How to read the gauges and meters, the variety of
warning lights and indicators, etc.
Opening and closing the doors and windows,
adjustment before driving, etc.
Operations and advice which are necessary for
driving
Usage of the interior features, etc.
Caring for your vehicle and maintenance
procedures
What to do in case of malfunction or emergency
Vehicle specifications, customizable features, etc.
Reporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
Index
C-HR_OM_USA_OM10526U
Search by symptom
Search alphabetically
2
TABLE OF CONTENTS
For your information....................... 6
Reading this manual.................... 10
How to search.............................. 11
Pictorial index .............................. 12
1
For safety and security
1-1. For safe use
Before driving...................... 22
For safety drive ................... 24
Seat belts ............................ 26
SRS airbags........................ 32
Front passenger occupant
classification system ......... 46
Exhaust gas precautions..... 53
1-2. Child safety
Riding with children............. 54
Child restraint systems........ 55
1-3. Theft deterrent system
Engine immobilizer
system............................... 74
Theft prevention labels
(U.S.A.) ............................. 76
Operation of each
3
component
3-1. Key information
Keys.....................................98
3-2. Opening, closing and
locking the doors
Side doors .........................105
Back door ..........................112
Smart key system..............118
3-3. Adjusting the seats
Front seats.........................127
Rear seats ......................... 128
Head restraints .................. 130
3-4. Adjusting the steering
wheel and mirrors
Steering wheel................... 133
Inside rear view mirror.......135
Outside rear view
mirrors ............................. 137
3-5. Opening and closing
the windows
Power windows..................140
2
Instrument cluster
2.Instrument cluster
Warning lights and
indicators........................... 78
Gauges and meters............. 86
Multi-information display ..... 89
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3
4
Driving
4-1. Before driving
Driving the vehicle............. 146
Cargo and luggage............ 156
Vehicle load limits ............. 159
Trailer towing..................... 160
Dinghy towing.................... 161
4-2. Driving procedures
Engine (ignition) switch
(vehicles without
a smart key system)........ 162
Engine (ignition) switch
(vehicles with
a smart key system)........ 165
Continuously variable
transmission.................... 171
Turn signal lever................ 176
Parking brake.................... 177
Brake Hold ........................ 182
4-3. Operating the lights and
wipers
Headlight switch ................ 185
Automatic High Beam ....... 190
Windshield wipers and
washer ............................ 195
Rear window wiper and
washer ............................ 198
4-4. Refueling
Opening the fuel tank
cap...................................200
4-5. Using the driving
support systems
Toyota Safety Sense P......204
PCS (Pre-Collision
System) ...........................211
LDA (Lane Departure
Alert with steering
control) ............................226
Dynamic radar cruise
control with full-speed
range ............................... 236
Driving mode select ...........251
BSM
(Blind Spot Monitor).........253
• BSM function................. 258
• RCTA function...............263
Rear view monitor
system .............................268
Driving assist systems .......279
4-6. Driving tips
Winter driving tips..............285
1
2
3
4
5
6
7
8
9
C-HR_OM_USA_OM10526U
4
TABLE OF CONTENTS
5
Interior features
5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 290
Seat heaters...................... 298
5-2. Using the interior lights
Interior lights list ................ 300
• Interior lights ................. 301
• Personal lights .............. 302
5-3. Using the storage
features
List of storage features...... 303
• Glove box...................... 304
• Console box.................. 304
• Bottle holders................ 305
• Cup holders .................. 306
Luggage compartment
features ........................... 307
5-4. Using the other interior
features
Other interior features ....... 313
• Sun visors..................... 313
• Vanity mirrors................ 313
• Clock............................. 314
• Power outlet.................. 315
• Assist grips ................... 316
• Steering wheel audio
switches ........................ 317
• Using the
microphone ................... 318
6
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting
the vehicle exterior .......... 320
Cleaning and protecting
the vehicle interior ........... 324
6-2. Maintenance
Maintenance
requirements ...................327
General maintenance ........ 330
Emission inspection and
maintenance (I/M)
programs ......................... 334
6-3. Do-it-yourself maintenance
Do-it-yourself service
precautions......................335
Hood..................................338
Positioning a floor jack.......340
Engine compartment .........341
Tires...................................353
Tire inflation pressure........363
Wheels...............................367
Air conditioning filter .......... 370
Wireless remote
control/electronic key
battery .............................373
Checking and replacing
fuses................................377
Light bulbs ......................... 381
C-HR_OM_USA_OM10526U
5
7
When trouble arises
7-1. Essential information
Emergency flashers .......... 396
If your vehicle has to be
stopped in
an emergency ................. 397
7-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 399
If you think something is
wrong .............................. 406
Fuel pump shut off
system............................. 407
If a warning light turns
on or a warning buzzer
sounds ............................ 408
If a warning message is
displayed......................... 418
If you have a flat tire.......... 423
If the engine will not
start ................................. 434
If the electronic key
does not operate
properly (vehicles with
a smart key system)........ 436
If the vehicle battery is
discharged ...................... 439
If your vehicle
overheats ........................ 443
If the vehicle becomes
stuck................................ 446
8
Vehicle specifications
8-1. Specifications
Maintenance data
(fuel, oil level, etc.) ..........450
Fuel information................. 458
Tire information..................461
8-2. Customization
Customizable features.......474
8-3. Items to initialize
Items to initialize................482
9
For owners
Reporting safety defects
for U.S. owners ........................ 484
Seat belt instructions
for Canadian owners
(in French)................................485
SRS airbag instructions
for Canadian owners
(in French)................................487
Index
What to do if...
