DM500™ and DM550™Series
Digital Mailing System
DM500™Series Digital Mailing System
With WEIGH-ON-THE-WAY™ Option
DM550™Series Digital Mailing System Shown with WEIGH-ON-THE-WAY™
Operator Guide
SV61436 Rev B |
US English Version |
SV61436 Rev. B ©2007 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.
We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.
Due to our continuing program of product improvement, equipment and material specifications as well as performance features are subject to change without notice. Your postage meter may not have some of the features described in this book.
AccuTrac, Ascent, DM500, DM550, DM Series, E-Z Seal, IntelliLink, WEIGH-ON-THE-WAY (WOW) Postage By Phone, and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney Bowes Inc. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. All other trademarks are trademarks or registered trademarks of the respective owners.
SV61436 Rev. B |
iii |
Alerting Messages
Various messages are used throughout this guide to alert you to potentially hazardous or error causing conditions. These messages are as follows:
WARNING! Alerts you to conditions or practices that could cause serious injury.
CAUTION: Alerts you to conditions or practices that could cause damage to the equipment or to the material being run.
IMPORTANT! Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed exactly.
NOTE: Provides a comment or explanation of the associated topic.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense.
Use only a shielded interface cable to operate this equipment with a scale or other peripheral device.
CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Pitney Bowes) could void the user’s authority to operate the equipment.
iv |
SV61436 Rev. B |
FCC Compliance of Modem
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).
If this IntelliLink® Control Center causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this IntelliLink® Control Center please contact the help desk for repair or warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number of the help desk. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).
Connection to party-line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.
If the installation site has specially wired alarm equipment connected to the telephone line, ensure the installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
SV61436 Rev. B
DM500™ and DM550™ Digital
Mail ing System Operating Guide
Contents
Pitney Bowes Contact Information List
Chapter 1 - Read this First
Chapter 2 - Meet the DM500™ and DM550™
Mail ing System
Chapter 3 - Mail in a Minute
Chapter 4 - Running Mail
Chapter 5 - Mail ing System Setup
Chapter 6 - Adding Postage
Chapter 7 - Accounting Setup
Chapter 8 - Reports
Chapter 9 - Maintaining and Updating
Chapter 10 - Troubl eshooting
Chapter 11 - Suppl ies and Options
Appendix A - Gl ossary
Appendix B - Operator Training Checkl ist
Appendix C - Specifications
Index
SV61436 Rev. B |
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Pitney Bowes Contact
Information List
Pitney Bowes Web Sites
▪For frequently asked questions, go to: http://www.pb.com
▪To place requests for service or training, go to: http://www.pb.com and click on My Account.
▪To order Pitney Bowes supplies and accessories, go to:
http://www.pb.com and click on Online Store.
▪To view and pay invoices online, go to: http://www.pb.com and click on My Account.
▪To view inventory, go to:
http://www.pb.com and click on My Account.
▪To add postage to your Postage By Phone®
Meter Payment System account, go to:
http://www.pb.com and click on Add Postage to Your Meter.
Our Help Desk
For direct questions, call: 1.800.522.0020. Customer Service Representatives are available Monday through Friday, 8AM - 8:00PM EST.
Postage By Phone® System
To contact, call 1.800.243.7800.
Pitney Bowes Supplies
To order Pitney Bowes approved supplies, call our Pitney Bowes Supply Line™ at 1.800.243.7824.
1 Read This First
Contents |
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What’s in This Guide...................................... |
1-2 |
Other Information Avail abl e ........................... |
1-3 |
What You Need to Know .............................. |
1-4 |
Safety Requirements ..................................... |
1-5 |
Important Information About Powering Your |
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DM Series™ Digital Mail ing System Off ........ |
1-8 |
SV61436 Rev. B |
1-1 |
1 • Read This First
What’s in This
Guide
Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions.
