Battery Backup + Surge
Protection Outlets
Surge Protection
Ou tl et s
USB Data Port
(PowerChute)
AC Power
In le t
Circuit
Breaker
User Manual Back-UPS™ BE850M2, BN900M/900M-CA
Inventory
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Safety and General Information
Inspect the package contents upon receipt. Notify the carrier and
dealer if there is any damage.
SAVE THESE INSTRUCTIONS - This section contains important
instructions that should be followed during installation and
maintenance of the UPS and batteries. Failure to follow these
instructions can result in equipment damage.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive
dust or humidity.
• Connect the UPS power cable directly to a wall outlet.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
Failure to follow these instructions will result in death or serious injury.
Connect the Battery
The Back-UPS is shipped with one battery cable disconnected.
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Remove the “Stop! Connect the Battery” label
that covers the outlets.
Press the battery compartment cover release
tabs located on the underside of the unit. Slide
the battery cover off.
Quick Mute
The Back-UPS is able to temporarily mute user correctable alarms such as: On Battery,
Battery disconnected and Overload.
During such alarms, a short press (less than 2 seconds) of the
POWER button will
temporarily mute the alarm until the condition has been reset. A short double beep will
confirm that Quick Mute has been activated. Pressing the
POWER button for more than 2
seconds will turn off the UPS.
Other critical events such as Battery replacement and Charger notification can not be
temporarily muted. The unit in these cases must be turned off.
On Battery Indicator Modes
With the UPS turned on, configuring the On Battery Indicator modes below is done by
holding down the
POWER button and waiting for the third beep. At the third beep, the
POWER button will cycle red / green. Release the POWER button and its color will
indicate the mode the UPS is in. Press the
POWER button to cycle through each mode. See
the table below for the 3 mode selection colors. Once the mode has been selected, wait 5
seconds and the setting will be committed to the UPS.
Mode
Quiet Alarm
(default)
No Alarm No alarm while the UPS is On
Full Alarm Alarm sounds 4 beeps every 30
Visual
Indicator
The POWER
button is solid
green and flashes
twice every 2
seconds until
Low Battery
notification
where it will
flash green in
rapid succession.
Audible Indicator
No alarm until Low Battery
notification where the alarm beeps
twice every 30 seconds
Battery
seconds until Low Battery
notification where the alarm beeps
every half second. As the UPS shuts
down, it sounds one beep every 4
seconds
Mode Selection
Color
Flashing green
Flashing red
Flashing amber
PowerChute™ Personal Edition Software
Overview
Use PowerChute Personal Edition software to configure the UPS settings. During a power
outage, PowerChute will save any open files on your computer and shut it down. When
power is restored, it will restart the computer.
Note: PowerChute is only compatible with a Windows operating system. If you are using
Mac OSX, use the native shutdown feature to protect your system. See the documentation
provided with your computer.
Installation
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Use a USB cable to connect the Data port on the rear panel of the UPS to the USB port on
your computer. On the computer, go to www.apc.com/tools/download. Select “Software
Upgrades - PowerChute Personal Edition” in the “Filter by Software/Firmware” drop down
menu. Select the appropriate operating system. Follow directions to download the
software
.
Status Indicators
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Connect the battery cable securely to the
battery terminal. It is normal for small sparks to
be seen when the battery cable is connected to
the battery terminal.
Reinstall the battery compartment cover.
Be sure that the release tabs lock into place.
Connect Equipment
Building
Wiring
Fa ult
PO WER
Button
Char ging
Ports
Note: USB charging ports are only available on the BE850M2.
Feature Function Suggested Use
Battery Backup +
Surge Protection
Outlets
Surge Protection
Outlets
USB charging ports
(BE850M2 only)
• Receive power from the battery for a
limited period of time when a power
outage, or brownout condition occurs.
• Provide protection from power surges
or spikes.
• Provide protection from power surges
or spikes.
• Provide power when the unit is on AC
and on battery.
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Connect a computer, monitor
and other critical peripheral
devices that need to remain on
during power outages or AC
problems.
Connect non-critical peripheral
devices (such as printer,
scanner, etc.) that do not need to
remain on during power outages
or AC problems.
