HP Laserjet M9040, LaserJet M9050 mfp service manual
Service Manual
HP LaserJet M9040/9050 MFP Series
Service Manual
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
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Part number: CC395-90956
Edition 1, 04/2008
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Table of contents
1 Product basics
Product introduction ............................................................................................................................. 2
Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 7
Output devices ..................................................................................................................................... 8
3,000-sheet stacker ............................................................................................................. 8
3,000-sheet stapler/stacker ................................................................................................. 8
Paper handling features ...................................................................................... 8
Stapling information ............................................................................................ 8
Multifunction finisher ............................................................................................................ 8
Paper handling features ...................................................................................... 8
Stapling information ............................................................................................ 9
Booklets .............................................................................................................. 9
8-bin mailbox ..................................................................................................................... 10
2 Control panel
Use the control panel ......................................................................................................................... 12
Use the Administration menu ............................................................................................................. 15
Control-panel layout ........................................................................................................... 12
Home screen ..................................................................................................................... 13
Buttons on the touchscreen ............................................................................................... 14
Control-panel help system ................................................................................................. 14
Navigate the Administration menu ..................................................................................... 15
Information menu ............................................................................................................... 16
Default Job Options menu ................................................................................................. 17
Default Options for Originals ............................................................................. 17
Default Copy Options ........................................................................................ 18
Default Fax Options .......................................................................................... 19
Default E-mail Options ...................................................................................... 20
Default Send to Folder Options ......................................................................... 21
Default Print Options ......................................................................................... 22
Time/Scheduling menu ...................................................................................................... 23
Management menu ............................................................................................................ 25
Initial Setup menu .............................................................................................................. 26
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Device Behavior menu ....................................................................................................... 38
Print Quality menu ............................................................................................................. 42
Troubleshooting menu ....................................................................................................... 44
Resets menu ...................................................................................................................... 46
Service menu ..................................................................................................................... 46
3 Paper and print media
Understand paper and print media use .............................................................................................. 48
Supported paper and print media sizes .............................................................................................. 49
Custom paper sizes ............................................................................................................................ 50
Special paper or print media guidelines ............................................................................................. 51
Load paper and print media ............................................................................................................... 52
Load Tray 1 ........................................................................................................................ 52
Load Trays 2, 3, and 4 ....................................................................................................... 53
Configure trays ................................................................................................................................... 59
Configure a tray when loading media ................................................................................ 59
Configure a tray by using the Supplies Status button on the touchscreen ........................ 59
Select the media by source, type, or size .......................................................................... 59
Select the output bin ........................................................................................................................... 61
Select an output location ................................................................................................... 62
Networking and I/O ........................................................................................... 26
Fax Setup .......................................................................................................... 34
E-mail Setup ...................................................................................................... 37
Send Setup menu ............................................................................................. 37
Source ............................................................................................................... 60
Type and Size ................................................................................................... 60
Printing .............................................................................................................. 62
Copying ............................................................................................................. 62
4 Manage and maintain
Information pages ............................................................................................................................... 64
Embedded Web server ....................................................................................................................... 66
Open the embedded Web server by using a network connection ..................................... 66
Embedded Web server sections ........................................................................................ 67
HP Easy Printer Care ......................................................................................................................... 70
Supported operating systems ............................................................................................ 70
Open the HP Easy Printer Care software .......................................................................... 70
HP Easy Printer Care software sections ............................................................................ 70
Use HP Web Jetadmin software ........................................................................................................ 73
HP Printer Utility for Macintosh .......................................................................................................... 74
Open the HP Printer Utility ................................................................................................. 74
Print a cleaning page ......................................................................................................... 74
Print a configuration page .................................................................................................. 74
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View supplies status .......................................................................................................... 75
Order supplies online and use other support features ....................................................... 75
Upload a file to the product ................................................................................................ 75
Update the firmware .......................................................................................................... 76
Activate the two-sided printing (duplexing) mode .............................................................. 76
Lock or unlock storage devices ......................................................................................... 76
Save or print stored jobs .................................................................................................... 76
Configure trays .................................................................................................................. 77
Change network settings ................................................................................................... 77
Open the embedded Web server ....................................................................................... 77
Set up e-mail alerts ............................................................................................................ 78
Security features ................................................................................................................................ 79
Secure the embedded Web server .................................................................................... 79
Secure Disk Erase ............................................................................................................. 79
Data affected ..................................................................................................... 79
Gain access to Secure Disk Erase .................................................................... 80
