
Authorised Service Centres in Major Australian Cit ies
Thank you for selecting a TEAC product
TEAC Customer Support Hotline
1300 553 315
before returning the product to the store where you purchased it.
Please read th e ow n er ’s m anu al caref ul l y and ensure that you have followed the correct installation and operating
procedures.
1. Please read this warranty card.
2. Keep your pur chas e rec eip t to en abl e you t o pr oc eed quickl y in t h e even t of a Warranty Servic e.
3. If you require Warranty Service, please contact the TEAC Customer Support Hotline at 1300 553 315 for
assist ance. Pleas e ens u re that you h ave the model number , s er i al nu mb er an d purc hase r ec eipt ready when
you call.
Please complete the section below and keep this information for your own records.
Owner’s Name
Owner’s Address
Postcode
Model Name/No. Serial No.
Dealer’s Name
Dealer’s Address
Postcode
WARRANTY PROCEDURE
151 Arthur Street
Homebush West, NSW 2140
11 McInnes Street
Ridleyton, SA 5008
Unit 1, 320 Curtin Ave West
Eagle Farm, QLD 4009
282 Normanby Road
South Mel bourne, VI C 32 05
If you should require assistance with your product regarding its setup
or operation, or if you believe it is faulty, please first call us at the
teacservicesupport@awa.com.au
www.teac.com.au
Unit 2, 50 Pilbara Street
Welshpool, WA 6106
.
In many cases, our Hotline has been able to solve
suspect ed f a ul ts ove r th e phone.
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WARRANTY INFORMATION
Our goods c ome with guarantees that cannot be excluded under the Austr alian Consum er Law. You are
entitled to a rep lacement or refund for a major failure and for compensation for any other reasonably
for es eeabl e lo s s o r d amag e. You ar e als o en t it l ed t o hav e t he g oo d s r ep air ed o r rep l ac ed if t he g o od s fai l
to be of acceptable quality and the failure does not amount to a major failure.
LED/LCD TV 42” (106 cm) and above
1 Year (In-Home Service/ Pick up Available)*
LED/LCD TV 32” (80 cm) and above
1 Year (Carry-in Service)
1 Year (Carry-in Service)
Warranty Terms & Conditions
1. TEAC w arr ants t hat t his pr oduct is f r ee fr om d efects in mat eri al an d w orkm ans hip u nder n ormal dom estic us e w ith
reason able care and skill. Mainten ance and c leaning ( i.e. las er head) is not cover ed by this warrant y. The TEAC
warrant y only applies to TEAC products purchased, used and serviced in Australia.
2. The ben efits t o the c onsum er given b y this W arrant y ar e in addit ion to other rights and r emedies of the c onsum er
under a law in relation t o goods or s ervic es to whic h t h e w arranty relates, being the Australian Consumer Law.
3. Refund or replac emen t via y our r etai ler is av ail able f or a peri od of 1 4 days af ter pur ch ase f or goods th at h ave been
4. Subject to the terms herein, this warran ty effecti vely covers the eq uipment as s pecified i n the W arr anty Periods
5.
Th is s er vice will only b e pr ovi d ed as p ar t of t his war r anty if all the f ollow i ng conditions ar e met;
6. A 12-month replacement warranty is applicable to all Accessories such as Remote, Power Adaptors and Cables.
7. TEAC will ensure to the best of its abilities that all required parts are made available for any required service/repair.
8. TEAC Aus tralia Pty Ltd and its Authorised Service Centr es will us e their best endeavours t o complete produc t
9. Refurbis hed p arts m ay be us ed to r epair the prod uct. I n the c ase of a replac ement, the pr oduct may be r eplac ed,
10. Please b e advised that if the pr od uc t pres ent ed for r epair is capabl e of retain in g user-gener at ed data, t h e data m ay
11. Servic e will be pr ovided on ly dur ing nor mal busi ness hour s and under saf ety condi tions and circ umstanc es. TE AC
inspected and determined to have a major failure. Refund and exchange is not applicable for change of mi nd.
Table below from the date of purchase.
In Home Service/Pick up* Service
a) The produc t is indicated in th e Warrant y P er i od T able.
b) The product is within the warranty period.
c) The product is located within the normal service area of the local TEAC Authorised Service Centre.
If TEAC determines that the product is not repairable on site, TEAC can complete the repair by taking the product to
a TEAC Authorised Service Centre.
Carry-in Service
Where In-Home service/Pick up* is not available, the purchaser is required to send the product to the nearest TEAC
Author is ed Ser vic e C entr e f or r epair . In t his even t, pr o of of pur ch ase is r equir ed to s upp ort a warr ant y cl aim. Af ter
the repair , the prod uct will b e availab le for collec tion b y or r eturn t o the p urch aser at a fee u p on req uest . T EAC i nhome service can be made available at a fee upon request.
repairs within a reasonable period based on available resources and workload during the time when service is
request ed and perf or m ed .
with a ref urbish ed unit of the s ame type or , if one is unavail able, a si milar refur bished m odel with equal or b etter
features & specifications.
be lost during servicing. Customers are strongly encouraged to back up all important information/data before
sending the product in for service/repair.
and its aut horis ed s er vice agents can r efuse any repair if safet y, i n relati on t o O H &S, bec om es a c oncern t o its s t af f
or author ised service agents ’ p er sonnel.
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