HP LaserJet CP3525x User Manual

HP Color LaserJet CP3525 Series Printer User Guide

Product use Product management Product maintenance Problem solving

www.hp.com/support/cljcp3525

HP Color LaserJet CP3525 Series Printer

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CC468-90906

Edition 1, 09/2008

Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.

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Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.

dows Vista® is either a registered

Win trad

emark or trademark of Microsoft Corporation in the United States and/or other countries.

PANTONE® is Pantone, Inc's checkstandard trademark for color.

is a registered trademark of The Open

UNIX Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Table of contents

1 Product basics

Conventions used in this guide ............................................................................................................ 2

Product comparison ............................................................................................................................. 3

Product features ................................................................................................................................... 4

Product walkaround .............................................................................................................................. 7

Front view ............................................................................................................................ 7

Back view ............................................................................................................................. 8

Interface ports ...................................................................................................................... 9

Serial number and model number location .......................................................................... 9

2 Control panel

Use the control panel ......................................................................................................................... 12

Control-panel layout ........................................................................................................... 12

Interpreting control panel indicator lights ........................................................................... 13

Control panel menus .......................................................................................................................... 14

Use the menus ................................................................................................................... 14

Menu hierarchy ................................................................................................................................... 15

Show Me How menu .......................................................................................................................... 16

Retrieve job menu .............................................................................................................................. 17

Information menu ............................................................................................................................... 19

Paper handling menu ......................................................................................................................... 20

Configure device menu ...................................................................................................................... 21

Printing menu ..................................................................................................................... 21

PCL sub-menu .................................................................................................. 22

Print Quality menu ............................................................................................................. 24

System setup menu ........................................................................................................... 27

I/O menu ............................................................................................................................ 34

Resets menu ...................................................................................................................... 41

Diagnostics menu ............................................................................................................................... 42

Service menu ..................................................................................................................................... 44

3 Software for Windows

Supported operating systems for Windows ........................................................................................ 46

Supported printer drivers for Windows ............................................................................................... 47

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HP Universal Print Driver (UPD) ........................................................................................................ 48

UPD installation modes ..................................................................................................... 48

Select the correct printer driver for Windows ..................................................................................... 49

Priority for print settings ...................................................................................................................... 50

Change printer-driver settings for Windows ....................................................................................... 51

Remove software for Windows ........................................................................................................... 52

Supported utilities for Windows .......................................................................................................... 53

HP Web Jetadmin .............................................................................................................. 53

Embedded Web server ...................................................................................................... 53

HP Easy Printer Care ........................................................................................................ 53

Software for other operating systems ................................................................................................. 55

4 Use the product with Macintosh

Software for Macintosh ....................................................................................................................... 58

Supported operating systems for Macintosh ..................................................................... 58

Supported printer drivers for Macintosh ............................................................................. 58

Remove software from Macintosh operating systems ....................................................... 58

Priority for print settings for Macintosh .............................................................................. 58

Change printer-driver settings for Macintosh ..................................................................... 59

Software for Macintosh computers .................................................................................... 60

HP Printer Utility ................................................................................................ 60

Supported utilities for Macintosh ........................................................................................ 61

Embedded Web server ..................................................................................... 61

Use features in the Macintosh printer driver ....................................................................................... 62

Print ................................................................................................................................... 62

Create and use printing presets in Macintosh ................................................... 62

Resize documents or print on a custom paper size .......................................... 62

Print a cover page ............................................................................................. 62

Use watermarks ................................................................................................ 63

Print multiple pages on one sheet of paper in Macintosh ................................. 63

Print on both sides of the page (duplex printing) ............................................... 64

Store jobs .......................................................................................................... 64

Set the color options ......................................................................................... 65

Use the Services menu ..................................................................................... 65

Open the HP Printer Utility ............................................................... 60

HP Printer Utility features ................................................................. 60

5 Connectivity

USB connection .................................................................................................................................. 68

Network configuration ......................................................................................................................... 68

Supported network protocols ............................................................................................. 68

Configure the network product ........................................................................................... 70

View or change network settings ...................................................................... 70

iv ENWW

6 Paper and print media

Understand paper and print media use .............................................................................................. 76

Supported paper and print media sizes .............................................................................................. 77

Custom paper sizes ............................................................................................................................ 79