Additional Information ....................................................................................... 80
Security lock ...................................................................................................................... 80
Authentication .................................................................................................................... 80
Lock the control-panel menus ............................................................................................ 80
Set the real-time clock ........................................................................................................................ 82
Clean the product ............................................................................................................................... 83
Print a cleaning page ......................................................................................................... 83
Clean the product hardware .............................................................................................. 83
Clean the ADF delivery system ........................................................................................ 85
Configure alerts .................................................................................................................................. 90
Manage supplies ................................................................................................................................ 91
HP print cartridges ............................................................................................................. 91
Non-HP print cartridges ..................................................................................................... 91
Print cartridge authentication ............................................................................................. 91
HP fraud hotline ................................................................................................................. 91
Print cartridge storage ....................................................................................................... 91
Print cartridge life expectancy ............................................................................................ 92
Check the print cartridge life .............................................................................................. 92
Control panel ..................................................................................................... 92
Embedded Web server ..................................................................................... 92
HP Easy Printer Care ........................................................................................ 92
HP Web Jetadmin ............................................................................................. 92
Printer maintenance kit ....................................................................................................................... 93
Manage memory ................................................................................................................................ 94
Determine memory requirements ...................................................................................... 94
Install memory ................................................................................................................... 94
Verify memory installation .................................................................................................. 97
Economy settings ............................................................................................................................... 98
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Sleep and wake ................................................................................................................. 98
5 Theory of operation
Basic operation ................................................................................................................................. 100
Sequence of operation ..................................................................................................... 101
Product start up sequence (turn on product) ................................................................... 103
Timing chart ..................................................................................................................... 104
Scanner subsystem ......................................................................................................... 105
Engine control system ...................................................................................................................... 128
DC controller PCA ........................................................................................................... 129
High-voltage power supply circuit .................................................................................... 130
Low-voltage power supply ............................................................................................... 132
Fuser control circuit ......................................................................................................... 132
Formatter system ............................................................................................................................. 134
Formatter hardware ......................................................................................................... 134
Laser/scanner system ...................................................................................................................... 135
Image formation system ................................................................................................................... 136
Mechanical structure ....................................................................................... 105
Motors and fans .............................................................................................. 106
Basic block diagram ........................................................................................ 107
Basic system configuration ............................................................................. 108
Scanner unit systems ..................................................................... 108
Scan mode ..................................................................................... 109
Power supply assembly .................................................................. 109
Sleep mode .................................................................................... 110
Low-voltage power supply circuit .................................................... 111
Protective functions ........................................................................ 112
Scanner controller circuit ................................................................ 113
Flatbed operation ............................................................................................ 115
Flatbed document exposure control ............................................... 115
Flatbed optical drive control ............................................................ 115
Flatbed optical unit operation ......................................................... 116
Flatbed document size detection .................................................... 117
ADF operation ................................................................................................. 119
ADF document exposure control .................................................... 119
ADF document feed control ............................................................ 120
ADF document size detection ......................................................... 122
ADF feeder sensors ........................................................................ 123
ADF document skew detection ....................................................... 123
Scanned data flow ........................................................................................... 124
Copy processor ............................................................................................... 125
Scanning process control signals ................................................... 126
Typical scanning process flow ........................................................ 127
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The image formation process .......................................................................................... 136
Print cartridge .................................................................................................................. 137
Print cartridge design ...................................................................................... 138
No-shake toner ................................................................................................ 138
Cartridge memory ........................................................................................... 138
Toner seal ....................................................................................................... 138
Toner level detection ....................................................................................... 139
Pickup and feed system ................................................................................................................... 140
Media-size detection ........................................................................................................ 140
Media-level detection ....................................................................................................... 140
Multifeed prevention ........................................................................................................ 140
Transparency media detection ........................................................................................ 140
Fuser-wrapping jam detection ......................................................................................... 140
Jam detection .................................................................................................................. 141
Tray 1 ............................................................................................................................................... 146
Tray 1 driver PCA ............................................................................................................ 146
Tray 1 power supply ........................................................................................................ 146
Tray 1 sequence of operation .......................................................................................... 146
Tray 1 pickup and feed .................................................................................................... 147
Tray 1 jam detection ........................................................................................................ 147
Tray 4 ............................................................................................................................................... 148
Tray 4 driver PCA ............................................................................................................ 148
