HP LaserJet M9040/M9050 MFP
Embedded Web Server
User Guide
HP LaserJet M9040/M9050 MFP Embedded Web
Server
User Guide
Copyright and Warranty
Trademarks and credits
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft Corp.
Edition 1, 9/2007
Table of contents
1 Overview
What is an embedded Web server? .................................................................................................... 1
Features .............................................................................................................................. 1
HP Web Jetadmin and the HP Embedded Web Server ...................................................... 2
System requirements ........................................................................................................................... 2
Opening the HP Embedded Web Server ............................................................................................. 2
Login and logoff .................................................................................................................................... 4
To log in as an administrator ............................................................................................... 4
To log off as an administrator ............................................................................................. 4
Navigating through the HP Embedded Web Server ............................................................................. 5
2 Viewing product status from the HP EWS Information screens
Device Status ...................................................................................................................................... 8
Configuration Page ............................................................................................................................... 9
Supplies Status .................................................................................................................................. 11
Event Log ........................................................................................................................................... 12
Usage Page ........................................................................................................................................ 13
Device Information ............................................................................................................................. 15
Control Panel Snapshot ..................................................................................................................... 16
Print .................................................................................................................................................... 17
Printing a file or updating firmware from the Print screen .................................................. 18
3 Configuring the product from the Settings screens
Configure Device ................................................................................................................................ 19
Using the menus on the Configure Device screen ............................................................ 20
Tray Sizes/Types ................................................................................................................................ 21
E-mail Server ...................................................................................................................................... 22
Configuring outgoing e-mail ............................................................................................... 22
Configuring the return e-mail address ............................................................................... 23
Alerts .................................................................................................................................................. 24
Using the Alerts screen with a product ............................................................................. 25
AutoSend ............................................................................................................................................ 29
To turn on the AutoSend feature ....................................................................................... 30
Security .............................................................................................................................................. 31
Authentication Manager ..................................................................................................................... 32
LDAP Authentication .......................................................................................................................... 33
Kerberos Authentication ..................................................................................................................... 36
Kerberos Authentication Tasks .......................................................................................... 38
Initializing Kerberos authentication ................................................................... 38
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Configure the Authentication Manager for Kerberos Authentication ................. 39
Configure Address Settings for Kerberos Authentication .................................. 39
Use the MFP control panel for Kerberos Authentication ................................... 40
Device PIN Authentication .................................................................................................................. 41
User PIN Authentication ..................................................................................................................... 42
Add New Users .................................................................................................................. 42
Edit or delete existing users ............................................................................................... 43
Edit Other Links .................................................................................................................................. 44
Adding a link ...................................................................................................................... 44
Removing a link ................................................................................................................. 45
Device Information ............................................................................................................................. 46
Language ........................................................................................................................................... 47
Date & Time ....................................................................................................................................... 48
Date/Time Format .............................................................................................................. 49
Clock Drift Correction ......................................................................................................... 49
Wake Time ......................................................................................................................................... 51
4 Setting the digital sending options
General Settings ................................................................................................................................. 53
Send to Folder .................................................................................................................................... 54
Adding a shared folder ....................................................................................................... 55
Editing or viewing a predefined folder ................................................................................ 61
Removing a predefined folder ............................................................................................ 61
Removing all folders .......................................................................................................... 61
Testing a predefined folder ................................................................................................ 61
E-mail Settings ................................................................................................................................... 63
Advanced E-mail Settings .................................................................................................. 65
E-mail Address Book .......................................................................................................................... 66
E-mail Address Book tasks ................................................................................................ 67
Fax Address Book .............................................................................................................................. 68
Fax Address Book tasks .................................................................................................... 69
Import/Export ...................................................................................................................................... 70
Import an address book ..................................................................................................... 71
Required data and record limits ........................................................................ 72
Creating an import file using Microsoft Outlook ................................................ 72
Export an address book ..................................................................................................... 73
Clear address books .......................................................................................................... 73
Addressing Settings ........................................................................................................................... 74
Advanced Addressing Settings .......................................................................................... 77
Log ..................................................................................................................................................... 78
Preferences ........................................................................................................................................ 80
5 Managing network operation from the Networking screens
Overview ............................................................................................................................................ 81
HP Jetdirect Security Configuration Wizard ....................................................................................... 83
6 Using the Other Links as a resource
hp instant support .............................................................................................................................. 85
How hp instant support works ............................................................................................ 85
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Information you can get from hp instant support ............................................................... 86
Shop for Supplies ............................................................................................................................... 86
Product Support ................................................................................................................................ 87
My Service Provider and My Service Contract ................................................................................... 87
Index ................................................................................................................................................................... 89
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List of tables
Table 1-1 HP Embedded Web Server ................................................................................................................ 5
Table 2-1 Device Status ..................................................................................................................................... 8
Table 2-2 Configuration Page .......................................................................................................................... 10
Table 2-3 Supplies Status ................................................................................................................................ 11
Table 2-4 Event Log ......................................................................................................................................... 12
Table 2-5 Usage Page ..................................................................................................................................... 14
Table 2-6 Print page ......................................................................................................................................... 17
Table 3-1 Configure Device .............................................................................................................................. 19
Table 3-2 Tray Sizes/Types ............................................................................................................................. 21
Table 3-3 E-mail Server ................................................................................................................................... 22
Table 3-4 Alerts ................................................................................................................................................ 24
Table 3-5 AutoSend ......................................................................................................................................... 29
Table 3-6 Security ............................................................................................................................................ 31
Table 3-7 Authentication Manager ................................................................................................................... 32
Table 3-8 LDAP Authentication ........................................................................................................................ 33
Table 3-9 Kerberos Authentication ................................................................................................................... 36
Table 3-10 Edit Other Links .............................................................................................................................. 44
Table 3-11 Language ....................................................................................................................................... 47
Table 3-12 Date & Time ................................................................................................................................... 48
Table 3-13 Sleep Schedule .............................................................................................................................. 51
Table 4-1 General Settings .............................................................................................................................. 53
Table 4-2 Send to Folder settings .................................................................................................................... 54
Table 4-3 Add Shared Folder screen ............................................................................................................... 59
Table 4-4 E-mail Settings ................................................................................................................................. 63
Table 4-5 Advanced E-mail Settings ................................................................................................................ 65
Table 4-6 E-mail Address Book screen ............................................................................................................ 66
Table 4-7 Fax Address Book ............................................................................................................................ 68
Table 4-8 Import/Export screen ........................................................................................................................ 70
Table 4-9 Addressing Settings ......................................................................................................................... 74
Table 4-10 Advanced Addressing Settings ...................................................................................................... 77
Table 4-11 Log ................................................................................................................................................. 78
Table 4-12 Preferences Settings ...................................................................................................................... 80
Table 5-1 Network Settings .............................................................................................................................. 81
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viii ENWW
List of figures
Figure 1-1 Enter Network Password dialog box ................................................................................................. 4
Figure 1-2 Sample HP EWS screen ................................................................................................................... 5
Figure 2-1 Device Status screen ........................................................................................................................ 8
Figure 2-2 Configuration Page .......................................................................................................................... 9
Figure 2-3 Supplies Status screen ................................................................................................................... 11
Figure 2-4 Event Log screen ............................................................................................................................ 12
Figure 2-5 Usage Page 1 of 2 .......................................................................................................................... 13
Figure 2-6 Usage Page2 of 2 ........................................................................................................................... 14
Figure 2-7 Device Information screen .............................................................................................................. 15
Figure 2-8 Control Panel Snapshot screen ...................................................................................................... 16
Figure 2-9 Print screen ..................................................................................................................................... 17
Figure 3-1 Configure Device screen ................................................................................................................. 19
Figure 3-2 Tray Sizes/Types screen ................................................................................................................ 21
Figure 3-3 E-mail Server screen ...................................................................................................................... 22
Figure 3-4 Alerts screen ................................................................................................................................... 24
Figure 3-5 Alerts - setup .................................................................................................................................. 26
Figure 3-6 Alerts - test screen .......................................................................................................................... 28
Figure 3-7 AutoSend screen ............................................................................................................................ 29
Figure 3-8 Security screen ............................................................................................................................... 31
Figure 3-9 Authentication Manager screen ...................................................................................................... 32
Figure 3-10 LDAP Authentication screen ......................................................................................................... 33
Figure 3-11 Kerberos Authentication screen ................................................................................................... 36
Figure 3-12 Device PIN Authentication screen ................................................................................................ 41
Figure 3-13 User PIN Authentication screen .................................................................................................... 42
Figure 3-14 Edit Other Links screen ................................................................................................................. 44
Figure 3-15 Device Information screen ............................................................................................................ 46
Figure 3-16 Language screen .......................................................................................................................... 47
Figure 3-17 Date & Time screen ...................................................................................................................... 48
Figure 3-18 Date/Time – Format screen .......................................................................................................... 49
Figure 3-19 Date & Time - clock drift correction screen ................................................................................... 49
Figure 3-20 Sleep Schedule screen ................................................................................................................. 51
Figure 4-1 General Settings screen ................................................................................................................. 53
Figure 4-2 Send to Folder screen ..................................................................................................................... 54
Figure 4-3 Sharing tab ..................................................................................................................................... 56
Figure 4-4 Permissions dialog box ................................................................................................................... 57
Figure 4-5 Select Users dialog box .................................................................................................................. 58
Figure 4-6 Add Shared Folder screen .............................................................................................................. 59
Figure 4-7 E-mail Settings screen .................................................................................................................... 63
Figure 4-8 Advanced E-mail Settings screen ................................................................................................... 65
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Figure 4-9 E-mail Address Book screen ........................................................................................................... 66
Figure 4-10 Fax Address Book screen ............................................................................................................. 68
Figure 4-11 Import/Export screen ..................................................................................................................... 70
Figure 4-12 Addressing Settings screen .......................................................................................................... 74
Figure 4-13 Advanced Addressing Settings screen ......................................................................................... 77
Figure 4-14 Log screen .................................................................................................................................... 78
Figure 4-15 Details screen ............................................................................................................................... 79
Figure 4-16 Preferences Settings screen ......................................................................................................... 80
Figure 5-1 Network Settings screen ................................................................................................................. 81
Figure 5-2 HP Jetdirect Security Configuration Wizard .................................................................................... 83
Figure 6-1 Device Status screen ...................................................................................................................... 85
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1Overview
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, in much the same way that an
operating system, such as Microsoft® Windows®, provides an environment in which programs can run
on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox,
can show output from a Web server.
An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather than
as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that anyone
who has a network-connected computer and a standard Web browser can open and use. No special
software needs to be installed or configured.
With the HP Embedded Web Server (HP EWS), you can view device status information, change settings,
and manage the product at your computer.
NOTE: In this guide, the terms "product" and "device" are used interchangeably. When products or
devices are discussed in this guide, the information pertains to HP LaserJet printers or multifunction
peripherals (MFPs), or HP Digital Senders. For specific information about the features that your printer,
MFP, or digital sender supports, see the documentation that came with your product.
Features
You can use the HP EWS to view product and network status and to manage printing functions from
your computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:
●
●
●
●
●
●
●
●
●
View control-panel messages and product-status information.
Determine the remaining life for all supplies and configure specific ordering information for supplies.
Gain access to the product's technical support page.
Gain access to specific support for recent product events.
Add up to five additional links or customize links to other Web sites.
View and change product configuration, such as tray configurations.
View and change network configuration.
View and print information pages, such as the Configuration page.
Receive alerts about product events, such as when the product is low on supplies, through e-mail.
Set up four different destination lists for each user (administrators and service), with up to 20
recipients on each of the four lists.
ENWW What is an embedded Web server? 1
Select the language in which to display the HP EWS screens.
●
Print to an HP product without having to install the product print driver.
●
Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode
●
after a period of time of not being used.
Schedule wakeup times for each day so that the product has finished initializing and calibrating by
●
the time it is to be used.
Send product configuration and supplies usage information periodically to your service provider.
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Configure the product's security settings.
●
HP Web Jetadmin and the HP Embedded Web Server
HP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. The
HP EWS and HP Web Jetadmin work together to meet all of your product-management needs. You can
use the software to install and manage networked products effectively. Network administrators can
manage networked products remotely, from practically anywhere.
The HP EWS provides a simple, easy-to-use solution for one-to-one product management in
environments that have a limited number of products. However, in environments that have several
products, you might want to use HP Web Jetadmin to manage groups of products. With HP Web
Jetadmin you can discover, manage, and configure multiple products simultaneously.
HP Web Jetadmin is available from HP online support (HP Web Jetadmin
webjetadmin).
