HP ZBook 17 Service Manual

HP ZBook 17 Mobile Workstation

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2013

Document Part number: 723271-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows 8. Your computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See

http://www.microsoft.com for details.

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be

accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 8

Top ........................................................................................................................................ 8

TouchPad ................................................................................................................. 8

Lights ....................................................................................................................... 9

Buttons and speakers ............................................................................................... 10

Keys ...................................................................................................................... 12

Front ..................................................................................................................................... 14

Right .................................................................................................................................... 15

Left ....................................................................................................................................... 16

Rear ..................................................................................................................................... 17

Display ................................................................................................................................. 18

Bottom .................................................................................................................................. 19

Service tag and PCID label ..................................................................................................... 21

Service tag ............................................................................................................. 21

PCID label .............................................................................................................. 22

Windows 8 models .................................................................................. 23

Non Windows 8 models ........................................................................... 23

3 Illustrated parts catalog .................................................................................................. 24

Computer major components ................................................................................................... 24

Display components ............................................................................................................... 28

Plastics Kit ............................................................................................................................. 30

Cable Kit .............................................................................................................................. 31

Bracket Kit ............................................................................................................................. 32

Mass storage devices ............................................................................................................. 33

Miscellaneous parts ................................................................................................................ 35

Sequential part number listing .................................................................................................. 36

vii

4 Removal and replacement procedures preliminary requirements .................................... 41

Tools required ....................................................................................................................... 41

Service considerations ............................................................................................................ 41

Plastic parts ............................................................................................................ 41

Cables and and pointing stick connectors .................................................................. 41

Drive handling ........................................................................................................ 42

Grounding guidelines ............................................................................................................. 42

Electrostatic discharge damage ................................................................................. 42

Packaging and transporting guidelines ....................................................... 43

Workstation guidelines ............................................................................. 44

Equipment guidelines ................................................................................ 44

5 Removal and replacement procedures for Customer Self-Repair parts ............................. 46

Component replacement procedures ........................................................................................ 46

Battery ................................................................................................................... 46

SIM ....................................................................................................................... 47

Service door ........................................................................................................... 48

Hard drives, primary and secondary ......................................................................... 49

Solid-state drive (SSD) – mSATA ................................................................................ 51

WLAN module ........................................................................................................ 52

WWAN module ..................................................................................................... 54

RTC battery ............................................................................................................ 55

Optical drive .......................................................................................................... 57

Upgrade bay hard drive .......................................................................................... 59

Expansion memory module ....................................................................................... 62

Keyboard ............................................................................................................... 63

Primary memory module .......................................................................................... 65

6 Removal and replacement procedures for Authorized Service Provider parts .................. 67

Component replacement procedures ........................................................................................ 67

Display bezel ......................................................................................................... 67

Webcam module .................................................................................................... 69

Display panel ......................................................................................................... 70

Top cover ............................................................................................................... 72

Speaker assembly ................................................................................................... 75

Multifunction board ................................................................................................. 77

Touchpad ............................................................................................................... 79

Fingerprint reader ................................................................................................... 80

Power button board ................................................................................................. 82

Display assembly .................................................................................................... 84

viii

ExpressCard assembly ............................................................................................. 91

Smart Card reader .................................................................................................. 92

Audio/USB board ................................................................................................... 93

Processor heat sink .................................................................................................. 95

Processor ............................................................................................................... 98

Graphics board fan/heat sink assembly .................................................................. 100

Graphics board .................................................................................................... 103

Power connector cable .......................................................................................... 105

System board ....................................................................................................... 106

7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 ..................... 110

Using Computer Setup .......................................................................................................... 110

Starting Computer Setup ........................................................................................ 110

Navigating and selecting in Computer Setup ............................................................ 111

Restoring default settings in Computer Setup ............................................................. 111

Updating the BIOS ................................................................................................ 112

Determining the BIOS version .................................................................. 112

Downloading a BIOS update ................................................................... 113

Using MultiBoot ................................................................................................................... 114

About the boot device order ................................................................................... 114

