Pentair PID10, PID20, PID30, PID50 User Manual

4 (1)

OWNER’S MANUAL

PENTEK INTELLIDRIVE

NOTICE D’UTILISATION

PENTEK INTELLIDRIVEMC

MANUAL DEL USUARIO

PENTEK INTELLIDRIVE

PID10, PID20, PID30, PID50

Installation/Operation/Parts

Installation/Fonctionnement/Pièces

Instalación/Operación/Piezas

For further operating,

Pour plus de renseignements

Para mayor información sobre

installation, or maintenance

concernant l’utilisation,

el funcionamiento, instalación o

assistance:

 

l’installation ou l’entretien,

mantenimiento de la bomba:

Call 866-9 PENTEK

 

Composer le (866) 9 PENTEK

Llame al 866-9 PENTEK

(866-973-6835)

 

(866-973-6835)

 

(866-973-6835)

 

English...................

Pages 2-23

Français ..............

Pages 24-45

Español..............

Paginas 46-67

293 WRIGHT STREET, DELAVAN, WI 53115 WWW.PUMPS.COM PH: 1-866-9 PENTEK

© 2016 Pentair plc. All Rights Reserved. PN957 (Rev. 10/20/16)

Safety

2

 

 

Important Safety Instructions

SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed during installation, operation, and maintenance of the PENTEK INTELLIDRIVE Variable Frequency Drive (VFD).

This is the safety alert symbol. When you see this symbol on your PENTEK INTELLIDRIVE or in this manual, look for one of the following signal words and be alert to the potential for personal injury!

indicates a hazard which, if not avoided, will result in death or serious injury.

indicates a hazard which, if not avoided, could result in death or serious injury.

indicates a hazard which, if not avoided, could result in minor or moderate injury.

NOTICE addresses practices not related to personal injury.

Carefully read and follow all safety instructions in this manual and on the PENTEK INTELLIDRIVE.

Keep safety labels in good condition. Replace missing or damaged safety labels.

California Proposition 65 Warning

This product and related accessories contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

Risk of high-voltage electrical shock from EMI/RFI filter inside drive. Can shock, burn or kill if the front cover of the PENTEK INTELLIDRIVE is open or removed while power is connected to the Drive or the Drive is running. The front cover of the Drive must be closed during operation.

Make all wiring connections, then close and fasten the cover before turning on power to drive.

NEVER open the box when power is connected to Drive.­

Before doing any service or maintenance inside Drive or when connecting or disconnecting any wires inside Drive:

1.DISCONNECT power.

2.WAIT 5 minutes for retained voltage to discharge.

3.Open box.

Before starting any wiring or inspection procedures, check for residual voltage with a voltage tester.

NEVER connect power wiring to Drive before mounting the box.

NEVER handle or service Drive with wet or damp hands. Always make sure hands are dry before working on Drive.

NEVER reach into or change the cooling fan while power is applied to Drive.

NEVER touch the printed circuit board when power is applied to Drive.

Risk of fire. Can cause severe injury, property damage or death if installed with incorrect or inadequate circuit breaker protection. To ensure protection in the event of an internal fault in the PENTEK INTELLIDRIVE, install the Drive on an independent branch circuit protected by a circuit breaker (see Table 2 for circuit-breaker sizing), with no other appliances on the circuit.

Risk of burns. The Drive can become hot during normal operation. Allow it to cool for

5 minutes after shut-down and before handling it to avoid burns.

NOTICE To avoid damage to Drive or problems with Drive:

Connect output cables to 3-wire 1-phase and 3-phase submersible motors as follows:

Red to R, Yellow to Y, Black to B.

Any other order will reverse the motor rotation (3-phase) and may damage the motor.

Connect output cables to 2-wire 1-phase submersible motors as follows:

Connect to Y and B only.

Connect Ground to green screw.

Above ground 3-phase motors may have different lead colors. Generally connect output leads

as follows:

R to L1, Y to L2, B to L3.

Verify rotation after startup.

Do not modify equipment.

Do not use power factor correction capacitors as they will damage both motor and PENTEK INTELLIDRIVE.

Do not remove any parts unless instructed to do so in Owner’s Manual.

Do not use a magnetic contactor on Drive for frequent starting/stopping.

Do not install or operate Drive if it is damaged or parts are missing.

Before starting Drive that has been in storage, always inspect it and test operation.

Do not carry out a megger (insulation resistance) test on the control circuit of the Drive.

Do not allow loose foreign objects which can conduct electricity (such as screws and metal fragments) inside Drive box at any time. Do not allow flammable substances (such as oil) inside Drive box at any time.

Ground Drive according to the requirements of the National Electrical Code Section 250, IEC 536 Class 1, or the Canadian Electrical Code (as applicable),­ and any other codes and ordinances that apply.

All installation, service work, and inspections must be done by qualified electrician.

Table of Contents

3

Safety.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2

Owner’s Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 4-5

Installation.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-9

Initial Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10-11

Programming.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12-15

I/O Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16-17

Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . 18

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19-21

Software Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 22

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

EMI/RFI Filter

Risk of electric shock. Can shock, burn or kill.

Drive’s internal components retain high voltage for up to 5 minutes after input power is disconnected.

EMI/RFI Filter carries high voltage when pump is running.

Disconnect power and wait 5 minutes before opening PENTEK INTELLIDRIVE cover.

Owner’s Information

PENTEK INTELLIDRIVE Model No.

_________________________

PENTEK INTELLIDRIVE Serial No.

_________________________

Pump Model No.

_________________________

Pump Serial No.

_________________________

Motor Model No.

_________________________

Motor Service Factor Amps

_________________________

Pressure Tank Model No.

_________________________

Pressure Tank Serial No.

_________________________

Dealer/Installer: _____________________________________________

_____________________________________________

Installer Phone No.

_________________________

Date of Installation

_________________________

Wire Lengths in Feet (Meters):

 

Circuit Breaker to Drive

_________________________

PENTEK INTELLIDRIVE to Motor

_________________________

Supply Voltage

_________________________

Note to Installer: Record the data listed above for future reference. Give manual to end user or attach to PENTEK INTELLIDRIVE when installation is complete.

