Q-See QT428 User Manual

Download

H.264 Dual Stream Network DVR

8 Channel CIF@240fps & D1@60fps Digital Video Recorder

USER MANUAL

Model #:

QT428

www.q-see.com

Rev 8/2/2010

Please contact a Q-See support representative first regarding any additional information you need help with regarding product features, specification or assistance with setup.

Please contact us using the following methods with questions about your Q-See product.

Q-See Products

8015 E. Crystal Dr.

Anaheim, CA 92807

Email:

Customer Service

cs@dpsi-usa.com

Technical Support

ts@dpsi-usa.com

Online Live Web Chat Visit:

www.q-see.com

Telephone:

Customer Service

1.877.998.3440 x 538

Technical Support

1.877.998.3440 x 539

Fax:

1.714.998.3509

SAFETY INSTRUCTIONS QT428 User Manual

1. Electrical Safety

All installation and operation should conform to your local electrical safety codes. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.

2. Transportation Security

Avoid heavy stress, violent vibrations or contact with water during transportation, storage and installation of this system.

3. Installation

Keep upright. Handle with care. Do not provide power to the DVR prior to completing installation. Do not place objects on the DVR.

4. Qualified Service Technicians

Any examination and repair work should be done only be a qualified service engineer. We are not liable for any problems caused by unauthorized modifications or attempted repairs.

5. Environment

This product works in a temperature range of 14°F to 131°F (-10°C to 55°C) This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable or explosive substances, etc.

6. Accessories

Make sure to only use accessories recommended by Q-See. Before installation, check the package to verify that all the components are included. Contact your local retailer ASAP if something is broken in your package.

CAUTION!

RISK OF ELECTRICAL SHOCK!

WARRANTY INFORMATION QT428 User Manual

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.

Liability Exclusions:

Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company:

(1) Equipment damage caused by improper operation. (2) Improper equipment operation environment and conditions (e.g., improper power, extreme

environmental temperatures, humidity, lightning and sudden surges of electricity). (3) Damage caused by acts of nature (e.g., earthquake, fire, etc). (4) Equipment damage caused by the maintenance of personnel not authorized by Q-See. (5) Product sold over 12 months ago.

In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product. To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the information listed below. You can also register the product by going to the www.q-see.com website and clicking on the Register link.

User’s Name

Mr./Mrs.

Company Name

Postal Address

Postal code

Phone Number

E-mail

Model Number of Product

Serial Number of Product

Purchase Date

Distributor

No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or

accessories may be different according to the region you purchased our product. For more

PRODUCT REGISTRATION QT428 User Manual

Customer Information Card

The material in this document is the intellectual property of Q-See.

by any means without our company’s expressed written consent.

1. Our products are under continual improvement and we reserve the right to make changes without notice. No guarantee is given as to the correctness of its contents.

2. We do not accept any responsibility for any harm caused by using our product.

3. The product picture may differ from the actual product, which is only for your reference. The

information on specific accessories, please contact your local distributor.

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TABLE OF CONTENTS QT428 User Manual

TABLE OF CONTENTS

1. INTRODUCTION ....................................................................................................................................... 6

1.1 DVR Introduction ...............................................................................................................................................6

1.2 Main Features ....................................................................................................................................................6

2. GETTING STARTED .................................................................................................................................... 8

2.1 Installing Hard Drive ...........................................................................................................................................8

2.2 Front Panel Instructions .....................................................................................................................................9

2.3 Rear Panel Instructions .................................................................................................................................... 10

2.4 Remote Control ................................................................................................................................................ 11

2.5 Control with Mouse ......................................................................................................................................... 12

2.5.1 Connect Mouse ......................................................................................................................................................................... 12

2.5.2 Use Mouse

................................................................................................................................................................................ 12

3. BASIC FUNCTION .................................................................................................................................... 14

3.1 Power On/Off .................................................................................................................................................. 14

3.1.1 Power On ................................................................................................................................................................................... 14

3.1.2 Power Off

3.2 Login ............................................................................................................................................................... 15

3.3 Live Preview .................................................................................................................................................... 15

3.3.1 Live Playback ............................................................................................................................................................................. 16

4. MAIN MENU SETUP GUIDE ..................................................................................................................... 17

4.1 Basic Configuration .......................................................................................................................................... 17

4.1.1 Setup ......................................................................................................................................................................................... 18

4.1.2 Time & Date

4.1.3 DST

4.2 Live Configuration ............................................................................................................................................ 20

4.2.1 Live ............................................................................................................................................................................................ 20

4.2.2 Host Monitor

4.2.3 SPOT

4.2.4 Mask

4.3 Record Configuration ....................................................................................................................................... 23

4.3.1 Enable ....................................................................................................................................................................................... 23

4.3.2 Record stream

4.3.3 Time

4.3.4 Recycle Record

4.3.5 Stamp

.................................................................................................................................................................................. 14

.............................................................................................................................................................................. 19

............................................................................................................................................................................................ 19

............................................................................................................................................................................. 21

.......................................................................................................................................................................................... 21

.......................................................................................................................................................................................... 22

........................................................................................................................................................................... 24

.......................................................................................................................................................................................... 25

.......................................................................................................................................................................... 25

........................................................................................................................................................................................ 26

4.4 Schedule Configuration .................................................................................................................................... 27

4.4.1 Schedule .................................................................................................................................................................................... 27

4.4.2 Motion

4.4.3 Sensor

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...................................................................................................................................................................................... 28

....................................................................................................................................................................................... 28

TABLE OF CONTENTS QT428 User Manual

4.5 Alarm Configuration ......................................................................................................................................... 29

4.5.1 Sensor (to setup optional external motion sensors) ................................................................................................................. 29

4.5.2 Motion

4.5.3 Video Loss

4.5.4 Other Alarm

4.5.5 Alarm Out

4.6 Network Configuration ..................................................................................................................................... 35

4.6.1 Network .................................................................................................................................................................................... 35

4.6.2 Sub Stream

Email ................................................................................................................................................................................... 37

4.6.3

4.6.4Other settings

4.7 User Management Configuration ...................................................................................................................... 38

4.8 P.T.Z configuration ............................................................................................................................................ 40

4.9 Advanced .................................................................................................................................................... 44

4.9.1 Reset .......................................................................................................................................................................................... 44

Import/Export ..................................................................................................................................................................... 44

4.9.2

...................................................................................................................................................................................... 31

................................................................................................................................................................................. 33

.............................................................................................................................................................................. 33

.................................................................................................................................................................................. 34

................................................................................................................................................................................ 36

............................................................................................................................................................................ 37

5. RECORD, SEARCH, PLAYBACK AND BACKUP ............................................................................................. 45

5.1 Time Search ..................................................................................................................................................... 45

5.2 Event Search .................................................................................................................................................... 46

5.3 File Manager ................................................................................................................................................... 46

5.4 Backup ............................................................................................................................................................ 47

6. DVR MANAGEMENT ............................................................................................................................... 49

6.1 Checking System Information ........................................................................................................................... 49

6.1.1 System Information ............................................................................................................................................................. 49

Event Information ............................................................................................................................................................... 49

6.1.2

Log Information ................................................................................................................................................................... 50

6.1.3

Network information ........................................................................................................................................................... 50

6.1.4

Online Information .............................................................................................................................................................. 51

6.1.5

Manual Alarm ...................................................................................................................................................................... 51

6.1.6

Disk Manager ...................................................................................................................................................................... 51

6.1.7

Upgrade ............................................................................................................................................................................... 52

6.1.8

Logoff .................................................................................................................................................................................. 52

6.1.9

7. REMOTE SURVEILLANCE ......................................................................................................................... 53

7.1 Network Access ............................................................................................................................................... 53

7.2 Setting Up Remote Access ................................................................................................................................ 53

7.3 Port Forwarding ............................................................................................................................................... 62

7.5 Using the Remote Access Software

.6 Remote Playback and Backup ........................................................................................................................... 72

7.6.1 Remote Playback ....................................................................................................................................................................... 72

7.6.2 Remote Backup

................................................................................................................... 69

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......................................................................................................................................................................... 76

TABLE OF CONTENTS QT428 User Manual

7.7 Remote System Configuration .......................................................................................................................... 77

8. MOBILE SURVEILLANCE .......................................................................................................................... 78

8.1 Phones with Windows Mobile Pro ............................................................................................................... 78

8.2 Phones with Symbian .................................................................................................................................. 80

8.3 For iPhone Mobile Clients ............................................................................................................................ 82

8.4 For Android Mobile Clients .......................................................................................................................... 86

9. PRODUCT SPECIFICATIONS ..................................................................................................................... 91

APPENDIX A: FAQ’s .................................................................................................................................... 92

APPENDIX B: CALCULATE RECORDING CAPACITY ......................................................................................... 94

APPENDIX C: COMPATIBLE USB DRIVES ...................................................................................................... 95

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INTRODUCTION QT428 User Manual

1. INTRODUCTION

1.1 DVR Introduc t ion

This DVR uses high performance video pr ocessing chips and an embedded Linux system. It utilizes many advanced technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface and VGA output. This DVR system supports mouse controlled navigation and also can be accessed through IE browser with full remote control, mobile viewing by cell phones, etc. This is an advanced technology DVR system which utilizes cutting edge technology functions without compromising the stability of the system. It is ideally suited for use in such industries as banking, telecommunication, transportation, f act or ies, warehouses, etc.

1.2 Main Features COMPRESSION FORMAT

Standard H.264 compres sion with low bit rate and high image quality

LIVE SURVEILLANCE

Supports HD VGA output Supports channel security by hiding live display Displays the local record state and basic information Supports full contro l w ith USB mouse Supports digital zoom on Live and playback view locally and remotely.

RECORDING MEDIA

Supports one SATA HDD up to 2TB to record for a long time periods.

