Mercedes Metris 2018 Owner's Manual
É4475844903ÃËÍ
4475844903
Metris
Operating Instructions
Order no. 6463 7382 13 Part no. 447 584 49 03 Edition 09-17
Metris
Mercedes-Benz
Symbols
WARNING
G
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to dan-
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gers that could lead to damage to your vehicle.
These symbols indicate useful instructions
i
or further information that could be helpful to
you.
X
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This symbol designates an instruction you must follow.
Several consecutive symbols indicate an instruction with several
steps.
This symbol tells you where you can
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instruction that is continued on the
next page.
This text indicates a message on the
display.
Registered trademarks
ESP®is a registered trademark of Daimler AG.
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Publication details
Internet
Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the
following websites:
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
For USA and Canada:
You are welcome to forward any queries or suggestions you may have regarding these Operating Instructions to the technical documentation
team at the address on the inside of the front
cover.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without written
permission.
Vehicle manufacturer
Daimler AG
Mercedesstrae 137
70327 Stuttgart
Germany
Vehicle distributor
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
Customer Assistance Center:
1-877-762-8267
As at 11 April 2017
Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operating
Instructions carefully and familiarize yourself
with your vehicle. Please adhere to the information and warning notes in these Operating
Instructions for your own safety and to ensure a
longer operating duration of the vehicle. Failure
to observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehicle Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
R
Model
R
Order
R
Country specification
R
Availability
The illustrations in these Operating Instructions
show a left-hand-drive vehicle. The location of
vehicle parts and controls for right-hand drive
vehicles differ accordingly.
Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz reserves the right to introduce
changes in:
R
Design
R
Equipment
R
Technology
Therefore, the descriptions provided may occasionally differ from your own vehicle.
The following are integral parts of the vehicle:
R
Operating Instructions
R
Maintenance or Service Booklet
R
Equipment-dependent operating instructions
Keep these printed documents in the vehicle at
all times. Should you sell the vehicle, always
pass the documents on to the new owner.
4475844903
É4475844903ÃËÍ
2
Contents
Index ....................................................... 4
Introduction ......................................... 27
Operating Instructions ...........................27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ........................... 69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 79
Rear doors ............................................. 80
Side windows ......................................... 82
Seats, steering wheel and mirrors .... 85
Useful information ................................. 85
Seats ..................................................... 85
Steering wheel ....................................... 93
Mirrors ................................................... 93
Memory function ................................... 94
Lights and windshield wipers ............ 96
Useful information ................................. 96
Exterior lighting ..................................... 96
Interior lighting ...................................... 99
Replacing bulbs: interior lighting and
ambient lamps ..................................... 100
Replacing bulbs ................................... 102
Windshield wipers ................................ 106
Climate control ................................. 110
Useful information ............................... 110
Overview of climate control systems ... 110
Operating the climate control system .. 113
Adjusting the air vents ......................... 120
Driving and parking .......................... 122
Useful information ............................... 122
Breaking-in notes ................................. 122
Driving ................................................. 122
Automatic transmission ....................... 128
Refueling ............................................. 134
Parking ................................................ 135
Driving tips .......................................... 137
Driving systems ................................... 144
Towing a trailer .................................... 165
On-board computer and displays .... 171
Useful information ............................... 171
Important safety notes ........................ 171
Display and operation .......................... 171
On-board computer (vehicles without
steering wheel buttons) ....................... 173
On-board computer (vehicles with
steering wheel buttons) ....................... 178
Display messages (vehicles without
steering wheel buttons) ....................... 191
Display messages (vehicles with
steering wheel buttons) ....................... 205
Contents
3
Indicator and warning lamps in the
instrument cluster ............................... 221
Multimedia systems in brief ............ 232
Introduction .........................................232
Audio 15 .............................................. 234
Stowing and features ....................... 240
Useful information ............................... 240
Stowage spaces and stowage com-
partments ............................................ 240
Sun visors ............................................ 241
Cup holder ...........................................241
Bottle holder ........................................ 242
Ashtray ................................................ 242
Cigarette lighter ................................... 242
12 V socket ......................................... 243
Mobile communications equipment ..... 243
Transporting loads ............................ 244
Useful information ............................... 244
Loading guidelines ............................... 244
Load distribution ................................. 245
Securing loads ..................................... 246
Lashing straps ..................................... 247
Securing loads ..................................... 249
Carrier systems ................................... 250
Important safety notes ........................ 279
Operation ............................................ 279
Operation in winter .............................. 281
Tire pressure ....................................... 282
Loading the vehicle .............................. 290
What you should know about wheels
and tires .............................................. 293
Changing wheels ................................. 298
Wheel and tire combination ................. 302
Spare wheel ......................................... 303
Technical data ................................... 305
Useful information ............................... 305
Vehicle electronics .............................. 305
Identification plates .............................305
Service products and capacities .......... 306
Vehicle data ......................................... 313
Maintenance and care ...................... 252
Useful information ............................... 252
Engine compartment ........................... 252
Maintenance ........................................ 259
Battery ................................................. 260
Care ..................................................... 265
Breakdown assistance ..................... 272
Useful information ............................... 272
Where will I find...? .............................. 272
Flat tire ................................................ 274
Jump-starting ....................................... 274
Tow-starting and towing away ............. 276
Electrical fuses ....................................278
Wheels and tires ............................... 279
Useful information ............................... 279
Index
4
1, 2, 3 ...
