Reproduction, adaptation or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
EWS v. 7.0
Edition 1, 8/2003
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corp.
Netscape is a U.S. trademark of Netscape
Communications Corporation.
iiENWW
Contents
1 Overview
What is an embedded Web server? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
My Service Provider and My Service Contract. . . . . . . . . . . . . . . . . . . . . 49
Index
iv ContentsENWW
1
Overview
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, much in the same way
that an operating system, such as Microsoft® Windows®, provides an environment in which
programs can run on your computer. A Web browser, such as Microsoft Internet Explorer or
Netscape Navigator, can show output from a Web server.
An “embedded” Web server (EWS) resides on a hardware device (such as a printer) or in the
firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that
anyone who has a network-connected computer and a standard Web browser can open and use.
No special software needs to be installed or configured.
With the HP Embedded Web Server, you can view product status information, change settings,
and manage the product at your computer.
NoteIn this guide, the terms “product” and “device” are sometimes used interchangeably. When
products or devices are discussed in this guide, the information pertains to HP LaserJet printers,
HP color LaserJet printers, and HP LaserJet MFPs unless otherwise noted. For specific
information about the features that your printer or MFP supports, see the documentation that
came with your product.
ENWWWhat is an embedded Web server? 1
Features
You can use the HP Embedded Web Server to view product and network status and to manage
printing functions from your computer, rather than at the product control panel. With the
HP Embedded Web Server, you can perform these tasks:
●View control-panel messages and product-status information.
●Determine the remaining life for all supplies.
●Gain access to the product's technical support page.
●Gain access to specific support for recent product events.
●View and change tray configurations.
●View and change product configuration.
●View and print information pages, such as the Configuration page.
●Receive alerts about product events, such as when the product is low on supplies, through
e-mail.
●Add or customize links to other Web sites.
●Select the language in which to display the HP Embedded Web Server pages.
●View and change network configuration.
●Print to an HP product without installing a printer driver.
●Configure specific ordering information for supplies.
●Schedule copier shutdown and wakeup times.
●Set up copy and send authentication and tracking.
●Send device configuration and supplies usage information periodically to your service
provider.
HP Web Jetadmin and the HP Embedded Web Server
HP’s Web Jetadmin is a Web-based system management tool that you can use with a Web
browser.
The HP Embedded Web Server and Web Jetadmin work together to meet all of your product
management needs. You can install and manage networked devices effectively. Network
administrators can manage networked devices remotely, from practically anywhere.
The HP Embedded Web Server provides a simple, easy-to-use solution for one-to-one product
management in environments that have a limited number of products. However, environments
that have several products might want to use HP Web Jetadmin for group product management.
With HP Web Jetadmin you can discover, manage, and configure multiple devices
simultaneously.
HP Web Jetadmin is available from HP online support (http://www.hp.com/go/webjetadmin
System requirements
●A Web browser installed on your computer. The HP Embedded Web Server is designed to
work best with later versions of most Web browsers. For example, Netscape Navigator 6.2 or
later, or Microsoft Internet Explorer 5.01 and later for Macintosh computers or Internet
Explorer 6.0 or later for Windows work well with this Web server.
●A transmission control protocol/Internet protocol (TCP/IP)-based network connection.
●An HP Jetdirect print server enhanced input/output (EIO) network card.
).
2 OverviewENWW
Opening the HP Embedded Web Server
NoteYou cannot view the HP Embedded Web Server pages from outside a firewall.
1Open a Web browser.
2In the Address or Go to field, type the IP address that is assigned to the product (for
example, http://192.168.1.1) or the host name (for example, http://www.[your_server].com).
If you do not know the IP address for the product, it is listed on the Configuration page. See the
user guide that came with your product to see how to print a Configuration page at the control
panel.
Login and logoff
The HP Embedded Web Server has pages that can be used to view product information and
change configuration options. The pages that appear, and the settings on them, vary according
to how you gain access to the HP EWS - as a general user, an information technology (IT)
administrator, or a service provider. These passwords can be customized by an IT administrator
or a service-provider user.
In a password-protected HP Embedded Web Server, only the Information tab is available to a
user who is not logged in using the password. If no password has been set, or if you log in as an
IT administrator or a service provider, all three tabs (Information, Settings, and Networking) are
visible when you open the HP Embedded Web Server.
If a password has been set, you must log on as an IT administrator or a service user to gain
access to the protected HP Embedded Web Server tabs (Settings and Networking). To log in,
click the Login link. The Enter Network Password dialog box appears, as shown in the following
illustration.
NoteThe appearance of the login screen may vary, depending on your operating system.
ENWWOpening the HP Embedded Web Server 3
For information about changing passwords as an IT administrator, see “Security” on page 31. If
you are a service provider, see your product service guide.
If you are logged on as an IT administrator, either close the browser or click the Logoff admin
link in the upper right corner of the screen, and then close the browser.
NoteTo finalize the logoff, you must close the browser.
4 OverviewENWW
Navigating through the HP Embedded Web Server
To navigate through the HP Embedded Web Server pages, click one of the tabs (Information,
Settings, and Networking) and then click one of the menus on the navigation bar that is located
on the left side of the screen.
