Schneider Electric ION7550, ION7650 User Manual

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PowerLogic™ ION7550/ION7650
Power and energy meters
User guide
7EN02-0248-08 05/2019
www.se.com
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Safety information
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
DANGER
Please note
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
Electrical equipment should be installed, operated, serviced and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction, installation, and operation of electrical equipment and has received safety training to recognize and avoid the hazards involved.
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Notices ION7550 / ION7650 User Guide

Notices

Legal information

The Schneider Electric brand and any registered trademarks of Schneider Electric Industries SAS referred to in this guide are the sole property of Schneider Electric SA and its subsidiaries. They may not be used for any purpose without the owner's permission, given in writing. This guide and its content are protected, within the meaning of the French intellectual property code (Code de la propriété intellectuelle français, referred to hereafter as "the Code"), under the laws of copyright covering texts, drawings and models, as well as by trademark law. You agree not to reproduce, other than for your own personal, noncommercial use as defined in the Code, all or part of this guide on any medium whatsoever without Schneider Electric’s permission, given in writing. You also agree not to establish any hypertext links to this guide or its content. Schneider Electric does not grant any right or license for the personal and noncommercial use of the guide or its content, except for a non-exclusive license to consult it on an "as is" basis, at your own risk. All other rights are reserved.
Electrical equipment should be installed, operated, serviced and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.
FCC
As standards, specifications and designs change from time to time, please ask for confirmation of the information given in this publication.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
The user is cautioned that any changes or modifications not expressly approved by Schneider Electric could void the user’s authority to operate the equipment.
This digital apparatus complies with CAN ICES-3 (B) /NMB-3(B).
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the side of this equipment is a label that contains, among other information, a product identifier in the
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ION7550 / ION7650 User Guide Legal information
format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment uses the following Universal Service Order Codes (“USOC”) jacks: RJ11.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug or compliant modular jack is provided with this product.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment, Digital Power Meter with Internal Modem, causes harm to the telephone network, the telephone company will notify you in advance that service may be temporarily discontinued. When advance notice is not practical, the telephone company will notify you as soon as possible. You will also be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, Digital Power Meter with Internal Modem, please contact Schneider Electric Technical Support. If this equipment is causing harm to the telephone network, the telephone company may request that you disconnect this equipment until the problem is resolved.
There are no user serviceable parts in this equipment.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
If your premises has specially wired alarm equipment connected to the telephone line, ensure that the installation of this Digital Power Meter with Internal Modem does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Network compatibility notice for the internal modem
The internal modem in meters equipped with this option is compatible with the telephone systems of most countries in the world, with the exception of Australia and New Zealand. Use in some countries may require modification of the internal modem’s initialization strings. If problems using the modem on your phone system occur, please contact Schneider Electric Technical Support.
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Safety precautions ION7550 / ION7650 User Guide

Safety precautions

Installation, wiring, testing and service must be performed in accordance with all local and national electrical codes.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.
• Turn off all power supplying this device and the equipment in which it is installed before working on the device or equipment.
• Always use a properly rated voltage sensing device to confirm power is off.
• Treat communications and I/O wiring connected to multiple devices as hazardous live until determined otherwise.
• Do not exceed the device’s rating for maximum limits.
• Never short the secondary of a potential/voltage transformer (PT/VT).
• Never open circuit a current transformer (CT).
• Always use grounded external CTs for current inputs.
• Do not perform Dielectric (Hi-Pot) or Megger testing on this device.
• Ensure the meter base terminal strips cannot be accessed once the meter is installed.
• This meter can only be used as a permanently installed device with permanent electrical connections including earth ground.
• Connect protective ground (earth) before turning on any power supplying this device.
• Do not use the data from the meter to confirm the power is off.
• Incorrectly configured ION modules may render the meter non-functional. Do not modify a module’s configuration without understanding the impact to the meter and any associated devices.
• Replace all devices, doors and covers before turning on power to this equipment.
Failure to follow these instructions will result in death or serious injury.
NOTE: See IEC 60950-1:2005, Annex W for more information on communications and
I/O wiring connected to multiple devices.
NOTE: Do not perform Dielectric (Hi-Pot) or Megger testing on the power supply because its internal surge protection circuitry starts functioning at levels below typical Hi-Pot voltages. Contact your local Schneider Electric representative for more information on device specifications and factory testing.
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ION7550 / ION7650 User Guide Safety precautions
.
WARNING
UNINTENDED OPERATION
Do not use the meter for critical control or protection applications where human or equipment safety relies on the operation of the control circuit.
Failure to follow these instructions can result in death or serious injury or equipment damage.
WARNING
POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND CONFIDENTIALITY
• Change default passwords to help prevent unauthorized access to device settings and information.
• Disable unused ports/services and default accounts, where possible, to minimize pathways for malicious attacks.
• Place networked devices behind multiple layers of cyber defenses (such as firewalls, network segmentation, and network intrusion detection and protection).
• Use cybersecurity best practices (for example: least privilege, separation of duties) to help prevent unauthorized exposure, loss, modification of data and logs, interruption of services, or unintended operation.
Failure to follow these instructions can result in death or serious injury or equipment damage.
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Safety precautions ION7550 / ION7650 User Guide
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Contents
Chapter 1 Introduction ............................................................................................................ 11
Chapter 2 Templates, Frameworks and Firmware ................................................................ 21
Chapter 3 Front Panel ............................................................................................................. 31
Chapter 4 Basic Setup ............................................................................................................. 55
Chapter 5 Security ................................................................................................................... 63
Chapter 6 Communications .................................................................................................... 79
Chapter 7 Third-party Protocols ............................................................................................. 99
Chapter 8 Time ....................................................................................................................... 123
Chapter 9 Demand ................................................................................................................. 129
Chapter 10 Inputs / Outputs .................................................................................................... 133
Chapter 11 Energy Pulsing ..................................................................................................... 143
Chapter 12 Logging and Trending ......................................................................................... 147
Chapter 13 Revenue ................................................................................................................ 161
Chapter 14 Power Quality ....................................................................................................... 169
Chapter 15 Test Mode ............................................................................................................. 179
Chapter 16 Meter Resets ......................................................................................................... 183
Chapter 17 Alerting .................................................................................................................. 187
Chapter 18 Setpoints ............................................................................................................... 193
Chapter 19 Reporting .............................................................................................................. 203
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Chapter 1 Introduction

This manual discusses features of the PowerLogicTM ION7550 and ION7650 meter and provides configuration instructions. Throughout the manual, the term “meter” refers to both meter models. All differences between the models, such as a feature specific to one model, are indicated with the appropriate model number.
NOTE: This user guide also covers the ION7550 RTU. Differences between the RTU and standard model ION7550/ION7650 meters are detailed in the PowerLogic ION7550 RTU Option document.
By the time you are ready to use this guide, your meter should be installed, most basic setup should have been performed, and communications/basic operation should have been verified. If the unit is not yet installed and operational, refer to the Installation Guide shipped with the meter.
This chapter provides an overview of ION7550 and ION7650 meters, and summarizes many of their key features.
In this chapter
ION7550 and ION7650 Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The ION Meter in an Enterprise Energy Management System . . . . . . . . . . . . . . . . 13
Meter Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Measured Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Localization Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Data Display and Analysis Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Supported Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alerting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Communications Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Digital and Analog I/O Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Monitoring Expert Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ION Setup Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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ION7550 and ION7650 Meters ION7550 / ION7650 User Guide

ION7550 and ION7650 Meters

ION7550 and ION7650 intelligent metering and control devices provide revenue­accurate, true RMS measurements of voltage, current, power and energy, and are complemented by extensive I/O capabilities, comprehensive logging, and advanced power quality measurement and compliance verification functions. The meters come with an extensive selection of pre-configured data screens and measurements, so you can use the meters “out of the box” or customize them to fit your unique requirements.
ION7550 and ION7650 meters can replace numerous transducers, traditional meters, and non-critical control circuits. You can integrate the meters with IONTM software or other energy management, SCADA, automation and billing systems, using multiple industry-standard communication channels and protocols.
Common meter applications
Revenue metering
Substation automation
Power quality monitoring (with Flicker)
Commercial/industrial operations metering
Demand and power factor control
SCADA (supervisory control and data acquisition)
Distributed generation (generator) monitoring and control
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ION7550 / ION7650 User Guide The ION Meter in an Enterprise Energy Management System

The ION Meter in an Enterprise Energy Management System

You can use ION7550 and ION7650 meters as standalone devices, but their extensive capabilities are fully realized when used with ION software as part of an enterprise energy management (EEM) system.
EEM systems give energy suppliers, service providers, and large industrial and commercial energy consumers the tools to meet all the challenges and opportunities of the new energy environment. EEM systems use real-time information and control to directly address a broad range of requirements throughout the power delivery chain and across an entire enterprise. These systems offer an integrated solution to managing new billing structures, distributed generation, energy purchasing, energy cost control, operational efficiency, and power quality and reliability.
Applications that include the meter typically require additional equipment. Display and analysis software tools are almost always used to manage, interpret and distribute the data measured or logged by a meter. There are usually a variety of tools used, and often these tools are connected using different communications standards and protocols. In many cases, a meter must also provide non-critical control capabilities and device-level data sharing.
The meter can adapt to many situations. Advanced communications allow data to be shared simultaneously across multiple networks, built-in I/O provides monitoring and control capabilities, and a variety of display and analysis tools monitor your power system.
Power System Connections
Phase voltage, phase current, ground current, and neutral current from Wye, Delta, or single­phase power systems
Onboard I/O
- Pulses
- Breaker Status
- Control Signals
- Energy Pulses
Internet Connectivity
- Email messaging
- WebMeter functionality
- XML compatibility
- FTP server
On-Site Data Display
- Integrated 320 by 240 pixel LCD
- Remote display
Remote Data Display
- Vista screens
- WebReach screens
- WebMeter screens
Data Analysis Tools
- Power Monitoring Network
- Third-Party Software for Modbus, DNP 3.00, MV90, COMTRADE, IEC 61850
Corporate Network
Communications
- RS-232 and high speed RS-485
- Internal Modem
- Front ANSI optical port
- 10BASE-T/100BASE-TX and 100BASE-FX (Fiber) Ethernet
- Interoperability
- Protocols: ION, Modbus Master, Modbus RTU, Modbus TCP, DNP 3.00, ModemGate (modem to RS-485 gateway), EtherGate (Ethernet to RS-485 gateway), GPS: Arbiter, GPS: True Time/Datum, SNMP, FTP, IEC 61850
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Meter Features ION7550 / ION7650 User Guide

Meter Features

Your meter includes a wide range of standard features. The following is an overview of those features.

Measured Parameters

ION7550/ION7650 meters provide fully bi-directional, 4-quadrant, revenue-accurate or revenue-certified energy metering. The following is a selection of some parameters measured by these meters.
Energy
The meters provide all common active, reactive and apparent energy parameters.
kWh delivered and received
kWh, kVARh, kVAh net (delivered - received)
kWh, kVARh, kVAh total (delivered + received)
kVARh, kVAh delivered and received
Volt-hours and amp-hours
Integration of any instantaneous measurement
Energy registers can be logged automatically on a programmed schedule.
All energy parameters represent the total for all three phases. Energy readings are true RMS. Maximum range of energy readings is 999,999,999. Beyond this value, readings roll over to zero (0).
Demand
The meters support standard demand calculation methods, including block, rolling block, and predicted demand. They can measure demand on any instantaneous value and record peak (maximum) and minimum demand with date and time-stamps to the second. Peak demand registers can be reset manually (password protected) or logged and reset automatically on a programmed schedule. Measurements include:
kW, kVAR, kVA demand, min/max
Amps, Volts demand, min/max
Demand on any instantaneous measurement
Instantaneous
Both meters provide a choice of high accuracy, 1 second or high-speed, 1/2 cycle measurements, including true RMS, per phase and total for:
Voltage and current
Active power (kW) and reactive power (kVAR)
Apparent power (kVA)
Power factor and frequency
Voltage and current unbalance
Phase reversal
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ION7550 / ION7650 User Guide Measured Parameters
Harmonics
Complete harmonic distortion metering, recording and real-time reporting, up to the 63rd harmonic (511th for ION7650 via Power Monitoring Expert software) for all voltage and current inputs.
Individual harmonics (including magnitude, phase and interharmonics for the ION7650)
Total even harmonics and total odd harmonics
Total harmonics (even + odd)
Total interharmonics distortion
K-factor, Crest factor
Min/Max recording
The meters record each new minimum and new maximum value with date and time­stamp for the following parameters:
Voltage and current min/max
kW, kVAR, and kVA min/max
Power factor
Frequency
Voltage unbalance
Plus any measured value
Power quality
The meters measure and record the following parameters:
Sag/Swells
Transients (ION7650 only)
ION7650 meters comply with the following power quality standards:
EN50160 including Flicker (with ordering option only)
IEC 61000-4-30 Class A
The meters also have the following power quality related features:
Disturbance Direction Detection: This allows the meter to analyze disturbance information and determine the direction of the disturbance, relative to the meter, with an accompanying degree of confidence. When used in conjunction with other meters with the feature, this enables you to determine the source of a disturbance more quickly and accurately, prevent repeat occurrences and minimize facility downtime.
Setpoint Learning: This allows you to configure your meter to learn certain disturbance-related values, such as what constitutes a sag, swell, transient, or high or low setpoint.
COMTRADE: This allows you to save waveform data in COMmon Format for TRAnsient Data Exchange (COMTRADE) format, available for download via FTP. This is intended for use in conjunction with IEC 61850 and is only available on meters with an Ethernet port.
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Localization Options ION7550 / ION7650 User Guide

Localization Options

The meter can be customized to use different regional settings, including:
the language used for the display
the currency symbols used
time, date and digit formats
IEC/IEEE symbols and calculations

Data Display and Analysis Tools

Display and analyze meter data with a wide variety of tools.
The front panel
Use the meter’s front panel interface for local monitoring and standalone applications. The bright LCD display lets you view real-time values and perform basic device configuration. The front panel is often used in combination with an ION software system, providing an interface for field personnel.
NOTE: TRAN (transducer) model meters do not have a front panel.
Remote display
The optional Remote Display is an interactive graphics terminal with a color touchscreen. The display communicates with ION7550/ION7650 meters (including remote terminal unit (RTU) and transducer (TRAN) models) through a serial or Ethernet connection.
WebMeter embedded web server feature
Ethernet meters include WebMeterTM functionality, an on-board web server that provides quick and easy access to real-time energy, basic power quality and trending and forecasting information without special software. The built-in web pages display a range of energy and basic power quality information through the web-enabled device. These pages also support basic meter configuration tasks.
Email messaging feature
Configure the meter to automatically email high-priority alarm notifications or scheduled system-status update messages to anyone, anywhere within the facility or around the world. Specify the type of event that triggers an email alert, such as power quality disturbances or logged data at any pre-determined interval, and have your ION software administrator program the meter to respond with an email message when these events occur. Email messages from your meter are received like any email message over a workstation, cell phone, pager, or PDA.
XML compatibility
Your meter can exchange information using industry-standard XML format. This simple machine-readable format supports easy integration with custom reporting, spreadsheet, database, and other applications.

Supported Protocols

You can integrate the meter into various industry-standard networks. Data that the meter measures can be made available to other devices using Modbus RTU, Modbus/
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ION7550 / ION7650 User Guide Alerting
TCP, DNP 3.00, FTP, IEC 61850 and SNMP protocols, as well the MV-90 translation system. You can configure the meter to import data from other devices on these networks. With these advanced communications functions, the power of the meter can be utilized in most existing power monitoring systems. Any data display and analysis software that works with Modbus RTU, IEC 61850 or DNP 3.0 devices also functions with the meter.

Alerting

The meter can be configured to send alerts in response to power system conditions that you define, such as a power quality problem (including surges, sags and swells), changes in relays, power outages or required equipment maintenance. This allows you to automatically advise key people of problems to allow quick remedial action, notify software so logs can be uploaded from the site that initiated the alert, or service equipment on schedule.
You can configure the meter to send alerts to email, pagers or to software such as Power Monitoring Expert.
For more information on configuring alerting on the meter, see the ION meter alerts technical note and the Alert module description in the ION Reference. For more information on configuring alerting in Power Monitoring Expert, see the online Power Monitoring Expert help.

Communications Options

The standard meter includes a selectable RS-232/RS-485 port (the factory default is RS-232), a high-speed RS-485 port, and an ANSI Type II front optical port for communications in the field. Ordering options include 10BASE-T/100BASE–TX and 100BASE-FX (fiber) Ethernet ports and a 56 kbps internal modem (both FCC and CTR­21 compliant). Depending on the hardware options purchased, up to five separate ports can communicate simultaneously.
NOTE: The communications card is retrofittable – it can be replaced while the meter is in the field.

Security

This meter offers standard and advanced security. Standard security is enabled by default from the factory, and advanced security allows you to configure specific security settings. These include features such as adding users with unique access privileges, and communications lockouts.
Additional features include network port enabling and disabling, Ethernet port number assignment and event log loss preventative measures.

Digital and Analog I/O Options

The meter’s digital inputs and outputs connect to the captured-wire terminals near the base of the unit. Additionally, an LED on the front panel is configured for energy pulsing. You can also order an optional analog I/O card with your meter. For more information see the ION7550/ION7650 I/O Card product option document.
NOTE: The I/O card is retrofittable – it can be replaced while the meter is in the field.
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Power Monitoring Expert Software Support ION7550 / ION7650 User Guide
Onboard I/O
The meter contains eight self-excited digital inputs that can be used for monitoring external contacts or pulse counting applications. The meter contains four Form A outputs and three Form C outputs that can be used for monitoring breaker trips or send KYZ pulsing information to third-party system equipment.
Expansion I/O with analog inputs and analog outputs
The meter offers an optional Analog I/O expansion card. It comes with 8 additional digital inputs combined with one of the options below:
four 0 to 20 mA analog inputs
four 0 to 20 mA analog outputs
four 0 to 20 mA analog inputs & four 0 to 20 mA outputs
four 0 to 1 analog inputs and four -1 to 1 mA analog outputs

Power Monitoring Expert Software Support

The complete Power Monitoring Expert software package integrates the meter into a fully networked information system with other meters and local and wide-area computer networks. Power Monitoring Expert is recommended for all power monitoring systems where advanced analysis and control capabilities are required.
Power Monitoring Expert provides tools for managing your power monitoring network, logging data, analyzing real-time and logged data, generating power system reports, and creating custom functionality at the meter level.
Vista
Vista presents a graphical view of your power system, allowing you to view and analyze real-time data from power meters and historical data from the ION database. Vista reports on the status of your system components, informing you of alarm conditions and providing you with control capabilities for initiating intelligent device functions or actuating field machinery. Vista includes sophisticated tools for analyzing real-time and logged power data and system events.
For more information, refer to the Vista section in the online Power Monitoring Expert Help.
WebReach
The WebReach component of Power Monitoring Expert adds thin-client support functionality to the Power Monitoring Expert software. With the WebReach feature you can use the web browser from any machine on your network to view the Vista diagrams of all the meters on your network, regardless of whether they are located locally or across the country. You can create custom screens in Vista for display in your web browser, including real-time numeric data, background graphics or diagrams, and basic views of event, data and waveform logs.
Web Reporter
The Web Reporter component of Power Monitoring Expert lets you define and create comprehensive database reports. Reports, including Power Quality, Load Profile, Energy and Demand, EN50160, and IEC61000-4-30, are included with Web Reporter.
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ION7550 / ION7650 User Guide ION Setup Software Support
For more information, refer to the Web Reporter section in the online Power Monitoring Expert Help.
Management Console
The Management Console component of Power Monitoring Expert is used to build your Power Monitoring Expert power-monitoring network to reflect the way the physical communications network is wired, so Power Monitoring Expert software can communicate with your devices. The network is created using sites, servers, modems, and intelligent devices that can be added, removed, configured, or duplicated.
You can access the following tools from the Management Console menus:
Diagnostics Viewer is the primary source of troubleshooting information in Power Monitoring Expert.
Remote Modem Setup lets you set up modems for remote sites.
Database Manager lets you manage your Power Monitoring Expert databases with both manual tasks and scheduled tasks.
User Manager lets you configure Power Monitoring Expert software user accounts that define different operations permitted within the ION software, such as viewing meter data, performing control actions, or configuring the meters.
License Manager lets you upgrade the number of devices you can have without re­installing the software.
Modbus Device Importer lets Power Monitoring Expert software recognize and integrate third-party Modbus devices more readily.
For more information, refer to the Management Console section in the online Power Monitoring Expert Help.
Designer
The Designer component of Power Monitoring Expert lets you customize the operation of hardware nodes, such as ION meters, and software nodes, such as the Virtual Processor, the Log Inserter, and the Query Server. Designer uses a WYSIWYG graphical user interface to pictorially represent a node’s configuration (i.e., how the different ION modules are linked together in a framework). In addition to giving you the ability to change the settings of any ION module, Designer also lets you change existing links between modules, add new links, add new modules or delete modules. Designer helps you visualize the logic when you are programming custom functionality in an ION device.
For more information, refer to the Designer section in the online Power Monitoring Expert Help.

