Pitney Bowes DM100i User Manual

DM100i / DM200L Digital Mailing Systems

Operator Guide

SV62214 Rev. A 09/08

©2008 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.

Due to our continuing program of product improvement, equipment and material specifications as well as performance features are subject to change without notice. Your digital mailing system may not have some of the features described in this book. Available features vary, depending on the model of your mailing system, installed options, system software level, and how your system is set up.

E-Z Seal, Postage By Phone, Purchase Power, and PC Meter Con-
nect are trademarks or registered trademarks of Pitney Bowes Inc.
ENERGY STAR is a registered trademark of the United States Envi-
ronmental Protection Agency. USPS is a registered trademark of the
United States Postal Service. Windows is a trademark of Microsoft
Corporation.	i

FCC Part 15 Compliance

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one

or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

A shielded USB cable be must used with this equipment to ensure compliance with the limits. Use of a unshielded cable is prohibited.

FCC Part 68 Compliance of the P700/P7L1 Modem

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.

ii

The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).

If this mailing machine causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact Pitney Bowes (see page v) for phone contact for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).

Connection to party-line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If the installation site has specially wired alarm equipment connected to the telephone line, ensure the installation of this mailing machine does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

iii

For California Customers Only

The battery in this product contains perchlorate material. California requires perchlorate containing products to be accompanied by the following notice: Perchlorate Material - special handling may apply, Go to: www.dtsc.ca.gov/hazardouswaste/perchlorate

Servicing

This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be withdrawn by Pitney Bowes service engineers and returned to the U.S. Service Center. For reference purposes, the U.S. Service Center contact address is: Pitney Bowes Inc., 1 Elmcroft Road, Stamford, CT, 069260700.

iv

Pitney Bowes Contact List

Machine Identification

Product Name: DM100i Digital Mailing System

Model Number: P700

OR

Product Name: DM200L Digital Mailing System

Model Number: P7L1

Resources

For support information:

DM100i: www.pitneyworks.com/DM100/

DM200L: www.pitneyworks.com/DM200/

To order PB supplies and accessories, go to: www.pb.com and click on Supplies

OR

order by phone at 1-800-243-7824 (M-F 8:00 AM to 8:00 PM E.T.)

To view a list of your equipment, pay invoices online, or you have questions about your Postage-by-Phone account go to: www.pb.com and click on My Account

For questions about your account or the product, call the Pitney Bowes Customer Care Center at 1-800-522-0020.

To contact the United Stated Postal Service® (USPS), visit: www.USPS.com

v

Table of Contents

1 • Introduction

What's in this Guide .................................................................	1-1
About Your Digital Mailing System ...........................................	1-2
Postal Requirements................................................................	1-3
Sections of the Meter Stamp....................................................	1-4
What is IntelliLink™? ...............................................................	1-4
About PC Meter Connect™ ......................................................	1-5
Other Sources of Information...................................................	1-5
Specifications...........................................................................	1-6
Equipment .........................................................................	1-6
Material .............................................................................	1-7
Important Safety Notes ............................................................	1-8
Important Telephone Safety Instructions..................................	1-9

2 • Getting to Know Your System

Parts of the Machine ...............................................................	2-2
Control Panel ..........................................................................	2-4
Connections on Back of Machine ............................................	2-6
PC Meter Connect™.................................................................	2-7

3 • Running Mail

Home Screen ...........................................................................	3-1
Checking Funds (Postage) Availability in Machine ..................	3-1
Applying Postage .....................................................................	3-2
Keying In the Postage Directly ..........................................	3-3
Entering Weight Manually .................................................	3-4
Using the Weighing Platform (Scale).................................	3-5
Using Differential Weighing ...............................................	3-6
Selecting an Account to Track Postage ..................................	3-8
Using the Batch Count Feature ...............................................	3-9
Viewing (Checking) the Batch Count.................................	3-9
Printing the Batch Count..................................................	3-10
Clearing the Batch Count ................................................	3-10