The following illustration and table provide information about the EWS screens.
NoteThe appearance of the EWS screens may differ from the illustrations in this user guide, depending
on product features and settings determined by your IT administrator.
1
2
5
6
4
3
Callout EWS screen
feature
Product name
1
and IP address
ENWWNavigating through the HP Embedded Web Server 5
DescriptionMore information
View the product name and Internet Protocol (IP)
address.
Callout EWS screen
feature
Ta b sInformation tabView information about the product.
2
LoginDifferent for type of
3
Page contentDifferent on each
4
MenusDifferent on each
5
Other Linkshp instant support Connect to a set of Web resources
6
DescriptionMore information
See “Viewing product status from the
You cannot configure the product
from these pages.
Settings tabUse the feature on this tab to
configure the product.
Networking tabView network status and configure
the product’s network card.
Log in as an IT administrator or
user
service provider.
Click a menu to show a page.
menu
Click a tab to show the menus.
tab
that help solve problems and
describe what additional services
are available for your HP product.
Product SupportUse specific product help from HP’s
Web site to solve a problem.
My Service
Provider
Connect to the home page of your
service provider.
Note: This link appears only if it has
been configured by the service
provider.
My Service
Contract
Connect to a page that displays the
terms and limits of your service
contract.
Note: This link appears only if it has
been configured by the service
provider.
Information pages” on page 7.
See “Configuring the product from the
Settings pages” on page 19.
See “Managing network operation from the
Networking pages” on page 45.
●See “Login and logoff” on page 3.
●See “Viewing product status from the
Information pages” on page 7.
●See “Configuring the product from the
Settings pages” on page 19.
●See “Managing network operation from
the Networking pages” on page 45.
●See “Using the Other Links as a
resource” on page 47.
●See “hp instant support” on page 48.
●See “Product Support” on page 48.
●See “My Service Provider and My
Service Contract” on page 49.
6 OverviewENWW
Viewing product status from the
2
Information pages
The Information pages are for informational purposes only; you cannot configure the device from
these pages. To configure the device through the EWS, see “Configuring the product from the
Settings pages” on page 19.
The following are the Information pages:
●Device Status (page 8)
●Configuration Page (page 10)
●Supplies Status (page 13)
●Event Log (page 14)
●Usage Page (page 15)
●Device Information (page 16)
●Print (page 17)
NoteSome products do not support all of these pages.
ENWW7
Device Status
Use the Device Status page to view the current status of the product. The following illustration
and table describe how to use this page.
1
2
3
4
5
6
7
8
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded Web Server” on
1
Device statusShows the product’s status (the same as what appears on the control-panel display).
2
Control panel buttonsUse these control-panel buttons just as you would at the product. To select which
3
SuppliesShows the status for each supply item. Black Toner status can be OK, OUT, or LOW.
4
page 5.
control-panel buttons appear on this page, go to the Security page on the Settings tab.
Staple status (Front Staples or Back Staples) can be OK or OUT. Staple status appears
only when a finishing device is installed.
8 Viewing product status from the Information pagesENWW
Callout Area on the pageInformation or capability provided by the area
Supplies DetailsOpens the Supplies Status page, where you can view information about device
5
MediaShows the status and configuration information for the input trays and output bins.
6
Change SettingsOpens the Other Settings page, where you can change the paper type settings.
7
CapabilitiesLists components that are installed in the product.
8
supplies.
ENWWDevice Status 9
Configuration Page
Use the Configuration page to view current product settings, help troubleshoot printer problems,
and verify the installation of optional accessories, such as dual inline memory modules (DIMMs)
or paper-handling devices. The following illustration and table describe how to use this page.
10 Viewing product status from the Information pagesENWW
1
2
3
4
5
6
Note: See the table on
the following page for
information about the
callouts.
ENWWConfiguration Page 11
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Device InformationLists the serial number, version numbers, and other information
2
Installed Personalities and
3
Options
MemoryLists the memory information, PCL Driver Work Space (DWS),
4
Print Controller SecurityLists the status of control-panel lock and disk write-protect
5
Paper Trays and OptionsLists the size and type of media that is specified for each of the
6
Web Server” on page 5.
for the product.
Lists all of the printer languages that are installed (such as printer
command language [PCL] and PostScript [PS]), and lists options
that are installed in each DIMM slot and EIO slot.
and resource saving information.
options.
trays in the product. If a duplexer or any paper-handling
accessories are installed on the product, information about those
devices is listed here as well.
12 Viewing product status from the Information pagesENWW
Supplies Status
The Supplies Status page shows more detailed supplies information and provides part numbers
for genuine HP supplies. (It is helpful to have the part numbers available when ordering
supplies.) The following illustration and table describe how to use this page.
1
2
3
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menus For more information, see “Navigating through the HP Embedded Web
1
Black TonerDisplays the toner part numbers, states whether or not the Toner Low
2
Staple CartridgeLists Front Staples and Back Staples status (OK or OUT) and
3
Server” on page 5.
status has been reached, and displays the number of pages printed
since the Toner Low status was reached.
HP Staple Cartridge part number. Staple status appears only when a
finishing device is installed.
