Mitel 5005 User Manual

USER GUIDE

Table of Contents

5005 IP PHONE.........................................................................................................1

Mitel Networks™ 5005 IP User Guide............................................................................... 1

Notice...............................................................................................................................................1

Disclaimer........................................................................................................................................1

About The 5005 IP Phone................................................................................................. 2

About Your Set ................................................................................................................................2

Related Topi cs..................................................................................................................2

Important Safety Instructions And Precautions ...............................................................................3

Supplying Power To The Phone......................................................................................................3

Notices.............................................................................................................................................3

Symbols............................................................................................................................ 3

Initializing And Registering The Phone............................................................................................4

Using The 5005 IP Phone ................................................................................................. 4

About Using The 5005 IP Phone.....................................................................................................4

Telephone Status Indicators............................................................................................................4

Adjusting Volume Levels .................................................................................................................5

Adjusting Display Contrast ..............................................................................................................5

Programming The Function Keys....................................................................................................6

Desktop Stand .................................................................................................................................7

Mounting The Phone On The Wall ..................................................................................................8

Mounting On The Wall Using A Bracket (North America)................................................... 8

Mounting On The Wall Using The Desktop Stand.............................................................. 9

Call Handling..................................................................................................................... 9

About Call Handling.........................................................................................................................9

Making And Answering Calls.........................................................................................................11

Program.........................................................................................................................................11

Hold................................................................................................................................................13

Call Forward Variations .................................................................................................................13

Call Me Back..................................................................................................................................16

Camp-On .......................................................................................................................................16

Cancel............................................................................................................................................16

Line Keys.......................................................................................................................................16

Message ........................................................................................................................................17

Redial.............................................................................................................................................17

Transferring And Conferencing .....................................................................................................18

Account Code ................................................................................................................................18

Advisory Messages........................................................................................................................19

Answer Variations..........................................................................................................................19

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Table of Contents

Calls For........................................................................................................................................ 20

Call Park........................................................................................................................................ 20

Call Pickup .................................................................................................................................... 20

Cancel Message Waiting .............................................................................................................. 21

Do Not Disturb............................................................................................................................... 21

Direct Station Selection/Busy Lamp Field (DSS/BLF) .................................................................. 21

Extension Group............................................................................................................................ 22

Extension Paging .......................................................................................................................... 22

Group Listen.................................................................................................................................. 22

Hold Variations.............................................................................................................................. 23

Exclusive Hold............................................................................................................................... 23

Last Call Duration Display............................................................................................................. 24

Line Group..................................................................................................................................... 24

Locking/Unlocking The Phone ...................................................................................................... 24

Night Service................................................................................................................................. 25

Re-establish .................................................................................................................................. 26

Ringer On/Off................................................................................................................................26

Speed Call..................................................................................................................................... 26

Swap ............................................................................................................................................. 27

Index................................................................................................................................28

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5005 IP Phone

Mitel Networks™ 5005 IP User Guide

Notice

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (Mitel). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written permission from Mitel Networks Corporat ion.

Disclaimer

DUE TO THE DYNAMIC NATURE OF THE PRODUCT DESIGN, THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. MITEL NETWORKS CORPORATION, ITS AFFILIATES, AND/ OR ITS SUBSIDIARIES ASSUME NO RESPONSIBILITY FOR ERRORS AND/OR OMISSIONS CONTAINED IN THIS INFORMATION.

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User Guide

About The 5005 IP Phone

About Your Set

The Mitel Networks 5005 IP Phone is a fully-featured, digital telephone that connects directly to a 10/100BaseT Ethernet network.

The Mitel Networks 5005 IP phone is supported by the Mitel Networks 3100 Integrated Communications Platform (ICP) Release 3.0 and later software.

Note: The 5005 IP phone is not suitable for direct connection to ANY public telephone network. Connect the phone to a LAN that is attached to a Mitel-manufactured ICP system only.

The Mitel Networks 5005 IP phone has two fixed-function keys (HOLD and CANCEL) and twenty programmable keys with built-in status indicators along with a Volume Up/Down key and a standard numeric keypad.

Note: The three bottom-most programmable function keys will automatically be assigned the REDIAL, MESSAGE and TRANS/CONF features automatically and the top-left programmable function key will automatically be assigned as the primary LINE key. See About Call Handling for more details.

Illustration Key

Related Topics

Important Safety Instructions And Precautions

1. Handset

2. Speaker

3. Message Waiting Indicator

4. Display Screen

5. Programmable Function Keys

6. Numeric Keypad

7. Volume Control

8. Cancel Key

9. Hold Key

Supplying Power To The Phone Notices Initializing And Registering The Phone

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User Guide

Important Safety Instructions And Precautions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of a leak.

Tips for Your Comfort and Safety

Don’t cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

Supplying Power To The Phone

The phone may be powered from any of the following sources:

• A Mitel Networks 3100 Integrated Communications Platform (ICP).

• A Mitel-supplied DC power adapter (part numbers 50002070 [North America], 50002080 [UK],

and 50002090 [Europe]).

• A power source meeting the requirements of IEEE 802.3af for Power Over LAN, as well as CAN/CSA C22.2 No. 60950-2000 3rd. Ed., UL 60950 3rd. Ed., and/or EN60950:2000 3rd. Ed. for Safety.

• Any other Mitel-recommended power source.

Notices

These notices may appear on the product and in the technical documentation.

DANGER

WARNING Warning indicates a potentially hazardous situation which, if not avoided, could

CAUTION Caution indicates a potentially hazardous situation which, if not avoided, may

Danger indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

result in death or serious injury.

result in minor or moderate injury and/or damage to the equipment or property.

Symbols

This symbol may appear on the product.

The exclamation point within an equilateral triangle indicates that important operating and maintenance (servicing) instructions are included in the literature accompanying the product.

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User Guide

Initializing And Registering The Phone

IP phone initialization occurs automatically when the set is connected to the network.

CAUTION: During the initialization process, the phone may download crucial "boot" data from the TFTP server on the network. This will be indicated by the display screen showing DO NOT POWER DOWN and the light indicator (LED) flashing. DO NOT POWER DOWN OR TURN OFF THE PHONE DURING THIS PROCESS! If the phone is powered down at this point, "boot" data is likely to be corrupted and the phone will not boot up properly when powered on.

All IP sets are required to complete PIN registration. This registration results in a MAC address being assigned in the MAC Address Assignment form. The 5005 IP phone will register with the 3100 ICP automatically.

Once the phone is registered, it can be moved to any switched 10/100baseT port that is reachable by the 3100 ICP, DHCP and TFTP servers servicing the IP phones so long as the phone is locally powered. The phone will automatically boot and re-register with the 3100 ICP system whenever it is moved.

Note: Initializing and registering the 5005 IP phone is a procedure that should only be carried out either by a trained technician or your System Administrator. Please consult with your System Administrator before performing any procedures that may have an adverse effect on the performance of the phone.

Using The 5005 IP Phone

About Using The 5005 IP Phone

The 5005 IP Phone is a single-port telephone designed for use with a Mitel Networks 3100 Integrated Communications Platform (ICP) integrated with your organization’s network.