HP LaserJet M830 User Manual

LASERJET ENTERPRISE FLOW MFP M830

User Guide

M830z

HP LaserJet Enterprise flow MFP M830

User Guide

Copyright and License

© 2013 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.

The information contained herein is subject to
change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.

Part number: CF367-90904

Edition 1, 10/2013

Trademark Credits

®

, Adobe Photoshop®, Acrobat®, and

Adobe
PostScript

®

are trademarks of Adobe Systems

Incorporated.

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Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholder­authorized copying only. Don't steal music.

Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.

®

is a registered trademark of The Open

UNIX
Group.

Table of contents

1 Product introduction ..................................................................................................................................... 1

Product comparison .............................................................................................................................................. 2

Product views ........................................................................................................................................................ 5

Product front view ............................................................................................................................... 5

Product back view ............................................................................................................................... 6

Interface ports ..................................................................................................................................... 7

Control-panel view .............................................................................................................................. 8

Finishing accessory views ................................................................................................................................... 10

Stapler/stacker ................................................................................................................................. 10

Stapler/stacker with hole punch ....................................................................................................... 11

Booklet maker ................................................................................................................................... 12

Product hardware setup and software installation ............................................................................................ 13

2 Paper trays ................................................................................................................................................. 15

Configure trays for paper type and size .............................................................................................................. 16

Configure a tray when loading paper ............................................................................................... 16

Configure a tray to match print job settings .................................................................................... 16

Configure a tray by using the control panel ..................................................................................... 16

Load Tray 1 .......................................................................................................................................................... 17

Load Tray 2 and Tray 3 ........................................................................................................................................ 21

Load Tray 4 and Tray 5 ........................................................................................................................................ 25

Configure the default staple location ................................................................................................................. 27

Configure the default hole punch location ......................................................................................................... 27

3 Parts, supplies, and accessories ................................................................................................................... 29

Order parts, accessories, and supplies ............................................................................................................... 30

Ordering ............................................................................................................................................. 30

Parts and supplies ............................................................................................................................. 30

Accessories ........................................................................................................................................ 32

Replace the toner cartridge ................................................................................................................................. 33

ENWW iii

4 Print ........................................................................................................................................................... 37

Print tasks (Windows) .......................................................................................................................................... 38

How to print (Windows) ..................................................................................................................... 38

Automatically print on both sides (Windows) .................................................................................. 39

Manually print on both sides (Windows) .......................................................................................... 41

Print multiple pages per sheet (Windows) ....................................................................................... 43

Select the paper type (Windows) ...................................................................................................... 45

Print tasks (Mac OS X) .......................................................................................................................................... 48

How to print (Mac OS X) ..................................................................................................................... 48

Automatically print on both sides (Mac OS X) .................................................................................. 48

Manually print on both sides (Mac OS X) .......................................................................................... 48

Print multiple pages per sheet (Mac OS X) ....................................................................................... 48

Select the paper type (Mac OS X) ...................................................................................................... 49

Store print jobs on the product ........................................................................................................................... 50

Create a stored job (Windows) .......................................................................................................... 50

Create a stored job (Mac OS X) .......................................................................................................... 52

Print a stored job ............................................................................................................................... 53

Delete a stored job ............................................................................................................................ 53

Mobile printing ..................................................................................................................................................... 54

HP ePrint ............................................................................................................................................ 54

HP ePrint software ............................................................................................................................ 54

AirPrint ............................................................................................................................................... 55

Print from the USB port ....................................................................................................................................... 56

Enable the USB port for printing ....................................................................................................... 56

Print USB documents ........................................................................................................................ 56

5 Copy ........................................................................................................................................................... 57

Make a copy ......................................................................................................................................................... 58

Copy on both sides (duplex) ................................................................................................................................ 60

Copy on both sides automatically ..................................................................................................... 60

Copy on both sides manually ............................................................................................................ 60

Optimize copy quality for text or pictures .......................................................................................................... 61

6 Scan/send ................................................................................................................................................... 63

Set up scan/send features .................................................................................................................................. 64

Create a Quick Set ................................................................................................................................................ 66

Send a scanned document to a network folder .................................................................................................. 68

Send a scanned document to one or more email addresses .............................................................................. 71

Use the address book to send email ................................................................................................................... 74

Add contacts to the address book from the product control panel ................................................. 74

iv ENWW

Send a document to email by using the address book ..................................................................... 76

7 Fax ............................................................................................................................................................. 79

Set up fax ............................................................................................................................................................. 80

The first time the product is turned on with a fax accessory installed ........................................... 80

After initial product hardware setup ................................................................................................ 80

Change fax configurations .................................................................................................................................. 81

Fax dialing settings ........................................................................................................................... 81

General fax send settings ................................................................................................................. 82

Fax receive settings .......................................................................................................................... 83

Send a fax ............................................................................................................................................................ 85

8 Manage the product ..................................................................................................................................... 87

HP Embedded Web Server ................................................................................................................................... 88

How to access the HP Embedded Web Server (EWS) ........................................................................ 88

HP Utility for Mac OS X ......................................................................................................................................... 89

Open HP Utility .................................................................................................................................. 89

HP Utility features ............................................................................................................................. 89

Use HP Web Jetadmin software .......................................................................................................................... 91

Economy settings ................................................................................................................................................ 92

Print with EconoMode ....................................................................................................................... 92

Set Sleep mode ................................................................................................................................. 92

Set the Sleep Schedule ...................................................................................................................... 93

Product security features .................................................................................................................................... 94

Security statements .......................................................................................................................... 94

IP Security .......................................................................................................................................... 94

Sign in to the product ........................................................................................................................ 94

Assign a system password ................................................................................................................ 94

Encryption support: HP High Performance Secure Hard Disks ........................................................ 95

Software and firmware updates ......................................................................................................................... 96

9 Solve problems ........................................................................................................................................... 97

Restore factory-set defaults ............................................................................................................................... 98

Control panel help system .................................................................................................................................. 99

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel .................... 100

Change the “Very Low” settings ..................................................................................................... 100

For products with fax capability ................................................................................... 100

Order supplies ................................................................................................................................. 101

Product does not pick up paper or misfeeds .................................................................................................... 102

The product does not pick up paper ............................................................................................... 102

ENWW v

The product picks up multiple sheets of paper .............................................................................. 102

The document feeder jams, skews, or picks up multiple sheets of paper .................................... 102

Clear jams .......................................................................................................................................................... 104

Auto-navigation for clearing jams .................................................................................................. 104

Experiencing frequent or recurring paper jams? ............................................................................ 104

Clear jams in the front door ............................................................................................................ 105

Clear jams in Tray 1 ......................................................................................................................... 108

Clear jams in the right door ............................................................................................................. 111

Clear jams in Tray 2 and Tray 3 ....................................................................................................... 114

Clear jams in Tray 4 and Tray 5 ....................................................................................................... 115

Clear jams in the duplexer .............................................................................................................. 119

Clear jams in the left door (fuser area) ........................................................................................... 124

Clear jams in the stapler/stacker accessory .................................................................................. 127

Clear jams in the stapler/stacker ................................................................................. 127

Clear connection jams .................................................................................................. 128

Clear Staple 1 jams ....................................................................................................... 129

Clear jams in the stapler/stacker with hole punch accessory ....................................................... 133

Clear top left door jams in the stapler/stacker with hole punch accessory ................ 133

Clear a connection jam in the stapler/stacker with hole punch accessory ................. 136

Clear Staple 1 jams ....................................................................................................... 140

Clear jams in the booklet maker accessory .................................................................................... 144

Clear jams in the front left door of the booklet maker ................................................ 144

Clear connection jams .................................................................................................. 147

Clear Staple 1 jams ....................................................................................................... 148

Clear staple jams in the booklet maker ....................................................................... 150

Clear jams in the document feeder ................................................................................................. 155

Improve print quality ......................................................................................................................................... 159

Print from a different software program ....................................................................................... 159

Check the paper-type setting for the print job ............................................................................... 159

Check the paper type setting (Windows) ..................................................................... 159

