Quadra-Fire QFI30-C, QFI35-C Users guide

R

Owner’s Manual

Installation and Operation

Models:

QFI30-C

QFI35-C

NOTICE

DO NOT DISCARD THIS MANUAL

• Important operating	• Read, understand and follow	• Leave this manual with
and maintenance	these instructions for safe	party responsible for use
instructions included.	installation and operation.	and operation.

DO DISCARDNOT

WARNING:

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

•DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

•What to do if you smell gas

-DO NOT try to light any appliance.

-DO NOT touch any electrical switch. DO NOT use any phone in your building.

-Leave the building immediately.

-Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

-If you cannot reach your gas supplier, call the fire department.

•Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter.

A CO detector shall be installed in the room where the appliance in installed.

DANGER

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.

This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed in accordance with the manufacturer’s instructions and the Manufactured Home

Construction and Safety Standard, Title 24

CFR, Part 3280 in the United States, or the

Standard for Installation in Mobile Homes, CAN/CSA Z240 MH Series, in Canada.

This appliance is only for use with the type(s) of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a certified kit is used.

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

1

Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference.

A. Congratulations

Congratulations on selecting a Quadra-Fire gas fireplace, an elegant and clean alternative to wood burning fireplaces.

The Quadra-Fire gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency.

As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this Owner’s Manual. Pay special attention to all cautions and warnings.

This Owner’s Manual should be retained for future

reference. We suggest that you keep it with your other

Table of Contents

important documents and product manuals.

The information contained in this Owner’s Manual, unless noted otherwise, applies to all models and gas control systems.

Your new Quadra-Fire gas fireplace will give you years of durable use and trouble-free enjoyment. Welcome to the

Quadra-Fire family of fireplace products!

Homeowner Reference Information

We recommend that you record the following pertinent information about your fireplace.

Model Name:____________________________________________ Date purchased/installed:__________________

Serial Number:__________________________________________ Location on fireplace:______________________

Dealership purchased from:_ _______________________________ Dealer Phone:_ __________________________

Notes:_ _______________________________________________________________________________________

_____________________________________________________________________________________________

Listing Label Information/Location The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace.

Type of Gas

Gas and Electric

Information

R	Quadra-Fire, a brand of Hearth & Home Technologies
	7571 215th Street West, Lakeville, MN 55044

Not for use with solid fuel.

(Ne doit pas entre utilise avec un combustible solide).

Type of Gas (Sorte De Gaz): This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1

in the USA or CAN/CGA B149 installation codes. (Installer l’appareil selon les codes ou reglements NATURAL GAS locaux ou, en l’absence de tels reglements, selon les codes d’installation CAN/CGA-B149.)

ANSI Z21XX-XXXX · CSA 2.XX-MXX

	Minimum Permissible Gas Supply for Purposes of Input Adjustment.
	Approved Minimum (De Gaz) Acceptable			0.0 in w.c.		(Po. Col. d’eau)
	Maximum Pressure (Pression)			0.0 in w.c.		(Po. Col. d’eau)
	Maximum Manifold Pressure (Pression)			0.0 in w.c.		(Po. Col. d’eau)
	Minimum Manifold Pressure (Pression)			0.0 in w.c.		(Po. Col. d’eau)
	Total Electrical Requirements: 000Vac, 00Hz., less than 00 Amperes							MADE IN USA
			IN CANADA		Model:		XXXXXXXX
	ALTITUDE:	0-0000 FT.	0000-0000FT.
					(Modele):
	MAX. INPUT BTUH:	00,000	00,000
	MIN. INPUT BTUH:	00,000	00,000		Serial		XXXXXXXX
	ORIFICE SIZE:	#XXXXX	#XXXXX
					(Serie):

Model Number

Serial Number

2	Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

Safety Alert Key:

•DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

•WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

•CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

•NOTICE: Used to address practices not related to personal injury.