BACKUP

Supports backing up to USB 2.0 devices Supports saving r ecor ded files with AVI format to a remote computer t hr ough internet

RECORDING & PLAYBACK

Record modes: Manual, S chedule, Motion detection and Sens or alarm recording Ability to record in CIF resoluti on on some cameras and D1 on other s. Supports recycl e after HD D is full Resolution, frame rate and pict ur e quality are adjustabl e 128MB for every video file packaging 4 audio channels availa ble Two record search modes: t ime sear ch and event search Supports 8 screen playback local on DVR and 4 screens rem ot ely. Supports deleting and locking the recorded files one by one Supports remote p layback in Network Client thr ough LAN or internet

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INTRODUCTION QT428 User Manual

ALARM

1 channel alarm output an d 8 channel alarm input available Supports scheduling for motion detection and sensor alarm Supports pre-recording and post recording Supports linked chann els record ing once motion or alar m is triggered on designated channel Supports linked PTZ preset, auto cruise and track of the corresponding channel Ability to send Email notifi c at ion with picture when motion alarm is triggered.

PTZ CONTROL

Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and

RANGE) Supports 128 PTZ presets and 8 auto cruise tracks Supports remote PTZ cont rol through internet

SECURITY

Customi ze user righ ts: log search, system setup, two way audio, file management, disk management, remote

login, live view, manual record, playback, PTZ control and remote live view Supports 1 administ r at or and 15 users. Supports event lo g rec or ding and checking, event s unlim ited

NETWORK

Supports T CP/IP, DHCP, PPPoE, DDNS protocols Supports IE brows er t o do remote viewing Supports a maximum of 10 connections simultaneously Supports dual stream. Network stream is adjustable independently to fit the network bandwidth and

environment. Supports picture snap and color adjustment in re m ot e liv e view Supports remote ti m e and event search, and channel play back with picture snap Supports remote PT Z control with preset and auto cruise Supports remote full men u setup, changi ng all the DVR parameters r emotely Supports mobile surveillance by smart phones, W in Mobile Pro, Symbian, iPhones, iPads and Android on 3G

networks Supports CMS to man age multiple devices on the internet Ability for admin to discon nect online users. Ability for admin to allow u s er ac cess to specific cameras.

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GETTING STARTED QT428 User Manual

2. GETTING STARTED

Check the unit and the accessories immediately af ter opening your system . Please disconnect the po wer before connecting to other devices.

2.1 Installing Hard Drive

This device supports one SATA hard drive up t o 2TB. Calculat e HDD capacity acco rding to the reco rding setting s. Please refer to “Appendix B Calculate Recording

Capacity”.

Step 1: Unscrew and Open the top cover Step 2: Connect the power and data cables. Pl ace the HDD onto the bottom case as shown below.

Fig 0.1 Connect HDD

Step 3: Screw in the HDD as shown below. Note: For easier installation, please connect the power and data cables first, and then screw the HDD to

base.

Fig 0.2 Screw in the HDD

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Item

Number

－

DIRECTION/

MULTISCREEN

1.Change direction to select items

2. Change screen display mo de from 1/4/9/16 channel

To connect external USB devices like USB flash, U SB HDD for backup or update

GETTING STARTED QT428 User Manual

2.2 Front Panel Instructions

An illustration of the Front Pan el interface is shown as Fig 2.3:

Fig 0.3 Front Panel

Name/Symbol Description

1 LED INDICATORS Working indic at or s for power, HDD, NET, etc 2 POWER Power On/Off 3 RECORD Record Manually

4 PLAY Enter Play Interface 5 REW Rewind Key 6 FF Fast Forward 7 +/MENU Increase the value in setup/Enter menu in live view 8 9 STOP/ESC Quit play mode/Exit the current interface or status

10 11 ENTER Confirm selection

/BACKUP

Decrease the value in set up/ Ent er backup mode in live view

firmware

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Item

Name

Description

Video out

Connect to monitor

Audio output, connect to the sound box

Video in

Video input channels from 1-8

DC12V

POWER INPUT

VGA port

VGA output, connect to monitor

LAN

Network port

Connect USB mouse or connect external USB devices

P/Z

Connect to speed dome

K/B

Connect to keyboard

1-ch relay output. Connect to external alarm

+ 5V and GND

+5 V and Grounding

ALARM IN

Connect to external sensor1-4

Audio in

4 CH Audio input

GETTING STARTED QT428 User Manual

2.3 Rear Panel Instructions

Rear Panel Interface An illustration of the rear Pan el i nt er f ace i s show n as Fig 2.4:

Fig 0.4 Rear Panel

2 Audio out

7 USB port

10 ALARM OUT

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Soft switch off to stop firmware running. Do it before power off.

information

REC Button

To record manually

Digital Button

Input digital or choose camera

Multi Screen Button

To choose multi screen display mode

SEARCH Button

To enter search mode

MENU Button

To enter menu

ENTER Button

To confirm the choice or setup

Direction Button

Move cursor in setup or pan/title PTZ

+/- Button

To increase or decrease the value in setup

To control playback, Fast forward/rewind/stop/single frame play

AUDIO Button

To enable audio output in live mode

Auto Dwell Button

To enter auto dwell mode

BACKUP Button

To enter backup mode

To control PTZ camera: Move camera/ZOOM/FOCUS/IRIS/SPEED control

GETTING STARTED QT428 User Manual

2.4 Remote Control

The remote control uses t w o AAA size batteries. Instructions for operation a r e as follows:

Step 1: Open the cover of the Remote Control Step 2: Place batteries making sure the poles ar e correct (+ and -) Step 3: Replace the battery cover

If the remote does not work check the following:

1. Check the pole position of t he bat t er i es

2. Check the remaining charge in the batteries

3. Check to make sure the s ensor on t he DVR is clear

4. If it still doesn't work, contact Q-See for a replacement

Figure 2-5 below illustrates the Remote Control functions as fo ll ow s:

Fig 0.5 Remote Control

Item Name Function

1 Power Button 2 INFOR Button

Get information about the DVR like firmware version, H DD

11 Playback Control Button

15 PTZ Control Button

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GETTING STARTED QT428 User Manual

2.5 Control with Mo use

2.5.1 Connect Mouse

DVR supports USB mouse thr ough the port on the rear panel, p lea s e refer to Fig 2.4 Number 5.

Notice

1. Make sure the mouse plugs in the USB mouse port on the back of the DVR, not the front panel port.

2. Try a different mouse

2.5.2 Use Mouse In Live:

Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen display.

Click right button to show the c ont r ol b ar at the bottom of the screen as Fig 4-1 main menu toolbar Click right mouse again to hide t he control bar.

In Setup:

Click left button to enter. Click right button to cancel setup, or return to t he pr evious screen. If you want to input values, move cursor to the blank and click. An input window will appear as shown in Fig2.6. It

supports numbers, letters and symbols.

: If mouse is not detected or doesn't work, check below ste ps:

Fig 0.6 Numbers and Letters Input Window

Users can change some values by the wheel, such as time. Move cursor onto t he value, and r oll the wheel when the value blinks.

Also supports mouse drag. I.e. Set motion detection area: click customized, hold left button and drag to set motion detection area. Set schedule: hold left button and drag t o set schedule time

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GETTING STARTED QT428 User Manual

In playback:

Click left button to cho ose the options. Click right button to return to live view.

In backup:

Click left button to cho ose the options. Click right button to return to previous picture.

In PTZ control :

Click left button to cho ose the buttons to control the PTZ. Clic k r ight but t on t o return to live view.

Notice: Mouse is the def a ul t tool for all the operations below unless otherwise noted.

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BASIC FUNCTIO NS QT428 User Manual

3. BASIC FUNCTION

3.1 Power On/Off

Before you power on the unit, pl ease make sure all the connections are good.

3.1.1 Power On Step 1: Connect the power supply; switch on the power button near the power port on the rear panel Step 2: The firmware will be loaded, and the power indicator will display blue Step 3: At start up, a WIZZARD dialogue box will pop-up (refer to picture below) displaying time zone and time set up

information.

After the device powers on, if there is no menu or only displays live image, user can hold down ESC button to switch.

Notice: this unit can only display menu on VGA monitor or BNC monitor one at a time. If there is live im age

display without menu display, please check to see if other monitoring device has menu display first, or hold down ESC key to wait for login dialog box to appear.

3.1.2 Power Off

User can power off the d evice by using remote contr ol, keyboar d or mouse.

By Remote Control: Step 1: Press Power button, the Shut down window will appear, click OK, the unit will power off after firmware is shut

down.

Step 2: Disconnect the power. By Keyboard and Mouse:

Step 1: Enter into Step 2: Click OK, the unit will power off af ter firmware is shut down. Step 3: Disconnect the power.

Menu, then select “Syst em Shut Down” icon, the Shut dow n w indow w ill appear

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Symbol

Meaning

Symbol

Meaning

Manual record or time

recording

Alarm

recording

Yellow

Motion detection recording

Figure icon

Motion event

BASIC FUNCTIO NS QT428 User Manual

3.2 Login

User can login and logout of the DVR system. User cannot do any other opera tions ex cept ch ang ing t he multi-screen display once logout. Admin has full control over DVR.

Fig 3-1 Login

Notice: the default user name a nd password is “admi n” and 123456” For information on how to change password, add or delete users please refer to Fig 3.7 User

management configuration.

3.3 Live Preview

The explanation of symbo ls in the live preview interface:

Green

Fig 3-2 Live Preview Interface

Red

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BASIC FUNCTIO NS QT428 User Manual

3.3.1 Live Playback

Click the Play screen.

button to playback the record. Refer to Figure3-3. User can operate by cl i cking the buttons on the

Fig 3-3 Live Playback

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MAIN MENU SETUP GUIDE QT428 User Manual

4. MAIN MENU SETUP GUIDE

Click right mouse or press ESC button on the front panel, the control bar will display on the bottom of the screen, refer to Fig 4-1:

Fig 4-1 Main Menu Toolbar

Click icon beside the screen display mode, a channel select dialog will appear as below:

Take 8-channel DVR for example: user can tick off 8 channels form 1-ch to 8-ch at random to display the live pictures. Then c lick

Click

icon, user can zoom in the live and playback images. When single image display, user can

button to confir m the setting.

select zoom in area by dragging mouse.

Click the Menu panel or remote control will also disp lay the main interface.

button, the interface will pop-up as shown in Fig 4-2; press MENU button on the front

Fig 4-2 Main Menu

4.1 Basic Configuration

Basic configuration includes three sub menus: system, date& time and DST.

