KitchenAid KDFE204EBL, KDFE204ESS, KDFE204EWH, KDTE104EBL, KDTE104ESS User Guide

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DISHWASHER USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. Register your new dishwasher at www.kitchenaid.com/customer-service/ register-products/. In Canada, register your dishwasher at www.kitchenaid.ca in the Service and Support section.

For future reference, please make a note of your product model and serial numbers. These can be located on the label located near the door on the right-hand or left-hand side of the dishwasher interior.

Model Number_____________________________________________ Serial Number_________________________________________________

Table of Contents

 

DISHWASHER SAFETY .............................................................

1

PARTS AND FEATURES............................................................

3

START-UP/QUICK REFERENCE..............................................

5

QUICK STEPS.............................................................................

6

DISHWASHER USE....................................................................

6

CYCLE AND OPTION DESCRIPTIONS ....................................

9

DISHWASHER FEEDBACK SECTION....................................

12

DISHWASHER FEATURES......................................................

13

DISHWASHER CARE ...............................................................

15

TROUBLESHOOTING ..............................................................

16

WARRANTY ..............................................................................

20

Dishwasher Safety

Your safety and the safety of others are very important.

many important safety messages in this manual and on your appliance. Always read and obey all safety

safety alert symbol.

alerts you to potential hazards that can kill or hurt you and others.

messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” mean:

DANGER

WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10751712B

1

GROUNDING INSTRUCTIONS

For a grounded, cord-connected dishwasher:

Check with a qualified electrician or service representative

 

 

The dishwasher must be grounded. In the event of a

if you are in doubt whether the dishwasher is properly

 

grounded. Do not modify the plug provided with the

 

malfunction or breakdown, grounding will reduce the risk of

 

dishwasher; if it will not fit the outlet, have a proper outlet

 

electric shock by providing a path of least resistance for

 

installed by a qualified electrician.

 

electric current. The dishwasher is equipped with a cord

 

 

 

having an equipment-grounding conductor and a grounding

For a permanently connected dishwasher:

 

plug. The plug must be plugged into an appropriate outlet

The dishwasher must be connected to a grounded metal,

 

that is installed and grounded in accordance with all local

 

permanent wiring system, or an equipment-grounding

 

codes and ordinances.

 

conductor must be run with the circuit conductors and

 

 

 

WARNING: Improper connection of the equipment-

connected to the equipment-grounding terminal or lead on

 

grounding conductor can result in a risk of electric shock.

the dishwasher.

 

 

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

Read all instructions before using the dishwasher.

Do not tamper with controls.

Use the dishwasher only for its intended function.

Do not abuse, sit on, or stand on the door, lid, or dish racks

Use only detergents or rinse agents recommended for use in

of the dishwasher.

 

a dishwasher, and keep them out of the reach of children.

To reduce the risk of injury, do not allow children to play in

When loading items to be washed:

or on the dishwasher.

 

1) Locate sharp items so that they are not likely to damage

Under certain conditions, hydrogen gas may be produced in

a hot water system that has not been used for two weeks or

the door seal; and

more. HYDROGEN GAS IS EXPLOSIVE. If the hot water

2) Load sharp knives with the handles up to reduce the risk

system has not been used for such a period, before using

of cut-type injuries.

the dishwasher turn on all hot water faucets and let the

Do not wash plastic items unless they are marked

water flow from each for several minutes. This will release

“dishwasher safe” or the equivalent. For plastic items not so

any accumulated hydrogen gas. As the gas is flammable,

marked, check the manufacturer's recommendations.

do not smoke or use an open flame during this time.

Do not touch the heating element during or immediately after

Remove the door or lid to the washing compartment

use.

when removing an old dishwasher from service or

Do not operate the dishwasher unless all enclosure panels

discarding it.

are properly in place.

 

SAVE THESE INSTRUCTIONS

WARNING

Tip Over Hazard

Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

2

KitchenAid KDFE204EBL, KDFE204ESS, KDFE204EWH, KDTE104EBL, KDTE104ESS User Guide

Parts and Features KDTE104E, KDTE204E, KDFE204E, KDTE254E

Upper level wash

ProScrub¨ powerful jets target

water toward pots, pans, or casserole

 

 

dishes loaded in the back of the

 

dishwasher to clean stubborn messes.

 

(on some models)

Water feed tube

 

 

Pressurized spray nozzles provide

Model and serial number label

effective cleaning.

Water inlet opening

 

Heating element

Lower spray arm

 

 

Overfill protection float

Rinse aid dispenser reduces spotting

 

and improves drying.

 

Detergent dispenser

EQ Filtration System removes soil

from water and improves cleaning action.

(location varies by model)

 

Third level rack (on some models)

Premium top rack adjusters

Flexible fold-down tines

Upper spray arm

Flexible fold-down tines

Sliding bowl tines

Utility basket

(on some model

Cup shelves with

stemware holder (on some models)

Rack handle

TOP RACK

Silverware basket

Culinary Caddy¨

utensil basket

BOTTOM RACK

3

Parts and Features KDTM354E, KDTM384E, KDTM404E, KDTM504E, KDTM704E, KDTM804E

 

Interior lights

 

(on some models)

Upper level wash

ProScrub¨ powerful jets target

 

water toward pots, pans, or casserole

 

dishes loaded in the back of the

 

dishwasher to clean stubborn messes.

Water feed tube

 

 

Pressurized spray nozzles provide

Model and serial number label

effective cleaning.

 

Water inlet opening

 

 

Dynamic lower spray arm

Advanced ProDryª System uses

(on some models)

 

heating element and a fan to remove

Overfill protection float

moist air.

 

Heating element

Micro Filtration System removes soil

from water and improves cleaning action.

 

Detergent dispenser (dispenser location varies by model)

Rinse aid dispenser reduces spotting and improves drying.