	A. Congratulations . . . . . . . . . . . . . . . .		.	2	B. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
	B. Limited Lifetime Warranty. . . . . . . . . . . . .			4	C. Gas Line.. . . . . . . . . . . . . . . . . . .		21
	1 Listing and Code Approvals				D. Fireplace Conversion Notice . . . . . . . . . . .		. 21
					E. Electrical Outlet Box.. . . . . . . . . . . . . .		21
	 A. Appliance Certification. . . . . . . . . . . . . .			. 6	8 Installing Vent Pipe and Appliance
	B. Glass Specifications.. . . . . . . . . . . . . .		.	6
	 C. BTU Specifications.. . . . . . . . . . . . . . .			6	A. Vent Limits. . . . . . . . . . . . . . . . . .		. 22
	D. High Altitude Installations. . . . . . . . . . . . .			. 6	B. Venting Components. . . . . . . . . . . . . .		. 22
	E. Non-Combustible Materials Specification. . . . . . . . . . . . . . 6				C. Connecting Vent Pipe. . . . . . . . . . . . . .		22
	F. Combustible Materials Specification . . . . . . . .		.	6	D. Placing, Securing and Leveling the Appliance. . . . .		23
	G. Electrical Codes. . . . . . . . . . . . . . . .		.	6	E. Remote Control . . . . . . . . . . . . . . . .		. 24
	 H. California . . . . . . . . . . . . . . . . . . .			. 6	 F.	Installing Adaptor and Termination Cap. . . . . . .	. 25
		User Guide			9 Gas Information
	2 Operating Instructions				A. Fuel Conversion. . . . . . . . . . . . . . . .		. 27
					B. Gas Pressure. . . . . . . . . . . . . . . . .		. 27
	 A. Gas Fireplace Safety. . . . . . . . . . . . . .		.	7
					C. Gas Connection. . . . . . . . . . . . . . . .		. 27
	B. Your Fireplace . . . . . . . . . . . . . . . . .			. 7
					D. High Altitude Installations. . . . . . . . . . . . .		27
	C. Clear Space. . . . . . . . . . . . . . . . . .			. 8
	 D. Decorative Fronts, Surrounds . . . . . . . . . . .			. 8	10 Electrical Information
	E. Fixed Glass Assembly. . . . . . . . . . . . . .			. 8	A. Wiring Requirements. . . . . . . . . . . . . .		. 28
	F. Remote Controls, Wall Controls and Wall Switches . . .			8
					B. IntelliFire™ Plus Ignition System Wiring . . . . . . .		28
	G. IPI Battery Tray/Battery Installation .. . . . . . . .		.	8
					C. Optional Accessories Requirements . . . . . . . .		. 29
	H. Control Module Operation . . . . . . . . . . . .		.	9
					D. Fan Wiring with Remote.. . . . . . . . . . . . .		30
	I.	Before Lighting Fireplace. . . . . . . . . . . . .		. 9
					E. Control Module Operation . . . . . . . . . . . .		. 30
	 J.	Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 10
	K. After Appliance is Lit. . . . . . . . . . . . . .		.	11	11 Finishing
	L. Frequently Asked Questions . . . . . . . . . . .			11	A. Mantel and Wall Projections . . . . . . . . . . .		31
	3 Maintenance and Service				12 Appliance Setup
	A. Maintenance Tasks-Homeowner. . . . . . . . . .			12
					A. Remove Glass Assembly. . . . . . . . . . . . .		32
	B. Maintenance Tasks-Service Technician. . . . . . .		.	13
					B. Remove the Shipping Materials. . . . . . . . . .		. 32
		Installer Guide
					C. Clean the Appliance. . . . . . . . . . . . . . .		32
					D. Accessories. . . . . . . . . . . . . . . . . .		32
	4 Getting Started				E. Place the Lava Rock . . . . . . . . . . . . . .		. 32
	A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 15				F.	Ember Placement. . . . . . . . . . . . . . .	32
					G. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 33
	B. Design and Installation Considerations. . . . . . .		. 16
					 H. Fixed Glass Assembly. . . . . . . . . . . . . .		39
	C. Tools and Supplies Needed. . . . . . . . . . . .			16
					I.	Air Shutter Setting . . . . . . . . . . . . . . .	. 39
	D. Inspect Appliance and Components. . . . . . . .			16
	5 Fireplace Size Requirements				13 Troubleshooting
					A. IntelliFire™ Plus Ignition System. . . . . . . . . .		40
	A. Minimum Fireplace Opening . . . . . . . . . . .		. 17
	B. Mantel and Wall Projections . . . . . . . . . . .			19	14 Reference Materials
	6 Termination Locations				A. Appliance/Decorative Front Dimension Diagrams. . .		. 42
	 A. Vent Termination Minimum Clearances. . . . . . .		. 20		B. Vent Kits Components. . . . . . . . . . . . . .		45
					C. Service Parts. . . . . . . . . . . . . . . . .		. 46
	7 Installation Preparation				 D. Contact Information. . . . . . . . . . . . . . .		50