System requirements
In order to use the HP EWS, you must have the following components:
A supported Web browser. Browsers that support embedded Web servers include (but are not
●
limited to) the following:
Konqueror 3.5 or later
◦
Microsoft Internet Explorer 6.0 or later
◦
Mozilla Firefox 1.0 or later
◦
Opera 9.0 or later
◦
Safari 1.0 or later
◦
A transmission control protocol/Internet protocol-based (TCP/IP-based) network connection.
●
An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.
●
Opening the HP Embedded Web Server
www.hp.com/go/
Use the following procedure to open the HP EWS.
2 Chapter 1 Overview ENWW
NOTE: You cannot view the HP EWS screens from outside of a firewall.
1. Open a supported Web browser.
2. In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or the
configured host name that is assigned to the product. See the following examples.
IPv4 TCP/IP address: http://192.168.1.1
●
IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234]
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Host name: npiXXXXXX
●
If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu
or by printing a configuration page. For instructions, see the user guide that came with your product.
NOTE: The HP EWS for the device supports IPv6 on the Information, Settings, and Networking
tabs. However, the Digital Sending tab supports only IPv4 address configuration.
ENWW Opening the HP Embedded Web Server 3
Login and logoff
The HP EWS has screens that can be used to view product information and change configuration
options. The screens that appear, and the settings on them, vary according to how you gain access to
the HP EWS: as a general user, an information technology (IT) administrator, or a service provider.
These passwords can be customized by an IT administrator or a service provider.
In a password-protected HP EWS, only the Information tab is available to users who do not log in by
using the password. If no password has been set (which is the default), all of the tabs are visible.
If a password has been set, you must log on as an IT administrator or a service provider to gain access
to the protected HP EWS tabs (Settings, Digital Sending, and Networking).
NOTE: For information about changing passwords as an IT administrator, see Security
on page 31. If you are a service provider, see your product service guide.
To log in as an administrator
Use the following procedure to log in to the HP EWS as an administrator.
1. After you open the EWS, click the Log In link in the upper-right corner of the screen.
The Enter Network Password dialog box appears, as shown in the following illustration. The
appearance of the login screen might vary, depending on your operating system and browser.
Figure 1-1 Enter Network Password dialog box
2. Type admin for the user name, type your password, and then click OK.
To log off as an administrator
Use the following procedure to log off.
1. Click the Log Off link.
2. To complete the logoff, close the browser.
CAUTION: If you do not close the browser, the connection to the product HP EWS continues to run
and could pose security risks.
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Navigating through the HP Embedded Web Server
To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings), and
then click one of the menus on the navigation bar that is located on the left side of the screen.
The following illustration and table provide information about the HP EWS screens.
NOTE: The appearance of the HP EWS screens might differ from the illustrations in this user guide,
depending on the product features and the settings that your IT administrator has established.
Figure 1-2 Sample HP EWS screen
Table 1-1 HP Embedded Web Server
Callout HP EWS
screen feature
1 Product name
and TCP/IP
address
2 Tabs Information tab View information about the
Description More information
View the product name.
product. You cannot
configure the product
using the screens on this
tab.
Settings tab Use the features on this
tab to configure the
product.
Digital Sending tab Use the features on this
tab to configure the digital
sending capabilities.
NOTE: If the Digital
Sending Software
(HP DSS) has been
installed, the digital
sending options must be
configured by using the
HP MFP DSS
Configuration Utility.
See Viewing product status from the
HP EWS Information screens
on page 7.
See Configuring the product from the
Settings screens on page 19.
See Setting the digital sending options
on page 53.
Networking tab View network status and
configure the network
settings.
See Managing network operation from
the Networking screens on page 81.
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Table 1-1 HP Embedded Web Server (continued)
Callout HP EWS
screen feature
3 Menus Different on each tab Click a tab to show the
4 Other Links hp instant support Connect to a set of Web
5 Screen Different for each
Description More information
menus.
resources that help solve
problems and describe the
additional services that
are available for your
HP product.
Shop for Supplies Use the Internet to order
genuine HP supplies for
your HP product.
Product Support Use product-specific help
from the HP Web site to
solve a problem.
Click a menu item to show
menu item
a screen.
Using the Other Links as a
See
●
resource on page 85.
See
●
●
●
●
●
●
hp instant support
on page 85.
See
Product Support on page 87.
My Service Provider and My
See
Service Contract on page 87.
See
Viewing product status from
the HP EWS Information screens
on page 7.
Configuring the product from
See
the Settings screens on page 19.
See
Managing network operation
from the Networking screens
on page 81.
6 Chapter 1 Overview ENWW
2 Viewing product status from the
HP EWS Information screens
The screens available from the Information tab are for informational purposes only; you cannot
configure the product from these screens. To configure the product through the HP EWS, see
Configuring the product from the Settings screens on page 19.
NOTE: Some products do not support all of these screens.
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Device Status
Use the Device Status screen to view the current status of the product. The following illustration and
table describe how to use this screen.
Figure 2-1 Device Status screen
Table 2-1 Device Status
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Status Shows the device status (the same information that appears on the control-panel
3 Control-panel buttons Use these control-panel buttons just as you would at the product. To select which
4 Supplies Shows the percentage of life remaining for each supply.
5 Supplies Details Opens the Supplies Status screen, where you can view information about product
6 Media Shows the status and configuration information for the input trays and output bins.
7 Change Settings Takes you to the Settings tab, where you can configure settings for the device.
For more information, see Navigating through the HP Embedded Web Server
on page 5.
display).
If the device requires user intervention, a Help image appears in this area providing
instructions in a pop-up window.
control-panel buttons appear on this screen, go to the Security screen on the
Settings tab.
supplies.
The media status is OK until the tray is completely empty. When the tray is empty,
the status is Out.
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Configuration Page
Use the Configuration Page screen to view current product settings, help troubleshoot problems, and
verify the installation of optional accessories such as dual inline memory modules (DIMMs). The
following illustration and table describe how to use this screen.
Figure 2-2 Configuration Page
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Table 2-2 Configuration Page
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server on page 5.
2 Device Information Lists the serial number, version numbers, and other information for the
device.
3 Options Displays information about optional accessories and configurations. The
following information appears:
Version and TCP/IP address for all network devices connected to
●
the product (Jetdirect or internal Jetdirect)
All of the printer languages that are installed (such as printer
●
command language [PCL] and PostScript® [PS])
Options that are installed in each DIMM slot and EIO slot
●
USB devices that can be connected to a printer used as a host USB
●
controller, such as mass storage devices, card swipes, or keypads
4 Memory Lists the memory information, PCL Driver Work Space (DWS), and
resource saving information.
5 Security Lists the status of the control-panel lock, disk write-protect options, and
direct-connect (USB or parallel) ports.
You can change the status of the Direct Connect ports on the Security
screen under the Settings tab by selecting or clearing the Disable
Direct Ports check box.
6 Paper Trays and Options Lists the size and type of media that is specified for each of the trays in
the product. If a duplexing unit or any paper-handling accessories are
installed on the product, information about those devices is also listed
here.
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Supplies Status
The Supplies Status screen shows more detailed supplies information and provides part numbers for
genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The
following illustration and table describe how to use this screen.
Figure 2-3 Supplies Status screen
Table 2-3 Supplies Status
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server on page 5.
2 Shop for Supplies link Use this feature to connect to a Web page that facilitates online ordering of
supplies from a reseller of your choice.
3 Print Cartridge Information If available, this lists the percent of life remaining and the estimated number
of pages remaining before the supply is empty; the total number of pages
that have been processed with the supply; the supply serial number and
HP part number; and an indication of whether or not the supply has reached
the low status.
If the Override at Out option has been enabled at the product control panel,
a message appears, when the supply is exhausted, stating that the
cartridge was used with the override setting.
NOTE: If a non-HP supply is used, information about the device might not
be available. In addition, a warning message about the risks associated
with using non-HP supplies could appear on the screen. No further
information about the status of the supply will be available.
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Event Log
The Event Log screen shows the most recent product events, including jams, service errors, and other
printer errors. The following illustration and table describe how to use this screen.
Figure 2-4 Event Log screen
Table 2-4 Event Log
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
2 Current Engine Cycles Shows the number of engine cycles that the product has completed to date.
on page 5.
3 Number Lists the order in which the errors occurred. The last error to occur has the
highest number.
4 Date and Time Lists the date and time for each event logged.
5 Engine Cycles Shows the number of engine cycles that the product had completed when the
error occurred. The product completes one engine cycle for every Letter/A4size page side that it prints or copies.
6 Event Shows the internal event code for each event.
7 Firmware Shows the version numbers of Firmware upgrades.
8 Description or Personality Shows a brief description of some events.
9 Product Support link Provides access to the HP support Web site for product-specific
troubleshooting information.
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Usage Page
The Usage Page screen gives a page count for each size of media that has passed through the product,
as well as the number of duplexed pages. The total is calculated by multiplying the sum of the print count
values by the Units value.
The information on this screen can be used to determine how much toner or paper to keep on hand.
The following illustration and table describe how to use this screen.
Figure 2-5 Usage Page 1 of 2
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Figure 2-6 Usage Page2 of 2
Table 2-5 Usage Page
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server on page 5.
2 Usage Totals (equivalent) Indicates the types of pages that have been printed, the number of single-
sided pages that have been printed, the number of duplexed pages that
have been printed, and the total number of pages that have been printed.
3 Units A unit is equal to a standard A4-size (letter-size) page. All other page sizes
are referenced in relation to this standard size. An A4-size (letter-size) page
printed on both sides counts as 2 units.
4 Duplex 1 Image “Duplex 1 image” refers to pages that are printed as part of a duplexed print
job, but which are blank on the second side.
5 Print Modes & Paper Path Usage
(actual)
6 Historical Device Coverage Indicates the average amount of toner that is used on each printed page.
Indicates the different print modes that have been used for color and
monochrome (black-and-white) print jobs.
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Device Information
The Device Information screen shows the following information:
Device name
●
Device location
●
Asset number
●
Company name
●
Contact person
●
Product name
●
Device model
●
Device serial number
●
The product name, device model, and device serial number are generated automatically. You can
configure the other information on this screen from the Device Information screen on the Settings tab.
Figure 2-7 Device Information screen
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Control Panel Snapshot
The Control Panel Snapshot screen shows the product control-panel display as if you were standing
at the product. Because this view shows the product status, it can help you troubleshoot problems with
the product.
NOTE: The appearance of the screen might vary, depending on your product.
Figure 2-8 Control Panel Snapshot screen
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NOTE: The Print screen (and the Print menu on the left) is available only if it has been configured to
appear on the Security screen under the Settings tab. Use the Security screen to disable the Print
screen if you do not want it to appear for security reasons. For more information, see
Security
on page 31.
Use the Print screen to print print-ready files or to update your product firmware remotely.
You can use the Print screen to print one file at a time from a product that supports the HP EWS. This
feature is especially useful if you are a mobile user, because you do not have to install the product's
print driver in order to print; you can print anywhere at any time.
You can print print-ready files, such as documents that have been generated by using a "print to file"
driver option. Print-ready files commonly have file name extensions such as .PS (postscript), .PDF
(Adobe Portable Document Format), and .PRN (Windows print-ready File).
This feature is especially useful because you do not have to install additional software in order to update
the product firmware. When updated firmware files are available for your product, you can download
them from your product support Web site:
http://welcome.hp.com/country/us/en/support.html
The following illustration and table describe how to use this screen.
Figure 2-9 Print screen
Table 2-6 Print page
Callout Area on screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Device Status Shows the device status (the same information that appears on the Device Status
3 Choose File Prints a print-ready file, such as a .pdf or .txt file, that is located on your laptop,
For more information, see Navigating through the HP Embedded Web Server
on page 5.
screen and the control-panel display).
computer, or a network file server.
ENWW Print 17
Printing a file or updating firmware from the Print screen
Use the following procedure to print a file or update product firmware from the Print screen.
1. Select a file that resides on your machine or on your network by clicking Browse to browse to a
file that you want to print.
2. Click Apply.
18 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
3 Configuring the product from the
Settings screens
Use the screens on the Settings tab to configure the product from your computer.
Configure Device
You can use the Configure Device screen to print device information pages and configure the device
remotely.
The menus on this screen are similar to the menus that are available at your device control panel. Some
of the device control-panel menus are not available from the HP EWS. See the documentation that came
with your device for more information about the different menus that your device supports.
The following illustration, table, and example procedure describe how to use this screen.
Figure 3-1 Configure Device screen
Table 3-1 Configure Device
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
ENWW Configure Device 19
Table 3-1 Configure Device (continued)
Callout Area on the screen Information or capability that the area provides
2 Select A Menu Information menu Print device information pages, which provide
details about the device and its configuration.
Default Job Options menu Use this menu to define the default job options for
each function.
