Q-See QT454-403-5, QT426-818-5, QT454, QT474, QT446 User Manual

...

0 (0)

User Manual

QT4 Series

H.264 NETWORK DVR

MODEL QT454

QT474 QT428 QT426 QT446

QT4332

2 3

prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.

Trademarks: All brand names and products are trademarks or registered trademarks of their respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

This manual is written for the QT4 family of DVRs. Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine. In addition you may see screen images that do not exactly match those on your display.

This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest ﬁrmware updates and product announcements.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

About this Manual

NOTE! Text in blue boxes with the Information icon offer additional guidance

and explanations about how to make the most out of your system.

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

Rev. 2.6 8/19/2011

4 5

1. INTRODUCTION 7

For Your Safety 7

Features 8

2. CONNECTIONS AND CONTROLS 10

Models

QT454 10 QT474 12 QT426 14 QT428 16 QT446 18 QT4332 20

2.2 Mouse 22

2.3 Remote Control 23

3. BASIC FUNCTIONS 24

3.1 Power On/Off 24

Power On 24 Power Off 24

3.2 The Control Bar 25

3.3 Live Viewing And Recording 26

Switching Video Output 26 Live Viewing 26

3.4 Live Playback 27

4. MAIN MENU SETUP 28

4.1 Basic Conﬁguration 28

4.2 Live Conﬁguration 31

4.3 Record Conﬁguration 33

4.4 Schedule Conﬁguration 35

4.5 Alarm Conﬁguration 36

Sensor 36 Motion 37 Video Loss 38 Other Alarm 38 Alarm Out 39

4.6 Network Conﬁguration 40

4.7 User Management 44

4.8 Pan-Tilt-Zoom (PTZ) Conﬁguration 45

4.9 Advanced 48

Time Search 49 Event Search 50 File Management 50 Image 51

5. BACKUP 52

6. DVR MANAGEMENT 53

6.1 INFORMATION 53

Event Information 54 Log Information 54 Network Information 54 Online User Information 55

6.2 Manual Alarm 55

6.3 Disk Management 55

6.4 Upgrade 56

6.5 Logoff 56

6.6 Shut Down 56

7. HARD DISK DRIVE 57

7.1 Installation/Removal 57

7.2 Calculating the Recording Capacity of a Hard Disk Drive 59

APPENDIX 60

Troubleshooting 60

Speciﬁcations 63

Q-SEE PRODUCT WARRANTY 65

Questions or Comments? Contact Us 66

TABLE OF CONTENTS

6 7

FOR YOUR SAFETY

To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

nCheck the unit and any accessories included in the package immediately after opening. If

items are missing or damaged, repackage and return to the point of purchase.

Use the proper power source. Only use the power adapter supplied with your system. Do

not use this product with a power source that applies more than the speciﬁed voltage (100240V AC).

nNever insert anything metallic into the DVR. Inserting anything into the DVR or its case can

be a source of dangerous electric shock.

nDo not operate in dusty areas. Avoid placing the DVR in places that are dusty.

nDo not expose this product to rain or use near water. If this product accidentally gets wet,

unplug it and contact an authorized dealer immediately.

nKeep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe

using a lightly dampened cloth (only use water, do not use solvents).

nDo not operate this DVR without the cover securely in place. Do not attempt to do any

repairs to the DVR yourself. If there are unusual sounds or smells coming from the DVR, unplug it immediately and contact Q-See technical support. Under no circumstances should the cover be removed while the device is connected to a power source. You should only remove the cover to install/replace the hard disk drive (See Chapter 7) or replace the standard 3v lithium cell battery on the motherboard. These are the only user serviceable parts. You may need to replace the battery if the internal clock resets itself after a power outage

nHandle the DVR carefully. If you accidentally drop your DVR on any hard surface, it may

cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an authorized dealer for repair or exchange.

nMake sure there is proper air circulation around the unit. This DVR system uses a hard drive

for video storage which generates heat during operation. Do not block air holes located on the bottom, top, sides and back of the DVR as they are designed to keep the system cool while running. Install or place this product in an area where there is ample air circulation.

nProvide proper ventilation. This DVR has a built-in fan that properly ventilates the system.

