If the information in this manual is not followed exactly,
a fire or explosion may result causing property damage, personal injury or loss of life.
-Do not store or use gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.
-WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
-Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
WARNING!
Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult a qualified installer, service agency or the gas supplier.
FOR YOUR SAFETY
The appliance area must be kept clear and free from combustible materials, gasoline and other flammable vapors and
liquids.
This manual must be used for installation of the DV400S Direct Vent Heater and retained by the homeowner for operating and
maintenance instructions. This heater may be installed with a vertical or horizontal direct vent terminator system.
1445 North HIghway
Colville, WA 99114
#30211C March 4, 2002
This appliance may be installed in an aftermarket,
permanently located, Manufactured (Mobile) Home,
where not prohibited by Local Codes.
This appliance is only for use with the type of fuel
indicated on the Rating Plate. This appliance is not
convertible for use with other gases, unless a certified Conversion Kit is used.
aladdin@aladdinhearth.com
DV400S DIRECT VENT ROOM HEATER
R
AladdinHearthProductswelcomes youtoour traditionofexcellence!InchoosingaQuadra-Fireappliance,you
have our assurance of commitment to quality, durability, and performance.
This commitment begins with our research of the market, including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of our stoves, inserts and fireplaces. And yet we are oldfashioned when it comes to craftsmanship. During manufacturing each unit is meticulously fabricated and gold
surfaces are hand-finished for lasting beauty and enjoyment. Our pledge to quality is completed as each model
undergoes a quality control inspection. Additionally, we feel it is important to offer you several finishing options and
accessories to compliment your home’s décor, individualize the use of your appliance, and provide financial options
in acquiring a quality hearth appliance. Ask your Quadra-Fire Dealer for information on these options. From
design, to fabrication, to shipping; our guarantee of quality is more than a word, it’s Quadra-Fire tradition, and we
proudly back this tradition with a Lifetime Warranty.
Prior to installation, we ask you to take a few moments to read this manual. It has been our experience that your
overall enjoyment of your new appliance will be greatly enhanced by becoming familiar with its installation,
operation and maintenance requirements. We wish you and your family many years of enjoyment in the warmth
and comfort of your hearth appliance. Thank you for choosing Quadra-Fire.
______________________
Vice President
Research & Development
______________________
General Manager
_______________________
Central Sales Manager
_______________________
Sr. Purchasing Agent
_____________________
Vice President
Marketing & Product Planning
______________________
Quality / Technical
Support Manager
______________________
Eastern Sales Manager
______________________
Human Resources &
Community Relations
March 4, 2002 Page 2 30211C
DV400S DIRECT VENT ROOM HEATER
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OWNER'S NOTES:
Important!
Complete now for future reference.
MODELNAME DV400S
Serial Number
Located on the Ratings Label on back of unit.
Date Purchased
Dealership Where Purchased
Dealer Phone
Table of Contents
Safety Precautions 4
Listings and Code Approvals 5
Ratings Label 5
Description of the DV400S Room Heater 6
Heater System Components 7
Clearances 8
Termination 9
A. Horizontal Termination 10-13
B. Vertical Termination 14-16
C. Existing Masonry Chimney Installation 16-17
D. Existing Class A Metal Chimney
Additional Information:
After completing your warranty card, attach your sales receipt
and warranty stub here for future reference.
Installation 17-18
Gas Line Installation 19
Gas Pressure 19
Field Fuel Conversion 19
High Altitude Conversion 20
Optional Accessories 21-22
Firebox Entry 23-24
Lighting Instructions 25-26
Maintenance Instructions 27
Trouble Shooting 28-29
Replacement Parts 29
Lifetime Warranty 30
March 4, 2002 Page 3 30211C
DV400S DIRECT VENT ROOM HEATER
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PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Safety Precautions
1. PLEASE READ THESE INSTALLATION INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION PROCEDURES.
FAILURE TO FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY AND/OR
PROPERTY DAMAGE.
2. DUE TO HIGH TEMPERATURES THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE
AND DRAPERIES.
3. CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURES AND SHOULD STAY
AWAY TO AVOID BURNS OR CLOTHING IGNITION.
4. YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.
5. CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.
6. ANY SAFETY SCREEN OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERATING
THE APPLIANCE.