A. Cleaning. . . . . . . . . . . . . . . . . . . . 21

 = Contains updated information.

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

3

B. Limited Lifetime Warranty

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,

HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

Warranty Period

HHT Manufactured Appliances and Venting

Components Covered

Parts

Labor

Gas

Wood

Pellet

EPA

Coal

Electric

Venting

Wood

All parts and material except as

1 Year

X

X

X

X

X

X

X

covered by Conditions,

Exclusions, and Limitations

listed

X

X

X

Igniters, electronic components,

and glass

2 years

X

X

X

X

X

Factory-installed blowers

X

Molded refractory panels

X

Ignition Modules

3 years

X

Firepots and burnpots

5 years

1 year

X

X

Castings and baffles

7 years

3 years

X

X

X

Manifold tubes,

HHT chimney and termination

10

1 year

X

Burners, logs and refractory

years

Limited

3 years

X

X

X

X

X

Firebox and heat exchanger

Lifetime

90 Days

X

X

X

X

X

X

X

All replacement parts

beyond warranty period

See conditions, exclusions, and limitations on next page.

4021-645H

10/15

Page 1 of 2

4

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

B. Limited Lifetime Warranty (continued)

WARRANTY CONDITIONS:

•This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites.

•This warranty is only valid while the HHT appliance remains at the site of original installation.

•This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.

•Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product.

•Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

•Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under warranty.

•Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

•Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.

•Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.

•Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/ incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the appliance.

•Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.

•Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.

•HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of the structure.

This warranty is void if:

•The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.

•The appliance is subjected to prolonged periods of dampness or condensation.

•There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

•The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE.

4021-645H 10/15	Page 2 of 2
Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18	5

1 Listing and Code Approvals

A. Appliance Certification

MODELS: QFI30-C, QFI35-C

LABORATORY: Underwriters Laboratories, Inc. (UL)

TYPE: Direct Vent Heater

STANDARD: ANSI Z21.88-2017 CSA 2.33-2017

Vented Gas Fireplace Heaters

This product is listed to ANSI standards for “Vented Gas Fireplace Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.

Quadra-Fire gas inserts are designed for installations into solid fuel masonry or factory built fireplaces that have been installed in accordance with the National, Provincial, State and local building codes. Fireplaces are to be constructed of non-combustible materials and, in the absence of local or regional codes, meet criteria of NFPA 211. No additional outside air source is required.

NOTICE: This installation must conform with local codes.

In the absence of local codes you must comply with the

National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in Canada.

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.

This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.

B. Glass Specifications

This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact your dealer for replacement glass.

 C. BTU Specifications

	Models		Maximum	Minimum	Orifice
			Input	Input	Size
	(U.S. or Canada)		BTU/h	BTU/h	(DMS)
		US	32,000	18,000	#35
		(0-2000 FT)
	QFI30-C (NG)
		CANADA	28,800	16,200	#36
		(2000-4500 FT)
		US	35,000	18,500	#33
		(0-2000 FT)
	QFI35-C (NG)
		CANADA	33,250	18,250	#34
		(2000-4500 FT)
		US	31,000	15,500	#51
		(0-2000 FT)
	QFI30-C (Propane)
		CANADA	27,500	14,500	#52
		(2000-4500 FT)
		US	35,000	17,000	#50
		(0-2000 FT)
	QFI35-C (Propane)
		CANADA	31,000	15,500	#51
		(2000-4500 FT)

D. High Altitude Installations

NOTICE: If the heating value of the gas has been reduced, these rules do not apply. Check with your local gas utility or authorities having jurisdiction.