Third level rack (on some models)

 

Utility basket

Premium top rack

(on some models)

adjusters

 

Flexible tines

Cup shelves with

 

stemware holder

ProScrub¨ Upper (on some models)

Upper spray arm

Bottle wash

(on some models)

Rack handle

TOP RACK

Flexible fold-down tines

Silverware basket

Sliding bowl tines

Culinary Caddy¨ utensil basket

BOTTOM RACK

4

Start-Up/Quick Reference

Drying - Rinse Aid is essential

You must use a drying agent such as a rinse aid for good drying performance (sample included). Rinse aid along with the ProDry™ option will provide best drying and avoid excessive moisture in the dishwasher interior.

For best drying use the

ProDry™ option.

SLIDE

Dispensers vary by model

Express Wash - When you need fast results

Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. When you need fast results, the Express Wash will clean your dishes using slightly more water and energy. Select the ProDry™ option to include automatic drying (adds approximately 38 to 45 minutes to the Express Wash cycle).

ProWash™ cycle for optimal cleaning

The most advanced and versatile cycle. ProWash™ cycle senses the soil amount and toughness of soil to adjust the cycle for optimal cleaning using only the amount

of water and energy needed. The ProWash™ and Tough cycles are recommended for tough soil. No need to pre-rinse dishes; just scrape leftover food into the trash or disposal

and load.

ProScrub® Option to clean baked-on food

When the ProScrub® option is selected, it provides a

concentrated wash on the back of the lower dish rack for hard-to-clean dishes. Place these dishes

with the soiled surface of the dish A toward the ProScrub® spray jets in the lower rack of the

dishwasher.

A. Back of dishwasher

Press START/RESUME every time you add a dish

IMPORTANT: If anyone opens the door (such as, to add a dish, even during the Delay option), the Start/Resume button must be pressed each time.

Push door firmly closed within 3 seconds of pressing START/RESUME. If the door is not closed within 3 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and the cycle will not start.

Proper Detergent Dosing

We recommend quality tablets and packs for convenience and improved performance.

It is possible to use too much detergent in your dishwasher. This can lead to etching of your dishes. See “Add Detergent” and “Add Rinse Aid” in the “Dishwasher Use” section, to determine the amount of detergent needed based on your water hardness.

5

 

Quick Steps

 

Prepare and load

3

Select a cycle and option.

1 dishwasher.

 

2 Add detergent for cleaning and rinse aid for drying.

4Start dishwasher.

NOTE: If the Start/Resume button is located on the top of the door, ensure the light beside the button is lit and firmly push the door closed within 3 seconds of pressing START/RESUME.

SLIDE

SLIDE

Dispensers vary by model.

Dishwasher Use

STEP 1

Prepare and Load the Dishwasher

IMPORTANT: Remove leftover food, bones, toothpicks and other hard items from the dishes. Remove labels from containers before washing.

12 place load - upper rack

12 place load - lower rack

10 place load - upper rack

10 place load - lower rack

6

4

4

 

4

 

4

 

4

4

 

 

1

 

1

 

1

1

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

1

4

 

 

5

 

5

 

5

 

5

 

5

 

 

 

5

 

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

5

 

1

5

 

5

 

 

 

1

 

1

 

1

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

3

 

 

 

 

3

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

2

 

2

 

2

3

 

 

3

 

 

 

3

3

4

 

 

 

 

 

 

 

 

3

 

3

 

3

 

 

 

 

2

2

 

2

 

2

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10 place load - silverware basket

 

 

 

 

 

 

3

 

 

3

3

3

3

 

 

 

 

 

 

 

 

2

5

5

 

 

 

 

 

3

4

3

4

1

4

1

 

4

 

2

4

1

4

1

4

1

4

 

 

 

 

4

 

 

 

 

 

 

3

 

3

 

 

 

 

 

 

 

 

4

1

 

1

 

 

 

1

 

1

1

 

1

 

1

4

 

 

 

 

1

 

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

1

 

1

 

 

 

 

 

2

1

 

 

 

2 1

 

2 1

2

 

 

 

 

3

 

4

2

 

1

 

 

 

 

1

 

1

 

1

3

6

 

 

 

2

1

 

 

 

 

 

 

2

2

2

2

 

12 place load - silverware basket

1

2

3

 

4

5

6

1.

Teaspoon

 

4.

Knife

 

 

2.

Salad fork

 

5.

Tablespoon/large serving spoon

3.

Dinner fork

 

6.

Large serving fork

 

Be sure that items in the rack do not block the upper or lower spray arms.

Make sure that when the dishwasher door is closed no items are blocking the detergent dispenser.

Items should be loaded with

 

soiled surfaces facing down and

 

inward to the spray as shown.

 

This will improve cleaning and

Do not block spray arms

drying results.

 

Avoid overlapping items like bowls or plates that may trap food.

Place plastics, small plates and glasses in the upper rack. Wash only plastic items marked “dishwasher safe.”

To avoid thumping/clattering noises during operation, load dishes so they do not touch one another. Make sure lightweight load items are secured in the racks.

Improper loading can cause dishes to be chipped or damaged. When loading glasses or mugs, it is best to load these items in between rows of tines instead of loading them over tines.

If you do not want to use the covers you can remove them. Load the silverware with sharp items pointed down and avoid “nesting” of spoons and forks by alternating some up and some down.

STEP 2

Add Detergent

NOTE: If you do not plan to run a wash cycle soon, run a rinse cycle. Do not use detergent.

Use automatic dishwasher detergent only. Add powder, liquid or tablet detergent just before starting a cycle.

Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place. We recommend tablets and packs for convenience and improved performance.

SLIDE

Premeasured Detergents

Many detergents now come in several forms (gel packs, tablets, or powder packs).

We recommend that you use high quality tablets or packs for convenience and improved performance. High quality tablets and packs have been proven better than powder, liquid or gel detergents at reducing filming on dishes. Using tablets and packs

over time will start to reduce or eliminate white film. Also, by using a rinse aid, you can minimize repeat buildup of white film. These forms are suitable for all hardness and soil levels. Always place detergents in the main compartment and slide lid to close.

To close lid

To open lid

 

SLIDE

 

SLIDE

Place selected detergent in the

Push OPEN, as shown, and the

dispenser. Place finger, as

lid will slide open.

shown, and slide lid closed.