Tray 4 power supply ........................................................................................................ 148
Tray 4 sequence of operation .......................................................................................... 148
Tray 4 pickup and feed .................................................................................................... 149
Tray 4 media level and media size detection ................................................................... 149
Tray 4 jam detection ........................................................................................................ 149
6 Removal and replacement
Removal and replacement strategy .................................................................................................. 152
Repair notices .................................................................................................................................. 152
Electrostatic discharge ..................................................................................................................... 153
Required tools .................................................................................................................................. 153
Product orientation ........................................................................................................................... 154
Front and right side orientation ........................................................................................ 154
Back and left side orientation ........................................................................................... 155
Scanner assembly covers ................................................................................................................ 156
Control panel ................................................................................................................... 156
Reinstall the control panel ............................................................................... 157
ADF feeder cover ............................................................................................ 157
Reinstall the ADF feeder cover ....................................................................... 158
ADF feeder cover handle ................................................................................................. 159
ADF back cover ............................................................................................................... 159
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ADF front cover ................................................................................................................ 161
Lower delivery roller cover ............................................................................................... 161
Reinstall the delivery roller cover .................................................................... 162
White board cover ............................................................................................................ 162
Copy processor/connect board ........................................................................................ 163
Reinstall the copy processor/connect board ................................................... 164
Flatbed rail cover ............................................................................................................. 164
Flatbed back cover .......................................................................................................... 164
Flatbed right cover ........................................................................................................... 166
Reinstall the flatbed right cover ....................................................................... 166
Flatbed left cover ............................................................................................................. 167
Flatbed upper front cover ................................................................................................. 168
Flatbed lower front cover ................................................................................................. 168
ADF base cover assembly ............................................................................................... 169
Reinstall the ADF base cover assembly ......................................................... 173
Scanner glass .................................................................................................................. 174
Reinstall the scanner glass ............................................................................. 175
Scan engine internal assemblies ...................................................................................................... 176
ADF and flatbed internal assemblies ............................................................................... 176
ADF main assembly ........................................................................................ 176
Reinstall the ADF main assembly ................................................... 181
ADF optical assembly ..................................................................................... 181
Reinstall the ADF optical assembly ................................................ 188
ADF shading filter ............................................................................................ 188
Flatbed optical unit .......................................................................................... 190
Reinstall the flatbed optical unit ...................................................... 193
Switch and solenoids ....................................................................................................... 193
ADF feeder cover detection switch ................................................................. 193
Weight solenoid ............................................................................................... 194
Shutter solenoid .............................................................................................. 195
Motors and fans ............................................................................................................... 196
Pickup motor ................................................................................................... 196
Reinstall the pickup motor .............................................................. 196
Delivery motor ................................................................................................. 197
Reinstall .......................................................................................... 197
Flatbed motor .................................................................................................. 198
Reinstall the flatbed motor .............................................................. 199
Power supply assembly .................................................................................. 199
Reinstall power supply assembly ................................................... 202
ADF fan assembly ........................................................................................... 202
Reinstall the ADF fan assembly ..................................................... 203
Flatbed fan assembly ...................................................................................... 203
Rollers and belts .............................................................................................................. 204
Pickup roller (D roller) ..................................................................................... 204
viii ENWW
Pickup roller assembly .................................................................................... 204
Reinstall the pickup roller assembly ............................................... 205
Feed roller assembly ....................................................................................... 205
Lower registration roller assembly .................................................................. 206
Reinstall the lower registration assembly ....................................... 212
Lower delivery roller ........................................................................................ 212
Reinstall the lower delivery roller .................................................... 213
Upper delivery roller assembly ........................................................................ 213
Reinstall the upper delivery roller assembly ................................... 214
Separation belt assembly ................................................................................ 214
Reinstall the separation belt assembly ........................................... 217
Separation belts .............................................................................................. 217
Reinstall the separation belts ......................................................... 219
PCAs ................................................................................................................................ 219
ADF intermediate PCA .................................................................................... 219
ADF width detection sensor assembly ............................................................ 220
Reinstall the ADF width detection sensor assembly ....................... 220
Flatbed intermediate PCA ............................................................................... 221
Scanner controller board ................................................................................. 222
Intermediate PCA ............................................................................................ 224
Scan engine ..................................................................................................................... 225
Reinstall the scan engine ................................................................................ 229
Laser/scanner assembly .................................................................................................. 230
Delivery fan assembly ...................................................................................................... 231
Delivery motor .................................................................................................................. 233
Print engine covers ........................................................................................................................... 234
Front cover ....................................................................................................................... 234
Right door ........................................................................................................................ 235
Right lower cover ............................................................................................................. 236
Left upper cover ............................................................................................................... 23 6
Reinstall the left upper cover ........................................................................... 237
Left door and diverter ....................................................................................................... 238
