out or use SIP
trunk to dial) or City phone call.

Caller ID Detection

Your local Telco PSTN’s caller ID specification could be either
DTMF or FSK Bellcore protocol. You need to consult your local
PSTN company’s specification and give proper Caller ID type
configuration in order to detect and carry Caller ID to extension
when there is an incoming call.

Current Drop For
Disconnect

PSTN line or PBX extension drop tip/ring loop current to present
a disconnect call. ePBX40 has this feature to detect the absence
of loop current in order to release FXO Line.

Answer Ring Count

FXO port answers an incoming call automatically after
pre-configured Ring count reached. The Ring Count has to set

up to 2 if you want to detect FSK type caller ID from PSTN line.

Dial Delay Time

This delay time was used to wait for Dial tone before sending
DTMF digits. Some PSTN line may not give dial tome
immediately after Off Hook.

Input(Encode)Gain

Adjust volume from PSTN line to FXO port (default is 0 dB).

Manual Hunt

To allow all of extension to get this line. Default is disable.

Output(Decode)Gain

Adjust volume from FXO port to PSTN line (default is 0 dB).

Comment

You can enter a 20 letter words of note here.

Apply

Click on the Apply button to save your customized settings and
exit this screen.

Cancel

Click on the Cancel button to give up changes.

Label

Description

Extension Number

Assign one number which is also the SIP registration name for
this extension.

Password

Assign the register password for SIP IP devices (for instance, IP
Phone or FXS gateway) to register on ePBX40.

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Table 2.2.1-4 Extension Setting

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Office

Select the office group in which this extension was belonged to.

Call Group

You can use the Call Group parameter to assign an Extension to
one or more groups.

Pickup Group

You can use the Pickup Group option in conjunction with this
parameter to allow a ringing phone to be answered from
another extension.

Note:
The Pickup Group is to allocate extensions to the same Call
Pickup Group. One extension is only authorized to pick up
remote ring extensions when they are assigned to the same
Call Pickup Group. By default code, remote ringing extensions
can be answered by pressing digit *1.
Extension can be defined to multiple Call Groups. To enter
multiple Call Pickup Group number at one Extension by a

“comma”. For example, input “1,3,5” into Call Group or Pickup

Group.

Dial Plan

Describe extension dial out authority behavior.
Define the dialing plan for Extension. It specifies the location of
the instruction used to control what extension is allowed to do,
and what to do with incoming calls for this extension. In this
field, you can Choose 5 dial levels for Extension, including
[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].
You can define an “Outgoing call” record, to a certain Route
Level, as R1, R2…, etc. [ext-only] means this subscriber can
only call to Extension. [ext+R1] means the subscriber with
such Dial Plan can call to Extension and Route Level with R1.
[ext+R12] means the subscriber with such Dial Plan can call to
Extension and Route Level with R1 and R2. [ext+R123] means
the subscriber with such Dial Plan can call to Extension and
Route Level with R1, R2 and R3. [ext+allroutes] means the
subscriber with such Dial Plan can call to Extension and Route
Level with R1, R2, R3 and R4(allroutes).

Note:
For more information about Route Level, please refer to the
user manual: Chapter 3.2.7 Outgoing Routing.

NAT Traversal

If the Extension device is installed behind a device performing
NAT such as firewall or router, and need to register to ePBX40
on public network, this extension has to enable this function.
Enable NAT Traversal to force ePBX40 to ignore the contact
information for the Extension and use the address from which
the packets have been received.

Fixed Trunk ID

User can define a Fixed Trunk for a certain extensions. When
such extension makes an outgoing call via routing table,
ePBX40 will check “Fixed Outgoing Call Rule” first. If “Fixed
Outgoing Call Rule” is enabled, ePBX40 will confirm the Fix
Trunk ID for the calling party. That means the outbound call will

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be routed by Fixed Trunk ID, if you define the Fixed Trunk ID for

the calling party and you also enable “Fixed Outgoing Call
Rule”.

Note:
For more information about Fixed Outgoing Call Rule, please
refer to the user manual: Chapter 3.2.7 Outgoing Routing.

Absolute Timeout

(Toll Restriction)

Specify the timeout value for the outgoing calls. Please also go
to Outgoing Call Rule page to enable the Route Timeout
function to restrict talking time (Toll Restriction).

BLF

Enable Busy Line Field functions for extensions if your
extension support BLF feature such as iP380 IP Phone.

Forward CallerID

By default, the “from header of SIP invite” contains the caller’s
line number when forward function is activated. But this may
make some errors occurred for some SIP Trunk services.
So we add this function in the “Extension Setting” page, let
user modify the line number of SIP Invite’ s from header, from
calling party’s number to the called party’s number. In other
words, the receiver sees the forwarder’s extension number
instead.

Unconditional FWD

Enable Unconditional forward function by adding forwarding
number.

No Answer FWD

Enable No Answer forward function by adding forwarding
number.

Busy FWD

Enable Busy forward function by adding forwarding number.

Unavailable FWD

Enable Unavailable forward function by adding forwarding
number.

Comment

You can input a 20 bytes note for each extension here.

MailBox

User can select to disable or enable mail box function. If this
function is enabled, user could input e-mail address for the
Extension. When having voice mail of incoming call, system will
send this voice mail to the specified e-mail address.

Apply

Click on the Apply button to save your customized settings and
exit this screen.

Cancel

Click on the Cancel button to give up these changes.

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Label

Description

Select

Select this check box and modify or delete it.

Trunk Number

This field shows the Trunk Number information which register
at ePBX40.

Comment

This field shows the remark information.

NAT Traversal

This field shows the NAT Traversal information if this device was
installed behind router.

Dial Plan

This field shows the Dial Plan information when either IP Trunk

or External FXO Gateway has incoming call to extensions of

ePBX40.

Maximum Channels

This field shows the Maximum concurrent call to this trunk. For
example, the concurrent call from ePBX40 to external SIP
Server or IP-PBX. There is no limitation if this field left blank.

Add

Click on the Add button to display a new Trunk Setting screen.

Modify

A Trunk can be modified by clicking on the checkbox next to the
Trunk and click on the Modify button to modify its contents.

Delete

A Trunk record can be deleted by clicking on the checkbox next
to that Trunk and click on the Delete button.

Total Count

This field shows Total Counts of trunk information.

Number Search

Enter the search number, then click enter key. The screen will
display matched search data.

Total Page

This field shows Total Pages of trunk information.

Page

This field shows Page Number information. You can Enter page
number, then click enter key. The screen will display this page
data.

Next/Prev

Click on the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous trunk Information.

SIP Trunk Configuration

When external FXO devices were installed at either local LAN or remote locations as well
as IP Trunk, for instance, WellGate 2540 or 2680 (or connect to other SIP Server or IP-PBX
via external IP network), the SIP Trunk field has to configure properly. To change SIP
Trunk configuration, click Configuration, and click the SIP Trunk table as well. The
screen appears as follows.

Figure 2.1.3-1 SIP Trunk

The following table describes the features at above screen.

Table 2.1.3-1 SIP Trunk

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Label

Description

Trunk Number

Assign one number to Trunk. This number is also the
registration name for this Trunk device (On-Net or Off-Net FXO
devices).

Note: The Trunk Number can also be a “Trunk ID”. In the
Routing Table page, you should define the destination of prefix
route. When you define the prefix route, you should set the
Trunk ID (Trunk Number) in the Trunk page first; then you
could enter correct Trunk ID in the Destination field.

Password

Assign registration password of Trunk device to register at

ePBX40.

Host

Setting the Host field to Dynamic enable one trunk device to

register to ePBX40. Then ePBX40 knows how to reach that

trunk device. When the Host field was set to [Pre-define], an

IP address or FQDN (domain name) field pop up and need to

define properly. ePBX40 only recognizes external SIP trunk

with this Pre-define IP address to connect with.

Dial Plan

Define the dialing plan for SIP Trunk. It specifies the location of

the instruction used to control which phone number is allowed

to go, and what to do with incoming calls for this Trunk. In this

field, you can Choose 6 dial levels for Extension, including

[from-pstn], [ext-only], [ext+R1], [ext+R12], [ext+R123],

Example 1: Set up SIP Trunk number to external FXO gateway and IP Trunk.

This example is to configure Trunk Number to external FXO gateway and IP Trunk. See the
following screen at Figure 2.1.3-2.

Figure 2.1.3-2 Trunk Setting

The following table describes the features at above screen.

Table 2.1.3-2 Trunk Setting

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[ext+allroutes]. You can define an “Outgoing call” record to a

certain route level, such as R1, R2…, etc.

1.[from-pstn] is used for Trunk only. An incoming call from

External FXO gateway or IP Trunk, it can only reach assigned

operator, extensions, group or matched schedule call rule.

2.[ext-only] means this External subscribers can reach not only

defined above “from–pstn” features and all Extensions, but

also activate applications such as DND, Call Forward, Extension

Password, CLID and etc. It can also uses PBX features such as

Pick up, Call Park, Speed dial and etc.

3.[ext+R1] means the external subscribers with such Dial Plan

can call to Extensions and Route Level with R1.

4.[ext+R12] means the external subscribers with such Dial

Plan can call to Extensions and Route Level with R1 and R2.

5.[ext+R123] means the external subscribers with such Dial

Plan can call to Extensions and Route Level with R1, R2 and R3.

6.[ext+allroutes] means the external subscribers with such

Dial Plan can call to Extension and Route Level with R1, R2, R3

and R4 (allroutes).

Note: For more information about Route Level, please refer to

Chapter 3.2.7 : Outgoing Routing.

Keypad (DTMF Tone

Type)

External FXO gateway and IP Trunk can select Keypad type to

be RFC2833, In-band, or SIP-Info and Auto. To choose

Auto to select Keypad type automatically. Choose RFC2833,

In-band or SIP-Info will force the Extension to use RFC2833,

In-band or SIP-Info accordingly and the setting should be

matched the Keypad setting of Trunk device.

NAT Traversal

If the SIP IP device is located at different location (via remote

Internet) with ePBX40 and install behind an NAT device, such

as firewall or router, and want to register at ePBX40 via IP

network. Then this function has to be enabled. Enable NAT

Traversal to force ePBX40 to ignore the contact information

from the IP Trunk and use the address from which the packets

had been received.

Port

Port is used to define SIP signal port if you want to listen from

a different SIP signal port other than 5060. Welltech strongly

suggest not to use 5060 port because it is easy to be hacked to

make expensive international call. We suggest you to use port

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between 8000 to 9000. You registration IP devices has to

configure the same port number if you configure SIP port other

than 5060.

External Server

Address (i.e. SIP

Server or IP-PBX)

This field is going to set up the domain name in the SIP From

URI. Setting up this to avoid from unexpected issues if the

service provider needs information for authentication.

Maximum Channels

This feature limits the maximum channels for this Trunk. For

example, you set up 2 at this field; only 2 outgoing calls could

go through this Trunk. Default is no limitation maximum calls.

Outbound Caller ID

Some service providers require the correct registered caller ID

if it received an incoming call. ePBX40 will send the Extension’s

caller ID to this Trunk as default value, if this field left empty.

Note:

 Normally, SIP From URI contains the Extension’s calling ID

and ePBX40’s IP address, but some ITSP ( SIP Server ) may

reject this call due to security consideration. You can

modify the Calling ID and IP/Domain in the fields of

[External Server Address] and [Outbound Caller ID] when

the call is going through ePBX40 to the Destination (Trunk)

to avoid such security issue.

 If you have installed a Welltech FXO gateway as the Trunk,

you can use the default Trunk number 888 and 889 as the

FXO’s register number.

 For the FXO gateway, you may simply configure these

fields: Trunk Number, Password, Host, Dial Plan,

Keypad, NAT Traversal and RTP Mode.