Description

4

 

 

Specifications/Ratings

Input Voltage 1-Phase 230VAC Nominal (190–265VAC) Input Frequency 50/60Hz Ambient Temperate Range -4 to 122 °F (-20° to 50 °C)

Output Connections 3-Phase, 3-Wire/1-Phase or 1-Phase/2-Wire Max Motor Cable Length 1,000 feet

Enclosure NEMA 3R

Table 1 - Specifications

Model

Motor Type*

HP

Input

Maximum

Enclosure

Range

Voltage

Output

Type

 

 

AMPS

 

 

 

 

 

 

 

 

 

 

 

 

2-WIRE 1-PHASE

 

 

9.5A

 

PID10

3-WIRE 1-PHASE

0.5–1 HP

 

7.5A

 

 

3-PHASE

 

 

5A

 

 

2-WIRE 1-PHASE

0.5–1.5 HP

 

11A

 

PID20

3-WIRE 1-PHASE

0.5–2 HP

 

13.5A

 

 

3-PHASE

190V –

8.5A

NEMA 3R

 

 

 

2-WIRE 1-PHASE

0.5–1.5 HP

265V

11A

outdoor

PID30

3-WIRE 1-PHASE

0.5–2 HP

 

13.5A

 

 

3-PHASE

0.5–3 HP

 

11.5A

 

 

2-WIRE 1-PHASE

0.5–1.5 HP

 

11A

 

PID50

3-WIRE 1-PHASE

0.5–2 HP

 

13.5A

 

 

3-PHASE

0.5–5 HP

 

18A

 

* Select drives by S.F. amps of pump motor.

The PENTEK INTELLIDRIVE is specifically designed to operate 4” submersible pumps and 3-phase above ground pumps in water well and residential booster applications. Each Drive is rated for maximum output amp rating. Any use of Drive outside of intended design parameters will void warranty. If Drive is used with above ground motors not rated for a Variable Frequency Drive, maximize motor life by limiting lead length to 25 ft. Refer to

pump Owner’s Manual and the National Electrical Code for proper wire size.

Each carton contains:

PENTEK INTELLIDRIVE Variable Frequency Drive

Pressure Transducer

10’ Pressure Transducer Cable

Quick Start Guide

Owner’s Manual

PENTEK INTELLIDRIVE Model Number Structure

PIDXX

Product Family

PID - PENTEK INTELLIDRIVE

HP Range

10 = up to 1.0 HP

20 = up to 2.0 HP

30 = up to 3.0 HP

50 = up to 5.0 HP

The PID10 will operate a 1-Phase 2-Wire, 1-Phase 3-Wire, and 3-Phase motor up to 1HP.

The PID20 will operate a 1-Phase 2-Wire up to 1.5HP and a 1-Phase 3-Wire or 3-Phase motor up to 2HP.

The PID30 will operate a 1-Phase 2-Wire up to 1.5HP, 1-Phase 3-Wire up to 2HP or 3-Phase motor up to 3HP.

The PID50 will operate a 1-Phase 2-Wire up to 1.5HP, 1-Phase 3-Wire up to 2HP, or 3-Phase motor up to 5HP.

Figure 1 - A typical residential installation layout

Description

5

 

 

Transducer

The PENTEK INTELLIDRIVE uses a 4-20mA, 0-100PSI pressure transducer to control motor speed (Drive settings may be changed to use a max 300 PSI transducer).

The transducer (see Figure 1) senses pressure in the pipe and converts it to an electrical signal. The Drive senses and processes the signal in the PID (Proportional, Integration, Derivative) control. When operating in AUTOSTART mode, the Drive increases and decreases the speed of the pump motor as needed to maintain constant pressure in the piping system.

Keypad

The keypad programs the Drive, monitors the status of the pump, and displays faults if they occur. Each button has a unique function, as described in Figure 2. The LCD display shows a text display of the status of the Drive’s operation. Other LEDs light up to indicate when certain buttons are pressed or certain events occur.

Fan

The Drive uses a thermostatically controlled internal fan which operates automatically when necessary to cool the Drive components.

Changes internal pressure setpoint from 15 PSI to transducer max -3PSI

(default is 60 PSI).

Runs the Drive (with no pressure control) to allow installer to pump out well.

Changes display to previous screen.

Selects menu items and confirms numeric value changes.

Power is ON to Drive.

Drive is in Warning Mode (TPM); refer to Troubleshooting section.

A fault has occurred.

Displays Drive’s current operating condition and changes display

parameters. Stops the motor.

Views and changes parameters.

Shows last 15 faults.

With code, locks and unlocks password protected keys.

Toggles between English, Spanish, and French (default is English).

Left and right arrows move cursor.

Up and down arrows scroll through

menus and change numeric values. Resets fault that stopped Drive/pump.

Checks for line fill, then starts pump in constant pressure mode.

Figure 2 - PENTEK INTELLIDRIVE keypad functions

Installation

6

 

 

Table 2 - Circuit breaker and wire sizes

(Typical installation with 400’ cable length from service entrance to drive)

Motor

Volts

Motor HP

Input Wire

Circuit Breaker*

Generator (kVA)**

Size

 

 

 

 

 

 

 

 

 

 

 

 

 

1/2

14

15

2.2

 

 

 

 

 

2-wire

 

3/4

12

3.1

 

 

 

 

 

 

 

1

20

4.4

 

 

 

 

 

 

 

 

 

 

 

1-1/2

10

25

5.3

 

 

 

 

 

 

 

 

1/2

14

 

2.3

 

 

 

 

 

 

 

 

3/4

12

15

3.0

 

 

 

 

 

3-wire

 

1

 

3.5

 

 

 

 

 

 

 

 

 

 

230

1-1/2

10

25

5.3

 

 

 

 

2

5.8

 

 

 

 

 

 

 

 

 

 

 

 

1/2

14

 

2.1

 

 

 

 

 

 

 

3/4

15

2.8

 

 

 

 

 

 

 

 

 

 

 

1

12

 

3.4

 

 

 

 

 

3 phase

 

1-1/2

20

4.4

 

 

 

 

 

 

 

 

 

 

2

10

25

5.5

 

 

 

 

 

 

 

3

30

7.3

 

 

 

 

 

 

 

 

 

 

 

5

6

50

12.6

 

 

 

 

 

 

*With properly-sized circuit breakers, the Drive is protected from short circuit on the input and the output. There is no risk of fire or electrical shock due to a short circuit. The Drive has NEC Class 10 overload protection.

**Minimum 240V generator size.

Installation

7

 

 

Mounting the Drive

To mount the Drive as shown in Figure 6, follow this procedure:

1.First, remove the cover by backing out screw at bottom of front cover.

2.Push on backplate with thumbs while pulling the cover toward you with index fingers, creating a gap. See Figures 3 and 4.

Figure 3 - Separate cover and backplate

Figure 4 - Gap between cover and backplate

3.Pull bottom of cover towards you; lift up on cover and remove. See Figure 5.

Figure 5 - Pull out bottom of cover

4.With the cover removed, permanently mount the Drive using the top slotted hole, plus either the three bottom holes (for flat surface

mounting) or the center bottom hole (for attaching to a post or stud). See Figure 6.

5.Ensure the Drive’s ventilation holes are not blocked and there is enough space around it to allow free air flow (minimum 3” clearance on top, bottom, and sides). See Figure 6. Once the Drive is mounted, electrical wiring can be connected.