Charge USB devices
Status
Power On
The Back-UPS is supplying AC
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power to connected equipment.
On Battery
Back-UPS supplying battery power
to battery backup outlets.
Low Battery notification
The Back-UPS is supplying battery
power to the battery backup outlets
and the battery is near a total
discharge state.
Low Battery shutdown
The battery has been completely
discharged while the Back-UPS is
on battery, the UPS will shut down.
Sleep Mode
The UPS has shut down and will
“awaken” once AC power is
restored
Replace Battery
• The battery is disconnected.
• The battery needs to be charged,
or replaced.
On Line Overload
Condition occurs when the UPS is
on AC power and the connected
load exceeds the power output of
the UPS. If overload persists for an
extended period of time, the UPS
will enter Overload Shutdown.
Overload Shutdown
An overload condition has occurred
in one or more of the battery backup
outlets while operating on battery
power. This also occurs if On Line
Overload persists for an extended
period of time.
USB Detected Fault
A short circuit has been detected or
an error has occurred.
Power Button
illumination
Solid green None N/A
Solid green and
flashes twice
every 2 seconds.
Flashes green in
rapid succession.
None - AC power is restored
None None N/A
•Flashes red
only.
• Alternates
green-red
Solid amber Constant tone - Using Quick Mute
None Constant tone Back-UPS is turned off
Alternates
green-amber
Audible
Indicator On
- Using Quick Mute
- Beeping stops when AC
The audible
alarm depends
on the On
Battery
Indicator mode
setting. See the
On Battery
Indicator
Modes section
for full details.
• Constant tone
• Constant tone
None N/A
power is restored or the
Back-UPS is turned off.
Applies only to modes
where the on battery
alarm is audible.
- AC is not restored
within 32 seconds
- The Back-UPS is turned
off.
- Back-UPS is turned off
- If the battery is
disconnected, connect
the battery or use Quick
Mute
- Load removed from the
UPS
- Load exceeds circuit
breaker and the UPS
turns off
Audible Indicator
Terminates
Turn On the Back-UPS
Turn Off the Back-UPS
Press the POWER button. It will illuminate green and a single short beep indicating that
the Back-UPS is on and providing protection for connected equipment.
The Back-UPS battery will charge regardless of whether the Back-UPS is switched on or
off as long as it is connected to AC power. The UPS will have full runtime capability after
the initial 24-hour charging period, connected to AC power.
If the red Building Wiring Fault indicator (located on the end near the power cord) is lit,
your building wiring may present a shock hazard that should be corrected by a qualified
electrician.
Press the POWER button for at least 2 seconds. At the first beep, release the button and the
UPS will turn off. A 2 second delay has been added to mitigate unintentional contact with
the POWER button.
Wall Mount Installation
• Horizontal installation, use 2 screws 10.51” (267 mm) apart.
• Allow 5/16” (8 mm), of the screw to protrude from the wall.
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Voltage Sensitivity Adjustment (optional)
The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup
power to protect connected equipment. In situations where either the Back-UPS or the
connected equipment is too sensitive for the input voltage level it is necessary to adjust the
transfer voltage.
1. Turn off the UPS while connected to a wall outlet.
2. Press and hold the ON/OFF button for 10 seconds. The POWER button will alternate
green-red to indicate that the Back-UPS is in Program mode.
3. The POWER button will flash either green, amber, or red to indicate the current
sensitivity level. Refer to the table for an explanation of the transfer voltage sensitivity
levels.
4. To exit Program mode wait five seconds and all LED indicators will extinguish.
Program mode is no longer active.
LED
Flashes
Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less
Red MEDIUM 92 Vac to 139 Vac Factory default setting. Use this setting under
Amber HIGH 96 Vac to 136 Vac Use this setting when connected equipment is
Sensitivity
Setting
Input Voltage Range
(AC Operation)
Recommended Use
sensitive to fluctuations in voltage or waveform
distortions.
normal conditions.
sensitive to voltage and waveform fluctuations.