Check the paper type setting (Mac OS X) ..................................................................... 160

Check toner-cartridge status .......................................................................................................... 160

Print a cleaning page ...................................................................................................................... 161

Visually inspect the toner-cartridge ............................................................................................... 161

Check paper and the printing environment .................................................................................... 161

Use paper that meets HP specifications ...................................................................... 161

Check the environment ................................................................................................. 162

Check the EconoMode settings ....................................................................................................... 162

Try a different print driver .............................................................................................................. 163

Set the individual tray alignment ................................................................................................... 163

Improve copy image quality .............................................................................................................................. 165

vi ENWW

Check the scanner glass for dirt and smudges ............................................................................... 165

Calibrate the scanner ...................................................................................................................... 166

Check the paper settings ................................................................................................................ 166

Check the paper size and type configuration ............................................................... 166

Select the tray to use for the copy ............................................................................... 167

Check the image-adjustment settings ........................................................................................... 167

Optimize copy quality for text or pictures ...................................................................................... 167

Edge-to-edge copying .................................................................................................................... 167

Clean the pickup rollers and separation pad in the document feeder ........................................... 168

Improve scan image quality .............................................................................................................................. 169

Check the scanner glass for dirt and smudges ............................................................................... 169

Check the resolution settings ......................................................................................................... 170

Check the image-adjustment settings ........................................................................................... 170

Optimize scan quality for text or pictures ...................................................................................... 171

Check the output-quality settings .................................................................................................. 171

Clean the pickup rollers and separation pad in the document feeder ........................................... 172

Improve fax image quality ................................................................................................................................ 173

Check the scanner glass for dirt and smudges ............................................................................... 173

Check the send-fax resolution settings ......................................................................................... 174

Check the image-adjustment settings ........................................................................................... 175

Optimize fax quality for text or pictures ........................................................................................ 175

Check the error-correction settings ............................................................................................... 175

Send to a different fax machine ..................................................................................................... 176

Clean the pickup rollers and separation pad in the document feeder ........................................... 176

Check the fit-to-page setting ......................................................................................................... 177

Check the sender's fax machine ..................................................................................................... 177

Solve wired network problems ......................................................................................................................... 178

Poor physical connection ................................................................................................................ 178

The computer is using the incorrect IP address for the product ................................................... 178

The computer is unable to communicate with the product ........................................................... 178

The product is using incorrect link and duplex settings for the network ...................................... 179

New software programs might be causing compatibility problems ............................................. 179

The computer or workstation might be set up incorrectly ............................................................ 179

The product is disabled, or other network settings are incorrect ................................................. 179

Solve fax problems ............................................................................................................................................ 180

Checklist for solving fax problems ................................................................................................. 180

What type of phone line are you using? ....................................................................... 180

Are you using a surge-protection device? .................................................................... 180

Are you using a phone company voice-messaging service or an answering

machine? ....................................................................................................................... 180

Does your phone line have a call-waiting feature? ..................................................... 181

ENWW vii

Check fax accessory status .......................................................................................... 181

General fax problems ...................................................................................................................... 182

The fax failed to send ................................................................................................... 182

An Out of Memory status message displays on the product control panel ................ 182

Print quality of a photo is poor or prints as a gray box ............................................... 182

You touched the Stop button to cancel a fax, but the fax was still sent ..................... 182

No fax address book button displays ........................................................................... 182

Not able to locate the Fax settings in HP Web Jetadmin ............................................. 182

The header is appended to the top of the page when the overlay option is

enabled ......................................................................................................................... 182

A mix of names and numbers is in the recipients box ................................................. 182

A one-page fax prints as two pages ............................................................................. 183

A document stops in the document feeder in the middle of faxing ............................ 183

The volume for sounds coming from the fax accessory is too high or too low .......... 183

Index ........................................................................................................................................................... 185

viii ENWW

1 Product introduction

●

Product comparison

●

Product views

●

Finishing accessory views

●

Product hardware setup and software installation

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 1

Product comparison

Configuration A Configuration B Configuration C

Paper handling Tray 1 (100-sheet capacity)

Tray 2 and Tray 3 (500-sheet capacity each)

Tray 4 and Tray 5 (combined 3,500-sheet

Two-bin stapler/stacker

Two-bin stapler/stacker with hole punch

Booklet maker

Automatic duplex printing

Connectivity 10/100/1000 Ethernet LAN connection with

Easy-access USB port for printing and

Wireless direct accessory for “touch”

Storage HP High-Performance Secure Hard Disk

Control-panel display and
input

Retractable keyboard

Print Prints 55 pages per minute (ppm) on A4 and

capacity)

IPv4 and IPv6

scanning without a computer and
upgrading the firmware

printing from mobile devices (optional on
some printers)

Touchscreen control panel

Letter-size paper

Easy-access USB printing (no computer

required)

Wireless direct accessory for “touch”

Mobile printing using the following:

Fax

Copy and Scan Copies and scans 55 pages ppm on A4 and

printing from mobile devices (optional on
some printers)

●

HP ePrint

●

HP ePrint software

●

HP ePrint Enterprise

●

HP ePrint Home & Biz

●

HP Printer Control

●

Google Cloud Print

●

AirPrint

Letter-size paper

1

2 Chapter 1 Product introduction ENWW

Configuration A Configuration B Configuration C

Easy-access USB copying and scanning (no

computer required)

200-page document feeder with electronic

duplex copying and scanning and multi-pick
detection

Digital Send Send to E-mail, Save to USB, Save to

Network Folder, and Save to SharePoint®

options

Supported operating

23

systems

Windows XP SP2 or later, 32-bit and 64-bit

NOTE: The software installer does not

support the 64-bit version, but the print
driver supports it.

NOTE: Microsoft retired mainstream

support for Windows XP in April 2009. HP
will continue to provide best-effort support
for the discontinued XP operating system.

Windows Vista, 32-bit and 64-bit

NOTE: Windows Vista Starter is not

supported by the software installer or the
print driver.

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

NOTE: UPD PCL 5 is not supported for

Windows 8.

Windows 2003 Server SP1 or later, 32-bit

and 64-bit

NOTE: The software installer does not

support the 64-bit version, but the print
driver supports it.

NOTE: Microsoft retired mainstream

support for Windows Server 2003 in July

2010. HP will continue to provide best­effort support for the discontinued Server
2003 operating system.

Windows Server 2008, 32-bit and 64-bit

Windows Server 2008 R2, 64-bit

Windows Server 2012, 64-bit

NOTE: UPD PCL 5 is not supported for

Windows Server 2012.

ENWW Product comparison 3

Configuration A Configuration B Configuration C

Mac OS X 10.6, 10.7 Lion, and 10.8

Mountain Lion

1

The HP ePrint Software supports the following operating systems: Windows® XP SP2 or greater (32-bit) up to ePrint Software
version 3; Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); and Mac OS X versions

10.6, 10.7 Lion, and 10.8 Mountain Lion.

2

The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to
the in-box software installation CD. For a current list of supported operating systems, go to
for HP's all-inclusive help for your product. If you are located outside the US, go to
click Product Support & Troubleshooting, enter the product name, and then select Search.

3

The HP Software Installer CD for Windows and Mac installs the HP PCL 6 discrete driver and .NET 3.5 SP1 for Windows operating
systems, the .NET 4.0 for Windows 8 and Windows Server 2012, and the Mac driver and Mac Utility for the Mac operating systems.
Other optional software is also included on the installation CD.

www.hp.com/support, select a country/region,

www.hp.com/support/ljflowMFPM830

4 Chapter 1 Product introduction ENWW

Product views

●

Product front view

●

Product back view

●

Interface ports

●

Control-panel view

Product front view

15

1

2 43 5

6
7

8

9

10
11

14

1 On/off button

2 Front door (access to the toner cartridge)

3 Hardware integration pocket (for connecting accessory and third-party devices)

4 Document feeder

5 Document-feeder output bin

6 Control panel with color touchscreen display (tilts up for easier viewing)

7 Keyboard (pull the keyboard straight out to use it)

8Tray 1

9 Right-side door (access for clearing jams)

10 Lower-right door (access for clearing jams)

11 Tray 4

12 Tray 5

13

12

13 Tray 3

14 Tray 2

15 Finishing accessory (varies with product configuration)

ENWW Product views 5

Product back view

NOTE: The product is shown without a finishing accessory attached.