ENWWSupplies Status 13
Event Log
1
The Event Log shows the most recent device events, including printer jams, service errors, and
other printer errors. The following illustration and table describe how to use this page.
2
4
53
6
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
NumberLists the order in which the errors occurred. The last error to occur
2
Page CountLists the number of pages that had been printed from the product
3
EventShows the internal error code for each error.
4
DescriptionShows a brief description of some errors.
5
Product SupportProvides access to HP’s support Web site for product-specific
6
Web Server” on page 5.
has the highest number.
when the error occurred.
troubleshooting information.
14 Viewing product status from the Information pagesENWW
Usage Page
1
The Usage page gives a page count for each size of media that has passed through the device,
as well as the number of duplexed pages. The total is calculated by multiplying the sum of the
Print Count and Copy Count values by the Units value.
The information on this page can be used to determine how much toner or paper to keep on
hand. The following illustration and table describe how to use this page.
2
3
4
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
ENWWUsage Page 15
Web Server” on page 5.
Callout Area on the pageInformation or capability provided by the area
Usage Totals (equivalent)Indicates the types of pages that have been printed, the number
2
Units
3
CoverageIndicates the average amount of toner used on each printed
4
Device Information
The Device Information page shows the device name, asset number, company name, contact
person, device location, and the device's IP address, name, model, and serial number.
The device name, asset number, company name, contact person, and device location can be
configured from the Device Information page located on the Settings tab.
of single-sided pages that have been printed, the number of
duplexed pages that have been printed, and the total number of
pages that have been printed.
A unit is equal to a standard Letter-size page. All other
page sizes are referenced in relation to this standard size.
For example, Ledger-size paper (11x17) is twice the size
of letter and counts as 2 units. A Ledger page printed on
both sides counts as 4 units.
page.
16 Viewing product status from the Information pagesENWW
Print
You can use this page to print one file at a time from a product that supports the HP Embedded
Web Server. This feature is especially useful if you are a mobile user, because you do not have
to install the product’s printer driver in order to print—you can print anywhere at any time.
You can print print-ready files, such as documents that have been generated by using a “print to
file” driver option (.PRN extension by default), Printer Control Language (PCL) documents, PS
documents, Portable File Documents (.PDF), and text (.TXT) files.
The following illustration and table describe how to use this page.
NoteThe Print page (and its menu item on the left) is available only if it has been configured to appear
on the Security tab. For more information, see “Security” on page 31.
1
2
3
4
Callout Area on pageInformation or capability provided by area on page
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Device StatusShows the product status (the same as what appears on the
2
Option 1Prints a file that is located on your laptop, computer, or a network
3
Option 2Prints a file that you can gain access to over the Web.
4
Web Server” on page 5.
Device Status page and the control-panel display).
file server.
ENWWPrint 17
Printing a file using the Print page
1To print a file using the Print page, do one of the following:
•
Click Browse to browse to a file that you want to print (Option 1).
-or-
•
Type the address (beginning with “http://” or “https://”) of a file that you want to print that is
available over the Web (Option 2).
2
Click Apply.
18 Viewing product status from the Information pagesENWW
Configuring the product from
3
the Settings pages
Use the pages on the Settings tab to configure the product from your computer. The following
are the Settings pages:
●Configure Device (page 20)
●Email Server (page 22)
●Alerts (page 24)
●AutoSend (page 30)
●Security (page 31)
●Edit Other Links (page 32)
●Device Information (page 34)
●Language (page 35)
●Date & Time (page 36)
●Ordering Information (page 38)
●Other Settings (page 39)
●ON/OFF Schedule (page 40)
●Copy Monitor (page 42)
NoteSome products do not support all of these pages.
ENWW19
Configure Device
You can use the Configure Device page to print product information pages and configure the
product remotely. The following illustration, table, and example procedure describe how to use
this page. The following example shows the Information menu options.
NoteIf your product has a control-panel display, these menus are similar to the menus that are available
at your product control panel. Some of the product control panel menus are not available from
the HP Embedded Web Server.
See the documentation that came with your product for more information about the different menus
that your product supports.
1
2
3
4
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menus For more information, see “Navigating through the HP Embedded Web
1
SeSelect a MenuINFORMATION menuPrint product information pages, which
2
Plus signClick the plus sign () next to a menu, or click the menu itself, to see
3
Server” on page 5.
provide details about the product and its
configuration.
CONFIGURE DEVICE
menu
DIAGNOSTICS menuPrint the event log; perform a paper path
the submenus or subentries.
Configure the product and thereby affect
the product's behavior. For example, you
can configure product personality settings
from this menu, such as print-quality
settings or destination bins.
test; configure the output bin and duplexing
mode; and set the number of copies.
20 Configuring the product from the Settings pagesENWW
Callout Area on the pageInformation or capability provided by the area
Menu subentriesGain access to product information or to configure the product.
4
Using the menus on the Configure Device page
The following procedure is provided only as an example. Other menu items can be set in a
similar manner.
NotePrinter drivers and software programs frequently override selections that are made in the Printing
menu. For more information, see the user guide that came with your
Any changes are reflected on the Printer Status page, the Configuration page, and the Paper Handling menu (on the Other Settings page).
ENWWConfigure Device 21
product.