When installing above 2000 feet elevation:

•In the USA: Reduce input rate 4% for each 1000 feet above 2000 feet.

•In CANADA: Reduce input rate 10% for elevations between 2000 feet and 4500 feet. Above 4500 feet, consult local gas utility.

Check with your local gas utility to determine proper orifice size.

E. Non-Combustible Materials Specification

Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750 ºC shall be considered non-combustible materials.

F. Combustible Materials Specification

Materials made of or surfaced with wood, compressed paper, plant fibers, plastics, or other material that can ignite and burn, whether flame proofed or not, or plastered or unplastered shall be considered combustible materials.

G. Electrical Codes

NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code CSA

C22.1.

•A 120 VAC circuit for this product must be protected with ground-fault circuit-interrupter protection, in compliance with the applicable electrical codes, when it is installed in locations such as in bathrooms or near sinks.

H. California



WARNING: This product and the fuels used to operate this product (liquid propane or natural

gas), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm. For more information go to: www. P65Warnings.ca.gov.

6	Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

2 Operating Instructions User Guide

A. Gas Fireplace Safety

WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions

could cause fire or injury.

DANGER

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

•Keep children away.

•CAREFULLY SUPERVISE children in same room as fireplace.

•Alert children and adults to hazards of high temperatures.

High temperatures could ignite clothing or other flammable materials.

•Clothing, furniture, draperies, and other flammable materials must not be placed on or near the appliance.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. DO NOT operate the appliance with the barrier removed. If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others could be susceptible to accidental contact burns.

•A physical barrier is recommended if there are at risk individuals in the house.

•To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.

•Install a switch lock or a wall/remote control with child protection lockout feature.

•Keep remote controls out of reach of children.

•Never leave children alone near a hot fireplace, whether operating or cooling down.

•Teach children to NEVER touch the fireplace.

•Consider not using the fireplace when children will be present.

Contact your dealer for more information, or visit: www.	
hpba.org/Product-Info/Fireplace-Stove-Heater/Glass-
Fronts-Safety.

To prevent unintended operation when not using your fireplace for an extended period of time (summer months, vacation/trips, etc):

•Remove batteries from remote controls.

•Turn off wall controls.

		
WARNING:
	This product and the fuels used to
operate this	product (liquid propane or natural

gas), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm. For more information go to: www. P65Warnings.ca.gov.

B. Your Fireplace

WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury.

		APPLIANCE INSTALLED IN EXISTING
		SOLID FUEL FIREPLACE
	DECORATIVE DOORS
	(NOT SHOWN)
	SECTION 2.D.
	FIXED GLASS ASSEMBLY	MANTEL
	(NOT SHOWN)
		SECTION
	SECTION 12.H.
		5.B AND
		11.A
		HEARTH
		CLEAR SPACE
		SECTION 2.C.

Figure 2.1 General Operating Parts

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

7

C. Clear Space

WARNING! DO NOT place combustible objects in front of the fireplace or block louvers. High temperatures could start a fire. See Figure 2.2.

Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat could damage these objects.

			APPLIANCE INSTALLED IN EXISTING
			SOLID FUEL FIREPLACE
	3	FT.	CLEAR
		IN
			FRONT OFSPACE
			FIREPLACE
Figure 2.2	Clear Space

D. Decorative Fronts, Surrounds

WARNING! Risk of Fire! Install ONLY decorative fronts or surrounds approved by Hearth & Home Technologies.

Unapproved decorative fronts could cause appliance to overheat.

This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

For more information refer to the instructions supplied with your decorative front.

E. Fixed Glass Assembly

See Section 12.H.

F.Remote Controls, Wall Controls and Wall Switches

Follow the instructions supplied with the control installed to operate your fireplace:

For safety:

•Install a switch lock or a wall/remote control with child protection lockout feature.

•Keep remote controls out of reach of children.

See your dealer if you have questions.

