Parts marked with "!" are important for maintaining the safety of the set. Be sure to replace these parts with specified
ones for maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION
for after sales service only.
The contents are subject to change without notice.
■ LEAD-FREE SOLDER
The PWB’s of this model employs lead-free solder. The “LF” marks indicated on the PWB’s and the Service Manual mean “Lead-Free” solder. The
alphabet following the “LF” mark shows the kind of lead-free solder.
Example:
<Solder composition code of lead-free solder>
Solder composition
Sn-Ag-Cu
Sn-Ag-Bi
Sn-Ag-Bi-Cu
Sn-Zn-Bi
Sn-In-Ag-Bi
Sn-Cu-Ni
Sn-Ag-Sb
Bi-Sn-Ag-P
Bi-Sn-Ag
5mm
Lead-Free
Solder composition
code (Refer to the
table at the right.)
a
(1) NOTE FOR THE USE OF LEAD-FREE SOLDER THREAD
When repairing a lead-free solder PWB, use lead-free solder thread. Never use conventional lead solder thread, which may cause a breakdown or an accident.
Since the melting point of lead-free solder thread is about 40°C higher than that of conventional lead solder thread, the use of the exclusive-use soldering iron is recommendable.
(2) NOTE FOR SOLDERING WORK
Solder composition code
a
b
z
i
n
s
p
Since the melting point of lead-free solder is about 220°C, which is about 40°C higher than that of conventional lead solder, and its soldering capacity is inferior to
conventional one, it is apt to keep the soldering iron in contact with the PWB for longer time. This may cause land separation or may exceed the heat-resistive temperature of components. Use enough care to separate the soldering iron from the PWB when completion of soldering is confirmed.
Since lead-free solder includes a greater quantity of tin, the iron tip may corrode easily. Turn ON/OFF the soldering iron power frequently.
If different-kind solder remains on the soldering iron tip, it is melted together with lead-free solder. To avoid this, clean the soldering iron tip after completion of soldering work.
If the soldering iron tip is discolored black during soldering work, clean
and file the tip with steel wool or a fine filer.
XE-A21S LEAD-FRE E SOLDER
CHAPTER 1. SPECIFICATIONS
1. APPEARANCE
Front viewRear view
Front viewRear view
Operator display
Operator display
Printer cover
Printer cover
Receipt paper
Receipt paper
Keyboard
Keyboard
Drawer
Drawer
Drawer lock
Drawer lock
Printer
Printer
Take-up spool
Take-up spool
Print roller
Print roller
arm
arm
Print roller
Print roller
release lever
release lever
Inner cover
Inner cover
Customer display
Customer display
(Pop-up type)
(Pop-up type)
Power cord
Power cord
Mode switch
Mode switch
Paper roll cradle
Paper roll cradle
Paper positioning guides
Paper positioning guides
AccessoriesManager key2
Operator key2
Drawer lock key2Drawer lock key
Paper roll1Wide 58mm 80φ
Take-up spool1
USB cable
(0GS5422580)
Customer
1For connection between
*1
ECR and PC
1 diskCD-ROM
support tool
Quick Start Guide1 copy
USB portSD card slot
USB portSD card slot
Instruction manual
1 copy 2 languages
(English/Spanish)
Specifications and appearance subject to change without notice for
improvement.
*1 Use only the USB cable (manufactured by SHARP) supplied with
the XE-A21S for the connection with a PC.
In case you need a new USB cable, order the USB cable manufactured by SHARP Co. Ltd. (Part code: 0GS5422580) for use with the
XE-A21S.
Printing capacity24 digits each for receipt and jour-
Other functionsGraphic logo printing function
Paper rollWidth: 2.25
Max. diam. : 3.15 in (80 mm)
Quality: High quality (0.06 to 0.08 mm thickness)
Cash drawer4 slots for bill and 5 for coin denominations
× 16.9 (D) × 11.1 (H) in.