Left back cover ................................................................................................................ 238
Back cover ....................................................................................................................... 239
Right and left rail covers .................................................................................................. 240
Front assemblies .............................................................................................................................. 241
Cartridge release lever .................................................................................................... 241
Print cartridge .................................................................................................................. 242
Reinstall the print cartridge ............................................................................. 243
Transfer-roller assembly .................................................................................................. 243
Reinstall the transfer-roller assembly .............................................................. 244
Tray 2 and Tray 3 (interchangeable) ............................................................................... 244
Rollers (pickup, feed, or separation) ................................................................................ 245
Fuser-jam-removal knob .................................................................................................. 245
ENWW ix
Reinstall the fuser-jam-removal knob .............................................................. 246
Registration-jam-removal knob ........................................................................................ 246
Reinstall the registration-jam-removal knob .................................................... 247
Right assemblies .............................................................................................................................. 248
Tray 1 ............................................................................................................................... 248
Paper-input unit (PIU) ...................................................................................................... 249
Reinstall the paper-input unit .......................................................................... 252
Registration assembly ..................................................................................................... 252
Reinstall the registration assembly ................................................................. 253
Transfer-guide assembly ................................................................................................. 253
Reinstall the transfer-guide assembly ............................................................. 254
Left assemblies ................................................................................................................................ 255
Duplexer .......................................................................................................................... 255
Fuser assembly ............................................................................................................... 256
Back assemblies .............................................................................................................................. 258
Formatter ......................................................................................................................... 258
Low-voltage power supply ............................................................................................... 259
High-voltage power supply .............................................................................................. 261
DC controller .................................................................................................................... 262
Toner-sensor contact assembly ....................................................................................... 264
Reinstall the toner-sensor contact assembly .................................................. 265
Drum motor ...................................................................................................................... 265
Feed-drive assembly ....................................................................................................... 266
Reinstall the feed-drive assembly ................................................................... 267
Power-supply fan (fan 1) .................................................................................................. 267
Cartridge fan (fan 5) ......................................................................................................... 268
Reinstall the cartridge fan ............................................................................... 270
Controller fan (fan 2) ........................................................................................................ 270
Jetlink connector .............................................................................................................. 271
Duplexer connector holder assembly .............................................................................. 272
Fuser delivery-drive assembly ......................................................................................... 273
Reinstall the fuser delivery assembly .............................................................. 275
Tray 4 ............................................................................................................................................... 276
Orientation ....................................................................................................................... 276
Tray 4 left side cover ....................................................................................................... 276
Reinstall the Tray 4 left side cover .................................................................. 276
Tray 4 right side cover .................................................................................................... 277
Reinstall the Tray 4 right side cover ................................................................ 277
Tray 4 back covers .......................................................................................................... 278
Tray 4 center back cover ................................................................................. 278
Tray 4 right back cover .................................................................................... 278
Tray 4 left back cover ...................................................................................... 278
Tray 4 .............................................................................................................. 279
Tray 4 rollers (pickup, feed, and separation) ................................................................... 279
x ENWW
7 Solve problems
Troubleshooting process .................................................................................................................. 290
General troubleshooting information ................................................................................................ 292
Power-on checks .............................................................................................................................. 295
Malfunction troubleshooting ............................................................................................................. 296
Troubleshooting by using control-panel messages .......................................................................... 297
Control-panel error messages .......................................................................................................... 299
User- and service-level diagnostics .................................................................................................. 322
Reinstall the Tray 4 rollers .............................................................................. 280
Tray 4 registration assembly ............................................................................................ 280
Tray 4 drive motor ............................................................................................................ 281
Tray 4 drive assembly ...................................................................................................... 282
Tray 4 controller board ..................................................................................................... 283
Paper-size detection switch PCA .................................................................................... 284
Reinstall the paper-size switch PCA ............................................................... 285
Tray 4 power supply ........................................................................................................ 285
Tray 4 pickup assembly ................................................................................................... 286
Tray 4 paper-connecting unit ........................................................................................... 288
Preliminary operating checks ........................................................................................... 290
Installation environment .................................................................................. 290
Media checks .................................................................................................. 291
Scanner and ADF checks ............................................................................... 291
Abnormal noises are evident, such as grinding or chattering when the main motor is
turned on .......................................................................................................................... 292
Media does not feed from Tray X when printing from a software program; the paper-
path test is successful ...................................................................................................... 292
Media does not print from Tray 4 ..................................................................................... 292
The product stops printing and hangs on certain jobs ..................................................... 293
Envelopes are wrinkling ................................................................................................... 293
Fusing is poor .................................................................................................................. 293
The product feeds from an incorrect tray when different media is selected for the first
page of the job ................................................................................................................. 293
Event log page ................................................................................................................ 29 7
Print the event log ........................................................................................... 297
Interpret the event log ..................................................................................... 297
