HP LaserJet 9500 User's Guide

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Reproduction, adaptation or translati on wit hout prior written permission is prohibited, except as allowed under the copyright laws.

Part Number: C8549-90902 Edition 1, 10/2004 The information contained herein is subject to change

without notice. The only warranties for HP products and services are set

forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark Credits

Acrobat®, Adobe®, and PostScript® are trademarks of Adobe Systems Incorporated.

HP-UX® Release 10.20 and later and HP-UX Release

11.00 and later (in both 32- and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.

Microsoft®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

PANTONE®* is Pantone, Inc.’s check-standard trademark for color.

TrueType™ is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of The Open Group.

NERGY STAR® is a U.S. registered service mark of the U.S.

E Environmental Protection Agency.

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4 Chapter –

Rev. 1.0

MFP basics

MFP components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting the MFP defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting the MFP device defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Loading input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Loading tray 2 and tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changing and setting the media size and type for a tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Copying

Copy-screen layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Copying instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Copying by using the default settings (one-touch copying). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Copying by using user-defined settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Copying from the scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Copying by using the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Copying books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Creating a job to be copied later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Color copies or black and white copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reduce or enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adjust the lightness/darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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Enhance the document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting copy defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Digital sending and e-mail

Sending documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Sending letter-size originals by using the scanner glass or ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Changing the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Sending a document to multiple recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using the auto-complete function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using the address book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Creating a recipient list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Faxing

Connecting the fax to a phone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Verifying the fax operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Establishing the required fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using the Fax Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting or verifying the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Setting or verifying the location. . . . . . . . . . . . . . . . . . . . . . . . . .

Setting or verifying the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Fax feature screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Status message bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

6 Contents

. . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Rev. 1.0

Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Sending a fax by typing the number manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Sending a fax by using speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Sending a fax by using phone book numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Canceling the current fax transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Canceling all pending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Changing the sharpness setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Changing the background setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Changing the light/dark setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Receiving faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Establishing optional fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Setting the modem volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Setting the ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setting outgoing fax resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setting dialing and detection options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting a dialing prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting the redial-on-busy feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting the paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting the destination bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

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Troubleshooting fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

What type of phone line are you using? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Are you using a phone-line splitter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Are you using a surge-protection device?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Are you using a phone company voice-messaging service or an answering machine? . . . . . . . . . . 89

Checking fax status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Fax feature is not operating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

General fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Receiving fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sending fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . 96

. . . . . . . . . . . . . . . . . . . . . . . . . . 100

. . . . . . . . . . . . . . . . . . . . . . . . . . 103

Fax product specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Printing

Customizing tray 1 operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Printing from tray 1 when the loaded paper is requested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Manually feeding paper from tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Using the job-storage features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Private jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Stored jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

QuickCopy jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

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Proof and hold jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Control panel menus

Retrieve job menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Paper handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Configure device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Originals submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Copying submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Enhancement submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Sending submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Printing submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Print quality submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

System setup submenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

. . . . . . . . . . . . . . . . . . . . . . . . . . 134

Selecting and using media

Selecting high-quality media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Using non-HP-brand media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Ordering supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Setting media size and type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Supported types of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Media-related copy-quality and print-quality issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

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Managing and maintaining

Managing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Checking supplies levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Storing supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Replacing and recycling the supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using the image drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacing the image drums . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . 196

. . . . . . . . . . . . . . . . . . . . . . . . . . 197

Image transfer kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Image cleaning kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Image fuser kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Cleaning procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Cleaning the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Cleaning the post charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Cleaning the fuser input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Relocating the MFP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Problem solving

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Jam clearing locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Clearing jams from the input-tray areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

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Clearing jams from the duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Clearing jams from the output areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Solving repeated jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Understanding MFP messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Using the MFP help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

If a message persists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Solving output-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Output-quality troubleshooting procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Solving persistent output-quality problems . . . . . . . . . . . . . . . . .

Print Quality Troubleshooting Pages . . . . . . . . . . . . . . . . . . . . .

Solving MFP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . 282

. . . . . . . . . . . . . . . . . . . . . . . . . . 288

. . . . . . . . . . . . . . . . . . . . . . . . . . 290

MFP hardware issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Media-handling issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

MFP-output issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Duplexer issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Service and support

Warranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Service during and after the warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Extended warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Spare parts and supplies availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

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Color print cartridge/image drum warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

HP software license terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Customer support options worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Information from the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Customer support and MFP repair assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Specifications and regulatory information

Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Power requirements and circuit capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Acoustical specifications¹ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Operating and storage environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

EU Statement for Telecom Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

VCCI Statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Korean EMI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

12 Contents

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Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Taiwan Class A Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Taiwan Battery Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Product Information Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

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14 Contents

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MFP basics

MFP components

The following figures show the components of the HPColor LaserJet 9500mfp.

1 2

6 7

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8 9

10 11 12

12 13

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1 the ADF (automatic document feeder) output bin 2 the control panel (including the touch-screen

graphical display)

3 the finishing device

(3,000-sheet stapler/stacker, 3,000-sheet stacker, multifunction finisher, or 8-bin mailbox)

2 Chapter 1 – MFP basics

4 the front doors 5 the power switch 6 tray 2 7 tray 3 8 the ADF feeder

9 the ADF 10 the ozone fan and filter 11 the right door 12 tray 1 13 the 2,000-sheet side input

tray (tray 4)

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1 the air filter 2 the power-cord connector 3 the copy connect card

(enhanced input/output [EIO])

4 the disk-drive security lock

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3 4 5 6 7 8

9 10 11

5 the RJ11 connector (to the

external fax line)

6 the HP JetLink connector 7 the hard disk (EIO) 8 the parallel port

9 the FIH (foreign interface

harness) connector

10 the ethernet network card

(EIO)

11 the USB por t

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Control panel

The control panel includes a touch-screen graphical display, three job-control buttons, a numeric ke ypad, and three lightemitting diode (LED) indicator lights.

Touch-screen graphical display

Display contrast adjustment

Ready light (green)

Data light (green)

Attention light (orange)

4 Chapter 1 – MFP basics

Numeric keypad

CLEAR button (C)

SLEEP button

MENU button

TATUS

button S

TOP

button RESET

button START

button

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Features and buttons Function

ISPLAY CONTRAST ADJUSTMENT Use this to adjust the amount of back light on the control-panel display.

OUCH-SCREEN GRAPHICAL DISPLAY This touch-screen display provides the user with text and graphical information

LEEP Use this to set the MFP to Sleep Mode.

ENU Use this to open the MFP Information, Configuration, and other menus.

TATUS This button shows the current jobs and their progress, and also shows the status of

about the configuration and status of the MFP. The touch screen allows you to control all of the MFP functions and features.

the trays and supplies.

ESET Use this button to resets the job settings to user-defined default values.

TOP Use this button to cancel the active job.

TART Use this button to begin a copy job, start digital sending, or continue a job that has

been interrupted.

C This is the Clear button which resets the number of copies to one.

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Features and buttons Function

UMERIC KEYPAD Use the keypad to type numeric values for the number of copies that are required

and to specify other numeric values.

Interpreting control-panel lights

Use the following table to int erpret the control-panel lights.

Light State Indication

Ready (green)

Off The MFP is off, offline, or has experienced an error. On The MFP is ready to print. Blinking The MFP is going offline.

6 Chapter 1 – MFP basics

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Light State Indication

Data (green)

Attention (orange)

Off The MFP has no data to print. On The MFP has data to print, but is not ready or is offline. Blinking The MFP is processing or is printing the data. Off The MFP is functioning without error. On The MFP has experienced a critical error. Note the error message, and then turn

the MFP off and on again.