Email Server
1
Follow these steps to select a different default paper size (example procedure):
1Click CONFIGURE DEVICE.
2Click PRINTING. The blue PRINTING title bar appears in the lower portion of the screen.
3Click the arrow in the DEFAULT PAPER SIZE drop-down menu, and select the paper size
you want to be the default (for example, you can change the default paper size from LETTER
to LEGAL).
4Click Apply.
Use the Email Server page to configure e-mail settings for outgoing and incoming e-mail.
Settings on this page allow the device to send and receive e-mail messages, including product
alerts. The following illustration, table, and procedures describe how to use this page.
2
3
4
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menus For more information, see “Navigating through the HP Embedded Web
1
Outgoing EmailConfigure outgoing e-mail if you intend to use the Alerts or AutoSend
2
Device Email Address This is the product’s e-mail address that appears in product alerts. This
3
Server” on page 5.
features. For more information, see “Using the Alerts page with a
product” on page 25.
is not the e-mail address that you want to use when sending
commands to the product. See “Sending e-mail commands to the
product” on page 29.
22 Configuring the product from the Settings pagesENWW
Callout Area on the pageInformation or capability provided by the area
Incoming Email (not
4
required for Email
Alerts)
Configure incoming e-mail if you intend to request information pages
from the product by using e-mail messages. For more information, see
“Sending e-mail commands to the product” on page 29.
Configuring outgoing e-mail
It is necessary to configure outgoing e-mail if you intend to use the Alerts or AutoSend feature.
1Gather the following information. (Your organization’s network or e-mail administrator
typically provides the information that is required to configure outgoing mail.)
• The IP address of the simple mail transfer protocol (SMTP) mail server on your network.
The EWS uses the SMTP Server IP address to relay e-mail messages to other
computers.
• The e-mail domain name suffix that is used to address e-mail messages within your
organization.
2Select the Enable Outgoing Email check box.
3Type the SMTP server IP address in the SMTP Server text box.
4Type the domain name, and then click Apply to save the changes.
Configuring incoming e-mail
You should configure incoming e-mail if you intend to request information pages from the product
by using e-mail messages. For more information, see “Sending e-mail commands to the product”
on page 29.
1Establish a Post Office Protocol 3 (POP3) mailbox account for the
within your organization’s network.
Each POP3 account requires a username and a password. The username combined with
the product’s domain name (which is specified in the outgoing mail configuration) is the email address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address will be
“product@hp.com”.
NoteEach product that is configured for incoming mail must have its own POP3 mailbox account on
your network’s e-mail server.
The POP3 mailbox accounts are typically configured by your organization’s network or e-mail
administrator.
2Select the Enable Incoming Email check box.
3Type the IP address of the POP3 mail server in the POP3 Server text box.
4Type username and password for the product’s mailbox account, and then click Apply to
save the changes.
product on a mail server
ENWWEmail Server 23
Alerts
From the Alerts page, IT administrators can set up the product to send alerts to anyone through
e-mail messages. When configured, alerts are automatically triggered about supplies and paper
path status, as well as service and advisory information. More than one individual can receive
alerts, with each person receiving only specific alerts. For example, an administrative assistant
might be responsible for ordering toner or fixing jams, and could receive advanced warning when
toner is low or a paper jam occurs. Similarly, the long-life supplies might be handled by an
external service provider who could receive alerts about performing device maintenance, loading
the front or rear stapler, and similar needs.
You can create as many as four different destination lists, with up to 20 recipients for each list.
The following illustration, table, and procedures describe how to use this page.
NoteIn order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail, see
“Configuring outgoing e-mail” on page 23.
1
2
34 5
453
Note: See the table
on the following page
for information about
the callouts.
24 Configuring the product from the Settings pagesENWW
6
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Destination list summaryLists the current selections for each destination.
2
Edit Click to make changes to the destination or destination list.
3
Test Click to send a test alert to the destination or destination list.
4
DeleteClick to delete the destination or destination list.
5
New Destination ListClick to define the settings for a new destination list for alerts.
6
Web Server” on page 5.
Using the Alerts page with a product
This section contains information about these alerts features:
●“To configure alerts” on page 25
●“To test the configuration of a destination list” on page 28
●“To delete destinations and destination lists” on page 29
To configure alerts
You can create as many as four different destination lists, with up to 20 recipients for each list.
1Do one of the following:
• To create a new destination list, click New Destination List.
-Or-
• To modify an existing destination list, click Edit next to the list that you want to modify.
NoteFor more information about testing or deleting an alert, see “To test the configuration of a
destination list” on page 28 and “To delete destinations and destination lists” on page 29.
ENWWAlerts 25
The window that appears looks similar to the following illustration.
26 Configuring the product from the Settings pagesENWW
2Type a name for the List Name field, such as Service or Supplies.
3Type the e-mail addresses for people who you want to receive alerts. In enterprise
environments, system administrators can route e-mail addresses to list servers or URLs for
expanded alerts. Add multiple destinations by separating each destination with a comma or
semicolon.
4Select the check box for the alerts that you want to be sent with this destination list. (To see
all of the alerts that are available for the product, click Show All Alerts.)
5Where applicable, set the threshold value for the individual alerts.