vii	SV62214 Rev. A

Table of Contents

4 • Printing Options

Printing Options .......................................................................	4-1
Sections of the Meter Stamp....................................................	4-1
Printing a $0.00 Meter Stamp ..................................................	4-2
Auto-Advance of Printed Date for the Meter Stamp.................	4-2
Manually Changing Printed Date for the Meter Stamp ............	4-2
Bypass All Printing and Seal the Envelope Only......................	4-3
Omitting/Restoring Day or Date on the Meter Stamp ..............	4-4
Adding/Removing a Postal Inscription to Meter Stamp ..............	4-5
Adding/Removing an Envelope Ad to the Meter Stamp...........	4-6
Printing the Date and Time Only (no meter stamp)..................	4-7
Printing Ad, Date, and Time Only (no meter stamp) ................	4-8
Adjusting Horizontal Print Position of Meter Stamp .................	4-9

5 • Normal and Custom Presets

What is a Preset?.....................................................................	5-1
Why Should I Use Presets? .....................................................	5-1
Why Should I Always Include a USPS® “Class” in my Preset? 5-1
Normal Preset ..........................................................................	5-2
Viewing (and Selecting) the Normal Preset ......................	5-3
Defining New Values for the Normal Preset ......................	5-4
Custom Presets .......................................................................	5-5
Selecting a Custom Preset................................................	5-5
Defining a New Custom Preset .........................................	5-6
Viewing (and Selecting) a Custom Preset ........................	5-7
Editing a Custom Preset Name .........................................	5-8
Deleting a Custom Preset..................................................	5-8

6 • Adding Postage/Connecting to Data Center

Postage and Your Machine ......................................................	6-1
Establishing Communications Between Your Machine and the
Pitney Bowes Data Center.......................................................	6-1
Downloads from the Data Center to Your Machine .....................	6-2

Using PC Meter Connect™ to Establish Communications with the

Data Center (Preferred Method) ..............................................

6-5

Using Analog Phone Line to Establish Communications with the

Data Center (Alternate Method)...............................................

6-6

viii	SV62214 Rev. A

Table of Contents

Checking Funds (Postage) Availability in Machine ..................	6-7
Checking Your Postage by Phone® Account Balance.............	6-8
Adding Postage........................................................................	6-9
Printing a Funds (Postage) Report .........................................	6-11
Downloading Files or Updating System .................................	6-12

7 • System Options

System Options........................................................................	7-1
Basic Options...........................................................................	7-3
Advancing the Date on the Machine..................................	7-3
Setting the Machine to Today's Date .................................	7-3
Adjusting the Contrast of the Display ................................	7-3
Turning Features On and Off.............................................	7-4
Setting the Date, Time, and Timeouts ...............................	7-5
Setting Postage Values (Funds Warnings)........................	7-8
Changing the Lock Codes and Passwords........................	7-9
Setting Scale Options ......................................................	7-11
Connecting to Data Center..............................................	7-15
Advanced Options..................................................................	7-20
Intra BMC ZIPs ................................................................	7-21
Change Language...........................................................	7-22
Meter Withdrawal (Withdrawing Postage Funds) ............	7-22
Run Install Mode..............................................................	7-24

8 • Departmental Accounting

Overview of the Accounting Feature ........................................	8-1
Activating Accounting and Setting Up Your Accounts ..............	8-2
Turning On Accounting.............................................................	8-4
Turning Off Accounting.............................................................	8-5
Turning On Account Passwords...............................................	8-6
Turning Off Account Passwords...............................................	8-7
Creating an Account.................................................................	8-8
Editing Account Names and Passwords ..................................	8-9

SV62214 Rev. A

ix

Table of Contents

Selecting an Account ..............................................................	8-11
Displaying Account Totals ......................................................	8-12
Printing a Single Account Report ...........................................	8-13
Printing a Multi-Account Summary Report.............................	8-13
Clearing an Account...............................................................	8-14
Clearing all Accounts .............................................................	8-15
Deleting an Account ...............................................................	8-16

9 • Reports

Overview of Reports ................................................................	9-1
Register Report (Funds Report)...............................................	9-2
Add Postage Report.................................................................	9-3
Single Accounts Report (Departmental Accounting) ................	9-4
Multi-Account Summary Report (Departmental Accounting) ...	9-4
Special Services Report...........................................................	9-5
Rates Summary Report ...........................................................	9-6
Configuration Report................................................................	9-7
Error Report .............................................................................	9-8

