Model:
QVI-30FB
READ THIS MANUAL BEFORE INSTALLING OR
OPERA TING THIS APPLIANCE. THIS INSTALLERS
GUIDE MUST BE LEFT WITH APPLIANCE FOR
FUTURE REFERENCE.
WARNING: IF THE INFORMATION
IN THESE INSTRUCTIONS IS NOT
FOLLOWED EXACTL Y, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Owner’s Manual
Installation and Operation
WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION,
SERVICE OR MAINTENANCE CAN
CAUSE INJURY OR PROPERTY DAMAGE. REFER TO THIS MANUAL. FOR
ASSIST ANCE OR ADDITIONAL INFORMATION CONSULT A QUALIFIED INST ALLER, SERVICE AGENCY , OR THE
GAS SUPPLIER.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
- What to do if you smell gas
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
- Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
Printed in U.S.A. Copyright 2007
Quadra-Fire, a brand of Hearth & Home Technologies
1445 North Highway, Colville, WA 99114
This product may be covered by one or more of the following patents: (United St ates) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 51 13843, 5191877, 5218953, 5263471,
5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165,
6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802,
6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250,
780403, 1418504 or other U.S. and foreign patents pending.
1.This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home, where not prohibited
by local codes.
2. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases, unless a certified kit is used.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed
plumber or gas fitter;
See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.
Please contact your Quadra-Fire dealer with
any questions or concerns. For the location
of your nearest Quadra-Fire dealer, please
visit www.quadrafire.com.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
1
SAFETY AND WARNING INFORMATION
READ and UNDERSTAND all instructions carefully
!
before starting the installation. FAILURE TO
FOLLOW these installation instructions may result
in a possible fire hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the
!
Using Your Fireplace section of the Owners Guide.
DO NOT USE this appliance if any part has been
!
under water. Immediately CALL a qualified service
technician to inspect the unit and to replace any part
of the control system and any gas control which has
been under water.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.
!
Installation and repair should be PERFORMED by a
qualified service person. The appliance and venting
!
system should be INSPECTED before initial use
and at least annually by a professional service
person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding
material, etc. It is IMPERATIVE that the unit’s
control compartment, burners, and circulating air
passageways
adequate combustion and ventilation air.
BE KEPT CLEAN to provide for
These units MUST use one of the vent systems
described in the Installing the Fireplace section of
!
the Installers Guide. NO OTHER vent systems or
components MAY BE USED.
This gas fireplace and vent assembly MUST be
!
vented directly to the outside and MUST NEVER be
attached to a chimney serving a separate solid fuel
burning appliance. Each gas appliance MUST USE
a separate vent system. Common vent systems are
PROHIBITED.
INSPECT the external vent cap on a regular basis to
!
make sure that no debris is interfering with the air
flow.
The glass door assembly MUST be in place and
!
sealed, and the trim door assembly MUST be in
place on the fireplace before the unit can be placed
into safe operation.
DO NOT OPERATE this appliance with the glass
!
door removed, cracked, or broken. Replacement of
the glass door should be performed by a licensed
or qualified service person. DO NOT strike or slam
the glass door.
Always KEEP the appliance clear and free from
!
combustible materials, gasoline, and other
flammable vapors and liquids.
NEVER OBSTRUCT the flow of combustion and
!
ventilation air. Keep the front of the appliance
CLEAR of all obstacles and materials for servicing
and proper operations.
Due to the high temperature, the appliance should
be LOCATED out of traffic areas and away from
!
furniture and draperies. Clothing or flammable
material SHOULD NOT BE PLACED on or near the
appliance.
Children and adults should be ALERTED to the
!
hazards of high surface temperature and should
STAY AWAY to avoid burns or clothing ignition.
Y oung children should be CAREFULL Y SUPERVISED
when they are in the same room as the appliance.
The glass door assembly SHALL ONLY be
!
replaced as a complete unit, as supplied by the gas
fireplace manufacturer. NO SUBSTITUTE material
may be used.
DO NOT USE abrasive cleaners on the glass door
!
assembly. DO NOT ATTEMPT to clean the glass
door when it is hot.
Turn off the gas before servicing this appliance. It is
recommended that a qualified service technician
!
perform an appliance check-up at the beginning of
each heating season.
Any safety screen or guard removed for servicing
!
must be replaced before operating this appliance.
DO NOT place furniture or any other combustible
!
household objects within 36 inches of the fireplace
front.
2
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
TABLE OF CONTENTS
Safety and Warning Information ................................................ 2
Î
Service Parts Lists ..................................................................... 4
Section 1: Approvals and Codes............................................... 7
Appliance Certification................................................................... 7
Installation Codes.......................................................................... 7
High Altitude Installations............................................................... 7
Requirements for the Commonwealth of Massachusetts ............ 8
Section 2: Getting Started ......................................................... 9
Introducing the Quadra-Fire Gas Appliances ................................ 9
Pre-installation Preparation........................................................... 9
V enting and Installation.................................................................. 9
Section 3: Installing the Insert ................................................ 12
Step 1 Installing the Vent System............................................ 12
Step 2 Positioning, Leveling, and Securing the Insert............. 16
Step 3 The Gas Control Systems ........................................... 16
Step 4 The Gas Supply Line ................................................... 16
Step 5 Gas Pressure Requirements ...................................... 17
Step 6 Wiring the Appliance .................................................... 17
Step 7 Installing Logs and Ember Material.............................. 19
Shutter Settings........................................................... 19
Positioning the Logs .................................................... 19
Placing the Ember Material.......................................... 19
Step 8 Installing Trim Surround............................................... 19
Step 9 Before Lighting the Appliance ...................................... 20
Step 10 Lighting the Appliance.................................................. 21
After the Installation..................................................................... 21
Section 4: Maintaining and Servicing Your Appliance ........ 22
Section 5: Troubleshooting .................................................... 23
Limited Lifetime Warranty ........................................................... 25
Î = Contains updated information.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
3
4
1
6
2
7
3
5
12
11
10
Service Parts
Service Parts Diagram
8
9
QVI-30FB
20
19
13
14
18
17
15
Log Set Assembly
16
Part number list on following page.
4
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
Î
Service Parts List
QVI-30FB
IMPORTANT:THISISDATED INFORMATION.The mos t currentinformation is located onyour
dealers' VIP site.Whenordering,s upplys erial and model numbers toensure correctservice
parts .