The threshold value for service alerts and for the paper path alerts is a user-specified
number of minutes. This is the amount of time that an event will be ignored before an e-mail
alert message is sent. For example, you might want to set the threshold value for the “Tray
Open” alert to 10 minutes to allow someone to close the tray after loading the tray or clearing
a jam.
6Select the attachments that you want to be included with your e-mail alert messages. These
attachments can include Supplies Status Page, Usage Page, Configuration Page, Event Log,
and XML Information. (Go to the Information tab to see examples of the pages.) The XML Information option should be selected if one of the destinations you have chosen to receive
alerts is an automated computer system. Each item that you select will be attached to the email; for example, if you selected Usage Page and Event Log, you would receive one e-mail
message with two attachments, one for each selection. If you also selected the XML Information option, you would receive one e-mail message with three attachments - one
attachment for the Usage Page in HTML, one for the Event Log in HTML, and a third
consisting of instant support information in a text file attachment with an .XML extension.
7Click Apply to save the information.
8Repeat steps 1 through 7 for each additional list or destination.
NoteTo test the configuration of a destination list, see “To test the configuration of a destination list”
on page 28.
ENWWAlerts 27
To test the configuration of a destination list
1Click the Test button next to the destination list that you want to test.
The following window appears. More than one destination can be tested from this window.
2Select the destinations that you want to test.
3The return address is the product’s e-mail address. Type your e-mail address if you would
like to receive any errors that are generated from the test alert (for example, to be notified of
an incorrect destination address).
4If applicable, type additional information that you would like to appear at the beginning of the
e-mail alert message in the Your Notes (optional) text field.
28 Configuring the product from the Settings pagesENWW
5Click OK.
To delete destinations and destination lists
You can delete a destination or destination list by clicking the Delete button next to the
destination or destination list that you want to delete. Click OK to confirm the deletion.
Sending e-mail commands to the product
Another method for receiving information pages is by requesting them from the product. When
outgoing and incoming mail are configured, the product can attach information pages, such as
the Supplies Status page or the Configuration Page, to e-mail messages. You can use this
feature to solve a problem or check the status of supplies.
To request information pages by using an e-mail message
When composing a message to the product, you must properly format the To, From, and
Subject fields in your e-mail program.
1Enable the outgoing and incoming e-mail by following the instructions that are listed in this
chapter. (For more information, see “Email Server” on page 22.)
2From your e-mail program, compose a message to the product by completing the following
steps:
a In the To field, type the product’s e-mail address. The username combined with the
product’s domain name (which is specified in the outgoing mail configuration) is the email address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address will be
“product@hp.com”.
b Your e-mail program should automatically complete the From field as your return e-mail
address.
c In the Subject field, type the appropriate text for the format and page that you would like
to attach. You can request a Configuration page, a Supplies Status page, or an
AutoSend page. For example, if you would like to attach the Configuration page in HTML
format, type “this.configpage?configpage=email&format=html”.
3Click Send.
The product checks for new e-mail messages once every 3 minutes. When the product receives
the e-mail message, it generates a reply and sends the requested information back to the
sender's e-mail address (as specified in the From field of the original e-mail message).
NoteDepending on delays in the network and your organization’s mail server, a response might take
from 1 minute to several hours to arrive back in your e-mail program’s Inbox.
If the To, From, and Subject fields are not properly formatted in your e-mail message, the product
does not send a message in response.
ENWWAlerts 29
AutoSend
1
Use the AutoSend page to send device configuration and supplies usage information periodically
to your service provider. This feature enables you to have a relationship with Hewlett-Packard or
another service provider to provide you with services that include, but are not limited to, proactive
toner replacement, pay-per-page contracts, support agreements, and usage tracking. The
following illustration, table, and procedure describe how to use this page.
2
3
4
5
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Enable AutoSendSelect this check box to enable the AutoSend feature.
2
Send every [interval]Select the interval at which you want the product to send the
3
E-Mail destinationsSave a list of up to 20 e-mail addresses to receive the device
4
TestWhen you press the Test button, your settings are saved and the
5
Web Server” on page 5.
product configuration and supplies usage information to the
destinations configured in the E-Mail destinations field.
configuration information. Each e-mail address can be up to 50
characters long.
information is sent immediately, enabling you to ensure that the
recipient receives the messages.
30 Configuring the product from the Settings pagesENWW
Security
To enable the AutoSend feature
1Enable the outgoing and incoming e-mail by following the instructions that are listed in this
chapter. (For more information, see “Email Server” on page 22.)
2Select the Enable AutoSend check box.
3Click an option to specify the interval at which you want the product to send the product
configuration and supplies usage information to the e-mail recipients determined in the next
step, and then type the number of days, weeks, months, or pages printed.
4Configure up to 20 destination e-mail addresses, using the format shown.
5Click Apply.
The following illustration and table describe how to use this page.
1
2
3
4
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Set PasswordSet a password to control who can gain access to the HP EWS
2
Set OptionsSelect the control-panel buttons that you want to appear on the
3
Print PageWhen selected, makes the HP EWS Print page available to the
4
Web Server” on page 5.
Settings and Networking tabs. After the password has been set,
users are prompted to type a password when they open the HP
EWS Settings and Networking pages.