Specifications
Model
Input
Output
USB
Charging
Port
(BE850M2
only)
Protection
and
Filtering
Battery
Physical
Vo l t ag e 1 2 0 Vac Nominal
Frequency 50/60 Hz +
Brownout Transfers 92 Vac Typical
Over-voltage Transfer 139 Vac Typical
UPS Capacity 850 VA, 450 W 900 VA, 480 W
Battery backup outlets 7.1A 7.5A
Total output current 12A
Voltage - On Battery 115 Vac ± 8%
Frequency - On Battery 50/60 Hz +
Transfer Time 6 ms Typical, 10 ms maximum
USB capabilities Charging use only N/A
* Charging Current 5 Vdc, 2.4A (total) N/A
Charger compatibility USB Battery Charging
* Power output is dependent power drawn by the connected device. Check your device
manufacturer to understand the maximum charging current for a given USB spec.
AC Surge Protection Full time, 370 Joules
EMI/RFI Filter Full time
AC Input Resettable circuit breaker
Type Sealed, maintenance-free, lead acid 12V
Average Life 3 - 5 years, the number of discharge cycles, poor qiality
Charging Time
Net Weight 9.0 lb (4.1 kg)
Dimensions
LxWxH
Operating Temperature 32º F to 104º F (0º C to 40º C)
Storage Temperature 5º F to 113º F (–15º C to 45º C)
Operating Relative Humidity 0 to 95% non-condensing humidity
Operating Elevation 0 to 10,000 ft (0 to 3000 m)
BE850M2 BN900M/BN900M-CA
3Hz auto-sensing
1 Hz
Specification 1.2
AC power, environmental temperature and humidity may
shorten the battery lifetime
8 hours. Using the USB ports while charging the battery
will prolong the amount of time required.
12.9 in x 4.1 in x 5.5 in
32.7 cm x 10.5 cm x 13.9 cm
N/A
Replace Battery
Deliver the used battery to a recycling facility.
Replace the used battery with an APC by Schneider Electric approved battery.
Replacement batteries can be ordered through the APC by Schneider Electric Web
site, www.apc.com. Battery replacement part for Back-UPS BE850M2 /
BN900M / BN900M-CA is RBC17.
Service
If the unit requires service, do not return it to the dealer. Follow these steps:
1. Review the Troubleshooting section of the manual to eliminate common problems.
2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through
the APC by Schneider Electric Web site, www.apc.com.
a. Note the model number and serial number and the date of purchase. The model and
serial numbers are located on the rear panel of the unit and are available through the
LCD display on select models.
b. Call SEIT Customer Support and a technician will attempt to solve the problem over the
phone. If this is not possible, the technician will issue a Returned Material Authorization
Number (RMA#).
c. If the unit is under warranty, the repairs are free.
d. Service procedures and returns may vary internationally. Refer to the APC by Schneider
Electric Web site for country specific instructions.
3. Pack the unit in the original packaging whenever possible to avoid damage in transit.
Never use foam beads for packaging. Damage sustained in transit is not covered under
warranty.
4. Always DISCONNECT THE UPS BATTERIES before shipping. The United
States Department of Transportation (DOT), and the International Air Transport
Association (IATA) regulations require that UPS batteries be disconnected before
shipping. The internal batteries may remain in the UPS.
5. Write the RMA# provided by Customer Support on the outside of the package.
6. Return the unit by insured, pre-paid carrier to the address provided by Customer
Support.
Warranty
Register your product on-line. http://warranty.apc.com
The standard warranty is three (3) years from the date of purchase. Schneider Electric IT
(SEIT) standard procedure is to replace the original unit with a factory reconditioned unit.
Customers who must have the original unit back due to the assignment of asset tags and set
depreciation schedules must declare such a need at first contact with an SEIT Technical
Support representative. SEIT will ship the replacement unit once the defective unit has been
received by the repair department, or cross ship upon the receipt of a valid credit card number.
The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation
costs to ship the replacement unit to the customer.
Troubleshooting
Problem and Possible Cause Solution
The Back-UPS will not turn on
The Back-UPS is not connected to AC power,
there is no AC power available at the wall outlet,
or the AC power is experiencing a brownout or
over voltage condition.
The Back-UPS is on, the POWER button flashes red and the unit emits a constant tone
The battery is disconnected. Refer to the section Connect the Battery on page 1.
