MTS Multipurpose Express User Manual
MTS TestSuite
Multipurpose Express Operator Guide
100-230-367 D be certain.
Software Version: MTS TestSuite MP 2.5 or later / Document PN: 100-230-367 D / Release Date: January 2013
© 2013 MTS Systems Corporation. All rights reserved.
MTS is a registered trademark and MTS TestSuite is a trademark of MTS Systems Corporation within the
United States. These trademarks may be protected in other countries.
Windows and Windows NT are registered trademarks of Microsoft Corporation. All other trademarks or
service marks are property of their respective owners.
Software use and license is governed by MTS’s End User License Agreement which defines all rights
retained by MTS and granted to the End User. All Software is proprietary, confidential, and owned by MTS
Systems Corporation and cannot be copied, reproduced, disassembled, decompiled, reverse engineered,
or distributed without express written consent of MTS
MTS software is developed using established quality practices in accordance with the requirements detailed
in the ISO 9001 standards. Because MTS-authored software is delivered in binary format, it is not user
accessible. This software will not change over time. Many releases are written to be backwards compatible,
creating another form of verification. The status and validity of MTS’s operating software is also checked
during system verification and routine calibration of MTS hardware. These controlled calibration processes
compare the final test results after statistical analysis against the predicted response of the calibration
standards. With these established methods, MTS assures its customers that MTS products meet MTS’s
exacting quality standards when initially installed and will continue to perform as intended over time.
Contents
1.0 Technical Support 5
2.0 Preface 9
3.0 Overview 13
4.0 Operator Procedures 17
1.1.0 How to Get Technical Support........................................................................................................5
1.2.0 Before You Contact MTS................................................................................................................5
1.3.0 If You Contact MTS by Phone........................................................................................................7
1.4.0 Problem Submittal Form in MTS Manuals.....................................................................................8
2.1.0 Before You Begin............................................................................................................................9
2.2.0 Documentation Conventions...........................................................................................................9
3.1.0 Introduction...................................................................................................................................14
3.2.0 Operator Privileges........................................................................................................................14
3.3.0 MPX Main Window......................................................................................................................15
3.4.0 Typical Test WorkFlow.................................................................................................................16
4.1.0 Opening a Test Station..................................................................................................................18
4.1.1.0 Starting Station Manager and Loading Station Conguration.......................................18
4.1.2.0 Creating a Desktop Shortcut that Includes a Controller.................................................18
4.1.3.0 Starting MPX and Applying Hydraulic Power...............................................................19
4.2.0 Install a Specimen.........................................................................................................................20
4.2.1.0 Before You Begin...........................................................................................................20
4.2.2.0 Setting Station Limits in Station Manager Application.................................................20
4.2.3.0 Positioning Actuator and Installing Specimen...............................................................21
4.2.4.0 Applying Offsets to the Input Signal—Optional............................................................22
4.3.0 Run a Test......................................................................................................................................23
4.3.1.0 Selecting a Test...............................................................................................................23
4.3.2.0 Correcting Resource Validation Errors...........................................................................24
4.3.3.0 Creating a New Test Run................................................................................................24
4.3.4.0 Running the Test.............................................................................................................24
4.3.5.0 Testing Additional Specimens........................................................................................25
4.4.0 Other Operator Procedures............................................................................................................25
4.4.1.0 Stopping a Test...............................................................................................................25
4.4.2.0 Holding and Restarting a Test........................................................................................26
4.4.3.0 Connecting to a Controller.............................................................................................26
4.4.4.0 Resolving Resource Validation Errors...........................................................................27
4.4.4.1.0 Remapping Resource Validation Errors..........................................................27
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4.5.0 Diagnostic Files.............................................................................................................................28
4.5.1.0 Diagnostic Files Overview.............................................................................................28
4.5.2.0 Create Diagnostic File Window.....................................................................................28
4.5.3.0 Creating a Diagnostic File..............................................................................................30
4 MTS TestSuite
1.0 Technical Support
1.1.0 How to Get Technical Support
Start with your manuals
The manuals supplied by MTS provide most of the inf ormation you need to use and maintain your equipment.
If your equipment includes software, look for online help and README files that contain additional product
information.
Technical support methods
MTS provides a full range of support services after your system is installed. If you ha ve any questions about
a system or product, contact Technical Support in one of the following ways.
Web site
Outside the U.S.
For technical support outside the United States, contact your local sales and service office. For a list of
worldwide sales and service locations and contact information, use the Global MTS link at the MTS web site:
www.mts.com > Global Presence > Choose a Region
www.mts.com > Contact Us (upper-right corner) > In the Subject field, choose
To escalate a problem; Problem Submittal Form
Worldwide: tech.support@mts.comE-mail
Europe: techsupport.europe@mts.com
Worldwide: 1 800 328 2255 - toll free in U.S.; +1 952 937 4000 - outside U.S.Telephone
Europe: +800 81002 222, International toll free in Europe
1.2.0 Before You Contact MTS
MTS can help you more efficiently if you have the following information available when you contact us for
support.
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Know your site number and system number
The site number contains your company number and identifies y our equipment type (such as material testing
or simulation).The number is typically written on a label on your equipment before the system leaves MTS.
If you do not know your MTS site number, contact your sales engineer.
Example site number: 571167
When you have more than one MTS system, the system job number identifies your system.You can find
your job number in your order paperwork.
