RISCO Group ProSYS, Interactive Voice Module User Manual

Voice Module

Programming and

Operations Manual

For use with ProSYS 16,

ProSYS 40 and ProSYS 128

Important Notice

This manual is delivered subject to the following conditions and
restrictions:

 This manual contains proprietary information belonging to RISCO

Group. Such information is supplied solely for the purpose of
assisting explicitly and properly authorized users of the ProSYS™
system.

 No part of its contents may be used for any other purpose,

disclosed to any person or firm or reproduced by any means,
electronic or mechanical, without the express prior written
permission of RISCO Group.

 The text and graphics are for the purpose of illustration and

reference only. The specifications on which they are based are
subject to change without notice.

 Information in this document is subject to change without notice.

Corporate and individual names and data used in examples
herein are fictitious unless otherwise noted.

Copyright © 2009 RISCO Group. All rights reserved.

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Voice Module Programming and Operations Manual

Customer Information

RTTE COMPLIANCE STATEMENT
Hereby, RISCO Group, declares that this equipment is in compliance

with the essential requirements and other relevant provisions of
Directive 1999/5/EC.

RADIO FREQUENCY INTERFERENCE
(Ref.: FCC Part 15, Para. 15.105)

This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and the

receiver.

3. Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

4. Consult the dealer or an experienced Radio/TV technician for

help.

CHANGES OR MODIFICATIONS (Ref.: FCC Part 15, Para. 15.21 and

15.27)
Changes or modifications to this unit not expressly approved by

RISCO Group, could void the user's authority to operate the
equipment.

Voice Module Programming and Operations Manual

3

Table of Contents

Chapter 1: Introducing the Voice Module................................7

Voice Module Spoken Messag es...........................................8

Chapter 2: Prog ramming the Voice Module ............................9

Defining the Event A n nounceme nt Message........................10

Selecting a Message Structure .............. ........................ ........11

Recording and Playing M e ssages..........................................12

Recording the Common Messag e ....................................12

Recording a Zone or P a rtition Message.............................12

Playing Messages ...... ............................................. ..............14

Recording Utility Output (UO ) Message s...............................14

Verifying Communica tion.......................................................16

Verifying Remote Communication.....................................16

Verifying Loca l Co mmunic at io n.........................................17

Enabling and Disabling Announcement Messages .............18

Chapter 3: Re motely Op er ating the System.............................19

Voice Module Talking Menus.................................................19

Quick Key Combinations........................................................20

Remotely Ac c essing the System............................................21

Status Messages ...................................................................22

Operations Menu .................................................................23

Arming the System................................................................23

Disarming the System......... ... ........................ ..........................26

Changing Z one Bypass Status ..............................................28

Operating Utility Outputs (UOs) ..............................................30

Changing Follow Me (FM) Numbers ............ ... .......................31

Special Func tio ns..................................................................33

Listening and Ta lking...............................................................34

Using the Message Box...........................................................35

Playing a Message......... .... ............................................. .....35

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Voice Module Programming and Operations Manual

Recording a Message..........................................................36

Exiting the System....................................................................37

Chapter 4: Re ceiving Ca lls from the System...........................37

Receiving an Event Call..........................................................38

Event Announcement................. ... ......................................38

Acknowledge Menu............................. ... ................................39

Acknowledging an Event........................................................40

Acknowled ging and Stopping All Dialing .............................40

Accessing the Operati ons Menu............................................41

Chapter 5: On Pre mises Operation of the MBU .......................42

Voice Module Programming and Operations Manual

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Voice Module Programming and Operations Manual

Chapter 1: Introducing the Voice
Module

The Voice module provides audible information about the status of
your ProSYS system, and enables any remote, touch-tone (DTMF)
telephone to act as a keypad for the system.

Upon event occurrence, such as alarm activation, the Voice
module informs you of a security situation, for example intrusion or
fire, by calling you and playing a pre-recorded Event
announcement message. You can then acknowledge the event
and remotely operate the system, as described on page 37.

Remote operation of the system includes a Listen and Talk option
that enables you to listen in to your property and talk back, if
necessary, as described on page 34.

The Voice module also enables you to remotely activate or
deactivate up to 8 home appliances such as heating, lighting,
sprinkler systems and garage doors, as described on page 30.

NOTE:

=

In order to carry out the procedures described in this manual, ensure that the Voice
module is connected to the ProSYS Main Panel, as described in the

Installation Guide

.

Voice Module

Voice Module Programming and Operations Manual

7

Voice M o dule Spoken Messages

Three types of spoken messages are heard when using the Voice
module:

 Event announcement message:

Voice module initiates a call to a remote Follow Me (FM)
number, informing you of a security situation by playing a
pre-recorded Event announcement message, as described on
page 10.

