LG WT7300CW/00, WT7300CV/00 Owner’s Manual

2

TABLE OF CONTENTS

3 SAFETY INSTRUCTIONS

3 IMPORTANT SAFETY INSTRUCTIONS

7 PRODUCT OVERVIEW

7 Parts
7 Accessories

8 INSTALLATION

8 Tools Needed
8 Product Specifications
9 Choosing the Proper Location
10 Unpacking and Removing Shipping Material
11 Connecting the Water Lines
12 Connecting the Drain Hose
13 Leveling the Washer
14 Connecting to the Power Supply
14 Testing the Washer

15 OPERATION

15 Using the Washer
16 Loading the Washer

17 SMART FUNCTIONS

17 LG SmartThinQ Application
20 Smart Diagnosis™ Function

21 MAINTENANCE

21 Regular Cleaning
23 Cleaning the Water Inlet Filters
24 Care in Cold Climates

25 TROUBLESHOOTING

25 Before Calling for Service

33 LIMITED WARRANTY

33 FOR USA
36 FOR CANADA
40 Warranty Exceptions (U.S. and Canada)

This manual contains an abbreviated Operation
section. For the complete Operation section, scan
the QR code below or visit: https://us.smartthinq.
com/images/pdfmanual/CW_TL_TD_PRO2_
MFL68267044_EN.pdf

SAFETY INSTRUCTIONS

3SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

If you do not follow instructions, it could result in death or serious injury.

CAUTION

If you do not follow instructions, it could result in minor or moderate injury or damage to the product.

All safety messages tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, re, death, electric shock, scalding or injury
to persons when using this product, follow basic precautions, including the

following:

ENGLISH

INSTALLATION

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety
glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.

• Before use, the appliance must be properly installed as described in this manual.

• To reduce the risk of severe injury or death, follow all installation instructions.

• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have

it checked and reinstalled by qualied service personnel.

• Moving or installation of the appliance requires two or more people.

• Do not install the appliance in humid spaces.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.

4 SAFETY INSTRUCTIONS

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might
use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.

• The appliance must be installed and electrically grounded by qualied service personnel in accordance with
local codes.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• This appliance must be positioned near to an electrical power supply.

• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.

• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.

• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.

OPERATION

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• If the product has been submerged, contact an LG Electronics customer information center for instructions
before resuming use.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it
immediately, and contact an LG Electronics customer information center.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for

such a period, before using the appliance turn on all hot water faucets and let the water ow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or
use an open ame during this time.

• Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading,
unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before
reaching inside.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.

• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.

• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product
labels.

• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use
a cord that shows cracks or abrasion damage along its length or at either end.

• Never unplug the appliance by pulling on the power cord. Always grip the plug rmly and pull straight out
from the outlet.

• Do not use an extension cord or adapter with this appliance.

• Do not grasp the power cord or touch the appliance controls with wet hands.

• Do not modify or extend the power cord.

• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or

a similar qualied person in order to avoid a hazard.

• Do not put oily or greasy clothing, candles or ammable materials on top of the appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),

gasoline, chemicals and other ammable vapors and liquids.

• Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other
appliance.

• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using
laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.

• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the nish.

• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,

dry-cleaning solvents, vegetable or cooking oil, or other ammable or explosive substances, as they give off

vapors that could ignite or explode.

• Do not add gasoline, dry cleaning solvents, or other ammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.

• Do not tamper with controls.

• Fix the drain hose securely in place to avoid ooding.

• Do not abuse, sit on, or stand on the lid (door) of the appliance.

• Keep hands and foreign objects clear of the lid (door) and latch area when closing the lid (door).

• Always check the inside of the appliance for foreign objects.

5SAFETY INSTRUCTIONS

ENGLISH

MAINTENANCE

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualied
service personnel unless specically recommended in this owner’s manual. Use only authorized factory

parts.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove any dust or foreign matter from the power plug pins.

• Do not disassemble or repair the appliance by yourself.

• Remove the lid (door) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.

• Make sure the dispenser drawer or lid (door) is closed at all times when not being lled with laundry
products.

