HP LaserJet M830 User Manual

LASERJET ENTERPRISE FLOW MFP M830

User Guide

M830z

HP LaserJet Enterprise flow MFP M830

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CF367-90904

Edition 1, 10/2013

Trademark Credits

, Adobe Photoshop®, Acrobat®, and

Adobe PostScript

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

is a registered trademark of The Open

UNIX Group.

Table of contents

1 Product introduction ..................................................................................................................................... 1

Product comparison .............................................................................................................................................. 2

Product views ........................................................................................................................................................ 5

Product front view ............................................................................................................................... 5

Product back view ............................................................................................................................... 6

Interface ports ..................................................................................................................................... 7

Control-panel view .............................................................................................................................. 8

Finishing accessory views ................................................................................................................................... 10

Stapler/stacker ................................................................................................................................. 10

Stapler/stacker with hole punch ....................................................................................................... 11

Booklet maker ................................................................................................................................... 12

Product hardware setup and software installation ............................................................................................ 13

2 Paper trays ................................................................................................................................................. 15

Configure trays for paper type and size .............................................................................................................. 16

Configure a tray when loading paper ............................................................................................... 16

Configure a tray to match print job settings .................................................................................... 16

Configure a tray by using the control panel ..................................................................................... 16

Load Tray 1 .......................................................................................................................................................... 17

Load Tray 2 and Tray 3 ........................................................................................................................................ 21

Load Tray 4 and Tray 5 ........................................................................................................................................ 25

Configure the default staple location ................................................................................................................. 27

Configure the default hole punch location ......................................................................................................... 27

3 Parts, supplies, and accessories ................................................................................................................... 29

Order parts, accessories, and supplies ............................................................................................................... 30

Ordering ............................................................................................................................................. 30

Parts and supplies ............................................................................................................................. 30

Accessories ........................................................................................................................................ 32

Replace the toner cartridge ................................................................................................................................. 33

ENWW iii

4 Print ........................................................................................................................................................... 37

Print tasks (Windows) .......................................................................................................................................... 38

How to print (Windows) ..................................................................................................................... 38

Automatically print on both sides (Windows) .................................................................................. 39

Manually print on both sides (Windows) .......................................................................................... 41

Print multiple pages per sheet (Windows) ....................................................................................... 43

Select the paper type (Windows) ...................................................................................................... 45

Print tasks (Mac OS X) .......................................................................................................................................... 48

How to print (Mac OS X) ..................................................................................................................... 48

Automatically print on both sides (Mac OS X) .................................................................................. 48

Manually print on both sides (Mac OS X) .......................................................................................... 48

Print multiple pages per sheet (Mac OS X) ....................................................................................... 48

Select the paper type (Mac OS X) ...................................................................................................... 49

Store print jobs on the product ........................................................................................................................... 50

Create a stored job (Windows) .......................................................................................................... 50

Create a stored job (Mac OS X) .......................................................................................................... 52

Print a stored job ............................................................................................................................... 53

Delete a stored job ............................................................................................................................ 53

Mobile printing ..................................................................................................................................................... 54

HP ePrint ............................................................................................................................................ 54

HP ePrint software ............................................................................................................................ 54

AirPrint ............................................................................................................................................... 55

Print from the USB port ....................................................................................................................................... 56

Enable the USB port for printing ....................................................................................................... 56

Print USB documents ........................................................................................................................ 56

5 Copy ........................................................................................................................................................... 57

Make a copy ......................................................................................................................................................... 58

Copy on both sides (duplex) ................................................................................................................................ 60

Copy on both sides automatically ..................................................................................................... 60

Copy on both sides manually ............................................................................................................ 60

Optimize copy quality for text or pictures .......................................................................................................... 61

6 Scan/send ................................................................................................................................................... 63

Set up scan/send features .................................................................................................................................. 64

Create a Quick Set ................................................................................................................................................ 66

Send a scanned document to a network folder .................................................................................................. 68

Send a scanned document to one or more email addresses .............................................................................. 71

Use the address book to send email ................................................................................................................... 74

Add contacts to the address book from the product control panel ................................................. 74

iv ENWW

Send a document to email by using the address book ..................................................................... 76

7 Fax ............................................................................................................................................................. 79

Set up fax ............................................................................................................................................................. 80

The first time the product is turned on with a fax accessory installed ........................................... 80

After initial product hardware setup ................................................................................................ 80

Change fax configurations .................................................................................................................................. 81

Fax dialing settings ........................................................................................................................... 81

General fax send settings ................................................................................................................. 82

Fax receive settings .......................................................................................................................... 83