Chapter 2 - Meet the DM500™ and DM550™ Digital Mailing System gives an overview of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foundation for the instructions in later sections of this book.
Chapter 3 - Mail in a Minute explains the basics of running mail on your system. By following these instructions, you will be able to run mail quickly.
Chapter 4 - Running Mail explains how to run mail in the different mail modes as well as when to use the various options.
Chapter 5 - Mailing System Setup provides step-by-step instructions for customizing your mailing system to suit your needs.
Chapter 6 - Adding Postage explains how to add postage funds to your postage meter (Postal Security Device) using the Pitney Bowes Postage By Phone® Meter Payment system.
Chapter 7 - Accounting Setup explains how to set up accounts to track postage.
Chapter 8 - Reports explains the different types of reports available and how to print them.
Chapter 9 - Maintaining and Updating explains how to check the quality of the meter stamp and how to take care of the moistener and tape feeder. It also tells you how to add features and update postal rates and carriers.
Chapter 10 - Troubleshooting contains a list of problems you may encounter while using your mailing system.
Chapter 11 - Supplies and Options lists the supplies available for your system and how to order them.
Appendix A - Glossary defines mailing terms used throughout this operator guide.
Appendix B - Operator Training Checklist is a list of procedures the Pitney Bowes representative will review with you during the installation of your mailing system.
Appendix C - Specifications contains the specifications for the mailing system and mailing materials.
1-2 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
Other
Information
On the System
This section describes other sources of information available for the DM500™ and DM550™ Digital Mailing System.
Quick Reference Cards
Much of the information contained in the Operator guide, such as how to set postage, process mail, or clear jams is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system.
Web Resources Our Help Desk
For a list of the Pitney Bowes web sites, refer to the Pitney Bowes Contact Information List located at the front of this guide.
SV61436 Rev. B |
1-3 |
1 • Read This First
What You Need to Know
Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic requirements.
USPS Requirements
•Mail must have the correct date and postage amount in the meter stamp.
•Metered mail must bear the ZIP Code location of the post office where the postage meter (Postal Security Device) is registered.
•If you move to another ZIP Code location, you must update the ZIP Code. You can do this by calling your local Pitney Bowes district office.
•Each time you refill your postage meter (Postal Security Device) through the modem, the Postage By Phone® Meter Payment System computer automatically performs a postal inspection. If the postage meter in your mailing machine has not detected a modem refill transaction at certain intervals, the message “Inspection Required” appears on the main screen of the IntelliLink® Control Center. (The system will then prompt you to connect to Pitney Bowes and perform an inspection.)
•The postage tape you use must meet USPS specifications.
1-4 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
Safety
Requirements
WARNING! Follow normal safety precautions for all office equipment whenever using your mailing system.
Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.
•Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosive-like condition that could result in a personal injury and/or property damage. Never use aerosol dusters labeled flammable and always read instructions and safety precautions on the duster container label.
•Use the power cord supplied with the machine and plug it into a properly grounded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire.
•The power cord wall plug is the primary means of disconnecting the machine from the AC supply.
•Do not remove the power cord's ground pin and do not use a ground adapter.
•Make sure the area in front of the power outlet is free of obstruction.
•DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on it.
•To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report such damage to your Pitney Bowes customer service representative.
•Keep fingers, long hair, jewelry, neck ties, and loose clothing away from moving parts at all times.
•When removing jammed material, avoid using too much force to prevent personal injury and damaging equipment.
•To prevent overheating do not cover system vent openings.
•When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.
•Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative.
•Use only Pitney Bowes approved supplies, e.g., inks, tapes, and cleaners. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes Contact Information List at the front of this guide.
•Always follow the specific occupational safety and health standards prescribed for your workplace.
SV61436 Rev. B |
1-5 |
1 • Read This First
Safety Requirements
continued
NOTE: Your mailing system requires annual cleaning by a Pitney Bowes service representative. For continued safe operation, contact your local Pitney Bowes office for a scheduled cleaning.