Device Status page (on the Information tab).
general user in the Information tab menu.
ENWWSecurity 31
NoteTake care not to lose your password. If a password is lost, please contact your IT administrator
or service provider.
Edit Other Links
Use the Edit Other Links page to add up to five customized links to the Web sites of your choice.
These links appear throughout the HP Embedded Web Server pages, in the Other Links box
beneath the left navigational bar, together with the two permanent links (hp instant support and
Product Support) that have already been established. The following illustration, table, and
procedures describe how to use this page.
1
2
3
4
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menus For more information, see “Navigating through the HP Embedded Web
1
Add LinkAdd a user-defined link.
2
User-defined LinksLists the user-defined links that have been added. Use this area to
3
Server” on page 5.
delete links.
32 Configuring the product from the Settings pagesENWW
Callout Area on the pageInformation or capability provided by the area
Other Linkshp instant supportConnect to Web resources that help you to
4
Product SupportGain access to specific product help from
My Service ProviderConnect to the home page of your service
My Service ContractConnect to a page that displays the terms
solve specific problems and determine
what additional services are available for
your product. (Detailed information,
including serial number, error conditions,
and status, is forwarded to
Hewlett-Packard’s Customer Care.
Hewlett-Packard treats this information as
confidential.)
the HP Web site.
provider. This link appears only if it has
been configured by the service provider.
and limits of your service contract. This link
appears only if it has been configured by
the service provider.
Adding a link
1Under Add Link, type the URL and the name as you would like them to appear in the
HP Embedded Web Server.
2Click Add Link.
Removing a link
1Under User-defined Links, select the link or links that you would like to remove.
2Click Remove Selected Link.
ENWWEdit Other Links 33
Device Information
Use the Device Information page to provide a name of your choice for the device, assign an
asset number, and configure the company name, person to contact about the device, and the
device's physical location. The product IP address, product model, product number, and serial
number are also available on this page.
NoteIf you make any changes on the Device Information page, click Apply to save the changes.
The information that is typed here appears on the Device Information page that can be opened
from the Information tab. It also appears in e-mail messages that are sent from the product.
This might be useful if you need to locate the product to replace supplies or fix a problem.
34 Configuring the product from the Settings pagesENWW
Language
1
Use the Language page to select the language in which the HP Embedded Web Server pages
appear. The following illustration and table describe how to use this page.
2
3
4
CAUTIONSelecting View Pages in Device Language or Select a Language changes the language for
everyone who uses the HP Embedded Web Server.
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
View Pages in Browser
2
Language
(default)
View Pages in Device
3
Language
Select A LanguageDisplay the HP Embedded Web Server pages in the selected
4
Web Server” on page 5.
Use this feature to detect which language is selected for your
Web browser and displays the HP Embedded Web Server pages
in the same language.
Use this feature to detect which language is selected for the
product control panel and displays the HP Embedded Web
Server pages in the same language.
language from these choices:
●English
●French
●German
●Italian
●Spanish
●Swedish
●Danish
●Norwegian
●Dutch
●Finnish
●Portuguese
ENWWLanguage 35
NoteThe default language is the language that the Web browser is currently using. If your browser and
control panel both use a language that is not available for the HP Embedded Web Server, English
is selected as the default.
If you make any changes on the Language page, click Apply to save your changes.
Date & Time
Use the Date & Time page to update the product time and configure the Network Time Server.
The following illustration and table describe how to use this page.
1
2
34
5
6
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Current Device TimeDisplays the device's time. If the time is incorrect, an IT
2
Get TimeWhen clicked, updates the Current Device Time.
3
AdvancedThe button connects you to a page where you can configure a
4
Time ZoneFor each time zone selected, this setting adjusts the device time
5
Adjust clock for daylight saving / summer
6
time
Web Server” on page 5.
administrator can change the time from the device's control
panel.
Network Time Server.
by the difference in hours between the selected time zone and
Greenwich Mean Time (GMT).
If selected, the device time is adjusted forward one hour.
36 Configuring the product from the Settings pagesENWW
The following illustration and table describe how to use the page that appears when you click the
Advanced button.
1
2
3
4
5
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Network Time Server AddressLists the IP address of a Network Time Server that the product
2
Synchronize Time with Server everyLists how often the product will refresh its current time with the
3
Local Port to Receive Time from ServerLists the port that the product uses to receive data from the
4
Time Server StatusShows the current status of the connection to the Network Time
5
Web Server” on page 5.
uses to get the Current Device Time.
Network Time Server.
Network Time Server.
Server.
ENWWDate & Time 37
Ordering Information
Use the Ordering Information page to write specific ordering information for supplies. The text
boxes allow customization of ordering procedures. Messages can hold up to 255 characters.
The IT administrator can decide which ordering information is displayed for staples on the
'Supplies Status' page.
1
2
3
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Current Staples Ordering InformationCustomer-installable supplies include current staples ordering
Use DefaultsThe following message appears when you click the Use Defaults
4
Web Server” on page 5.
information. This area of the page appears only when you are
logged in as an IT administrator.