12-V socket ........................................ 243
A
ABS (anti-lock braking system)
Display message (vehicle with
steering wheel buttons) .................206
Display message (vehicle without
steering wheel buttons) ................. 192
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 224
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating/deactivating cooling
with air dehumidification ................. 114
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 160
Detecting parking spaces .............. 157
Display message ............................ 216
Exiting a parking space .................. 159
Function/notes .............................156
Important safety notes .................. 156
Parking .......................................... 158
Towing a trailer .............................. 156
Add-on equipment ............................... 32
Additional indicators
Replacing bulbs .............................104
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 188
On-board computer (vehicle with-
out steering wheel buttons) ........... 177
Additives
Engine oil ....................................... 310
Gasoline ......................................... 308
Air bag
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Air bags
Deployment ..................................... 56
Front air bag (driver, front
passenger) ....................................... 51
Important safety notes .................... 50
Introduction ..................................... 49
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................46
Side impact air
W
indow curtain air bag .................... 52
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 120
Setting the center air vents ........... 120
Setting the rear-compartment air
vents .............................................. 120
Setting the side air vents ............... 120
Air vents
see Air vents
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assistant
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) .......... 101
Changing a bulb (tailgate) .............. 101
Changing a bulb (vanity mirror) ...... 101
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 92
Ashtray ............................................... 242
ATA (Anti-Theft Alarm system) ........... 68
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 187
Activating/deactivating (vehicle
without steering wheel buttons) .... 177
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
bag .......................... 51
Index
5
Function/notes ............................. 152
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 232
Audio 15
Bluetooth
Display overview ............................ 235
Entering the passkey ..................... 236
Important safety notes .................. 232
Making a call ................................. 238
Media mode ................................... 237
Navigation ..................................... 238
Overview ........................................ 234
Telephone mode ............................ 238
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 198
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 212
see Lights
Automatic car wash (care) ............... 266
Automatic engine start (ECO start/
stop function) .................................... 126
Automatic engine switch-off (ECO
start/stop function) .......................... 126
Automatic headlamp mode ................ 97
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 132
Changing gear ............................... 130
DIRECT SELECT lever ..................... 128
Display message ............................ 220
Drive program display .................... 130
Driving tips .................................... 132
Emergency running mode .............. 134
Engaging drive position .................. 129
Engaging neutral ............................ 129
Engaging reverse gear ................... 129
Engaging the park position ............ 129
Gearshift recommendation ............ 133
Important safety notes .................. 128
Kickdown ....................................... 132
Manual shifting .............................. 132
®
settings ....................... 236
Overview ........................................ 128
Problem (malfunction) ................... 134
Program selector button ................ 131
Rocking the vehicle free ................ 132
Shift ranges ................................... 130
Starting the engine ........................ 124
Steering wheel paddle shi
railer towing ................................. 132
T
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 130
Transmission positions .................. 129
Automatic transmission emer-
gency mode ....................................... 134
Axle load, permissible (trailer tow-
ing) ...................................................... 316
fters ...... 132
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs ............................. 105
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 265
Charging ........................................ 264
Connecting and installing .............. 263
Disconnecting and removing ......... 261
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Important safety notes .................. 260
Jump starting ................................. 274
Location ......................................... 261
Before driving off
Important safety notes .................. 123
Index
6
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating ....................................... 150
Activating/deactivating (vehicle
with steering wheel buttons) ......... 187
Collision warning ........................... 150
Display message ............................ 218
Important safety notes .................. 148
Monitoring range of the sensors .... 149
Notes/function .............................. 148
Trailer towing ................................. 150
Warning display ............................. 150
Blower
see Climate control
®
Bluetooth
Brake
Display message (vehicle without
steering wheel buttons) ................. 192
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 257
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Notes ............................................. 311
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs ............................. 105
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Brake pads/linings
New ............................................... 140
Brakes
ABS .................................................. 64
Audio ............................... 184
Adaptive Brake Assist .................... 147
Applying the parking brake ............ 136
BAS .................................................. 65
Brake fluid (notes) ......................... 311
Checking brake fluid level .............. 257
(vehi
Display message
steering wheel buttons) ................. 206
EBD .................................................. 65
Hill start assist ............................... 125
Important safety notes .................. 139
New brake pads/linings ................ 140
Parking brake (notes) ..................... 140
Riding tips ...................................... 139
Warning lamp ................................. 223
Breakdown
Vehicle tool kit ............................... 272
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 173
On the steering wheel .................... 178
cle with
C
California
Important notice for retail cus-
tomers and lessees .......................... 27
Camera
see Rear view camera
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash ........................................ 266
Carpets .......................................... 271
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 269
Notes ............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
Index
7
Seat cover ..................................... 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 267
Wheels ........................................... 268
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Options .......................................... 246
Seating ............................................ 88
Cargo compartment lamp
Changing bulbs .............................. 101
Cargo compartment lighting
Switching on centrally ................... 100
Switching on locally ....................... 100
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 190
Automatic locking ............................ 74
Automatic locking (on-board com-
puter) ............................................. 190
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 101
Halogen headlamps ....................... 102
Mirror lamp in the headliner .......... 101
Signal and ambient light in the tail-
gate ............................................... 102
Trunk lamp in the side trim panel .. 101
Changing bulbs
Additional turn signals ................... 104
Ambient lamp in tailgate ................ 101
Backup lamps ................................ 105
Brake lamps ................................... 105
Cargo compartment lamp .............. 101