If you use an AC adapter to power the meter when it is off the mailing machine base:
•Use only the AC adapter designed specifically for the IntelliLink® Control Center. Third-party AC adapters may damage the IntelliLink® Control Center.
•To protect against electrical shock, plug the AC adapter into a properly grounded power outlet.
•Do not route the AC adapter cable over sharp edges or trap between furniture.
CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, immediately power down and disconnect the power cord from the wall plug and call your local Pitney Bowes office for a cleaning.
The IntelliLink® Control Center and its built-in postage meter (Postal Security Device) connect directly to analog telephone lines. For your protection we urge you to follow basic safety precautions to reduce the risk of fire, electric shock and injury to persons, as well as the following:
•Never connect telephone wiring during a lightning storm.
•Disconnect the meter telephone line during a lightning storm.
•Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.
•Never install telephone jacks in wet locations.
•Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
•Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
•Use caution when installing or modifying telephone lines.
•Do not use the telephone or equipment connected to the telephone line in the vicinity of a gas leak.
1-6 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
Safety |
• Do not connect your postage meter (Postal Security Device) to a digital |
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Requirements |
phone line. The device’s built-in modem is designed to work with an |
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analog phone line only. (Your fax machine is usually connected to an |
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continued |
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analog phone line.) If you do not know if your line is digital, call your |
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phone provider for verification. |
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• Disconnect the telephone cord from the wall before removing the |
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IntelliLink® Control Center. |
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CAUTION: To reduce the risk of fire, use only 26 AWG telecom- |
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munication line cord either supplied with the machine or sepa- |
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rately. |
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SV61436 Rev. B |
1-7 |
1 • Read This First
Important Information About Powering Your DM Series™ Digital Mailing System Off
Your DM Series™ Digital Mailing System is designed to remain powered on at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance.
Your DM Series™ System has a power switch (for the location, refer to Chapter 2, page 2-6) so that you can properly remove power to the system.
If you need to power off your system, you must use the power switch. When you power off the system, the system immediately moves the printhead back to the capping station to keep the printhead from drying out.
Powering off your system by any other means, such as a wall switch, a power strip, or unplugging from a wall outlet, will result in higher than normal ink consumption and could damage your mailing system.
ON
OFF
NO NO
YES
1-8 |
SV61436 Rev. B |
2 Meet the DM500™ and
DM550™ Digital Mail ing
System
Contents
Introducing the DM500™ and DM550™ Digital
Mail ing System............................................... |
2-2 |
Features and Benefits ................................... |
2-2 |
Parts of the Mail ing System .......................... |
2-5 |
Mail ing System Exterior .......................... |
2-5 |
Connecting the IntelliLink® Control |
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Center to a Remote Anal og Line ........... |
2-10 |
Mail ing System Interior .......................... |
2-11 |
The IntelliLink® Control Center ............. |
2-14 |
The Main Screen ................................... |
2-16 |
SV61436 Rev. B
2 • Meet the DM500™ and DM550™ Digital Mailing System
Introducing
the Mailing
System
Features and
Benefits
Energy Star®
Rating
Postage Meter
The DM500™ and DM550™ System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organization. This system:
•Automatically feeds a stack of mail.
•Moistens and seals the envelope flaps.
•Imprints the correct postage amount.
•Stacks the finished mail.
The following section provides a summary of the main features and benefits of the DM500™ and DM550™ Systems.
The WEIGH-ON-THE-WAY™ capability for the DM500™ and DM550™ Systems is available in limited markets, and is represented in this guide only for those markets. Inclusion in this guide does not imply availability.
As an ENERGY STAR Partner, Pitney Bowes has determined that the DM500™ and DM550™ Systems meets the ENERGY STAR guidelines for energy efficiency.
This system automatically enters a low power state called a “sleep mode” if you don’t use it for a while. This keeps energy consumption low, while maintaining the high state of readiness you expect from Pitney Bowes mailing equipment.