Do not cover or impede this fan.

INTRODUCTION

CHAPTER 1

WARNING! ELECTRIC SHOCK RISK!

8 9

FEATURES

This DVR uses high-performance video processing chips and an embedded Linux operating system for quality image recording and ease of use. It utilizes numerous advanced technologies including the industry-standard H.264 codec to deliver high-quality, smooth videos and dual stream capability for remote viewing. A SATA hard-drive interface offers upgradability and VGA output allows users to connect to any standard TV or monitor for viewing.

Local control of the system utilizes a mouse and graphical user interface (GUI) as well as a remote control. Users can also remotely monitor and control their system using a web browser or select mobile device.

This DVR uses cutting-edge technology without compromising stability and reliability making it ideal for home use as well as in warehouse, factory, retail and other similar environments.

COMPRESSION FORMAT

Standard H.264 compression with low bit rate and high image quality

LIVE SURVEILLANCE

Supports HD VGA output

Supports channel security by hiding live display

Displays the local record state and basic information

Supports full control with USB mouse

Supports digital zoom on live and playback view

RECORDING MEDIA

Supports SATA hard disk drives up to 2TB each for longer recording times.

BACKUP

Supports backing up to USB 2.0 devices

Some models support eSATA external hard drives

Supports saving recorded ﬁles with AVI format to a remote computer through internet

RECORDING & PLAYBACK

Record modes: Manual, Schedule, Motion detection and Sensor alarm recording

Supports recycle after HDD is full

Resolution, frame rate and picture quality are adjustable

128MB for every video ﬁle packaging

Up to 16 audio channels available depending on model

Two record search modes: time search and event search

Supports multi-screen simultanious playback

Supports deleting and locking the recorded ﬁles one by one

Supports remote playback in Network Client through LAN or internet

Supports recording in CIF and D1 resolutions.

ALARM

1-4 channel alarm output and up to 16-channel (depending on model ) alarm input available

Supports scheduling for motion detection and sensor alarm

Supports pre-recording and post recording

Supports linked channels recording once motion or alarm is triggered on designated channel

Supports linked PTZ preset, auto cruise and track of the corresponding channel

PTZ CONTROL

Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and RANGE)

Supports 128 PTZ presets and 8 auto cruise tracks

Supports remote PTZ control through internet

SECURITY

Customize user rights: log search, system setup, two way audio, ﬁle management, disk management, remote login, live view, manual record, playback, PTZ control and remote live view

Supports 1 administrator and 15 users.

Supports event log recording and checking, events unlimited

NETWORK

Supports TCP/IP, DHCP, PPPoE, DDNS protocols

Supports IE browser to do remote viewing

Supports a maximum of 10 user connections simultaneously

Supports dual stream. Network stream is adjustable independently to ﬁt the network bandwidth and environment.

Supports picture snap and color adjustment in remote live view

Supports remote time and event search, and channel playback with picture snap

Supports remote PTZ control with preset and auto cruise

Supports remote full menu setup, changing all the DVR parameters remotely

Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, and iPhones, iPads, Android, and Blackberry on 3G networks

Supports CMS to manage multiple devices on the internet

Administrator can limit user access to speciﬁc cameras

Administrator can disconnect online users

NOTE! Depending on your point of purchase, your DVR will have the hard disk drive already installed. If your drive was packaged separately or if you wish to upgrade to up to a 2TB drive, please see Chapter 7 at the back of this manual which covers installing the drive.

10 11

CONNECTIONS AND CONTROLS

CHAPTER 2

10 11

3 52 4 2 6 8 97

1 3 4 5 6 7 8 9 10 112

12 13

ITEM NAME FUNCTION

1 POWER Power On/Off

NUMBER BUTTONS

Select individual channels and enter data where required

3 DIRECTION Navigates through selections in menus

Selects viewing mode - Full Screen or 4-Channel Multi-Screen View

4 ENTER Conﬁrm Selection

5 MENU Opens the Main Menu

Increases the value in Setup mode

PLAYBACK CONTROLS

In addition to normal DVR playback and record operation, the following have additional functions:

RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP/ESC Exits current interface or status Also switches video output mode.