 If you set up the ITSP ( external SIP Server or IP-PBX ) as

the Trunk, you may need to set up the following

configuration : Port, External Server Address and

Outbound Caller ID.

Caller ID Display

Name

When inbound call is coming from either external FXO Trunk or

IP trunk, such as 888. The caller ID Name will be the “PSTN

number” or “888”. Specify this field will be used as your desire

setting instead.

Comment

You can enter a 20 bytes note for each Trunk here.

CLIR Support

CLIR means "Caller Line Identification Restriction". This feature

is to hide the caller's number. For example, ext 101 call to ext

102. But 101 won’t like to show the caller ID to 102. So 101 can

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activate this feature to hide the caller ID. When 102 got a call

from 101, the LCD of 102 should display "Anonymous".

Apply

Click on the Apply button to save your settings and exit this

screen.

Cancel

Click on the Cancel button to give up this change.

CH3. Full Web Configurations

After Login ePBX40, you will see screen as follows. There are five main categories. Click on

each category to extend detail items.

 Telephony: Include all telephony configurations of ePBX40. (for built-in FXO Lines)

 Line Setting
 Tone Setting (Disconnect Tone Frequency and ON/OFF time setting)

 Configuration: Include all telephony configurations of ePBX40.

 IP PBX
 Office Call Rule
 Feature Code
 SIP Extension
 SIP Trunk
 SIP Trunk Reg.
 Outgoing Routing
 Incoming Routing
 Dial Group
 Speed Dial
 T.38 FAX

 Information: To show related information.

 Subscriber Info.
 Call Monitor
 System Info.

 Network: To show related information.

 Network
 DDNS Server.

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 Management: Include all system management of ePBX40.

 Time Setting
 SMTP Setting
 VM Setting
 Security
 Firmware Upload
 Music Upload
 Import Setting
 Export Setting
 Reset To Default
 Soft Reset
 Reboot System: To reboot ePBX40.

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Label

Description

Select

Select this check box, then modify or delete it.

Line ID

This field shows the FXO Line ID physical or port number.

Line Number

This field shows the FXO Line Number information to register to

ePBX40 IP-PBX.

Comment

This field shows the Comment or remarks information to this

line.

Type

This field shows the Type information of this line.

Dial Plan

This field shows the Dial Plan information of this line.

3.1 Telephony

The webpage configuration helps you configure Line Setting, Tone Setting and Disconnect

Tone analysis.

3.1.1 Line Setting

Line Setting is going to configure built-in 4-port FXO gateway account number on

ePBX40. To change built-in 4-port FXO gateway account number, click Telephony, and then

click the Line Setting. The screen appears as shown below.

Figure 3.1.1-1 Line Setting (built-in 4-port FXO gateway account number)

Table 3.1.1-1 Line Setting

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Label

Description

Line Number

Assign one number to this Line. This number is also the

registration name on ePBX40 IP-PBX.

Dial Plan

Define the dialing plan for each Line has come in to ePBX40. It

specifies the location of the instruction used to control what extension

is allowed to do, and what to do with incoming calls for this extension.

In this field, you can Choose 5 dial levels for Extension, including

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes]. You

can define an “Outgoing call” record, to a certain Route Level, as R1,

R2…, etc.

1. [ext-only] means this FXO Line can only call to Extensions.

2. [ext+R1] means this FXO Line with such Dial Plan can call to

Extension and Route Level with R1.

3. [ext+R12] means this FXO Line with such Dial Plan can call to

Extension and Route Level with R1 and R2.

4. [ext+R123] means this FXO Line with such Dial Plan can call to

Extension and Route Level with R1, R2 and R3.

5.[ext+allroutes] means this FXO Line with such Dial Plan can call to

Extension and Route Level with R1, R2, R3 and R4(allroutes).

Note:

For more information about Route Level, please refer to the user

manual: Chapter 3.2.7 Outgoing Routing.

BLF

Enable BLF (Busy Line Field) function for this extension. In general

Figure 3.1.1-2 Line Setting (Details setting of built-in 4-port FXO Lines)

Table 3.1.1-2 Line Setting

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case, BLF was used with IP Phone with LCD display to indicate your

desire’s extension or FXO line busy status.

Hotline

Each FXO Line incoming call can directly Hotline (Direct forward) to

your predefined Office 1, Office 2 (a group of extensions) and your

desire extensions(such as operator) or Mobile phone (select one free

FXO line to dial out or use SIP trunk to dial) or City phone call.

Caller ID Detection

Your local Telco PSTN’s caller ID specification could be either DTMF or

FSK Bellcore protocol. Consult your local PSTN company’s specification

and give proper Caller ID type configuration in order to detect and

carry Caller ID to extension correctly when there is an incoming call.

DTMF: DTMF caller ID detect

FSK Bellcore: FSK Caller ID detect.

FSK Bellcore with Date and Time: to filter Date and time by FSK caller

ID. (only send caller ID)

Current Drop For

Disconnect

PSTN line or PBX extension drop tip/ring loop current to present an

disconnect call. ePBX40 has this feature to detect the absence of loop

current in order to release FXO Line.

Answer Ring Count

FXO port answers an incoming call automatically after
pre-configured Ring count reached. The Ring Count has to set
up to 2 if you want to detect FSK type caller ID from PSTN line.

Manual Hunt

To allow all of extension to get this line. Default is disable.

Input(Encode)Gain

Adjust volume from PSTN line to FXO port (default is 0 dB).

Output(Decode)Gain

Adjust volume from FXO port to PSTN line (default is 0 dB).

Comment

You can enter a 20 letter words of note here.

Apply

Click on the Apply button to save your customized settings and
exit this screen.

Cancel

Click on the Cancel button to give up changes.

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Label

Description

Disconnect Tone

Recording

Click button of “Go” to go to the Disconnect Tone Recording

page. See 3.1.3 Disconnect Tone Recording

Country Template

To select a Country to use the tone parameters. When you

select a country, the following tone was configured

automatically according to that country’s tone specification.

Copy

After you have selected country and press “COPY” command,

the corresponded tone of that country will be configured

automatically.

Signal Type

Define desire Tone type such as continuous or Cadence tone.

Freq 1

(0,300-1980Hz)

In most case, the tone was generated by dual tone frequency.

This field was to fill in the low frequency if you have dual

frequency or single frequency.

Freq 2
(0,300-1980Hz)

The high frequency was filled in here if there is dual frequency
tone.

Level 1 (0-63db)

The tone strength level of low frequency. Default is 13 dB.

Level 2 (0-63db)

The tone strength level of high frequency. Default is 13 dB.

On 1 (0-10230ms)

To configure ON time of the first cycle cadence Tone.

Off 1 (0-10230ms)

To configure OFF time of the first cycle cadence Tone.

On 2 (0-10230ms)

Some tone may provide the second cycle of tone cadence. This
field support ON time of the second cadence tone. If your

3.1.2 Tone Setting

The configuration page is used to set up the disconnect tone to be detected. The detected tone is
the Disconnect Tone 1 & 2 (for FXO Line) and the others tone are used for FXS gateway generating
purpose. The disconnect tone was generated from PSTN Line to inform FXO Line that the remote
party drop this call.

Figure 3.1.2-1 Tone Setting

Table 3.1.2-1 Tone Setting

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country’s PSTN has not the second ON/OFF time, please set up
to 0.

Off 2 (0-10230ms)

Some tone may provide the second cycle of tone cadence. This
field support OFF time of the second cadence tone. If your

country’s PSTN has not the second ON/OFF time, please set up
to 0.

Deviation(ON/OFF
time)

The tolerance of cadence ON/OFF time.
Dial (FXS Only)

This row is to configure Dial tone frequency and cadence time.

Call Waiting (FXS

Only)

This row is to configure Call Waiting tone frequency and

cadence time.

Ring Back (FXS Only)

This row is to configure Ring Back tone frequency and cadence

time.

Disconnect 1 (FXO

only)

There are two sets of disconnect tone to configure. The first set

of disconnect tone. To configure disconnect tone for FXO port to

detect in order to release FXO port after call was dropped.

Disconnect 2 (FXO

only)

There are two sets of disconnect tone to configure. The second

set of disconnect tone. To configure disconnect tone for FXO

port to detect in order to release FXO port after call was

dropped.

Stutter Dial (FXS

Only)

Call Waiting message light for analog phone set only.

Busy (FXS only)

This row is to configure Busy tone frequency and cadence time.

Apply

Click on the Apply button to save your customized settings and

exit this screen.

Cancel

Click on the Cancel button to give up change.

3.1.3 Disconnect Tone Recording

This section is going to illustrate how to record disconnect tone which was generated from

local PSTN to inform FXO Line to release FXO port. The recorded tone file was stored at

RAM inside ePBX40. Please export this tone file after recording. Once ePBX40 was reset or

City power was fail, this tone file will be lost.

The procedures to record disconnect tone, please see the following Webpage description

at Figure 3.1.3-1.

After exporting disconnect tone file, there is one voice frequency analysis software to tell

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exact Frequency, Cadence ON/OFF time and you need to fill in tone table for FXO Line port

to detect exact disconnect tone in order to release FXO port after call. Please see Section

5.4 in details.

Figure 3.1.3-1 Disconnect tone Recording Procedures

Disconnect Tone Recording Steps.

Step 1: Go to ePBX40 webpage at Configuration  IP PBX to set up voice codec priority

at G.711U.

Step 2: Go to Webpage at Telephony  Tone  Disconnect Tone Recording 

General Setting  PSTN Line No to enter remote PSTN side phone number which is

busy in talking state. In this example at above Figure 3.1.3-1, the PSTN number is

82263290 and FXO Line port is 7. Next, press Apply and go to Management command to

do Soft Reset.

Step 3: Use one IP Phone or IP devices which was registered ePBX40 and dial the PSTN

number you have entered at Step 2 (the number is 82263290, for example). And this call

will use FXO port 7 to dial out to local PSTN network.

Step 4: Because this PSTN number is in busy status (at Step 2’s configuration), you will

hear Disconnect Tone (for example, Du… Du.. Du..) after dialing. Keep hearing this

disconnect tone for 5 seconds. Then hang up this call.

Step 5: Go to webpage at Telephony  Tone  Disconnect Tone Recording as

following command to Export Tone file if this disconnect tone recording is successful.

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Label

Description

Export

Export recorded disconnect tone file to your computer. It is a

ZIP compressed file. Please unzip it for analysis.

PSTN Line No

Enter a busy Phone number which was connected at PSTN

network.

Line ID for analysis

To select a FXO Line ID (FXO Line port from 1 to 4) to use.

Apply

Click the Apply button to save your settings and exit this

screen.

Cancel

Click the Cancel button to give up change.

Step 6: If you have exported disconnect tone file to your computer successfully, make sure

to clear PSTN Line number at Disconnect Tone Recording Procedures  General

Setting  PSTN Line No and configure your desire voice codec such as G.729 at

Configuration  IP PBX to set up voice codec priority at G.711U when ePBX40 go back

to normal operation mode. Click Apply and Soft Reset to take effect of your setting. See

the following webpage.

Step 7: Use third party program to analyze recorded disconnect tone. The procedures

were described at another chapter at this user guide.

Table 3.1.3-1 Disconnect tone Recording Commands

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3.2 Configuration

This screen helps you configure the following features of IP PBX, Office Call Rule, Feature

Code, SIP Extension, SIP Trunk, SIP Trunk Reg., Outgoing Routing, Incoming Routing, Dial

Group and Speed Dial.

3.2.1 IP PBX

To change your General Setting, click Configuration  IP PBX table. The screen appears

as follows. (See figure 3.2.1-1)

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Label

Description

SIP Setting

IP-PBX

Realm

Enter the IP-PBX Realm of ePBX40. This parameter is used for authentication when

there are more than one ePBX40 (or other IP-PBX or SIP Server) to connect, and

Figure 3.2.1-1 IP PBX Setting

The following table describes the content in this screen

Table 3.2.1-1 IP PBX

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they have inter-calls between ePBX40s. Please refer to SIP Trunk configuration.

