HP LaserJet Pro M426dw User manual
User Guide
LaserJet Pro MFP M426, M427
www.hp.com/support/ljM426MFP
www.hp.com/support/ljM427MFP
2
1
M426dw
M426fdn
M426fdw
M427dw
M427fdn
M427fdw
HP LaserJet Pro MFP M426, M427
User Guide
Copyright and License
Trademark Credits
© 2015 Copyright HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: C5F98-90901
Edition 1, 9/2015
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Incorporated.
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UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Printer overview ............................................................................................................................................ 1
Printer views .......................................................................................................................................................... 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Control panel view ............................................................................................................................... 4
Home screen layout .......................................................................................................... 5
How to use the touchscreen control panel ....................................................................... 6
Printer specications ............................................................................................................................................. 7
Technical specications ....................................................................................................................... 7
Supported operating systems ............................................................................................................. 8
Mobile printing solutions .................................................................................................................. 10
Printer dimensions ............................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions ........................................... 12
Operating environmental range ....................................................................................................... 13
Printer hardware setup and software installation .............................................................................................. 14
2 Paper trays ................................................................................................................................................. 15
Load Tray 1 ........................................................................................................................................................... 16
Introduction ....................................................................................................................................... 16
Tray 1 paper orientation ................................................................................................................... 19
Load Tray 2 ........................................................................................................................................................... 20
Introduction ....................................................................................................................................... 20
Tray 2 paper orientation ................................................................................................................... 22
Load Tray 3 ........................................................................................................................................................... 23
Introduction ....................................................................................................................................... 23
Tray 3 paper orientation ................................................................................................................... 25
Load and print envelopes .................................................................................................................................... 26
Introduction ....................................................................................................................................... 26
Print envelopes .................................................................................................................................. 26
Envelope orientation ......................................................................................................................... 26
ENWW iii
3 Supplies, accessories, and parts ................................................................................................................... 27
Order supplies, accessories, and parts ................................................................................................................ 28
Ordering ............................................................................................................................................. 28
Supplies and accessories .................................................................................................................. 28
Customer self-repair parts ................................................................................................................ 28
Replace the toner cartridge ................................................................................................................................. 30
Introduction ....................................................................................................................................... 30
Toner-cartridge information ............................................................................................................. 30
Remove and replace the toner cartridge .......................................................................................... 31
4 Print ........................................................................................................................................................... 35
Print tasks (Windows) .......................................................................................................................................... 36
How to print (Windows) ..................................................................................................................... 36
Automatically print on both sides (Windows) ................................................................................... 37
Manually print on both sides (Windows) ........................................................................................... 38
Print multiple pages per sheet (Windows) ........................................................................................ 38
Select the paper type (Windows) ...................................................................................................... 38
Additional print tasks ........................................................................................................................ 40
Print tasks (OS X) ................................................................................................................................................. 41
How to print (OS X) ............................................................................................................................ 41
Automatically print on both sides (OS X) .......................................................................................... 41
Manually print on both sides (OS X) .................................................................................................. 41
Print multiple pages per sheet (OS X) ............................................................................................... 42
Select the paper type (OS X) ............................................................................................................. 42
Additional print tasks ........................................................................................................................ 43
Store print jobs on the product to print later or print privately .......................................................................... 44
Introduction ....................................................................................................................................... 44
Before you begin ............................................................................................................................... 44
Set up the printer for job storage ..................................................................................................... 44
Step one: Install the USB storage device ........................................................................ 44
Step two: Update the print driver ................................................................................... 45
Create a stored job (Windows) .......................................................................................................... 45
Print a stored job ............................................................................................................................... 47
Delete a stored job ............................................................................................................................ 47
Mobile printing ..................................................................................................................................................... 48