Choosing MultiBoot preferences .............................................................................. 114

Setting a new boot order in Computer Setup ............................................. 114

Dynamically choosing a boot device using the f9 prompt ............................ 115

Setting a MultiBoot Express prompt ........................................................... 115

Entering MultiBoot Express preferences ..................................................... 116

Using System Diagnostics ...................................................................................................... 116

8 Computer Setup (BIOS), MultiBoot, and UEFI in Windows 7 ........................................... 118

Using Computer Setup .......................................................................................................... 118

Starting Computer Setup ........................................................................................ 118

Navigating and selecting in Computer Setup ............................................................ 119

Restoring default settings in Computer Setup ............................................................. 119

Updating the BIOS ................................................................................................ 120

Determining the BIOS version .................................................................. 120

Downloading a BIOS update ................................................................... 121

Using MultiBoot ................................................................................................................... 122

About the boot device order ................................................................................... 122

Choosing MultiBoot preferences .............................................................................. 122

Setting a new boot order in Computer Setup ............................................. 122

Dynamically choosing a boot device using the f9 prompt ............................ 123

Setting a MultiBoot Express prompt ........................................................... 123

Entering MultiBoot Express preferences ..................................................... 124

Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................. 124

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................. 124

9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ....................... 126

Starting Computer Setup ....................................................................................................... 126

Using Computer Setup .......................................................................................................... 127

Navigating and selecting in Computer Setup ............................................................ 127

Restoring default settings in Computer Setup ............................................................. 128

Updating the BIOS ............................................................................................................... 128

Determining the BIOS version ................................................................................. 128

Downloading a BIOS update .................................................................................. 129

Using Advanced System Diagnostics ...................................................................................... 129

10 Specifications .............................................................................................................. 131

Computer specifications ........................................................................................................ 131

43.9 cm (17.3 in) HD+ display specifications ......................................................................... 132

43.9 cm (17.3 in) FHD display specifications .......................................................................... 132

Hard drive specifications ...................................................................................................... 133

Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications .......................................... 134

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ......................................... 135

DVD±RW SuperMulti Double-Layer Drive specifications ............................................................ 136

DVD-ROM Drive specifications ............................................................................................... 137

11 Backup and recovery in Windows 8 ........................................................................... 138

Backing up your information .................................................................................................. 138

Performing a system recovery ................................................................................................ 140

Using f11 recovery tools ........................................................................................ 140

Using Windows 8 operating system media (purchased separately) .............................. 140

Using Windows Refresh for quick and easy recovery ................................................. 142

Remove everything and reinstall Windows ............................................................... 142

Using HP Software Setup ....................................................................................... 143

12 Backup and recovery in Windows 7 ........................................................................... 144

Creating recovery media and backups ................................................................................... 144

Guidelines ............................................................................................................ 145

Creating recovery media with HP Recovery Disc Creator ............................................ 145

Creating recovery media ......................................................................... 145

Backing up your information ................................................................................... 145

Performing a system recovery ................................................................................................ 146

Using the Windows recovery tools .......................................................................... 147

Using f11 recovery tools (select models only) ............................................................ 148

Using Windows 7 operating system media .............................................................. 148

13 Backup and Recovery in SUSE Linux ........................................................................... 150

Creating backups ................................................................................................................. 150

Creating restore media ......................................................................................................... 150

Backing up your information .................................................................................................. 151

Performing a system recovery ................................................................................................ 151

Remove everything and reinstall SLED ..................................................................................... 152

14 Statement of Volatility ................................................................................................ 154

Non-volatile memory usage ................................................................................................... 156

Questions and answers ......................................................................................................... 158

15 Power cord set requirements ...................................................................................... 159

Requirements for all countries ................................................................................................ 159

Requirements for specific countries and regions ....................................................................... 160

16 Recycling .................................................................................................................... 161

Index ............................................................................................................................... 162

xii

1 Product description

Category Description

Product Name HP ZBook 17 Mobile Workstation

Processors Intel® Core™ i7 processors, (support Intel Turbo Boost Technology):