× 430 (D) × 281 (H) mm)
± 15%, 60 Hz
nal paper
Logo message function
Receipt (ON-OFF) function, compression printing function
± 0.02 in (57.5 ± 0.5 mm)
3. KEYBOARD
1) KEYBOARD LAYOUT
TypeNormal keyboard
Key positionSTD/MAX 53
CL
00
× 19 (H) mm
PLU
DEPT
/SUB
#
A
F
20
24
B
4
3
2
1
G
8
19
23
C
H
7
18
22
D
I
6
17
21
E
J
5
DEPT
SHIFT
12
11
10
9
CLK
#
P
K
28
32
L
Q
16
27
31
M
R
15
26
30
N
S
14
25
29
O
T
13
AUTO
TAX
U
TAX2
TAX1
SHIFT
SHIFT
V
CHK
CH
W
MDSE
#/TM
SBTL
SBTL
CA/AT/NS
X
Y
Z
Key pitch19 (W)
Key layoutFixed type
2) KEY LIST
■Keyboard layout
@/
SHIFT
SPACE
FOR
•
789
456
123
0
CONV
%1RA
RCPT
%2
/PO
NUMBER
–
VOID
RFND
DC
ESC
/HELP
BS
Note: The small characters on the bottom or lower right in each key
indicates functions or characters which can be used for character
entries for text programming.
XE-A21S SPECIFICATIONS
– 1 –
■Key names
KEY TOPDESCRIPTION
2Paper feed key
RAReceived-on account key
RCPT/POReceipt print/Paid-out key
VOIDVoid key
ESC/HELPEscape key/Help key
CONVConversion key
%1, %2Percent 1and 2 key
RFNDRefund key
-Discount key
@/FORMultiplication key
•Decimal point key
CLClear key
0-9,00Numeric Keys
PLU/SUBPLU/Sub-department key
DEPT#Department code entry key
DEPT SHIFTDepartment shift key
CLK#Clerk code entry key
Dept1-32Department keys
TAXTax k e y
Tax 1 SHIFTTax 1 shift key
Tax 2 SHIFTTax 2 shift key
AUTOAutomatic sequence key
CHKCheck key
CHCharge key
MDSE SBTLMerchandise subtotal key
#/TM/SBTLNon-add code/Time display/Subtotal key
CA/AT/NSTotal/Amount tender/No Sale key
VOID : Enters into the void mode. This mode allows correction after
finalizing a transaction.
MGR : For manager’s entries. The manager can use this mode for
an override entry.
X1/Z1 : To take the X/Z report for various daily totals.
X2/Z2 : To take the X/Z report for periodic (weekly or monthly) consol-
idation.
5. DISPLAY
1) OPERATOR DISPLAY
Display device: LED
Number of line: 1 line
Number of positions: 10 positions
Color of display: Yellow Green
Character form: 7 segment
Character size: 14.2 (H)
Layout:
0.1.2.3.4.5.6.7.8.9.
2) CUSTOMER DISPLAY
Display device: LED
Number of line: 1 line
Number of positions: 7 positions
Color of display: Yellow Green
Style: Pop up type
Character form: 7 segment
Character size: 14.2mm (H)
+ DP
× 7.9 (W) mm
+ Dp
× 7.9mm (W)
4. MODE SWITCH
1) LAYOUT
• Rotary type
MA
OP
REG
OP
X/Z
PGM
MGR
X
1/Z1
X2/Z2
OFF
VOID
The mode switch can be operated by inserting one of the two supplied
mode keys - manager (MA) and operator (OP) keys. These keys can be
inserted or removed only in the “REG” or “OFF” position.
The mode switch has these settings:
OFF : This mode locks all register operations. (AC power turns off.)
No change occurs to register data.
OP X/Z: To take individual clerk X or Z reports, and to take flash repor ts.
It can be used to toggle receipt state “ON” and “OFF” by
pressing he [RCPT/PO] key.
REG : For entering sales.
PGM : To program various items.
Manager key (MA)
Operator key (OP)
OPMA
Layout:
3.4.5.6.7.8.9.
Operator display
PLU/SUB
DEPT REPEAT
RCPT
OFF
DC
Clerk code
NUMBERSHIFT
Amount: Appears in the far-right eight (max.) positions. When the
amount is negative, the minus symbol “-” appears before the
amount.
Number of repeats for repetitive registrations:
The number of repeats is displayed, starting at “2” and incremental with each repeat. When you have registered ten
times, the display will show “0.” (2 3 3
Receipt function status:
The indicator “_” appears in the RCPT OFF position when
the receipt function is in the OFF status.
Time : Appears in the far-right six positions (hour-minute - “ ” or
hour-minute - “ ”) in the OP X/Z, REG, or MGR mode. “ ”
is displayed in the morning (AM), and “ ” in the afternoon
(PM). In the REG or MGR mode, press the [#/TM/SBTL] key
to display the time.
Customer display
(Pop-up type)
.....
9 3 0 3 1 3 2
...
)
XE-A21S SPECIFICATIONS
– 2 –
■Machine state symbols
: Appears during programming.
: Appears when an error is detected.
: Appears when the subtotal is displayed or when the amount
tendered is smaller than the sales amount.