Time/Scheduling menu Use this menu to set options for setting the time
and for setting the device to enter and exit sleep
mode.
Management menu Use this menu to set up global device-
management options.
Initial Setup menu The Initial Setup menu allows access to setup
screens for Network and I/O, Fax, and E-mail.
Device Behavior menu Use this menu to determine the language, sounds,
timeout, and error behavior for the device.
Print Quality menu Use this menu to control the Print Quality settings
Troubleshooting menu Get information about the device that you can use
Resets menu Use this menu to restore settings to the initial setup
3
Plus sign (
)
Click the plus sign next to a menu, or click the menu itself, to see the submenus
or subentries.
for the device.
to troubleshoot problems.
values.
Using the menus on the Configure Device screen
The following procedure is provided only as an example. Similar procedures can be used to set other
menu items.
Follow these steps to print a Demonstration Page (example procedure).
1. Click INFORMATION.
2. Click Sample Pages/Fonts.
3. Select the check box for the PCL Font List, and then click Apply. The page prints at the device.
NOTE: Print drivers and software programs frequently override selections that are made on the
Printing menu and the Paper Handling menu. For more information, see the user guide that came with
your product. Any changes are reflected on the Device Status screen, the Configuration Page screen,
and the Paper Handling menu.
20 Chapter 3 Configuring the product from the Settings screens ENWW
Tray Sizes/Types
Use the Tray Sizes/Types screen to assign paper sizes and paper types for each tray on the product.
The following illustration and table describe how to use this screen.
Figure 3-2 Tray Sizes/Types screen
Table 3-2 Tray Sizes/Types
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Tray Sizes and Tray
Types
Use these menus to select the default paper sizes and types for each tray on the
product.
ENWW Tray Sizes/Types 21
E-mail Server
Use the E-mail Server screen to configure e-mail settings for outgoing e-mail. Use the settings on this
screen to send and receive e-mail messages, including product alerts. The following illustration, table,
and procedures describe how to use this screen.
Figure 3-3 E-mail Server screen
Table 3-3 E-mail Server
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded
Web Server on page 5.
2 Outgoing e-mail Configure outgoing e-mail if you intend to use the Alerts or
3 Return E-mail Address This is the device's e-mail address that appears in device alerts.
4 Enable SMTP Authentication If your SMTP server requires authentication, type the credentials
Configuring outgoing e-mail
You must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.
1. Gather the following information. (Your organization's network or e-mail administrator typically
provides the information that is required to configure outgoing mail.)
The TCP/IP address of the simple mail transfer protocol (SMTP) mail server on your network.
●
The EWS uses the SMTP server TCP/IP address to relay e-mail messages to other
computers.
The e-mail domain name suffix that is used to address e-mail messages within your
●
organization.
2. Select the Enable Outgoing E-mail check box.
AutoSend features. For more information, see
screen with a product on page 25.
For more information, see
on page 23
here.
Configuring the return e-mail address
Using the Alerts
3. Type the SMTP server TCP/IP address in the SMTP Server text box.
22 Chapter 3 Configuring the product from the Settings screens ENWW
4. Type the domain name in the Domain Name text box.
5. Click Apply to save the changes.
Configuring the return e-mail address
When you configure the return e-mail address on the E-mail Server page, you are configuring the
identity of the product. For example, if you type anyone in the Username field and
yourdomain.com in the Domain Name field, all e-mails sent out by the product will come from
anyone@yourdomain.com. In this example, anyone@yourdomain.com is the identity of the product.
ENWW E-mail Server 23
Alerts
From the Alerts screen, IT administrators can set up the product to send problem and status alerts to
anyone through e-mail messages. When this function is configured, alerts are automatically triggered
about supplies, paper-path status, and other service and advisory information. More than one individual
can receive alerts, with each person receiving only specific alerts. For example, an administrative
assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced
warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an
external service provider, who could receive alerts about performing product maintenance, loading the
front or rear stapler, and similar needs.
NOTE: A user can create up to four different destination lists, with up to 20 recipients on each list.
By selecting the Remove Control Panel Supplies Status Messages option (available on the Alerts setup screen that appears when you press the New Destination List button), you can suppress the
Cartridge low or Cartridge out supplies status messages on the control panel. The message is
suppressed at the control panel only if one or both of these alerts has first been selected to be received.
The following illustration, table, and procedures describe how to use this screen to edit, test, and delete
destinations and destination lists.
NOTE: In order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail, see
Configuring outgoing e-mail on page 22.
Figure 3-4 Alerts screen
Table 3-4 Alerts
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Destination list summary Lists the current selections for each destination.
3 Edit Click this button to make changes to the destination or destination list.
4 Test Click this button to send a test alert to the destination or destination list.
5 Delete Click this button to delete the destination or destination list.
6 New Destination List Click this button to define the settings for a new destination list for alerts.
24 Chapter 3 Configuring the product from the Settings screens ENWW
Using the Alerts screen with a product
You can set up four different lists, with up to 20 recipients on each list.
ENWW Alerts 25
The Alerts - setup screen that appears when you click either Edit or New Destination List looks similar
to the following illustration.
Figure 3-5 Alerts - setup
26 Chapter 3 Configuring the product from the Settings screens ENWW
To configure alerts
1. Do one of the following:
●
●
The Alerts - setup screen appears.
2. Type a name in the List Name field, such as Service or Supplies.
3. Type the e-mail addresses for people who you want to receive alerts. In large environments, system
administrators can route e-mail addresses to list servers, URLs, and mobile devices for expanded
alerts. Add multiple destinations by separating each destination with a comma or semicolon.
4. Select the check box for the alerts that you want to be sent with this destination list. (To see all of
the alerts that are available for the product, click Show All Alerts.)
5. Where applicable, set the threshold value for the individual alerts.
The threshold value for service alerts and for the paper-path alerts is a user-specified number of
minutes. This is the amount of time that an event will be ignored before an e-mail alert message
is sent. For example, you might want to set the threshold value for the "Tray Open" alert to 10
minutes to allow someone to close the tray after loading the tray or clearing a jam.
To create a new destination list, click New Destination List.
-Or-
To modify an existing destination list, click Edit next to the list that you want to modify.
6. Under Select Control Panel Messages to Suppress, select messages that you do not want to
appear on the product control panel. This step applies only to messages that were selected to be
received as alerts.
NOTE: If the browser does not accept JavaScript, then the check box for message suppression
will be always enabled. The check-box selection is validated when you submit the page by pressing
the Apply button. If the alerts corresponding to the alerts selected for suppression have not been
selected, the Alerts - setup screen is reloaded with a warning message, informing you that you
must first select the corresponding alerts in order to suppress their appearance on the control panel.
7. Select the attachments that you want to be included with your e-mail alert messages. These
attachments can include the following pages. (Go to the Information tab to see examples of these
pages.)
Supplies Status Page
●
Usage Page
●
Configuration Page
●
Event Log Page
●
XML Data
●
The XML Data option should be selected if one of the destinations you have chosen to receive
alerts is an automated computer system. Each item that you select will be attached to the e-mail.
For example, if you select Usage Page and Event Log Page, you will receive one e-mail message
with two attachments, one for each selection. If you also select the XML Data option, you will
receive one e-mail message with three attachments: one attachment for the Usage Page in HTML,
one for the Event Log in HTML, and a third consisting of instant support information in a text file
attachment that has an .XML extension.
ENWW Alerts 27
8. Click Apply to save the information.
9. Repeat steps 1 through 7 for each additional list or destination.
Use the following procedure to test the destination list configuration.
To test the configuration of a destination list
1. Click the Test button next to the destination list that you want to test.
The following window appears.
Figure 3-6 Alerts - test screen
2. Select the destinations that you want to test.
3. The return address is the product's e-mail address. Type your e-mail address in the Return
Address box if you would like to receive messages about any errors that are generated from the
test alert (for example, to be notified of an incorrect destination address).
4. If applicable, type additional information that you would like to appear at the beginning of the e-
mail alert message in the Your Notes (optional) text field.
5. Click OK.
28 Chapter 3 Configuring the product from the Settings screens ENWW
To delete destinations and destination lists
1. If you have multiple destinations configured, you can delete a destination or destination list by
clicking the Delete button next to the destination or destination list that you want to delete.
2. Click OK to confirm the deletion.
AutoSend
Use the AutoSend screen to send product-configuration and supplies-usage information periodically to
e-mail destinations of your choice, such as service providers. This feature establishes a relationship
with Hewlett-Packard Company or another service provider to provide you with services that include,
but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and
usage tracking. A user can add up to twenty AutoSend destinations. The following illustration, table, and
procedure describe how to use this screen.
Figure 3-7 AutoSend screen
Table 3-5 AutoSend
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Enable AutoSend Select this check box to turn on the AutoSend feature.
3 Send every [interval] Select the interval at which you want the product to send the product configuration
4 E-Mail destinations Save a list of up to 20 e-mail addresses to receive the product-configuration
and supplies usage information to the destinations that are configured in the
E-Mail destinations field.
information. The first e-mail address can be no more than 50 characters long.
ENWW AutoSend 29
Table 3-5 AutoSend (continued)
Callout Area on the screen Information or capability that the area provides
5 Send to HP Select this check box to send device configuration and supplies status information
6 Test Click this button to save your settings and to send the information immediately,
To turn on the AutoSend feature
Use the following procedure to make the AutoSend feature available.
1. Make outgoing e-mail functions available by following the instructions that are listed in this chapter.
(For more information, see
2. Select the Enable AutoSend check box.
3. Click an option to specify the interval at which you want the product to send the product-
configuration and supplies-usage information to the e-mail recipients (determined in the next step),
and then type the number of days, weeks, months, or pages printed.
E-mail Server on page 22.)
to HP on a regular basis. The information will be sent to an HP e-mail address
(for example, myproduct@hp.com) in a text-based file with an .XML file extension.
This file will be created in English.
To view more information about how HP treats the information that is sent by
AutoSend, click Hewlett-Packard Online Privacy Statement.
so that you can make sure that the recipient receives the messages.
4. Configure up to 20 destinations using the form that appears on the screen.
5. To send device configuration and supplies status information to HP, select the Send to HP check
box.
6. Click Apply.
30 Chapter 3 Configuring the product from the Settings screens ENWW
Security
The following illustration and table describe how to use the Security screen.
Figure 3-8 Security screen
Table 3-6 Security
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Set Password Set a security password to prevent unauthorized users from gaining access
to the HP Embedded Web Server.
3 Set Options Set the option to display Print Page on the Information tab or select the
options to display on the Device Status Page.
4 Direct Ports Disable local ports and allow printing access through a network connection
only.
ENWW Security 31
Authentication Manager
Use the Authentication Manager screen to set the Device Functions that require users to successfully
log in before use. The following illustration and table describe how to use this screen.
Figure 3-9 Authentication Manager screen
Table 3-7 Authentication Manager
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Home Screen Access Specify a log-in method for users gaining access to the Home screen.
3 Device Functions Specify a log-in method for users gaining access to the following functions:
4 Future Installations Specify a log-in method for users gaining access to any new features to be installed
For more information, see Navigating through the HP Embedded Web Server
on page 5.
Copy
●
Send to E-mail
●
Send Fax
●
Send to Folder
●
Job Storage
●
Create Stored Job
●
Digital Sending Service (DSS) Secondary E-mail
●
Digital Sending Service (DSS) Workflow
●
in the future.
32 Chapter 3 Configuring the product from the Settings screens ENWW
LDAP Authentication
Use the LDAP Authentication page to configure a Lightweight Directory Access Protocol (LDAP) server
to authenticate device users. When LDAP authentication is selected as the Log In Method for one or
more Device Functions on the Authentication Manager page, the user at the device must enter valid
credentials (username and password) to gain access to those functions.
Authentication consists of two interdependent parts. First, the device verifies the user's credentials with
the LDAP server. After the device user has supplied valid credentials and has been authenticated, the
device searches for the user's e-mail address and name. If either step fails, the user is denied access
to the functions that have been configured to require LDAP authentication.
Use the LDAP Authentication page to set up the parameters that are used to access the LDAP server
and searches for the user's information. Note that this page only applies when LDAP is selected as a
Log In Method on the Authentication Manager page. The following illustration and table describe how
to use this screen.
Figure 3-10 LDAP Authentication screen
Table 3-8 LDAP Authentication
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 LDAP Server Bind
Method
For more information, see Navigating through the HP Embedded Web Server
on page 5.
The LDAP Server Bind Method setting determines how the device will access the
LDAP server. Contact your LDAP server administrator to determine which method
will work best for you.
Simple - The selected LDAP server does not support encryption. Note that the
●
password, if any, will be sent unencrypted across the network.
