Miele CVA 5060, CVA 5065, CVA 5068 Guide

Installation, maintenance and problem solving guide

Built-in coffee machines CVA 5060 CVA 5065 CVA 5068

To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time.

en-GB

M.-Nr. 07 255 600

Contents

Problem solving guide .............................................3

After sales service ................................................12

Cleaning and care ................................................13

Rinse the system ..................................................13

Rinse milk pipework................................................14

Clean milk pipework ...............................................15

Stainless steel milk flask with handle...................................16

Clean and refit the central spout ......................................17

Water container ...................................................18

Waste container ...................................................19

Drip tray ........................................................20

Drip tray cover ....................................................21

Coffee bean container ..............................................21

Central spout connector ............................................21

Interior and machine door ...........................................21

Brew unit ........................................................22

Cleaning the brew unit ...........................................24

Machine front .....................................................25

Descaling the machine ............................................27

Plumbed water connection (CVA 5065) ..............................30

Notes on connecting to the mains water supply ..........................30

Connecting the water inlet hose to the coffee machine ....................31

Connection to the water inlet .........................................31

Electrical connection U.K., ZA, IRL ..................................33

Installation ......................................................35

Adjusting the door hinges.........................................38

What to do if...

Problem solving guide

Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

Various messages will appear in the display to warn of certain problems. Follow the instructions which appear in the display to remedy the problem.

Other problems or situations which occur in general use are described in this chapter. With the help of the following notes minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. Please refer to the operating instructions booklet as necessary.

. . . the machine does not light up after it has been switched on.

^ Has the lighting been switched off? (See "Settings,

Lighting").

If not, then the lighting is defective. Call the Miele Service Department.

. . . nothing appears in the display.

The machine is not connected to the electricity supply.

Is the master switch in the 0 position?

Is it plugged in and switched on at the socket?

Check that the fuse is not defective and that the mains fuse has not tripped. If it has, contact the Miele Service Department.

. . . the machine suddenly switches itself off.

The machine will switch itself off automatically after a certain length of time if it is not being used. This time depends on the switch off time which has been programmed.

Problem solving guide

The water temperature could be too high. The machine will remain switched off until the water has cooled down sufficiently.

There could be stones in amongst the coffee beans. If this is the case, the machine will switch itself off automatically within 20 seconds to avoid damage.

- Call the Miele Service Department.

Check that the plug is correctly fitted in the socket.

. . . the lighting suddenly switches itself off.

If the machine has not been used for 15 minutes the lighting will switch itself off automatically.

. . . you cannot read the display.

If the machine is installed too low down, the display can be hard to see.

^ Try and improve this by adjusting the display contrast or

brightness.

. . . milk froth or milk is not flowing out of the central spout.

The spout is clogged up.

Clean the milk pipework as described in "Cleaning and Care".

...amessage appears in the display reminding you to fill or replace the milk flask even though it is full and positioned correctly.

Clean the flask thoroughly, paying particular attention to the area around the handle and the neck. Any soiling in these areas can prevent the sensors for the milk flask from working properly.

. . . the coffee grinder makes a louder noise than usual.

There may be stones in amongst the coffee beans, or the bean container may have emptied during grinding.

Switch the machine off immediately.

Problem solving guide

If the bean container is not empty call the Miele Service

Department. If it is empty fill the container with fresh beans.

. . . the espresso is dispensed too quickly.

The coffee is too coarsely ground.

Set the grinder on a finer setting.

. . . the espresso is dispensed too slowly.

The coffee is too finely ground.

Set the grinder on a coarser setting.

. . . the espresso is not hot enough.

^ Have the cups and system been pre-warmed?

The smaller the cup, the more important it is to pre-warm it.

^ Check the temperatures the different types of coffee have

been set to.

^ Check whether the brew unit is blocked. Clean it if it is

blocked.

. . . coffee is not dispensed, even though the beans have been ground and there is sufficient water in the water container.

Check whether the slide control for the fineness of the coffee is at the finest setting, or if the amount of coffee to be ground has been set at the largest amount.

Because the process is time controlled, it is possible that the process has taken so long that there is no time left for brewing.

Select a slightly coarser coffee grind setting or a lower setting for the amount of coffee to be ground.

. . . the machine door will not close.

Are the containers in position correctly?

It might be necessary to adjust the door hinges (see "Installation: adjusting the door hinges").

Problem solving guide

. . . the steam system is switched off but milk froth can still be made.

If the steam system is still hot, milk froth can still be made. However, if the steam system has cooled down after being switched off, it will need to heat up again before steam is available for frothing milk.

. . . coffee preparation has been interrupted.

If the water container empties whilst a drink is being prepared, a message will appear in the display to ask if you wish for the drink preparation to continue after the water container has been refilled. If you do not respond to this question with "OK" within 5 minutes, the drink will be cancelled. If you are using the plumbed in water supply, check that the stopcock is open and that the water inlet hose is not blocked.

. . . only water is dispensed when coffee has been selected.

The lid of the ground coffee chute has been opened and closed and then the "Have you added ground coffee and do you want to make a drink now?" option has been selected. However, the coffee chute has not been filled with ground coffee. After the drink has been dispensed, the coffee machine will revert automatically to making coffee with coffee beans.

The beans may have become jammed. Pull the bean container out of the machine and then push it back in again. (Very large beans e.g. "ARKOR MEXICO MELANGE" can cause a blockage).

Problem solving guide

...amessage keeps appearing asking you to empty the drip tray even though it is empty.

