This User Guide introduces you to Sprint®service and all
the features of yournew phone. It’s divided into four
sections:
l Section 1: Getting Star ted
l Section 2: Your Phone
l Section 3: Sprint Ser vice
l Section 4: Safety and Warranty Information
User
Guide
Note
WARNING
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to MySprint Wireless to access
the most recent version of the userguide.
Please refer to the Important Safety
Information
about information that will help you safely
use your phone. Failure to read and follow
the Important Safety Information in this
phone guide may result in serious bodily
injury, death, or property damage.
section on page 130 to learn
www
.sprint.com
The following table outlines yourphone’s main menu
structure. Formore information about using your
phone’s menus, see “Navigating Through the Menus”
on page 16.
1: Missed Alerts
2: History
3: Maps
1: Navigation
2: Family Locator
4: Web
5: Messages
1: Voicemail
1: Call Voicemail2: Details
3: Reset Indicator
i
2: Send Message
1:Text Message 2: Picture Mail
3: Email 4: IM
5: Voice SMS
1: TTY2: Input Font
3: Font Size4: Vibrate Type
5: Hearing Aid
2: Airplane Mode
3: Browser
1: Favorites2: Delete Web Cache
3: Delete Web Cookies 4: Edit Home Page
v
4: Call Setup
1: Call Answer2: Auto-Answer
3: Abbreviated Dialing 4: Contacts Match
5: Contacts
1: Speed Numbers2: Hide Secret/Show Secret
3: My Name Card4: Wireless Backup
5: Services
6: Data
1: Enable/Disable Data 2: Net Guard
3: Update Profile
7: Headset Mode
1:Turbo Button2: Ringer Sound
8: Location
#: Security
1: Lock My Phone2: Change Lock Code
3: Special Numbers4: Edit Contacts List
5: Delete/Reset
: Navigation Keys
1: Left Navigation(Calendar) 2: Right Navigation(Web)
3:
Up Navigation(Maps)
4: Down Navigation(My Stuff)
: Auto Key Guard
: Wireless Backup
(Before subscribing)
1: Subscribe2: Learn More
(After subscribing)
1: Alert2: View Status
3: Troubleshoot4: Learn More
5: Unsubscribe
9: Power On to Alert
0: Restrict and Lock
1:Voice2: Data
3: Camera/Pictures4: Lock My Phone
*: Roaming
1: Set Mode2: Call Guard
3: Data Roaming
In Use Menu
Press OPTIONS(right sof tkey) to display the
following options:
1: Save/Contact Details 2: Main Menu
3: 3-Way Call4: Contacts
5: Voice Memo6: Phone Info
vi
Section 1
Getting Started
1A. Setting Up Service
l Setting Up Your Phone (page 2)
l Activating Your Phone (page 3)
l Setting Up Your Voicemail (page 4)
l Sprint Account Passwords (page 4)
l Getting Help (page 5)
Setting Up Your Phone
1. Install the battery.
n
Insert the battery into the opening on the back of
the phone, making sure the connectors align (),
and gently press it down ( ).
n
Replace the battery coverand press it down until
the latch snaps into place (and ).
21A. Setting Up Service
2. Press and hold to turn the phone on.
n
If yourphone is activated, it will turn on, search for
Sprint service, and enter standby mode.
n
If yourphone is not yet activated, see “Activating
Your Phone”on page 3 for more information.
3. Make yourfirst call.
n
Use yourkeyboard to entera phone number.
n
Press .
Yourphone’s battery should have enough charge
Note
for your phone to turn on and find a signal, set up
your voicemail, and make a call. You should fully
charge your battery as soon as possible. See
“Charging the Battery” on page 16 for details.
Activating Your Phone
v
If you purchased your phone at a Sprint Store, your phone
should be activated and ready to use.
v
If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm youractivation,
make a phone call.
v
If you received your phone in the mail and you are activating
a new phone for an existing number on your account, you
will need to go online to activate the numberon your
new phone.
n
From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate yourphone.
When you have finished, make a phone call to
confirm youractivation. If yourphone is still not
activated oryou do not have access to the Internet,
contact Sprint Customer Service at 1-888-211-4727
for assistance.
Do not press END while the phone is being
Tip
activated. Pressing
process.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing
4727
from any other phone.
