Q-See QSDT4PCRC Technical Manual

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User Manual

MODEL QSDT4PCRC

4 Channel H264 Real Time Recording

PC Based Network DVR PCI Card

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Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

About this Manual

This manual is written for the QSDT4PCRC security surveillance video capture card. This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest ﬁrmware updates and product announcements.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your card.

© 2010, 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable

form without prior written approval. Trademarks: All brand names and products are trademarks or registered trademarks of their

respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

Rev. 1.0 4/22/2011

2 3

TABLE OF CONTENTS

1. Introduction 8

Features and Speciﬁcations 8

2. System Requirements and Specifications 10

2.1 System Requirements 10

2.2 System Speciﬁcations 11

6.4 Record Search and Playback 28

Record Search 29 Playback 30

6.5 Other Functions 31

File Backup 31 Deleting Recorded Files 32 Capture Pictures 32 Digital Image Zoom 34

Video Capture Card Hardware and Connections

3.1 QSDT4PCRC Card Hardware 12

Alarm Port 13 Spot Out 14 Audio 14 Video 14

3.2 Connecting a P.T.Z. Camera 15

4. Installing the SuperDVR Software 16

4.1 Installing the Software 16

4.2 User Account Control for Windows Vista and Windows 7 18

5. Basic Operation 20

5.1 Log In 20

5.2 Display Control Panel 21

Display Modes 21 Auto Dwell Display 21 Page Flip 21

5.3 Other Controls 21

Snapshot 21 Urgent Record 21

6. Recording, Playback and Record Search 22

6.1 Recording Conﬁguration 22

Basic Conﬁguration 23 Record Status Panel 24

6.2 Recording Modes 24

Manual Record Mode 24 Sensor Alarm Record Mode 24 Motion Detection Record Mode 24 Schedule Recording 25

6.3 Recording to Hard Drive 27

7. System Settings 35

7.1 Basic Conﬁguration 36

Camera Display Settings 36 Video Conﬁguration 37

7.2 Alarm Conﬁguration 38

Alarm Types 38 Triggered Actions 39

7.3 E-map Conﬁguration 41

Using the E-Map 42

7.4 User Conﬁguration 43

User Rights 43 Add User 44

8. P.T.Z. Cameras 45

8.1 P.T.Z. Control Conﬁguration 45

Protocol Setup 45 Serial Ports Setup 46

8.2 P.T.Z. Operation 46

Preset and Group Select 47

9. Remote Surveillance & Playback 48

9.1 Remote Live Surveillance 48

Remote Surveillance Server Conﬁguration 48

9.2 Conﬁguring Router for Remote Access 49

Part 1: Find out the IP address of the System 49 Part 2: Determine the Number of Routers on the Network 50 Part 3: Simple Port Forwarding 52 Part 4: Setting Up DMZ in Router 2 57

9.3 DDNS (Dynamic Domain Name Service) 58

Setting up DDNS 58

9.4 Accessing the DVR Using Internet Explorer 59

User Account Control for Windows Vista and Windows 7 59 Accessing the Internet Explorer Client 64

4 5

9.5 Remote playback 67

Record Playback and Control 67 Remote backup 67

9.6 System setup 70

Basic Conﬁguration 70 Alarm Setup 71 Camera Setup 72 Schedule Conﬁguration 72 Alarm Conﬁguration 73 Record Conﬁguration 73 Storage Disk 74 Motion Conﬁguration 74 E-mail Conﬁguration 74

9.7 P.T.Z Conﬁguration 76

Protocol Setup 76 Serial Port Setup 76

10. Mobile Surveillance 77

10.1 Windows Mobile Pro 77

10.2 Symbian 79

8.3 iPhone and iPad 81

Installing through the iPhone or iPad 81 Installing through PC or Macintosh Computer 83 Operating Instructions for iPhone/iPad 84

8.4 Android 88

Software Installation 88

APPENDIX 93

Frequently Asked Questions 93

Quick Start instructions 98

Installation Instructions 98 Troubleshooting 98

Function Tree 100

System Conﬁguration Tree 101

Internet Explorer Client Function Tree 102

Remote Playback Function Tree 103

Q-SEE PRODUCT WARRANTY 104

Questions or Comments? Contact Us 105

6 7

INTRODUCTION

CHAPTER 1

FEATURES AND SPECIFICATIONS

The QSDT4PCRC 4-Channel card allows you to add surveillance capabilities to your computer. It uses H.264 software compression format which provides maximum ﬁle storage with the least amount of signal loss possible. Monitor and record up to four channels in CIF resolution with synchronous audio and video compression and transmission. Remotely monitor your system through your network, over the Internet or using select mobile devices.

The ﬁrst chapters will cover the installation of the card as well as any connections you may wish to make. Later chapters will guide you through the installation of the SuperDVR 6.3 software which supports the QSDT4PCRC card along with how to operate the hardware and software together.

Please make sure you operate the products strictly in accordance with applicable laws along with following the guidance of this manual to maintain the stability of your digital surveillance system.

This product offers the following features:

Motion detection mode

Motion detection areas are adjustable with a maximum 16 areas for each channel. Users can also set motion detection sensitivity for each channel. The system begins to record only when motion is detected on the channel and after motion stops it will stop recording after a certain time period, which is adjustable by users.

Sensor alarm record mode

The system has an external alarm dongle which enables the system to support alarm input and output.

Recycling record mode

Users can set recording storage sequence for hard drive partitions. The recording storage will automatically switch to the next partition when the current one is full. If all the partitions are full and recycling record mode is enabled, the oldest recorded data will be covered by new data. Users can also set hard drive minimum storage alarm. Then once the present storage space is less than the minimum storage and recycling record mode is not enabled, recording will automatically stop.

P.T.Z control function

Supports many protocols: PelcoD, PelcoP, DSCP, DH-SD, Lilian, Minking, Neon, Star, VIDO, and VISCA. Users can control multiple speed domes and integrative cameras, including pan, tilt, zoom, focus and iris adjustment for P.T.Z devices. Supports preset points and auto scan.

User management

Different users have different rights, user names and passwords, to ensure system security.

Multi-channel display

Supports different multi-channel display modes, full screen display and auto dwell display.

Also:

One PC can ﬁt 1, 2 or 4 cards of the same model to control up to 16 channels total

n Supports 320x240, 704x480 (NTSC), 352x288, 704x576 (PAL) standard resolutions.

n Image color is adjustable for each channel, including contrast, brightness, hue and

saturation.

H.264 compression format greatly reduces HDD usage.

n Powerful video playback functions, including pause, stop, fast-forward, single-frame play

and image capture.

Supports advanced search mode. Users can search by date/time, camera, record mode,

and random combination of the three methods.

n Supports recorded ﬁle backup, delete by date/time, camera.

n Conveniently extend system functions through software upgrades.

n Supports multiple languages, including English, German, Spanish, Portuguese, Chinese

(Traditional), and other customized languages.

n CPU and storage resource saving by advanced technology

n Remote Surveillance and P.T.Z control through LAN, Intranet, and Internet.

n Supports alarm pre-record.

n Supports buzzer, e-mail alarm out.

n Can greatly decrease fragmented ﬁles while using NTFS partition.

n User-friendly graphical user interface.

8 9

SYSTEM REQUIREMENTS AND

CHAPTER 2

SPECIFICATIONS

2.1 SYSTEM REQUIREMENTS

NOTE! If recorded disk partition’s format is FAT32 and the system has run

for a long time, the system will create a lot of data fragments that may result

10 to 30 days. We strongly suggest that you use NTFS format for recording disk partition.

Card

PC Module

CPU Intel P4 2.8G minimum or later Intel processor

Motherboard Intel with Intel system chipset

Hard Drive 250GB minimum

RAM 1GB minimum

Video Card

OS Win 2000(SP4 above) /Win XP(SP2 above) /VISTA/Win7

DirectX 9.0

problems with Intel processors on motherboards that use chipsets other then Intel, and there are known issues with the Intel G31 chipset.

in system running slowly. It’s recommended to run a disk defragmenter every

QSDT4PCRC

Supports MOST* AGP and PCI-E Video Cards

with 128MB of RAM or more with full Direct Draw support.

*Some newer PCI-E cards are not yet supported

NOTE! We do not recommend AMD systems because the SuperDVR program usually has problems communicating with the video card on the system through the chipset on the AMD motherboard. There are often similar

2.2 SYSTEM SPECIFICATIONS

Format: NTSC /PAL

Resolution: 320x240 / 640x480 (NTSC), 352x288 / 704x576(PAL)

Maximum Frame rate per channel: 30 fps (NTSC), 25 fps (PAL)

Screen set: resolution 1024×768, color quality 16 bits or 32 bits.

Compression code rate: 50kbps – 1.2Mbps.

Data format: H.264 (ﬁles saved as AVI)

Component Speciﬁcation

Input Type D type

Video Input 4 Cameras

Display Rate (per channel) 30fps (NTSC), 25 fps (PAL)

Recording Rate (per channel) 320x240: 30fps (NTSC) 640x480:7.5fps (NTSC)/

352x248:25fps (PAL), 702x576: 6.25 fps (PAL),

Compression Format H.264 Software

Playback Resolution 320x240, 640x480(NTSC), 352x288, 704x576

(PAL)

Recorder Media HDD, USB Disk, ZIP, CD-R/W via PC

Record Mode Motion/Sensor/Schedule/Manual

Network TCP/IP

I/O Device

PTZ Protocol Conﬁgurable, Remote Control Capability

Remote Software Supports Internet Explorer Web Browser

Interface PCI

4Ch sensor Input, 1 Ch Relay Output (on board)

CHAPTER 2 SYSTEM REQUIREMENTS AND SPECIFICATIONS

10 11

VIDEO CAPTURE CARD HARDWARE AND CONNECTIONS

3.1 QSDT4PCRC CARD HARDWARE

PICTURE 3-1

Alarm Port

Spot Out Port

Audio In Ports

CHAPTER 3

ALARM PORT

Install this dongle only if you wish to use external alarm sensors. The DVR card has built-in motion detection software which can be used to trigger alarms when motion is detected by a camera.

Use of this dongle will take up an additional I/O port on the computer. To connect an alarm, you will need to attach a DB25 25-pin male solder cup and solder the wires from the alarm to the cup. The pin order is shown in Picture 3-3.

Pin Port Deﬁne Interpret Pin Port Deﬁne Interpret

Pin1 Alarm_in1 Alarm Input 1 Pin21

Pin2 Alarm_in2 Alarm Input 2 Pin22

Pin3 Alarm_in3 Alarm Input 3 Pin23

Pin4 Alarm_in4 Alarm Input 4 Pin24

Pin5 Pin25

Pin6 Pin26

Pin7 Pin27

Pin8 Pin28

Pin9 Pin29

Pin10 Pin30

Pin11 Pin31

Pin12 Pin32

Pin13 Pin33

Pin14 Pin34 Alarm_Com Alarm COM

Pin15 Pin35 Alarm_NO Alarm Normal Open

Pin16 Pin36 GND Ground

Pin17 Pin37 GND Ground

Pin18 Pin38 5V Power Source (5V)

Pin19 Pin39 Alarm_NC Alarm Normal Close

Pin20 Pin40

PICTURE 3-3

139

240

CHAPTER 3 VIDEO CAPTURE CARD HARDWARE AND CONNECTIONS

Video In Dongle

PICTURE 3-2

12 13

SPOT OUT

The Spot Out feature allows you to send selected video channels to a separate monitor. Menus and controls will not display in this monitor. If you do not wish to use this feature then you do not have to attach this port.

Spot Out with Multiple Cards

In situations where multiple cards are installed, only one card can provide the signal to the remote monitor.

Link the con2 to con1 ports on the cards, with the last card linking to the Spot Out port on the face plate.