ITEM DESCRIPTION SERIAL # PART NUMBER
Log Set Assembly
1 Log 1
2 Log 2
3 Log 3
4 Log 4
5 Log 5
6 Log 6
7 Log 7
8 Slide Pla te A ssembly
Slide P late Handle
9 Baffle Assembly
10 Burner NG, LP 2020-024
11 Andirion
12 Gr ate A ssembly
13 Glass Door A ssembly
14 Rheostat K nob
15 Valv e Cover Pl ate
16 Piezo Ignitor
17 Rheo sta t Assembl y
18 Junction Box
19 Blower Assembly
20 Cover Plat e
Temp sensor
Wir ing Assembly
Vent Pipe Assembly
Glass Latch Assembly
Mineral Wool
Vermiculite Embers
Gasket Asse mbly
Contains pilot Gasket, pilot bracket and air passage gaskets
Thermocouple 446-511
Thermopile 060-512
Pilot tube SRV485-301
Patch Kit
Conversion Kit NG NGK - QV I30FB
Conversion Kit LP LPK- QV I30FB
Pilot Orifice NG 446-505
Pilot Orifice LP 446-517
Regulator NG 060-518
Regulator LP 060-519
Additional service part numbers appear on following page.
Pre 002952745
Post 002952745
LOGS-QVI30FB
SRV2020-140
SRV2020-141
SRV2020-142
SRV340-704
SRV340-706
SRV340-705
SRV740-707
783-108A
2019-201
783-147A
2020-046
434-0450
2020-025
GLA-FBINB
100-512
783-120
291-513
100-510A
040-250A
GFK-160A
778-185
107-531
2020-059
768-380A
386-122A
050-721
MYSTIC-EMBERS
783-430A
SRV-PACK
AVAILABLE
TO SHIP IN
24 HOURS
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
5
6
7
8
9
10
Standing Pilot V alve Assembly
1
2
3
4
5
Service Parts
Valve Assembly Parts Diagram
QVI-30FB
IMPORTANT: THI S IS DATED INFORMATION. The most current information is located
on your dealers' VIP site. When ordering, supply serial and model numbers to ensure
correct service parts.
ITEM DESCRIPTION SERIAL # PART NUMBER
1
2
3 Pi l ot cont rol K nob 571-530
4
5 Val ve Brack et 773-145
6
7
8 Brac ket, Ori fice 778-169
9 Brac ket, P i l ot 783-170
10
6
Flex B al l V al ve A s sem bl y 302-320A
Valve NG 060-522
Valve LP 060-523
Flam e Cont rol Knob 571-531
Pil ot A ss em bl y NG 485-510A
Pil ot A ss em bl y LP 485-511A
Orific e NG (#31A ) 506-800
Orific e LP (#49A ) 065-801
Flex i bl e G as Connect or 477-301A
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
AVAILABLE
TO SHIP IN
24 HOURS
Y
Y
Y
Y
Y
Y
Y
Y
1
Approvals and
Codes
Appliance Certification
The Quadra-Fire appliance discussed in this Installers Guide
has been tested to certification standards and listed by the
applicable laboratories.
Certification
MODEL: QVI-30FB
LABORA TOR Y: Underwriters Laboratories
TYPE: Vented Gas Fireplace Heaters
ST ANDARD:
ANSI Z21.88-2002•CSA2.33-2002•UL307B
Installation Codes
The appliance installation must conform to local codes.
Before installing the appliance, consult the local building
code agency to ensure that you are in compliance with all
applicable codes, including permits and inspections.
In the absence of local codes, the fireplace installation must
conform to the National Fuel Gas Code ANSI Z223.1 (in the
United States) or the CAN/CGA-B149 Installation Codes
(in Canada). The appliance must be electrically grounded
in accordance with local codes or, in the absence of local
codes with the National Electric Code ANSI/NFPA No. 70
(in the United St ates), or to the CSA C22.1 Canadian Electric
Code (in Canada).
High Altitude Installations
U.L. Listed gas appliances are tested and approved without requiring changes for elevations from 0 to 2,000 feet in
the U. S. A. and in Canada.
When installing this appliance at an elevation above 2,000
feet, it may be necessary to decrease the input rating by
changing the existing burner orifice to a smaller size. Input
rate should be reduced by 4% for each 1000 feet above a
2000 foot elevation in the U.S.A. or 10% for elevations
between 2000 and 4500 feet in Canada. If the heating value
of the gas has been reduced, these rules do not apply . To
identify the proper orifice size, check with the local gas
utility.
If installing this appliance at an elevation above 4,500 feet
(in Canada), check with local authorities.
These models may be installed in a bedroom or bed-sitting
room in the U.S.A. and Canada.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
7
NOTE: The following requirements reference various
Massachusetts and national codes not contained in
this document.
Requirements for the Commonwealth of
Massachusetts
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above finished grade in the area of the venting, including but not limited to decks and porches, the following
requirements shall be satisfied:
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on
the floor level where the gas equipment is to be installed.
In addition, the installing plumber or gasfitter shall observe
that a battery operated or hard wired carbon monoxide
detector with an alarm is installed on each additional level
of the dwelling, building or structure served by the side
wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors.
Inspection
The state or local gas inspector of the side wall horizontally
vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon
monoxide detectors and signage installed in accordance with
the provisions of 248 CMR 5.08(2)(a)1 through 4.
Exemptions
The following equipment is exempt from 248 CMR 5.08(2)(a)1
through 4:
• The equipment listed in Chapter 10 entitled “Equipment
Not Required T o Be V ented” in the most current edition
of NFP A 54 as adopted by the Board; and
• Product Approved side wall horizont ally vented gas fueled equipment installed in a room or structure separate
from the dwelling, building or structure used in whole or
in part for residential purposes.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system
design or venting system components with the equipment,
the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
• Detailed instructions for the installation of the venting
system design or the venting system components; and
• A complete parts list for the venting system design or
venting system.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
floor level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordance
with the above provisions shall comply with NFPA 720 and
be ANSI/UL 2034 listed and IAS certified.
Signage
A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the
exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read,
in print size no less than one-half (1/2) inch in size, “GAS
VENT DIRECTL Y BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide
the parts for venting the flue gases, but identifies “special
venting systems”, the following requirements shall be satisfied by the manufacturer:
• The referenced “special venting system” instructions shall
be included with the appliance or equipment installation
instructions; and
• The “special venting systems” shall be Product Approved
by the Board, and the instructions for that system shall
include a parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment,
all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain
with the appliance or equipment at the completion of the
installation.
See Gas Connection section for additional Commonwealth of Massachusetts requirements.
8
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
2
Getting Started
Introducing the Quadra-Fire Gas Appliances
Quadra-Fire direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
The information contained in this Installers Guide, unless
noted otherwise, applies to all models and gas control
systems. Gas appliance diagrams, including the dimensions,
are shown in this section.