 Status message:

Upon remote access of the system by initiating
a call from a remote telephone or receiving a call from the
system, the Voice module announces the current system status
by playing a pre-recorded Status message, as described on
page 22.

 Announcement message:

module can announce the security situation to occupants by
sounding a local Announcement message from all Message Box
Units (MBUs) on the premises, as described on page 17.

NOTE:

=

The Message Box Unit (MBU) is an external unit connected to the voice module and is
used for playing and recording voice messages and for performing Listening-in and

Talking operations with the voice module

Upon event occurrence, the

Upon event occurrence, the Voice

.

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Voice Module Programming and Operations Manual

*

*

Chapter 2: Programming the Voice
Module

This chapter describes how to customize the spoken messages that
the Voice module announces when you access the system from a
remote telephone or you hear on the premises MBUs, enabling these
messages to be immediately and easily understood.
In addition, this chapter describes how to verify the communication
between the Voice module and the ProSYS, and how to enable
Announcement messages to be sounded from MBUs at the
premises.

All procedures in this chapter are performed from the

Message

described in the

of User Functions

NOTE:

Only installers and users with the Grand Master authority level can program the Voice
module.

This chapter includes the following sections:

Messages

menu, which is accessed from the ProSYS keypad, as

ProSYS User's Manual, Chapter 12: Complete Menu

.

9

9

9

9

*

CODE

CODE

CODE

CODE

, page 18

#

4

1

#
#
#

Selecting a Message Structure

4

2

Recording and Playing Messages

3

4

Verifying Communication

4

4

Enabling and Disabling Announcement

Voice

, page 11

, page 12

, page 16

Voice Module Programming and Operations Manual

9

Definin g the Event Announcement
Message

Upon event occurrence, such as alarm activation, the Voice
module informs you of a security situation, such as intrusion or fire, by
calling you and playing a pre-recorded Event announcement
message.

The Event announcement message consists of the following 4
messages, each of which is defined individually:

 Common message:

for example, the address and/or telephone number of the
premises. This message is up to 10 seconds long. The default
Common message is

system calling

 Event message:

situation that has occurred, for example, Intruder alarm. Ask
your installer for a list of possible Event messages.

 Partition message:

the event occurred, for example, First floor. The default system
description is
Partition message can be up to 2 seconds long, and is only
announced when the Event announcement message concerns
a partition.

 Zone message:

event occurred, for example, Kitchen. The default system
description is
message can be up to 2 seconds long, and is only announced
when the Event announcement message concerns a zone.

The following are 2 examples of an Event announcement message:

Common Event Partition Zone

24 Oaklands. Intruder alarm. Ground floor. Kitchen.
24 Oaklands. Low battery trouble.

NOTE:

Event Restore announcements include the word

Defining the Event announcement message consists of specifying
the order in which these messages are announced, as described
below, and recording your own Common, Partition and Zone
messages, as described on page 12.

User-defined identification of the premises,

Hello, this is your RISCO Group security

.

System-defined description of the security

User-defined name for the partition in which

Partition x

Zone x

where x is the partition number. The

User-defined name for the zone in which the

where x is the zone number. The Zone

Restore

after the Event message.

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Voice Module Programming and Operations Manual

Selecting a Message Structure

9

*

Selecting a message structure enables you to specify the order in
which messages are announced in the Event announcem ent
message.

If the Event announcement message is heard by the Police or Fire
Department, it is important that the Common message be
announced first, as this identifi es the premises.

If the Event announcement message is heard by the owner of the
premises, the Common message can be announced last, as the
owner already knows the identit y of the premises. It is more
important for the owner to hear the Event, Partition and Zone
messages first, as they describe the event and pinpoint its location in
the premises.



To select a message structure:

1.

2.

[A] (C/E/P/Z):
Partition, Zone

[B] (E/P/Z/C):
Event, Partition, Zone, Common

#

CODE

VOICE MESSAGE:

VOICE MESSAGE:

1) MSG. STRUCTURE

1) MSG. STRUCTURE

MSG. STRUCTURE:

MSG. STRUCTURE:
TYPE:A (C/E/P/Z)

TYPE:A (C/E/P/Z)

4 1

Orders the messages, as follo ws:

Orders the messages, as follo ws:

From the

Message Str u cture

Use the
keys to select one of the following structure
types:

.

Voice Message

.

/

and / =

.

menu, select

Common, Event

[1]

,

Voice Module Programming and Operations Manual

11

Recording and Playing Messages

9

*

You can record a Common message for the system and a message
for each Partition, Zone or Utility Output.