END cancels the activation
1A. Setting Up Service3
1-888-211-
Setting Up Service
Setting UpYour Voicemail
Sprint Account Passwords
Your phone automatically transfers all unanswered calls
to yourvoicemail, even if yourphone is in use or turned
off. You should set up yourSprint Voicemail and
personal greeting as soon as yourphone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
n
Create yourpasscode.
n
Record yourname announcement.
n
Record your greeting.
n
Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding , bypassing the
need for you to enter yourpasscode).
Voicemail Passcode
Note
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that
you enable your voicemail passcode. (Do not
activate One-Touch Message Access.)
Formore information about using yourvoicemail, see
“Voicemail”on page 100.
41A. Setting Up Service
As a Sprint customer, you enjoy unlimited access to
yourpersonal account information, your voicemail
account, and yourdata services account. To ensure that
no one else has access to yourinformation, you will
need to create passwords to protect yourprivacy.
Account User Name and Password
If you are the account owner, you will create an account
user name and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill foryour Sprint service), you can get
a sub-account password at www.sprint.com.
Voicemail Password
You will create yourvoicemail password (or passcode)
when you set up yourvoicemail. See “Setting Up Your
Voicemail”shown left for more information on your
voicemail password.
Data Services Password
With yourSprint phone, you may elect to set up an
optional data services password to control data (Web)
access and authorize Premium Service purchases.
Formore information, orto change your passwords, sign
on to www.sprint.com orcall Sprint Customer Service at
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
v
Access youraccount information.
v
Check yourminutes used (depending on your Sprint
service plan).
v
View and pay yourbill.
v
Enroll in Sprint online billing and automatic payment.
v
Purchase accessories.
v
Shop for the latest Sprint phones.
v
View available Sprint service plans and options.
v
Learn more about data services and otherproducts
like Sprint Picture Mail, games, ringers, screen savers,
and more.
1A. Setting Up Service5
Setting Up Service
From Your Sprint Phone
Explore any of these free options right from yourphone:
v
Press to check minute usage and account
balance.
v
Press to make a payment.
v
Press to access a summary of yourSprint
service plan or get answers to otherquestions.
From Any Other Phone
v
Sprint Customer Service: 1-888-211-4727.
v
Business Customer Service: 1-800-927-2199.
61A. Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information through yourphone, including residential,
business, and government listings; movie listings or
showtimes; driving directions, restaurant reservations,
and major local event information. You can get up to
three pieces of information percall, and the operatorcan
automatically connect yourcall at no additional charge.
There is a per-call charge to use Sprint 411, and you will
be billed for airtime.
Formore information orto see the latest in products and
services, visit us online at w
ww.sprint.com
.
Section 2
Your Phone
19. Headset Jack
15. Volume Button
6. Navigation Key
4. TALKKey
5. TEXT Key
12. Softkeys
3. MENU/OK Key
2. Display Screen
14.
Speaker
1. Earpiece
11. END/POWER Key
10. BACK Key
13.
Camera Lens
9. QWERTY Keyboard
7. Microphone
8. Internal Antenna
18. Micro-USB
Connector
16.
Camera
Button
17.
Battery Release
Latch
2A. Phone Basics
l Your Phone (page 8 )
l Viewing the Display Screen (page 10)
l Turning Your Phone On and Off (page 14 )
l Batter y and Charger (page 14)
l Navigating Through the Menus (page 16 )
l Displaying Your Phone Number (page 17)
l Setting the Key Guard (page 17)
l Making and Answering Calls (page 18 )
l Entering Text (page 27)
l Simple Data Exchange (page 31)
Phone Software Upgrades
Tip
phone’s software may become available from time to
time. Sprint will automatically upload critical updates
to your phone. You can also use the menu to check
for and download updates. Press Menu/OK >
Tools> Update Firmware
download available updates.
82A. Phone Basics
Your Phone
– Updates to your
to search for and
Key Functions
1. Earpiece lets you hearthe caller and automated
prompts.
2. Display Screen displays all the information needed
to operate yourphone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
3. MENU/OK Key lets you access the phone’s menus
and selects the highlighted choice when navigating
through a menu.
4. TALK Key allows you to place or receive calls,
answer Call Waiting, use Three-Way Calling, or
activate Automatic Speech Recognition (ASR).