Pre-install Preparation
This gas insert fireplace and its components are tested
and safe when installed in accordance with this Installers
Guide. Report to your dealer any parts damaged in shipment,
particularly the condition of the glass. Do not install any
unit with damaged, incomplete, or substitute parts.
The vent system components and trim surrounds are shipped
in separate packages. The gas logs are packaged
separately and must be field installed.
Read all of the instructions before starting the installation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
Failure to follow these instructions will void the owner’s warranty and may present a fire hazard.
The Hearth & Home Technologies Warranty will be voided
by, and Hearth & Home Technologies disclaims any
responsibility for, the following actions:
• Installation of damaged fireplace or vent system component.
• Modification of the fireplace or direct vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not manufactured and approved by Hearth & Home Technologies,
not withstanding any independent testing laboratory or other
party approval of such component part or accessory .
ANY SUCH ACTION MAY POSSIBLY CAUSE A FIRE HAZARD.
VENTING AND INSTALLA TION
1. Village Collection gas inserts are designed for recessed in-
stallations into solid fuel masonry or factory built non-combustible fireplaces that have been installed in accordance
with the National, Provincial, State and local building codes.
2. Minimum fireplace opening requirements are shown in
Figure 1 of this installation manual. The firebrick (refractory) can be removed from a factory built fireplace in or-
der to gain minimum gas insert opening requirements.
3. The metal floor of the solid fuel firebox may be removed
to facilitate the installation of the insert. CLEARANCE
TO COMBUSTIBLE MATERIAL UNDER THE INSERT
IS 1/4”. YOU MUST USE THE LEVELING LEGS TO
RAISE THE INSERT A MINIMUM OF 1/4” IF THE INSERT IS TO SIT ON COMBUSTIBLE MATERIAL. The
side walls and top structure of the firebox may not be
altered with the exception of removable baffles and dampers. The original fireplace may never be returned to solid
fuel in this condition.
WARNING: A HEARTH OR HEARTH EXTEN-
!
SION (IF PRESENT)
THER OF THE FOLLOWING: 1) THE SOLIDFUEL BURNING FIREPLACE MANUFACTURER’S
SPECIFICATION, OR 2) LOCAL BUILDING CODES
REQUIRED BY AUTHORITY HAVING JURISDICTION.
WARNING: THE SOLID FUEL FIREPLACE HAS
BEEN CONVERTED FOR USE WITH GAS
!
ONL Y AND CANNOT BE USED FOR BURNING
WOOD OR SOLID FUELS UNLESS ALL ORIGINAL
PARTS HAVE BEEN REPLACED AND THE FIREPLACE HAS BEEN REAPPROVED BY THE AUTHORITY HAVING JURISDICTION.
4. The solid fuel fireplace’s flue damper must be fully locked
in the open position or removed for installation.
5. The chimney must be cleaned and in good working order and constructed of noncombustible materials.
6. Make sure that all chimney cleanouts fit properly so air
cannot leak into the chimney.
7. To assure top performance, safety and efficiency, inserts
must be installed with an approved flue liner as per CAN/
CGA B-149 or National Fuel Code ANSI Z223 and these
instructions.
8. Install the insert without the trim surround and make all
gas, venting, and electrical connections.
9. Install decorative trim surround. The surround is tested
AND approved with this gas insert AND may cover existing air circulation vents or grills on the solid fuel fireplace
into which it is installed. Should the surround not cover
all ventilation grill surfaces, the grill should be left open.
NOTE: DECORATIVE TRIM SURROUND HAS BEEN
TESTED AND APPROVED TO COVER
CIRCULATION VENTS OR GRILLS.
Only trim kit(s) supplied by the manufacturer shall
be used in the installation of this appliance.
WARNING: Only the surround, as supplied,
!
may be used to cover integral grills on the
solid fuel burning fireplace. No other components
such as shrouds, sheet metal plates, etc. may be
used to seal off vents. Remote grills or openings
outside of the surround MUST NOT be covered or
sealed.
If the factory built fireplace has no gas ac-
!
cess holes provided, an access hole of 1” diameter (25mm) or less may be drilled through the
lower sides or bottom of the combustion chamber in a proper workmanship like manner.
MUST COMPLY WITH EI-
EXISTING AIR
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
9
GAS ACCESS
GAS CONT ROL
VALVE
SURROUND
DOOR
GLASS
ASSEMBLY
RATING PL ATE
EXHAUST STARTING
ON/OFF
SWITCH
ELECTRICAL JUNCTION
BOX ACCESS
INLET AIR STAR T ING COLLAR
COLLAR
B
2”
(50.8mm)
TOP VI EW
A
C
QVI-30 FB MINIMU M F IRE PLACE SIZE
Location Inches Millimeters
A Front Width 30-1/4 768
B Rear Width 19 483
C Depth 14-1/8 359
* Height 22-1/2 572
* NOTE: If exhaust collar on insert and fi replace damper do not line up, add 4
inches (102mm) to minimum fireplace height for bends in vent pipe.
Figure 1. Diagram of insert and minimum fireplace dimensions
10
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
Dimensions in brackets
are millimeters.
2-1/16
3-1/8
80[]
52[]
5-9/16
142[]
A
B
2-1/2
64[]
13-3/4
350[]
C
REF
4
102[]
E
1-9/16
40[]
D
GAS INLET
6-5/8
169[]
QVI-30FB MODEL DIMENSIONS
Location Inches Millimeters
A 18 457
B6-1/2 165
F
G
ELECTRICAL
ACCESS
(IF EQ UIPPED)
ø (2)2-13/16
71[]
1-1/16
28[]
3-9/16
91[]
H
C 29-3/8 746.1
D 26-1/16 661
E 20-5/8 524
F 14-5/8 371
G 22-1/8 562
H 21-1/4 540
Figure 2. Diagram and model dimensions
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
11
Installing the Insert
3
Step 1. Installing the Vent System
Vent System Inst allation Precautions
Before starting installation of vent kits, the installer should
read these instructions and the Vent Kit Instructions to
ensure that a proper vent installation is completed.
Consult your local building codes before beginning the
installation.
WARNING: THIS GAS INSERT AND VENT AS-
!
SEMBL Y MUST BE VENTED DIRECTL Y TO THE
OUTSIDE AND MUST NEVER BE A TTACHED TO A
CHIMNEY SERVING A SEPARATE SOLID FUEL
BURNING APPLIANCE. EACH GAS APPLIANCE
MUST USE A SEP ARATE VENT SYSTEM. COMMON
VENT SYSTEMS ARE PROHIBITED.
Vent System Approvals
Fireplace QVI30-FB is approved with vent termination kits
LINK-DV-30, LINK-DV -30B, LINK-DV4-30 and LINK-DV4-30B
as shown in Figures 4 & 5. Approved vent system terminations are labeled for identification. 3-inch diameter listed
flexible aluminum and stainless steel gas vent is used for
both the incoming combustion air and exhaust vent pipes.