IP-PBX

User Agent

Enter the IP-PBX User Agent. IP-PBX User Agent was used as a string name

specifying the value for the user agent field in the SIP header. The default value is

IP-PBX.

Proxy Port

Enter the Proxy Port. This optional parameter allows you to control the port in which

you wish the ePBX40 to accept SIP connections. Default is 5060. In order to avoid

hacker from invading your IP-PBX to make a lot of expensive international call, We

strongly suggest not to use port 5060. You can use any other port such as 8080 or

8088.

RTP Port

Start

Enter the RTP Port Start. The voice media will use RTP as the transport protocol. You

can define the RTP port range that ePBX40 used. Default start port is 10000.

Note : ePBX40 don’t support VIDEO call.

RTP Port

End

Enter the RTP Port End. The voice media will use RTP as the transport protocol. You

can define the RTP port range that ePBX40 used. Default end port is 20000.

Note: Default RTP ports ranges are from 10000 to 20000 and default proxy port is

5060. If your ePBX40 was installed behind a firewall/Router, please make sure you

have already opened the RTP ports (10000-20000) and proxy port (5060).

Please make sure the proxy port (5060) has already mapped to ePBX40 SIP Port

number configuration. We suggest you to change proxy port from 5060 to others

such as 8080 or 8088.

Max Expire

Time

This sets the maximum time of registration, in seconds. This value limits the

maximum registration expiry time. If remote client (IP device) send longer expiry

time than this value, the ePBX40 will use the Default Expire Time (see the

explanation at next field) to reply remote client.

Default

Expire Time

This sets the default SIP registration expiry time, in seconds. A client should define

this value when it registers to ePBX40 initially. This default value you set here will

be used only if the client does not specify a timeout when it registers ePBX40. On

the other hand, If ePBX40 is going to register another SIP Trunk, this is the

registration timeout value that it will send to the remote device.

SIP Port

Append

By default, ePBX40 will append SIP Port behind the SIP URI, except the port 5060.

VOIP

Attack

Protection

By default, it is enable.

User-Agent

Denied

String

There are provided 3 fields to block VOIP attack by user-agent, default is blocked

string of friendly-scanner on field 1.

Codec Priority

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Codec

Priority

Codec negotiation is attempted in the order in which the voice Codec Priority is

defined. Default is G.729 Pass-Thru with the first priority. ePBX40 supports voice

codec of G.729 Pass-Thru, G.711U, and G.711A only. Any SIP devices which are

going to register or link with ePBX40, they MUST contain one of above Voice Codec

at least.

Keypad

User can select Keypad type to be RFC2833 or SIP-Info. You can Choose RFC2833

or SIP-Info here and force the IP devices use RFC2833 or SIP-Info only and the

setting should be also matched the Keypad setting of Extension IP devices.

Note: RFC 2833 payload type only supports 101.

PBX Setting

CDR Mode

Choose the mode for CDR(Call Detail record). You can disable the CDR or send the

CDR record to an external storage server. You can also store the CDR records inside

ePBX40’s SDRAM memory (Maximum 500 records).

Note: SDRAM memory CAN NOT keep CDR records once ePBX40 was reset

or Power off. You have to copy CDR to another storage device daily in

order to prevent from losing CDR records.

 Disable: Choose this one to Disable CDR function.
 Real Time: You can install a CDR program at external PC Windows environment

to collect and store CDR records. The compatible CDR program are both

SYSLOG Server and Welltech proprietary. If you want to use Welltech CDR

Program, please visit Welltech technical support website to download.

http://www.welltech.com/support/support_e.htm

Note:

If you choose the CDR Mode to Real Time, you should install a CDR program

to collect and store CDR records. The IP address of CDR server at the

[CDR-Server IP] field has to fill properly. Every 5 seconds, ePBX40 will send a

CDR record to external CDR-Server at port 23519. And CDR-Server will collect

such records as a CSV file. The port of CDR server is configurable. Default is

23519.

 Storage: If you do not prepare an external PC as a CDR server. You can define

the CDR Mode to Storage. ePBX40 will store the CDR records inside ePBX40

after end of each call. The inside CDR storage maximum is 500 records of CDR.

If the storage space was full, the latest record will replace the existing one by

date and time.

Note:

If you choose the CDR Mode to store, you can download the CDR file by

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pressing Export button of Export CDR field. When you export CDR file, ePBX40

will clean the CDR records from storage memory. ePBX40 can only store 500

CDR records maximum. If you do not export the CDR file when the records are

full, the latest call record will replace the earliest CDR recorded one.

Note: ePBX40 don’t provide any warning messages to indicate CDR

storage are full.

CDR-Server

IP

If you choose the CDR Mode to Real Time, input the IP address of CDR server here

in which you installed either SYSLOG Server or Welltech CDR program externally.

CDR-Server

Port

If you choose the CDR Mode to Real Time, here you can change the destination port

of CDR server. Default is 23519.

Export CDR

If you chose the CDR Mode to Storage, you can press Export button to download the

CDR file. The CDR file was built at CSV file format.

Ext Ring

Time

This field defines the maximum ring time if the call is made between Extensions to

Extensions or extension to IP Phone. The ring stops and drop call automatically

once 20 seconds arrive. Default time is 20 seconds.

Out Ring

Time

This field defines the maximum ring time if the call is made from Extension to

outside Line (defined by routing table). For instance, extension dials to IP trunk (or

external FXO gateway) or built-in FXO Line port. Default is no limitation timeout.

Music RBT

If this call was made between extensions. Enabling this option will provide music to

the calling party as Ring Back Tone until the call was answered.

Music RBT

(Post-AA)

If this call was forwarded from Auto Attendant. Enabling this option will provide

music to the calling party as Ring Back tone until the call was answered.

Call

Monitor

Refresh

ePBX40 has call monitor function. The call status will be refreshed by the refresh

times configuration. Default is 30 seconds and can be changed here.

RTP Time

Out

Auto detect caller and callee RTP packets, if any side not sending RTP packets over

this time, it will auto release this call.

SRVlookup

Support

Enable or disable Server lookup. DNS Server is a way of setting up a logical,

resolvable address where ePBX40 can reach. This allows calls to be forwarded to

different locations without the need to change the logical address at each call, if you

have setup one DNS Server properly. If you are not sure about your environment,

please disable it. This option is Disable by default.

Invalid

Number

Support

Normally, a busy tone will be heard if caller dial to a non-exist number. Enable this

option, the caller should hear an voice announcement to notify the receiving

number was not existed.

Call Park

Ext.

Enter the Call Park extension number. Once you put a call HOLD on Call park to 3rd

party, he/she dials 700 to retrieve this hold call. Default is 700.

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Call Park

Pool

Enter Call Park Pool range. Default is 701 to 720.

Call Park

Time

Input how much time to keep this Call Park. The call ring back to origin when call

park time was expiry.

Behind NAT

Behind NAT

If your ePBX40 was installed behind NAT, we strongly suggest you to enable Behind

NAT to avoid any unexpected issues, such as “one way voice”.

External IP

If you enter External IP address, ePBX40 will take that IP address as its argument.

If ePBX40 was installed behind NAT, the SIP header will normally use the private IP

address assigned to the server. The remote device does not know how to route back

to this address; therefore, it must be replaced with a valid, routable address.

Secondary

External IP

This should cooperate with Default Gateway Backup in Network page. When Default

Gateway Backup is enabled, the ePBX40 will auto switch the default gateway to

secondary one if primary default gateway is broken. The External IP is not

functional when Backup Default Gateway is chosen. So you must enter the

Secondary External IP for Backup Default Gateway.

External

Host

External Host takes a fully qualified domain name as its argument. If ePBX40 was

installed behind NAT, the SIP header will normally use the private IP address

assigned to the server. If you set up this option, ePBX40 will perform periodically

DNS lookups on the hostname and replace the private IP address with the IP

address returned from the DNS lookup.

Note: You should not set up both External IP and External Host together; otherwise

there will be some unexpected problems occurred. In other words, you can only

choose either External IP or External Host for “Behind NAT”.

Local Net

Local Net is used to tell ePBX40 which IP address are considered local. If one of

calling party or receiving party is not under Local Net, ePBX40 will set up the

address in the SIP header that can be translated to that specified by External IP or

the IP address can be looked up with External Host. The format will be IP/ Subnet

Mask. Example: 192.168.1.0/ 255.255.255.0

Apply

Click the Apply button to save your settings and exit this screen.

Cancel

Click the Cancel button to give up change.

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Label

Description

Select

Select one of two offices , and then modify it.

Representative No.

This field shows the Representative number information. The

default is **999 and **998.

Comment

This field shows your desire remarks information.

Operator

This field shows the Operator information.

Call Rule

This field shows the Call Rule information.

Modify

A Representative number can be modified by clicking the

checkbox next to the Representative number and click the

Modify button.

3.2.2 Office Call Rule

ePBX40 can Forward an incoming call to internal voice announcement (IVR) or to certain

destination (extensions) during office working hours.

ePBX40 provides 2 groups of office call rule (**999 and **998). User can setup a FXO

gateway and hotline to **999 (for office 1) or **998 (for office 2) to reach auto attendant

which support from ePBX40. Configure ePBX40 to route calls to destination when it

received an invite with **999, ePBX40 will confirm the current time and forward this call to

AA (Auto Attendant ), EXT (Extension), Group or Outbound. If you choose the destination

to EXT, Group or Outbound, please remember to enter the destination number into the

following field.

To change your Office Call Rule, click Configuration  Office Call Rule table. The screen

appears as shown below.

Figure 3.2.2-1 Office Call Rule

The following table describes the table in this screen

Table 3.2.2-1 Office Call Rule

Click Modify. The screen appears as shown below.

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Label

Description

General Setting

Representative No

Enter the Representative Number.

Comment

You can enter a 20 bytes note to comment information.

Call Rule

Rule

Choose one option to the Call Rule. Provide drop-down options:

Scheduled Call Rule, Fixed to Working Time Call Rule, Fixed to

Non-working Time Call Rule, Fixed to Special Time Call Rule.

Working Day

Choose the Working Days period.

Working Time AM

Choose the Working Time AM (before noon).

Provide drop-down options: AA, EXT, Group, Outbound at TO

field. Please select one option here.

Lunch Break

Choose one option to the Lunch Break time.

Provide drop-down options: AA, EXT, Group, Outbound at TO

field. Please select one option here.

Working Time PM

Choose one option to the Working Time PM ( afternoon ).

Non-working Time

Choose one option to the Non-working Time.

Operator setting

Figure 3.2.1-2 Office 1 Call Rule

The following table describes the function in this screen.

Table 3.2.1-2 Extension Setting

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Operator

Configure the Operator number and the destination to

Extension or Call Group.

OP to Group

Input Group Number here to be an operator.

AA setting

Play AA Greeting

You can define how many times to play greeting announcement

when an incoming call reached Auto Attendant (AA) system.

AA Greeting End &

Interval Timer

By default, the caller will hear greeting messages of 3 times

when he reaches the auto attendant. There are 3 seconds

intervals between two greeting messages. The intervals time

can be changed here.

AA Greeting End To

(Working Time)

Route this call to destination after greeting announcement

finished and incoming Calling user didn’t do any action

according to voice announcement instruction on working time.

AA Greeting End To

(Lunch Break)

Route this call to destination after greeting announcement

finished and incoming Calling user didn’t do any action

according to voice announcement instruction on Lunch Break

time.

AA Greeting End To

(non-Working Time)

Route this call to destination after greeting announcement

finished and incoming Calling user didn’t do any action

according to voice announcement instruction on non-Working

time.

AA Greeting End To

(Special Time)

Route this call to destination after greeting announcement

finished and incoming Calling user didn’t do any action

according to voice announcement instruction on Special time.

