Rockwell Automation 1756-EN3TR Installation Instructions

Installation Instructions
ControlLogix EtherNet/IP Communication Module
Catalog Numbers 1756-EN2TR, 1756-EN3TR
Top ic Page
Important User Information 2
vironment and Enclosure 3
En Prevent Electrostatic Discharge 5 North American Hazardous Location Approval 4 About the Module 5 Before You Begin 7 Install the Module 11 Status Indicators 19 Specifications 21 Additional Resources 25
2

Important User Information

Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls, publication (SGI-1.1
http://www.rockwellautomation.com/literature
equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING
, available from your local Rockwell Automation sales office or online at
Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.
) some important differences between solid state
IMPORTANT
ATTENTION
SHOCK HAZARD
BURN HAZARD
Publication
Identifies information that is critical for successful application and understanding of the product.
Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard and recognize the consequences.
Labels may be on or inside the equipment (for example, drive or motor) to alert people that dangerous voltage may be present.
Labels may be on or inside the equipment (for example, drive or motor) to alert people that surfaces may reach dangerous temperatures.
1756-IN612B-EN-P - December 2009

Environment and Enclosure

3
ATTENTION
This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6562 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR 11. Without appropriate precautions, there may be difficulties with electromagnetic compatibility in residential and other environments due to conducted and radiated disturbances.
This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The enclosure must have suitable flame-retardant properties to prevent or minimize the spread of flame, complying with a flame spread rating of 5VA, V2, V1, V0 (or equivalent) if non-metallic. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications.
In addition to this publication, see:
Industrial Automation Wiring and Grounding Guidelines, for additional
installation requirements, Allen-Bradley publication 1770-4.1
.
NEMA Standards publication 250 and IEC 60529, as applicable, for
explanations of the degrees of protection provided by different types of enclosure.
Publication
1756-IN612B-EN-P - December 2009
4

North American Hazardous Location Approval

The following information applies when operating this equipment in hazardous locations.
Products marked "CL I, DIV 2, GP A, B, C, D" are suitable for use in Class I Division 2 Groups A, B, C, D, Hazardous Locations and nonhazardous locations only. Each product is supplied with markings on the rating na meplate indicating the hazardous location temperature code. When combining products within a system, the most adverse temperature code (lowest "T" number) m ay be used to help determine the overall temperature code of the system. Combinations of equipment in your system are subject to investigation by the local Authorit y Having Jurisdiction at the time of installation.
WARNING
EXPLOSION HAZARD -
• Do not disconnect eq uipment unless power has been removed or the area is known to be nonhazardous.
• Do not disconnect connections to this equipment unless power has been removed or the area is known to be nonhazardous. Secure any external connections that mate to this equipment by using screws, sliding latches, threaded connectors, or other means provided with this product.
• Substitution of components may impair suitability for Class I, Division 2.
• If this product contains batteries, they must only be changed in an area known to be nonhazardous.
Informations sur l’utilisation de cet équipement en environnements dangereux.
Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne conviennent qu'à une utilisation en environnements de Classe I Division 2 Groupes A, B, C, D dangereux et non dangereux. Chaque produit est livré avec des marqua ges sur sa plaque d'identification qui indiquent le code de température pour les environnement s dangereux. Lorsque plusieurs produits sont combinés dans un système, le code de température le plus défavorable (co de de température le plus faible) peut être utilisé pour déterminer le code de température global du système. Les comb inaisons d'équipements dans le système sont sujettes à inspection pa r les autorités locales qualifiées au moment de l'installation.
AVERTISSEMENT
RISQUE D’EXPLOSION –
• Couper le courant ou s'assurer que l'environnement est classé non dangereux avant de débrancher l'équipement.
• Couper le courant ou s'assurer que l'environnement est classé non dangereux avant de débrancher les connecteurs. Fixer tous les connecteurs externes reliés à cet équipement à l'aide de vis, loquets coulissants, connecteurs filetés ou autres moyens fournis avec ce produit.
• La substitution de composants peut rendre cet équipement inadapté à une utilisation en environnement de Classe I, Division 2.
• S'assurer que l'environnement est classé non dangereux avant de changer les piles.
Publication
1756-IN612B-EN-P - December 2009

Prevent Electrostatic Discharge

5
ATTENTION
This equipment is sensitive to electrostatic discharge, which can cause internal damage and affect normal operation. Follow these guidelines when you handle this equipment:
Touch a grounded object to discharge potential static.
Wear an approved grounding wriststrap.
Do not touch connectors or pins on component boards.
Do not touch circuit components inside the equipment.
Use a static-safe workstation, if available.
Store the equipment in appropriate static-safe packaging when not in
use.