PICTURE 3-4

3.2 CONNECTING A PTZ CAMERA

In order to operate a PTZ camera from the QSDT4PCRC, you will need to have ﬁrst installed the card into a PCI slot within the computer and attached the video dongle.

You will also need an RS485 to RS232 (Serial) adapter as well as having a serial port on the back of your PC.

PTZ Camera RS485 to

Serial Adapter

CHAPTER 3 VIDEO CAPTURE CARD HARDWARE AND CONNECTIONS

AUDIO

You will only need to install the Audio dongle if you have audio-equipped cameras, microphones or other audio input devices.

Use of this dongle will take up an additional I/O port on the computer.

The audio connector’s pins are mapped out in Picture 3-5.

GiL-G-8P-S3T2-E

1 2 3 4

PIN1 AUDIO-1

PIN3 AUDIO-2

PIN5 AUDIO-3

PIN7 AUDIO-4

VIDEO

The video dongle connects to the 15-pin receiver on the card. The four video inputs use BNC connectors to interface with the camera leads.

PIN2 GND

PIN4 GND

PIN6 GND

PIN8 GND

Video

Not Used

5 6 7 8

PICTURE 3-5

Ground

1 3

PICTURE 3-7

STEP 1. Connect the RS485 cables from the PTZ camera to the RS485-to-Serial Adapter

STEP 2. Connect the Adapter to the serial port on the back of the PC

STEP 3. Connect the video line from the camera to any Video In port on the DVR card

(Item 4)

You may now connect your camera to a power source.

Please see Chapter 8 for instructions on operating the PTZ camera with the SuperDVR software.

PICTURE 3-6

14 15

INSTALLING THE SUPERDVR SOFTWARE

CHAPTER 4

4.1 INSTALLING THE SOFTWARE

You will be controlling your security system using the SuperDVR software. It is compatible with Windows 2000, XP, and both the 32 bit and 64 bit versions of Vista and Windows 7.

The SuperDVR software is included on the disk that comes packaged with your DVR card. It can also be downloaded from our website at www.Q-See.com by simply searching for your product and going to the Downloads section.

STEP 1. The software can be installed

from the CD by selecting the appropriate button in the CD’s menu, by copying the installer to your hard drive and then double clicking to begin the process.

PICTURE 4-1

STEP 2. Once the Setup window opens,

click Next to begin the installation.

STEP 4. Instruct the installer where you

want the software to be placed. Either use the default location or select your own. Click Next to continue.

PICTURE 4-4

CHAPTER 4 INSTALLING THE SUPERDVR SOFTWARE

STEP 5. Once the installation has

completed, you will be asked to press the Finish button.

PICTURE 4-5

As part of the installation process, a shortcut to the SuperDVR software will be placed on your desktop.

You will need to restart your computer before you can launch SuperDVR and begin setting

STEP 3. Select your video format. NTSC

is the standard in North America. Click next to continue.

PICTURE 4-2

PICTURE 4-3

up your surveillance system.

PICTURE 4-6

16 17

4.2 USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7

Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed. This conﬂict can be resolved by turning off User Account Control (UAC).

Windows Vista

1. Open the Control Panel (accessible by clicking on the Windows icon in the lower left of your screen.

PICTURE 4-7

2. Select User Accounts and Family Safety.

5. Select Turn User Account Control on or off

6. Uncheck the box next to “Use User Account Control (UAC) to help protect your computer.”

7. You will then be asked to restart your computer for the change to take effect.

PICTURE 4-11

CHAPTER 4 INSTALLING THE SUPERDVR SOFTWARE

3. Select “Add or Remove User Account.”

4. Select the desired user account.

PICTURE 4-8

PICTURE 4-9

Windows 7

1. Open up the Start Menu (accessible by clicking on the Windows icon in the lower left of your screen.

2. Type “uac” into the search bar and hit ENTER. The User Account Control will open or you will be offered a link to click to open it.

Microso Oﬃce Outlook 2007

Scky Notes

iTunes

Adobe Acrobat

All Programs

uac

PICTURE 4-12

Devices and Printers

Default Programs

Help and Support

Shut down

PICTURE 4-13

3. Move slider to lowest setting and press

PICTURE 4-10

OK.

PICTURE 4-14

18 19

BASIC OPERATION

When you launch the SuperDVR program, it will open to the Main Display Interface which will show the video feeds from the cameras as well as the Display Control Panel.

CHAPTER 5

5.2 DISPLAY CONTROL PANEL

The Display Control Panel includes the Display Mode buttons along with buttons which allow you to cycle automatically or manually through individual or groups of channels.

Buttons currently in effect are highlighted.

The Drive Capacity Indicator Bar will ﬁll in as more ﬁles are recorded to the drive. When the drive is at capacity, the bar will be red.

PICTURE 5-3

2 3

5 6 7 98

No. Item No. Item

1 Display Window 2 Record Status Panel

3 Display Modes 4 Display Control Panel

5 Dwell Time 6 Page Flip

7 Drive Capacity Indicator Bar 8 Snapshot

9 Urgent Record 10 Date and Time

11 Login 12 Emap

13 Search and Playback 14 Conﬁgurations

15 PTZ Control 16 Exit

5.1 LOG IN

Located on the left side of the Main Display Interface, clicking on the lock icon will open

the Login window. Enter your user name and password to access the controls. The default user name is System with no password required. You can add a password and create other user accounts as described in Section

7.4 User Configuration.

PICTURE 5-1

DISPLAY MODES

Choose the number of channels you wish to view simultaneously. If you have fewer cameras than portions of the screen, those channels without cameras will remain black.

Available modes are single-, four-, nine-. 16and 36-screen displays. The software will only display the modes appropriate to the number of cameras you have connected.

AUTO DWELL DISPLAY

If the Main Display is currently showing fewer channels than are available, you can have the DVR automatically cycle through and show the feed from each camera or group of cameras by selecting the button.

PAGE FLIP

This button allows you to manually cycle through the channels. Like the Auto Dwell feature, if there are more channels available than are currently being displayed in a multi-screen display mode, this button will take you to the next group of video feeds.

PICTURE 5-4

5.3 OTHER CONTROLS

Log In will be covered in the following section and the remaining operations on the left hand side of the Main Display Interface will be covered in Chapter 7. The two remaining functions are Snapshot and Urgent Record.

SNAPSHOT

Usable in single image display mode, pressing this button will take a series of still images from the camera currently being displayed and will save them to a location on the hard drive. Settings to determine the number of images (up to 32) as well as the location to where they will be saved will be covered in Chapter 6.

URGENT RECORD

Clicking the Urgent Record icon will cause all cameras to begin recording regardless of their schedule or recording mode. Video will be saved to the location designated by the user. Like Snapshot, the settings for this feature will be covered in Chapter 6.

CHAPTER 5 BASIC OPERATION

PICTURE 5-2

20 21

RECORDING, PLAYBACK AND

CHAPTER 6

RECORD SEARCH

6.1 RECORDING CONFIGURATION

The system can be set to record in four different modes; scheduled recording, manual recording, motion detection and sensor alarm. Once you have logged into your system, you can access the control settings through the

Conﬁguration window by clicking on the wrench icon located on the left of the Main Display Interface.

Upon accessing the Conﬁguration window, the icons on the left will change as will the contents of the Display Window.

PICTURE 6-1

Basic Conﬁguration Schedule conﬁguration

Video conﬁguration Motion Detection Conﬁguration

Alarm Conﬁguration P.T.Z Conﬁguration

User Conﬁguration Save and Return

BASIC CONFIGURATION

The Record Panel, in the bottom half of the Basic Conﬁguration page, allows users to set recording modes along with other parameters for each camera. More than one recording mode can be activated at one time.

It should be noted that the higher the recording quality and frame rate, the more space the recorded ﬁle(s) will occupy on the hard drive.

CHAPTER 6 RECORDING, PLAYBACK AND RECORD SEARCH

PICTURE 6-2

Time Stamp - By selecting this option, the record date / time message appears in the recorded ﬁle images.

Switch - Turns on corresponding cameras. If there is no camera on a channel, do not select this option and you will save system resources.

Manual Record - Images from the selected camera will be recorded and saved all the time (24 hour recording).

Manual Recording Frame Rate - Select the recording frame rate for manual record mode.

Schedule Record - This option allows you to record on a set schedule.

Schedule Record Frame Rate - Select Schedule Recording frame rate.

Motion Detection - By selecting this option, users can set the selected channels to record

when motion is detected in front of the camera.

Motion Record Frame Rate - Select recording frame rate for Motion Detection record mode.

Sensor Record Frame Rate - If sensors are utilized to trigger recording, users can select

recording frame rate here.

Camera Security - Users are divided into three types: Normal user, Power user and Administrator. By selecting this option, only administrators can see the selected channels.

Record Quality - Select recording image quality here.

Audio In - SuperDVR 6.3 can support one channel of microphone audio input signal on the

PC motherboard and any audio inputs that are on the card if any. Users can choose one video channel for each available audio input.

For the purposes of this chapter, we will only be concerned with; Schedule Conﬁguration, Video Conﬁguration and Motion Detection Conﬁguration. The remaining functions will be covered in Chapter 7.

22 23

RECORD STATUS PANEL

A series of indicator lights will convey the recording status of each attached camera.

PICTURE 6-3

Grey Normal Light Green Manual Record

Dark Green Schedule Record Yellow

Red Sensor Alarm Record Blue Video Loss State

If an indicator light color turns, it means there is an alarm output.

Motion Detection Record

6.2 RECORDING MODES

As mentioned at the beginning of this chapter, there are four different recording modes; scheduled recording, manual recording, motion detection and sensor alarm. Motion Detection record mode and Sensor Alarm record mode are called Alarm Record.

If users use multiple cameras to record, every camera works separately and the recorded ﬁles are also saved separately. The parameters, i.e. camera ID, record date/time, and record mode are all saved together with the recorded ﬁle.

Configuring Motion Detection

Selecting the running man icon will bring up the Motion Detection Conﬁguration page, where you can conﬁgure the settings for each camera according to your situation.

Sensitivity - Users can set motion detection sensitivity here.

Speed - Motion detection speed

Block Number - Set grid’s number.

Defaults - Reset to default settings.

Select All - Select the entire area of the

channel as detection sensitive

Clear - Clear all the detection areas and then you can select a customized detection area using the cursor.

PICTURE 6-4

To customize the detection area for a certain channel:

STEP 1. Select the camera in the pull down list.

STEP 2. Select Clear

STEP 3. Click and drag the cursor in the camera view. You will see a green box appear

which shows the motion detection area. You can select a maximum of 16 customized areas for each channel.

CHAPTER 6 RECORDING, PLAYBACK AND RECORD SEARCH

MANUAL RECORD MODE

Manual Record mode is the most commonly used recording mode. If a special event occurs, users can select this recording mode and record immediately. It may be desirable to increase the framerate and recording quality in such cases - especially for shorter duration recordings. If you intend to have the cameras recording non-stop, then it is advisable to reduce the frame rate to conserve hard drive space.

SENSOR ALARM RECORD MODE

Users can use sensors to trigger sensor alarm recording on relative channels. At that time, the record status indicator light will turn red.

MOTION DETECTION RECORD MODE

This will enable the system to detect image changes and begin to record by activating motion detection and motion alarm recording. For instance, somebody opens the door, and the system detects image changes from the camera and begins to record, then users can play back the recorded ﬁle and ﬁnd out who opened the door. When there is no movement, the system will not record which saves system resources, and makes it easier to ﬁnd recorded events. The indicator light color in the record status panel will be yellow.