The text box enables complete customization of ordering
information for service-related items, including detailed, supplierspecific instructions. If the text exceeds 255 characters, an error
message will appear. This area of the page appears only when
you are logged in as an IT administrator.
button: “Hewlett-Packard staples can be ordered on the internet,
on-line through your printer software or by calling an authorized
reseller. Refer to your device User Guide for instructions.”
4
38 Configuring the product from the Settings pagesENWW
Other Settings
The Other Setting page displays the configuration of the paper trays and the auto shut-off
feature. You can also use this page to configure the paper-tray type and auto shut-off settings.
The Other Settings page is shown in the following illustration and described in the following table.
1
2
3
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP
1
TRAY TYPESelect paper type for each configurable tray.
2
AUTO SHUT OFFThis setting determines the amount of idle time that elapses
3
Embedded Web Server” on page 5.
before the device shuts off automatically. Settings range from 30
minutes to 240 minutes.
Using the Paper Handling menu
To select the paper type for Tray 2, select LETTERHEAD from the list next to TRAY 2TYPE and
click Apply to save the change. This procedure is provided only as an example. Other menu
items can be set in a similar manner.
NotePrint drivers and software programs frequently override selections that are made in the Other
Settings page. For more information, see the user guide that came with your product. All changes
are reflected on the Printer Status page, the Configuration page and on the device's control panel.
ENWWOther Settings 39
ON/OFF Schedule
The ON/OFF schedule enables an IT Administrator to schedule copier shutdowns/wakeups on a
daily basis. For example, the copier can be set to wake up at 08:00 and shut down at 18:00
hours. There can only be one time setting per day; however, each day can have a different
wakeup and shutdown time. Additionally, there is also a lunch time setting that enables a set time
when the copier will shut down and wake up for lunch.
1
2
3
4
5
6
7
8
9
Note: See the table
on the following page
for information about
the callouts.
40 Configuring the product from the Settings pagesENWW
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Enable ON/OFF ScheduleThe ON/OFF Schedule check box is clear (not selected) by
2
Enter Timer Interrupt PasswordSet a password that allows users to turn the copier on when it is
3
Confirm Timer Interrupt PasswordType the Timer Interrupt Password to confirm the timer-
4
Select month and yearSelect the month and year for which you are configuring the ON/
5
Select the days the device will be onSelect the days on which to use the ON/OFF schedule. These
6
Timer Setting - Weekday Power Up and
7
Power Down
Lunch Hour Off SettingSelect this check box to turn copying off during lunch.
8
Lunch Hour Off Setting - Power Down
9
and Power UP
Web Server” on page 5.
default.
in the off mode. When the setting is 0000 (the default setting),
users are not required to enter a password to turn on the copier.
interruption password.
OFF schedule.
selections will be in effect for all months unless specifically
changed.
For each day of the week, set the time to turn copying on and off.
Set the time (in hours and minutes) to turn copying off for lunch
and on again after lunch.
ENWWON/OFF Schedule 41
Copy Monitor
The Copy Monitor page displays and provides configuration settings for the device's Electronic
Copy Monitor (ECM) feature. ECM authenticates and tracks copies on a per-user basis. The
Copy Monitor stores up to 1,000 personal identification numbers (PINs). Each PIN is a unique, 8digit password that represents a separate account that can be used for billing and record
keeping. An 8-character user name can also be associated with each PIN. Each user name must
be unique.
When ECM is enabled, users are required to enter a password at the control panel in order to
make copies. Besides authenticating, ECM also tracks the number of copies a user makes.
1
2
4
5
6
7
8
9
10
11
15
3
12
13
14
1716
Callout Area on the pageInformation or capability provided by the area
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Enable Copy MonitorSelect this box to turn on passwords for copying.
2
Enable Send AuthenticationSelect this box to turn on passwords for sending.
3
42 Configuring the product from the Settings pagesENWW
Web Server” on page 5.
Callout Area on the pageInformation or capability provided by the area
Immediately stop deviceSelect this option to stop the device immediately when the copy
4
Stop device after job finishesWhen this option is selected, the device stops printing when the
5
Display warningSelect this option to display a warning that the copy count limit
6
Name:The user name that you type in this field can be up to eight
7
Password:Type an 8-digit numeric password. Each password must be
8
Limit:Set the number of copies that the user can make. The minimum
9
ClearClick this button to clear the settings for the name, password, and
10
AddAfter setting a new user account in the User Account area, click
11
Change Selected ItemClick this button to edit the selected user account. If you select
12
Delete Selected ItemAfter you select a user name, click this button to delete the
13
Reset Selected Item CountSelect this button to reset to zero the copy counts for the selected
14
Reset All CountsSelect this button to reset all counts to zero. A new confirmation
15
ApplyClick this button to send all changes made in the Copy Monitor
16
CancelClick this button to revert to the Copy Monitor settings that were
17
count limit is reached.
user’s copy count is reached, after finishing the current print job.
has been reached. The warning message appears in the copy
menu of the device control panel.
alphanumeric characters in length. It can also contain the
following special characters: hyphen (-), forward slash (/),
opening parenthesis ((), and closing parenthesis ()). Each user
name must be unique.
unique.
setting is 0; the maximum is 999,999 copies.
limit.
this button to add the user name to the Copy Monitor list. The
change occurs only in the browser. To put the change into effect,
click Apply. If you change your mind, click Cancel, and no
change is made in the Copy Monitor.
more than one user, information for the first user appears in the
User Account area, where you can change the user account
information. After changing it, you must click Add to return the
modified user account back to the Copy Monitor list.
account. You can select more than one user account to delete.
user name. You can select more than one user name and
perform this operation for all of them at once.
page will be opened, so that you can confirm the operation
or return to the Copy Monitor page without resetting any count.
list to the device. The Action column indicates the action that will
go into effect for each user account when you press Apply.
in effect before you made any changes in the browser.