ION Setup Software Support

ION Setup is a software tool designed specifically to configure and test meters. ION Setup offers a Setup Assistant for performing basic meter setup, installing templates into meters, resetting accumulated values, verifying meter calibration and measurements, and setting up advanced security. There is a real-time data viewer that allows you to verify your meter operation and measurements, while using ION Setup in advanced mode allows access to the ION modules that comprise the meter’s template.
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Getting More Information ION7550 / ION7650 User Guide

Getting More Information

Additional information is available from Schneider Electric:
visit our web site at www.se.com
contact your local Schneider Electric representative
contact Schneider Electric directly
Documents that are related to the installation, operation and application of the meter are as follows:
ION7550/ION7650 installation guide
This brief manual is shipped with each meter. It details the mounting, wiring and basic setup of the device.
ION Reference
The ION Reference describes ION architecture (the common software architecture in all ION devices) and provides an explanation for each of the ION modules.
Online Power Monitoring Expert help & online ION Setup help
In-depth online help systems for Power Monitoring Expert and ION Setup software.
Technical notes
Technical notes provide instructions for using meter features and for creating custom configurations.
Product option documents
These documents include instructions on how to retrofit your current product with your new option, and how to utilize the option.
Protocol documents
Each protocol document contains information explaining how our products interact with a protocol, such as DNP 3.0, Modicon Modbus, IEC 61850 and MV-90.
ION device template reference
This document lists the default ION modules and their default configuration in the shipping template for the most recent firmware releases of ION meters.
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Chapter 2 Templates, Frameworks and Firmware

Your meter comes installed with a pre-configured default template. This template contains various frameworks which provide all the power measuring and analyzing functionality of the meter. Templates and frameworks can be used immediately without any user configuration (“right out of the box”). They can also be customized, reconfigured, and pasted from one meter to another.
NOTE: The ION7550 RTU comes with a very basic template. Contact Technical Support for custom templates.
For more information on templates, frameworks and ION modules, see the ION Reference.
Your meter’s operating system is known as firmware. When newer firmware is available for your meter, simply upgrade to the latest version for all the added features and functionality.
NOTE: ION7500/ION7600 firmware is not compatible with ION7550/ION7650 meters, and vice versa.
In this chapter
ION Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Factory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Updating or restoring the template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Meter I/O module behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrading Your Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
General Upgrading Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrading Firmware Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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ION Architecture Overview ION7550 / ION7650 User Guide

ION Architecture Overview

ION architecture is an object-oriented architecture with a modular structure that is the foundation of every component in an ION system. Although the meter ships with a fully functional, factory-configured template, its modular design enables you to customize the functions of the meter. The graphic below outlines the key components of the architecture in your meter: the node (meter), the template, frameworks, ION modules and module managers. For more detailed information on ION Architecture and individual modules, refer to the ION Reference.
Nodes: ION architecture begins with the node. In this example, the node is an ION meter.
Templates: A template is the meter’s program. It is a file, comprised of several framework configurations, that defines the meter’s capabilities and how it operates. A factory­configured template with a broad range of functionality is created for each firmware revision of the meter.
Frameworks: A framework is a group of ION modules linked together and configured to perform a specific function, such as power quality monitoring. For example, a meter with a power quality framework can monitor disturbances, monitor real­time harmonics and analyze surges.
ION Module Detail
All ION modules have a similar structure. Each module is identified by a unique label that generally implies its function.
Modules receive data from inputs. Link modules together by assigning the output of one module to the input of another.
Meter Template
Framework
Inputs
Sliding Window
Demand Module
Source
Enable
Sync
Reset
Managers: ION managers act as directories of modules, organizing the available modules in a meter. There is one manager for each type of module (Power Meter manager, Maximum manager, etc.).
ION Modules: ION modules are the building blocks of ION architecture. Each type of module is designed to perform a specific task, similar to a single function in a conventional power meter. The functions available in the meter result from linking different types of modules. By linking modules together, you can create custom functions for your power-monitoring system.
Output registers contain data
SWinDemand
PredDemand
TimeLeft
Interval End
Event
that has been processed by the module. Use this data directly (e.g. for displaying values) or link it to the input of another module.
Output Registers
Setup registers contain configuration settings for the module. Customize how the module processes data by changing the settings of the setup registers.
Setup
Registers
Sub Intvl Sub Intvls Pred Resp
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ION7550 / ION7650 User Guide Factory Information

Factory Information

The Factory module displays firmware version, serial number and other device information in read-only setup registers (read-only registers can be viewed but not changed) or configurable information in read/write setup registers.
Factory module settings
The device information provided is as follows:
Setup Register Description
Device Type A device type identifier (e.g. “ION7650” for the ION7650)
Compliance A statement of whether the device is ION compliant or not
Options Shows model number of meter
Revision The meter’s firmware version
Serial Num The meter’s serial number
ION Version The ION version supported by the device
Template The name of the template (framework) installed on the device at the factory
Nom Freq The expected frequency of the power system being monitored
MAC Address
1
The MAC address of your meter cannot be changed, and is for information only.
Media Access Control address.
1
The Factory module also contains numerous read-only setup registers that hold the calibration constants used at the factory.
How to TAG your meter
Three configurable setup registers are provided for you to enter your company name and other text information you want stored in the meter:
Owner - This is a text register for storing user information (e.g. company name); it can be up to 255 characters in length.
Tag 1 - This is a text register for storing user information (e.g. device location); it can be up to 15 characters in length.
Tag 2 - This is a text register for storing user information (e.g. device number or identifier); it can be up to 15 characters in length
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Updating or restoring the template ION7550 / ION7650 User Guide

Updating or restoring the template

You may need to update or restore the meter’s template:
If there is a new template with additional features or if you have configured one meter and want to configure others with the same settings.
If you have made changes and want to return to the original configuration. The basic setup of the device can be retained, so the meter does not need to be taken out of service for a long period of time.
If you restore the factory configuration, all recorded data and any custom features that you have created (such as custom alarms or custom data recorders) are lost.
NOTICE
DATA LOSS
• Ensure all important data from the device has been retrieved before you restore the factory configuration.
Failure to follow these instructions can result in data loss.
Use ION Setup to upgrade or restore the template.

Meter I/O module behavior

Your meter’s I/O modules may change state during a firmware upgrade. The meter’s I/O behavior is determined by how it is configured in the new template that has been loaded.
HAZARD OF UNINTENDED OPERATION
• Do not use the meter for critical control or protection applications where human
• Be aware that an unexpected change of state of the digital outputs may result
Failure to follow these instructions can result in death, serious injury or equipment damage.

Using ION Setup

1. Obtain the meter template that you want to update or restore:
WARNING
or equipment safety relies on the operation of the control circuit.
when the supply power to the meter is interrupted or after a meter firmware or template upgrade.
– Download your meter’s factory template or an updated template from the website.
– Save a template you have configured on another meter. See the ION Setup Help
for instructions.
1. Save the .DCF file. The default template file location is .../ION Setup/TEMPLATE.
2. Connect to your meter in ION Setup, using Basic Mode, and open the Setup Assistant.
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ION7550 / ION7650 User Guide Using Designer
3. Select the Template screen. Select the Send to Meter tab and click the Send button.
4. Select the .DCF file from the TEMPLATE folder and click OK.
NOTE: The original template that shipped with your meter is displayed for reference.
5. The Template Paste Options screen appears. Select the check boxes for the settings you want to retain (not overwrite) and click OK.
Rapid Meter Programming pastes the template onto your meter. A dialog box shows the progress and confirms whether the paste was successful.

Using Designer

See the Power Monitoring Expert help for detailed instructions on updating and restoring templates and frameworks.
NOTE: The time required to complete the steps in this procedure can vary depending on your connection and the meter configuration. Some steps may take several minutes to complete.
1. Open your meter in Designer. Ensure that the meter’s main Configuration screen is displayed.
2. Click Edit > Select All then press DELETE.
A confirmation dialog box appears explaining that some modules will not be deleted (core modules cannot be deleted — scroll down in the dialog to see which standard modules will be deleted).
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3. Click OK on the confirmation dialog box.
The modules are deleted (other than persistent and core modules). You may get a message stating that persistent modules could not be deleted. Click Continue.
The main meter Configuration screen is blank except for a folder that contains the modules which cannot be deleted.
4. Click Edit > Select All to select the Frameworks folder. This selects all sub-folders and modules within the folder.
5. Click Edit > Paste from Framework, then select the appropriate .fwn file from the folder \Power Monitoring Expert\config\fmwk\nd\. Click Open.
NOTE: The Factory module’s Default Template register tells you the filename for the default factory framework. For details about framework files, contact Technical Support or visit www.se.com.
The Paste Summary dialog box appears.
6. Click on the first module, scroll down to the last module, hold the SHIFT key and click on the last module. This selects all of the modules.
7. Continue holding the SHIFT key and click on the check box to the left of the module name. A lock icon with a green check mark appears; this performs a lock-paste of the modules.
NOTE: Persistent modules can be overwritten in Designer. When pasting a default framework onto a meter, use lock-paste on the Persistent modules, not free-paste. A list of Persistent modules is available from Technical Support.
8. Select the Maintain external inputs check box and click OK.
A message appears indicating that Designer is pasting modules. All modules are selected when the paste is complete. Click anywhere in the background of the node diagram to deselect all of the modules.
9. Click the Power Meter shortcut in the Basic Configuration area to select it. Click the Reset icon or select Edit > Reset. This reverts the Power Meter to the settings it had before you deleted any modules (retaining your original basic setup).
10. Click File > Send & Save. If you receive an message stating that the operation is incomplete, click Continue then click File > Send & Save again.
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ION7550 / ION7650 User Guide Upgrading Your Meter

Upgrading Your Meter

You can upgrade the firmware (operating software) on your meter using ION Setup.

General Upgrading Considerations

Upgrading to compatible firmware versions
Ensure that the firmware version that you are upgrading to is compatible with your meter and that the version number is greater than your existing firmware (or else you will downgrade your meter).
For example, if your meter is an ION7550, you must use ION7550 firmware, not ION7650 firmware. The model is indicated in the firmware filename.
You can download meter firmware from the website.
Recording your device’s usernames and passwords
Ensure that you record your device’s usernames and passwords prior to upgrading the device firmware. Lost passwords cannot be recovered. If your device’s user access information is lost,
you must return the device for factory reconfiguration, which resets your device to its factory defaults and destroys all logged data.
NOTICE
DATA LOSS
Record and store your device’s user and password information in a secure location.
Failure to follow these instructions can result in data loss.
See “Security” on page 63 for more information on the device’s security settings.
Using a laptop computer to upgrade
Laptop computers generally have different default power properties than desktop computers. Incorrect power options can adversely affect device upgrading because the connection between the laptop and the device must be maintained in order to complete the upgrade successfully. If the laptop’s hard disk shuts down or the laptop enters system standby mode, this connection is broken and the upgrade procedure must be restarted.
If you are upgrading a meter using a laptop computer, follow these guidelines:
Plug the laptop computer into a wall outlet. Do not run the laptop on its battery.
Configure the hard disks so that they do not shut down after a certain period of time (i.e. set to “never”).
Turn off power suspension (e.g. system stand-by) and hibernate options.
Disable options that power down the laptop when it is closed. This prevents a shut down if the laptop is accidentally closed.
Disable the screen saver; screen savers can burden the CPU.
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Upgrading Firmware Using ION Setup ION7550 / ION7650 User Guide
Upgrading devices via a ModemGate connection
The maximum acceptable baud rate for upgrading via ModemGate is 56.6 kbps. Ensure that the baud rate on the ModemGate communications port and the baud rate on the meter to be upgraded are set to this or lower.
Meter I/O module behavior
The state of your meter's I/O modules may change during an upgrade.
WARNING
HAZARD OF UNINTENDED OPERATION
• Do not use the ION7550/ION7650 meters for critical control or protection applications where human or equipment safety relies on the operation of the control circuit.
• An unexpected change of state of the digital outputs may result when the supply power to the meter is interrupted or after a meter firmware upgrade.
Failure to follow these instructions can result in death, serious injury or equipment damage.
Accumulated energy values and upgrades
The firmware upgrade process clears accumulated energy values in the meter.
If you want to retain these values across a firmware upgrade, you can use the Register Edit feature in ION Setup to manually restore pre-upgrade values back to your meter

Upgrading Firmware Using ION Setup

Performing a device upgrade in ION Setup involves:
upgrading the device firmware, and
upgrading the device template. You can obtain your device’s latest firmware and template by downloading them
from the Support section of the website. Save the files in the .../ION Setup/ TEMPLATE folder for easy access.
Upgrading the device firmware and template
1. Open ION Setup and select the device you want to upgrade from the left-hand
pane.
2. Open the Setup Assistant in the right-hand pane.
3. Select the Template screen from the list of screens in the left-hand pane of Setup Assistant.
4. Select the Firmware Upgrade tab, then click the Upgrade button. Enter your meter
password (if prompted) and click OK.
NOTE: If you want to retain customized meter template settings, other than those listed in the Template Paste Options dialog box (see Step 7), click on the Save to PC tab and click Save. Save your template as a .DCF file. Choose this file in Step 6 instead of the file obtained from the Support section of the website.
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ION7550 / ION7650 User Guide Upgrading Firmware Using ION Setup
5. Browse to the .UPG file (device firmware) that you downloaded from the website and click Open. When you are prompted for your ION Setup password, type it and click OK.
6. Browse to the .DCF file (device template) that you downloaded from the website (or saved from your meter in Step 4) and click Open.
7. Clear any options that you do not want to retain then click OK.
8. Track the progress of the upgrade.
After the firmware download is complete, ION Setup will attempt to verify the firmware. If the verification fails, contact Technical Support.
When you get a message that the upgrade is complete, click Exit.
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Upgrading Firmware Using ION Setup ION7550 / ION7650 User Guide
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Chapter 3 Front Panel

The meter’s front panel is used for both display and configuration purposes. The ¼ VGA display screen and the numerous selection, navigation, and configuration buttons allow quick access to basic meter configuration provided by special setup screens. The front panel also provides access to many other meter functions, such as meter resets.
This chapter provides information about the meter’s front panel display screen and buttons, including instructions for using the setup menus and for displaying meter values, as well as details for configuring the meter’s display screens.
In this chapter
Front panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Front panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Backlight operation and display contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display Screen Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Default Front Panel Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the Meter with the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
The Front Panel’s Main Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Main Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Format Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Display Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Meter Display Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Display Options Module Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Scroll Module Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Display Module Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Creating a Front Panel Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Front Panel Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Display Framework Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Trend Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Screen Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Adding New Trend Display Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Displaying Data from Other Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Front panel features ION7550 / ION7650 User Guide

Front panel features

The front panel display provides a detailed graphics and text display that has been factory configured to show many of the parameters measured by the meter.
Status Bar
The arrow indicates that another group of screens is available
Softkey Titles
Softkeys
LEDs
on the right.

Front panel buttons

Navigation buttons
The meter’s display shows numeric data screens, event logs, phasor diagrams, bar graphs, and harmonics histograms.
The front panel has numerous buttons: softkeys, navigation buttons, and program buttons. Program buttons are only used when configuring the meter. Use the following buttons to view data on the front panel display screens.
Navigation buttons
The horizontal navigation buttons (Left/Right keys) select a different set of five Softkey titles to access different data screens. The vertical navigation buttons (Up/Down keys) are used to navigate within certain data display screens, such as within a Trend Display’s graph and log screens or an Event Log screen, once one has been selected.
Softkeys
Pressing the Softkey button selects the data screen available in the corresponding Softkey title.
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ION7550 / ION7650 User Guide Front panel LEDs

Front panel LEDs

The front panel LEDs are as follows:
The green operation LED (top) should always be on when the meter is in service.
Contact Technical Support if this is not the case.
The red watthour LED (middle) is factory configured to be a Wh (del+rec) pulser.
During the course of normal operation, this LED should blink intermittently as the meter measures power system energy.
The red alarm LED (bottom) on the front panel of the meter is user programmable.
Possible applications include sag/swell alarming, setpoint annunciation, and tariff notification. Like all the other outputs on the meter, this port can be controlled by a Digital Output, Pulser, or Calibration Pulser module.

Backlight operation and display contrast

The front panel display is factory set to dim five minutes after the last button press but can also be user-configured. If the front panel is dimmed, press any button to return the display to full brightness. The front panel display is adjusted at the factory to the optimal contrast level. Use the Display Setup menu to adjust the contrast, if necessary (see “Display Setup Menu” on page 41).

