Schneider Electric BE850M2-LM, BN900M-CA, Back-UPS User Manual

Protection Outlets

Surge Protection Ou tlets

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bu0509a

Building Wi r i n g Fau l t

USB Data Port (PowerChute)

AC Po we r Inlet

Circuit Breaker

User Manual Back-UPS™ BE850M2/850M2-LM, BN900M/900M-CA

Inventory

Safety and General Information

Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.

SAVE THESE INSTRUCTIONS - This section contains important

instructions that should be followed during installation and maintenance of the UPS and batteries. Failure to follow these instructions can result in equipment damage.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Connect the UPS power cable directly to a wall outlet.

• The UPS is intended for indoor use only.

• Do not operate the UPS in direct sunlight, in contact with fluids, or where there is excessive dust and

humidity.

• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.

Failure to follow these instructions will result in death or serious injury.

CAUTION

RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Battery must be replaced when they reach end of service life.

• Batteries must be replaced when the unit indicates battery replacement is necessary.

• When replacing batteries, replace with the same number and type of batteries originally installed in the unit.

Failure to follow these instructions could result in minor or moderate injury and equipment damage.

Connect the Battery

The Back-UPS is shipped with one battery cable disconnected.

Turn On the Back-UPS

Press the POWER button. It will illuminate green and a single short beep indicating that the Back-UPS is on and providing protection for connected equipment.

The Back-UPS battery will charge regardless of whether the Back-UPS is switched on or off as long as it is connected to AC power. The UPS will have full runtime capability after the initial 24-hour charging period, connected to AC power.

If the red Building Wiring Fault indicator (located on the end near the power cord) is lit, your building wiring may present a shock hazard that should be corrected by a qualified electrician.

Turn Off the Back-UPS

Press the POWER button for at least 2 seconds. At the first beep, release the button and the UPS will turn off. A 2 second delay has been added to mitigate unintentional contact with the POWER button.

Quick Mute

The Back-UPS is able to temporarily mute user correctable alarms such as: On Battery, Battery disconnected and Overload.

During such alarms, a short press (less than 2 seconds) of the

POWER button will

temporarily mute the alarm until the condition has been reset. A short double beep will confirm that Quick Mute has been activated. Pressing the

POWER button for more than 2

seconds will turn off the UPS.

Other critical events such as Battery replacement and Charger notification can not be temporarily muted. The unit in these cases must be turned off.

On Battery Indicator Modes

With the UPS turned on, configuring the On Battery Indicator modes below is done by holding down the

POWER button will cycle red / green. Release the POWER button and its color will indicate

the mode the UPS is in. Press the below for the 3 mode selection colors. Once the mode has been selected, wait 5 seconds and the setting will be committed to the UPS.

Mode

Quiet Alarm (default)

No Alarm No alarm while the UPS is On Battery Flashing red

Full Alarm Alarm sounds 4 beeps every 30 seconds

POWER button and waiting for the third beep. At the third beep, the

POWER button to cycle through each mode. See the table

Visual

Indicator

The POWER button is solid green and flashes twice every 2 seconds until Low Battery notification where it will flash green in rapid succession.

Audible Indicator

No alarm until Low Battery notification where the alarm beeps twice every 30 seconds

until Low Battery notification where the alarm beeps every half second. As the UPS shuts down, it sounds one beep every 4 seconds

Mode Selection

Flashing green

Flashing amber

Color

 Remove the “Stop! Connect the Battery” label that covers the outlets.

 Connect the battery cable securely to the battery terminal. It is normal for small sparks to be seen when the battery cable is connected to the battery terminal.

 Press the battery compartment cover release tabs located on the underside of the unit. Slide the battery cover off.

 Reinstall the battery compartment cover. Be sure that the release tabs lock into place.

Connect Equipment

Battery Back up + Surge

PO WE R Button

Note: USB charging ports and USB data port are only available on the BE850M2 and the BE850M2-LM.

