Mitel 5207 User Manual

User’s Guide

Mitel Networks 5207 IP Phone

Michigan Technological University

Department of Telecommunications Services

B24 EERC Building

1400 Townsend Drive

Houghton, Michigan 49931

Phone [phone]

Fax [phone]

MITEL Networks 5207 IP Phone
User’s Guide

Rev. 012705

Contents

ABOUT YOUR PHONE 1

Important Note for Headset Users 2
Telephone Status Indicators 2
For Users on Resilient 3300 ICP Systems 2

TIPS FOR YOUR COMFORT AND SAFETY 3

Don’t cradle the handset! 3
Protect your hearing 3
Angle the phone for easier viewing 3

CUSTOMIZING YOUR PHONE 4

Ringer Control 4
Handset Receiver Volume Control 4
Speaker Volume Control 4
Display Contrast Control 5
Feature Keys 5
Language Change 5

MAKING AND ANSWERING CALLS 6

Make a call 6
Answer a call 6
Redial 6
Redial – Saved Number 6
Speed Call Keys 7
Speed Call - Personal 8
On-Hook Dialing 8
Auto-Answer 8

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CALL HANDLING 9

Hold 9
Transfer 9
Conference 10
Conference Split 10
Swap 10
Call Forward 11
Call Forward - Remote 12
Call Forward – End Chaining 12
Messaging - Advisory 13
Messaging - Callback 13

USING ADVANCED FEATURES 14

Account Codes 14
Call Park 14
Call Pickup 14
Camp-on 15
Do Not Disturb 15
Direct Paging 15
Handsfree Operation 16
Headset Operation 16
Headset Operation (with Feature Control Switch) 17
Music 18
Group Paging/Meet Me Answer 18
Hot Desking 19

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ABOUT YOUR PHONE

The Mitel 5207 IP phone has ten fixed-function keys (SUPERKEY, MESSAGE,
HOLD, CANCEL, TRANS/CONF, REDIAL, SPEAKER, MICROPHONE, )

and 14 personal keys with built-in status indicators. The personal key on the
bottom right is always your Prime Line; the remaining personal keys can be
programmed as:

 Feature keys (for example, Swap). Telcom must program these feature

keys to buttons.

 Speed Call keys. You can program speed call keys from your phone.
 Line Appearances. Only Telcom can program line appearances.

Your telephone also features display-assisted selection of features, on-hook
dialing, and a large Message Indicator.

Note: When using the SUPERKEY, press Cancel or SUPERKEY to back up one
menu level.

1. Handset 4. Message Waiting Indicator 7. Keypad

2. Speaker 5. Fixed-function Keys 8. Prorammable Feature Keys

3. Display 6. Volume Control 9. Designation Card

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Important Note for Headset Users:

Mitel Headsets with Feature Control Switch must be installed in the dedicated
headset jack (the jack nearest the front of the set). Installation will disable your
handset microphone. Disconnecting the headset at the jack or at the quick­disconnect plug restores handset operation.

Telephone Status Indicators

When Line is The indicator is

Idle Off
Busy On
Ringing Flashing slowly
On hold at your set Flashing rapidly
On hold at another set Flashing slow on/fast off

For Users on Resilient 3300 ICP Systems

If during a call, you hear two beeps repeated every 20 seconds, it means that
your phone is switching to a secondary 3300 ICP system. The call continues but
the keys and features on your phone stop working. They keys and most features
begin working again after you hang up. Normal operation resumes when your
phone switches back to the primary system. If your phone is idle and switched to
the secondary system, you’ll see a flashing rectangle on the display. The
rectangle remains until the switch to the primary system is complete.

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TIPS FOR YOUR COMFORT AND SAFETY

Don’t cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder. If you use
your phone a lot, you may find it more comfortable to use a headset. See the
section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or
headset. Because continuous exposure to loud sounds can contribute to hearing
loss, keep the volume at a moderate level.

Angle the phone for easier viewing

The stand built into your phone tilts to give you a better view of the keys.

To tilt your telephone for better viewing.

1. Press the release tabs on the sides of the stand.

2.

Hinge the two front hooks and snap the two back hooks of the stand into
either the upper or lower notches on the back of the phone.

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CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the set is ringing:
 Press

To adjust the Ringer Pitch while the set is idle:

1. Press SUPERKEY

2. Press # until “Ringer Adjust?” appears

3. Press *, until “Adjust Pitch?” appears

4. Press * for Yes

5. Press to adjust the pitch

6. Press # to save the pitch level (“Adjust Volume?” appears)

7. Press * for Yes

8. Press to adjust the volume level

9. Press # to save the volume level

10. Press SUPERKEY

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the handset:

 Press

Speaker Volume Control

To adjust the Speaker Volume when making an on-hook call or when listening to
background music:

 Press

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