Introduction ....................................................................................................................................... 48
Wi-Fi Direct and NFC Printing (wireless models only) ....................................................................... 48
HP ePrint via email ............................................................................................................................ 49
HP ePrint software ............................................................................................................................ 50
AirPrint ............................................................................................................................................... 50
Android embedded printing .............................................................................................................. 51
iv ENWW
Use walk-up USB printing .................................................................................................................................... 52
Introduction ....................................................................................................................................... 52
Step one: Access USB les on the printer ......................................................................................... 52
Step two: Print USB documents ........................................................................................................ 52
Option one: Print documents .......................................................................................... 52
Option two: Print photos ................................................................................................. 53
5 Copy ........................................................................................................................................................... 55
Make a copy .......................................................................................................................................................... 56
Copy on both sides (duplex) ................................................................................................................................ 57
Copy on both sides automatically (fdn and fdw models only) ......................................................... 57
Copy on both sides manually ............................................................................................................ 57
Additional copy tasks ........................................................................................................................................... 58
6 Scan ........................................................................................................................................................... 59
Scan by using the HP Scan software (Windows) ................................................................................................. 60
Scan by using the HP Scan software (OS X) ......................................................................................................... 61
Scan to a USB ash drive ..................................................................................................................................... 62
Set up the Scan to Network Folder feature ......................................................................................................... 63
Introduction ....................................................................................................................................... 63
Before you begin ............................................................................................................................... 63
Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 63
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) .......................................................................................................................................... 65
Step one: Access the HP Embedded Web Server (EWS) ................................................. 65
Step two: Congure the Scan to Network Folder feature .............................................. 65
Set up the Scan to Network Folder feature on a Mac ....................................................................... 66
Step one: Access the HP Embedded Web Server (EWS) ................................................. 66
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 66
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 67
Step two: Congure the Scan to Network Folder feature .............................................. 67
Scan to a network folder ..................................................................................................................................... 69
Set up the Scan to E-mail feature ....................................................................................................................... 70
Introduction ....................................................................................................................................... 70
Before you begin ............................................................................................................................... 70
Method one: Use the Scan to Email Wizard (Windows) .................................................................... 70
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ........ 71
Step one: Access the HP Embedded Web Server (EWS) ................................................. 72
Step two: Congure the Scan to E-mail feature ............................................................. 72
ENWW v
Step three: Add contacts to the E-mail Address Book ................................................... 74
Step four: Congure the default E-mail Options ............................................................ 74
Set up the Scan to E-mail feature on a Mac ...................................................................................... 75
Step one: Access the HP Embedded Web Server (EWS) ................................................. 75
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 75
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 75
Step two: Congure the Scan to E-mail feature ............................................................. 75
Step three: Add contacts to the E-mail Address Book ................................................... 77
Step four: Congure the default E-mail Options ............................................................ 77
Scan to email ....................................................................................................................................................... 79
Additional scan tasks ........................................................................................................................................... 80
7 Fax ............................................................................................................................................................. 81
Set up to send and receive faxes ......................................................................................................................... 82
Before starting .................................................................................................................................. 82
Step 1: Identify the phone connection type ...................................................................................... 82
Step 2: Set up the fax ........................................................................................................................ 83
Dedicated phone line ...................................................................................................... 83
Shared voice/fax line ...................................................................................................... 84
Shared voice/fax line with an answering machine ......................................................... 85
Step 3: Congure the fax time, date, and header ............................................................................. 86
HP Fax Setup Wizard ....................................................................................................... 87
Printer control panel ....................................................................................................... 87
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ............................ 87
Step 4: Run a fax test ........................................................................................................................ 88
Send a fax ............................................................................................................................................................ 89
Fax from the atbed scanner ............................................................................................................ 89
Fax from the document feeder ......................................................................................................... 90
Use speed dials and group-dial entries ............................................................................................ 90
Send a fax from the software ........................................................................................................... 91
Send a fax from a third-party software program, such as Microsoft Word ..................................... 91