NOTE! When conﬁguring for Motion Detection recording, you will need to do so in three areas:

1. Select Motion Detection for the desired channels in Basic Conﬁguration.

2. Conﬁgure the speciﬁc areas to detect motion in Motion Detection Conﬁguration.

3. Set the schedule for these cameras to operate in this mode in Schedule Conﬁguration.

SCHEDULE RECORDING

Users can set working schedule for all of the recording modes in ‘Schedule Conﬁguration’. The dark green light in record status panel shows the corresponding channel is in Schedule Record mode. Users can change record mode to manual record at any time, and the dark green light will change into a light green light.

Schedule Configuration

Clicking on the calendar icon will change the display window to the

Schedule Conﬁguration page.

Each camera can be scheduled to record based on motion detection, sensor alarm, and time of day. Sensor alarm mode has highest priority and it will take precedence regardless of what other modes the camera is also set for.

PICTURE 6-5

24 25

Schedules can be set individually for each day. The cameras are default conﬁgured to be recording in both Motion Detection and Schedule recording 24/7 and will have fulllength colored bars in the schedule window. Above each window is a 0-24 with segments corresponding to each hour of the day. This will show when a camera has been scheduled to record in that mode.

NOTE! When setting up your recording schedule for the ﬁrst time, it is faster and easier to begin by selecting the mode’s schedule window and selecting Delete All to clear the schedule before making changes.

To create a new schedule;

STEP 1. Select the camera name in one

of the three record mode groups.

STEP 2. Click on Add.

6.3 RECORDING TO HARD DRIVE

Users can determine where recorded ﬁles will be saved on their hard drive(s). In addition, the recorder can save to a series of drives or partitions by automatically jumping to the next partition when the current one is full. If all the partitions are full and Recycling Record mode has been enabled prior to recording by checking the box below the Storage Disk list, the new data will overwrite the oldest recorded data automatically.

The destination drive(s) for recordings which also applies to images captured using the Snapshot button - is set in the Basic Conﬁguration window. You can also set a HDD minimum storage alarm which will cause the system to alert you once the that threshold has been reached. If the present storage space is less than the minimum storage needed and Recycling Recordings is not selected, the recording will automatically stop.

PICTURE 6-6

STEP 3. This will open a new window.

Set the start time and end time along

with the day(s) to which you wish the schedule to apply.

STEP 4. Click OK to exit the Add

window.

Your new schedule will appear as a series of colored bars corresponding to the day(s) and time(s) you’ve selected.

To edit a schedule, select a block of time and click Edit. You will be able to adjust the schedule for that day and any other day in the same manner you used to create the schedule in the Add window.

NOTE! When adding a new schedule, it should not duplicate an existing schedule as this may cause a system error.

To add another block of time, such as an evening recording schedule to go with an early morning schedule, you will need to repeat the process.

Clicking on Delete will remove a speciﬁc block of time from a speciﬁc day’s schedule.

Copy To allows you to apply the settings for one camera to another camera as well.

PICTURE 6-7

PICTURE 6-8

WARNING! You should have your ﬁles record to a disk or partition OTHER

than your “C” drive. This will avoid issues with the Recycling function.

CHAPTER 6 RECORDING, PLAYBACK AND RECORD SEARCH

26 27

6.4 RECORD SEARCH AND PLAYBACK

Clicking the Search icon in the lower right of the Main Display Interface will cause it to switch to the Search and Playback Interface. This interface handles both the Record

Search and Playback functions in addition to allowing you to back up your records.

RECORD SEARCH

Searches are based on date and time. Additional criteria can be selected to narrow the search. These criteria include the type of the recording and where the ﬁles are saved.

STEP 1. Select whether the program

should search in the normal destination location (See Section

6.3 Recording to Hard Drive) and/or where you’ve backed up recorded ﬁles (Covered in Section

6.5 Other functions)

STEP 2. Select the nature of the

recording - whether it was a scheduled record, recorded as a result of motion detection or etc. You can select more than one category.

PICTURE 6-10

CHAPTER 6 RECORDING, PLAYBACK AND RECORD SEARCH

STEP 3. Enter the date and time. A

calendar will pop up. If there was an event recorded on that date it will be highlighted.

PICTURE 6-9

Pressing the back arrow in the upper right of the display will return you to live surveillance in the Main Display Interface.

PICTURE 6-11

STEP 4. The program will display the

search results at the bottom of the screen. They will be color coded to indicate the mode in which they were recorded.

PICTURE 6-12

28 29

PLAYBACK

Once you have completed your search, you are ready to play back your ﬁles. The controls on the Search and Playback Interface operate like any other video playback software.

Button Function Note

In addition, you can advance the playback to a certain point in the record by clicking on, and sliding the progress indicator.

Play / Pause

Stop

Reverse

Previous Section

Next Section

Previous Frame.

Next Frame.

By default, the system will begin playing back the recording from Channel 1 when the Play button is pressed.

Selecting a Screen Display Mode button above the ﬁle list will open a pop-up window allowing you to select which channel(s) to play back. Only the screen display mode buttons appropriate to your card will be offered as options. Buttons allowing you to select speciﬁc groups of channels will appear depending on your card’s capabilities. Click OK to return to the Playback window.

During playback, you can adjust the speed of the recording with the slider located at the bottom of the interface.

Only functional when playing back in single channel mode.

Only functional when playing back in single channel and in Pause mode.

PICTURE 6-13

PICTURE 6-14

PICTURE 6-15

At the top of the ﬁle visualizer, the bar represents the time when the ﬁle was recorded. Clicking on this will magnify it to show minutes allowing a more precise search.

NOTE! Clicking on any channel in multi-screen playback will switch the display to a single-channel view of that feed. Click again to return to the previous playback mode.

6.5 OTHER FUNCTIONS

Other functions within this interface allow you to back up ﬁles, capture still images, print images and digitally zoom in on a recording.

FILE BACKUP

Clicking on the ﬁle icon allows you to back up your ﬁles to another drive for use elsewhere or simply to preserve them without having to worry about them being

overwritten by the Recycling Record function.

The Backup window operates much like the Record Search window and it is divided into four main areas:

A: Camera Selection Area - Select which cameras’ recordings you wish to back up.

B: Time and Date Selection Area - Select the start and end dates and times for the records you wish to back up.

C: Operation Area - Select the save path for the backup ﬁles. You can also choose to save a standalone playback program to allow others to view the ﬁles.

D: Information Area - The program will use this area for any warnings or notices.

Click Start to begin backing up your ﬁles.

PICTURE 6-16

CHAPTER 6 RECORDING, PLAYBACK AND RECORD SEARCH

30 31

DELETING RECORDED FILES

While older ﬁles will get overwritten by the Recycling Recording function as the hard drive ﬁlls up, you can delete unnecessary or unwanted recordings before then.

This function will delete a ﬁle or blocks of ﬁles from a speciﬁc camera or which were recorded during a set time.

Select the channel on the left side, and then the select start date and time and end date and time of the ﬁles you wish to delete.

Click Start to delete ﬁles.

You can also remove ﬁles manually by deleting them from the folder where they are stored, just as with any other PC ﬁle.

PICTURE 6-17

CAPTURE PICTURES

This feature allows you to capture still images from a recorded event so they can be saved or printed out.

When the Search and Playback Interface is displaying only a single channel and the user hits the Play/Pause button a second time to pause playback, then the video is in Playback Pause mode.

At this time the function buttons above the File Search panel will be enabled.

Pressing the Snapshot button will bring up the Snap window.

PICTURE 6-20

Select the number of sequential images you wish to capture and set the save path. The save path can also be set in the Basic Conﬁguration menu in the Capture Browse setting. You can also chose to include which camera took the video and/or the date and time that it was recorded within the image itself.

Once you have made your selections, pressing the Snap button will save the images. Press Save to preserve your settings for future use or Exit, if you do not wish to retain the settings.

CHAPTER 6 RECORDING, PLAYBACK AND RECORD SEARCH

PICTURE 6-18

Snapshot Print setup Print picture

NOTE! This feature is only available in Playback Pause mode on a single channel.

In addition, a second menu will appear below the Search panel. This allows you to make picture quality adjustments for the present channel, including brightness, contrast, saturation and hue.

These changes will not affect the actual recorded image. Pressing the Default icon in the lower right of the panel will restore the original settings.

Make the desired adjustments to the image and then select the Snapshot icon.

PICTURE 6-19

The Print Setup button will bring up a conventional Print Setup window to allow you to make settings as normal.

Clicking the Print button will open a Print Preview dialog that includes some extra features.

Select the Position radio button and adjust the position of the image on the page using the + and - buttons.

Selecting the Size radio button will allow you to adjust the image size using those same + and - buttons.

PICTURE 6-21

32 33

DIGITAL IMAGE ZOOM

During multi-screen playback, clicking on one channel will cause the display to shift to a single channel display mode.

While in single channel playback mode the digital zoom controls are enabled. These allow you to zoom in or out of an area of the recording.

Zoom In

Zoom Out

Revert to original size

PICTURE 6-22

SYSTEM SETTINGS

Beyond the recording settings, there are other features of this video capture card which need to be enabled or conﬁgured.

The Settings window is entered by clicking on the wrench icon on the left of the Main Display Interface.

CHAPTER 7

CHAPTER 7 SYSTEM SETTINGS

PICTURE 7-1

Basic Conﬁguration Schedule conﬁguration

Video conﬁguration Motion Detection Conﬁguration

Alarm Conﬁguration P.T.Z Conﬁguration

User Conﬁguration Save and Return

34 35

7.1 BASIC CONFIGURATION

Your card is pre-conﬁgured with default settings which meet the needs of most users, however it is designed to allow you maximum ﬂexibility in conﬁguring the system to meet your speciﬁc needs.

In the upper portion of the Basic Conﬁguration window are settings which control additional aspects of your cameras. We have already covered the recording-speciﬁc settings in the previous chapter.

CAMERA DISPLAY SETTINGS

Dwell Interval

If you have enabled Auto Dwell function on the main interface page, then you can set the dwell time, in seconds, of a screen here.

Caption

There are four options, None, ID, Name, and ID/Name for users to select for all the channels.

‘None’ means no title or name;

‘ID’ means camera numbers, i.e. 1, 2, 3

and so on;

‘Name’ means camera names, i.e.

Cam1, Cam2 and so on;

‘ID/Name’ means both camera number

and camera name, i.e. 1/Cam1, 2/ Cam2 and so on.

Resolution

You may have resolution options of 320×240, 640x480, or 704x480 (NTSC) for users to select for all the channels depending on the card you are using.

Call Monitor

You can connect another monitor to the Spot Out port on the card and select the display modes here.

PICTURE 7-2

SYSTEM LOG IN AND REBOOT

You can enter your User Name and Password that you use to log into Windows so that the SuperDVR can log in upon startup or reboot.

Since the windows system may become unstable after a couple of days of continuous operating, it may cause SuperDVR to become unstable. You can use the software support auto-reboot option to help avoid this. Select the PC Auto Reboot tab in the center of the Basic Conﬁguration screen and then check the box next to PC Auto Reboot and set the interval by day, which will cause the system to reboot automatically according to your schedule.

PICTURE 7-3

VIDEO CONFIGURATION

Clicking on the video conﬁguration icon will open a new page which will allow you to change the contrast, brightness, hue, saturation and auto gain of individual cameras, by

moving the levers on the bars. Clicking Default will restore the default values.

The range of values is from 0 to 255.

Contrast - Set image color contrast.

Brightness - Set image brightness.

Hue - Set image hue.

Saturation - Set image Saturation

PICTURE 7-4

CHAPTER 7 SYSTEM SETTINGS

36 37

7.2 ALARM CONFIGURATION

The system can receive alarm signals generated both by attached devices as well as from those from over a network. Alarms can also be generated when motion is detected.

TRIGGERED ACTIONS

Each type of alarm can be conﬁgured to generate an audible alarm - externally or internally, as well as triggering other, pre-deﬁned actions.

PICTURE 7-7

Buzzer - Select whether to activate the computer buzzer if alarms have been triggered and also select how long the buzzer sounds.