Typical 230VAC Circuit Breaker (Double Width)

Figure 6 - Attaching Drive to wall

6.To reattach the Drive cover, hook the top of it on backplate (be sure to leave a gap). Lower bottom of cover into place. Push cover evenly against backplate, eliminating the gap. See Figure 7.

Figure 7 - Reattaching Drive cover

7.Replace screw at bottom of front cover.

Pentair PID10, PID20, PID30, PID50 User Manual

Installation

8

 

 

Wiring

To allow for ease of wiring, the enclosure wiring area is free of electronics other than the terminals. Conduit holes and knockouts are located so

that the wire can be fed straight through to the connectors, with minimal bending. The terminals accept 6-14 AWG wire.

Installations that require larger wire gauge than

6 AWG will require an external junction box. Run 6 AWG wire from the Drive into the junction box, then make external connections with wire nuts to appropriately sized wire.

NOTICE For convenience in wiring, the input and motor terminals unplug from the box. Pull them down to remove them for ease of access, as shown in Figure 8.

Verify that the terminal connectors are completely seated when you replace them. It is best practice

Figure 8 - Pull input and motor terminals down to remove, making wiring easier.

to connect all output wires (larger wire gauge) first, then all input wires.

Pump Connections

If the PENTEK INTELLIDRIVE is used with above ground motors (3-phase only) not rated for Variable Frequency Drive use, maximize motor life by limiting lead length to 25 ft. Refer to the pump owner’s manual, the National Electrical Code, and local codes for proper wire size.

The output of the Drive is single phase (2-wire or 3-wire) or 3-phase, depending on motor selection during startup.

The output power terminals (motor wire connections) are located on the lower right side of the Drive and are labeled R (Red), Y (Yellow), and B (Black). To select the wire size, multiply the wire length by 0.95 and then refer to the pump owner’s manual, the Nation Electric Code, and local codes for proper wire size.

NOTICE: Regardless of owner’s manual, wire LENGTH may not exceed 1000 ft. (305 M). NOTICE: 2-wire 1-phase connect to Y+B, not R+B.

Feed the motor cable through the 3/4” conduit hole on the bottom right side and into the appropriate terminals. If the wire is large enough to require a larger conduit hole, remove the 1-1/4” knockout and use the appropriate conduit connections. Attach the motor ground wire to the grounding screw, located on the grounding bar. Attach the motor power wires to the terminals as shown in Figure 9.

NOTICE Drive does not sense motor temperature and will not protect motor from over heating.

 

01+ 01+ I1+ I1-

I2+ I2-

V+ V- AI+

P

N

SD CARD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red to AI+

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Terminal

 

 

 

Black to AI

 

 

 

 

 

 

 

Terminal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Removable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Removable

 

 

 

 

 

 

 

 

(pull down)

 

 

Green Cable Shield/Screw

 

 

 

(pull down)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yellow

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Input Power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Motor Connections

Input

Input

 

Transducer Cable

 

 

Output

 

Connections

 

 

Ground Screw

 

 

 

 

 

 

 

Ground Screw

Ground

 

Connections

 

 

 

 

Output Ground

 

 

 

 

 

 

 

 

 

 

 

 

Figure 9 - Basic Wiring Connections for Startup

Submersible Motor: 3-Ph./ 3-W. 1-Ph., follow colors as above. Submersible Motor: 1-Ph./ 2-W., connect to Y and B, any order. Above-Ground Motors: L1 to R, L2 to Y, L3 to B; verify rotation.

Installation

9

 

 

Pressure Tank Recommendations

Minimum tank size is two gallons. Use a precharged pressure tank with Drive, as shown in Table 3. The tank size must equal at least 20 percent of the pump’s rated flow in gallons per minute (GPM), but cannot be less than two gallons capacity. For example, a pump rated at 7 GPM would require a tank of two gallons capacity or larger. A pump rated at 50 GPM would require a 10 gallon tank or larger. Tanks larger than 10 gallons can be used, but may require adjustment of Wake Delay parameter.

Table 3 - Control Pressure Set Point and Tank Pre-Charge Pressure Values (PSI).

Pressure

Precharge

Pressure

 

Precharge

Point

Point

 

Pressure

 

Pressure

Setting

Setting

 

(PSI)

 

(PSI)

(PSI)

(PSI)

 

 

 

 

 

 

 

 

 

25

18

65

 

46

 

 

 

 

 

30

21

70

 

49

 

 

 

 

 

35

25

75

 

53

 

 

 

 

 

40

28

80

 

56

 

 

 

 

 

45

32

85

 

60

 

 

 

 

 

50

35

90

 

63

 

 

 

 

 

55

39

95

 

67

 

 

 

 

 

60

42

 

(Default)

 

 

 

 

 

 

 

 

 

 

NOTICE Set pressure tank’s pre-charge to 70 percent of the system operating pressure. When using an external set point as well as an internal set point, pre-charge tank to 70 percent of the lower setpoint of the two. Some applications may require a different percentage when determining the setpoint.

Transducer Connections

A 0-100 PSI 4-20 mA transducer is provided with Drive. Install the transducer downstream of tank, as shown in Figure 1. Install transducer in a tee in a straight section of pipe with at least 1 foot of

straight pipe on each side of the tee (i.e., all fittings must be at least 1 foot away from transducer).

Feed transducer cable through the open 1/2” conduit hole on bottom of the Drive enclosure.

As shown in Figure 9, connect the red wire of the transducer cable to AI+, connect black wire to AI–, and connect the cable shield to the metal cable shield screw.

To connect the transducer wires:

1.Strip wire ½ inch

2.Push spring terminal up with finger or slotted screwdriver

3.Insert wires from bottom

4.Release spring terminal

Input Power Connections

The input power terminals are located on the lower left side and are marked L1 and L2 (see Figure 9). There is a ground screw for the input ground wire to the right of the connector (torque to 10 inch lbs). Feed wire through the 3/4” conduit hole on the bottom left side and into appropriate terminals. If wire is large enough to require a larger conduit hole, remove the 1-1/4” knockout and use appropriate conduit connections.

To determine the correct wire sizes for installation, see Table 2.

NOTICE The PENTEK INTELLIDRIVE only accepts 230V single phase input power. If incoming power does not match this, have a qualified electrician alter supply voltage to 230V/1Ph before connecting it to the Drive.­

Initial Startup

10

 

 

Initial Startup and Programming Procedures

Ensure that the cover is installed before operating the PENTEK INTELLIDRIVE.

Most installations will only require the initial startup settings. However, the installer may need to set additional parameters. Information about accessing all parameters, explanations of their functions, and procedures for changing parameter values, will be found later in this section.