Example system number: US1.42460
Know information from prior technical assistance
If you have contacted MTS about this problem before, we can recall your file based on the:
• MTS notification number
• Name of the person who helped you
Identify the problem
Describe the problem and know the answers to the following questions:
• How long and how often has the problem occurred?
• Can you reproduce the problem?
• Were any hardware or software changes made to the system before the problem started?
• What are the equipment model numbers?
• What is the controller model (if applicable)?
• What is the system configuration?
Know relevant computer information
For a computer problem, have the following information available:
• Manufacturer’s name and model number
• Operating software type and service patch information
• Amount of system memory
• Amount of free space on the hard drive where the application resides
• Current status of hard-drive fragmentation
• Connection status to a corporate network
Know relevant software information
For software application problems, have the following information available:
• The software application’s name , v ersion number, build number, and (if av ailable) softw are patch number.
This information can typically be found in the About selection in the Help menu.
• The names of other applications on your computer, such as:
• Anti-virus software
• Screen savers
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• Keyboard enhancers
• Print spoolers
• Messaging applications
1.3.0 If You Contact MTS by Phone
A Call Center agent registers your call before connecting you with a technical support specialist.The agent
asks you for your:
• Site number
• Name
• Company name
• Company address
• Phone number where you can be reached
If your issue has a notification number, please provide that number. A new issue will be assigned a unique
notification number.
Identify system type
To enable the Call Center agent to connect you with the most qualified technical support specialist available,
identify your system as one of the following types:
• Electrodynamic material test system
• Electromechanical material test system
• Hydromechanical material test system
• Vehicle test system
• Vehicle component test system
• Aero test system
Be prepared to troubleshoot
Prepare to perform troubleshooting while on the phone:
• Call from a telephone close to the system so that you can implement suggestions made over the phone.
• Have the original operating and application software media available.
• If you are not familiar with all aspects of the equipment operation, have an experienced user nearby to
assist you.
Write down relevant information
In case Technical Support must call you:
• Verify the notification number.
• Record the name of the person who helped you.
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• Write down any specific instructions.
After you call
MTS logs and tracks all calls to ensure that you receive assistance for your problem or request. If you have
questions about the status of your problem or have additional information to report, please contact Technical
Support again and provide your original notification number.
1.4.0 Problem Submittal Form in MTS Manuals
Use the Problem Submittal Form to communicate problems with y our software, hardware, man uals, or service
that are not resolved to your satisfaction through the technical support process.The form includes check
boxes that allo w you to indicate the urgency of y our problem and y our e xpectation of an acceptable response
time.We guarantee a timely response—your feedback is important to us.
You can access the Problem Submittal Form at www.mts.com > Contact Us (upper-right corner) > In the
Subject field, choose To escalate a problem; Problem Submittal Form
8 MTS TestSuite
2.0 Preface
2.1.0 Before You Begin
Safety first!
Before you use y our MTS product or system, read and understand the safety information provided with your
system. Improper installation, operation, or maintenance can result in hazardous conditions that can cause
severe personal injury or death, or damage to your equipment and specimen. Again, read and understand
the safety information provided with your system before you continue. It is very important that you remain
aware of hazards that apply to your system.
Other MTS manuals
In addition to this manual, you may receive additional manuals in paper or electronic form.
You may also receive an MTS System Documentation CD. It contains an electronic copy of the manuals that
pertain to your test system.
Controller and application software manuals are typically included on the software CD distribution disc(s).
2.2.0 Documentation Conventions
The following paragraphs describe some of the conventions that are used in your MTS manuals.
Hazard conventions
Hazard notices may be embedded in this manual.These notices contain safety information that is specific
to the activity to be performed. Hazard notices immediately precede the step or procedure that may lead to
an associated hazard. Read all hazard notices carefully and f ollow all directions and recommendations.Three
different levels of hazard notices may appear in your manuals. Following are examples of all three levels.
(for general safety information, see the safety information provided with your system.)
DANGER:
Danger notices indicate the presence of a hazard with a high level of risk which, if
ignored, will result in death, severe personal injury, or substantial property damage.
WARNING:
Warning notices indicate the presence of a hazard with a medium lev el of risk which,
if ignored, can result in death, severe personal injury, or substantial property damage.
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CAUTION:
Caution notices indicate the presence of a hazard with a low level of risk which, if
ignored, could cause moderate or minor personal injury or equipment damage, or
could endanger test integrity.
Other special text conventions
Important:
Important notices provide information about your system that is essential to its proper
function.While not safety-related, if the important information is ignored, test results may
not be reliable, or your system may not operate properly.
Note:
Notes provide additional information about operating your system or highlight easily
overlooked information.
Recommended:
Recommended notes provide a suggested way to accomplish a task based on what MTS
has found to be most effective.
Tip:
Tips provide helpful information or a hint about how to most efficiently accomplish a task.
Access:
Access provides the route you should follow to a referenced item in the software.
Example:
Examples show specific scenarios relating to your product and appear with a shaded
background.
Special terms
The first occurrence of special terms is shown in italics.
Illustrations
Illustrations appear in this manual to clarify text.They are examples only and do not necessarily represent
your actual system configuration, test application, or software.
Electronic manual conventions
This manual is available as an electronic document in the Portable Document File (PDF) format. It can be
viewed on any computer that has Adobe Acrobat Reader installed.
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Hypertext links
The electronic document has many hypertext links displayed in a blue font. All blue words in the body text,
along with all contents entries and index page numbers, are hypertext links.When you click a hypertext link,
the application jumps to the corresponding topic.
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