●

i7-4930MX, 3.00 GHz (Turbo up to 3.90 GHz), 1600 MHz, 8 MB L3 Cache, 8 threads, 57W

●

i7-4900MQ, 2.80 GHz (Turbo up to 3.80 GHz), 1600 MHz, 8 MB L3 Cache, 8 threads, 47W

●

i7-4800MQ, 2.70 GHz (Turbo up to 3.70 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 47W

●

i7-4700MQ, 2.40 GHz (Turbo up to 3.40 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 47W

●

i7-4600M, 2.90 GHz (Turbo up to 3.60 GHz), 1600 MHz, 4 MB L3 Cache, 4 threads, 37W

Intel Core i5 processors, (support Intel Turbo Boost Technology):

●

i5-4330M, 2.80 GHz (Turbo up to 3.50 GHz), 1600 MHz, 3 MB L3 Cache, 4 threads, 37W

●

i5-4300M, 2.60 GHz (Turbo up to 3.30 GHz), 1600 MHz, 3 MB L3 Cache, 4 threads, 37W

Chipset Mobile Intel QM87

Graphics Support for the following graphics subsystem boards (all feature OpenGL driver support, hybrid

(switchable) graphics, DisplayPort 1.2, up to 4 total displays (through APR), and NVIDIA Mosaic Technology):

●

NVIDIA Quadro K610M, N15E-Q2, 1 GB dedicated GDDR5 video memory

●

NVIDIA Quadro K3100M, N15E-Q1, 4 GB dedicated GDDR5 video memory

●

NVIDIA Quadro K4100M, N15E-Q3, 4 GB dedicated GDDR5 video memory

●

NVIDIA Quadro K5100M, N15E-Q5, 8 GB dedicated GDDR5 video memory

Display All displays are 16:9 aspect ratio, 7.2-mm, wedge design, LVDS panels; DreamColor requires eDP.

●

Display assembly, 43.9 cm (17.3 in), High Definition Plus (HD+), 1600x900, Anti-Glare (AG), LED, SVA, with or without webcam

●

Display assembly, 43.9 cm (17.3 in), Full High Definition (FHD), 1920x1080, Anti-Glare (AG), LED, WVA, with or without webcam

●

Display assembly, 43.9 cm (17.3 in), Full High Definition (FHD), 1920x1080, Anti-Glare (AG), RGB, LED, UVWA Dream Color 2 with or without webcam (not available with HP Mobile Broadband)

Memory 4 customer-accessible/upgradable memory module slots

Category Description

Supports dual-channel memory

Supports up to 32,768 MB of system RAM

DDR3L 1600-MHz PC3-12800 SODIMMs

Supports the following configurations:

●

2048 MB total system memory (2048 × 1)

●

4096 MB total system memory (2048 × 2)

●

4096 MB total system memory (4096 × 1)

●

8192 MB total system memory (8192 × 1)

●

8192 MB total system memory (4096 × 2)

●

12288 MB total system memory (8192 + 4096)

●

16384 MB total system memory (8192 x 2)

●

16384 MB total system memory (4096 x 4); only available on computer models equipped with a quad-core processor

●

32768 MB total system memory (8192 x 4); only available on computer models equipped with a quad-core processor

Flash cache 32 GB MLC mSATA module

Support for “No flash cache” option

Dedicated mini-card slot

Intel SRT (Smart Response Technology)

Not available with SSD or SED drives

Not available with Linux

Fast Flash Standby not supported

Not available if primary and secondary and Upgrade bay hard drive is selected

Mini card SSD 128 GB

Primary storage Supports 7.0 mm (0.28 in) or 9.5 mm (0.37 in), 6.35 cm (2.5 in) hard drives and 6.35 cm (2.5

in) solid-state drive for primary and secondary storage.