Blinking Action is required. See the control-panel display.

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Control-panel home screen

Use the following control-panel elements to gain access to MFP features.

213

1 touch this to use the copy screen 2 touch this to use the e-mail screen 3 touch this to use the fax screen

8 Chapter 1 – MFP basics

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Setting the MFP defaults

Certain printing features and hardware (such as the duplex-printing accessory or a finishing device) must be configured through the printing-system software.

Setting the MFP device defaults

You can create default MFP device settings for several printing, copying, faxing, e-mail, and network features.

To set device defaults at the control panel

1 Press the MENU button. 2 Scroll to and touch C 3 Scroll to and touch the configuration item that you want. These items include the following:

• copying

• enhancement

• sending

• printing

• system setup

ONFIGURE DEVICE.

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Loading input trays

This section contains information about loading standard- and custom-size media into tray 1, tray2, tray 3, and the 2,000sheet side input tray (tray 4).

Caution To avoid a jam, never add or remove paper from tray1 or open tray 2, tray 3, or the 2,000-sheet side input

10 Chapter 1 – MFP basics

tray (tray 4) while printing or copying from that tray. To avoid damaging the MFP, print labels and enve lopes only from tray 1. Send labels and envelopes to the

face-up bin. Print on only one side of labels and envelopes.

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To load media in tray 1

Tray 1 is a multipurpose tray that holds a stack of media up to 5mm (0.2 inch) in height, which equals approximately 100 sheets of 75 g/m² (20-lb paper), 10 envelopes, or 20 transparencies. If media is loaded in tr ay1, the MFP default is to print media from tray 1 first.

Tray 1 provides a convenient way to print envelopes, transparencies, customsize paper, or other types of media without having to unload the oth er trays. It can also be used as a convenient additional input tray.

Use this procedure to load media in tray 1.

1 Open tray 1. 2 Pull the first tray extension out until it stops. If you are printing on large

media, also extend the second tray extension out until it stops.

3 Load (orient) media according to size and finishing opti ons. F or single-sided

printing on preprinted paper, load the side to be printed on face up. For double-sided printing (duplexing) on prep rinted paper, load the first side to be printed on face down.

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12 Chapter 1 – MFP basics

Note

To avoid jams, print sheets of labels one at a time.

4 Adjust the paper guides so they lightly touch the paper stack, but do not

bend the paper. Mak e sure the paper fits under th e tabs on the paper guides and not above the load level indicators.

5 Look at the control-panel display within a few seconds of loading the paper.

(Remove and reload the media if the time has already elapsed.)

6 If the control panel does not display the message TRAY 1 <TYPE> <SIZE>,

then the tray is ready to use.

7 If the control panel displays TRAY 1 <TYPE> <SIZE>, touch O

size and type configuration. The size menu is displayed.

8 Touch A 9 Touch A 10 If the control panel displays TRAY 1 ANY SIZE ANY TYPE, then the tray is

11 Touch E

NY SIZE. The control panel displays SETTING SAVED. NY TYPE. The control panel displays SETTING SAVED.

ready for occasional one-time use for a variety of paper.

XIT to accept the size and type settings.

K to change the

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To load tray 1 when the same paper is used for multiple jobs

Use the following procedure if tray 1 is loaded continually with the same type of paper, and the paper is not usually removed from tray 1 between print jobs. The following procedures can also increase the MFP performance when printing from tray 1.

CAUTION

To avoid a jam, never add or remove paper from a tray while printing from that tray.

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1 Touch M 2 Touch P 3 Touch T 4 Touch the correct paper size. The control panel displays SETTING SAVED.

5 Touch T

ENU.

APER HANDLING.

RAY 1 SIZE.

Note

If you select CUSTOM as the paper size, also select the unit of measure (the X and Y dimensions).

RAY 1 TYPE.

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14 Chapter 1 – MFP basics

6 Touch the correct paper type. The control panel displays SETTING SAVED. 7 Touch E

XIT to exit the menus.

8 Open tray 1. 9 Pull the first tray extension out until it stops. If you are printing on large

media, also extend the second tray extension out until it stops.

10 Load (orient) media according to size and finishing options. For single-sided

printing on preprinted paper, load the side to be printed on face up. For double-sided printing (duplexing) on preprinted paper, load the first side to be printed on face down.

CAUTION

To avoid jams, print sheets of labels one sheet at a time.

11 Adjust the paper guides so they lightly touch the paper stack, but do not

bend the paper. Make sure the paper fits under the tabs on the guides and not above the load level indicators.

12 Look at the control-panel display within a few second s of loadi ng the paper.

The tray configuration is displayed. (Remove and reload the media if the time has already elapsed.)

13 Touch E

XIT to exit the menus. The tray is ready to use.

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Loading tray 2 and tray 3

Tray 2 and tray 3 hold up to 500 sheets of standard media.

To load detectable standard-size media i n tray 2 and tray 3

Use this procedure to load detectable standard-size media in the tray. The

following are the detectable sizes, which are marked inside the tray:

• A4, Letter, A3, Legal, Executive, 11 x 17, B4, B5, A4-R, and Letter-R

CAUTION

To avoid a jam, never add or remove media from a tray while printing from that tray.

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1 Pull the tray open until it stops. 2 Adjust the left (Y) media guide by pressing the tab on the guide and set the

guide to the correct media size.

3 Adjust the front (X) media guide by pressing the tab on the guide and set

the guide to the correct media size.

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16 Chapter 1 – MFP basics

4 Load (orient) the media according to size.

CAUTION

Do not load more media than the maximum that is indicated by the media-fill triangles at the back of the tray.

5 Set the custom/standard switch to Standard. 6 Slide the tray into the MFP. 7 Look at the control panel within a few seconds of closing the tray. (Open

and close the tray if the time has already elapsed.) The control panel displays the tray size and type configuration. Do one of the following.

• If the size and type settings are correct, touch EXIT to accept the settings.

• If the size and type settings are not correct, touch OK. The TRAY N

SIZE=*<SIZE> menu is displayed.

8 To change the size setting, touch the correct paper size. The message

SETTING SAVED is displayed for a moment, and then the tray type menu is displayed.

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Note

Depending on the size that you selected, the MFP might prompt you to move the Custom/Standard switch in the tray to another position. The MFP might also prompt you to move the paper guides. Follow t he in struct ions o n the control panel, close the tray, and then repeat this procedure starting with step 7.

9 To change the type setting, touch the correct paper type. The message

SETTING SAVED is displayed for a moment, and then the size and type settings are displayed.

Note

If you are using media that is lighter or heavier than 75 g/m² to 105 g/m² (20 to 28 lb), or if you are using coated media or transparencies, set th e media type for the tray.

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10 If the size and type settings are correct, touch E

The tray is ready to use.

XIT to accept the settings.

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18 Chapter 1 – MFP basics

To load undetectable standard-size media in tray 2 and tray 3

Use this procedure to load undetectable standard-size media in the tray. The following are the undetectable sizes, which are marked insid e the tray:

• 8K, 16K, A5, Statement, Executive, and 8.5 x 13 (216 x 330 mm)

CAUTION

To avoid a jam, never add or remove media from a tray while printing from that tray.

1 Pull the tray open until it stops. 2 Press the tab on the front (X) paper guide and slide the guide all the way

out.

3 Press the tab on the left (Y) paper guide and slide the guide all the way out. 4 Load (orient) the media according to size. 5 Adjust the left (Y) media guide by pressing the tab on the guide and slide

the guide until it gently touches the paper.

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6 Adjust the front (X) media guide by pressing tab on the guide and slide the

guide until it gently touches the paper.

