P / No. : MFL31245110
1-800-243-0000
24 HOURS A DAY, 7 DAYS A WEEK FOR LG CUSTOMER SERVICE
Owner's Manual
Washing Machine
WM2016CW
Please read this manual carefully. It provides instructions on safe installation, use, and maintenance. Retain it for future reference.
Record the model and serial numbers of your machine and report this information to your dealer if your machine requires service.
Designed specially to use only HE (High Efficiency) detergent
PRODUCT FEATURES
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Direct Drive System |
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The advanced Brushless DC motor directly drives the drum without |
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belt and pulley. |
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Tilted Drum and Extra Large Door Opening |
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Tilted drum and extra large opening make it possible to load |
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and unload clothing more easily. |
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Automatic Wash Load Detection |
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Automatically detects the load and optimizes the washing time. |
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Child Lock |
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The Child lock prevents children from pressing any button to change the |
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settings during operation. |
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The LED Display |
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The LED display shows the settings, estimated time remaining, options, and |
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status messages for your washer. When the washer is turned on, the light in |
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the display will illuminate. |
CONTENTS |
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Important Safety Information |
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Specifications.................................................................................................................................................. |
4 |
Installation Instructions ................................................................................................................................... |
5 |
Preparation Before Washing......................................................................................................................... |
10 |
Using the Dispenser...................................................................................................................................... |
11 |
Cycles ........................................................................................................................................................... |
13 |
How to Use the Washer ................................................................................................................................ |
14 |
Maintenance ................................................................................................................................................. |
17 |
Troubleshooting Guide.................................................................................................................................. |
20 |
Warranty ....................................................................................................................................................... |
23 |
2
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USE
! WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
! WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:
•Read all instructions before using the washer.
•Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
•Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
•Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
•Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
•Before the washer is removed from service or discarded, remove the door to prevent children from hiding inside.
•Do not install or store the washer where it will be exposed to the weather.
•Do not tamper with controls.
•Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user-maintenance instructions or published user-repair instructions that you understand and have the skills to carry out.
•See Installation Instructions for grounding requirements.
•ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
•Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
•Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
•Do not use an adapter or extension cord.
•Do not remove ground prong.
•If you don’t have the proper outlet, consult an electrician.
!WARNING: Improper connection of the equipment-grounding conductor can result in risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
ENGLISH
3
SPECIFICATIONS
Name:
Power supply:
Size: Tide
Weight: Spin speed:
Permissible water pressure:
Front-loading Washing Machine 120V~ 60Hz
68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 129.1 cm (D, door open) 27”(W) X 293/4”(D) X 3811/16”(H), 5013/16”(D, door open)
179 lbs. (81 kg)
1050 rpm max.
14.5~116 psi(100~800kPa)
Specifications subject to change by manufacturer.
Accessories
Hot/Cold (1 each) |
Wrench |
Hose |
for removing shipping bolts |
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and leveling the washer |
Hose retainer
Tie strap
to secure drain hose to standpipe, inlet hose, or laundry tub
Cap (4 each)
to cover the holes created after removing the shipping bolts
4
INSTALLATION INSTRUCTIONS
! WARNING : Two or more people may be need to install and move the appliance.
Install or store unit where it will not be exposed to temperatures below freezing or exposed to outside weather conditions.
Properly ground washer to conform with all governing codes and ordinances. To reduce the risk of electric shock, do not install the washer in humid spaces.
The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at all times.
Damage caused by cockroaches or other vermin will not be covered by the appliance warranty.
Shipping bolts
The appliance is fitted with shipping bolts to prevent internal damage during transportation.
Packing and all shipping bolts must be removed before using the washer.
When unpacking the base, be sure to remove the additional packing support in the middle of the base packing.
Removing shipping bolts
cap
1.To prevent internal damage during transport, 4 locking bolts are installed. Before operating the washer, remove the bolts and braces.
•If they are not removed, it may cause severe vibration, noise, and malfunction.
2.Unscrew the 4 bolts with the wrench supplied. Do first lower side to remove easily. One of the bolts retains the power cord of the washer to prevent operating without removing bolts.