Status bar

Display Screen Types

The Status Bar of the meter is located along the top of all display screens. When in data display mode, the Status Bar shows the date in MM/DD/YYYY format (configurable), the current local time in 24 hour format, and the data display screen title.
The meter’s front panel displays measurements, configurable settings, and current configuration data in various forms. These data display screens are described below.
Numeric displays
Numeric displays show multiple parameters at a time: two, three, three with a timestamp, four, eight, ten, or twenty. When displaying numeric values for current and power quantities, the front panel shows resolution to three decimal places by default. All other values are displayed to two decimals of accuracy. For finer resolutions, use Vista software to display the data.
NOTE: If the front panel is unable to read a numeric value, or if the value is not available, it displays a dash (—).
Automatic units
The front panel automatically scales the units for basic measurements, such as voltage, current and power parameters. For example, a measurement of 2,000 Watts is displayed as 2.000 kW. A measurement of 2,000,000 Watts is displayed as 2.000 MW. The meter makes these conversions using your PT and CT ratios.
NOTE: The meter only performs these automatic units if the measurement is derived solely from the Power Meter module’s output.
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Display Screen Types ION7550 / ION7650 User Guide
Phasor diagram displays
Phase information is displayed in phasor diagram format. Phasor diagrams are accompanied by tables that state the angle and magnitude of each phasor. In cases where phasors are too small to be represented graphically, they are only shown as table entries.
Event log displays
Event Log displays alert you to recent events written to the meter’s event log. Use the vertical (Up/Down) navigation buttons to move through the list.
For details on altering the meter’s Event Log characteristics, such as log depth and logging frequency, see the Logging and Trending chapter.
Nameplate displays
Like Event Log displays, Nameplate displays show information in tabular format. Default nameplates show owner, meter, and power system details.
See the Templates, Frameworks and Firmware chapter for details on configuring the
TAG strings.
Histogram displays
Harmonics content is displayed in histogram format. Harmonics are displayed from the 2nd to the 63rd harmonic, with Total Harmonic Distortion (THD) values displayed above the histogram (K Factor and Crest Factor only appear in current harmonic histograms).
On ION7650 meters, use the vertical navigation buttons on the meter front panel to select individual harmonics (from 2nd to 63rd) in the histogram and view data specific to each of them (V1, V2, V3, I1, I2, and I3 only).
An arrow appears below the harmonic selected. Harmonic magnitude is displayed as an absolute value and as a percentage of the fundamental. The phase angle of each harmonic is also provided. To return to the THD values, position the arrow below the fundamental.
Trend bar graph displays
Bar graph displays can show up to four real-time (numeric) parameters along with their upper and lower extremes.
Each bar graph automatically scales its output based on the magnitude of its extremes. The real-time value of each bar graph is displayed to the right of the graph.
NOTE: Scaling is applied separately to each bar graph in the display. Do not compare the magnitudes of two values based on the size of their bars.
Trend displays
The Trend Display screen graphs the historical data of up to four different parameters simultaneously. A movable cursor, consisting of the intersection of a vertical line and a horizontal line, displays the value and timestamp of any plotted data within a parameter. The cursor displays the values of one parameter at one time only. Use the Up and Down navigation keys to move from one parameter to another.
In addition, a Trend Display log screen displays data logs for any graphed parameter – up to 3360 logs for each parameter. That is equivalent to 35 days worth of 15 minute
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ION7550 / ION7650 User Guide Default Front Panel Display Screens
data. The graph is updated when a new set of values is recorded. The highest supported update speed is once per second.
The front panel displays three preconfigured trending screens: V-Trend (voltage), I­Trend (current), and P-Trend (power).

Default Front Panel Display Screens

The meter is factory configured to display a number of data screens on its front panel. Additional display screens are provided for ION7650 meters with the EN50160 ordering option
Each screen is accessible with a corresponding Softkey. See “Front panel buttons” on page 32 for instructions on using the softkeys to display data.
NOTE: Each display screen is listed with the corresponding softkey name and the screen title.
Screens shown in display cycle
Ten data display screens are included in the automatic display cycle. By default, the front panel scrolls repeatedly through the following screens in the following order:
Screen Titles Description
V,I,PF (Volts, Amps, PF)
Volts (Volts) This numeric display screen shows the line-to-line voltages Vll ab, Vll bc, and Vll ca.
Amps (Amps) This is a numeric screen containing currents I a, I b, and I c
Power (Total Power) This numeric display screen contains total kW, kVAR, and kVA values.
Energy1 (Energy Delivered) This numeric display screen shows delivered (imported) energy values for kWh, kVARh, and kVAh.
Demand1 (Demand Delivered)
Pk Dmd1 (Peak Demand Del)
V Bar (Voltage Bar Graph)
I Bar (Current Bar Graph)
P Bar (Power Bar Graph)
This numeric display screen contains the average line-to-line voltage, average current, and the total signed power factor.
This numeric display screen contains delivered values (kW, kVAR, and kVA) in the previous demand period. By default, these values come from a sliding window demand (rolling block) calculation.
This is a numeric display screen with timestamps containing maximum delivered demand values for kW, kVAR, and kVA. The timestamps show the date and time at which the values were last updated. By default, these values come from a sliding window demand calculation.
These three screens are trend bar graph displays. They show real time values for voltage (Vll ab, Vll bc, Vll ca, Vll avg), current (I a, I b, I c, I avg) and power (kW tot, kVAR tot, kVA tot, PF lag tot). The bar graphs also indicate the maximums and minimums recorded for these values.
Additional data display screens
Most of the default data screens are not included in the default scrolling cycle. To view the other display screens, find the Softkey title of the data screen you want and press the corresponding Softkey.
Screen Title Description
Summary1 (Volts/Amps Summary)
Summary2 (Power Summary)
D Inputs (Digital Inputs)
DI - I/O (DI on I/O Card) This numeric display screen contains the status and counters for the digital inputs on the I/O card.
D - Output (Digital Outputs) This numeric display screen contains the mode and status for the relay and solid state outputs.
Anlg - I/O (Analog In and Out)
Phasors (Phasors)
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This numeric display provides many important voltage, current, phase, and frequency measurements on a single screen.
This numeric display provides real, reactive, and apparent power measurements for phase a, b and c (as well as their total). Signed Power Factor measurements are also displayed on this screen.
This numeric display screen shows the status of the eight on-board digital inputs. The present state of all inputs is shown (as OFF or ON) and the number (Cnt) of state changes since the last reset is recorded.
This numeric display screen contains scaled analog inputs (AIn scaled) and normalized analog outputs (AOn normalized), where n ranges from 1 to 4 for both inputs and outputs.
This screen is a phasor diagram display that shows the magnitude and the relative angular difference between all phase voltage (Va, Vb, Vc, V4) and current (Ia, Ib, Ic, I4, I5) fundamental components.
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Default Front Panel Display Screens ION7550 / ION7650 User Guide
Screen Title Description
The Name Plate Info screen contains the following information:
Name Plt (Name Plate Info)
Events (Event Log)
Setpoint (Setpoint Status)
Factory module, serial number, firmware revision of the meter, and template version. TAG 1 and TAG 2
typically identify the meter’s user and installed location.
1
The Event Log display alerts you to events written to the meter’s event log. DATE, TIME, SOURCE, and
EVENT information are provided. Use the Up and Down navigation buttons to move through the list.
This numeric display screen displays the status of the setpoint parameters defined in the Vista
Setpoints diagram.
Energy2 (Energy Received) This numeric display screen shows received (exported) energy values for kWh, kVARh, and kVAh.
Demand2 (Demand Received)
This numeric display screen shows received power quantities (kW, kVAR, and kVA) in the present
demand period. By default, these values are from a sliding window demand (rolling block) calculation.
This is a numeric display screen with timestamps. It shows the maximum received demand quantities
Pk Dmd2 (Peak Demand Rec)
(kW, kVAR, and kVA) and the time at which they were recorded. By default, these values are from a sliding window demand (rolling block) calculation.
THD (Volts and Amps THD)
This numeric display screen contains the total harmonic distortion on all phase voltage and current
inputs.
V1 Harm (Harmonics)
V2 Harm (Harmonics)
V3 Harm (Harmonics)
These four histogram display screens show the harmonic content on the phase voltage inputs.
V4 Harm (Harmonics)
I1 Harm (Harmonics)
I2 Harm (Harmonics)
I3 Harm (Harmonics)
These five histogram display screens show the harmonic content on the phase current inputs.
I4 Harm (Harmonics)
I5 Harm (Harmonics)
TOU (Active Rate / Season)
TOU Egy (TOU Energy Del)
TOU Dmd1
TOU Dmd2
2
2
2
2
V Trend (Voltage Trend Display)
I Trend (Current Trend Display)
P Trend (Power Trend Display)
This eight parameter display screen shows kWh delivered values for each all four of the possible time
of use (TOU) rates (rates A, B, C, and D).
This numeric display screen shows the energy (in kWh) delivered for each time of use (TOU) rate
(rates A, B, C, and D).
TOU Peak Demand 1 and 2: These two screens are numeric displays with timestamps. Together they
show the maximum delivered kilowatts for each time of use (TOU) rate (rates A, B, C, and D). The timestamps show the date and time at which the values were last updated. By default, these values come from a sliding window demand (rolling block) calculation.
The voltage trend display graphs the VII avg trend. Each trending display has two views - graph and
log - which are accessible via softkeys once you are displaying the trend screen.
The current trend display graphs the I avg trend. Each trending display has two views - graph and log
- which are accessible via softkeys once you are displaying the trend screen.
The power trend display graphs the KW tot trend. Each trending display has two views - graph and log
- which are accessible via softkeys once you are displaying the trend screen.
1
The OWNER and TAG registers are configurable with ION software and the WebMeter Setup page.
2
The four TOU screens may only be important if you are using the meter in a billing application (i.e., you are a power provider). Typically, most power consumers can ignore the Time-Of-Use front panel displays.
OWNER, TAG 1 and TAG 2 from the
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ION7550 / ION7650 User Guide Default Front Panel Display Screens
EN50160 data and statistics displays (ION7650 meters with EN50160 ordering option only)
The remaining front panel screens display data to help you determine EN50160 voltage compliance. More details about EN50160 are provided in the Power Quality: ION Meters and EN50160 technical note,
Screen Title Description
This numeric display shows the following EN50160 Power Frequency data: Nominal Frequency,
PQ Freq (PQ Power Frequency)
PQ Vmag1 (PQ Supply Voltage 1)
PQ Vmag2 (PQ Supply Voltage 2)
PQ Flk1 (PQ Flicker 1)
PQ Flk2 (PQ Flicker 2)
PQ Vdist (PQ Volt Disturbance)
PQ Vunb (PQ Volt Unbalance)
PQ Vhrm1 (PQ Volt Harmonics 1)
PQ Vhrm2 (PQ Volt Harmonics 2)
period (10 second) Freq mean, minimum, and maximum. It also shows the EN50160 frequency compliance statistics: Freq N (the number of valid evaluation periods), Freq N
compliance), and Freq N
This bar graph display shows the following EN50160 Voltage Magnitude data for all three voltage phases: period (10 minute) mean, minimum, and maximum.
This numeric display shows the following EN50160 Voltage Magnitude compliance statistics for all three voltage phases: mag N and mag N1.
This bar graph display shows the following EN50160 Flicker data for all three voltage phases: present Pst, minimum Pst, and maximum Pst.
This numeric display shows the following EN50160 Flicker data for all three voltage phases: present Pst, present Plt, and compliance statistics (Flck N and Flck N1).
This numeric display shows the following EN50160 Overvoltage and Dip data for all three voltage phases: expected nominal, minimum Dip, and maximum Overvoltage.
This numeric display contains the following EN50160 Voltage Unbalance data: V unbal mean, V unbal mean min, V unbal mean max, and compliance indicators (unbal N and unbal N
This bar graph display shows the following EN50160 Harmonics data: THD mean, THD mean mn, THD mean max for all three voltage phases (10-minute mean values, min and max values are updated every new observation period).
This numeric display shows EN50160 Harmonics compliance statistics for all three voltage phases: Hrm N, Hrm N
, Hrm N2.
1
(the number of invalid evaluation periods).
2
(a count of non-
1
).
1
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Configuring the Meter with the Front Panel ION7550 / ION7650 User Guide

Configuring the Meter with the Front Panel

The front panel allows you to setup and configure the meter at its installed location. When you change a setting in the front panel’s Setup menu, you are actually altering the setup register value of an ION module.
NOTE: ION module links cannot be added or deleted using the front panel.
You can also use the front panel’s Setup menu to quickly reset common cumulative values like kilowatt hours.

The Front Panel’s Main Setup Menu

To access the Front Panel’s Setup Menu, press that PROG (programming) button. Pressing the ESC (escape) button returns you to the data display screens.
Each time you enter programming mode, the front panel helps you keep track of your configuration changes by marking the Setup menu (and sub-menu) items that you have accessed. These check-marks are cleared when you exit programming mode.
Use the Softkey buttons to make choices when Softkey titles appear above them.
The arrow indicates that there are more Setup menu items available by scrolling down the menu.
Use the ESC (escape) button to return to a previous (higher) menu and exit the Setup menu.
Use the Navigation buttons to select (highlight) choices and enter numerical data.
Press the PROG (programming) button to access the Setup menu and enter configuration changes.
Using the front panel buttons for configuration
Use the front panel buttons as follows to adjust meter settings:
PROG
Press the PROG (programming) button to access the Setup Menu. Once in programming mode, the PROG button functions just like an Enter key on a computer keyboard. Press the PROG button to select a highlighted item, to accept changes, to enter passwords, and to trigger resets.
ESC
Press the ESC (escape) button to return to a higher menu or abort a configuration change.
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ION7550 / ION7650 User Guide The Front Panel’s Main Setup Menu
Navigation
Highlight menu items with the vertical (Up/Down) buttons.
Entering numbers: when a digit is highlighted, pressing the Up button increments the number by one, and pressing the Down button decreases it. Move the cursor to an adjacent digit with the horizontal (Left/Right) buttons.
Softkeys
Press a Softkey button when Softkey options become available (when titles appear in the Softkey title bar). Use Softkeys to select the parameters that you want to configure from the various sub-menus.
Passwords
All configuration functions in the front panel are password protected. The password is set to 0 (zero) in the factory. This password allows you to access the Security setup menu and to disable or change the password for a custom value. The front panel prompts you for the meter password before you make your first configuration change. See the Security chapter for more information on passwords.
Language selection
CONFIRM
ESC TO CANCEL
PROG TO CONFIRM
To quickly access the language selection screen, press the right navigation button and the PROG (programming) button simultaneously for 2 seconds then release. For more information on language and other localization options, see “Localization Settings” on page 58.
Setup mode timeout
Once the meter has been configured, the front panel automatically exits the Setup menu five minutes after the last button press is detected. If the front panel returns to data display mode, you must re-enter the Setup menu and provide the valid meter password to resume making configuration changes.
Confirming configuration changes
The CONFIRM screen appears whenever you attempt to change the meter’s settings through the front panel. This allows you to abort an unwanted configuration change. The front panel also informs you when an entry is out of range. In both cases, press the
PROG button to accept the change and ESC to return to the setup screen.
WRITING ERROR screen
If the CONFIRM screen does not appear for a valid entry, or the display reports a WRITING ERROR, confirm your configuration change is valid and repeat the configuration change. If the problem persists, contact Technical Support.
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Main Setup Menus ION7550 / ION7650 User Guide

Main Setup Menus

Press the PROG button to enter the Main Setup menu. The following table summarizes the front panel’s Setup menu functions:
Setup Menu Item Description For more information
Basic Setup
COM1 Setup RS-232 or RS-485 port setup See “Communications” chapter
COM2 Setup High-speed RS-485 port setup See “Communications” chapter
COM3 Setup Optional internal modem setup See “Communications” chapter
COM4 Setup Front optical port setup See “Communications” chapter
Network Setup Optional Ethernet network addressing See “Communications” chapter
PQ Setup
Format Setup
Display Setup Customizes display appearance and update rate See “Display Setup Menu” below
Time Setup Clock and meter time settings See “Time” chapter
Security Setup Modify and enable/disable password functions See “Security” chapter
Meter Resets
Changes basic settings in the power measurement system configuration
Sets the criteria (including nominal voltage) for disturbance detection
Customizes the style and values appearing on the display screens
Reset functions for factory and user determined cumulative parameters
See “Basic Setup” chapter
See “Power Quality” chapter
See “Format Setup Menu” below
See “Meter Resets” chapter
Highlight the Setup menu item that you want to access, using the vertical navigation buttons. To select the item, press the PROG button.

Format Setup Menu

Use the Format Setup menu to set labeling and formatting preferences for the front panel display.
Numeric format
The Numeric Format sub-menu contains the following settings:
Digit group
This specifies the symbols used to delimit thousands and the decimal place holder (i.e.
1000.0 or 1,000.0 or 1 000,0). The default is 1000.0 (no commas, no spaces).
Volts decimal
Display voltage measurements to one, two, or three decimal places. The default value is two decimal places.
Current decimal
Display current measurements to one, two, or three decimal places. The default value is three decimal places.
Power decimal
Display power measurements to one, two, or three decimal places. The default value is three decimal places.
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ION7550 / ION7650 User Guide Display Setup Menu
Date/Time
The Date/Time sub-menu contains the following settings:
Date format
The front panel can express the date in any of these formats: MM/DD/YYYY, DD/MM/ YYYY, and YYYY/MM/DD. The default is MM/DD/YYYY.
Time format
The front panel can express the time using either 24 hour or 12 hour (AM/PM) format. The default is 24 hour.
Display DST
Choose whether or not to display Daylight Savings Time (DST) on the front panel. The default is Yes.
IEEE/IEC
The IEEE/IEC sub-menu contains the following settings:
Meas (Measurement) symbols
Set the measurement symbols used on the front panel to IEEE (Vll, Vln, kW, kVAR, kVA) or IEC (U, V, P, Q, S).

Display Setup Menu

Phase label
Apply phase labels in any of the following six variations: ABC, RST, XYZ, RYB, RWB, and 123. The default label is ABC.
PF sign
Select how the meter interprets power factor (per IEEE or IEC convention) and displays it on the front panel when the PF Symbol is set to “+/–”. For more information on PF sign convention, see “Power factor interpretation” on page 59.
PF symbol
Choose Power Factor symbols to be: LD/LG (lead/lag), +/– (positive/negative), or CAP/ IND (capacitive/inductive). The default symbols are LD/LG.
Configure the following display preferences within Display Setup.
Update rate
Set the front panel to update its data from every one to every six seconds. The default update time is one second.
Contrast
Set the front panel display contrast level from level zero to level nine where higher numbers represent a sharper level of contrast.
NOTE: Press and hold both the “Up” navigation button and the PROG button at the same time. The contrast level cycles through its range (0 to 9). Release the buttons at the contrast level you desire.
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Meter Display Modules ION7550 / ION7650 User Guide
Backlight Timeout
Set the backlight to turn off automatically after one to 7200 seconds (two hours). The default is 300 seconds (5 minutes). If this value is set to zero, the backlight will always be on. Leaving the backlight on will reduce the backlight’s life expectancy.
Delta vectors
Set how vector (phasor) diagrams are displayed when the meter is in Delta mode. When set to Instrument, vectors appear 60 degrees apart — showing the actual voltage and current values that the meter is measuring. When set to System, vectors appear 120 degrees apart — showing true system operation even though IB and VCA are calculated values.
Language
Set the language that is used to display default front panel items. The default is English.
NOTE: Press the right navigation button and the PROG button at the same time then release to access the language menu from the display screen.
For more information on language, convention and other localization options, see “Localization Settings” on page 58.

Meter Display Modules

The meter’s front panel display is controlled by three types of ION modules: the Display Options module, the Scroll module, and the Display modules.
For more detailed information on these modules, see the ION Reference.