Recording the Common Message

9

*

The following procedure describes how to record an identification
message for your premises.



To record th e C omm on mes sa ge :

1.

2.

3.

4.

NOTE:

=

A microphone is located in both the Voice module and in each MBU. Ask your installer
which microphone should be used for recording messages.

5.

Recording stops automatically after 10 seconds. If you finish your
message in 9 seconds or less, press

recording.

NOTE:

=

Not pressing /
cause unwanted noises or a long silence in your message.

#

CODE

CODE#421

VOICE MESSAGE:

VOICE MESSAGE:

1) MSG. STRUCTURE

1) MSG. STRUCTURE

PLAY/RECORD:

PLAY/RECORD:

1) COMMON MSG.

1) COMMON MSG.

COMMON MSG:

COMMON MSG:

1) PLAY

1) PLAY

PRESS # TO START

PRESS # TO START
MESSAGE RECORD

MESSAGE RECORD

PRESS # TO STOP

PRESS # TO STOP
REC. TIME: 10

REC. TIME: 10

4

2

From the

Play/Record

Select

Voice Message

.

[1] Common Msg.

menu, select

Select

[2] Record

.

/

Press
the appropriate microphone.

and say your message into

==

The counter in the bottom right of the LCD
counts down the seconds remaining until the
system stops recording.

/

immediately after finishing recording your message might

==

to stop

==

[2]

12

Voice Module Programming and Operations Manual

Recording a Zone or Partition Message

9

9

The following procedure describes how to record a name for a
partition or zone in your system. The LCD message examples used in
this procedure relate to the Partition message.



To record a zone or partit i on me ssage:

1.

2.

3.

=

4.

5.

=

6.

Recording stops automatically after 2 seconds. If you finish your
message in less than 2 seconds, press

recording.

#

422

4

2

From the

Play/Record

Select

-OR-
Select

P ARTIT ION NOP ARTIT ION NO

3

ZONE NOZONE NO

[2] Partition Msg

[3] Zone Message

or

Voice Message

.

.

menu, select

.

Select the appropriate partition or zone
number and press

Select

[2] Record Msg

/

.

==

.

/

Press
into the appropriate microphone.

and say your message

==

The counter in the bottom right of the LCD
counts down the seconds remaining until the
system stops recor ding.

/

==

to stop

CODE

#

CODE

VOICE MESSAGE:

VOICE MESSAGE:

1) MSG. STRUCTURE

1) MSG. STRUCTURE

PLAY/RECORD:

PLAY/RECORD:

1) COMMON MSG.

1) COMMON MSG.

CHOOSE PART:

CHOOSE PART:

1) PARTITION 1

1) PARTITION 1

NOTE:

The number of zone and partition messages that can be recorded for each ProSYS
panel are as follows:

ProSYS 16:

Zones 1-16, Partitions 1-4.

ProSYS 40:

Zone s 1-32, Partitions 1-4.

ProSYS 128:

All other zones have a default message of the zone serial number.

PARTITION 1:

1) PLAY MSG

PRESS # TO START

PRESS # TO START
MESSAGE RECORD

MESSAGE RECORD

NOTE:

A microphone is located in both the Voice module and in each MBU. Ask your
installer which microphone should be used for recording messages.

PRESS # TO STOP

PRESS # TO STOP

PRESS # TO STOP

PRESS # TO STOP
REC. TIME: 02

REC. TIME:

REC. TIME: 02

REC. TIME:

Zones 1-32, Partitions 1-8.

[2]

Voice Module Programming and Operations Manual

13

Playing Messages

After recording, you can verify messages by following the
procedures in this section and selecting
the

[1] Play

option before recording your own messages, you hear

[1] Play

in step 4. If you use

the system-defined description for the premises, partition or zone, as
described on page 22.

NOTE:

If the Voice module is not connected to the ProSYS Main Panel, the LCD displays the
following message in step 4 of both procedures in this section:

READY

.

VOICE MODULE NOT

Recording Utility Output (UO) Messages

9

*

Utility Outputs enable you to operate and control home appliances,
such as heating, lighting, sprinkler systems and garage doors, via
your ProSYS security system.

Recording voice messages for Utility Outputs simplifies the process of
remotely operating them, as described on page 30, by enabling the
user to hear a meaningful name, such as
Output.

This procedure involves:

 Selecting a Utility Output voice message.
 Assigning an appliance to that message.
 Recording a name for the selected appliance.

NOTE:

Up to 8 appliances can be assigned to voice messages. Appliances must be defined as

Follow Code

defining appliances in this way.

#

CODE

424

Heating

, for each Utility

in order for you to assign them to voice messages. Ask your installer about

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Voice Module Programming and Operations Manual