HP LaserJet 9055mfp, LaserJet 9065mfp Service Handbook

hphpLaserJet 9055 mfp
LaserJet 9065 mfp
field service
handbook
hp LaserJet 9055mfp/9065mfp
field service handbook
Copyright Information
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: Q3631-90909 Edition 1, 11/2003
Trademark Credits
Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
All other products mentioned herein may be trademarks of their respective companies.

Contents

1 Safety
Safety and important warning items . . . . . . . . . . 2
Important notices. . . . . . . . . . . . . . . . . . . . . 2
Description items for Warning, Caution,
and Note . . . . . . . . . . . . . . . . . . . . . . . 2
Safety warnings. . . . . . . . . . . . . . . . . . . . . . . . . . 3
Modifications not authorized by hp . . . . . . . 3
Power supply. . . . . . . . . . . . . . . . . . . . . . . . 5
Installation requirements. . . . . . . . . . . . . . . 7
Measures to take in case of an accident. . 13
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling and disposition of consumables. . . . . 14
Regulatory statements . . . . . . . . . . . . . . . . . . . 14
FCC Regulations. . . . . . . . . . . . . . . . . . . . 14
Safety information. . . . . . . . . . . . . . . . . . . . . . . 15
Safety circuits . . . . . . . . . . . . . . . . . . . . . . 15
Overall protection circuit . . . . . . . . . . . . . . 15
Safety labels on the MFPs . . . . . . . . . . . . . . . . 18
Scanner section . . . . . . . . . . . . . . . . . . . . 20
Laser/scanner assembly . . . . . . . . . . . . . . 20
Rear cover. . . . . . . . . . . . . . . . . . . . . . . . . 20
2 Adjustments
How to use this section . . . . . . . . . . . . . . . . . . . 24
Scope and precautions . . . . . . . . . . . . . . . 24
Adjustments made when replacing parts . . . . . 24
How to read tables . . . . . . . . . . . . . . . . . . 25
List of adjustment items on 9055mfp/9065mfp . 26
LCD adjustment . . . . . . . . . . . . . . . . . . . . . . . . 28
LCD control panel adjustment. . . . . . . . . . 28
LCD panel contrast/key sound
adjustment . . . . . . . . . . . . . . . . . . . . 28
Settings and adjustments made with the
P function . . . . . . . . . . . . . . . . . . . . . . . . . 28
Checking and printing the P function . . . . 28
Setting up the P function . . . . . . . . . . . . . . 28
Mode changing menu . . . . . . . . . . . . . . . . . . . . 29
Mode selection . . . . . . . . . . . . . . . . . . . . . 29
2-5 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting the 2-5 mode. . . . . . . . . . . . . . . . . 29
List of adjustment items for 2-5 mode . . . . 30
Setting software switches . . . . . . . . . . . . . 31
List of software switches . . . . . . . . . . . . . . 32
PM count resetting . . . . . . . . . . . . . . . . . . 45
Setting the PM cycle . . . . . . . . . . . . . . . . . 45
Collecting data . . . . . . . . . . . . . . . . . . . . . 46
Copy count by parts to be replaced (fixed
parts). . . . . . . . . . . . . . . . . . . . . . . . . 57
Copy count parts counter . . . . . . . . . . . . . 58
Copy count by parts to be replaced
(optional parts) . . . . . . . . . . . . . . . . . 61
Setting passwords . . . . . . . . . . . . . . . . . . 62
Setting the telephone number and/or fax
number of the service center . . . . . . 63
Setting the serial number . . . . . . . . . . . . . 63
Setting date. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3-6 mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting method . . . . . . . . . . . . . . . . . . . . . 64
List of adjustment items for 3-6 mode. . . . 65
High voltage adjustment . . . . . . . . . . . . . . 67
Charging grid voltage adjustment . . . . . . . 68
Drum calibration adjustment . . . . . . . . . . . 68
Drum calibration adjustment (manual) . . . 73
Custom paper setting . . . . . . . . . . . . . . . . 73
Recall standard data (process
adjustment). . . . . . . . . . . . . . . . . . . . 73
Image adjustment. . . . . . . . . . . . . . . . . . . 73