Send a fax ............................................................................................................................................................ 85

8 Manage the product ..................................................................................................................................... 87

HP Embedded Web Server ................................................................................................................................... 88

How to access the HP Embedded Web Server (EWS) ........................................................................ 88

HP Utility for Mac OS X ......................................................................................................................................... 89

Open HP Utility .................................................................................................................................. 89

HP Utility features ............................................................................................................................. 89

Use HP Web Jetadmin software .......................................................................................................................... 91

Economy settings ................................................................................................................................................ 92

Print with EconoMode ....................................................................................................................... 92

Set Sleep mode ................................................................................................................................. 92

Set the Sleep Schedule ...................................................................................................................... 93

Product security features .................................................................................................................................... 94

Security statements .......................................................................................................................... 94

IP Security .......................................................................................................................................... 94

Sign in to the product ........................................................................................................................ 94

Assign a system password ................................................................................................................ 94

Encryption support: HP High Performance Secure Hard Disks ........................................................ 95

Software and firmware updates ......................................................................................................................... 96

9 Solve problems ........................................................................................................................................... 97

Restore factory-set defaults ............................................................................................................................... 98

Control panel help system .................................................................................................................................. 99

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel .................... 100

Change the “Very Low” settings ..................................................................................................... 100

For products with fax capability ................................................................................... 100

Order supplies ................................................................................................................................. 101

Product does not pick up paper or misfeeds .................................................................................................... 102

The product does not pick up paper ............................................................................................... 102

ENWW v

The product picks up multiple sheets of paper .............................................................................. 102

The document feeder jams, skews, or picks up multiple sheets of paper .................................... 102

Clear jams .......................................................................................................................................................... 104

Auto-navigation for clearing jams .................................................................................................. 104

Experiencing frequent or recurring paper jams? ............................................................................ 104

Clear jams in the front door ............................................................................................................ 105

Clear jams in Tray 1 ......................................................................................................................... 108

Clear jams in the right door ............................................................................................................. 111

Clear jams in Tray 2 and Tray 3 ....................................................................................................... 114

Clear jams in Tray 4 and Tray 5 ....................................................................................................... 115

Clear jams in the duplexer .............................................................................................................. 119

Clear jams in the left door (fuser area) ........................................................................................... 124

Clear jams in the stapler/stacker accessory .................................................................................. 127

Clear jams in the stapler/stacker ................................................................................. 127

Clear connection jams .................................................................................................. 128

Clear Staple 1 jams ....................................................................................................... 129

Clear jams in the stapler/stacker with hole punch accessory ....................................................... 133

Clear top left door jams in the stapler/stacker with hole punch accessory ................ 133

Clear a connection jam in the stapler/stacker with hole punch accessory ................. 136

Clear Staple 1 jams ....................................................................................................... 140

Clear jams in the booklet maker accessory .................................................................................... 144

Clear jams in the front left door of the booklet maker ................................................ 144

Clear connection jams .................................................................................................. 147

Clear Staple 1 jams ....................................................................................................... 148

Clear staple jams in the booklet maker ....................................................................... 150

Clear jams in the document feeder ................................................................................................. 155

Improve print quality ......................................................................................................................................... 159

Print from a different software program ....................................................................................... 159

Check the paper-type setting for the print job ............................................................................... 159

Check the paper type setting (Windows) ..................................................................... 159

Check the paper type setting (Mac OS X) ..................................................................... 160

Check toner-cartridge status .......................................................................................................... 160

Print a cleaning page ...................................................................................................................... 161

Visually inspect the toner-cartridge ............................................................................................... 161

Check paper and the printing environment .................................................................................... 161

Use paper that meets HP specifications ...................................................................... 161

Check the environment ................................................................................................. 162

Check the EconoMode settings ....................................................................................................... 162

Try a different print driver .............................................................................................................. 163

Set the individual tray alignment ................................................................................................... 163

Improve copy image quality .............................................................................................................................. 165

vi ENWW

Check the scanner glass for dirt and smudges ............................................................................... 165

Calibrate the scanner ...................................................................................................................... 166

Check the paper settings ................................................................................................................ 166

Check the paper size and type configuration ............................................................... 166

Select the tray to use for the copy ............................................................................... 167

Check the image-adjustment settings ........................................................................................... 167

Optimize copy quality for text or pictures ...................................................................................... 167

Edge-to-edge copying .................................................................................................................... 167

Clean the pickup rollers and separation pad in the document feeder ........................................... 168

Improve scan image quality .............................................................................................................................. 169

Check the scanner glass for dirt and smudges ............................................................................... 169