Pre-Alarm Record - Select whether the system will pre-record and for how long.

Big Screen Holding Time - The corresponding channel will be full screen when an alarm is

triggered. Set the full screen hold time here.

Motion Holding Time - How long the recording continues after motion stops.

Sensor Holding Time - How long the recording continues after sensor stops.

Disk Shortage Alarm - If the Partition free space is less than the set percent, the system will

stop recording or recycling, but will sound an alert according to the settings.

Alarm Record

Every sensor can trigger multiple channels to record. For example: if CAM1, CAM4 and CAM5 are selected for Sensor2, then once the sensor is activated, CAM1, CAM4 and CAM5 will begin to record.

CHAPTER 7 SYSTEM SETTINGS

PICTURE 7-5

ALARM TYPES

Different conditions can be set to trigger an alarm.

Video Loss - Users can select alarm output for this option.

For example: If you select alarm_out1 and alarm_out3 for video loss. Then video loss of any channel will trigger alarm_out1, alarm_ out3 to show a red light in the Alarm output status panel

Disk Alarm - When HDD available space is less than the set value, it will trigger alarm.

Sensor - If users have mounted sensors, when the sensors have been activated, it will trigger the selected output alarms.

Motion - Users can set the output of motion detection alarm by different alarms and remote alarm.

Users can also select the voltage (high or low) for alarm signals.

PICTURE 7-6

38 39

Receiver's E-mail Address

Sender's SMTP

Sender's E-mail Address

Sender's User Name

Sender's Password

E-mail Subject

Auto Mail

Any of the alarm types can be conﬁgured to generate an alert e-mail but it is especially useful when triggered by a motion detection event.

NOTE! Before conﬁguring the Auto Mail function, be sure to set up Motion Detection.

Click the Auto Mail icon on the left top side of alarm conﬁguration page to enter the Auto

Mail Setup Interface.

PICTURE 7-8

Users can set receiving and sending E-mail SMTP server and address. The address of receiver and sender can be the same. However, this is not recommended as it can overﬂow your e-mail account. Some free e-mail providers also place a daily limit on the number of e-mails sent and received by a single account.

PICTURE 7-9

To test the settings, click Send Mail Test. If all settings are okay, response ‘Message Sent Successfully’ will pop up. If some settings are wrong, a warning message will pop up.

If Attachment is enabled,then a picture of what triggered the alarm will be sent to the selected mailbox.

PICTURE 7-10

NOTE! Only one picture will be attached for each alarm event.

7.3 E-MAP CONFIGURATION

E-map is used to show full geographic range covered by the whole monitoring system in the form of map. An E-map features simple operation and direct display of status.

NOTE! The system only supports bmp or jpg image format for E-Map ﬁles.

You will need to draw the ﬂoor plan of where you want to install the cameras in a program such as Paint or Photoshop and save it in BMP or JPG format before using this feature. Files will be proportionally scaled to 833x678 pixels when in use.

Click on Emap Edit and then right-click in the demonstration map currently displayed. Select Load Picture in the pop-up. Navigate to where the image is stored on your computer and open the ﬁle. The map will be displayed in this interface, allowing you to add the cameras to the map.

Drag the icon of a camera to the corresponding position on the map, a maximum of 32 cameras can be set simultaneously, Click Change icon of camera by right key to change icon or click Delete to cancel a camera. After editing, right-click in the map display area and select Save Map in the pop-up to save the current map.

PICTURE 7-11

PICTURE 7-12

CHAPTER 7 SYSTEM SETTINGS

40 41

A gray map icon can be drawn to the corresponding position in the map on the right and set it as a sub-map of the current map, or click the gray map icon on the left by right key and select ‘Open’ to build a new map. You can also click the blue map icon on the left by right key, and select ‘Rename’ to change the name of the map or select ‘Close’ to cancel this map. The map tree can only support three levels of maps and submaps.

USING THE E-MAP

To view the E-map during monitoring, click on its icon on the right side of the Main Display Interface.

When a channel alarm is triggered, the camera icon will ﬂash a yellow alarm signal. Select ‘Auto Show’, in case of an accidental alarm, an alarming screen will pop out automatically and you can know about the alarming position immediately. Right-click on the camera to bring up its feed immediately.

Alternately, you can enable Auto Show to bring up the E-map when you’re in another viewing mode.

7.4 USER CONFIGURATION

User accounts, privileges and passwords can be added, changed or deleted in this menu. After installing the SuperDVR program, it will automatically create an administrator

account with the user name SYSTEM with no password. Users can use this name to log in the system and Add, Edit or Delete users’ parameters.

PICTURE 7-13

USER RIGHTS

Select a user in the User Conﬁguration area, and click Edit to enter the Edit User area

Users can edit user’s password and rights here, but not the user name.

CHAPTER 7 SYSTEM SETTINGS

The system offers three kinds of rights:

Administrator: this user has the right to change all the settings and playback. This user also has the right to assign users power user rights and normal user rights.

Power User: This type of user is authorized by the administrator. The administrator assigns rights to power users by checking boxes in the Power User list.

Normal User: Normal user’s rights are also assigned by the administrator. They have the same list of available rights as Power Users. However, whether they can possess a right is be decided by the administrator. Only if the administrator assigns that right, will they have the right. For example, if Basic Conﬁguration is checked, the Normal User can access these functions.

NOTE! Administrators can change and authorize rights to Power Users and Normal Users, but they cannot change or authorize other Administrators’ rights.

PICTURE 7-14

PICTURE 7-15

42 43

ADD USER

Click Add in User Conﬁguration to access the Add User area.

Enter the user name, password, conﬁrm password and select user rights, and then click OK.

Delete User

Select the user name in User Conﬁguration, and click Delete, and

conﬁrm delete.

PICTURE 7-16

PICTURE 7-17

P.T.Z. CAMERAS

If you are installing a PTZ camera, then the PTZ controls must be set up before operating the camera. You should have your PTZ camera’s manual handy when conﬁguring and operating the PTZ camera for the ﬁrst time. You should have the information regarding the Baud Rate, Protocol and Address ready before you begin.

CHAPTER 8

8.1 P.T.Z CONTROL CONFIGURATION

The PTZ settings are found in the Conﬁguration menu. Click on the wrench icon on the right side of the Display Interface to enter the Conﬁguration menu and then click on the

PTZ menu to conﬁgure its settings.

CHAPTER 8 P.T.Z. CAMERAS

PICTURE 8-1

PROTOCOL SETUP

You can select different protocols, serial port number for P.T.Z devices.

The settings you enter here must match the setting on the PTZ camera.

Port - Users can set serial port number.

Protocol - Communication protocol of the

P.T.Z device.

SuperDVR supports the following protocols:

DSCP, DH-SD, Lilian, Minking, Neon, PelcoD, PelcoP, Star, VIDO, VISCA

Address - Communication address of P.T.Z

device (ID number)

PICTURE 8-2

44 45

SERIAL PORTS SETUP

Users should ﬁrst enable the P.T.Z control function of a camera and then select a port number in P.T.Z Protocol Setup. The values entered for each parameter should match those on the camera itself.

- Set the port number.

Port

Baud Rate - Set P.T.Z device Baud Rate to

match setting on camera. The default value is 9600.

Data Bits - Default value is 8.

Parity - Odd and even parity bit, default

None.

Stop Bits - The Default value is 1.

PICTURE 8-3

8.2 PTZ OPERATION

The PTZ Controls can be accessed directly from the Main Display Interface by clicking on the PTZ Control icon on the right side of the display. This will replace the buttons and

functions on the right side of the display with the PTZ controls.

Clicking on Set PTZ speed allows you to adjust the Pan Speeds, Tilt Speeds, Focus Speeds and Zoom Speeds for all connected PTZ cameras.

Pan Speed - Set horizontal rotating speed.

Tilt Speed - Set vertical rotating speed.

Focus Speed - Set camera focus speed.

Zoom Speed - Set zoom in/ zoom out

speed.

Click appear; users can choose different presets or group sets.

and a pop-up window will

PICTURE 8-6

PICTURE 8-7

PRESET AND GROUP SELECT

Click to set Preset point and change Preset point name. Every Group includes multiple Preset points. If users select preset1, preset2 and preset3 for group1, preset1, preset2 and preset3 will be automatically accessed in sequence after users select group1 for auto scout.

PICTURE 8-4

You can control P.T.Z. devices by clicking on its display. The selected camera channel will be highlighted in red indicating that it is ready to be controlled.

Focus, Zoom and Iris (light level) are adjusted by the use of the + and - keys to either side.

A PTZ function (direction, zoom, etc.) will continue as long as the user is holding down the left mouse button while the cursor is over the button or until it reaches a physical limit.

Preset

Click , and a pop-up will appear allowing you to conﬁgure settings for a Preset.

Dwell- Set the dwell time for a Preset. The camera will wait this long before moving on to the next action.

PICTURE 8-5

PICTURE 8-8

PICTURE 8-9

46 47

CHAPTER 8 P.T.Z. CAMERAS

REMOTE SURVEILLANCE

Shut Down

Devices and Printers

Help and Support

CHAPTER 9

& PLAYBACK

9.1 REMOTE LIVE SURVEILLANCE

Surveillance system supports Remote Surveillance through LAN, Internet, and Intranet. Simply enable the Webcam function of the system on a computer which is connected to the Internet, and the computer system will become an Internet Webcam server. On any other computer that connects to Internet, enter the public IP server address in an Internet Explorer browser window. Remote users can get high quality real-time image from the server (depending on available bandwidth) and also control the P.T.Z devices.

REMOTE SURVEILLANCE SERVER CONFIGURATION

Users should ﬁrst enable the Web Camera Services in Basic Conﬁguration and set other settings as shown below:

HTTP Port - Web service & download

service port, default value is 80.

Data Port - Data transmission port, default

value is 1159.

Command Port - Control command port,

default value is 1160.

Picture Quality - Default value is medium.

PICTURE 9-1

9.2 CONFIGURING ROUTER FOR REMOTE ACCESS

PART 1: FIND OUT THE IP ADDRESS OF THE SYSTEM

STEP 1. To access the router’s settings you will need to enter the Command (CMD)

panel on the computer containing your video capture card.

A. WINDOWS XP – Select Run from

your Windows START menu (lower left of screen) and type “cmd” after the prompt.

B. WINDOWS VISTA and WINDOWS

7 – Click on the START menu (Windows icon) in the lower left of your screen. Type “cmd” into the ﬁeld that says, “Search programs and ﬁles” and hit ENTER or click on the magnifying glass icon.

Microso Internet Explorer

Microso Oﬃce Outlook 2007

iTunes

Adobe Acrobat

All Programs

start

Inbox Microsof... iTunes

PICTURE 9-2

Microso Oﬃce Outlook 2007

Scky Notes

iTunes

Adobe Acrobat

All Programs

cmd

Devices and Printers

Default Programs

Help and Support

Run

Log Oﬀ

Default Programs

Shut down

If your internet connection does not have enough bandwidth available you can use the Picture Quality option to send the video over the internet at a lower quality setting then you are using for recording. That way you will be able to see the images over the internet at lower quality

PICTURE 9-3

while still recording at the higher quality setting.

STEP 2. Type “ipconﬁg” at the prompt

NOTE! The minimum speed on the internet connection is 1Mbps download and 1Mbps upload for 4 and 8 channels, and 2Mbps download and upload

(Red arrow in Picture 9-4) to access router settings.

for 16 channels. You can check the speed of your connection at both ends by

going www.SpeedTest.net from both the computer in which the card is installed as well as the remote computer which you will be using.

STEP 3. Write down the IP4v address

(Blue arrow) as well as the Gateway and Subnet Mask numbers (Green arrows). The IP4v address is the address used by the card.