NO OTHER VENTING SYSTEMS OR COMPONENTS MA Y
BE USED. Detailed installation instructions are included
with each vent termination kit and should be used in conjunction with this manual.
A vertical vent termination system installed on this model
will require one (1) length of 3” stainless steel liner , one (1)
length of 3-inch flexible vent pipe for the combustion air,
one (1) length of 3-inch flexible vent pipe for the exhaust air
and one (1) T ermination Cap.
NOTE: The damper of the existing chimney may need to be
removed to allow installation of the flexible-vent pipe.
WARNING: THIS FIREPLACE HAS BEEN
!
CONVERTED FOR USE WITH A GAS
FIREPLACE INSERT ONL Y AND CANNOT BE USED
FOR BURNING WOOD OR SOLID FUELS UNLESS
ALL ORIGINAL PARTS HAVE BEEN REPLACED,
AND THE FIREPLACE REAPPROVED BY THE
AUTHORITY HA VING JURISDICTION.
NOTE: The above label, located in the instruction package,
must be affixed to the existing fireplace prior to installation.
For zero clearance factory built woodburning fireplaces, the
use of kit LINK-ZC-ADPB in place of the standard square
flashing will allow you to mount the adaptor and cap on
class-A metal pipe.
Connecting the Vent Pipe
Install the 3” flexible vent pipe(s) down through the chimney .
Secure the end of the flexible vent pipe for exhaust to the
provided 3’ section of stainless steel flexible vent pipe. A 3”
collar is factory installed on one end for mating the two
ends of flexible pipe.
Horizontal Venting
The vent system on this model CANNOT be terminated
horizontally.
Vertical Venting
The vent pipes MUST be connected to the proper collars
on the unit AND the exhaust vent pipe MUST be connected
to the termination cap or the unit will not operate. The combustion air vent pipe CAN be connected to the termination
cap (LINK -DV30, LINK -DV30B) or it can terminate inside
the chimney (LINK-DV4-30, LINK-DV4-30B). The bottom
opening of the chimney must be sealed around the vent
pipes if the combustion air vent is NOT connected to the
termination cap. See Figures 4 and 5.
NOTE: The minimum vertical rise (exhaust vent) is 14 feet
and the maximum vertical rise is 50 feet. These dimensions
are measured from the starting collars of the unit to the end
of the last section of vent pipe. See dimension V in Figure 4.
12
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
WARNING: THE 3’ SECTION OF STAINLESS
!
STEEL FLEXIBLE PIPE MUST BE A TT ACHED DIRECTL Y TO THE EXHAUST COLLAR OF THE UNIT.
Attach either 4’ or 30’ section of intake liner to the intake
collar on the collar slide-plate using 3 screws. This assembly
may be removed from the unit to aid installation. Slide insert
into position, while pulling intake collar assembly towards
the front of the unit.
position any excess flexible vent pipe back up into the
chimney.
pull handle can be secured into position.
This assembly will be secured in place when the
Slide the gas insert into place, and
Attach the flashing and termination cap
to the top of the flexible vent pipe and set
the cap in place. See Figures 4 and 5.
CAUTION: TO AVOID DOWNDRAFTS
AND/OR COLD AIR PROBLEMS, IT IS
RECOMMENDED TO SEAL OFF THE
AREA BETWEEN THE TERMINATION
CAP AND THE TOP OF THE SOLIDFUEL CHIMNEY OPENING INTO
WHICH THE VENT CAP HAS BEEN INST ALLED.
WHEN USING THE LINK-DV4-30 VENT
SYSTEM, IT IS REQUIRED TO SEAL
AROUND THE FLEXIBLE VENT PIPES
IN THE DAMPER AREA. SEE FIGURE 4.
USE FIBERGLASS INSULATION OR
OTHER SUITABLE NON-COMBUSTIBLE MATERIAL.
WARNING: MAJOR U.S.
!
BUILDING CODES SPECIFY
MINIMUM CHIMNEY AND/OR
VENT HEIGHT ABOVE THE ROOF
TOP. THESE MINIMUM HEIGHTS
ARE NECESSARY IN THE INTEREST
OF SAFETY . SEE THE FOLLOWING
DIAGRAM FOR MINIMUM HEIGHTS,
PROVIDED THE TERMINA TION CAP
IS A T LEAST 2-FEET FROM A VERTICAL W ALL AND 2-FEET BELOW
A HORIZONT AL OVERHANG.
NOTE: This also pertains to vertical vent
systems installed on the outside of the
building.
TERMINATION CAP
HORIZONTAL OVERHANG
2 FT.
MIN.
2 FT. MIN.
LOWEST
DISCHARGE
OPENING
X
12
ROOF PITCH IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Roof Pitch H (min.) ft.
flat to 6/12 1.0
6/12 to 7/12 1.25
over 7/12 to 8/12 1.5
over 8/12 to 9/12 2.0
over 9/12 to 10/12 2.5
over 10/12 to 1 1/12 3.25
over 1 1/12 to 12/12 4.0
over 12/12 to 14/12 5.0
over 14/12 to 16/12 6.0
over 16/12 to 18/12 7.0
over 18/12 to 20/12 7.5
over 20/12 to 21/12 8.0
VERTICAL WALL
Figure 3. Minimum Height from Roof to Lowest
Discharge Opening
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
13
TERMINATION
V
INLET AIR COLLAR
EXHAUST COLLAR
= 14 FT. MINIMUM
50FT. MAXIMUM
3 INCH COLLAR
(Factory installed to
stainless steel section)
WARNING: DO NOT
BLOCK PIPE END WITH
INSULATION OR ANY OTHER
SEALING MATERIAL
CAP
FLASHING
EXHAUST
VENT PIPE
This option shows both exhaust and inlet
air vent pipes attached to the adaptor.
Figure 4.
WARNING: THE EXHAUST VENT PIPE MUST
!
ONLY BE CONNECTED TO THE EXHAUST
STARTING COLLAR OF THE UNIT AND THE
CENTER COLLAR OF THE TERMINA TION CAP .
A 3 FOOT SECTION OF STAINLESS STEEL
!
FLEXIBLE LINER MUST BE ATTACHED
DIRECTLY TO THE EXHAUST COLLAR ON
COLLAR SLIDE PLA TE.
STAINLESS STEEL
PIPE - 3 FT. MIN.
REQUIRED (INCLUDED)
SEAL DAMPER
AREA
INLET AIR
VENT PIPE
COLLAR ATTACHMENT
BRACKET
THE INLET AIR PIPE MUST ONLY BE
!