Daytime running lamps .................. 104
High-beam headlamps ................... 104
Installing/removing a rear lamp
cluster ........................................... 105
the co
Installing/removing
the wheel arch ............................... 103
Installing/removing the tail lamp ... 105
Interior light ................................... 100
Interior lighting .............................. 100
Low-beam headlamps .................... 103
Overview of lamp types (front
bulbs) ............................................. 103
Overview of lamp types (rear
bulbs) ............................................. 104
Parking lamps ................................ 104
Rear fog lamp ................................ 105
Rear interior light in the headliner..101
Standing lamps (front) ................... 104
Standing lamps (rear) .................... 105
Tail lamps ...................................... 105
Trunk lamp in the headliner ........... 100
Turn signals (front) ......................... 104
Turn signals (rear) .......................... 105
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 242
Cleaning
Trailer tow hitch ............................. 269
Cleaning
see Care
ver in
Index
8
Climate control
Air conditioning in the rear com-
partment ........................................ 113
Control panel for dual-zone auto-
matic climate control .....................112
Controlling automatically ...............115
Cooling with air dehumidification .. 114
Defrosting the windows ................. 118
Defrosting the windshield .............. 117
Important safety notes .................. 110
Information on dual-zone auto-
matic climate control ..................... 112
Information on TEMPMATIC (air-
conditioning system) ..................... 111
Overview of systems ......................110
Problem with the rear window
defroster ........................................ 118
Rear-compartment air condition-
ing ................................................. 113
Refrigerant ..................................... 312
Refrigerant filling capacity ............. 312
Setting the air distribution ............. 116
Setting the air vents ......................120
Setting the airflow ......................... 116
Setting the temperature ................ 115
Switching air-recirculation mode
on/off ............................................ 118
Switching on/off ........................... 113
Switching residual heat on/off ...... 119
Switching the rear window
defroster on/off ............................ 118
Switching the synchronization
function on and off ........................ 117
TEMPMATIC control panel (air
conditioning) .................................. 111
Clock
Setting (vehicle without steering
wheel buttons) ............................... 178
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 39
Instrument cluster (vehicle with-
out steering wheel buttons) ............. 37
Overview .......................................... 36
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST
LISION PREVENTION ASSIST
COL
Activating/deactivating the dis-
tance warning function .................. 187
Adaptive Brake Assist .................... 147
Display message ............................ 216
Distance warning function ............. 146
Operation/notes ............................ 146
Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning ......................................... 270
Combination switch ............................ 98
Communications equipment
Operation ....................................... 243
Type approval/frequency .............. 305
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 181
Fuel (vehicle without steering
wheel buttons) ............................... 174
Control panel
Above the windshield ....................... 43
Center console ................................ 42
Climate control ................................ 42
Driver's door ....................................43
Convenience closing feature .............. 83
Convenience opening
With the SmartKey .........................119
Convenience opening feature ............ 83
Conversions/equipment .................... 32
Coolant (engine)
Adding ...........................................257
Checking the level ......................... 255
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Displaying the temperature (on-
board computer) ............................ 175
Filling capacity ............................... 312
Notes ............................................. 311
Temperature display in the instru-
ment cluster .................................. 172
Warning lamp ................................. 227
Cooling
see Climate control
Crosswind Assist ................................. 67
Index
9
Cruise control
Activating .......................................145
Activation conditions ..................... 145
Cruise control lever ....................... 144
Deactivating ................................... 145
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Displaying the speed ..................... 144
Driving system ............................... 144
Function/notes ............................. 144
Important safety notes .................. 144
Problem (malfunction) ................... 146
Resuming the stored speed ........... 145
Setting a speed .............................. 145
Storing and maintaining current
speed ............................................. 145
Cup holder ......................................... 242
Important safety notes .................. 241
Cup holder
see Cup holder
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Date
Setting (vehicle with steering
wheel buttons) ............................... 189
Setting (vehicle without steering
wheel buttons) ............................... 178
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Changing bulbs .............................. 104
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Switching on/off (switch) ................ 97
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 189
Interior lighting .............................. 190
Diagnostics connection
Operating safety and vehicle
approval ........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 181
Displaying (vehicle without steer-
ing wheel buttons) ......................... 175
Dimensions ........................................ 313
DIRECT SELECT lever
Automatic transmission ................. 128
Display
Function/notes (vehicle with
steering wheel buttons) ................. 179
Function/notes (vehicle without
steering wheel buttons) ................. 173
Permanent display (vehicle with
steering wheel buttons) ................. 188
Permanent display (vehicle with-
out steering wheel buttons) ........... 177
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 206
Service interval display .................. 259
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 192
Service interval display .................. 259
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 205
Driving systems ............................. 216
Engine ............................................ 214
Hiding ............................................ 205
Important safety notes .................. 205
Introduction ................................... 205
Key ................................................ 221
Lights ............................................. 211
Setting the language ...................... 188
Tires ............................................... 219
10
Index
Vehicle ........................................... 220
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 191
Driving systems .............................202
Engine ............................................ 200
Hiding ............................................ 191
Important safety notes .................. 191
Introduction ................................... 191
Key ................................................ 205
Lamps ............................................ 198
Setting the language ......................176
Tires ............................................... 203
Vehicle ...........................................204
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 229
Distance warning function ...............146
Door
Changing bulbs (ambient lamp) ..... 101
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Indicator lamp ................................ 231
Doors
Central locking/unlocking
(SmartKey) ....................................... 69
Control panel ................................... 43
Emergency locking ........................... 71
Emergency unlocking ....................... 71
Drinking and driving ......................... 138
Drinks holder
see Bottle holder
Drive program
Automatic transmission ................. 131
Display (DIRECT SELECT lever) ...... 130
Driver's door and front-passenger
door ...................................................... 74
Driver's seat
see Seats
Driving abroad
Fuel ................................................ 139
Low-beam headlamps .................... 139
Mercedes-Benz Service .......