Check the resolution settings ......................................................................................................... 170

Check the image-adjustment settings ........................................................................................... 170

Optimize scan quality for text or pictures ...................................................................................... 171

Check the output-quality settings .................................................................................................. 171

Clean the pickup rollers and separation pad in the document feeder ........................................... 172

Improve fax image quality ................................................................................................................................ 173

Check the scanner glass for dirt and smudges ............................................................................... 173

Check the send-fax resolution settings ......................................................................................... 174

Check the image-adjustment settings ........................................................................................... 175

Optimize fax quality for text or pictures ........................................................................................ 175

Check the error-correction settings ............................................................................................... 175

Send to a different fax machine ..................................................................................................... 176

Clean the pickup rollers and separation pad in the document feeder ........................................... 176

Check the fit-to-page setting ......................................................................................................... 177

Check the sender's fax machine ..................................................................................................... 177

Solve wired network problems ......................................................................................................................... 178

Poor physical connection ................................................................................................................ 178

The computer is using the incorrect IP address for the product ................................................... 178

The computer is unable to communicate with the product ........................................................... 178

The product is using incorrect link and duplex settings for the network ...................................... 179

New software programs might be causing compatibility problems ............................................. 179

The computer or workstation might be set up incorrectly ............................................................ 179

The product is disabled, or other network settings are incorrect ................................................. 179

Solve fax problems ............................................................................................................................................ 180

Checklist for solving fax problems ................................................................................................. 180

What type of phone line are you using? ....................................................................... 180

Are you using a surge-protection device? .................................................................... 180

Are you using a phone company voice-messaging service or an answering

machine? ....................................................................................................................... 180

Does your phone line have a call-waiting feature? ..................................................... 181

ENWW vii

Check fax accessory status .......................................................................................... 181

General fax problems ...................................................................................................................... 182

The fax failed to send ................................................................................................... 182

An Out of Memory status message displays on the product control panel ................ 182

Print quality of a photo is poor or prints as a gray box ............................................... 182

You touched the Stop button to cancel a fax, but the fax was still sent ..................... 182

No fax address book button displays ........................................................................... 182

Not able to locate the Fax settings in HP Web Jetadmin ............................................. 182

The header is appended to the top of the page when the overlay option is

enabled ......................................................................................................................... 182

A mix of names and numbers is in the recipients box ................................................. 182

A one-page fax prints as two pages ............................................................................. 183

A document stops in the document feeder in the middle of faxing ............................ 183

The volume for sounds coming from the fax accessory is too high or too low .......... 183

Index ........................................................................................................................................................... 185

viii ENWW

1 Product introduction

●

Product comparison

●

Product views

●

Finishing accessory views

●

Product hardware setup and software installation

For more information:

In the US, go to

Outside the US, go to Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 1

Product comparison

Configuration A Configuration B Configuration C

Paper handling Tray 1 (100-sheet capacity)

Tray 2 and Tray 3 (500-sheet capacity each)

Tray 4 and Tray 5 (combined 3,500-sheet

Two-bin stapler/stacker

Two-bin stapler/stacker with hole punch

Booklet maker

Automatic duplex printing

Connectivity 10/100/1000 Ethernet LAN connection with

Easy-access USB port for printing and

Wireless direct accessory for “touch”

Storage HP High-Performance Secure Hard Disk

Control-panel display and input

Retractable keyboard

Print Prints 55 pages per minute (ppm) on A4 and

capacity)

IPv4 and IPv6

scanning without a computer and upgrading the firmware

printing from mobile devices (optional on some printers)

Touchscreen control panel

Letter-size paper

Easy-access USB printing (no computer

required)

Wireless direct accessory for “touch”

Mobile printing using the following:

Fax

Copy and Scan Copies and scans 55 pages ppm on A4 and

printing from mobile devices (optional on some printers)

●

HP ePrint

●

HP ePrint software

●

HP ePrint Enterprise

●

HP ePrint Home & Biz

●

HP Printer Control

●

Google Cloud Print

●

AirPrint

Letter-size paper

2 Chapter 1 Product introduction ENWW

Configuration A Configuration B Configuration C

Easy-access USB copying and scanning (no

computer required)

200-page document feeder with electronic

duplex copying and scanning and multi-pick detection

Digital Send Send to E-mail, Save to USB, Save to

Network Folder, and Save to SharePoint®

options

Supported operating

systems

Windows XP SP2 or later, 32-bit and 64-bit

NOTE: The software installer does not

support the 64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream

support for Windows XP in April 2009. HP will continue to provide best-effort support for the discontinued XP operating system.