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MAIN MENU SETUP GUIDE QT428 User Manual

4.1.1 Setup Step1: Enter into Setup configurationbas i c configurationsetup; refer to Fig 4-3:

SETUP

Fig 4-3 Basic Configuration

Step2: In this interface user can setup the device name, device ID, video format, max network users, VGA resolution

and language. The explanations for each display are shown below:

Device name: the name of the device. It will display on the client end or CMS and help user to recognize the device remotely. Video format: two modes: PAL and NTSC. User can select the video format according to that of camera, in USA and Canada we use NTSC cameras. Password Check: i f you enable thi s option, user needs to inp ut user name a nd passw ord to do corresponding operations in system confi gur at io n.

Show time: display time in live view. Show wizard: check this item, an opening wizard will display with time zone and time setup infor m at ion Max network users: set the maximum number of network connections VGA resolution: the resolution of live display interface, options are: VGA800*600, VGA1024*768,

VGA1280*1024 and CVBS

Note: Switching between VGA and CVBS will change the menu output mode, please connect to relevant monitor, VGA for VGA monitor, CVBS for TV or monitor that is connected using BNC adapter. Language: setup the menu language. Note: after changing the language and video o ut put, the device needs to restart.

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MAIN MENU SETUP GUIDE QT428 User Manual

4.1.2 Time & Date Step 1: Enter into system configurationbasic configur at iontime & date; refer to Fig 4-4:

Fig 4-4 Basic Configuration-Time & Date

Step 2: Set the date format, time format, time zone in this interface; Checkmark “sync time with NTP server” to

refresh NTP server date; user also can adjust system date m anually Step 3: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to

exit current interface.

4.1.3 DST Step1: Enter into system configurationbas ic configurationDST; refer to Fig 4-5:

Fig 4-5 Basic Configuration-DST

Step 2: In this interface, you can enable daylight saving time, time offset, mode, start & end month/week/dat e, etc. Step 3: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to

exit current interface.

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MAIN MENU SETUP GUIDE QT428 User Manual

4.2 Live Configuration

Live configuration includes four submenus: live, host monitor, SPOT an d mask.

4.2.1 Live

In this interface, user can set up camera names, adjust colors: br ightness, hue, saturation and cont r ast .

Step 1: Enter into system configurationlive configurationlive; refer to Fig 4-6:

Fig 4-6 Live ConfigurationLive

Step 2: Checkmark camera name; click “setting” button, a window will pop-up shown as Fig 4-7:

Fig 4-7 Live-Color Adjustment

Step 3: In this interface, user can adjust brightness, hue, saturation and contrast in live view; click “default” button to

restore default settings, click “OK” butt on t o save the settings.

Step 4: User can setup all channels with same parameters, checkmark “all”, then do relevant setup. Step 5: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to

exit current interface.

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MAIN MENU SETUP GUIDE QT428 User Manual

4.2.2 Host Monitor Step 1: Enter into system configurationlive configurationhost monitor; refer to Fig 4-8:

Fig 4-8 Live Configuration-Host Monitor

Step 2: Select split mode: 1×1, 2×2, 2×3, 3×3, 4×4 and channel Step 3: Dwell time: the time interval for a certain picture display before switching to next picture display

Step 4: Select the split mode, then setup cur rent p ict ure grou p. Cl ick

of pictures, click Step 5: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to

exit current interface.

NOTE: If you have dual monitors Hos t m onitor needs to be main monitor.

4.2.3 SPOT Step 1: Enter into system configurationlive configurationSPOT; refer to Fig 4-9:

button to set latter channel groups of pictures.

button to setup the prev iou s ch anne l groups

Step 2: Select split mode: 1×1 and channel

Fig 4-9 Live Configuration-SPOT

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MAIN MENU SETUP GUIDE QT428 User Manual

Step 3: Dwell time: the time interval for a certa in picture display before switching to the next picture display.

Step 4: Select the split mode, then setup curr ent p ict ure grou p. Cl ick

of pictures, click Step 5: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface. To activate this setting, go to the main camera screen and click on the Dwell icon (Fig 4-1) . This will ma ke the camer a

rotate based on the setti ng in Main Monitor.

4.2.4 Mask

User can setup private ma s k ar ea on t he live image picture, maxi mum of three areas.

button to set the latter channel groups of pictures.

button to setup the previous channel groups

Fig 4-10 Live Configuration-Mask

Setup Mask Area: click Setting button, enter i nt o l ive image and press left mouse button and drag mouse to set

mask area, refer to picture below. Click Apply button to save the sett ing. Delete Mask Area: select a certain mask area, click left mouse button to delete that mask area, click Apply

button to save the setting.

Setup Mask Area

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MAIN MENU SETUP GUIDE QT428 User Manual

Live Image Mask Area

4.3 Record Configuration

Record configuration inc lu des five sub menus: enable, record bit rate, time, recycle record and stamp.

4.3.1 Enable Step 1: Enter into system configurationrecord con figur at i onenable; refer to Fig 4-11:

Fig 4-11 Record Configuration-Enable

Step 2: Checkmark record, audio and record t i me Step 3: User can setup all channels with same parameters, checkmark “all”, then do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

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Parameter

Definition

fps

Range from 1-30 (NTSC) 1-25 (PAL)

Rate

Resolution

Supports CIF and D1

Quality

The quality of recorded images. The higher the value, the clearer the

: lowest, lower, low, medium, higher and

highest.

Encode

VBR and CBR

Max bit

2 Mbps

MAIN MENU SETUP GUIDE QT428 User Manual

4.3.2 Record stream Step 1: Enter into system configurationrecord con figur at ionrecord bit rate; refer to Fig 4-12:

Fig 4-12 Record Configuration-Record Bit Rate

Step 2: Setup rate, resolution, quality, encode and max bit stream Step 3: User can setup all channels with same parameters, checkmark “All”, then to do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

Note: if you set a value that is higher then maximum supported by the device, the value w ill be adjusted automatically.

Definitions and descriptions of Record stream:

Range from: 1-30（NTSC）1-25(PAL)

recorded image is. Six options

Range from: 64 Kbps、128 Kbps、256 Kbps、512 Kbps、768 Kbps、1Mbps、

stream

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MAIN MENU SETUP GUIDE QT428 User Manual

4.3.3 Time Step 1: Enter into system configurationrecord con figur at ion time; refer to Fig 4-13:

Fig 4-13 Record Configuration-Time

Pre-alarm record time: set the record time before event happen i.e. record time before motion detection or

sensor alarm is triggered. Post-alarm record: set the post recordi ng ti me aft er the alar m is finishe d, five optio ns: 10s, 15s, 20s, 30s and

60seconds. Expire time: the hold time of saved records. When the set date has passed, the record files will be deleted

automatically.

Step 2: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

4.3.4 Recycle Record Step 1: Enter into system configurationrecord con figur at i onrecycle record; Step 2: Checkmark recycle record, the recycle record function will be enabled, it will overwrite the earlier recorded

files and keep recoding w hen HDD is full; if not enables the DVR will stop recording when HDD is full. Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

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4.3.5 Stamp

Stamp：User can display the chan nel name and time stamp on vide o.

Step 1: Enter into system configuration record configuration stamp; refer to Fig 4-14:

Fig 4-14 Record Configuration-Stamp

Step 2: Checkmark camera name, time stamp; click Set button, user can use cursor to drag the camera name and

time stamp to random po sitions, refer to below Figures:

Before Drag After Drag

Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

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4.4 Schedule Configuration

Schedule configuratio n in c lud es three sub menus: schedule, motion and alarm.

4.4.1 Schedule Step 1: Enter into system configurationschedule conf igurationschedule; refer to Fi g 4-15:

Fig 4-15 Schedule Configuration-Schedule

Step 2: Select channel, double-click and a dialog box will pop-up shown as Fig 4-16, user can edit week sched ul e:

Fig 4-16 Schedule-Week Schedule

① Click “add” but t on t o add a certain day schedule; cli ck “d elete” button to delete the select ed schedule;

Copy: user can copy the spec i fy s chedule to other dates. Click “OK” button to save the s et t ing, click “Exit” button to exit curre nt int er f ace.

② User can apply the schedule setting of certain channel to other or all channels, just only select channel

and click “Copy” button.

Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.

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4.4.2 Motion Step 1: Enter into system configurationschedule conf igurationmotion; refer t o Fig 4-17:

Fig 4-17 Schedule Configuration-Motion

Step 2: The setup steps of motion are similar to schedule; user ca n r ef er t o 4.4.1 Sch edu le for deta ils. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all

blue.

4.4.3 Sensor Step 1: Enter into system configurationschedule conf igurationalarm; refer to Fig 4-18: Step 2: The setup steps of alar m are similar to schedule; user can r efer to 4.4.1 Schedule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all

blue.

Fig 4-18 Schedule Configuration-Sensor

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4.5 Alarm Configuration

Alarm configuration includes five sub menus: sensor, motion, video loss, other alarm and alarm out.

4.5.1 Sensor (to s et up optional external motion sensors)

Sensor includes three sub menus: basic, alarm handling and schedule.

① Basic Step 1: Enter into system configurationalarm configurationsensorbasic; refer to Fig 4-19:

Fig 4-19 Alarm Configuration-Sensor Basic

Step 2: Enable sensor alarm, set the alarm type accordin g t o t r iggered alarm type. T wo options: NO (normally open)

and NC (normally closed) .

exit current interface.

② Alarm Handling Step 1: Enter into system configurationalarm configurationsensoralarm handling; refer to Fig 4-20:

Fig 4-20 Alarm Configuration-Sensor-Alarm Handling

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Step 2: Select hold time, click Trigger button, and a dialog box will pop-up shown as Fig 4-21:

Fig 4-21 Alarm Handling-Trigger

Step 3: Checkmark Buzzer, there will be triggered buzzer alarm out;

Full screen alarm: w hen triggered alarm, there will pop up an alarm full screen; To alarm out: checkmark the channel, there will be triggered alarm out on the designated channel. Click OK

button to save the setting; clic k Exit button to exit the current inter face. To record: checkmark recoding channels, it will record from the camera when alarm is triggered. Click OK button to save the setting; clic k Exit button to exit the current inter face. To P.T.Z: set linked preset and cruise for alarm. User can select any channel or multiple channels as linked channels. Click OK button to save the setting; click Exit butto n t o exit t he cur rent interface.