Table 4 - Pentek Motor Service Factor Amps

Motor

PENTEK Part

Rating @

Service

230V

Factor

Type

Number

HP

Amps

 

 

 

P42B0005A2-01

1/2

4.7

 

P42B0007A2-01

3/4

6.2

 

P42B0010A2-01

1

8.1

 

P42B0015A2-01

1-1/2

10.4

 

P42B0005A2-02

1/2

5.1

2-Wire

P42B0007A2-02

3/4

6.1

P42B0010A2-02

1

8.0

 

 

P42B0015A2-02

1 1/2

10.6

 

P42B0005A2

1/2

4.7

 

P42B0007A2

3/4

6.4

 

P42B0010A2

1

9.1

 

P42B0015A2

1-1/2

11.0

 

P43B0005A2-01

1/2

4.8

 

P43B0007A2-01

3/4

6.0

 

P43B0010A2-01

1

7.3

 

P43B0015A2-01

1-1/2

10.9

 

P43B0005A2-02

1/2

4.5

CS/CR

P43B0007A2-02

3/4

5.7

P43B0010A2-02

1

6.8

3-Wire

P43B0015A2-02

1 1/2

10.7

 

 

P43B0005A2

1/2

4.9

 

P43B0007A2

3/4

6.3

 

P43B0010A2

1

7.2

 

P43B0015A2

1-1/2

11.1

 

P43B0020A2

2

12.2

 

P43B0005A3

1/2

2.9

 

P43B0007A3

3/4

3.9

 

P43B0010A3

1

4.7

3-Phase

P43B0015A3

1-1/2

6.1

 

P43B0020A3

2

7.6

 

P43B0030A3

3

10.1

 

P43B0050A3

5

17.5

1.Program the Drive: Apply power to the PENTEK INTELLIDRIVE. Setup Guide will appear in the display. Follow keypress sequence shown in Figure 10.

NOTICE If Setup Guide does not appear, refer to

Drive Reset Procedure, Figure 20.

Apply 230V to Drive

Enter Motor Phase (1 Phase or 3 Phase)

 

 

 

Press

Enter

 

1 Phase

 

 

 

 

 

 

 

3 Phase

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connection Type

 

 

 

Motor Type

(2 Wire or 3 Wire)

 

 

 

Subm or Above Gnd

 

 

 

 

 

 

 

 

 

Press Enter

Enter Service Factor Amps

Press Enter

Set Time

Press Enter

Set Date

Press Enter

Setup Complete

Figure 10 - Drive Setup Guide.

2.Select 80 Hz Operation, if necessary (See 60 Hz to 80 Hz Operation for more information):

A.Press MAIN MENU button.

B.Follow the keypress sequence shown in Figure 11.

Press MAIN MENU button

Use arrows to scroll to Motor

Press Enter

Use arrows to select

Max Frequency

Press Enter

Use arrows to select 80 Hz

Press Enter to save

Figure 11 - Select 80 Hz

(3-phase submersible operation only).

Initial Startup

11

 

 

3.Pump out well (if necessary):

Direct­ pump’s discharge to appropriate location not connected to system and press Pump Out. The pump will run at 45 Hz.

Adjust frequency as appropriate:

A.Press ENTER

B.Change frequency value

NOTICE Above ground pumps should run at 60 Hz for this step (until pump is primed). Then adjust frequency as necessary.

C. Press ENTER again.

Run the Drive in this mode until the well discharge runs clear, then press STOP button to stop Drive.

Risk of explosion. In Pump Out mode, pump runs at a constant speed, which can cause very high pressure if flow is restricted.

4.Verify installation: Make sure that the system has properly-sized, pressure-relief valve and pressure tank.

Make sure pressure tank’s precharge is correct. See Table 6.

Make sure pump discharge is connected to system.

Service Factor Amps

To maximize pump performance, be sure to enter the correct Service Factor Amps (SF Amps) in the PENTEK INTELLIDRIVE.

Entering SF Amps higher than the motor rating lets the Drive supply more amps to the motor than the motor is designed for and may allow the motor to overheat (see Table 4).

Entering SF Amps lower than the motor rating limits the output amps to less than the motor is designed for and will reduce the performance of the pump.

For any 1-Phase 3-Wire motor, the correct Service Factor Amp rating for the Drive is Cap Start/Cap Run amps (see Table 4). This may not match the motor nameplate, which (for a Single Phase, 3-Wire motor) will generally be Cap Start/ Induction Run Amps.

For any 3-Phase or 1 Phase, 2-Wire motor, use the motor nameplate Service Factor Amp rating.

NOTICE PENTEK® submersible motors may differ from motors of the same horsepower from other manufacturers. For 1-Phase, 3-Wire motors from all other submersible motor manufacturers, enter the motor manufacturer’s CS/CR service factor amps for your motor.

For 3-Phase or 2-Wire 1-Phase motors, use the motor nameplate amp value. Also see Retro Fit Applications. (Table 7)

5.System Start:

A.Open valves at the ends of lines so that air will escape during pressurization.

B.Press Auto Start; close valves at the ends of lines after all air has escaped.

C.The system goes into Constant Pressure Operation as soon as the transducer registers the Dry Run Sensitivity parameter (default

is 10 PSI). If system pressure does not reach that PSI value within 3 minutes, the Drive will stop. Press Auto Start again to restart line fill. If longer priming or line fill time is required, adjust Fill Time parameter. See Table 5.

Changing a Parameter Value

This procedure works for ANY parameter.

A.Press MAIN MENU button.

B.Follow the keypress sequence shown in Figure 12:

A shorthand way to remember this is:

Press ENTER to highlight a value

Use arrows to change valve

Press ENTER again to save it

If new value is not saved, any screen change will result in the loss of the new value.

Table 5 lists all available commands and parameters for the PENTEK INTELLIDRIVE.

Use arrows to find parameter

Press Enter

Use arrows to change value

Press Enter

to save

Figure 12 - Changing parameter value.

Programming

12

 

 

60 Hz to 80 Hz Operation

When installing the PENTEK INTELLIDRIVE with a motor and liquid end of the same HP rating, operate it at 60 Hz (the default value). The Drive can be operated at frequencies of up to 80 Hz

when the installation uses a 3-phase motor 2 times the size of the pump. For example, a 1 HP pump with a 2 HP 3-phase motor. This combination

will equal the performance of a conventional 2 HP pump.

Press Main Menu and follow the keypress sequence shown in Figure 11. Be sure to press ENTER to save the new Max Frequency selected. The Drive will now use the new value selected.

NOTICE The Drive will not allow the output amps to go above the Service Factor Amps selected on the keypad. Because of this, some 80 Hz operations may be limited. This protects the motor and may be a common occurrence in a 80Hz operation.

Keypad Lock - Password

The password locks or unlocks the blue buttons on keypad. All PENTEK INTELLIDRIVE units are shipped from factory with the default password 7777. It can be changed to any other 1 to 4 digit number. To reset password to a unique password for unit, unlock keypad (see below) and follow the keypress sequence shown in Figure 12 to make the change.

If installer does not press the password button, then the keypad will automatically lock 60 minutes after the Drive is powered up. The time out period is adjustable (see Table 5).