3.Take out the 4 bolts and braces by twisting the braces slightly. Keep the 4 bolts, braces and the wrench for future use.
•Whenever the appliance is transported, the shipping bolts and braces must be reinstalled.
4. Close the holes with the caps supplied.
ENGLISH
5
INSTALLATION INSTRUCTIONS
Installation clearances
The location must be large enough to fully open the washer door.
Washer dimensions
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" |
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6 |
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/1 |
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13 |
cm) |
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50 |
.1 |
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(129 |
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3811/16"
(98.3 cm)
29 |
3 |
/4" |
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(75.6 cm) |
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27" |
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(68. |
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6 |
cm) |
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•Most installations require a minimum 4 in. (10 cm) clearance behind the washer.
Minimum installation spacing for recessed area installation.
The following dimensions shown are for the minimum spacing allowed.
Additional spacing should be considered for installation and servicing.
•Additional clearances might be required for wall, door and floor moldings.
•Additional spacing of 1 in. (2.5 cm) on all sides of the washer is recommended to reduce noise transfer.
Companion appliance spacing should also be considered.
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29 3/4" |
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4" |
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(75.6 cm) |
(10 cm) |
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[Side view] |
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1" |
27" |
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1" |
(2.5 cm) |
(68.6 cm) |
(2.5 cm) |
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[Front view] |
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Level floor
•Allowable slope under entire washer is 1°.
•To minimize noise and vibration, the washer MUST be installed on a solidly constructed floor.
•Carpeting and soft tile surfaces are not recommended.
•Never install the washer on a platform or weakly supported structure.
NOTE: A firm, solid floor is even more critical to a front-loading washer than to a top-loader. If your floor is wood and/or frame construction, you may need to reinforce it. Front-loaders use substantially faster spin speeds than top-loaders, causing greater
vibration. If the floor is not solid, your washer will vibrate. You will hear and feel the vibration throughout your house.
Power outlet
•Must be within 60 in. (1.5 m) of either side of the washer. Do not overload the outlet with more than one appliance.
•Time-delay fuse or circuit breaker is recommended.
NOTE: It is the personal responsibility and obligation of the customer to have a proper outlet installed by a qualified electrician.
6
INSTALLATION INSTRUCTIONS
Electrical connection
• Do not use an extension cord or double adapter. |
ENGLISH |
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• If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard. |
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• If the machine will not be used for an extended time, unplug it and shut off the water supply. |
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• Connect the machine to a grounded outlet in accordance with current wiring regulations. |
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• The appliance must be positioned so that the plug is easily accessible. |
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! CAUTION! Concerning the Power Cord |
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Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits. Check the specification page of this owner's manual to be certain.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.
Connecting water supply hose
•Water supply pressure must be between 14.5 and 116 psi(100~800 kPa).
•Do not crossthread when connecting inlet hose to the valve.
•If the water supply pressure is more than 116 psi, a pressure reducing device should be installed.
•Two Sealing washers are supplied with the water inlet hoses to prevent water leaks.
•Check for leakage of washing machine connections by turning the tap completely on.
•Periodically check the condition of the hose and replace the hose if necessary.
•Make sure that there is no kink in the hose and that it is not crushed.
•Be sure that the two water input ports are connected to the correct water faucets. The connector for hot water is colored red.
•Use ONLY the inlet hoses provided by LG with this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and couldcause leaks. Subsequent damage to product or property will not be covered under the terms of LG's warranty.
NOTE: Washing Machine is to be connected to the water mains using new hoses.
Old hoses should not be used. |
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Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by |
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inexperienced persons may cause injury or serious malfunctioning. Contact your local service center. |
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Do not install your washing machine in a room where temperatures below freezing may occur. |
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Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired |
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at temperatures below the freezing point. |
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If the appliance is delivered in the winter months and temperatures are below freezing, |
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store the washing machine at room temperature for a few hours before putting it into operation. |
INSTALLATION INSTRUCTIONS
Installation of drain hose
•The drain hose should not be placed higher than 96 in. from the bottom of the washer.
•Properly securing the drain hose will protect the floor from damage due to water leakage.
•Place the end of the drain hose in the hole of the floor drain system.