Display Options Module Settings

The Display Options module contains setup registers that hold data display settings such as contrast level, backlight timeout, daylight savings time, and update time. Settings in the Display Options modules are global and affect the entire set of front panel display screens.
Setup Register Function Default
Contrast Sets the global contrast setting for the meter display. 5
Backlight Timeout Set how long until the backlight turns off after inactivity (in seconds). 300
Current Resolution Sets the number of decimal places of accuracy displayed for current readings. 1.XXX
Date Format Sets how the date is shown. mm/dd/yyyy
Display Update Time Sets the period between data display refreshes (in seconds). 1
Digit Grouping Sets the numbering format by determining how groups of three digits are separated. 1,000
Demand Lockout Timeout Sets the minimum time allowed between consecutive demand resets. 2,160,000
Delta Vector Display Type Sets how vector (phasor) diagrams are displayed when the meter is in Delta mode. System
DST Options Determines whether the display time value reflects Daylight Savings Time (DST) Yes
Front Panel Programming Determines whether users can change meter configuration settings via the front panel. Allowed
Language Sets the language used to display default front panel items. English
Measurement Symbols Determines whether IEC or IEEE measurement symbols are used. IEEE
PF Symbol Determines how power factor data is labeled. LD/LG
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ION7550 / ION7650 User Guide Scroll Module Settings
Power Resolution Sets the number of decimal places of accuracy displayed for power readings. 1.XXX
Time Format Sets the format used to display time on the meter. 24 Hour
Volts Resolution Sets the number of decimal places of accuracy displayed for voltage readings. 1.XX
1
Remote Display Registers
Various Remote Display screen settings for colors, threshold limits etc. -
1
For more information, see the PowerLogic Remote Display for ION7550, ION7650, and ION7550 RTU
Installation and user guide.

Scroll Module Settings

The Scroll module determines the sequence and rate of scrolling for multiple front panel display screens.
Setup Register Function Default
Scroll Delay
Wraparound Designates the last Trigger output (Trigger n) before returning to the first Trigger in the order. 10
Freeze Time
Sets the time that will elapse between successive pulses on the Trigger outputs when the scroll module is enabled.
Sets the time (in seconds) that the Scroll module remains “frozen” when pulsed from the Freeze, Up, or Down inputs.
The Trigger outputs of a Scroll module are linked to the inputs of Display modules. When a pulse is sent from the Trigger output of a Scroll module to a linked Display module, the Display module shows its information on the front panel.

Display Module Settings

A Display module controls which values are displayed on a display screen, and how these values are presented. Each Display module corresponds to one meter display screen.
The Display module’s Source inputs are linked to the numeric parameters you want to display. These parameters are sent to the front panel when the Display module’s Show input is pulsed.
The Display module’s setup registers determine screen type (e.g. numeric, event log, trend bar etc.), softkey name and number, and screen title of each display. Many Display modules available in the meter are used in the factory configuration. You can alter some characteristics of the factory-configured displays by modifying the setup register of the Display modules.
6
60
The Display module’s setup registers determine how the Source data is presented on the front panel display. Depending on the display screen type, which is specified by the Screen Type setup register, you can use up to twenty Source links to a single Display module. This means you can show the values of up to twenty different sources on one front panel display screen. In addition, you can display harmonics, trending, and event logs (see the Screen Types table below).
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Display Module Settings ION7550 / ION7650 User Guide
Setup Register Function Default
Screen Type
Softkey Number This assigns a softkey number to the display screen.
Softkey Name This assigns a softkey name to the display screen.
Screen Title This assigns a title to the display screen.
Screen Resolution This determines the leading zeros and decimal point in a numeric display.
Last Digit Mode This specifies whether the last digit of a number is rounded off or truncated.
Source 1-20 Units These specify what unit each input (1-20) is displayed in.
This specifies the way the linked parameters are displayed on the front panel screen.
Screen types
Defaults vary among display screens.
Max. # of
Screen Types
Source
Display Description
Inputs
2, 3, 4, 8, 10,
Two, three, four, eight, ten, and twenty parameter numeric
4 parameter trend bar graph
Three parameter with Timestamp 3 Displays three values with timestamp data for each value.
Harmonics V1-V4 0 Displays phase voltage harmonics histogram
Harmonics I1 – I5 0 Displays phase current harmonics histogram
Vector diagram 0 Data is displayed in phasor format
Event Log 0 Displays Event Log data
Name plate 0 Displays Nameplate Information
All segments 0 Activates all of the display screen’s pixels
Data Log Trend - log source 1 to 4 4 Configures a Display module for Trend Display
2
1
If you alter the Screen Type setting to a display type that accommodates more numeric parameters, you may
have to create additional Source links.
2
See “Creating custom trend bar graphs” on page 49.
1
and 20
12
Displays one to twenty values (the fewer the values, the larger the values appear on the display screen)
Displays 4 real time parameters with minimum and maximum values
Screen type register
The number of inputs for the Display module should match the Screen Type setup register.
If you select a Screen Type with more parameters than are currently linked to the Display module, the display screen shows any unavailable inputs as N/A. If a Screen Type is selected which has fewer parameters than are linked to the module, the Display module only displays the Display Type number, and breaks any links to parameters that it cannot display.
For example, if you have a display screen with four parameters, and you select a Screen Type of ONE PARAMETER, the first parameter is displayed and the other three links to the ION Display module are severed.
Changing the parameters that are displayed
The meter’s default display configuration shows a comprehensive set of parameters. Changing these parameters requires that you alter the links between various ION modules. Complete details on changing the front panel displays are provided in the section “Configuring Front Panel Displays” on page 45.
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ION7550 / ION7650 User Guide Creating a Front Panel Reset

Creating a Front Panel Reset

The meter’s factory configuration allows External Pulse module 6 to be triggered from the User Resets screen in the meter Setup menu. To define a custom reset, use ION software to link one of these External Pulse modules to the Reset input of the module that holds the value that you want to reset.
External Pulse Module #6
By default, the Trigger output of this module is linked to the User Resets item in the front panel Setup menu.
See the Resets chapter for more information about User Resets.
Accessing external pulse module 6 in Designer
1. Open your meter in Designer.
2. Navigate to Advanced Setup > Custom Resets. Edit External Pulse module 6 as required.

Configuring Front Panel Displays

ION7550/ION7650 meters ship with preconfigured display screens. Most users find that the preconfigured data screens displayed by the front panel LCD (Liquid Crystal Display) suit their needs. However, front panel displays can also be customized if required.
The meter’s display screens can be customized to show virtually any measurement or calculation of which the meter is capable. For example, you could do one or all of the following:
Trigger
Maximum Module
Reset
Source
This ION module holds the value that you can reset from the front panel. You may also have to create and configure it.
change displayed parameters, such as from Vll to Vln or Vllab to Vlna
aggregate displays from multiple meters, such as using a meter’s front panel display
to view data collected by one or more TRAN units (see “Displaying Data from Other Meters” on page 52)
adjust character size to be different on each screen
change data display settings such as backlight timeout, automatic display scrolling,
parameter update rate and display mode
In order to customize your front panel display screens, you must make changes to ION modules that belong to the display framework.
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Display Framework Overview ION7550 / ION7650 User Guide

Display Framework Overview

The following diagrams illustrate how the Display Options module, Display module, and Scrolling module work together to provide your meter’s front panel with the appropriate display screens.

Using the Front Panel

Display
Module 1
Source Show
Display
Module n
Source Show
To freeze scrolling, press any button on the front panel.
Display
Options
Module
Scroll
Module
Up Down
Freeze
Enable
Trigger 1
Trigger n
Data
Data
Note that the first Display module’s Show input is linked to the Scroll module’s first Trigger output register: this is your first display screen on the meter. Accordingly, the second Display module’s Show input is linked to the Scroll module’s second Trigger output in order to setup the second display screen, and so on.
The order in which data displays depends on the numbering of the Display modules. Therefore, the data linked to Display module 1 is displayed on the first front panel screen and so on. Scrolling between the display screens is done with the Up and Down arrow buttons on the front of the meter.
You cannot configure displays from the front panel.

Using ION Setup

1. Open ION Setup and connect, in basic mode, to your meter.
2. In the Setup Assistant, navigate to Displays and click Edit.
ION Setup uploads your meter’s display information to the Display Editor.
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ION7550 / ION7650 User Guide Using Designer
3. Edit, rename, delete or rearrange displays as desired.
4. If you choose to edit or create a new display, the Display Editor wizard contains three steps for creating or editing display screens.

Using Designer

– Choose the screen type, edit the screen title and softkey name, and select the
Scroll Display check box if you want this screen included in the scroll cycle.
– Select the parameters available for your chosen screen type.
– Select your display qualities, including digit resolution and truncated or rounded
last digits.
5. Click Send to save the changes in the meter.
This section explains how to configure your meter’s front panel display screens using Designer software.
Changing default display frameworks
The factory-configured Display framework uses many of the Display modules available in the meter. Only a few of the default screens have room for extra data. To make a significant modification to the existing display framework, you either have to create new display modules and configure them, or change the links and settings of the modules in the existing Display framework (or both).
Four common modifications are discussed in the following sections:
removing a display screen
adding a new display screen
replacing the parameters in an existing display screen
creating custom trend bar graphs
Removing a display screen
Use caution when deleting modules, as any dependant modules are also affected. Designer informs you of dependant modules if they exist on the same node.
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Using Designer ION7550 / ION7650 User Guide
Removing a data display screen in Designer
1. Open your meter in Designer and navigate to Advanced Setup > Frameworks > Display Framework.
2. Select the Display module responsible for the screen.
3. Press Delete. This also deletes all links to that particular Display module.
4. Select Send & Save to save your changes to the meter.
If the display screen you are deleting is part of the automatic scrolling cycle, you should reconfigure the links from the Scroll module’s Trigger outputs to the remaining Display modules so that the following considerations hold true:
The first Display module in the scrolling cycle is linked to the Trigger 1 output of the
Scroll module.
The last Display module in the scrolling cycle (module n) is linked to the
Trigger n output of the Scroll module. For example, if your scrolling cycle consists of 5 screens, then Trigger 5 should be linked to the fifth module in the cycle.
The Wraparound setup register of the Scroll module designates the last trigger
output (Trigger n). Expanding on the previous example, since Trigger 5 is the last trigger, the Scroll module’s Wraparound setup register would have a value of 5.
Adding a new display screen
You can create a new front panel display without dismantling any of the existing displays.
Adding a new display screen in Designer
1. Open your meter in Designer and navigate to Advanced Setup > Frameworks > Display Framework.
2. Drag out a new Display module and right-click on the center of the module icon to access its setup registers.
3. Define the module’s characteristics (display format) by adjusting its setup registers.
4. Link any required data to the Source inputs of the Display module.
5. Select Send & Save to save your changes to the meter.
If you want your new screen to appear in the automatic scrolling cycle, then you must link the Show input of the Display module to a Trigger output of a Scroll module. See “Removing a display screen” on page 47 for considerations on re-linking Scroll module Trigger outputs.
Changing displayed parameters in an existing screen
Use Designer software to change displayed parameters in existing screens on your meter.
To change parameters, link the output register containing the numeric data you want to display to the Source inputs of the Display module. If there is not a free Source input, you will have to first delete (i.e., unlink) an existing link to a Source input.
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ION7550 / ION7650 User Guide Using Designer
Creating custom trend bar graphs
Bar Graph displays are configured differently than other numeric parameter displays. Each bar in the display is associated with three specific Source inputs as follows:
Bar Graph Input Function Attributes
Source 1 Real-Time value for Bar Graph #1 Bar graph #1 will not appear if you do not link this input
First (top)
Second
Third
Fourth (bottom)
Source 2 Minimum value for Bar Graph #1 Link to the output of a Minimum module
Source 3 Maximum for Bar Graph #1 Link to the output of a Maximum module
Source 4 Real-Time value for Bar Graph #2 Bar graph #2 will not appear if this input is not linked
Source 5 Minimum for Bar Graph #2 Link to the output of a Minimum module
Source 6 Maximum for Bar Graph #2 Link to the output of a Maximum module
Source 7 Real-Time value for Bar Graph #3 Bar graph #3 will not appear if this input is not linked
Source 8 Minimum for Bar Graph #3 Link to the output of a Minimum module
Source 9 Maximum for Bar Graph #3 Link to the output of a Maximum module
Source 10 Real-Time value for Bar Graph #4 Bar graph #4 will not appear if this input is not linked
Source 11 Minimum for Bar Graph #4 Link to the output of a Minimum module
Source 12 Maximum for Bar Graph #4 Link to the output of a Maximum module
Typically, the minimum and maximum values for each bar graph come from links to the outputs of Minimum and Maximum ION modules that are themselves linked to the real­time parameter shown in the bar graph.
NOTE: This feature works only if the meter’s Volts Mode is NOT set to Demo. When the meter is in Demo mode, a default trending log showing Vll ab, Ia, PF and KW is displayed rather than the actual log that has been linked to the Display module.
The diagram below shows an example of the links necessary for one bar graph (in the top position).
A bar graph reports a “Mn/Mx Display Error” in the following cases:
– Minimum input not linked
– Maximum input not linked
– Max input < Min input
– Min input > Max input
Power Meter Module
kW tot
Minimum Module
“kW tot mn”
Source
Maximum Module
“kW tot mx”
Source
Display Module
“Power Bar”
Source 1
Source 2
Source 3
kW tot mn
kW tot mx
A bar graph reports a “Mn/Mx Display Error” in the following cases:
Minimum input not linked
Maximum input not linked
Max input < Min input
Min input > Max input
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Trend Displays ION7550 / ION7650 User Guide

Trend Displays

Your meter’s Trend Display screen simultaneously graphs the historical data of up to four different parameters. A Trend Display log screen displays the data logs for any graphed parameter.
The front panel displays three preconfigured trending screens: V-Trend (voltage), I­Trend (current), and P-Trend (power).
NOTE: It is possible to change the Trending parameters with Designer software. Contact Technical Support for information.
Trend display screen
Displays only if values are out of Min/Max range
Horizontal cursor line
To move the cursor left, click either the < or << button. To move the cursor right, click either the > or >> button.
Selecting and navigating the Trend Display screen
Press the appropriate softkey to view the Trend Display screen from the front panel.
Once the trend is selected, the softkeys and Up/Down arrow keys only navigate
within the Trend Display graph and log screens. A moveable cursor, composed from the intersection of a vertical line and a
horizontal line, displays the value and timestamp of any plotted data within a parameter. The cursor only displays the values of one parameter at one time. Move the cursor from one parameter to another with the Up and Down navigation keys.
Log data spanned
Vertical cursor line
Current date and time
Parameter that the cursor is on
Current cursor value
Trend values
Click to access the Trending Log screen
Use the ESC key to exit the Trend Display.
NOTE: The default Trending parameters displayed are kW sd d-r, Vll, and Iavg. The minimum and maximum values of the graph automatically scale based on the CT primary and PT primary values.
Statistical values for the data (such as Minimum, Maximum, and Average) also display at the cursor location. The Minimum and Maximum values display with timestamps. Statistical values are calculated for all the historical data available in the associate data log, including the data that does not fit into the current screen view.
It is possible to display up to 3360 logs for each parameter; this is 35 days worth of 15 minute data. The graph is updated when a new set of values is recorded. The highest supported update speed is once per second.
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ION7550 / ION7650 User Guide Screen Messages
By default, the data is logged for Trend Display every 15 minutes. Change this logging interval by configuring the Periodic Timer module’s setup register with Designer software.
Changing the logging interval for Trend Display data
1. Open your meter in Designer.
2. Navigate to Advanced Setup > Display Framework > Trending Display Support.
3. Right-click the Dsp Trnd Log Trg module to access the setup registers.
4. Double-click on the PT7 Period and change the value.
5. Select Send & Save. The Trend Display screen now logs and plots data at the interval you specified.
NOTE: Currently, the Trending Display screen only accepts synchronous data triggered by a periodic timer. If a setpoint module asynchronously triggers a data recorder which is set for the trending purposes, then it is possible that the records drawn in the screen will be unevenly distributed over time.
Trending data log screen

Screen Messages

Vertical cursor
Click to access the
Trending Graph
You can access a data log screen for any value on the graph. Simply press the softkey corresponding to the Log button to view the graphed value in a data log format. The log screen also lists the twelve parameter values that surround the current cursor position, each with a corresponding timestamp.
Messages that can appear on the Trending Display screen are explained in the following table.
Screen Message Description
Start of Logged Data
End of Logged Data
Out of Range
This displays when you have navigated to the extreme left of the Trending Display Graph where the plotted data starts.
This displays when you have navigated to the extreme right of the Trending Display Graph where the plotted data ends.
This displays when a logged data value is not within the minimum or maximum range. You can view the “out of range” values on the Data Log screen.
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Adding New Trend Display Modules ION7550 / ION7650 User Guide
Screen Message Description
This never displays if you use the default Trending Display screens. This message will display if the default Trending Display framework has been
Setup Error
Invalid Log
modified so that a minimum value is larger than a maximum value. It also displays when a Display module configured for Trending has not been linked to a Data Recorder module, so there are no values to plot.
This displays whenever an invalid log value is recorded. In addition, trend graphs cannot be viewed.

Adding New Trend Display Modules

Users who are familiar with the ION architecture, Designer software, and Vista software can link additional Display modules for trending. Here are some guidelines:
You can configure any Display module as Trend Display by setting the Screen Type setup register to Data Log Trend - Log Source 1 to 4.
The maximum number of Trend Display modules permitted is 10.
Any Data Recorder module output log can be connected to a Trend Display module.
– The Data Recorder module output log must be connected to the first input of the
associated Trend Display module.
– Even though a Data Recorder module has up to sixteen Source inputs, only the
first four Source inputs can be viewed in Trend Display.
With External Numeric modules, min/max can be set in Vista.
– The External Numeric module that sets up the minimum value for the displayed
data must be connected to the second input of the associated Trend Display module.
– The External Numeric module that sets up the maximum value for the displayed
data must be connected to the third input of the associated Trend Display module.