5. TEXT Key lets you access the text message entry
screen.
6. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby
mode. These keys can be reassigned to create
customized shortcuts. See “Navigation Key
Shortcuts” on page 45.
7. Microphone allows othercallers to hear you clearly
when you are speaking to them.
8. Internal Antenna facilitates reception and
transmission. To maximize performance, do not
obstruct the internal antenna while communicating.
(See page 18.)
9. QWERTYKeyboard lets you enternumbers, letters,
and characters, and perform functions with single
key press orcombined keypresses.
10. BACK Key deletes characters from the display in text
input mode. When in a menu, pressing it returns you
to the previous menu. This key also allows you to
return to the previous screen in a data session.
11. END/POWER Key lets you turn the phone on or off,
end a call, or cancel your input and return to
standby mode.
12. Softkeys let you select softkey actions or menu items
corresponding to the bottom left and right lines on
the screen.
13. Camera Lens, as part of the built-in camera, lets you
take pictures.
2A. Phone Basics9
Phone Basics
14. Speaker lets you hear the different ringers and
sounds. You can mute the ringer when receiving
incoming calls by pressing or side buttons. The
speakeralso lets you hear the caller’s voice in
speakerphone mode.
15. Volume Button allows you to adjust the ringer volume
in standby mode orthe voice volume during a call.
The volume button can also be used to scroll up or
down to navigate through the different menu
options.
16. Camera Button lets you open the Photos menu.
Press and hold to activate the camera mode and
take pictures.
17. Battery Release Latch lets you open the battery cover
to replace the battery.
18. Micro-USB Connector allows you to connect a
compatible charging cable orUSB data cable (not
included). CAUTION! Inserting an accessory into the
incorrect jack may damage the phone.
19. Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the phone.
102A. Phone Basics
Viewing the Display Screen
The status bar at the top of your phone’s display screen
provides information about yourphone’s status and
options. These tables identify the symbols you’ll see on
yourphone’s display screen:
To view a list ofyour phone’s icons and descriptions,
Tip
Menu/OK
press
Icon Glossary
Signal Strength – Your phone’s current signal
strength. (More bars = stronger signal.)
No Service –Your phone cannot find a usable
signal.
Roaming – Yourphone is “roaming”off the
Nationwide Sprint Network.
Data Service – Sprint 1xRTT data service is
available. When active, the icon is animated.
Data Service Dormant – Data service is currently
dormant.
Data Service Unavailable – Data Service is
currently unavailable.
> Settings > Phone Info >
.
Service Icons
Status Icons
Battery –Your phone’s current battery charge
level. (The icon to the left shows the battery is fully
charged.)The icon is animated while the battery is
charging.
Location On – Yourphone’s location feature is on
and available forlocation-based services such as
GPS Navigation.
Location Off – Yourphone’s location feature is off.
Yourlocation is available only for 911.
Silence All – Your phone’s sound is turned off.
Vibrate All – Your phone’s sound is turned off but
vibrate is turned on.
Ringer Off – Your phone’s ringer is turned off.
1 Beep – A beep sounds when you receive an
incoming call, a message, etc.
Status Icons
1 Beep and Vibrate – 1 Beep and vibrate are set.
Ringer and Vibrate – The volume level is set to
between 1 and 8 and vibrate is turned on.
Speaker Mode – Your phone is in speaker mode.
Phone Basics
2A. Phone Basics11
Messaging Icons
Email – You have new email message(s) waiting.
Multiple Messages – You have two ormore
different types of new messages waiting.
Picture Messages – You have new picture
message(s) waiting.
SMS Voice Messages – You have new SMS voice
message(s) waiting.
Text Messages – You have new text message(s)
waiting.
Voicemail –You have new voicemail message(s)
waiting.
Urgent Messages – You have new urgent
message(s) waiting.
122A. Phone Basics
Bluetooth Icons
Visible – Your phone is discoverable by (visible to)
other Bluetooth devices.
Connected – Your phone is connected to a
Bluetooth device.
Enable – Your phone’s Bluetooth feature is
enabled.
* Above icons will blink while yourphone is communicating with a Bluetooth
device.
Voice Call Icons
Others
Missed Call – You have missed voice calls.
Bluetooth Device – A call is in progress using a
Bluetooth device.
Headset – Acall is in progress using an optional
wired headset.