riving off-road
D
see Off-road driving
Driving on flooded roads .................. 141
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
EBD (electronic brake force distri-
bution) ............................................. 65
®
(Electronic Stability Pro-
ESP
gram) ............................................... 65
Important safety information ........... 64
Overview .......................................... 64
Driving system
COLLISION PREVENTION ASSIST .. 146
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Driving systems
Active Parking Assist ..................... 156
ATTENTION ASSIST ........................ 152
Blind Spot Assist ............................ 148
Cruise control ................................ 144
Display messages (vehicle with
steering wheel buttons) ................. 216
Lane Keeping Assist ......................150
PARKTRONIC ................................. 153
Rear view camera .......................... 160
Driving tips
Automatic transmission ................. 132
Brakes ...........................................139
Break-in period .............................. 122
Checking brake lining thickness .... 140
Downhill gradient ........................... 139
Drinking and driving ....................... 138
Driving abroad ............................... 139
Driving in mountainous areas ........143
Driving in winter .............................141
Driving on flooded roads ................ 141
Driving on wet roads ......................141
Exhaust check ............................... 138
Fuel ................................................ 138
General .......................................... 137
Hydroplaning ................................. 141
Icy road surfaces ........................... 141
Important safety notes .................. 122
.......... 139
Index
11
Limited braking efficiency on sal-
ted roads ....................................... 140
New brake disks ............................ 140
New brake pads/linings ................ 140
Off-road driving .............................. 142
Overrun cut-off .............................. 138
Snow chains .................................. 282
Speed limitation .............................138
Towing a trailer .............................. 165
Wet road surface ........................... 140
E
EASY-PACK tailgate
Problems with the tailgate ...............79
EBD (electronic brake force distribution)
Display message (vehicle with
steering wheel buttons) .................209
Display message (vehicle without
steering wheel buttons) ................. 195
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 126
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 125
Important safety notes .................. 126
Electric sliding door
Function ...........................................76
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....77
Problem (malfunction) ..................... 79
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle .............................................71
Emergency Tensioning Devices
Activation .........................................56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine
hanging the power output ............. 31
C
Check Engine warning lamp ........... 227
Cleaning instructions ..................... 267
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
ECO start/stop function ................ 125
Engine number ............................... 306
Irregular running ............................ 127
Jump-starting ................................. 274
Operating safety .............................. 31
Starting .......................................... 124
Starting problems .......................... 127
Switching off .................................. 137
Tow-starting (vehicle) ..................... 278
Engine electronics
Notes ............................................. 305
Problem (malfunction) ................... 127
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 255
Additives ........................................ 310
Checking the oil level using the
dipstick .......................................... 254
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 310
Notes about oil grades ................... 309
Oil change ...................................... 310
) .......... 143
12
Index
Oil level (note) ...............................254
Viscosity ........................................ 310
Equipment and conversions
see Vehicle bodies
ESC (Electronic Stability Control)
®
(Electronic Stability Program)
(Electronic Stability Pro-
ESP
see ESP
®
gram)
Activating/deactivating (vehicle
with steering wheel buttons) ......... 186
Activating/deactivating (vehicle
without steering wheel buttons) .... 176
Crosswind Assist .............................67
Deactivating/activating ................... 66
Display message (vehicle with
steering wheel buttons) ................. 210
Display message (vehicle without
steering wheel buttons) ................. 196
Function/notes ................................ 65
Important safety information ........... 66
Trailer stabilization ........................... 67
Warning lamp ................................. 224
Exhaust check ................................... 138
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 94
Out of position (troubleshooting) ..... 94
Eyeglasses compartment ................. 240
F
First-aid kit ......................................... 274
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 299
Fogged-up windows
see Climate control
Frequencies
Mobile phone ................................. 305
Two-way radio ................................ 305
Front fog lamps
Changing bulbs .............................. 102
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Switching on/off .............................. 97
Front-passenger seat
see Seats
Fuel
Additives (gasoline) ........................ 308
Consumption information .............. 308
Consumption statistics (vehicle
with steering wheel buttons) ......... 181
Consumption statistics (vehicle
without steering wheel buttons) .... 174
Displaying the current consumption (vehicle with steering wheel
buttons) ......................................... 180
Displaying the current consumption (vehicle without steering
wheel buttons) ............................... 175
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Driving abroad ............................... 139
Driving tips .................................... 138
Fuel content display (vehicle with-
out steering wheel buttons) ........... 173
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Grade (gasoline) ............................ 307
Important safety notes .................. 307
Problem (malfunction) ................... 135
Refueling ........................................ 134
Tank content/reserve fuel ............. 307
Fuel content
Display (vehicle without steering
wheel buttons) ...............................
uel level
F
173
Gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel tank
Problem (malfunction) ................... 135
Fuel tank
see Fuel tank
Fuel tank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Fuses .................................................. 278
Index
13
G
Gasoline ............................................. 307
Gearshift recommendation
Display (vehicle with steering
wheel buttons) ...............................179
Display (vehicle without steering
wheel buttons) ............................... 173
Genuine parts ...................................... 33
Glove box ...........................................240
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 296
Guide rail
Maximum tensile strength ............. 315
H
Handbrake
see Parking brake
Handling control system
see ESP
Hands-free system
see Mobile phone
Hazard warning lamps ........................ 98
Head restraints
Adjusting (electrically) ..................... 91
Adjusting (manually) ........................ 91
Important safety notes .................... 90
Removing/installing ........................ 91
Headlamps
Changing bulbs (halogen head-
lamps) ............................................ 102
Fogging up ....................................... 99
see Automatic headlamp mode
Heating
see Climate control
High-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs .............................104
Switching on/off .............................. 98
Hill start assist .................................. 125
Hood
Closing ...........................................253
Display messages (vehicle with
steering wheel buttons) ................. 221
®
(Electronic Stability Program)
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 252
Opening ......................................... 253
Hydroplaning ..................................... 141
I
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 67
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 33
Instrument cluster
Buttons (vehicle without steering
wheel buttons) ............................... 173
Overview (vehicle with steering
wheel buttons) ................................. 39
Overview (vehicle without steer-
ing wheel buttons) ........................... 37
Warning and indicator lamps
(vehicle with steering wheel but-
tons) ................................................ 40
Warning and indicator lamps
(vehicle without steering wheel
buttons) ...........................................38
Instrument cluster lighting .............. 171
Interior lighting
Automatic control ............................ 99
Delayed switch-off (on-board
computer) ...................................... 190
General notes .................................. 99
Manual control ...............................100
Notes on changing bulbs ...............100
Overview .......................................... 99
Reading lamp ................................... 99
Rear interior light in the grab han-
dle ................................................. 100