Supported paper and print media types ............................................................................................. 80

Tray and bin capacity ......................................................................................................................... 81

Special paper or print media guidelines ............................................................................................. 82

Load trays ........................................................................................................................................... 83

Paper orientation for loading trays ..................................................................................... 83

Load Tray 1 ........................................................................................................................ 88

Load Tray 2 ........................................................................................................................ 90

Load the optional 500-sheet paper and heavy media tray (Tray 3) ................................... 92

Configure trays ................................................................................................................................. 100

Configure a tray when loading paper ............................................................................... 100

Configure a tray to match print job settings ..................................................................... 100

Configure a tray by using the Paper Handling menu ....................................................... 101

Automatic overhead transparency sensing (auto sense mode) ....................................... 101

Select the media by source, type, or size ........................................................................ 102

Set or change the network password ................................................................ 70

Manually configure IPv4 TCP/IP parameters from the control panel ................ 71

Manually configure IPv6 TCP/IP parameters from the control panel ................ 72

Disable network protocols (optional) ................................................................. 73

Disable IPX/SPX, AppleTalk, or DLC/LLC ........................................ 73

Link speed and duplex settings ......................................................................... 74

Tray 1 ................................................................................................................ 84

Tray 2 or optional Tray 3 ................................................................................... 86

Print envelopes ................................................................................................. 90

Load standard-sized paper into Tray 3 ............................................................ 92

Load custom-size paper into Tray 3 .................................................................. 94

Load 4 x 6 inch (10 x 15 cm) size paper into Tray 3 ......................................... 96

Auto-sense settings ......................................................................................... 101

Source ............................................................................................................. 102

Type and Size ................................................................................................. 102

7 Use product features

Economy settings ............................................................................................................................. 104

Sleep delay ...................................................................................................................... 104

Set sleep delay ................................................................................................ 104

Disable/enable sleep mode ............................................................................. 104

Wake time ........................................................................................................................ 104

Set the real-time clock ..................................................................................... 105

Set the real-time clock .................................................................... 105

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Use job storage features .................................................................................................................. 107

Print business graphics or marketing material ................................................................................. 109

Print weatherproof maps and outdoor signs ..................................................................................... 111

Set the duplex alignment .................................................................................................................. 112

8 Print tasks

Cancel a print job ............................................................................................................................. 114

Use features in the Windows printer driver ...................................................................................... 115

Set the wake time ............................................................................................ 106

Set economy modes from the EWS ................................................................ 106

Create a stored job .......................................................................................................... 107

Print a stored job .............................................................................................................. 107

Delete a stored job ........................................................................................................... 108

Supported glossy paper ................................................................................................... 109

Configure the paper tray .................................................................................................. 109

Configure the driver settings ............................................................................................ 110

Supported tough paper .................................................................................................... 111

Stop the current print job from the control panel .............................................................. 114

Stop the current print job from the software program ...................................................... 114

Open the printer driver ..................................................................................................... 115

Use printing shortcuts ...................................................................................................... 115

Set paper and quality options .......................................................................................... 115

Set document effects ....................................................................................................... 116

Set document finishing options ........................................................................................ 116

Set job storage options .................................................................................................... 117

Set color options .............................................................................................................. 11 8

Obtain support and product-status information ................................................................ 118

Set advanced printing options ......................................................................................... 119

9 Use color

Manage color .................................................................................................................................... 122

Automatic ......................................................................................................................... 122

Print in Grayscale ............................................................................................................ 122

Restrict color use ............................................................................................................. 12 2

Restrict color printing ...................................................................................... 122

Manual color adjustment .................................................................................................. 123

Manual color options ....................................................................................... 123

Color themes ................................................................................................................... 123

Match colors ..................................................................................................................................... 125

Sample book color matching ........................................................................................... 125

Printing color samples ..................................................................................................... 125

PANTONE® color matching ............................................................................................ 126

Advanced color use .......................................................................................................................... 127

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HP ColorSphere toner ..................................................................................................... 127

HP ImageREt 3600 .......................................................................................................... 127

Media selection ................................................................................................................ 127

Color options .................................................................................................................... 127

Standard red-green-blue (sRGB) ..................................................................................... 127

10 Manage and maintain the product

Information pages ............................................................................................................................. 130

HP Easy Printer Care ....................................................................................................................... 131

