HP LaserJet M806 User's Guide

User Guide

LASERJET ENTERPRISE M806

M806x+M806dn

HP LaserJet Enterprise M806

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

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Edition 2, 8/2017

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Table of contents

1 Product introduction ................................................................................................................................................................................. 1

Product comparison ................................................................................................................................................................. 2

Product views ............................................................................................................................................................................ 4

Product front view ............................................................................................................................................... 4

Product back view ................................................................................................................................................ 6

Interface ports ...................................................................................................................................................... 7

Control-panel view ............................................................................................................................................... 8

Finishing accessory views ..................................................................................................................................................... 10

Stapler/stacker ................................................................................................................................................... 10

Stapler/stacker with hole punch ...................................................................................................................... 11

Booklet maker .................................................................................................................................................... 12

Product hardware setup and software installation .......................................................................................................... 13

2 Paper trays .............................................................................................................................................................................................. 15

Congure trays for paper type and size ............................................................................................................................. 16

Congure a tray when loading paper ............................................................................................................. 16

Congure a tray to match print job settings ................................................................................................. 16

Congure a tray by using the control panel .................................................................................................. 16

Load Tray 1 ............................................................................................................................................................................. 17

Load Tray 2 and Tray 3 .......................................................................................................................................................... 21

Load Tray 4 and Tray 5 .......................................................................................................................................................... 25

Congure the default staple location .................................................................................................................................. 27

Congure the default hole punch location ......................................................................................................................... 27

3 Parts, supplies, and accessories .......................................................................................................................................................... 29

Order parts, accessories, and supplies ............................................................................................................................... 30

Ordering .............................................................................................................................................................. 30

Parts and supplies ............................................................................................................................................. 30

Accessories ......................................................................................................................................................... 32

Replace the toner cartridge .................................................................................................................................................. 33

ENWW iii

4 Print .......................................................................................................................................................................................................... 37

Print tasks (Windows) ............................................................................................................................................................ 38

How to print (Windows) .................................................................................................................................... 38

Automatically print on both sides (Windows) ............................................................................................... 39

Manually print on both sides (Windows) ........................................................................................................ 41

Print multiple pages per sheet (Windows) .................................................................................................... 43

Select the paper type (Windows) .................................................................................................................... 45

Print tasks (Mac OS X) ............................................................................................................................................................ 48

How to print (Mac OS X) .................................................................................................................................... 48

Automatically print on both sides (Mac OS X) ............................................................................................... 48

Manually print on both sides (Mac OS X) ........................................................................................................ 48

Print multiple pages per sheet (Mac OS X) .................................................................................................... 48

Select the paper type (Mac OS X) .................................................................................................................... 49

Store print jobs on the product ............................................................................................................................................ 50

Create a stored job (Windows) ......................................................................................................................... 50

Create a stored job (Mac OS X) ........................................................................................................................ 52

Print a stored job ............................................................................................................................................... 53

Delete a stored job ............................................................................................................................................ 53

Mobile printing ........................................................................................................................................................................ 54

HP ePrint ............................................................................................................................................................. 54

HP ePrint software ............................................................................................................................................ 54

AirPrint ................................................................................................................................................................. 55

Print from the USB port ........................................................................................................................................................ 56

Enable the USB port for printing ..................................................................................................................... 56

Print USB documents ........................................................................................................................................ 56

5 Manage the product ............................................................................................................................................................................... 57

HP Embedded Web Server .................................................................................................................................................... 58

How to access the HP Embedded Web Server (EWS) .................................................................................. 58

HP Utility for Mac OS X ........................................................................................................................................................... 59

Open HP Utility ................................................................................................................................................... 59

HP Utility features ............................................................................................................................................. 59

Use HP Web Jetadmin software .......................................................................................................................................... 61

Economy settings .................................................................................................................................................................. 62

Print with EconoMode ....................................................................................................................................... 62

Set Sleep mode .................................................................................................................................................. 62

Set the Sleep Schedule ..................................................................................................................................... 63

Product security features ..................................................................................................................................................... 64

Security statements .......................................................................................................................................... 64

IP Security ........................................................................................................................................................... 64

Sign in to the product ........................................................................................................................................ 64

iv ENWW

Assign a system password ............................................................................................................................... 64

Encryption support: HP High Performance Secure Hard Disks .................................................................. 65

Software and rmware updates .......................................................................................................................................... 66

6 Solve problems ....................................................................................................................................................................................... 67