Replacing bulbs .............................100
Switching the cargo compartment
lighting on/off (cargo compart-
ment) ............................................. 100
Switching the cargo compartment
lighting on/off (dashboard) ........... 100
14
Index
Switching the rear compartment
lighting on centrally ....................... 100
J
Jack
Holder in the cargo compartment .. 274
Jacking points ................................ 299
Scope of tire-changing tools .......... 272
Storage location ............................ 272
Stowage compartment in the rear..272
Stowage space in the cargo com-
partment ........................................ 273
Using ............................................. 299
Jump starting (engine) ......................274
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Position in the ignition lock ............ 123
Kickdown ...........................................132
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 151
Display message ............................ 217
Function/information .................... 150
Setting sensitivity (on-board com-
puter) ............................................. 187
Setting the sensitivity .................... 152
Language
Display (vehicle with steering
wheel buttons) ............................... 188
Display (vehicle without steering
wheel buttons) ............................... 176
Lashing points and tie downs
Permissible tensile load ................. 314
Lashing strap
Important safety notes .................. 247
Tensioning strap .................... 248, 249
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp
Changing bulbs .............................. 102
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 190
Automatic headlamp mode .............. 97
Changing bulbs (halogen head-
lamps) ............................................ 102
Changing bulbs (interior lights) ...... 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Driving abroad ............................... 139
Fog lamps ........................................ 97
Hazard warning lamps ..................... 98
High beam flasher
gh-beam headlamps ..................... 98
Hi
Important safety notes .................... 96
Light switch ..................................... 96
Low-beam headlamps ...................... 97
Parking lamps .................................. 96
Rear fog lamp .................................. 97
Replacing bulbs (halogen head-
lamps) ............................................ 102
Standing lamps ................................ 96
Switching the daytime running
lamps on/off (switch) ...................... 97
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 189
Switching the surround lighting
on/off (on-board computer) .......... 189
............................ 98
Index
15
Turn signals .....................................98
Limited Warranty ................................ 27
Load distribution ...............................245
Load protection net ........................... 249
Loading guidelines ............................ 244
Loading rails
Maximum tensile strength ............. 315
Loads
Securing ........................................ 246
Transporting .................................. 244
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Driving abroad ............................... 139
Replacing bulbs .............................103
Switching on/off .............................. 97
Lumbar support ................................... 87
Lumbar support
see Lumbar support
M
M+S tires ............................................ 281
Maintenance ...................................... 259
Maintenance points under the
hood .................................................... 254
Maximum speed
Speed limitation .............................138
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 184
Memory function
Seats, steering wheel, exterior
mirrors ............................................. 94
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 274
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 205
On-board computer (vehicle with-
out steering wheel buttons) ........... 191
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 94
Important safety notes .................... 93
Rear-view mirror .............................. 94
see Vanity mirror
Mobile phone
Type approval/frequency .............. 305
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................70
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 301
Mounting a new wheel ................... 300
Preparing the vehicle .....................299
Raising the vehicle ......................... 299
Removing a wheel .......................... 300
Removing and mounting the spare
wheel ............................................. 303
Securing the vehicle against roll-
ing away ........................................ 299
MP3
Operation ....................................... 184
N
Navigation
Menu (on-board computer) ............ 182
Notes on breaking-in a new vehi-
cle ....................................................... 122
16
Index
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test ...............................55
Occupant safety
Air bags ...........................................49
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................49
Children in the vehicle .....................58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................53
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
with steering wheel buttons) ......... 188
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Off-road driving
Checklist after driving off-road ...... 143
Important safety notes .................. 142
Rules for driving off-road ............... 142
Oil
see Engine
O
n-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 185
Audio menu ................................... 183
oil
Date menu ..................................... 189
Display messages .......................... 205
Factory settings ............................. 190
Important safety notes .................. 171
Instrument cluster menu ............... 188
Lights menu ................................... 189
Menu overview .............................. 180
Message memory .......................... 205
Navigation menu ............................ 182
Operating ....................................... 178
Permanent display ......................... 188
Service menu ................................. 187
Setting the date ............................. 189
Setting the display ......................... 188
Setting the display language .......... 188
Setting the language ...................... 188
Setting the time ............................. 189
Settings menu ............................... 188
Standard display ............................ 180
Telephone menu ............................ 184
Time menu ..................................... 189
Trip menu ...................................... 180
Vehicle menu ................................. 190
On-board computer (vehicle without steering wheel buttons)
Coolant temperature display
menu ............................................. 175
Current fuel consumption menu .... 175
Date menu ..................................... 178
Digital speedometer menu ............. 175
Display messages .......................... 191
Distance menu ............................... 174
Factory settings ............................. 176
Important safety notes .................. 171
Menu overview .............................. 174
Message memory .......................... 191
Operating ....................................... 173
Permanent display ......................... 177
Range menu ................................... 175
Setting the date ............................. 178
Setting the display ......................... 177
Setting the display language .......... 176
Setting the language ...................... 176
Setting the time ............................. 178
Settings menu ............................... 176
Standard display menu .................. 174
Time menu ..................................... 178
Trip computer menu ...................... 174
Index
17
On-board computer (vehicles with
steering wheel buttons)
Displaying the service message ..... 260
On-board computer (vehicles without steering wheel buttons)
Displaying the service message ..... 260
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Limited Warranty ............................. 27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 178
On-board computer (vehicle with-
out steering wheel buttons) ........... 173
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 172
Overhead control panel ...................... 43
Overrevving range ............................. 172
Overrun cutoff ................................... 138
P
Paint code number ............................ 305
Paintwork (cleaning instructions) ... 267
Parking ............................................... 135
Important safety notes .................. 135
Parking brake ................................ 136
Rear view camera .......................... 160
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 156
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 210
Display message (vehicle without
steering wheel buttons) ................. 197
Notes/function .............................. 136
Warning lamp ................................. 136
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 104
PARKTRONIC
Deactivating/activating ................. 155
Display messages .......................... 216
Driving system ............................... 153
Function/notes ............................. 153
Important safety notes .................. 153
Problem (malfunction) ................... 156
Range of the sensors ..................... 154
Roll-back warning .......................... 155
Trailer towing ................................. 156