Simple over SSL - The selected LDAP server supports encryption using the
●
Secure Sockets Layer (SSL) protocol. All data, including the username and
password, will be encrypted. The LDAP server must be set up to support SSL,
including configuring a certificate that establishes its identity.
ENWW LDAP Authentication 33
Table 3-8 LDAP Authentication (continued)
Callout Area on the screen Information or capability that the area provides
Also, the device network interface must be configured with a Certificate Authority
(CA) certificate to validate the LDAP server. The CA certificate is configured on
the Networking tab of the Web interface. In some LDAP server configurations,
a client certificate is also required and is configured on the same Networking
tab.
3 LDAP Server The LDAP Server setting is the host name or IP address of the LDAP server to be
used to authenticate device users. When using SSL, the name or address typed here
must match the name in the certificate that the server sends.
Multiple servers can be included in this field by separating their addresses with a
vertical bar ('|', ASCII 0x7c) character. This feature can be used, for example, to
specify primary and backup servers. The network interface only supports a single
Certificate Authority (CA) certificate, so all the LDAP servers in the list must use the
same CA.
4 Port The Port setting refers to the TCP/IP port number on which the server is processing
5 Use Device User's
Credentials
6 Use LDAP
Administrator's
Credentials
7 Bind and search Root When the Use Device User’s Credentials method is selected, the Bind and Search
LDAP requests. Typically, this is port 389 for Simple binds or 636 for Simple over SSL
binds.
The Use Device User's Credentials method uses the Bind Prefix, the string that the
user enters at the control panel, and the Bind and Search Root to construct the User
DN. The constructed User DN is used to authenticate the user.
The Bind Prefix setting is the LDAP attribute used to construct the user's
Distinguished Name (DN) for authentication. This prefix is combined with the
username typed at the control panel to form the Relative Distinguished Name (RDN).
Commonly used prefixes are "CN" (for common name) or "UID" (for user identity).
Use Administrator’s Credentials attempts to search for the user’s DN instead of trying
to construct it.
The Administrator DN is the DN (Distinguished Name) of a user who has read access
to the LDAP directory. The account entered here does not have to have administrative
access to the directory. Read access is sufficient.
The Administrator Password is the password of the user whose user DN was entered
in the Administrator DN field.
Root value is used during both phases of authentication. During the credential
verification phase, this value is combined with the RDN to construct the full
Distinguished Name (DN) of the user. During the user information searching phase,
this value is the DN of the LDAP entry where the search begins.
When the Use LDAP Administrator's Credentials method is selected, the Bind and
Search Root is only used as a search root. The Search Root of the base of the LDAP
directory can be specified, and the device will search the entire LDAP tree for the user
object corresponding to the username entered at the device.
8 Match the name entered
with the LDAP attribute
of
9 Retrieve the device
user's e-mail address
using attribute of
10 and name using the
attribute of
11 Test Use the Test feature to test the validity of your settings before applying them. When
When searching for the device user's information in the LDAP database, the contents
of the attribute specified in this field are compared to the username that was typed
during authentication. This attribute is usually the same as the Bind Prefix.
After the device user has been located in the LDAP database, the user's e-mail
address is retrieved from the database by using the LDAP attribute specified in the
e-mail address using attribute of field.
The user's display name is obtained from the LDAP attribute that is specified in the
name using attribute of field.
you click this button, you are asked to provide user credentials as if you were logging
in at the device control panel. If the credentials that you provide are authenticated
34 Chapter 3 Configuring the product from the Settings screens ENWW
Table 3-8 LDAP Authentication (continued)
Callout Area on the screen Information or capability that the area provides
and the user information is found in the LDAP database, a success message appears.
Otherwise, an error message appears indicating why authentication failed.
ENWW LDAP Authentication 35
Kerberos Authentication
Use the Kerberos Authentication page to configure the device (multi-function peripheral or digital sender)
to authenticate users to a Kerberos Realm. When Kerberos authentication is selected as the Log In
Method for one or more Device Functions on the Authentication Manager page, the user at the device
must enter valid credentials (username, password, and realm) to gain access to those functions.
Authentication consists of two interdependent parts. First, the device verifies the user's credentials with
the KDC. After the device user has supplied valid credentials and has been authenticated, the device
searches for the user's e-mail address and name. If either step fails, the user is denied access to the
functions that have been configured to require Kerberos authentication.
Use the Kerberos Authentication page to set up the parameters that are used to access the LDAP server
and searches for the user's information. Note that this page only applies when Kerberos Version 5 is
selected as a Log In Method on the Authentication Manager page.
The following illustration, table, and procedures describe how to use this screen.
Figure 3-11 Kerberos Authentication screen
Table 3-9 Kerberos Authentication
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the
HP Embedded Web Server on page 5.
2 Kerberos Default Realm The Kerberos Default Realm is the fully qualified domain
name of the Kerberos realm (domain).
3 Kerberos Server Hostname The Kerberos Server Hostname can be the same as the
Kerberos Default Realm if a DNS service is available
(Domain Name Service) and correctly configured. The
device will use DNS to look up the first available KDC
(Kerberos Domain Controller) on the network. If DNS is
36 Chapter 3 Configuring the product from the Settings screens ENWW
Table 3-9 Kerberos Authentication (continued)
Callout Area on the screen Information or capability that the area provides
not available, the IP address of the Kerberos Server may
be used.
4 Kerberos Server Port The Kerberos Server Port is the default IP port used by
5 LDAP Server Bind Method The LDAP Server Bind Method determines how the
6 Credentials The Credentials configuration section is used to
7 LDAP Server The LDAP Server is typically the same as the Kerberos
the Kerberos authentication method. Note that the default
is port 88, but this can be different in different network
environments. Please contact your IT administrator to
determine the appropriate port if the default port does not
work.
device will access the LDAP server.
determine which credentials will be used to bind
(authenticate) to the LDAP server.
When Use Device User Credentials is selected, the
●
device users credentials (entered at the control
panel of the device) will be used to access the LDAP
server. This method has the advantage of not having
to store a username and password, which may
expire, in the device.
When Use Public Credentials is selected and user
●
credentials are not available, the Username and
Password entered will be used to access the LDAP
server. This method should be used if for some
reason device users do not have read access to the
LDAP data.
Server in the Windows Active Directory Environment.
8 Port The Port is the IP port used by the LDAP protocol to
communicate with the LDAP server. This is typically port
389 or port 3268.
9 Search Root The Search Root is the Distinguished Name (DN) of the
10 Match the name entered with the LDAP
attribute of
11 Retrieve the device user's E-mail address
using attribute of
entry in the LDAP directory structure where address
searching is to begin. A DN is made up of ' attribute=value
' pairs, separated by commas.
NOTE: On some LDAP Servers, the Search Root can
be left blank (in which case its root node will be assumed).
The search root is not case sensitive.
After the device user has been located in the LDAP
database, the user's name is retrieved from the database
by using the LDAP attribute specified in the Match the
name entered field.
After the device user has been located in the LDAP
database, the user's e-mail address is retrieved from the
database by using the LDAP attribute specified in the
Retrieve the device user's e-mail address using attribute
of field. In the Windows Active Directory environment, this
attribute is typically mail.
ENWW Kerberos Authentication 37
Kerberos Authentication Tasks
Kerberos is a network authentication protocol. It is designed to provide secure authentication for client/
server applications by using secret keys delivered with session tickets.
Before following the steps outlined here, you must have completed the following steps:
1. Install the Microsoft LDP tool.
2. Discover the LDAP server.
3. Set up LDP.
After you have performed these steps, perform the steps in the following section,
authentication on page 38.
Initializing Kerberos authentication
Follow these steps to initialize Kerberos Authentication for your product.
NOTE: Embedded Kerberos Authentication uses session tickets in the authentication process. The
session tickets are time stamped by both the Key Distribution Center (KDC) and the product. It is
essential that the stamped times are within five minutes of each other. This can be accomplished by
setting identical time on both the KDC and product.
1. Open the HP EWS in a web browser.
2. Select the Settings tab, and then Kerberos Authentication.
3. Under the Accessing the Kerberos Authentication Server section, perform the following steps:
a. Type the domain name in the Kerberos Default Realm (Domain) field. The domain name is
case-sensitive and must use only uppercase letters, for example: TECHNICAL.MARKETING.
b. Type the server IP address in the Enter the Kerberos Server Hostname field, for example:
15.62.64.203 (IP address)
NOTE: The Kerberos Server Port field fills automatically as 88.
Initializing Kerberos
4. Under the Accessing the LDAP Server section, perform the following steps:
a. Select Kerberos from the LDAP Server Bind Method drop-down menu.
b. Click to select the Credential method you want to use.
If choosing Use Public Credentials, type in a username and password.
NOTE: Remember how you set up the username on the LDP screen. The username is
defined within the device user DN value in the LDP trace and is not in standard Windows
domain account format. The format is often your entire e-mail address, including the @xx.xx.
38 Chapter 3 Configuring the product from the Settings screens ENWW
c. Type the LDAP server in the LDAP Server field.
d. Type 389 in the Port field.
5. Under the Searching the LDAP Database section, perform the following steps:
a. Paste the Search Prefix into the Search Root field.
b. Type in the sAMAccountName into the Match the name entered with the LDAP attribute
of field.
c. Find the device user e-mail address in the LDP trace. Copy the attribute defining the e-mail
address, and paste it into the Retrieve the device user’s e-mail address using attribute
of field.
Some Kerberos environments require very specific attributes. For example, the attribute used
here is userPrincipalName instead of mail.
d. Find the device user name using the attribute of in the LDP trace. Copy the attribute defining
the name, and paste it into the and name using the attribute of field.
NOTE: The Kerberos environment requires cn instead of displayName.
e. Click Apply.
When you have finished these steps, continue with the steps in the next section,
Authentication Manager for Kerberos Authentication on page 39.
Configure the Authentication Manager for Kerberos Authentication
Follow these steps to continue configuring Kerberos Authentication for your product.
1. Click Authentication Manager on the Settings tab in the HP EWS.
2. Perform the following steps:
a. Under the Home Screen Access section, select Kerberos from the Log In At Walk Up drop-
down menu.
b. Under the Device Functions section, select Kerberos from the drop-down menus of desired
functions to be authenticated.
c. Optional: Under the Future Installations section, select Kerberos from the Newly Installed
Functions drop-down menu. By selecting this option, Kerberos authentication is automatically
applied to new device functions when they are installed on the product.
3. Click Apply.
When you have finished these steps, continue with the steps in the next section,
Settings for Kerberos Authentication on page 39.
Configure the
Configure Address
Configure Address Settings for Kerberos Authentication
Follow these steps to continue configuring Kerberos Authentication for your product.
1. Click LDAP Settings on the Digital Sending tab in the HP EWS.
2. Click to select the Allow device to directly access an LDAP Address Book check box.
ENWW Kerberos Authentication 39
3. Under the Accessing to LDAP Server section, perform the following steps:
a. Select Kerberos from the LDAP Server Bind Method drop-down menu.
NOTE: The LDAP Server Bind Methods on the Addressing Settings and Kerberos
Authentication screens must match for Kerberos authentication to work properly.
b. Under Credentials, click to select the Use Public Credentials option.
Type in the Username and Password.
◦
Type in the Kerberos Default Realm (Domain), for example: TECHNICAL.MARKETING.
◦
Type in the Kerberos Server Hostname, for example: myserver.hp.com .
◦
Type in the Kerberos Server Port, for example: 88.
◦
c. Type in the LDAP Server, for example:15.98.10.51.
d. Type in the Port number, for example: 389.
4. Under the Searching the Database section, perform the following steps.
a. Type in the Search Prefix into the Search Root field.
b. Select an option from the three options on the Device user information retrieval method
drop-down menu. The appropriate choice depends on your network environment.
Select Exchange 5.5 Defaults when Exchange 5.5 servers are used in LDAP
◦
addressing.
Select Active Directory Defaults for Windows 2000 or later network environments.
◦
Select Custom for specialized network environments.
◦
5. Click Apply.
When you have finished these steps, continue with the steps in the next section,
panel for Kerberos Authentication on page 40.
Use the MFP control panel for Kerberos Authentication
Follow these steps to finish configuring Kerberos Authentication for your product.
1. At the MFP, touch any option on the main screen of the control panel. The screen displays a request
for authentication.
NOTE: Remember the username is defined within the device user DN value in the LDP trace and
is often your entire e-mail address, including the @xx.xx.
2. Use the touch screen keypad on the MFP control panel to input the authentication, and then touch
OK. The chosen option appears, for example, e-mail.