To unlock keypad press Password, use directional arrows to select numeric code and press ENTER.

NOTICE For more detailed information on keypad functions, see Figure 2.

Pump Out Operation

(Verify Keypad is unlocked) Press Pump Out Key. Drive will ask “Is The Valve Open?” and the default answer “No” will be displayed. Press ENTER to highlight “NO”, use arrows to change display to “Yes”, press ENTER. The Drive will start pump in

a constant speed mode (default 45Hz). The pump will run until STOP or Auto Start are pressed. If speed change is necessary, press enter to highlight value, use arrows to change value, then press enter to save. NOTICE: Above ground pumps should run at 60Hz for this step (until pump is primed). Then adjust frequency as necessary.

Setting the Pressure

NOTICE Default pressure setting is 60 PSI. If this value is changed, adjust tank pressure accordingly (see Table 3).

The Over Pressure parameter may need to be adjusted if the default pressure setting is increased. Do not set the Over Pressure paramter above the operating pressure of the pressure relief valve in the water system.

There are three ways to change the pressure setpoint:

1.While running the pump

Follow keypress sequence shown in Figure 13 to make desired change. This parameter allows either Internal or External Setpoint to be changed, depending on which one is referenced at the time the change is made.

2.Via the PSI Preset (Shown in Figure 14).

3.Via the Main Menu (Main Menu/Settings/ Setpoint/Internal Setpoint)

Press Auto Start

Verify

“Running Fixed Press”

displayed on screen

Press Enter

Use arrows to change the value

Press Enter to Save

Figure 13 - Change PSI Setpoint while running pump.

Press PSI Preset

Press Enter

Use arrows to change the value

Press Enter to Save

Figure 14 - Change PSI Setpoint using PSI Preset.

Programming

13

 

 

Table 5 lists all available commands and parameters for the PENTEK INTELLIDRIVE.

Table 5 - Main Menu and Parameters

Menu

Parameter

Unit of

 

Value

 

Description

Settings

Measure

Default

Min.

Max.

 

 

 

Hour Format

Hours

12Hr

12Hr

24Hr

Selects 12 or 24 hour time scale.

Time/Date

Time

HH:MM

1:00 AM

1

24

Sets current time. Used for time

stamp in fault log.

 

 

 

 

 

 

Date

MM/DD/YYYY

1/1/12

Sets current date. Used for date

 

stamp in fault log.

 

 

 

 

 

 

 

 

 

 

 

 

Sets the PID controller gain. Used

 

Proportional

 

 

 

 

in conjunction with all PID Control

 

1500

0

10000

parameters to control how fast or

 

Gain

 

 

 

 

 

slow the Drive reacts to pressure

 

 

 

 

 

 

 

 

 

 

 

 

changes.

 

 

 

 

 

 

Sets the PID controller integration

 

Integration

 

 

 

65000

time. Used in conjunction with all

 

Milliseconds

1500 ms

20 ms

PID Control parameters to control

PID Control

Time

 

 

 

ms

how fast or slow Drive reacts to

 

 

 

 

 

 

 

 

 

 

 

pressure changes.

 

 

 

 

 

 

Sets PID controller derivation time.

 

Derivation

 

 

 

10000

Used in conjunction with all PID

 

Milliseconds

60 ms

0 ms

Control parameters to control how

 

Time

 

 

 

ms

fast or slow Drive reacts to pressure

 

 

 

 

 

 

 

 

 

 

 

 

changes.

 

Derivative

120

0

2000

Sets derivative filter time constant

 

Limit

for PID controller.

 

 

 

 

 

 

Boost

 

 

 

 

First part of Boost Process. Pressure

 

PSI

3 PSI

3 PSI

10 PSI

boost that happens before it goes to

 

Differential

 

 

 

 

 

Wake Delay.

 

 

 

 

 

 

 

Boost Delay

MM:SS

1 Min

30 Sec

5 Min

The time Drive takes to start Boost

 

Process after system has stabilized.

Sleep

 

 

 

 

 

Wake Up

PSI

5 PSI

5 PSI

15 PSI

Pressure amount below setpoint that

 

 

Differential

wakes up Drive.

 

 

 

 

 

 

Second part of the Boost Process.

 

Wake Delay

MM:SS

15 Sec

3 Sec

2 Min

The time it takes to ramp down

 

 

 

 

 

 

pressure during the Boost Process.

 

Password Time

HH:MM

1 Hr

1 Min

6 Hr

Amount of time it takes to lock

Password

Out

keypad (after last button is pressed).

 

 

 

 

 

Password

7777

0000

9999

Password used to unlock keypad.

Programming

 

 

 

 

14

 

 

 

 

 

 

Table 5 - Continued

 

 

 

 

 

 

 

 

 

 

 

 

Menu

Parameter

Unit of

 

Value

 

Description

Settings

Measure

Default

Min

Max

 

 

 

 

 

 

 

Max

Main pressure setpoint used. Sets

 

 

 

 

 

main system operational pressure.

 

Internal

 

 

 

Sensor

 

PSI

60 PSI

15 PSI

This parameter is accessed here,

 

Setpoint

Value

through PSI Preset button, or by

 

 

 

 

minus 3

 

 

 

 

 

pressing Enter button while in

 

 

 

 

 

PSI.

Constant Pressure operation.

 

 

 

 

 

 

Setpoints

 

 

 

 

 

Second pressure setpoint. When

 

 

 

 

 

another pressure setting is desired

 

 

 

 

 

Max

other than Internal Setpoint.

 

External

 

 

 

Sensor

Additional programming needed in

 

PSI

40 PSI

15 PSI

Value

I/O section. Requires an external

 

Setpoint

 

 

 

 

minus 3

switch or timer to be wired to

 

 

 

 

 

 

 

 

 

 

PSI.

digital input terminals. It is only

 

 

 

 

 

 

active when there is voltage present

 

 

 

 

 

 

at the digital input terminals.

Sub Menu

Parameter

Unit of

Default

Min

Max

Description

Measure

 

 

 

 

 

 

 

 

 

 

 

 

Selects phase of motor to be

 

Motor Phase

 

 

 

 

operated. An additional sub menu

 

_

1

1

3

will appear, based on phase

 

 

 

 

 

 

selection, to select proper motor

 

 

 

 

 

 

type.

 

Connection

 

 

 

 

Wire type for 1 phase motor

 

3 wire

3 wire

2 wire

operation only. Can only access by

 

Type

first setting Motor Phase parameter

 

 

 

 

 

 

to 1 Phase.

 

 

 

 

 

 

Motor type for 3 phase motor

 

Motor Type

Subm

Subm

Above

operation only. Can only access by

 

Gnd

first setting Motor Phase parameter

 

 

 

 

 

Motor

 

 

 

 

 

to 3 Phase.