Windows Vista, 32-bit and 64-bit

NOTE: Windows Vista Starter is not

supported by the software installer or the print driver.

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

NOTE: UPD PCL 5 is not supported for

Windows 8.

Windows 2003 Server SP1 or later, 32-bit

and 64-bit

NOTE: The software installer does not

support the 64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream

support for Windows Server 2003 in July

2010. HP will continue to provide besteffort support for the discontinued Server 2003 operating system.

Windows Server 2008, 32-bit and 64-bit

Windows Server 2008 R2, 64-bit

Windows Server 2012, 64-bit

NOTE: UPD PCL 5 is not supported for

Windows Server 2012.

ENWW Product comparison 3

Configuration A Configuration B Configuration C

Mac OS X 10.6, 10.7 Lion, and 10.8

Mountain Lion

The HP ePrint Software supports the following operating systems: Windows® XP SP2 or greater (32-bit) up to ePrint Software version 3; Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); and Mac OS X versions

10.6, 10.7 Lion, and 10.8 Mountain Lion.

The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to the in-box software installation CD. For a current list of supported operating systems, go to for HP's all-inclusive help for your product. If you are located outside the US, go to click Product Support & Troubleshooting, enter the product name, and then select Search.

The HP Software Installer CD for Windows and Mac installs the HP PCL 6 discrete driver and .NET 3.5 SP1 for Windows operating systems, the .NET 4.0 for Windows 8 and Windows Server 2012, and the Mac driver and Mac Utility for the Mac operating systems. Other optional software is also included on the installation CD.

www.hp.com/support, select a country/region,

www.hp.com/support/ljflowMFPM830

4 Chapter 1 Product introduction ENWW

Product views

●

Product front view

●

Product back view

●

Interface ports

●

Control-panel view

Product front view

2 43 5

6 7

10 11

1 On/off button

2 Front door (access to the toner cartridge)

3 Hardware integration pocket (for connecting accessory and third-party devices)

4 Document feeder

5 Document-feeder output bin

6 Control panel with color touchscreen display (tilts up for easier viewing)

7 Keyboard (pull the keyboard straight out to use it)

8Tray 1

9 Right-side door (access for clearing jams)

10 Lower-right door (access for clearing jams)

11 Tray 4

12 Tray 5

13 Tray 3

14 Tray 2

15 Finishing accessory (varies with product configuration)

ENWW Product views 5

Product back view

NOTE: The product is shown without a finishing accessory attached.

1 Left door (access to the fuser and the duplexer)

2 Power connection

3 Connection for a finishing accessory

4 Model and serial number label

5 Formatter (contains the interface ports)

6 Chapter 1 Product introduction ENWW

Interface ports

1 USB port for connecting external USB devices (this port might be covered)

2 Hi-Speed USB 2.0 printing port

3 Local area network (LAN) Ethernet (RJ-45) network port

1 2

NOTE: For Easy-access USB printing, use the USB port near the control panel.

4 Foreign interface harness (for connecting third-party devices)

5Fax port

ENWW Product views 7

Control-panel view

S D F G

enter

Folder

K L

H J

;

Network

The Home screen provides access to the product features and indicates the current status of the product.

You can return to the Home screen at any time by touching the Home button on the left side of the product control panel. You can also touch the Home button in the upper-left corner of most screens.

NOTE: HP regularly updates features that are available in the product firmware. To take advantage of the

most current features, upgrade the product firmware. To download the most recent firmware upgrade file, go to

www.hp.com/support/ljflowMFPM830 for HP's all-inclusive help for your product. If you are located

outside the US, go to

Troubleshooting, enter the product name, and then select Search.

NOTE: The features that appear on the Home screen can vary, depending on the product configuration.

www.hp.com/support, select a country/region, click Product Support &

6 7 8 9 10 11

3 2

Network Folder

enter

caps lock

A S D F G H J K L

shift

Z X C V B N M

@ alt

1 Home button Touch to return to the product Home screen at any time.

2 Refresh button Touch the Refresh button to clear changes and restore the default settings.

3 Sign In or Sign Out

Touch the Sign In button to access secured features.

button

Touch the Sign Out button to sign out of the product if you have signed in for access to secured features. After you sign out, the product restores all options to the default settings.

4 HP logo or Home button

On any screen other than the Home screen, the HP logo changes to a Home

Home

button to return to the Home screen.

“

;

‘

shift

alt

button. Touch the

5 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can

cancel or continue the job.