Pitney Bowes is committed to designing and manufacturing energy-ef- ficient equipment because it lowers your operating costs and helps preserve the environment.
Office equipment is the fastest growing electricity load in the commercial buildings sector. The U.S. Environmental Protection Agency (EPA) promotes energy efficiency because electricity generation contributes to air pollution, including 35 percent of all U.S. emissions of carbon dioxide, one of the key contributors to global warming. It also accounts for 70 percent and 33 percent of all U.S. emissions of sulfur dioxides and nitrogen oxides, respectively; these contribute to acid rain and urban smog. By using more energy-efficient equipment, you can reduce both pollution and costs.
The ENERGY STAR program is another example of how Pitney Bowes is good for the environment and smart for business.
The postage meter on your mailing system is a Postal Security Device (PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections thereby making the system easier and more convenient to use. The PSD contains the funds and performs all of the calculations necessary to print meter stamps that comply with the latest USPS standards.
2-2 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
Easy-To-Use
IntelliLink®
Control
Center
Variety of
Communications
Options
The IntelliLink® Control Center is mounted on the top of your mailing machine and features a large easy-to-read graphic display, function keys and alpha and numeric keypads. A series of messages and options appear in the display to prompt you through all of the setup and mailing operations. You use the function keys and keypads to respond to the system prompts and select your options.
Your DM Series™ System comes with communications ports for data communications with Pitney Bowes support services and for interfacing to external devices such as a personal computer, an optional scale, or other peripherals.
An internal modem with an external interface to analog telephone lines allows data communications with Pitney Bowes support services as well as external mail/parcel carriers.
Communications with Pitney Bowes provides the following benefits:
•Postage By Phone® Meter Payment System refills
•Remote postage inspections
•Electronic Confirmation Services (Delivery Confirmation, Signature Confirmation, and electronic filing of Certified Mail)
•Ability to download graphic images (ads and inscriptions)
•Ability to download rate change and software updates
Ability to Communicate with other Applications
Your mailing machine has a peripheral communications USB port that allows you to connect to a personal computer (PC). Your system can communicate with the following software applications or application types running on a PC connected through the USB port:
•Data Exchange software
•AccuTrac™ Mail Accounting Software
•Ascent® Software
•Business Manager
SV61436 Rev. B |
2-3 |
2 • Meet the DM500™ and DM550™ Digital Mailing System
Accounting and
Reports
Advertisements
and Inscriptions
Optional Permits
Standard Accounting and Reporting
The standard accounting and reporting feature allows you to store postage costs for 25 accounts, or you can purchase options for storing 100 or 300 accounts. You can run reports on single or multiple accounts and limit access to the accounts by password protecting them. For more information on the standard accounting package, refer to Chapter 7, Accounting and
Chapter 8, Reports, in this guide.
Budget Manager
You can also acquire the enhanced accounting package, Budget Manager. Budget Manager allows you to create more accounts with higher levels of detail.
For more information on Budget Manager, refer to Budget Manager Operator Guide, SV60957.
Business Manager
You can connect your DM Series™ system directly to a Business Manager Host Workstation and control all of your accounts, operators and postal transaction data through the Business Manager Administration module. For more information on Business Manager, refer to the Business Manager Operator Guide, SV61178.
Ads and inscriptions are messages you can include in the meter stamp. A number of standard advertisements and inscriptions are included with your mailing system. You can order customized ads and inscriptions by calling the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number). For information on ordering ads and inscriptions, refer to Chapter 11, Suppl ies and Options in this guide.
When you order additional advertisements or inscriptions you receive an art card which you insert into a slot on the side of the IntelliLink® Control Center. Once installed, you can select an advertisement or inscription when you run mail.