 

Service Factor

 

 

 

Per

Service factor amps (max. load) of

 

A

00.0 A

00.0 A

drive

motor the Drive is operating. Sets

 

Amps

and

maximum allowed amps at output

 

 

 

 

 

 

 

 

 

motor

of Drive. See Table 8 for values.

 

Min Frequency

Hz

30 Hz

30 Hz

1 below

Minimum frequency (speed) motor

 

Max

will run.

 

 

 

 

 

Hz

 

 

 

 

 

 

 

 

 

 

 

 

Maximum frequency (speed)

 

Max

 

 

1 above

 

motor will run. Up to 80Hz is only

 

Hz

60 Hz

Min

80 Hz

available on submersible 3-phase

 

Frequency

 

 

 

Hz

 

motors (when motor is 2x the HP

 

 

 

 

 

 

 

 

 

 

 

of pump).

 

 

 

 

 

 

Maximum pressure value of

Sensor

Max Sensor

 

 

 

 

transducer sensor used with Drive.

PSI

100 PSI

100 PSI

300 PSI

Only change if different transducer

Value

 

 

 

 

 

is used with Drive, other than 100

 

 

 

 

 

 

 

 

 

 

 

 

PSI max scale.

Programming

 

 

 

 

15

 

 

 

 

 

 

Table 5 - Continued

 

 

 

 

 

 

 

 

 

 

 

 

Menu or

Parameter

Unit of Measure

Value

 

Description

Sub Menu

Default

Min

Max

 

 

 

 

Excessive

 

 

 

 

Enables or disables Excessive Runtime

 

Runtime

_

Disabled

Disabled

Enabled

 

Detection.

Ex Runtime

Detection

 

 

 

 

 

 

 

 

 

 

Excessive

Hours

24

1

100

Number of hours Drive can run before it

 

Runtime Hours

faults on Excessive Runtime.

 

 

 

 

 

 

Auto Restart

Minutes

10 Min

3 Min

60 Min

Time Drive waits to restart pump when

 

Delay

Dry Run is detected.

 

 

 

 

 

 

Number of

 

 

 

 

Number of tries Drive attempts to restart

 

3

0

5

pump when Dry Run condition is

 

Resets

 

 

 

 

 

detected.

 

 

 

 

 

 

 

Detection Time

M:SS

15 Sec

5 Sec

10 Min

Time the Drive takes to recognize Dry

 

Run condition.

 

 

 

 

 

 

Dry Run

 

 

 

 

 

Pressure value that Dry Run condition

 

 

 

 

 

is detected at. Dry Run fault will occur

 

 

 

 

 

 

 

Sensitivity

PSI

10

0

300

if this pressure cannot be met within

 

 

 

 

 

 

Detection Time window. Lower pressure

 

 

 

 

 

 

= less sensitivity.

 

 

 

 

 

 

Time allowed to fill (prime) pipes during

 

Fill Time

M:SS

1 M

15 S

10 M

Auto Line Fill process. Relates to Dry Run

 

Sensitivity value. (Time starts after 55 Hz

 

 

 

 

 

 

 

 

 

 

 

 

is reached).

 

 

 

 

 

 

Selects operation of Drive when terminal

 

Digital Input 1

 

 

 

 

I1 or I2 is used. Select between Unused,

 

 

Unused

Run Enabled, Ext Fault, and Setpoint. The

 

 

Drive will respond to selected command

 

 

 

 

 

 

I/O

Digital Input 2

 

 

 

 

when voltage is present at I1 or I2

 

 

 

 

 

terminal.

 

 

 

 

 

 

Selects the operation of Drive when

 

Relay Output

Unused

terminal O1 is used. Select between

 

Unused, Run, and Fault. The Drive closes

 

 

 

 

 

 

 

 

 

 

 

 

the Relay when Run or Fault is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sets Over Pressure Warning value.

Over Press

Over Pressure

PSI

80 PSI

15 PSI

97 PSI

Change if higher than 80 PSI system

 

 

 

 

 

 

pressure is needed.

 

 

 

 

 

 

Selects whether Ground Detection

 

No Ground

 

 

 

 

parameter is Enabled or Disabled. If

No Ground

Enabled

Disabled

Enabled

Disabled is selected, it will revert back to

Detection

 

 

 

 

 

Enabled after 72 hours. Warning LED will

 

 

 

 

 

 

 

 

 

 

 

 

flash entire time it is Disabled.

 

 

 

 

 

 

Resets all parameters to factory defaults.

Reset

Factory Reset

No

No

Yes

Displays Setup Guide after it is complete.

Software version displayed here. Does

 

 

 

 

 

 

 

 

 

 

 

 

not clear fault log.

SW Update

Software Update

Disabled

Disabled

Enabled

Used to update software, if necessary.

 

 

 

 

 

 

 

I/O Connections

16

4.The I/O terminals are located in the center of the wiring compartment, as shown previously in Figure 9.

The Digital Input connections (I1 and I2) are used to control the Drive based on the state of an external device, such as a flow switch, moisture sensor, alternator, or other device. Programming is needed to activate any of these functions (see Table 5).

The Output Relay (O1) is used to control an external device based on two states of Drive; either Running the pump or Faulted. Programming is needed to activate any of these functions (see Table 5).

Cable Installation

Three 1/2” conduit knockouts are provided on the bottom of the Drive enclosure for the I/O wires.

Break out the closest 1/2” knockout and route the wires through. Use a cord grip to prevent the wire from rubbing and causing a short.

NOTICE Never run low voltage I/O wire through the same conduit hole as the 230V input wires or motor wires.

To connect the external wires to the terminals:

1.Strip wire ½ inch

2.Push spring terminal up with finger or slotted screwdriver

3.Insert wires from bottom

4.Release spring terminal

Connection Examples

Figures 15-18 show various connection schemes for typical applications. Table 6 describes each I/O terminal, including purpose and rating.

+

115 VAC or

230 VAC

-

Figure 16 - Example external Input with external supply

Figure 17 - Example Output relay with internal 24 volt supply

Figure 15 - Example Input with internal 24 volt

+

115 VAC

supply

or

 

230 VAC

 

-

Figure 18 - Example Output relay with external supply

I/O Connections

 

17

 

 

 

 

Table 6 - I/O Function, Connections, Ratings

 

 

 

 

 

 

Label

Function

Connection

Rating

 

 

 

 

AI+

Positive connection for transducer

Red transducer wire

24 Volt

AI-

Negative connection for transducer

Black transducer wire

(supplied)

 

 

Positive side of 24V external device, i.e.,

 

V+

Positive side of 24 volt power supply.

flow switch, moisture sensor, alternator,

 

Used to power external devices.

etc. Need to complete the circuit with V-.

 

 

 

 

 

See Figures 15 and 17.

40mA maximum

 

 

 

 

Negative side of 24 volt power supply.