5

1

4

3

2

1 Left door (access to the fuser and the duplexer)

2 Power connection

3 Connection for a finishing accessory

4 Model and serial number label

5 Formatter (contains the interface ports)

6 Chapter 1 Product introduction ENWW

Interface ports

1 USB port for connecting external USB devices (this port might be covered)

2 Hi-Speed USB 2.0 printing port

3 Local area network (LAN) Ethernet (RJ-45) network port

1
2

3

4

5

NOTE: For Easy-access USB printing, use the USB port near the control panel.

4 Foreign interface harness (for connecting third-party devices)

5Fax port

ENWW Product views 7

Control-panel view

S D F G

enter

k

Folder

K L

H J

:

;

Network

The Home screen provides access to the product features and indicates the current status of the product.

You can return to the Home screen at any time by touching the Home button on the left side of the product
control panel. You can also touch the Home button in the upper-left corner of most screens.

NOTE: HP regularly updates features that are available in the product firmware. To take advantage of the

most current features, upgrade the product firmware. To download the most recent firmware upgrade file,
go to

www.hp.com/support/ljflowMFPM830 for HP's all-inclusive help for your product. If you are located

outside the US, go to

Troubleshooting, enter the product name, and then select Search.

NOTE: The features that appear on the Home screen can vary, depending on the product configuration.

www.hp.com/support, select a country/region, click Product Support &

4

6 7 8 9 10 11

5

3
2

1

Network Folder

12

13

14

:

enter

caps lock

16

A S D F G H J K L

shift

Z X C V B N M

@ alt

1 Home button Touch to return to the product Home screen at any time.

2 Refresh button Touch the Refresh button to clear changes and restore the default settings.

3 Sign In or Sign Out

Touch the Sign In button to access secured features.

button

Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.

4 HP logo or Home button

On any screen other than the Home screen, the HP logo changes to a Home

Home

button to return to the Home screen.

“

;

‘

?

shift

,

.

/

alt

15

button. Touch the

5 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can

cancel or continue the job.

6 Start button Touch the Start button to start a copy job.

7 Product status The status line provides information about the overall product status.

8 Language Selection

Touch the Language Selection button to select the language for the control-panel display.

button

9 Sleep button Touch the Sleep button to put the product into Sleep mode.

10 Network button Touch the Network button to find information about the network connection.

11 Help button Touch the Help button to open the embedded help system.

12 Copies field The Copies field indicates the number of copies that the product is set to make.

13 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

8 Chapter 1 Product introduction ENWW

14 Features Depending on the product configuration, the features that appear in this area can include any of the

following items:

●

Quick Sets

●

Copy

●

E-mail

●

Fax

●

Save to USB

●

Save to Network Folder

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Save to SharePoint®

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

15 Keyboard This product includes a physical keyboard. The keys are mapped to your language in the same way

16 Easy-access USB port Insert a USB flash drive for printing and scanning without a computer or to update the product

the virtual keyboard on the product control panel is mapped. If you select a different keyboard
layout for the virtual keyboard, the keys on the physical keyboard are remapped to match the new
settings.

firmware.

NOTE: An administrator must enable this port before use. See

on page 56.

Print from the USB port

ENWW Product views 9

Finishing accessory views

●

Stapler/stacker

●

Stapler/stacker with hole punch

●

Booklet maker

Stapler/stacker

2 3 4 5

1

6

1 Stapler/stacker output bins

2 Stapler/stacker output slot

3 Front door

4Top cover

5 Upper release latch

6Stapler 1

7 Lower release latch

7

10 Chapter 1 Product introduction ENWW

Stapler/stacker with hole punch

2 3 4 5

1

1 Stapler/stacker output bins

2 Stapler/stacker output slot

6

7

8

9

3 Front door

4Top cover

5 Upper release latch

6 Hole punch

7 Chad collector

8Stapler 1

9 Lower release latch

ENWW Finishing accessory views 11

Booklet maker

3

4 5 6 7

8

9

10

2

1

1 Booklet output bin

2 Booklet output slot

3 Stapler/stacker output bins

4 Stapler/stacker output slot

5 Front door

6Top cover

7 Upper release latch

8Stapler 1

9 Upper paper delivery guide

10 Lower paper delivery guide

11 Saddle-stitch carriage, access to stapler 2 and stapler 3

11

12

13

12 Paper-advancement knobs for clearing jams

13 Lower release latch

12 Chapter 1 Product introduction ENWW

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.

In the US, go to

Outside the US, follow these steps:

1. Go to

2. Select your country/region.

3. Click Product Support & Troubleshooting.

4. Enter the product name, and then select Search.

Select your product to find the following support:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830 for HP's all-inclusive help for your product.

www.hp.com/support.

ENWW Product hardware setup and software installation 13

14 Chapter 1 Product introduction ENWW

2 Paper trays

●

Configure trays for paper type and size

●

Load Tray 1

●

Load Tray 2 and Tray 3

●

Load Tray 4 and Tray 5

●

Configure the default staple location

●

Configure the default hole punch location

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 15

Configure trays for paper type and size

The product automatically prompts you to configure a tray for type and size in the following situations:

●

When you load paper into the tray

●

When you specify a particular tray or paper type for a print job through the print driver or a software
program and the tray is not configured to match the print-job’s settings

NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is configured for the Any Size

paper size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the
product prints from Tray 1, even if the paper type and size settings in the print job do not match the paper
loaded in Tray 1.

Configure a tray when loading paper

1. Load paper in the tray.

2. The tray configuration message displays on the product control panel.

3. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

4. Select the correct type and size, and then touch the OK button.

Configure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be configured, a tray configuration message displays on the product control panel.

3. Load the tray with the specified type and size of paper, and then close the tray.

4. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

5. Select the correct type and size, and then touch the OK button.

Configure a tray by using the control panel

You can also configure the trays for type and size without a prompt from the product.

1. From the Home screen on the product control panel, scroll to and touch the Trays button.

2. Touch the line for the tray that you want to configure, and then touch the Modify button.

3. Select the paper type and size from the lists of options.

4. Touch the OK button to save your selection.

16 Chapter 2 Paper trays ENWW

Load Tray 1

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

3. Load paper in the tray. See Table 2-1 Tray 1

paper orientation on page 18.

TIP: To achieve the highest print-quality, HP

recommends that you load the paper long-edge
first.

ENWW Load Tray 1 17

4. Make sure that the paper fits under the fill line on

the paper guides.

5. Adjust the side guides so that they lightly touch

the paper stack, but do not bend it.

Table 2-1 Tray 1 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted, letterhead, or
labels

Portrait 1-sided printing Face-up

Top edge toward the back of the product

18 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Automatic 2-sided printing Face-up

Top edge toward the back of the product

Prepunched Portrait 1-sided printing Face-down

Holes towards the right of the tray

Preprinted or letterhead Landscape 1-sided printing Face-up

Top edge toward the back of the product

ENWW Load Tray 1 19

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Automatic 2-sided printing Face-up

Top edge toward the back of the product

Envelopes Short edge of the envelope

feeding into the product

1-sided printing Face-up

Top edge toward the back of the product

20 Chapter 2 Paper trays ENWW

Load Tray 2 and Tray 3

NOTE: The procedure to load paper for Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

2. Adjust the paper-length and paper-width guides

by squeezing the adjustment latches and sliding
the guides to the size of the paper being used.

3. Load paper into the tray. Check the paper to

verify the guides lightly touch the stack, but do
not bend it.

NOTE: To prevent jams, do not overfill the tray.

Be sure that the top of the stack is below the tray
full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might appear during printing or
the paper might jam.

ENWW Load Tray 2 and Tray 3 21

4. Close the tray.

Y

X

5. The control panel shows the tray’s paper type

and size. If the configuration is not correct, follow
the instructions on the control panel to change
the type or size.