GROUNDING INSTRUCTIONS

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with

a qualied electrician or service personnel if you are in doubt whether the appliance is properly grounded.
Do not modify the plug provided with the appliance; if it will not t the outlet, have a proper outlet installed by
a qualied electrician.

• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. The appliance is equipped with
a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an
appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

6 SAFETY INSTRUCTIONS

CAUTION

To reduce the risk of minor or moderate injury to persons, malfunction, or damage
to the product or property when using this product, follow basic precautions,
including the following:

INSTALLATION

• Install the product on a rm and level oor.

OPERATION

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of
time, such as during vacations.

• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.

• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.

• Do not combine laundry products for use in one load unless specied on the label.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result

in personal injury or damage to the washer, clothes, walls, oor, and surrounding objects due to abnormal

vibration.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

9

9

7PRODUCT OVERVIEW

Parts

Detergent Dispenser

1

Liquid Bleach

2

Compartment

Tub

3

Lid (Door)

4

Control Panel

5

Leveling Feet

6

Water Inlets

7

Power Cord

8

Drain Hose

ENGLISH

Accessories

Included Accessories

Tie Strap

Required Accessories

Hot and Cold Water Hoses

NOTE

• The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.

• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased unauthorized
components or parts.

8 INSTALLATION

INSTALLATION

Tools Needed

Pliers Flat-blade

Screwdriver

Level

Product Specications

The appearance and specications listed in this manual may vary due to constant product improvements.

Electrical requirements 120 VAC @ 60 Hz

Min. / Max. water pressure 20 - 120 psi (138 - 827 kPa)

Dimensions

Net weight 127.9 lbs (58.0 kg)

Max spin speed 950 RPM (±50 rpm)

WARNING

• Moving or installation of the appliance requires two or more people. Failure to follow these instructions may
result in injury.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury,

re, electric shock, or death.

• Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this

warning can cause serious injury, re, electric shock, or death.

• To reduce the risk of electric shock, do not install the appliance in humid spaces. Failure to follow this

warning can cause serious injury, re, electric shock, or death.

• To ensure proper airow, do not block the large opening on the bottom of the washer with carpeting or other
materials.

• Do not remove the ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong

outlet. Failure to follow this warning can cause serious injury, re, electric shock, or death.

• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel-do not contact the following parts while the appliance is energized. : pump,

motor, noise lter cover, and heater (on applicable models).

27" (W) X 28 3/8" (D) X 44 1/2" (H), 57 1/4" (H with lid (door) open)

68.6 cm (W) X 72.1 cm (D) X 113 cm (H), 145.3 cm (H with lid (door) open)

9INSTALLATION

(68.6 cm)

(2.5 cm)

(2.5 cm)

(68 cm)

32"

Choosing the Proper

Location

Install the washer on a solid oor that is strong and

rigid enough to support the weight of the washer,

even when fully loaded, without exing or bouncing.
If the oor has too much ex, you may need to
reinforce it to make it more rigid. If the oor is not

solid, it may cause severe vibration and noise.

NOTE

• Before installing the washer, make sure the oor
is clean, dry and free of dust, dirt, water and oil so
the washer feet cannot slide easily. Leveling feet

that can move or slide on the oor can contribute to

excess vibration and noise due to poor contact with

the oor.

• Allow for sufcient space between the walls and the
washer for installation.

Power Outlet

• The power outlet must be within 60 inches (1.5 m)
of either side of the washer.

• The appliance and outlet must be positioned so that
the plug is easily accessible.

• Do not overload the outlet with more than one
appliance.

• The outlet must be grounded in accordance with
current electrical wiring codes and regulations.

• Use a time-delay fuse or circuit breaker.

NOTE

• The washer must be installed on rm ooring to
minimize vibration during the spin cycle. Concrete

ooring is best, but a wood oor is sufcient,

provided it is built to FHA standards.

Floor In󰀬allation

44 ¼"

(113 cm)

1"

27"

To ensure sufcient clearance for water lines, the
drain line and airow, allow minimum clearances of

at least 1 inch (2.5 cm) at the sides and 4 inches (10
cm) behind the unit. Be sure to allow for wall, door,

or oor moldings that may increase the required

clearances.