CONNECTED TO THE INLET AIR COLLAR OF
THE UNIT AND EITHER ATTACHED TO THE
INLET AIR COLLAR OF THE TERMINA TION CAP
OR TERMINA TED IN THE CHIMNEY .
14
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
SLIDING
PLATE
LOCKING
TABS
LOCKING
HANDLE
Note: Inspect for exhaust
collar gasket to insure
positive exhaust seal.
ALTERNATIVE INSTALLATION
FOR VENTING THROUGH
WOOD-BURNING
CLASS A PIPE
TERMINATION
CAP
(SQUARE FLASHING
REMOVED)
EXHAUST VENT PIPE S UPPLIED
WITH TERMINATION KIT
INLET AIR VENT COLLAR
(LINK-DV 30 SH OW N )
OPTIONAL
LINK-ZC-ADPB
(For Flashing Class-A Pipe)
CLASS A
WOOD PIPE
INLET AIR VENT PIPE
STAINLESS STEEL
ADAPTER FOR EXHAUST
(MUST BE INSTALLED)
3 INCH
COLLAR
Figure 5. Typical configuration of vent liners.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
15
Step 2. Positioning, Leveling, and
Securing the Insert
Step 4. The Gas Supply Line
Remote Control
The receiver for the remotes must be installed
BETWEEN
the base pan of the insert and the firebox of the wood-burning fireplace (see photo below).
EXISTING SIDE
REMOTE
RECEIVER
UNIT
EXISTING BOTTOM
OF FIREPLACE
REFRACTORY
• Place the insert into position.
• Level the insert from side to side and from front to back.
Use the leveling legs if necessary to set each corner of
the base. The levelling legs are mounted behind the fan
cover plate. For location of fan cover plate, see Figure
1 1 on page 17.
Step 3. The Gas Control System
WARNING: THIS UNIT IS NOT FOR USE WITH
!
SOLID FUEL.
These models use a standing pilot ignition type of gas control system.
Standing Pilot Ignition System
This system includes millivolt control valve, standing pilot,
thermopile/thermocouple flame sensor, and piezo ignitor .
WARNING: 110-120 VAC MUST NEVER BE
CONNECTED TO A CONTROL VALVE IN A
!
MILLIVOL T SYSTEM.
NOTE: Have the gas supply line installed in accordance
with local building codes by a qualified installer
approved and/or licensed as required by the locality .
(In the Commonwealth of Massachusetts installation
must be performed by a licensed plumber or gas
fitter).
NOTE: Before the first firing of the fireplace, the gas
supply line should be purged of any trapped air.
NOTE: Consult local building codes to properly size
the gas supply line leading to the 1/2 inch (13 mm)
hook-up at the unit.
This gas fireplace is designed to accept a 1/2 inch
(13 mm) gas supply line. To install the gas supply line:
• A listed (and Commonweatlh of Massachusetts approved)
1/2 inch (13mm) tee-handle manual shut-off valve and a
listed flexible gas connector are connected to the 1/2
inch (13mm) inlet of the control valve. NOTE: If substituting for these components, please consult local codes
for compliance.
• Locate the gas line access hole in the outer casing of
the fireplace.
• Insert the gas supply line through the gas line hole and
connect it to the shut-off valve.
• When attaching the pipe, support the control so that the
lines are not bent or torn.
• After the gas line installation is complete, all connections must be tightened and checked for leaks with a
commercially-available, non-corrosive leak check solution. Be sure to rinse off all leak check solution following
testing.
WARNING: DO NOT USE AN OPEN FLAME TO
!
CHECK FOR GAS LEAKS.
STANDING PILOT
Figure 6. Gas Controls System
16
GAS
SHUT-OFF
Figure 7. Gas Supply Line
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
FLEXIBLE
GAS LINE
CONTROLS
Step 5. Gas Pressure Requirements
Pressure requirements for these gas appliances are shown
in the table below .
Pressure Natural Gas Propane
Minimum 5.0 inches 1 1.0 inches
Inlet Pressure w .c. w.c.
Maximum Inlet 14.0 inches 14.0 inches
Gas Pressure w .c. w .c.
Manifold 3.5 inches 10.0 inches
Pressure w.c. w.c.
Inlet and outlet pressure taps are provided on the front face
of the gas control for a test gauge connection to measure
the manifold pressure. Use a small flat blade screwdriver to
crack open the screw in the center of the tap. Position a
rubber hose over the tap to obtain the pressure reading.
THE FIREPLACE AND ITS INDIVIDUAL SHUT-OFF
VALVE MUST BE DISCONNECTED FROM THE GAS
SUPPL Y PIPING SYSTEM AND ISOLA TED DURING ANY
PRESSURE TESTING OF THE SYSTEM AT TEST
PRESSURES EQUAL TO OR IN EXCESS OF ONE-HALF
(1/2) PSIG (3.5 KPA).
Step 6. Wiring the Fireplace
Use of the electrical junction box provided is required if
using a blower or remote. Plug the cord into a convenient
outlet. An electrician may install an outlet box inside the
fireplace. Place the outlet in the lower, back corner of the
fireplace. Make sure fan doesn’t touch back wall. Optional
remote controls are available and should be installed along
the side of the insert (see Step 2. Positioning, Leveling and
securing the Insert).
WARNING: MUST USE THE CORD SUPPLIED
!
WITH THE J-BOX.
• This appliance REQUIRES 110-120 VAC to operate. It is
equipped with a blower.
NOTE: Electrical wiring must be installed by a licensed electrician.
CAUTION: DISCONNECT REMOTE CONTROLS IF ABSENT FOR EXTENDED TIME PERIODS. THIS WILL PREVENT ACCIDENT AL APPLIANCE OPERATION.
For Standing Pilot Ignition Wiring
Appliance Requirements
WARNING: DO NOT CONNECT 110-120 VAC
!
TO THE GAS CONTROL V AL VE OR THE W ALL
SWITCH OR THE APPLIANCE WILL MALFUNCTION AND THE V AL VE WILL BE DESTROYED.
Wall Switch
Position the wall switch in the desired position on the wall.
An assembly of 18 ft of 20 A WG is provided with the appliance to connect the wall switch to the appliance. Instead of
the supplied assembly , wire with a length of 25 ft or less and
a gauge of 20 AWG through 14 AWG is acceptable. The
wire needs a jacket with a temperature rating of 140oF (60oC)
or higher. At the appliance connect the wire to the ON/OFF
switch pigtails.
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS
CAN CAUSE IMPROPER AND DANGEROUS OPERA TION.
VERIFY PROPER OPERATION AFTER SERVICING.