7 SEARCH/

ZOOM

Enter Search mode Controls Zoom function in PTZ mode

INDICATOR LIGHT

Shows power status of the DVR

INFRARED WINDOW

Receives signals from the remote control

10 BACKUP Enter Backup mode

Decreases the value in Setup mode

USB PORT Used for external USB backup devices. The mouse will not

function in this port.

ITEM NAME FUNCTION

AUDIO IN 4 Channels of audio input

2 VIDEO IN Video input from up to 4 cameras

AUDIO OUT Audio output for ampliﬁed speaker

SPOT OUT Connect to another monitor as an auxiliary output channel. This

monitor will only display video and will have no menu access.

VIDEO OUT BNC connector for TV or monitor

6 PTZ Connections for Pan-Tilt-Zoom speed dome cameras. Y = “+” Z

= “-”

7 K/B Connector for a PTZ keyboard

ALARM OUT 1 Channel relay output for external alarms

ALARM IN 4 Channel input for exter nal sensors and alarms

10 LAN Network (ethernet) port

USB PORT For the USB mouse

VGA PORT VGA output for 19” or larger monitor

DC IN Power input for 12V DC power supply

FRONT PANEL

QT454

REAR PANEL

12 13

ITEM NAME FUNCTION

INDICATOR LIGHTS

Shows the recording, network and power status of the DVR.

INFRARED WINDOW

Receives signals from the remote control

VIDEO MODE BUTTON

Press and hold 10 seconds (or until you hear a beep) to switch video output from the VGA port (default) to the BNC video out port.

USB PORT Used for external USB backup devices. The mouse will not

function in this port.

ITEM NAME FUNCTION

AUDIO IN 2 Channels of audio input

VIDEO IN Video input from up to 4 cameras

VIDEO OUT BNC connector for TV or monitor

VGA PORT VGA output for 19” or larger monitor

POWER SWITCH

Use to turn on the DVR as well as to turn off after powering down from within the GUI

6 AUDIO OUT BNC Audio output for ampliﬁed speaker

7 LAN Network (ethernet) port

USB PORT For the USB mouse

9 PTZ Connections for Pan-T ilt-Zoom speed dome cameras.

DC IN Power input for 12V DC power supply

FRONT PANEL

QT474

REAR PANEL

REC Net Power

TV/VGA

QT474

1 3

LAN

VGA

AUDIO IN

123

AUDIO OUT

VIDEO OUT

VIDEO IN USB DC 12V

1 3

8 10

14 15

1 2

123 4 5 6 7 8 9 1110

FRONT PANEL

VGA

SPOT

DC 12V

VIDEO OUT

VIDEO IN

1 3 5 7 9 11 13 15

2 4 6 8 10 12 14 16

USB

NET

ALARM OUT

P/Z

Y Z A 1 3 5 7 9 11 13 15

2 4 6 8 10 12 14 16

RS485

ALARM OUT

ALARM IN

1 2 3 4

K/B

GND

COMNOSV

2 3 41

8 9 10 11 12

13 14

REAR PANEL

QT426

ITEM NAME FUNCTION

LED INDICATORS

Show status of power, HDD, record, etc.

IR RECEIVER Receives signals from remote control

3 RECORD Manually begins recording

4 PLAY Launches PLAYBACK window

5 REW Rewind key

6 FF Fast Forward

7 +/MENU Increase the value in SETUP/Enter menu in LIVE VIEW

8 -/BACKUP Decrease the value in SETUP/Enter backup mode in LIVE VIEW

9 STOP/ESC Quit PLAYBACK mode/Exit the current window or status

Also switches video output mode.