Feature Function Suggested Use

Battery Backup + Surge Protection Outlets

Surge Protection Outlets

USB charging ports (BE850M2/850M2-LM only)

US B Ch argin Port s

*not availab le on the BN900M

• Receive power from the battery for a limited period of time when a power outage, or brownout condition occurs.

• Provide protection from power surges or spikes.

• Provide power when the unit is on AC and on battery.

Connect a computer, monitor and other critical peripheral devices that need to remain on during power outages or AC probl ems.

Connect non-critical peripheral devices (such as printer, scanner, etc.) that do not need to remain on during power outages or AC problems.

Charge USB devices

PowerChute™ Personal Edition Software

Overview

Use PowerChute Personal Edition software to configure the UPS settings, protect your computer and other equipment during a utility power outage. During a power outage,

PowerChute will save any open files on your computer and shut it down. When utility power is restored, it will restart the computer.

Note: PowerChute is only compatible with a Windows operating system. If you are using Mac OSX, use the native shutdown feature to protect your system. See the documentation provided with your computer.

Installation

Use the USB cable to connect the Data port on the UPS to the USB port on your computer. Download PowerChute™ Personal Edition Software from www.apc.com/pcpe. Select the appropriate operating system and follow directions to download the software.

Status Indicators

Status

Power On

The Back-UPS is supplying AC power to connected equipment.

On Battery

Back-UPS supplying battery power to battery backup outlets.

Low Battery notification

The Back-UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state.

Low Battery shutdown

The battery has been completely discharged while the Back-UPS is on battery, the UPS will shut down.

Sleep Mode

The UPS has shut down and will “awaken” once AC power is restored

Replace Battery

• The battery is disconnected.

• The battery needs to be charged, or replaced.

On Line Overload

Condition occurs when the UPS is on AC power and the connected load exceeds the power output of the UPS. If overload persists for an extended period of time, the UPS will enter Overload Shutdown.

Overload Shutdown

An overload condition has occurred in one or more of the battery backup outlets while operating on battery power. This also occurs if On Line Overload persists for an extended period of time.

USB Detected Fault

A short circuit has been detected or an error has occurred.

Power Button

illumination

Solid green None N/A

Solid green and flashes twice every 2 seconds.

Flashes green in rapid succession.

None - AC power is restored

None None N/A

•Flashes red only.

• Alternates green-red

Solid amber Constant tone - Using Quick Mute

None Constant tone Back-UPS is turned off

Alte rnat es green-amber

Audible

Indicator On

- Using Quick Mute

- Beeping stops when AC

The audible alarm depends on the On Battery Indicator mode setting. See the

On Battery Indicator Modes section

for full details.

•Constant tone

None N/A

power is restored or the Back-UPS is turned off. Applies only to modes where the on battery alarm is audible.

- AC is not restored within 32 seconds

- The Back-UPS is turned off.

- Back-UPS is turned off

- If the battery is disconnected, connect the battery or use Quick Mute

- Load removed from the UPS

- Load exceeds circuit breaker and the UPS turns off

Audible Indicator

Te rm i n at e s

Wall Mount Installation

Wall-mounting Template

267 mm

10.51 in.

• Horizontal installation, use 2 screws 10.51” (267 mm) apart.

• Allow 5/16” (8 mm), of the screw to protrude from the wall.

Warranty

Register your product on-line. http://warranty.apc.com

The standard warranty is three (3) years from the date of purchase. Schneider Electric IT (SEIT) standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an SEIT Technical Support representative. SEIT will ship the replacement unit once the defective unit has been received by the repair department, or cross ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs to ship the replacement unit to the customer.

Troubleshooting

Voltage Sensitivity Adjustment (optional)

The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage.

1. Turn off the UPS while connected to a wall outlet.

2. Press and hold the ON/OFF button for 10 seconds. The POWER button will alternate green-red to indicate that the Back-UPS is in Program mode.