THERMOCOUPLE
GAS
VALVE
WHITE T2
Figure 8. Standing Pilot Ignition Wiring Diagram
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
THERMOPILE
RED T1
ON
OFF
ROCKER
SWITCH
OPTIONAL WALL SWITCH
THERMOSTAT OR REMOTE
17
FEED PLUG
THROUGH HOLE
JUNCTION
BOX
INSERT STRAIN RELIEF
AROUND CORD IN THIS END
FROM OUTSIDE OF UNIT
SIDEWALL
To service or clean:
• Remove the ground wire of the fan can clip on the side of
the base pan.
• Remove the blower in between the bend up tabs.
• Install and wire the blower per instruction shipped with
the fan.
• Reinstall the blower in reverse order. Make sure the fan
does not make contact with the back wall.
Figure 9.
SCREW
PROVIDED
Junction box installation
Serving the blower
On units already installed removal of decorative front, surround and gas insert is required.
• Detach flexible liner from the top of unit.
• Remove the four screws on the coverplate (see Figure 11).
• Bend up the tabs on the base pan (see Figure 10).
VARIABLE SPEED CONTROL
JUNCTION BOX
BLK
BLK
BLK
BLK
BLK
BLK
Figure 11.
REMOTE
RECEPTACLE
BLK
WHT
GROUND
BLK
WHT
GROUND
WIRE
BLOWER RECEPTACLE
FAN
COVER
PLATE
TEMPERATURE
SENSOR SWITCH
NOTE: IF ANY OF THE ORIGINAL WIRE AS SUP-
PLIED WITH THE APPLIANCE MUST BE REPLACED, IT MUST BE REPLACED WITH TYPE
0
105
C RA TED WIRE.
Figure 10. Fan Wiring Diagram
18
BLK
GRN
110-120 VAC
BEND UP
TAB S
WHT
FAN
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
REMOTE
OUTLET
SPEED CONTROL
GROUND WIRE
(ATTACH TO ANY
METAL SURFACE)
(RHEOSTA T)
BLOWER
JUNCTION
BOX
FAN
OUTLET
TEMPERATURE
SENSOR SWITCH
Step 7. Installing Logs and Ember Material
Shutter Settings
Burner NG LP
___________________________________________
QVI-30FB 3/8” Full Open
___________________________________________
Positioning the Logs
The logs have been packaged separately. Refer to the
installation instructions that accompany this manual. Save
the log instructions with this manual.
If sooting occurs, the logs or glowing embers might need
Î
to be repositioned slightly to avoid excessive flame
impingement.
Placing the Ember Material
Two sep arate bags of ember material are shipped with this
gas appliance. The bag labeled Glowing Ember (050-721)
is standard glowing ember material. To place the ember
material:
• Remove the glass door from the unit (see Figure 12).
BURNER PAN
EMBER MATERIAL
(TOP SURFACE,
AND FRONT)
Figure 13. Placement of the Ember Material
• Place a dime size piece of GLOWING EMBER mate-
rial near port holes in burner top, sides and front (see
Figure 13).
• Space dime size ember pieces about a 1/2 inch ap art.
Never press embers into burner ports. Do not cover burner
ports. Place dime size pieces around front and sides of
burner pan.
• Save the remaining ember materials for use during fireplace servicing. The embers provided are sufficient for 2
to 4 applications.
PULL AND
RELEASE
CLIPS TO OPEN
Figure 12. Glass Assembly
Step 8. Installing Trim
Surrounds
Combustible materials MUST
NEVER overlap onto the front
face.
1. Find the coiled low voltage wires
and ON/OFF switch attached to
outer right side of the insert (see
Figure 14).
2. Disconnect the ON/OFF switch
from the low voltage wire leads,
and insert the ON/OFF switch
through the hole at the upper
right corner of the surround - it
will be retained in the hole.
LOCATING
TABS
• Place MYSTIC EMBERS over burner surface and around
base of the burner, do not cover any burner port holes.
Can be used on floor of firebox for a realistic ash-bed.
• Replace the glass door on the fireplace.
• Re-install and latch the decorative front.
FIREBOX
ON/OFF
SWITCH
SURROUND
WITH TRIM
Figure 14.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
19
3. Attach the low voltage wires to the ON/OFF switch located on the front of surround.
4. Attach surround assembly by securing four corners with
screws provided (see Figure 14.) Reposition the fireplace
if necessary . Refer to surround instructions provided with
the decorative surround.
NOTE: PLACE THE THREE INSULA TION PIECES INTO
THE CA VITIES A T THE BACK OF THE SURROUND BEFORE POSITIONING THE INSERT INTO THE F ACTORY BUIL T OR MASONR Y FIREPLACE. THIS INSULATION
WILL HELP SEAL FOR COLD AIR LEAKS.
Step 9. Before Lighting the Appliance
Before lighting the appliance, be sure to do the following:
Remove all paperwork from the fireplace.
Review safety warnings and cautions
• Read the Safety and Warning Information section at
the beginning of this Installers Guide.
Double-check for gas leaks
• Before lighting the appliance, double-check the unit for
possible gas leaks.
Double-check vent terminations for obstructions.
• Before lighting the appliance, double-check the unit for
possible obstructions that could be blocking the vent terminations.
12” MIN.
TOP OF
Figure 15
MANTEL
UNIT
12” MAX.
Double-check for faulty components
• Any component that is found to be faulty MUST BE replaced with an approved component. T ampering with the
appliance components is DANGEROUS and voids all warranties.
A small amount of air will be in the gas supply lines. When
first lighting the appliance, it will take a few minutes for the
lines to purge themselves of this air. Once the purging is
complete, the appliance will light and will operate normally .
Subsequent lightings of the fireplace will not require this
purging of air from the gas supply lines, unless the gas
valve has been turned to the OFF position, in which
case the air would have to be purged.
NOTE: The fireplace should be run 3 to 4 hours on the initial
start-up. T urn it off and let it cool completely. Remove and
clean the glass. Replace the glass and run the fireplace for
an additional 8 hours. This will help to cure the products
used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the fireplace’s initial burning.
Figure 15 shows the minimum vertical and corresponding
maximum horizontal dimensions of mantels or other combustible projections above the gas fireplace.
20
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
Step 10. Lighting the Appliance
You’ve reviewed all safety warnings, you’ve checked the
appliance for gas leaks, you know the vent system is
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: IF YOU DO NOT FOLLOW THESE
INSTRUCTIONS EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY , OR
LOSS OF LIFE.
ST ANDING PILOT IGNITION
A. This appliance (standing pilot version) has a pilot
that must be lighted by hand. When lighting the
pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all around the appli-
ance area for gas. Be sure to smell next to the
floor because some gas is heavier than air and
will settle to the floor.
WHA T TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier , call the fire
department.