: Appears when the [CONV] key is pressed to calculate a subto-
tal in foreign currency.
: Appears when a transaction is finalized by pressing the [CA/AT/
NS], [CHK] or [CH] key.
: Appears when the change due amount is displayed.
: May appear in the far-left three positions at the timing of key
entry when the electronic journal (EJ) memory is full. (Depending on programming.)
: Appears when the voltage of the installed batteries is under the
required level. You must replace with new ones within two days.
: Appears when the batteries are not installed, or the installed
batteries are dead. You must replace with new ones immediately.
: May appear right below the eighth and ninth places at the timing
of finalization of a transaction when the electronic journal (EJ)
memory is nearly full.
Also appears right below the tenth place when power save
mode is effective.
: Appears when the print roller arm is not locked.
: Appears when the paper is not set or has run out.
Segment
Display
position
Amount1-8
Minus sign2-10-: Floating
Error8-10Exx : xx
PGM Mode10P
CASH, CHECK,
CHARGE
SUB TOTAL/
short tender
Change10C: Light up whenever the change
Currency
Conversion
Department9-10No zero-suppressed
PLU7-10No zero-suppressed
Repeat8Endless count, starting from 2.
Receipt OFF9_
DC_: Double size character entry
SHIFT_: Shift character entry status
NUMBER_: Number character entry status
Clerk No.2, 3-xx- : clerk number
EJ FULL8-10E-E : Light up when EJ memory is
Low Battery10L:
No Battery10:
10F: Light up when a registration is
10o
10c: Light up whenever the foreign
Description
= error code
finalized by depressing
[CASH], [CHECK], [CHARGE]
key
due amount appears in the display.
amount appears in the display.
status
FULL at the timing of key entry
(by PGM selection).
• Reliability: Mechanism LIFE 6 million lines used to
• Paper end sensor: Set up
•Cutter: No
• Near end sensor: No
: Approximate 60mm/s (Approximate 12 l/s)
high-quality thermal paper
2) Paper
• Paper roll dimension:
• Paper quality:High-quality thermal paper
57.5 ± 0.5mm in width
Max. 80mmin diameter
paper thickness: 0.06 to 0.08mm
Nihon seisi thermal paper : TF50KS-E
Oji thermal paper: PD150R,
3) Logo stamp
• No
× 24 dots (H)
× 4.17mm (H) at 10 × 24 dots
PD160R
XE-A21S SPECIFICATIONS
– 3 –
4) PRINTING AREA
Number of thermal head heater elements 288 dots
(4.75)(4.75)48 (288 dots)
print area
(max.24 characters)
0.167
57.5±0.5
(Paper dimension)
7. DRAWER
(units : mm)
3) Drawer Lock Key
This key locks and unlocks the drawer. To lock it, turn 90 degrees counterclockwise. To unlock it, turn 90 degrees clockwise.
8. USB PORT
[DEVICE]
USB B Type
[OUTLINE]
This ECR has 1 port.
This is used in order to connect with a personal computer.
[OUTLINE]
• Standard equipment: Yes (1)
• Max. number of additional drawers: 1
• The drawer consists of:
1) Drawer box (outer case) and drawer
2) Money case
3) Coin case
4) Lock (attached to the drawer)
[SPECIFICATION]
1) DRAWER BOX AND DRAWER
Model name of the drawer boxSJ415
Size
MaterialPlastic
Bell—
Release leverStandard equipment:
Drawer open sensor—
2)MONEY CASE
Separation from the drawerDisallowed
Separation of the bill compartments from the coin compartments
Bill separator—
Number of compartments4B/5C
Layout:
330(W) × 418(D) × 98(H)
situated at the bottom
Allowed
mm
[SPECIDICATIONS]
1) Transmission rate
USB 2.0 Full Speed Max. 12Mbps
2) Connector
USB B Type
3) Pin assign
1Pin 5V
2Pin
− D
+ D
3Pin
4Pin GND
9. BATTERY
1) MEMORY BACK UP BATTERY
For memory back up, the dry battery AA (3 pieces) are needed.
1. Memory holding time:
Approximate 1 year after New dry batteries are inserted.
2. Battery exchange method:
When the low battery symbol “L” lights up, batteries (3 pieces)
exhange by the following method, with 2 days.
1) Power on the ECR.
2) Mode switch turn to “REG” mode.
3) Release the OLD dry batteries (3 pieces).
4) Insert the NEW dry batteries (3 pieces).
5) Confirm the low battery symbol “L” lights off.