•When installing the drain hose at a sink, secure it so it cannot break away and cause flooding and damage.
•Properly securing the drain hose will protect the floor from damage due to water leakage.
This equipment is not designed for maritime use or for mobile installations such as in RV’s, aircraft, etc. Turn off the faucet if the machine is to be left for an extended period of time (e.g. holiday).
When disposing of the appliance, cut off the power cable, and destroy the plug. Disable the door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging from children.
8
INSTALLATION INSTRUCTIONS
Level adjustment
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Lock nut |
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Adjustable feet |
Adjustable feet |
Adjustable feet |
•Leveling the washing machine properly prevents excessive noise and vibration.
Install the appliance on a solid and level floor surface, preferably in a corner of the room.
•If the floor is uneven, adjust the adjustable feet as required. (Do not insert pieces of wood, etc. under the feet.)
NOTE: Extend the feet no more than necessary to level the washer. The more the feet are extended, the more the washer will vibrate.
•Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a level).
•After the washer is level, tighten the lock nuts up against of the base of the washer. All lock nuts must be tightened.
•It is critical to adjust the feet perfectly. This must be done while the washer is spinning with a load. Use the wrench (supplied) to adjust the feet until there is no vibration. Then tighten the lock nuts to prevent further adjustment.
NOTE: If there are vibration and noise during the spin cycle, re-check the leveling of the washer, adjust the feet as required, and tighten the lock nuts securely to prevent changes in adjustment.
Run the washer with a test load to make certain your washer is properly leveled. Put approximately 6 pounds of laundry in the machine. Then, press POWER, RINSE+SPIN, and START/PAUSE, in that order. When the machine spins at high speed, verify that it is stable. If not, adjust the feet accordingly.
Diagonal Check
When pushing down the edges of the washing machine
top plate diagonally, the machine should not move up
and down at all. (Please, check both directions.)
If the machine rocks when pushing the machine top plate
diagonally, adjust the feet again.
ENGLISH
9
PREPARATION BEFORE WASHING
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
1. Fabric Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed.
2. Sorting
To get the best results, sort clothes into loads that can be washed with the same wash cycle. Different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white clothing. If possible, do not wash heavily soiled items with lightly soiled ones.
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Soil (Heavy, Normal, Light) |
Separate clothes according to amount of soil. |
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Color (White, Lights, Darks) |
Separate white fabrics from colored fabrics. |
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Lint (Lint Producers, Collectors) |
Wash lint producers and lint collectors separately. |
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3. Check before loading
Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all the pockets to make sure that they are empty. Things such as clip, matches, pens, coins, and keys can damage both your washer and your clothes.
• Close zippers, hooks, and strings to make sure that these items do not snag on other clothes.
• Pretreat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help lift dirt.
NOTE: Do not wash or spin water-proof clothes.
1 0
USING THE DISPENSER
The automatic dispenser consists of four compartments which hold 1) liquid chlorine bleach, 2) liquid fabric softener, 3) liquid or powdered detergent for prewash and 4) liquid or powdered detergent
and color safe bleach for main wash.
All laundry products can be added at once in their respective dispenser compartments.
They will be dispensed at the appropriate time for most effective cleaning. After loading the laundry additives into the dispenser, close the dispenser drawer.
Add detergent, bleach and fabric softener to the automatic dispenser following these steps:
1.Open the dispenser drawer.
2.Load the laundry products into the appropriate compartments.
3.Close the dispenser drawer.
About detergent
Designed specially to use only
HE(High Efficiency) detergent
Your LG TROMM washer is designed to use only High Efficiency (HE) detergents.
HE detergents are formulated specifically for front load washers and contain suds reducing components. HE detergents make less suds, improve washing and rinsing performance, and help to keep the interior of your LG TROMM washer clean. Use the manufacture’s recommend amount.
If a regular detergent is used, it may cause oversudsing and unsatisfactory performance.
For the best washing and rinsing performance, low-sudsing HE detergents are strongly recommended.