You can print a permit on a piece of mail instead of a meter stamp. A permit is a postal mark containing a permit number that provides you with special processing or discount rates. You get the permit(s) from the US Post Office and the permit artwork from Pitney Bowes. For information on ordering permits, refer to Chapter 11, Suppl ies and Options in this guide.
2-4 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
Parts of the
Mailing System
Mailing System
Exterior
This section describes the parts of your DM500™ and DM550™ System and includes:
•The Mailing System Exterior, including the WEIGH-ON-THE-WAY™ (WOW™) Module
•The Mailing System Interior
•The IntelliLink® Control Center
•The Main Screen
IntelliLink® Control Center - This contains the screen and keypad for communicating with the mailing machine and the built-in postage meter (Postal Security Device).
Feed Cover - Protect moving parts and prevent foreign objects from entering the machine. The feed cover protects the feeder.
WOW (WEIGH-ON-THE-WAY™) Cover - Protects the WOW™ transport area on the DM Series™ systems that have the optional WOW™module.
Printer Cover - protects the print head and ink cartridge components.
Thickness Adjustment Knob - You use this knob to adjust for the thicknesses of the envelopes you are feeding into your mailing system.
Weighing Capability - You can acquire a 5 or 10 lb. integrated platform scale for your DM Series™ Digital Mailing System.
On/Off switch - Turns the mailing system on and off. This is located on the lower left side of the feed deck.
Feed Deck - This is where you load the mail.
Side Guide - Set this to reduce the skewing of pieces of mail as you feed them into the feeder.
Transport Release Knob - You pull this knob out to drop the lower half of the transport deck if you need to clear a jam.
Art Card Slot - The art card plugs into the art card slot on the right side of the IntelliLink® Control Center (as shown in the photo on the right). The art card contains advertisements and inscriptions.
Quick Reference Card Set - These are easy reference cards containing instructions for performing operations like how to set postage, process mail, or clear jams. The cards are located in a slot in the stacker module of your mailing system.
Stacker - This is where mail is deposited after the postage is applied to the piece of mail. It is located on the right side of the machine.
SV61436 Rev. B |
2-5 |
2 • Meet the DM500™ and DM550™ Digital Mailing System
Mailing System The DM500™ and DM550™ System
Exterior
continued
Thickness Adjustment Knob |
IntelliLink® Control |
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Center |
Side guide |
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Weighing Capability: |
Printer Cover |
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Location of Optional |
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Integrated Platform |
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Scale |
Feed Cover |
On/Off Switch |
Transport |
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Release Knob |
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Feed Deck
Right Side View of the DM500™ and DM550™ System
Art Card
Slot for Quick
Reference Card
Set
Stacker
2-6 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
The DM550™ Digital Mailing System with Optional WOW™ Module
WEIGH-ON-THE-WAY™ (WOW™) Optional Module
Optional Integrated
Platform Scale
SV61436 Rev. B |
2-7 |
2 • Meet the DM500™ and DM550™ Digital Mailing System
Mailing System Exterior
continued
Connectors on the Back of the Mailing System Base
Dual External Device Ports - Two USB ports are located on the back, lower right side of the machine. These provide communications with external USB devices such as a printer, an external scale, or a PC.
Serial Port Connector - One serial port connector. This is used for serial based applications like Budget Manager, PC Transfer, and Data Exchange.
Dual External
Device USB
Ports
Serial Port
Connector
2-8 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
Mailing System Exterior
continued
Connectors on the Back of the IntelliLink® Control Center
Internal Analog Phone Line Connector - Depending on the version of your IntelliLink® Control Center, you may have an internal analog modem. The Internal Anal og Phone Line Connector label in the figure below identifies the PCN numbers of the IntelliLink® Control Centers that have an internal analog modem and can connect directly to an analog phone line. The PCN number is located on the bottom of your IntelliLink® Control Center.
The term analog phone line refers to a RJ11C or RJ11W compatible (single line) telephone wall plug typically used for a residential phone or facsimile hookup.