Displaying Data from Other Meters

Data can be read at a workstation using Power Monitoring Expert software, but there may be situations which require the data to be read at the source. With just one ION7550/ION7650 meter, you can view the data collected by numerous TRANs and other devices over a serial network. This is done using the Modicon Modbus™ protocol. The ION7550/ION7650 meter with the front panel display acts as the Modbus Master, while the other meters are the Modbus Slaves. The display meter has its protocol set to MODBUS MASTER, and each TRAN meter is configured to use the MODBUS protocol.
NOTE: A TRAN (transducer) meter is a basic meter model without a front panel display; a TRAN can be used with a remote display.
See the Modbus and ION Technology technical note for more information on how to configure your meter as a Modbus Master.
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ION7550 / ION7650 User Guide Displaying Data from Other Meters
Customized display framework
ION7550 TRAN
ION7550 w/ front panel display
Display
Options
Module
Scroll Module
Up Down
Freeze
Enable
Trigger 1
Trigger 2
Trigger 3
Trigger 4
Modbus Import
Module 1
(ION7550 TRAN)
Modbus Import
Module 2
(ION6200)
Modbus Import
Module 3
(ION7300 TRAN)
Value 1
Value n
Value 1
Value 2
Value n
Value 1
Value n
ION7300 TRANION6200
Display Module
Source 1 Source n
Show
Display Module
Source 1 Source 2 Show
Display Module
Source n Show
Display Module
Source 1 Source n Show
The ION7550 meter with front panel display is the Modbus Master, showing data from the other meters (the Modbus Slaves) on the serial connection.
If this were the complete display framework, then there would be a total of four screens showing data on the ION7550 with front panel display: one screen from each TRAN (the ION7550 and the ION7300) and two screens from the ION6200. Notice how the ION6200 has had its data displayed on different screens.
Configuring your custom display framework
To aggregate data from multiple devices on a network and display it on an ION7550/ION7650 meter, follow the steps below. The framework changes are made to the meter displaying the data.
1. Connect to your meter in Designer, ensuring that Options > Show Toolbox is checked.
If you want a blank work space, where you can keep your master configuration, simply drag out a new grouping object from the toolbox, name it appropriately and double-click on your new grouping object.
2. Drag out a Modbus Import module and right-click on the Modbus Import module to access the setup registers.
3. Use the ReadNow input of the Modbus Import module if you want to setup a trigger source that activates a read (i.e. a pulse). If you do not link ReadNow the module polls Modbus devices continuously.
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Displaying Data from Other Meters ION7550 / ION7650 User Guide
4. Right-click the Modbus Import module to configure setup register settings.
Configure the following setup registers as needed: Slave Address, Register Address, Number of Registers, Format and Scaling. The supported Slave Address range (Unit ID on ION meters) for a Modbus device is from 1 to 247.
5. Repeat steps 2 - 4 for every meter or TRAN in the serial network whose data you want to display on the meter with the front panel.
The meter with the front panel requires a separate Modbus Import module for each meter whose data it displays, because all meters in the network have unique Unit IDs. This is how the Modbus Master distinguishes which meter (Slave Address) is providing what data (Register Address).
6. Link each Modbus Import module’s output registers to the appropriate Display module’s Source inputs.
7. Define each Display module’s characteristics (display format) by adjusting its setup registers. Do the same to the Display Options module if so desired.
8. See “Removing a display screen” on page 47 for considerations on re-linking Scroll module Trigger outputs.
This step is important if you want to have your new screens appear in an automatic scrolling cycle, or if your custom framework has fewer display screens than the factory configuration, and you need to adjust the Scroll module’s settings.
9. Select Send & Save to save your changes.
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Chapter 4 Basic Setup

This chapter explains how to perform basic power meter setup and configure localization settings such as language and convention (IEEE/IEC). Usually, you only need to perform this setup when the meter is commissioned.
In this chapter
Basic Power Meter Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Power Meter Module Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Localization Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configuring IEEE/IEC Convention Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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Basic Power Meter Setup ION7550 / ION7650 User Guide

Basic Power Meter Setup

Basic configuration of the meter is provided by the Power Meter module. The Power Meter module is the main connection between the power system measurements and all other ION modules in the device. This module reports the values for all voltage, current and power measurements. The Power Meter module’s setup registers describe details of the power system being monitored.
Basic setup is typically performed when the meter is initially put into service, although the device cannot operate properly until the Volts Mode and PT and CT ratios are set. Some registers may need to be changed to refine the device’s operation. Refer to the ION Reference for more details on the Power Meter module.

Configuring Basic Setup

Use the front panel or software to perform basic meter setup.
Using the front panel
The Basic Setup menu item provides access to the following power system settings:
Menu Setting Description Range (Values) Default
VOLTS MODE The power system’s configuration – WYE, DELTA, etc.
PT PRIMARY The Potential Transformer’s primary winding voltage rating 1 to 999,999.99 120.00
PT SECONDARY The Potential Transformer’s secondary winding voltage rating 1 to 999,999.99 120.00
CT PRIMARY The Current Transformer’s primary winding current rating 1 to 999,999.99 5.00
CT SECONDARY The Current Transformer’s secondary winding current rating 1 to 999,999.99 5.00
V4 PRIMARY The Potential Transformer’s primary winding voltage rating on V4 1 to 999,999.99 120.00
V4 SECONDARY
I4 PRIMARY The Current Transformer’s primary winding current rating on I4 1 to 999,999.99 5.00
I4 SECONDARY The Current Transformer’s secondary winding current rating on I4 1 to 999,999.99 5.00
I5 PRIMARY The Current Transformer’s primary winding current rating on I5 1 to 999,999.99 5.00
I5 SECONDARY The Current Transformer’s secondary winding current rating on I5 1 to 999,999.99 5.00
V NOMINAL
V4 NOMINAL The V4 nominal voltage used for harmonics calculations 1.000 to 999,999.000 120.00
BASIC SETUP
Va POLARITY The polarity of the Potential Transformer on Va Normal or Inverted Normal
Vb POLARITY The polarity of the Potential Transformer on Vb Normal or Inverted Normal
Vc POLARITY The polarity of the Potential Transformer on Vc Normal or Inverted Normal
V4 POLARITY The polarity of the Potential Transformer on V4 Normal or Inverted Normal
Ia POLARITY The polarity of the Current Transformer on Ia Normal or Inverted Normal
Ib POLARITY The polarity of the Current Transformer on Ib Normal or Inverted Normal
Ic POLARITY The polarity of the Current Transformer on Ic Normal or Inverted Normal
I4 POLARITY The polarity of the Current Transformer on I4 Normal or Inverted Normal
I5 POLARITY The polarity of the Current Transformer on I5 Normal or Inverted Normal
CURRENT PROBE TYPE
The Potential Transformer’s secondary winding voltage rating on V4
The V1, V2 and V3 nominal voltage used for harmonics calculations
The type of current probes being used with the meter
4W-WYE, DELTA, 3W-WYE, SINGLE, DEMO
1 to 999,999.99 120.00
1.000 to 999,999.000 120.00
Factory Default, User Defined 1, or User Defined 2
4W-WYE
Factory Default
Using ION Setup
The Basic Setup Assistant helps you configure the Power Meter module.
1. Open ION Setup and connect to your meter, using Basic Mode.
2. In the Setup Assistant, navigate to Basic Setup and click on the PT/CT Ratios tab.
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ION7550 / ION7650 User Guide Power Meter Module Settings
3. Configure each register as required by selecting the parameter and clicking Edit.
Using Designer
Open your meter in Designer and navigate to the Basic Configuration Framework. Right-click on the Power Meter module to edit.

Power Meter Module Settings

The Power Meter module contains the following setup registers:
Setup Register Function Default
Volts Mode
PT Prim
PT Sec
CT Prim
CT Sec
V4 Prim
V4 Sec
I4 CT Prim
I4 CT Sec
I5 CT Prim
I5 CT Sec
1
1
1
1
1
1
1
1
1
1
1
Vn Polarity The polarity of the Potential Transformer on Vn Normal
In Polarity The polarity of the Current Transformer on In Normal
Phase Order The expected rotation of the voltage phases (ABC or ACB) ABC
Phase Lbls The phase label format assigned to the outputs (ABC, RST, XYZ, RYB, RWB or 123) ABC
kVA tot Method The method used to calculate kVA total (Vector Sum or Scalar Sum) Vector Sum
PF Sign Convention
Nominal Frequency The nominal frequency of the power system the meter is used in (50Hz or 60Hz) 60Hz
The power system’s configuration – WYE, DELTA, Single, etc 4W-WYE
The Potential Transformer’s primary winding rating for V1, V2 and V3 120
The Potential Transformer’s secondary winding rating for V1, V2 and V3 120
The Current Transformer’s primary winding rating for I1, I2 and I3 5
The Current Transformer’s secondary winding rating for I1, I2 and I3 5
The Potential Transformer’s primary winding rating for V4 120
The Potential Transformer’s secondary winding rating for V4 120
The Current Transformer’s primary winding rating for I4 5
The Current Transformer’s secondary winding rating for I4 5
The Current Transformer’s primary winding rating for I5 5
The Current Transformer’s secondary winding rating for I5 5
Determines which sign convention, IEEE or IEC, is used for the Power Meter module’s PF sign output registers, and therefore how those values appear on the front panel and in software. For more information on PF sign convention, see “Power factor interpretation” on page 59.
1
These registers are typically set when the device is commissioned. Changing the values of these registers while the device is in service is not recommended.
IEEE
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Additional information for current probes
The Current Probe phase calibration registers are setup registers in the Factory module that can be configured in a Telnet or HyperTerminal session. Up to three separate groups of registers (Factory Default, User Defined 1, and User Defined 2) can be set up for three different Current Probes. In the Basic Setup menu, the Current Probe register is used to activate one of those register groups. Only the selected group is used in the meter’s calculations.
For more information on configuring your meter’s non-intrusive current probes, see the Current Probe Input Option product option document for the ION7550/ION7650.

Localization Settings

The localization settings on the meter affect how information is displayed on the front panel as well as how some values are calculated. Options include language, number format and IEEE (Institute of Electrical and Electronics Engineers) or IEC (International Electrotechnical Commission) convention settings. The setup registers involved are listed in the table below. The default setting, without any configuration, is given in the Default column (generally, the default settings follow IEEE standards). The settings used if you use ION Setup to configure the convention are given in “Configuring IEEE/ IEC Convention Settings” on page 60.
Setup Register (Module) Function Default
Language (Display Options)
Time Format (Display Options)
Date Format (Display Options)
Digit Grouping (Display Options)
PF Sign Convention (Power Meter)
PF Front Panel Symbol (Display Options)
Measurement Symbols (Display Options)
Phase Labels (Power Meter)
Harmonics Display Mode (Harmonics Analyzer)
Display Mode (Harmonics Measurement)
Sets the language in which parameters are displayed on the front panel: English, Spanish, French, Russian.
Sets the time format used on the front panel (H=hour, M=minute, S=second): – 24 H (displays time using a 24 hour clock: HH:MM:SS)
– 12 H (displays time using a 12 hour clock: HH:MM:SS AM/PM)
Sets the date format used on the front panel (M=month, D=day, Y=year): – MM/DD/YYYY
– DD/MM/YYYY
– YYYY/MM/DD
Sets how groups of digits are displayed on the front panel: – 1000.0
– 1,000.0
– 1 000,0
Determines which sign convention, IEEE or IEC, is used for certain power factor related output registers of the Power Meter module, and therefore how it is displayed on the front panel when the PF Symbols register in the Display Options module is set to “+/–”. For more information on PF sign convention, see “Power factor interpretation” on page 59.
Specifies the set of symbols used for power factor data on the front panel (LD/LG, +/–, CAP/IND).
Sets the measurement symbols used on the front panel to IEEE (Vll, Vln, kW, kVAR, kVA) or IEC (U, V, P, Q, S).
Sets the phase labels used by the meter (ABC, RST, XYZ, RYB, RWB,
123).
Specifies how the individual harmonic distortion output values are calculated.
English
24 H
MM/DD/YYYY
1000.0
IEEE
LD/LG
IEEE
ABC
Engineering Units
Magnitude Outputs Displayed as Engineering
1
Units
1
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ION7550 / ION7650 User Guide Configuring Language
Setup Register (Module) Function Default
THD Display Mode (Harmonics Analyzer)
THD Display Mode (Harmonics Measurement)
Percent Fundamental
Specifies how the total harmonic distortion output values are calculated.
Percentages
1
If any of the harmonics Display Mode registers are set to PERCENT NOMINAL, you may need to change the value of the Vnominal, V4nominal, Inominal, I4nominal and I5nominal registers in the Factory module. For more information, see “Setting the nominals for harmonics calculations” on page 62.
1
1
Power factor interpretation
Values for power factor are interpreted according to the conventions shown in the diagram below.
Quadrant 2 PF Leading Power Factor sign convention:
IEEE = + IEC = –
Quadrant 3 PF Lagging Power Factor sign convention:
IEEE = – IEC = –
Quadrant 1 PF Lagging Power Factor sign convention:
IEEE = – IEC = +
Quadrant 4 PF Leading Power Factor sign convention:
IEEE = + IEC = +
NOTE: In the IEEE sign convention, the power factor sign is positive when the power factor is Leading, and negative when the power factor is Lagging. In the IEC sign convention, the power factor sign is positive when active power is
positive, and negative when active power is negative.

Configuring Language

Use the front panel or software to set this display option.
Using the front panel
To quickly access the language setup display, press the right navigation button and the
PROG button at the same time and hold for a few seconds. Release both buttons and
the language setup screen is displayed.
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Configuring IEEE/IEC Convention Settings ION7550 / ION7650 User Guide
You can also access the language selection screen through the Display Setup menu on the front panel. For more information on programming via the front panel, see the Front Panel chapter.
Menu Setting Description Range (Values) Default
LANGUAGE Sets the language used for front panel displays ENGLISH, SPANISH, FRENCH, RUSSIAN ENGLISH
SETUP
DISPLAY
Using ION Setup
1. Open ION Setup and connect to your meter in Basic mode.
2. Select the Basic Setup screen and click the Localization tab.
3. Select Language and click Edit.
4. Select the language you want to display on the front panel and click OK.
Using Power Monitoring Expert
Open your meter in Designer and navigate to the Display Options module folder. Right­click on the module to edit.

Configuring IEEE/IEC Convention Settings

The convention settings on the meter enable you to set certain parameters to IEEE or IEC standards. You can configure the IEC/IEEE settings via the front panel and ION software.
Using the front panel
The IEEE/IEC and DATE/TIME submenus in the Format Setup menu allow you to change the following settings from the front panel:
Menu Setting Description Range (Values) Default
MEASUREMENT SYMBOLS
PHASE LABELS Sets the phase labels used by the meter
PF SIGN
IEEE/IEC
CONVENTION
PF SYMBOL Sets the symbols used for power factor data on the front panel LD/LG, +/–, CAP/IND LD/LG
DATE FORMAT Sets the date format used on the front panel
TIME FORMAT Sets the time format used on the front panel 24 H or 12 H 24h
DATE/TIME
Sets the measurement symbols used on the front panel
Determines which sign convention, IEEE or IEC, is used for certain power factor related output registers of the Power Meter module, and therefore how it is displayed on the front panel when the PF Symbol register is set to “+/–”
1
M=month, D=day, Y=year
IEEE (Vll, Vln, kW, kVAR, kVA) or IEC (U, V, P, Q, S)
ABC, RST, XYZ, RYB, RWB, 123
IEEE or IEC IEEE
MM/DD/YYYY, DD/MM/YYYY,
or YYYY/MM/DD
1
IEEE
ABC
MM/DD/ YYYY
Using ION Setup
NOTE: To view Power Factor information correctly in ION Setup, you also need to set
the convention in the software. Select Tools > Options and select the Conventions tab. Set the PF Convention to IEEE or IEC, as required.
1. Open ION Setup and connect to your meter in Basic Mode.
2. Navigate to the Basic Setup screen and select the Localization tab.
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ION7550 / ION7650 User Guide Configuring IEEE/IEC Convention Settings
3. The localization settings are displayed. You can click on the IEEE/IEC button to access the Metering Convention Setup wizard, where you can toggle between IEEE or IEC settings, or create custom localization settings. You can modify individual values by highlighting them and clicking Edit.
4. If you clicked IEEE/IEC, the Metering Convention Setup wizard is displayed. Select IEEE or IEC and click Finish or select Custom and click Next.
If you select IEEE or IEC, the default settings are as follows:
Setup Register IEEE IEC
Time Format 12H 24H
Date Format MM/DD/YYYY DD/MM/YYYY
PF Sign Convention IEEE IEC
PF Front Panel Symbol LD/LG IND/CAP
Measurement Symbols IEEE IEC
Phase Labels ABC 123
Harmonics Display Mode % Fundamental % RMS
THD Display Mode % Fundamental % RMS
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Configuring IEEE/IEC Convention Settings ION7550 / ION7650 User Guide
Custom convention settings configuration
If you selected Custom in step 4, continue with the steps below.
5. Select the date and time format you want to use on your meter’s front panel and click Next.
6. Select the PF sign convention and the PF Front Panel Symbol you want to use and click Next.
7. Select the Measurement Symbols and the Phase Labels you want to use and click Next.
8. Select the harmonic calculation methods you want to use and click Next.
9. Select the THD calculation method you want to use and click Next.
Click Finish when you are done.
Setting the nominals for harmonics calculations
When the harmonics calculation method is set to Percent Nominal, you may need to adjust the value of the following registers in the factory module:
Vnominal
V4nominal
Inominal
I4nominal
I5nominal
The default value of these registers is the same as the value of the corresponding PT or CT Primary.
To change the value of the V or V4 nominal:
1. Open ION Setup and connect to your meter in Basic mode.
2. Navigate to the Basic Setup screen and select Voltage Nominal (Vnominal) or V4 Nominal (V4nominal) and click Edit.
3. Type the new nominal and click OK.
To change the value of the I, I4 or I5 nominal:
1. Open ION Setup and connect to your meter in Advanced mode.
2. Navigate to the Factory folder and double-click on the module in the right-hand pane.
3. Select the Setup Registers tab, then select the register you want to change and click Edit.
4. Type the new nominal and click OK.
5. When you are finished, click Send to save your changes.
Using Power Monitoring Expert
Open your meter in Designer and navigate to the module you want to change. Right­click on the module to edit.
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Chapter 5 Security

ION7550/ION7650 meters offer Standard (which is enabled by default from the factory) and Advanced meter security. Standard and Advanced meter security settings can be modified using the front panel and ION software. Additional security features are available for revenue meters.
In this chapter
Security overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Security features on your meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Time synchronization security considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Security recommendations and best practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Additional security recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Default security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Standard meter security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Advanced meter security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Security configuration process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Communications protocol lockout overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring meter security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring Standard security using the front panel . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring Standard security using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring Advanced Security using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Loading a security configuration file using ION Setup . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring Standard Security using Power Monitoring Expert . . . . . . . . . . . . . . . . 74
Configuring Advanced Security using Power Monitoring Expert . . . . . . . . . . . . . . . 74
Factory access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring the factory access minutes setup register . . . . . . . . . . . . . . . . . . . . . . 75
Factory access and standard security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Factory access and advanced security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Device security access for ION services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Additional revenue metering security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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Security overview ION7550 / ION7650 User Guide

Security overview

Your Schneider Electric product is equipped with security-enabling features.
These features arrive in a default state and can be configured for your installation needs. Please note that disabling or modifying settings within the scope of these individual features can impact the overall security robustness of the device and ultimately the security posture of your network in either positive or negative ways. Review the security intent and recommendations for the optimal use of your device’s security features.
Products are hardened to increase security robustness. This is an ongoing process consisting of secure development practices, inclusion of security features and testing at our security test facilities. Following system hardening best practices is also necessary to help ensure your overall system security.
See the Cybersecurity Hardening Best Practices white paper for suggested best practices.

Security features on your meter

Your meter comes with security features that you can configure to help protect against unauthorized configuration or access to your meter’s data through the meter’s display or communication ports.
Front panel security
You must enter the meter password before you can make configuration changes to your meter. Front panel password protection can be disabled, but this is not recommended. See “Configuring Standard security using the front panel” on page 70.
Standard meter security
Standard security is enabled by default from the factory. Any time you make configuration changes to your meter, you must enter a password. See “Configuring Standard security using ION Setup” on page 72
Advanced meter security
Advanced security settings allow you to:
Add up to 50 users, each with unique access privileges.
Configure communications lockouts to limit the number of invalid login attempts
permitted for each protocol, and set the priority of associated device events.
Enable or disable Modbus programming.
Enable or disable programming through the front panel.
See “Configuring Advanced Security using ION Setup” on page 73
Port number reassignment on Ethernet protocols
You can change the default port number assigned to Ethernet protocols. This feature can assist in preventing port service overlap. Network ports that remain open should be changed from their default values whenever possible. See “Network protocol control” on page 93.
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Once your meter is configured, all ports related to unused network protocols should be closed (disabled). When required, you can always temporarily open a port for specific activities such as periodic firmware or software downloads.
Enable/disable communication ports
You can disable your meter’s communication ports when they are not in use. This includes serial and Ethernet communication ports. See “Disabling serial communications ports” on page 88 and “Network protocol control” on page 93.
Leaving unused ports open provides additional attack vectors for a potential attacker. Minimizing the number of entry points into a meter reduces the likelihood of unauthorized intrusions.
Event logging
Your meter records meter functions, events and changes to meter parameters and logs them as entries in the event log. Security-related events such as resets, successful or unsuccessful login attempts, user lockout, and meter configuration changes are also recorded in the event log along with a timestamp and the user associated with the event. The event log can be used to monitor system events, assist in confirming security compliance, or assist in tracking unauthorized intrusion attempts. See “Event Logging” on page 156.
Syslog
They Syslog feature allows you to push event log information to a centralized syslog server.
When the event log of a meter is full, new log entries overwrite the existing entries. By pushing the event log information to a syslog server, older event log information can be preserved and used as part of an information storage and retrieval strategy. See “Syslog” on page 96
Revenue meter security
Your meter can be protected by hardware-lock security and anti-tamper sealing. See “Additional revenue metering security” on page 77.
Software security
Power Monitoring Expert or ION Setup add another layer of access-level security to the meter. With Power Monitoring Expert or ION Setup, you can configure multiple users with different passwords and specify access rights. Power Monitoring Expert or ION Setup security only applies to users who are accessing the meter using the software.
For more information on Power Monitoring Expert or ION Setup security, refer to the software’s online help.