Step 4: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 5: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

③ Schedule Step 1: Enter into system configurationalarm configurationsensorschedule; refer to Fig 4-22:

Fig 4-22 Sensor-Schedule

Step 2: The setup steps of sensor schedule are similar to schedule; user can refer to 4.4.1 Sche dule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all

blue.

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4.5.2 Motion

Motion includes two sub me nus: motion and schedule. ① Motion

Step 1: Enter into system configurationalarm configurationmotion; refer to Fig 4-23:

Fig 4-23 Alarm Configuration-Motion

Step 2: Enable motion a larm, set alar m hold time which means time interval between t wo consecutive motion events.

If there is other motion detected during the interval period which is considered continuous movement; it will be included in the curre nt f il e, ot her w ise, it will be considered the start of a new m ot ion file. Click Trigger button, a dial og box will pop-up:

Step 3: The setup steps of motion trigger are similar to alarm handling; user can refer to Chapter 4.5.1 Sensor alarm handling for more details.

Step 4: Click Area button, a dialog box will pop-up shown as Fig 4-24:

Fig 4-24 Motion-Area

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Step 5: In the Area interface, user can drag slide bar to set the sensitivity value (1-8), the default value is 4. The

higher the value the higher sensitivity you get. Since the sensitivity is influenced by color and time (day or night), user can adjust its value according to the practical conditions; click

icon, set the whole area as detection area; click motion area are suitable to current conditions（refer to followi ng picture）; Click

Step 6: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 7: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface. ② Schedule Step 1: Enter into system configurationalarm configurationschedule; refer to Fig 4-25:

icon, the set detection area will be cleared; click icon, user can test whether the sensitivity value and

icon, to save the setting; click

icon, exit current interface.

Note: when user drags mouse to set motion detection area, they have to click current detection area first, and then set the area.

icon to clear

Fig 4-25 Alarm Configuration-Schedule

Step 2: The setup steps of alarm schedule are similar to schedule; user can refer to 4.4.1 S chedule for details.

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4.5.3 Video Loss Step 1: Enter into system configurationalarm configurationvideo loss; refer to Fig 4-26:

Fig 4-26 Alarm Configuration-Video Loss

Step 2: The setup steps of video loss trigger are fam il iar w it h al arm handling; user can refer to Chapter 4.5.1 Sensor

alarm handling for more details.

exit current interface.

4.5.4 Other Alarm

Fig 4-27 Other Alarm

Step 1: Enter into system configurationother alarm; r ef er t o Fig 4-27:

Step 2:

select a hard disk in the pull down li st box, when the disk capacity is lower than that value, there will appear some text information on the lower right of the live image. IP conflict: if there is an IP address conflict within the same network, the device will auto send an email to users designated mailbox to notify the conflict details.

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Disconnect: if the disconnect happen, the device will auto send disconnection information to users designated mailbox.

Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

4.5.5 Alarm Out

Alarm out includes three sub menus: alarm out, schedule and buzzer ① Alarm out

Step 1: Enter into system configurationalarm out; refer t o Fig 4-28:

Fig 4-28 System Configuration-Alarm Out

Step 2: In this interface, set relay alarm out name, select hold time which means the interval time between the two

consecutive alarms.

exit current interface. ② Schedule

Step 1: Enter into system configurationschedule; Step 2: The setup steps of alar m out schedule are similar to schedule; user can refer to 4.4.1 Schedule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all

blue.

③ Buzzer

Step 1: Enter into system configurationbuzzer; Step 2: Checkmark Buzzer, set buzzer alarm hold time

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4.6 Network Configuration

Network configuration includes two submenus: networ k and network stream.

4.6.1 Network Step 1: Enter into system configurationnetwork conf igurationnetwork; refer t o Fig 4-29:

Fig 4-29 Network Configuration-Network

Step 2: HTTP port: t he default value i s 80. If this value is changed, user needs to add the por t number when ty ping IP

address in IE address blank .i.e. set HTTP port to 82, IP address: http://192.168.0.25, user needs to input this address: http://192.168.0.25:82 into IE browser. Server port: communication port

Step 3: Checkmark the "Obtain IP address automatically", the device will receive IP address, subnet mask, gateway IP from the router the DVR is attached to.

Step 4: Enable PPPOE, user can directly connect the DVR to internet via ADSL, then input the user name and password; click TEST button to test the effectiveness of supplied information. You will need to get the account information from your internet service provider.

Step 5: Enable DDNS server: user needs to input user name, password and host domain name of the registered website, click TE ST to test the effectiv eness of information you input.

Step 6: Click “ default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.

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Parameter

Meaning

HTTP port

The port number of accessing IE browser. The default port is 80

Server

port

The port number for data. The default port is 6036

Static IP

IP address

The IP address of the DVR

Subnet

mask

The subnet mask of the serv er

Gateway

The gateway of the router

DNS

server

The address of DNS server

PPPoE

User name

User name of broad band account

Password

Password of broad band account

DDNS server

DDNS

server

Website provided by dynamic domain name supplier. The optional: myq-see.com, www.dyndns.com

User name

User name to log in to the website of domain name supplier

Password

Password to log in to the website of domain name supplier

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Definitions an d descriptions of network configura t ion:

4.6.2 Sub Stream Step 1: Enter into system configurationnetwork conf igurationsub stream; refer to Fig 4-33:

Fig 4-33 Network Configuration-Sub Stream

Step 2: Select fps, resolution, quality, encode and max bit rate Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to

exit current interface.

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Parameter

Meaning

FPS

Range from: 1-30

Resolution

Supports CIF and D1

Quality

The quality of the video image. The higher the value is, the clearer

. Six options: lowest , low er, low, medium, higher and highest.

Encode

VBR and CBR

Max bit rate

Range from: 64 Kbps, 128 Kbps , 256 Kbps, 512 Kbps, 768 Kbps,

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Definitions and descriptions of network stream:

the recorded image, and the more hard drive space the recordings take up

1Mbps, 2 Mbps

4.6.3 Email

Step1: enter into system configurationnetwork configurationemail; refer to Fig 4-30:

Fig 4-30 network configuration-email SMTP Server/Port: the name and port number of SMTP server. Tick off “This ser ver requires a secure c onnection (SSL)”; user can setup mail s ervers (such as Gm ail) according to actual needs,

Send address/password: sender’s email address/password Receive address: receiver’s email address. Here user can add at least three mail addresses.

Click TEST button to test the valid of the mailbox.

Attaching image amount: user can attach at least three images by one time.

4.6.4Other settings

Step1: enable DDNS server: user needs to input user nam e， pass word and host domain nam e of the registered website, click TEST to test the effectively of relevant information.

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DDNS server

ebsite provided by dynamic domain name supplier.

The options: myq-see.com and www.dyndns.com

name supplier

the website of domain name

supplier

website.

Update interval

The interval time of checking DVR IP address

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Fig 4-31 network configuration-other settings STEP2: click “default” button to res ort def ault s etting ; click “apply” button to s ave the s etting ; click “exit” butto n to ex it current interface.

Note: The domain name server that selected by user is a banding domain name of DVR. User should logon the website which provided by the serv er supplier to reg i ster a u ser name an d password firstly, and then apply a domain name on line for the server. After the successful apply, user can access the server from the IE client by inputting that domain name. This DVR supports myq-see.com and www.dyndns.com DDNS services. We have included instructions for setting up DDNS access using myq-see.com in Remote Surveillance section.

Definitions and descriptions of network configuration:

DDNS server W

User name User name for log in setup on the website of domain

Password Password for log in to

Host dom ain The domain name user registered at the supplier’s

4.7 User Management Configuration Step 1: Enter into system configurationuser man agement configuration; refer to Fig 4-34:

Fig 4-34 User Management Configuration

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Step2: Click Add button, a dialog box will pop-up shown as Fig 4-35:

Fig 4-35 Add-General

General: Input user na m e, password; select user ty pe: nor m al or advance.

If you only want the user to be ab le to access the DVR from a specific com puter then put a checkmark in the Bin ding PC MAC Address option and enter the MA C a ddr ess of the only PC you want the user to be able to access from.

① Authority:

Step 1: Enter into Add userauthority; refer to Fig 4-36:

Fig 4-36 Add User-Authority

Step 2: In the authority interface, assign the def inite operation right for that user. Step 3: In the user management interface, click Setup button to modify user name, user type and binding PC MAC

address if used.

Step 4: Select the user that you want to delete in the user list box, then click Delete button t o delete this user. Step 5: Click Change passw or d but t on t o m odify the password; click Exit but ton to exit the current interface.

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Parameter

Meaning

Address

The address of the PTZ device

Baud Rate

Baud rate of the PTZ device. Range form: 110, 300, 1 15200, 230400, 460800, 21600.

Protocol

Communication protocol of the PTZ device. Supported Protocols are: NULL, PELCOP, PELCOD, LILIN,

R, VIDO, DSCP, VISCA,

SAMSUNG, RM110, HY

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4.8 P.T.Z configuration

P.T.Z configuration inclu des two submenus: serial port and advance

 Serial Port Step 1: Enter into system configurationP.T.Z configurationserial port; refer to Fig 4-37:

Fig 4-37 P.T.Z Configuration-Serial Port

Step 2: Checkmark Enable, setup the value of address, baud rate and protocol according to the settings of the PTZ

speed dome.

exit current interface.

Definitions and descriptions of PTZ:

600, 1200, 2400, 4800, 9600, 19200, 34800, 57600,

MINKING, NEON, STA

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 Advance Step 1: Enter into system configuration P.T.Z configurationadvance; refer to Fig 4-38:

Fig 4-38 P.T.Z Configuration-Advance

Step 2: In the Advance interface, click preset “Setting” button, a dialog box will pop-up shown as Fig 4-39:

Fig 4-39 Advance-Preset Setting

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a. In the preset set interface, click Setting button, a dialog will pop-up shown as Fig 4-40:

Fig 4-40 Preset Set-Setting

b. User can control the dome rotating up, up l eft, down, right down, l eft , left down, right and up right and

stop rotating; adjust t he r otate speed and the value of zoom, focus and iris of the dome;

c. Select the serial number of the preset point, set the preset name. Click Save button to save the settings,

click

d. In the preset interface, click OK button to save the s et t ing; c l ick Exit button to exit current interf ace.