Open the HP Easy Printer Care software ........................................................................ 131

HP Easy Printer Care software sections .......................................................................... 131

Embedded Web server ..................................................................................................................... 134

Open the embedded Web server by using a network connection ................................... 134

Embedded Web server sections ...................................................................................... 135

Use HP Web Jetadmin software ...................................................................................................... 137

Security features .............................................................................................................................. 138

Secure the embedded Web server .................................................................................. 138

Secure Disk Erase ........................................................................................................... 138

Data affected ................................................................................................... 138

Additional Information ..................................................................................... 139

Job storage ..................................................................................................... 139

HP Encrypted High Performance Hard Disks .................................................................. 139

Lock the control-panel menus .......................................................................................... 139

Lock the formatter cage ................................................................................................... 140

Manage supplies .............................................................................................................................. 141

Print-cartridge storage ..................................................................................................... 141

HP policy on non-HP print cartridges ............................................................................... 141

HP fraud hotline and Web site ......................................................................................... 141

Replace supplies .............................................................................................................................. 142

Supplies life ..................................................................................................................... 142

Locate supplies ................................................................................................................ 142

Supply replacement guidelines ........................................................................................ 142

Change print cartridges ................................................................................................... 143

Change the toner collection unit ...................................................................................... 146

Install memory ................................................................................................................. 149

Install DDR memory DIMMs ............................................................................ 149

Enable memory for Windows .......................................................................... 152

Install an HP Jetdirect or EIO print server card or EIO hard disk .................... 152

Clean the product ............................................................................................................................. 156

Clean the exterior ............................................................................................................ 156

Clean spilled toner ........................................................................................................... 156

Clean the fuser ................................................................................................................ 156

Upgrade the firmware ....................................................................................................................... 157

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11 Solve problems

Solve general problems .................................................................................................................... 164

Restore factory settings .................................................................................................................... 166

Control-panel message types ........................................................................................................... 167

Control-panel messages .................................................................................................................. 168

Jams ................................................................................................................................................. 186

Paper-handling problems ................................................................................................................. 199

Understand lights on the formatter ................................................................................................... 204

Solve image quality problems .......................................................................................................... 206

Determine the current firmware version ........................................................................... 157

Download new firmware from the HP Web site ............................................................... 157

Transfer the new firmware to the product ........................................................................ 157

Use the flash executable file to update the firmware ...................................... 157

Use FTP to upload the firmware through a browser ....................................... 158

Use FTP to upgrade the firmware on a network connection ........................... 159

Use HP Web Jetadmin to upgrade the firmware ............................................. 159

Use Microsoft Windows commands to upgrade the firmware ......................... 160

Upgrade the HP Jetdirect firmware .................................................................................. 160

Troubleshooting checklist ................................................................................................ 164

Factors that affect product performance .......................................................................... 165

Common causes of jams ................................................................................................. 186

Jam locations ................................................................................................................... 187

Clear jams ........................................................................................................................ 187

Clear jams in the right door ............................................................................. 188

Clear jams in the output bin area .................................................................... 192

Clear jams in Tray 1 ........................................................................................ 193

Clear jams in Tray 2 ........................................................................................ 195

Clear jams in the optional 500-sheet paper and heavy media tray

(Tray 3) ............................................................................................................ 196

Clear jams in the lower right door (Tray 3) ...................................................... 196

Jam recovery ................................................................................................................... 197

Product feeds multiple sheets .......................................................................................... 199

Product feeds incorrect page size ................................................................................... 199

Product pulls from incorrect tray ...................................................................................... 200

Paper does not feed automatically .................................................................................. 200

Paper does not feed from Tray 2 or 3 .............................................................................. 201

Transparencies or glossy paper will not feed .................................................................. 201

Envelopes jam or will not feed in the product .................................................................. 202

Output is curled or wrinkled ............................................................................................. 202

Product will not duplex or duplexes incorrectly ................................................................ 203

HP Jetdirect LEDs ........................................................................................................... 204

Heartbeat LED ................................................................................................................. 205

Example print quality problems ........................................................................................ 206

viii ENWW

Repetitive defects ruler .................................................................................................... 207

Overhead transparency defects ....................................................................................... 208

Print-quality problems associated with the environment .................................................. 208

Print quality problems associated with jams .................................................................... 208