Restore factory-set defaults ................................................................................................................................................ 68

Control panel help system .................................................................................................................................................... 69

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 70

Change the “Very Low” settings ...................................................................................................................... 70

For products with fax capability ................................................................................................. 70

Order supplies .................................................................................................................................................... 71

Product does not pick up paper or misfeeds ..................................................................................................................... 72

The product does not pick up paper ............................................................................................................... 72

The product picks up multiple sheets of paper ............................................................................................ 72

The document feeder jams, skews, or picks up multiple sheets of paper ............................................... 72

Clear jams ................................................................................................................................................................................ 74

Auto-navigation for clearing jams .................................................................................................................. 74

Experiencing frequent or recurring paper jams? .......................................................................................... 74

Clear jams in the front door ............................................................................................................................. 75

Clear jams in Tray 1 ........................................................................................................................................... 78

Clear jams in the right door .............................................................................................................................. 81

Clear jams in Tray 2 and Tray 3 ....................................................................................................................... 84

Clear jams in Tray 4 and Tray 5 ....................................................................................................................... 86

Clear jams in the duplexer ................................................................................................................................ 90

Clear jams in the left door (fuser area) .......................................................................................................... 95

Clear jams in the output bin area .................................................................................................................... 99

Clear jams in the stapler/stacker accessory ................................................................................................ 101

Clear jams in the stapler/stacker .............................................................................................. 101

Clear connection jams ................................................................................................................ 102

Clear Staple 1 jams ..................................................................................................................... 103

Clear jams in the stapler/stacker with hole punch accessory ................................................................... 107

Clear top left door jams in the stapler/stacker with hole punch accessory ....................... 107

Clear a connection jam in the stapler/stacker with hole punch accessory ........................ 110

Clear Staple 1 jams ..................................................................................................................... 114

Clear jams in the booklet maker accessory ................................................................................................. 118

Clear jams in the front left door of the booklet maker ......................................................... 118

Clear connection jams ................................................................................................................ 120

Clear Staple 1 jams ..................................................................................................................... 121

Clear staple jams in the booklet maker ................................................................................... 124

Improve print quality ........................................................................................................................................................... 129

Print from a dierent software program .................................................................................................... 129

ENWW v

Check the paper-type setting for the print job ........................................................................................... 129

Check the paper type setting (Windows) ................................................................................ 129

Check the paper type setting (Mac OS X) ................................................................................ 130

Check toner-cartridge status ........................................................................................................................ 130

Print a cleaning page ...................................................................................................................................... 131

Visually inspect the toner-cartridge ............................................................................................................. 131

Check paper and the printing environment ................................................................................................ 131

Use paper that meets HP specications ................................................................................. 131

Check the environment ............................................................................................................. 132

Check the EconoMode settings ..................................................................................................................... 132

Try a dierent print driver .............................................................................................................................. 133

Set the individual tray alignment ................................................................................................................. 133

Solve wired network problems .......................................................................................................................................... 135

Poor physical connection ............................................................................................................................... 135

The computer is using the incorrect IP address for the product ............................................................. 135

The computer is unable to communicate with the product ..................................................................... 135

The product is using incorrect link and duplex settings for the network ............................................... 136

New software programs might be causing compatibility problems ....................................................... 136

The computer or workstation might be set up incorrectly ....................................................................... 136

The product is disabled, or other network settings are incorrect ........................................................... 136

Index ........................................................................................................................................................................................................... 137

vi ENWW

1 Product introduction

●

Product comparison

●

Product views

●

Finishing accessory views

●

Product hardware setup and software installation

For more information:

In the US, go to www.hp.com/support/ljM806.

Outside the US, go to www.hp.com/support. Select your country/region. Click Product Support & Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Product comparison

M806dn

Paper handling Tray 1 (100-sheet capacity)

Tray 2 and Tray 3 (500-sheet capacity each)

Tray 4 and Tray 5 (combined 3,500-sheet capacity)

Automatic duplex printing

500-sheet output bin

Connectivity 10/100/1000 Ethernet LAN connection with IPv4 and

IPv6

Easy-access USB port for printing without a computer

and upgrading the rmware

Wireless direct accessory for “touch” printing from

mobile devices (optional on some printers)

Storage HP High-Performance Secure Hard Disk

Control-panel display and input Touchscreen control panel

Print Prints 55 pages per minute (ppm) on A4 and Letter-

size paper

Easy-access USB printing (no computer required)

CZ244A

M806x+

CZ245A

Wireless direct accessory for “touch” printing from

mobile devices (optional on some printers)

Mobile printing using the following:

●

HP ePrint

Supported operating systems

●

HP ePrint software

●

HP ePrint Enterprise

●

HP ePrint Home & Biz

●

HP Printer Control

●

Google Cloud Print

●

AirPrint

Windows XP SP2 or later, 32-bit and 64-bit

NOTE: The software installer does not support the

64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream support for

Windows XP in April 2009. HP will continue to provide best-eort support for the discontinued XP operating system.