Step 3: In the Advance interface, click cruise “Setting” button, a dialog box will pop-up shown as Fig 4-41:

icon to hide the tool bar, right-key can display it ; click icon to exit the current interface.

Fig 4-41 Cruise Set

a. Click Add button to add cruise line in the list box (max 8 cruise lines can be added); select a cruise line,

click Setup button, a dialog box will pop-up shown as Fig 4-42:

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Fig 4-42 Cruise Set-Modify Cruise Line

b. Click Add icon to set the speed and time of preset poi nt ; select a pr eset point, click Delete icon

to delete that preset point; clic k M odify icon to modify the setting of a preset point. User can click icons to adjust the position of preset point. Click Preview button to pr eview the cruise

line, click OK butt on to save the setting, click Exit b ut ton to exit current interface.

c. Select a preset point in the cruise line list box, click Delete button to delete that cruise line; click Clear all

button to clear all cruise li nes from the list box; click OK but t on t o save the setting; click Exit but t on t o exit current interface.

Step4: In the Advance interface, click track “Set” button, a dialog box will pop-up as Fig 4-43:

Fig 4-43 Track Set

a. User can control the do me rot ating up, up left, down, right down, left, left down, right and up right and stop

rotating; adjust the rotate speed and the value of zoom, focus and iris of the dome; click Start Record button to record the moving track of PTZ, click this button again to stop recording; click Start track button to play recorded track, click this button again to stop play.

b. Click

Step 5: In the Advance interface, click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to ex it cur r ent interface.

icon to hide the tool bar , right-key can display it; click icon to exit the current interface.

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4.9 Advanced

Advanced configuration includes two submenus: reset and import/export.

4.9.1 Reset

Reset all settings the device will reboot.

4.9.2 Import/Export

User can export the data files into PC as backup function, and then import specified data files from PC to device.

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RECORD, SEARCH, PLAYBACK & BACKUP QT428 User Manual

5. RECORD, SEARCH, PL AYBACK AND BACKUP

Search configuration includes three submenus: time search, event search and file man ager.

5.1 Time Search

Step 1: Enter into Search configurationtime search; refer to Fig 5-1:

Fig 5-1 Search Configuration Time Search

Step 2: Select channel, screen display mode, the highlighted dates on the calendar means the days have

recorded data. Step 3: Select a date, press Search button, cl ick the time gr id to set the play start time or input play time manually .

The selected time will match the blue gri d.

Note: the vertical column represents the C han ne l num ber. The horizontal col umn represents hour s of the day.

Step 4: Click Play

operations:

Note: when the monitor reso lution is VGA 800*600, the time search interface will show a hide button, click this button, the whol e i nter f ace will be expanded.

button to playback record; click the relevant buttons on the screen to do various

Playback Buttons

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5.2 Event Search

Step 1: Enter into Search configurationevent searc h; r efer t o Fig 5-2:

Fig 5-2 Search Configuration-Event Search

Step 2: Click Search button, the searched event information will be displayed in the event list box. Select date,

channel, checkmark Motion, Sensor or Al l accordingly.

Step 3: Double click the record file you would like to playback. Note: when the monitor resolution is VGA 800*600, the event search interface will display a hide button,

click this button, the whol e i nter f ace will be expanded.

5.3 File Manager

Step 1: Enter into Search configurationfile manager; r efer t o Fig 5-3:

Fig 5-3 Search Configuration-File Manager

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Step 2: Click Search button, the searched files will be display ed in t he file l ist b ox, user can sel ect dat e, c hann els

accordingly.

① Lock: check a file, click Lock button to lock this file, after that, that file will not be deleted or covered

(unless you format the hard dr iv e).

② Unlock: check a locked file, click Loc k b ut t on t o unlock this file ③ Delete: check an unlocked file, clic k Delete button to delete this file.

Step 3: Checkmark “All” button; user can loc k/unlock or delete all files in the file manager column. Step 4: Double click an unlocked item to playba ck.

Note: when the monitor resolution is VGA 800*600, the file manager interface will display a hide button. Click this button to expand the interface.

5.4 Backup

This unit supports backup to USB Flash, USB hard dr ive and USB DVD burner through the US B por t on the front panel. You can also backup via IE browser over the Internet. Refer to 7.6.2 Remote Backup.

Step 1: Enter into backup configuration; refer to Fig 5-4:

Fig 5-4 Backup Configuration

Step 2: Set the start & end time, select channels, click Search button, the searched data will be displayed in the

data backup list box

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Step 3: Check a data file or checkmark “All” to select all data files , click Backup button, a dialog box will pop-up

shown as Fig 5-5:

Fig 5-5 Backup Information

Step 4: In the backup information interface, you can check the relev ant information of backup files, storage ty pe,

save file type, etc. Once click Apply button to start backup.

To play back the files plug the USB device to a PC and browse the device, you will see 2 folders, one VideoPlay, and another containing video files. Open the VideoPlay folder and run Videoplay.exe, click on open path, and point to folder with video files.

Note: when the monitor resolution is VGA 800*600, the file manager interface will display a hide button, click this button, the whol e i nter f ace will be expanded.

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6. DVR MANAGEMENT

6.1 Checking System Information

Check system informat ion incl udes five submenus: system, ev ent , log, net w ork and online users.

6.1.1 System Information

In this interface, user can check the hardware version, MCU version, kernel version, device ID, etc. refer to Fig 6-1:

6.1.2 Event Information

In this interface, user can check recorded events according to s elected date; refer to Fig 6-2:

Fig 6-1 System Information

Fig 6-2 Event Information

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6.1.3 Log Information

In this interface, user can check relevant log information according to selected date; refer to Fig 6-3:

6.1.4 Network information

In this interface, user can check relevant parameter s of netw ork; refer to Fig 6-4:

Fig 6-3 Log Information

Fig 6-4 Network Information

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6.1.5 Online Information

In this interface, user can check the details of the current connection of online users; refer to Fig 6-5:

6.1.6 Manual Alarm

In this interface, user can check the relevant parameters of manual alarm; refer to Fig 6-6:

6.1.7 Disk Manager

Step 1: Enter into disk manager interface; refer to Fig 6-7:

Fig 6-5 Online Information

Fig 6-6 Manual Alarm

Fig 6-7 Disk Manager

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Note: you need to format the hard disk before recording. The screen will show the size of the drive, amount of free space, and percentage of used space at the bottom of the screen. Step 2: Click Refresh button to refresh the disk information of the list box; set the property of the disk then

click Apply button to save the setting

Step 3: Select the hard disk, click Format button to start format. Note: all recorded files in the hard disk will be lost after formatted.

6.1.8 Upgrade

At present, it only supports US B update. Get the firmware from Q-See when there is a new firmw ar e version, and make sure it is the correct one for the DVR. User can check the USB information in Disk manager.

6.1.9 Logoff

Click Log off icon, a log off dialogue box will po pup, c lick O K button, the d evice will lo g off. If user want s to log in again, click

icon to enter user name and password to login again.

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REMOTE SURVEILLANCE QT428 User Manual

7. REMOTE SURVEILLANCE

7.1 Network Access

Accessing the DVR from a comp uter at t ache d to t he same router: If y ou are only going t o access the D VR fro m a computer that is attached to the same router as the DVR you only need to setup the information in the NETWORK settings using either the DHCP option or assigning a static IP following the instructions below. Since you are just going from one location to another on the same network port forwarding and knowing the public IP address are not necessary. You would just access the DVR by entering the IP address of the DVR from the NETWORK setup into the Internet Explorer browser window. After you setup the NETWORK settings using DHCP or Static IP instr uctions skip down to the section: To access the DVR through Internet Explorer.

7.2 Setting Up Remote Access

There are 4 ways you can setup t he D VR to be accessed remotely; DH C P, Static IP, PPPOE, and DDNS. DHCP: If your router is setup for DHCP, and most of them are by default, you can have the router assign an IP

address to the DVR. To do this go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Re d box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-3. Put a checkmark in the box at the end of the “Obtain an IP address automatically” line (Red box in Fig 7-3) and then click the TEST button (Green box in Fig 7-3). After you get the OK message in the lower left hand corner of the screen you click the Apply button to save the IP address. To find out what IP address was assigned you need to go to the Information icon (Green box in Fig 7-1). After the router has assigned the DVR an IP addr ess it is a go od idea to write down the address from the information section and then type the address into the IP address line and then remove the checkmark from the box above the line. This is the IP address you will forward ports 80 and 6036 to on the router so you can access the DVR from remote computers.

Fig 7-1 Main Menu Fig 7-2 System

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Fig 7-3 DHCP

Static IP: You will need to setup the network settings on the DVR to match the settings of the router that you

attach the DVR to. To get the router settings you would go to the run option on a computer attac hed to the same router as the DVR and type cmd and hit OK to bring up a command prompt (Fig 7-4), then type ipconfig at the prompt (RED arrow on Fig 7-4) to access the router settings. Write d own the g ateway and subnet mas k number s (GREEN arrows on (Fig 7-4) so you can copy them into the network settings on the DVR (GREEN boxes on Fig 7-5). Go to the Main Menu and select the Setup option (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), to get to the NETWORK screen shown in Fig 7-5.

Fig 7-4 ipconfig

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REMOTE SURVEILLANCE QT428 User Manual

Fig 7-5 Static IP

For the DVRs IP a ddress you would enter the same first 3 set s of numbers as the gat eway and select a fourt h set of numbers that is different then any other device attached to the same router. If the IP address of your computer in the ipconfig (BLUE arrow in Fig 7-4) was a single or two digit numb er you should be ok with any three digit number, if the computer IP address ends with a number in the 100s then you should go with a 200 number (Blue arrow in Fig 7-5). After you enter the numbers click the test button (Red box in Fig 7-5), when you get the OK message in the lower left corner of the screen cl ic k o n t he Apply button to save the setting.