Sample event log ............................................................................................ 298
View the event log .......................................................................................... 298
Copy processor LEDs ...................................................................................................... 322
Troubleshooting menu ..................................................................................................... 323
Paper-path test ................................................................................................................ 324
Print a paper-path test ..................................................................................... 324
Service test ...................................................................................................................... 324
Perform a service test ..................................................................................... 324
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Service-level diagnostics .................................................................................................................. 326
Engine test ....................................................................................................................... 326
Service menu ................................................................................................................... 326
Other diagnostics ............................................................................................................................. 330
Boot-up key sequences ................................................................................................... 330
Low-level boot-up key sequence for selecting a language, performing a cold
reset, and enabling and disabling embedded LAN ......................................... 331
Medium-level boot-up key sequence for initializing disks ............................... 331
High-level boot-up key sequence for NVRAM initialization, manufacturing,
and skipping disk-load and calibration ............................................................ 331
Drum rotation functional check ........................................................................................ 332
Calibrations ...................................................................................................................... 332
Control panel touchscreen calibration ............................................................. 333
Simplified scanner and ADF calibration .......................................................... 333
ADF calibrations .............................................................................................. 336
Left side front calibration ................................................................ 336
Left side back calibration ................................................................ 338
Leading edge front calibration ........................................................ 339
Leading edge back calibration ........................................................ 340
ADF plain scaling calibration .......................................................... 340
ADF heavy scaling calibration ........................................................ 341
Glass calibrations ............................................................................................ 341
Left side glass calibration ............................................................... 341
Leading edge glass calibration ....................................................... 342
Glass scaling calibration ................................................................. 343
Plain motor speed calibration ......................................................... 343
Measurement and adjustment ......................................................................... 345
ADF unit height adjustment ............................................................ 345
ADF skew adjustment ..................................................................... 346
ADF width sensor adjustment ......................................................... 348
Weight solenoid stroke adjustment ................................................. 348
Tray 4 diagnostics ............................................................................................................................ 349
Motor test ........................................................................................................................ 349
Standalone running test ................................................................................................... 349
Sensor test ...................................................................................................................... 350
Light-pattern interpretation ............................................................................................... 350
Clear jams ........................................................................................................................................ 352
Jam locations ................................................................................................................... 352
ADF jams ......................................................................................................................... 353
Clear jams from the duplexer ........................................................................................... 354
Clear jams from the input-tray areas ............................................................................... 356
Clear jams from the output areas .................................................................................... 359
Solve repeated jams ........................................................................................................ 372
Image-formation troubleshooting ..................................................................................................... 373
xii ENWW
Print image defects .......................................................................................................... 373
Print/stop test .................................................................................................. 374
Economode ..................................................................................................... 374
Skew ............................................................................................................... 375
Copy-image defects ......................................................................................................... 375
Scanner controller PCA ................................................................................... 377
Connector locations ........................................................................................ 379
Electrical structure ........................................................................................... 380
Wiring diagrams .............................................................................................. 381
Image-defect tables ......................................................................................................... 383
Repeating defect ruler ..................................................................................................... 391
Media troubleshooting ...................................................................................................................... 392
Determine the problem source ........................................................................................ 392
Isolate the paper path ...................................................................................................... 392
Try using the straightest paper path ................................................................ 392
Check the duplexing path ................................................................................ 392
Isolate the source of a jam .............................................................................. 392
Determine the location of a jam ...................................................................... 392
Determine whether the product is experiencing misfeeds or multifeed
jams ................................................................................................................. 392
Isolate a media brand ...................................................................................................... 393
Isolate a media type ......................................................................................................... 393
Communication troubleshooting ....................................................................................................... 394
Communications check .................................................................................................... 394
EIO troubleshooting ........................................................................................ 394
Jetdirect configuration ..................................................................................... 394
Embedded LAN troubleshooting ..................................................................... 394
Error codes ..................................................................................... 395
LAN diagnostics .............................................................................. 395
Wiring diagrams ............................................................................................................................... 399
8 Parts and diagrams
Order parts, accessories, and supplies ............................................................................................ 405
Supplies part numbers ..................................................................................................................... 406
Consumables, supplies, accessories, FRUs, and documents ......................................... 406
Common hardware .......................................................................................................... 409
Illustrations and parts lists ................................................................................................................ 410
Scanner assembly ............................................................................................................................ 412
Scanner engine covers and panels .................................................................................................. 414
Print engine covers and panels ........................................................................................................ 418
Flatbed scanner assembly ............................................................................................................... 420
Flatbed optical assembly .................................................................................................................. 426
ADF scanner assembly .................................................................................................................... 430
ADF paper pickup assembly ............................................................................................................ 434
ENWW xiii