6. For custom-size paper, you need to specify the X

and Y dimensions for the paper when the prompt
displays on the product control panel.

Table 2-2 Tray 2 and Tray 3 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted or letterhead Portrait 1-sided printing Face-down

Top edge at the back of the tray

22 Chapter 2 Paper trays ENWW

Table 2-2 Tray 2 and Tray 3 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Automatic 2-sided printing Face-up

Top edge at the back of the tray

Landscape 1-sided printing Face-down

Bottom edge toward the right side of the tray

Automatic 2-sided printing Face-up

Bottom edge toward the right side of the tray

ENWW Load Tray 2 and Tray 3 23

Table 2-2 Tray 2 and Tray 3 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Prepunched Portrait 1-sided printing Holes toward the right side of the tray

Automatic 2–sided printing Holes toward the left side of the tray

24 Chapter 2 Paper trays ENWW

Load Tray 4 and Tray 5

Tray 4 and Tray 5 support only A4 and Letter-size paper.

1. Open the right and left sides of the tray.

2. On each side, adjust the paper-size lever to the

correct position for the paper you are using.

ENWW Load Tray 4 and Tray 5 25

3. Load full reams of paper into each side of the

tray. The right side holds 1,500 sheets of paper.
The left side holds 2,000 sheets of paper.

NOTE: For best results, load full reams of

paper. Avoid dividing reams into smaller sections.

4. Close the right and left sides of the tray.

26 Chapter 2 Paper trays ENWW

Configure the default staple location

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

Stapler/Stacker Settings

●

Stapling

3. Select a staple location from the list of options, and then touch the Save button. The following options

are available:

●

None

●

Top left

●

Top right

●

Two left

●

Two right

●

Two top

●

Two top or left

NOTE: For documents with portrait orientation, the staples are on the left. For documents with

landscape orientation, the staples are on the top.

Configure the default hole punch location

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

Stapler/Stacker Settings

●

Hole Punching

3. Select a hole punch location from the list of options, and then touch the Save button. The following

options are available:

●

None

●

Two left or top

●

Two left

●

Top right

●

Two top

●

Two bottom

●

Three left

●

Three right

ENWW Configure the default staple location 27

●

Three top

●

Three bottom

NOTE: For documents with portrait orientation, the holes are on the left. For documents with

landscape orientation, the holes are on the top.

28 Chapter 2 Paper trays ENWW

3 Parts, supplies, and accessories

●

Order parts, accessories, and supplies

●

Replace the toner cartridge

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 29

Order parts, accessories, and supplies

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter

www.hp.com/buy/parts

the product IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.

Parts and supplies

The following parts are available for the product.

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to
pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is
not provided under the HP product warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for
no additional charge during the product warranty period.

Item D escription Self-replacement options Part number

Maintenance Kit 110V Preventive maintenance kit that

includes the following items:

●

Replacement 110 Volt fuser

Mandatory C2H67A

●

Replacement transfer roller

●

Replacement pickup, feed, and
separation rollers for Tray 2
and Tray 3

●

Replacement pickup and feed
rollers for the High-capacity
input feeder (Tray 4 and Tray

5)

Maintenance Kit 220V Preventive maintenance kit that

includes the following items:

●

Replacement 220 Volt fuser

●

Replacement transfer roller

●

Replacement pickup, feed, and
separation rollers for Tray 2
and Tray 3

●

Replacement pickup and feed
rollers for the High-capacity
input feeder (Tray 4 and Tray

5)

Mandatory C2H57A

30 Chapter 3 Parts, supplies, and accessories ENWW

Item D escription Self-replacement options Part number

Tray 2-5 Roller Kit Replacement pickup and feed rollers

that fit Trays 2, 3, 4, and 5 (order
one kit for each tray)

Tray 1 roller kit Replacement pickup and feed rollers

for Tray 1

110V Fuser Kit Replacement 110 Volt fuser Mandatory CF367-67905

220V Fuser Kit Replacement 220 Volt fuser Mandatory CF367-67906

Transfer Roller Kit Replacement transfer roller Mandatory CF367-67907

HCI Kit Replacement high-capacity input

feeder and stand

Stapler/Stacker Kit Replacement Stapler/Stacker

finishing accessory

Stapler/Stacker 2/3 Hole Punch Kit Replacement Stapler/Stacker with

Hole Punch finishing accessory, 2 or
3 hole version for countries/regions
that use imperial measurements

Stapler/Stacker 2/4 Hole Punch Kit Replacement Stapler/Stacker with

Hole Punch finishing accessory, 2 or
4 hole version for countries/regions
that use metric measurements

Booklet Maker Kit Replacement Booklet Maker

finishing accessory

Mandatory CF367-67903

Mandatory CF367-67904

Mandatory C3F79-37901

Mandatory CZ994-67901

Mandatory CZ995-67901

Mandatory CZ996-67901

Mandatory CZ285-67901

Limiter, Torque Kit Replacement separation-roller

torque limiter for Tray 2 or Tray 3
(order one kit for each tray)

Staple Cartridge Refill Kit Replacement staple cartridge for

Stapler 1 in the Stapler/Stacker,
Stapler/Stacker with Hole Punch, or
the Booklet Maker

2000-Staple Cartridge Kit (2-pack) Replacement set of staple cartridges

for Stapler 2 and 3 in the Booklet
Maker

Black Toner Cartridge Replacement high-capacity toner

cartridge

USB Wireless Print Server Kit Replacement HP Jetdirect ew2500

Document Feeder Roller
Maintenance Kit

512 MB DIMM Kit Replacement 512 MB DIMM Mandatory CF306-67901

Control Panel Assembly Kit Replacement control-panel

Formatter Kit Replacement formatter Mandatory CF367-67912

HDD Replacement Kit Replacement hard disk drive Optional CF367-67913

wireless print server

Replacement roller for the
document feeder

assembly

Mandatory CF367-67908

Mandatory C8091A

Mandatory CC383A

Mandatory CF325X

Mandatory J8026-67901

Mandatory C1P70-67901

Mandatory CF367-67910

ENWW Order parts, accessories, and supplies 31

Accessories

Item Description Part number

HP LaserJet Stapler/Stacker Stapler/stacker finishing accessory CZ994A

HP LaserJet Stapler/Stacker with 2/3 hole punch Stapler/stacker with hole punch finishing accessory for

countries/regions that use imperial measurements

HP LaserJet Stapler/Stacker with 2/4 hole punch Stapler/stacker with hole punch finishing accessory for

countries/regions that use metric measurements

HP LaserJet Booklet Maker/Finisher Booklet maker finishing accessory CZ285A

HP Jetdirect ew2500 Wireless Print Server USB wireless print server J8026A

HP Jetdirect 2800w NFC & Wireless Direct Accessory Wireless direct accessory for “touch” printing from

mobile devices

CZ995A

CZ996A

J8029A

32 Chapter 3 Parts, supplies, and accessories ENWW

Replace the toner cartridge

When a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You can
continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality.

The following illustration shows the toner-cartridge components.

Figure 3-1 Toner cartridge components, back view

2

1 Imaging drum

CAUTION: Do not touch the green roller. Doing so can damage the cartridge.

2 Memory chip

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is on the toner cartridge box.

1. Open the front door. Make sure that the door is

completely open.

1

ENWW Replace the toner cartridge 33

2. Push the button on the lever, and then rotate the

toner-cartridge lever to the down position.

3. Grasp the handle of the used toner cartridge and

pull out to remove it.

4. Remove the new toner cartridge from its

protective bag.

34 Chapter 3 Parts, supplies, and accessories ENWW

5. Align the toner cartridge with its slot, and then

insert the toner cartridge into the product. The
toner cartridge will drop slightly when it is in
place.

6. Push the button on the lever, and then rotate the

toner-cartridge lever to the up position.