About the Module

The module provides EtherNet/IP connectivity. Use the tap to support linear, star, and device-level ring (DLR) topologies. The module is configured by default to support linear and star topologies. When setting up a DLR, follow the steps in the section on page 15 to avoid adversely impacting your network.
Refer to the EtherNet/IP Ring Topology Application Guide, publication ENET-AP005, for information on setting up EtherNet/IP network topologies.
Use the Module in a Device-level Ring (DLR) Network
Publication
1756-IN612B-EN-P - December 2009
6
Use this figure to identify the external features of the module.
1
2
EtherNet/IP
10/100 BASE T
LNK1 LNK2 OK
TM
10
3
4
9
8
1 2
5
7
6
Item Description Item Description
1 Top view 6 Bottom view 2 Rotary switches 7 RJ45 (Ethernet) cable connectors
(on underside of module) 3 Side view 8 Front view 4 Backplane connector 9 USB port 5 MAC ID label (on opposite side
of circuit board)
10 Alphanumeric display and status
indicators
Publication
1756-IN612B-EN-P - December 2009

Software Requirements

You must have the following versions of software.
Module Software Version
1756-EN2TR RSLinx Classic 2.55 or later
RSLogix 5000 17.0x (supports revision 2 of module firmware only)
If you are using version 17.01 of RSLogix 5000 softw are, you need to download the add-on-profile. Download it from
http://www.rockwellautomation.com/support/controlflash/LogixProf iler.asp
or 18 or later (supports revision 2 and later revisions of module firmware)
1756-EN3TR RSLinx Classic 2.56 or later
RSLogix 5000 18 or later

Before You Begin

Before you install the module, you must install and connect a ControlLogix chassis and power supply.
7
1
20805-M
Item Description
2
1 Power supply
2 1756-A4 chassis
Publication
1756-IN612B-EN-P - December 2009
8
To install these products, refer to these publications.
Chassis Type Chassis Installation Instructions Power Supply Power Supply Installation
1756-A4/B 1756-A7/B 1756-A10/B 1756-A13/B
Publication 1756-IN080 1756-PA72/C,
1756-PB72/B, 1756-PA75/B, 1756-PB75/B
Instructions
Publication 1756-IN613

Determine Module Slot Location

Install the module in any slot in the ControlLogix chassis. You can install multiple 1756-EN2TR or 1756-EN3TR modules in the same chassis. The following figure shows chassis slot numbering in a 4-slot chassis. Slot 0 is the first slot and is always the leftmost slot in the rack.
3
1
5
4
6
2
20806
Item Description
1 Power supply
2Chassis
3Slot 0
4Slot 1
5Slot 2
6Slot 3

Set the Network Address

The module is shipped with the rotary switches set to 999 and BOOTP enabled. You can set the network Internet Protocol (IP) address three ways.
• Use the rotary switches on the top of the module.
• Use a BOOTP server or Dynamic Host Configuration Protocol (DHCP) server.
• Use Rockwell Automation RSLinx Classic or RSLogix 5000 software.
Publication
1756-IN612B-EN-P - December 2009
Use the Rotary Switches
9
1
2
3
31587
Item Description
1 Front of module
2 Top of module
3 Rotary switches
The module reads the rotary switches first to determine if they are set to a valid number for the last portion of the IP address. Valid numbers range from 001…254.
When the switches are set to a valid number, the module’s IP address is
.168.1.xxx (where xxx represents the number set on the switches). The
192 module’s subnet mask is 255.255.255.0 and the gateway address is set to
0.0.0.0. The module does not have a host name assigned, nor does it use any Domain
me System when using the rotary switch settings.
Na
1. To reset the module to its initial out-of-the-box settings, reset the tches to 888 and cycle power.
swi
IMPORTANT
Do not use the 888 switch setting during normal module operation.
2. After cycling power with the switches set to 888, remove the module
and set the switches to their final value.
The software configuration determines the IP address when you set
e rotary switches to:
th
a value other than 888.
the valid IP address values 001…254.
Publication
1756-IN612B-EN-P - December 2009
10
Use a DHCP/BOOTP Server
If you do not have a large computer that can act as a boot server, download our DHCP/BOOTP software so you can use a personal computer as a DHCP/BOOTP server.
To set the network address by using the Rockwell Automation
/BOOTP server, follow these steps.
DHCP
1. Access the DHCP/BOOTP utility at
http://www.ab.com/networks/ethernet/bootp.html.
2. Download the version 2.3.2 DHCP/BOOTP utility.
3. Extract the zipped files to a temporary directory.
4. In the temporary directory, double-click setup.exe to install the
/BOOTP utility.
DHCP
5. Run the utility.
6. Refer to the following chart, which describes what happens next,
pending on whether DHCP/BOOTP is enabled on the module.
de
If DHCP/BOOTP is The module
Enabled Asks for an address from a DHCP/BOOTP server. The server
o assigns other Transport Control Protocol (TCP) parameters.
als
Not enabled Uses the IP address (along with other TCP configurable
parameters) stored in nonvolatile memory.
Publication
1756-IN612B-EN-P - December 2009
Use RSLinx Classic or RSLogix 5000 Software
Follow the procedures outlined in the online help that accompanies this software to set the network address.

