Mitel 5205 IP User Manual

USER GUIDE

3300 ICP - 7.0

Contents

ABOUT THE 5205 IP PHONE

Telephone Status Indicators 2
Line Keys 2
For Users on Resilient 3300 ICP Systems 2
Tips for Your Comfort and Safety 3
Adjusting the viewing angle 3

USING YOUR PHONE

Adjusting the ringer volume 4
Adjusting the handset receiver volume 4
Adjusting display contrast 4
Programming the Feature Keys 4

MAKING AND ANSWERING CALLS

Making a Call 5
Answering a Call 5
Redial - Saved Number 5
Auto-Answer 6
Speed Call 6

1

4

5

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CALL HANDLING

Cancel 7
Hold 7
Call Transfer 8
Conference Calls 8
Swap 9
Messaging 9
Callback 10
Callback - Cancel 10
Callback - Cancel All 10
Call Forward 11
Call Forward - Remote 12
Call Forward - End Chaining 13
Call Forward - Override 13

7

USING OTHER FEATURES

Attendant Call Hold - Remote Retrieve 13
Call Park 14
Call Pickup 15
Camp-on 15
Directory 16
Do Not Disturb 17
Override 17
Paging 17
Direct Paging 18
Hot Desking 19
Tag Call 20

13

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ABOUT THE 5205 IP PHONE

The Mitel Networks 5205 IP Phone is a digital telephone that connects
directly to a 10/100BaseT Ethernet network. It is supported by the Mitel
Networks 3300 Integrated Communications Platform (ICP) Release 3.3 and
later software.

The Mitel Networks 5205 IP phone has eight fixed-function keys ( HOLD,

CANCEL, MESSAGE, REDIAL, DIRECTORY, TRANS/CONF, CALL
FORWARD, CALL ME BACK ) and 14 programmable keys with built-in

status indicators along with a Volume Up/Down key and a standard numeric
keypad. The bottom-most key is assigned as the primary LINE key.

1. Handset

2. Speaker

3. Display

4. Message Waiting Indicator

5. Fixed-Function Keys

6. Volume Control

7. Keypad

8. Programmable Feature Keys

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Telephone Status Indicators

p

Situation: The message waiting indicator is:
Line is idle Off
Line is ringing Flashing rapidly
Message waiting/Voicemail Flashing slowly

Line Keys

The bottom-right programmable feature key on your phone will be
programmed by your Administrator as a LINE key (referred to as either an
'intercom' or 'Prime Line' key). Additional programmable keys can be set up
to access other lines so that you can answer or make calls on multiple lines.
Programmable keys designated as LINE keys will indicate the status of a
line with the key light as follows:

Key Status Explanation
Lit The line is in use.
Unlit The line is idle (or free).
Flashing with ringing cadence. An external call is ringing on this line.
Flashing with held cadence. A call on this line is currently on hold.

To make a call using a line other than the primary one assigned to the

hone:

1. Lift the handset.

2. Press a line key that has been programmed to use another extension.

3. Dial the number.

Note: Refer to Making and Answering Calls for further information.

For Users on Resilient 3300 ICP Systems

If during a call, you hear two beeps repeated every 20 seconds it means that
your phone is switching to a secondary 3300 ICP system. The call continues
but the keys and features on your phone stop working. The keys and most
features begin working again after you hang up. Normal operation resumes
when your phone switches back to the primary system. If your phone is idle
and switched to the secondary system, you'll see a flashing rectangle on the
display. The rectangle remains until the switch to the primary system is
complete.

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Tips for Your Comfort and Safety

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver.
Because continuous exposure to loud sounds can contribute to hearing loss,
keep the volume at a moderate level.

Adjusting the viewing angle

The stand built into your phone tilts to give you a better view of the keys.

To tilt your telephone for better viewing:

1. Press the release tabs on thes sides of the stand.

2. Hinge the two front hooks and snap the two back hooks of the stand into
either the upper or lower notches on the back of the phone.

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USING YOUR PHONE

Adjusting the ringer volume

To adjust the Ringer Volume while the phone is ringing:

z

Press or .

Adjusting the handset receiver volume

To adjust the Handset Receiver Volume when you are using the
handset:

z Press or .

Adjusting display contrast

To adjust the contrast level of the display screen while the phone is
not in use:

z

Press or .

Programming the Feature Keys

Programming the feature keys on your 5205 IP phone is done on your
computer using the Desktop Tool to access the 3300 ICP on your network.
Features such as speed dial keys, programming key definitions and Call
Forwarding must be all programmed using the Desktop Tool.

For more information on using the Desktop Tool, please contact your System
Administrator.

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