2 Chapter 1 Product introduction ENWW

M806dn

M806x+

Windows Vista, 32-bit and 64-bit

NOTE: Windows Vista Starter is not supported by

the software installer or the print driver.

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

NOTE: UPD PCL 5 is not supported for Windows 8.

Windows 2003 Server SP1 or later, 32-bit and 64-bit

NOTE: The software installer does not support the

64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream support for

Windows Server 2003 in July 2010. HP will continue to provide best-eort support for the discontinued Server 2003 operating system.

Windows Server 2008, 32-bit and 64-bit

Windows Server 2008 R2, 64-bit

Windows Server 2012, 64-bit

NOTE: UPD PCL 5 is not supported for Windows

Server 2012.

CZ244A

CZ245A

Mac OS X 10.6, 10.7 Lion, and 10.8 Mountain Lion

The HP ePrint Software supports the following operating systems: Windows® XP SP2 or greater (32-bit) up to ePrint Software version 3; Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); and Mac OS X versions 10.6, 10.7 Lion, and 10.8 Mountain Lion.

The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to the in-box software installation CD. For a current list of supported operating systems, go to www.hp.com/support/ljM806 for HP's allinclusive help for your product. If you are located outside the US, go to www.hp.com/support, select a country/region, click Product Support & Troubleshooting, enter the product name, and then select Search.

The HP Software Installer CD for Windows and Mac installs the HP PCL 6 discrete driver and .NET 3.5 SP1 for Windows operating systems, the .NET 4.0 for Windows 8 and Windows Server 2012, and the Mac driver and Mac Utility for the Mac operating systems. Other optional software is also included on the installation CD.

ENWW Product comparison 3

Product views

2 3 4

11 10

●

Product front view

●

Product back view

●

Interface ports

●

Control-panel view

Product front view

1 Hardware integration pocket (for connecting accessory and third-party devices)

2 Control panel with color touchscreen display (tilts up for easier viewing)

3 Top output bin

4 Easy-access USB port (for printing without a computer)

NOTE: An administrator must enable this port before use. See Print from the USB port on page 56.

5 Tray 1

6 Right-side door (access for clearing jams)

7 Lower-right door (access for clearing jams)

8 Tray 4

9 Tray 5

10 Tray 3

11 Tray 2

12 On/o button

4 Chapter 1 Product introduction ENWW

13 Front door (access to the toner cartridge)

14 Straight-through output bin

ENWW Product views 5

Product back view

1 Left door (access to the fuser and the duplexer)

2 Power connection

3 Connection for an optional nishing accessory

4 Model and serial number label

5 Formatter (contains the interface ports)

6 Chapter 1 Product introduction ENWW

Interface ports

1 2

1 USB port for connecting external USB devices (this port might be covered)

2 Hi-Speed USB 2.0 printing port

3 Local area network (LAN) Ethernet (RJ-45) network port

NOTE: For Easy-access USB printing, use the USB port near the control panel.

4 Foreign interface harness (for connecting third-party devices)

ENWW Product views 7

Control-panel view

1 2 3 4 5 6 7 8

The Home screen provides access to the product features and indicates the current status of the product.

You can return to the Home screen at any time by touching the Home button on the left side of the product control panel. You can also touch the Home button in the upper-left corner of most screens.

NOTE: HP regularly updates features that are available in the product rmware. To take advantage of the most

current features, update the product rmware. To download the most recent rmware update le, go to

www.hp.com/support/ljM806 for HP's all-inclusive help for your product. If you are located outside the US, go to www.hp.com/support, select a country/region, click Product Support & Troubleshooting, enter the product

name, and then select Search.

NOTE: The features that appear on the Home screen can vary, depending on the product conguration.

1 HP logo or Home button

2 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can cancel

3 Sign In or Sign Out button Touch the Sign In button to access secured features.

On any screen other than the Home screen, the HP logo changes to a Home button. Touch the

Home button to return to the Home screen.

or continue the job.