Import Greeting

File Name: Choose one Greeting file. Provide drop-down

options: greeting-day.wav (Working Time Greeting),

greeting-noon.wav (Lunch Break Greeting).

File: Type in the location of the file you want to upload in this

field or click the Browse button to find it.

Import: Click the Import button to upload greeting file.

Apply

Click the Apply button to save your settings and exit this

screen.

Cancel

Click on the Cancel button to give up change.

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3.2.3 Feature Code

ePBX40 provides the following features to extensions. To activate these features, please

use dial key of FXS analog phone or IP Phone to dial ePBX40 to set up these features. It

only applies to that FXS analog phone or IP Phone that you are dialing from. The factory

default feature code is shown as Webpage of ePBX40. To change your desire Feature Code,

click Configuration, and then click the Feature Code table. The screen appears as

shown below.

Figure 3.2.3-1 Feature Code

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Label

Description

DND Activated

The code is to activate DND (Do Not Disturb). Default is *78.

DND Deactivated

The code is to deactivate DND. Default is *79.

UCF Activated

The code is to activate Unconditional Forward. Default is *72.

For example, dialing *72101 will forward all incoming call from

your phone to extension 101.

UCF Deactivated

The code is to deactivate Unconditional Forward. Default is *73.

BF Activated

The code is to activate Busy Forward. Default is *90. For

example, dialing *90101 will forward call to extension 101 if

you are on the phone.

BF Deactivated

This code is to deactivate Busy Forward. Default is *91.

NAF Activated

This code is to activate No Answer Forward. Default is *92. For

example, dialing *92101 will forward call to extension 101 if

you are not answering.

NAF Deactivated

This code is to deactivate No Answer Forward. Default is *93.

UAF Activated

This code is to activate Unavailable Forward. Default is *94. For

example, dialing *94101 will forward call to extension 101 if

your phone is not registering to ePBX40.

UAF Deactivated

This code is to deactivate Unavailable Forward. Default is *95.

OUCF Start

When you are not able to access Internet to configure your IP

devices, making a PSTN call to ePBX40 via FXO Port or FXO

Gateway to enable remote control function to setup remote

control Unconditional Forward to specific extension.

Default access code is *87+extension number to forward.

Note:

1. You can dial to ePBX40 via PSTN FXO port or FXO gateway,

and it answers call by playing greeting message to ask you to

enter service code.

2. Dial code [*87]+Extension number to enable access this

extension, the greeting messages popup again to ask for dial

access code. For example: dial *87305 will enable extension

305 to accept remote control forwarding feature. Go to next

command at OUCF Activated to see details.

3. You can enable or disable OUCF function.

OUCF Activated

This code is to activate Remote Unconditional Forward number.

Default is *88+forwarding number.

The following table describes these features in this screen.

Table 3.2.3-1 Feature Code

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Note:

When you finished setting Note 2 at above “OUCF Start”

command, continue to dial *880282265699 to forward call to

number 0282265699 at extension 305 automatically.

OUCF Deactivated

This code is to Disable Unconditional Forward to one extension.

Default is *89+Extension number.

Note:

1. You can dial to ePBX40 via PSTN FXO gateway, and it

answers call by playing greeting message to ask you to enter

service code.

2. Dial code [*87]+Extension number to enable access this

extension, the greeting messages popup again to ask for dial

access code. For example: dial *87305 will enable extension

305 to accept remote control forwarding feature.

3. Following greeting message, dial to [*89] to disable OUCF

function at extension 305.

CF Deactivated

Disable all of the Forward function, including Unconditional

Forward, Busy Forward, No Answer Forward and Unavailable

Forward. Default is *96.

CLIR (per call) Prefix

Default code is *67. Add this prefix hide the caller’s number to

one specific receiver extension only. For example, 101 does not

want to show his caller ID to receiver extension 102. Then, 101

can dial to "*67102". When 102 received incoming call, the LCD

of 102 should display "Anonymous". There is no Caller ID from

101 to deliver to 102. If extension 101 dials to "102", 102

should see the Caller ID as 101.

CLIR Activated

Default code is *31. This feature is to disable Caller ID to send

to any receiver extensions. For example, 101 dial to "*31",

ePBX40 should add the CLIR record of 101 into its database.

When 101 calls to any number, the called party should always

show "Anonymous".

CLIR Deactivated

Default code is *32. Dial to *32 remove the CLIR record from

the database of ePBX40.

Ext Pwd Activated

Default code is *80. Ext Pwd means extension password. This is

a personal password to make external outgoing call. For

example, extension 101 dials to *80+123, the Ext Pwd is

activated. From now on, extension 101 must enter the

password 123 prior to make external outgoing calls which are

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defined in the [Outgoing Routing] page..

Ext Pwd Deactivated

Default code is *81. This code is to disable extension password

(Ext Pwd).

Group Picked Up

Default code is *1. Dial *1 can pick up neighbor incoming call

which stay at the same extension Group.

Specific Picked Up

Default code is *213. Dial *213+extension number to pick up

specific extension number. For Example: To pick up extension

101, dial *213101 to pick up that call.

Apply

Click Apply button to save your settings and exit this screen.

Cancel

Click Cancel button to exit this screen without changes.

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Label

Description

Select

Select one box, then modify or delete it.

Extension Number

This field shows Extension Number information

Comment

This field shows the note information.

NAT Traversal

This field shows the NAT Traversal Enable/Disable information.

Once this feature was activated, the call between WAN and LAN

can be passed through automatically.

Dial Plan

This field shows the Dial Plan information.

Add

Click Add button, new Extension Setting screen appear.

Modify

An extension can be modified by clicking the checkbox next to

the extension and click the Modify button.

Delete

An extension can be deleted by clicking the checkbox next to an

extension and click the Delete button.

Quick Add

Click Add button, display new Extension Setting screen.

Quick Delete

Click Delete button, display delete Extension Setting screen.

Total Count

This field shows Total Counts information.

Number Search

Enter search number and click ENTER key. The screen will

display matched search data.

3.2.4 SIP Extension

SIP Extension accounts are external IP devices to register ePBX40. To register these

external Extensions, click Configuration and then click the SIP Extension table. The

screen appears as shown below. SIP extension can be IP Phone or FXS gateway.

Figure 3.2.4-1 SIP Extension

The following table describes the table in this screen

Table 3.2.4-1 Extension

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Total Page

This field shows Total Page of external SIP extensions

information.

Page

This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev

Click Next/Prev Key to Next/Previous Page. The system will

auto display the Next or Previous Information.

Label

Description

Extension Number

Assign this number to Extension. This number is also the

register name for device.

Password

Assign password of device to register on ePBX40.

Office

Select location or office where this extension situates. There

are only two locations or offices can be configured. Go to

webpage setting of Configuration  Office Call Rule 

Comment to enter name.

Call Group

You can use the Call Group parameter to assign an Extension to

one or more groups. It means the SIP extension can be picked

up by other group.

Pickup Group

Use Pickup Group option in conjunction with this group allows a

Click Add/Modify at one extension, it shows details configuration screen as follows.

Figure 3.2.4-2 Extension Setting

The following table describes features at above screen.

Table 3.2.4-2 Extension Setting

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ringing phone to be answered from another extension.

Note:

Pickup Group is used to control if one extension can answer a

neighbor ring. Both extensions have to configure to the same

call group and pickup group to implement Pickup ring. By

default, dial code *1 can answer any ringing extensions in the

same call group and pickup group.

You can define multiple Call Groups and Pickup Groups to one

Extension by a “comma”. For example, enter “1,3,5” into Call

Group or Pickup Group.

For example:

There are three extensions A, B and C are configured to the

following group table.

Extension

A B C

Call Group

1 2 1,2

Pickup Group

1 2 1,2

Case 1.

When A call to B or B call to A, then C can pick up A or B by

dialing service code *1.

Case 2.

When C call to A or C call to B, then A or B can’t pick up the call

by service code *1. Because “A“ can only pick up the “call group

1” and “B“ can only pick up the “call group 2”. Both A and B stay

at two different pick up group. Extension C was assigned to

both Group 1 and 2, so it can be picked up by A and B.

Dial Plan

Define the dial plan to Extension. It specifies the instruction

used to control what the phone is allowed to do, and what to do

with incoming calls of this extension. In this field, you can

Choose 5 dial levels for Extension, including [ext-only],

[ext+R1], [ext+R12], [ext+R123], [ext+allroutes]. You can

define an “Outgoing call” record to certain Route Level.

[ext-only] means this subscriber can only call to Extension.

[ext+R1] means the subscriber with such Dial Plan can call to

Extension and Route Level with R1. [ext+R12] means the

subscriber with such Dial Plan can call to Extension and Route

Level with R1 and R2. [ext+R123] means the subscriber with

such Dial Plan can call to Extension and Route Level with R1, R2

and R3. [ext+allroutes] means the subscriber with such Dial

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Plan can call to Extension and Route Level with R1, R2, R3 and

R4.

Note:

For more information about Route Level, please refer to

Chapter 3.2.7 Outgoing Routing. At webpage configuration,

Go to Configuration  Outgoing Routing  Routed

Features  Route Level.

NAT Traversal

If the Extension was installed behind firewall or router, and

need to register to ePBX40 which stay on physical internet

network, this feature has to enable. Enable NAT Traversal to

force ePBX40 to ignore the contact information to that

Extension and use the address from which the packets have

been received.

Fixed Trunk ID

User can define a Fixed Trunk to one extension. When such

extension makes an outgoing call via routing table, ePBX40 will

check “Fixed Outgoing Call Rule” first. If “Fixed Outgoing

Call Rule” is enabled, ePBX40 will use the Fixed Trunk ID

for the calling party. That means the outbound call will be

routed by Fixed Trunk ID, if you define both Fixed Trunk ID and

enable “Fixed Outgoing Call Rule” for the calling party.

Note:

For more information about Fixed Outgoing Call Rule, please

refer to Chapter 3.2.7 Outgoing Routing.

Absolute Timeout

Specify the timeout value for the outgoing calls. ePBX40 will

drop this call if receiver device do not response this call within

Timeout period. Please also go to Outgoing Routing page to

enable the Route Timeout function. See Chapter 3.2.7

Outgoing Routing in details.

BLF

Enable BLF (Busy Line Field) function for this extension. In

general case, BLF was used with IP Phone with LCD display to

indicate your desire’s extension or FXO line busy status.

Forward CallerID

By default, the “from header of SIP invite” contains the

Caller’s line number (Calling No.) when Forward function is

activated. But this may make error for some SIP Trunk

services. This feature provides an alternative feature to modify

line number of SIP Invite’s from header, from Calling Party’s

number to Called Party’s number by selecting Ext No.

Unconditional FWD

Enable Unconditional forward call to the number here. These

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numbers can be any extensions, outgoing PSTN call or SIP

trunk call.

No Answer FWD

Enable No Answer forward call to the number here. These

numbers can be any extensions, outgoing PSTN call or SIP

trunk call.

Busy FWD

Enable Busy forward call to the number here. These numbers

can be any extensions, outgoing PSTN call or SIP trunk call.

Unavailable FWD

Enable Unavailable forward call to the number here. These

numbers can be any extensions, outgoing PSTN call or SIP

trunk call.

Comment

You can enter a 20 bytes note for this extension here.

Apply

Click Apply button to save your customized settings and exit

this screen.

Cancel

Click Cancel button to exit this screen without changes.

Label

Description

Quick Add

Enter the number of the Quick Add. If you enter 24, a new

extension number will be created by increasing one number

from starting extension number within 24 numbers. For

instance, the starting extension number is 330, the new

created numbers are from 330 to 353.

Extension Number

Assign the starting number of Extension. This number is also

the register name for device.

Click Quick Add. The screen appears as shown below.

