R
SERVICE MANUAL |
AE-6A CHASSIS |
|
MODEL |
COMMANDER DEST CHASSIS NO. MODEL |
COMMANDER DEST CHASSIS NO. |
KV-32FQ80B KV-32FQ80E KV-32FQ80K KV-32FQ80U
RM-936 FR SCC-Q83K-A
RM-936 ESP SCC-Q81M-A
RM-936 OIRT SCC-Q82G-A
RM-936 UK SCC-Q84H-A
KV-36FQ80B KV-36FQ80E KV-36FQ80K
RM-936 FR SCC-Q83J-A
RM-936 ESP SCC-Q81L-A
RM-936 OIRT SCC-Q82F-A
SUPPLEMENT - 1
SUBJECT : ADDITION OF CUSTOMER SERVICE MENU PAGES
A Customer Service Menu has been added to these models. These pages will be added after the connector pages. This supplement shows the functions and how to access the menu.
|
Sony Corporation |
English |
|
02JP7100-1 |
|
|
Sony UK |
Printed in U.K. |
9-927-425-81 |
Service Promotions Dept |
© 2002.10 |
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CUSTOMER SERVICE MENU
The Customer Service menu is provided in order to assist fault diagnosis when the customer reports a problem. The menu can be invoked by the customer on request from the service technician or dealer during a telephone conversation. The customer is then able to provide information regarding the current status of the set. The information gained can then help to increase the number of problems that are solved on the first call out by the service engineer and also reduce the amount of “No problem found” cases. The Customer Service Menu will be read only, preventing the customer from modifying the state of the TV at this time.
1.Entering the Customer Service Menu
The customer service menu can be entered by simultaneously pressing the Menu key on the Commander and the volume minus local key on the TV.
2.Description of Information available
The following information is available from the Customer Service Menu:
AE6(A) CUSTOMER SERVICE MENU |
|
|
1 |
Model |
KV-32/36FQ80 |
2 |
Chassis Name |
AE6(A) |
3 |
SW Version |
V690B3 |
4 |
Brightness Level |
25 |
5 |
Contrast Level |
40 |
6 |
Colour Level |
31 |
7 |
Sharpness Level |
25 |
8 |
Noise Reduction |
Mid |
9 |
DRC Mode |
DRC 100 |
10 |
Auto Format |
On |
11 |
Format Correction |
On |
12 |
Audio System |
Stereo |
13 |
Sound Effect |
Natural |
14 |
Speaker Vol |
30 |
15 Headphone Vol |
60 |
Select: for next page
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