 

Press firmly until it clicks.

 

Powders and Gels

The amount of detergent to use depends on:

How much soil remains on the items - Heavily soiled loads require more detergent.

The hardness of the water - If you use too little in hard water, dishes won't be clean. If you use too much in soft water, glassware can etch.

Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water]

Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water]

Depending on your water hardness, fill the Main Wash section of the dispenser as shown. Fill the Pre-Wash section to the level shown if needed.

7

NOTE: Fill amounts

 

 

shown are for standard

Hard Water

 

powdered detergent.

Soft Water

Hard Water

Follow instructions on the

 

Soft Water

 

 

package when using gel

MAIN WASH

PRE-WASH

dishwasher detergents.

 

 

Premeasured forms are

 

 

suitable for all hardness and soil levels. Always place premeasured detergents in the main compartment and close the lid.

Add Rinse Aid (Dispenser varies by model)

Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid your dishes and dishwasher interior will have excessive moisture. The Heat Dry option will not perform as well without rinse aid.

Rinse aid keeps water from forming droplets that can dry as spots or streaks. It also improves drying by allowing water to drain off of the dishes after the final rinse.

Rinse aid helps to reduce excess moisture on the dish racks and interior of your dishwasher.

Check the rinse aid indicator with the door down. (varies by model) Add rinse aid when indicator drops to “Add” level.

Full

Add

Add rinse aid to this style dispenser by twisting the dispenser cap ¼ turn clockwise to open and lift off. Pour rinse aid into the opening until the indicator level is at “Full.” Replace the dispenser cap and turn to “Lock.” Make sure cap is fully locked

To add rinse aid to this style dispenser, open the rinse dispenser lid by gently pushing in the center of the lid with your thumb and pulling up on the edge. Pour rinse aid into the opening until the dispenser is full. Then, close the dispenser by pushing down gently on the lid.

FULL

ADD

Lock

 

-- 6

5

4

 

 

-

 

 

 

 

MAX

FILL

 

 

 

 

3

 

 

 

 

 

 

2

-

 

 

 

 

 

 

1

-

 

 

 

 

 

 

 

-

 

 

 

 

 

-

 

-

 

 

 

 

 

 

-

 

 

-

-

 

 

- -

-

 

 

 

 

 

 

 

¹⁄ turn clockwise to lock

 

 

as

h

 

OPEN

 

W

 

LIDE

Pre

 

 

 

 

S

 

 

 

NOTE: For most water conditions, the factory setting will give good results. If you have hard water or notice rings or spots, try a higher setting. Turn the arrow adjuster inside the dispenser by either using your fingers or inserting a flat-blade screwdriver into the center of the arrow and turning.

 

-- 6

5

4

 

 

-

 

 

 

MAX

FILL

 

 

 

3

 

 

 

 

 

2

 

 

 

 

 

 

1

 

 

 

 

 

-

-

 

 

 

-

 

 

-

-

 

 

 

 

 

 

 

Higher numbers dispense more rinse aid. You should change this setting only a little at a time and then run a few cycles before changing it again because just enough rinse aid is more effective than too much.

STEP 3

Select a Cycle

See “Cycle and Option Descriptions” charts in the following section.

Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2 hours, but can take less or more time to complete depending on selections.

Select Options

See “Cycle and Option Descriptions” charts in the following section.

You can customize your cycles by pressing the options desired. If you change your mind, press the option again to turn off the option. Not all options are available for every cycle. If an invalid option is selected for a given cycle, the lights will flash.

STEP 4

Start or Resume a Cycle

Run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.

After selecting the cycle and options press START/RESUME to start the dishwasher.

OR

Press START/RESUME once to show which selections you previously used and press START/RESUME again to repeat the same cycle.

To resume a cycle press START/RESUME and close the door within 3 seconds.

IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), the Start/Resume button must be pressed each time.

If the Start/Resume button is located on the top of the door, press START/RESUME. Ensure the light beside the button is lit and the countdown timer (on some models) is counting down while you firmly push the door closed. The door must be closed within 3 seconds of pressing START/RESUME or you will hear a series of beeps and the cycle will not start.

NOTE: For best results, press the buttons lightly with the flat part of your finger instead of with your fingertip.

8

Cycle and Option Descriptions

KDTM704E, KDTM804E

KDTM504E

KDTM404E

KDTM354E, KDTM384E

KDTE254E

KDTE204E

KDTE204E Custom door model

KDFE204E

KDTE104E

9

This information covers several different models. Your dishwasher may not have all of the cycles and options described.

CYCLE SELECTIONS

 

 

 

 

 

 

 

CYCLES

SOIL LEVEL

ESTIMATED TIME*

WATER

 

Dishwasher senses the soil amount

 

 

(HH:MM)

USAGE

 

and adjusts cycle times.

 

Min Soil

 

Max Soil Level

GALLONS

 

 

 

 

Level**

 

 

(Liters)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The most advanced and versatile cycle. ProWash™

Light to Heavy

2:31

 

3:16

3.7-4.2

 

cycle senses the soil amount and toughness of soil to

 

 

 

 

(14.0 - 15.9)

 

adjust the cycle for improved performance using only the

 

 

 

 

 

 

amount of water and energy needed. Includes Heat Dry.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use for hard-to-clean, heavily soiled pots, pans,

Heavy/

2:59

3:59

4.2 (15.9)

 

casseroles, and regular tableware. Includes Heat Dry.

Baked-On

 

 

 

 

 

 

 

 

 

 

 

 

This cycle, with only the Heat Dry option selected, and

Light to Heavy

2:22

 

3:27

2.7 - 4.2

 

without other options selected, is recommended to

 

 

 

 

(10.2- 15.9)

 

completely wash and dry a full load of normally soiled

 

 

 

 

 

 

dishes. The energy usage label is based on this cycle

 

 

 

 

 

 

and option combination. Includes Heat Dry.

 

 

 

 

 

 

Use for lightly soiled items or china and crystal. Includes

Light to Heavy

2:22

3:27

2.7 - 4.2

 

Heat Dry.