C.Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call
a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control which has been under water.
unobstructed, and you’ve checked for faulty components.
Now you’re ready to light the appliance.
LIGHTING INSTRUCTIONS
STANDING PILOT CONTROLS
1. To access controls, open the lower grille.
2. Turn the gas control valve knob to the OFF position. To do this, you
must turn the knob clockwise
press in and continue turning clockwise
NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is
pushed in slightly. Do not force.
3. WAIT AT LEAST FIVE (5) MINUTES TO CLEAR OUT ANY GAS. If
you have unsuccessfully tried to light the fireplace, wait longer, especially if you are using LP gas. Then smell for gas, including near the
floor. If you then smell gas, STOP! Follow "B" in the safety information on previous page. If you don't smell gas, go to the next step.
4. The pilot should not require accessing for lighting purposes. The pilot is located inside the combustion chamber.
If it is necessary to access the pilot, remove the trim
door and glass door.
THERMOCOUPLE PILOT THERMOPILE
5. To put the control in the PILOT position, turn the control knob counterclockwise
6. To light the pilot press the control knob and then press the red or black
piezo button once every second. The piezo makes a clicking sound. It
may be necessary to repeat this step. If the pilot does not light after
10 seconds, go back to step 2. The control knob should be held down
for a MINUTE after pilot ignition.
• If the control knob does not pop out when released, STOP! Shut off
the gas supply to the fireplace control valve, and IMMEDIATELY call
your service technician or gas supplier.
• If the pilot will not stay lit after two tries, turn the control knob to the
“OFF” position and call your service technician or gas supplier.
7. After the pilot has been lit, the burner can be turned on by turning the
knob counter-clockwise
8. Set the ON/OFF switch to the “ON” position.
9. Close the lower grille.
to the PILOT position.
to the PILOT position, and then
to the OFF position.
to the “ON” position.
TO TURN OFF
GAS APPLIANCE
1. Open the lower grille.
2. Set ON/OFF switch to “OFF”.
3. Turn the valve control knob clockwise
then depress knob and continue turning to “OFF” position.
4. Close the lower grille.
to the “Pilot” position,
When you light your fireplace, you may notice:
This gas appliance produces heat which does have an associ-
ated odor or smell. If you feel this odor is excessive it may
require the initial 3-4 hour continuous burn on high followed by
a second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the fireplace’s initial burning.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
Additionally, for the first few minutes after each lighting, vapor
may condense and fog the glass and flames may be blue.
After a few minutes this moisture will disappear and within
15-30 minutes the flames should become yellow.
Noise caused by metal expanding and contracting as it heats
up and cools down, similar to the sound produced by a furnace
or heating duct. This noise does not affect the operation or
longevity of your fireplace.
After the Installation
LEA VE THIS INSTALLA TION MANUAL WITH THE
!
APPLIANCE FOR FUTURE REFERENCE.
21
Maintaining and Servicing Y our Appliance
4
Appliance Maintenance
Although the frequency of servicing and maintenance will
depend on use and the type of installation, you should have
a qualified service technician perform an appliance checkup at the beginning of each heating season. See the table
below for specific guidelines regarding each fireplace maintenance task.
IMPORT ANT : TURN OFF THE GAS BEFORE SERVICING
YOUR FIREPLACE.
Replacing old ember material
Frequency: Once annually , during the checkup.
By: Qualified service technician.
Task: Brush away loose ember material near the burner.
Replace old ember material with new dime-size and shape
pieces of Golden Ember (DE-93) and Glowing Ember (050-
721). New ember material should be placed alternately on
top of the burner - a layer of Golden Ember, a layer of
Glowing Ember, and so on. Save the remaining ember
material and repeat this procedure at your next servicing.
For more information, see Placing Ember Material.
Cleaning Burner and Controls
Frequency: Once annually .
By: Qualified service technician.
Task: Brush or vacuum the control compartment, fireplace
logs and burner areas surrounding the logs.
MAKE SURE THE FLAMES
ARE STEADY—NOT
LIFTING OR FLOATING.
Figure 16. Burner Flame Patterns
Checking Vent System
Frequency: Before initial use and at least annually
thereafter, more frequently if possible.
By: Qualified service technician/Home owner.
Task: Inspect the external vent cap on a regular basis to
ensure that no debris is interfering with the flow of air. Inspect
entire vent system for proper function.
Checking Flame Patterns, Flame Height
Frequency: Periodically .
By: Qualified service technician/Home owner.
Task: Make a visual check of your fireplace’ s flame patterns.
Make sure the flames are steady - not lifting or floating.
See Figure 16. The thermopile/thermocouple (standing pilot)
tips should be covered with flame. See Figure 6.
22
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
Cleaning Glass Door
Frequency: After the first 3 to 4 hours of use. As neces-
sary after initial cleaning.
By: Home owner.
Task: Remove and clean glass after the first 3 to 4 hours of
use. Af ter the initial cleaning, clean as necessary , particularly after adding new ember (flame colorant) material. Film
deposits on the inside of the glass door should be cleaned
off using a household glass cleaner . NOTE: DO NOT handle
or attempt to clean the door when it is hot and DO
NOT use abrasive cleaners.
5
Symptom Possible Cause Corrective Action
1. After repeated
triggering of the red
or black piezo button,
the spark ignitor will
not lig ht the p ilo t.
2. The pilot will not
stay li t a fte r c a refully
following the lighting
instructions.
With proper installation, operation, and maintenance your gas fireplace will
provide years of trouble-free service. If you do experience a problem, this
troubleshooting guide will assist a qualified service person in the diagnosis
of a problem and the corrective action to be taken. This troubleshooting
Troubleshooting
a. Defective ignitor. Check the spark at the electrode and pi lot. If no spark and electrode wire is
b. Defective pilot or
misaligned electrode
(spark at electrode).
c. No gas or low gas
pressure.
d. No LP in tank. Check the LP (propane) tank. You may be out of fuel.
a. Defective
thermocouple.
guide can only be used by a qualified service technician.
properly connected, replace the ignitor.
Using match, light the pilot. If the pilot lights, turn off the pilot and trigger the red or
black pi ezo button again. If the pilot lights, an improper gas/air mixture caused the
bad lighting and a longer purge period is recommended. If the pi lot wi ll not light,
ensure the the gap at the electrode and pi lot is one-eighth (1 /8) inch to have a
strong spark. If the gap is OK, replace the pilot.
Check the remote shut-off valvess from the fireplace. Usually, there is a valve near
the gas main. There can be more than one (1) valve between the fireplace and the
main.
Check that the pilot flame impinges on the thermocouple. Clean and/or adjust the
pilot for maximum flame impingement.