Supports 3D DriveGuard

Supports 'tool-less' remove mechanism

2 Chapter 1 Product description

Category Description

Supports the following Serial ATA (SATA) drives:

●

1 TB, 5400 rpm

●

750 GB, 7200 rpm

●

500 GB, 7200 rpm

●

500 GB, 7200 rpm, self-encrypting drive (SED)

●

500 GB, 5400 rpm, self encrypting drive (SED, FIPS-140-2)

●

320 GB, 7200 rpm

Supports the following 6.35 cm (2.5 in), solid-state drives (SSD):

●

512 GB SATA III SSD

●

256 GB SATA III Self Encrypting Drive (SED) SSD

●

180 GB SATA III SSD

●

128 GB SATA III SSD

Secondary storage

Supports 7.0 mm (0.28 in) or 9.5 mm (0.37 in), 6.35 cm (2.5 in) hard drives and 6.35 cm (2.5 in) solid-state drive for primary and secondary storage.

Supports the following Serial ATA (SATA) drives:

●

1 TB, 5400 rpm

●

750 GB, 7200 rpm

●

500 GB, 7200 rpm

●

500 GB, 7200 rpm, self-encrypting drive (SED)

●

500 GB, 5400 rpm, self encrypting drive (SED, FIPS-140-2)

●

320 GB, 7200 rpm

Supports the following 6.35 cm (2.5 in), solid-state drives (SSD):

●

512 GB SATA III SSD

●

256 GB SATA III Self Encrypting Drive (SED) SSD

●

180 GB SATA III SSD

●

128 GB SATA III SSD

Upgrade bay Support for RAID 0/1/5

Supports 7.0 mm (0.28 in) or 9.5 mm (0.37 in) hard drives:

●

750 GB, 5400 rpm

●

512 GB SATA III SSD

●

256 GB SATA III SSD, Self Encrypting Drive (SED)

Category Description

Supports the following 9.5 mm (0.37 in) SATA optical drives:

●

Blu-ray R/RE DVD±RW SuperMulti Double-Layer (DL) Drive

●

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive

●

DVD±RW SuperMulti Double-Layer Drive

●

DVD-ROM Drive (defeatured combo)

Supports "No drive" option

Audio and video Integrated dual-array microphone

High-definition (HD) audio with DTS Studio Sound

2 stereo speakers

Integrated 720p HD webcam

Supports "No camera" option

Ethernet Intel® I217-LM Gigabit Network Connection

Power Optimizer Support

Intel Stable Image Platform Program (SIPP)

Ethernet cable not included

Wireless Integrated wireless local area network (WLAN) options by way of the following

wireless modules:

●

Intel Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module

●

Intel Centrino 6235 2x2 a/b/g/n + BT 4.0

●

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0

WLAN antennas (2) built into display assembly

Support for “no WLAN” option

Integrated wireless wide area network (WWAN) options by way of the following

wireless modules: (not available on computer models with Dream Color displays)

●

HP hs3110 HSPA+ Mobile Broadband Module

●

HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module

●

HP lt4112 LTE/HSPA+ Mobile Broadband Module

Support for “no WWAN” option

Security provided by subscriber identify module (SIM)

External media card

One ExpressCard slot, 54 mm

Integrated SD UHS-II flash media slot

Supports next generation SD (Secure Digital). Backward compatible with SDHC, SDXC.

4 Chapter 1 Product description

Category Description

Ports Multi-pin AC port

Combo mic-in/Stereo headphone jack

DisplayPort 1.2

Mini DisplayPort with pass through DP 1.2 support

Docking connector

Secondary battery connector

RJ-45 (Ethernet, includes link and activity lights)

USB 3.0 (3)

USB 2.0 (1)

USB 3.0 charging port (1)

VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75 GHz (hot plug/unplug with auto-detect)

Docking Supports the following docking stations:

●

HP Docking Station

●

HP Advanced Docking Station

Keyboard/ pointing devices

Full sized, backlit or non-backlit, chiclet (island-style) keyboard with separate numeric keypad:

Spill-resistant with drain

Dura Keys

Touchpad includes DuraPad coating; glass with chemical etched surface; image sensor

Gestures enabled by default - 2 finger scrolling, 2 finger zoom (pinch)