Optimize and improve image quality ................................................................................ 208

Calibrate the product ....................................................................................... 208

Print-quality-troubleshooting pages ................................................................. 209

Set the image registration ............................................................................... 209

Correct problems with light streaks ................................................................. 209

Solve performance problems ........................................................................................................... 210

Solve connectivity problems ............................................................................................................. 211

Solve direct-connect problems ........................................................................................ 211

Solve network problems .................................................................................................. 211

Product software problems ............................................................................................................... 213

Solve common Windows problems ................................................................................................. 214

Solve common Macintosh problems ................................................................................................ 215

Appendix A Supplies and accessories

Order parts, accessories, and supplies ............................................................................................ 220

Part numbers .................................................................................................................................... 221

Accessories ..................................................................................................................... 221

Print cartridges and toner collection unit .......................................................................... 221

Memory ............................................................................................................................ 221

Cables and interfaces ...................................................................................................... 222

Maintenance kits .............................................................................................................. 222

Appendix B Service and support

Hewlett-Packard limited warranty statement .................................................................................... 224

Print cartridge limited warranty statement ........................................................................................ 225

HP Color LaserJet Fuser Kit Limited Warranty Statement ............................................................... 226

End User License Agreement .......................................................................................................... 227

Customer self-repair warranty service .............................................................................................. 229

Customer support ............................................................................................................................. 230

Appendix C Product specifications

Physical specifications ..................................................................................................................... 232

Power consumption and acoustic emissions .................................................................................... 232

Environmental specifications ............................................................................................................ 232

Appendix D Regulatory information

FCC regulations ............................................................................................................................... 234

Environmental product stewardship program ................................................................................... 235

Protecting the environment .............................................................................................. 235

ENWW ix

Ozone production ............................................................................................................ 235

Power consumption ......................................................................................................... 235

Paper use ........................................................................................................................ 235

Plastics ............................................................................................................................ 235

HP LaserJet print supplies ............................................................................................... 235

Return and recycling instructions ..................................................................................... 236

United States and Puerto Rico ........................................................................ 236

Multiple returns (more than one cartridge) ..................................... 236

Single returns ................................................................................. 236

Shipping .......................................................................................... 236

Non-U.S. returns ............................................................................................. 236

Paper ............................................................................................................................... 236

Material restrictions .......................................................................................................... 237

Disposal of waste equipment by users in private households in the European Union .... 237

Chemical substances ....................................................................................................... 237

Material Safety Data Sheet (MSDS) ................................................................................ 238

For more information ....................................................................................................... 238

Declaration of Conformity ................................................................................................................. 239

Safety statements ............................................................................................................................. 240

Laser safety ..................................................................................................................... 240

Canadian DOC regulations .............................................................................................. 240

VCCI statement (Japan) .................................................................................................. 240

Power cord statement (Japan) ......................................................................................... 240

EMI statement (Korea) ..................................................................................................... 240

Laser statement for Finland ............................................................................................. 240

Substances Table (China) ............................................................................................... 242

Index ................................................................................................................................................................. 243

x ENWW

1 Product basics

Conventions used in this guide

●

Product comparison

●

Product features

●

Product walkaround

●

ENWW 1

Conventions used in this guide

Throughout this guide, several tips, notes, cautions, and warnings alert you about important information.

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the

product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury,

catastrophic loss of data, or extensive damage to the product.

2 Chapter 1 Product basics ENWW

Product comparison

Model Features

HP Color LaserJet CP3525

HP Color LaserJet CP3525n

HP Color LaserJet CP3525dn

100-sheet multipurpose input tray (Tray 1)

●

250-sheet input tray (Tray 2)

●

250-sheet, face-down output bin

●

Hi-speed USB 2.0 port

●

256 megabytes (MB) of random access memory (RAM)

●

100-sheet multipurpose input tray (Tray 1)

●

250-sheet input tray (Tray 2)

●

250-sheet, face-down output bin

●

Hi-speed USB 2.0 port

●

HP Jetdirect embedded print server for connecting to a 10/100Base-TX network

●

256 megabytes (MB) of random access memory (RAM)

●

100-sheet multipurpose input tray (Tray 1)

●

250-sheet input tray (Tray 2)