Connected equipment loses power
A Back-UPS overload condition has occurred. Remove all nonessential equipment connected to the
The Back-UPS battery is completely discharged. Connect the Back-UPS to AC power and allow the
PowerChute software has performed a shutdown
due to a power outage.
Connected equipment does not accept the stepapproximated sine waveform from the BackUPS.
The Back-UPS may require service. Contact SEIT Technical Support for more solutions.
The POWER button is green and flashes twice every 2 seconds.
The Back-UPS is operating on battery power. The Back-UPS is operating normally on battery
The POWER button flashes green in rapid succession.
The Back-UPS battery has approximately two
minutes of remaining runtime.
The Building Wiring Fault LED is red
The building wiring presents a shock hazard that
must be corrected by a qualified electrical.
The Back-UPS has an inadequate battery runtime
• The battery is not fully charged.
• The battery is near the end of useful life and
should be replaced.
USB charging is slow
Charging a device using the UPS's USB charger
is slower than the device's original USB charger
USB charging stops and the Power On LED alternately illuminates green-amber
The USB ports have detected a short circuit or
have detected an error.
The UPS and outlets are off but the UPS keeps beeping twice every 30 seconds (Quiet Alarm
mode) or keeps beeping once every 4 seconds (Full Alarm mode)
The voltage is not low enough to shutdown the
UPS but not high enough to start the UPS and
power the outlets. There is however enough
voltage to charge the UPS.
The alarm is on with a constant tone; outlets are normal but
The UPS os on AC power but the power of the
connected equipment exceeds the rated power of
the UPS. If a power disruption is to occur at any
moment the UPS may not be able to power the
connected equipment. Power to the outlets will
be uninterrupted as long as AC power is present.
The alarm is on with a constant tone and the UPS is off.
• The UPS was on battery and the connected load
exceeded the rated load of the UPS.
• The UPS was on AC power and the On Line
Overload condition persisted for an extended
period of time unresolved.
Make sure the power cord is securely connected to
the wall outlet, and that there is AC power available
from the wall outlet.Where applicable, check that the
wall outlet is switched on.
outlets. One at a time reconnect equipment to the
Back-UPS.
Charge the battery for 24 hours to make sure it is
fully charged. If the overload condition still occurs,
replace the battery.
battery to recharge for ten hours.
This is normal Back-UPS operation.
The output waveform is intended for computers and
peripheral devices. It is not intended for use with
motor driven equipment.
power. At this point the user should save all open
files, and shutdown the computer. When AC power
is restored the battery will recharge.
The battery is near a total discharge state. The user
should save all open files, and shutdown the
computer. When AC power is restored the battery
will recharge.
Do not operate the Back-UPS. Call a qualified
electrician to correct the building wiring fault.
Leave the Back-UPS connected to AC power for
eight hours while the battery charges to full capacity.
As a battery ages, the runtime capability decreases.
See Replace Battery to order replacement batteries.
Check your device’s compatibility with the USB
Battery Charging Specification 1.2. Compatible
devices can draw more power than devices that are
less compatible.
Disconnect cable and device from the USB port.
USB charging will resume when the POWER button
turns green. Contact SEIT Technical Support if the
POWER button remains green-amber.
Use Quick Mute to mute the alarm. The UPS
will return to normal operation once the AC input
voltage has returned to a normal range
POWER button is solid amber.
Disconnect devices from the UPS until the load is
less than the rated output of the UPS.
Turn off the UPS. Disconnect all devices. Turn on
the UPS and reconnect the devices one at a time.
APC by Schneider Electric IT Customer Support
Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site,
www.apc.com.
EMC Compliance
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
Select models are ENERGY STAR
For more information go to
www.apc.com/site/recycle/index.cfm/energy-efficiency/energy-star/
This UPS is certified to comply with California Battery Charger System
regulations. For more information go to
www.apc.com/site/recycle/index.cfm/energy-efficiency/cec-battery-charger/
®
qualified.
© 2016 APC by Schneider Electric. APC, the APC logo, and Back-UPS are owned by Schneider Electric Industries S.A.S., or their affiliated companies. All other trademarks are
property of their respective owners.
EN 990-9878
01/2016