Touchpad supports two-way scroll with legend

Taps enabled as default

Power requirements

Supports the following AC adapters with localized cable plug support:

●

200W Slim Smart AC adapter

●

230W Slim Smart AC adapter

●

3-wire plug (with ground pin)

Support for the following batteries:

●

8-cell, 2.8 Ah (83 WHr) Li-ion battery

●

8-cell, 2.8 Ah (75 WHr) Li-ion battery (available with 3 year warranty only)

●

Supports 9-cell, 6.6 Ah (73 WHr) polymer, HP ST09 Extended Life Battery (does not support HP Fast Charge)

●

Supports 9-cell 8.85 Ah (100 WHr) cylindrical battery, HP BB09 Ultra-Capacity Extended Life Battery (does not support HP Fast Charge)

Category Description

Security Integrated fingerprint reader

Integrated Smart Card reader

Preboot authentication (password, Smart Card)

Supports security lock

Trusted platform module (TPM) v.1.2 and TPM enhanced drive lock

Operating system Preinstalled operating systems:

●

Windows 8 Professional 64

●

Windows 8 Professional 64 Product Key (DPK) with Windows 7 Professional 64 image (not supported in the People’s Republic of China)

●

Windows 8 Emerging Markets (EM) 64

●

Windows 8 Multi-language (ML) 64

●

Windows 8 China (CH) 64 (only supported in the People’s Republic of China)

●

Windows 7 Professional 64

●

FreeDOS 2.0

●

Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available in models with WWAN or Blu ray drives)

Restore media:

DRDVD:

●

DRDVD Windows 7

●

DRDVD Windows 8

●

SRDVD SuSE Linux Enterprise (SLED) SP2 64-bit

OSDVD:

●

Windows 7 Professional 64-bit

●

Windows 8 Professional 64-bit

●

Windows 8 64-bit

●

Windows 8 Country Specific 64-bit

●

Windows 8 Emerging Market 64-bit

Certified:

●

Microsoft WHQL

●

SuSE Linux Enterprise (SLED) SP2 64-bit

6 Chapter 1 Product description

Category Description

Web-only support:

●

Windows 8 Enterprise 64

●

Windows 8.1 Professional 64

●

Windows 8.1 Enterprise 64

●

Windows 8.1 Emerging Markets 64

●

Windows 8.1 Chinese Markets 64

●

Win 8.1 Professional 32

●

Win 8.1 Professional 64

●

Windows 7 Professional 32

●

Windows 7 Ultimate 64

●

Windows 7 Ultimate 32

●

Windows 7 Enterprise 64

●

Windows 7 Enterprise 32

●

SuSE Linux Enterprise (SLED) SP2 64-bit

Serviceability End-user replaceable parts:

●

Memory module

●

Optical drive

●

Hard drive/SSD

●

Battery

●

AC adapter

●

Keyboard

●

WLAN module

●

WWAN module

●

mSATA

2 External component identification

Top

TouchPad

Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) Touchpad on/off button Turns the Touchpad on and off.

(4) Touchpad zone Moves the pointer and selects or activates items on the

screen.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button Functions like the right button on an external mouse.

(7) Center pointing stick button Functions like the center button on an external mouse.

(8) Center TouchPad button Functions like the center button on an external mouse

(9) Right TouchPad button Functions like the right button on an external mouse.

8 Chapter 2 External component identification

Lights

Component Description

(1)

Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux).

●

Off: The computer is off.

(2) Caps lock light On: Caps lock is on.

(3) TouchPad light

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

(4)

Microphone mute light

●

Amber: microphone sound is off.

●

Off: microphone sound is on.

(5) Num lock light On: Num lock is on.

(6)

Wireless light

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

●

Amber: All wireless devices are off.

(7)

Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

Top

Buttons and speakers

10 Chapter 2 External component identification

Component Description

(1)

Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep (Windows)/Suspend (Linux).

●

When the computer is in the Sleep state, press the button briefly to exit Sleep (Windows)/Suspend (Linux).