 

 

 

 

(10.2 - 15.9)

 

 

 

 

 

 

 

 

When you need fast results, the Express Wash will clean

All soil levels

:57

 

:62

5.2 (19.8)

 

dishes using slightly more water and energy. Does not

 

 

 

 

 

 

include Heat Dry. Select the Heat Dry or ProDry™ option

 

 

 

 

 

 

to include automatic drying.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use for rinsing dishes, glasses, and silverware that will

All soil levels

:15

:15

2.1 (8.1)

 

not be washed right away. Does not include Heat Dry.

 

 

 

 

 

 

Do not use detergent.

Wash times depend on water temperature, heavy soil condition, dish load size and options selected. *Adding options will add time to the cycle. See options information section.

**This is the approximate cycle time obtained with 120°F (49°C) hot water available at the dishwasher. Increase in time results from low temperature of the incoming water.

OPTION SELECTIONS

 

 

 

OPTIONS

CAN BE

WHAT IT DOES ADDED TIME

ADDED

 

SELECTED

TO CYCLE***

WATER

 

WITH

(HH:MM)

GALLONS

 

 

MIN MAX

(LITERS)

 

 

 

(on some models)

Dries dishes with the heating system of the dishwasher. For models having only the Heat Dry option, this option, with the use of rinse aid, will provide the best drying performance. Plastic items are less likely to deform when loaded in the top rack.

Turn the Heat Dry option off for air dry.

Uses the Advanced ProDry™ system to dry dishes with heat and a fan. For the very best drying performance, use rinse aid and the ProDry™ option

Use Heat Dry with any cycle except Rinse Only

Use ProDry with Heat Dry and with any cycle except Light or Rinse

Only

Uses the heating system of the dishwasher to remove moist air. The Heat Dry option defaults to on for all cycles, except for Express Wash and Rinse Only.

The ProDry™option adds extra time to the drying cycle.

:48 :48 0

:32 :32

and (on some models)

Lower jets spray, from behind the lower rack, to clean pans, casseroles, etc. that have tough food soil to eliminate the need for soaking and scrubbing of dirty, baked-on dishes.

The upper rack has two spray zones in the front corners to reach into deeper or oddly shaped items.

ProWash™

Activates ProScrub®

:30

:40

0 - 1.5

Tough

spray jets to provide

 

 

(0 - 5.7)

intensified cleaning

 

 

Normal

 

 

 

power to specific

 

 

 

Top Rack Only

wash areas.

 

 

 

10

OPTION SELECTIONS

 

 

 

OPTIONS

CAN BE

WHAT IT DOES ADDED TIME

ADDED

 

SELECTED

TO CYCLE***

WATER

 

WITH

(HH:MM)

GALLONS

 

 

MIN MAX

(LITERS)

 

 

 

Raises the main wash temperature to improve cleaning for loads containing tough, baked-on food.

ProWash™

Tough

Normal

Raises the main

:00

:12

0 - 1.5

wash temperate

(0 - 5.7)

from 105°F to either

 

130°F or 140°F

 

(41°C to 55C° or

 

60C°).

 

(on some models) The upper rack has six retractable spray nozzles that reach into deeper items such as sports bottles, baby bottles or oddly shaped items. Flip the nozzles up to use them and down to move them out of the way.

ProWash™

Tough

Normal

Bottle Wash nozzles

:03

:05

0

ensure interior wash and rinse coverage inside taller items, such as bottles.

 

 

 

 

Sanitizes dishes and glassware in

ProWash™

Increases the main

:10

:50

0 - 1.5

 

 

 

 

accordance with NSF International

Tough

wash temperature

 

 

(0 - 5.7)

 

 

 

 

NSF/ANSI Standard 184 for Residential

from 105°F to 140°F

 

 

 

 

 

 

Normal

 

 

 

 

 

 

 

Dishwashers. Certified residential

(41°C to 60°C) and

 

 

 

 

 

 

 

dishwashers are not intended for

Top Rack Only

the final rinse from

 

 

 

 

 

 

 

licensed food establishments. Only

 

140°F to 155°F

 

 

 

 

 

 

 

sanitizing cycles have been designed to

 

(60°C to 68°C).

 

 

 

 

 

 

 

meet the requirements of the NSF/ANSI

 

 

 

 

 

 

 

 

 

184 performance standard for soil

 

 

 

 

 

 

 

 

 

removal and for sanitization efficacy.

 

 

 

 

 

 

 

 

 

There is no intention, either directly or

 

 

 

 

 

 

 

 

 

indirectly, that all cycles on a NSF/ANSI

 

 

 

 

 

 

 

 

 

184 certified dishwasher meet the NSF/

 

 

 

 

 

 

 

 

 

ANSI 184 performance standard for soil

 

 

 

 

 

 

 

 

 

removal and for sanitization efficacy.

 

 

 

 

 

 

 

 

 

The Sani indicator glows at the end

 

 

 

 

 

 

 

 

 

of the cycle if the Sani Rinse option was

 

 

 

 

 

 

 

 

 

successfully completed. If the indicator

 

 

 

 

 

 

 

 

 

does not activate, it is probably due to

 

 

 

 

 

 

 

 

 

the cycle being interrupted.

 

 

 

 

 

 

 

 

 

(on some models) For added

Available with

Slightly faster wash

-:03

-:08

0

 

 

 

 

convenience, use for washing a small

any cycle

for smaller loads

 

 

 

 

 

 

 

load of dishes in the top rack to help

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

keep the kitchen continuously clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Runs the dishwasher at a later time or

Available with

Delays the start

1:00

24:00

0

 

 

 

 

during off-peak electrical hours. Select a

any cycle

of a cycle to the

 

 

 

 

 

 

 

wash cycle and options. Press the Delay

 

specified time.

 

 

 

 

 

 

 

button. Press START/RESUME. Close

 

 

 

 

 

 

or (on some

the door firmly.