10 ENTER Conﬁrm selection

11 DIRECTION/

MULTISCREEN

1. Navigate through on-screen options

2. Change screen display mode between 1, 4, 9 and 16 channels

12 USB USB port to connect USB ﬂash or external hard drives to

update ﬁrmware or back up recordings

ITEM NAME FUNCTION

AUDIO OUTPUT

Connection for audio output – connect to an ampliﬁed speaker

AUDIO IN 4-Channel audio input for cameras equipped with audio

VGA PORT Video output for connecting to monitor

VIDEO OUT Video output for connecting to TV (BNC) or monitor

5 RS485 Connect to Pan-Tilt-Zoom camera to control motion

6 K/B Connect to keyboard

ALARM OUTPUT

Output for alarm

+5 AND GND +5 and grounding

ALARM IN Connect to up to six exter nal sensors

USB PORT Connect USB mouse

11 NET Network (ethernet) port

12 SPOT Connect to another monitor as an auxiliary output channel. This

monitor will only display video and will have no menu access.

VIDEO IN Video input from up to 16 cameras

DC +12V Power input

16 17

1 2 3 4 5 6 7 8 9

10 1211

FRONT PANEL

Y Z

RS485

1 2 3 4 5 6 7 8

AUDIO IN

AUDIO

OUT

VIDEO

OUT

SPOT

USBLANVGA

VIDEO IN

GND

COM

P/Z

A B

K/B

1 2 3 4 5 6 7 8

ALARM IN

1 2 3 4

2 3 5

6 7 8 9 10 11 12 13

REAR PANEL

QT428

ITEM NAME FUNCTION

1 RECORD Manually begins recording

2 PLAY Launches PLAYBACK window

3 REW Rewind key

4 FF Fast Forward

5 +/MENU Increase the value in SETUP/Enter menu in LIVE VIEW

6 -/BACKUP Decrease the value in SETUP/Enter backup mode in LIVE VIEW

7 STOP/ESC Quit PLAYBACK mode/Exit the current window or status

Also switches video output mode.

LED INDICATORS

Show status of power, HDD, record, etc.

IR RECEIVER Receives signals from remote control

10 DIRECTION/

MULTISCREEN

1. Navigate through on-screen options

2. Change screen display mode between 1, 4, 9 and 16 channels

11 ENTER Conﬁrm selection

12 USB USB port to connect USB ﬂash or external hard drives to

update ﬁrmware or back up recordings

ITEM NAME FUNCTION

VIDEO OUT Video output for connecting to TV (BNC) or monitor

2 SPOT Connect to another monitor as an auxiliary output channel. This

monitor will only display video and will have no menu access.

AUDIO OUTPUT

Connection for audio output – connect to an ampliﬁed speaker

VIDEO IN Video input from up to 8 cameras

DC +12V Power input

6 VGA PORT Video output for connecting to monitor

7 LAN Network (ethernet) port

USB PORT Connect USB mouse

9 RS485 Connect to Pan-Tilt-Zoom camera to control motion

10 K/B Connect to keyboard

ALARM OUTPUT

Output for alarm

ALARM IN Connect to up to eight exter nal sensors

AUDIO IN 4-Channel audio input for cameras equipped with audio

18 19

QT446

FRONT PANEL

ITEM NAME FUNCTION

POWER (Behind ﬂip-down

panel)

Puts the DVR into standby mode or wakes it up from standby mode.

USB PORT (Behind ﬂip-down panel)

Used for external USB backup devices. The mouse will not function in this port.

NUMBER PAD Enter channel numbers.

MENU Opens the Main Menu

BACKUP Opens Backup Menu

6 DIRECTION Navigates through selections in menus

RECORD Begins manually recording on all channels

SEARCH Enters Search Mode

INDICATOR LIGHTS Shows status of the DVR Functions and the Hard

Drive

VIEWING MODE Change between 1, 4, 8 and 16-screen viewing mode

10+ BUTTON Input channels numbers above 10 by pushing this

button followed by the second digit.

PTZ Enter PTZ mode in live view

AUDIO Turn audio on or off in live view if audio input devices

are attached.

INFO Displays system information

ENTER Conﬁrms selection in menus or input in ﬁelds

PLAYBACK CONTROLS REW - Rewind

PLAY - Opens the Playback interface. Pauses or

resumes playback

FF - Fast Forward

STOP - Quits Playback mode

Also switches video output mode.