Have the contacts been properly cleaned and dried?

Is the drip tray positioned correctly in the machine?

Switch the machine off and then back on again with the

master switch.

Buff the contacts a little, e.g. with fine glasspaper or emery

cloth.

If this fault message continues to appear, please call the

Miele Service Department.

. . . the machine does not rinse through when switched on, even though the Automatic rinsing programme is set to "On".

If the temperature of the machine is above 60°C, rinsing cannot take place.

. . . water or milk stops flowing whilst programming in the amount to dispense.

The flow stops automatically when the maximum fill quantity is reached. The maximum quantity is stored in memory.

If there was not enough water or milk in the water container or milk flask, the amount that has been dispensed will not be saved to memory.

. . . there is water in the waste container.

This is not a fault. The water is left over from the brewing and cleaning process.

. . . there is a lot of residual "coffee water" in the waste container.

If the slide control for the grinder is set to very fine, too much residual "coffee water" can be left in the waste container.

If a very fine grinder setting has not been set, call the Miele Service Department.

Problem solving guide

. . . the descaling programme was started by mistake.

The descaling programme cannot be cancelled once you have touched the OK sensor. The programme has to be completed through to the end. This is a safety measure to ensure that the machine is fully descaled, and is important for the long-term protection of the machine and to ensure it functions correctly.

. . . the coffee machine makes loud noises during the descaling programme.

During the descaling programme you will hear loud noises as water is flushed through the machine under high pressure. These are no cause for concern.

. . . the heating-up time is getting longer, the amount of water coming through is incorrect and the machine is not performing properly.

The machine needs descaling.

...nowater comes out of the spouts.

The filters in the brew unit are dirty. ^ Clean the filters by rubbing them with your finger.

. . . the brew unit or the waste container cannot be pulled out of the machine.

The brew unit is not in the correct position. This can happen if, for example, the machine door is opened during grinding or brewing.

Close the door. The brew unit will position itself correctly automatically.

. . . the crema is not as it should be.

Check that the grinder setting is not too coarse or too fine.

Check the temperatures the different types of coffee have been set to. If the temperature is too high, there will be dark patches in the crema.

Problem solving guide

The crema will not form correctly if stale coffee or an unsuitable coffee blend is used or if the central spout is set too high.

. . . the message "Push water container in as far as it will go" appears in the display.

Water has not been taken in.

The water container has not been correctly positioned

inside the machine. Remove the water container and push it back in again, making sure it is positioned correctly.

This error message also appears if the water container was

not correctly filled for descaling. Fill the water container up to the marker.

^ After you have remedied the problem, switch the machine

off and then back on again after a short while. Select the process you want again.

If this fault message still continues to appear in the display, repeat the steps described above. If neither is the case and the fault message still appears in the display, call the Miele Service Department.

. . . the message "Fault - 94" appears (plumbed in machines only).

There is a problem with the water inlet for the plumbed in water supply.

Check whether the inlet hose has become kinked or the stopcock is not fully open.

If neither is the case and the fault message still appears in the display, call the Miele Service Department.

. . . the seal on the connection between the coffee outlet and the brew unit is damaged and is leaking.

Replace it with the extra seal supplied.

Check the machine door. Over time the door can come out of alignment and damage the seal. Align the door using the hinges (see "Installation: Adjusting the door hinges").

Problem solving guide

. . . too much crema has formed and is overflowing above the coffee spouts.

Some types of coffee will produce too much crema if the coffee or espresso temperature is set to maximum and the amount of coffee to be ground is set too high.

Set a lower temperature and reduce the amount of coffee

to be ground.

. . . the slide control for the grinder setting will not move.

Close the machine door and dispense a cup of espresso

coffee.

The grinder setting slide control will now move.

. . . the brew unit cannot be removed.

The brew unit is not in the correct position. ^ Close the door and switch the machine on.

The brew unit will position itself correctly.

. . . the message "Fault - 73" appears in the display.

The brew unit is dirty and cannot be positioned correctly.

Touch the OK sensor.

Take the brew unit out of the machine and clean it thoroughly (see "Cleaning and care - Brew unit").

Replace the brew unit in the machine and close the door.

If this fault message still continues to appear in the display, please call the Miele Service department, quoting the fault code.

. . . the message "Fault -76" appears in the display.

The brew unit is dirty.

Clean the brew unit (see "Cleaning and care: Brew unit").

Problem solving guide

. . . the message "Fault -28" appears in the display.

Enough ground coffee for one portion, i.e. a level spoonful of ground coffee, passes through the ground coffee chute. If there is too much ground coffee, the machine is unable to process it so that it can be emptied into the waste container, and a fault message appears in the display. After touching the sensor beside OK, the machine is ready for use again.

. . . the ground coffee chute cover cannot be pushed in properly.

Is the lid of the ground coffee chute closed?

. . . gurgling or hissing noises can be heard (on plumbed in machines).

^ The water container is being filled automatically with water.

. . . the door is difficult to open or close and the seal in the connection between the brew unit and the central spout has slipped off.

^ Align the door using the hinges (see "Installation: Adjusting

the door hinges").

After sales service

In the event of a fault which you cannot correct yourself, please contact:

your Miele Dealer or Chartered Agent

–

the Miele Service Department (see back cover for

–

address).

When contacting your Dealer, your Chartered Agent or the Service Department, please quote the model and serial number of your machine. These are shown on the data plate inside the machine.

Please note that telephone calls may be monitored and recorded for training purposes (UK only).

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