Warning display ............................. 155
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-conditioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 123
18
Index
Visual check of the vehicle exte-
rior .................................................123
Program selector button .................. 131
Protection against theft
see ATA (Anti-Theft Alarm system)
Protection of the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 124
Hill start assist ............................... 125
Q
QR code
Rescue card ..................................... 34
Qualified specialist workshop ........... 31
R
Radiator cover ..................................... 33
Radio
Selecting a station ......................... 183
see separate operating instructions
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 106
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 190
Setting the sensitivity (vehicle
without steering wheel buttons) .... 177
Reading lamp ....................................... 99
Rear bench seat
EASY-ENTRY/EXIT feature ...............88
General notes .................................. 87
Installation options .......................... 88
Removing/installing (standard
rear bench seat) ...............................89
Seat anchorage ................................ 87
Seat rails .......................................... 87
Seating variants ............................... 88
Rear compartment
Activating/deactivating climate
control ........................................... 113
Seating variants ............................... 88
Setting the air vents ...................... 120
Setting the temperature ................ 115
Switching the interior lighting on/
off .................................................. 100
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 80
Indicator lamp ................................ 231
Opening at an angle of 180° or
270° ................................................ 81
Opening dimensions ...................... 313
Opening/closing from inside ........... 81
Opening/closing from the out-
side .................................................. 80
Rear doors ............................................ 80
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
ering wheel buttons) ........... 199
t ste
ou
Replacing bulbs ............................. 105
Switching on/off .............................. 97
Rear view camera
Cleaning instructions ..................... 269
Coupling up a trailer function ........ 164
Function/notes ............................. 160
General notes ................................ 160
Important safety notes .................. 161
Messages in the display ................. 162
Reverse parking ............................. 163
Switching on/off ........................... 161
Rear window defroster
Problem (malfunction) ................... 118
Switching on/off ........................... 118
Rear window wiper
Replacing the wiper blade .............. 108
Switching on/off ........................... 106
Rear-compartment air-conditioning system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 94
Recuperation display ........................ 175
Index
19
Recycling
see Protection of the environment
Refrigerant (air-conditioning system)
Important safety notes .................. 312
Refueling
Fuel filler flap ................................. 135
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 173
Refueling procedure (fuel) ............. 135
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 102
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Warning lamp ................................. 227
Residual heat (climate control) ........ 119
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Introduction ..................................... 45
Warning lamp ................................. 226
Warning lamp (function) ................... 45
Reverse warning feature .................. 125
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 315
Notes ............................................. 250
Roof lining and carpets (cleaning
guidelines) ......................................... 271
Roof load (roof carrier) ..................... 315
S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 271
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 222
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ..................... 86
Adjusting (manually) ........................ 86
Adjusting lumbar support ................ 87
Adjusting the head restraint ............ 90
Armrest ............................................ 92
Cleaning the cover ......................... 270
Correct driver's seat position ........... 85
Important safety notes .................... 85
Seat heating .................................... 92
Storing settings (memory func-
tion) ................................................. 94
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 270
see Automatic transmission
Sensors (cleaning instructions) ....... 268
Service interval display
Calling up the service due date ...... 260
Hiding service messages ............... 260
Notes ............................................. 259
Service menu (on-board com-
puter) .................................................. 187
Service phone number ...................... 274
Service products
Brake fluid ..................................... 311
Coolant (engine) ............................ 311
Engine oil ....................................... 309
Fuel ................................................ 307
20
Index
Important safety notes .................. 306
Refrigerant (air-conditioning sys-
tem) ............................................... 312
Transmission oil .....................310, 311
Washer fluid ................................... 313
Setting the air distribution ...............116
Setting the airflow ............................ 116
Setting the speed
see Cruise control
Settings
Factory (vehicle with steering
wheel buttons) ............................... 190
Factory (vehicle without steering
wheel buttons) ............................... 176
On-board computer (vehicle with
steering wheel buttons) ................. 188
On-board computer (vehicle with-
out steering wheel buttons) ........... 176
Side impact air bag .............................51
Side windows
Cleaning ......................................... 267
Convenience closing feature ............ 83
Convenience opening feature ..........83
Hinged side windows ....................... 82
Important safety information ........... 82
Opening/closing .............................. 82
Overview .......................................... 82
Problem (malfunction) ..................... 83
Resetting ......................................... 83
Signal and ambient light
Changing a bulb ............................. 102
Sliding door
Child-proof locks .............................. 63
Cleaning ......................................... 269
Important safety notes .................... 74
Indicator lamp ................................ 231
Opening/closing from the inside ..... 75
Opening/closing from the out-
side .................................................. 75
see Electric sliding door
SmartKey
Changing the battery ....................... 72
Changing the programming ............. 70
Checking the battery ....................... 71
Convenience closing feature ... 83, 119
Convenience opening feature .......... 83
Door central locking/unlocking ....... 69
Important safety notes .................... 69
Loss ................................................. 72
Mechanical key ................................ 70
Problem (malfunction) .....................
SmartK
Snow chains ...................................... 282
Sockets .............................................. 243
Spare wheel
Special seat belt retractor .................. 59
Specialist workshop ............................ 31
Speed, controlling
Speedometer
SRS (Supplemental Restraint System)
Standing lamp
Standing lamps
ey positions (ignition lock) .. 123
General notes ................................ 303
Important safety notes .................. 303
Removing/mounting ...................... 303
see Cruise control
Activating/deactivating the additional speedometer (vehicle with
steering wheel buttons) ................. 188
Activating/deactivating the additional speedometer (vehicle with-
out steering wheel buttons) ........... 177
Digital (vehicle with steering
wheel buttons) ............................... 181
Digital (vehicle without steering
wheel buttons) ............................... 175
General notes ................................ 172
In the instrument cluster (vehicle
with steering wheel buttons) ............ 39
In the instrument cluster (vehicle
without steering wheel buttons) ...... 37
Setting the display unit (vehicle
with steering wheel buttons) ......... 188
Setting the display unit (vehicle
without steering wheel buttons) .... 177
see Restraint system
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs (front) ................... 104
Replacing bulbs (rear) .................... 105
Switching on/off .............................. 96
72
Index
21
Start/stop function
see ECO start/stop function
Starting
see Starting (engine)
Starting (engine) ................................ 124
Status overview (on-board com-
puter) .................................................. 186
Steering
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Warning lamps ...............................231
Steering wheel
Adjusting ......................................... 93
Button overview ............................... 41
Buttons (on-board computer) ......... 178
Cleaning ......................................... 270
Paddle shifters ............................... 132
Steering wheel paddle shifters ........132
Stickers
General safety notes ........................ 29
Stowage net ....................................... 241
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage compartments