 

 

 

 

 

 

 

 

 

 

 

 

 

models)

NOTE: Anytime the door is opened (such

 

 

 

 

 

 

 

 

 

as, to add a dish), the Start/Resume

 

 

 

 

 

 

 

 

 

button must be pressed again to resume

 

 

 

 

 

 

 

 

 

the delay countdown.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IMPORTANT: Control lock button varies by model. Your model may require you to press and hold PROSCRUB UPPER, 4 HOUR DELAY or BOTTLE WASH to lock the controls. The Control Lock light will turn on when the Control Lock is active.

Use Control lock to avoid unintended use of the dishwasher between cycles, or cycle and option changes during a cycle.

To turn on Lock, press and hold the control lock button designated for your model for 3 seconds. The Control Lock light will stay on for a short time, indicating that it is activated, and all buttons are disabled. If you press any button while your dishwasher is locked, the light flashes 3 times. The dishwasher door can still be opened/closed while the controls are locked.

NOTE: You may need to disable Sleep Mode by pressing either Start/Resume or Cancel, or by opening and closing the door before you are able to turn Control Lock off.

To turn off Control Lock, press and hold the control lock button designated for your model for 3 seconds. The light turns off.

***Cycle times may increase depending on water temperature, heavy soil condition, and options selected. Adding options will add time to the cycle. See the options information.

11

CONTROLS AND CYCLE STATUS

CONTROL

PURPOSE

COMMENTS

 

 

 

 

 

 

To start or resume

If the door is opened during a cycle for any reason or if the power is interrupted, the

 

 

a wash cycle

Start/Resume indicator flashes. The cycle will not resume until the Start/Resume button

 

 

 

is pressed and the door is closed.

 

 

 

NOTE: (for models with controls on top of the door) Push door firmly closed within

 

 

 

3 seconds of pressing Start/Resume. If the door is not closed within 3 seconds, the

 

 

 

Start/Resume light will flash, an audible tone will be heard, and the cycle will not start.

 

 

 

 

 

 

To reset any cycle

Press CANCEL/DRAIN to reset any control selections made.

 

 

or options during

IMPORTANT: Your model may indicate that you press and hold the button for up

 

 

selection or to cancel

 

 

to 3 seconds to initiate the cancel. The Cancel light will turn on and all other cycle

 

 

a wash cycle after it's

 

 

and option lights will turn off when Cancel is active.

 

 

started.

 

 

See the “Canceling A Cycle” and “Changing A Cycle After Dishwasher Is Started”

 

 

 

 

 

 

sections.

 

 

 

(on some models)

To turn the audible

Press and hold the HI TEMP WASH button for 3 seconds to turn the audible tones on

tones on or off.

or off. Only audible tones for confirming button presses can be turned on/off. Important

 

audible tones, such as indicating a cycle has been interrupted, cannot be deactivated.

 

 

 

 

Dishwasher Feedback Section

CONTROLS AND CYCLE STATUS

CONTROL

PURPOSE

COMMENTS

 

The Cycle Status

The single indicator light on the front of the door panel (A) will remain blue

A

Indicator Light is

during wash/rinse, red during dry, and white when complete.

 

used to follow the

 

 

progress of the

 

 

dishwasher cycle.

 

 

It is located on the

 

 

front of the door.

 

The Cycle Status Display is used to follow the progress of the dishwasher cycle, and to show other information.

The Time Display is used for estimated cycle time and also for delay hours.

Estimated cycle time is displayed in hours and minutes as you make cycle and option selections. After you start the dishwasher, the display counts down the time.

After you press the Start/Resume button, the Time Display counts down seconds to close the door. If the door is not closed by the end of the countdown you will hear a series of beeps and the cycle will not start.

When you select the Delay feature, the Time Display will give the number of hours followed by an “H”.

Canceling a Cycle

Changing a Cycle After Dishwasher Is Started

1.

Open the door slightly to stop the cycle. Wait for the spraying

1.

You can interrupt a cycle and restart your dishwasher from

 

action to stop before completely opening the door.

 

the beginning using the following procedure.

2.

Press and hold CANCEL/DRAIN button once. The Cancel/

2.

Open the door slightly to stop the cycle. Wait for the spraying

 

Drain light will light up.

 

action to stop, then open the door completely.

3.

Close the door and the dishwasher starts a drain cycle (if water

3.

Check that detergent dispenser cover is still closed. If cover

 

remains in bottom of dishwasher). Let the dishwasher drain

 

is open, you will need to refill the detergent dispenser before

 

completely. The Cancel/Drain light turns off after 2 minutes.

 

restarting your new cycle.

12

4.Press CANCEL/DRAIN and wait approximately 2 minutes until the machine drains and the Cancel/Drain light turns off.

5.Select new cycles and options.

6.Press START/RESUME.

Adding a Dish After Dishwasher Is Started

If your dishwasher has an “Add Dish” indicator:

1.Open the door slightly to stop the cycle. Wait for the spraying action to stop and then completely open the door.

2.Add a dish to the load while the indicator is lit.

3.Press the START/RESUME button and close the door. If the door is not closed before the countdown timer ends you will hear a series of beeps and the dishwasher will not start.

If your dishwasher does not have “Add Dish” indicator:

1.Open the door slightly to stop the cycle. Wait for the spraying action to stop and then completely open the door.

2.If the detergent dispenser door is closed you may add a dish. If the detergent dispenser door is already opened an added dish might not be cleaned.

3.Press the START/RESUME button and close the door. If the door is not closed before the countdown timer ends you will hear a series of beeps and the dishwasher will not start.

Dishwasher Features

Your KitchenAid® dishwasher may have some or all of these features.

ProScrub® Option Wash Area

The ProScrub® option wash area is located at the back of the lower level rack and the front corners of the upper level rack.

Easy To Remove Third Level Rack (on some models)

If additional space is needed in the upper rack, the third level rack can easily be removed.

A

A. Back of dishwasher

NOTE: You must select the ProScrub® or ProScrub® Upper (on some models) option to use these features. Make sure items do not interfere with the water feed tube, spray arms, or the lower rack ProScrub® spray jets.

Keep the last tine row in the back of the lower rack in the 60° angled position when using the ProScrub® option.