Install the Module

To install the module, follow this procedure.
11
WARNING
When you insert or remove the module while backplane power is on, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the module and its mating connector. Worn contacts may create electrical resistance that can affect module operation.
1. Align the circuit board with top and bottom guides in the chassis.
31588-M
Publication
1756-IN612B-EN-P - December 2009
12
2. Slide the module into the chassis, making sure the module backplane
connector properly connects to the chassis backplane and noting that the module is properly installed when it is flush with the power supply or other installed modules.
31589-M

Wire the Ethernet Connector

Use an RJ45 connector to connect to the EtherNet/IP network. Wire the connector as shown.
For detailed EtherNet/IP connection information, see the EtherNet/IP Media Planning and Installation Manual, available from the Open DeviceNet Vendor Association (ODVA) at
http://www.odva.org
Publication
1756-IN612B-EN-P - December 2009
.
8 ------ NC 7 ------ NC 6 ------ RD­5 ------ NC 4 ------ NC 3 ------ RD+ 2 ------ TD­1 ------ TD+
8
1
RJ 45
13

Grounding Considerations

The grounding and bonding must be of equal potential between all devices in the communication coverage area.

Connect the Module to the EtherNet/IP Network

Follow this procedure to connect the module to the network.
WARNING
If you connect or disconnect the communication cable with power applied to this module or any device on the network, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.
1. Attach the cable with the RJ45 connector to the Ethernet port on the
bottom of the module as shown.
2. Attach the other end of the cable to the devices in your network
.
Publication
1756-IN612B-EN-P - December 2009
14

Download the 1756-EN2TR Module Add-on Profile (AOP) [RSLogix 5000 Software Version 17.01 Only]

If you are using RSLogix 5000 software, version 17.01, you need to download the AOP. Follow these steps to download the AOP.
IMPORTANT
The 1756-EN3TR module requires RSLogix 5000 software version 18.
1. Locate the module AOP on
http://www.rockwellautomation.com/support/controlflash/LogixProfiler.as.
IMPORTANT
You need a Rockwell Automation MySupport account to download the AOP. If you do not have one, follow the steps on the MySupport website to obtain an account.
2. Click on the desired file to download it.
3. Enter your RSLogix 5000 software serial number and click Qualify for
.
Update
4. Download and extract the zipped
files to a temporary directory.
5. Shut down any instances of RSLogix 5000 that are currently running.
6. In the temporary directory, double-click the MPSetup.exe file and
llow the onscreen instructions to install the AOP.
fo
Publication
1756-IN612B-EN-P - December 2009
15

Use the Module in a Device-level Ring (DLR) Network

The module is configured by default to be used in a linear or star topology, or as a ring node in a DLR network. Follow these steps to use the module in a DLR network as a ring supervisor.
1. If you are using the unit as a ring supervisor, follow the procedures
outlined in the online help that accompanies RSLinx or RSLogix 5000 software to enable the ring supervisor function with this software.
IMPORTANT
Make sure at least one ring supervisor is present before connecting the
last link of a device-level ring network and physically closing the ring.
Do not connect nodes that do not support a device-level ring as
members of the ring.
2. Refer to the EtherNet/IP Ring Topology Application Guide,
publication ENET-AP005, for information on setting up EtherNet/IP network topologies.

Connect to the Module via the USB Port

WARNING
The module has a USB device port that uses a series B receptacle. To use the USB port, you must have RSLinx Classic software, version 2.55 or later, installed on your computer.
The USB port is intended for temporary local programming purposes only and not intended for permanent connection. If you connect or disconnect the USB cable with power applied to this module or any device on the USB network, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. A Samtec Inc. RSP-119350 USB cable is required to maintain hazardous location certifications.
Publication
1756-IN612B-EN-P - December 2009
16
Use a USB cable to connect your computer to the USB port. The connection lets you download programs to controllers and configure Ethernet modules directly from your computer.
ATTENTION
The USB cable is not to exceed 3.0 m (9.84 ft) and must not contain hubs.