7 Set the Custom/Standard switch to Custom. 8 Slide the tray into the MFP. 9 Look at the control panel within a few seconds of closing the tray. (Open

and close the tray if the time has already elapsed.) The control panel displays the tray size and type configuration. Do one of the following:

• If the size and type settings are correct, touch EXIT to accept the settings.

• If the size and type settings are not correct, touch OK. The TRAY N

SIZE=*<SIZE> menu is displayed.

10 To change the size setting, touch the correct paper size. The message

SETTING SAVED is displayed for a moment, and then the tray type menu is displayed.

Note

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11 To change the type setting, touch the correct paper type. The message

SETTING SAVED is displayed for a moment, and then the size and type settings are displayed.

Note

If you are using media that is lighter or heavier than 75 g/m² to 105 g/m² (20 to 28 lb), or if you are using coated media or transparencies, set th e media type for the tray.

20 Chapter 1 – MFP basics

12 If the size and type settings are correct, touch E

The tray is ready to use.

XIT to accept the settings.

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To load custom media in tray 2 and tray 3

Use this procedure to load custom-size media in the tray.

CAUTION

To avoid a jam, never add or remove media from a tray while printing from that tray.

1 Pull the tray open until it stops. 2 Press the tab on the front (X) paper guide and slide the guide all the way

out.

3 Press the tab on the left (Y) paper guide and slide the guide all the way out. 4 Load (orient) the media according to size. 5 Set the Custom/Standard switch to Custom.

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22 Chapter 1 – MFP basics

6 Adjust the left (Y) media guide by pressing the tab on the guide and slide

the guide until it gently touches the paper.

7 Adjust the front (X) media guide by pressing tab on the guide and slide the

guide until it gently touches the paper.

8 Note the orientation of the paper, as well as the value of the X dimension

and the Y dimension. The X and Y dimensions are marked in the tray. You will need this information for a later step.

9 Slide the tray into the MFP. 10 Look at the control panel within a few seconds of closing the tray. (Open

and close the tray if the time has already elapsed.) The control panel displays the tray size and type configuration. Do one of the following:

• If the size and type settings are correct, touch EXIT to accept the settings.

The tray is ready to use. (You do not need to complete the rest of this procedure unless you want to configure the exact custom dimension. See the following note for more information.)

• To change the size setting, touch OK. The TRAY N SIZE=*<SIZE> menu is

displayed.

Rev. 1.0

Note

If the size displayed on the control panel is CUSTOM, then the tray size is set to ANY CUSTOM. The tray will match any custom-size print job, even if the print-job dimensions are different from the dimensions of the paper that is loaded in the tray. If you prefer, you can sp ecify the exact dimensi ons of the custom-size paper that is loaded in the tray. When you specify exact dimensions, the dimensions are displayed as the size, rather than CUSTOM.

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11 Touch C

USTOM. The Unit of Measure menu is displayed.

Note

The MFP might prompt you to move the Custom/Standard switch in the tray to another position. The MFP might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 10.

12 Touch the unit of measure (M

measurement on the tray guide, select M

ILLIMETERS or INCHES). (If you are using the

ILLIMETERS.)

13 Use the numeric keypad to select the X (front to back) dimension. 14 Touch O

15 Use the numeric keypad to select the Y (left to right) dimension. 16 Touch O

K. The control panel displays SETTING SAVED for a moment. The

tray size in dimensions is then displayed.

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17 To change the type setting, touch the correct paper type. The message

SETTING SAVED is displayed for a moment, and then the size and type settings are displayed.

Note

If you are using media that is lighter or heavier than 75 g/m² to 105 g/m² (20 to 28 lb), or if you are using coated media or transparencies, set th e media type for the tray.

24 Chapter 1 – MFP basics

18 Touch E

XIT to accept the settings. The tray is ready to use.

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To load the 2,000-sheet side input tray (tray 4)

The 2,000-sheet side input tray (tray4) holds up to 2,000 sheets of media. The 2,000-sheet side input tray (tray 4) only supports A4- or letter-size media. If

you are using media that is lighter or heavier than 75 g/m lb), or if you are using coated media, set the media type for the tray.

to 105 g/m2 (20 to 28

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CAUTION

To avoid a jam, never add or remove media from the tray whil e printing from that tray.

Use this procedure to load media in the 2,000-sheet side input tray (tray 4).

1 Open the top door, and then open the bottom door. 2 Load the media so that the side to be printed on faces up and the long edge

is toward the MFP (short edge toward the MFP is you are Do not load more media than the maximum that is indicated by the media-fill triangles at the back of the 2,000-sheet side input tray (tray 4).

making booklets).

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26 Chapter 1 – MFP basics

Note

The number of sheets that can be loaded might vary depending on the type of media. Use the media-fill triangles to determine h ow much media to load.

Make sure that the corners of the media are not folded. The 2,000-sheet side input tray (tray4) supports letter, A4, A4-R, and letter-

R media.

3 Close the bottom door, and then close the top door. 4 The control-panel display prompts you to select the size and type of the

media that you want to use.

5 Scroll to the size that you want and select it. 6 Scroll to the type you want and select it.

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Changing and setting the media size and type for a tray

You can configure the MFP input trays by type and size. You can load different media in the input trays and then request media by type or size.

Note If you have used previous HP LaserJet printers or MFPs, you might be accustomed to configuring tray 1 to

The following instructions are used to configure the trays at the MFP control panel. You can also configure the trays from your computer by using the embedded Web server.

first mode or cassette mode. To duplicate the settings for first mode, configure tra y1 for Size = ANYSIZE and Type = ANY. T o duplicate the settings f or cassette mod e, set either the size or type f or tra y1 to a setting other than ANY.

To set or change media size for tray 1

1 Press the MENU button. 2 Touch P 3 Touch T 4 Touch the paper size that is loaded. 5 Touch O

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APER HANDLING.

RAY 1 SIZE.

K to exit the menus.

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To set a standard size for tray 2, tray 3, and the 2,000-sheet side input tray (tray 4)

The MFP automatically detects the size that is loaded, so you do not need to set the size manually.

To set or change a custom size for tray 2 and tray 3

1 Make sure that the switch inside the tray that you want to configure is in the Custom position. 2 A message on the control panel prompts you to specify the paper size. 3 Touch the appropriate unit of measure (M

the tray guides are in millimeters.)

4 Use the numeric keypad to specify the tray X (front-to-back) dimension. 5 Use the numeric keypad to specify the tray Y (left-to-right) dimension. 6 Touch

EXIT to exit the menus.

ILLIMETERS or INCHES). (The default is MILLIMETERS because the marks on

28 Chapter 1 – MFP basics

Rev. 1.0

To set or change a media type for any tray

1 Determine the correct media-type selection for your media. 2 Press the M 3 Touch P 4 Touch T 5 Touch the appropriate type setting for the media that you are using.

Note The default media type is plain.

ENU button.

APER HANDLING.

RAY X TYPE.

6 Touch E

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XIT to exit the menu.

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Copying

This MFP functions as a standalone, walk-up color or blac k-and-white copier—y ou do not ha ve to ha v e software installed or have your computer turned on to make copies. You can easily adjust copy settings at the control panel. Originals can be copied using either the ADF or the scanner glass. The MFP can process copying, printing, and digital-sending jobs simultaneously.

This chapter provides information about how to make b lac k-and-whit e or color copies and h ow to change copy settings. It is helpful to review the section about control-pane l oper ation before using the MFP copying functions. See “Control panel” on page 4 in chapter 1.

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Copy-screen layout

The following figure and table provide information about features and buttons on the copy screen.

32 Chapter 2 – Copying

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Features and buttons Function

Provides access to “What is this?” Help or “Show me How.”

(Help)

EADY Indicates that the MFP is ready to copy. (Additional status messages might appear on this line .)

ESCRIBE ORIGINAL Allows you to select size , type , orientation, image content, and additi onal f eatures of th e original

copy.