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and operating system shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 8:

See your power options. From the Start screen, type power, select Settings, and then select Power Options

Windows 7:

See your power options. Select Start > Control Panel > System and Settings > Power Options.

Linux:

1. Select Computer > Control Center.

2. In the left pane, click System, and then click Power

Management in the right pane.

(2) Speakers (2) Produce sound.

(3)

Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(4)

Volume mute button Mutes and restores speaker sound.

(5) Fingerprint reader Allows a fingerprint logon to the operating system, instead of

a password logon.

Top

Keys

Component Description

(1) esc key

NOTE: Windows models only.

Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key, the num lk key, the esc key, or the b key.

(3)

Windows 8

Windows 7

Windows button

NOTE: Windows models only.

Windows 8:

Returns you to the Start screen from an open app or the Windows desktop.

NOTE: Pressing the Windows button again will return

you to the previous screen.

Windows 7:

Displays the Windows Start menu.

(4) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

12 Chapter 2 External component identification

Component Description

(5) num lk key Windows 8:

Turns the embedded numeric keypad on and off when pressed in combination with the fn key. Alternates between the navigational and numeric functions on the integrated numeric keypad.

Windows 7 and Linux:

Alternates between the navigational and numeric functions on the integrated numeric keypad.

(6) Integrated numeric keypad When num lk has been enabled, it can be used like an

external numeric keypad.

Top

Front

Component Description

(1)

Wireless light

●

White: An integrated device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

(2)

Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off.

(3)

AC adapter/Battery light

●

White: The computer is connected to external power and the battery is charged from 90 to 99 percent.

●

Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.

●

Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: The battery is fully charged.

(4)

Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

14 Chapter 2 External component identification

Right

Component Description

(1) Memory card reader Reads data from and writes data to memory cards such as

Secure Digital (SD).

(2)

Audio-out (headphone) jack/Audio-in (microphone) jack

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. To access the user guides in Windows 7, select the HP Support Assistant app on the Start screen, select My computer, and then select User

guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

(3)

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

USB power performance.

(4) Optical drive (select models only) Reads and/or writes, depending on your computer model,

to an optical disc.

(5) Optical drive eject button (select models

only)

Releases the optical drive disc tray.

Right

Left

Component Description

(1)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3)

USB 2.0 port Connects an optional USB device.

(4)

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

(5)

Thunderbolt port

NOTE: Windows models only.

Connects an optional high-resolution display device or a high-performance data device.

NOTE: Thunderbolt is new technology. Install all the latest

drivers for your Thunderbolt device before connecting the device to the Thunderbolt port. Thunderbolt cable and Thunderbolt device (sold separately) must be compatible with Windows. To determine whether your device is Thunderbolt Certified for Windows, see

https://thunderbolttechnology.net/products.

(6)

USB 3.0 charging port Connects optional USB 3.0 devices and provides enhanced

USB power performance. The USB charging port can also charge select models of cell phones and MP3 players, even when the computer is off.

(7) Smart card Support optional smart cards.

(8)

ExpressCard slot or smart card reader (depending on the configuration)

Supports optional ExpressCards or smart cards.

16 Chapter 2 External component identification

Rear

Component Description

(1)

RJ-45 (network) jack Connects a network cable.

(2) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically

to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3)

Power connector Connects an AC adapter.

(4) AC adapter

●

White: The computer is connected to external power.

●

Off: The computer is not connected to external power.

Rear

Display

Component Description

(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(2) WWAN antennas (2)* (select Windows models

only)

Send and receive wireless signals to communicate with wireless wide area networks (WWAN).

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

(5) Webcam (select models only) Records video and captures still photographs.

For information on using the webcam in Windows 8, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

For information on using the webcam in Windows 7, select Start

> All Programs > Communication and Chat > HP WebCam.

(6) Internal display switch Turns off the display or initiates Sleep (Windows)/Suspend

(Linux) if the display is closed while the power is on.

NOTE: The display switch is not visible on the outside of the

computer.

*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

18 Chapter 2 External component identification

+ 147 hidden pages