PPPOE: If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will need to select the PPPOE option in the NETWORK options. To do this go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-6. Put a checkmark in the PPPOE option box (Red box in Fig 7 -6) and enter your internet account User Name and Password in the boxes. You will need to contact your internet service provider to get the User name and Password you need to enter into these boxes. After you enter the information into the boxes click on the Test button (Green box in Fig 7-6), after you get the OK message in the lower left of the scre en click on the Apply button to save the information.

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Fig 7-6 PPPoE

DDNS: You can access the DVR through a static or dynamic IP address; however a dynamic address can

change from time to time. How often depends on your service provider. When it changes you need to go to a website such as www.myipaddress.com from a computer attached to the same router as the DVR to find out what the new IP address is. There are two solutions to this problem. One would be to get a static IP address from your service provider so that you do not have to be concerned with the address changing. Another solution would to use a dynamic domain name service to get a domain name that can be linked to your dynamic IP address. We suggest myq-see.com or www.dyndns.com since the DVR is setup to accept account information from these two domain name s er vices.

NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in Section 7.3 PORT FORWARDING

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To setup the DVR for access through a dynamic domain name you go to the Main Menu and select the System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-7. Put a checkmark in the DDNS option (Red box in Fig 7-7). Select the service you are using from the drop d ow n menu under the checkmark box and enter the account information you registered with the domain name service. Click the Test button under the boxes where you entered the account inform at ion and after you get the OK message in the lower left hand corner of the screen click on the Apply button . You will then be able to access the D VR r emote ly by ent erin g the do main na me int o a br ow ser w indow on a re mote com puter. This DVR supports DDNS provided by myq-see.com and www.dyndns.com. Instructions for setting up DDNS through mwq-see.com is prov ided below.

Fig 7-7 DDNS

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Setting up MYQ-SEE DDNS:

NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in Section 7.3 PORT FORWARDING. Once you have enabled Port Forwarding, you can configure your DDNS information by

following these step s:

a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go to

http://myq-see.com. b. Click on the New User? Link at the bottom of the page (http://myq-see.com/reg.asp). c. Complete the registration process by following the on-screen directions and click the [Submit] button at the

bottom of your screen (Fig 7-8).

Fig 7-8 Registration

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d. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and

cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button.

This will generate a confirmation screen which tells you if your Domain name is available and list an IP

address (Fig 7-9). Verify that this is your current IP Address by going to www.myipaddress.com and

checking that it is the same address listed in your confirmation scr een (Fig 7-9).

Fig 7-9 Domain Name

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SETUP

REMOTE SURVEILLANCE QT428 User Manual

e. Once you have completed steps a-d, go to the Main Menu and select the Setup icon (Red box in Fig 7-10),

then select the Network icon (Red box in Fig 7-11), this will display the NETWORK screen shown in Fig 7-12.

Setup

f. Put a checkmark in the DDNS option (Red Box in Fig 7-12), then select the MYQ-SEE option from the drop

down box, and enter the account information you setup on the myq-see.com site into the boxes under the

drop down box (see Fig 7-13).

Fig 7-10 Main Menu Fig 7-11 Setup

Fig 7-12 DDNS

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g. After you enter the information click on the Test button (Green box in Fig 7-13) and wait until you see the OK

message in the bottom left hand corner of the screen.

h. Click the [APPLY] button and then the [EXIT] button at the bottom of the NETWORK screen and your DDNS

setup is complete.

Fig 7-13 myq-see

 DDNS Server: Select MYQ-SEE from the drop down menu.

 Username: The email address you entered on the m yq-see site.

 Password: Enter the password you setup on the myq-see site.

 Host Domain: Enter the account name you setup on the myq-see site.

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7.3 Port Forwarding

To access the DVR from a remote computer you need to forward ports 80 and 6036 from the router the DVR is attached to, to the IP address of the DVR.

1. Connect your DVR to the Rout er and power on DV R

2. Configure your DVR and Set up port forwarding on your router a. Go to www.portforward.com/qsee

b. Choose your DVR or Series (QT, QSDT, QR, QS etc) from the list provided

c. Select the make and model of your router from the list

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d. Click on the ‘Click here to ski p t hi s advertisement…’ link in the upper right corner of the

screen.

Notice: When you go to the www.portforward.com website you will see an ad for a software program that will setup port forwarding for you. You do not need to buy this software. A b ov e the ad t here is a link to skip the ad, if you click on the link it will take you to the instructions which are free. You can purchase the software if you want to, but you do not need to pay to get the port forwarding instructions.

e. Follow the instruction on the website (Th e top set of instructions are done on the DVR. The

bottom set of instructions are done on the router)

f. Verify the ports are op en and traffic is allowed

a. Go to www.canyouseeme.org

b. Type the port number that your DVR requires in the box.(See picture)

The default ports are 80 and 6036.

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c. Verify that the port(s) is open.

i. If the port is open, you will see the following message:”Success. I can see your

service…”

ii. Go to the section below: To access the DVR through Internet Explorer

iii. Otherwise, if the ports are not open, you will g et t he follow ing messag e: “ Error: I could

not see your service on 64.206.234.34 on port (80) - Reason: you get this error, call your Internet Ser vice Provider (ISP) and ask them to unblock those ports for you.

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Connection refused”. If

REMOTE SURVEILLANCE QT428 User Manual

iv. After your I SP unblocks those ports for you, repeat steps i and ii.

When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer browser window. Instead of entering the IP ad dress of the D VR yo u need to enter the public IP address of the router the DVR is attached to. You can get this address by going to www.myipaddress.com from a computer that is attache d to the same router as the DVR. This website will display the box in Pic 8 below that shows the IP address you need to use. It will be in the space where the below example shows 76.254.183.54.

Pic 8

To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to modify your browser controls. You need to allow Pop-ups. To do so go to the Internet Explorer tool bar and select the "tools" option (RED box in Pic 9), then select the "Pop up Blocker" option and select "Turn Off Pop-up Blocker” (BLUE arrows in Pic 9). You will also need to enable Active X controls. To do so go to the Internet Ex plorer t ool bar and sele ct the "tools" option, then "I nterne t Optio ns"(GR EEN arrow in Pic 9).

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Sites button.

REMOTE SURVEILLANCE QT428 User Manual

Pic 9

Pic 10

Click on Sec urit y Tab. Click on Trusted Sites . Click on

Uncheck the box for Require Server verification. Put the IP addess of the DVR or WAN IP address in the Add this websites to the zone box and click on Add button. Click on Close

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Pic 11

change the setting for this zone?’ Click OK. Click Apply. Click OK. Close Internet Explorer.

REMOTE SURVEILLANCE QT428 User Manual

Click on Custom Level

Pic 12

On “Reset to” pull down menu, select “LOW” then click on “RESET” button.

Click ‘Yes’ when asked: ‘Are you sure you want to

Pic 13

If you get a error mes sage that says the program c annot load because the p ublisher is unknown or th e program is unsigned, go to internet explorer, tools, internet options (refer to Pic 9), then go to the “Advanced” tab (RED box in Pic

14), this will open the window in Pic 15, scrol l down to “Sec urity”, and s elect the opt ions to “A llow software to r un or install even if the signature is invalid”, and “Allow Active Content to Run Files on My Computer” (RED box in Pic 15).

Pic 14 Pic 15

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To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and enter the internet IP of your router that you got by going to www.myipaddress.com (you have to do this from a PC that connect to same Router as your DVR).

Notice: If you cannot use HTTP port 80 or 6036 because the port is being used by another program, or it is being blocked by your s ervice provider, you can use another port in the same range. If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR NETWORK settings, and you need to add the port number after the IP address. For example, if you set the HTTP port as 82, you need to enter the IP address as 192. 168.0.25:82. After yo u have forwarded the po rts you can verify that th e ports are open by going to canyouseeme.org from a computer that is attached to the sa me router as the DVR. Once you able to login, you will get the login screen, by default the login and password are admin and 123456 .

Notice: If you still have problems connecting remotely: Anti-virus programs could also block the ActiveX control,

if you still have a problem try clos ing them. Other plug-ins could also block it. Close firewalls in Windows and in the router if applicable. If you run Windows Vista or Windows 7, you will need to disable User Account (UAC).Follow this link for inst ructions:

http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/

If you have a router plugged into another router, for example, if you have the DVR attached to a router wh ich is attached t o DSL or Cable route r, you may need to forwa rd port 80 and 6036 (or whatever ports you are using) on the DSL or Cabl e router to the IP address of the router that the DVR is attached to, so that router ca n t hen fo rwa r d th e por t t o th e DV R. Pl ea se r ef e r to the PORT FORWARDING section above on how to get instructions on how to forward the port on the other router.

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7.5 Using the Remote Access Software

Once you have setup Internet Explorer you can access the DVR through a browser window. If you are accessing the DVR over the network you would enter t he IP addres s of the DV R into the address bar. If you are accessing the DVR from a remote computer you will enter the public IP address of the router. This is the address you get by going to www.myipaddress from a computer attached to the same router as the DVR. When you connect to the DVR you will be prompted to download a webcam program to access the cameras. When the download is complete you will see a login window to access t he D VR. Af t er you put in the password informat i on you will see the following screen:

Symbol and Function Definitions:

1. Channel Indicator 2. Screen Display Mode 3. Volume

4. Snapping Picture 5.

7. Master/Su bs tream Status 8. Color Adjustment 9. PTZ Control

10. Record Manually to PC 11. Two way talk

Fig 7-21 Remote Live Preview Interface

Start Record 6. Playback

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REMOTE SURVEILLANCE QT428 User Manual

Note: click button to record man ua lly and the recorded file will be saved on your PC hard drive.

Screen display mode: Click the

icon beside the screen display mode, channel select dialog will ap pear as shown below:

Fig 7-22 Channel Select Dialog

User can checkmark chan nels form 1-ch to 16-ch at random to display the live pictures. Then click OK button to confirm the setting.