4B/5C
2) LOW BATTERY
Low battery indication will appear on the left side of display when the
battery voltage is low.
CASE 1: When any numeric entry & any item entry is not done or just
after finalization.
The machine can indicate the low battery condition. (Always)
XE-A21S SPECIFICATIONS
– 4 –
CASE 2: When numeric entry or item entry is done.
Battery condition will not appear.
Exceptionally, when the power is restored after a power failure, the
low battery condition will appear on the display only when the battery is low.
And the indicator will disappear after any key entry.
[Display sample]
“ 0.00”: Battery is OK.
“L 0.00”: Low battery (You have to change the batteries.)
“ 0.00”: No battery (You have to change the batteries immediately.)
After finalization
“F 12.34”: Battery is OK.
“L 12.34”: Low battery. (“L” indicate instead of “F”.)
“ 12.34”: No battery. (“L” indicate instead of “F”.)
Note: “NO BATTERY”: When the “NO BATTERY” is display, the mas-
ter reset is executed at the timing of “POWER
ON” after the “POWER OFF”.
CHAPTER 2. OPTIONS
10. SD MEMORY CARD
[Device]
SD Card (Version. 1.01)
[Outline]
XE-A21S has a SD Memory Card slot.
[Specidications]
1) Variable clock rate: 0 - 25 MHZ
2) Other commands and memory access : 2.7 - 3.6V
3) Bus Protocol: SPI Bus
4) Correspondence capacity: 32MB - 512MB
5) Recommended manufacturer: SanDisk
1. OPTIONS (NO)
2. SERVICE OPTIONS (NO)
3. SUPPLIES
No.NAMEPARTS CODEPRICERANKDESCRIPTION
1Thermal roll paperTPAPR6656RC05BA5 ROLLS/PACK (70 φ)
4. SPECIAL SERVICE TOOLS (NO)
No.NAMEPARTS CODEPRICERANKDESCRIPTION
1USB Cable
CHAPTER 3. MASTER RESET AND PROGRAM RESET
1. MASTER RESETTING
Master resetting clears the entire memory and resumes initial values.
Master resetting can be accomplished by using the following procedure:
Procedure A: 1) Unplug the AC cord from the wall outlet or set the
mode switch to OFF Position.
2) Let the ECR be without the memory back up battery.
3) Wait over 1 muinite for discharging.
4) Set the mode switch to any position except OFF.
5) Plugin the AC cord to the wall outlet or turn the
mode switch from OFF Position to another position.
The master reset can also be accomplished in the following case.
In case power failure occurs when the machine has no battery
attached to it, the master reset operation is automatically performed
after the power has been restored.
(This is because if power failure occurs with no battery attached to
the machine, all the memories are lost and the machine does not
work properly after power recovery; this requires the master reset
operation.)
2. PROGRAM RESETTING
(INITIALIZATION)
This resetting resumes the initial program without clearing memory.
This resetting can be operated at below sequence in PGM mode.
Procedure:1) Unplug the AC cord from the wall outlet.
2) Wait over 1 muinite for discharging.
3) Set the mode switch to the PGM position.
4) While holding down the FEED key, plugin the AC
cord to the wall outlet.
Note: In case power failure occurs when the machine has no battery
attached to it, the master reset operation is automatically
performed after the power has been restored.
P7723P77/EPM CTRLOHOut L/EPM CONTROL SIGNAL WHEN IPL
P8022P80BUZZEROLOut LBUZZER
P8121P81MOTOROLOut LPAPER TAKE UP MOTOR
P8220/INT0POFFI
P8319/INT1/DREQUSBI
P8418/INT2/INTUSBI
P8517/NMI(NU)I
P8611XCOUTXCOUTI
P8710XCINXCINI
P907P90P90I
P916P91P91I
P925P92P92I
P934P93P93I
P943P94P94I
P952P95P95I
P961P96P96I
P97100P97P97I
P10097AN0P100I
P10195AN1P101I
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
InPOWER INTERRUPT
InUSB DMA REQUEST
InUSB INTERRUPT
InUNUSED
In32.768kHz
In32.768kHz
InKEY IN
InKEY IN
InKEY IN
InKEY IN
InKEY IN
InKEY IN
InKEY IN
InKEY IN
InHEAD TEMPERATURE MONITOR
InHEAD VOLTAGE MONITOR
P10294P102/STB2OHInPRINTER/STB2
P10393AN3VBATI
-
InBATTERY VOLTAGE
P10492P104(NU)OLOut LUNUSED
P10591P105VPONOLOut LPRINTER HEAD POWER
P10690P106/LATOHOut LPRINTER DATA LATCH
P10789P107/STB1OHInPRINTER/STB1
BYTE8BYTEI
CNVss9CNVssI
/RESET12/RESETI
-
-
-
InCONNECTED TO VDD
InNOMAL: L /BOOT: H
InRESET
Xout13XoutOOutCLOCK
Vss14VsspowerCONNECTED TO GND
Xin15XinIInCLOCK
Vcc16VccpowerCONNECTED TO VDD
Vcc62VccpowerCONNECTED TO VDD
Vss64VsspowerCONNECTED TO GND
AVss96AVsspowerCONNECTED TO GND
Vref98VrefrefCONNECTED TO VDD
AVcc99AVccpowerCONNECTED TO VDD
XE-A21S HARDWARE DESCRIPTION
– 8 –
4. USB PORT
One port for USB Port (Slave) is provided as a standard provision of
XE-A21S.