Tray adjustment . . . . . . . . . . . . . . . . . . . . 73
Magnification adjustment . . . . . . . . . . . . . 74
Document feeder adjustment . . . . . . . . . . 80
Distortion adjustment (MFP) . . . . . . . . . . . 83
Non-image area erase check . . . . . . . . . . 83
Recall standard data (Image adjustment). 84
Running test mode . . . . . . . . . . . . . . . . . . 84
Test pattern density setting. . . . . . . . . . . . 92
Finisher adjustment . . . . . . . . . . . . . . . . . 92
Stapling and folding stopper adjustment. . 92
List output mode . . . . . . . . . . . . . . . . . . . . 96
4-7 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
4-7 Mode/multi-mode setting method . . . . 96
Adjustment data display . . . . . . . . . . . . . . 98
Hard disk check . . . . . . . . . . . . . . . . . . . . 98
Input checklist . . . . . . . . . . . . . . . . . . . . . . . .100
Output checklist . . . . . . . . . . . . . . . . . . . 104
Contents
ENWW iii
Other adjustments. . . . . . . . . . . . . . . . . . . . . . 111
Tray centering adjustment. . . . . . . . . . . . 111
HCI: Paper size adjustment . . . . . . . . . . 113
MFP skew adjustment. . . . . . . . . . . . . . . 114
HCI pick roller pressure adjustment
(ledger/A3 only). . . . . . . . . . . . . . . . 114
HCI lift plate horizontal adjustment . . . . . 115
HCI skew adjustment . . . . . . . . . . . . . . . 117
Trays 1-4, HCI, and PI spring pressure
adjustment . . . . . . . . . . . . . . . . . . . 118
HCI paper feed height upper limit
adjustment . . . . . . . . . . . . . . . . . . . 120
HCI pick-up release amount adjustment . 121
ADF: aligning on top of scanner . . . . . . . 122
ADF: alignment to ADF glass . . . . . . . . . 123
ADF: paper skew adjustment . . . . . . . . . 124
Finisher: adjusting the magnets on the
bypass conveyance guide plate . . . 125
Finisher: adjusting the bypass gate. . . . . 126
Finisher: adjusting the shift position . . . . 128
Finisher: adjusting the paper exit
solenoid. . . . . . . . . . . . . . . . . . . . . . 129
Finisher: adjusting the mount location
of the paper exit arm . . . . . . . . . . . . 130
Finisher: adjusting the mount location
of the alignment plates/U . . . . . . . . 131
Finisher: adjusting the mount location
of the alignment plates/L
(Multifunction Finisher only) . . . . . . 132
Finisher: adjusting the stapling
position (flat stapling) . . . . . . . . . . . 133
Finisher: adjusting the stapler vertical
positioning. . . . . . . . . . . . . . . . . . . . 134
Finisher: adjusting the stapling position
(staple-and-fold) (Multifunction
Finisher only) . . . . . . . . . . . . . . . . . 136
Finisher: adjusting the angle of the
folding stopper (Multifunction
Finisher only) . . . . . . . . . . . . . . . . . 137
Finisher: adjusting the folding force
(Multifunction Finisher only) . . . . . . 138
Finisher: adjusting the tri-fold positions
(Multifunction Finisher only) . . . . . . 139
Adjusting the vertical skew of the
punch kit . . . . . . . . . . . . . . . . . . . . . 140
Sensor threshold adjustment for the
punch kit paper edge sensor. . . . . . 141
PI centering adjustment . . . . . . . . . . . . . 142
Adjusting the vertical skew when
using the post inserter. . . . . . . . . . . 144
Finisher: stapler driver belt position
adjustment . . . . . . . . . . . . . . . . . . . 145
Other adjustments. . . . . . . . . . . . . . . . . . . . . . 146
MFP: Optics unit alignment. . . . . . . . . . . 146
MFP: Scanner motor belt adjustment . . . 146
MFP: Fuser temp sensor alignment . . . . 146
MFP: Fuser thermostat alignment . . . . . 146
Finisher: Up/down wire tension
adjustment . . . . . . . . . . . . . . . . . . . 146
3 Software tools
Upgrading ICB, PRCB, and Finisher firmware 148
ISW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Using ISW. . . . . . . . . . . . . . . . . . . . . . . . 148
Firmware files required . . . . . . . . . . . . . . 148
Preparing the MFP . . . . . . . . . . . . . . . . . 149