Snap Pictures

1. Click “Snap” icon, select the number of pictures, refer to Fig 7-23:

Fig 7-23 Single Snap

2. User can take multiple pictures , select the picture number from snap count pull down list box, such as 3,

checkmark “Title” and “T i me”, it w ill show capture title and t ime on t he s nap pi ctur es simultaneously. Refer to Fig 7-24:

Fig 7-24 Multi-Picture Snap

3. Click “Browse” to set saving path; Click “Save” to save pictures to HDD on the computer; click Exit button to

exit current interface.

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Drag the scroll bar to adj ust the br ightness of c hann el

Drag the scroll bar to adjust t he cont r as t of ch annel

Drag the scroll bar to adjust t he sat ur ation of channel

Drag the scroll bar to adjust t he hue of c hannel

Click this button to recover the default value of brightness, contrast, s at ur at ion and hue.

Save the adjustment

the dome to the left. move the dome to the right. store the dome rotating.

Drag the scroll bar to adjust rotating speed of the dome.

button near 'Iris' button to decrease light of the dome image.

Click button near 'Zoom' button to zoom out on the picture of this camera.

near 'Focus' button to focus closer.

Go to the Preset

Select and do auto cruise

Track

Auto scan

REMOTE SURVEILLANCE QT428 User Manual

Color Adjustment:

Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value.

BUTTON DESCRIPTION

PTZ Control

Connect the PTZ speed dome to the device via RS485. Ensure the protocol of the speed dome is supported by the device and set the relative parameters manually. User can control the dome up, down, right, left or stop rotating in Contro l Ce nt er, adjust rotation speed, Iris and zoo m, foc us on t he dome, and set the presets , etc.

Buttons definition:

BUTTON DESCRIPTION

move the dome up. m ove the dom e up and left. move the dome up and right move

dome down.

'Iris' button. Click

'Zoom' button. Click

'Focus' button. C lick

move the dom e left and down. move t he dome right and do wn. move

button near 'Iris' button to increase light of the dome image. Click

button near 'Zoom' button to zoom in on the pictur e of this cam era.

button near 'Focus ' button to focus further aw ay. C lick button

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Right click the mouse on the liv e i nt er f ac e to generate a pull-down menu as shown below:

Fig 7-25 Right Key Sub Menu

Stream: this DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS

(PAL)/ 30FPS (NTSC) for every channel. However, to ensure optimal function, an increased network bandwidth is highly recommended. Sub-Stream bandwidth supports low frame rate: 6FPS (PAL)/7FPS (NTSC) for every channel.

All to master/sub stream: Sets all channels to master stream or sub stream. Enable Audio: Enable or disable audio Full Stream: The live preview picture will display full screen, the tool bar will be hidden; doub le cl i ck l eft m o use or click right mouse to return Zoom in: zoom in up to 4 x on liv e view and playback.

7.6 Remote Playback a nd Backup

7.6.1 Remote Playback

Click Select the record date and channels; double-click the file name in the record file list box, user can play that file and preview the picture.

button to enter into record playback inter face, refer to Fig 7-26:

Fig 7-26 Play Record File Interface

This DVR supports remote time search, event search and file management.

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By Time Search: Step 1: Enter into Searchtime search; refer to Fig 7-27:

Fig 7-27 Time Search Interface

Step 2: Click “Search” button. The record data will be displayed in the data information list box. The highlight

date in the area marked channels in the area marked 

Step 3: User can set the data play ing t i m e and display mode in area  Step 4: Select an item from the data information list box, c lick “play” button to playback Step 5: Click the relevant buttons in the interface; user can do operations such as: FF, pause, change channel

mode, research, etc. Refer to Fig 7-28:

 means there is recorded data for that channel at that time. Select the record

as required

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Fig 7-28 Time Search Playback

By Event Search: Step 1: Enter into Searchevent search; refer to Fig 7-29:

Fig 7-29 Event Search Interface

Step 2: Click the highlight date and select record channels and then checkmark the event type: motion and

sensor, click “search” button

Step 3: The events will be display in the event list box, double-click an item to playbac k

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File Management Step 1: Enter into Searchfile management; refer to Fig 7-30:

Fig 7-30 File Management Interface

Lock: select a file in the file list box, click “Lock” button to lock this file so it can’t be deleted or overwritten (unless

hard drive is formatted).

Unlock: select a locked file, click “unlock” button to unl ock this file Delete: select an unloc k file, cl ick “delete” button to delete this fi le fro m file list

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7.6.2 Remote Backup

Click Backup button to enter into backup interface, refer to Fig 7-31:

Fig 7-31 Remote Backup Interface

Step 1: Select channels, set the start and end t i m e, then click “search’ but t on, the file information will be

displayed in the file list box Step 2: Select backup files, click “browse” but t on to set the save path, and then click “backup” button to st ar t

backup. The backup files will be saved on user’s PC.

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7.7 Remote System Configuration

User can remotely setup the parameters o f the dev ice. Funct ions of re mote co nfiguration include: basic configuration, live configuration, record configuration, schedule configuration, alarm configuration, network configuration, PTZ configuration and user configuration. User should first select an item in the menu list on the left, and then setup the relative parameters. While one user is setting up parameters of a certain item, others cannot set it up.

Click Config to enter into the below interface refer to Fig 7-32:

Fig 7-32 Remote Menu Setup

The sub menu lists and th e opti ons in ev ery item ar e s imilar to t hose on t he D VR. Ple ase re fer to Chapt er 3 Ma in Menu Setup Guide for mor e details.

Click “save” button to sav e above settings; click “default” button will recover the original sett in gs .

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MOBILE SURVEILLANCE QT428 User Manual

8. MOBILE SURVEILLANCE

This DVR supports mobile surv eillance by Iphone, or smart phones with Windows Mobile Pro and symbian OS on 3G networks. We tested on Window Mobile Pro 6.1 and 6.5. To access the DVR from a mobile phone you first need to setup the network configuration on the DVR, refer to Chapter 4.6 Network configuration. Below are instructions for accessing the DVR from phones running Windows Mobi le Pro, Symbian, iPhones, an d Androids

8.1 Phones with Windows Mobile Pro Step 1： First you will need to activate network access on the mobile phone and then run “Internet Explorer”. Input

the DVR’s IP address and then setup t he connection as shown below:

Step 2：Click on the software name. A dialog box pops up:

Step 3：Click “Yes” to start downloading and installing: Step 4：PCam will open automatically once the install process is complete.

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Step 5：Input the DVR’s address, ID and password respectively in the columns of “Server”, “User” and “Password”,

and click “Go” to log on the DVR. It will show t he picture if accessed successfully.

Step 6：Camera 1 is the default channel af ter login. Change the channe l i n the drop dow n menu of “Channel”:

Notice : User name and password here are the same as that used on the DVR. The default is a dmin and 123456.

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8.2 Phones with Symbian

Please use the smart pho nes w it h Symbian versions supported by this unit.

Step 1：First enable the network access on the mobile phone. Then r un Web browser. Step 2：Input the DVR’s IP address in a n ew-built bookmark. Click th is bookmark to connect to the DVR.

Step 3：A welcome window will pop up and require s a package. Click the soft ware name to download

Step 4：A security window will pop up after downloading and ask if you want to install the package. Click YES to

install.

Step 5：A Sca m short cut icon appears on the syste m me nu after finished. Step 6：Run Scam program. It will display a function interface.

Live view: to do mobile live view Image view: to check the pictures snapped in live view System setting: Login setting and Alarm setting. Help: function indication and help

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Step 7：Click System setting--->Login Setting to enter login interface.

Step 8：Input the DVR’s address, ID and password respectively. Then save.

Notice : About Access point, there may be different access points in different countries or from service

providers.

Step 9：Enter Live View, it will connect to the ser ver and display pictures.

Notice : User name and password here are the same with that used on the DVR. The default is admin and

123456.

Step 10：In Live View, users can do snap s hot , change channels and control PT Z cameras.

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8.3 For iPhone Mobile Clients

At present, the software only support s v ersions of iPhone OS 2.2 and above, I f your iPhone fir mwar e is lower, please upgrade it. Below is the setup method for iPhone mobile clients:

Step 1：Enter into App Stor e fu nc t io n of iPhone

Step 2: Enable “search”

top of search box

Step 3: Click SuperCam Pro to enter into “introduce” interface and cl ick FREE”, it will change into “INS TALL”

function to search for “SuperCam_Pro”, the required program will be displayed on the

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Step 4: Enter your iTunes Store password, click “OK”will display below interface Note: the first time you operate please enter your user ID; if you do not have a Store account, you need to setup one.

Step 5: Download and install. After installed, SuperCam icon wil l dis pl ay. Click this icon, a login interface will appear

Step 6: Enter DVR’s IP address (or domain name), user’s ID and password and click on Login to display the screen

below.

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Step 7: Click Live, the default Cam1 picture will be displayed. Click to capture picture.

Step 8: On function interface, click Image View to view the captured picture. Click

previous picture. Click

iPhone help

to delete the current picture.

or to switch to next or

Pic1 Pic2 Pic3

Live View

After successfully installing SuperCam software, Click on System Setting (Pic 1), and then input DVR’s IP address or Domain name, User name and password to log in (Pic 2). If connected successfully, it will go to Live View of CH1 as default (Pic 3), please choo se ot her desired channels from channel button underneath. Below is a table of functions:

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Item

Buttons

Explanations

1 pan

out

Short Focus

Lighter Darker

5 return to live

Item

Button

Function

Item

Button

Function

1 Previous

2 Next Picture

3 The first

Picture

4 The last picture

5 Delete

6 Search Pictures, search

page as Pic 5

MOBILE SURVEILLANCE QT428 User Manual

1. : Switch channels 2. : Picture snap. 3. : PTZ control (if server camera is PTZ Camera only) (pic4)

PTZ Control butt ons:

Image View

Zoom in Zoom

Long Focus

Pic 4 Pic 5

picture

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8.4 For Android Mobile Clients

Software Installation

Step 1: run Google Market program Step 2: search”SuperCam”

Step 3: press “Install” button Step 4: click “OK” button

Step 5: user can view the download and install process in notifications; finished download, the software wi ll install automatically.