Touch the Sign Out button to sign out of the product if you have signed in for access to secured features. After you sign out, the product restores all options to the default settings.

4 Product status The status line provides information about the overall product status.

5 Language Selection

button

6 Sleep button Touch the Sleep button to put the product into Sleep mode.

7 Network button Touch the Network button to nd information about the network connection.

8 Help button Touch the Help button to open the embedded help system.

9 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

Touch the Language Selection button to select the language for the control-panel display.

8 Chapter 1 Product introduction ENWW

10 Features Depending on the product conguration, the features that appear in this area can include any of the

following items:

●

Quick Sets

●

Retrieve from USB

●

Retrieve from Device Memory

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

11 Home button and light Touch to return to the product Home screen at any time.

12 Refresh button Touch the Refresh button to clear changes and restore the default settings.

ENWW Product views 9

Finishing accessory views

2 3 4 5

●

Stapler/stacker

●

Stapler/stacker with hole punch

●

Booklet maker

Stapler/stacker

1 Stapler/stacker output bins

2 Stapler/stacker output slot

3 Front door

4 Top cover

5 Upper release latch

6 Stapler 1

7 Lower release latch

10 Chapter 1 Product introduction ENWW

Stapler/stacker with hole punch

2 3 4 5

1 Stapler/stacker output bins

2 Stapler/stacker output slot

3 Front door

4 Top cover

5 Upper release latch

6 Hole punch

7 Chad collector

8 Stapler 1

9 Lower release latch

ENWW Finishing accessory views 11

Booklet maker

4 5 6 7

1 Booklet output bin

2 Booklet output slot

3 Stapler/stacker output bins

4 Stapler/stacker output slot

5 Front door

6 Top cover

7 Upper release latch

8 Stapler 1

9 Upper paper delivery guide

10 Lower paper delivery guide

11 Saddle-stitch carriage, access to stapler 2 and stapler 3

12 Paper-advancement knobs for clearing jams

13 Lower release latch

12 Chapter 1 Product introduction ENWW

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

In the US, go to www.hp.com/support/ljM806 for HP's all-inclusive help for your product.

Outside the US, follow these steps:

1. Go to www.hp.com/support.

2. Select your country/region.

3. Click Product Support & Troubleshooting.

4. Enter the product name, and then select Search.

Select your product to nd the following support:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW Product hardware setup and software installation 13

14 Chapter 1 Product introduction ENWW

2 Paper trays

●

Congure trays for paper type and size

●

Load Tray 1

●

Load Tray 2 and Tray 3

●

Load Tray 4 and Tray 5

●

Congure the default staple location

●

Congure the default hole punch location

For more information:

In the US, go to www.hp.com/support/ljM806.

Outside the US, go to www.hp.com/support. Select your country/region. Click Product Support & Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 15

Congure trays for paper type and size

The product automatically prompts you to congure a tray for type and size in the following situations:

●

When you load paper into the tray

●

When you specify a particular tray or paper type for a print job through the print driver or a software program and the tray is not congured to match the print-job’s settings

NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is congured for the Any Size

paper size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the product prints from Tray 1, even if the paper type and size settings in the print job do not match the paper loaded in Tray 1.

Congure a tray when loading paper

1. Load paper in the tray.

2. The tray conguration message displays on the product control panel.

3. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent

paper size or type.

4. Select the correct type and size, and then touch the OK button.

Congure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be congured, a tray conguration message displays on the product control panel.

3. Load the tray with the specied type and size of paper, and then close the tray.

4. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent

paper size or type.

5. Select the correct type and size, and then touch the OK button.

Congure a tray by using the control panel

You can also congure the trays for type and size without a prompt from the product.

1. From the Home screen on the product control panel, scroll to and touch the Trays button.

2. Touch the line for the tray that you want to congure, and then touch the Modify button.

3. Select the paper type and size from the lists of options.

4. Touch the OK button to save your selection.

16 Chapter 2 Paper trays ENWW

Load Tray 1

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

ENWW Load Tray 1 17

3. Load paper in the tray. See Table 2-1 Tray 1 paper orientation on page 19.

TIP: To achieve the highest print-quality, HP

recommends that you load the paper long-edge

rst.

4. Make sure that the paper ts under the ll line on

the paper guides.

5. Adjust the side guides so that they lightly touch the

paper stack, but do not bend it.

18 Chapter 2 Paper trays ENWW