OLOR COPIES Allows you to select color copies.

LACK COPIES Allows you to select black and white copies.

Reduce/Enlarge Reduces or enlarges the size of the copy.

Light/Dark Increases or decreases the brightness of the copy.

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Copy-screen layout 33

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Features and buttons Function

OPY SETTINGS Displays settings that describe the output features of the document, such as paper size,

TART Starts copying the document.

ACK Moves back one screen on the control-panel display.

ANCEL Each lower-level screen (any screen below the main screen) on the touch screen includes a

K Each lower-level screen on the touch screen includes an OK option. Touching OK accepts any

simplex/duplex, and stapling.

ANCEL option. Touching CANCEL negates any changes that you made, and takes you back to

the previous screen.

changes that you made, and takes you to the next screen.

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Copying instructions

For standard-size media , the size of the original is automatically detected when the document is placed on the scanner glass or in the ADF, and the appropriate size of media is used for the copy. You can override the auto-detect feature by specifying the required input (

Note Use the scanner glass to copy small, lightweigh t (l ess than 46g/m

such as receipts, newspaper clippings, photographs, or old, delicate, valuable, or worn documents. The scanner glass is also used to copy books, magazines, and manuals.

Use the ADF to make as many as 999 copies of a document. The A DF can be load ed wit h up to 50sheets of ledger/A3 media or 100 sheets of letter/A4 media (depending on the thickness of the pages).

This section provides instructions for the following cop ying tasks:

• Copying by using the default settings (one-touch copying)

• Copying by using user-defined settings

• Copying from the scanner glass

• Copying by using the ADF

• Copying books

• Creating a job to be copied later

DESCRIBE ORIGINAL) and output (COPY SETTINGS) at the control panel.

, or 12 lb), or irregularly sized originals,

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Copying by using the default settings (one-touch copying)

The following are the default settings for copying:

• One copy

• Letter- or A4-size original and letter-size copy

Note The MFP automatically detects the original size and makes a same-size cop y . The f actory default paper-size

setting is Letter or A4 only if no media size is detected.

• Black and white (color copied can be selected)

• Page Orientation: Portrait

• Number of Sides: One

• Page Content: Mixed (mi xed text and graphics)

• Job Mode: Off

• Heavy Paper: Off

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To make color copies by using the default settings

1 Place the document face-down on the scanner glass or in the ADF. 2 Touch C 3 Select color copies. 4 Touch S

OPY.

TART.

To make black and white copies by using the default settings

1 Place the document face-down on the scanner glass or in the ADF. 2 Touch C 3 Select black copies. 4 Touch S

OPY.

TART.

Copying by using user-defined settings

Using the following steps, you can change the settings for your copies.

To make copies by using settings other than the default settings

1 Place the original face-down on the scanner glass or in the ADF. 2 Touch the copy icon on the control panel. The copy screen appear s on the graphical display.

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3 Touch C 4 Make any necessary adjustments to the contrast and the reduction or enlargement by using the L

5 Touch D

Note If you select Mixed on the Page Content tab, you can use the Advanced tab to select the emphasis for te xt

OLOR or BLACK & WHITE copies.

and the R

your selections, touch O

EDUCE/ENLARGE option in the image-modification section of the graphical display.

ESCRIBE ORIGINAL to view your options. You can select BASIC options or ADVANCED options. After you make

or photo, or for text or glossy photo.

IGHT/DARK bar

Basic tab What to select

IZE Select Book or the media size of your original.

S P

AGE ORIENTATION Select Portrait or Landscape. UMBER OF SIDES Select 1-sided or 2-sided.

AGE CONTENT Select Text, Photo, Glossy Photo, or Mixed.

Advanced tab What to select

EAVY PAPER Select Heavy Paper if your original is heavy paper and you are using

the ADF.

OB MODE If you are combining multiple flatbed scans into a single job, select

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Job Mode.

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Description of use

Text Optimize for the best text quality. Photo Optimize for printed or half-tone original graphics. Glossy photo Optimize for glossy photograph s and for continuous tone photographic originals. Mixed Optimize for mixed text and graphics. Advanced (button) An adjustment to optimize more toward text or graphics in mixed mode.

6 Touch COPY SETTINGS to view your options. You can touch the Advanced tab to see more options.

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Basic tab What to select

IZE Select Auto (media size is matched to original size), or the copy size

UMBER OF SIDES Select 1-sided or 2-sided. ACK SIDE ORIENTATION Select Normal or Flip (applies when 2-sided copying is selected).

AGES PER SHEET Select 1, 2, 4, or Booklet.

that you want. Be sure that you have loaded the correct media size in the tray.

If 4 pages per sheet is selected, “Z” or “N”ordering is tailored to the page orientation, and the option to put a border around each smaller page appears.

“Z” ordering

ORDERS Select Border or No Border when y ou are printing multiple pa ges per

sheet.

“N” ordering

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TAPLE Stapling options depend on your finishing de vice and the media size

that you selected. For the 3,000-sheet stapler/stacker, the selections are None, Corner, 1, 2, 3, or 6. For the multifunction finisher, the selections are None, 1, 2, or Booklet.

Advanced tab What to select

OLLATION Select Collated or Uncollated.

UTPUT BIN Select the output destination for your finishing device.

OB STORAGE Select On to indicate that the copy job should be stored on the MFP

NHANCE Increases or reduces sharpness, and removes background.

CALE TO FIT Select On to slightly reduce the image so that it fits in the printable

rather than printed. Select Off to copy the job normally. See “ Creating a job to be copied later” on page 44 for more information.

area.

7 When you are finished, touch OK to return to the main copy screen.

Note The page icon in the COPY section of the graphical display shows a representative image of the copy.

8 Using the numeric keypad, specify the number of copies, and then pre ss S

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Copying from the scanner glass

Use the scanner glass to copy small, light weight (l ess tha n 46g/m² or 12 lb), or irregularly sized originals, such as receipts, newspaper clippings, photographs, or old or worn documents. The scanner glass is also used to copy books, magazines, and manuals.

1 Place the document face-do w n on the scanner glass. 2 Make any image modifications, and choose any copy settings, if necessary. See “Copying by using user-defined

settings” on page 37 for the available settings.

3 If you are making only one copy, press S

the number of copies (up to 999), and then press S

TART. If you are making multiple copies, use the numeric keypad to select

TART to begin copying.

Copying by using the ADF

Using the ADF, you can make as many as 999 copies of a document that has as many as 100pages (depending on the thickness of the pages).

1 Load the document face-down into the ADF. The MFP can automatically detect several standard paper sizes. 2 Make any image modifications, and select any copy settings if necessary. See “Copying by using user-defined

settings” on page 37 for the available settings.

If you are making only one copy, press S required number of copies, and then press S

TART. If you are making multiple copies, use the numeric keypad to specify the

TART.

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Copying books

You can use the scanner glass to copy books.

1 Place the book face-down on the scanner glass. 2 Align the book. The book is correctly aligned if the book binding is in line with the book icon at the top of the scan ner

glass.

3 Touch C 4 Touch D 5 Select Book as the size. 6 Touch O

OPY. ESCRIBE ORIGINAL.

Note You can skip a page by touching the Sk ip Page button above the page icon. Touch the button once to skip

7 Touch C 8 Select any output settings that you w ant. Select the paper size that is the closest match to the actual size of the

9 Touch O 10 Using the numeric keypad, specify the number of copies you want. 11 Press S

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the left page and twice to skip the right page. Press the button three times to cancel page skipping. If you don’t skip a page using the Skip Page button, left side and right side pages will be copied.

OPY SETTINGS.

book that you are copying.

TART.

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Creating a job to be copied later

Turning on the stored job setting indicates that you want the copy job to be stored on the MFP hard disk, and that you will print the job later.