7. Close the front door.

ENWW Replace the toner cartridge 35

36 Chapter 3 Parts, supplies, and accessories ENWW

4Print

●

Print tasks (Windows)

●

Print tasks (Mac OS X)

●

Store print jobs on the product

●

Mobile printing

●

Print from the USB port

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 37

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then select Properties or Preferences (the name varies

for different software programs).

3. Click or tap the tabs in the print driver to configure the available options.

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from

this screen.

5. Click or tap the OK button to print the job.

38 Chapter 4 Print ENWW

Automatically print on both sides (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Finishing tab.

ENWW Print tasks (Windows) 39

4. Select the Print on both sides check box. Click

the OK button to close the Document Properties
dialog box.

5. In the Print dialog box, click the OK button to

print the job.

40 Chapter 4 Print ENWW

Manually print on both sides (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Finishing tab.

ENWW Print tasks (Windows) 41

4. Select the Print on both sides check box. Click

the OK button to print the first side of the job.

5. Retrieve the printed stack from the output bin,

and then place it with the printed-side facing up
in Tray 1.

6. If prompted, touch the appropriate control panel

button to continue.

42 Chapter 4 Print ENWW

Print multiple pages per sheet (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Finishing tab.

ENWW Print tasks (Windows) 43

4. Select the number of pages per sheet from the

Pages per sheet drop-down list.

5. Select the correct Print page borders, Page

order, and Orientation options. Click the OK

button to close the Document Properties dialog
box.

6. In the Print dialog box, click the OK button to

print the job.

44 Chapter 4 Print ENWW

Select the paper type (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Paper/Quality tab.

ENWW Print tasks (Windows) 45

4. From the Paper type drop-down list, click the

More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best

describes your paper.

46 Chapter 4 Print ENWW

7. Select the option for the type of paper you are

using, and then click the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box,

click the OK button to print the job.

ENWW Print tasks (Windows) 47

Print tasks (Mac OS X)

How to print (Mac OS X)

The following procedure describes the basic printing process for Mac OS X.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then select other menus to adjust the print

settings.

4. Click the Print button.

Automatically print on both sides (Mac OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (Mac OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select this product.

3. Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

48 Chapter 4 Print ENWW

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Finishing menu.

4. Select a type from the Media-type drop-down list.

5. Click the Print button.

ENWW Print tasks (Mac OS X) 49

Store print jobs on the product

Create a stored job (Windows)

You can store jobs on the product so you can print them at any time.

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Job Storage tab.

50 Chapter 4 Print ENWW

4. Select a Job Storage Mode option.

●

Proof and Hold: Print and proof one copy of
a job, and then print more copies.

●

Personal Job: The job does not print until
you request it at the product control panel.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, you must provide
the required PIN at the control panel. If you
encrypt the job, you must provide the
required password at the control panel.

●

Quick Copy: Print the requested number of
copies of a job and store a copy of the job in
the product memory so you can print it again
later.

●

Stored Job: Store a job on the product and
allow other users to print the job at any time.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, the person who
prints the job must provide the required PIN
at the control panel. If you encrypt the job,
the person who prints the job must provide
the required password at the control panel.

ENWW Store print jobs on the product 51

5. To use a custom user name or job name, click the

Custom button, and then enter the user name or

the job name.

Select which option to use if another stored job
already has that name:

●

Use Job Name + (1-99): Append a unique
number to the end of the job name.

●

Replace Existing File: Overwrite the existing
stored job with the new one.

6. Click the OK button to close the Document

Properties dialog box. In the Print dialog box,
click the OK button to print the job.

Create a stored job (Mac OS X)

You can store jobs on the product so you can print them at any time.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Job Storage menu.

4. In the Mode drop-down list, select the type of stored job.

●

Proof and Hold: Print and proof one copy of a job, and then print more copies.

●

Personal Job: The job does not print until you request it at the product control panel. If you assign
a personal identification number (PIN) to the job, you must provide the required PIN at the control
panel.

52 Chapter 4 Print ENWW

●

Quick Copy: Print the requested number of copies of a job and store a copy of the job in the
product memory so you can print it again later.

●

Stored Job: Store a job on the product and allow other users to print the job at any time. If you
assign a personal identification number (PIN) to the job, the person who prints the job must
provide the required PIN at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the

job name.

Select which option to use if another stored job already has that name.

●

Use Job Name + (1-99): Append a unique number to the end of the job name.

●

Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type

a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product
prompts them to enter this PIN number.

7. Click the Print button to process the job.

Print a stored job

Use the following procedure to print a job that is stored in the product memory.

1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device

Memory button.

2. Select the name of the folder where the job is stored.

3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

4. Adjust the number of copies, and then touch the Start

Delete a stored job

When you send a stored job to the product memory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the
number of jobs that the product can store from the General Settings menu on the product control panel.

Use this procedure to delete a job that is stored in the product memory.

1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device

Memory button.

2. Select the name of the folder where the job is stored.

3. Select the name of the job, and then touch the Delete button.

4. If the job is private or encrypted, enter the PIN or the password, and then touch the Delete button.

button to print the job.

ENWW Store print jobs on the product 53

Mobile printing

HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,
tablet, smartphone, or other mobile device. To determine the best choice for your needs, go to

go/LaserJetMobilePrinting (English only).

HP ePrint

Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email enabled device.

NOTE: The product might require a firmware update to use this feature.

To use HP ePrint, the product must meet these requirements:

●

The product must be connected to a wired or wireless network and have Internet access.

●

HP Web Services must be enabled on the product, and the product must be registered with
HP Connected.

1. Type the product IP address into the address line of a Web browser to open the HP Embedded Web

Server.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

www.hp.com/

NOTE: Enabling Web Services might take several minutes.

4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

For more information, go to
product.

HP ePrint software

The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable
product. After installing the software, open the Print option from within your application, and then select HP
ePrint from the installed printers list. This software makes it easy to find HP ePrint-enabled products that
are registered to your HP Connected account. The target HP product can be at your desk or in a remote
location, such as a branch office or across the globe.

For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on
the network (LAN or WAN) to supported PostScript® products.

Go to

www.hp.com/go/eprintsoftware for drivers and information.

NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver. HP

ePrint software for Mac supports print paths only through HP Connected and does not support direct IP
printing to local network printers.

www.hp.com/go/support to review additional support information for your

54 Chapter 4 Print ENWW

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the
product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following
applications:

●

Mail

●

Photos

●

Safari

●

iBooks

●

Select third-party applications

To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to

www.hp.com/go/airprint.

NOTE: AirPrint does not support USB connections.

ENWW Mobile printing 55

Print from the USB port

This product features easy-access USB printing, so you can quickly print files without sending them from a
computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can
print the following types of files:

●

.pdf

●

.prn

●

.pcl

●

.ps

●

.cht

Enable the USB port for printing

Before you can use this feature, you must enable the USB port. Use the following procedure to enable the
port from the product control-panel menus:

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

General Settings

●

Enable Retrieve from USB

3. Select the Enable option, and then touch the Save button.

Print USB documents

1. Insert the USB flash drive into the easy-access USB port.

NOTE: You might need to remove the cover from the USB port. Pull the cover straight out to remove it.

2. The product detects the USB flash drive. Touch the OK button to access the drive, or, if prompted, select

the Retrieve from USB option from the list of available applications. The Retrieve from USB screen
opens.

3. Select the name of the document that you want to print.

NOTE: The document might be in a folder. Open folders as necessary.

4. To adjust the number of copies, touch the Copies field, and then use the keypad to select the number of

copies.

5. Touch the Start

button to print the document.

56 Chapter 4 Print ENWW

5Copy

●

Make a copy

●

Copy on both sides (duplex)

●

Optimize copy quality for text or pictures

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 57

Make a copy

1. Place the document face-down on the scanner

glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.

2. From the Home screen on the product control

panel, touch the Copy button.

3. To adjust the number of copies, touch the Copies

field to open a keypad.

58 Chapter 5 Copy ENWW

4. Enter the number of copies, and then touch the

OK button.

5. Touch the Start button.

ENWW Make a copy 59

Copy on both sides (duplex)

Copy on both sides automatically

1. Load the original documents face-up in the document feeder with the top of the page leading. Adjust

the paper guides to fit the size of the document.