(81.1 cm)

28 ⅜"

(72.1 cm)

1"

3 ½"

(9 cm)

ENGLISH

NOTE

• It is the personal responsibility and obligation of the
product owner to have a proper outlet installed by a

qualied electrician.

Flooring

• To minimize noise and vibration, the washer must

be installed on a solidly constructed oor.

• Allowable slope under the entire washer is a
maximum 1 inch difference from side to side or from
front to back.

• Installing on carpeting and soft tile surfaces is not
recommended.

• Never install the washer on a platform or weakly
supported structure.

57 ¼"

(145.3 cm)

26 ¾"

• Minimum vertical space from oor to overhead
shelves, cabinets, ceilings, etc., is 58 inches (147
cm).

10 INSTALLATION

Unpacking and Removing

Shipping Material

Unpack all shipping materials from the washer for
proper operation and inspect it for shipping damage.

CAUTION

• Failure to remove shipping materials can cause
excessive noise and vibration.

Lift the washer o󰀨 the foam base.

1

After removing the carton and shipping material,
lift the washer off the foam base. Make sure the
plastic tub support comes off with the base and is
not stuck to the bottom of the washer.

To prevent damage, do not remove the foam

2

block containing the owner’s manual, parts, and
laundry product samples from the washer tub until

the washer is in the nal location.

NOTE

• Once removed, save the foam block for future use.
If the washer needs to be moved, the foam block
will help prevent damage during transportation.

Unfa󰀬en the power cord from the back of the

3

washer.

If you must lay the washer down to remove the
base packaging materials, always protect the side
of the washer and lay it carefully on its side. Do
not lay the washer on its front or back.

Plastic tub support

Carton base

11INSTALLATION

Connecting the Water Lines

To avoid the risk of costly water damage, purchase
and install new inlet hoses when installing the
washer.

Check the ttings and seals.

1

Inspect the threaded tting on each hose and

make sure there is a rubber seal in place in both
ends of each hose to prevent leaking.

Rubber seal Rubber seal

Water hose (to water
inlet on washer)

Connect the water supply hoses.

2

Connect the water supply hoses to the hot and
cold water faucets tightly by hand and then
tighten another 2/3 turn with pliers. Connect the
blue hose to a cold water faucet and the red hose
to a hot water faucet.

Water hose (to tap)

Attach the water lines to the back of the

4

washer.

Attach the hot water line to the hot water inlet on
the back of the washer. Attach the cold water line
to the cold water inlet on the back of the washer.

Tighten the ttings securely. Turn ON both faucets

all the way and check for leaks at both ends of the
hoses.

Hot water inlet

Cold water inlet

WARNING

• Do not overtighten the hoses or cross-thread the

hose ttings. Overtightening or cross-threading

can damage the valves or couplings, resulting in
leaking and property damage.

• Do not reuse old hoses. Use only new hoses
when installing the washer. Old hoses could leak

or burst causing ooding and property damage.

Contact an LG Customer Information Center for
assistance in buying hoses.

ENGLISH

Flush out the inlet hoses.

3

After connecting the inlet hoses to the water

faucets, turn on the water faucets to ush out

foreign substances (dirt, sand or sawdust) in the
water lines. Let water drain into a bucket, and
check the water temperature to make sure you've
connected the hoses to the correct faucets.

NOTE

• Periodically check the hoses for cracks, leaks, and

wear, and replace the hoses every ve years. Do

not stretch the water hoses intentionally, and make
sure that they are not pinched, crushed or kinked by
other objects.

• Water supply pressure must be between 20 psi
and 120 psi (138 – 827 kPa). If the water supply
pressure is more than 120 psi, a pressure reducing
valve must be installed.

• To provide optimum washing performance, the hot
water temperature should be set at 120 – 135 °F
(48 – 57 °C) and the cold at 60 °F (15 °C).