(Troubleshooting).....................498
Alphabetical index......................502
1
2
3
4
5
6
7
8
9
C-HR_OM_USA_OM10526U
6
For your information
Main Owner’s Manual
Please note that this manual applies to all models and explains all equipment,
including options. Therefore, you may find some explanations for equipment
not installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of color and equipment.
Noise from under the vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear a sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available in the market. You should know that Toyota does
not warrant these products and is not responsible for their performance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products could affect its performance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
C-HR_OM_USA_OM10526U
Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Dynamic radar cruise control with full-speed range
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.
Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conversations or
sounds, and only record images outside of the vehicle in certain situations.
● Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
● Data usage
Toyota may use the data recorded in these computers to diagnose malfunctions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
● To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/.
7
C-HR_OM_USA_OM10526U
8
Event data recorder
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi-
cle) is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
C-HR_OM_USA_OM10526U
Scrapping of your Toyota
WARNING
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as a fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may include airbag, seat belt pretensioners, and wireless remote control batteries.
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.
9
C-HR_OM_USA_OM10526U
10
1
2
3
Reading this manual
WARNING:
Explains something that, if not obeyed, could cause death or
serious injury to people.
NOTICE:
Explains something that, if not obeyed, could cause damage to
or a malfunction in the vehicle or its equipment.
Indicates operating or working procedures. Follow the steps
in numerical order.
Indicates the action (pushing, turning, etc.) used to
operate switches and other
devices.
Indicates the outcome of an
operation (e.g. a lid opens).
Indicates the component or
position being explained.
Means “Do not”, “Do not do
this”, or “Do not let this happen”.
Use only floor mats designed specifically for vehicles of the same
model and model year as your vehicle. Fix them securely in place
onto the carpet.
1
Insert the retaining hooks (clips)
into the floor mat eyelets.
2
Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
*: Always align the marks.
The shape of the retaining hooks (clips) may differ from that shown in the
illustration.
C-HR_OM_USA_OM10526U
1-1. For safe use
WARNING
● Check that the floor mat is securely
fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this check
after cleaning the floor.
● With the engine stopped and the shift
lever in P, fully depress each pedal to
the floor to make sure it does not interfere with the floor mat.
Observe the following precautions.
Failure to do so may cause the driver’s floor mat to slip, possibly interfering
with the pedals while driving. An unexpectedly high speed may result or it may
become difficult to stop the vehicle. This could lead to an accident, resulting in
death or serious injury.
■ When installing the driver’s floor mat
● Do not use floor mats designed for other models or different model year
vehicles, even if they are Toyota Genuine floor mats.
● Only use floor mats designed for the driver’s seat.
● Always install the floor mat securely using the retaining hooks (clips) pro-
vided.
● Do not use two or more floor mats on top of each other.
● Do not place the floor mat bottom-side up or upside-down.
■ Before driving
23
1
For safety and security
C-HR_OM_USA_OM10526U
24
1-1. For safe use
For safety drive
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
Adjust the angle of the seatback so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (→P. 127)
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. (→P. 127, 133)
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. (→P. 130)
Wear the seat belt correctly. (→P. 2 6)
Correct use of the seat belts
Make sure that all occupants are wearing their seat belts before driving the vehicle. (→P. 2 6 )
Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
(→P. 55)
C-HR_OM_USA_OM10526U
1-1. For safe use
WARNING
Adjusting the mirrors
Make sure that you can see the rear of the vehicle clearly by adjusting
the inside and outside rear view mirrors properly. (→P. 135, 137)
25
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an accident and the adjustment mechanism may also be damaged.
● Always observe the legal speed limit when driving on public roads.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to continue driving and take a break immediately.
1
For safety and security
C-HR_OM_USA_OM10526U
26
1-1. For safe use
Seat belts
Make sure that all occupants are wearing their seat belts before
driving the vehicle.
Correct use of the seat belts
● Extend the shoulder belt so that
it comes fully over the shoulder,
but does not come into contact
with the neck or slide off the
shoulder.
● Position the lap belt as low as
possible over the hips.
● Adjust the position of the seatback. Sit up straight and well
back in the seat.
● Do not twist the seat belt.
Fastening and releasing the seat belt
To fasten the seat belt, push the
plate into the buckle until a click
sound is heard.
To release the seat belt, press
the release button.