Figure 3.2.4-3 Extension Setting of Quick add

The following table describes the table in this screen

Table 3.2.4-3 Extension Setting

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Password

Select Normal option to Subscriber Type. Assign the register

password for device to register on ePBX40, the password will

automatically increase by 1 digit.

Call Group

You can use the Call Group parameter to assign an Extension to

one or more groups. It means the SIP extension can be picked

up by other group.

Pickup Group

Use Pickup Group option in conjunction with this group to allow

a ringing phone to be answered from another extension.

Note:

Pickup Group is used to control if one extension can answer a

neighbor ring. Both extensions have to configure to the same

call group and pickup group to implement Pickup ring call. By

default, dial code *1 can answer any ringing extensions in the

same call group and pickup group.

You can define multiple Call Groups and Pickup Groups to one

Extension by a “comma”. For example, enter “1,3,5” into Call

Group or Pickup Group.

For example:

There are three extensions A, B and C are configured to the

following group table.

Extension

A B C

Call Group

1 2 1,2

Pickup Group

1 2 1,2

Case 1.

When A call to B or B call to A, then C can pick up A or B by

dialing service code *1.

Case 2.

When C call to A or C call to B, then A or B can’t pick up the call

by service code *1. Because “A“ can only pick up the “call group

1” and “B“ can only pick up the “call group 2”. Both A and B stay

at two different pick up group. Extension C was assigned to

both Group 1 and 2, so it can be picked up by A and B.

Dial Plan

Define the dial plan to Extension. It specifies the instruction

used to control what behavior of the phone is allowed to do,

and what to do with incoming calls of this extension. In this

field, you can Choose 5 dial levels for Extension, including

[ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes].

You can define an “Outgoing call” record to certain Route

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Level. [ext-only] means this subscriber can only call to

Extension. [ext+R1] means the subscriber with such Dial Plan

can call to Extension and Route Level with R1. [ext+R12]

means the subscriber with such Dial Plan can call to Extension

and Route Level with R1 and R2. [ext+R123] means the

subscriber with such Dial Plan can call to Extension and Route

Level with R1, R2 and R3. [ext+allroutes] means the

subscriber with such Dial Plan can call to Extension and Route

Level with R1, R2, R3 and R4.

Note:

For more information about Route Level, please refer to

Chapter 3.2.7 Outgoing Routing. At webpage configuration,

Go to Configuration  Outgoing Routing  Routed

Features  Route Level.

NAT Traversal

If the Extension device was installed behind a device

performing NAT, such as firewall or router, and need to register

to ePBX40 on Physical internet network, then user has to

enable this function. Enable NAT Traversal to force ePBX40 to

ignore the contact information for the Extension and use the

address from which the packets are being received.

BLF

Enable BLF (Busy Line Field) function for this extension. In

general case, BLF was used with IP Phone with LCD display to

indicate your desire’s extension or FXO line busy status.

Apply

Click Apply button to save your customized settings and exit

this screen.

Cancel

Click Cancel button to quit this screen without saving.

Click Quick Delete. The screen appears as shown below.

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Label

Description

Quick Delete

Enter how many extensions to delete. If you enter 5, that

means there are 5 extensions to be deleted.

Extension Number

Enter the starting Extension Number to be deleted

automatically. The next number was increased 1 to previous

number to delete. For instance, the starting number is 101. The

extension 101, 102, 103, 104 and 105 are going to be deleted.

Apply

Click Apply button to save your customized settings and exit

this screen.

Cancel

Click Cancel button to exit this screen without saving.

Figure 3.2.4-4 Extension Setting

The following table describes the table in this screen

Table 3.2.4-4 Extension Setting

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Label

Description

Select

Select this check box to modify or delete.

Trunk Number

This field shows the Trunk Number information.

Comment

This field shows the Comment information.

NAT Traversal

This field shows the NAT Traversal Enable/Disable information.

Dial Plan

This field shows the Dial Plan information includes routes plans.

Maximum Channels

This field shows the Maximum Channels (Simultaneous

concurrent call) at this SIP Trunk.

Add

Click Add button to display new SIP Trunk Setting screen.

Modify

A SIP Trunk Number can be modified by clicking checkbox next

to the Trunk Number and click Modify button.

Delete

A Trunk Number can be deleted by clicking the checkbox next

to the Trunk Number and click the Delete button.

Total Count

This field shows Total SIP Trunk Count information.

Number Search

Enter the search Trunk Number, then click enter key. The

screen will display matched search Trunk Number.

Total Page

This field shows Total Page information.

Page

This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

3.2.5 SIP Trunk

SIP Trunk account is to configure both external FXO Trunk (FXO device, e.g. WellGate

2540 or 2680) and IP Trunk to register to ePBX40 or set up some necessary configuration

for SIP trunk. To change your SIP Trunk, click Configuration, and then click SIP Trunk

table. The screen appears as shown below.

Figure 3.2.5-1 SIP Trunk

The following table describes the table in this screen

Table 3.2.5-1 SIP Trunk

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Next/Prev

Click the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Label

Description

Trunk Number

Assign the number of Trunk. This number is also used as the

register name for Trunk device.

Note: The Trunk Number can also be a “Trunk ID”. In the

Routing Table page, you should define the destination of prefix

route. When you define the prefix route, you should set up the

Trunk ID (Trunk Number) in the Trunk page first; then you

could enter the correct Trunk ID in the Destination field.

Password

Assign the register password for device to register on ePBX40.

Host

Set up the Host to Dynamic require the SIP trunk device to

register ePBX40 so that the ePBX40 know how to reach the

trunk. You can also set up the Host to an IP address or FQDN

(domain name) if you set up the Host to [Pre-define].

There is a field [Address] appeared when you choose Host to

Example 1: Set up external FXO gateway as SIP Trunk.

Click Add/Modify. The screen appears as shown below.

Figure 3.2.5-2 Trunk Setting

The following table describes features in this screen.

Table 3.2.5-2 Trunk Setting

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[Pre-define]. Only those devices whose IP address or domain

name matched Pre-defined address allow to make a call.

Dial Plan

Define Dial Plan for Trunk. It specifies the location of the

instruction used to control what dial out routes of the phone is

allowed to do for this Trunk. In this field, there are 6 dial levels

for Extension, including [from-pstn], [ext-only], [ext+R1],

[ext+R12], [ext+R123], [ext+allroutes]. You can define

an “Outgoing call” record, to certain route levels such as R1,

R2, R3 and R4. [from-pstn] is used to call FXO Trunk only.

[ext-only] means this subscriber can only call to Extension

only. [ext+R1] means the subscriber with such Dial Plan can

call to Extension and Route Level with R1. [ext+R12] means

the subscriber with such Dial Plan can call to Extension and

Route Levels with R1 and R2. [ext+R123] means the

subscriber with such Dial Plan can call to Extension and Route

Levels with R1, R2 and R3. [ext+allroutes] means the

subscriber with such Dial Plan can call to Extension and Route

Levels with R1, R2, R3 and R4.

Note: For more information about Route Level, please refer to

Chapter 3.2.7 Outgoing Routing.

NAT Traversal

If the Trunk device was installed behind a device performing

NAT, such as firewall or router, and need to register to ePBX40

on public network. This function has to be enabled. Enable NAT

Traversal to force ePBX40 to ignore the contact information for

the SIP Trunk and use the address from which the signal

packets have been received. Voice RTP packets were routed

through ePBX40 once there is a call ongoing.

Port

To define the SIP signal port if you want to listen on a

nonstandard SIP signal port.

External Server

Address

This field allows you to set up the domain name or IP address in

the SIP From URI. Set up this will avoid unexpected issues

happened if the service provider needs authentication.

Maximum Channels

This command limits the maximum channels for this SIP Trunk

to dial out. For example, if you set up 2 at this field, only 2

outgoing calls could go out via this Trunk simultaneously.

Default is no limitation.

Outbound Caller ID

Some service providers need to verify the correct registered

caller ID if they receive an incoming call. Default value of

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ePBX40 send the Extension’s Caller ID to this SIP Trunk if you

set up empty here.

Note:

 Normally, SIP From URI protocol contains both the

Extension’s Calling ID and ePBX40’s IP address. But some

ITSP may reject this call due to security consideration. You

can modify the Calling ID and IP/Domain in the fields of

[External Server Address] and [Outbound Caller ID] when

the call is going to the Destination (SIP Trunk) via the

ePBX40 to avoid such security issue.

 If you installed one external FXO gateway as the SIP Trunk,

you can simply use the default Trunk 888 or 889 as the

FXO’s register number.

 To install external FXO gateway, you need to configure

Trunk Number, Password, Host, Dial Plan and NAT Traversal

Mode.

 If you set up the ITSP ( SIP Server) as the SIP Trunk, you

may need to set up the following configuration: Port,

External Server Address and Outbound Caller ID.

Caller ID Display

Name

When an Inbound call is coming from SIP Trunk, such as 888.

The default Caller ID Name will be either “PSTN number” or

“888”. Specify a number will replace above two numbers to

display at extension.

Comment

You can enter a 20 bytes note for each Trunk here.

CLIR Support

CLIR (Caller Line Identification Restriction) is a feature to hide

the Caller's Number. For example, extension 101 calls to

extension 102. But 101 won’t like to show the caller ID to 102.

So 101 can activate this feature to hide the caller ID. When 102

got a call from 101, the LCD of 102 should display

"Anonymous".

Apply

Click Apply button to save your customized settings and exit

this screen.

Cancel

Click Cancel button to exit this screen.

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Example 2: Set up Trunk ID for SIP Trunk

Click Add/Modify. The screen appears as shown below.

Figure 3.2.5-3 Trunk Setting

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Label

Description

Select

Select this check box to modify or delete it.

Line Number

This field shows the Line Number information to access this SIP

Trunk.

Account

This field shows the Account information.

IP Address/DNS

This field shows the IP Address or DNS information.

Port

This field shows the Port information.

Status

This field shows the Status information to register to remote

device.

Add

Click Add button to display a new SIP Trunk Setting screen.

Modify

Register to remote Server information can be modified by

clicking the Modify button.

Delete

Register to remote Server information can be deleted by

clicking the Delete button.

Total Count

This field shows Total Count information.

Number Search

Enter the search number, then click enter key. The screen will

display matched search data.

3.2.6 SIP Trunk Registration

SIP Trunk is used for ePBX40 to register to other systems only, such as remote ITSP’s SIP

Server or remote location’s IP-PBX ePBX40 through IP network. SIP Trunk Registration

screen shows information of SIP Trunks. You will see the registered Line Number, Account

and Server IP address, port number and the Register Status. Press Add to create a new

Trunk or Modify the specified SIP Trunk. Press Delete will delete the specified SIP Trunk.

To change your SIP Trunk Setting, click Configuration, and then click the SIP Trunk

Setting table. The screen appears as shown below.

Figure 3.2.6-1 SIP Trunk Registration page

The following table describes the table in this screen

Table 3.2.6-1 SIP Trunk Setting

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Total Page

This field shows Total Page information.

Page

This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev

Click the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Label

Description

Enable

Check to enable this SIP Trunk. Blank to Disable.

Line Number

Line Number for registering to ITSP SIP Server or neighbor

IP-PBX.

Account

Account Name or ID for registering to ITSP SIP Server or

neighbor IP-PBX.

Password

Account Password for registering to ITSP SIP Server or

neighbor IP-PBX.

Example 1: Disable SIP Trunk Setting

In SIP Trunk Setting table. Click Add or Modify. The screen appears as shown below.

Add New SIP Trunk or modify one to configure ePBX40 register to IP Telephony Service

provider(ITSP). ITSP will provide related account information for ePBX40 to register.

After disable this SIP Trunk, both outgoing call and incoming call don’t allow to go through

this trunk.

Click Add or Modify. The screen appears as shown.

Figure 3.2.6-2 SIP Trunk Setting

The following table describes the table in this screen.