2. From the Home screen on the product control panel, touch the Copy button.

3. Touch the Sides button.

4. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button.

To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.

To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button.

5. Touch the OK button.

6. Touch the Start

button.

Copy on both sides manually

1. Load the document on the scanner glass according to the indicators on the product.

2. From the Home screen on the product control panel, touch the Copy button.

3. Touch the Sides button.

4. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button.

To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.

To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button.

5. Touch the OK button.

6. Touch the Start

7. The product prompts you to load the next original document. Place it on the glass, and then touch the

Scan button.

8. The product temporarily saves the scanned images. Touch the Finish button to finish printing the

copies.

button.

60 Chapter 5 Copy ENWW

Optimize copy quality for text or pictures

Optimize the copy job for the type of image being copied: text, graphics, or photos.

1. From the Home screen on the product control panel, touch the Copy button.

2. Touch the More Options button, and then touch the Optimize Text/Picture button.

3. Select one of the predefined options, or touch the Manually Adjust button, and then adjust the slider in

the Optimize For area. Touch the OK button.

4. Touch the Start

NOTE: These settings are temporary. After you have finished the job, the product returns to the default

settings.

button.

ENWW Optimize copy quality for text or pictures 61

62 Chapter 5 Copy ENWW

6 Scan/send

●

Set up scan/send features

●

Create a Quick Set

●

Send a scanned document to a network folder

●

Send a scanned document to one or more email addresses

●

Use the address book to send email

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 63

Set up scan/send features

The product offers the following scan and send features:

●

Scan and save files to a folder on your network.

●

Scan and save files to the product memory.

●

Scan and save files to a USB flash drive.

●

Scan and send documents to one or more email addresses.

●

Scan and save documents to one or more Microsoft® SharePoint® sites. This feature is available only on
HP FutureSmart scanners and HP Flow MFPs.

Some scan and send features are not available on the product control panel until you use the HP Embedded
Web Server to enable them.

NOTE: To find detailed information about using the HP Embedded Web Server, click the Help link in the

upper-right corner of each HP Embedded Web Server page.

1. Identify the product IP address or host name. From the Home screen on the product control panel, touch

the Network

2. Open a Web browser, and then enter the product IP address or host name in the address line.

3. When the HP Embedded Web Server opens, click the Scan/Digital Send tab.

button to display the address.

4. If you did not set up the E-mail feature during software installation, you can enable it by using the

HP Embedded Web Server.

a. Click the E-mail Setup link.

b. Select the Enable Send to E-mail check box to enable the feature.

c. Select the outgoing mail server to use, or click the Add button to add a different server to the list.

Follow the on-screen prompts.

NOTE: If you do not know the name of the mail server, you can usually find it by opening your

email program and looking at the outgoing mail configuration settings.

d. In the Address Message area, configure the default setting for the From address. Configuring the

other settings is optional.

e. Click the Apply button at the bottom of the page.

5. Enable the Save to Network Folder Setup feature.

TIP: Establish the network folder before setting up this feature, so the destination path is available

during setup.

a. Click the Save to Network Folder Setup link.

b. Select the Enable Save to Network Folder check box to enable the feature.

c. Configure the options that you want to customize.

d. Click the Apply button at the bottom of the page.

6. Enable the Save to USB feature.

64 Chapter 6 Scan/send ENWW

a. Click the Save to USB Setup link.

b. Select the Enable Save to USB check box.

c. Click the Apply button at the bottom of the page.

7. Enable the Save to SharePoint® feature.

a. Click the Save to SharePoint® link.

b. Select the Save to SharePoint® check box to enable the feature.

c. In the Quick Sets area, click Add.

d. Follow the Quick Set Wizard dialogs to create a Quick Set. Click Finish.

e. On the Save to SharePoint® dialog, click Apply.

For more detailed scan and send configuration information, go to

www.hp.com/support. Select your country/

region. Click Product Support & Troubleshooting. Enter the product name, and then select Search.

ENWW Set up scan/send features 65

Create a Quick Set

Use the Quick Sets feature to quickly access preset job options for the following scan/send features:

●

E-mail

●

Save to Network Folder

●

Save to USB

●

Save to SharePoint®

The product administrator can use the HP Embedded Web Server to create Quick Sets, which are then
available in the Quick Sets menu from the control-panel Home screen. Ask the system administrator for
assistance with the following steps:

1. Open the HP Embedded Web Server by entering the product IP address in the address line of a Web

browser.

2. Click the General tab.

3. On the left navigation pane, click the Quick Sets Setup link.

4. On the Quick Sets dialog, click Add.

5. On the Select an application dialog, select the application for which you want to create a Quick Set.

Click Next.

6. On the Set the button location for the Quick Set and options for user interaction at the control panel

dialog, provide the following information:

●

Quick Set Title: This title appears on the new Quick Set button on the product control panel.

●

Quick Set Description: This short description appears next to the title on the new Quick Set button
on the control panel.

●

Button Location: Select whether the new Quick Set button will be directly on the Home screen or
within the Quick Sets application on the control panel.

●

Quick Set Start Option: Select one of these options:

◦

Enter application, then user presses Start: The product opens the scan application for the
Quick Set, so you can review and change the settings before pressing the Start button to
begin the job.

◦

Start instantly upon selection: The job starts instantly when you touch the Quick Set button.

Click Next.

7. The next several dialogs that appear depend on which application you selected in Step 5:

●

If you selected E-mail, the following dialogs appear: Address and Message Field Control, Signing
and Encryption

●

If you selected Fax, the following dialog appears: Select Fax Recipients

●

If you selected Save to Network Folder, the following dialog appears: Folder Settings

66 Chapter 6 Scan/send ENWW

●

If you selected Save to USB the following dialog appears: Set where files are saved on the USB
storage device

●

If you selected Save to SharePoint® the following dialogs appear: SharePoint® Destination
Settings, Add SharePoint® Path, SharePoint® Destination Settings

NOTE: The Save to SharePoint® feature is available for all HP LaserJet flow MFPs and the

Scanjet 8500 fn1, and the Scanjet 7000nx with firmware datecode 20120119 or newer.

Proceed through the destination-specific dialogs. Click Next to advance to the next dialog.

8. On the Notification Settings dialog, select your scan status notification preference, and then click Next.

9. On the Scan Settings dialog, select the scan settings to use. Click Next.

10. On the File Settings dialog, select the file settings to use. Click Next.

11. Review the Summary dialog, and then click Finish.

12. On the Quick Set-specific dialog, click Apply at the bottom of the window to save the Quick Set.

ENWW Create a Quick Set 67

Send a scanned document to a network folder

The product can scan a file and save it in a folder on the network. The following operating systems support
this feature:

●

Windows Server 2003, 64-bit

●

Windows Server 2008, 64-bit

●

Windows XP, 64-bit

●

Windows Vista, 64-bit

●

Windows 7, 64-bit

●

Novell v5.1 and later (access to the Quick Sets folders only)

NOTE: You can use this feature with Mac OS X v10.6 and earlier if you have configured Windows File

Sharing.

NOTE: You might be required to sign in to the product to use this feature.

The system administrator can use the HP Embedded Web Server to configure pre-defined Quick Sets folders,
or you can provide the path to another network folder.

1. Place the document face-down on the scanner

glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.

2. From the Home screen on the product control

panel, touch the Save to Network Folder button.

NOTE: If prompted, type your user name and

password.

68 Chapter 6 Scan/send ENWW

3. To use one of the preset job settings, select one

of the items in the Quick Sets list.

4. To set up a new job, touch the File Name text

field to open a keyboard, and then type the name
for the file. Touch the OK button.

5. If necessary, touch the File Type drop-down

menu to select a different output file format.

ENWW Send a scanned document to a network folder 69

6. Touch the Add button that is below the Folder
Path field to open a keyboard, and then type the

path to the network folder. Use this format for
the path:

\\path\path

Touch the OK button.

7. To configure settings for the document, touch

the More Options button.