• The washer should never be installed or stored in a
location subject to freezing temperatures. Damage
to the water lines and internal mechanisms of the
washer can result. If the washer was exposed to
freezing temperatures prior to installation, allow it to
stand at room temperature for several hours before
use and check for leaks prior to operation.

• Do not use ood-preventing hoses with auto shutoff

devices. The devices can be tripped during ll and
prevent the machine from lling properly.

12 INSTALLATION

(75 - 244 cm)

Connecting the Drain Hose

Connect the drain hose to either a standpipe or
laundry tub.

NOTE

• The drain hose should always be properly secured.
Failure to properly secure the drain hose can result

in ooding and property damage.

• The drain must be installed in accordance with any
applicable local codes and regulations.

• Make sure that the drain hose is not stretched,
pinched, crushed, or kinked.

• Do not install the drain hose with the end lower than

29.5 inches (75 cm) or higher than 96 inches (244
cm) above the bottom of the washer or more than
60 inches (152 cm) away from the washer.

• Never create an airtight seal between the hose and
the drain with tape or other means. If no air gap
is present, water can be siphoned out of the tub
resulting in poor wash/rinse performance or clothing
damage.

• Normal height of the end of the hose should be
approximately 35 inches (89 cm) to 47 inches (120

cm) from the oor.

If the water valves and drain are built into the wall,

3

fasten the drain hose to one of the water hoses
with the tie strap provided (ribbed side on inside).

29.5 - 96 "

Tie strap

29.5 - 96 "

(75 - 244 cm)

CAUTION

• Do not insert the end of the drain hose into the
standpipe more than 8 inches (20 cm). Doing
so can cause siphoning, odors, or improper
draining.

NOTE

• If the drain is large enough for the ange on the
hose to t inside, then do not insert the ange more

than 1-2 inches into the drain.

Option 1: Standpipe

Insert the end of the drain hose into the

1

standpipe.

Use the provided tie strap to secure the drain

2

hose in place.

Option 2: Laundry Tub

Hang the end of the drain hose over the side of

1

the laundry tub.

Use the provided tie strap to secure the drain

2

hose in place.

13INSTALLATION

Leveling the Washer

The tub of the washer spins at very high speeds. To
minimize vibration, noise, and unwanted movement,

the oor must be a level, solid surface.

NOTE

• Adjust the leveling feet only as far as necessary to
level the washer. Extending the leveling feet more
than necessary can cause the washer to vibrate.

• Before installing the washer, make sure that the

oor is clean, dry and free of dust, dirt, water and

oil so the washer feet cannot slide easily. Feet

that move or slide on the oor can contribute to

excessive vibration and noise due to poor contact

with the oor.

Position the washer in its nal location.

1

Take special care not to pinch, strain, or crush the
water and drain lines. If you have a carpenter’s
level, you can use it to check that the washer
level. The slope beneath the washer should not
exceed 1 inch, and all four leveling feet must rest

rmly on the oor.

Level

NOTE

• To check if the washer is level from side to side,
place a level on the back edge of the lid (door).

• To check if the washer is level from front to back,
place a level at the side of the washer on the
edge where the cabinet side meets the top cover.
Do not place the level on the top of the lid (door).
Using these surfaces will result in the washer being
unlevel.

Adju󰀬 the lower leveling feet.

3

Turn in one direction to raise the washer or the
other direction to lower it.

Level from side to side

Level from
front to back

ENGLISH

1"

Open the lid (door) and look from above to see

2

if the tub is centered.

If the tub is NOT centered, readjust the front feet.
If you have a level, check the washer with the
level.

Raise Lower

Recheck the washer’s levelness.

4

Push or rock the top edges of the washer gently
to make sure the washer does not rock. If the
washer rocks, repeat steps 1-3.

CAUTION

• Using the washer without leveling it may cause
excess vibration and noise, leading to a machine
malfunction.

• Extend the leveling feet only to level the washer.
If you extend the leveling feet unnecessarily, it
may cause abnormal vibration of the washer.

NOTE

• If the washer is not level, the lid (door) may not
stay open properly. If this happens, extend the front
leveling legs until the washer is level from front to
back.