Time synchronization security considerations

Depending on the software security settings, a workstation that connects to the meter may send a time synchronization signal to synchronize the meter's internal clock with the workstation's clock. This can cause overlaps in the demand intervals, and timestamps in the data logs may not be accurate.
The Time Sync Source setup register, located in the Clock module, identifies the communications port that will accept time synchronization broadcasts. Time
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synchronization signals on other communications ports are ignored. You can configure this setup register through ION Setup or the Designer component of Power Monitoring Expert.
Refer to the Time synchronization & timekeeping technical note for more information on implementing time synchronization.

Security recommendations and best practices

Use recommended security configuration and best practices to help improve security on your meter.
Recommended security configuration
Enable front panel security on your meter.
Enable advanced security on your meter.
– Configure users and passwords to help minimize access to your meter.
– Disable web server programming to help prevent configuration access to your
meter over the web.
– Disable Modbus programming to help prevent access to your meter using
Modbus. This disables write access to all Modbus registers, and only allows read access to the registers in the Modbus Slave modules.
– Configure the protocol lockouts to help minimize access to your meter.
– Ensure that the Factory user is disabled.
Change Ethernet port numbers from their default values wherever possible.
Disable all unused serial and network communications ports.
Password best practices
The following recommendations help improve security on your meter:
Change your meter’s front panel password from the default factory value of 0 (zero).
Make your meter’s front panel and user-specific passwords as complex as possible.
For passwords created in ION Setup, there is a password strength indicator. Password strength ranges from Very weak to Very strong.
NOTE: Make sure that the user password you enter is compatible with the software used to communicate with your meter. For example, some energy management software applications only accept letters, numbers and underscores, and do not accept special characters.
Schedule regular changes to your meter’s front panel and user passwords.
Record and store your device’s user and password information in a secure location.
Lost passwords cannot be recovered. If your device’s user access information is lost, you must return the device for factory reconfiguration, which resets your device to its factory defaults and destroys all logged data.
NOTICE
DATA LOSS
Record and store your device’s user and password information in a secure location.
Failure to follow these instructions can result in data loss.
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Additional security recommendations

For the highest level of security, use a hardware-locked, sealed meter with advanced security enabled and configured for minimum access.
Protect all Ethernet devices with a properly configured firewall that prevents Telnet access over port 23.
Save a copy of your meter’s security configuration (.scf) file in a secure location in addition to the password and user information.
Set meter communication ports to the Factory protocol only when necessary to permit access by Schneider Electric Technical Support, and return the ports to their original settings as soon as possible.
Set the meter’s time synchronization source to a secure communications port (this disables time synchronization on all other ports). See the Time synchronization & timekeeping technical note for more information.

Default security settings

The meter ships from the factory with standard security enabled and a default password of 0 (zero). Default security settings for meters shipping from the factory are defined in the following table. If you upgrade your meter to use the latest firmware, your meter’s existing security values are not affected; the values will retain their current settings.

Standard meter security

Security setting Value
Allow Web Server programming Disabled (not allowed)
1
Allow Modbus programming
Protocol lockout attempts 8 (for all protocols)
Session timeout 30 minutes
Lockout duration 1440 minutes (24 hours)
Valid login event priority 0
Invalid login event priority 128
Lockout event priority 255
Protocols selected for security All protocols (ION, HTTP, FTP, Telnet, Factory, Front panel)
Factory user Disabled
Factory Access Minutes 0
1
This setting only applies to advanced security.
Disabled (not allowed)
Unless otherwise noted, these security settings apply regardless of whether the meter has standard or advanced security enabled; for example, if you change the lockout duration to 720 minutes (12 hours), that is the lockout duration for the meter in standard security or in advanced security.
Standard meter security lets you configure the meter through the front panel or with communications software using a meter password.
Standard meter security is enabled by default on all ION7550/ION7650 meters; all configuration functions using the front panel and software are password-protected.
If you make configuration changes to the meter via the front panel, the meter prompts you for its password before accepting any configuration changes. Similarly, if you make any configuration changes through ION software or an internet browser, you are prompted by the meter for its password (and sometimes the user name, USER0). After
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you enter the correct meter password and confirm the new configuration, the changes are saved to the meter.
Note that the front panel prompts you for the meter password before you make your first configuration change. You do not need to re-enter the password for each subsequent change. However, if you perform no additional configuration changes for five minutes, you will need to re-enter the Setup menu and provide the valid meter password to resume making changes. This is because the meter returns from setup mode to data display mode after five minutes of inactivity.

Advanced meter security

Advanced meter security allows you to configure up to 50 users, each with unique access rights to the meter. Access rights consist of the following levels where you can:
Time sync: set the time on the meter.
Read: view any parameter except the security configuration.
Peak demand reset: perform a reset of peak demand values (for example, sliding window demand for kW, kVAR, kVA etc.).
Full meter configuration: configure any programmable register on the meter except for registers related to the security setup, registers that result in a demand reset, or actions that place the meter in test mode.
Test mode: put the meter into test mode.
Advanced security configuration: configure Advanced security for the meter, full meter configuration must also be set to YES.
Use the Setup Assistant in ION Setup to configure Advanced security. When configuring users, in most cases you must set Read Access to YES. However, you can set up a user without read access; for example, you can create a user who can only timesync the meter. In some cases, such as Advanced security configuration access (Security Config Access setup register), you must set multiple access options to YES. When you are configuring Advanced security, ION Setup prompts you about improper or incomplete user configurations.
Entering an advanced security user and password in ION software
When you use ION software to view data or make a change to a meter that has advanced security enabled, you are prompted to enter a valid user name and password combination.
User names in advanced security are fixed as USER1 through USER50.

Security configuration process

The security configuration process has four basic steps: review security recommendations, set basic security options, configure communications protocol lockout settings, and configure users.
1. Review security recommendations
2. Set basic security options:
– Change the meter password
– Disable broadcasting time synchronization (advanced security only)
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– Enable/disable display (front panel) and Webserver programming
– Enable/disable Modbus programming (advanced security only)
3. Configure communications protocol lockout options.
a. Configure protocol-specific settings:
– Set the number of attempts before the protocol is locked out
– Set the session timeout
b. Configure global lockout settings:
– Enter a lockout duration
– Set the priority of meter access events
4. Configure users (advanced security only):
– Determine user access
– Set user password

Communications protocol lockout overview

The communications protocol lockout advanced security feature allows you to set the number of invalid login attempts that each user can make using a particular protocol and communications method before being locked out (a user is defined as a User login and Password combination). By default, all protocols are set to eight invalid attempts (Ftp Lock Attempts, Factory Lock Attempts, Frontpanel Lock Attempts, ION Lock Attempts, Http Lock Attempts setup registers). Setting the value to 0 (zero) disables the lockout feature for that protocol.
Protocols that are not session-based, such as ION or HTTP, send security credentials with each packet transaction. For these protocols, you can configure how often the meter registers invalid login attempts by setting the session timeout (ION Silence Minutes and Http Silence Minutes setup registers), during which time only the first invalid login attempt is counted towards the invalid login count. Each invalid attempt using a different User/Password combination is counted. Session timeout is specific to the protocol and communications port used, for example, ION over the COM1 serial communications port.
Invalid login attempts accumulate until the user has completed a valid login or is locked out. If the user enters the correct User/Password combination before being locked out, the invalid attempt counter is reset to zero.
The lockout duration (Lockout Duration Minutes setup register) applies to all configured protocol lockouts and defines the length of time (in minutes) that a User/Password combination remains locked out. The default lockout duration is 24 hours (1440 minutes). The meter blocks login attempts from that User on that protocol and communication port until the lockout duration has passed.
NOTE: Lockout is protocol-specific. For example, if the user is locked out using ION over Ethernet, the same user can still access the meter by entering the correct User/ Password combination over a different protocol and communications port.
For advanced security login events, you can set the event priority for valid login attempts (Valid Auth Priority), invalid login attempts (Invalid Auth Priority) and protocol
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lockout events (Locked Auth Priority). These settings apply to all configured lockouts. Setting the value to 0 (zero) disables logging for those events.
= Logged event
= Lockout event
= Invalid login attempt
= Valid login attempt
= Time (minutes)
T
= Counter of invalid attempts
1
00
Scenario 1 User repeatedly enters the same incorrect password to attempt access to the meter
User1 valid password = 11
User2 valid password = 22
Session Timeout = 30 minutes
T=0 T=10 T=32 T=65
1
00
User1 pw = 23
T=0 T=10 T=22 T=45
Lock attempts = 3
Lockout duration = 1440 minutes
1
00
User1 pw = 23
2
00
User1 pw = 23
T=45
User2 pw = 22
3
00
User1 pw = 23
Scenario 2 User enters different passwords to attempt access to the meter
00
User1 pw = 0
1
00
User1 pw = 3

Configuring meter security

Configure your meter’s Standard security settings through the front panel or with ION software.
Advanced security can only be configured via ION software.

Configuring Standard security using the front panel

Use the meter display’s Security menu to:
modify the existing meter password
enable/disable the password security check (this enables/disables Standard security)
enable/disable web browser configuration of the meter
enable/disable the meter’s web server
If you have not yet entered your password, the meter front panel requires that you enter it before you can view the Security Setup menu.
3
2
00
User1 pw = 4
User2 pw = 22
NOTE: The password enables users to change the configuration of the meter. It is recommended that you change your password from the default when you put the meter into service.
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If you enter an incorrect password, the front panel displays an “invalid password” message and you must try again.
PASSWORD
Use this setting to change the current password to any numeric value, up to eight digits in length. The factory default meter password is 0 (zero).
Changing the meter password using the front panel
1. Scroll down the Setup menu and select the Security Setup menu.
2. Press the PROG button to enter the Security Setup menu.
3. Press the MODIFY softkey. The menu selection Password is highlighted, as well as the last zero.
4. Enter your new numeric password.
– Use the Up/Down arrow buttons to change the value of the highlighted digit.
– Use the Left/Right arrow buttons to change the position of the cursor one space
to the left or right.
5. Record and store your device’s user and password information in a secure location.
6. Press PROG to accept the new password.
ENABLED
Use this setting to enable and disable password security on the meter. Disabling the password allows changes to all the meter’s settings through the front panel without a security check.
Disabling (and enabling) password security using the front panel
1. Scroll down the Setup menu and select the Security Setup menu.
2. Press the PROG button to enter the Security Setup menu.
3. Enter the current password and press PROG if you are presented with the Enter Password screen.
4. Press the softkey titled ENABLE, and select Ye s to enable password security (if it has been disabled) or No to disable it.
5. Press PROG to make your selection. The Confirm screen appears.
6. Press PROG to confirm the change.
NOTE: Non-secure access to critical settings in the meter, such as PT and CT ratios, is not advisable. It is highly recommended that any meter in the field have the password security check enabled.
When you disable and then enable password security, the password is reset to the factory default of 0 (zero). You should enter a custom password at this point.
Disabling the Password Security Check is required to write to the meter via the Modbus RTU protocol. See the “Third-party Protocols” chapter for details about configuring your meter for third-party systems.
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WEB CONFIG
Use this setting to enable/disable web browser configuration of the meter. The default is Disabled.
WEB ACTIVE
Use this setting to activate the internal webserver (WebMeter) functionality of the meter. The default is Yes.

Configuring Standard security using ION Setup

1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Security.
4. Select Security Mode and click Edit. The open dialog box appears.
5. Select the Standard.scf file and click Open. The standard options screen appears.
6. Select the check boxes of the security options you want enabled. Some options may be grayed out (not editable) due to existing security settings.
To change the password, enter a new meter password and then confirm it by entering it again. The factory default meter password is 0 (zero).
7. Record and store your device’s user and password information in a secure location.
8. Click Next to configure protocol access information. The protocol lockout screen is displayed.
9. In the protocol lockout screen, select the protocols that you want to be protected by the protocol lockout function, or clear the check box to disable lockout function for that protocol (all protocols are selected by default). Click to highlight a selected protocol and click Edit to modify the lockout attempts and session timeout values (if applicable) for that protocol. Set the Lockout duration (in minutes). The lockout duration specifies how long the meter ignores communication attempts by a user that is locked out. The lockout duration value applies to all lockout-enabled protocols.
10. Click Events to configure user access event priorities. The Event priorities screen appears. The event priorities apply to all lockout-enabled protocols. Enter 0 (zero) to disable event logging for a particular type of login attempt.
11. Click Finish when you are done.
12. When prompted, you can choose to save your security settings in a file.
– Click Yes, enter a new name for your security file and click Save. If you want to
overwrite your default standard security file, select Standard.scf and click Save.
– Click No if you do not want to save the changes.
NOTE: The default security configuration files are set to read-only by default. To overwrite, right-click on the file in the Save As screen and select Properties. In the General tab, remove the checkmark beside the Read-only attribute and click OK. You should now be able to overwrite the default security configuration file.
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Configuring Advanced Security using ION Setup

1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Security.
4. Select Security Mode and click Edit. The open dialog box appears.
5. Select the Advanced.scf file and click Open. The advanced options screen appears.
6. Select the check boxes of the security options you want enabled. Some options may be grayed out (not editable) due to existing security settings.
7. Click Next to configure protocol access information. The protocol lockout screen is displayed.
8. In the protocol lockout screen, select the protocols that you want to be protected by the protocol lockout function, or clear the check box to disable lockout function for that protocol (all protocols are selected by default). Click to highlight a selected protocol and click Edit to modify the lockout attempts and session timeout values (if applicable) for that protocol. Set the Lockout duration (in minutes). The lockout duration specifies how long the meter ignores communication attempts by a user that is locked out. The lockout duration value applies to all lockout-enabled protocols.
9. Click Events to configure user access event priorities. The Event priorities screen appears. The event priorities apply to all lockout-enabled protocols. Enter 0 (zero) to disable event logging for a particular type of login attempt.
10. Click Next. Select the check box for each user you want to configure (USER1 through USER50). Select the check boxes to set permissions for that user:
Time Sync Access: allows the user to time synchronize the meter clock
Read Access: allows the user to read most data (except Advanced Security
settings)
Peak Demand Reset Access: allows the user to reset peak demand readings
Comm Config Access: allows the user to configure communications settings,
including communications-related security settings
Test Mode Access: allows the user to switch the meter into Test mode
Full Meter Config Access: allows the user to configure most meter settings
Security Config Access: allows the user to configure Advanced Security
settings
11. Click Password to set a password for each user. Click OK.
12. Record and store your device’s user and password information in a secure location.
13. When all users and passwords have been set, click Finish.
14. When prompted, you can save your security settings in a file.
– Click Yes, enter a new name for your security file and click Save. If you want to
overwrite your default advanced security file, select Advanced.scf and click Save.
– Click No if you do not want to save the security settings to a file.
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15. Click Send to send the changes to the meter.

Loading a security configuration file using ION Setup

You can load an existing security configuration file (*.scf) onto your meter using ION Setup.
The *.scf file can be a configuration for either standard or advanced security and must be from the same model of meter.
In order to change security settings, you must be logged into ION Setup with an appropriate ION Setup user level. You must also have the appropriate meter-level security access to configure meter security.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Security. Select Security Mode and click Send. The Open dialog box appears.
4. Navigate to the location of the *.scf file you want to load onto your meter. Select the *.scf file and click Open. The *.scf file is loaded onto your meter.

Configuring Standard Security using Power Monitoring Expert

1. Launch Designer software with Supervisor access.
2. Select Options > Show Toolbox if the toolbox is not displayed.
3. Select Options > Change Standard Meter Security.
4. Enter the meter password when prompted. You must enter the existing meter password before you can change security settings (the default is 0 [zero]).
5. Type a new numeric password and confirm it by re-typing the password in the appropriate fields. If you are sure you want to disable Standard security, check the Disable Standard Meter Security check box.
NOTE: Do not disable security unless it is absolutely necessary. Disabling Standard security leaves your meter configuration open to tampering (intentional or unintentional) through communications or the front panel.

Configuring Advanced Security using Power Monitoring Expert

1. Connect to your meter in Designer with Supervisor access.
2. If the toolbox is not displayed, select Options > Show Toolbox.
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3. If you do not want to allow front panel programming using the Standard security meter password, double-click on the Display Options module in Advanced Setup
> Core Modules and change the Front Panel Programming register to disallow.
NOTE: If you allow front panel programming when you set up Advanced security, the
meter password (used in Standard security) is still active through the front panel. You may need to allow front panel programming if someone installs the meter in the field and needs to make setup modifications. Once the meter is installed, you can disable front panel programming so that Advanced security users and passwords must be used to view or change meter information.
4. Double-click on the Meter Security Setup folder.
For each user you want to configure, drag out a Security User module from the Toolbox and modify the appropriate access level setup registers.
5. Click the Change Password button at the bottom left of the module setup screen to configure a password. The default password is 0 (zero).
Click OK when you have configured the users.
6. Record and store your device’s user and password information in a secure location.
7. Right-click on the Security Options module.

Factory access

8. Double-click on any setup register and use the drop-down menu to change the register setting or label.
Set the Enable Advanced Security register to Enabled. Refer to the Security Options module description in the ION Reference for more details.
9. Select File > Send & Save. Advanced security is now enabled on the meter.
Factory access is restricted to Schneider Electric Technical Support, and should only be enabled when requested by Schneider Electric authorized personnel.
The factory access security feature interacts with standard and advanced security to enable factory-level access to the meter for the specific period of time entered in the
Factory Access Minutes setup register, located in the Security Options module. The Factory Access Minutes register value can range from one minute to 19 years. Setting
it to 0 (zero) disables all factory access.
If the meter uses standard security, when you press any of the meter’s front panel buttons, power cycle the meter, or edit the Factory Access Minutes setup register, factory-level access is enabled on the meter for the duration specified in the Factory Access Minutes setup register. If the meter has advanced security enabled, the Factory user must also be enabled. The meter will only permit factory-level access, with the correct login credentials, for the period specified in the Factory Access Minutes setup register.

