Masterbuilt 20078915, 20076816, 20072215, 20072115, 20070115 Product Data

Masterbuilt Manufacturing, Inc.

1 Masterbuilt Ct.

Columbus, GA 31907

Customer Service 1-800-489-1581

Service à la clientèle 1-800-489-1581

Servicio de atención al cliente 1-800-489-1581

www.masterbuilt.com

ELECTRIC SMOKER

TROUBLESHOOTING GUIDE

FUMOIR ÉLECTRIQUE

GUIDE DE DÉPANNAGE

AHUMADOR ELÉCTRICO

GUÍA DE DETECCIÓN Y SOLUCIÓN DE

PROBLEMAS

Manual Code: 9807140122 150817-GB

Please reference the instruction manual for all warnings, guidelines and user information.

S’il vous plaît référencer le mode d’emploi de tous les avertissements, les directives et les informations utilisateur. Por favor, consulte el manual de instrucciones de todas las advertencias , las directrices y la información del usuario.

TROUBLESHOOTING GUIDE

Symptom	Cause	Solution
No Power to controller	Not plugged into outlet	Plug into power source.
(No Beep when plugged
into outlet)	House breaker tripped	Reset breaker.
	Bad connection at controller	Unplug connection and reconnect. Reference Controller access/
		replacement instructions.
	Bad connection at PCB	Unplug connection and reconnect. Reference how to access/
	(Power Control Board)	replace PCB instructions.
	Faulty PCB (Power Control Board)	Call Masterbuilt for replacement. Reference how to access/replace
		PCB instructions.
	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
		replacement instructions.
	Faulty body wiring	Call Masterbuilt for replacement.
Power light not on	Appliance not powered on	Press on/off button.
(Controller beeps when
plugged in)	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
		replacement instructions.
No display on controller	Controller temp is below -10°F (-23°C)	Remove controller from unit and bring to temp above 0°F (-18°C).
(Power light is on)		Reference Controller access/replacement instructions.
	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
		replacement instructions.
Heating light not on	Temp and time not set	Set Temp and Time, wait 60 seconds for heating light to turn on.
	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
		replacement instructions.
	Faulty body wiring	Call Masterbuilt for replacement.
Element not on	Bad connection at HTL	Unplug connection and reconnect. Reference how to access/
	(High Temp Limit Safety Shut-off)	replace HTL instructions.
	Bad connection at the element	Unplug connection and reconnect. Reference how to access/
		replace element instructions.
	Faulty HTL	Call Masterbuilt for replacement. Reference how to access/replace
	(High Temp Limit Safety Shut-off)	HTL instructions.
	Faulty element	Call Masterbuilt for replacement. Reference how to access/replace
		element instructions.
Meat Probe does not	Bad connection at the meat probe	Unplug connection and reconnect. Reference Meat Probe access/
read on controller		replacement instructions.
	Faulty meat probe	Call Masterbuilt for replacement. Reference Meat Probe access/
		replacement instructions.
	Faulty controller	Call Masterbuilt for replacement.	Reference Controller access/
		replacement instructions.
Meat probe temp is	Perform meat probe calibration test	Reference Meat Probe Temperature Verification instructions. Meat
not accurate		probe has a +/- 5°F (2.78°C) tolerance.
	Faulty meat probe	Call Masterbuilt for replacement. Reference Meat Probe access/
		replacement instructions.
	Faulty controller	Call Masterbuilt for replacement.	Reference Controller access/
		replacement instructions..

CABINET TEMPERATURE VERIFICATION

TEMPÉRATURE DE L’ARMOIRE DE VÉRIFICATION

GABINETE DE TEMPERATURA VERIFICACIÓN

1.Place meat probe in center of center rack.

2.Turn on appliance.

3.Set controller to 275°F.

4.Allow appliance to reach and stabilize at 275°F.

5.Read the actual cabinet temperature displayed.

6.Press and hold the meat probe button to read the meat probe temperature reading.

7.Meat probe temperature reading should be ±15°F of the actual cabinet temperature.

1.Sonde à viande placez au centre de la grille du centre .

2.Allumez l’appareil .

3.Set contrôleur à 275 ° F.

4.Laisser le poêle d’atteindre et de se stabiliser à 275 ° F.

5.Lire la température de l’armoire réelle affichée .

6.Appuyez et maintenez le bouton de la sonde de la viande de lire la lecture de la température de la sonde de la viande .

7.Viande lecture de la température de la sonde doit être de ± 15 ° F de la température de l’armoire réelle .

1.Coloque la sonda de carne en el centro de la rejilla central.

2.Encienda el aparato.

Controlador 3. Ajuste a 275 ° F.

4.Permita aparato a alcanzar y estabilizar a 275 ° F.

5.Lea la temperatura del gabinete real que se muestra .

6.Mantenga pulsado el botón de la sonda de la carne de leer la lectura de la temperatura de la sonda de carne.

7.Carne lectura de la temperatura de la sonda debe ser de ± 15 ° C de la temperatura de la cámara real.

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MEAT PROBE TEMPERATURE VERIFICATION

SONDE À VIANDE TEMPÉRATURE VÉRIFICATION

CARNE SONDA DE TEMPERATURA VERIFICACIÓN

Low Temperature Test

1.Place meat probe in ice water (Temperature of ice water = 32°F = 0°C ).