1 Select your basic copy settings (see “Copying by using user-defined settings” on page 37). 2 Touch the Advanced tab. 3 For the Stored Jobs option, select On.

A pop-up dialog box appears, asking for the User Name, Job Name, and Person al I de ntificat ion Number (PIN), if required. The keyboard appears when you select User Name and Job Name. The PIN is a four-digit number that can be typed by using the numeric keypad.

4 Type the User Name. 5 Type the Job Name. 6 Type the PIN if you want to control access to the stored copy job. 7 Touch O 8 Press S

TART.

Color copies or black and white copies

At the home screen, touch COPY and then touch the circle below COLOR copies or BLACK & WHITE copies to select the appropriate type of copies. If C display. If B

44 Chapter 2 – Copying

LACK & WHITE is selected, BLACK COPIES: appears in the upper-right corner of the control-panel display.

OLOR is selected, COLOR COPIES: appears in the upper-right corner of the control-panel

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Reduce or enlarge

The MFP has an autoscaling feature. If the original paper size differs from the copy paper size, the MFP can autodetect a size mismatch between the original page size and the copy page size. The scanned image of the original page is reduced or enlarged automatically to match the copy paper size. You can override autoscaling by using the reduce and enlarge feature.

The MFP can reduce copies to as little as 25% of the original size and enlarge copies to as much as 400% of the original size (200% when using the ADF).

To reduce or enlarge your copies, touch the arrows on the REDUCE/ENLARGE bu tton until you reach the size that you want. The scale percentage box in the cent er of the REDUCE/ENLARGE bu tton indicates the percentage of reduction or enlargement. You can also touch 100% to display the keypad to type the number that you want. Touch O

K to save the changes.

Adjust the lightness/darkness

You can adjust the lightness and the darkness of the copied output by touching the arrows on the Light/Dark bar in the default copy screen.

Enhance the document

T ouch the Copy Settings tab and then touch t he Ad v anced tab t o gain access to the e mbedded en hancement screen t hat allows you to adjust the le v el of bac kground re mov al from the copie d image, and increase or decrease the sh arpness of the copied image.

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Background Removal

If you are copying a document that is printed on colored paper or the original is thin and makes the backside image show through, you can enhance your copy quality by removing the background. Adjust the amount of background removal by touching the arrows on the Background Removal Control. The slider moves to the lighter or darker area of the

Background Removal Control bar for increased or decreased background removal.

Sharpness

The Sharpness Control specifies the sharpness setting that the scanner uses when the MFP scans your original. Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced more sharply. Adjust the amount of sharpness by touching the arrows on the Sharpness Control bar.

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Setting copy defaults

The defaults for several copy settings can be controlled by the administrator. To set or change the following copy defaults, perform the following steps:

1 Touch M 2 Touch C 3 Touch C 4 Select the copy setting that you want to change.

Copy setting Description

COLOR MODE Sets the MFP to default to color or black and white copies. NUMBER OF SIDES The copy can have one side (simplex) or two sides (duplex) printed on each page. COLLATE If collate is OFF, each page is copied separately. If collate is ON, the document is collated. COPIES I ndicates the number of copies that will be produced. STAPLE SUBMENU Appears if a stapling finishing device is at tached.

ENU. ONFIGURE DEVICE. OPYING.

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Copy setting Description

SHARPNESS Indicates th e sharpness of the image when it is copied. BACKGROUND REMOVAL Indicates how much background is removed when an imag

e is copied.

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Digital sending and e-mail

To configure the embeded Send to e-mail feature, you must either know the Internet Protocol (IP) address or hostname of the Simple Mail Transfer Protocol (SMTP) server on y our net work, or use the Find Servers men u opti on to attempt to l ocate the server. The MFP uses SMTP to send e-mail messages with attachments containing the image that is scanned at the MFP.

Optionally, you can configure the MFP to use the Lightweight Directory Access Protocol (LDAP) to connect to a directory server so that you can easily address an e-mail that will be sent from the MFP. Directory servers contain recipient names (for example, “John Smith”), and associated e-mail addresses (jsmith@hp.com).

When the MFP is configured to use LDAP, users simply type the first few characters of a recipient’s name. The MFP searches the directory server for names that match and uses the closest matching name. In most environments, the Embedded Web Server must be used to correctly configure LDAP.

Note If you do not know the IP address or hostname of the SMTP or LDAP servers on your network, ask your

1 Touch M 2 Touch C 3 Touch S 4 Touch E-

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network or e-mail administrator for this information.

ENU. ONFIGURE DEVICE. ENDING.

MAIL.

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5 You can touch F

successful, go to step 8. Otherwise, go to step 6.

6 Touch S

touch L

7 Touch O 8 Touch T

IND SEND GATEWAYS to let the MFP search the local network for LDAP and SMTP servers. If this is

MTP GATEWAY and then enter t he IP ad dress or hostname o f the SMTP serv er. If a LDAP server is av ailab le ,

DAP GATEWAY and then enter the IP address or hostname of the LDAP server.

EST SEND GATEWAYS to test the configuration.

The MFP offers color-scanning and digital-sending capabilities. Using the control panel, you can scan black-and-white or color documents and send them to an e-mail address as an e-mail attachment. To use digital sending, the MFP must be connected to a local area network (LAN). The MFP connects directl y to your LAN by using the Jetdirect ethernet card. This chapter addresses both scanning and sending, because they are fully integrated functions.

Digital sending offers the following benefits:

• Sends documents to multiple e-mail addresses, saving t i me and delivery costs.

• Delivers files in black-and-white or in color. Files can be sent in different file formats that the recipient can

manipulate.

• Provides verification that e-mail was delivered correctly.

With digital sending, documents are scanned into the MFP memory and sent to an e-mail address or multiple addresses as an e-mail attachment. Digital documents can be sent in several graphics formats, such as PDF, JPEG, and TIFF (see “Changing the settings” on page 52), enabling recip i ents to manipulate the document file in various programs to meet their specific needs. Documents arrive in near-original quality, and then can be printed, stored, or forwarded.

The HP Digital Sender Module software offers the additi onal benefits of authenticating the user for security purposes and scanning to a folder.

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Sending documents

The MFP scans at a 600 pixels-per-inch (ppi) resolution . The MFP sca ns both black-and-white and color originals. You can place originals either on the scanner glass or in the ADF. The scanner glass accommodates all sizes of media, including irregular-size documents, books, stapled documents, previously folded documents, and photographs.

You can use the default settings or change the scanning preference and file formats. The following are the default settings:

• Color

• .PDF file (requires the recipient to have an Adobe® Acrobat® viewer to view the e-mail attachment)

Sending letter-size originals by using the scanner glass or ADF

Use the following instructions to scan and send letter-size originals by using the MFP default settings.

1 Place the document face-down on the scanner glass.

Complete the following steps on the touch screen of the graphical display:

2 Touch S

The Send Options options replaces the Copy Settings options. The Reduce/Enlarge selection disappears because that option does not apply to sending.

3 If requested, type your name and password. 4 Touch E-

END OPTIONS.

MAIL.

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5 Touch F

ROM: and, using the pop-up keyboard, type your e-mail address.

Note Touch to delete any incorrect keystrokes.

6 Touch T 7 Touch CC: and then type the e-mail address of any cop y recipients , if necessary. If you want to send a blind copy to

8 Touch S 9 Change any appropriate settings (see “Changing the settings” on page52) by touching S 10 Press S

The PROCESSING DIGITAL SEND JOB message appears on the control-panel status bar.

O: and then type the recipient e-mail address.

an e-mail address, touch BCC: and type the address of the recipient.

UBJECT: and then type the subject of your e-mail.

ETTINGS. Touch OK.

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Changing the settings

Before you send a document, you can change the following settings:

• Scan Preferences: Select Black and White or Color.