Liquid Chlorine
Bleach
Compartment
Liquid Fabric
Softener
Compartment
Prewash
Compartment
Main Wash
Compartment
1.Prewash Detergent Compartment
•Add detergent to this compartment when using the Prewash option. Liquid or powdered detergent may be used in this compartment. The detergent will automatically be dispensed during Prewash if the Prewash option is selected.
•Add 1/2 the recommended amount of detergent to the Prewash compartment and the recommended amount of detergent to the main wash compartment.
NOTE : Liquid detergent will drain into the washer drum as it is added.
ENGLISH
1 1
USING THE DISPENSER
2.Main Wash Detergent Compartment
•Add measured detergent to this compartment for Main wash. Detergent is flushed from the dispenser at the beginning of the cycle. Either powdered or liquid detergent can be used.
•Liquid or powdered color-safe bleach may be added to the main wash compartment along with the same type of liquid or powdered detergent.
NOTE: If you are using the Prewash option, powdered detergent must be used in the main wash compartment. Liquid detergent will drain into the washer drum as it is added.
Designed specially to use only
HE(High Efficiency) detergent
3.Liquid Bleach Compartment
•Add measured liquid chlorine bleach to this compartment. The bleach will be automatically dispensed at the proper time during the wash cycle.
•Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.
•Do not pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur.
•Do not use powdered bleach in this compartment.
4.Fabric Softener Compartment
•Add recommended amount of fabric softener to this compartment.
•Dilute concentrated softeners with warm water to the fill line.
•Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could result in stained clothes.
•Do not pour fabric softener directly on the wash load.
•The fabric softener will be automatically dispensed during the last rinse cycle.
NOTE: Do not place, store, or spill laundry products (soap, detergent, bleach, softener, etc.) on the top of your washer or dryer. These products can damage the finish or controls if left there too long.
1 2
CYCLES
Select cycles designed for different types of fabric and soil levels.
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Stain |
Water |
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Cycle |
Plus |
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Extra High |
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No Spin |
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Tap Cold/Cold |
Low |
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Medium |
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High |
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High |
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Extra High |
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Tap Cold/Cold |
No Spin |
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Low |
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Medium |
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Medium |
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High |
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No Spin |
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Tap Cold/Cold |
Low |
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Medium |
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No Spin |
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Tap Cold/Cold |
Low |
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Low |
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Medium |
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No Spin |
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Tap Cold/Cold |
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ENGLISH
1 3
HOW TO USE THE WASHER
1.Power 
•Use this button to turn the Power On/Off.
2.Cycles
•Rotate the Cycle selector knob to select cycle designed for different types of fabric and soil levels.
•Each cycle has a preset Water Temperature, Spin Speed, Soil Level, and Option (See page 13).
•The preset settings can be changed anytime before Start.
NOTE: This front load washer requires longer cycle time and gets clothes much cleaner, yet is more gentle on the fabrics, than top load washers. Washing time can be reduced significantly for small loads or lightly soiled loads by selecting Speed Wash cycle and setting the Soil Level button at Light.
3.Start/Pause 
•Use this button to start/stop the washer.
NOTE: If you do not press the Start/Pause button within 4 minutes of selecting a cycle, the washer automatically turns off.
1 4
4.Delay Wash
•Allows the start of any cycle to be delayed for 1~12 hours.
•Choose the wash cycle for your load, and then press the Delay Wash button once for one hour or press the button again to increase the delay wash time up to 12 hours in one hour increments.
5.Water Plus
•Adds extra water to the wash and rinse cycles for superior results.
6.SPINSENSETM
•SPINSENSETM can be used when there is a vibration problem, especially on wood floor installations.
•To operate SPINSENSETM press and hold the Water Plus button for 3 seconds when the washing machine is running on any cycle.
•When SPINSENSETM has been selected, the Spin Speed button light will blink on and off continually to indicate that the SPINSENSETM function has been selected.
•Push and hold the Water Plus button again for 3 seconds to cancel SPINSENSETM.
•Once SPINSENSETM has been selected, if will continue to function even if interrupted by a power failure.
•'SPINSENSE' option cannot be selected during the spinning cycle.
7.Extra Rinse
•This option provides an additional rinse.
•Use this option to ensure the removal of detergent or bleach residue from garments.
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