Mitel 5001 User Manual
USER GUIDE
M I T E L N E T W O R K SM I T E L N E T W O R K S
IP Phone
5001
3300 ICP - 7.0
Contents
ABOUT THE 5001 IP PHONE
Telephone Status Indicators 2
For Users on Resilient 3300 ICP Systems 2
Tips for Your Comfort and Safety 2
USING YOUR PHONE
Adjusting the ringer volume 2
Adjusting the handset receiver volume 3
Making and answering calls 3
Redial 3
Redial - Saved Number 3
Hold 3
Messaging 4
Attendant Call Hold - Remote Retrieve 5
Callback 5
Callback - Cancel 5
Callback - Cancel All 5
Call Transfer 6
Conference Calls 6
Call Forward 7
Call Forward - Remote 8
Call Forward - End Chaining 8
Call Forward - Override 9
Call Pickup 9
Call Park 10
Camp-on 10
Do Not Disturb 11
Override 11
Paging 11
Direct Paging 12
Tag Call 12
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ABOUT THE 5001 IP PHONE
The Mitel Networks 5001 IP Phone is a digital telephone that connects
directly to a 10/100BaseT Ethernet network. It is supported by the Mitel
Networks 3300 Integrated Communications Platform (ICP) Release 3.1 and
later software.
Note: The 5001 IP phone is not suitable for direct connection to ANY public
telephone network. Connect the phone to a LAN that is attached to a MitelÂmanufactured ICP system only.
The 5001 IP phone has three fixed-function keys along with a Volume
Up/Down key and a standard numeric keypad. The fixed-function keys are
MESSAGE, HOLD and TRANS/CONF.
1. Handset
2. Speaker
3. Message Waiting Indicator
4. Function Keys
5. Numeric Keypad
6. Volume Control
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Telephone Status Indicators
Situation: The message waiting indicator is:
Line is idle Off
Line is ringing Flashing rapidly
Message waiting/Voicemail Flashing slowly
For Users on Resilient 3300 ICP Systems
If during a call, you hear two beeps repeated every 20 seconds it means that
your phone is switching to a secondary 3300 ICP system. The call continues
and there is a change in the operation of some keys and features on your
phone. Normal operation resumes when your phone switches back to the
primary system.
Tips for Your Comfort and Safety
Don't cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder. If you
use your phone a lot, you may find it more comfortable to use a headset.
See the section on headset usage elsewhere in this guide for more
information.
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver.
Because continuous exposure to loud sounds can contribute to hearing loss,
keep the volume at a moderate level.
USING YOUR PHONE
Adjusting the ringer volume
To adjust the Ringer Volume while the set is ringing:
z
Press the Volume control button.
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