7. WARNING: DO NOT OPERATE APPLIANCE WITH THE PANEL(S) REMOVED, CRACKED OR BROKEN. REPLACEMENT OF THE
PANEL(S) SHOULD BE DONE BY A LICENSED OR QUALIFIED SERVICE PERSON.
8. INSTALLATION AND REPAIR SHOULD BE DONE BY A QUALIFIED SERVICE PERSON. THE APPLIANCE SHOULD BE
INSPECTED BEFORE USE AND AT LEAST ANNUALLY BY A QUALIFIED SERVICE PERSON. MORE FREQUENT CLEANING
MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM CARPETING, BEDDING MATERIAL, ETC. IT IS IMPERATIVE THAT
CONTROL COMPARTMENTS, BURNERS AND CIRCULATING AIR PASSAGEWAYS OF THE APPLIANCE BE KEPT CLEAN.
9. ENSURE THAT THE FLOW OF COMBUSTION AND VENTILATION AIR NOT BE OBSTRUCTED.
10. ENSURE THAT ADEQUATE COMBUSTION AND VENTILATION AIR ARE PROVIDED.
NOTE: Illustrations throughout these instructions reflect typical installations and are for design purposes only. Actual
installation may vary slightly due to individual design preferences. However, minimum and maximum clearances
must be maintained at all times.
The illustrations and diagrams used throughout these installation instructions are not drawn to scale.
March 4, 2002 Page 4 30211C
DV400S DIRECT VENT ROOM HEATER
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DO NOT REMOVE THIS LABEL /
NE PAS ENLEVER L’ÉTIQUETTE
Made in U.S.A. /
Fait Aux États-Unis
Keep burner and control compartment clean. See installation and operating instructions accompanying this appliance. Gardez le brûleur et le
compartiment de contrôle propres. Vérifiez les instructions d’installation et d’opération qui accompagnent cet appareil. This vented gas fireplace heater
is not for use with air filters. / Cet appareil de chauffage au gaz n’est pas pour l’usage avec des filtres d’air
MODEL / MODELE: DV400S VENTED GAS FIREPLACE HEATER
FOURNAISE AU GAZ AVEC VENTILATION
NOT FOR USE WITH SOLID FUEL /
NE PAS UTILISER AVEC LE COMBUSTIBLE SOLIDE
SERIAL NO.
A Division of Hearth Technologies Inc.
1445 North Highway Colville,
WA 99114
O-T L
Listed by
Beaverton
Oregon USA
OMNI-Test Laboratories, Inc.
C
Report No. / Rapport Numero
061-S-22-4
APPROVED FOR CANADA AND USA TO: ANSI Z21.88-1998 / CSA 2.33-M98 Vented Gas Fireplace Heaters, and applicable sections of UL307b Gas Burning Heating Appliances for
Manufactured Homes and Recreational Vehicles, CAN/CGA 2.17-M91 “Gas Fired Appliances for use at High Altitudes.” This appliance is manufactured for operation with Natural Gas.
For conversion to propane Manufacturer’s Part #844-8230 and instructions must be used. This appliance may be installed in a bedroom or bedsitting room; in Canada remote
thermostat installation is required.
APPROUVÉ POUR LE CANADA ET LES ÉTATS-UNIS: ANSI Z21.88-1998 / CSA 2.33-M98 Fournaises au Gaz avec Ventilation, et les sections applicables de UL 307b Appareils de
Chauffage Au Gaz pour les Maisons Mobiles et les Véhicules Motorisés, CAN/CGA 2.17-M91 “Gas Fired Appliances for use at High Altitudes”. Cet appareil est manufacturé pour
l’opération avec le Gaz Naturel. Pour une conversion au gaz propane les pièces du Manufacturier #844-8240 et ses instructions doivent être utilisées. Cet appareil peut être utilisé
dans une chambre à coucher ou salle de séjour; au Canada, l’installation d’un thermostat à distance est exigée.
FAN TYPE VENTED CIRCULATOR / VENTILATEUR CIRCULATOIRE Opt. Blower Part #844-0150
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located,
manufactured (mobile) home where not prohibited by local codes. See owner's manual for details. This appliance is not convertible for use with other
gases, unless a certified kit is used. Cet appareil doit etre utilise uniquement avec le type de gaz indique sur la plaque signaletique et peut etre installe
dans une maison prefabriquee (mobile) installee a demeure si les reglements locaux le permettent. Voir la notice du proprietaire pour plus de details. Cet
appareil ne peut etre converti a d'autres gaz sauf si une trousse de conversion certifiee est utilisee.