6 Start button Touch the Start button to start a copy job.

7 Product status The status line provides information about the overall product status.

8 Language Selection

Touch the Language Selection button to select the language for the control-panel display.

button

9 Sleep button Touch the Sleep button to put the product into Sleep mode.

10 Network button Touch the Network button to find information about the network connection.

11 Help button Touch the Help button to open the embedded help system.

12 Copies field The Copies field indicates the number of copies that the product is set to make.

13 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

8 Chapter 1 Product introduction ENWW

14 Features Depending on the product configuration, the features that appear in this area can include any of the

following items:

●

Quick Sets

●

Copy

●

E-mail

●

Fax

●

Save to USB

●

Save to Network Folder

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Save to SharePoint®

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

15 Keyboard This product includes a physical keyboard. The keys are mapped to your language in the same way

16 Easy-access USB port Insert a USB flash drive for printing and scanning without a computer or to update the product

the virtual keyboard on the product control panel is mapped. If you select a different keyboard layout for the virtual keyboard, the keys on the physical keyboard are remapped to match the new settings.

firmware.

NOTE: An administrator must enable this port before use. See

on page 56.

Print from the USB port

ENWW Product views 9

Finishing accessory views

●

Stapler/stacker

●

Stapler/stacker with hole punch

●

Booklet maker

Stapler/stacker

2 3 4 5

1 Stapler/stacker output bins

2 Stapler/stacker output slot

3 Front door

4Top cover

5 Upper release latch

6Stapler 1

7 Lower release latch

10 Chapter 1 Product introduction ENWW

Stapler/stacker with hole punch

2 3 4 5

1 Stapler/stacker output bins

2 Stapler/stacker output slot

3 Front door

4Top cover

5 Upper release latch

6 Hole punch

7 Chad collector

8Stapler 1

9 Lower release latch

ENWW Finishing accessory views 11

Booklet maker

4 5 6 7

1 Booklet output bin

2 Booklet output slot

3 Stapler/stacker output bins

4 Stapler/stacker output slot

5 Front door

6Top cover

7 Upper release latch

8Stapler 1

9 Upper paper delivery guide

10 Lower paper delivery guide

11 Saddle-stitch carriage, access to stapler 2 and stapler 3

12 Paper-advancement knobs for clearing jams

13 Lower release latch

12 Chapter 1 Product introduction ENWW

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

In the US, go to

Outside the US, follow these steps:

1. Go to

2. Select your country/region.

3. Click Product Support & Troubleshooting.

4. Enter the product name, and then select Search.

Select your product to find the following support:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830 for HP's all-inclusive help for your product.

www.hp.com/support.

ENWW Product hardware setup and software installation 13

14 Chapter 1 Product introduction ENWW

2 Paper trays

●

Configure trays for paper type and size

●

Load Tray 1

●

Load Tray 2 and Tray 3

●

Load Tray 4 and Tray 5

●

Configure the default staple location

●

Configure the default hole punch location

For more information:

In the US, go to

Outside the US, go to Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljflowMFPM830.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 15

Configure trays for paper type and size

The product automatically prompts you to configure a tray for type and size in the following situations:

●

When you load paper into the tray

●

When you specify a particular tray or paper type for a print job through the print driver or a software program and the tray is not configured to match the print-job’s settings

NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is configured for the Any Size

paper size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the product prints from Tray 1, even if the paper type and size settings in the print job do not match the paper loaded in Tray 1.

Configure a tray when loading paper

1. Load paper in the tray.

2. The tray configuration message displays on the product control panel.

3. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

4. Select the correct type and size, and then touch the OK button.

Configure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be configured, a tray configuration message displays on the product control panel.

3. Load the tray with the specified type and size of paper, and then close the tray.

4. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

5. Select the correct type and size, and then touch the OK button.

Configure a tray by using the control panel

You can also configure the trays for type and size without a prompt from the product.

1. From the Home screen on the product control panel, scroll to and touch the Trays button.

2. Touch the line for the tray that you want to configure, and then touch the Modify button.

3. Select the paper type and size from the lists of options.

4. Touch the OK button to save your selection.

16 Chapter 2 Paper trays ENWW

Load Tray 1

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

3. Load paper in the tray. See Table 2-1 Tray 1

paper orientation on page 18.

TIP: To achieve the highest print-quality, HP

recommends that you load the paper long-edge first.

ENWW Load Tray 1 17

4. Make sure that the paper fits under the fill line on

the paper guides.

5. Adjust the side guides so that they lightly touch

the paper stack, but do not bend it.

Table 2-1 Tray 1 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted, letterhead, or labels

Portrait 1-sided printing Face-up