PICTURE 9-4

48 49

CHAPTER 9

REMOTE SURVEILLANCE & PLAYBACK

PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

To ﬁnd out the number of routers on your network, you will need to download a FREE router detection program.

STEP 1. Go to

http://www.pcwintech.com/shanes-toolbox

STEP 2. Click on Detect Multiple

Routers to begin the download.

STEP 6. If there is only one router detected, then you may skip to Part 3: Simple Port

Forwarding.

If Multiple Routers are Detected

If there are multiple routers, you will see a display similar to Picture 9-8.

If so, it may be preferable to connect your DVR and computer to the router that connects directly to the Internet. However, this is not always possible depending upon your particular situation.

STEP 3. Unzip the application to install it.

STEP 4. Click on the detect_routers

application to run it.

STEP 5. Click on CHECK NOW to

detect how many Routers are in the network.

PICTURE 9-5

PICTURE 9-6

PICTURE 9-8

In this case, you will need to proceed with the next section using the IP address for Router 1 to forward its ports. After that, you will need to proceed to Part 4.

CHAPTER 9

REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-7

50 51

PART 3: SIMPLE PORT FORWARDING

Download the FREE Simple Port Forwarding program from:

http://www.simpleportforwarding.com/download

STEP 1. Click on Download in any of the mirrors or the Direct Download link to download

and install this program.

PICTURE 9-9

STEP 2. Once the program is installed,

go to the Windows Start Menu (Windows icon in the lower left of your monitor) and look for Simple Port Forwarding in the program list. Click on the program to launch it.

PICTURE 9-10

STEP 3. Once Simple Port Forwarding has launched, select your router from the list.

The default Router IP and Login information will automatically come up. If you have previously changed the login information, then you will have to enter it manually

STEP 5. Click on ADD CUSTOM.

STEP 6. Input the required information:

Name: (You can name your DVR if you

wish) Type: TCP Start Port: 80 End Port:80 IP add: IP of DVR obtained in

Part 1.

Click on ADD

Repeat for port 1159 and 1160.

PICTURE 9-12

CHAPTER 9

PICTURE 9-13

REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-11

STEP 4. Click on “+” at the bottom to open the window allowing you to set your ports.

52 53

STEP 7. You will now be returned to the main window of the program. The ports you

added will now show on the list. Click on Update Router at the bottom.

If for some reason, a port or ports that you forwarded are not listed in the Router and if you see a message in the Scripts list on the left side of the window stating that the port already exists (Red box in Picture 9-16), then you will need to change the Port 80 to 85 in the DVR and start over again.

PICTURE 9-16

PICTURE 9-14

STEP 8. You will see the “Updating is in progress” message. Please wait until you see it

say DONE at the bottom.

PICTURE 9-15

STEP 9. Once you receive the DONE message that the ports have been successfully

forwarded, test if the ports are working by clicking on item number 7 in the Check List - Test that the ports now work.

CHAPTER 9

REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-17

54 55

STEP 10. Click on Begin.

If you receive a message stating that the port is online and can be reached, then you have

set it up correctly.

PICTURE 9-18

To connect to your DVR from the Internet, you will need to put the Internet IP address shown after “Your Internet Address:” message into your Internet Explorer browser or access pro- gram window.

NOTE! The default value is 80. If port 80 is already occupied by another device on the network, then another port will need to be selected. Choose another number in the same range; 81-89. In this case, you will have to add the port to the IP address when entering it into the Internet Explorer window. For example, if the port is now 82, then you will need to enter http://192.168.0.25:82

PART 4: SETTING UP DMZ IN ROUTER 2

NOTE! You will only need to proceed with this section if you detected a

second router in Section 2.

STEP 1. Login into Router 1 by putting

the IP of Router 1 into the Internet Explorer browser, as in the example shown in Picture 9-19 where the IP address of Router 1 is 192.168.0.1

STEP 2. Find the status page on the

router settings that shows the WAN/ Internet IP address and write it down this WAN IP address.

STEP 3. Log into the Router 2 by putting

the IP of Router 2 into the Internet Explorer browser, as in example shown in Picture 9-19 where the IP address of Router 2 is 192.168.1.1

STEP 4. Find the DMZ page in the router

settings.

STEP 5. Enter the WAN IP for Router 1

into the DMZ page and enable DMZ.

NOTE! If you do not have a DMZ setting in the router, check to see if there is a Bridge setting. If so, then use the Bridge setting instead of DMZ.

STEP 6. Save your changes.

You have forwarded the ports on the router to which the DVR is connected, to the IP address of the DVR, and set the primary router to pass the connection to this router.

PICTURE 9-19

CHAPTER 9

REMOTE SURVEILLANCE & PLAYBACK

IMPORTANT! Do not use 255 or higher to complete your IP address as these addresses are reserved for other devices and components.

56 57

9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)

You can access the system over the Internet using a static or dynamic IP address. However, your service provider can change this dynamic address from time to time. When it changes, you will have to return to www.MyIPAaddress.com to get the new public IP address.

There are two solutions to this problem. The ﬁrst would be to obtain a static IP address from your ISP – which can be expensive. A second – and free – option is to use a dynamic domain name service (DDNS) to get a domain name that can be linked to your dynamic IP address. In addition to automatically keeping up with the changes in the address, you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.

We recommend using www.MyQ-See.com or www.DynDNS.com as the DVR has been already conﬁgured to accept account information from these two services.

NOTE! Before setting up DDNS, you must have previously set up Port Forwarding as described in the previous section.

9.4 ACCESSING THE DVR USING INTERNET EXPLORER

Once you have conﬁgured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX control. For this to work, you will have to enable the ActiveX control options that are built into Internet Explorer. It is strongly suggested that you be running the latest version of Internet Explorer (currently IE8). The instructions below will describe the process using that version of the browser. Instructions for users with IE6 or 7 are available in the Resources library of our Technical Support page.

USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7

SETTING UP DDNS

The following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS are available on their website.

STEP 1. Using a computer that is

connected to the same router as the DVR, use Internet Explorer to go to

www.MyQ-See.com

STEP 2. Fill out the required information

to register and click the Submit button at the bottom of the screen.

STEP 3. The next page will ask you

to create a domain name. Domain names must begin with a letter (a-z) or a number (0-9) and cannot contain a hyphen. Once you’ve decided upon a name, click on the “Request Domain” button. If it is available you will see a conﬁrmation screen along with the IP address associated with it. Conﬁrm that this matches the number obtained in Network Settings. Your domain name will look like this:

http://example.myq-see.com

STEP 4. Once you have obtained your

domain name, you will need to conﬁgure the DVR for access using it.

STEP 5. Once you have completed steps 1-4, click on the link on the MyQ-See website

to download the MyQ-See software program onto your computer and install it so that it can monitor the IP address assigned to your account. The computer must always be on in order to update the link to the public IP address when it changes.

PICTURE 9-20

PICTURE 9-21

Windows Vista

STEP 1. Open the Control Panel

(accessible by clicking on the Windows icon in the lower left of your screen.

PICTURE 9-23

STEP 2. Select User Accounts and

Family Safety.

PICTURE 9-24

STEP 3. Select “Add or Remove User

Account.”

PICTURE 9-25

STEP 4. Select the desired user account.

PICTURE 9-26

58 59

CHAPTER 9

REMOTE SURVEILLANCE & PLAYBACK

STEP 5. Select Turn User Account

Control on or off

Setting Up ActiveX Control

STEP 1. Open Internet Explorer

STEP 2. Click on Tools

STEP 3. Select Internet Options in the

pull-down menu

PICTURE 9-27

STEP 6. Uncheck the box next to “Use

User Account Control (UAC) to help protect your computer.”

STEP 7. You will then be asked to restart

your computer for the change to take effect.

Windows 7

STEP 1. Open up the Start Menu

(accessible by clicking on the Windows icon in the lower left of your screen.

STEP 2. Type “uac” into the search bar

and hit ENTER. The User Account Control will open or you will be offered a link to click to open it.

PICTURE 9-28

Microso Oﬃce Outlook 2007

Scky Notes

iTunes

Adobe Acrobat

All Programs

uac

PICTURE 9-29

Devices and Printers

Default Programs

Help and Support

Shut down

STEP 4. Click on the Security Tab

STEP 5. Select Trusted Sites

STEP 6. Click on the Sites button

STEP 7. Uncheck the “Require server

veriﬁcation (https:) for all sites in this zone” button.

STEP 8. Type the DVR’s IP address

(obtained during Network Setup) or DDNS domain name into the “Add this website to the zone:” box.

STEP 9. Click the Add button

STEP 10. Close the window.

PICTURE 9-32

PICTURE 9-33

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REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-34

STEP 3. Move slider to lowest setting

and press OK.

PICTURE 9-31

60 61

STEP 11. Click the Custom level…

button.

STEP 12. Pull down the “Reset to:”

menu button and select Low

PICTURE 9-35

STEP 13. Click the Reset button

STEP 14. Click “Yes” when asked, “Are

you sure you want to change the setting for this zone?”

STEP 15. Click OK

STEP 16. Click Apply

STEP 17. Click OK

STEP 18. Close Internet Explorer

You are now ready to access the DVR using Internet Explorer.

Open a browser window in Internet Explorer and enter the IP address or DDNS name (obtained in Section 9.3 DDNS (Dynamic Domain Name Service)) into the address bar.

You will see a log in screen similar to that shown in Picture 9-38 or yellow alert bar at the top of the window asking for permission to open an ActiveX application. Allow it to install webrec.cab control to reach the sign-in screen.

Instructions for controlling your system remotely are in the next section.

PICTURE 9-37

PICTURE 9-38

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REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-36

62 63

ACCESSING THE INTERNET EXPLORER CLIENT

After enabling network server on the unit, and enabling ActiveX, users can view the video from the cameras over the LAN or Internet through Internet Explorer. This unit only supports Internet Explorer browser, no other browsers are supported. It also supports Win2000, WinXP, Vista, and Win7.

Input the IP address of the computer with the card if accessing from LAN, or the public IP address of the router if accessing from the internet, into the Internet Explorer window to reach the window that prompts you to install the ActiveX control.

Icon Description

Controls for PTZ Cameras: Move Up. Move Down. Move Left rotate left. Move Right. Stop Rotating.

PTZ ‘Focus’ buttons. Far Focus Near Focus

PTZ ‘Zoom’ buttons. Zoom In Zoom Out

You will get a message asking you to install the ﬁle NetVideo.cab. Install it as normal.

You will then be asked to log in. Use the same User Name and Password as you would when logging in from the computer itself. The default User Name is SYSTEM without a password.

Once you have entered the User Name and Password, click OK to log in.

As you can see, the WebCam main interface is very similar to the SuperDVR main interface.

PICTURE 9-39

PICTURE 9-40

PTZ ‘Iris’ button. Increase light. Decrease light

Go to a Preset Point

Set a Preset Point

Speed dome. Adjust PTZ speed.

Single channel with full screen display

Four channel mode - four cameras displayed

Contrast adjustment

Brightness adjustment

Hue adjustment

Saturation adjustment

Record playback

System Conﬁguration

LAN or Master stream is for users on the same network as your system. It has higher frame rate and needs higher network bandwidth Internet, or sub stream, has a lower frame rate and requires lower network bandwidth. Users can select the stream according to their bandwidth.

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REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-41

64 65

Right-clicking the mouse in the main interface will open a sub menu.

9.5 REMOTE PLAYBACK

RECORD PLAYBACK AND CONTROL

Open Stream - Click this item, selected

channel will open

Close Stream - Click this item, selected

channel will close

Close All - Click this item, all channels will

Full Screen - Select this item, the picture

will display full screen. Double click or click right mouse to return to the previous interface.