G. IPI Battery Tray/Battery Installation

The IntelliFireTM Plus system has a battery backup option.

Battery longevity and performance will be affected by the service temperatures of this appliance. Batteries should only be used as a power source in the event of an emergency such as an outage.

NOTICE: Batteries should only be used as a power source in the event of an emergency such as an outage.

8	Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

H. Control Module Operation

5. Module Reset

1.The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 2.3.

OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or remote. The unit should be in the OFF position during installation, service, battery installation, fuel conversion, and in the event that the control goes into LOCK-OUT mode as a result of an error code.

ON Position: Appliance will ignite and run continuously in the HI flame setting, with no adjustment in flame output. This mode of operation is primarily used for initial installation or power outage operation with battery backup.

REMOTE Position: Appliance will initiate commands from an optional wired wall switch and/or the wireless remote (RC300).

2.If using a wired wall switch with the module in REMOTE mode, the flame output can be adjusted with the HI/LO selector switch on the module. See Figure 2.3. Note that the flame HI/LO selector switch will become inactive once an optional remote control (RC200/RC300) is programmed to the control module. Note that the control module will always ignite the fireplace on HI and remain so for the initial 10 seconds of operation. If the HI/LO is switched to the LO position, the flame output will automatically drop to the lowest setting after the flame has been established for 10 sec. After this 10 second period, the flame can be adjusted from HI to LO with the switch.

3.The control module has safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the RC300 remote.

4.If you intend to use both an optional wired wall switch and the RC300 remote control to operate your fireplace, the wall switch will override any commands given by the remote.

	MODULE
	SELECTOR
	SWITCH
FLAME HI/LOW	STATUS	NG/LP GAS-TYPE
SWITCH	INDICATOR LED	SELECTOR SWITCH

This module may lock-out under certain conditions.

When this occurs, the appliance will not ignite or respond to commands. The module will go into lock-out mode by emitting three audible beeps, then continuously displaying a RED/GREEN error code at its status indicator LED.

•Check battery tray. Remove batteries if installed.

Batteries should only be installed for use during power outages. See Section G.

•Locate the module selector switch. (See Figure 2.3).

•Set the module selector switch to the OFF position.

•Wait five (5) minutes to allow possible accumulated gas to clear.

•Set the module selector switch to ON or REMOTE position.

•Start the appliance.

WARNING! Risk of Explosion! DO NOT reset the module more than one time within a five minute time period. Gas could accumulate in firebox. Call a qualified service technician.

Nine Hour Safety Shutdown Feature

The appliance has a safety feature that automatically shutsdown thefireplace after nine hoursof continuous operation without receiving a command from the wall switch or optional remote.

I. Before Lighting Fireplace

Before operating this fireplace for the first time, have a qualified technician:

•Verify all shipping materials have been removed from inside and/or underneath the firebox.

•Review proper placement of logs, ember material and/ or other decorative materials.

•Check the wiring.

•Check the air shutter adjustment.

•Ensure that there are no gas leaks.

•Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.

WARNING! Risk of Fire/Asphyxiation! DO NOT operate fireplace with fixed glass assembly removed.

•An Intellifire™ Plus ignition system is standard with this appliance.

Figure 2.3 Control Module

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

9

 J. Lighting Instructions (IPI)

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING

A.This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner. DO NOT try to light the burner by hand.

B.BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell

WHAT TO DO IF YOU SMELL GAS

•DO NOT try to light any appliance.

•DO NOT touch any electric switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•

C.Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, DO NOT

D.DO NOT use this appliance if any part has been under water. Immediately call the control system and any gas control which has been under water.

LIGHTING INSTRUCTIONS (IPI)

1. This appliance is equipped with an ignition device which	2.
automatically lights the burner. DO NOT try to light the burner by hand.

top of this label. If you do not smell gas, go to next step.

GAS	3.	To light the burner:
		Equipped with wall switch: Turn ON/OFF switch to ON.
VALVE		Equipped with remote or wall control: Press ON or FLAME button.
		Equipped with thermostat: Set temperature to desired setting.
	4.	If the appliance does not light after three tries, call your service technician or gas
		supplier.
TO TURN OFF GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch to OFF.	2.	Service technician should turn off electric power to the control when performing
Equipped with remote or wall control: Press OFF button.		service.