This appliance must be properly connected to a venting system in accordance with the manufacturer's installation instructions. If venting is disconnected
for any reason, the vent-air intake system must be properly resealed and reinstalled.
Cet appareil doit ê correctement raccordé á un système d'évacuation, conformément aux instructions du fabricant.
For use with Natural Gas For use with Propane
Usage Au Gaz NaturelUsage Au Gaz Propane
0-4500’0-4500’
Input Rate on “HI” (BTU/Hr)29,50028,500
Puissance Évaluée à “HI” (BTU/Hr)
Input Rate on “LO” (BTU/Hr)19,50024,000
Puissance Évaluée à “LO” (BTU/Hr)
Maximum Output (BTU/Hr)22,70022,500
Puissance Maximum (BTU/Hr)
Main Burner Orifice .106/2.69 DIA./mm.063/1.60 DIA./mm
Orifice du Brûleur Principal
Minimum Inlet Pressure (Inches W.C.)4.5”11”
Pression Minimum de la Valve (pouces W.C.)
Maximum Inlet Pressure (Inches W.C.)7.0”14”
Pression Maximum de la Valve (pouces W.C.)
Manifold Pressure on “HI” (Inches W.C.)3.5”10”
Pression du Collecteur d’ Échappement à “HI” (pouces W.C.)
This appliance equipped for altitudes 0-2000’ (0-610m) in USA; and in Canada for altitudes of 0-4500’ (0-1370m). In USA for Altitudes above
2000’, the vent configuration, orifice, or combination of both may need to be changed. See Owner’s Manual for information on making these
changes. Cet appareil est équipé pour les altitudes de 0-2000’ (0-610m) aux États-Unis; et au Canada pour les altitudes de 0-4500’ (0-1370m).
Pour les altitudes au dessus de 2000’ aux États-Unis, la configuration du ventilateur, son orifice ou les deux peuvent possiblement avoir à être
changé. Voyez le manuel du propriétaire pour les informations sur ces changements.
This appliance must be installed in accordance with local codes, if any; if none, follow ANSI Z223.1 in USA, CAN 1-B149 in Canada.
250-5911
LISTING & CODE APPROVALS
U.S. CERTIFICATION
The DV400S Series Room Heater has been tested in accordance with the
ANSI standard Z21.88 1998 and UL307B and has been listed by OMNITest Labs for installation and operation as described in these installation
and operation instructions. All components are A.G.A. or UL safety
certified.
Canada Certification
The DV400S Series Room Heater has been tested in accordance with
CSA 2.33-M98 and has been listed by OMNI-Test Labs for installation and
operation as described in these installation and operating instructions. All
components are C.G. A. or C.S.A. safety certified.
This Heater is approved for installation in bedrooms and mobile
homes in the United States and Canada.
Local Codes
This installatin must conform with local codes or, in the absence of local codes,
with theNational Fuel Gas Code, ANSI Z223.1-latest edition, in the U.S.A. and the
CAN/CGA B149-latest edition, in Canada.
Efficiency
The efficiency rating of the appliance is a product thermal efficiency
rating determined under continuous operating conditions and was determined
independently of any installed system.
SERIAL/RATING LABEL
March 4, 2002 Page 5 30211C
DV400S DIRECT VENT ROOM HEATER
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VENT
SECTION
VENT
SECTION
VENT
SECTION
90û ELBOW
ROUND
SUPPORT
BOX/WALL
THIMBLE
HORIZONTAL
TERMINATION
CAP
VERTICAL
TERMINATION
CAP
STORM
COLLAR
FLASHING
FIRESTOP
SPACER
ROUND
SUPPORT
BOX/WALL
THIMBLE
CATHEDRAL
CEILING
SUPPORT
BOX
DESCRIPTION OF THE HEATER SYSTEM
The DV400S is a Direct Vent Room Heater. Combustion air is supplied from outside, not from
inside the house as with other types of heaters.