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MOBILE SURVEILLANCE QT428 User Manual

Enter into server’s IP address (or domain name), user’s ID and password. Click “Remember s erver” to save the settin g; click password.

Main menu

button can quick input saved s erver address , user nam e and

Playback】 Log】 Live】 Information】 Logoff】

playback record file log record live view device information view logoff and return to l ogin interface

Image】 Server List】 Settings】 Help】

image view device l is t software setting software help center

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Mark 1

Current viewing channel

Mark 2

Channel status

Group

Set the cruise line

MOBILE SURVEILLANCE QT428 User Manual

Live view

（Fig 1）（Fig 2）

Switch channels Snap talk Full screen

Upward rotates the PTZ Leftward rot ates the PT Z Stop rotates the PTZ

Zoom Out/Focus Out/Iris Sub Preset Select the preset p oint

PTZ, click to switch to Fig 2 interfac e record Live audio Return

Downward rotates the PTZ Rightward rotates the PTZ Zoom In/Focus In/Iris Add

Image view

Zoom out

next delete

Zoom in Return to main menu

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MOBILE SURVEILLANCE QT428 User Manual

Record playback

（Fig 3）（Fig 4）

Click the record file (Fig 3) to playback (Fig 4)

Play/pause Full screen

Server list

stop Return to record fil e interface (Fig 3)

Add a server list Delete a server list

Modify a server list Return to main menu

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can be val id only ins ert SD card.

value, the video will be stopped

files before

MOBILE SURVEILLANCE QT428 User Manual

Config interface

Alarm setting

Storage setting

Tick off Sound Alarm，when Video Loss/Sensor/Motion happen，trigger sound alarm; Tick off Vibrate Alarm, when Video Loss/Sensor/Motion

happen，trigger vibrate alarm User can setup the relevant parameters of mobile video. This func tion

Path

Reserved disk space

Video clip size

Remove all recorder

Information view

Save pat h for mobile v ideo file s, the defa ult catalog is /SDCard/ . Click

but t on to chang e path.

reserved SDCard disk spac e, when the disk space is less th an setup

Single video size. When the video size is greater than setup value, change another video files delete all current video files

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VIDEO

VIDEO IN

VGA RESOLUTION

352*240/704*480 (NTSC)

DISPLAY FRAME RATE

200FPS (PAL) 240FPS(NTSC)

RECORD FRAME RATE

CIF 200FPS/ D1 50FPS (PAL) CIF 240FPS/D1 60FPS (NTSC)

AUDIO

AUDIO INPUT

ALARM OUTPUT

1CH

SIMPLEX/DUPLEX/TRIPLEX

INTERFACE

NETWORK INTERFACE

RJ45 (LAN, Internet)

COMMUNICATION INTERFACE

Mouse)

OTHER INFO VOLTAGE

PRODUCT SPECIFICATIONS QT428 User Manual

9. PRODUCT SPECIFICATIONS

ITEM D EV ICE PARAMETER SPECIFICATION

COMPRESSION COMPRESSION FORMAT

VIDEO OUT

RECORD RESOLUTION

AUDIO OUTPUT

ALARM ALARM INPUT

STORAGE RECORD MODE

Standard H.264 Baseline

COMPOSITE 1.0V p-p/75Ω, BNC x 8 COMPOSITE 1.0V p-p/75Ω, BNC x 2, VGA x 1 1280*1024/ 1024*768/ 800*600 352*288/704*576 (PAL)

-8Db~22k, RCA x 4

-8Db~92Db, RCA x 1

NO or NC 8CH

Manual/Sensor/Timer/Motion Detection

CONTROLS PTZ CONTROL

DISK INFO DISK TYPE

Average Power Consumption

REMOTE CONTROL

WORKING TEMPERATURE

Pentaplex

RS485, USB 2.0 x 2 (One for Backup, Another for USB

Yes Yes

SATA x 1 (up to 2TB)

12V3A 14°F to 131°F (-10°C to 55°C)/ 10% to 90% <30W (Excluding Hard Drive)

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APPENDIX A: F AQ’S QT426 User Manual

APPENDIX A: FAQ’s

1. The DVR does not start after connecting the power, what is wrong ?

a. The power adapter may have been damaged, or is not pr oviding enough power. Please change the adapt er. b. The DVR may not be getting enough power from the outlet or sur ge protector it is attach ed t o. c. There could be a problem with the system board on the DVR

2. The i ndicator lights of the DVR are on, but no output. Why?

a. The power adapter may have been damaged, or is not pr oviding enough power. Please change the adapt er b. The video format of the DVR is different from that of the monitor. c. Connection problem. Please check the cable and the ports of the monitor and DVR.

3. Why are no images displayed on some or al l of t he ch annels of the DVR?

a. Connection problem. Pl ease check the cables and the ports of c amera and DVR. b. Camera problem. Plea se check the cameras by attaching them directly to TV or w or king port on DVR. c. The video format (NTSC/PAL) of the DVR is diffe r ent from that of the cameras. Please change DVR video

format.

4. Ca nnot find HDD

a. The power adapter is not prov iding eno ugh p ower, or the adapter is not getting enough pow er fro m the out let b. Connection problem. Pl ease check the power and data cab les on the HDD. c. The HDD is damage d. Try a new one.

5. I c an not record, what could be the problem?

a. HDD is not formatted. Please format it manually first. b. The record funct ion is not enabled or setup correctly. Please refer to 3.3 Recording. c. HDD is full and recycle funct io n is not enabled. Please refer to 4.3. 4 Recycle Recording. d. The HDD is damag ed. Try a new one.

6. I can not use the mouse, what could be the problem?

a. Wait 5 minutes after mouse connected and t hen try. b. Mouse is not securely conne ct ed. Pl ug/unplug several times. c. The mouse is incom patible with the system. Please try another mouse.

7 What can I do when the DVR st ar ts and displays “please wait……”all the time?

a. First possible reason: hard drive power cable and/or data cable are n ot securely connected.

Solution: Plea se check the cable connections and make sure they are secure; if sti ll not working, please unplug them and then plug them in again.

b. Second possible reason: The system is having problems reading t he hard drive.

Solution: Try reformatting the cur r ent drive or re-placing it.

8. Why isn’t the mouse I h a ve plugged into the front USB port working?

The front USB port is only for backup to USB flash drive, and does not support a USB mouse. Please use t he USB port on the rear panel if using a mouse.

9. How do I input password and digi tal numbers?

To input password and digital nu mb er s click the box behind password or items where you need to input numbers, and then a small key boar d will appear. Please select number or letter to input (the default passw or d is 123456), or you can use the digital keys on the front pan el, or t he digital keys on the remote cont r ol.

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CPU

Intel Celeron 2.4G

MOTHERBOARD

Intel 845

HDD

80G

RAM

512M

VGA

NVIDIA GeForce MX440/FX5200 ATIRADEON 7500/X300

Windows 2000(SP4 abov e) /Windows XP(SP2 above) / VI STA/Win7

DIRECTX

9.0

CPU

Intel Core(TM)2 Duo CPU E4600

MOTHERBOARD

G41/P41 chip

HDD

80G

RAM

1GB

VGA

GMA3100/NVIDIA GeForce 8400/ ATI RADEON HD3450

Windows 2000(SP4 above) /Windows XP(SP2 above)/ VISTA/Win7

DIRECTX

9.0

APPENDIX A: F AQ’S QT426 User Manual

10. How do I upgrade the fir mware on the DVR?

After you downloa d the ne w firmware from the Q -Se e website at www.q-see.com, copy it onto a USB flash drive. Then select “upgrade” in the menu.

Notice: Do not turn the system power off during the upgrade process! Doing so may damage the chipset and prevent the DVR from starting.

11. I can get a live ima ge on the display but I ca n’ t get the menu to displa y. How can I pull up t he menu?

Hold down the ESC key to wait for login dialog box to appear.

12. I hook ed up the DVR to a TV thr ough the BNC video out port and I do not see anything on the scr een. How do I get the video to display?

By default the DVR is setup to use a VGA monitor , if you w ant to use a TV instead then push the E SC button on the front panel and hold it until you hear a beep, if you still do not get a display then hold the ESC button down again until you hear a beep, t he display should come up.

13. What are the minimum conf igurations of PC for clients connecting remotely?

PC MODULE PARAMATERS

14. What are the PC configurations for 8-ch real time access with fully open mainstream channel?

PC MODULE PARAMATERS

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FORMAT

QUALITY

(kbps)

(MB/h)

NTSC

CIF

Medium

512k

230

Higher

768k

295

Low

384k

175

APPENDIX B: RECORDING CAPACITY QT426 User Manual

APPENDIX B: CALCULATE RECORDING CAPACITY

Users can calculate the hard drive size needed according to the time saving specification an d DVR recor ding sett ings listed below. Below is an estimated table outlining hard drive space used when the DVR is configured at various settings.

VIDEO

RESOLUTION FRAME RATE (FPS)

30 Highest 1M 465

VIDEO

Higher 768k 297

Low 384k 173

Lower 256k 115 Lowest 128k 56

BIT RATE

SPACE USED

PAL CIF

25 Highest 1M 466

Medium 512k 235

Lower 256k 56.4 Lowest 128k 45

The calculation format is:

Total Recordin g capacity =Used space per hour (MB/h) (cover age rate of hard drive) × recording time

(hour) ×chann e l numbers

For instance, one customer uses NTSC cameras, set resolution to CIF, video quality to Lowest, frame rate to 30 fps for enabling total 8 channels. He wants the unit to record continuously for a month. Below is the calculati on:

Total Recoding capacity =56 (mb/h) X 24(hours/day) X30(days) X8(channels)

= 322560(MB)≈315(GB) Therefore, customers who install only one S ATA H D with 320GB can expect to achieve almost one month of recording time.

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SSK

512MB, 1G, 2GB

NETAC

4GB

KINGSTON

2GB

AIGO

2GB

SMATTER VIDER

1GB

SANDISK

4GB

APPENDIX C: COMPATIBLE USB DRIVES QT426 User Manual

APPENDIX C: COMPATIBLE USB DRIVES

Compatible USB Drives After Testing

BRAND CAPACITY

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Q-See QT428 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual