Appendix E: T roubl eshooting ......................................................................................................... 97
Appendix F: Product Service & Warranty ...................................................................................... 98
Appendix G: Cu stomer Information Card ....................................................................................... 99
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QSD42908 User’s Manual
Tha nk you for purc hasin g o ur Net DV R. This manua l a pplie s to the
QSD42908 model. Please read this Manual carefully to ensure that you
can use the device correctly and safely.
DISCLAIMER: The contents of this Manual are subject to change
without notice; we are also not responsible for typing errors or errors of
omission.
8015 E. Crystal Dr
Phone: 877-998-3440 x 538
Phone: 877-998-3440 x 539
Contact Us:
Q-See Products
Anaheim, CA 92807
Website:
http://www.q-see.com
Customer Service:
Email: cs@dpsi-usa.com
Tech Support:
Email: ts@dpsi-usa.com
Fax:
714-998-3509
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QSD42908 User’s Manual
Chapter 1: Product Introduction
1.1 Summary
The QSD42908 network digital video recorder is an excellent digital surveillance product. It
uses embe dded MCU a nd Linux, combining the most adva nced tec hnology i n the Information
Industry such as video and audio encoding/decoding, hard disk recording and TCP/IP. The
firmware is burned into flash memory, which is more stable and reliable.
The QSD42908 has both the features of a digital video recorder (DVR) and a digital video
server (DVS ). It ca n wor k as st and al one, or be use d to b uild a powerf ul surv eilla nce net work,
widely used in banking, telecommunications, transportation, factories, warehouses, irrigation, etc.
1.2 Features
Compression
H.264 video compression algorithm (PAL is 15FPS and NTSC is 20FPS).
Support multi-zone motion detection.
Support mask function to mask sensitive area.
Support view tampering alarm function for spiteful camera block.
Support video signal loss alarm function.
Support position configurable OSD&LOGO.
Support both constant bit rate and variable frame rate.
Storage f unction:
1 IDE interface for 2 HDDs that can support up to 2000GB Each.
Support HDD S.M.A.R.T function.
Support FAT32 file system.
Support cycle and non-cycle record mode.
Support USB flash disk, USB hard disk and USB CD/DVD for backup.
Preview & Playback function:
Supports one composite and one spot video output, and one VGA output.
Supports fast/slow playback, pause, forward, backward, frame by frame, etc.
Uses define preview layout.
Supports one channel playback
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QSD42908 User’s Manual
Network function:
Supports TCP, UTP, RTP, Multicast, DHCP, etc.
Supports ADSL (PPPoE) dialup function.
Remote parameters setup.
Remote playback, download the recorded files in DVR.
Remotely upgrade DVR firmware.
Remotely control PTZ.
Supports Internet Explore for network control
Remotely get alarm information of DVR.
Others:
Supports network voice talk.
Supports PTZ local and remote control.
Supports multi-lever user management.
Supports local and remote search log function.
Automatic recovery fro m exceptions leads to high re liability.
SDK and demo source code available to shorten the application development
time.
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QSD42908 User’s Manual
Chapter 2: Installation
Warning: Before you install the DVR, please make sure the power of DVR is
switched off.
2.1 Checking the DVR and Its Accessories
When you get the product, check that all the items are included in your pro duct
package. There is a list in the package. If any of the items are missing, p lease contact
your dealer.
2.2 Hard Drive (HDD) Installation
Installation notice
The DVR does not have a HDD when leaving the factory. Based on the
recording schedule, you can calculate the total capacity you need (refer to Appendix
A). Please have a qualified technician disassemble the DVR and install the HDD.
Note: Many retailers that include this DVR as part of a bundled package include
a hard drive, so your unit may already have one installed as part of the package.
If so, these steps are not necessary.
Installatio n instrum ent
One Phillips screw driver.
HDD installation
1. Remove the DVR box lid.
2. Place the HDD on the mounting plate.
3. Connect the ATA data cable correctly. The cable has three connectors for
DVR main board, master HDD and slave HDD.
4. Plug in the HDD power connector.
5. Replace and reattach the DVR box lid.
Note: After the HDD is installed, it must be formatted. Please refer to
Chapter 6.4.
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2.3 Rear Panel Description
Fig 2-1 QSD42908 Rear panel
1- Video Out 6- Power Switch 10- RS 232 Port
2- Video In 7- Alarm In/Out 11- Ethernet Port
3- Audio In 8- Spot Out 12- RS 485 Port
4- Audio Out 9- VGA Video Out 13- Power In
5- Loop Out
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QSD42908 User’s Manual
Chapter 3 Operational Instructions
3.1 Front Panel
Fig 3-1 Front Panel
Form 3-1 Items on Front Panel
Index Type Name Description
1 Light IR receiver for remote control.
2 USB USB Port
Numeric
Keys
3
Function
Keys
9
Input number, lower case, upper case character and
symbols.
MENU
2
3
ESC
EDIT
PLAY
REC
PTZ
PREV
A
1. Switch preview mode into menu;
2. Brush control short ke y【WIPER】.
3. Press 【MENU】for more than 5 seconds to cancel
button beep sound.
【ZOOM-】in PTZ control.
【ZOOM+】in PTZ control.
Cance l and back to parent men u.
1. In edit state, delete the current cursor character;
2. 【IRIS+】in PTZ control;
3. Select ü or × to enable or disable.
1. Local playback;
2. 【AUTO】in PTZ control.
1. Manual record;
2. 【SHOT】in PTZ control (a dj ust pr es et) .
1. Enter into PTZ control mode;
QSD42908 User’s Manual
4 Status
Lights
5 Control
Keys
SHIFT
READY
STATUS
ALARM
RECORD
NETWORK
Direction
Keys
ENTER
2. 【IRIS-】in PTZ control..
1. Multi screen preview switch;
2. Switch menu mode to preview;
【FOCUS-】in PTZ control.
1. Input switch (number, lower case, upper case and
symbol);
2. 【FOCUS+】in PTZ control;
3. In previe w mode, display or hide the cha nnel status
bar.
Switch between numeric keys and function keys
DVR is ready.
Green means you can use IR remote control.
Red means there is an alarm.
Blinking red means reading or writing to HDD.
Network status.
Composed of 【á】,【â】,【ß】 and 【à】.
1. Menu mode, use【ß】/【à】 select,【á】/【â】 to
edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation;
2. Select ü or × to enable or disable;
3. Pause playback.
6 Power Press and hold for 5 seconds to shut the device off
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3.2 IR Remote Control
QSD42908 User’s Manual
Fig 3-2 IR Remote Control Layout
Form 3-2 Functions of Remote Control
Index Name Description
1 POWER Turnoff device.
2 DEV Enable/Disable IR remote control
3 Numeric Keys Same as numeric keys of front panel.
4 EDIT Same as EDIT key of front panel.
5 A Same as A k ey of front panel.
6 REC Same as REC key of front panel.
7 PLAY Same as PLAY key of front panel.
8 INFO Same as INFO key of front panel.
9 VOIP Same as VOIP key of front panel.
10 MENU Same as MENU key of front panel.
11 PREV Same as PREV key of front panel.
12
13 PTZ Same PTZ key of front panel.
14 ESC Same as ESC key of front panel.
11
Direction Keys
ENTER
Sa me as di rect i on ke ys a nd e nter key
of front panel.
QSD42908 User’s Manual
15 Reserved
16 F1
17 Lens control
18 F2
Same as【F1】key o f fro nt panel.
IRIS, FOCUS ZOOM for lens
control.
Same as【F2】key o f fro nt panel.
Loading the batteries into the IR controller
1. Remove the batt ery cover.
2. Insert the battery. Make sure that the poles (+ and -) are correctly positioned.
3. Replace the batt ery cover.
Starting the Remote Control
Press【DEV】key, input the DVR device ID (default is “88”, can be changed in
“Dis pla y” menu ) and then p res s the【ENTER】key. If the “STATUS” light of the DVR
front panel is green, it means you can use the remote control to operate the DVR.
Disabling the Remote Control
When the remote control status is on, press【DEV】key again, the “STATUS”
light will turn off. Then the remote control can not control the DVR.
Powering Down the DVR
When the remote co ntro l status is on, press【POWER】key for severa l se co nds,
the DVR will be powered off.
If Re mote C ontr ol Doe s Not Work
l Check po le positions of batteries.
l Check the remaining charge in the batt eries.
l Check to see if the sensor is blocked.
l If the problem still exists, please contact Administr ator.
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QSD42908 User’s Manual
3.3 Menu Description
3.3.1 Menu Options
Menu Name Function Menu Name Function
Select camera
Camera name
Color setup
Date - screen position
View tampering area and response
setup
Video signal loss
Motion detection on/off area and
policy setup
Advanced setting
Cop y to camera fu nction
DVR IP address
DVR port
Subnet mask
Gateway
Remote host IP
Remote host port
http Port
Email
Advanced setup
Restore parameters
Upgrade firmware
HDD management
Stop alarm output
Reboot
View log
System information
Display
Recording
Alarms
User
Password
Unit name
Device ID
Require password
Screen saver
Video stan dard
Enable scalar
Brightness
Menu transparency
VGA resolution
Date and Time
Preview
Overwrite/Stop recording
Select camera
Strea m type
Resolution
Frame rate
Bit rate
Enable Rec & Schedule
PreRec time
PostRec time
Cop y to camera fu nction
Select Alarm i n
Alarm input type (Normal open/
Normal close)
Alarm handling & policy
PTZ linkage
Copy to alarm in
Alarm out & time
Alarm out schedule
Copy to alarm out
Exceptions
Add or delete user
Password setup or modification
User rights setup
Image
Network
PTZ
Utilities
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QSD42908 User’s Manual
3.3.2 Menu Operation
How to enter into menu mode
l Press【MENU】key to enter into DVR main menu.
l Press【PLAY】 short key to enter into playback menu.
l Press【REC】short key to enter into manual record menu.
l Press【PTZ】short key to enter into PTZ control interface.
Notes: You must input user name and password. The default user name is
“admin” and password is “12345”.
Main Menu Description
The main menu interface is shown as fig 3.3:
Fig 3.3 Main menu
There is one highlighted frame called the “Active Frame”. It can be moved from one item to
anot her b y using the directio n keys (【↑】【↓】). When the “Active Frame” is located on an icon,
you can press the【ENTER】key to e nter into the sub menu. For example, move the “Active
Frame” to the “Image” icon, press 【ENTER】to enter into the sub menu as in following fig 3.4:
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QSD42908 User’s Manual
Fig 3.4 Camera input adjustments
Each menu co nta ins d iffere nt k inds of it ems. Ther e is a sma ll hig hlig hted frame
called the “Active Fra me” which is used to point to the selected ite m. This “Active
Frame” can be moved by direction keys (【↑】【↓】【←】【→】). The different kinds of menu
items are:
1. Check Box: Provides two options, “ü” means enabled and “×” means
disabled. You can use 【ENTER】or【EDIT】key to switch.
2. List Box: Provides more than 2 options. However, only one of them can be
selected. After pressing 【EDIT】 you can use【↑】and【↓】to select one
option. For example, o n the right side of “Select Camera”, there is a list box
for you to select one camera.
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QSD42908 User’s Manual
3. Edit Box: This is for you to input characters. Pr ess【EDIT】key to enter into
edit status, you can input text in the box:
a) Press【A】key to select number, upper case, lower case or symbols;
b) Use【→】and【←】keys to move cursor;
c) Use【EDIT】key to delete the character in front of cursor;
d) Press【ENTER】to save & exit or【ESC】to exit without saving.
4. Button: Trigger a specific function or enter into next sub-menu. For
examp le, pr ess “Po lic y” but to n to ent er int o sub- me nu. Pr ess 【Confirm】to
save parameters and return to parent menu. Press【Cancel】button to cancel
and return to parent menu. A button in grey means it can be operated only
after it is enabled.
How to exit menu
Press【PREV】key to exit menu and return to preview mode.
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QSD42908 User’s Manual
3.4 Input text
In the menu interface, if you are in edit status (for example, in the “camera name”
edit box), at the bottom of screen, the input status is appeared:
Here you can press numeric keys to input digital numbers.
Press【A】ke y to change input methods. You can select “number”, “Uppercase”,
“Lowercase” or “Symbol”.
Uppercase
Lowercase
Symbol
There are 24 symbols in all. They are divided into 4 pages, and you can use【0】key to
go to the next page.
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QSD42908 User’s Manual
Chapter 4 Basic Operation Guide
4.1 Power on
Note: Please make sure the power supply is the correct one for the DVR and
the AC adapter is connected correctly. Before switching DVR on, please connect
one monitor to VOUT or VGA interface, otherwise you can not see graphic user
interface and can not operate the DVR.
If【POWER】light is off, please do the following:
Step1: Re-connect power cable;
Step2: Switch on the power button on the rear panel.
If【POWER】light is red, just pr ess 【POWER】button to start DVR.
When DVR is started,【POWER】light is green. On the monitor or VGA display,
DSP and HDD init ia liz atio n pro ce ss wil l be sho wn.
The first line represents DS P init ializat ion. If the DSP icon is “×”, it means t here
is a DSP init ialization error, please contact administrator at once.
The second line represents HDD initialization. If the HDD icon is “×”, it means
the HDD is not installed or not detected. If HDD is not detected, please contact
administrator.
Note: If HDD is not installed or not detected, DVR will beep an alarm. You can
disable the beeping in “alarm” menu ->”Exceptions” option.
4.2 Preview
DVR will enter into preview mode after it is started.
On preview screen, you can see date, time, camera name and camera status icon.
Set system date and time in “Camera” → “Date OSD” menu, please refer to
Chapter 5.5;
Change camera name in “Camera” menu, please refer to Chapt er 5. 5
On the screen, it will display record and alarm status of each camera. As shown
in fig 4.1, These two types of status will switch over automatically.
Press【A】key to display or hide the camera status bar.
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QSD42908 User’s Manual
Fig 4.1 Recording status
Form 4-1 Camera record status
Icon Icon Color Status Description
White No video signal
Yellow Video input
Pink Manual recording
Green Real time recording
Blue Motion detection recording
Red External alarm recording
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QSD42908 User’s Manual
Fig 4.2 Alarm status
Form 4.2 Camera alarm status
Icon Icon Color Status Description
White Video signal lost
Yellow View tampering alarm
Pink Motion & External alarm
Green No alarm
Blue Motion alarm
Red External alarm
Press numeric keys to switch to individual camera view. For example, press【2】
key to view 2nd camera.
Press【EDIT】key to manually cycle preview. You can set the auto preview mode
“Preview” menu, referring to 5.11.
Press【PREV】key to switch multi-screen preview.
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QSD42908 User’s Manual
4.3 User name and password
Note: When DVR is delivered from factory, there is only one default
administrator named “admin”, and password is “12345”. The administrator’s
name can not be modified, while the password can be modified. The
administrator can create 15 users and define their user rights.
Login
Fig 4.3 Login dialog
Use【á】/【â】keys to select o ne user, press【à】key to enter into “Password”
edit box, input corresponding password, press【ENTER】key to exit edit box. The
“Active Frame” will be moved to “Confirm” button. Press【ENTER】key to enter into
main menu. If there is buzzing alarm, it means the user name and password do not
match. After three incorrect tries, DVR will enter into preview mode.
Change Password
For those users created by admin, they can change their password as follows:
Step1: Enter into main menu
Press【MENU】key, in the login dialog, select your user name, input the correct
password, you can enter into the main menu. As the following picture shows:
Fig 4.4 Input password
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QSD42908 User’s Manual
Fig 4.5 Main menu
Step 2: Select the user name by using 【↑】,【↓】 the n move the “Act ive Fr a me”
to “Password” icon by using【à】/【ß】keys. As fig 4.6 shows:
Fig 4.6 Change users’ password
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QSD42908 User’s Manual
Step 3: Input new password
Use numeric keys to input new password. The password can be blank. It also
can be 16 numerals. Press【ENTER】to exit edit box, and move to “Verify” item to
verify password.
Note: In edit box, use 【à】/【ß】to move cursor and【EDIT】key to delete
the numeral in front of the cursor.
Step 4: Password modified successfully
Mo ve the “Active Frame” to “Confirm” button, press【ENTER】key. If the
password is mod ified successfully, you will return to the main menu, if not, an error
dialog box will pop up. You can repeat step 3 to try again.
4.4 PTZ (Pan/Tilt/Zoom) Control
Note: The user must have the “PTZ control” right.
PTZ Control Interface
In preview mode, press the【PTZ】key, in the login dialog box, select one user
name and input the correct password, you will enter into PTZ control interface.
In menu mode, press【PTZ】key, you can enter into PTZ control interface directly,
shown in the follo wing pictur e :
Fig 4.7 PTZ Control interface
Currently controlled camera’s name is displayed in the position is selected by the
user.
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QSD42908 User’s Manual
Select Channel
In PTZ control mode, you can press numeric keys to select channel. For example;
press【2】ke y to select the PTZ camera on channel 2.
After you select the PTZ camera, you can use the control keys to control it.
PTZ Control Keys Description
Direction control keys: 【↑】,【↓】,【←】,【→】;
ZOOM control keys: 【ZOOM+】,【ZOOM-】;
FOCUS control keys: 【FOCUS+】,【FOCUS-】;
IRIS control keys: 【IRIS+】,【IRIS-】;
Adjust preset keys: 【REC/SHOT】;
Auto control key: 【PLAY/AUTO】;
Wiper control key: 【WIPER/MENU】;
Light control key: 【LIGHT/F1】;
Auxiliary device control key:【AUX/F2】
Adjust Preset Description
In PTZ control mode, press【REC/SHOT】key, and press the preset number (three
numeric keys), DVR will adjust the corresponding preset number. Repeat pressing
【REC/SHOT】key, and press the preset number, DVR will adjust that preset number.
When you exit PTZ control mode, the camera will stay at the current position.
Note: The P TZ preset nu mber is set alr eady. Plea se refer to PTZ menu for pr eset setup. C urrent
firmware can support up to 128 presets.
Start/Stop Auto in PTZ Control Mode
In PTZ control mode, press【PLAY/AUTO】key to start PTZ auto function. Press
【PLAY/AUTO】key again to stop.
When PTZ is in auto mode, if you exit PTZ control mode, PTZ will continue
auto function unless you enter into PTZ control mode again, and press
【PLAY/AUTO】key to stop.
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QSD42908 User’s Manual
Exit PTZ Control Mode
Press【ESC】or【ENTER】to exit and return preview mode.
4.5 Manual Record
Note: In order to record the user must have recording rights, DVR has HDD,
and HDD is formatted.
In preview mode, press【REC】key, in the pop-up login dialog box, select a user
name and input the correct password, you will enter into the “Manual Record”
interface.
In menu mode, press【REC】ke y to ent er into “Manual Record” interface directly.
Fig 4.8 Manual record inter face
Description
Manual record interface has the following part s: channel number, channel status,
start/stop record, start all and stop all buttons.
Channel: Lists the channel numbers that the DVR has.
Status: Channel work status has 4 status options:
the channel is recording (including real time recording, alarm recording, motion
detection recording). Red means network transmission. Orange means both recording
and netwo rk transmission.
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mea ns id le. Green me ans
QSD42908 User’s Manual
Start/Stop: “ü” means you can start corresponding channel recording. “×”
means you can stop recording.
Start All : Press this button to start all channels recording.
Stop All: Press this button to stop all channel recording.
Press【ESC】key to enter into preview mode. Press【MENU】key to enter into
main menu. Press【PLAY】key to enter into playback menu. Press【PTZ】key to enter
into PTZ control mode.
4.6 Playback
Note: The user must have “Playback” right.
Playback Interface
In preview mode, press the【PLAY】ke y, in the pop-up login dialog box, select
username and input correct password, you will enter into “Playback” interface.
In menu mode, press【P L AY 】key, you can enter into “Playback” interface
dire ctly as s hown in F ig 4.9 (The two scre en pla yback function is not a vaila b le on t h is
model)
Fig 4.9 Playback interface
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QSD42908 User’s Manual
Description
Select a Channel: Move the “Active Frame” t o “chan”, press “edit” butto n, then
use【↑】or【↓】key to select a channel.
Rec Type: Use【↑】or【↓】to select recorded file type. The file type options are
“All”, “All Time”, “Motion Detect ”, “Alarm” and “Manual”.
