Quadra-Fire QVI-35FB-S User Manual
Model:
QVI-35FB-S
R
Owner’s Manual
Installation and Operation
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the appliance
in installed.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 1
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Quadra-Fire gas fi replace,
an elegant and clean alternative to wood burning fi replaces.
The Quadra-Fire gas fireplace you have selected is
designed to provide the utmost in safety, reliability, and
effi ciency.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all cautions and
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Quadra-Fire gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Quadra-Fire family of fi replace products!
warnings.
Homeowner Reference Information
We recommend that you record the following pertinent
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510,4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356,5341794, 5347983, 5429495,
5452708,5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485,5931661, 5941237, 594711 2,5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autresbrevetsamericainsetetrangersenattente).
Type of Gas
Not for use with solid fuel .
(Ne doit pas entre utilise avec un combustible solide).
Ty pe of Gas (Sorte De Gaz) :
NATURA L GAS
Gas and Electric
Information
Minimum Permissible
Approved Minimum (De Gaz) Acceptabl e 0. 0 in w. c. (Po. Col. d’eau)
Maximum Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Maximum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Minimum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
T o tal Electrical Requirements: 000V ac, 00Hz., less than 00 Ampere s
AL TI TUDE : 0-0000 FT . 0000-0000FT .
MAX. INPU T BTUH: 00,000 00,000
MIN. INPU T BTUH: 00,000 00,000
ORIFICE SIZE: #XXXXX #XXXXX
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
R
Quadra-Fire, a brand of Hearth & Home Technologies, Inc.
7571 215th Street West, Lakeville, MN 55044
This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
in the USA or CAN/CG A B149 installation codes. (Installer l’ appa re il selon les codes ou regl emen ts
lo caux ou , en l’absence de tels reglements, selon les codes d’in stallation CAN/CGA-B149.)
Gas Supply for Purpos es of Input Adjustment .
ANSI Z21X X-XXXX · CS A 2.XX-MXX · UL307B
IN CANADA
Mode l:
(Modele):
Serial
(Serie):
XXXXXXXX
XXXXXXXX
MADE IN US A
Model Number
Serial Number
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/082
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 Listing and Code Approvals
A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 6
D. Non-Combustible Materials Specifi cation. . . . . . . . . . . . . . 6
E. Combustible Materials Specifi cation . . . . . . . . . . . . . . . . . 6
F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
User Guide
2 Operating Instructions
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Decorative Doors, Fronts and Surrounds . . . . . . . . . . . . . . 8
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
F. Remote Controls, Wall Controls and Wall Switches . . . . . . 8
G. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . 8
H. Standing Pilot Ignition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
I. After Appliance is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
J. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 10
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 11
B. Maintenance Tasks-Service Technician . . . . . . . . . . . . . . 12
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 14
B. Design and Installation Considerations . . . . . . . . . . . . . . 16
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 16
D. Inspect Appliance and Components . . . . . . . . . . . . . . . . . 16
5 Fireplace Size Requirements
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . 17
B. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 18
6 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 19
7 Installation Preparation
A. Inspection and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 20
B. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C. Gas Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Hearth or Hearth Extension . . . . . . . . . . . . . . . . . . . . . . . 20
E. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 20
F. Electrical Outlet Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
8 Installing Vent Pipe and Appliance
A. Vent Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
B. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
C. Connecting Vent Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
D. Placing, Securing and Leveling the Appliance . . . . . . . . . 22
E. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 23
9 Gas Information
A. Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . 24
10 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
B. Standing Pilot Ignition System Wiring . . . . . . . . . . . . . . . 25
C. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 26
D. Fan Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
11 Finishing
A. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 28
12 Appliance Setup
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 29
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 29
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
E. Ember Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
F. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 30
G. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
H. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13 Troubleshooting
A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 34
14 Reference Materials
A. Appliance Dimension Diagram . . . . . . . . . . . . . . . . . . . . . 36
B. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
C. Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
= Contains updated information.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 3
B. Limited Lifetime Warranty
Hearth & Home Technologies LIMITED WARRANTY
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet
and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Wood Pellet
1 Year XXXXXX
EPA
Wood
Electric Venting
Components Covered
All Parts and Material Except as
covered by Conditions, Exclusion,
and Limitations listed
XX
2 years
3 years X Firepots
5 years 3 years X X Castings & Baffl es
7 years 3 years X X X
10 years 1 year X Burners, Logs & Refractory
Limited
Lifetime
1 year X Firebox & Heat Exchanger
90 Days XXXXXX All Replacement Parts
XXXX Blowers
X Molded Refractory Panels
Igniters, Electronic Components,
and Glass
Firebox, HHT Chimney,
Termination & Heat
Exchanger
See Conditions, Exclusions, and limitations. 9-01-08
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY
• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner,
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its
original place of installation.