Apply Chassis Power and Check Status Indicators

To complete this procedure, follow these steps.
1. Apply chassis power as shown in the figure.
2. Check the power supply and module status indicators and
alphanumeric display to determine that the power supply and module are operating properly.
The alphanumeric display should cycle through the following states:
PASS - OK - REV x.x, where x.x is the module’s firmware
TEST ­revision.
Publication
1756-IN612B-EN-P - December 2009
The display then alternates between OK and port link status for both ports.
TM
10/100 BASE T
LNK1 LNK2 OK
LNK2
LNK1
OK

Install or Remove the Module Under Power

You can install or remove this module while chassis power is applied.
17
WARNING
When you insert or remove the module while backplane power is on, an electrical arc can occur. This could cause an explosion in hazardous location installations.
Be sure that power is removed or th
e area is nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the module and its mating connector. Worn contacts may create electrical resistance that can affect module operation.
Be sure that power is removed or the area is nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the module and its mating connector. Worn contacts may create electrical resistance that can affect module operation.
Publication
1756-IN612B-EN-P - December 2009
18
To remove or replace the module, use this procedure.
1. Push on the upper and lower module tabs to disengage them.
31590-M
2. Slide the module out of chassis.
IMPORTANT
Publication
If you want to replace an existing module with an identical one, and you want to resume identical system operation, you must install the new module in the same slot.
1756-IN612B-EN-P - December 2009
31591-M
19

Status Indicators

If the alphanumeric display and status indicators do not sequence through the expected states, refer to the following troubleshooting tables. The three bi-color (red/green) status indicators on the module provide diagnostic information about the module and its connections to the network.
Indicator Status Description
LNK1, LNK2
Off No link, or port administratively disabled, or port
disabled due to rapid ring faults or partial network fault on active ring supervisor (LNK2).
Green One of these conditions exists:
A link exists on the port.
The ring network is operating normally on active
ring supervisor (LNK2).
Flashing green Activity exists on the port
Publication
1756-IN612B-EN-P - December 2009
20
Indicator Status Description
OK Off Module does not have 24V DC power. Verify that there
is chassis power and the module is completely inserted
into chassis and backplane. Flashing green Module is not configured. Green Module is operating correctly. Flashing red Module detected a recoverable fault. A configuration
Red Recycle power to the module. If this does not clear the
Red and alpha­numeric display scrolls 'Image Update Needed'
Flashing red and green
error may have caused the fault.
fault, replace the module. Check the module
configuration and, if necessary, reconfigure the module.
The main firmware image needs to be updated.
Update the firmware image.
Once the image is updated, recycle power.
If this does not clear the fault, replace the module.
Module performing power-up self-test. Wait for the
module to complete powering up and performing
self-test.
Publication
1756-IN612B-EN-P - December 2009