Time Section: You can define the search time section. Move “Act ive Frame” to
the time edit box, use numeric keys to input the detail time.
Search: Search the matched recorded files and display them in the list box. If
there is no file that matches your search, a corresponding dialog box will pop-up.
Play by Time: Playback t he recorded stream directly based on the t ime sect ion.
Select Page: In t he f ile list box, eac h page wil l on ly d ispla y 8 f iles. I f ther e are
more than 8 matched files, you can select page to display other files. 500 pages (4000
files) can be searched at one time. You can use numeric keys or【↑】【↓】keys to select
page.
File List Box: Lists t he matche d files . File start ti me, file s ize are displa yed in
the list box. You can use【↑】【↓】keys to move the scroll bar to select files.
Backup Devices: You can select USB flash, USB HDD, USB CD-R/W to
backup the files or clips.
Copy: Start to backup.
Backup Today: Backup all recorded files from today.
Operation when in playback
Fig 4.10 Playback interface
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QSD42908 User’s Manual
At the bottom of image, there is an information bar and the following
information is included: Volume, Play Progress, Play Speed, Played Time and File
Total Time.
Display/Hide information bar: 【MENU】
Open/Close sound: 【PLAY】
Adjust play progr ess: 【←】(Backward),【→】(Forward). The unit is “%”.
Adjust p lay speed: N ormal speed is “1x”. Use 【↑】to increase play speed ( 2X,
4X, 8X and MAX). Use【↓】to decrease play speed (1/2X, 1/4X, 1/8X and single)
Pause/Continue: Press 【ENTER】to pause/continue playback. If played frame by
frame, Press【ENTER】to play one frame.
Copy segment:【EDIT】;Stop copy: 【EDIT】(you need a back up device to store
the segment)
Exit: 【ESC】
Note: When DVR is busy, if you select high play speed, there may be a
difference in actual play speed.
Exit playback
In playback interface, press【ESC】key to enter into preview mode.
In playback interface, press【MENU】key to enter into main menu, press【REC】
key to enter into manual record, and press【PTZ】key to enter into PTZ control mode.
Playback With Mouse Attached
If you playback with a mouse attached the interface will be a little different, and
you can acquire more functions to operate in the playback menu, shown in fig 4.11:
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QSD42908 User’s Manual
Fig 4.11 Play back control bar
There is an additional bar that appears. We call it the control bar.
Control Bar Functions:
: You can click these buttons to skip backward or forward 3%
at a time
: Yo u can click these buttons to select the play speed
: Click this button to pause.
: Click this button to mute, click it again to recover the
sound.
: Click this button to start copying the segment, click it again
to stop.
: Click this button to hide the control bar, right click
your mouse and select display to display the control
bar.
: Clicking this button will trigger a rectangle area on the
screen, draw the rectangle with left key of your mouse on
the area you want to zoom in then double click left button
to zoom in to that place. Click left key again to return to the
playback interface.
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QSD42908 User’s Manual
4.7 Backup Recorded Files
Note: The user must have “Playback” rights. Please connect backup devices
before you start to backup.
In the playback interface, you can backup the recorded files.
In the preview mode, press【PL AY】key, in the lo g in dia lo g bo x, selec t use r name
and input the correct password, you can will into the playback interface.
In the menu mode, just press【PLAY】key, you can enter into playback interface
directly.
Backup Daily Recorded Files
In the playback interface, move “Active Frame” to “Backup Today” button, press
【ENTER】key, a ll recorded files for the day of all channels will be backed up to the
save device. A pop-up dialog box will display the backup status.
If the backup device is not connected correctly or DVR does not detect the
backup device, an exception dialog box will pop-up. Please ask administrator for
more information.
Backup the files that matched your requirement
Step 1: Search the matched files
In the playback interface, select one channel and record type, input the time
section, move “Active Frame” to “Search” button, press【ENTER】key, DVR will start
to find and list the matched files.
Step 2: Select the files that you want to backup
In the file list box, use【↑】or【↓】keys to move the scroll bar. When the scroll
bar stays at the file you wan to backup, press【EDIT】key to select it. The symbol “ü”
is the selection tag. You can use the same method to select other files you want to
backup. After finish, you can do next step. Shown in fig 4.12:
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