In the back of the lower rack, load pans, casserole dishes, etc. with the soiled surfaces facing the ProScrub® spray jets and resting on the last row of tines in the angled position.

Only one row of items may face the ProScrub® spray jets. Stacking, overlapping or nesting items will keep the ProScrub® spray jets from contacting all of the surfaces.

When using ProScrub® Upper place tall or oddly shaped glasses or bottles in the front corners of the upper rack face down. It is best to load these items in between rows of tines.

Silverware Basket

Silverware basket lids:

Use silverware basket lids to provide optimal spacing and best cleaning performance.

NOTE: If your silverware does not fit into the designated slots, push tabs inward on either end and lift lid off of the silverware baskets. Mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons for best cleaning results.

A.Track stop

B.Track

To remove, fully extend rack until it stops. Then, open the track stops on each side and lift to remove.

Low profile items such as serving utensils and silverware may be loaded on the third level rack.

SURE-HOLD® Cup and Stemware Holder

Fold down the extra shelf on the left-hand or right-hand side of the upper level rack to hold additional cups, stemware or long items such as utensils and spatulas.

13

FLEXI-FOLD DOWN™ Flexible Tines

The row of tines on the left-hand and

right-hand sides of the top rack can be adjusted to make room for a

variety of dishes.

To adjust the fold-down tines: 1. Grasp the tip of the tine that is in

the tine holder.

2. Gently push the tine out of

the holder.

3. Lay the tines down, toward the center of the rack.

NOTE: The bottom rack may also have 1 or 2 rows of flexible tines located in the back of the rack. Follow the same instructions to adjust.

Premium Adjustable 2-Position Top Rack

You can raise or lower the top rack to fit tall items in either the top or bottom rack. Adjusters are located on each side of the top rack. Each adjuster has 2 preset positions.

To raise the rack, press both rack adjusters and lift the rack until it is in the up position and level.

To lower the rack, press both rack adjusters and slide the rack to its down position and level.

Sliding Bowl Tines (on some models)

Sliding lower-rack tines that move left or right to fit your dishes. You can use this feature to fit larger items like cereal bowls or other odd shaped items.

CULINARY CADDY® Utensil Basket (on some models)

Use the utensil basket to hold specialty cooking utensils (serving spoons, spatulas, and similar items), or overflow

silverware items.

The basket hangs on the bottom rack in the right-hand corner. Load the basket while it is on the bottom rack or remove the basket for loading on a counter or table.

NOTE: Spin the spray arms. Be sure items in the basket do not stop the rotation of the spray arms.

Dynamic Lower Spray Arm (on some models)

The Dynamic Lower Spray Arm is motor

driven and will not spin unless the dishwasher

is running.

The motor assures just the right spin for

thorough and effective cleaning.

NOTE: If the spray arm becomes blocked

for any reason during the cycle, you may hear a ticking sound. Open the dishwasher and remove the blockage. Press START/ RESUME and close the door to continue the cycle.

Removable Top Rack

The removable top rack allows you to wash larger items

such as pots, roasters, and cookie

sheets in the bottom rack.

IMPORTANT:

Remove dishes prior to removing the top

rack from the

dishwasher.

To remove the rack:

To gain access to the removable tabs on the tracks/rails, pull the upper rack forward about halfway out of the tub.

On one side, press the tab on the track in and pull up the front end of the rack out of the track. Then repeat this step on the other side to completely remove the front end of the rack.

Then remove the rack by pulling the back end out using a forward and upward motion.

To replace the rack:

Pull the tracks forward about halfway out of the tub.

Along the sides of the racks are round attachment tabs. Align the rack's back end attachment tabs with the cutout in the track. Push down into place.

Pull the tracks completely out, and align the rack's front end attachment tabs with the cutout in the track. Push down into place. You will hear a snap when the front end of the rack is secured into place on each side.

14

Using the Bottle Wash Feature (on some models)

Up to 6 sports bottles, baby bottles or other narrow items may be washed in the upper rack with this feature.

To wash bottles:

1.Select BOTTLE WASH on the control panel.

2.Flip up any or all six of the nozzles just far enough to fit inside your particular item.

3.Securely place items over the nozzles.

A

B

A.Water flows through these holes when the nozzle is flipped down.

B.Water flows through these holes when the nozzle is flipped up.

When you do not need to wash bottles, flip the nozzles down until they stop.

Interior Lighting (on some models)

On models with a window, interior lighting will automatically come on for 10 minutes when the cycle completes. For all models

with interior lighting the lights will come on when the door is opened and will shut

off when the door is shut or after 10 minutes of inactivity.

You may disable the interior lighting by pressing the following buttons in quick

succession: NORMAL, NORMAL, HI TEMP, HI TEMP, HI TEMP, NORMAL. Each button must be pressed within one second

after pressing the previous button. The same key sequence will also enable the interior lighting.

Dishwasher Care

Cleaning

Cleaning The Exterior In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher looking nice and clean. If your

dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended, such as affresh®† Stainless Steel Cleaner.

Cleaning The Interior

Hard water minerals can cause a white film to build up on the inside surfaces, especially

 

just beneath the door area.

Do not clean the dishwasher interior until it has cooled. You may want to wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing.

Removal of Hard Water/Filming:

We recommended to use a monthly maintenance product such as affresh® Dishwasher Cleaner.

Load your dishwasher (preferably with dishes affected by filming/ hard water). Place tablet in main wash compartment of detergent dispenser.

Select the cycle/option best for heavily soiled dishes and start the dishwasher.

To Manually Clean Interior:

Make a paste with powdered dishwasher detergent on a damp sponge and clean.

OR

Use liquid automatic dishwasher detergent and clean with a damp sponge.

OR

See the vinegar rinse procedure in “Cloudy or spotted dishware (and hard water solution)” in the “Troubleshooting” section.

NOTE: Run a normal cycle with dishwasher detergent after cleaning the interior.

15

Cleaning Advanced Racks

If you would like to clean hard water filming or other soil buildups from the interior

(on some models)

surfaces of the dishwasher, we recommend using a monthly maintenance product such

 

as affresh® Dishwasher Cleaner. If you desire routine cleaning, use a soft damp cloth.