Specifications

Technical Specifications - 1756-EN2TR and 1756-EN3TR
Attribute Value
Module location Any slot in the ControlLogix chassis Backplane current (mA)
at 5.1V DC Backplane current (mA)
at 24V DC Isolation voltage 30 V (continuous), Basic Insulation Type, Ethernet to system
Power consumption, max
Power dissipation 5.1 W Wire size Ethernet connections:
Wiring category
North American temp code
Recommended USB cable for USB port
USB port USB 1.1
Enclosure type rating None (open-style)
(1)
Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
1 A
3 mA
No isolation between USB and system Type tested at 853V AC for 60 s
5.1 W
RJ45 connector according to IEC 60603-7, 2 or 4 pair Category 5e minimum cable according to TIA 568-B.1 or Category 5 cable according to ISO/IEC 24702.
1 - on communication ports
(1)
T4A
For hazardous environments, Samtec cable, PN RSP-119350
USB device, USB series B receptacle
21
.
Publication
1756-IN612B-EN-P - December 2009
22
Environmental Specifications - 1756-EN2TR and 1756-EN3TR
Attribute Value
Temperature, operating
0…60 °C (32…140 °F)
IEC 60068-2-1 (Test Ad, Operating
Cold)
IEC 60068-2-2 (Test Bd, Operating
Dry Heat)
IEC 60068-2-14 (Test Nb, Operating
Thermal Shock)
Temperature, nonoperating
-40…85 °C (-40…185 °F)
IEC 60068-2-1 (Test Ab, Unpackaged
Nonoperating Cold)
IEC 60068-2-2 (Test Bb, Unpackaged
Nonoperating Dry Heat)
IEC 60068-2-14 (Test Na,
Unpackaged Nonoperating Thermal Shock)
Relative humidity
5…95% noncondensing
IEC 60068-2-30 (Test Db,
Unpackaged Damp Heat)
Vibration
2 g @ 10…500 Hz
IEC 60068-2-6 (Test Fc, Operating)
Shock, operating
30 g
EC 60068-2-27 (Test Ea, Unpackaged
Shock)
Shock, nonoperating
50 g
IEC 60068-2-27 (Test Ea, Unpackaged
Shock)
Emissions
Group 1, Class A
CISPR 11
Immunity, ESD
IEC 61000-4-2
6 kV contact discharges 8 kV air discharges
Publication
1756-IN612B-EN-P - December 2009
Environmental Specifications - 1756-EN2TR and 1756-EN3TR
Attribute Value
Immunity, radiated RF
IEC 61000-4-3
Immunity, EFT/B
10V/m with 1 kHz sine-wave 80%AM from 80…2000 MHz 10V/m with 200 Hz 50% Pulse 100%AM at 900 MHz 10V/m with 200 Hz 50% Pulse 100%AM at 1890 MHz 3V/m with 1 kHz sine-wave 80%AM from 2000…2700 MHz
±3 kV at 5 kHz on Ethernet port
IEC 61000-4-4
Immunity, surge transient
±2 kV line-earth(CM) on Ethernet port
IEC 61000-4-5
Immunity, conducted RF
IEC 61000-4-6
10V rms with 1 kHz sine-wave 80%AM from 150 kHz…80 MHz
Certifications - 1756-EN2TR and 1756-EN3TR
23
Certification
When product is marked. See the Product Certificatio n link at http://www.ab.com for Declarations of Conformity, Certificates, and other certification deta ils
c-UL-us UL Listed Industrial Control Equipment, certified for US and Canada.
FM FM Approved Equipment for use in Class I Division 2 Group A,B,C,D
Valu e
See UL File E65584. UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations, certified for U.S. and Canada. See UL File E194810.
Hazardous Locations
Publication
1756-IN612B-EN-P - December 2009
24
Certifications - 1756-EN2TR and 1756-EN3TR
Certification
When product is marked. See the Product Certificatio n link at http://www.ab.com for Declarations of Conformity, Certificates, and other certification deta ils
CE European Union 2004/108/EC EMC Directive, compliant with:
Valu e
EN 61326-1; Meas./Control/Lab., Industrial Requirements
EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)
C-Tick Australian Radiocommunications Act, compliant with:
EtherNet/IP ODVA conformance tested to EtherNet/IP specifications
AS/NZS CISPR 11; Industrial Emissions
Publication
1756-IN612B-EN-P - December 2009
25

Additional Resources

These documents contain additional information concerning related Rockwell Automation products.
Resource Description
EtherNet/IP Modules in Logix5000 Control Systems User Manual, publication
ENET-UM001
EtherNet/IP Embedded Switch Technology Application Guide, publication ENET-AP005
EtherNet/IP Industrial Protocol White Paper, publication ENET-WP001
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
Product Certifications website,
http://www.ab.com
You can view or download publications at
http://www.rockwellautomation.com/literature
technical documentation, contact your local Rockwell Automation distributor or sales representative.
Provides details about how to configure your module.
Provides information about using products with embedded switch technology to construct networks with linear and ring topologies.
Describes how to implement services and data objects on a TCP/UDP/IP based Ethernet network.
Provides general guidelines for installing a Rockwell Automation industrial system.
Provides declarations of conformity, certificates, and other certification details.
. To order paper copies of
Publication
1756-IN612B-EN-P - December 2009
26
Notes:
Publication
1756-IN612B-EN-P - December 2009
Notes:
27
Publication
1756-IN612B-EN-P - December 2009
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At http://support.rockwellautomation.com manuals, a knowledge base of FAQs, technical and application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a special Customer Support number for initial help in getting your product up and running.
United States 1.440.646.3434
Outside United States Please contact your local Rockwell Automation representative for any technical support
Monday – Friday, 8 a.m. – 5 p.m. EST
issues.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States Contact your distributor. You must provide a Customer Support case number (call the
Outside United States Please contact your local Rockwell Aut omation representative for the return procedure.
Allen-Bradley, ControlLogix, Rockwell Automation, RSLinx, RSLogix 5000, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
phone number above to obtain one) to your distributor in order to complete the return process.
, you can find technical
Publication 1756-IN612B-EN-P - December 2009 PN-57934
Supersedes Publication 1756-IN612A-EN-P - May 2009 Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Loading...