Configuring the factory access minutes setup register

You must use ION Setup in advanced mode to configure the Factory Access Minutes setup register, located in the Security Options module. In order to change security settings, you must be logged into ION Setup with a Supervisor level user account with permissions to change these settings.
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You can also use the Designer component of Power Monitoring Expert to configure the register. See the Power Monitoring Expert Help for more information.
1. Connect to your meter in advanced mode in ION Setup. See the ION Setup Help for more information.
2. Navigate to the Security Options Modules folder and double-click on the module in the right-hand pane.
3. Select the Setup Registers tab.
4. Select Factory Access Minutes and click Edit. A dialog box appears.
5. Enter the desired duration (in minutes) for factory access to be enabled. Select Elapsed Interval Format from the dropdown list to enter day, hour and minute values.

Factory access and standard security

If a user tries to login to factory-level access (using Telnet or Hyperterminal) on a meter with standard security, both of the following conditions must be met before the meter can proceed with subsequent checks:
Factory Access Minutes setup register is not 0 (zero).
The user and password information for factory-level access has been entered
correctly.
If both conditions are met, the meter checks the following to determine if access will be granted:
Front panel button: if the time since one of the meter’s front panel buttons was
pushed is less than the Factory Access Minutes register value, the user is given access.
Power cycle: if the time since the meter was powered up is less than the Factory
Access Minutes register value, the user is given access.
Factory Access Minutes edit: if the time since the Factory Access Minutes register
value was edited is less than the Factory Access Minutes value, the user is given access.
If any one of these conditions are met, the user is given access. If none of these conditions are met, the user is not given factory-level access on a meter with standard security even if they entered appropriate user and password information.

Factory access and advanced security

If a user tries to login to factory-level access (using Telnet or Hyperterminal) on a meter with advanced security, all three of the following conditions must be met before the meter can proceed with subsequent checks:
Factory Access Minutes setup register is not 0 (zero).
The user and password information for factory-level access has been entered
correctly.
The Factory user has been enabled.
NOTE: The Factory user can be enabled and disabled on the user configuration screen of the ION Setup advanced security wizard.
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If all three of these conditions are met, the meter checks the following to determine if access will be granted:
Front panel button: if the time since one of the meter’s front panel buttons was
pushed is less than the Factory Access Minutes register value, the user is given access.
Power cycle: if the time since the meter was powered up is less than the Factory Access Minutes register value, the user is given access.
Factory Access Minutes edit: if the time since the Factory Access Minutes register value was edited is less than the Factory Access Minutes value, the user is given access.
If any one of these conditions are met, the user is given access. If none of these conditions are met, the user is not given factory-level access on a meter with advanced security even if they entered appropriate user and password information.

Device security access for ION services

Many ION services need constant access to your meter. These services include the ION Log Inserter Service, the ION Virtual Processor Service and ION Site Service that perform the following type of functions:
Service Function
Reads the ION meter Data Recorder or Waveform Recorder
ION Log Inserter Service
ION Virtual Processor Service
ION Site Service Broadcasts time signals to the meter.
modules and can automatically rearm recorders that are configured as Stop-When-Full
Can be configured to read from a meter or perform control action using Distributed Control.
NOTE: You may want to configure a separate user for accessing services. If you observe trouble with ION software accessing the meter, it is likely that these services either do not have access rights or the original user and password have changed.
Allowing ION Services access to security enabled meters
1. Launch the Management Console and click Devices on the Management
Console's System Setup Pane.
2. Highlight your meter, right-click and select Security.
3. Select Standard Security from the drop down menu. Check the check box if you
want to allow this user to send time synchronization signals to the meter. Click OK.
4. Enter the valid meter password for Standard Security, re-type the password to
confirm, and click OK.

Additional revenue metering security

To meet government regulations and utility security requirements, the revenue meter supports additional security systems:
a hardware-locked security system that prevents modification of revenue quantities after the meter is sealed.
a traditional anti-tamper mechanical seal on the meter base unit.
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For more information on ION7550/ION7650 revenue meters see the ION7550/ION7650 Revenue Meter product option document.
Revenue lock security option
ION7550/ION7650 meters offer a revenue-locked security feature. To make configuration changes on a revenue-locked meter, you must first unlock the meter.
Revenue lock and protected values
The revenue-related settings on meters with this option are factory configured and cannot be changed, even in test mode.
Typical values that are protected include:
kWh, kVARh, kVAh delivered, received, del-rec, del+rec.
kW, kVAR, kVA Sliding Window demand min and max values.
Digital Outputs controlling the energy pulsing applications.
All Power system settings, including PT and CT ratios.
In certain countries revenue certification is void if the hardware lock is broken.
The revenue lock option combined with Standard or Advanced security offers the highest level of security.
Locked module listings
For a complete list of locked modules specific to your meter and firmware, refer to the ION Device Template Reference or contact technical support.
Anti-tamper seals
ION7550/ION7650 revenue meters incorporate sealing tabs through which traditional lead/wire seals are inserted. These seals effectively prevent unauthorized personnel from gaining access to meter internals, and are provided with the meter.
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Chapter 6 Communications

This chapter includes general instructions for connecting and configuring all the communication ports on your meter.
For specific installation steps and meter specifications, consult your Installation Guide.
In this chapter
Communications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Communications Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
RS-232 Connections (COM1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
RS-485 Connections (COM1 and COM2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Optical Port Connections (COM4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Ethernet Connections (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Internal Modem Connections (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring Meter Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Serial Communications Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Disabling serial communications ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Ethernet Communications Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Modem Communications Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Network protocol control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Internet Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
WebMeter Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Email Messaging Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
WebReach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Telnet and HyperTerminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Meter FTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Syslog server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring Syslog network settings using ION Setup . . . . . . . . . . . . . . . . . . . . . . . 96
Event log priority to syslog severity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Communications LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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Communications Overview ION7550 / ION7650 User Guide

Communications Overview

ION7550 and ION7650 meters have numerous communication possibilities depending on your ordering options. Both models have exactly the same communications options available.
All of the communication ports can be used concurrently.
COM Port Available Connections Standard/Option Description
COM1 can switch between RS-232 mode for a single direct connection or RS-485 for multi-point serial connections. Both ports support the
1 Selectable RS-232/RS-485 port Standard
2 Dedicated RS-485 port Standard
3 Internal modem Option
4 Optical port Standard
Ethernet
10BASE-T/100BASE-TX
and 100BASE-FX Ethernet
Option
following protocols: ION, Factory, EtherGate, GPS, ModemGate, Modbus RTU, Modbus Master, DNP V3.00 and None.
COM2 provides an RS-485 serial port that supports the following protocols: ION, GPS, EtherGate, ModemGate, Modbus RTU, DNP V3.00, Modbus Master, Factory and None.
COM3 provides an optional internal modem.
The meter’s internal modem communicates to the server computer over the telephone network.
COM4 provides an ANSI Type 2 Optical port (located on the front of the meter) that is used for serial communications, and supports the following protocols: ION, Factory, Modbus RTU, DNP V3.00 and None.
The Ethernet port supports 10BASE-T/100BASE-TX and 100BASE-FX (fiber) connections. You can communicate with your meter using SNMP or FTP (for IEC 61850 and COMTRADE) via Ethernet.

Communications Connections

The following section provides reference for connecting to the meter’s various communication ports. For the most current communication specifications, see your meter’s Installation Guide.
Most communications connections to the meter are made to the Communication Card (Comm Card), found on the rear of the meter. Optical connections are made to the port on the front of the meter. See the diagram below for details.
HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices.
• This equipment must only be installed and serviced by qualified electrical personnel.
• Turn off all power supplying this equipment before working on or inside equipment.
• Always use a properly rated voltage sensing device to confirm power is off.
• Replace all devices, doors and covers before turning on power to this equipment.
DANGER
these instructions will result in death or serious injury.
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ION7550 / ION7650 User Guide RS-232 Connections (COM1)
SC-type
connector
62.5/125 or 50/125 μm
Optical port is located on the front of meter
multimode fiber

RS-232 Connections (COM1)

RJ45
Category 5 or
6 UTP
RJ11
FCC part 68
compliant
telephone cord
Captured-wire
connectors
Shielded, twisted pair
DB9 Connector
(male)
Standard RS-232
Cable with DB9
female connector
RS-232 connections are made to the male DB9 connector (COM1) on the back of the meter. The meter acts as a DTE (data terminal equipment) device in all RS-232 connections. Use a:
null modem cable for connecting the meter to a computer, or
standard straight-through cable for connecting to an external modem.
In either case, one end of the cable must be equipped with DB9 female connector for mating with the DB9 male connector on the meter. The maximum cable length is 50 feet (15.2 m).
Meter to computer connection
DB9 female connector to
50 Feet (15.2 m) max
RS-232
Null modem
COM1
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RS-485 Connections (COM1 and COM2) ION7550 / ION7650 User Guide
Meter to serial loop connection
50 Feet (15.2 m) max
RS-232 to RS­485 Converter
RS-232
DB9 female connector to COM1
Meter to external modem connection
Telephone network connection between workstation modem and remote modem

RS-485 Connections (COM1 and COM2)

RS-485 connections are made via the captured-wire connectors on the rear of the meter. Up to 32 devices can be connected on a single RS-485 bus.
RS-485 loop
Remote modem
50 Feet (15.2 m) max
DB9 female connector to COM1
RS-232
Use a good quality shielded twisted pair cable for each RS-485 bus. The overall length of the RS-485 cable connecting all devices cannot exceed 4000 ft. (1219 m). The RS-485 bus can be configured in straight-line or loop topologies.
Straight-line topology
RS-485
Termination Resistor
RS-232 to RS-485 Converter
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ION7550 / ION7650 User Guide RS-485 Connections (COM1 and COM2)
Loop topology
RS-485
Termination Block
RS-232 to RS-485 Converter
General bus wiring considerations
Devices connected on the bus, including the meter, converter(s) and other instrumentation, must be wired as follows:
Connect the shield of each segment of the cable to ground at one end only.
Isolate cables as much as possible from sources of electrical noise.
Use an intermediate terminal strip to connect each device to the bus. This allows for easy removal of a device for servicing if necessary.
Avoid 3-way “Star” connection point
Install a ¼ Watt termination resistor (RT) between the (+) and (-) terminals of the device at each end point of a straight-line bus. The resistor should match the nominal impedance of the RS-485 cable, which is typically 120 ohms (consult the cable manufacturer’s documentation for the cable’s impedance value).
RS-485 connection methods to avoid
Any device connection that causes a branch in the main RS-485 bus should be avoided. This includes star and tee (T) methods. These wiring methods cause signal reflections that may result in interference. No more than two cables should be connected at any connection point on the RS-485 bus. This includes connection points on instruments, converters, and terminal strips. Following these guidelines ensures that both star and tee connections are avoided.
Avoid 3-way “T” connection point
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Optical Port Connections (COM4) ION7550 / ION7650 User Guide

Optical Port Connections (COM4)

The front optical port is designed to accept ANSI Type 2 magnetic couplers. It can be used to communicate real-time measurements to a portable computer or for meter configuration via the ION, Factory, Modbus RTU, or DNP 3.00 protocols.
Magnetic coupler attached to front optical port
To enable communications from the optical port, configure the Comm 4 Communications module. The Protocol, the Baud Rate and Unit ID setup registers must properly match your system. When creating the site in ION software, ensure that RtsCts and DTR settings are both disabled (set to No/Off) in the COM4 serial site.
Refer to the Magnetic Optical Couplers technical note for more information.

Ethernet Connections (optional)

This section only applies if your ION7550/ION7650 meter has an Ethernet option.
Ethernet
There are two Ethernet port ordering options available: a 10BASE-T/100BASE-TX port with an RJ45 modular connector or a 100BASE-FX port with two SC-type fiber connectors. Both types of connector plug into the Comm Card ports on the back of the meter.
NOTE: IEC 61850 and COMTRADE require that your meter have an Ethernet connection.
The optional Ethernet port:
is capable of data rates up to 100 Mbps
supports TCP/IP, ION, Telnet, DNP 3.00, Modbus/TCP, SNMP, FTP and IEC 61850 protocols
is controlled by the ETH1 Communications module.
NOTE: If you have multiple simultaneous Ethernet connections to a meter, you may need to adjust your workstation’s timeout settings to account for the high volume of traffic.
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ION7550 / ION7650 User Guide Internal Modem Connections (optional)
Ethernet connections
24 Modbus/TCP connections
4 IEC 61850 dedicated client connections
8 generic connections. Protocols include ION, DNP V3.00, Modbus/TCP
1 FTP connection
1 SNMP connection
SMTP Server (email), outgoing only.
The EtherGate feature provides communications both to an Ethernet connected device and through that device to a connected serial network. Only one EtherGate connection is allowed per meter port at any given time. See “The EtherGate protocol” on page 90 or The ION Meter as an Ethernet Gateway technical note for more information.

Internal Modem Connections (optional)

T
elephone Network
The meter’s optional internal modem can be readily used in most countries, and complies with FCC, Industry Canada and European regulations — refer to the Notices at the beginning of this document for more details.
Modem connections are made to the Comm Card on the back of the meter, via an RJ11 connector.
To enable communications through the meter’s internal modem, you must configure the Comm 3 Communications module. The Baud Rate, Unit ID, and Protocol setup registers must properly match your system, and the initialization string for the internal modem must be set up using the ModemInit register. See “Modem Communications Setup” on page 91 for details.
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Configuring Meter Communications ION7550 / ION7650 User Guide

Configuring Meter Communications

Communication settings are typically configured when the meter is initially put into service. A single Communications module controls each communications port on the meter. The modules’ setup registers define the parameters used for each port; these parameters vary according to the type of communications channel selected (i.e. RS­232, RS-485, Modem, Optical, Ethernet).
The Communication modules control the following channels:
Module Name Settings
Comm 1 Selectable RS-232 or RS-485 port on COM1
Comm 2 High-speed RS-485 port on COM2
Comm 3 Optional internal modem on COM3
Comm 4 Optical port on COM4
Ethernet Optional 10BASE-T/100BASE-TX or 100BASE-FX Ethernet port
Use the meter’s front panel or ION Setup to initially configure the meter’s communications. Once communication is established, Vista, Designer or the WebMeter internal web server can also be used to modify meter communications.
NOTE: Altering the settings of a communications channel that is in use can cause a loss of communications with the meter.
See the Communications module description in the ION Reference for complete details about all the setup registers in the Communications module.
Communications protocols
By default, all communication ports are configured to use the ION protocol. Using other protocols requires configuration of the Protocol setup register for the Communications module that controls the port you want to use. Not all protocols are available on all ports.
Available protocols
ION
Modbus RTU and Modbus Master
DNP V3.00
GPS
EtherGate
ModemGate
SNMP (this TCP/IP protocol is not set with the Protocol register)
IEC 61850 (this TCP/IP protocol is not set with the Protocol register)
Factory (reserved for use by Technical Support)

Serial Communications Setup

Serial communications are available on COM1, COM2, COM3 and COM4. To enable communications through the meter’s serial ports, configure the applicable Communications module. The Protocol, Tran Delay, Baud Rate and Unit ID setup registers must properly match your system and can be set through the meter’s front panel or ION software.
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ION7550 / ION7650 User Guide Serial Communications Setup
Use the RS485 Bias setting to fine-tune RS-485 communications. Set bias to ON when the meter is acting as Master on that port, and leave it OFF when the meter is a Slave.
Using the front panel
The current configuration of the meter’s serial communication ports are found in the various COM Setup menu items (COM1 through COM4).
Menu Setting Description Range (Values) Default
ION, Modbus RTU, Modbus Master,
PROTOCOL The communications protocol
BAUD RATE The data rate, in bits per second
TRAN DELAY The transmit delay in seconds 0 to 1 0.010
UNIT ID
COM1 SETUP
SERIAL PORT Parity and stop bits for the port 8N1, 8N2, 8E1, 8E2, 8O1, 8O2 8N1
Every meter on an RS-485 network must have a unique Unit ID number
MODE Hardware mode for port RS232 or RS485 RS232
FLOW CONTROL
Specifies the handshake mode when COM1 is set to RS232
RS485 BIAS Controls the biasing option on the RS485 bus ON or OFF OFF
PROTOCOL The communications protocol See COM1 Protocol ION
BAUD RATE The data rate, in bits per second
TRAN DELAY The transmit delay in seconds 0 to 1 0.010
UNIT ID
COM2 SETUP
SERIAL PORT Parity and stop bits for the port 8N1, 8N2, 8E1, 8E2, 8O1, 8O2 8N1
Every meter on an RS-485 network must have a unique Unit ID number
RS485 BIAS Controls the biasing option on the RS485 bus ON or OFF OFF
PROTOCOL The communications protocol
BAUD RATE The data rate, in bits per second
TRAN DELAY The transmit delay in seconds 0 to 1 0.010
UNIT ID
COM3 SETUP
ANSWER HR
RINGS
NON-ANSWER HR RINGS
Every meter on an RS-485 network must have a unique Unit ID number
The number of rings during defined answer hours
The number of rings during defined non-answer hours
PROTOCOL The communications protocol
BAUD RATE The data rate, in bits per second
TRAN DELAY The transmit delay in seconds 0 to 1 0.010
UNIT ID
COM4 SETUP
Every meter on an RS-485 network must have a unique Unit ID number
SERIAL PORT Parity and stop bits for the port 8N1, 8N2, 8E1, 8E2, 8O1, 8O2 8N1
1
This protocol setting stops communications using this port.
2
300 baud rate is only intended for paging applications.
3
The factory set Unit ID for COM1 is based on the serial number of the meter, using the last four numbers before the dash. For example, if the serial number is PA-0009B263-01, the Unit ID is set in the factory to
9263. After a factory reset, the unit ID number defaults to 100.
DNP V3.00, Ethergate, ModemGate, GPS:Truetime/Datum,GPS: Arbiter,
GPS:Arbiter-Vorne, Factory, None
2
, 1200, 2400, 4800, 9600, 19200, 38400,
300
1
57600, 115200
1 to 9999
RTS + DELAY or RTS/CTS
2
300
, 1200, 2400, 4800, 9600, 19200, 38400,
57600, 115200
ION
19200
From serial
number
RTS + DELAY
19200
1 to 9999 101
ION, Modbus RTU, Modbus Master, DNP V3.00, GPS:Truetime/Datum,GPS:
Arbiter, GPS:Arbiter-Vorne, Factory, None
2
, 1200, 2400, 4800, 9600, 19200, 38400,
300 57600, 115200
ION
1
19200
1 to 9999 102
0 to 255 1
0 to 255 5
1
ION, Modbus RTU, DNP V3.00, Factory, None
1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200
ION
9600
1 to 9999 103
3
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Disabling serial communications ports ION7550 / ION7650 User Guide
Using ION Setup
1. Open ION Setup and connect to your meter, using Basic Mode.
2. In the Setup Assistant, navigate to the Communications folder.
3. Click on the Serial Settings screen.
4. Click on the various tabs to configure the four serial ports (Com1, Com2, Com 3 and
Com4). To change a setting, select the parameter and click Edit.
Using Designer
1. Open your meter in Designer. Navigate to the Communications Setup framework.
2. Right-click the Communications module for the serial port you want to congifure.
Configure the Protocol, Tran Delay, Baud Rate and Unit ID setup registers to match your system.

Disabling serial communications ports

You can disable serial communications ports. Disabling unused ports is considered a cybersecurity best practice to help minimize unauthorized access to your meter.
Using the front panel
Press PROG, navigate to the serial port (COM1 through COM4) you want to disable, then set Protocol to None.
Using ION Setup
1. Open the Setup Assistant for your meter.
2. Select Communications > Serial Settings.
3. Click the COM1, COM2, COM3 or COM4 tab.
4. Select Protocol and click Edit.
5. Select None from the dropdown list and click OK.
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ION7550 / ION7650 User Guide Ethernet Communications Setup
Using Designer
1. Open your meter in Designer, then navigate to the Communications Setup framework.
2. Right-click the Cmmunications module for the serial port you want to disable.
3. Set Protocol to None.