8. Touch the Start button to save the file.

NOTE: You can preview the image at any time

by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help

button on the

preview screen.

70 Chapter 6 Scan/send ENWW

Send a scanned document to one or more email addresses

1. Place the document face-down on the scanner

glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.

2. From the Home screen on the product control

panel, touch the E-mail button.

NOTE: If prompted, type your user name and

password.

3. Touch the To: field to open a keyboard.

NOTE: If you are signed in to the product, your

user name or other default information might
appear in the From: field. If so, you might not be
able to change it.

4. Enter the email address. To send to multiple

addresses, separate the addresses with a
semicolon, or touch the Enter button on the
touchscreen keyboard after you type each
address.

ENWW Send a scanned document to one or more email addresses 71

5. Complete the CC:, Subject:, and File Name: fields

by touching the field and using the touchscreen
keyboard to enter information. Touch the OK
button when you have completed the fields.

6. To change the settings for the document touch

the More Options button.

7. If you are sending a two-sided document, select

the Original Sides menu, and then select the 2–

sided option. Touch the OK button.

72 Chapter 6 Scan/send ENWW

8. Touch the Start button to send.

NOTE: The product might prompt you to add

the email address to the address book.

NOTE: You can preview the image at any time

by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help

button on the

preview screen.

9. To set up another email job, touch the OK button

on the Status screen.

NOTE: You have the option to retain the

settings from this job to use for the next job.

ENWW Send a scanned document to one or more email addresses 73

Use the address book to send email

You can send email to a list of recipients by using the address book. Depending on how the product is
configured, you might have one or more of the following address book viewing options.

●

All Contacts: Lists all the contacts that are available to you.

●

Personal Contacts: Lists all the contacts that are associated with your user name. These contacts are

not visible to other people who use the product.

NOTE: You must be signed in to the product to see the Personal Contacts list.

●

Local Contacts: Lists all the contacts that are stored in the product memory. These contacts are visible

to all people who use the product.

To use this feature, first use the HP Embedded Web Server (EWS) to enable the personal contacts and
network contacts address books. Ask the system administrator for assistance with the following steps:

1. To open the EWS, type the product IP address in the address line of a Web browser.

2. Click the Scan/Digital Send tab.

3. In the left navigation pane, click the Address Book link.

4. In the Network Contacts Setup area, click the Enable Personal Contacts and the Enable Network

Contacts check boxes. For network contacts, if no LDAP servers are listed, click Add, and then follow the

instructions to add an LDAP server.

5. Click the Apply button at the bottom of the screen.

Add contacts to the address book from the product control panel

If you are signed in to the product, contacts that you add to the address book will not be visible to other
people who use the product.

If you are not signed in to the product, contacts that you add to the address book will be visible to all people
who use the product.

NOTE: You can also use the HP Embedded Web Server (EWS) to create and manage the address book.

1. From the Home screen on the product control

panel, touch the E-mail button.

NOTE: If prompted, enter your user name and

password.

74 Chapter 6 Scan/send ENWW

2. Touch the Address Book button that is next to

the To: field to open the Address Book screen.

3. Touch the Add button that is in the lower left

corner of the screen.

ENWW Use the address book to send email 75

4. In the Name field, enter the name of the contact.

5. From the menu list, select the E-mail Address

option, and then enter the contact's email
address.

Touch the OK button to add the contact to the
list.

Send a document to email by using the address book

1. Place the document face-down on the scanner

glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.

2. From the Home screen on the product control

panel, touch the E-mail button.

NOTE: If prompted, enter your user name and

password.

76 Chapter 6 Scan/send ENWW

3. Touch the Address Book button that is next to

the To: field to open the Address Book screen.

4. From the drop-down list, select the address book

view that you want to use.

ENWW Use the address book to send email 77

5. Select a name from the list of contacts, and then

touch the right arrow

button to add the name

to the recipients list.

Repeat this step for each recipient, and then
touch the OK button.

6. Touch the Start button to send.

NOTE: You can preview the image at any time

by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help

button on the

preview screen.

78 Chapter 6 Scan/send ENWW

7Fax

●

Set up fax

●

Change fax configurations

●

Send a fax

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 79

Set up fax

The steps to set up the fax function on the product vary depending on whether you are initially setting up the
product hardware or if the hardware is already set up.

NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made

in the HP Embedded Web Server.

●

The first time the product is turned on with a fax accessory installed

●

After initial product hardware setup

The first time the product is turned on with a fax accessory installed

The first time the product is turned on with a fax accessory installed, access the Fax Setup Wizard by
following these steps:

1. From the Home screen on the product control panel, touch Initial Setup.

2. Touch the Fax Setup Wizard menu.

3. Follow the steps in the Fax Setup Wizard to configure the required settings.

4. When the Fax Setup Wizard finishes, the option to hide the Initial Setup button appears on the Home

screen. Fax setup is complete.

NOTE: When first installed, the fax accessory might read some of these settings from the product;

therefore, a value might already be set. Check the values to verify that they are correct.

After initial product hardware setup

Access the Fax Setup Wizard after initial setup through the control panel by following these steps:

1. From the Home screen on the product control panel, scroll to and touch Administration.

2. Open the following menus:

●

Fax Settings

●

Fax Send Settings

●

Fax Send Setup

●

Fax Setup Wizard

3. Follow the steps in the Fax Setup Wizard to configure the required settings. Fax setup is complete.

NOTE: If the Fax Settings menu does not appear in the menu listing, LAN or internet fax might be enabled.

When LAN or internet fax is enabled, the analog fax accessory is disabled and the Fax Settings menu does not
display. Only one fax feature, either LAN fax, analog fax, or internet fax, can be enabled at a time. If you want
to use analog fax when LAN fax is enabled, use the HP MFP Digital Sending Software Configuration Utility or
the HP Embedded Web Server to disable LAN fax.

80 Chapter 7 Fax ENWW

Change fax configurations

NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made

in the HP Embedded Web Server.

●

Fax dialing settings

●

General fax send settings

●

Fax receive settings

Fax dialing settings

1. From the Home screen on the product control panel, scroll to and touch Administration.

2. Open the following menus:

●

Fax Settings

●

Fax Send Settings

●

Fax Send Setup

●

Fax Dialing Settings

Configure any of the following settings:

Menu item Description

Fax Dial Volume Use the Fax Dial Volume setting to control the product's dialing volume level when

Dialing Mode The Dialing Mode setting sets the type of dialing that is used: either tone (touch-tone

Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per second) of the

Redial Interval The Redial Interval setting selects the number of minutes between retries if the number

Redial On Error The Redial On Error feature sets the number of times a fax number will be redialed when

Redial On Busy The Redial On Busy setting selects the number of times (0 through 9) the fax accessory

sending faxes.

phones) or pulse (rotary-dial phones).

Analog Fax modem while sending a fax.

●

Fast (default) — v.34/max 33,600 bps

●

Medium — v.17/max 14,400 bps

●

Slow — v.29/max 9,600 bps

dialed is busy or not answering, or if an error occurs.

NOTE: You might observe a redial message on the control panel when both the Redial
On Busy and Redial On No Answer settings are set to off. This occurs when the fax

accessory dials a number, establishes a connection, and then loses the connection. As a
result of this error condition, the fax accessory performs three automatic redial
attempts regardless of the redial settings. During this redial operation, a message
displays on the control panel to indicate that a redial is in progress.

an error occurs during a fax transmission.

redials a number when the number is busy. The interval between retries is set by the
Redial Interval setting.

ENWW Change fax configurations 81

Menu item Description

Redial On No Answer The Redial On No Answer setting selects the number of times the fax accessory redials if

Detect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tone before

Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number (such as a "9" to access an

General fax send settings

1. From the Home screen on the product control panel, scroll to and touch Administration.

2. Open the following menus:

●

Fax Settings

●

Fax Send Settings

●

Fax Send Setup

●

General Fax Send Settings

Configure any of the following settings:

the number dialed does not answer. The number of retries is either 0 to 1 (used in the
U.S.) or 0 to 2, depending on the country/region setting. The interval between retries is
set by the redial interval setting.

sending a fax.

outside line) when dialing. This prefix number is automatically added to all phone
numbers when dialed.