Typically to I1-, I2-, or O1+. Used with

output

V-

a flow switch, moisture sensor, alternator,

 

Used to power external devices.

etc. Need to complete the circuit with V+.

 

 

 

 

 

See Figures 15 and 17.

 

 

 

 

 

 

Positive connection of Digital Input 1.

From an external device i.e., flow switch,

 

I1+

moisture sensor, alternator, etc. Requires

 

Connect when using an external device to

 

complete circuit connection with I1-. See

 

 

control Drive.

 

 

Figures 15 and 16.

 

 

 

 

 

 

 

 

 

Negative connection of Digital Input 1.

Can be from V- or from the negative side

 

I1-

of an external power supply. Requires

 

Connect when using an external device to

 

complete circuit connection with I1+. See

 

 

control Drive.

Accepts 24VDC

 

Figures 15 and 16.

 

 

 

and up to

 

 

From an external device, i.e., flow switch,

 

Positive connection of Digital Input 2.

230VAC

I2+

Connect when using an external device to

moisture sensor, alternator, etc. Requires

 

complete circuit connection with I2-. See

 

 

control Drive.

 

 

Figures 15 and 16.

 

 

 

 

 

 

 

 

 

Negative connection of Digital Input 2.

Can be from V- or from the negative side

 

I2-

of an external power supply. Requires

 

Connect when using an external device to

 

complete circuit connection with I2+. See

 

 

control Drive.

 

 

Figures 15 and 16.

 

 

 

 

 

 

 

 

O1+

Output relay (dry contacts) connection.

Positive wires of an external device. See

Accepts up

Programmed to close when pump is

to 5 Amps at

Figures 17 and 18.

 

Running or Faulted.

24VDC and

 

 

 

 

 

8 Amps at up to

 

Output relay (dry contacts) connection.

 

O1+

Positive wires of an external device. See

230VAC

Programmed to close when pump is

*Only non-

Figures 17 and 18.

 

Running or Faulted.

 

 

inductive loads

 

 

 

 

 

 

 

P

Positive connection of an RS-485

Positive wire from RS-485 device.

 

communication device (see Figure 19).

Per RS-485

 

 

N

Negative connection of an RS-485

Negative wire from RS-485 device.

Standard

communication device (see Figure 19).

 

 

 

 

 

 

 

 

Additional Information

18

 

 

RS-485 Communications

RS-485 is a US-based telecommunications standard for binary serial communications between devices. It is the protocol, or set of specifications, that needs to be followed to allow devices that implement the standard to speak to each other.

A fully compliant RS-485 port is included in the PENTEK INTELLIDRIVE system to permit serial connections among more than two devices on an RS-485 compliant network. Figure 19 shows twowire connection to the Drive.

AI- P N SD CA

Figure 19 - Example RS-485 Connection

Lightning/Surge Protection

Lightning arrestors or other surge suppressing devices can be used with this product. MOV (Metal Oxide Varistor), SOV (Silicon Oxide Varistor).

Accessories

Part Description

Qty

Part Number

 

 

 

Alternating Control Panel

1

VFD-ALT

 

 

 

Moisture Sensor

1

VFD-WS

 

 

 

Surge Protection Kits

1

VFD-SGA

 

 

 

300 PSI Transducer

1

U17-2000

 

 

 

1” FPT Flow Switch 1.5 GPM

1

U17-1999

Normally Open

 

 

 

 

 

Filter Kit

1

VFD-SCRN

 

 

 

Retrofit Applications

When retrofitting an installation with the PENTEK INTELLIDRIVE, most of the preceding text can be applied. As a convenience, the recommended Service Factor Amps for nonPENTEK motors is provided in Table 7. Always verify Service Factor Amp values from current manufacturer literature.

Table 7 - Service Factor Amps @ 230V

 

 

Service Factor Rating,

Motor Type

HP

in Amps

 

 

CentriPro¹

Franklin²

 

1/2

4.7

 

2-Wire

3/4

6.4

N/A

1

9.1

 

 

 

1-1/2

11.0

 

 

1/2

4.9

4.3

CS/CR

3/4

6.3

5.7

1

7.2

7.1

3-Wire

1-1/2

11.1

11.5

 

 

2

12.2

13.2

 

1/2

2.9

2.9

 

3/4

3.9

3.8

 

1

4.7

4.7

3-Phase

1-1/2

6.1

5.9

 

2

7.6

8.1

 

3

10.1

10.9

 

5

17.5

17.8

¹CentriPro SFA data was taken from the March 2012 BMAID manual on 4/2012.

²Franklin Electric SFA data was taken from the 7/2011 Franklin Electric AIM manual on 4/2012.

NOTICE The PENTEK INTELLIDRIVE will not operate Franklin Electric 2-wire motors.

Repair Parts

Part Description

Qty

Part Number

 

 

 

Input Terminal Block

1

PID-CON2

Connector

 

 

Output Terminal Block

1

PID-CON3

Connector

 

 

 

 

 

Cooling Fan

1

PID-FAN-R

 

 

 

100 PSI Transducer

1

U17-1561-R

 

 

 

10’ Transducer Cable

1

VFD-10TCB

 

 

 

20’ Transducer Cable*

1

VFD-20TCB

 

 

 

50’ Transducer Cable*

1

VFD-50TCB

 

 

 

100’ Transducer Cable*

1

VFD-100TCB

 

 

 

200’ Transducer Cable*

1

VFD-200TCB

 

 

 

Keypad

1

PID-HMI-R

 

 

 

1/2” Cordgrip

10pk

PID-GRP

 

 

 

* Purchase Separately

Troubleshooting*

19

 

 

 

 

 

 

Fault

Possible Causes

Solution

 

 

 

 

Shorted output

Check for any shorts in motor cables.

 

 

 

 

Damaged wire insulation

Check motor wire insulation with a megger.

Over Current

 

 

Missing Phase in 3-Phase motor

Ohm cable and motor to confirm balanced Ohms.

 

 

 

 

Entered wrong Service Factor

Review motor perameters in main menu.

 

Amps

 

 

 

 

 

 

Internal Drive short

With power to Drive off, measure outputs with

 

ohmmeter to detect short.

Over Voltage

 

 

 

Power cycling on and off

Check for a generator or switching on input line.

 

 

 

 

 

High line voltage

Measure incoming line voltage to Drive; should

 

Low line voltage

be between 190V and 265V.

 

 

 

 

Temporary loss of power

Check for local power outage.

 

 

 

Under Voltage

Excessive load current

Check motor is correctly sized for the application.

 

 

Loss of a motor phase

Check correct voltage is present on all motor

 

 

leads.

 

 

 

 

 

 

Power was removed from Drive

Check correct voltage is present on all input lines.

 

 

 

 

Exceeding Service Factor Amps

Check Service Factor Amps entered are correct.

 

 

 

Check pump and motor are correct.