Use the MFP control
40 Chapter 3 Configuring the product from the Settings screens ENWW
Device PIN Authentication
If PIN Authentication is selected for one or more Device Functions on the Authentication Manager
page, the user will be prompted for a PIN before they can access those Device Functions. If the PIN is
entered incorrectly the user will be returned to the previous screen. When a PIN is entered correctly all
functions that use that PIN are then accessible to the user. For example, you could configure Copy for
Group 1 PIN and E-mail and Fax for Group 2 PIN.
The following illustration shows the Device PIN Authentication screen.
Figure 3-12 Device PIN Authentication screen
ENWW Device PIN Authentication 41
User PIN Authentication
The User PIN Authentication page enables you to add user PIN records into the device one at a time,
and to edit or delete user PIN records that have already been saved in the device.
You can also use the device Import/Export feature to load a large list of users all at once, rather than
adding them one at a time.
You can set up the device to require each user to provide their PIN when they access the device. To
set up this authentication option, do the following:
On Digital Send Advanced devices, go to the EWS Settings tab, select Authentication Manager,
●
and then select User PIN from the Sign In At Walk Up drop-down list and from the Send to E-mail
drop-down list.
On Digital Send Simple devices, as soon as user PIN records are added to the device, device
●
access is automatically limited to only those persons who have a user account, and the control
panel starts prompting all users for a PIN.
The following illustration shows the User PIN Authentication screen.
Figure 3-13 User PIN Authentication screen
Add New Users
You can add a new user and PIN by clicking Add New User.... This takes you to the Add User page,
which has instructions for completing the task.
42 Chapter 3 Configuring the product from the Settings screens ENWW
Adding a new user
To add a new user and PIN, do the following:
1. Click Add New User.... The Add User page appears.
2. Type the person's name in the Name field. The maximum length is 245 characters, or less
depending on the language being used.
3. Type the person's e-mail address in the E-mail Address field. It must be less than 255 characters.
NOTE: If e-mail address validation has been enabled on the device, the e-mail address is
required to have an @ sign.
4. Type the user PIN into the User Access PIN field. It must be between 4 and 8 digits long.
5. If you want to add the new user's e-mail address to the device address book, select the Add user
to e-mail address book automatically check box.
6. Click Apply to save the new user and PIN to the device.
Edit or delete existing users
You can edit or delete any of the users that have been saved in the device.
Editing a user
To edit an existing user, do the following:
1. Select the user that you want to edit from the user list. You can type a name into the search field
2. Click Edit User.... The Edit User page appears.
3. Make the necessary changes in the Name, E-mail Address, and User Access PIN fields.
4. Click Apply to save your edits.
Deleting a user
To delete an existing entry, do the following:
1. Select the user that you want to delete from the user list. You can type a name into the search field
2. Click Delete User.... The Delete User page appears.
3. In the page that displays, you are prompted to confirm the deletion of the selected user. Click OK
to find a specific user.
to find a specific user.
NOTE: If you want to delete all user PIN records from the device, click Delete All Users.... If you
want to make a backup copy of the user records first, you can do this by using the device Import/
Export feature.
to confirm your selection. The user record is deleted.
ENWW User PIN Authentication 43
Edit Other Links
Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice
(see the following note). These links appear throughout the HP EWS screens in the Other Links box
beneath the left navigational bar. Three permanent links (hp instant support, Shop for Supplies, and
Product Support) have already been established. The following illustration, table, and procedures
describe how to use this screen.
Figure 3-14 Edit Other Links screen
Table 3-10 Edit Other Links
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
2 Add Link Add a user-defined link.
3 User-defined Links Lists the user-defined links that have been added. Use this area to delete links.
4 Other Links hp instant support
Adding a link
Use this procedure to add a link.
menus
For more information, see Navigating through the HP Embedded Web Server
on page 5.
Connect to Web resources that help you to solve
specific problems and determine what additional
services are available for your product. (Detailed
information, including serial number, error
conditions, and status, is forwarded to
HP Customer Care. Hewlett-Packard Company
treats this information as confidential.)
Shop for Supplies Connect to a Web page that facilitates online
ordering of supplies.
Product Support Gain access to specific product help from the
HP Web site.
1. Under Add Link, type the URL and the name of the link as you would like it to appear in the
HP EWS.
2. Click Add Link.
44 Chapter 3 Configuring the product from the Settings screens ENWW
Removing a link
Use this procedure to remove a link.
1. Under User-defined Links, select the link or links that you would like to remove.
2. Click Remove Selected Link.
ENWW Edit Other Links 45
Device Information
Use the Device Information screen to provide a name of your choice for the device, assign an asset
number, and configure the company name, the person to contact about the device, and the physical
location of the device. The device name, device model, and serial number are also available on this
screen.
Figure 3-15 Device Information screen
NOTE: If you make any changes on the Device Information screen, click Apply to save the changes.
The information that is typed here appears on the Device Information screen that can be opened from
the Information tab. It also appears in e-mail messages that are sent from the product. This might be
useful if you need to locate the product to replace supplies or fix a problem.
46 Chapter 3 Configuring the product from the Settings screens ENWW
Language
Use the Language screen to select the language in which the HP EWS screens appear. The following
illustration and table describe how to use this screen.
Figure 3-16 Language screen
CAUTION: Selecting View Pages in Device Language or Select A Language changes the language
for everyone who uses the HP EWS.
Table 3-11 Language
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 View Pages in Browser
Language
(this is the default)
3 View Pages in Device
Language
4 Select A Language Select the language for the HP EWS screens.
Use this feature to detect which language is selected for your Web browser.
The HP EWS screens appear in the same language.
Use this feature to detect which language is selected for the device control
panel. The HP EWS screen appear in the same language.
NOTE: The default language is the language that the Web browser is currently using. If your browser
and control panel both use a language that is not available for the HP EWS, English is selected as the
default. If you make any changes on the Language screen, click Apply to save your changes.
ENWW Language 47
Date & Time
Use the Date & Time screen to update the product time. The following illustration and table describe
how to use this screen.
Figure 3-17 Date & Time screen
Table 3-12 Date & Time
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Current Date and Current Time Shows the product date and time when the EWS was opened. If either is
incorrect, an IT administrator can change the information at the product
control panel or through this HP EWS page.
3 Date/Time Format Set the date/time format.
4 Clock Drift Correction Click this button to configure a network time server. This corrects clock drift
by using a network time server of your choice. For more information, see
Clock Drift Correction on page 49.
5 Refresh Click this button to update the product date and time on the screen. For more
information, see
Date/Time Format on page 49.
48 Chapter 3 Configuring the product from the Settings screens ENWW
Date/Time Format
Use the Date & Time – Format screen to select the formats you prefer for displaying the date and time.
The following illustration shows the Date & Time – Format screen.
Figure 3-18 Date/Time – Format screen
Clock Drift Correction
Use the Date & Time - clock drift correction screen to enable clock drift correction. The following
illustration shows the screen.
Figure 3-19 Date & Time - clock drift correction screen
To configure a network time server to correct the product clock drift, use the following procedure.
NOTE: This process keeps the clock from drifting (losing or gaining time), but does not synchronize
the clock with the network time server clock.
1. Select the Enable Clock Drift Correction check box.
2. In the Network Time Server Address field, type the TCP/IP address or the hostname of the clock
which you want to use for correction of the product clock drift.
NOTE: Alternatively, you can click the Automatically Find Server button to find a time server
on your network and automatically fill in this field.
ENWW Date & Time 49
3. In the Local Port to Receive Time from Server field, type the number of the appropriate port.
4. Click OK.
NOTE: Use this screen only to configure the time server for clock drift correction, not to set the clock.
To set the clock, use the main Date & Time screen. For further information, see
Date & Time
on page 48.
50 Chapter 3 Configuring the product from the Settings screens ENWW
Wake Time
An IT administrator can use the Wake Time screen to schedule wake times and sleep delays on a daily
basis. For example, the product can be set to wake up at 07:30, so the product has finished initializing
and calibrating and is ready to use by 08:00. The administrator sets only one wakeup setting per day;
however, each day can have a different wakeup setting. Additionally, to save energy, the sleep delay
can be set to turn the product off after a specific period of inactivity.
Figure 3-20 Sleep Schedule screen
Table 3-13 Sleep Schedule
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
2 Wake Time Select one or more days on which to use the wakeup setting, and then set the time
3 Sleep Delay Set the amount of time the product is idle before it goes into Sleep Mode. When the
on page 5.
the product is turned on each day.
product is in Sleep Mode, it uses less energy.
ENWW Wake Time 51
52 Chapter 3 Configuring the product from the Settings screens ENWW
4 Setting the digital sending options
Administrators can use the screens available from the Digital Sending tab to control the digital-sending
features that some products offer.
NOTE: Some products do not support all of these screens.
General Settings
Use the General Settings screen to set digital-sending administrator information. The following
illustration and table describe how to use this screen.
Figure 4-1 General Settings screen
Table 4-1 General Settings
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Name Type the administrator's name.
3 E-mail address Type the administrator's e-mail address. The device does not accept e-mail
addresses that are not properly formatted.
4 Phone Number (optional) Type the administrator's phone number (optional).
5 Location (optional) Type the administrator's location (optional).
6 Help Click to open a help file that contains information about the screens on the Digital
Sending tab.
ENWW General Settings 53
Send to Folder
Use the Send to Folder screen to send scanned documents to shared folders or FTP sites.
NOTE: The shared folders or FTP sites must be operational before using this tool to add them as
destinations.
The following illustration and table describe how to use the Send to Folder screen.
Figure 4-2 Send to Folder screen
Table 4-2 Send to Folder settings
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Help Click to open a help file that contains information about the screens on the
Digital Sending tab.
3 Enable Send to Folder Select the Enable Send to Folder check box to turn on Send to Folder
capabilities on the device. Enabling will put a Send to Folder icon on the front
panel of the device. The user can select this icon to use this capability.
4 Add Click Add to set up a new folder destination.
5 Edit Click Edit to view or change the settings for the predefined folder.
6 Remove Click Remove to remove the selected folder from the predefined folder list.
7 Remove all Click Remove All to remove all the predefined folders from the list.
8 Test Folder Access Click Test Folder Access to test that a predefined folder is accessible by the
device.
9 WINS Server Use the WINS Server setting to specify either the host name or IP address
of the WINS server. This setting is necessary if Windows paths and folders
are used as folder destinations. The WINS server must be specified when
the path to the workstation or server is of the form \\host-name\
\mysharedpath.
54 Chapter 4 Setting the digital sending options ENWW
Table 4-2 Send to Folder settings (continued)
Callout Area on the screen Information or capability that the area provides
To find the WINS Server, go to the Windows task bar and click Start, click
All Programs, click Accessories, and then click Command Prompt. When
the Command Prompt appears, type ipconfig /all.
NOTE: If the hostname for your Shared Folder destinations are all
specified as IP addresses (for example, \\192.000.0.1\Topfolder), then a
WINS server does not need to be provided. In this case, set the WINS server
to be 0.0.0.0.
10 NTLM Authentication Setting Use the NTLM Authentication setting to specify the authentication setting in
11 TIFF version Specify the TIFF version here.
Adding a shared folder
You can add any folder or folders that are already shared by Windows. To create a shared folder, please
follow the following steps in Windows XP. For other Windows Operating Systems, please go to Windows
Explorer Help tab, and type in the search box Share a folder. Then click on Share a drive or folder
on the network. It will take you to the instructions on how to create a shared folder.
use by the server/workstations in your computing environment. The following
are the default settings commonly in use:
Windows 95, Windows 98 and Windows Me hosts - Select Send LM
●
and NTLM encrypted password.
Windows NT 4.0 (earlier than service pack 4) - Select Send NTLM
●
encrypted password.
Windows NT 4.0 service pack 4 - Select Use NTLM V2 Authentication
●
Windows 2000 or later operating systems - Select Use NTLM V2
●
Authentication
Mixed environments - Select Send LM and NTLM encrypted password.
●
ENWW Send to Folder 55
Sharing a folder in Windows XP
1. Right-click on the file or folder to be shared from Windows Explorer or My Computer, and then
click Sharing and Security. On the dialog box that appears, the Sharing tab is selected by default.
Figure 4-3 Sharing tab
2. Select Share this folder. The name of the folder that appears on the network may be changed by
typing in the new name in the Share name field.
56 Chapter 4 Setting the digital sending options ENWW
3. If you selected Simple File Sharing you can skip the remaining steps and Press OK. If you did
not, follow steps 3-7.
a. Click on the Permissions button.
Figure 4-4 Permissions dialog box
b. If you wish to allow anyone on your network to access your folder, click on Everyone and
select Allow Full Control and then click OK. (Skip to step 4)
c. If you wish to only give certain users access to the folder: select Everyone and click
Remove.
d. Click Add.
ENWW Send to Folder 57
e. In the Enter the object names to select field, type in the name of the first user account that
will have access to the folder and then click Check Names.