CarKit – A call is in progress using an optional car
kit device.
TTY – Your phone is connected to a TTY device.
Alarm Clock – Alarm clock orcountdown is set.
Notification – You have events, call reminders,
alarm clock, or countdown notification, oryour
Contacts list has been backed up to Sprint’s
website.
Once yourphone is on and finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
receiving calls.
If yourphone is unable to find a signal after 15 minutes
of searching, a PowerSave feature is automatically
activated. When a signal is found, yourphone
automatically returns to standby mode.
In PowerSave mode, yourphone searches for a signal
periodically without yourintervention. You can also
initiate a search forSprint service by pressing any key
except numbered keys.
The Power Save feature conserves your battery
Tip
power when you are in an area where there is no
signal.
Press and hold fortwo seconds until you see the
powering-down animation on the display screen.
Your screen remains blank while yourphone is off
unless the battery is charging.
Battery and Charger
WARNING
Sprint-approved orKyocera-approved batteries and
accessories can be found at Sprint Stores orthrough
Kyocera; or call 1-866-866-7509 to order. They’re also
available at www.sprint.com.
Use only Sprint-approved or Kyoceraapproved batteries and chargers with your
phone. The failure to use a Sprint-approved
or Kyocera-approved battery and charger
may increase the risk that yourphone will
overheat, catch fire, or explode, resulting in
serious bodily injury, death, or property
damage.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge yourbattery before it is
fully drained. The battery provides up to 4.8 hours of
continuous digital talk time.
Fora quick check of your battery level, glance at the
battery charge indicator located in the upper-right
corner of your phone’s display screen. When there are
approximately five minutes of talk time left, the battery
icon () turns red and the phone sounds a warning
tone.
After an additional five minutes orso, the phone sounds
a warning tone three times and then turns off.
Long backlight settings, searching forservice,
Note
vibrate mode, browseruse, and other variables may
reduce the battery’s talk and standby times.
Watch your phone’s battery level indicator and
Tip
charge the battery before it runs out ofpower.
Installing the Battery
See “Setting Up YourPhone” on page 2.
Removing the Battery
1. Make sure the power is off so that you don’t lose any
stored numbers ormessages.
2. Slide the battery release latch in the direction of the
arrow ( ), pull the battery coverup, and remove it
( ).
3. Lift the battery up and removeit from the phone ( ).
WARNING
Do not handle a damaged or leaking
Li-Ion battery as you can be burned.
2A. Phone Basics15
Phone Basics
Charging the Battery
Keeping track of yourbattery’s charge is important. If
yourbattery level becomes too low, yourphone
automatically turns off, and you will lose any information
you were just working on.
Always use a Sprint-approved or Kyocera-approved
desktop charger, travel charger, orvehicle power
adapter to charge your battery.
1. Plug the phone chargerinto a wall outlet.
2. Plug the otherend of the phone chargerinto the
micro-USB connector located on the lowerleft side
of yourphone.
With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.
162A. Phone Basics
Navigating Through the Menus
The navigation key on your phone lets you scroll through
menus quickly and easily. Many menus feature a scroll
bar on the right to help you keep track of yourposition in
the menu.
To navigate through a menu, press the navigation key
up or down.
Fora diagram of yourphone’s menu, please see “Your
Phone’s Menu”on page i.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any option by highlighting it and
pressing (the MENU/OK key). If the option is
numbered, you can select it by pressing the
corresponding numberon the phone’s keyboard.
Forexample, to open the alarm setting screen:
1. Press to access the main menu.
2. Select Tools by highlighting it and pressing .
3. Select Alarm Clock by highlighting it and
pressing .
Forthe purposes of this guide, the above steps
condense into:
Receive messages, scheduled events, alarms, or
countdown notifications.
If you do not operate your phone when you receive
Note
a call or notifications, keys will be locked again
automatically.
If you select Icon Only under MESSAGES (left
> Settings > Notification, notifications will
softkey)
not unlock the keys. (See “Setting Message
Notification”on page 40.)
You can dial the emergency numbers even if keys are
locked.
Auto KeyGuard
Auto Key Guard will lock keys automatically afterthe
time set in Sleep Mode elapses. If Sleep Mode is set to Off,
keys will be locked afterone minute. (See “Sleep Mode”
on page 40.)