Additional fax tasks ............................................................................................................................................. 92
8 Manage the printer ...................................................................................................................................... 93
Use HP Web Services applications ....................................................................................................................... 94
Change the printer connection type (Windows) .................................................................................................. 95
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................. 96
Advanced conguration with HP Utility for OS X ................................................................................................ 99
Open HP Utility .................................................................................................................................. 99
vi ENWW
HP Utility features ............................................................................................................................. 99
Congure IP network settings ........................................................................................................................... 102
Introduction ..................................................................................................................................... 102
Printer sharing disclaimer ............................................................................................................... 102
View or change network settings ................................................................................................... 102
Rename the printer on a network ................................................................................................... 102
Manually congure IPv4 TCP/IP parameters from the control panel ............................................. 103
Link speed and duplex settings ...................................................................................................... 103
Printer security features ................................................................................................................................... 105
Introduction ..................................................................................................................................... 105
Assign or change the system password using the Embedded Web Server ................................... 105
Lock the formatter .......................................................................................................................... 105
Energy-conservation settings ........................................................................................................................... 106
Introduction ..................................................................................................................................... 106
Print with EconoMode ..................................................................................................................... 106
Set the Sleep/Auto O After setting ............................................................................................... 106
Set the Shut Down After delay and congure the printer to use 1 watt or less of power ............. 107
Set the Delay Shut Down setting .................................................................................................... 107
HP Web Jetadmin ............................................................................................................................................... 108
Update the rmware ......................................................................................................................................... 109
Method one: Update the rmware using the control panel ........................................................... 109
Method two: Update the rmware using the Firmware Update Utility .......................................... 109
9 Solve problems .......................................................................................................................................... 111
Customer support .............................................................................................................................................. 112
Control panel help system ................................................................................................................................. 113
Restore the factory-set defaults ....................................................................................................................... 114
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 115
Change the “Very Low” settings ..................................................................................................... 115
For printers with fax capability .................................................................................... 115
Order supplies ................................................................................................................................. 116
Printer does not pick up paper or misfeeds ...................................................................................................... 117
Introduction ..................................................................................................................................... 117
The printer does not pick up paper ................................................................................................. 117
The printer picks up multiple sheets of paper ................................................................................ 119
The document feeder jams, skews, or picks up multiple sheets of paper ..................................... 122
Clean the pickup rollers and separation pad in the document feeder ........................................... 123
Clear paper jams ................................................................................................................................................ 125
Introduction ..................................................................................................................................... 125
Experiencing frequent or recurring paper jams? ............................................................................ 125
Jam locations .................................................................................................................................. 126
ENWW vii
Clear paper jams in the document feeder ...................................................................................... 128
Clear paper jams in Tray 1 ............................................................................................................... 131
Clear paper jams in Tray 2 ............................................................................................................... 132
Clear paper jams in Tray 3 ............................................................................................................... 136
Clear paper jams in the fuser .......................................................................................................... 140
Clear paper jams in the output bin .................................................................................................. 143
Clear paper jams in the duplexer .................................................................................................... 146
Improve print quality ......................................................................................................................................... 148
Introduction ..................................................................................................................................... 148
Print from a dierent software program ........................................................................................ 148
Check the paper-type setting for the print job ............................................................................... 148
Check the paper type setting (Windows) ..................................................................... 148
Check the paper type setting (OS X) ............................................................................. 148
Check toner-cartridge status .......................................................................................................... 149
Clean the printer .............................................................................................................................. 150
Print a cleaning page .................................................................................................... 150
Check the scanner glass for dirt and smudges ............................................................ 150
Visually inspect the toner cartridge ................................................................................................ 150
Check paper and the printing environment .................................................................................... 151
Step one: Use paper that meets HP specications ...................................................... 151
Step two: Check the environment ................................................................................ 151
Step three: Set the individual tray alignment .............................................................. 151