C-HR_OM_USA_OM10526U
1-1. For safe use
Adjusting the seat belt shoulder anchor height (front seats)
Push the seat belt shoulder
anchor down while pressing the
release button.
Push the seat belt shoulder
anchor up.
Move the height adjuster up and
down as needed until you hear a
click.
Seat belt pretensioners (front and outboard rear seats)
The pretensioners help the seat
belts to quickly restrain the occupants by retracting the seat belts
when the vehicle is subjected to
certain types of severe frontal or
side collision, or a vehicle rollover.
The pretensioners do not activate
in the event of a minor frontal
impact, a minor side impact or a
rear impact.
27
1
For safety and security
C-HR_OM_USA_OM10526U
28
■ Emergency locking retractor (ELR)
The retractor will lock the belt during a sudden stop or on impact. It may also
lock if you lean forward too quickly. A slow, easy motion will allow the belt to
extend so that you can move around fully.
■ Automatic locking retractor (ALR)
When a passenger's shoulder belt is completely extended and then retracted
even slightly, the belt is locked in that position and cannot be extended. This
feature is used to hold the child restraint system (CRS) firmly. To free the belt
again, fully retract the belt and then pull the belt out once more. (→P. 57)
■ Child seat belt usage
The seat belts of your vehicle were principally designed for persons of adult
size.
● Use a child restraint system appropriate for the child, until the child
● When the child becomes large enough to properly wear the vehicle’s seat
■ Replacing the belt after the pretensioner has been activated
If the vehicle is involved in multiple collisions, the pretensioner will activate for
the first collision, but will not activate for the second or subsequent collisions.
■ Seat belt extender
If your seat belts cannot be fastened
securely because they are not long
enough, a personalized seat belt
extender is available from your Toyota
dealer free of charge.
1-1. For safe use
becomes large enough to properly wear the vehicle’s seat belt. (→P. 55)
belt, follow the instructions regarding seat belt usage. (→P. 26)
C-HR_OM_USA_OM10526U
1-1. For safe use
WARNING
Obtain medical advice and wear the seat
belt in the proper way. (→P. 26)
Women who are pregnant should position the lap belt as low as possible over
the hips in the same manner as other
occupants, extending the shoulder belt
completely over the shoulder and avoiding belt contact with the rounding of the
abdominal area.
If the seat belt is not worn properly, not
only the pregnant woman, but also the
fetus could suffer death or serious injury
as a result of sudden braking or a collision.
Observe the following precautions to reduce the risk of injury in the event of
sudden braking, sudden swerving or an accident.
Failure to do so may cause death or serious injury.
■ Wearing a seat belt
● Ensure that all passengers wear a seat belt.
● Always wear a seat belt properly.
● Each seat belt should be used by one person only. Do not use a seat belt
for more than one person at once, including children.
● Toyota recommends that children be seated in the rear seat and always
use a seat belt and/or an appropriate child restraint system.
● To achieve a proper seating position, do not recline the seat more than
necessary. The seat belt is most effective when the occupants are sitting
up straight and well back in the seats.
● Do not wear the shoulder belt under your arm.
● Always wear your seat belt low and snug across your hips.
■ Pregnant women
29
1
For safety and security
C-HR_OM_USA_OM10526U
30
WARNING
■ People suffering illness
■ When children are in the vehicle
■ Seat belt pretensioners (front seats and outboard rear seats)
■ Adjustable shoulder anchor (front seats)
■ Seat belt damage and wear
1-1. For safe use
Obtain medical advice and wear the seat belt in the proper way. (→P. 26)
→P. 66
● Do not place anything, such as a cushion, on the front passenger's seat.
Doing so will disperse the passenger's weight, which prevents the sensor
from detecting the passenger's weight properly. As a result, the seat belt
pretensioner for the front passenger's seat may not activate in the event of
a collision.
● If the pretensioner has activated, the SRS warning light will come on. In
that case, the seat belt cannot be used again and must be replaced at
your Toyota dealer.
Always make sure the shoulder belt is positioned across the center of your
shoulder. The belt should be kept away from your neck, but not falling off
your shoulder. Failure to do so could reduce the amount of protection in an
accident and cause death or serious injuries in the event of a sudden stop,
sudden swerve or accident. (→P. 27)
● Do not damage the seat belts by allowing the belt, plate, or buckle to be
jammed in the door.
● Inspect the seat belt system periodically. Check for cuts, fraying, and loose
parts. Do not use a damaged seat belt until it is replaced. Damaged seat
belts cannot protect an occupant from death or serious injury.
● Ensure that the belt and plate are locked and the belt is not twisted.
If the seat belt does not function correctly, immediately contact your Toyota
dealer.
● Replace the seat assembly, including the belts, if your vehicle has been
involved in a serious accident, even if there is no obvious damage.
● Do not attempt to install, remove, modify, disassemble or dispose of the
seat belts. Have any necessary repairs carried out by your Toyota dealer.
Inappropriate handling may lead to incorrect operation.
C-HR_OM_USA_OM10526U
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