• The maximum amount recoverable under this warranty is limited to the purchase price of the product.
• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.
• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is
not covered under this warranty.
Page 1 of 2 4021-645A 09-01-08
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/084
B. Limited Lifetime Warranty (continued)
• This limited warranty does not extend to or include surface fi nish on the appliance or terminations, door gasketing, glass
gasketing, glass discoloration, fi rebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion
on any of the metal surfaces, cast iron components, baffl es, fi repots, doors, or fi rebox area are not covered by this
warranty.
• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this
noise are not covered by this warranty.
• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance
of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identifi cation
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper
handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate
ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced
air furnaces or other such causes; (5) use of fuels other than those specifi ed in the operating instructions; (6) installation
or use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT; and/or (7) modifi cation of the appliance not expressly authorized and approved by HHT in writing.
• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction
with the installation of this product.
• This warranty is void if the appliance has been over-fi red or operated in atmospheres contaminated by chlorine, fl uorine,
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,
improper chimney or venting installation.
• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.
• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not
apply to you. This warranty gives you specifi c rights; you may also have other rights, which vary from state to state.
• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE WARRANTY SPECIFIED ABOVE.
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all
warranties currently in existence.
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary
parts or components, contact the nearest authorized HHT dealer or supplier.
Page 2 of 2 4021-645A 09-01-08
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 5
1
1
Listing and Code Approvals
A. Appliance Certifi cation
MODELS: QVI-35B-S
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Appliance Heater
STANDARD: ANSI Z21.88b-2008/CSA 2.33b-2008
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
Quadra-Fire gas inserts are designed for installations into
solid fuel masonry or factory built fi replaces that have been
installed in accordance with the National, Provincial, State
and local building codes. Fireplaces are to be constructed
of non-combustible materials and, in the absence of local
or regional codes, meet criteria of NFP A 21 1. No additional
outside air source is required.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
B. BTU Specifi cations
Models
(U.S. or Canada)
QVI-35FB-S (NG)
QVI-35FB-S (LP)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
Maximum
Input
BTU/h
40,000 27,000 .125
36,000 24,300 31
34,000 28,900 50
31,000 19,000 51
Minimum
Input
BTU/h
Orifi ce
Size
(DMS)
C. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
NOT INTENDED FOR USE AS A PRIMAR Y HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/086
D. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
considered non-combustible materials.
E. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.
F. Electrical Codes
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when it is
installed in locations such as in bathrooms or near sinks.
2
2
Operating Instructions
User Guide
A. Gas Fireplace Safety
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:
• Install a physical barrier such as:
- A decorative fi rescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/staysafe.
T o prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacation/trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Turn off gas controls valve on standing pilot models.
When lighting the pilot light on fi replaces with a standing
pilot, remove the fi xed glass assembly so you can de-
tect presence of residual gas build-up. See Standing Pilot
Lighting instructions and Maintenance Tasks.
B. Your Fireplace
WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
Figure 2.1 General Operating Parts
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
MANTEL
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 12.G.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 7
HEARTH
CLEAR SPACE
SECTION 2.C.
C. Clear Space
WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.2.
A void placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
3 FT. IN FRONT OF FIREPLACE
CLEAR SPACE
Figure 2.2 Clear Space
D. Decorative Doors, Fronts and Surrounds
WARNING! Risk of Fire! Install ONLY doors, fronts or
surrounds approved by Hearth & Home Technologies.
Unapproved doors or fronts may cause appliance to overheat.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
E. Fixed Glass Assembly
See Section 12.G.
F. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
G. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT operate fi replace with fi xed glass assembly removed.
For more information refer to the instructions supplied with
your decorative door or front.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/088
H. Standing Pilot Ignition
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fi re or explosion
may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which
must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHA T TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
WARNING:
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause cancer, birth defects, or other reproductive
harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
For additional information on operating your
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
• If you cannot reach your gas supplier, call the fi re department.
C. Use only your hand to push in or
turn the gas control knob. Never use
tools. If the knob will not push in or
turn by hand, DO NOT try to repair
it, call a qualifi ed service technician.
Force or attempted repair may result in a fi re or explosion.
D. DO NOT use this appliance if any
part has been under water. Immediately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gasoline and other liquids having fl ammable
vapors away.
DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, ser-
vice agency or the gas supplier.