10 • Maintenance

Messages Indicating Ink Cartridge Replacement ..................	10-1
Printing a $0.00 Meter Stamp ................................................	10-1
Replacing the Ink Cartridge ...................................................	10-2
Filling the Moistener...............................................................	10-4
Maintaining the Moistener......................................................	10-5
Removing and Cleaning the Moistener Brush.................	10-5
Removing/Cleaning the Moistener Wick and Holder.......	10-7
Replacing the Print Head .......................................................	10-8
Running Print Tests..............................................................	10-12
Test Print........................................................................	10-13
Purge .............................................................................	10-14
Replacement of Print Head or Cartridge .......................	10-15

x	SV62214 Rev. A

Table of Contents

11 • Troubleshooting

Getting Help ............................................................................	11-1
Messages on LCD Display......................................................	11-1
Blank Display ..........................................................................	11-1
Display Problems (display hard to read) .................................	11-2
Feeding Problems (stalled envelopes) ...................................	11-2
Printing Problems....................................................................	11-3
Moistening Problems (envelopes don't seal) ..........................	11-4
Problems Connecting to the Data Center via Analog Line......	11-5
Problems Connecting to the Data Center via the PC..............	11-6
Problems Refilling Postage via the PC ...................................	11-8
Accidentally Printing the Wrong Postage................................	11-9
Viewing System Configuration Levels...................................	11-10

12 • Supplies and Options

Supplies .................................................................................	12-1
Options...................................................................................	12-1

Appendix A • How to Enter Text

Appendix B • Glossary

Index

SV62214 Rev. A

xi

Table of Contents

This page was put in as a placeholder only. This allows you to print this entire guide in a duplex (double-sided) mode while keeping the proper page positions.

xii	SV62214 Rev. A

1 • Introduction

What's in this Guide

Section	Description
Chapter 1	Describes the key features of your mailing system and
Introduction	provides material and equipment specifications. It also
	includes important safety notes.
Chapter 2	Explains the purpose and shows the location of each
Getting to Know	control and machine feature. Please read this section
Your System	carefully. It provides a foundation for the instructions in
	later sections of this book.
Chapter 3	Explains how to process mail. The operations covered
Running Mail	here are the ones you'll use most often.
Chapter 4	Explains your printing options for incoming and outgoing
Printing Options	mail.
Chapter 5	Explains the Normal and Custom Presets feature for
Normal and	saving commonly-used settings on your machine
Custom Presets
Chapter 6	Explains how to connect your system to the Pitney
Adding Postage	Bowes Data Center so you can add postage and down-
/Connecting to	load the latest postal rates and software to your meter
Data Center
Chapter 7	Provides step-by-step instructions for customizing sys-
System Options	tem operation to suit your own needs
Chapter 8	Provides instructions for setting up the optional account-
Departmental	ing feature.
Accounting
Chapter 9	Provides you with a description of reports you can print
Reports	on your system
Chapter 10	Explains how to check print quality and take care of the
Maintenance	ink cartridge and moistener.
Chapter 11	Explains how to fix common problems and tells you
Troubleshooting	what error messages mean.
Chapter 12	Lists the supplies available for your mailing system and
Supplies and	explains how to order them. It also describes options that
Options	add to the versatility of your mailing system and enhances
	the productivity of your mailroom.
Appendix A	Explains how you enter text for postal codes, presets
How to Enter	and special characters.
Text
Appendix B	Explains terms unique to the world of mailing
Glossary
Index	Helps you quickly locate topics within the book

1-1	SV62214 Rev. A

1 • Introduction

About Your Digital Mailing System

Your digital mailing system's advanced features include:

•Space-saving, compact footprint

•ENERGY STAR® compliant design lowers operating costs and helps preserve the environment

•Large, easy-to-read display shows system status and prompts you through setup operations

•Semi-automatic envelope feeding, transport, and auto-eject

•Automatic date advance

•Keyboard-selectable envelope ads and inscriptions

•Convenient, one-button postage-adding via Postage By Phone®

•Stacker neatly stacks finished envelopes

•Ink jet printer provides clear, crisp imprints

•Integrated weighing platform weighs mail pieces (optional)

•Integrated rating feature calculates correct postage

•Date and time stamp for use on incoming mail or on sensitive documents

•Optional accounting feature tracks postage costs by department

•Password protection limits access to authorized personnel

•Full report printing capability provides hard-copy records of your postage transactions

•In-line moistener wets and seals envelopes (optional)

•Ability to electronically download postage and software updates quickly to your machine.