Drain Air Gap

Some state or local plumbing codes require the addition of a drain air gap between a built-in dishwasher and the home drain system. Check the drain air gap when your dishwasher is not draining well.

The drain air gap is usually located on top of the sink or countertop near the dishwasher.

NOTE: The drain air gap is an external plumbing device that is not part of your dishwasher. The warranty provided with your dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap.

To clean the drain air gap

Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With

 

most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil

 

buildup. Clean if necessary.

 

 

Vacation or Extended Time Without Use

 

To reduce the risk of property damage

If you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.

Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and damage your dishwasher or home. Damage from freezing is not covered by the warranty.

When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada, visit www.kitchenaid.ca (website may not be compatible with some mobile devices).

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:

In Canada:

KitchenAid Brand Home Appliances

KitchenAid Brand Home Appliances

Customer eXperience Center

Whirlpool Canada LP

553 Benson Road

200 – 6750 Century Ave.

Benton Harbor, MI 49022-2692

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

 

†® affresh is a registered trademark of Whirlpool, U.S.A.

16

PROBLEM

SOLUTION

 

 

DISHWASHER DOES

NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.

NOT RUN

If the Start/Resume light is blinking, close the door and push START/RESUME.

 

 

Be sure the door is closed and latched.

 

Be sure you have disabled Sleep Mode by pressing either START/RESUME or CANCEL,

 

or opening and closing the door before selecting your cycle/option.

 

Check that there is not an interference with large casserole dishes and the wash system

 

at the back of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.

 

Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.

 

Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.

 

If lights other than Start/Resume blink and the unit will not run, you will need to call for service.

 

 

DETERGENT REMAINS IN

Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may

THE DISPENSER OR

be blocking the detergent dispenser from opening properly.

TABLET IS ON BOTTOM

Be sure your detergent is fresh and lump free.

OF TUB

Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need

 

 

to resume the cycle by closing the door and pressing START/RESUME.

 

 

CYCLE RUNS TOO LONG

NOTES:

 

To use less water and reduce energy consumption you will encounter cycles that typically

 

run for up to 3 hours.

 

A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating

 

cooler water.

 

Some options will add time to the cycle. See “Cycle and Option Descriptions” section.

 

The ProDry™ option adds approximately ¹⁄ hour.

 

Try the Express Wash cycle.

 

Run the hot water at a faucet close to the dishwasher before starting the cycle.

 

 

DISHWASHER NOT DRYING

NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous

 

surface which tends to collect water droplets. Towel drying may be necessary.

 

Use of rinse aid along with the ProDry™ option is needed for proper drying.

 

Proper loading of items can affect drying. See specific loading instructions within this guide.

 

Glasses and cups with concave bottoms hold water. This water may spill onto other items when

 

unloading.

 

Unload the bottom rack first.

 

Locate these items on the more slanted side of the rack for improved results.

 

 

WILL NOT FILL

Be sure the water is turned on to the dishwasher.

 

Check that the Overfill Protection Float is free from obstructions. See “Parts and Features”.

 

Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate

 

properly or may not fill with water. See “Blinking Lights” in “Troubleshooting” section.

 

 

WATER REMAINS IN THE

Be sure the cycle has completed (the Clean light is on). If it has not, you will need to resume the

TUB/WILL NOT DRAIN

cycle by pressing START/RESUME and closing the door; or you can press CANCEL/DRAIN to

 

cancel the current cycle.

 

If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed

 

from the disposer inlet.

 

Check for kinks in the drain hose.

 

Check for food obstructions in the drain or disposer.

 

Check your house fuse or circuit breaker.

 

 

HARD WATER

NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make

(WHITE RESIDUE ON

it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness

DISHWASHER INTERIOR OR

is 15 grains or more. If a water softener is not installed, the following steps may help:

GLASSWARE)

Use a commercial cleaner designed for dishwashers once per month.

 

 

Always use a rinse aid.

 

Always use a high-quality, fresh detergent.

 

Use a detergent booster/water softener additive designed for dishwashers.

 

See “Cleaning the interior” section to use an automatic dishwasher cleaner.

 

 

17

PROBLEM

SOLUTION

 

 

ODORS

NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full

 

load is ready to run, or use the Top Rack Only option (on some models) for partial loads.

 

Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright

 

glass measuring cup in the lower rack. Run a normal cycle with the ProDry™ option turned off. Do

 

not use detergent.

 

The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the

 

“Troubleshooting” section.

 

 

NOISY

NOTES:

 

Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.

 

Normal water valve hissing may be heard periodically.

 

A normal snap sound may be heard when the detergent dispenser opens during the cycle and

 

when the door is opened at the end of the cycle.

 

Improper installation will affect noise levels.

 

A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.

 

Readjust the dishware and resume the cycle.

 

 

FOOD SOILS REMAIN

Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing

ON DISHES

performance (see “Dishwasher Use” section).

 

Select the proper cycle and option for the type of soils. The ProWash™ or the Tough cycle with

 

the ProScrub® (on some models) option can be used for tougher loads.

 

Be sure the incoming water temperature is at least 120°F (49°C).

 

Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and

 

hard water conditions.

 

Scrape food from dishes prior to loading (do not prerinse).

 

 

DISHES DIRTY/SUDS IN

If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate

DISHWASHER/CYCLE NOT

properly or may not fill with water.

COMPLETE

Suds can come from:

 

 

Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry

 

detergent, or hand soap.

 

Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.

 

Using an excessive amount of dishwasher detergent.

 

Call for service.

 

If no water was present in the machine at any time during a heated wash cycle, the cycle will end

 

and the Clean LED will not come on. See “Will Not Fill” in the “Troubleshooting” section.

 

 

SANITIZED LIGHT BLINKING

If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse,

 

or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).

 

 

DAMAGE TO DISHWARE

Improper loading can cause dishes to become chipped or damaged. See specific loading instructions

 

within this guide.