Table 3.2.6-2 SIP Trunk Setting

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IP Address/DNS

Enter IP address or domain name of ITSP server.

Port

Port number of remote ITSP server or IP-PBX for registering.

SIP Domain

You can insert the SIP Domain here if it is necessary. Some

SIP platform may verify incoming correct SIP Domain which

was located in the From header of SIP protocol. Modify this field

let ePBX40 register to SIP Trunk successfully.

Realm

Realm configuration of ITSP SIP Server or another ePBX40 or

IP-PBX.

Note:

 When a call was initiated from ePBX40 to a remote SIP

Trunk, the remote SIP Server or IP-PBX may attempt to

authenticate this Call for security consideration. ePBX40

should reply correct Account ID and Password to remote

Server or IP-PBX. How does ePBX40 know which ID and

Password it should send? When the call is going to SIP

Trunk via ePBX40, the remote SIP Server or IP-PBX may

reply a 407 code (SIP protocol format) to ePBX40, which

contains a parameter called “Realm” for authentication.

ePBX40 will re-sent this call and contains correct ID and

Password based on the Realm which was configured here.

The Realm should be unique. For more information

about Realm, please contact with your ITSP Service

provider’s or remote SIP Server technician.

 If you have multiple ePBX40s to connect in a group, you

may want those ePBX40s to call each other. You should set

up the Extension to let those ePBX40 can register to each

other (other IP-PBX), and you should configure unique

[Realm] in the webpage of Configuration IP PBX.

Status

Once SIP Trunk is configured and enabled, here will show the

registration status.

Apply

Click Apply button to save your customized settings and exit

this screen.

Cancel

Click Cancel button to exit this screen without saving.

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Example 2: Enable SIP Trunk Setting

Click Add or Modify. The screen appears as follows.

Figure 3.2.6-3 SIP Trunk Setting

After enable this SIP Trunk, both outgoing call and incoming call allow to go through this

trunk according to its configuration.

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Label

Description

Select

Select this check box to modify or delete it.

Prefix

This field shows the Prefix information.

Digits Length

This field shows the Digits Length to be dialed.

Office

This field shows allowable outgoing call office name.

Destination

This field shows the Destination of this outgoing Routes.

Add

Click Add to add Outgoing Routing Setting Screen.

Modify

Click Modify to modify Outgoing Routing Setting screen.

Delete

Click Delete to delete list.

Total Count

This field shows Total Count information.

Number Search

Enter the search number, then click enter key. The screen will

display matched search data.

Total Page

This field shows Total Page information.

Page

This field shows Page Number information. You can Enter page

number, then click enter key. The screen will display this page

data.

Next/Prev

Click the Next/Prev to next or previous Page. The system will

auto display the next or previous page Information.

3.2.7 Outgoing Routing

Outgoing Call Rule means from subscribers (Extension or FXO or SIP IP Trunk registered

on ePBX40) to call out.

To change your Outgoing Call Routing, click Configuration, and then click the Outgoing

Routing table. The screen appears as follows.

Figure 3.2.7-1 Outgoing Call Routing

The following table describes this feature in this screen.

Table 3.2.7-1 Outgoing Call Routing

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Label

Description

Prefix

Set up prefix number for routing rule.

Digits Length

Set up the digit length of dialed number, if user doesn’t want to

limit the length, please set up this parameter to 0. The

maximum length is 20.

Note:

If you set up the Digits Length as a specific value, such as 10,

the dialed number digits length should full match to 10, or you

can set up the Digits Length to 0 to ignore the digits length

limitation.

Office

Selected allowable outgoing call office or location.

Template Copy

It will copy settings for below Basic Setting and Routed

Features based on the other Outgoing Routing record.

Basic Setting

Primary, Secondary,

There are up to 8 priorities for each routing rule, if ePBX40 fails

Click Add or Modify. The screen appears as follows.

Figure 3.2.7-1 Outgoing Routing

The following table describes the table in this screen

Table 3.2.7-2 Outgoing Routing

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Third, Fourth, Fifth,

Sixth, Seventh and

Eighth

to route to primary destination three times, it will try to route to

secondary or third destination until eighth destination.

Destination

Each Priority has one destination number to fill in.

Note:

 Before setting up the Routing Table, Trunk information in

the Trunk page has to be configured first. Then this field

contains the Trunk ID for choosing.

 If the Trunk was set up to Dynamic in the Host field and it

doesn’t register ePBX40, it will skip this “priority” directly

and route call to next priority immediately. If the Trunk was

set up to an Address in the Host field and this Address is

not reachable, ePBX40 will try three times first. If it still

fails, ePBX40 route call to next priority.

Add

To add assigned number in front of dial number. For example,

you set up 02 here and the called number is 03123, ePBX40

add 02 and send out 0203123 as the called number.

Drop

To drop specified length of number. For example, you set up

2 here and the called number is 03123, ePBX40 drop 03 and

send out 123 as outgoing number.

Note: If you set up both Drop and Add features, ePBX40 will

implement Drop first and then Add. DROP has the first

priority than ADD to implement at this route rule.

Route Password

Set up password here, ePBX40 will request password before

sending the dialing number to Trunk. ePBX40 will play IVR

announcement to ask for entering password to verify authority.

Routed Features

Fixed Outgoing Call

Rule

ePBX40 will use the Fixed Trunk ID to route this call from

extension if you have enabled both Fixed Outgoing Call Rule

here and Fixed trunk ID at Extension Setting. That means

ePBX40 will route the call to a fixed Trunk ID if you enable this

feature. For example, you have set up Fixed Trunk ID to 888 at

extension 101. And you enable Fixed Outgoing call Rule for a

certain route record, such as 8 with length 10. When extension

101 calls a number at 8xxxxxxxxx, ePBX40 will route this call to

888 no matter what Primary Destination number you have

setup for such route record at extension 101.

Note: For more information about Fixed Trunk ID, please refer

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to Chapter 3.2.4 SIP Extension.

Route Timeout

Click to enable this function. ePBX40 will drop this call if

receiver device do not response this call within Timeout period.

See Chapter 3.2.4 SIP Extension at Absolute Timeout in

details.

Route Level

Select one from R1, R2, R3 or R4. Suppose one route Level was

selected at R3 and one Outgoing Routing rule with prefix 0.

That means only those extensions with Dial Plan [ext+R123]

and [ext+allroutes] can use such record because only these

two Dial Plan contain the Route Level of R3.

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

Example of Outgoing Routing:

If user set up prefix as 002, digits length as 12, Primary destination as 888, Drop as 3,

and Add as 0. When one extension dials 002912345678, according to above Outgoing

Routing, the following number will be sent out.

002912345678→912345678 (Drop 3 digits) →0912345678 (Add 0)

Finally, ePBX40 will send out 0912345678 to Trunk ID 888.

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Label

Description

Prefix

Enter the prefix number for routing rule.

Digits Length

Enter the Digits Length to compare incoming number, if user

3.2.8 Incoming Routing Call Rule

Incoming Routing Call Rule means an incoming call which device was not registered to this

ePBX40 directly. However, the calling device was registered to an SIP Server or IP-PBX in

which ePBX40 was registered to. ePBX40 works as an Extension of SIP Server or IP-PBX at

this application. ePBX40 will perform the following behaviors based on the “Incoming

Routing” rule.

Suppose ePBX40 received an incoming call from SIP Trunk and its caller ID is 070070

which was registered to external SIP Server or IP-PBX directly. The Incoming Routing was

configured to Prefix=070070, Digits Length=6, Add=**999 and Drop=6. ePBX40 will

drop 6 digits first and then add **999 as the destination number. The **999 is the

default number of auto attendant. So the caller will hear greeting voice messages because

this call will be routed to ePBX40’s auto attendant.

Digits Length was used to compare the incoming call total digits length. If the incoming

call total digits length DO NOT match Digits length number exactly, this incoming call

will be neglected by this Incoming Routing table. ePBX40 continues to search other

number which match this incoming call number. If none of matched number, ePBX40 will

replies SIP command 403 (Forbidden) to the Calling device.

To change Incoming Routing, click Configuration, and then click the Incoming Routing

table. The screen appears as follows.

Notice: The incoming call rule is used to look for the extension number that is

matched with the DNIS (Receiver side) which had been processed by digit manipulation.

If there is not any extension found, this call will be rejected.

Figure 3.2.8-2 Incoming Routing Setting

The following table describes the features in this screen.

Table 3.2.8-2 Incoming Routing Setting

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doesn’t want to limit the length, please set up this parameter as

0 (no limitation of digit length). The maximum length is 20.

 If you set up the Digits Length as a specific value such as

10, the incoming number should match to 10 exactly, or

you can set up the Digits Length to 0 to ignore the digits

length limitation.

 If the incoming number from external SIP Server or IP-PBX

equal to Prefix, you should set up the Digits Length to meet

this Prefix’s digits length.

 If the incoming number does not equal to Prefix, you can

set up the Digits Length as 0 to ignore Digits Length.

Add

Enter the Add assigned number. For example, if you have set

up **999 here and you do not set up Drop number. Suppose

incoming number is 070070101, the ePBX40 will add **999

then this number **999070070101 as the incoming number.

Drop

Enter the drop specified length of number. For example, you set

up 6 here and you do not set up Add number. If the incoming

number is 070070101, the ePBX40 will drop 070070 then this

new number 101 as incoming number.

If you set up both Drop and Add features, ePBX40 will Drop first

and next Add. For example, the ePBX40 received an incoming

number 070070, which was sending from an external SIP

Server or IP-PBX, ePBX40 will drop 6 digits first and then add

**999 as the destination number. **999 is the default number

of auto attendant. So the caller will hear greeting because the

incoming number will be routed to auto attendant.

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

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Label

Description

Group Number

Enter the Group Number. The Group number should NOT be the

same with Extension, Trunk Number, and Speed Dial Number.

All of the Numbers should be unique at ePBX40 system.

Telephone Number

Enter the Telephone Number to join this Dial Group. You can

enter multiple numbers by a “comma”, such as [101,102,103]

Ring Type

You can choose the Ring type for Dial Group; Ring All (Ring all

numbers at this group), Sequential Ring (Ring first one until

Pre-Configured maximum Ring time. If no answer this call, it

ring to next extension) and Random Ring. Extension maximum

Ring time was configured at Section 3.2.1 IP PBX  PBX

Setting  Ext Ring Time.

Dial Group End To

This feature decides the final destination if there is not anyone

of group answered this call. You can select IVR or a Number

(extension or PSTN number or SIP Trunk number).

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

3.2.9 Dial Group

Dial Group is used to set up the [group dialing]. To enter Group Number and set specific

members is to join this group. To change your Dial Group, click Configuration, and then

click the Dial Group table. The screen appears as follows.

Figure 3.2.9-2 Dial Group Setting

The following table describes the table in this screen

Table 3.2.9-1 Dial Group Setting

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Label

Description

Speed Dial Number

Enter the Speed Dial Number. The Speed Dial Number should

3.2.10 Speed Dial

Speed Dial Table was used to set up the Speed Dial function. You can enter a Speed Dial

Number and set up the destination number to Telephone Number field in Table. Extension

can dial the Speed Dial Number and ePBX40 will send out Telephone Number instead. To

change your Speed Dial Table, go to Configuration  Speed Dial  Speed Dial Table.

The screen appears as follows.

Figure 3.2.10-1 Speed Dial Table

Note:

 If you want to modify a current Speed Dial record, you should delete the current

record first and add another new one.

Example:

Set Speed Dial Number as *400 and Telephone Number as 0282265699. When caller dial

*400, ePBX40 will send out this number 0282265699 as destination number.

Click Add or Modify. The screen appears as follows.

Figure 3.2.10-2 Speed Dial

The following table describes the features in this screen.

Table 3.2.10-2 Speed Dial

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not be the same with Extension or Trunk Number or Group

Number. All of the Numbers should be unique inside ePBX40

system.