3. The POWER button will flash either green, amber, or red to indicate the current sensitivity level. Refer to the table for an explanation of the transfer voltage sensitivity levels.

4. To exit Program mode wait five seconds and all LED indicators will extinguish.

Program mode is no longer active.

LED

Flashes

Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less

Red MEDIUM 92 Vac to 139 Vac Factory default setting. Use this setting under

Amber HIGH 96 Vac to 136 Vac Use this setting when connected equipment is

Sensitivity

Setting

Input Voltage Range

(AC Operation)

Recommended Use

sensitive to fluctuations in voltage or waveform distortions.

normal conditions.

sensitive to voltage and waveform fluctuations.

Specifications

Model

Input

Output

USB Charging Port (BE850M2 / 850M2-LM only)

Protection and

Filtering

Battery

Physical

Vo lt a g e 1 20 Va c Nominal Frequency 50/60 Hz + Brownout Transfers 92 Vac Typical Over-voltage Transfer 139 Vac Typical UPS Capacity 850 VA, 450 W 900 VA, 480 W Battery backup outlets 7.1A 7.5A Total output current 12A Voltage - On Battery 115 Vac ± 8% Frequency - On Battery 50/60 Hz + Transfer Time 6 ms Typical, 10 ms maximum USB capabilities Charging use only N/A

* Charging Current 5 Vdc, 2.4A (total) N/A Charger compatibility USB Battery Charging

* Power output is dependent power drawn by the connected device. Check your device manufacturer to understand the maximum charging current for a given USB spec.

AC Surge Protection Full time, 370 Joules EMI/RFI Filter Full time AC Input Resettable circuit breaker Type Sealed, maintenance-free, lead acid 12V Average Life 3 - 5 years, the number of discharge cycles, poor quality AC

Charging Time

Net Weight 9.0 lb (4.1 kg) Dimensions

LxWxH Operating Temperature 32º F to 104º F (0º C to 40º C) Storage Temperature 5º F to 113º F (–15º C to 45º C ) Operating Relative

Humidity Operating Elevation 0 to 10,000 ft (0 to 3000 m)

BE850M2/BE850M2-LM BN900M/BN900M-CA

3Hz auto-sensing

1 Hz

Specification 1.2

power, environmental temperature and humidity may shorten

8 hours. Using the USB ports while charging the battery will

the battery lifetime

prolong the amount of time required.

12.9 in x 4.1 in x 5.5 in

32.7 cm x 10.5 cm x 13.9 cm

0 to 95% non-condensing humidity

N/A

Replace Battery

Deliver the used battery to a recycling facility.

Replace the used battery with an APC by Schneider Electric approved battery. Replacement batteries can be ordered through the APC by Schneider Electric Web site, www.apc.com. Battery replacement part for Back-UPS BE850M2 / BE850M2- LM / BN900M / BN900M-CA is RBC17.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by Schneider Electric Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase. The model and

serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.

b. Call SEIT Customer Support and a technician will attempt to solve the problem over the

phone. If this is not possible, the technician will issue a Returned Material Authorization

Number (RMA#). c. If the unit is under warranty, the repairs are free. d. Service procedures and returns may vary internationally. Refer to the APC by Schneider

Electric Web site for country specific instructions.

3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.

4. Always DISCONNECT THE UPS BATTERIES before shipping. The United

States Department of Transportation (DOT), and the International Air Transport Association (IATA) regulations require that UPS batteries be disconnected before shipping. The internal batteries may remain in the UPS.

5. Write the RMA# provided by Customer Support on the outside of the package.

6. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.

© 2020 APC by Schneider Electric. APC, the APC logo, PowerChute and Back-UPS are owned by Schneider Electric Industries S.A.S., or their affiliated companies. All other trademarks are property of their respective owners.

Problem and Possible Cause Solution

The Back-UPS will not turn on

The Back-UPS is not connected to AC power, there is no AC power available at the wall outlet, or the AC power is experiencing a brownout or over voltage condition.