2.Let meat probe rest in ice water for 5 minutes.

3.Turn on appliance.

4.Press and hold the meat probe button to read the meat probe temp.

5.Meat probe temperature reading should be 32°F, ±5°F. (Acceptable range within 27°F to 37°F).

High Temperature Test

6.Place meat probe in boiling water (Temperature of boiling water = 212°F = 100°C ).

7.Let meat probe rest in boiling water for 5 minutes.

8.Turn on appliance.

9.Press and hold the meat probe button to read the meat probe temp.

10.Meat probe temperature reading should be 212°F, ±5°F. (Acceptable range within 207°F to 217°F).

Essai à basse température

1.Sonde à viande place dans l’eau glacée ( de la température d’eau glacée = 32 ° F = 0 ° C) .

2.Laisser la sonde à viande reste dans l’eau glacée pendant 5 minutes .

3.Mettez l’appareil.

4.Appuyez et maintenez le bouton de la sonde de la viande de lire la température de la sonde à viande .

5.Viande lecture de la sonde de température doit être de 32 ° F , ± 5 ° C. ( Plage acceptable dans 27 ° F à 37 ° F ).

Essai à haute température

6.Sonde à viande de place dans l’eau bouillante ( de la température de l’eau bouillante = 212 ° F = 100 ° C) .

7.Laisser la sonde à viande reste dans l’eau bouillante pendant 5 minutes .

8.Mettez l’appareil.

9.Appuyez et maintenez le bouton de la sonde de la viande de lire la température de la sonde à viande .

10.Viande lecture de la sonde de température devrait être 212 ° F , ± 5 ° C. ( Plage acceptable dans 207 ° F à 217 ° F ).

Bajo Prueba de temperatura

1.Coloque la sonda de carne en agua con hielo ( temperatura del agua helada = 32 ° F = 0 ° C ) .

2.Deje que la sonda de carne descanso en agua con hielo durante 5 minutos.

3.Encienda el aparato.

4.Mantenga pulsado el botón de la sonda de la carne para leer la temperatura de la sonda de carne.

5.Carne lectura de la temperatura de la sonda debe ser de 32 ° C , ± 5 ° C . (Rango aceptable dentro de 27 ° F a 37 ° F).

Prueba de alta temperatura

6.Coloque la sonda de carne en agua hirviendo ( temperatura del agua hirviendo = 212 ° F = 100 ° C ) .

7.Deje que la sonda de carne descanso en agua hirviendo durante 5 minutos.

8.Encienda el aparato.

9.Mantenga pulsado el botón de la sonda de la carne para leer la temperatura de la sonda de carne.

10.Carne lectura de la temperatura de la sonda debe ser 212 ° F , ± 5 ° C . (Rango aceptable dentro de 207 ° F a 217 ° F).

TROUBLESHOOTING GUIDE

	Symptom	Cause	Solution
	Cabinet Temp is	Perform Meat Probe Temperature	Reference Meat Probe Temperature Verification instructions. Meat
	inaccurate	Verification	probe has a +/- 5°F (2.78°C) tolerance.
		Perform Cabinet Temperature	Reference Cabinet Temperature Verification instructions. Cabinet
		Verification	temp has a +/- 15°F (8.33°C) tolerance of average cabinet temp.
		Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
			replacement instructions.
	Appliance takes	Climate	Temps below 65°F (18°C) may extend heating time.
	excessive amount of
	time to heat	Appliance plugged into an extension cord	Plug appliance directly into power source. Maximum length
			extension cord 25ft (8m), minimum gauge 12/3.
		Door not closed properly	Close door and adjust latch so door seals completely around
			appliance.
		Waterbowl / Drip deflector not properly	Locate waterbowl/drip deflector properly on supports. See
		located	assembly steps for proper installation.
		Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
			replacement instructions.
	Gap between the door	Door alignment	Adjust door hinges.
	and smoker
		Damaged door seal	Call Masterbuilt for replacement door kit.
	Grease leaking from	Door not closed properly	Close door and adjust latch so door seals completely around
	smoker		appliance.
		Appliance not level	Move appliance to level surface and adjust feet height.
		Drip pan not in proper location	Align drip pan so drain hole in pan and smoker bottom align.
		Grease tray is full	Empty grease tray and reinstall under smoker.
		Drain tube is clogged	Clean drain tube.
	No smoke	No wood chips	Add wood chips ( See adding wood chips guide ).
		Element not staying on long enough to	1. Open vent fully. 2. Open door briefly to allow smoker temp to
		heat chips due to climate.	drop approx. 5°F (2.78°C) below set temp then close door.
		Damaged smoke box	Call Masterbuilt for replacement.
	Controller will not	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
	adjust temp		replacement instructions.
	Controller will not	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
	adjust time		replacement instructions.
	Error code: ERR1,	Thermostat probe is damaged/short	Call Masterbuilt for replacement.
	Err1, ErrF	circuited
	Error code: ERR2, Err2,	Meat probe is damaged/short circuited	Call Masterbuilt for replacement. Reference Meat Probe access/
	001F, 310F		replacement instructions.
	Error code: ERR9	Faulty controller	Call Masterbuilt for replacement. Reference Controller access/
			replacement instructions.

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