Check the EconoMode settings ....................................................................................................... 152
Try a dierent print driver ............................................................................................................... 152
Improve copy and scan image quality ............................................................................................................... 154
Introduction ..................................................................................................................................... 154
Check the scanner glass for dirt and smudges ............................................................................... 154
Check the paper settings ................................................................................................................ 154
Check the image adjustment settings ............................................................................................ 155
Optimize for text or pictures ........................................................................................................... 155
Edge-to-edge copying ..................................................................................................................... 155
Clean the pickup rollers and separation pad in the document feeder ........................................... 156
Improve fax image quality ................................................................................................................................. 158
Introduction ..................................................................................................................................... 158
Check the scanner glass for dirt and smudges ............................................................................... 158
Check the send-fax resolution settings .......................................................................................... 159
Check the error-correction settings ................................................................................................ 159
Check the t-to-page setting ......................................................................................................... 159
Clean the pickup rollers and separation pad in the document feeder ........................................... 159
Send to a dierent fax machine ...................................................................................................... 161
Check the sender's fax machine ...................................................................................................... 161
viii ENWW
Solve wired network problems .......................................................................................................................... 162
Introduction ..................................................................................................................................... 162
Poor physical connection ................................................................................................................ 162
The computer is using the incorrect IP address for the printer ...................................................... 162
The computer is unable to communicate with the printer ............................................................. 162
The printer is using incorrect link and duplex settings for the network ........................................ 163
New software programs might be causing compatibility problems .............................................. 163
The computer or workstation might be set up incorrectly ............................................................. 163
The printer is disabled, or other network settings are incorrect ................................................... 163
Solve wireless network problems ..................................................................................................................... 164
Introduction ..................................................................................................................................... 164
Wireless connectivity checklist ....................................................................................................... 164
The printer does not print after the wireless conguration completes ......................................... 165
The printer does not print, and the computer has a third-party rewall installed ....................... 165
The wireless connection does not work after moving the wireless router or printer .................... 165
Cannot connect more computers to the wireless printer ............................................................... 165
The wireless printer loses communication when connected to a VPN .......................................... 166
The network does not appear in the wireless networks list .......................................................... 166
The wireless network is not functioning ........................................................................................ 166
Perform a wireless network diagnostic test ................................................................................... 166
Reduce interference on a wireless network ................................................................................... 166
Solve fax problems ............................................................................................................................................ 168
Introduction ..................................................................................................................................... 168
Fax troubleshooting checklist ......................................................................................................... 168
Solve general fax problems ............................................................................................................ 169
Faxes are sending slowly .............................................................................................. 169
Fax quality is poor ......................................................................................................... 170
Fax cuts o or prints on two pages .............................................................................. 171
Index ........................................................................................................................................................... 173
ENWW ix
x ENWW
1 Printer overview
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM426MFP, www.hp.com/support/ljM427MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Printer views
2
1
3
6
7
8
1
2
11
10
9
4
3
5
●
Printer front view
●
Printer back view
●
Control panel view
Printer front view
1 Control panel (tilts up for easier viewing)
2 Document feeder
3 Scanner
4 Front-door-release button (access to the toner cartridge)
5 Power on/o button
6 Tray 3 (optional)
7 Tray 2
8 Tray 1
9 Output bin extension
10 Output bin
11 Walk-up USB port (for printing and scanning without a computer)
2 Chapter 1 Printer overview ENWW
Printer back view
10
7
6
1
2
3
5
4
8
9
1 USB port (for job storage and private printing)
NOTE: This port might be covered
2 USB interface port
3 Ethernet port
4 Telephone “line out” port (for attaching an extension phone, answering machine, or other device)
5 Fax “line in” port (for attaching the fax phone line to the printer)
6 Power connection
7 Tray 3 (optional)
NOTE: Tray 3 extends when legal-size or A4-size paper is loaded
8 Dust cover for Tray 2
NOTE: Dust cover ips up when legal-size or A4-size paper is loaded
9 Serial number and printer number label
10 Rear door (provides access for clearing jams)
ENWW Printer views 3
Control panel view
4
3
2
1
5
1 HP Back button Returns to the previous screen
2 Home button Provides access to the Home screen
3 Help button Provides access to the control-panel help system
4 Color touchscreen Provides access to menus, help animations, and printer
information.
5 Home page screen indicator The display indicates which Home screen the control panel is
currently displaying.
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the printer
completes it.
4 Chapter 1 Printer overview ENWW
Home screen layout
2
3
4 5 6
1
8
9
7 10 11
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
3 Printer status This screen area provides information about the overall printer status.
4
Copy icon
5 Jobs icon Touch this button to open the jobs menu.
6
Scan icon
7
Fax icon
8
USB icon
9
Supplies icon
10
11
Apps icon
Setup icon
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon or a wireless network icon ,
depending on the type of network to which the printer is connected.
Touch this button to open the copy menu.
Touch this button to open the scan menus:
●
Scan to USB Drive
●
Scan to Network Folder
●
Scan to E-mail
Touch this button to open the fax menus.
Touch this button to open the USB Flash Drive menu.
Touch this button to view information about supplies status.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to open the Setup menu.
ENWW Printer views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling
through menus, briey touch the screen to stop
the scrolling.
Swipe Touch the screen and then move the nger
horizontally to scroll the screen sideways.
Scroll Touch the screen, and then, without lifting the
nger, move the nger vertically to move the
screen.
Touch the Setup icon to open the Setup
menu.
Swipe the Home screen to access the Setup
icon.
Scroll through the Setup menu.