1-2	SV62214 Rev. A

1 • Introduction

Postal Requirements

The meter on your mailing machine is licensed by the United States Postal Service (USPS®) and you must follow some basic requirements.

•Mail must have the correct date and postage amount in the meter stamp (indicia).

•Metered mail must bear the ZIP Code location of the post office where the postage meter (mailing machine) is registered.

•If you move to another ZIP Code location, you must update the ZIP Code by calling our Customer Care Center (see page v).

•The USPS® requires a postal inspection of your machine every 120 days. This postal inspection requirement can be automatically met by connecting to the Pitney Bowes Data Center to check your Postage By Phone® meter payment account balance or to add postage to your meter.

iNOTE: If the interval between inspections is more than 90 days, your machine's display prompts "Inspection Due." If the interval between inspections is more than 120 days, the display prompts "Inspection Required." At this point, you won't be able to use your mailing system until your system is inspected. In either case, to satisfy the postal inspection requirement, simply:

•Follow the prompts on the "Inspection Due" screen or

•Press Add Postage and select "Check PBP Account Balance" (which will not decrease or change the funds in your account).

•Tape sheets are used to apply postage on mail pieces that are too thick or too large to run through your machine. These sheets must conform to postal specifications. For best performance, we recommend Pitney Bowes tape sheets (see Chapter 12, Supplies and page v for ordering information).

SV62214 Rev. A

1-3

1 • Introduction

Sections of the Meter Stamp

These are the sections that make up the meter stamp printed on your mail piece.

Inscription*		Meter Serial			Postage Value
		Number			Applied

Envelope Ad	Datamatrix		ZIP Code
	Barcode		Origination Date

Optional Printing	Required Printing
	*required only for certain classes of mail

What is IntelliLink™?

Your mailing system takes full advantage of IntelliLink™, your digital gateway to an entire suite of services and information that can move your mail more efficiently and enhance your business performance. IntelliLink™ technology gives you the ability to:

Add postage funds conveniently

You can add funds to your machine electronically via Pitney Bowes Postage By Phone® (requires analog phone line or a Windows PC with Internet connection).

Download Postal Rate Updates

The latest postal rates can be downloaded precisely when you need them.

Use USPS® Confirmation Services

You can take advantage of special services offered by the USPS® such as Delivery Confirmation, Signature Confirmation, and Certified Mail if you have this optional feature.

Add Features On Demand

You can easily download envelope ads, postal inscriptions, and optional features such as departmental accounting.

Keep Your System Current

Electronic software download capability means you'll always have the latest version of your machine's operating system.

1-4	SV62214 Rev. A

1 • Introduction

About PC Meter Connect™

PC Meter Connect™ is software that allows you to connect your machine to the Pitney Bowes Data Center via a Windows PC with an Internet connection. You can then perform postage refills and meter updates quickly and conveniently, normally much quicker than using the analog phone line option of the system.

The PC Meter Connect™ software installation CD and a USB cable are included in your starter kit. You simply load the software into a PC with an Internet connection (broadband, DSL, network, etc.) and connect the USB cable between your meter and a Windows PC. See

Section 2 - Getting to Know Your System for more information on using PC Meter Connect™.

iNOTE: If you cannot use the CD provided, go to the support web site for your model (as listed on page v). Navigate to the link to download the PC Meter Connect™ software to your PC to install.

Before installing the PC Meter Connect™ software, make sure your PC meets these minimum requirements:

•Windows Vista, Windows XP, or Windows 2000 operating systems with the latest service packs

•1.2 GHz processor

•512 MB of RAM

•administrative rights to install software

•an Internet connection

Other Sources of Information

Other sources of information for your machine include:

•The DM100i/DM200L Quick Reference Guide has condensed versions of many of the topics covered in this book. You can normally store this handy guide in the front pull-out tray of the DM200L or in the slot in the stacker tray of either the DM100i or DM200L.