●

250-sheet, face-down output bin

●

HP Color LaserJet CP3525x

Hi-speed USB 2.0 port

●

HP Jetdirect embedded print server for connecting to a 10/100Base-TX network

●

384 megabytes (MB) of random access memory (RAM)

●

Automatic two-sided printing

●

100-sheet multipurpose input tray (Tray 1)

●

250-sheet input tray (Tray 2)

●

250-sheet, face-down output bin

●

500-sheet paper and heavy media tray (Tray 3), including HP postcard media insert

●

for 101.6 x 152.4 mm (4 x 6 in) paper

Hi-speed USB 2.0 port

●

HP Jetdirect embedded print server for connecting to a 10/100Base-TX network

●

512 megabytes (MB) of random access memory (RAM)

●

Automatic two-sided printing

●

ENWW Product comparison 3

Product features

Speed and throughput

Resolution

Memory

Print up to 30 pages per minute (ppm) on letter-size paper and 30 ppm on A4-size

●

paper.

As quick as 12 seconds to print the first page

●

Recommended maximum monthly print volume of 5,000 pages

●

A 515 megahertz (MHz) microprocessor

●

600 dots per inch (dpi) with Image Resolution Enhancement technology 3600 for

●

optimum overall imaging

1200 x 600 dpi for detailed line work and small text

●

HP Color LaserJet CP3525: 256 MB of random-access memory (RAM), expandable

●

to 1 gigabyte (GB) by adding into the open DIMM slot 200-pin small outline dual inline memory modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of RAM.

NOTE: If you install a 1 GB DIMM in the open slot, the total amount of memory

available is 1 GB.

HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM),

●

expandable to 1 gigabyte (GB) by adding into the open DIMM slot 200-pin small outline dual inline memory modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of RAM.

NOTE: If you install a 1 GB DIMM in the open slot, the total amount of memory

available is 1 GB.

HP Color LaserJet CP3525dn: 384 MB of random-access memory (RAM),

●

expandable to 1 gigabyte (GB) by replacing the original DIMM with 200-pin small outline dual inline memory modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of RAM.

User interface

NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB.

For the HP Color LaserJet CP3525dn model, you must replace the original 128 MB DIMM with a 1 GB DIMM to increase memory to 1 GB.

HP Color LaserJet CP3525x: 512 MB of random-access memory (RAM),

●

expandable to 1 gigabyte (GB) by replacing the original DIMM with 200-pin small outline dual inline memory modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of RAM.

NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB.

For the HP Color LaserJet CP3525x model, you must replace one of the original 256 MB DIMMs with a 1 GB DIMM to increase memory to 1 GB.

Memory Enhancement technology (MEt) automatically compresses data to use

●

RAM more efficiently.

Four-line color graphical display on the control panel

●

An embedded Web server to gain access to support and order supplies (for

●

network-connected products)

HP Easy Printer Care software (a Web-based status and troubleshooting tool)

●

Internet-enabled supply-ordering capabilities through HP Easy Printer Care

●

software and embedded Web server

4 Chapter 1 Product basics ENWW

Paper-handling

Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,

●

envelopes, and other paper types. The tray holds up to 100 sheets of paper, 50 transparencies, or 10 envelopes

Tray 2: 250-sheet tray.

●

Optional Tray 3: 500-sheet paper and heavy media tray, and an optional

●

HP Postcard media insert. (Both are included with the HP Color LaserJet CP3525x printer.) Holds standard and custom-size paper. This tray automatically detects common paper sizes.

Two-sided printing: The HP Color LaserJet CP3525dn printer and HP Color

●

LaserJet CP3525x printer support automatic two-sided printing. The other models support manual two-sided printing.

Standard output bin: The standard output bin is located on the top of the product.

●

This bin can hold up to 250 sheets of paper. The product has a sensor that indicates when the bin is full.

Languages and fonts

Print cartridges

For information about supported paper sizes, see

Supported paper and print media sizes

on page 77.

For information about supported paper types, see

Supported paper and print media types

on page 80.

HP Printer Control Language PCL 5, PCL 6, and HP postscript level 3 emulation

●

Direct PDF

●

80 scalable TrueType PS typefaces

●

For information regarding print cartridges, see

●

www.hp.com/go/

learnaboutsupplies.