6 Chapter 1 Printer overview ENWW
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to
change. For current information, see www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating environmental range
Technical specications
Model name
Product number
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (250-sheet capacity)
Tray 3 (550-sheet capacity) Optional Optional Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN
Hi-Speed USB 2.0
Walk Up USB port
Print server for wireless
HP near eld
M426dw
F6W13A
M427dw
C5F97A
connection with IPv4 and
IPv6
network connectivity
Not available Not available
communication (NFC) for
printing from mobile
devices
M426fdn
F6W14A
M427fdn
C5F98A
Not available
M426fdw
F6W15A
M427fdw
C5F99A
Wi-Fi Direct for printing
from mobile devices
Control-panel display and
input
Print Prints 38 pages per minute
Job storage and private
Color touchscreen control
panel
(ppm) on A4 and 40 ppm on
letter-size paper
printing
Not available
ENWW Printer specications 7
Model name
M426dw
M426fdn
M426fdw
Product number
Model name
Product number
Walk Up USB printing (no
computer required)
Fax Not available
Copy and Scan Copies and scans up to 26
pages per minute (ppm)
50-page document feeder
with dual-head scanning
for single-pass duplex
copying and scanning
50-page document feeder
simplex copying and
scanning
Scan to E-mail, Scan to
USB, and Scan to Network
Folder options
F6W13A
M427dw
C5F97A
Not available
Supported operating systems
F6W14A
M427fdn
C5F98A
Not available Not available
F6W15A
M427fdw
C5F99A
The following information applies to the printer-specic Windows PCL 6 and OS X print drivers and to the inbox software installation CD.
Windows: The HP Software Installer CD installs the HP PCL.6, HP PCL 6, or HP PCL-6 driver depending on the
Windows operating system along with optional software when using the full software installer.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this printer. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple
Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to
download the OS X installer software:
1. Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP.
2. Select Support Options, under Download Options select Drivers, Software & Firmware, and then
select the printer bundle.
3. Click the operating system version, and then click the Download button.
Operating system Driver installed Notes
Windows® XP SP2 or later, 32-bit The HP PCL.6 printer-specic print driver is
installed for this operating system as part
of the basic software installation. The
basic installer installs the driver only.
The full software installation is not
supported for this operating system.
Use UPD drivers for 64-bit operating
systems.
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system.
8 Chapter 1 Printer overview ENWW
Operating system Driver installed Notes
Windows Vista®, 32-bit and 64–bit The HP PCL.6 printer-specic print driver is
installed for this operating system as part
of the basic software installation. The
basic installer installs the driver only.
Windows Server 2003 SP1 or later, 32-bit The HP PCL.6 printer-specic print driver is
installed for this operating system as part
of the basic software installation. The
basic installer installs the driver only.
Windows 7, 32-bit and 64-bit The HP PCL 6 printer-specic print driver is
installed for this operating system as part
of the full software installation.
Windows 8, 32-bit and 64-bit The HP PCL-6 printer-specic print driver is
installed for this operating system as part
of the full software installation.
The full software installation is not
supported for this operating system.
Use UPD drivers for 64-bit operating
systems.
The full software installation is not
supported for this operating system.
Use UPD drivers for 64-bit operating
systems.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best-eort support for
the discontinued Server 2003 operating
system.
The HP PCL 6 driver is congured to use
the automatic two-sided printing
(duplexing) feature as the default when
installed in certain countries/regions.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
The HP PCL-6 driver is congured to use
the automatic two-sided printing
(duplexing) feature as the default when
installed in certain countries/regions.
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specic print driver is
installed for this operating system as part
of the full software installation.
Windows 10, 32-bit and 64-bit The HP PCL-6 printer-specic print driver is
installed for this operating system as part
of the full software installation.
Windows Server 2008 SP2, 32-bit The HP PCL.6 printer-specic print driver is
installed for this operating system as part
of the basic software installation.
Windows Server 2008 SP2, 64-bit The HP PCL 6 printer-specic print driver is
installed for this operating system as part
of the basic software installation.
Windows 8.1 RT support is provided
through Microsoft IN OS Version 4, 32- bit
driver.
The HP PCL-6 driver is congured to use
the automatic two-sided printing
(duplexing) feature as the default when
installed in certain countries/regions.
The HP PCL-6 driver is congured to use
the automatic two-sided printing
(duplexing) feature as the default when
installed in certain countries/regions.
The HP PCL 6 driver is congured to use
the automatic two-sided printing
(duplexing) feature as the default when
installed in certain countries/regions.
ENWW Printer specications 9
Operating system Driver installed Notes
Windows Server 2008 R2, SP 1, 64-bit The HP PCL 6 printer-specic print driver is
installed for this operating system as part
of the basic software installation.