•The Pitney Bowes Contact List on page v, which provides helpful websites and phone numbers.

SV62214 Rev. A

1-5

1 • Introduction

Specifications

Equipment

Size	DM100i
	Base Model 8.5" (215 mm) H x 13.6" (345 mm) W
	x 15.4" (390 mm) D
	With Scale 8.8" (224 mm) H x 13.6" (345 mm) W
	x 15.4" (390 mm) D
	With Scale and Moistener 8.8" (224 mm) H x 28.5"
	(724 mm) W x 15.4" (390 mm) D

	DM200L
	10.75" (273 mm) H x 14.75" (375 mm) W x 16.25"
	(215 mm) D
Weight	DM100i 15 lbs. (6.8 kg)
	DM200L 17.5 lbs. (8 kg)
Power Requirements	100-240 VAC, 50/60Hz. .65-3A
Ports	1 USB; 1 RJ-11.
Operating	40°F (4°C) to 108°F (42°C)
Temperature
LCD Display	4 lines, 20 characters long
Throughput	DM100i Up to 30 letters per minute
	DM200L Up to 40 letters per minute
	Actual throughput will vary, depending on the mate-
	rial used, machine condition, use of moistener, etc.
Print Resolution	600 x 400 dpi
Print Image Area	At least 1" (25.4 mm) x 6-5/8" (170 mm)
Ink Cartridge Life	Up to 3,000 impressions without an envelope ad.
	Actual ink yields vary with usage, graphics printed
	and environmental conditions.
Tape Sheets	Self-adhesive type, dual tape sheets (Pitney Bowes
	Part Numbers 612-9 and 620-9) for use on mail
	pieces that are too thick or too large to run through
	your machine.
Internal Envelope Ad	Up to 20
Storage
Internal Postal	Up to 20
Inscription Storage
Maximum Imprint	$99.999

1-6	SV62214 Rev. A

		1 • Introduction
Specifications
Material (see figure below)
Minimum Size		5" x 3" (127 mm x 76 mm)
Maximum Size		15" x 13" (381 x 330 mm)
Minimum Flap Depth		7/8" (22 mm)
Maximum Flap Depth		3" (76 mm)
Minimum Thickness		0.007" (0.18 mm)
Maximum Thickness		3/8" (9.5 mm)
Maximum Stack Height for Mail		2.5" (60 mm)

IMPORTANT: For best results, always make sure your material conforms to these specifications.

SV62214 Rev. A

1-7

1 • Introduction

Important Safety Notes

Follow the normal safety precautions for all office equipment.

•Please read all instructions before you attempt to operate the system. Save these instructions for future use.

•Use the power cord supplied with the machine and plug it into a properly grounded wall outlet that's located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire.

•The power cord wall plug is the primary means of disconnecting the machine from the AC supply. The unit is on whenever it is plugged into a live receptacle, even though the operator display may be blank.

•Place the mailing machine base close to an easily accessible wall outlet. DO NOT use a wall outlet controlled by a wall switch or one that is shared with other equipment.

•Do not use an adapter plug on the line cord or wall outlet.

•Do not remove the ground pin from the line cord.

•Make sure the area in front of the wall outlet into which the machine is plugged is free from obstruction.

•DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on the power cord.

•To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the control panel or its base. The cabinet encloses hazardous parts. If you should drop or otherwise damage the unit, call Pitney Bowes.

•Keep fingers, long hair, jewelry and loose clothing away from moving parts at all times.

•Keep your hands out of the ink cartridge refill holder.

•Avoid touching moving parts or materials while the machine is in use. Before clearing a stall (jam), be sure machine mechanisms come to a complete stop.

•When removing stalled material, avoid using too much force to protect against minor personal injury and damage to the equipment.

•Use the equipment only for its intended purpose.

•Always follow the specific occupational safety and health standards prescribed for your workplace.

1-8	SV62214 Rev. A

1 • Introduction

Important Safety Notes

•Do not place lighted candles, cigarettes, cigars, etc., on the mailing machine.

•To prevent overheating, do not cover the vent openings.

•Use only Pitney Bowes approved ink, tape strips, and cleaners. If you need Material Safety Data Sheets on the supplies for OSHA requirements, please contact your local Pitney Bowes representative.

CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, immediately disconnect the power cord from the wall plug and contact Pitney Bowes. See the page v for contact information.

Important Telephone Safety Instructions

The machine connects directly to analog telephone lines. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. These safety precautions include:

WARNING: To reduce the risk of fire, use only the 26 AWG telecommunication line cord supplied with your mailing machine.

•Never install telephone wiring during a lightning storm.

•Disconnect the system's telephone line during a lightning storm.

•Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.

•Do not use the telephone or equipment connected to the telephone to report a gas leak if the telephone is in the vicinity of the leak.

•Never install telephone jacks in wet locations.

•Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

•Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

SV62214 Rev. A

1-9

1 • Introduction

This page was put in as a placeholder only. This allows you to print this entire guide in a duplex (double-sided) mode while keeping the proper page positions.

1-10	SV62214 Rev. A

2 • Getting to Know Your System

Parts of the Machine

	3
1	2
9	4
	5
8	6
7
	DM100i
	3
1	2
9	4
8	5
7	6

10

DM200L

2-1	SV62214 Rev. A

2 • Getting to Know Your System

Parts of the Machine

Item	Part	Description
1	Control Panel	Allows you to enter and set up information on
		your machine (see next page for details)
2	Top Cover	Opens up to allow replacement of the ink car-
		tridge (see Chapter 10, Maintenance)
3	Weighing	Allows you to weigh a mail piece (your system
	Platform	can then calculate postage based on the service
	(optional)	selected)
4	LED	Lights green when your system is on; lights or-
		ange when your system is in "sleep" mode

5Stacker Tray Allows the neat stacking of finished mail pieces

6Utility Slot Allows you store the Quick Reference Guide,

tape strips, etc. for easy access.

7	Transport Re-	Home - transport rollers engaged for processing
	lease Lever	mail (normal)
	(two position	Released - transport rollers disengaged so you
		can clear a stalled mail piece
		i NOTE: The machine won't process mail
		when the lever is left in the released posi-
		tion.
8	Feed Deck	Supports your envelope, post card or tape sheet
		as it passes under the printer mechanism
9	Moistener	Applies sealing fluid to the envelope flap (you
	(optional)	can seal envelopes or leave them unsealed,
		depending on how you feed them)

10Storage Drawer Holds your USPS® Confirmation Services and (DM200L only) USPS® Return Receipt labels when used

2-2	SV62214 Rev. A

2 • Getting to Know Your System

1

2

3

4

OCT 24 08

42

Control Panel		7	6	7	5
Control Panel
Item	Part/Key		Description
1	Screen Selection		Allows you to select an option (◄) on the
	Keys		screen with the corresponding key
2	LCD Display		Shows the current status of your system and
			prompts you through all operations

3Page Up/Page Allows you to scroll up and down through menu Down (Scroll choices (when lit, it indicates more choices)

Keys)

4Lock/Power Key Allows you to power up or power down machine.

		If the lock code feature has been enabled, you
		can either power down the machine or put the
		machine into lock-down mode. In lock-down
		mode, access to the machine requires entering
		a four-digit lock code.
5	Yes/Enter and	Allows you to confirm an operation or answer
	No Keys	“Yes” or "No" to a prompt (the Yes key also
		functions as the Enter key for data entry)
6	Alpha/Numeric	Allows you to type in numbers and letters for
	Keypad	account names, postage values, and other in-
		formation (see Appendix A, How to Enter Text)

SV62214 Rev. A

2-3

2 • Getting to Know Your System

Control Panel

Item	Part/Key	Description
7	Feature Keys	Allows you quick access to the key features on the
		system:
	Home	Takes you back to the Home (date/postage) screen
	Normal Preset	Allows you to recall settings that contain the most
		commonly printed postage value you use in your
		home or office (see Chapter 5, Normal and Custom
		Presets)
	Custom Preset	Allows you access to up to five or ten custom set-
		tings that you can assign values such as postage
		amount, ad, account number, etc. (see Chapter 5,
		Normal and Custom Presets)
	Funds	Allows you to check your postage funds and num-
		ber of mail pieces processed (see Chapter 6, Add-
		ing Postage)
	Add Postage	Allows you to add (refill) postage funds to your ma-
		chine conveniently (see Chapter 6, Adding Postage)
	Reports	Allows you to generate reports for postage, ac-
		counting, and other types of data (see Chapter 9,
		Reports)
	Weigh/Rate	Allows you to weigh and calculate postage based
		on service selected (see Chapter 3, Running Mail)
	Options	Allows you to access system setup information
		such as date, time, postage, accounts, passwords,
		etc. (see Chapter 7, System Options)
	Print Menu	Allows you access to all the information printed on
		a mail piece such as date, time, postage, ad, in-
		scriptions, etc. (see Chapter 3, Running Mail)