PICTURE 9-42

Click interface, and the remote playback interface will appear:

button on the Webcam main

Play/ Pause

Stop

Adjust the speed of playing back. Users can adjust play speed as needed.

Playing back backup. Users can click Backup to enter into the Remote Backup interface:

REMOTE BACKUP

STEP 1. Select the date, channel, then

click Search button. It will list all ﬁles recorded for the day.

STEP 2. Click Browse button, set the

saving path.

STEP 3. Select ﬁles in the search area.

Users can hold shift button on the keyboard and select multi ﬁles with mouse simultaneously.

STEP 4. Click Backup button to do

remote backup.

PICTURE 9-43

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REMOTE SURVEILLANCE & PLAYBACK

PICTURE 9-44

The backup ﬁles will be saved in AVI format. Most computer users can play with most third party players directly.

If you do not have a media player installed, we suggest using Windows Media Player Classic which is available as a free download from many web sites and is easily found via an online search.

66 67

Right-clicking the mouse in the search area will open a sub menu.

PICTURE 9-45

If you want to view all channels, click Select all, then all check boxes before channels will be selected.

Click Clear all to clear all selected channels; if users select a certain channel, click Select this channel, then just this channel be selected.

Click Clear this channel to deselect that channel.

Return to previous main interface

Multiple Channels playback control

The system default playback modes

are single and four channel. If you need to change to other channels, then click the single channel button to bring up the 1-channel conﬁguration window where you can select one channel from all the available channels for playing back.

The four channel conﬁguration window

will display when the four channel icon is selected allowing you to select any four channels from all the available channels for play back.

PICTURE 9-46

The ruler on top of the bar shows the hours of the day. Right-click the ruler, it will be magniﬁed 10 times allowing users to see the time marks more clearly.

When searching for a certain section of a record, draw the bar to the desired position. If necessary, right-click the bar to see the magniﬁed time marks for precise search.

You can click the Play button to play the selected record, Then return to live display mode after ﬁnishing remote playback, it will display a message ‘Connecting…’on the screen. And you may click “Large Picture” or “Quad Picture” button to refresh the screen to get live picture.

CHAPTER 9

PICTURE 9-47

Data preview shows the recorded data for different channels during corresponding time, the left side shows the available channels. When a certain channel has been selected for playing back, the background color will be highlighted, or its dark gray and a tick sign will appear beside the channel title.

PICTURE 9-48

The data preview area at the center gives details of the recorded ﬁles. Different colors of the bar show different types of records.

BLUE Manually Recorded

YELLOW

Motion Detection RED Sensor Alarm

GREEN

Schedule Recorded

68 69

REMOTE SURVEILLANCE & PLAYBACK

9.6 SYSTEM SETUP

Click and enter the main setup interface.

PICTURE 9-49

Server PC Setup

You can enter the user name and password for the computer which houses the video capture card in the appropriate boxes. This way, when the computer system restarts, it will access to the system with the user name and password input in these boxes to begin running the SuperDVR application.

As the Windows system may become unstable after a couple of days of continuous operation. It may cause the SuperDVR system to become unstable. The software supports auto-reboot. Select PC Autoreboot and set the interval by day, which will instruct the system to reboot automatically according to your settings.

PICTURE 9-51

ALARM SETUP

The Alarm setup conﬁguration is similar to that in the SuperDVR software.

NOTE! When multiple clients access the system conﬁguration interface simultaneous, the user who enters into that interface ﬁrst gets priority and then others will not be able to access it.

BASIC CONFIGURATION

Caption

There are four options: None, ID, Name and ID/Name to select from.

‘None’ means no title or name. ‘ID’ means camera numbers, i.e. 1,2,3 and so on.

‘Name’ means camera names,i.e. Cam1, Cam2 and so on.

‘ID/Name’ means both camera number and camera name,i.e. 1/Cam1, 2/Cam2 and so on.

Live audio

Your card supports accepts audio input through the RCA ports on the Audio In dongle. You can choose the video channel to associate with these audio signals.

PICTURE 9-50

Buzzer - Users can select whether to sound

the computer buzzer if the alarms have been triggered also select how long the buzzer sounds.

Full screen alarm - Users can select

whether channel will be full screen when alarm triggered. Set the full screen hold time here

Pre-alarm record - Users can select whether to enable alarm pre-recording and also pre-

record time

Disk storage alarm - If the Partition’s free space is less than the assigned percentage, it will

stop recording or recycling, but give alarm tips according to the settings

Motion holding time - The continuous recording time after motion stopped

Sensor holding time - The continuous recording time after sensor stopped

PICTURE 9-52

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REMOTE SURVEILLANCE & PLAYBACK

70 71

CAMERA SETUP

Click the camera icon and the Camera Setup conﬁguration will appear

Title - Channel name. Users can set the

channel name from Cam1, Cam2, Cam3 and Cam4.

Camera security - Users are divided into

two standards: normal user and super admin. By selecting this option, only administrator can see corresponding channels.

Time stamp - If selecting the check box, record time will be displayed on the screen when

playing back the record.

Net quality - There are ﬁve options to choose from: lowest, lower, medium, higher and

highest. The higher the picture quality is, the clearer the picture is, but the more bandwidth it takes to transmit the ﬁles.

Audio in - If users select the check box, Webcam will record audio along with the video.

Otherwise, it will not record audio.

NOTE! The default setting is that Audio input1 matches channel1 and Audio input2 matches channel2

By clicking Copy To you can copy the setting of this channel to any other selected channel.

PICTURE 9-53

ALARM CONFIGURATION

Click the alarm icon to open the Alarm Conﬁguration window

You can set the alarm type: Motion and other. There are two alarm out options to choose from: Buzzer and Auto mail.

Buzzer - Enable buzzer on board for alarm

Auto mail - When alarm is triggered, the

system will send an e-mail to users automatically.

By clicking Copy To you can copy the setting of this channel to any other selected channel.

PICTURE 9-55

RECORD CONFIGURATION

Click the Record icon to open the Record Conﬁguration interface.

SCHEDULE CONFIGURATION

Click the Calendar icon to enter the Schedule Conﬁguration page.

There are three kinds of recording modes: manual record, schedule record, motion detection/Sensor alarm record. Users can set schedules from Sunday to Monday separately for all of the three recording modes. Sensor alarm recording mode has the highest priority of the options.

When users need to edit the schedule for a channel, select the camera name in the left Camera group ﬁrst.

PICTURE 9-54

Click icon and brush on the weekday schedule to add time; click icon and click on the weekday schedule to delete time.

By clicking Copy To you can copy the setting of this channel to any other selected channel.

Record setup

There are three kinds of recording modes:

Manual record, Schedule record and Motion record

You can use multiple cameras to record. Every camera works separately and recorded ﬁles are also saved separately.

Record quality - There are ﬁve quality options to select from: lowest, lower, medium, higher

and highest. The higher the record quality is, the clearer the recorded image is and the more hard space the recording takes up.

Manual record - By selecting this option, the selected camera image will be recorded and

saved all the time.

Schedule record - By selecting this option, the selected camera image will be recorded

according to the times you setup on the schedule.

Motion record - By selecting this option, users can set selected channels to record when

there is motion detected in front of the camera.

PICTURE 9-56

PICTURE 9-57

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STORAGE DISK

You can choose where to store recorded ﬁles by selecting storage disk. By checking the Recycle check box, users can setup the software to continue recording after the hard drive is full by recording over the oldest ﬁles on the hard drive.

By clicking Copy To you can copy the setting of this channel to any other selected channel.

PICTURE 9-58

MOTION CONFIGURATION

Click the running ﬁgure icon to access the Motion Conﬁguration interface.

Sensitivity - Set motion detection sensitivity

here.

Speed - Motion detection speed

Block number - Set grid’s number

Select all - Select all the areas of the channel

as detection area

Clear all - Clear all the detection areas

and then users can select customized detection areas using mouse curser.

PICTURE 9-59

By clicking Copy To you can copy the setting of this channel to any other selected channel.

Mail setup

Send to - Receiver’s E-mail Address

E-Mail from - Sender’s E-mail Address

Subject - E-mail Subject

You can select the ‘Set Mail Internal’ check box to set e-mail send time, such as 5 seconds, 10 seconds and so on.

Attachment setup

Select ‘Attachment’ and the system will attach an image from the camera that triggered the alarm to the designated recipient.

Camera - Channel Name

Time - Display Time

Format - Image Format

Resolution - CIF or QCIF

PICTURE 9-62

PICTURE 9-63

E-MAIL CONFIGURATION

Click the E-mail icon to access to E-mail Conﬁguration interface.

Mail server setup

In this area, users can set receiver and sender’s E-mail SMTP server and address. Note: the address of receiver and sender can be the same.

SMTP server - Sender’s SMTP, such as

smtp.yahoo.com

User name - Sender’s User Name

SMTP PORT - Mail server’s port, the default

value of mail server is 25.

Password - Sender’s Password

You can select ‘My server requires a secure

connections’ or ‘My outgoing server (SMTP)requires authentication’ check box

according to server mail service policy of mail service provider.

PICTURE 9-60

PICTURE 9-61

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9.7 P.T.Z CONFIGURATION

Click the PTZ icon to conﬁgure the PTZ camera’s controls

MOBILE SURVEILLANCE

This video surveillance card supports mobile surveillance on smart phones and other devices running Android,Symbian and Windows Mobile Pro operating systems along with the iPad and iPhone on 3G networks. To access the card from these devices you must have ﬁrst conﬁgured your card for remote access as shown beginning with Section 9.2 Configuring Router for Remote Access.

CHAPTER 10

10.1 WINDOWS MOBILE PRO

Windows Mobile Pro 6.1 and 6.5

PICTURE 9-64

PROTOCOL SETUP

Protocol - Communication protocol of P.T.Z

device

Port - Set the serial port number

Address - The communication address of

P.T.Z device (ID number)

PICTURE 9-65

SERIAL PORT SETUP

You should ﬁrst enable the P.T.Z control function of selected camera and select a port number in P.T.Z Protocol Setup and then set corresponding parameters. You should get the Baud rate, Protocol and Address from your PTZ camera or its manual before proceeding.

Port - Set the port number

Baud rate - Set the P.T.Z device Baud rate, default value is 9600, used value must match Baud rate on PTZ control board

Data bits - The default value is 8, used value much match Baud rate on PTZ control board.

Parity - Odd and even parity bit, default Null, used value must match Baud rate on PTZ control board

Stop bits - Default value is 1, used value must match Baud rate on PTZ control board

Notice: Users should look into the P.T.Z device and get Baud rate, Protocol and Address ﬁrst, and then set other values accordingly.

By clicking Copy To you can copy the setting of this channel to any other selected channel.

PICTURE 9-66

STEP 1. Activate mobile network access on the

mobile phone.

STEP 2. Run Internet Explorer

STEP 3. Input the DVR’s IP address or DDNS

domain

STEP 4. You will be asked to download the

software PCam. Click on the software name to open the download dialog pop-up

PICTURE 10-1

STEP 5. Click Yes to start downloading and

installing.

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MOBILE SURVEILLANCE

PICTURE 10-2

76 77

STEP 6. PCam will open automatically

once the install process is complete.

STEP 7. Input the DVR’s address, ID and

password respectively in the ﬁelds “Server”, “User” and “Password”. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password. Click “Go” to log onto the DVR. Successful access will bring up the view from a camera.

10.2 SYMBIAN

This card supports phones running the 3rd or 5th editions of Symbian S60.

STEP 1. Enable network access on the mobile

phone.

STEP 2. Launch the web browser

STEP 3. Input the DVR’s IP address or DDNS

domain name in a new bookmark. Click this bookmark to connect to the DVR.

PICTURE 10-3

PICTURE 10-6

STEP 4. A welcome window will open and

prompt you to download a software package called SCam. Click on the software name to download.