Telephone Number

Enter the Telephone Number.

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

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Label

Description

Phone number

This field shows Phone Number and status.

: Idle,

: this line is busy now.

3.3 Information

The Information screens can view Subscriber Information, Call Monitor and System

Information.

3.3.1 Subscriber Information

You can check Phone Number, IP Address, for Extension and Trunk here. If subscriber

registered on ePBX40, the IP Address will show up. On the other hand, if the subscriber

doesn’t register successfully on ePBX40, the IP Address will be displayed none.

Click Information  Subscriber Info table. The screen appears as follows.

Figure 3.3.1-1 Subscriber Info

The following table describes the features in this screen.

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Table 3.3.1-1 Subscriber Info

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(blinking): Ringing,

: Not register ePBX40 now.

Type

This field shows this subscriber is an local extension (built-in

FXO Lines and local IP devices) or SIP Trunk (External FXO

gateway or IP trunk).

IP Address

This field shows IP Address of this subscriber.

DND

This field shows Do Not Disturb status.

CLR

This field shows Caller Line Identification Restriction status.

Ext Pwd

This field shows Extension Password information.

Total Count

This field shows Total Count information.

Number Search

Enter the search number and click enter key. The screen will

display matched search data.

Total Page

This field shows Total Page information.

Page

This field shows Page Number information. You can Enter page

number and click enter key. The screen will display this page

data.

Next/Prev

Click the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

Label

Description

State

This field shows State information and status.

: Answered

(blinking): Ringing.

Caller Number

This field shows Caller Number information.

Called Number

This field shows Called Number information.

Start Time

This field shows Call start time and Date information.

3.3.2 Call Monitor

Click Information  Call Monitor table. The screen appears as follows.

Figure 3.3.2-1 Call Monitor

The following table describes the features in this screen.

Table 3.3.2-1 Call Monitor

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Elapsed Time

This field shows Elapsed Time information.

Total Count

This field shows Total Count information.

Number Search

Enter the search number and click enter key. The screen will

display matched search data.

Total Page

This field shows Total Page information.

Page

This field shows Page Number information. You can Enter page

number and click enter key. The screen will display this page

data.

Next/Prev

Click the Next/Prev to Next/Previous Page. The system will

auto display the Next or Previous Information.

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Label

Description

Application

This field shows Application firmware version.

Library

This field shows Library version.

Hold Tone/Music RBT

This field shows Hold Tone and Music RBT wave file.

Configuration

This field shows Configuration file in this ePBX40.

IVR

This field shows IVR information.

3.3.3 System Info

Click Information  System Info table. The screen appears as follows.

Figure 3.3.3-1 System Info

The following table describes the features in this screen.

Table 3.3.3-1 System Info

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Label

Description

WAN

Mode

Select ePBX40 WAN port network mode to be Fixed IP or DHCP

or PPPoE.

IP Address

Enter the IP Address if Fixed IP mode was set.

Subnet Mask

Enter the Subnet Mask Address if Fixed IP mode was set.

Default Gateway

Enter the Default Gateway Address if Fixed IP mode was set.

Primary DNS

Enter the IP address for Primary DNS. The default is

168.95.1.1.

Secondary DNS

Enter the IP address for Secondary DNS. The default is null.

Default Gateway

Backup

Select Enable option, if any connection problem occurred on

primary default gateway connections, all the traffic will be

3.4 Network

The Network screens can see the configuration Network and DDNS Server status.

3.4.1 Network

To change your Network Setting, click Network  Network Setting table. The screen

appears as above.

Figure 3.4.1-1 Network Setting

The following table describes the table in this screen

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Table 3.4.1-1 Network Setting

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routed to the secondary default gateway for proper operation.

The default is Disable.

Secondary Default

Gateway

Enter the Secondary Default Gateway. If you choose the

Default Gateway Backup to Enable.

Check Point

Enter the Check Point IP address. ePBX40 Ping this IP address

to verify if there are any connection problem happened on

primary default gateway connections. If you choose the Default

Gateway Backup to Enable.

Current use Default

Gateway

This field will display current used Default Gateway IP address.

PPPoE ID

Enter the PPPoE ID if you choose the Mode to PPPoE.

PPPoE PWD

Enter the PPPoE Password if you choose the Mode to PPPoE.

MAC

This field shows up the MAC address. The MAC address can not

be modified.

LAN

IP Address

Enter the LAN port IP Address. The default is 192.168.123.123.

Subnet Mask

Enter the Subnet Mask Address. The default is 255.255.255.0.

MAC

This field shows up the MAC address. The MAC address cannot

be modified.

Network Routing Table

Select

Select this check box to modify or delete it.

Destination

This field shows up the IP address.

Network

This field shows up the Subnet Mask address.

Gateway

This field shows up the Default Gateway address.

Add

Click the Add button to display a new Network Route screen.

Modify

IP address can be modified by clicking the checkbox next to the

IP address and click the Modify button.

Delete

IP address can be deleted by clicking the checkbox next to the

IP address and click the Delete button.

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

Click Add or Modify. The screen appears as follows.

You can add or modify a network routing record. Input subnet as Destination, subnet mask

as Net mask, and gateway as Gateway.

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Label

Description

Destination

Enter the IP Address.

Netmask

Enter the Subnet Mask Address.

Gateway

Enter the Default Gateway Address.

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

Figure 3.4.1-2 Network Routing

The following table describes the features in this screen.

Table 4.2.1-2 Network Routing

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Label

Description

Mode

Select the Enable option if you will use DDNS function. The

default is Disable.

Domain Name

Enter the IP address or URL for your DDNS server.

User Name

Enter your account.

Password

Enter the password assigned to you.

Apply

Click the Apply button to save your customized settings and

exit this screen.

Cancel

Click the Cancel button to exit this screen without saving.

3.4.2 DDNS Srv.

To change your DDNS Setting, click Network, and then click the DDNS Srv. (IPV4) table.

The screen appears as follows.

Figure 3.4.2-1 DDNS Setting

The following table describes the features in this screen.

Table 3.4.2-1 DDNS Setting (IPV4)

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Label

Description

Time Setting

NTP Client

Select Enable option if you will use NTP client. The default is

Enable.

Remote NTP Server

Enter the IP address or URL for your time server. Check with

your SIP/Network administrator if you are not sure of this

information. The default is 168.95.195.12.

3.5 Management

The management screens can help you to configure Time, Security, Firmware Upload,

Music Upload, Import, Export, Rest to Default, Soft Reset and Reboot system.

3.5.1 Time Setting

To select correct Time Setting for ePBX40, the time will affect CDR time display. And you

can also check the system current time here. To change your Time Setting, click

Management, and then click the Time Setting table. The screen appears as follows.

Figure 3.5.1-1 Time Setting

The following table describes the features in this screen.

Table 3.5.1-1 Time Setting

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Time Zone

Choose the Time Zone of your location. This will set the time

differences between your time zone and Greenwich Mean Time

(GMT). The default is (GMT+08:00) Beijing, Hong Kong, Perth,

Singapore, Taipei.

Current Time

This field display the time of your ePBX40.

NTP Server

Local NTP Server

Select the Enable or Disable option if you use Local NTP Server.

Enable this option will make ePBX40 to be a NTP server and

send the ePBX40’s local time to the NTP client. The default is

Enable.

Apply

Click the Apply button to save your customized settings and

exit this screen.

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Label

Description

SMTP Setting

Mail address

Enter the mail address here for ePBX40

SMTP Server

Enter the SMTP server address.

Account

If your SMTP server needs the user account for Authentication,

please input user account here

Password

If your SMTP server needs the password for Authentication,

please input password here.

SMTP Server Auth

Enable or Disable SMTP Server Authentication.

3.5.2 SMTP Setting

ePBX40 can support Voice Mail to e-mail. Before activate this feature, you should give
the ePBX40 an e-mail account and set the SMTP for ePBX40, so that the ePBX40 has
the ability to send the leaved message to the subscriber’s mail box.

Figure 3.5.2-1 SMTP Setting

Table 3.5.2-1 SMTP Setting

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Label

Description

General Setting

Maximum Length

Define the Voice message duration

Voice mail to e-Mail Setting

e-Mail Subject

Specifies the email subject of voicemail notification email

messages.

e-Mail Encode

Defines the character set for voicemail messages.

e-Mail Body

Specifies the email body of voicemail notification email

messages

Below are the variables to let user input into e-Mail Subject and

e-Mail Body.

 VM_NAME: The receiver’s name.
 VM_DUR: The total time of message.
 VM_MSGNUM: The id of current message. (workable

for ePBX100A only)

 VM_MAILBOX: The receiver’s mailbox number.
 VM_CIDNUM: The sender’s number.
 VM_DATE: The date of message sent.

3.5.3 VM Setting
User can set the configurations related with Voice Mail.

Figure 3.5.3-1 VM Setting

Table 3.5.3-1 VM Setting

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Label

Description

HTTP

Http Port

Enter the port number in which You can change the Http port

for ePBX40. Default is 10087.

Note: After Changing the Http port, you should reboot your

ePBX40 manually to activate Http Port setting.

Web Title

Enter the display name of Web Title

User ID

Enter the User ID. Default is root.

Password

Enter the Password. Default is root.

Telnet

Telnet Port

Enter the port number which You can change the Telnet port for

ePBX40. Default is 23.

User ID

Enter the User ID. Default is root.

Password

Enter the Password. Default is root.

3.5.4 Security

To change your Security Settings, click Management, and then click the Security table.

The screen appears as follows.

Figure 3.5.4-1 Security

The following table describes the feature in this screen.

Table 3.5.4-1Security

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Label

Description

Application, Library

Select one option to upload ePBX40 Firmware from your

computer. The default is Application.

Firmware Upload

File

Type in the location of the file you want to upload in this field or

click the Browser button to find it.

Browse

Click Browser to find the file you want to upload.

Apply

Click the Apply button to begin the upload process. This

process may take about two minutes.

Cancel

Click the Cancel button to exit this screen without saving.

3.5.5 Firmware Upload

Click Management, and then click the Firmware Upload table. The screen appears as

follows.

Figure 3.5.5-1 Firmware Upload

The following table describes the features in this screen.

Table 3.5.5-1 Firmware Upload

Note:

 Normally, you only need to upgrade the Application but in some situation you may

need to upgrade the Library. For more information, please refer to the released note

of ePBX40.

 After pressing Apply, please wait for successful message appeared, and DO NOT

power off.

 After upload successfully, on screen will show up successful messages. Please reboot

system to renew system firmware.

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Label

Description

Hold Tone/Music RBT

Select this option to upload ePBX40 Hold Tone or Music RBT file

from your computer. The default is Application.

Music Upload

File

Type in the location of the file you want to upload in this field or

click the Browse button to find it.

Browse

Click Browser to find the file you want to upload.

Apply

Click the Apply button to begin the upload process. This

process may take about two minutes.

Cancel

Click the Cancel button to exit this screen without saving.

3.5.6 Music Upload

You can customize Ring Back Tone by uploading new wave file on ePBX40. Please record

wave file format as both PCM and G729. Channel Mode: Mono, Frequency: 8K, Bit Rate: 16

bits. And the file size must less than 2 Mbytes.

Click Management, and then click the Music Upload table. The screen appears as

shown.

Figure 3.5.6-1 Music Upload

The following table describes the feature in this screen.

Table 3.5.6-1 Music Upload

Note:

 After uploading successfully, on screen will show up related information. Please reboot

system to renew settings.

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Label

Description

Configuration, IVR

Package, IVR File

(gsm/g729)

Select one option to upload ePBX40 current configuration from

your computer.

Import Setting

Group Name

Choose the Group Name of your IVR Group.

File Name

Choose the file name of your IVR file (gsm/g729).

File

Type in the location of the file you want to upload in this field or

click the Browser button to find it.