 

 

 

 

 

Cannot Start Motor

No Service Factor Amps value

Check Service Factor Amps entered and are

entered

correct.

 

 

 

 

There is an open (connection) in

Check resistance of all motor wires is correct.

 

motor wires

 

 

 

 

 

 

Locked rotor

Pull pump check for debris in pump.

 

 

 

 

Operation at open discharge

May need to reduce Dry Run Sensitivity pressure

 

or apply back pressure on transducer.

 

 

 

 

 

 

Drive cannot read transducer

Check linearity of transducer, as it may be

Dry Run

damaged. See Troubleshooting Guide for more

signal

 

 

information.

 

Possible leak

Check for pipe break or large leak.

 

 

 

 

Dry running pump

Check water level in well.

 

 

 

 

Ground wire shorted to motor

Check the ground wire for short to motor phase

Ground Fault

phase

wire or check insulation integrity with a megger.

 

 

Long motor cable length

Motor cable length more than 1000 ft is not

 

 

recommended.

 

 

 

 

 

 

Ungrounded Drive

Ground Detect parameter can be disabled, but

 

will reactivate after 72 hours.

System Not Grounded

 

 

 

Unbalanced or three phase

Line to line voltage must be twice line to ground

 

 

incoming voltage.

voltage.

 

 

 

Troubleshooting

 

20

 

 

 

Troubleshooting, continued

 

 

 

 

 

Fault

 

Possible Causes

Solution

 

 

 

 

 

 

Intermittent connection

Check all transducer wires are securely connected

 

 

or for damaged cable insulation.

 

 

 

 

 

 

 

 

 

 

Check for proper wiring of all transducer wires

 

 

Open Connection

and verify cable connector securely attached to

Open Transducer

 

 

transducer.

 

 

 

 

Drive cannot read transducer

Check electrical system for ground loops or no

 

 

 

 

signal

ground connection.

 

 

 

 

 

 

Transducer wires crossed

Check red is in AI+ and black is in AI-.

 

 

Possible failed transducer

Check linearity of transducer; see Troubleshooting

 

 

Guide for more information.

 

 

 

 

 

 

 

 

 

Short in transducer wires

Check for shorted transducer wire or damaged

 

 

insulation.

Shorted Transducer

 

 

 

 

 

 

Possible failed transducer

Check linearity of transducer; see Troubleshooting

 

 

 

 

Guide for more information.

 

 

 

 

 

 

 

 

 

 

Check ambient temperature is not above 50°C

Over Temperature

 

Excessive heating in drive

(122°F).

 

 

 

Check for inoperable or unobstructed fan.

 

 

 

 

 

 

 

 

 

 

Check vents are not obstructed.

 

 

 

 

 

 

Leak detected

Check for leaks in pipe system.

 

 

 

 

Excessive Runtime

 

Application calls for long run

Extend Excessive Runtime Hours limitation.

 

 

times

Disable Excessive Runtime Fault.

 

 

 

 

 

 

 

Drive will auto reset and attempt to clear fault.

Internal Fault

 

Internal voltages are out of range

Fault Reset can be pressed to clear fault as well.

 

Then try to operate pump. If fault continues Drive

 

 

 

 

 

 

may need replacement.

 

 

 

 

Hardware Fault

 

 

Fault Reset can be pressed to clear fault. Then

 

Internal hardware failure

try to operate pump. If fault continues Drive may

 

 

 

need replacement.

 

 

 

 

 

 

The external device detected fault

 

External Fault

 

condition and closed the I1 or

Check external device.

 

 

I2 input

 

 

 

Motor not wired correctly to drive

2-Wire motor should be connected to Y & B

 

 

 

 

Low Amps

 

Thermal protector open in 1-phase

Wait 20 minutes then restart pump.

 

 

motor

 

 

 

Missing motor phase

Check all motor connections at the Drive.

 

 

 

 

*For additional Troubleshooting information, please visit www.sta-rite.com/resources/images/16455.pdf for a downloadable guide.

Troubleshooting

 

21

 

 

 

Troubleshooting, continued

 

 

 

 

 

Warning

 

Possible Causes

Solution

 

 

 

 

 

 

 

Verify ground wire is connected on both incoming

 

 

 

voltage side and motor side of Drive.

 

 

 

 

 

 

Ungrounded Drive, with ground

With the power disconnected, use an ohmmeter

 

 

to verify which pipe the Drive’s transducer

Warning LED flashing

 

detection parameter disabled (will

 

is connected to. Also verify that the input

 

operate for 72 hours and then

 

 

ground wire is at the same potential, e.g., has

 

 

fault).

 

 

approximately the same ohm reading.

 

 

 

 

 

 

 

 

 

 

Verify the input ground is connected all the way

 

 

 

back to electrical panel.

 

 

 

 

Jam Warning

 

Debris in pump stopping motor

Drive tries to free debris in pump by reversing or

 

from turning (locked rotor).

pulsing motor.

 

 

 

 

 

 

 

 

 

Drive stops and waits 1 minute, then checks

Over Pressure Warning

 

Pressure rising above Over

that pressure is below the Overpressure Setting

 

Pressure setting.

pressure. Below it restarts, if not checks again in

 

 

 

 

 

another minute. Can increase over-pressure value.

 

 

 

 

Temp Derate

 

Plugged vents, fan not working,

Improve ventilation, verify fan is working, provide

 

 

high ambient temp, direct

shade, etc. Verify proper system sizing.

 

 

sunlight, etc. Also high power

 

 

 

draw.

 

 

 

 

 

Hardware Fault

 

Internal drive error.

Power cycle the drive. If Fault continues drive may

 

 

 

need replacement.

 

 

 

 

Parameter Out of Range

 

Internal drive error.

Power cycle the drive. Reset drive to factory

 

 

 

defaults. If Fault continues, drive may need

 

 

 

replacement

 

 

 

 

Temp Meas Error

 

Internal drive error.

Power cycle the drive.

 

 

 

 

DC Undervoltage

 

Low voltage on DC Bus caused

Check wiring for shorts, imbalance, and voltage.

 

 

by heavy loading, low incoming

Verify proper grounding.

 

 

voltage, or unbalanced output

 

 

 

current.

 

 

 

 

 

Drive Reset Procedure

Follow this keypress sequence to test the Drive.

Press Password

button

Enter Passwword

 

 

 

Press up or down arrow

 

 

 

Change “No” to “Yes”

(Default is 7777)

 

 

 

until Reset appears

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press

Enter

 

 

 

 

 

 

 

 

Press

Enter

 

 

 

 

 

 

 

 

 

 

Press Main Menu

 

 

 

Press Enter to Edit

 

 

 

Confirm Reset

button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

After confirming Reset, do not press any keys until the Setup Guide appears.

Figure 20 - Drive Reset Procedure

NOTICE In a domestic environment, this product may cause radio interference which may require supplementary mitigation measures.

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