ADF main assembly ......................................................................................................................... 440
ADF optical assembly ....................................................................................................................... 444
Scanner engine PCAs ...................................................................................................................... 446
Left door and diverter ....................................................................................................................... 448
Right cover assembly ....................................................................................................................... 450
Print engine internal components ..................................................................................................... 452
Drum feed drive assembly ................................................................................................................ 460
Fuser delivery drive assembly .......................................................................................................... 462
Cartridge lifter assembly ................................................................................................................... 464
500-sheet trays (Tray 2 and Tray 3) ................................................................................................. 466
Paper input unit ................................................................................................................................ 468
Registration assembly ...................................................................................................................... 470
Transfer roller assembly ................................................................................................................... 472
Delivery assembly ............................................................................................................................ 474
PCA locations ................................................................................................................................... 476
Tray 4 main body .............................................................................................................................. 478
Tray 4 drive assembly ...................................................................................................................... 482
Tray 4 PCA location ......................................................................................................................... 484
Tray 1 assembly ............................................................................................................................... 486
Alphabetical parts list ....................................................................................................................... 488
Numerical parts list ........................................................................................................................... 512
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 537
Customer self repair warranty service .............................................................................................. 538
Print cartridge limited warranty statement ........................................................................................ 539
HP Customer Care ........................................................................................................................... 540
Online Services ................................................................................................................ 540
Telephone support ........................................................................................................... 540
Software utilities, drivers, and electronic information ....................................................... 540
HP direct ordering for accessories or supplies ................................................................ 540
HP service information ..................................................................................................... 540
HP service agreements ................................................................................................... 540
HP Easy Printer Care ...................................................................................................... 541
HP support and information for Macintosh computers ..................................................... 541
Appendix B Specifications
Physical specifications ..................................................................................................................... 544
Electrical specifications .................................................................................................................... 545
Acoustic emissions ........................................................................................................................... 546
Operating environment ..................................................................................................................... 546
Appendix C Regulatory information
xiv ENWW
FCC regulations ............................................................................................................................... 548
Declaration of conformity .................................................................................................................. 549
Certificate of volatility ....................................................................................................................... 550
Types of memory ............................................................................................................. 550
Volatile memory .............................................................................................. 550
Non-volatile memory ....................................................................................... 550
Hard-disk-drive memory .................................................................................. 550
Safety statements ............................................................................................................................. 551
Laser safety ..................................................................................................................... 551
Canadian DOC regulations .............................................................................................. 551
VCCI statement (Japan) .................................................................................................. 551
Power cord statement (Japan) ......................................................................................... 551
EMI statement (Korea) ..................................................................................................... 551
EMI statement (Taiwan) ................................................................................................... 551
Laser statement for Finland ............................................................................................. 552
Substances table (China) ................................................................................................ 553
Index ................................................................................................................................................................. 555
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xvi ENWW
1 Product basics
Product introduction
●
Product features
●
Product walkaround
●
Output devices
●
ENWW 1
Product introduction
Figure 1-1 HP LaserJet M9040 MFP and HP LaserJet M9050 MFP
The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP come standard with the following items:
100-sheet multipurpose input tray (Tray 1)
●
Two 500-sheet input trays
●
One 2,000-sheet input tray
●
Automatic document feeder (ADF)
●
HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network (Gigabit
●
support)
384 megabytes (MB) of random access memory (RAM)
●
Duplexer
●
Hard drive
●
Output device
●
2 Chapter 1 Product basics ENWW
Product features
The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP are designed to be shared by a workgroup.
The product is a standalone copier that does not require connection to a computer. With the exception
of network printing, you can select all functions at the product control panel.
Functions
Two-sided copying and printing
●
Image modification
●
Color digital sending
●
Black-and-white printing and copying
●
Wide-format printing
●
Document finishing
●
Speed and throughput
50 images per minute (ipm) when scanning and printing on letter-size or International Standards
●
Organization (ISO) A4-size paper (HP LaserJet M9050 MFP only)
40 ipm when scanning and printing on letter-size or ISO A4-size paper (HP LaserJet M9040 MFP
●
only)
Resolution
Memory
25% to 400% scalability when using the scanner glass
●
25% to 200% scalability when using the automatic document feeder (ADF)
●
Transmit Once, Raster Image Processing (RIP) ONCE technology
●
Eight-seconds to first page
●
Duty cycle of up to 300,000 images per month
●
533 megahertz (MHz) microprocessor
●
600 dots per inch (dpi) with Resolution Enhancement technology (REt)
●
FastRes 1200 provides 1200 dpi quality at full speed
●
Up to 256 levels of gray
●
384 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using industry-
●
standard 100-pin double data rate dual inline memory modules (DDR DIMMs)
Memory Enhancement technology (MEt) that automatically compresses data to use RAM more
●
efficiently
ENWW Product features 3
User interface
Graphical display on control panel
●
Embedded Web server to gain access to support and order supplies (for network-connected
●
products)
Language and fonts
HP Printer Command Language (PCL) 6
●
HP PCL 5e for compatibility
●
Printer Management Language
●
80 scalable TrueType typefaces
●
HP postscript level 3 emulation
●
Copying and sending
Modes for text, graphics, and mixed text and graphics formats
●
A job-interrupt feature (at copy boundaries)
●
Multiple pages per sheet
●
Operator attendance animations (for example, jam recovery)
●
●
●
●
●
Print cartridge
●
●
●
Paper-handling
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The ability to copy books
E-mail compatibility
A sleep feature that saves energy
One-pass duplex scanning
No-shake cartridge design
Authentic HP print cartridge detection
Automatic seal-tab removal
Input
Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, and
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envelopes. Holds up to 100 sheets of paper or 10 envelopes.
Trays 2 and 3: Two 500-sheet trays. These trays automatically detect standard paper sizes
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up to 11 x 17/A3 and allow printing on custom-size paper.
Tray 4 (2000-sheet input tray): This tray automatically detects standard paper sizes up to
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11 x 17/A3 and allows printing on custom-size paper.
4 Chapter 1 Product basics ENWW
Automatic Document Feeder (ADF): Holds up to 100 sheets of Letter- or A4-size paper or
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50 sheets of 11 x 17- or A3-size paper.