Figure 4-5 Select Users dialog box
f. To add multiple user accounts, type a semicolon after the first account name and then repeat
the steps above for each account you wish to add. Each user account will appear as
COMPUTER NAME\user name and each user account will be separated by a semicolon.
g. Click OK when you are done.
h. To change each user account's permissions, in the Permissions window for that folder, click
once on the name of the user account. Once it is highlighted, you may allow or deny them
privileges according to the options below. Check or uncheck the boxes next to the permissions
you wish to give the user.
NOTE: You must change the permissions for each user account that has access to this
folder.
Read allows the user to read the files in the folder.
◦
Change allows the user to add, alter, or delete files in the folder.
◦
Full Control allows the user to read, add, alter, and delete files in the folder as well as
◦
to adjust these permissions or take ownership of the folder.
4. When the permissions for all users have been set, click OK.
5. Click on the Security tab and then click Add. If you do not see a Security tab skip the rest of these
steps.
6. Add all the user accounts that you have added in step 3.
In the Enter the object names to select field, type in the name of each user account that will
●
have access to the folder and then click Check Names. Each account will appear as
COMPUTER NAME\user name and the accounts will be separated by a semicolon.
Click OK when you are done.
●
7. Click Apply and then click OK.
58 Chapter 4 Setting the digital sending options ENWW
The folder icon will change to the following: . This indicates that this folder is now shared. Anyone
who knows the username and password of the account(s) that were set up with access to the shared
folder(s) above will be able to access the folders. You have successfully set up folder sharing. Repeat
these steps for all folders you wish to share with other network users.
Add a shared folder to the Send to Folder list
1. On the EWS Send to Folder screen, click Add.... This will allow you to set up and test a folder
destination for the user to select at the device. After clicking Add, you will go to a series of two web
pages to first choose the destination type then set up the shared folder. On both of these pages,
specify the settings then click the OK button.
Figure 4-6 Add Shared Folder screen
Table 4-3 Add Shared Folder screen
Callout Area on the screen Information or capability that the area provides
1 Alias name Choose any name that will display on the device. This name will
2 Folder Path The folder path consists of a computer name and the name of the shared
represent your shared folder and will appear in the Quick Access Folders
list in the Network Folder feature on the MFP.
folder, for example: \\MyComputerName\MySharedFolder. You could
enter the IP address of the computer instead of the computer name, for
example \\10.10.10.10\MySharedFolder. Remember that the
folder must be shared by Windows before this step.
NOTE: To find MyComputerName, you can right click My Computer
on the Desktop, click on Properties, and then click on Computer
Name. Copy the Full Computer Name to the Folder Path box.
ENWW Send to Folder 59
Table 4-3 Add Shared Folder screen (continued)
Callout Area on the screen Information or capability that the area provides
3 Default Filename Choose any name as the default filename. The filename you choose can
be overridden each time by the device user. Because of this, it is
advisable to give each scanned file a unique file name in order to
preserve its content.
4 Address Credentials You can choose either Use Public Credentials or Use Device User’s
Credentials.
Use Public Credentials. The username, domain, and password
●
used will be stored securely on the MFP and will be used every time
the Shared Folder is accessed. If the user's password changes, the
password will need to be updated in the Shared Folder
configuration.
Use Device User Credentials. If a supported authentication
●
method is enabled (Kerberos Authentication), and the user is
required to enter Domain credentials to access the Send to Folder
application (see User Authentication), these credentials will be used
to access the Shared Folder. If a supported authentication method
is not enabled, the user will be prompted to enter a username,
domain, and password.
NOTE: To find the Domain used, right click on My Computer, select
Properties, and then select the Computer Name tab. The domain
shown is typically something like organization.companyname.net.
Only the first section of the domain field should be used, for example:
organization in this case, not the entire domain name. If the computer
on which the share is located is not a member of a domain, the computer
name can be entered into the domain field instead.
5 Test Folder Access Click Test Folder Access to test that a shared folder is accessible by the
device.
6 Enable Default Filename
prefix
7 Meta Data File Format Meta data files contain information for each document scanned, including
8 Color Preference The options here are Black & White or Color. Color scanned files have
Use the Fixed Filename Prefix setting to uniquely identify files that come
from each individual device. Each device can be configured with a unique
prefix. This can assist in tracking where a document is scanned, as well
as prevent unnecessary duplication when two or more devices are
scanning documents into the same destination folder.
Follow these steps to enable a fixed filename prefix:
1. Select Enable Fixed Filename Prefix.
2. Type a three-letter prefix in the Filename Prefix field.
3. Click OK once you have completed all the settings on this page.
The prefix will be added to the beginning of the default filename for every
file that is saved to a folder.
NOTE: The user is not able to override the fixed filename prefix.
the name of the device and attributes of the file. These files are frequently
used by third-party applications to aid in tracking and distribution of the
scanned documents. The meta data files will be placed in the same folder
destination as the scanned document.
a larger file size.
60 Chapter 4 Setting the digital sending options ENWW
Table 4-3 Add Shared Folder screen (continued)
Callout Area on the screen Information or capability that the area provides
9 Resolution The higher the resolution, the better the image quality will be. However
the higher the resolution, the larger the file size will be.
10 Default file size This setting provides for different levels of compression. If you choose
Small, the file size will be smaller, but the image quality might be lower.
If you choose Large, image quality will be better, but the file size will be
larger. The Standard setting provides for average compression.
NOTE: If you want the smallest file size, choose the Black & White
color preference setting, choose the lowest resolution setting, and
Small for the default file size. If you want higher image quality, choose
from the other available settings. Note that the default setting: PDF,
Color, 150DPI, and Standard file size typically provides the best quality
with reasonable file sizes.
2. After adding and configuring the shared folder and clicking OK, you will return to this page. The
new shared folder will appear in the Predefined Folders list. The alias name for each folder will be
shown in the list.
Editing or viewing a predefined folder
Follow these steps to edit or view a predefined folder.
1. Select a folder from the Predefined Folders list by clicking on the folder name.
2. Click Edit, and you will go to a new web page to view or change the settings for the predefined
folder. Then, click the OK button to return back to this page if you change settings or the Cancel
button if you don’t make changes.
Removing a predefined folder
Follow these steps to remove a predefined folder from the device:
1. Select a folder from the Predefined Folders list by clicking on the folder name.
2. Click Remove... and click OK to confirm. The selected folder destination will be removed from the
device.
3. Repeat the above steps to remove additional folders, or use the Remove All button as described
below.
Removing all folders
Follow these steps to remove all folders from the device:
1. Click Remove All.
2. Click OK to confirm. All folders will be removed.
Testing a predefined folder
Follow these steps to test that a predefined folder is accessible by the device.
1. Select a folder from the Predefined Folders list.
2. Click Test Folder Access. If device user’s credentials are to be used to access the folder, you will
need to provide the user credentials when prompted to complete the test.
ENWW Send to Folder 61
When completed, a message box will be displayed in a gray box near the top of the page indicating
the test results.
62 Chapter 4 Setting the digital sending options ENWW
E-mail Settings
The product requires a Simple Mail Transfer Protocol (SMTP) gateway server to forward e-mail
messages to a destination. If the SMTP gateway is not responding or has not been configured, the
following message appears on the screen:
0.0.0.0 is not responding or is not a valid SMTP Gateway Server.
Use the E-mail Settings screen to configure SMTP settings, set the maximum e-mail attachment size,
and set the default e-mail address for the product. You can also set a default subject for all e-mail
messages that the product sends. The following illustration and table describe how to use this screen.
Figure 4-7 E-mail Settings screen
Table 4-4 E-mail Settings
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Help Click to open a help file that contains information about the screens on the
Digital Sending tab.
3 Send e-mail Send e-mail messages to the SMTP Gateway server directly from the product.
4 Device's SMTP Gateway Type the TCP/IP address or the host name of the SMTP Gateway server that
5 Maximum Attachment Size Select the maximum size of e-mail attachments that the SMTP Gateway server
will manage the e-mail requests from the device. If you do not know the TCP/
IP address or the host name of the SMTP Gateway, click the Find Gateways
button to search the network for a suitable SMTP Gateway server.
NOTE: Some devices recognize only TCP/IP addresses. In such cases, host
names will be converted to the equivalent TCP/IP address.
can transmit. If the product needs to send an e-mail attachment that is larger
than the maximum size that is specified, the attachment is broken into smaller
files, which are sent in multiple e-mail messages.
ENWW E-mail Settings 63
Table 4-4 E-mail Settings (continued)
Callout Area on the screen Information or capability that the area provides
6 Enable SMTP Authentication Use this setting to require SMTP authentication for outgoing e-mail.
SMTP authentication is used to provide a username and password to the SMTP
server if required. Most Internet Service Providers (ISP) require these
credentials.
7 Use Device User's
Credentials
8 Use Public Credentials Use this setting to set a single name and password for SMTP authentication for
9 Find Gateways If you do not know the TCP/IP address or the host name of the SMTP Gateway,
10 Test Click this button to verify that the specified SMTP Gateway server is valid and
11 E-mail address Type the e-mail address of the person who will act as the default sender.
12 Display Name Type the name that you want to appear in the "From" field for the e-mail
13 Prevent Device user from
changing the Default 'From:'
Address
14 Default Subject If you want to, type the subject that will appear on all e-mail messages the
You can only use this setting if Authentication is enabled for SMTP and
individual device users have accounts on the SMTP server. In most cases, Use
Public Credentials is the preferred method.
the device to use for all users.
click this button to search the network for a suitable SMTP Gateway server.
NOTE: If you are using an ISP for e-mail services, this feature might not
function correctly. Please contact your ISP for the name or address of the SMTP
Gateway and for the username and password used to access the e-mail.
operational.
messages that are sent from the product. You can also use this field to include
instructions, such as "Please type your e-mail address here."
NOTE: If a name is not provided, the e-mail address that was typed in the E-
mail Address field will appear in the "From" field of outgoing e-mail messages.
Select this check box to ensure that general users cannot change the e-mail
address that the administrator set.
product sends. You can also use this field to include instructions, such as
"Please type a subject for your message."
15 Advanced Click this button to open a new screen that you can use to set message text and
attachment settings for e-mail messages that the product sends. For more
information, see
Advanced E-mail Settings on page 65.
64 Chapter 4 Setting the digital sending options ENWW
Advanced E-mail Settings
The following illustration and table describe how to use the Advanced E-Mail Settings screen.
Figure 4-8 Advanced E-mail Settings screen
Table 4-5 Advanced E-mail Settings
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Help Click to open a help file that contains information about the screens on the Digital
3 Message Text Modify how the message text will appear in the body of all e-mail messages that are
4 Editable by User Select this check box to allow the user to add text to the e-mail message text.
5 Attachment Settings Select the default settings for attachments sent in e-mail messages that are sent from
For more information, see Navigating through the HP Embedded Web Server
on page 5.
Sending tab.
sent from the product. Select the language for the message text. The languages that
are available are the same languages that are available on the Language screen of
the Settings tab.
the product.
NOTE: If you want the smallest E-mail attachment size, choose the Black and
White, lowest resolution, and Small settings for the default file size. If you want higher
image quality, choose from the other available settings. Note that the default setting
PDF, Color, 150DPI, Standard file size, typically provides the best quality with
reasonable file sizes.
ENWW E-mail Settings 65
E-mail Address Book
An e-mail address book is a list of e-mail addresses that are stored on the device. The address book
can store frequently-used e-mail addresses so that you can quickly choose the right e-mail address
when sending a document from the front panel of the device. The E-mail Address Book page enables
you to add e-mail addresses into the device one at a time, and to edit e-mail addresses that have already
been saved in the device.
You can also use the device Import/Export feature to load a large list of frequently-used e-mail addresses
on to the device all at once, rather than adding them one at a time.
If you want to add e-mail addresses to more than one device, it is best to add them on one device, make
any edits to the list, and then use the Import/Export feature to transfer the addresses to other devices.
The following illustration and procedures describe how to use this screen.
Figure 4-9 E-mail Address Book screen
Table 4-6 E-mail Address Book screen
Callout Area on the
Screen
1 Add new entries Click the Add E-mail Address button to add an e-mail address to the device E-mail address
2 Type an E-mail
address or
address book
name
3 Select an E-
mail address or
address book
name
4 Edit Entry Click the Edit Entry button to edit an E-mail address or E-mail address book to the device.
Information or capability that the area provides
book.
Type an E-mail address or E-mail address book name stored on the device for editing or
deleting.
Select an E-mail address or E-mail address book name stored on the device for editing or
deleting.
66 Chapter 4 Setting the digital sending options ENWW
Table 4-6 E-mail Address Book screen (continued)
Callout Area on the
Screen
5 Delete Entry Click the Delete Entry button to delete an E-mail address or E-mail address book stored on
6 Delete All
Entries
Information or capability that the area provides
the device.