The Back-UPS is on, the POWER button flashes red and the unit emits a constant tone

The battery is disconnected. Refer to the section on page 1.

Connected equipment loses power

A Back-UPS overload condition has occurred. Remove all nonessential equipment connected to the

The Back-UPS battery is completely discharged. Connect the Back-UPS to AC power and allow the

PowerChute software has performed a shutdown due to a power outage.

Connected equipment does not accept the stepapproximated sine waveform from the BackUPS.

The Back-UPS may require service. Contact SEIT Technical Support for more solutions.

The POWER button is green and flashes twice every 2 seconds.

The Back-UPS is operating on battery power. The Back-UPS is operating normally on battery

The POWER button flashes green in rapid succession.

The Back-UPS battery has approximately two minutes of remaining runtime.

The Building Wiring Fault LED is red

The building wiring presents a shock hazard that must be corrected by a qualified electrical.

The Back-UPS has an inadequate battery runtime

• The battery is not fully charged.

• The battery is near the end of useful life and should be replaced.

USB charging is slow

Charging a device using the UPS's USB charger is slower than the device's original USB charger

USB charging stops and the Power On LED alternately illuminates green-amber

The USB ports have detected a short circuit or have detected an error.

The UPS and outlets are off but the UPS keeps beeping twice every 30 seconds (Quiet Alarm mode) or keeps beeping once every 4 seconds (Full Alarm mode)

The voltage is not low enough to shutdown the UPS but not high enough to start the UPS and power the outlets. There is however enough voltage to charge the UPS.

The alarm is on with a constant tone; outlets are normal but

The UPS os on AC power but the power of the connected equipment exceeds the rated power of the UPS. If a power disruption is to occur at any moment the UPS may not be able to power the connected equipment. Power to the outlets will be uninterrupted as long as AC power is present.

The alarm is on with a constant tone and the UPS is off.

• The UPS was on battery and the connected load exceeded the rated load of the UPS.

• The UPS was on AC power and the On Line Overload condition persisted for an extended period of time unresolved.

Make sure the power cord is securely connected to the wall outlet, and that there is AC power available from the wall outlet.Where applicable, check that the wall outlet is switched on.

outlets. One at a time reconnect equipment to the Back-UPS. Charge the battery for 24 hours to make sure it is fully charged. If the overload condition still occurs, replace the battery.

battery to recharge for ten hours.

This is normal Back-UPS operation.

The output waveform is intended for computers and peripheral devices. It is not intended for use with motor driven equipment.

power. At this point the user should save all open files, and shutdown the computer. When AC power is restored the battery will recharge.

The battery is near a total discharge state. The user should save all open files, and shutdown the computer. When AC power is restored the battery will recharge.

Do not operate the Back-UPS. Call a qualified electrician to correct the building wiring fault.

Leave the Back-UPS connected to AC power for eight hours while the battery charges to full capacity. As a battery ages, the runtime capability decreases. See Replace Battery to order replacement batteries.

Check your device’s compatibility with the U SB Battery Charging Specification 1.2. Compatible devices can draw more power than devices that are less compatible.

Disconnect cable and device from the USB port. USB charging will resume when the POWER button turns green. Contact SEIT Technical Support if the POWER button remains green-amber.

Use Quick Mute to mute the alarm. The UPS will return to normal operation once the AC input voltage has returned to a normal range

Disconnect devices from the UPS until the load is less than the rated output of the UPS.

Turn off the UPS. Disconnect all devices. Turn on the UPS and reconnect the devices one at a time.

APC by Schneider Electric IT Customer Support Worldwide

For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.

EMC Compliance

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

This UPS is certified to comply with California Battery Charger System regulations. For more information go to www.apc.com/site/recycle/index.cfm/energy-efficiency/cec-battery-charger

POWER button is solid amber.

EN 990-9878D

05/2020