The Renesus-make USB general-use ASSP device M66291 is used.
The M66291 is mapped to the /CS1 area 28000h-29FFFh.
CPU
A0
A1-A6
D0-D7
/CS1
/RD
/WR
/RESUSB
/DREQUSB
/INTUSB
M66291
D15/AD0
AD1-AD6
VBuss
D0-D7 TrON
CS
RD
LWR
/RESET
/Dreq0
/INT0
HWR/BYTE
D
D
24MHz
1.5k
+
−
1.0µF
1
Vbus
3
D
+
2
D
4
GND
USB
CONNECTOR
−
27
27
<CPU PORT>
No.CPU portUse signalPurpose
19P83 (INT1)
18P84 (INT2)/INTUSB USB interruption 0 request signal
24
P76 (TA3OUT)
/DREQUSB
USB DMA channel 0 DMA request
signal
/RESUSB M66291 Reset control
5. SD CARD I/F
One port for SD card I/F is provided as a standard provision of XE-A21S.
Communication with the SD card is made in the SPI mode.
<DRIVE STEP>
Driver IC input (CPU output)Motor drive signal
STEP IN1IN2 ENA1 ENA2
A
(OUT1)B (OUT3)
/A
(OUT2)
(OUT4)
1LLHH H H L L
2HLHH L H H L
3HHHH L L H H
4LHHH H L L H
6-2. HEAD CONTROL
HEAD: All 288dot, Width 0.167mm/dot (6dot/mm)
<CPU PORT>
Pin No.CPU portUse signalFunction
89P107STRB1# Printer STB1#
94P102STRB2# Printer STB2#
30P70DATPrinter print data
28P72PCLKPrinter forwarding clock
90P106LATCH# Printer data latch
91P105VPONPrinter head motor power
6-3. PAPER TAKE UP MOTOR CONTROL
<CPU PORT>
Pin No.PortUse signalFunction
21P81MOTORPrinter paper take up motor
6-4. OUT OF PAPER DETECTION
<CPU PORT>
Pin No. Port Strobe signalFunction
6P91/S4Printer out of paper detection
(It reads according to the timing of /S4)
/B
No.CPU portUse signalPurpose
31P67 (TXD1)/SD_WP SD card write protect detection signal
32 P66 (RXD1)/SD_CDSD card insertion detection signal
33P65 (CLK1)/SD_CSSD card chip select signal
34 P64 (CLKS1) /SD_POW SD card power on signal
35P63 (TXD0)SD_TXD TxD signal
36 P62 (RXD0)SD_RXD RxD signal
37P61 (CLK0)SD_CLK Serial CLK signal
6. PRINTER CONTROL
6-1. STEPPING MOTOR CONTROL
The two-phase bi-polar stepping motor is driven at a constant voltage.
1step: 0.087mm, 1dot: 2step
<CPU PORT>
Pin No.CPU portUse signalFunction
76P14IN2Paper feed motor (IN2)
75P15IN1Paper feed motor (IN1)
74P16ENA2Paper feed motor (ENA2)
73P17ENA1Paper feed motor (ENA1)
6-5. PLATEN OPEN (HEAD UP DETECTION)
<CPU PORT>
Pin No. Port Strobe signalFunction
6P91/S3Platen open detection
(It reads according to the timing of /S3)
7. A/D CONVERSION
The following three signals are inputted to the A/D conversion port.
<CPU PORT>
PIN
No.
Port
97AN0/P100TMPrinter head temperature monitor
95AN1/P101VPTEST Printer head voltage monitor
93AN3/P103VBATBattery voltage monitor
Use
signal
Function
XE-A21S HARDWARE DESCRIPTION
– 9 –
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