Authentic HP print cartridge detection

●

Automatic toner strip remover

●

This product uses the following consumable supplies:

●

Standard black print cartridge: CE250A

◦

High-capacity black print cartridge: CE250X

◦

Cyan print cartridge: CE251A

◦

Yellow print cartridge: CE252A

◦

Magenta print cartridge: CE253A

◦

Toner collection unit: CE254A

◦

Supported operating systems

Connectivity

Microsoft

●

2003, and Windows

Macintosh OS X V10.3.9, V10.4, V10.5, and later

●

Novell NetWare

●

Unix

●

Linux

●

USB 2.0 connection

●

Host USB 2.0-like port for third-party connection

●

Windows® 2000, Windows® XP, Windows Vista™, Windows® Server

Server 2008

ENWW Product features 5

Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print

●

server (not included with the HP Color LaserJet CP3525 printer)

One enhanced input/output (EIO) slot

●

Environment

Security

Self-help

Sleep setting saves energy

●

High content of recyclable components and materials

●

Instant-on fuser saves energy

●

Secure Disk Erase

●

Security lock (optional)

●

Job retention

●

User PIN authentication for stored jobs

●

IPsec security

●

HP encrypted High Performance EIO hard drive (optional)

●

Show-me-how pages that you can print from the control panel

●

Job aids for specific tasks available from

●

Animations and help on the control panel

●

Animations on the CD

●

www.hp.com/support/cljcp3525.

6 Chapter 1 Product basics ENWW

Product walkaround

Front view

2 3

1 Output-bin extension

2 Standard output bin

3 Duplex switchback guide (HP Color LaserJet CP3525dn printer and HP Color LaserJet CP3525x printer only)

4 Control panel

5 Right door (access for clearing jams)

6 Tray 1 (pull the handle to open the tray)

7 Power button (illuminates when turned on)

8 Lower-right door (access for clearing jams)

9 Tray 2

10 Optional Tray 3 (included with the HP Color LaserJet CP3525x printer)

11 Front door (access to print cartridges and toner collection unit)

ENWW Product walkaround 7

Back view

1 Slot for a cable-type security lock

2 Interface ports

3 Power connection

8 Chapter 1 Product basics ENWW

Interface ports

1 EIO interface expansion slot

2 RJ-45 network port (not activated with the HP Color LaserJet CP3525 printer)

3 Hi-speed USB 2.0 printing port

Serial number and model number location

The model number and serial number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.

Model name Model number

HP Color LaserJet CP3525 CC468A

HP Color LaserJet CP3525n CC469A

HP Color LaserJet CP3525dn CC470A

HP Color LaserJet CP3525x CC471A

ENWW Product walkaround 9

10 Chapter 1 Product basics ENWW

2 Control panel

Use the control panel

●

Control panel menus

●

Menu hierarchy

●

Show Me How menu

●

Retrieve job menu

●

Information menu

●

Paper handling menu

●

Configure device menu

●

Diagnostics menu

●

Service menu

●

ENWW 11

Use the control panel

The control panel has a color, graphical and text display that provides access to all product functions. Use the buttons to control jobs and the product status. The lights indicate overall product status.

Control-panel layout

The control panel includes a color, graphical and text display, job-control buttons, and three light-emitting diode (LED) status lights.

2 3

1 Control panel display Shows status information, menus, help information, and error messages.

2 Up arrow button Navigates menus and text, and increases the values of numerical items in

3 OK button Makes selections, resumes printing after continuable errors, and overrides

the display.

a non-HP print cartridge.

4 Ready light The Ready light indicates that the product is ready to begin processing any

5 Data light The Data light indicates that the product is receiving data.

6 Attention light The Attention light indicates that the product has a condition that requires

7 Down arrow button Navigates menus and text, and decreases the values of numerical items in

12 Chapter 2 Control panel ENWW

Menu button

Back arrow button

job.

intervention. Examples include an empty paper tray or an error message on the display.

the display.

Opens and closes menus.

Navigates backward in nested menus.

11 Help button Provides detailed information, including animations, about product

Stop button

Halts the current job, presents a choice to resume or cancel the current job, clears paper from the product, and clears any continuable errors that are associated with the halted job. If the product is not printing a job, pressing

Stop pauses the product.

messages or menus.

Interpreting control panel indicator lights

Indicator On Off Flashing

Ready

(green)

Data

(green)

Attention

(amber)

Product is online (able to accept and process data).