IMPORTANT: When you press one of the Feature keys, any entry in the preceding screen is lost unless you have first pressed the Yes/Enter key to confirm the entry. For example, if you entered an account name on one screen and then immediately pressed another Feature key, the account name will not be recorded by the system.

2-4	SV62214 Rev. A

		2 • Getting to Know Your System
Connections on Back of Machine
Item	Part		Description
1	Phone Jack		Allows you to connect to an analog phone line
			via a standard RJ-11 phone plug (supplied) so you
			can download postage and software updates to
			your machine (see Chapter 6, Adding Postage)
2	USB Port		Allows you to connect your machine to a Win-
			dows PC that is connected to the Internet so you
			can download postage and software updates
			quickly to your machine (see PC Meter Connect™
			section on next page).
3	Power		Connects to AC power cord (supplied)
	Receptacle

1

3

2

Back of Machine

SV62214 Rev. A

2-5

2 • Getting to Know Your System

PC Meter Connect™

PC Meter Connect™ is a feature that allows you to do postage refills and meter updates quickly and conveniently using your PC's Internet connection. Internet connection is normally much quicker than using the analog phone line option (see also Chapter 6, Adding Postage).

You simply load the PC Meter Connect™ software from the CD included in your starter kit into a Windows PC with an Internet connection (broadband, DSL, network, etc.) and connect a USB cable between your meter and a PC. After installation, a shortcut icon for PC Meter Connect™ displays on your PC desktop and an icon appears on the system tray, usually in the lower right corner of your desktop screen (see figures below).

Desktop
Shortcut
Icon	PC Meter Connect™ Icon in System Tray

Thereafter, the program is loaded in the background automatically when you boot up your computer. You will know this by seeing the PC Meter Connect™ icon in the system tray.

iNOTE: No screens or windows display when you click the desktop shortcut icon. However, if the PC Meter Connect™ software was not running for some reason (you'll know this when you don't see the PC Meter Connect™ icon in the system tray), clicking on the desktop icon will restart the software. Alternately, you may click on the Start button > All Programs > Pitney Bowes > PC Meter Connect. A PC Meter Connect™ icon will then appear in system tray.

Several messages display from PC Meter Connect™ icon in the system tray:

•"Meter detected" displays when you connect your meter to the PC (after it had been disconnected).

•"Meter is not detected" displays when you disconnect your meter from the PC. The red "x" stays on the icon thereafter.

2-6	SV62214 Rev. A

2 • Getting to Know Your System

PC Meter Connect™

If you right-click on PC Meter Connect™ icon in the system tray, you can access several options for the PC Meter Connect™ software.

Options Screen for

PC Meter Connect™

	Right Click on PC Meter Connect™
	Icon in System Tray
Option	Description
Update PC Meter	Connects you to a Pitney Bowes website for the latest
Connect™	version of the PC Meter Connect™ software
Internet Settings...	Allows you to change your Internet settings for best
	operation with PC Meter Connect™ (see Chapter 11
	Troubleshooting for more details)
About PC Meter	Lists the PC Meter Connect™ software version
Connect™
About Your Meter	Displays whether or not the meter is connected to
	your PC; also allows access to a PDF version of this
	Operator Guide
Contact Us	Provides email and phone number information to
	contact Pitney Bowes
Exit	Exits the program (to restart, simply click on the PC
	Meter Connect™ desktop icon)

SV62214 Rev. A

2-7

2 • Getting to Know Your System

This page was put in as a placeholder only. This allows you to print this entire guide in a duplex (double-sided) mode while keeping the proper page positions.

2-8	SV62214 Rev. A