TYPICAL ASSEMBLY
The installation of this Quadra-Fire DV400S
system consists of the following:
1. Appliance
2. Venting System
3. Termination
Optional Components include:
1. Blower Kit
2. Decorative Glass Accent
3. Warming Shelf
4. Remote Control
NOTE: Operation of a Direct Vent Heater
may be sporadic in high wind situations.
DV400S - With Optional BK95 DV400S Front View
March 4, 2002 Page 6 30211C
DV400S DIRECT VENT ROOM HEATER
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HEATER SYSTEM COMPONENTS
839-0710 DV400S, Matte Black, NG
844-0150 Fan Kit, BK95, Var. Speed, Thermostat “ON/OFF”
844-0140 Decorative Glass accent - gold, DT6G
844-7850 Warming Shelf, Matte Black (pr.)
844-7950 Warming Shelf Bracket - w/mitten rod, Black (pr.)
844-7960 Warming Shelf Bracket - w/mitten rod, Gold (pr.)
844-8230 LP Conversion Kit, SPCK400S
844-8240 NG Conversion Kit, SNCK400S
SECURITY CHIMNEY'S SECURE VENT CHIMNEY SYSTEM
Your Quadra-Fire DV400S has been approved with Security Chimney's Secure Vent Chimney System. Please
contact your local dealer and they will advise you of the required parts needed for your installation. All the required
certification tests have been successfully completed with OMNI-Test Laboratories, Inc.
SIMPSON DURA-VENT PARTS LIST
Termination Caps & Snorkels:
991 High Wind Vertical Termination Cap
986 High Wind Horizontal Termination Cap
980 Vertical Termination Cap w/Wind Halo
983 Vertical Termination
984 Horizontal Termination Cap
981 Snorkel Termination (36”)
982 Snorkel Termination (14”)
950 Vinyl Siding Standoff
Flashing:
941 Cathedral Ceiling Support Box
943 Flashing, 0/12 to 6/12 Roof Pitch
943S Flashing, 7/12 to 12/12 Roof Pitch
943F Flashing, Flat Roof
970A Standard Termination Kit includes
1 each of:“ 990B, 940, & 985
See Note #1 below.
971HW Standard Termination Kit includes
1 each of:“990B, 940, 985, 904B, 911B
973 Vertical Termination Kit includes 1 each
of:“943, 953, 991 (support box NOT included)
Note #1: Straight pipe lenghts are needed to complete installation, the
black 45° elbow is NOT included in kit.
The following venting parts are available from your Dealer:
HHW2 Horizontal High Wind Cap
HHW2K Horizontal Kit includes 90° Black Elbow,
Wall Thimble, 24" Black Pipe, 11" - 14
5/8" Adjustable Vent, HHW2 Termination Cap.
The VTA1, Vertical Termination Adapter Kit, may also be
safely used with this Heater. It is composed of a Vertical
Termination Cap and Cover Plate for existing vertical
chimney.
March 4, 2002 Page 7 30211C
DV400S DIRECT VENT ROOM HEATER
R
S
T
O
V
E
STOVE
6"
6"
6"
6"
48"
MAX.
4"
4"
STOVE
HEARTH PROTECTION IS NOT
NECESSARY ON THIS GAS HEATER.
DURA-VENT GS VENTING SYSTEM COMPONENTS
CATALOG # DESCRIPTION
953 Storm Collar
963 Firestop Spacer
988 Wall Strap
981 Snorkel Termination (36")
982 Snorkel Termination (14")
971 Horizontal Kit (Horizontal Termination Cap, One 90 Degree Black Elbow, Wall
Thimble, 24" Black Pipe, 11" - 14 5/8" Adjustable Vent
980 Vertical Termination Cap with Wind Halo
984 Horizontal Termination Cap
909B Retrofit Adjustable Chimney Connector Retrofit Chimney Connector Plate
950 VSS - Vinyl Siding Standoff/Shield
3951 Round Ceiling Support/Wall Thimble Trim Kit, Polished Brass
3960 Cathedral Ceiling Support Trim Kit, Polished Brass
HHW2 Horizontal High Wind Cap (recommended for optimal performance)
HHW2K Horizontal Kit (One 90 degree Elbow, Wall Thimble, 24" Black Pipe, 11" - 14 5/8"
Adjustable Vent, HHW2 Termination Cap.