Eyeglasses compartment ...............240
Glove box ....................................... 240
Important safety notes .................. 240
Stowage net ................................... 241
Summer opening
see Convenience opening feature
Summer tires ..................................... 281
Sun visor
Changing a bulb (mirror lamp) ....... 101
Overview ........................................ 241
Surround lighting (on-board com-
puter) ..................................................189
Switching air-recirculation mode
on/off ................................................. 118
Switching off the alarm (ATA) ............ 68
T
Tachometer ........................................ 172
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs .............................105
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Tailgate
Changing bulbs (ambient lamp) ..... 101
Changing bulbs (signal and ambi-
ent light) ........................................ 102
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 79
Opening dimensions ......................313
Opening/closing from the out-
side ..................................................79
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Technical data
Capacities ...................................... 306
Cargo tie-down points .................... 314
Guide rail ....................................... 315
Loading rails .................................. 315
Roof carrier .................................... 315
Tires/wheels ................................. 302
Trailer tow hitch ............................. 315
Vehicle data ................................... 313
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 185
Display message ............................ 221
Introduction ................................... 184
Number from the phone book ........ 185
Redialing ........................................ 185
Rejecting/ending a call ................. 185
Temperature
Coolant (display in the instrument
cluster) .......................................... 172
Coolant (display in the on-board
computer) ...................................... 175
mperature ...................... 172
de te
Outsi
22
Index
Setting (climate control) ................ 115
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 68
Immobilizer ...................................... 67
Time
Setting (vehicle with steering
wheel buttons) ............................... 189
Setting the time (vehicle with
steering wheel buttons) ................. 189
Setting the time (vehicle without
steering wheel buttons) ................. 178
Tire pressure
Calling up (on-board computer) ..... 286
Checking manually ........................ 286
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Important safety notes .................. 286
Maximum ....................................... 286
Notes ............................................. 285
Recommended ............................... 282
Tables ............................................ 290
Tire label ........................................ 283
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 288
Function/notes ............................. 286
General notes ................................ 286
Important safety notes .................. 287
Restarting ...................................... 289
Warning lamp ................................. 230
Warning message .......................... 288
Tire pressure table ............................ 290
Tires
Aspect ratio (definition) ................. 297
Average weight of the vehicle
occupants (definition) .................... 296
Bar (definition) ............................... 296
Changing a wheel .......................... 298
Characteristics .............................. 296
Checking ........................................ 280
Curb weight (definition) ................. 297
Definition of terms ......................... 296
Direction of rotation ...................... 298
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Distribution of the vehicle occu-
pants (definition) ............................ 298
DOT (Department of Transporta-
(de
tion)
DOT, Tire Identification Number
(TIN) ............................................... 295
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 296
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 296
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 297
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 297
Important safety notes .................. 279
Increased vehicle weight due to
optional equipment (definition) ...... 296
Information on driving .................... 279
Kilopascal (kPa) (definition) ........... 297
Labeling (overview) ........................ 293
Load bearing index (definition) ...... 298
Load index ..................................... 295
Load index (definition) ................... 297
M+S tires ....................................... 281
Maximum load on a tire (defini-
tion) ............................................... 297
Maximum loaded vehicle weight
(definition) ..................................... 297
Maximum permissible tire pres-
sure (definition) ............................. 297
Maximum tire load ......................... 295
Maximum tire load (definition) ....... 297
Optional equipment weight (defi-
nition) ............................................ 297
PSI (pounds per square inch) (def-
inition) ........................................... 297
Replacing ....................................... 298
Service life ..................................... 280
Sidewall (definition) ....................... 297
Snow chains .................................. 282
Speed rating (definition) ................ 296
Storing ........................................... 298
Structure and characteristics
(definition) ..................................... 296
Summer tires ................................. 281
finition) ............................. 296
Index
23
TIN (Tire Identification Number)
(definition) .....................................298
Tire bead (definition) ......................297
Tire pressure (definition) ................ 297
Tire pressures (recommended) ...... 296
Tire size designation, load-bearing
capacity, speed rating .................... 293
Tire tread ....................................... 280
Tire tread (definition) ..................... 297
Total load limit (definition) ............. 298
Traction (definition) ....................... 298
TWR (permissible trailer drawbar
noseweight) (definition) ................. 298
Uniform Tire Quality Grading
Standards (definition) .................... 296
Wear indicator (definition) ............. 298
Wheel and tire combination ........... 302
Wheel rim (definition) .................... 296
Wheel/tire combinations ...............302
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 278
Important safety notes .................. 276
Towing
If the vehicle is stuck ..................... 278
Installing/removing the towing
eye ................................................. 277
Towing a trailer
Active Parking Assist ..................... 156
Axle load, permissible .................... 316
Cleaning the trailer tow hitch ......... 269
Coupling up a trailer ......................167
Decoupling a trailer ....................... 168
Driving tips ....................................165
Notes on retrofitting ......................315
Power supply ................................. 170
Trailer loads ................................... 316
Towing away
Important safety guidelines ........... 276
With both axles on the ground ....... 278
With the rear axle raised ................ 277
Towing eye ......................................... 272
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 169
Trailer o
Trailer towing
Transmission
Transmission oil ........................ 310, 311
Transmission positions
Transport
Transport by rail ................................ 139
Transportation
Transportation aids
Transporting
Trim pieces (cleaning instruc-
tions) .................................................. 270
Trip computer
peration
Lights display messages (vehicle
with steering wheel buttons) ......... 211
Lights display messages (vehicle
without steering wheel buttons) .... 198
Blind Spot Assist ............................ 150
®
................................................ 67
ESP
PARKTRONIC ................................. 156
Permissible trailer loads and
drawbar noseweights ..................... 169
see Automatic transmission
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 130
Lashing straps ............................... 247
Loading guidelines ......................... 244
Stickers ......................................... 247
Vehicle ...........................................278
Rail ................................................ 139
Load protection net ....................... 249
Cargo compartment variations ...... 246
Load distribution ............................ 245
Securing a load .............................. 246
Displaying (vehicle with steering
wheel buttons) ............................... 181
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Resetting (vehicle with steering
wheel buttons) ............................... 181
Resetting (vehicle without steer-
ing wheel buttons) ......................... 174
Selecting the display units (vehi-
cle with steering wheel buttons) .... 188
Selecting the display units (vehicle without steering wheel but-
tons) .............................................. 177
24
Index
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Resetting (vehicle with steering
wheel buttons) ............................... 181
Resetting (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
with steering wheel buttons) ......... 188
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Trip odometer
see Trip odometer
Turn signal
Changing bulbs (additional turn