OS X 10.8 Mountain Lion, OS X 10.9
Mavericks, and OS X 10.10 Yosemite
The OS X print driver and print utility are
available for download from hp.com and
may also be available via Apple Software
Update. The HP installer software for OS X
is not included in the in-box CD.
The HP PCL 6 driver is congured to use
the automatic two-sided printing
(duplexing) feature as the default when
installed in certain countries/regions.
For OS X, download the full installer from
the support Web site for this printer.
1. Go to www.hp.com/support/
ljM426MFP, www.hp.com/support/
ljM427MFP.
2. Select Support Options, and then
under Download Options select
Drivers, Software & Firmware.
3. Click the operating system version,
and then click the Download button.
The OS X driver is congured to use the
automatic two-sided printing (duplexing)
feature as the default when installed in
certain countries/regions.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM426MFP,
www.hp.com/support/ljM427MFP for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to www.hp.com/go/upd and click the Specications tab.
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); and OS X versions 10.8
Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP
Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
●
HP All-in-One Remote app for iOS and Android devices
●
Google Cloud Print
●
AirPrint
●
Android Printing
10 Chapter 1 Printer overview ENWW
Printer dimensions
11
3
2
2
1
HEWLETT-PACKARD
2
2
1
2
3
2
1
3
2
1
3
3
3
Figure 1-1 Dimensions for the M426 and M427 models
Printer fully closed Printer fully open
1. Height 452 mm (12.7 in) 577 mm (22.7 in)
2. Depth 390 mm (15.3 in) 839 mm (33 in)
3. Width 420 mm (16.5 in) 453 mm (17.8 in)
Weight (with cartridges) 13.1 kg (28.8 lb)
Figure 1-2 Dimensions for the optional 550-sheet tray
ENWW Printer specications 11
Tray fully closed Tray fully open
2
1
3
3
HEWLETT-PACKARD
2
3
2
1
2
1
3
HEWLETT-PACKARD
1. Height 131 mm (5.1 in) 131 mm (5.1 in)
2. Depth 357 mm (14 in) 781 mm (30.8 in)
3. Width 381 mm (15 in) 381 mm (15 in)
Weight (with cartridges) 3.5 kg (7.7 lb)
Figure 1-3 Dimensions for the printer with the optional 550-sheet tray
Printer and tray fully closed Printer and tray fully open
1. Height 452 mm (17.8 in) 706 mm (27.8 in)
2. Depth 390 mm (15.3 in) 839 mm (33 in)
3. Width 420 mm (16.5 in) 453 mm (17.8 in)
Weight (with cartridges) 16.6 kg (36.5 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
12 Chapter 1 Printer overview ENWW
Operating environmental range
Table 1-1 Operating environmental range
Environment Recommended Allowed
Temperature 17.5° to 25°C (63.5° to 77°F) 15° to 32.5°C (59° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Printer specications 13
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP for HP's all-inclusive help for the
printer. Find the following support:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
14 Chapter 1 Printer overview ENWW
2 Paper trays
●
Load Tray 1
●
Load Tray 2
●
Load Tray 3
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM426MFP, www.hp.com/support/ljM427MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 15
Load Tray 1
HEWLETT-PACKARD
2
HEWLETT-PACKARD
2
Introduction
The following information describes how to load paper in Tray 1. This tray holds up to 100 sheets of 75 g/m
(20 lb) paper.
CAUTION: To avoid paper jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1 by grasping the handles on the left
and right side of the tray and pulling down.
2. Slide out the tray extension.
2
16 Chapter 2 Paper trays ENWW
3. For long paper, ip out the tray extension to
HEWLETT-PACKARD
2
HEWLETT-PACKARD
2
HEWLETT-PACKARD
2
support the paper.
4. Press down on the tab on the right paper guide,
and then spread the paper guides to the correct
size.
5. Load the paper into the tray. Make sure that the
paper ts under the tabs and below the
maximum-height indicators.
The orientation of the paper in the tray varies
depending on the paper size. For additional
information, see Tray 1 paper orientation
on page 19
ENWW Load Tray 1 17
6. Press down on the tab on the right paper guide,
HEWLETT-PACKARD
2
and then adjust the paper guides so that they
lightly touch the paper stack but do not bend the
paper.
7. At the computer, begin the printing process from
the software application. Make sure that the
driver is set to the correct paper type and size for
the paper being printed from the tray.
18 Chapter 2 Paper trays ENWW
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