Menu item Description

Fax Number Confirmation When the Fax Number Confirmation feature is enabled, the fax number must be entered

PC Fax Send Use the PC Fax Send feature to send faxes from a PC. This feature is enabled by default.

Fax Header Use the Fax Header feature to control whether the header is appended to the top, and

JBIG Compression Enabling the JBIG Compression feature can reduce phone-call charges by reducing fax

twice to ensure that it was entered correctly. The feature is disabled by default.

content is shifted down, or if the header is overlayed on top of the previous header.

transmission time and might be the preferred setting. However, using the JBIG

Compression feature might cause compatibility problems when communicating with

some older fax machines, in which case you might need to disable it.

NOTE: The JBIG Compression feature works only when both the sending and receiving

machines have this capability.

82 Chapter 7 Fax ENWW

Menu item Description

Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it is

Fax Number Speed Dial Matching Enabling the Fax Number Speed Dial Matching can help when dialing faxes.

Fax receive settings

1. From the Home screen on the product control panel, scroll to and touch Administration.

sending or receiving a fax. If the fax accessory detects an error during the transmission
and the Error Correction Mode setting is on, the fax accessory can request that the error
portion of the fax be sent again.

The Error Correction Mode feature is enabled by default. You should turn it off only if
you are having trouble sending or receiving a fax and if you are willing to accept the
errors in the transmission and a probable quality reduction in the image. Turning off the
setting might be useful when you are trying to send a fax overseas or receive one from
overseas, or if you are using a satellite telephone connection.

NOTE: Some VoIP providers might suggest turning off the Error Correction Mode

setting. However, this is not usually necessary.

When you dial a fax number manually, this feature checks the stored speed dial entries
for a number that matches the number you enter. This can speed the dialing process and
help you if you do not remember the speed dial entry number for a given fax number.

If the product finds a matching speed dial entry for the fax number entered manually,
you can touch Yes to send the fax to that number or have the number added to the fax
distribution list.

2. Open the following menus:

●

Fax Settings

●

Fax Receive Settings

●

Fax Receive Setup

Configure any of the following settings:

Menu item Description

Ringer Volume Touch the Ringer Volume drop-down menu and adjust the ringer volume settings.

Rings To Answer The Rings To Answer setting determines the number of times the phone rings before the

Fax Receive Speed Touch the Fax Receive Speed drop down menu and select one of the following options:

call is answered by the fax accessory.

NOTE: The default range for the available options for the Rings To Answer setting is

country/region-specific. The range of possible Rings To Answer options is limited by
country/region.

If you experience problems with the fax accessory answering, and the Rings To Answer
setting is 1, try increasing it to 2.

●

Fast (default) — v.34/max 33,600 bps

●

Medium — v.17/max 14,400 bps

●

Slow — v.29/max 9,600 bps

ENWW Change fax configurations 83

Menu item Description

Ring Interval Touch the box beneath the Ring Interval heading to open the keypad. Enter a value for

Ring Frequency Touch the box beneath the Ring Frequency heading to open the keypad. Enter a value for

the ring interval on the keypad, and then touch the OK button. The default setting for
ring interval is 600 ms.

the ring frequency on the keypad, and then touch the OK button. The default setting for
ring frequency is 68 Hz, which detects rings up to 68 Hz.

84 Chapter 7 Fax ENWW

Send a fax

1. Place the document face-down on the scanner

glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.

2. From the Home screen on the product control

panel, touch the Fax button. You might be
prompted to type a user name and password.

3. Touch the More Options button. Verify that the

settings match those of your original. When all
settings are completed, touch the up arrow to
scroll to the main Fax screen.

4. Touch the Fax Number field to open the keypad.

ENWW Send a fax 85

5. Enter a phone number, and then touch the OK

button.

6. Touch the Start button to send the fax.

NOTE: You can preview the image at any time

by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help

button on the

preview screen.

86 Chapter 7 Fax ENWW

8 Manage the product

●

HP Embedded Web Server

●

HP Utility for Mac OS X

●

Use HP Web Jetadmin software

●

Economy settings

●

Product security features

●

Software and firmware updates

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 87

HP Embedded Web Server

Use the HP Embedded Web Server to manage printing functions from your computer instead of the product
control panel.

●

View product status information

●

Determine the remaining life for all supplies and order new ones

●

View and change tray configurations

●

View and change the product control-panel menu configuration

●

View and print internal pages

●

Receive notification of product and supplies events

●

View and change network configuration

The HP Embedded Web Server works when the product is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based product connections. You do not have to have Internet
access to open and use the HP Embedded Web Server.

When the product is connected to the network, the HP Embedded Web Server is automatically available.

How to access the HP Embedded Web Server (EWS)

1. Identify the product IP address or host name. If the Network button is visible on the Home screen on

the product control panel, touch that button to display the address. Otherwise, follow these steps to
print or view the product configuration page:

a. From the Home screen on the product control panel, scroll to and touch the Administration button.

b. Open the following menus:

●

Reports

●

Configuration/Status Pages

●

Configuration Page

c. Touch the Print or View button.

d. Find the IP address or host name on the Jetdirect page.

2. In a supported Web browser on your computer, enter the product IP address or host name in the

address/URL field.

To use the HP Embedded Web Server, your browser must meet the following requirements:

●

Windows: Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later

●

Mac OS X: Safari or Firefox using Bonjour or an IP address

●

Linux: Netscape Navigator only

●

HP-UX 10 and HP-UX 11: Netscape Navigator 4.7

88 Chapter 8 Manage the product ENWW

HP Utility for Mac OS X

Use the HP Utility for Mac OS X to check product status or to view or change product settings from your
computer.

You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based
network.

Open HP Utility

From the Finder, click Applications, click Hewlett-Packard, and then click HP Utility.

If HP Utility is not included in the Utilities list, use the following procedure to open it:

1. At the computer, open the Apple

& Fax icon or the Print & Scan icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Utility tab.

5. Click the Open Printer Utility button.

HP Utility features

The HP Utility toolbar is at the top of every page. It includes these items:

●

Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at
the left side of the screen.

●

All Settings: Click this button to return to the HP Utility main page.

●

Applications: Click this button to manage which HP tools or utilities appear in the Dock.

●

HP Support: Click this button to open a browser and go to the HP support Web site for the product.

●

Supplies: Click this button to open the HP SureSupply Web site.

●

Registration: Click this button to open the HP registration Web site.

menu, click the System Preferences menu, and then click the Print

●

Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.

HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.

Menu Item Description

Information and Support Supplies Status Shows the product supplies status and provides links for ordering

Device Information Shows information about the currently selected product.

File Upload Transfers files from the computer to the product.

Upload Fonts Transfers font files from the computer to the product.

HP Connected Accesses the HP Connected Web site.

ENWW HP Utility for Mac OS X 89

supplies online.

Menu Item Description

Update Firmware Transfers a firmware update file to the product.

NOTE: This option is available only after you open the View menu and

select the Show Advanced Options item.

Commands Sends special characters or print commands to the product after the print

Printer Settings Supplies Management Configures how the product should behave when supplies are nearing the

Trays Configuration Changes the default tray settings.

Output Devices Manages settings for optional output accessories.

Duplex Mode Turns on the automatic two-sided printing mode.

Protect Direct Ports Disables printing over USB or parallel ports.

Stored Jobs Manages print jobs that are stored on the product hard disk.

Network Settings Configures the network settings, such as the IPv4 and IPv6 settings.

Additional Settings Provides access to the HP Embedded Web Server.

Scan Settings Scan to E-mail Opens the HP Embedded Web Server page for configuring settings for

Scan to Network Folder Opens the HP Embedded Web Server page for configuring settings for

job.

NOTE: This option is available only after you open the View menu and

select the Show Advanced Options item.

end of their estimated life.

scanning to email.

NOTE: USB connections are not supported.

scanning to a network folder.

NOTE: USB connections are not supported.

90 Chapter 8 Manage the product ENWW