signals) .......................................... 104
Turn signals
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs (front) ................... 104
Replacing bulbs (rear) .................... 105
Switching on/off .............................. 98
Trailer display messages (vehicle
with steering wheel buttons) ......... 211
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Two-way radios
Type approval/frequency .............. 305
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 298
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 71
From inside the vehicle (central
unlocking button) ............................. 73
With emergency key element ........... 70
USB (audio)
Playing ........................................... 184
V
Vanity mirror
Changing a bulb (mirror lamp) ....... 101
Sun visor ........................................ 241
Vehicle
Data acquisition ............................... 34
Display messages (vehicle with
steering wheel buttons) ................. 220
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Electronics ..................................... 305
Emergency unlocking ....................... 70
Equipment ....................................... 27
Limited Warranty ............................. 27
Loading .......................................... 290
Locking (in an emergency) ............... 71
Locking (SmartKey) .......................... 69
Lowering ........................................ 301
Maintenance .................................... 28
Operating safety .............................. 30
Parking for a long period ................ 137
Pulling away ................................... 124
Raising ........................................... 299
Registration ..................................... 32
Reporting problems ......................... 32
Securing from rolling away ............ 135
Towing away .................................. 276
Transporting .................................. 278
Unlocking (in an emergency) ........... 71
Unlocking (SmartKey) ...................... 69
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 32
Body/equipment mounting direc-
tives for trucks ................................. 32
Vehicle check
see Preparing for a journey
Vehicle data ....................................... 313
Vehicle dimensions ........................... 313
Vehicle emergency locking ................ 71
Vehicle identification number
see VIN
Vehicle identification plate .............. 305
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 272
Index
25
Scope ............................................ 272
Storage location ............................ 272
Stowage compartment in the rear..272
Stowage space in the cargo com-
partment ........................................ 273
Ventilation
see Climate control
VIN
Engine compartment ..................... 306
Type plate ...................................... 305
W
Warning
Stickers ...........................................29
Warning and indicator lamps
ABS ................................................ 224
Brakes ...........................................223
Check Engine ................................. 227
COLLISION PREVENTION ASSIST .. 229
Coolant .......................................... 227
Distance warning ........................... 229
Door ............................................... 231
®
.............................................. 224
ESP
®
ESP
OFF ....................................... 226
Fuel tank ........................................ 227
General notes ................................ 221
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 136
PASSENGER AIR BAG OFF ...............46
Rear door .......................................231
Reserve fuel ................................... 227
Restraint system ............................ 226
Seat belt ........................................ 222
Sliding door ................................... 231
Steering ......................................... 231
Tire pressure monitor .................... 230
Warranty .............................................. 27
Washer fluid
Adding ...........................................258
Capacities ...................................... 313
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Notes ............................................. 313
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 301
Wheels
Changing a wheel .......................... 298
Checking ........................................ 280
Cleaning ......................................... 268
Important safety notes .................. 279
Interchanging/changing ................ 298
Mounting a new wheel ................... 300
Mounting a whe
emoving a wheel .......................... 300
R
el .......................... 299
Removing and mounting the spare
wheel ............................................. 303
Snow chains .................................. 282
Storing ...........................................298
Tightening torque ........................... 301
Wheel/tire combinations ...............302
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Operation ......................................... 52
Windows
see Side windows
Windshield
Cleaning ......................................... 267
Defrosting ...................................... 117
Windshield washer fluid
Adding ...........................................258
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 190
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 177
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 109
Rear window wiper ........................ 106
Replacing the wiper blades ............ 107
Switching on/off ........................... 106
Winter driving
Slippery road surfaces ................... 141
Index
26
Snow chains .................................. 282
Winter operation
General notes ................................ 281
Radiator cover ................................. 33
Winter tires
M+S tires ....................................... 281
Setting a limit speed ...................... 138
Wiper blades
Cleaning ......................................... 268
Important safety notes .................. 107
Replacing (rear window) ................ 108
Replacing (windshield) ................... 107
Service indicator ............................ 107
Workshop
see Qualified specialist workshop
Introduction
27
Operating Instructions
Before the first journey
These instructions, the Maintenance or Service
Booklet and the additional equipment-specific
instructions are integral parts of the vehicle.
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass on all
documents to the new owner.
Before you first drive off, read these documents
carefully and familiarize yourself with your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
these operating instructions. Failure to observe
the instructions may lead to damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehicle Limited Warranty.
Limited warranty
Observe the notes in this Operator's Manual
!
regarding the correct operation of your vehicle and possible damage to the vehicle. Damage to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle is in
accordance with the warranty terms in the Service and Warranty Information booklet.
Your Mercedes-Benz Commercial Van Center
will replace and repair all factory-installed parts
in accordance with the terms of the following
warranties:
R
New Vehicle Limited Warranty
R
Exhaust System Warranty
R
Emission Systems Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System Warranty
R
State Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
Warranties. You can obtain these from any
Mercedes-Benz Commercial Van Center.
Should you lose your Service and Warranty
i
Information booklet, contact a MercedesBenz Commercial Van Center for a replacement. The new Service and Warranty Information booklet will be posted to you.
Vehicle equipment
These operating instructions describe all models and standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possible. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety. The equipment in your vehicle may therefore differ from that shown in the descriptions
and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all of the systems in your vehicle.
Questions concerning equipment or operation
can be directed to any Mercedes-Benz Commercial Van Center.
Customer information for California
In California you are entitled to demand that
your vehicle be exchanged or that the purchase
or leasing price be refunded if Mercedes-Benz
USA, LLC and/or authorized workshops or service centers are not able,after several justifiable
repairs, to rectify major damage to or malfunctions of the vehicle as covered by the contractual warranty provisions. Customers who purchase or lease a vehicle can have the vehicle
repaired within a period of 18 months after
delivery or after a mileage of up to 29,000 km
(equals approx. 18,000 miles), whichever
comes first, if:
(1) the same serious defect or damage which
could lead to fatal or serious injuries to the
occupants of the vehicle during driving has
been repaired at least twice and Mercedes-
Introduction
28
Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less
serious than described in (1), has been
repaired at least four times and MercedesBenz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more
than 30 calendar days due to repairs resulting from the same or other major defects or
damage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Maintenance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information
booklet (Canada). Both are located in your vehicle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
R
Service facilities or replacement parts may
not be available immediately.
R
Unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R
The fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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