Equipped with thermostat: Set temperature to lowest setting.

DANGER

HOT GLASS WILL CAUSE BURNS.

DO NOT TOUCH GLASS UNTIL COOLED.

NEVER ALLOW CHILDREN TO TOUCH GLASS.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.

WARNING:

DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CONTROL VALVE.

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this ap-

agency or the gas supplier.

This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

WARNING: This product and the fuels used to operate this product (liquid propane or natural gas), and the products

of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm. For more information go to: www. P65Warnings.ca.gov.

Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

CAUTION:

Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline

DO NOT operate the appliance with	removed, cracked or
broken. Replacement of the	should be done by a licensed or

NOT FOR USE WITH SOLID FUEL

For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.

This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSIZ223.1/ NFPA 54, or the National Gas and Propane Installation code, CSA B149.1.

For additional information on operating your

refer to www.hearthnhome.com.

10	Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

K. After Appliance is Lit

Initial Break-in Procedure

•The appliance should be run three to four hours continuously on high.

•Turn the appliance off and allow it to completely cool.

•Remove fixed glass assembly. See Section 12.H.

•Clean fixed glass assembly. See Section 3.

•Replace the fixed glass assembly and run continuously on high an additional 9 hours.

This cures the materials used to manufacture the fireplace.

NOTICE! Open windows for air circulation during appliance break-in.

•Some people could be sensitive to smoke and odors.

•Smoke detectors could activate.

L.Frequently Asked Questions

	ISSUE	SOLUTIONS
	Condensation on the glass	This is a result of gas combustion and temperature variations. As the appliance warms, this
		condensation will disappear.
	Blue flames	This is a result of normal operation and the flames will begin to yellow as the appliance is al-
		lowed to burn for 20 to 40 minutes.
		When first operated, this appliance may release an odor for the first several hours. This is caused
	Odor from appliance	by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
		also be released from finishing materials and adhesives used around the appliance.
		This is a normal result of the curing process of the paint and logs. Glass should be cleaned
	Film on the glass	within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
		process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See
		your dealer.
		Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
	Metallic noise	the sound produced by a furnace or heating duct. This noise does not affect the operation or
		longevity of the appliance.
	Is it normal to see the pilot flame burn	In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is
	continually?	turned off. Some optional control systems available with IPI models may allow pilot flame to
		remain lit.

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

11

3 Maintenance and Service

Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

When properly maintained, your appliance will give you many years of trouble-free service. We recommend annual service by a qualified technician.

A. Maintenance Tasks-Homeowner

Installation and repair should be done by a qualified technician only. The appliance should be inspected before use and at least annually by a professional service person.

The following tasks may be performed annually by the homeowner. If you are uncomfortable performing any of the listed tasks, please call your dealer for a service appointment.

More frequent cleaning may be required due to lint from carpeting or other factors. Control compartment, burner and circulating air passageway of the appliance must be kept clean.

CAUTION! Risk of Burns! The appliance should be turned off and cooled before servicing.

Glass Cleaning

Frequency: Seasonally

By: Homeowner

Tools Needed: Protective gloves, glass cleaner, drop cloth and a stable work surface.

CAUTION! Handle fixed glass assembly with care.

Glass is breakable.

•Avoid striking, scratching or slamming glass

•Avoid abrasive cleaners

•DO NOT clean glass while it is hot

•Prepare a work area large enough to accommodate fixed glass assembly and door frame by placing a drop cloth on a flat, stable surface.

Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces.

•Remove decorative front from appliance and set aside on work surface.

•See Section 12.H for instructions to remove fixed glass assembly.

•Clean glass with a non-abrasive commercially available cleaner.

-Light deposits: Use a soft cloth with soap and water

-Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer)

•Carefully set fixed glass assembly in place on appliance.

Hold glass in place with one hand and secure glass latches with the other hand.

•Reinstall decorative front.