• File Type: Select PDF, TIFF, MTIFF, or JPG. Files can be transmitted to an e-mail address in any of these file

formats:

• PDF: The .PDF file format is the default setting, and it offers th e best ov erall te xt and graphics q uality. However, the recipient must have an Adobe Acrobat vie we r installed in order to read .P DF files. This file f ormat produces one e-mail attachment that contains all of the scanned pages.

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• JPG: Although a .JPG file does not have the same quality as a PDF, the recipient can view a JPG file easily using an Internet browser. This file format produces one e-mail attachment for each scanned page. The recipient can manipulate the .JPG files and import them into various prog rams.

• TIFF: A .TIFF is a standard file format that interfaces well with many computer programs and can be manipulated by the recipient. This file format produces one e-mail attachment for each scanned page.

• MTIFF: A .MTIFF is a multipage TIFF that saves multiple scanned pages into a single e-mail attachment.

Note The .MTIFF and .PDF files might be divided into multiple e-mail attachment s if the network limits the file siz e

of e-mail attachments.

Sending a document to multiple recipients

Use the following instructions to send a document to more than one recipient.

1 Place a document face-down on the scanner glass or in t he ADF. 2 Touch S 3 Touch E- 4 Touch F 5 Touch T

6 To check the recipient list, touch the down arrow in the To: text line.

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END OPTIONS.

MAIL.

ROM: and, using the pop-up keyboard, type your e-mail address.

O: and then type the e-mail address of the first recipient. After typing the first e-mail address, touch ENTER

on the keyboard screen to insert a semicolon, and then continue typing e-mail addresses.

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7 Touch CC: and then type the e-mail address of any copy recipients , if necessary. If you want to send a blind copy to

an e-mail address, touch BCC: and type the address of the recipient.

8 Touch S 9 Touch O 10 Press S

UBJECT: and then type the subject of your e-mail.

TART.

Using the auto-complete function

When you open the To, CC, or From screens in t he Send to E-mail feature, the auto-complete function is invoke d. As you type the required address or name at the keyboard screen, the MFP automatically searches the address book list and brings the first matching address into the text line of the keyboard screen. You can then select that name by touching

NTER, or continue typing the name unti l auto-complete finds the correct entry. If y ou type a character that does not match

any entry in the list, the auto-complete text is removed from the display to show that you are typing an address that is not in the address book.

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Using the address book

The private address book and the local address book store frequently-used e-mail addresses. These books can be sh ared between MFPs that use the same server to access the HP MFP Digital Sending software.

Note Addresses can be added or deleted to the private and local address books , but the user must be authenticated

The address book is activated by selecting the address book icon in the display dialog box. When the All or Local button are selected, an Edit button appears. Use the Edit button to add or delete items in the address books. When the Edit button is selected, Address Book - Add and Address Book - Delete appear on the control-panel display.

The Back button returns you to the previous screen. You can send to a list of recipients by using the MFP address book feature. See your system administrator for information

about configuring address lists.

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in order to add addresses to their private a ddress book. If aut hentication is not complete, t he addresses are added to the local address book.

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Creating a recipient list

Complete these steps on the touch screen of the graphical display:

1 Touch E- 2 Touch T 3 Type the first letter of the name.

Note The MFP starts at the beginning of the address list unless you type in the first letter of the name.

4 Touch to gain access to the address book. 5 Navigate in the address book using the scroll bar. 6 Highlight the name to select a recipient, and then touch the A

You can also select a distribution list by to uching the A

OCAL button. Highlight the appropriate names, and then touch the ADD button to add the name to your list of recipients.

You can remove a recipient from your list by scrolling to highlight the recipient, and then touching the R

7 The names in the recipient list are placed into the text line of the keyboard screen. If you want to, you can add a

8 Touch OK on the keyboard screen. 9 Finish typing CC: and S

10 Press S

MAIL.

O: to gain access to the keyboard screen.

DD button.

LL or LOCAL button, or add a recipient from a local list by t ouching the

recipient that is not in the address book by typing the e-mail address on th e keyboard.

UBJECT: on the Send To E-mail screen, if necessary. You can check the list of recipients by

touching the down arrow in the T

TART.

O: text line.

EMOVE button.

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Faxing

Note In some countries/regions, the HP LaserJet MFP Analog Fax Accessory 300 is standard on the HP Color

When configuring the required fax settings for location, some countries/regions are supported but do not have an entry in the Location setting list. These additional countries/regions can be supported by selecting another alternate country/region from the Location settings list. The following table lists additional supported countries/regions and the acceptable alternate country/region to select to support that country/region.

Country/region support

To select this country/region Select this country/region from the location setting list

Estonia Norway, Sweden, or Russian Federation Iceland Denmark, Norway, or Sweden

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LaserJet 9500mfp. The HPLaserJet MFP Analog Fax Accessory 300 requires telecommunication certification by country/region. Check with your sales representativ e or at

www.hp.com/clj9500mfp/fax/countries-regions for a list of the certified countries/regions that offer fax as a

standard capability.

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Country/region support

To select this country/region Select this country/region from the location setting list

Latvia Norway, Sweden, or Russian Federation Liechtenstein Austria or Switzerland Lithuania Norway, Sweden, or Russian Federation Morocco Spain Slovenia Hungary or Poland

The MFP can function as a standalone analog fax machine. The information in this chapter helps you complete the following tasks:

• Perform initial setup configur ation

• Send faxes

• Configure fax settings

• Perform advanced fax features

• Use fax logs and reports

• Troubleshoot problems

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Note Although the MFP also supports LAN faxing through the HP MFP Digital Sending Software Configuration

Utility, that utility is available as an option and is not discussed in this chapter. For information about LAN faxing, see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide.

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Connecting the fax to a phone line

When connecting the fax to a phone line, make sure that the phone l ine f or the fa x is a dedicated line that is not used b y any other devices. This line should be an analog line, because the fax will not function correctly when it is connected to some digital PBX systems. If you are unsure about what type of line you have, contact your tele com provider.

Note Use the phone cord that comes with the fax to make sure that the fax functions correctly.

Follow these instructions to connect the fax to a phone jack.

1 Locate the phone cord that is included with the fax kit. Plug one end of the cord into the fax phone jack. The fax

phone jack is located on the back of the MFP on the formatter plate, next to the other connectors . Make sure that the cord is plugged into the fax phone jack completely and securely.

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2 Plug the other end of the phone cord completely into the phone jack on the wall to finish the installation.

Note The fax function for the HPColor LaserJet 9500mfp will not function until the required items are entered into

the appropriate menus on the control panel. See “Establishing the required fax settings” on page 62.

Verifying the fax operation

Verify that the MFP fax is functioning by checking the MFP control-panel display. The f ax option should appear on the screen. Howev er , until th e required settings ar e established, t he option is gr a y and the te xt “Not Confi gured” appears across it. To use the analog fax, see “Establishing the required fax settings” on page 62.

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Establishing the required fax settings

After the fax is installed, you must establish these settings before you can use the fax:

• Date and time

• Location (country/region)

• Fax header (phone number and company name)

This information is used in the fax header that is printed on all outgoing faxes.

Note In the U.S. and man y other coun tries/regio ns , setting th e date, time, location, phone number and company

name is a legal requirement.

Because the fax reads some of these settings from the MFP, a value might already be set. Verify the value that appears to make sure that the information is correct.

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Using the Fax Settings menu

Use the Fax Settings menu to establish th e required fax settings. Press the MENU button on th e MFP co ntrol p anel to open the Fax Settings menu.

Note If you have the HPMFP Digital Sending Software installed and the LAN fax is enabled, the fax settings do

The following figure shows the control-pan el wi th the fax option visible.