Click the Delete All Entries button to delete all E-mail addresses or E-mail addres books
stored on the device.
E-mail Address Book tasks
You can add an e-mail address by clicking Add E-mail Address.... This takes you to the Add E-mail
Address page, which has instructions for completing the task.
Adding an e-mail address
To add a new e-mail address, do the following:
1. Click Add E-mail Address.... The Add E-mail Address page appears.
2. Type the person's name in the Name field. The name is what appears in the list on the device
control panel when a user is searching for an e-mail address. The maximum length is 245
characters, or less depending on the language being used.
3. Type the e-mail address in the E-mail Address field. It must be less than 255 characters.
NOTE: If e-mail address validation has been enabled on the device, the e-mail address is
required to have an @ sign.
4. Click Apply to save the new e-mail address to the device.
Editing an e-mail address
To edit an existing entry, do the following:
1. Select the e-mail address that you want to edit. You can type a name into the search field to find
a specific e-mail address.
2. Click Edit Entry.... The Edit E-mail Address page appears.
3. Make the necessary changes in the Name and E-mail Address fields.
4. Click Apply to save your edits.
Deleting an e-mail address
To delete an existing entry, do the following:
1. Select the e-mail address that you want to delete. You can type a name into the search field to find
a specific e-mail address.
2. Click Delete Entry.... The Delete E-mail Address page appears. Note: If you want to delete all e-
mail addresses from the device, click Delete All Entries.... If you want to make a backup copy of
the e-mails first, you can do this by using the device Import/Export feature.
3. In the page that displays you are prompted to confirm the deletion of the selected e-mail address.
There is no way to recover an e-mail entry once it has been deleted. Click OK to confirm your
selection. The e-mail address is deleted.
ENWW E-mail Address Book 67
Fax Address Book
A fax address book is a list of fax numbers that are stored on the device. The address book can store
frequently-used fax numbers so that you can quickly choose the right destination when faxing a
document from the front panel of the MFP device. The Fax Address Book page enables you to add fax
numbers into the device one at a time, and to edit fax numbers that have already been saved in the
device.
You can also use the device Import/Export feature to load a large list of frequently-used fax numbers
on to the device all at once, rather than adding them one at a time.
If you want to add a fax address book to more than one device, it is best to add the fax numbers on one
device, make any edits to the list, and then use the Import/Export feature to transfer the address book
to other devices.
The following illustration and procedures describe how to use this screen.
Figure 4-10 Fax Address Book screen
Table 4-7 Fax Address Book
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Add new entries Use this feature to add new fax entries to the directory.
3 Edit or delete existing
entries
4 Edit Fax Number Click this button to edit a fax number.
5 Delete Fax Number Click this button to delete a fax number.
6 Delete All Fax Numbers Click this button to delete all fax numbers.
For more information, see Navigating through the HP Embedded Web Server
on page 5.
Use this feature to edit or delete fax entries in the directory.
68 Chapter 4 Setting the digital sending options ENWW
Fax Address Book tasks
You can add a fax number by clicking Add Fax Number.... This takes you to the Add Fax Number page,
which has instructions for completing the task.
Adding a fax number
To add a new fax number, do the following:
1. Click Add Fax Number.... The Add Fax Number page appears.
2. Type the person's name in the Name field. The name is what appears in the list on the device
control panel when a user is searching for a fax number. The maximum length is 245 characters,
or less depending on the language being used.
3. Type the fax number in the Fax number field. The fax number can be formatted with or without
spaces. It must be less than 50 characters long, and it can contain the following punctuation:
comma + - ( ) [ ] *.
A comma can be used to cause a 2-second delay during dialing in order to use a dialing prefix.
Square brackets [] can be used as a security measure to keep PIN numbers from being displayed
on fax reports or the fax log. Any numbers used within the square brackets do not appear on these
reports.
4. Click Apply to save the new fax number to the device.
You can edit or delete any of the fax numbers that have been saved in the device.
Editing a fax number
To edit an existing entry, do the following:
1. Select the fax number that you want to edit on the Fax Address Book page. You can type a name
into the search field to find a specific fax number.
2. Click Edit Fax Number.... The Edit Fax Number page appears.
3. Make the necessary changes in the Name and Fax number fields.
4. Click Apply to save your edits.
Deleting a fax number
To delete all fax numbers, click the Delete All Fax Numbers button.
To delete a single existing entry, do the following:
1. Select the fax number that you want to delete on the Fax Address Book page. You can type a name
into the search field to find a specific fax number.
2. Click Delete Fax Number.... The Delete Fax Number page appears. Note: If you want to delete all
fax numbers from the device, click Delete All Fax Numbers.... If you want to make a backup copy
of the numbers first, you can do this by using the device Import/Export feature.
3. In the page that displays you are prompted to confirm the deletion of the selected fax number.
There is no way to recover a fax entry once it has been deleted. Click OK to confirm your selection.
The fax number is deleted.
ENWW Fax Address Book 69
Import/Export
Use this page to import and export address book and user information to and from the device.
When you import data to the device, you add new e-mail addresses, fax numbers, or user records, so
that they can be accessed on this device. This can help make it easy to create initial lists, or to keep
your HP device current with changes in your organization.
When you export records, you save e-mail, fax, or user records from the device into a file on your
computer. You can then use this file as a data backup, or you can use it to import the records onto
another HP device. For export instructions see
The following illustration and procedures describe how to use this screen.
Figure 4-11 Import/Export screen
Export an address book on page 73.
Table 4-8 Import/Export screen
Callout Area on the
screen
1 Address Book
File Name
(source):
2 Export Address
Book
3 Address Book
File Name
(destination)
4 Clear Address
Books
Information or capability that the area provides
Type the name of an E-mail or FAX address book for importing to the device and click the
Import button to import the book.
Select the address book information you would like to export by clicking next to your preferred
options.
Type the filename and path for the export file you are creating and then click Export to save
the file.
Select the types of address books you would like to clear and then click Clear Selected
Address Books(s).
70 Chapter 4 Setting the digital sending options ENWW
Import an address book
You can import address book information by first creating a file with a comma-separated value (CSV)
format. The CSV format is a common data format that is often used to transfer data between database
programs or devices. This file can be created using either a spreadsheet program such as Microsoft
Excel, or a text program such as Microsoft Notepad. After creating the file, you must be sure to save or
export it as a .CSV file type. You can also create a data file by exporting contacts from Microsoft Outlook
or another e-mail client and saving it as a .CSV file.
Importing an address book
To import address book or user data, do the following:
1. Create a data file containing a header row with the columns that are required for your data. The
following columns can be used:
name (or "first name" and "last name")
●
address
●
dlname
●
faxnumber
●
speeddial
●
code
●
pin
●
NOTE: The "address" field can also be called "E-mail" or "E-mail Address". The "faxnumber" field
can also be called "Business Fax" or "Home Fax".
The header row is simply the first row of the spreadsheet or file.
2. After the header row, add rows containing each address book or user record. See the Required
data and record limits section below to find out which columns are required for each type of record.
You can have blank columns. If you are creating a text import file, you just need to insert a comma
for each blank field.
If the data in the field contains a comma, the data in that field must be surrounded by quotes, for
example,
"Smith, Joe"
If you are using Excel to create your import file, you don't need to enter the quotes. Excel will insert
them automatically when the file is converted to a .CSV file.
3. Save your import file.
If you are creating your file in Excel, choose Save As from the File menu and then select .CSV
(comma delimited)(*.csv) in the Save as type drop-down box.
If you are creating a text file, choose Save As from the File menu and then type .csv in place of
the .txt file extension.
ENWW Import/Export 71
4. To import your source file into the device, click Browse... next to the Address Book File Name field
on the Import/Export page to browse to the source file on your computer.
5. Click Import to import the data file into the device. The import process will take approximately
1 minute for each 1,000 records, depending on the network speed.
When the import process is complete, a message appears indicating how many records were
successfully imported and whether there were any import errors.
Required data and record limits
The required data for each type of record is as follows:
Record type Required data Maximum field length Maximum records
E-mail address name (or "first name" and "last
name")
address
User record name
245 characters
1
255 characters
245 characters
2
2
2,000
2,000
3
pin
1
address
E-mail distribution list name
1
address
dlname
Fax number name
faxnumber
Fax speed-dial faxnumber
speeddial
code
1
The “address” field can also be called “E-mail” or “E-mail Address”. The “faxnumber” field can also be called “Business Fax”
1
1
4
4
4-8 digits
255 characters
245 characters
255 characters
245 characters
245 characters
50 characters
50 characters
31 characters
2 digits
2
2
2
2,000
2,000
3
100 speed-dials, each with a
maximum of 100 entries
or “Home Fax”.
2
The maximum length might be less, depending on the language being used.
3
The total combined number of e-mail addresses and distribution lists must be 2,000 entries or less.
4
The "speeddial" field contains the name of the speed-dial, for example "Johnson Janitorial", and the "code" field contains the
speed dial code (a number between 0 and 99), for example 08. Either one- or two-digit numbers are accepted; for example,
either 06 or 6 can be used.
Creating an import file using Microsoft Outlook
If you have contacts saved in Microsoft Outlook, you can export them into a .CSV file and then use that
file to import them into the device. Follow these instructions to create a .CSV file using Microsoft Outlook.
1. From the Outlook File menu, choose Import and Export....
2. In the Import and Export Wizard, choose Export to a file and click Next.
3. Select Comma Separated Values (DOS) and click Next.
4. Select the Contacts folder and click Next.
72 Chapter 4 Setting the digital sending options ENWW
5. Type in a name for the file, with a .CSV extension. Click Browse to choose a location on your
computer to save the file. Click Next.
6. Click Finish to finish the wizard and export the file.
7. To import the .CSV file into the device, follow Steps 4 and 5 of the
on page 71 instructions.
Export an address book
You can also export the address book or user information that has been saved in the device. This data
is exported into a CSV file that has the same format as that described above, with one header row
followed by a row for each user or address book record. To export data, do the following:
1. Select one or more of the check boxes shown under Step 1.
2. Under Step 2, type in the name for the export file.
3. In the dialog box that appears, click Save, and then select the location where you want to save the
file.
4. If the export process fails, an error message will be displayed. If this happens, wait a few minutes
and try the export again.
You can open the export file in either a spreadsheet program like Microsoft Excel, or in a text program
like Notepad.
Clear address books
By default, clicking the Clear Selected Address Book(s) button clears all address book data (e-mail, fax,
and authorized user data) from the device. You can also specify individual address books to clear,
although e-mail addresses and e-mail distribution lists may not be cleared separately.
Import an address book
You might want to clear all address books before moving the device to a new area within your company,
or before importing address book data from another device.
To clear one or more address books, do the following:
1. Select one or more of the check boxes shown under Option 3: Clear Address Books.
2. Click Clear Selected Address Book(s) to erase the data in the selected address books. A warning
dialog box appears, indicating which address books are selected for deletion.
3. Click OK to confirm this action. Once cleared, the data can not be recovered.
4. After OK is pressed, the address book data is cleared and you are returned to the original page.
A list of the cleared address books is displayed.
ENWW Import/Export 73
Addressing Settings
NOTE: The LDAP protocol is typically only used in corporate e-mail environments. If you are using an
ISP for e-mail services, HP recommends that you use the E-mail Address Book function.
In order for the product to send scanned documents, you must provide one or more destination
addresses. The product addressing feature simplifies this process by accessing the network LDAP
server.
Use the Addressing Settings screen to set features that allow the product to get addresses directly
from the database of a Lightweight Directory Access Protocol (LDAP) server instead of from a replicated
LDAP Address Book. Using the LDAP Address Book directly guarantees that the latest addresses are
used. A message appears on the screen if the LDAP server settings are invalid or cannot be detected
automatically. The following illustration and table describe how to use this screen.
Figure 4-12 Addressing Settings screen
Table 4-9 Addressing Settings
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
on page 5.
2 Help Click to open a help file that contains information about the screens on the
Digital Sending tab.
3 Allow Device to directly access
an LDAP Address Book
Select this check box to provide the device direct access to an LDAP Address
Book.
74 Chapter 4 Setting the digital sending options ENWW
Table 4-9 Addressing Settings (continued)
Callout Area on the screen Information or capability that the area provides
4 LDAP Server Bind Method Anonymous Select this option to connect to the LDAP
server if the LDAP server does not
require user credentials to access the
LDAP database.
Simple Select this option to connect to the LDAP
server if the LDAP server requires user
credentials to use the LDAP database.
When this option is selected, you must
enter the user, password, and domain.
Note that the password will be sent
across the network unencrypted.