Surrounds, Decorative Fronts

Frequency: Annually

By: Homeowner

Tools needed: Protective gloves, stable work surface

•Assess condition of screen and replace as necessary.

•Inspect for scratches, dents or other damage and repair as necessary.

•Check that louvers are not blocked.

•Vacuum or dust surfaces.

Remote Control

Frequency: Seasonally

By: Homeowner

Tools needed: Replacement batteries and remote control instructions.

•Locate remote control transmitter and receiver.

•Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.

•Place batteries as needed in remote transmitters and battery-powered receivers.

•Place remote control out of reach of children.

If not using your fireplace for an extended period of time

(summer months, vacations/trips, etc), to prevent unintended operation:

• Remove batteries from remote controls.

12	Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

Venting

Frequency: Seasonally

By: Homeowner

Tools needed: Protective gloves and safety glasses.

•Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc.

•Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See

Section 6.

•Inspect for corrosion or separation.

•Verify weather stripping, sealing and flashing remains intact.

•Inspect draft shield to verify it is not damaged or missing.

B. Maintenance Tasks-Service Technician

The following tasks must be performed by a qualified technician.

Gasket Seal and Glass Assembly Inspection

Frequency: Annually

By: Service Technician

Tools needed: Protective gloves, drop cloth and a stable work surface.

•Inspect gasket seal and its condition.

•Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat.

•Confirm there is no damage to glass or glass frame.

Replace as necessary.

•Verify that fixed glass assembly is properly retained and attachment components are intact and not damaged. Replace as necessary.

Logs

Frequency: Annually

By: Service Technician

Tools needed: Protective gloves.

•Inspect for damaged or missing logs. Replace as necessary. Refer to Section 12 for log placement instructions.

•Verify correct log placement and no flame impingement causing sooting. Correct as necessary.

Firebox

Frequency: Annually

By: Service Technician

Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral spirits, primer and touch-up paint.

•Inspect for paint condition, warped surfaces, corrosion or perforation. Sand and repaint as necessary.

•Replace appliance if firebox has been perforated.

Control Compartment and Firebox Top

Frequency: Annually

By: Service Technician

Tools needed: Protective gloves, vacuum cleaner, dust cloths

•Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.

•Remove all foreign objects.

•Verify unobstructed air circulation.

Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18

13

Burner Ignition and Operation

Frequency: Annually

By: Service Technician

Tools needed: Protective gloves, vacuum cleaner, whisk broom, flashlight, voltmeter, indexed drill bit set, and a manometer.

•Verify burner is properly secured and aligned with pilot or igniter.

•Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.

•Replace Glowing embers with new dime-size pieces.

DO NOT block ports or obstruct lighting paths. Refer to

Section 12 for proper ember placement.

•Verify batteries have been removed from battery back-up

IPI systems to prevent premature battery failure or leaking. For optimal battery life, locate the battery pack outside of the control cavity on the hearth. This placement will reduce the chances of overheating the batteries during extended burns which could result in reduced battery life or degradation.

• Check for smooth lighting and ignition carryover to all ports. Verify that there is no ignition delay. Inspect and ensure the lighting of the main burner occurs within four seconds of the main gas valve opening.

•Inspect for lifting or other flame problems.

•Verify air shutter setting is correct. See Section 12 for required air shutter setting. Verify air shutter is clear of dust and debris.

•Inspect orifice for soot, dirt and corrosion. Verify orifice size is correct. See Service Parts List for proper orifice sizing.

•Verify manifold and inlet pressures. Adjust regulator as required.

• Check all accessible gas-carrying tubes, connections, pipes and other components for leaks.

•Inspect pilot flame pattern and strength. See Figure 3.1 for proper pilot flame pattern. Clean or replace orifice spud as necessary.

•Inspect thermocouple/thermopile or IPI flame sensing rod for soot, corrosion and deterioration. Polish with fine steel wool or replace as required.

•Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sense rod. Replace pilot as necessary. (IPI only)

Figure 3.1 IPI Pilot Flame Patterns

14	Quadra-Fire • QFI30-C, QFI35-C • 2227-901 Rev. AA • 7/18