Touch-screen graphical display

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not appear on the menu because the settings are only used to configure the analog fax. Only one type of fax can be enabled at a time, and only th e controls for that fax appear on the control-panel display. If you want to use analog fax when the LAN f ax is enabled, use the HP MFP Digital Sending Softwar e Configuration Utility to disable the LAN fax.

Fax option

MENU BUTTON

START BUTTON

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Setting or verifying the date and time

The date and time setting for the fax is the same value as the MFP date and time setting. If you are turning on the MFP for the first time, you will be prompted for this information.

To verify or change the date and time settings

1 Press the MENU button. 2 Scroll to and touch F 3 Scroll to and touch F 4 Scroll to and touch D 5 Select the date and time formats, and then type the date and time.

AX. AX SETUP REQUIRED.

ATE/TIME.

Setting or verifying the location

The location setting identifies the country/region where the MFP is located. This setting selects the date/time format and the minimum and maximum rings-to-answer range for the country/region. Because this setting is a legal requirement in some countries/regions, it must be set befo re the f ax can oper ate . If y ou are turning on the MFP f o r the first time , y ou will be prompted for this information.

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To verify or change the location

1 Press the MENU button. 2 Scroll to and touch F 3 Scroll to and touch F 4 Scroll to and touch F 5 Scroll to and touch L 6 Scroll through the list until your country/region appears, and then touch the country/region to select it.

AX.

AX SETUP REQUIRED. AX HEADER. OCATION.

Setting or verifying the fax header

The fax header setting is used to set a p hone n umber and comp an y name that appear i n the fax header. This inf ormation is required and must be set.

To verify or change the phone number and the company name

1 Press the MENU button. 2 Scroll to and touch F 3 Scroll to and touch F 4 Scroll to and touch F 5 Scroll to and touch P

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AX. AX SETUP REQUIRED. AX HEADER.

HONE NUMBER.

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6 Type a phone number and then touch O 7 Touch C

OMPANY NAME.

8 Type the company name, and then touch O

If the fax option appears on the control-panel display and the message “Not Configured” does not appear, you have completed the setup and can use the fax feat ure.

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Fax feature screen

Use the Fax feature screen to send faxes. Press the Fax option that appears on the MFP control-panel display to open this screen.

Note The Phone Book option appears only if you set the feature in the HP MFP Digital Sending Software

Configuration Utility.

Status message bar

While the MFP is sending and receiving faxes, status information such as Ready, Receiving call, and Page sent appears in the status bar at the top of some touch-screens.

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Sending faxes

Use one of three basic methods to specify numbers to send a fax:

• Type the number manually

• Specify the number by using speed dial

• Specify the number by using the phone book (available only if the HP MFP Digital Sending Software Configuration

Utility is installed and the phone book has been populated)

Note For online information about sending a fax, touch ? on the screen to open the Help menu, and then touch

When using the numeric keypad to type a phon e number , include any pauses o r other numbe rs such as area codes , access codes for numbers outside a PBX syst em ( usually a 9 or 0), or a l ong-d istan ce prefix. A t w o-second pause can be i ncluded by typing a comma (,). If the fax prefix settin g is set to automatically include the dialing prefix, you do not need to type it.

Note Faxes that fail because the number was busy or the receiving fax did not answer, for example, are deleted

SEND A FAX under the list of help topics .

from memory.

Sending a fax by typing the number manually

Use the following procedure to send a fax by typing the number.

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1 Place the document in the ADF or on the scanner glass. 2 On the control-panel display, touch the F 3 Touch S

ETTINGS. Verify that the Describe Original settings are appropriate for your original. The following settings

are available:

AX option. You might be prompted to type a user name and password.

• page size (such as letter or A4)

• 1-sided or 2-sided printing

• page content (text, mixed text and graphics, or graphics and photos)

• orientation (portrait or landscape)

If the settings do not match, complete the following steps:

a Touch D

ESCRIBE ORIGINAL to open the Original Setting screen.

b Make any changes that are required to describe your original.

Note You can also change how you are notified about the status of a fax (that is, if the fax was sent or if an error

occurred that prevented it from being sent), by touching the F settings, and then making any appropriate changes . This setting ch anges the notification only f or the current fax.

c When all of the settings are complete, touch O

K to return to the Fax screen.

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AX SETTINGS option to view the notification

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4 Type a phone number by using the keyboard that appears on the control-panel display.

Note If a two-second pause is needed, type a comma (,) after a prefix number (such as a “9” or “0”) to allow the

5 To specify additional phone numbers, touch N

internal phone system time to reach an outside line before the remainder of the number is dialed.

EXT NUMBER.

Note To remove a number from the list, scroll to and highlight the number and then touch REMOVE.

6 Touch S

Note When a fax is sent, it is first copied into memory. After the entire docume nt is stored, the fax is sent and is

TART to send the fax. (You can touch START on the touch-screen or press the START button on the control

panel.)

then deleted from memory.

Sending a fax by using speed dial

Use the following procedure to send a fax by using speed dia

Note Before sending a fax by using speed dial, you must create a speed dial. To create a single speed dial or a

speed-dial group, see “To create a speed dial” on page 74.

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1 Follow steps 1 through 3 in the procedure “Sending a fax by typing the number manually” on page 69. 2 Scroll to and touch S 3 Touch the check box in front of the speed dial name that you want to send the fax to. 4 Touch O 5 Touch S

K. The speed dial name should be listed on the Fax Recipient screen.

TART to send the fax. (You can touch START on the touch-screen or press the START button on the control

panel.)

PEED DIAL.

Sending a fax by using phone book numbers

The fax phone book f eature i s only available when the MFP is configured to use the HPMFP Digital Sending Configuration Utility.

If the MFP has not been configured for use with this sof tware , the Phone Book butt on will not appear . To configure the MFP for use with the HPMFP Digital Sending Configuration software, see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide.

Also, when Auth entication is t urned on in the HPMFP Digital Sending Configuration Utility, pe rsonal fax numbers from your Microsoft Exchange contact list appear in the phone book.

Note You cannot add to or delete fax numbers from the phone book on this device. Fax numbers can only be

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added or deleted using the Address Book Manager (ABM) on the Digital Send Server or by changing your contact list.

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If you have the HPMFP Digital Sending Configuration Utility installed on your MFP you can use the following procedure to send a fax by using the phone book.

1 Follow steps 1 through 3 in the procedure “Sending a fax by typing the number manually” on page 69. 2 Scroll to and touch P 3 Scroll to and highlight a name or a number in the list, and then touch A

window. You can add as many names and numbers as you want to.

4 Touch D

5 Touch O 6 Touch S

ETAILS to view the fax number or list of f ax number s f or the sele cted phone-boo k entry. The PERSONAL option

shows only the entries from the user's contact list in the phone book. The ALL option provides a merged list of the public fax entries and the personal entries from the contact list.

K to return to the Fax screen. The list of fax names appears in the Recipients window.

TART to send the fax. (You can touch START on the touch-screen or press the START button on the control

panel.)

HONE BOOK.

DD to include the name or number in the

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Canceling a fax

Canceling the current fax transmission

The Cancel Current Transmiss ion menu appears only if an outgoing fax call is in progress.

Note The cancel operation can require up to 30 seconds to complete.

1 Press the M 2 Touch F 3 Scroll to and touch C

Note While a fax or faxes are being deleted, a “Canceling fax” message appears in the status bar.

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ENU button.

AX.

ANCEL CURRENT TRANSMISSION.

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Canceling all pending faxes

This feature deletes all of the outgoing faxes that are stored in memory. However, if a fax is in the process of being transmitted, that fax is no t deleted.

Note If any outgoing faxes are waiting in memory, they are also deleted.

1 Press the M 2 Touch F 3 Scroll to and touch

ENU button.

AX.