CLEARANCES
The following clearances to combustibles must be maintained:
Minimum clearances to the floor - 0"
Back of unit to wall - 6”
Sides of unit to wall - 6
Base of the unit to ceiling - 72".
Minimum clearances to Venting are as follows:
Horizontal runs require a 1-1/2” minimum Air Space on the top and
an 1/2” minimum Air Space on the sides and bottom of the outer
Vent Section. If an Elbow is being used,in an enclosed wall, floor
or ceiling, a top Air Space clearance of 3” must be maintained.
Vertical rise sections require a 1” minimum Air Space completely
around the Vent section. These clearances must be maintained
at all times.
This appliance is certified for installation in a bed/sitting room in
the U.S. and Canada.
Mobile Home Installations. Appliances installed in Mobile Homes
must be secured to the floor in a minimum of two locations.
Positioning the Appliance.
This appliance may be placed on a combustible or non-combustible continuous, flat surface. When the appliance is installed
directly on carpeting, tile or other combustible material other than
wood flooring, the appliance shall be installed on a metal or wood
panel extending the full width and depth of the appliance. Slide
the Heater into position and level the Heater from side-to-side
and front-to-back. Shim as necessary.
Figure 1
Minimum Clearances To Combustibles
March 4, 2002 Page 8 30211C
DV400S DIRECT VENT ROOM HEATER
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TERMINATION
Four types of Termination are possible for this Heater: Horizontal, Vertical, Existing Masonry or Existing Class A
Class A Metal Chimney
Vertical Flat Ceiling
Cathedral Ceiling
Horizontal Termination
COMMON INSTALLATIONS
March 4, 2002 Page 9 30211C
R
16'
MAX.
15' MAX.
VENTING CAN ONLY TERMINATE
WITHIN THIS AREA.
2'
MIN.
10' MAX.
15" MIN.
4'
29"
591/2"*
* MINIMUM VENT
HEIGHT (CENTER)
(SEE NOTE)
15' MAX. HORIZONTAL RUN
2' 3' 4' 5' 6' 7' 8' 9' 10' 11' 12' 13' 14' 15'
16'
Thru
4'
3'
2'
X
X
XXX
X
X X
X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X X X X
X X X X X
X
X
X X X X X
X
X
X
X
X
X
X
X
X
X
V
E
R
T
I
C
A
L
R
I
S
E
A. Horizontal Termination
DV400S DIRECT VENT ROOM HEATER
Refer to Chart A and Figure 2 for horizontal venting recommendations. The
minimum vertical rise allowed for horizontal termination is 2" from the top of the
Note: Horizontal runs will require the use of one
vent support for every 3' of vent.
heater. The maximum horizontal run allowed for venting is 15' with a minimum
4' rise.
A single vertical to horizontal elbow is already calculated into the allowable 15' run.
Each additional elbow reduces the maximum horizontal distance by 3' feet.
Example: When using three elbows, the maximum horizontal distance has been
reduced to 9' (3 - 1 = 2 elbows x 3' = 6'; 15' max. - 6' of elbows = 9' of horizontal
run.) Even with only these three elbows ( the equivalent of 6' additional horizontal
feet) you now need a minimum of 4' of vertical rise. See Chart A.
If a vertical - to - horizontal elbow is enclosed within a wall, floor or ceiling, an air
space clearance of 3" must be maintained.
Due to the many different combinations that can be used when constructing
venting, the number of vent sections required can only be determined by the
installer.
Horizontal venting must terminate within the shaded area shown in Fig. 2. Chart
CHART A - Venting Combinations
Note: A horizontal run of vent must have a 1/4"
rise for every 1 ft. of run towards the termination.
Never allow the vent to run downward. This could
cause high temperatures and the possibility of a
fire.
A illustrates the figures included in that shaded area. For example, if your vertical
rise is the minimum two feet, venting can terminate anywhere between 20 - 1/2"
(includes wall thickness and assumes 4", and venting required to termination cap)
and 10' feet.
Venting termination must not be recessed into the wall or siding. Fig 3 on Page 9
illustrates termination cap location and minimum dimensions for each termination
application. Or follow ANSI Z223.1, latest edition.
March 4, 2002 Page 10 30211C
Fig. 2 - Horizontal Lenth
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