Ethernet Communications Setup

To enable communications through the meter’s Ethernet port, configure the Ethernet Communications module. The IP Address, Subnet Mask, and Gateway setup registers must properly match your system and can be set through the meter’s front panel or ION software.
Using the front panel
Ethernet settings for the meter are located in the Network Setup menu.
Menu Setting Description Range (Values) Default
IP ADDRESS Sets the IP address for the meter 000.000.000.000 to 255.255.255.255
SUBNET MASK Used if subnetting applies to your network 000.000.000.000 to 255.255.255.255 255.240.0.0
GATEWAY Used in multiple network configurations 000.000.000.000 to 255.255.255.255 0.0.0.0
MAC ADDRESS Media Access Control address Hexadecimal
GENERAL
PRIMARY
DNS
SECONDARY
SMTP ADDR
NTP ADDR
SMTP / NTP
10/100BT CONFIG
100BFX CONFIG
PORT
CONFIG
NETWORK SETUP
WEBSERVER Enable or disable the meter’s web server Enable: Yes or No Yes
FTP Enable or disable the meter ’s FTP server Enable: Yes or No Yes
DNP
ION
MODBUS RTU
MODBUS
PORT ENABLE
SNMP
TELNET
Sets the address for the primary DNS Server that is configured to resolve domain names
Sets the address for the secondary DNS Server that is configured to resolve domain names
Displays the IP address for the SMTP (Simple Mail Transfer Protocol) server used to deliver email
Displays the IP address for the NTP (Network Time Protocol) server used for time synchronization
Controls the maximum link speed and duplexing of the BASE-T Ethernet connection (RJ45)
Sets the Fiber Ethernet duplexing (SC connectors)
Enable or disable DNP communications over Ethernet
Enable or disable ION communications over Ethernet
Enable or disable Modbus RTU communications over Ethernet
Enable or disable Modbus communications over Ethernet
Enable or disable SNMP communications over Ethernet
Enable or disable Telnet communications over Ethernet
1
Default IP Address = 172.16.xxx.xxx, where the last two bytes (decimal) match the last two bytes of the meter’s MAC address (hex). MAC address = 0060780112DC, Default IP address = 172.16.18.220
2
MAC address is factory set and is for reference only.
3
SMTP and NTP address can only be configured using ION software.
000.000.000.000 to 255.255.255.255 none
000.000.000.000 to 255.255.255.255 none
000.000.000.000 to 255.255.255.255
000.000.000.000 to 255.255.255.255
Auto, 10BT half, 10BT full, 100BTX half, 100BTX full
Full Duplex or Half Duplex Full Duplex
Enable: Yes or No Yes
Enable: Yes or No Yes
Enable: Yes or No Yes
Enable: Yes or No Yes
Enable: Yes or No No
Enable: Yes or No Yes
varies
N/A
none
none
Auto
1
2
3
3
Use the four front panel navigation buttons to edit the values of the network settings so that they match your system addresses.
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Ethernet Communications Setup ION7550 / ION7650 User Guide
As you configure the network addresses, the front panel automatically hides unnecessary leading zeroes from each three-digit grouping. The hidden leading zeroes appear (and disappear again) as you move the position of the cursor across the network address.
89.123.40.
In the example above, the highlighted zero is hidden as soon as you change the position of the cursor.
0
56
Using ION Setup
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Communications > Basic Ethernet.
4. Click the tabs to configure the meter’s IPv4 and TCP/IP settings. To change a setting, select the parameter and click Edit.
5. Navigate to Communications > Advanced Ethernet.
6. Click the tabs to configure the meter’s DNS, SMTP, NTP, SysLog and Protocols settings. To change a setting, select the parameter and click Edit.
NOTE: References to NTP in ION devices or documentation should be interpreted as SNTP.
NOTE: The MAC Address is for reference only and cannot be changed.
Using Designer
1. Open your meter in Designer.
2. Navigate to the Communications Setup framework.
3. Right-click the Ethernet Communications module and configure the IP Address, Subnet Mask, and Gateway setup registers to match your system.
Meter network configuration and Power Monitoring Expert
After you have wired your meter to the Ethernet network and performed basic setup, add the meter to your Power Monitoring Expert network using the Management Console.
See the Management Console section in the online Power Monitoring Expert Help for details.
The EtherGate protocol
The EtherGate protocol is a communications tool that lets you communicate to a meter and through a meter simultaneously. When a meter installed on the Ethernet network has EtherGate enabled, a master device (such as a workstation running Power Monitoring Expert software) can communicate to the meter, and through the meter to a serial network of devices wired to the meter’s COM port. EtherGate is available on
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ION7550 / ION7650 User Guide Modem Communications Setup
serial ports COM1 and COM 2. The protocol permits the direct transfer of data from up to 62 devices (31 devices per COM port).
Each device in the serial network must have a unique Unit ID and operate at the same baud rate.
Ethernet
Specifying the TCP/IP Port instructs the ION gateway meter to: 7801—talk through COM1 7802—talk through COM2
Once you have the chain of serial devices installed, use ION Setup or the meter’s front panel to change the COM1 or COM2 Protocol setting to EtherGate. The transfer of data between protocols is then handled automatically.
See the ION Meter as an Ethernet Gateway technical note for complete details on configuring your meter for EtherGate.
The meter as a Modbus gateway
The meter can function as a Modbus gateway. For more information, see “The Meter as Modbus Gateway” on page 108.
Communicating via SNMP
The meter can communicate specified parameters via SNMP over the Ethernet. For more information, see “Using SNMP” on page 118.

Modem Communications Setup

See “Serial Communications Setup” on page 86 for configuring COM3. Additional modem configuration requirements are explained in the following sections.
ModemInit setup register
The ModemInit string register defines the initialization string for the internal modem, with a maximum of 47 characters. Edit the ModemInit register and enter the initialization string desired. The string is sent to the modem as soon as you download the COM1 module. Note that the string is also sent to the modem whenever the meter is powered up, or whenever the baud rate in the Comm 1 Communications module is changed. Any changes to the Modem Init or Baud Rate setup registers while the modem is online causes the modem to disconnect from the phone line.
Modem initialization strings
See the Modem AT Commands technical note for a complete list of AT commands for your modem.
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Modem Communications Setup ION7550 / ION7650 User Guide
Adjusting the modem initialization string for modems in Europe
The table below shows the strings to add to the end of your modem configuration string setup register for each of three possible behaviors.
Behavior Add to Modem Initialization String
Does not answer (modem does not detect ring tone)
Does not dial (modem does not detect dial tone)
Does not detect busy signal *NC70
*NC70
In order of preference:
*NC70, *NC70X0, *NC8 (Italy only)
If your local modem (not the internal modem) is not already set up, configure it with the Remote Modem Configuration Utility according to the instructions in the Power Monitoring Expert online help. After the meter is installed and the internal modem is connected to the telephone network, the Comm 3 module can be configured using the meter’s front panel or ION software. To learn how to connect the internal modem to the telephone network, consult your meter’s Installation Guide.
Adding a meter and a modem site to your Power Monitoring Expert network
In the Management Console, add the meter with the internal modem, and then add a modem site to your Power Monitoring Expert network.
Consult the online Power Monitoring Expert Help for details on commissioning the ION network, managing modem connections, setting up periodic dial-out, and configuring remote site event notification.
The ModemGate protocol
The ModemGate feature creates a communications connection between the telephone network and an RS-485 serial network of devices. When you specify the protocol for a meter’s COM port as ModemGate, all data received by the meter’s internal modem is automatically transferred to the serial network. ModemGate is available on either COM1 and COM2, but you cannot use the protocol on both ports simultaneously.
Workstation with Power Monitoring
Each device on the RS-485 loop, including the gateway meter’s internal modem, must have a unique Unit ID. All serial devices must operate at the same baud rate as the gateway meter.
Meter with an internal modem on COM3. The serial network is connected to COM1.
ModemGate connections do not connect a workstation with Power Monitoring Expert (or other master device) to the gateway meter’s COM1 or COM2 port, but rather the gateway meter’s internal modem port (COM3).
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ION7550 / ION7650 User Guide Network protocol control
Refer to the ION Meter as a ModemGate technical note for complete details on configuring your meter for ModemGate.

Network protocol control

The network protocol control feature allows you to enable, disable or change the port number of the network protocols supported on your meter.
Disabling unused ports is considered a cybersecurity best practice to help minimize unauthorized access to your meter.
NOTE: The protocol port number may not be configurable on all protocols.
Using the front panel
1. Press PROG, navigate to NETWORK SETUP > PORT ENABLE.
2. Select the protocol you want to enable or disable.
3. Press ENABLE to change the setting to Yes (enabled) or No (disabled).
Using ION Setup
1. Open the Setup Assistant for your meter.
2. Select Communications > Advanced Ethernet.
3. Click the Protocols tab.
4. Select the protocol and click Edit.
5. Select Enabled to enable the port, or clear the box to disable the port. If editable, you can use the Port Number box to change the port number for the protocol.
6. Click OK.
Using Designer
1. Open your meter in Designer, then navigate to the Communications Setup framework.
2. Right-click the Communications module to enable or disable the network protocol and change its port number.
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Internet Connectivity ION7550 / ION7650 User Guide

Internet Connectivity

Ethernet ION7550/ION7650 meters provide Internet connectivity so you can receive meter emails, view real-time data, provide IEC 61850 client support and configure your system through a web browser from anywhere in the world. Your meter provides the following internet connectivity options:
WebMeter feature (onboard web server allows you to view real-time data and configure the meter through a web browser)
Email messaging feature (receive data logs and email alerts from the meter)
WebReach (view Power Monitoring Expert system information through a web browser)
Microsoft Terminal Services for Power Monitoring Expert (an Power Monitoring Expert system that is located on a Terminal Server allows multiple users to view or configure an Power Monitoring Expert system through a web browser)
IEC 61850 protocol (your meter becomes an IEC 61850 server with client reporting and control functionality)
FTP (acts as an FTP server for IEC 61850 configuration and file support, and COMTRADE format waveform records)

WebMeter Feature

Email Messaging Feature

WebMeter-enabled meters have an on-board web server. Built-in web pages display certain energy and basic power quality information, show trending and forecasting values and support basic meter configuration tasks. A meter with the WebMeter feature can be connected to your corporate Ethernet network like any other network device, and you can access it with a standard web browser like Internet Explorer.
See the WebMeter Internal Web Server Feature technical note to learn how to:
view your WebMeter data on the Internet
configure your WebMeter-enabled meter
set up your network for the WebMeter feature
enable/disable web browser configuration of the meter
The email messaging feature allows your meter to send data logs as email attachments to a workstation, pager, cell phone, or PDA. In addition to the log export function, your meter can send email alerts.
See the MeterM@il Internal Email Client Feature technical note to learn how to:
view email messaging data
set up your network for the email messaging feature
configure your meter to use the email messaging feature
– set up the meter for your SMTP Server
– set up the email messaging feature to send alerts
– set up the email messaging feature to send data logs
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ION7550 / ION7650 User Guide WebReach

WebReach

WebReach allows you to remotely view Power Monitoring Expert information through a web browser. WebReach requires a simple URL and no client machine configuration so you have the flexibility to view your data from a web browser anywhere in the world. With WebReach, you can view real-time data and select views of historical/waveform data. Currently, no configuration or control functions are available through WebReach. Refer to the online Power Monitoring Expert Help for more details on WebReach.

Telnet and HyperTerminal

You can access certain Ethernet settings and statistics through a telnet application such as Microsoft Telnet. Similarly, you can use Windows HyperTerminal to access certain meter module settings. Use the following guidelines to determine which application you should use to access your meter:
If your meter is connected to an Ethernet network, use a telnet application such as Microsoft Telnet.
If your meter is connected serially or through a modem to your workstation, use a terminal application such as Windows HyperTerminal.
You can access certain Power Meter module and Factory module settings from both a Telnet session and HyperTerminal session. Both sessions also let you configure Factory module setup registers for Current Probe Input applications. Additionally, a Telnet session lets you view Ethernet statistics and access certain Ethernet communications module settings.

Meter FTP server

See the Telnet and HyperTerminal Access technical note for the appropriate application’s menu options and connection instructions.
The meter can function as an FTP server, supporting IEC 61850 protocols and COMTRADE formatted waveform files. The FTP timeout period is 90 seconds on a control port. Only one simultaneous FTP transfer connection is permitted. To connect to your meter, ensure that your FTP software is configured to only use a single FTP connection. The recommended FTP software is Windows Explorer or WinSCP running on a Windows-based machine.
NOTE: To connect to your meter using Windows Explorer, you must include the login and password in the FTP connection string. For example, with standard meter security (no user configured) and the a front panel password of 2, to connect to a meter with an IP address of 123.45.6.78, the Windows Explorer connection string would be ftp:// 0:2@123.45.6.78.
The meter communicates via FTP on the following ports:
Port Description
21 Incoming commands connections
20 Active data connections
3000-3020 Passive data connections
File names are limited to ASCII characters that do not contain a blank space or /, \, “, *, ?, <, >, and have a maximum length of 64 characters.
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Syslog ION7550 / ION7650 User Guide
FTP folder structure
Your meter has the following FTP folder structure:
COMTRADE: you can read COMTRADE files from these folders, but you cannot delete or add files.
IEC61850: you can add an IEC 61850 configuration (CID) file to this folder to activate the IEC 61850 protocol functions of your meter.
For more information about using FTP for IEC 61850 or COMTRADE, refer to the
IEC 61850 protocol and ION Technology protocol document or the COMTRADE and ION Technology technical note.

Syslog

Syslog is a useful feature to help maintain meter log information for extended periods of time.
Syslog uses the User Datagram Protocol (UDP) to transport event log information from the meter directly to a centralized syslog server. The syslog server can receive logs from multiple devices, including meters, then store and filter the log information as needed. You can use ION Setup to modify the syslog network settings for your device. Ethernet is required to use the Syslog feature.

Syslog server

Syslog is an open standard that allows you to use any one of a number of syslog server applications currently available. The decision regarding which syslog server solution to use is based on your budget and technical requirements. See the individual syslog server’s documentation for more information.
Once you have the syslog server installed and configured, record the location (IP address) of the server. This information is needed when configuring the meter’s syslog network settings in ION Setup.
NOTE: The Syslog feature cannot be configured through the meter’s display.

Configuring Syslog network settings using ION Setup

1. Open the Setup Assistant for your meter.
2. Select Communications > Advanced Ethernet and click the SysLog tab.
3. Select Enable Syslog and click Edit. Select Yes to enable the syslog feature or
select No to disable. Click OK.
4. Select Syslog Server and click Edit. Enter the location for the syslog server. This
value is entered as an IP address in the format aaa.bbb.ccc.ddd. Click OK.
5. Verify that the syslog server is receiving log information from the meter.
NOTE: If the Enable Syslog register is enabled but the Syslog Server register does not contain an IP address, an event is created in the event log that informs you that the syslog is enabled with no server IP.
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ION7550 / ION7650 User Guide Event log priority to syslog severity

Event log priority to syslog severity

The table below shows the mapping between ION event priorities (0-255) and the syslog severities. Only four of the syslog severities are used in the mapping.
ION event priority range ION event priority name Syslog severity
0-63 None 6 - Informational
64-127 Low 5 - Normal but significant condition
128-191 Medium 4 - Warning condition
192-255 High 2 - Critical condition

Communications LEDs

The communications LEDs on the back of the meter flash to indicate the following:
LED Color Function
Ethernet 100 (Speed) Green
Ethernet TX Green Blinking indicates Ethernet transmission
Ethernet RX/LINK Green
Modem DCD Green
Modem RI Green Indicates a ring is detected by the modem
COM3 (Modem) TX Yellow Indicates serial transmission on COM3
COM3 (Modem) RX Yellow Indicates serial reception on COM3
COM2 TX Yellow Indicates serial transmission on COM2
COM2 RX Yellow Indicates serial reception on COM2
COM1 TX Yellow Indicates serial transmission on COM1
COM1 RX Yellow Indicates serial reception on COM1
Off = link at 10 Mb or no link
On = link at 100 Mb
On = link up, Off = link down
Blinking indicates Ethernet reception
Indicates a carrier signal is detected (active connection to the modem)
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Communications LEDs ION7550 / ION7650 User Guide
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Chapter 7 Third-party Protocols

This chapter explains how third-party protocols Modbus, DNP 3.00, IEC 61850 and SNMP are implemented on the meter.
For more information on using your meter with MV90 software, see the MV90 and ION Technology technical note.
In this chapter
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Communications Protocol Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
The Meter as Modbus Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using the Modbus RTU Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using the Modbus/TCP Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring the Meter as a Modbus Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Modbus Slave Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
The Meter as Modbus Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Modbus mastering over TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
The Factory Modbus Master Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configuring the Meter as Modbus Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
The Meter as Modbus Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configuring the Meter as a Modbus Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Using the DNP 3.00 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring DNP 3.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Using the IEC 61850 protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
The Default IEC 61850 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Configuring IEC 61850 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using ION Meters with SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Configuring SNMP on ION Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customizing the MIB File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
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Overview ION7550 / ION7650 User Guide

Overview

ION7550/ION7650 meters support DNP 3.00, Modbus RTU and Modbus/TCP, IEC 61850 (via FTP) and SNMP protocols.
While your meter is factory configured to send data (acting as Modbus Slave), it is not ready to receive data as a Modbus Master until you set up the necessary framework. The meter is also pre-configured to send DNP 3.00 data to a DNP Master. IEC 61850 support requires specific configuration, refer to the IEC 61850 and ION technology protocol document for more information.
NOTE: Changing the default factory third-party protocol frameworks (or creating new frameworks to enable receive functionality) is an advanced procedure. Refer to the DNP, IEC 61850 and Modbus modules descriptions in the ION Reference, as well as the technical notes Multiport DNP 3.0 and ION Technology, IEC 61850 and ION technology and Modbus and ION Technology before proceeding.
Most Modbus and DNP slave modules, and IEC 61850 mapping modules on the meter are factory-set and only require basic configuration, such as communications or I/O setup.
NOTE: Changing these modules from their factory configuration is an advanced setup procedure that requires an understanding of the protocol, as well as an understanding of the meter’s internal operation. For more information on your meter and these protocols see the Modbus Protocol and Register Map for ION Devices document and the ION7550/ION7650 DNP 3.0 Device Profile.

Communications Protocol Configuration

In order to use the factory Modbus or DNP configuration, you must first assign the communications channel you want to use. By default, all communications ports are configured to use the ION protocol. Select the 3rd-party protocol you want from the list of available protocols in the Communications module’s Protocol setup register. See the Communications chapter for instructions.
Modbus RTU is available on each of the meter’s communications ports, and multiple ports can communicate using Modbus simultaneously. Up to three ports can use the DNP 3.00 protocol at any one time. Additional configuration is required to enable DNP slave functionality on multiple ports, beyond selecting the protocol on a communications port (see the Multiport DNP 3.0 and ION Technology technical note for more information). IEC 61850 has dedicated Ethernet communications connections, and the IEC 61850 configuration process is detailed in the IEC 61850 and ION technology protocol document.
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