Duplex printing: Provides two-sided printing (printing both sides of the paper).
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Output
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The product includes one of the following output choices.
3000-sheet stacker: Stacks up to 3,000 sheets of paper.
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Upper bin (face up): Holds up to 100 sheets of paper.
Lower bin (face down): Holds up to 3,000 sheets of paper. The output bins are part of the
output device.
3000-sheet stapler/stacker: Provides multiposition stapling for up to 50 sheets of paper per
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job, or a maximum job height of 5 mm (0.2 in).
Upper bin (face up): Holds up to 100 sheets of paper.
Lower bin (face down): Holds up to 3,000 sheets of paper. The output bins are part of the
output device.
Multifunction finisher: Provides 1,000 sheets of stacking capacity, stapling for as many as
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50 sheets of paper per document, plus folding and saddle stitching of booklets that contain
up to 10 sheets of paper.
Connectivity
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Upper bin (face up and face down): Holds up to 1,000 sheets of paper.
Lower booklet bin: Holds up to 50 booklets.
8-bin mailbox: A stacker, collator, or job separator that also provides eight mailbox bins that
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can be assigned to individual users or workgroups for easy identification and retrieval. The 8bin mailbox can stack up to 2,000 sheets of A4- or letter-size paper in all the bins.
Upper bin (face up): Holds up to 125 sheets of paper.
Bins 1 through 8 (face down): Each holds up to 250 sheets of paper.
Hi-Speed USB 2.0 connection
A Foreign Interface Harness (FIH) connection (AUX) for attaching third-party copy-control solutions
HP Jetdirect embedded print server.
Optional analog fax card
Optional HP Jetdirect EIO print server cards
HP Jetdirect 625n gigabit Ethernet internal print server
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ENWW Product features 5
Environmental features
Sleep setting saves energy (meets Energy Star® guidelines, Version 1.0 HP LaserJet M9050 MFP
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only)
To download the latest firmware, go to
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ljm9050mfp_firmware and follow the onscreen instructions. To easily send firmware updates to
multiple products, use the HP Web Jetadmin software (go to
An internal hard disk can be used to store selected print jobs. It can support RIP ONCE technology
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and can permanently store downloaded fonts and forms in the product. Many items on the hard
disk remain even when the product is turned off. Fonts on the hard disk are available to all users.
An optional EIO hard disk accessory provides additional capacity for storing fonts and forms. The
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product does not use the EIO hard disk accessory for tasks such as RIP ONCE and stored jobs.
The product uses the internal hard disk for these tasks. Both disks can be write-protected through
software for additional security.
Security features
Foreign Interface Harness
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Secure Disk Erase
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Security lock
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Job retention
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Front-panel authentication
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www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/
www.hp.com/go/webjetadmin).
6 Chapter 1 Product basics ENWW
Product walkaround
Figure 1-2 Product walkaround
1 Automatic document feeder cover
2 Automatic document feeder (ADF)
3 Control panel with touchscreen graphical display
4 Tray 1
5 Right door
6 Vertical transfer door
7 Tray 4
8 Tray 3
9 Tray 2
10 Left door (behind output device)
11 Output device
12 Front door
13 Duplex printing accessory (inside the product)
14 ADF output bin
15 Left door
16 Printer power cable
17 Tray 4 power cable
18 EIO slot 1
19 Copy processor EIO card
ENWW Product walkaround 7
Output devices
This product comes with a 3000-sheet stacker, a 3000-sheet stapler/stacker, a multifunction finisher, or
an 8-bin mailbox.
3,000-sheet stacker
Stacks up to 3,000 sheets of A4- or letter-size paper
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Stacks up to 1,500 sheets of A3- or ledger-size paper
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Can offset jobs, or offset the first page of jobs
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The lower bin (face-down bin) is the default bin for all output jobs.
3,000-sheet stapler/stacker
Paper handling features
Stacks up to 3,000 sheets A4- or letter-size paper
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Stacks up to 1,500 sheets of A3- or ledger-size paper
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Can offset jobs, or offset the first page of jobs
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The upper bin (face-up bin) is the default bin for all output jobs.
Stapling information
The 3,000-sheet stapler/stacker can staple 2 to 50 pages of 75 g/m2 (20 lb) paper or equivalent 5 mm
(0.2 in). The pages must be 64 to 199 g/m
Heavier media might have a stapling limit of fewer than 50 pages.
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If the job is only one sheet, or, if it is more than 50 sheets, it is printed and not stapled.
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You can usually select the stapler in the software program or print driver, although some options might
be available only in the print driver. See the product user guide for more information.
If the stapler cannot be selected in the program or printer driver, it can be selected through the product
control panel. See the product user guide for instructions.
Multifunction finisher
Paper handling features
Stacks up to 1,000 sheets of A4 and letter paper or up to 500 sheets of A3 and 11 x 17 paper
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Stacks up to 40 booklets of 5 sheets of A3 and ledger paper
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Can offset jobs
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Staples up to 50 sheets of paper per document of A4 and letter paper
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2
(17 to 53 lb) of all sizes that the device supports.