External (Modem) USB Connector - The IntelliLink® Control Center has a connector for a USB device. If the PCN number of your IntelliLink® Control center is one of the ones listed under USB Connector label in the figure below, you must connect an external modem to this USB connector to dial into Pitney Bowes to perform feature updates or add postage. The PCN number is located on the bottom of your IntelliLink® Control Center.
IntelliLink® Control Center AC Adapter Receptacle - The receptacle for the AC adapter is located on the back of the IntelliLink® Control Center.
If you need to remove the control center from the mailing system base and move it to an analog telephone line, you plug the AC adapter into this receptacle. When the control center is connected to the mailing system base, access to the AC adapter is blocked as indicated by the dotted line in the picture below.
Internal Analog Phone Line
Connector
Use this to connect directly to an analog phone line
if the PCN on the bottom of the
IntelliLink® Control Center has the number: 1DXX
IntelliLink® Control Center
installed on a DM Series™ System base. Dotted line indicates AC Adapter Receptacle is covered by base
USB Connector
Use this to connect an external modem if the PCN on the bottom of the
IntelliLink® Control Center has the number: 1CXX
SV61436 Rev. B |
2-9 |
2 • Meet the DM500™ and DM550™ Digital Mailing System
Connecting the IntelliLink®
Control Center to a Remote Phone Line
This figure shows where you connect the AC adapter to the IntelliLink® Control Center after it has been removed from the mailing machine and moved to a remote analog phone line. For both internal and external modems, use the 26 AWG telephone cord included with the modem to connect to the phone line.
AC Adapter plugged
into IntelliLink® Control Center
Internal analog line for
PCN 1DXX only
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External USB |
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Telephone Cord for |
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Modem Cable |
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for PCN 1CXX |
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Analog Line |
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only |
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(26 AWG) |
External Modem |
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2-10 |
SV61436 Rev. B |
DM500™ and DM550™ Digital Mailing System Operating Guide
The Mailing
System Interior
Thickness Adjustment Knob - Use this to adjust for the thicknesses of the envelopes. You do not have to lift the cover to adjust the knob.
For thicker pieces of mail (3/8” to 5/8”), or mail containing several inserts, use the thick mail setting. For mail containing only single inserts, or for postcards, use the normal mail setting. Refer to the figure on the right.
Thick mail setting
Normal mail setting
Top Release Jam Lever/Lower Release Lever - Lift these to clear jams on the Feed deck.
Pressure-Sensitive Postage Tape - Your mailing system uses this pressure sensitive tape to print reports and meter stamps for packages or pieces of mail that are outside the limits specified for mailing materials. See
Specifications, Mail ing Material s in Appendix C of this guide for details.
Feed Deck - This feeds the envelopes to the printer. If your system has the optional WOW™ module, this feeds the envelopes to the WOW™ transport deck.
E-Z Seal® Solution Bottle - This contains the E-Z Seal® solution used for moistening and sealing envelopes.
Interior of DM500™ and DM550™ System
(Under the Feed Cover)
E-Z Seal® Solution Bottle |
Postage Tape |
Top Release
Jam Lever
Thickness
Adjustment Knob
Lower
Release
Lever
Feed Deck
SV61436 Rev. B |
2-11 |
2 • Meet the DM500™ and DM550™ Digital Mailing System
Parts of the Mailing System
continued
Interior of DM Series™ System with Optional WOW™ (Under the Feed Cover and WOW™ Cover)
WOW™ Transport Jam Release Lever - Pull this to clear jams on the transport deck.
Pressure-Sensitive Postage Tape - In the DM550™ System with optional WOW™ module, the pressure sensitive postage tape is located as shown below in the WOW™ module.
WOW™ Transport Deck - This transports the envelopes to the printer.
Postage tape holder in WOW™ transport jam WOW™ module release lever
WOW™ transport deck
2-12 |
SV61436 Rev. B |
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