Final inspection by
1. Open control access panel.
2. Turn off all electric power to
3. Push in gas control knob
Note: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. DO NOT force.
4. Open the fi xed glass assembly. You may need to
5. Wait fi ve (5) minutes to clear out any gas. Then
6. Find the pilot. The pilot is inside
7. Turn knob on gas control counterclockwise
8. Push in control knob all the way and hold in. Immedi-
9. Reinstall fi xed glass assembly. Reinstall decorative
10. Turn gas control knob counterclockwise
11. Turn on all electric power to the appliance.
12. To light burner, turn the wall control or on/off switch
1. Turn off all electric power to the appliance if ser-
2. Open control access panel.
3. Move switch to “OFF” position.
4. Push in gas control knob slightly and turn clock-
5. Close control access panel.
LIGHTING
INSTRUCTIONS
the appliance.
slightly and turn clockwise
to “OFF”.
remove the decorative front.
smell for gas, including near the fl oor. If you smell
gas, STOP! Follow “B” in the Safety
Information located on the left side
of this label. If you don’t smell gas,
go to next step.
combustion chamber next to the
main burner
to “PILOT”.
ately depress red or black piezo button. It may require
several depressions of the red or black piezo button
until PILOT lights. If PILOT light does not light after
10 seconds, return to step 3. Continue to hold the
control knob in for about one minute after the pilot is
lit. Release knob and it will pop back out. Pilot should
remain lit. If it goes out, repeat steps 3 through 6.
• If knob does not pop up when released, stop and
immediately call your service technician or gas
supplier.
• If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your service technician or gas supplier.
front.
to “ON”. Close access panel.
to “ON”.
TO TURN OFF
GAS TO APPLIANCE
vice is to be performed.
wise to OFF”. DO NOT force.
464-903H
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 9
I. After Appliance is Lit
Initial Break-in Procedure
• The appliance should be run three to four hours
continuously on high.
• Turn the appliance off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 14.G.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during appliance break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
J. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours. This
is caused by the curing of materials from manufacturing. Odor may also be released from
fi nishing materials and adhesives used near the appliance. These circumstances may require
additional curing related to the installation environment.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass
cleaner may be necessary. See your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/0810
3
3
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the appliance.
When properly maintained, your appliance will give you
many years of trouble-free service. We recommend annual service by a qualifi ed technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed techni-
cian only. The appliance should be inspected before use
and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the appliance must be
kept clean.
CAUTION! Risk of Burns! The appliance should be
turned off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or fl oor surfaces.
• Remove door or decorative front from appliance and set
aside on work surface.
• See Section 13.J for instructions to remove fi xed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fi xed glass assembly in place on appliance.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 11
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
• Check that louvers are not blocked.
• Vacuum or dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote con-
trol instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See
Section 6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and fl ashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
B. Maintenance Tasks-Service Technician
The following tasks must be performed by a qualifi ed
technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Service Technician
T ools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fi xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confi rm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Logs
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as necessary.
Refer to Section 12 for log placement instructions.
• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace appliance if fi rebox has been perforated.
Surface cracking or crazing of fi rebrick material is normal
and expected. The following types of cracks are acceptable
and do not require replacement of the unit or the fi rebox:
• Cracks that do not propagate entirely through the
material.
• Light fracture lines or “spider-webbing” on the surface of
the material.
• Cracks that are less than 1/32 in. wide and less than 3
in.long.
• If cosmetically unacceptable, such cracks may be
repaired with the SRV-PACK service kit.
Cracks that are unacceptable:
• Cracks greater than 1/32 in. wide and 3 in. long are at
risk of growing.
• Cracks that penetrate entirely through the firebrick
material.
Inspection for cracking should be run when the appliance is
cool. Cracks tend to close as the appliance heats up.
Control Compartment and Firebox Top
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• V acuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Burner Ignition and Operation
Frequency: Annually
By: Service Technician
T ools needed: Protective gloves, vacuum cleaner, whisk
broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace ember materials with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 12 for proper ember placement.
• Verify batteries have been removed from battery backup IPI systems to prevent premature battery failure or
leaking.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
• Verify air shutter setting is correct. See Section 12 for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.1
for proper pilot fl ame pattern. Clean or replace orifi ce
spud as necessary.
• Inspect thermocouple/thermopile for soot, corrosion
and deterioration. Clean with emery cloth or replace as
required.
• Verify thermocouple/thermopile millivolt output. Replace
pilot as necessary.
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/0812
Figure 3.1 Standing Pilot Flame Patterns
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08 13
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