Processed data is present in the product, but more data is needed to complete the job.

A critical error has occurred. Product requires attention.

Product is offline or is turned off.

Product is not processing or receiving data.

No conditions exist that require attention.

Product is attempting to stop printing and go offline.

Product is processing and receiving data.

An error has occurred. Product requires attention.

ENWW Use the control panel 13

Control panel menus

You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the product, and will override the product controlpanel settings. See the help files associated with the software, or for more information on accessing the printer driver, see

on page 57.

You can also control the product by changing settings in the product’s control panel. Use the control panel to access features not supported by the printer driver or software application, and to configure trays for paper size and type.

Use the menus

Software for Windows on page 45 or Use the product with Macintosh

●

Enter and exit the menus by pressing the Menu button

Select a menu item by using the OK button as well as select numerical values when configuring

●

the product.

Use the up or down arrows

●

up and down arrows can increase and decrease numerical value selections. Hold down the up or down arrows to scroll faster.

The back button

●

If no key is pressed for 60 seconds, the product exits the menus.

●

allows you to move back in menu selections.

to navigate through the menus. In addition to menu navigation, the

14 Chapter 2 Control panel ENWW

Menu hierarchy

The following top-level menus are available:

SHOW ME HOW. See

●

RETRIEVE JOB. See

●

INFORMATION. See

●

PAPER HANDLING. See

●

CONFIGURE DEVICE. See

●

DIAGNOSTICS. See

●

SERVICE. See

●

Service menu on page 44 for more information.

Show Me How menu on page 16 for more information.

Retrieve job menu on page 17 for more information.

Information menu on page 19 for more information.

Paper handling menu on page 20 for more information.

Configure device menu on page 21 for more information.

Diagnostics menu on page 42 for more information.

ENWW Menu hierarchy 15

Show Me How menu

The SHOW ME HOW menu prints pages that provide more information about the product.

To display: Press the Menu button

Item Explanation

CLEAR JAMS Provides instructions for clearing jams on the product.

LOAD TRAYS Provides instructions for loading and configuring trays.

LOAD SPECIAL MEDIA Provides instructions for loading special print media such as envelopes,

PRINT BOTH SIDES Provides instructions for printing on both sides of the paper (duplex printing).

SUPPORTED PAPER Provides a list of the supported paper and print media.

PRINT HELP GUIDE Prints a page that shows links to additional help on the Web.

, and then select the SHOW ME HOW menu.

transparencies, and labels.

16 Chapter 2 Control panel ENWW

Retrieve job menu

The RETRIEVE JOB menu allows you to view listings of all stored jobs.

To display: Press the Menu button

, and then select the RETRIEVE JOB menu.

NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no

default.

Item Sub-item Options Description

<USER NAME> Each user who has stored jobs is

ALL JOBS (NO PIN) PRINT

PRINT AND DELETE

DELETE

ALL JOBS (WITH

PIN)

PRINT AND DELETE

DELETE

listed by name. Select the appropriate user name to see a list of stored jobs.

This message is displayed if a user has two or more stored jobs that do not require a PIN.

Either the PRINT option or the PRINT AND DELETE option displays, depending on the type of jobs listed.

Use the COPIES option to specify he number of copies of the job to be printed.

This message is displayed if a user has two or more stored jobs that require a PIN.

Either the PRINT option or the PRINT AND DELETE option displays, depending on the type of jobs listed.

Use the COPIES option to specify he number of copies of the job to be printed.

<JOB NAME X> PRINT

PRINT AND DELETE

DELETE

COPIES Specifies the number of copies of the

Each job is listed by name.

Either the PRINT option or the PRINT AND DELETE option displays, depending on the type of jobs listed.

Use the COPIES option to specify the number of copies of the job to be printed.

job to be printed. The default is 1.

If you select the JOB option, the number of copies specified in the driver are printed.

If you select the CUSTOM menu, another setting displays where you can specify the number of copies of the job to be printed. The number of copies that were specified in the driver are multiplied by the number of copies specified on the control panel. For example, if you specified two

ENWW Retrieve job menu 17

Item Sub-item Options Description

copies in the driver and specify two copies on the control panel, a total of four copies of the job are printed.

18 Chapter 2 Control panel ENWW

+ 234 hidden pages