Browse

Click Browser to find the file you want to upload.

Apply

Click the Apply button to begin the upload process. This

process may take about two minutes.

Cancel

Click the Cancel button to exit this screen without saving.

3.5.7 Import Setting

If You have saved ePBX40’s configuration file before by using EXPORT Command from

ePBX40, you can import this file back to this ePBX40 and doesn’t need to re-configured it.

Click Management, and then click the Import Setting table. The screen appears as

follows.

Figure 3.5.7-1 Import Setting

The following table describes the features in this screen.

Table 3.5.7-1 Import Setting

Note:

 After pressing Apply, please wait for successful messages, and DO NOT power off.
 After Import successfully, on screen will show up related information. Please reboot

system to renew settings.

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Label

Description

Configuration

Select one option to save ePBX40 current configuration to your

computer. Default file name is configuration.cfg

IVR Package

Select this option to save ePBX40 IVR voice wave file to your

computer.

Default file Name: sounds.ivr

Export

Click Export to save your customized settings and exit this

screen.

 You can choose the Configuration or IVR option and import the file to restore the

configuration setting, and you can also choose the IVR File option and import a

specific IVR files to ePBX40.

 If you choose the option to IVR File (gsm/g729). Before importing the IVR File to

ePBX40, you should prepare the wav files by yourself first, the format are gsm and

g729 files. You should choose the Group and select file name, then you can import a

specific file with wav and g729 format to ePBX40 to replace the old one.

3.5.8 Export Setting

You can export configuration and IVR Package files. If there is more than one ePBX40 need

to be configured, you can export configuration of one ePBX40, and then import this setting

file to other ePBX40. There is not necessary to configure each ePBX40 one by one.

Click Management, and then the Export Setting table. The screen appears as follows.

Figure 3.5.8-1 Export Setting

The following table describes the features in this screen.

Table 3.5.8-1 Export Setting

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3.5.9 Reset To Default

Click Management, and then the Reset To Default table.

Click the Apply button to clears all user-entered configuration information and returned

the ePBX40 to factory default settings.

Notice: before you rest to default, please go to page of Export Setting to export your

configuration and IVR package.

Figure 3.5.9 Rest To Default

3.5.10 Reboot System

Click Management, and then the Reboot System table.

Click the Apply button to Reboot the ePBX40. This action does not affect the ePBX40’s

configuration data.

Figure 3.5.10 Reboot System

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CH4. Application Setting

4.1 Call Features

4.1.1 Authentication

When ePBX40 got a Registration or Invite (incoming call) from a remote location, it will

reply Authentication due to security consideration.

4.1.2 Automated Attendant

The ePBX40 supports Automated Attendant. You can record the default greeting and the

other announcements by Extension.

4.1.3 Call Forward on Busy

ePBX40 supports “server forward”. Dial *90 to activate Call Forward on Busy and *91 to

deactivate. For example, extension 101 dial *90102, there will be an announcement to

notify you the call forward is enabled, and someone call to extension 101 but it is on the

phone. The call will be routed to extension 102.

4.1.4 Call Forward on No Answer

ePBX40 supports “server forward”. Dial *92 to activate Call Forward on No Answer and

*93 to deactivate. For example, extension 101 dial *92102, there will be an

announcement to notify you the call forward is enabled, and someone call to extension

101 but it is no answer. The call will be routed to extension 102.

4.1.5 Call Forward Unconditional

ePBX40 supports “server forward”. Dial *72 to active Unconditionally Forward and *73 to

deactivate. For example, extension 101 dial *72102, there will be an announcement to

notify you the call forward is enabled, and someone call to extension 101, the call will be

routed to extension 102 directly.

4.1.6 Call Forward Unavailable

If subscriber is not registering, the call will be forwarded to another number when

Unavailable Forward is enabled. To activate Unavailable Forward, press *94xxx, where the

*94 is the feature code to activate Unavailable Forward and xxx is the destination number.

Pressing [*95] to deactivate.

For example, extension 101 dial *94102, there will be an announcement to notify you the

Unavailable Forward is enabled, and someone call to extension 101, but it is not

registering, the call will be routed to extension 102.

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4.1.7 Call Hold/Retrieval (Client based)

Normally, the call hold and call retrieval was done by Client. ePBX40 only relay the SIP

signal for such function between two clients.

4.1.8 Call Routing

Click Configuration, and then click the Outgoing Routing table, you can set the

Outgoing Call Routing record for a specified Prefix.

Click Configuration, and then click the Incoming Routing table, you can set the

Incoming Call Routing record for a specified Prefix.

4.1.9 Call Waiting (Client or extension devices based Only )

The ePBX40 does not support “server Call Waiting” now (because ePBX40 loading is

too heavy to support it). This feature should be implemented by client side only.

4.1.10 Caller ID

The ePBX40 will route the caller ID from caller to callee ( receiver side ).

4.1.11 CLIR (Caller Line Identification Restriction)

CLIR means "Caller Line Identification Restriction". It is a feature to hide the caller's

number. For example, extension 101 calls to extension 102. But 101 doesn’t like to show

up the Calling ID to extension 102. So extension 101 can activate this feature to hide the

calling ID. When extension 102 got a call from extension 101, the caller ID number of 102

should display "Anonymous". ePBX40 could support two kinds of CLIR.

a) CLIR (per call): for example, extension 101 doesn’t like to show the Calling ID to

extension 102. Extension 101 can dial *67102 where the *67 is the feature for CLIR

(per call). When 102 got the incoming call, the LCD of 102 should display

"Anonymous". If 101 dial 102, then 102 should see the Caller ID as 101.

b) CLIR (database type): For example, 101 dial *31, ePBX40 should add the CLIR record

of extension 101 into its database. When extension 101 calls other extensions, the

called party should always show "Anonymous". Extension 101 can dial *32 to disable

this feature.

4.1.12 Do Not Disturb (Client based)

ePBX40 can support “server DND”. User can dial to *78 to active it and *79 to deactivate.

For example, extension 101 dial to *78, there will be an announcement to notify you the

DND is enabled, and someone call to 101 then the call will be rejected directly.

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4.1.13 Flexible Extension Logic

You can set the digits length of subscriber to 25 digits.

4.1.14 Music On Hold

ePBX40 will play music if the user is under Hold status.

4.1.15 Music On Transfer

ePBX40 will play music if the user is under Transfer status.

4.1.16 Call Pickup

ePBX40 can support Call Pickup. For example: Ext-A is ringing, Ext-B can press *1 for

Global or Group pickup. You can also press *213 + ext number for specific call pick up.

4.1.17 Call Park

By default, extension 700 was used to park a call. While in conversation, press transfer

key and then dial 700. ePBX40 will park and hold this call at number 701 or 702. Dial

number 701 at different extension can retrieve this parked call and the conversation can

be continued. If a caller has been parked for a longer time than 45 seconds, ePBX40 will

ring the original extension who initiated this parked call.

4.1.18 Time and Date

You can select correct Time Zone at ePBX40, the time will affect CDR time display.

4.1.19 Trunk (i.e. WellGate 2540 or 2680 FXO Gateway)

You can install a FXO gateway as a Trunk. The FXO gateway can connect with a PSTN line

so that your Extension can dial to PSTN via external FXO gateway.

4.1.20 IP Phone

You can install IP Phone as an Extension such as LP389S or iP380 IP Phone.

4.1.21 Call Monitor

Click Information, and then click Call Monitor, you can monitor the call status if the call

were routed by ePBX40.

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CH5 Appendix

5.1 Application between Welltech CPE device and ePBX40

SIP Extensions register to ePBX40

Step 1: Setup network for ePBX40 and iP380 or LP389S IP Phone

 Set up ePBX40 with WAN [IP_Address:61.218.41.183, Netmask: 255.255.255.240,

Gateway: 61.218.41.177, DNS: 168.95.1.1], LAN [IP_Address:192.168.22.100, Netmask:

255.255.255.0]. After setting finish, please press Apply and reboot your ePBX40. When you

got a new ePBX40, you can connect its LAN port to configure Network Setting first. The

default LAN IP address is 192.168.123.123. For more information, please refer to user’s

manual CH2. Start to configure SIPPBX ePBX40. See the following page.

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 Set up IP information for LP389S IP Phone. You can set the IP information of LP389S from

its LCD via navigation keys, or you can login its WEB interface by default IP 10.1.1.3. Go to

“Device Setting  Network” to setup network as follows, then press Apply. For more

information about LP389S, Please go to Welltech Web Site at Support and downloadIP

Phone LP-389SLP389_v106 User Guide.zip to download for configuration reference.

See the following webpage.

Step 2: Configure Extensions

 In ePBX40, prepare Extension accounts for Client device. (There are 10 default Extensions,

from 101 to 110, so we use the default setting for this Example). See the following ePBX40

webpage. These extensions can be external IP Phone or FXS Gateway. For more information

about Extension page, please go to user’s manual CH3 Full Web Configurations.

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 For LP389S or iP380 IP Phone register to ePBX40, you can use default SIP extension

number or modify it. For Example: IP Phone LP389S registers to ePBX40 with account 108

of default SIP extension. You can set up the SIP configuration of LP389S by its LCD, or you

can also login its WEB interface. Go to SIP lines, setup the proxy server address and

registered number and etc. After configuration, please remember to Active and press Apply

it. For more information about LP389S IP Phone, please refer it from user manual. The

following webpage is LP389S IP Phone configuration.

 If all of above setting are correct, you can go to Information  Subscriber Info page to

confirm if the registration status are correct or not. See the following webpage.

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5.1.1 The VOIP Gateway (2504 and 2608) can register to ePBX40

Step 1: Setup network for WellGate 2504 (4 port FXS gateway) and WellGate
2608 (8 port FXS Gateway)

 Set up IP information for WellGate 2504. You can set up the IP information, login its

WEB interface by default IP 10.1.1.3. Go to Device Setting page to setup network

setting as below. After set up the network info, please press Apply and wait for about 1

minute to active new IP address. For more information about WellGate 2504, please go

to Welltech’s Web Page (www.welltech.com) at Support and DownloadVOIP

GatewayWellGate 2504 WellGate 2504 User Guide Release to download and

refer it. See the following page.

 Set IP information for WellGate 2608. You can set up the IP info, login its WEB interface by

default IP 10.1.1.3. Go to Network Configuration  WAN Setting page to setup

network setting as below. After set the network info, please press Apply after reboot system.

For more information about WellGate 2608, please go to Welltech web page

(www.welltech.com) at Support and DownloadVOIP GatewayWellGate 26xx

26xx User Manual V108a.pdf to download and refer it.

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Step 2: Prepare extension numbers for WellGate 2504 and WellGate 2608

 In ePBX40, prepare extension accounts for WellGate 2504 and WellGate 2608. (There are

numbers 104 to 107 for 2504, 108 to 115 for 2608).

Step 3: Setup extension numbers for WellGate 2504 and WellGate 2608

 This Example, we have 1 WellGate 2504 and 1 WellGate 2608 register to ePBX40 with

extension numbers 104 to 115. You can set up the SIP Information of two devices by its

WEB interface for configuration as follows.

 For WellGate 2504, please go to FXS Setting page to enter accounts information and

proxy server information. After configure, please press Apply. For more information about

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WellGate 2504, please go to Welltech web page (www.welltech.com) at

support&downladVOIP GatewayWellGate 2504 WG2504 User Guide Release

2.03f to download and refer it.

Set up account information as following picture.

Set up Proxy server information as following picture.

 For WellGate 2608, please go to General configuration  SIP Setting page to enter

proxy server information and Line Setting page to enter accounts information. After

configure, please press Apply and Reboot system. For more information about WellGate

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2608, please go to Welltech company web page (www.welltech.com) at

support&downladVOIP GatewayWellGate 26xx 26xx User Manual V108a.pdf to

download and refer it.

Set up Proxy server information as following picture.

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