STEP 5. Click Yes on the security pop-up

window to conﬁrm your download

STEP 6. The SCam shortcut icon will appear

on the system menu when the download is

STEP 8. Camera 1 is the default channel

after login. To change the channel, use the drop-down Channel menu.

complete.

PICTURE 10-4

STEP 7. Launch the SCam program. It will

display a function interface:

Live View – Open mobile Live View.

Image View – To check pictures snapped in

the Live View mode.

System Setting – Login setting and alarm

setting

Help – Function indication and help.

PICTURE 10-5

PICTURE 10-7

PICTURE 10-8

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MOBILE SURVEILLANCE

STEP 8. In System Setting, select Login

Setting to bring up the Login interface.

STEP 9. Input the DVR’s address, User Name

and Password then save. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password.

10.3 IPHONE AND IPAD

This card supports connection on 3G networks. Non-3G equipped devices will need a Wi-Fi connection.

NOTE! Although the software needed to access your DVR is free, you will need to have or create an iTunes or App Store account to proceed.

STEP 10. The Access Point of “Winsock” is

the default. This access point may differ outside North America or based on your cellular provider. Contact your provider’s tech support department if you experience difﬁculties with this setting.

STEP 11. Open Live View to see the camera

images.

STEP 12. In Live View you can take snapshot

images, select other camera channels and control PTZ cameras.

PICTURE 10-9

PICTURE 10-10

INSTALLING THROUGH THE IPHONE OR IPAD

STEP 1. Open the App Store function on your

device

STEP 2. Select the Search function and search

for “SuperCam”

STEP 3. Click on SuperCam to open the

introduction. Click on the FREE button and it will change to INSTALL. Click it again.

PICTURE 10-12

PICTURE 10-13

CHAPTER 10

MOBILE SURVEILLANCE

PICTURE 10-11

PICTURE 10-14

80 81

INSTALLING THROUGH PC OR MACINTOSH COMPUTER

STEP 1. Access the iTunes store in your

computer and login.

STEP 2. Connect your device to the computer.

STEP 3. Select the Search function and search

for “SuperCam.”

STEP 4. Input your iTunes or App Store

password and then click “OK”. The software will be downloaded and installed automatically.

PICTURE 10-15

PICTURE 8-16

PICTURE 10-18

STEP 4. Click the “Free Application” button

next to SuperCam_Pro. (Red box in

Picture 10-19)

PICTURE 10-19

STEP 5. Input your Apple ID and password,

then click “Acquire.”

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MOBILE SURVEILLANCE

PICTURE 10-20

PICTURE 10-17

Instructions for operating SuperCam on your Apple mobile device can be found on page 84.

STEP 6. Check “Synchronously Apply

Program” and “SuperCam” and then

click the Apply button. SuperCam will be installed automatically.

PICTURE 10-21

82 83

OPERATING INSTRUCTIONS FOR IPHONE/IPAD

STEP 1. Launch SuperCam. This will bring up

the Login interface.

Live View Interface

You can access the different viewing functions of the DVR in a similar manner to the controls on the DVR itself.

STEP 2. Input the DVR’s IP address or DDNS

domain name, User Name and Password. Check the “Remember Server” box to save this setting. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password. If you are monitoring multiple devices, previously saved login data for these devices can be accessed using the button on the right.

Main Menu

This window contains the function buttons needed to access and control your system.

Clicking on the help icon will list the functions as well as how to use them. They are also deﬁned below:

PICTURE 10-22

PICTURE 10-24 PICTURE 10-25

PICTURE 10-26 PICTURE 10-27

PICTURE 10-23

Button Function Button Function

Playback Playback recorded ﬁles Image Image view

Log Log record Server List Device list

Live Live view Settings Software settings

Information Device information view Help Software help center

Logoff Logoff and return to login

interface

Button Function Button Function

Switch channels Switches to PTZ interface

Snap picture Record

Close the video of the current channel

Switch to single image view Zoom In/Focus In/Iris Open

Move the dome horizontally and vertically. The center square stops the movement.

Group Set the cruise line Speed Rotate speed of the PTZ

H-Reverse

Inverts PTZ control (up is down)

Preset Select the preset point

V-Reverse

Switch to 4-image view

Zoom Out/Focus Out/Iris Close

Inverts PTZ control (left is right)

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MOBILE SURVEILLANCE

Image View Interface

Button Function

Previous picture

Next picture

To ﬁrst picture

To last picture

Copy pictures to album

Delete

Record Playback Interface

Clicking on a recorded ﬁle will start the playback. The controls at the bottom of the screen allow the user to move through the video.

Button Function

Play

Pause

Stop

Reverse

Fast Forward

Server List Interface

This allows you to add, delete or modify the DVR connection or connections if you are remotely monitoring multiple systems.

Button Function

Add a server

PICTURE 10-28

PICTURE 10-29

Configuration Interface

This window allows you to conﬁgure the main settings for how ﬁles are recorded and saved as well as how alerts are handled.

Record ﬁle clip size – This is the maximum size of a single video clip.

Reserved disk space – This is the amount of space reserved for video recordings on the internal memory. If the available disk space is less than that selected, the video will stop.

Display mode – Select between single or fourscreen live display

Remember display order – The user can choose whether the phone remembers the display order or not.

Alarm – If turned on, this will trigger an audible alarm when a Video Loss, Sensor or Motion event occurs.

Shake Alarm – If turned on, this will cause the device to vibrate when a Video Loss, Sensor or Motion event occurs.

Information View Interface

This presents information on the cell phone you are using the SuperCam software version on as well as the software itself.

Device ID: This is the ID of the DVR you are connected to.

Software Version: The current connection device software version

Build Date: The date the software was released

Software Version: The current version of the

SuperCam software in use on your phone

Software Build Date: The date this version of SuperCam was released

PICTURE 10-31

PICTURE 10-32

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MOBILE SURVEILLANCE

Modify a server connection

Delete a server

PICTURE 10-30

86 87

10.4 ANDROID

SOFTWARE INSTALLATION

STEP 1. Enter the Android Market

STEP 2. Search for “SuperCam”

STEP 3. Click the Install button

STEP 5. You can view the download and

installation process in Notiﬁcations. Once download is complete, the software will install automatically.

PICTURE 10-33

PICTURE 10-36

OPERATING SUPERCAM

STEP 1. Launch SuperCam. This will bring up

the Login interface.

PICTURE 10-34

STEP 4. Click the OK button to conﬁrm the

download

STEP 2. Input the DVR’s IP address or DDNS

PICTURE 10-35

PICTURE 10-37

PICTURE 10-38

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MOBILE SURVEILLANCE

Main Menu

This window contains the function buttons needed to access and control your system.

Clicking on the help icon will list the functions as well as how to use them. They are also deﬁned below:

PICTURE 10-39

Button Function Button Function

Playback Playback recorded ﬁles Image Image view

Log Log record Server List Device list

Live Live view Settings Software settings

Information Device information view Help Software help center

Logoff Logoff and return to login

interface

Image View

Button Function

Previous picture

Next picture

Zoom in

Zoom out

Delete

Return

PICTURE 10-40

Record Playback

Clicking on a recorded ﬁle in the Recorded File window will start the playback.

Live View

In this display you can access the different viewing functions of the DVR in a similar manner to the controls on the DVR itself.

Button Function Button Function

Switch channels Switches to PTZ interface

Snap picture Record

Talk Return

Full Screen Zoom In/Focus In/Iris Open

Move the dome horizontally and vertically. The center square stops the movement.

Group Set the cruise line Speed Rotate speed of the PTZ

Preset Select the preset point

Zoom Out/Focus Out/Iris Close

The controls at the bottom of the screen allow the user to move through the video.

Button Function

Play

Pause

Stop

Full screen

Return

PICTURE 10-41

PICTURE 10-42

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MOBILE SURVEILLANCE

Server List

This allows you to add, delete or modify the DVR connection or connections if you are remotely monitoring multiple systems.

Button Function

Add a server

Modify a server connection

Delete a server

Return to Main Menu

PICTURE 10-43

Information View

This presents information on the cell phone you are using the SuperCam software version on as well as the software itself.

Device ID: This is the ID of the DVR you are connected to.

Software Version: The current connection device software version

Build Date: The date the software was released

Software Version: The current version of the

SuperCam software in use on your phone

Software Build Date: The date this version of SuperCam was released

PICTURE 10-44

APPENDIX

FREQUENTLY ASKED QUESTIONS

Installation

Cannot Install the SuperDVR Driver

Possible causes:

• H.264 series capture card has not been installed. Before installing driver, users should

install capture card hardware in the PCI slot in the computer case before installing the SuperDVR program.

• H.264 series capture card has not been installed correctly. Please unplug the card and

install it again or change to another PCI slot, preferably next to the slot it was originally installed in.

• The card is not compatible with the PC system.

Can’t ﬁnd H.264 Series Devices in Device Manager

Enter the Device Manager and cannot ﬁnd corresponding H.264 series Devices, the possible

• Windows system error. Restart computer.

• Problem with H.264 series card. Replace the card.

• Install SuperDVR to see if it ﬁnds card and installs the driver.

Operation

Meanings of the indicator lights

Grey- Normal state Red - Sensor alarm

Yellow - Motion detection alarm Blue - Video loss

Light Green - Manual record state Dark Green - Schedule record state

How do the different record modes work?

Users can set more than one record mode in Record setup (refer to Figure3-5), but actually,

The priority order of the recording modes is: Sensor Alarm Record > Motion Detection Record

How to set recycling record mode on the system

Select ‘Recycle’ in basic conﬁguration, refer to Figure4-1.

Users can select the percent of used disk space to set up “disk shortage alarm.” You can input percent manually or choose the selectable options such as, 25%, 50%, and 75% to set up. For example, if selecting 50%, an alarm will warn you when your disk space usage reaches 50%.

TIP

cause may be:

there is only one valid record mode for recording.

> Manual Record > Schedule Record

It is recommended that you install SuperDVR onto the partition with your Windows system (normally C:), and save recorded ﬁles on a different partition.

APPENDIX

92 93

How to set auto reboot function

When a Microsoft Windows system runs continuously for a couple of days the system may become unstable; therefore, it is suggested you restart the computer every few days.

In the basic conﬁguration, input Windows user name and password (It is not SuperDVR user name and password), and select time interval, then the Windows system will automatically restart according to the set time.

If the Windows system shutdown unexpectedly, i.e. power supply is cut off, when computer reboots, SuperDVR system will automatically restart, and keep the settings you have entered.

Users do not need to enable auto reboot function, but it’s suggested to input the Windows user name and password in the relative area, therefore when the

TIP

system shuts down unexpectedly, users don’t need to input Windows and SuperDVR user names and passwords.

How to quickly setup the schedule record function

Press ‘Shift’ or ‘Ctrl’ key, and draw the cursor in corresponding areas to make schedules for

What are the byte rates for different image qualities from highest to normal?

The frame rate is 30 fps, bit rate for the highest image quality is about 1.2MByte/s, and for the

The frame rate seems to be lower than what I set

There is frame loss in image switch therefore the real recording frame rate is relatively lower than the theoretic value.

Why can’t I select more channels to backup?

Please draw the mouse in the channel selection area, or utilize Shift and Ctrl key for assistance.

How to Use Network Function How to monitor on the client-side

First enable ‘Web cameras service’ in basic conﬁguration.

Input the server Internet address in IE browser on the client-side, and the necessary webcam driver will be downloaded automatically, then users need to install the driver. After accessing the webcam main interface, click ‘Login’ and input user name and password to log in the system.

Why can’t I download the client-side software?

The possible causes:

multiple channels.

lowest image quality is about 50KByte/s.

• The client-side computer is not properly connected to Internet or LAN.

• The server-end has not enabled ‘Web Camera Service’.