ENWWCopy Monitor 43
44 Configuring the product from the Settings pagesENWW
Managing network operation
4
1
from the Networking pages
Overview
Use the Networking pages to configure and manage your device on your network. The
appearance and features of the Networking pages will differ, depending on the model and
version of your HP Jetdirect print server. The following screen is similar to what you might see
when you click Networking. From the left navigational bar, click the Networking menu for the
page that you want to view.
2
Note: See the table
on the following page
for information about
the callouts.
ENWWOverview 45
Callout Area on pageInformation or capability provided by area on page
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
HelpClick Help for more information about the options on the
2
Web Server” on page 5.
Networking tab.
Depending on your HP Jetdirect print server model and operating version, the following are some
tasks that you can perform from the Networking pages:
● Change network configuration settings for various types of network connections.
● Enable or disable printing protocols.
● Set up a support contact and support URLs.
● Set a password to control access to printer and network configuration settings.
● Configure the security of your product through the use of passwords, access lists, and
management protocols.
● View general network status information, including network statistics that are stored on the
print server, for network troubleshooting or optimization.
● View protocol information for all supported network connections.
● Display the HP Jetdirect Configuration page.
● Set the frequency at which the HP Embedded Web Server checks the network status.
For more information about the Networking pages, see the following sources:
● Help. On each Networking page, a Help link under Other Links provides a description of the
networking features and helpful tips for using them. Also, from the Help page you can gain
access to additional help from HP’s Web site.
●HP Jetdirect Print Server Administrator's Guide. This guide is normally available on the
software CD that came with your product. To download the most recent version of the guide,
go to: http://www.hp.com/support/net_printing
.
46 Managing network operation from the Networking pages ENWW
Using the Other Links as a
5
resource
The Other Links box contains two permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for HP genuine
supplies.
NoteYou can use the Edit Other Links page on the Settings tab to add up to five customized links to
the Web sites of your choice. These links appear throughout the HP EWS pages, in the Other
Links box beneath the left navigational bar. For more information, see “Edit Other Links” on
page 32.
ENWW47
hp instant support
Hewlett-Packard offers hp instant support, an internet-based support system that collects
diagnostic information from your product and matches it with HP’s information database. At hp
instant support, you can find intelligent solutions that help you resolve problems quickly and
easily.
How hp instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard when you
click hp instant support. The hp instant support Web site reads the product data to analyze the
product’s current status. The Web site creates a customized Web page that appears in the
browser window and contains easy-to-follow text and visual aids. The hp instant support Web
site also directs you to additional services that are available for your product.
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the
information (for example, serial number, error conditions, and product status) that will be
forwarded. Hewlett-Packard treats this information as confidential.
Information you can get from hp instant support
The hp instant support Web site provides these tools for troubleshooting and for maintenance:
●Firmware and software updates.
●Troubleshooting for recent events that are listed on the Event Log. For example, the product
might show a jam as the most recent event listed in the event Log. The hp instant support
Web site detects the event and provides troubleshooting information for the jam.
●Support packs.
●Product documentation, such as user guides and getting started guides.
Product Support
The Product Support link connects you to a Web page that brings together a comprehensive
menu of support resources that business people need. From this Web page, you can accomplish
these tasks and more:
●Find a list of HP products at one site: desktops, workstations, servers, storage devices,
printer, scanners, digital imaging, and mobile devices.
●Obtain technical support. Solve a problem; find information to set up, install, and configure
your product; discover and use a product; maintain your product; upgrade and migrate your
product software and driver; and recycle products or dispose of them correctly.
●Gain access to self-solve resources such as FAQs, user documentation, features and
specifications, and product compatibility information.
●Collaborate with HP and with your peers through discussion groups, e-mail support, and
phone support.
●Use task-based navigation to identify the task area that you want to work on and quickly
discover related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers
and other announcements, and training and education opportunities.
48 Using the Other Links as a resourceENWW
My Service Provider and My Service Contract
The My Service Provider and the My Service Contract links appear only if they have been
created by the service provider in the Other Links page on the Settings tab. The link can then be
clicked by any user to get information about the service provider and the service contract. The
information, which can be up to 50 characters long, is stored in the permanent storage of the
device.
When these links have been created, the appearance of the Other Links box changes to include
the new links, as shown in the following illustration.
ENWWMy Service Provider and My Service Contract 49
50 Using the Other Links as a resourceENWW
Index
A
accessing the HP Embedded Web Server 3
accessories, verifying installed 10
administrators
alerts, setting up 24
copier ON/OFF schedule 40
logging off 4
logging on 3
Ordering Information page 38