Simple over SSL Select this option to connect to the LDAP
server if the LDAP server requires user
credentials to use the LDAP database.
This option supports Kerberos v2.
When this option is selected, you must
enter the user, password, and domain.
NOTE: This option is not available for
all products.
Kerberos The selected LDAP (Active Directory)
Server requires user credentials. A
Kerberos ticket will be obtained from the
Kerberos (Active Directory) Server and
used to authenticate to the LDAP Server.
The Password will be sent across the
network encrypted and will be
unreadable to third parties.
In order to use Kerberos as a bind
method, you must first configure
Kerberos settings. If using “user's
credentials”, make sure that Kerberos
Authentication is required for E-mail.
5 Use Device User's Credentials You can only use this setting if Authentication is enabled for SMTP and
individual device users have accounts on the SMTP server. In most cases,
Use Public Credentials is the preferred method.
6 Use Public Credentials Use this setting to set a single name and password for SMTP authentication
for the device to use for all users.
These public credentials are used to connect to the LDAP directly. When
public credentials are entered, these credentials are used by the device to
access the LDAP directory when any user uses the device.
7 LDAP Server Type the host name or TCP/IP address of the LDAP server whose database
contains the centralized address book.
NOTE: Some products recognize only TCP/IP addresses. In such cases,
host names are converted to the equivalent TCP/IP address.
8 Port Type the TCP/IP port number on which the server is processing LDAP
requests. This is typically port 3268.
9 Find Server Click this button to search for available LDAP servers.
10 Find Settings Click this button to have the product attempt to determine the best settings
for the specified server when searching the LDAP database.
ENWW Addressing Settings 75
Table 4-9 Addressing Settings (continued)
Callout Area on the screen Information or capability that the area provides
11 Search Root Type the Distinguished Name (DN) of the entry in the LDAP directory
structure where address searching is to begin. A DN is made up of
"attribute=value" pairs, separated by commas. For example:
ou=departmentname,o=companyname
ou=marketing,o=Hewlett Packard,c=US
o=hp.com
ou=engineering,cn=users,dc=hp,dc=com
NOTE: For some LDAP servers, the search root can be left blank (in which
case its root node will be assumed).
12
13 Match the name entered with
14 Retrieve the recipient's E-mail
Device user information
retrieval method
the LDAP attribute of
address using attribute of
Exchange 5.5 Defaults Select this option if you are connecting to
a Microsoft Exchange 5.5 server that is
running LDAP. The LDAP attribute
values are automatically set.
Active Directory Defaults Select this option if you are connecting to
Custom Select this option if you need to manually
Type the attribute in the LDAP database that identifies a person in the
address book. The value of this attribute will be compared to the name that
the user types in order to retrieve the person's e-mail address. The following
are a few possible LDAP attributes:
uid: User Identifier
●
cn: Common Name
●
sn: Surname (Last Name)
●
givenName: First Name
●
Type the LDAP attribute that contains the person's e-mail address. The
following are two of the possible LDAP attributes:
rfc822Mailbox
●
a Microsoft Exchange Server 2000
server that is running LDAP. The LDAP
attribute values are automatically set.
configure the LDAP attribute values.
mail
●
15 Advanced Click this button to open a new screen where you can set advanced LDAP
server features. For more information, see
on page 77.
16 Test Click this button to test the settings that you specified.
Advanced Addressing Settings
76 Chapter 4 Setting the digital sending options ENWW
Advanced Addressing Settings
The following illustration and table describe how to use the Advanced Addressing Settings screen.
Figure 4-13 Advanced Addressing Settings screen
Table 4-10 Advanced Addressing Settings
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server
2 Help Click to open a help file that contains information about the screens on the
3 Advanced Search Options Select the advanced LDAP server search settings. The following settings are
4 Find entries in the Database Select whether the LDAP search queries include entries that begin with the
on page 5.
Digital Sending tab.
available.
Max LDAP Addresses. Use this control to set the number of matching
●
e-mail addresses returned by a single search. The smaller the number,
the quicker the search.
Max Search Time. Use this control to set the amount of time that the
●
device will wait for a response from the LDAP server. In environments
where the LDAP server is busy or the network is slow, this timeout
should be increased.
LDAP Filter Condition. Use this control to set up an optional LDAP
●
filter to “filter out” e-mail addresses.
partial name or all entries that contain the partial name anywhere within the
entry's name.
ENWW Addressing Settings 77
Log
Use the Log screen to view digital sending job information, including any errors that occur. The following
illustration and table describe how to use this screen.
NOTE: If the HP DSS has been installed, digital-sending activities are logged in the HP DSS instead
of in the HP EWS. To view the log, open the HP MFP DSS Configuration Utility, and then click the
Log tab. The entries visible in HP EWS are only those related to activities configured either at the control
panel or through HP EWS screens.
Figure 4-14 Log screen
Table 4-11 Log
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Help Click to open a help file that contains information about the screens on the Digital
3 Severity Lists the severity of the error, if applicable, for each log entry.
4 Device Lists the TCP/IP address of the device.
5 User Lists the user that initiated the event.
6 Event Describes if the event was successful or if an error occurred.
7 Time Shows the time for each log entry.
8 Save Click this button to save the log information to a file.
For more information, see Navigating through the HP Embedded Web Server
on page 5.
Sending tab.
78 Chapter 4 Setting the digital sending options ENWW
Table 4-11 Log (continued)
Callout Area on the screen Information or capability that the area provides
9 Details Select the log entry and then click the Details button to view the log entry details.
10 Refresh Click this button to update the view to include the latest log information.
11 Clear Click this button to clear the information from the log.
NOTE: Clicking the Clear button merely clears the log that appears onscreen. The
log entries remain on the product for job-accounting purposes.
When you click the Details button on the Log screen, the Details screen appears. This screen shows
information about digital sending jobs, such as job ID, the time the job was sent, the sender name, and
other details.
Figure 4-15 Details screen
For jobs that were not sent successfully, a Troubleshoot button appears at the bottom of the Details
screen. When you click Troubleshoot, the Troubleshoot screen appears. Click the underlined link that
appears below the details to open a screen that can help you troubleshoot the problem.
ENWW Log 79
Preferences
Use the Preferences Settings screen to configure general settings for the digital-sending features. The
following illustration and table describe how to use this screen.
Figure 4-16 Preferences Settings screen
Table 4-12 Preferences Settings
Callout Area on screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Help Click to open a help file that contains information about the screens on the Digital
3 Document Size Select the default media size that you want the product scanner to use when
4 Document Type Select the default media type that you want the product image processor to use
5 2 Sided Document Select this check box to have the product scan both sides of a document.
6 Auto Settings Reset Use the time-outs options to reset all digital sending settings that are associated
For more information, see Navigating through the HP Embedded Web Server
on page 5.
Sending tab.
scanning a document.
when scanning a document.
Text
●
Photo
●
Mixed
●
with a job to the product default settings. You can have the settings reset
immediately after a digital-send operation in which the settings have been changed
by a user, or to delay the reset for any interval from 10 to 300 seconds.
80 Chapter 4 Setting the digital sending options ENWW
5 Managing network operation from the
Networking screens
Overview
Use the Networking screens to configure and manage your product on your network. The appearance
and features of the screens available from the Networking tab differ, depending on the model and
version of your HP Jetdirect print server. The following screen is similar to what you might see when
you click Networking. From the left navigational bar, click the Networking menu for the screen that
you want to view.
Figure 5-1 Network Settings screen
Table 5-1 Network Settings
Callout Area on screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Select Language Select the language for the Networking tab. The list of languages that are available
3 Support/Help Click Support or ? for more information about the options on the Networking tab.
ENWW Overview 81
For more information, see Navigating through the HP Embedded Web Server
on page 5.
in the Networking tab is not identical to the list of languages that are available in
the Settings tab.
Depending on your HP Jetdirect print server model and operating version, the following are some tasks
that you can perform from the Networking screens:
Change network configuration settings for various types of network connections.
●
Turn on or turn off management protocols.
●
Set up a support contact and support URLs.
●
Set a password to control access to the product and network configuration settings. This password
●
is synchronized with the password that you set on the Security screen under the Settings tab, so
you may set or reset it from either screen.
Configure the security of your product through the use of passwords, access lists, and management
●
protocols.
View general network status information, including network statistics that are stored on the print
●
server, for network troubleshooting or optimization.
View protocol information for all supported network connections.
●
Open the HP Jetdirect Configuration page. See
●
HP Jetdirect Security Configuration Wizard
on page 83.
Set the frequency at which the HP EWS checks the network status.
●
For more information about the Networking screens, see the following sources:
Help. On each Networking screen, a Support and ? link provide descriptions of the networking
●
features. Also, from the Support screen you can gain access to additional help from the HP Web
site.
82 Chapter 5 Managing network operation from the Networking screens ENWW
HP Jetdirect Security Configuration Wizard
Use the HP Jetdirect Security Configuration Wizard to configure security settings for HP Jetdirect
print server management.
HP Web Jetadmin is a powerful web-based software utility for installing, configuring, and managing
network-connected devices. Since it can install and configure devices, it must be able to secure itself
against unwanted access. Not only can it secure itself against unwanted users, it can also secure the
devices it manages against unwanted access. Securing devices is important for the following reasons:
Reduce printer down time
●
Reduce help desk calls
●
Minimize troubleshooting visits
●
Minimize consumable usage
●
NOTE: If you use HP Web Jetadmin to configure your printer, HP recommends that you configure HP
Jetdirect security settings with HP Web Jetadmin.
As HP Jetdirect firmware is enhanced or revised, performance and security issues are addressed.
Always keep the firmware on the printer at the latest revision level to ensure maximum security. HP Web
Jetadmin provides the ability to upgrade HP Jetdirect firmware either individually or in batches
The following illustration describes how to use this screen.
Figure 5-2 HP Jetdirect Security Configuration Wizard
ENWW HP Jetdirect Security Configuration Wizard 83
84 Chapter 5 Managing network operation from the Networking screens ENWW
6 Using the Other Links as a resource
The Other Links box contains three permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for genuine HP supplies.
Figure 6-1 Device Status screen
NOTE: You can use the Edit Other Links screen on the Settings tab to add up to five customized
links to the Web sites of your choice. These links appear throughout the EWS screens, in the Other
Links box beneath the left navigational bar. For more information, see
The following sections describe each of the links that appear by default in the Other Links box.
hp instant support
Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects
diagnostic information from your product and matches it with the HP information database. At hp instant
support, you can find intelligent solutions that help you resolve problems quickly and easily.
How hp instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard Company when
you click hp instant support. The hp instant support Web site reads the product data to analyze the
product's current status. The Web site creates a customized Web page that appears in the browser
window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs
you to additional services that are available for your product.
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information
(for example, the serial number, error conditions, and product status) that will be forwarded. HewlettPackard treats this information as confidential.
Edit Other Links on page 44.
ENWW hp instant support 85
Information you can get from hp instant support
The hp instant support Web site provides these tools for troubleshooting and for maintenance:
Firmware and software updates.
●
Troubleshooting for recent events that are listed on the Event Log. For example, the product might
●
show a jam as the most recent event listed in the event Log. The hp instant support Web site detects
the event and provides troubleshooting information for the jam.
Support packs.
●
Product documentation, such as user guides and getting started guides.
●
Shop for Supplies
The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies
from a reseller of your choice. The supplies that you need are preselected. You can change quantities
or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that
the correct supplies are ordered through your selected reseller.
86 Chapter 6 Using the Other Links as a resource ENWW
Product Support
The Product Support link connects you to a Web page that brings together a comprehensive menu of
support resources that business people need. From this Web page, you can accomplish these tasks
and more:
Find a list of HP products at one site: computers, workstations, servers, storage devices, printer,
●
scanners, digital imaging, and mobile devices.
Obtain technical support. Solve a problem; find information to set up, install, and configure your
●
product; discover and use a product; maintain your product; upgrade and migrate your product
software and driver; and recycle products or dispose of them correctly.
Gain access to self-solve resources such as FAQs, user documentation, features and
●
specifications, and product-compatibility information.
Collaborate with HP and with your peers through discussion groups, e-mail support, and phone
●
support.
Use task-based navigation to identify the task area that you want to work on and quickly discover
●
related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers and other
announcements, and training and education opportunities.
Information about fax features and settings can be found at the following web site.
www.hp.com/go/mfpfaxaccessory300
My Service Provider and My Service Contract
The My Service Provider and the My Service Contract links appear only if they have been created
(and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The link
can then be clicked by any user to get information about the service provider and the service contract.
The information, which can be up to 50 characters long, is stored in the permanent storage of the product.
ENWW Product Support 87
88 Chapter 6 Using the Other Links as a resource ENWW
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