CONTROL KNOB Outer ring navigates through menus

Inner knob increases or decreases speed of fast forward or rewind.

3 5 7

2 6

10 11 12 14 1613 1715 16

BACK PANEL

2 4

6 987 10 11 1412 17161513 18

ITEM NAME FUNCTION

VIDEO OUT BNC connector for TV or monitor

VIDEO IN BNC connectors for up to 16 cameras

eSATA (2) Connection for external eSATA hard drive for backup

POWER SOCKET Attachment point for power cord

5 LOOP OUT (2) Output each channel to a separate monitor. Each port

handles 8 channels.

SPOT OUT Connect to another monitor as an auxiliary output

channel. This monitor will only display video and will have no menu access.

AUDIO IN 16 channels of audio input

AUDIO OUT Audio output for ampliﬁed speaker

MICROPHONE IN Connect a microphone

VGA PORT VGA output for 19” or larger monitor

USB PORT For the USB mouse

12 LAN Network (ethernet) port

ALARM IN Connect up to 16 external sensors

ALARM OUT 4 Channel relay output for external alarms

15 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.

Y = “+” Z = “-”

16 K/B Connector for a PTZ keyboard

POWER SWITCH Use to turn on the DVR as well as to tur n off after

powering down from within the GUI

18 FAN Cooling fan exhaust port. This should not be blocked.

20 21

QT4332

FRONT PANEL

ITEM NAME FUNCTION

POWER (Behind ﬂip-down

panel)

Puts the DVR into standby mode or wakes it up from standby mode.

USB PORT (Behind ﬂip-down panel)

Used for external USB backup devices. The mouse will not function in this port.

NUMBER PAD Enter channel numbers.

MENU Opens the Main Menu

BACKUP Opens Backup Menu

6 DIRECTION Navigates through selections in menus

RECORD Begins manually recording on all channels

SEARCH Enters Search Mode

INDICATOR LIGHTS Shows status of the DVR Functions and the Hard

Drive

VIEWING MODE Change between 1, 4, 8 and 16-screen viewing mode

10+ BUTTON Input channels numbers above 10 by pushing this

button followed by the second digit.

PTZ Enter PTZ mode in live view

AUDIO Turn audio on or off in live view if audio input devices

are attached.

INFO Displays system information

ENTER Conﬁrms selection in menus or input in ﬁelds

PLAYBACK CONTROLS REW - Rewind

PLAY - Opens the Playback interface. Pauses or

resumes playback

FF - Fast Forward

STOP - Quits Playback mode

Also switches video output mode.

CONTROL KNOB Outer ring navigates through menus

Inner knob increases or decreases speed of fast forward or rewind.

3 5 7

2 6

10 11 12 14 1613 1715 16

BACK PANEL

ITEM NAME FUNCTION

VIDEO OUT BNC connector for TV or monitor

VIDEO IN BNC connectors for up to 32 cameras

SPOT OUT Connect to another monitor as an auxiliary output

channel. This monitor will only display video and will have no menu access.

4 AUDIO OUT Audio output for ampliﬁed speaker

MICROPHONE IN Connect a microphone

VGA PORT VGA output for 19” or larger monitor

7 HDMI HDMI video output

USB PORT For the USB mouse

9 LAN Network (ethernet) port

eSATA (2) Connection for external eSATA hard drive for backup

11 ALARM IN Connect up to 16 external sensors

ALARM OUT 4 Channel relay output for external alarms

13 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.

Y = “+” Z = “-”

14 K/B Connector for a PTZ keyboard

AUDIO IN Attachment point for audio dongle which allows up to

16 channels of audio input.

POWER SOCKET Attachment point for power cord

POWER SWITCH Use to turn on the DVR as well as to tur n off after

powering down from within the GUI

18 FAN Cooling fan exhaust port. This should not be blocked.

3 54 6 7 8 9 12 181413 161510 11 17

+ 23 hidden pages