Ensure that the thermocouple connection at the ga s valve is fully inserted and tight
(hand ti ghten plus 1/4 turn).
3. The pilot is
burning, there i s no
gas burner, the valve
knob is in the ON
position, and the
ON/OFF switch is in
the ON position.
Disconnect the thermocouple from the valve, place one millivolt meter lead wire on
the tip of the thermcouple and the other meter lead wire on the thermocouple
copper lead. Start the pilot and hold the valve knob in. If the millivolt reading is less
than 15mV, replace the thermocouple.
b. Defective valve. If the thermocouple is produci ng more than 15 millivolts, replace faulty valve.
a. ON/OFF switch or
wires defective.
b. Thermopile may
not be g enera ting
suffic ie nt millivo lta g e .
c. Defective valve. Turn the valve knob to the ON posi tion. P lace the ON/OFF switch in the ON
d. Plugged burner
orifice.
e. Wall switch or
wires are defective.
Check the ON/OFF switch and wires for proper connections. Place the jumper
wires across the terminals at the switch. If the burner comes on, replace the
defective switch. If the switch is OK, place the jumper wires across the swi tch wires
at the gas valve. If the burner comes on, the wires are faulty or connecti ons are
bad.
If the pilot flame is not close enough physically to the thermopi le, adjust the pilot
flame.
Be sure the wire connections from the thermopile at the gas valve terminals are
tig ht and tha t the the rmopile is fully inse r te d into the p ilot b r a c k et.
Check the thermopile with a millvolt meter. Take the readi ng at TH-TP&TP
terminals of the gas valve. The meter should read 325 millivolts minimum, while
holding the valve knob depressed in the pilot position, with the pilot lit, and the
ON/OF F s witc h i n the OF F p o s iti on. Rep la c e the fa ulty thermop ile if the re a di ng is
below the specified minimum.
With the pilot in the ON position, disconnect the thermopile leads from the valve.
Take a reading at the thermopile leads. The reading should be 325 millivolts
mini mum. Replace the thermopile if the reading is below the minimum.
position. Check the millivolt meter a the thermopile terminals. The milli volt meter
should read greater than 125mV. If the reading is acceptable, and if the burner
does not come on, replace the gas valve.
Check the burner orifice for stoppage. Remove stoppage.
Follow the corrective action in Symptom and Possible Cause 1.a above. Check
the switch and wiring. Replace where defective.
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
23
Troubleshooting (continued)
Symptom Possible Cause Corrective Action
4. Frequent pilot
outage problem.
5. The pilot and main
burner extinguish
while i n operation.
6. Glass soots. a. Flame i mpingement. Adjust the log set so that the flame does not excessi vely impinge on it.
7. Flame burns blue
and lifts off burner.
a. Pilot flame may be too high or
too lo w, or blowing (high),
causing pilot safety to drop out.
a. No LP in tank. Chec k the LP (propane) tank. Refill the fuel tank.
b. Inner vent pipe leaking exhaust
gases back into the system.
c. Glass too loose and air tight
packet leaks in corners after
usage.
d. Bad thermopile or
thermocouple.
e. Improper vent cap installation. Check for proper installation and freedom from debris or blockage.
b. Improper venturi setting. Adjust the air shutter at the base of the burner.
c. Debris around venturi. Inspect the opening at the base of the burner. NO MATERIAL SHOULD
a. Insufficient oxygen bei ng
supplie d.
Clean and adjust the pilot flame for maximum flame impingement on
thermocouple. Follow lighting instructions carefully.
Check for gas leaks.
Tighten the corner.
Replace if necessary.
BE PLACED IN THIS OPENING.
Ensure that the vent cap is installed properly and free of debris. Ensure
that the vent system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the area of
the ai r holes in the center of the base pa n beneath the burner.
Ensure that the gla ss i s tightened properly on the unit, particularly on top
corners.
24
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
Lifetime Warrant
y
LIMITED LIFETIME WARRANTY
The Hearth & Home Technologies limited Lifetime Warranty guarantees that the following components will work as
designed for the lifetime of the stove or Hearth & Home Technologies will repair or replace them. These items
include but are not limited to steel and cast iron components, all gas burners, gas logs, combustion chambers,
heat exchanger systems, stainless steel firebox components, plating, doors, glass damaged by thermal breakage,
steel baffle supports, steel and ceramic baffles and manifold tubes. Labor is for the first five years.
THREE YEAR WARRANTY
Our EZ Clean firepots are covered under Hearth & Home Technologies three-year warranty program. Labor is for
3 years.
TWO YEAR WARRANTY
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control
boxes, thermodisc switches, igniters, pilot assembly, gas valves, thermostats and remotes are covered under
Hearth & Home Technologies two-year warranty program. Effective April, 2005 igniters are also covered under the
two year warranty. Labor is for two years.
ONE YEAR WARRANTY
Porcelain and powdercoat finishes are warranted against manufacturer defects for one year. Labor to repair or
replace these parts is covered for one year, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is nontransferable and is made to the original retail purchaser only provided that the purchase was
made through an authorized dealer of Hearth & Home Technologies. It must be installed and operated at all times
in accordance with the Installation and Operating Instructions furnished with this product, as well as any applicable
local and national codes. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per
our warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered
for the lifetime of the appliance up to a maximum of ten (10) years after Hearth & Home Technologies discontinues
the model and two
(2) years for optional accessories. Adjustments, regular maintenance, cleaning and temporary repairs do not
qualify for a service call fee and will not be covered. The replacement of consumer replaceable items and installation
of upgraded component parts do not quality for a service call fee, and will not be covered.
This limited Lifetime Warranty does not extend to or include surface finish on the appliance, door gasketing, glass
gasketing, glass, firebrick, pellet logs, kaowool or other ceramic insulating materials. It does not cover installation
or operational-related problems such as overfiring, use of corrosive driftwood, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive
offsets, or negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s),
repair, replacement, etc., will not be covered by this warranty, nor will Hearth & Home Technologies assume
responsibility for them. Further, Hearth & Home Technologies will not be responsible for any incidental, indirect, or
consequential damages, except as results in damage to the interior or exterior of the building in which this appliance
is installed. This limited Lifetime Warranty does not apply to the venting components, hearth components or other
accessories used in conjunction with the installation of this product not manufactured by Hearth & Home
Technologies
This warranty is void if the stove has been overfired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there
is any damage to the stove or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation. Hearth & Home Technologies may, at its discretion, fully
discharge all obligations with respect to this warranty by either repairing or replacing the unit, or refunding the
wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all appliances sold after May 1, 2002 and supersedes any and all
warranties currently in existence.
250-8620J 12/05
Quadra-Fire • QVI-30FB • 2020-900 Rev. H • 9/07
25
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