Staples up to 25 sheets of paper per document A3 and ledger paper
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8 Chapter 1 Product basics ENWW
Folds single pages
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Saddle-stitches and folds up to 40 booklets of 5 sheets stacked, or 20 booklets of 10 sheets stacked
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Stapling information
Booklets
The finisher can staple 2 to 50 pages of 75 g/m2 (20 lb) A-4 or letter-size paper or up to 25 pages of A3
11 x 17 paper or equivalent to 5.5 mm (0.22 in). The pages must be 64 to 199 g/m
sizes supported by the device.
Consider these additional points:
The upper bin (stacker bin) can hold up to 1,000 sheets stacked (not stapled). The multifunction
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finisher can deliver jobs face up or face down to the upper bin.
Heavier media might have a stapling limit of fewer than 50 pages.
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If the job is only one sheet, or, if it is more than 50 sheets, it is printed and not stapled.
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You can usually select the stapler in the software program or print driver, although some options might
be available only in the print driver. See the product user guide for more information.
If the stapler cannot be selected in the program or print driver, it can be selected through the product
control panel. See the product user guide for instructions.
You can gain access to the booklet feature in some software programs, such as desktop publishing
programs. See the user guide that came with your program for information about making booklets.
If you are using a program that does not support booklet making, you can create booklets by using the
HP print driver.
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(17 to 53 lb) of all
NOTE: HP recommends that you use your program to prepare and preview your document for printing,
and then use the HP print driver to print and saddle stitch your booklet.
Use the following steps to create a booklet by using the print driver:
Prepare your booklet: Arrange the pages on a sheet (called booklet imposition) to create a booklet.
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You can impose your booklet in your software program, or you can use the booklet-printing feature
in print driver.
Add a cover: Add a cover for the first page by selecting a different paper type that is the same size
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as the rest of the booklet. The cover can be a weight different from the rest of the booklet.
Use saddle stitching: Paper must be fed into the product short edge first. The product prompts you
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for rotated paper. The multifunction finisher staples the center of your booklet (called saddle
stitching). If your booklet contains only one sheet of paper, the multifunction finisher folds the sheet
but does not staple it. If the booklet contains more than one sheet of paper, the multifunction finisher
staples the sheets and then folds up to 10 sheets per booklet.
The booklet-printing feature of the multifunction finisher supports the saddle stitch and fold feature for
the following paper sizes:
A3
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A4-Rotated (A4-R)*
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Letter-Rotated (Letter-R)*
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ENWW Output devices 9
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Legal
Ledger
See the HP Multifunction Finisher User Guide at
support/ljm9050mfp for more information about making booklets.
* A4-R and Letter-R are A4- and letter-size paper that is rotated 90˚ in the source tray.
8-bin mailbox
Handles high-capacity output that increases the product output capacity to 2,000 sheets of
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standard media
Uses the upper bin to provide 125 sheets of face-up stacking capacity
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Delivers printed jobs face down to the eight face down bins, and each bin provides 250 sheets of
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stacking capacity
Offers stacking options in different operational modes: mailbox, stacker, job separator, and sorter/
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collator
For more information about the 8-bin mailbox, see the user guide that came with the 8-bin mailbox.
www.hp.com/support/ljm9040mfp or www.hp.com/
10 Chapter 1 Product basics ENWW
2 Control panel
Use the control panel
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Use the Administration menu
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ENWW 11
Use the control panel
The control panel has a VGA touchscreen that provides access to all product functions. Use the buttons
and numeric keypad to control jobs and the product status. The LEDs indicate overall product status.
Control-panel layout
The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and
three light-emitting diode (LED) status lights.
Figure 2-1 Control panel
1 Attention light The Attention light indicates that the product has a condition that requires
intervention. Examples include an empty paper tray or an error message
on the touchscreen.
2 Data light The Data light indicates that the product is receiving data.
3 Ready light The Ready light indicates that the product is ready to begin processing any
job.
4 Brightness-adjustment dial Roll the dial to control the brightness of the touchscreen.
5 Touchscreen graphical display Use the touchscreen to open and set up all product functions.
6 Numeric keypad Allows you to type numeric values for number of copies required and other
numeric values.
7 Sleep button If the product is inactive for a long period of time, it automatically enters a
8 Reset button Resets the job settings to factory default or user-defined default values.
9 Stop button Stops the active job. While stopped, the control panel shows the options for
10 Start button Begins a copy job, starts digital sending, or continues a job that has been
sleep mode. To place the product into sleep mode or to reactivate the
product, press the Sleep button.
the stopped job (for example, if you press the Stop button while the product
is processing a print job, the control panel message prompts you to cancel
or resume the print job).
interrupted.
12 Chapter 2 Control panel ENWW
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