CANCEL ALL PENDING TRANSMISSIONS.

Speed dial

Use speed dial to assign a speed dial name to a single number or a group of numbers. You can send a fax to that number or numbers by selecting the speed dial name.

To create a speed dial

1 Touch the FAX option. 2 Touch S

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3 Touch the Edit tab. 4 Touch the N 5 Type a number by using the control-panel keyboard. If you want to specify more than one number, touch

EXT NUMBER and then specify another number. Repeat this step to define all of the numbers for the speed dial.

6 Touch N

EW SPEED DIAL option.

AME.

7 Type a name for the speed dial using the control-panel keyboard. 8 Touch O

Note After you have created a speed dial group, you cannot add or delete individual numbers from it.

To delete a speed dial

1 Touch the FAX option. 2 Touch S 3 Touch the Edit tab. 4 Touch the D 5 T ouch the che ck bo x in front of the speed dial that y ou wan t to delete. You might need to scroll up or down to find the

6 Touch D 7 Touch Y 8 Touch O

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PEED DIAL.

ELETE SPEED DIAL option.

speed dial name. You can delete more than one speed-dial groups by placing a check mark in front of other na mes .

ELETE.

ES.

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Changing the sharpness setting

Use the Sharpness setting to specify the resolution that the scanner uses when the MFP scans your original. Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced more sharply.

Note Increasing sharpness increases resolution, which also increases the transmission time.

To change the sharpness setting

1 Touch the FAX option. 2 Touch S 3 Touch the F 4 On the Enhance tab, touch the left arrow to decrease the sharpness or touch the right arrow to increase the

5 Touch O

ETTINGS.

AX SETTINGS option.

sharpness of the image.

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Changing the background setting

If you are faxing a document that is printed on colored paper, you can enhance your fax copy quality by removing the background that might cause your fax copy to streak or blur.

To change the background setting

1 Touch the FAX option. 2 Touch S 3 Touch the F 4 On the Enhance tab, touch the left arrow to increase the appearance of background or touch the right arrow to

5 Touch O

ETTINGS.

AX SETTINGS option.

decrease the background.

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Changing the light/dark setting

The light/dark setting adjusts how light or dark the transmitted image will appear on the recipient’s fax machine.

To change the light/dark setting

1 Touch the FAX option. 2 Touch S 3 Touch the Light arrow to lighten the image or touch the Dark arrow to darken the image . 4 Touch O

ETTINGS.

Receiving faxes

When the fax receives incoming faxes, it stores them in memory before printing. After the entire fax is stored, it is printed and then deleted from memory. However, if the schedule printing of faxes is set (turned on), then all of the incoming faxes are stored in memory and none are printed. When the schedule printing of faxes has been set and is then turned off, all of the stored faxes are printed.

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You can change the fax receive default settings to modify the way a fax is received:

• Select the number of rings-to-answer

• Print date, time, and page number on faxes (stamp)

• Select input paper tray and destination bin

• Forward faxes to another number

• Block faxes from certain numbers

• Schedule printing of faxes

Note You cannot cancel incoming faxes.

Establishing optional fax settings

Use the following procedures when you want to establish fax settings in addition to those that are required for fax functionality.

Note Depending on the capabilities of and settings that you hav e establ ished f or y our f ax method, some of these

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options might not be availabl e or configurable.

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The following bulleted fax settings are not described in this manual but are described in the User Reference Guide on the CD-ROM:

• Setting error correction mode

• Setting JBIG compression mode

• Setting the overlay header

• Setting dialing mode

• Setting redial interval

• Setting dial-tone detection

• Stamp received faxes

• Setting the fit-to-page option

Setting the modem volume

Use the following procedure to set the modem volume.

To set the modem volume

1 Press the MENU button. 2 Touch F 3 Scroll to and touch F 4 Scroll to and touch M 5 Scroll to and touch O

AX.

AX SETUP OPTIONAL.

ODEM VOLUME.

FF, MEDIUM (default), or LOUD.

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Setting the ringer volume

Use the following procedure to set the ringer volume for the local fax.

To set the ringer volume

1 Press the MENU button. 2 Touch F 3 Scroll to and touch F 4 Scroll to and touch R 5 Scroll to and touch O

AX.

AX SETUP OPTIONAL.

INGER VOLUME.

FF, MEDIUM (default), or LOUD.

Setting outgoing fax resolution

Use this setting to establish the resolution f or outgoing fax transmissions. The sending f ax determines the maximum resolution that the receiving f ax supp orts, and then use s a resolut ion that is defined b y a combination of this set ting and t he information about the receiving fax.

Note If the fax is wider than 8.5 inches, the fax will automatically select fine or standard resolution in order to

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reduce the transmission time.

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To set the outgoing fax resolution

1 Press the MENU button. 2 Touch F 3 Scroll to and touch F 4 Scroll to and touch D 5 Touch S

Note The higher the resolution, the longer the transmission time that is required.

AX.

AX SEND.

EFAULT RESOLUTION.

TANDARD (200 x 100 dpi), FINE (200 x 200 dpi; default) , or SUPERFINE (300x 300 dpi) to select the

resolution.

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Setting dialing and detection options

Use the following procedures to set a dialing prefix, redial options, or tone detection.

Setting a dialing prefix

Use the dialing prefix setting to specify a prefix number (such as a “9” to gain access to an outside line) that is automatically added to all phone numbers when they are dialed.

To set a dialing prefix

Note You might need a pause between the prefix and the phone num ber. To insert a two second pause, type a

1 Press the M 2 Touch F 3 Scroll to and touch F 4 Scroll to and touch D

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comma (,).

ENU button.

AX.

AX SEND.

IAL PREFIX.

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5 Touch O

6 Type the prefix number(s), and then touch O

FF (default) to turn off dialing prefix, or touch CUSTOM to see the keyboard on the control-panel displa y and

type a prefix.

Setting the redial-on-busy feature

The redial-on-busy setting specifies the number of times (0 through 9) that the fax redials a number when it is busy. The interval between retries is established in the redial interval setting.

To set redial-on-busy

1 Press the MENU button. 2 Touch F 3 Scroll to and touch F 4 Scroll to and touch R 5 Scroll to and touch the number of redial attempts (the default is 3), and then touch O

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AX SEND.

EDIAL ON BUSY.

Rev. 1.0

HP LaserJet 9500 User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

MFP basics

MFP components

Control panel

Setting the MFP defaults

Setting the MFP device defaults

Loading input trays

Changing and setting the media size and type for a tray

Copying

Copy-screen layout

Copying instructions

Copying by using the default settings (one-touch copying)

Copying by using user-defined settings

Copying from the scanner glass

Copying by using the ADF

Copying books

Creating a job to be copied later

Color copies or black and white copies

Reduce or enlarge

Adjust the lightness/darkness

Enhance the document

Setting copy defaults

Digital sending and e-mail

Sending documents

Sending letter-size originals by using the scanner glass or ADF

Changing the settings

Sending a document to multiple recipients

Using the auto-complete function

Using the address book

Creating a recipient list

Faxing

Connecting the fax to a phone line

Verifying the fax operation

Establishing the required fax settings

Using the Fax Settings menu

Setting or verifying the date and time

Setting or verifying the location

Setting or verifying the fax header

Fax feature screen

Status message bar

Sending faxes

Sending a fax by typing the number manually

Sending a fax by using speed dial

Sending a fax by using phone book numbers

Canceling a fax

Canceling the current fax transmission

Canceling all pending faxes

Speed dial

Changing the sharpness setting

Changing the background setting

Changing the light/dark setting

Receiving faxes

Establishing optional fax settings

Setting the modem volume

Setting the ringer volume

Setting outgoing fax resolution

Setting dialing and detection options

Setting a dialing prefix

Setting the redial-on-busy feature