• The default Http port is 80. It may be conﬂict with other Web servers, for example IIS. If

so, please change to another port

• Windows XP SP2 will block the OCX download. You should enable ‘Internet Option >

Security Settings > Download unsigned ActiveX controls’.

Why can’t the server be conﬁgured at the client-side?

The possible causes:

• It cannot be conﬁgured at the client-side, when the server is being conﬁgured at the

server-end.

• Only the last conﬁguration is valid if different conﬁgurations are deployed simultaneously.

Why can’t I see the images?

The possible causes:

• The VGA card is too outdated or does not have enough Video RAM.

• You need to install a newer version of DirectDraw.

• SuperDVR cannot run on a version of Windows before Win2000 or on server versions

of Windows

• Data port or command port is conﬂicting with other network services (please see section

7.2)

• The user is connected to Internet through LAN, and the network administrator has not

enabled corresponding data port or command port.

• The client-side has installed ﬁrewall software that may stop video transmission.

• H.264 codec has not been installed properly, please download new version of Webcam

(newer version of SuperDVR).

• Slow network speed.

What should I do if the Internet speed is quite slow?

The more channels opened, and the slower the video transmission speed, therefore try to use one channel display mode when the network speed is slow.

TIP

There may be some surplus channels that have no video input. Switching off the channels will help to improve transmission speed. (Refer to ‘4.1 Basic Conﬁguration’ about switching on/off channels.)

Why can’t I start Webcam server or RPB server?

Possible causes:

Other software is using these ports. If so, please change Webcam ports conﬁguration or stop

How much hard drive space do the recorded ﬁles take up?

To use the table below, ﬁnd the picture quality setting you are using and multiply the used space ﬁgure by the number of cameras you are recording. Divide the result into the amount of hard drive space available and you will get the number of hours you can record on the available hard drive space.

Example using medium quality with 4 cameras with 200GB available:

48.12MB X 4 Cam = 192.48MB/HR, 200GB/192.48 = 1064 HRs = 44 day

Frame rate Resolution Picture quality Used Space MB/

30fps 640*480 highest 93

30fps 640*480 higher 67.44

30fps 640*480 medium 48.12

30fps 640*480 lowest 10.92

other software.

hour

APPENDIX

94 95

QUICK START INSTRUCTIONS

INSTALLATION INSTRUCTIONS

STEP 1. Insert the PCI card (But do not connect the Camera yet).

STEP 2. Launch Windows.

Windows will come up with Hardware wizard. Just click ‘Cancel’.

STEP 3. Put the installation CD in the drive and open up SuperDVR folder and run the

‘Setup’ ﬁle.

Step 4. Follow the steps and in WinXP, it will come up with a message saying the

program has not passed Windows logo testing, just select ‘Continue anyway’.

STEP 5. Reboot computer once installation has completed.

Once Booted up, On Desktop there will be a ‘SuperDVR’ icon.

If this program recognizes the PCI card, program will open OK. Please log in to the program.

Once your program is opened, now connect the Cameras.

TROUBLESHOOTING

When opening the SuperDVR program, it says ‘ Can’t ﬁnd card ’.

Reboot one more time. If you still have the same problem, click ‘Start - Program - SuperDVR -

Install’ and then uninstall the program. Reboot the computer. After reboot, go back to ‘Start - Program - SuperDVR - Install’. Now click on ‘Install’ to reinstall driver. Then Reboot.

If for some reason still ‘Can’t ﬁnd card ’, uninstall driver again. Shut down the computer. Move

PCI Card to another slot. Reboot it. And click ‘Cancel’ when Windows detects it.

Then reinstall driver by going to ‘Start - Program - SuperDVR - Install’.

How to setup the web client to monitor from Internet

On Main Computer where DVR Card Installed

STEP 1. Make sure the computer is connected to Internet. DSL or Cable Modem, or T1/

T3 line.

STEP 2. Find out your router’s public IP address. You can go to www.myipaddress from

the computer the card is installed in.

STEP 3. Open up the SuperDVR program and go to basic conﬁguration. Checkmark

ENABLE Web Camera Service and Remote Play Back Service.

STEP 4. Make Note of Data Port, Command Port and RPB port.

On the Remote Client Computer

STEP 1. Minimum Requirement for the client computer:

- 2.8 GHZ processor or later

-512 MB RAM

- Windows 2000 (SP4 minimum), Win XP (SP2 minimum), Vista, Windows 7

- MOST AGP and PCI-E cards with 128MB of Video RAM and full Direct Draw support are supported.

- DirectX 9.0 minimum

- 500 GB free space on HDD

STEP 2. Open up Internet Explorer.

If you are running XP with SP2 on Internet explorer, click ‘Tools - Internet Option - Security Custom Level’, and enable ‘Download unsigned ActiveX controls’.

STEP 3. In the IE textbox of the Internet explorer, input the router’s Public IP.

STEP 4. Select ‘Live Surveillance’ and click ‘OK’ on displayed page.

This will download the Webcam program. And then you can download Remote Playback

as well.

STEP 5. On Desktop now you should see ‘Webcam’ and ‘Remote Playback’ icon.

STEP 6. Open up Webcam, click ‘Key’ symbol icon.

Username: system (Password blank unless you setup a password on the main computer).

Server: this the IP address of the Main Computer.

Data port: 1159 and Command port: 1160.

STEP 7. Click ‘OK’. Now you should be able to view the live video from main computer.

STEP 8. To play back the Video that has been recorded in Main Computer, Select

‘Remote Playback’ on displayed page.

STEP 9. Click on ‘Conﬁg’.

Remote server: the IP address of main computer.

IP port: 1161.

STEP 10. Then click ‘OK’.

STEP 11. Click ‘Login’. Now you should be able to play back the recorded video from

Main Computer.

NOTE! If you are connecting to internet using a router, you need to conﬁgure the setup of the router and do the port forwarding. Ports that need to be forwarded: 80, 1159 and 1160. Check your router manual on how to set that up.

98 99

APPENDIX

Cap tio n Mode Interval of AutoDw ell CallMonitor Mod e Resolution DeInterla ce

Select Disk Recycle

Stora ge Disk

UserN ame Passw ord

Windo ws Auto Login

Enable Interval Time Set

Auto Reboot

Live Audio

Select Chann el Gain Adjust

Audio Config

Http Port

Enable Data Port Comman d Port

Web Cam Se rvice

Enable RPB Po rt

RPB Se rvice

Video Quality

Netwo rk Service

Syste m C onfig

Switch Name Time Stamp

Schedu le Manua l Motion Dectect Sensor

Record Mode

Record Quality

Schedu le Manua l Motion Dectect Sensor

Record Frame Rate

Security

Camer a Config

Basic Con fig

Select Camera Brightness Con tr ast Hue Saturation

Auto Gain En abled Gain Value

Gain Mode

Video ProcAmp

Schedu le record Motion Detect Sensor Alarm Alarm Output

Select Schedule Type

Select Schedule Add Edit Dele te

Schedu le Oper ate

Schedu le Con fig

Select Camera Motion Area Sensitivity

Motion Detect Config

Buzze r Disk Shortage Motion Hold Time Sensor Hold Time Prere co rd Enable Prere co rd Time

Enable PC List

Remote Alarm

Syste m C onfig

Sensor Alarm Config Output Device Config

SMTP Server User Name Email From Passw ord Send To Subject Messa ge Body Attach Picture Send Mail Test

AutoMail Con fig

Alarm Config

Port In dex Baud rate Data bits Parity bits Stop bits

Serial Port

Select Camera Enable Protocol Type Address

Protocol

PTZ Con fig

Add User Edit R ights

Dele te U ser

Authorization

Config

FUNCTION TREE SYSTEM CONFIGURATION TREE

100 101

APPENDIX

IE CLIENT FUNCTION TREE

REMOTE PLAYBACK FUNCTION TREE

102 103

APPENDIX

Q-SEE PRODUCT WARRANTY

Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.

QUESTIONS OR COMMENTS? CONTACT US

Liability Exclusions:

Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company:

1. Equipment damage caused by improper operation.

2. Improper equipment operation environment and conditions (e.g., improper power, extreme environmental temperatures, humidity, lightning and sudden surges of electricity).

3. Damage caused by acts of nature (e.g., earthquake, ﬁre, etc).

4. Equipment damage caused by the maintenance of personnel not authorized by Q-See.

5. Product sold over 12 months ago.

In order to fulﬁll the terms of your warranty, you must complete the registration process after purchasing our product. To do this, simply ﬁll out the User’s Information Card on our website at www.Q-See.com

MAILING ADDRESS

Q-See Products

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive

Anaheim, CA 92807

FAX

714-998-3509

WEBSITE

www.Q-See.com

PRODUCT SUPPORT, DOWNLOADS, FIRMWARE UPDATES & MANUALS

www.Q-See.com

CUSTOMER SUPPORT

Live Chat at www.Q-See.com (M-F, 9-5 PST)

E-mail: support@dpsi-usa.com Phone: 877-998-3440 (M-F, 9-5 PST)

104 105

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive

Anaheim, CA 92807

106 107

Q-See QSDT4PCRC Technical Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION

FEATURES AND SPECIFICATIONS

2.1 SYSTEM REQUIREMENTS

2.2 SYSTEM SPECIFICATIONS

3.1 QSDT4PCRC CARD HARDWARE

Alarm Port

SPOT OUT

3.2 CONNECTING A PTZ CAMERA

AUDIO

VIDEO

4.1 INSTALLING THE SOFTWARE

4.2 USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7

Windows 7

BASIC OPERATION

5.2 DISPLAY CONTROL PANEL

DISPLAY MODES

5.3 OTHER CONTROLS

6.1 RECORDING CONFIGURATION

BASIC CONFIGURATION

RECORD STATUS PANEL

6.2 RECORDING MODES

MANUAL RECORD MODE

SENSOR ALARM RECORD MODE

MOTION DETECTION RECORD MODE

SCHEDULE RECORDING

6.3 RECORDING TO HARD DRIVE

6.4 RECORD SEARCH AND PLAYBACK

RECORD SEARCH

PLAYBACK

6.5 OTHER FUNCTIONS

FILE BACKUP

DELETING RECORDED FILES

CAPTURE PICTURES

DIGITAL IMAGE ZOOM

SYSTEM SETTINGS

7.1 BASIC CONFIGURATION

CAMERA DISPLAY SETTINGS

VIDEO CONFIGURATION

7.2 ALARM CONFIGURATION

TRIGGERED ACTIONS

ALARM TYPES

7.3 E-MAP CONFIGURATION

USING THE E-MAP

7.4 USER CONFIGURATION

USER RIGHTS

ADD USER

8.1 P.T.Z CONTROL CONFIGURATION

PROTOCOL SETUP

SERIAL PORTS SETUP

8.2 PTZ OPERATION

PRESET AND GROUP SELECT

9.1 REMOTE LIVE SURVEILLANCE

REMOTE SURVEILLANCE SERVER CONFIGURATION

9.2 CONFIGURING ROUTER FOR REMOTE ACCESS

PART 1: FIND OUT THE IP ADDRESS OF THE SYSTEM

REMOTE SURVEILLANCE & PLAYBACK

PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

PART 3: SIMPLE PORT FORWARDING

PART 4: SETTING UP DMZ IN ROUTER 2

9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)

9.4 ACCESSING THE DVR USING INTERNET EXPLORER

USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7

SETTING UP DDNS

ACCESSING THE INTERNET EXPLORER CLIENT

9.5 REMOTE PLAYBACK

RECORD PLAYBACK AND CONTROL

REMOTE BACKUP

9.6 SYSTEM SETUP

ALARM SETUP

BASIC CONFIGURATION

CAMERA SETUP

ALARM CONFIGURATION

RECORD CONFIGURATION

SCHEDULE CONFIGURATION

STORAGE DISK

MOTION CONFIGURATION