 

 

BLINKING LIGHTS

Blinking LED(s) will occur when the cycle is paused or when the cycle has been interrupted by

 

opening the door. In this case, the Start/Resume button LED, the Cycle Status Indicator LED(s),

 

and the countdown bars on the Cycle Status Display all blink together to indicate that attention is

 

needed. See “Start or Resume a Cycle” in the “Dishwasher Use” section.

 

Blinking LED's can also occur when certain errors have been detected. In this case, the

 

Clean/Complete LED will blink 4 times in a row with a pause in between each set of blinks.

 

When this error occurs, the controls will lock out and not allow another cycle to be started.

 

Call for service.

 

 

18

PROBLEM

SOLUTION

 

 

CLOUDY OR SPOTTED

NOTES:

DISHWARE (AND HARD

Liquid rinse aid is necessary for drying and to reduce spotting.

WATER SOLUTION)

Use the correct amount of detergent.

 

 

Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes.

 

If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse

 

aid. See “Hard Water (White Residue On Dishwasher Interior Or Glassware)” in the

 

“Troubleshooting” section. If it does not come clear, it is due to etching (see below).

 

Be sure the incoming water temperature is set at 120°F (49°C).

 

Try using the High Temp and Sani Rinse options.

 

To remove spotting, run a vinegar rinse through the dishwasher.

 

Wash and rinse the affected dishware and load into dishwasher. Remove all silverware

 

and metal items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the

 

lower rack. Run a normal cycle with the ProDry™ option turned off. No detergent is needed.

 

 

ETCHING (PERMANENT

This is an erosion of the surface of the glassware and can be caused by a combination of: water

CLOUDINESS)

that is too hot, from using too much detergent with soft water or by pre-washing. Detergent needs

 

food soil to act upon. If etching has occurred, the glassware is permanently damaged. To avoid

 

further etching, adjust the detergent amount to match the water hardness, stop pre-washing,

 

and use water heating options only when incoming water temperature is below 120°F (49°C).

 

 

LEAKING WATER

Be sure dishwasher has been installed properly and is level.

 

Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only

 

detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another

 

brand of detergent if sudsing continues.

 

To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.

 

 

TUB IS DISCOLORED

NOTES:

 

High iron content in the water can discolor the tub.

 

Tomato-based foods can discolor the tub or dishware.

 

A citrus-based cleaner can be used to clean.

 

 

19

KITCHENAID® DISHWASHER

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit http:// kitchenaid.custhelp.com.

2.All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

 

KitchenAid Customer eXperience Center

 

 

http://kitchenaid.custhelp.com

 

In the U.S.A., call 1-800-422-1230. In Canada, call 1 800 807 6777.

 

 

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another

 

warranty applies.

 

 

 

 

 

 

 

 

 

 

LIFETIME LIMITED WARRANTY

 

 

WHAT IS COVERED

 

WHAT IS NOT COVERED

 

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

1.

Commercial, non-residential or multiple-family use, or use

For one year from the date of purchase, when this major appliance is installed,

 

inconsistent with published user, operator or installation

operated and maintained according to instructions attached to or furnished with

 

instructions.

 

the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP

2.

In-home Instruction on how to use your product

(hereafter “KitchenAid”) will pay for factory specified replacement parts and repair

3.

Service to correct improper product maintenance or installation,

labor to correct defects in materials or workmanship that existed when this major

 

installation not in accordance with electrical or plumbing codes

appliance was purchased, or at its sole discretion replace the product. In the event

 

or correction of household electrical or plumbing (i.e. house

of product replacement, your appliance will be warranted for the remaining term of

 

wiring, fuses or water inlet hoses).

the original unit's warranty period.

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters,

 

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY

 

 

etc.).

 

 

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED

5.

Defects or damage caused by the use of non-genuine

In the second through fifth years from the date of original purchase, when this

 

KitchenAid parts or accessories.

major appliance is installed, operated and maintained according to instructions

6.

Damage from accident, misuse, abuse, fire, floods, acts of God

attached to or furnished with the product, KitchenAid will pay for factory specified

 

or use with products not approved by KitchenAid.

parts for the following components to correct non-cosmetic defects in materials or

7.

Repairs to parts or systems to correct product damage or

workmanship in these parts that prevent function of this major appliance and that

 

defects caused by unauthorized service, alteration or

existed when this major appliance was purchased. This is a limited 5-year warranty

 

 

modification of the appliance.

 

on the below named parts only and does not include repair labor.

8.

Cosmetic damage including scratches, dents, chips, and other

 

Nylon dish racks

 

damage to appliance finishes unless such damage results from

Electronic controls

 

defects in materials and workmanship and is reported to

 

LIFETIME LIMITED WARRANTY (STAINLESS STEEL TUB

9.

KitchenAid within 30 days.

 

 

Discoloration, rust or oxidation of surfaces resulting from caustic

 

AND INNER DOOR LINER ONLY)

For the lifetime of the product from the date of original purchase, when this major

 

or corrosive environments including but not limited to high salt

appliance is installed, operated and maintained according to instructions attached

 

concentrations, high moisture or humidity or exposure to

to or furnished with the product, KitchenAid will pay for factory specified parts and

10.

chemicals.

 

repair labor for the following components to correct non-cosmetic defects in

Pick-up or delivery. This product is intended for in-home repair.

materials or workmanship that existed when this major appliance was purchased:

11.

Travel or transportation expenses for service in remote locations

Stainless steel tub

12.

where an authorized KitchenAid servicer is not available.

Inner door liner

Removal or reinstallation of inaccessible appliances or built-in

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY

 

fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands,

 

countertops, drywall, etc.) that interfere with servicing, removal

SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided

 

 

or replacement of the product.

 

by a KitchenAid designated service company. This limited warranty is valid only in

 

 

13.

Service or parts for appliances with original model/serial

the United States or Canada and applies only when the major appliance is used in

the country in which it was purchased. This limited warranty is effective from the

 

numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded

date of original consumer purchase. Proof of original purchase date is required to

obtain service under this limited warranty.

circumstances shall be borne by the customer.

 

 

 

 

 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

 

 

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®/™ ©2015. KitchenAid. All rights reserved.

Printed in U.S.A.

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