Troubleshooting . . . . . . . . . . . . . . . . . . . 150
Relationships between processing
states and operational LEDs. . . . . . 151
Rewriting procedure after an error
interruption . . . . . . . . . . . . . . . . . . . 151
Upgrading print controller firmware. . . . . . . . . 152
Upgrading firmware to the print
controller. . . . . . . . . . . . . . . . . . . . . 152
Firmware upgrade methods . . . . . . . . . . 153
Embedded Web Server (EWS) . . . . . . . . . . . . 156
System requirements . . . . . . . . . . . . . . . 156
Opening the EWS . . . . . . . . . . . . . . . . . . 156
Key components of EWS for Service . . . 157
Useful hints. . . . . . . . . . . . . . . . . . . . . . . 157
HP90x5mfp Config Utility . . . . . . . . . . . . . . . . 158
Features of the Config Utility . . . . . . . . . 158
Useful hints. . . . . . . . . . . . . . . . . . . . . . . 159
4 Print controller
Print controller components . . . . . . . . . . . . . . 162
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 164
Power-on time sequence . . . . . . . . . . . . 164
LED indications. . . . . . . . . . . . . . . . . . . . 165
Internal pages . . . . . . . . . . . . . . . . . . . . . . . . . 166
Print controller error codes . . . . . . . . . . . . . . . 167
Print controller service modes. . . . . . . . . . . . . 170
Service Menu (PIN code 11905503 or
11906503). . . . . . . . . . . . . . . . . . . . 170
9-0 mode. . . . . . . . . . . . . . . . . . . . . . . . . 170
iv ENWW
5 Service
A Terminology cross-reference
Main precautions for maintenance . . . . . . . . . 174
Points to be confirmed before
maintenance . . . . . . . . . . . . . . . . . . 174
Copy sample . . . . . . . . . . . . . . . . . . . . . . 174
Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Service schedule. . . . . . . . . . . . . . . . . . . 175
Maintenance items . . . . . . . . . . . . . . . . . 176
Periodic inspection items . . . . . . . . . . . . 180
Replacement parts list. . . . . . . . . . . . . . . 184
Important maintenance parts . . . . . . . . . 186
Support materials . . . . . . . . . . . . . . . . . . . . . . 186
PM kit (GA4GKC) . . . . . . . . . . . . . . . . . . 186
Service tools and supplies . . . . . . . . . . . 187
CE tool list . . . . . . . . . . . . . . . . . . . . . . . . 188
6 Troubleshooting
Electronic parts layout drawing . . . . . . . . . . . . 192
9065 parts layout drawing. . . . . . . . . . . . 192
ADF parts layout drawing . . . . . . . . . . . . 201
HCI parts layout drawing . . . . . . . . . . . . . 202
Stapler/stacker and multifunction
finisher parts layout drawing . . . . . . 203
Post inserter parts layout drawing. . . . . . 206
Punch kit parts layout drawing . . . . . . . . 206
Connector layout drawing . . . . . . . . . . . . . . . . 207
9065 connector layout drawing . . . . . . . . 207
Q3637A/Q3638A Connector layout
drawing . . . . . . . . . . . . . . . . . . . . . . 211
Q3633A/Q3634A connector layout
drawing . . . . . . . . . . . . . . . . . . . . . . 212
Q3636A connector layout drawing . . . . . 213
Punch kit connector layout drawing . . . . 214
Jam code list . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Error code list . . . . . . . . . . . . . . . . . . . . . . . . . 221
Timing chart . . . . . . . . . . . . . . . . . . . . . . . . . . 231
9065 timing chart (1) . . . . . . . . . . . . . . . . 231
9065 timing chart (2) . . . . . . . . . . . . . . . . 232
ADF timing chart (1) . . . . . . . . . . . . . . . . 233
ADF timing chart (2) . . . . . . . . . . . . . . . . 234
Q3637A/Q3638A timing chart . . . . . . . . . 235
Q3633A/Q3634A timing chart (1) . . . . . . 236
Q3633A/Q3634A timing chart (2) . . . . . . 237
Q3633A/Q3634A timing chart (3) . . . . . . 238
Q3633A/Q3634A timing chart (4) . . . . . . 239
Q3636A timing chart . . . . . . . . . . . . . . . . 240
Punch kit timing chart . . . . . . . . . . . . . . . 241
Terminology cross-reference for the MFP . . . 244
Index
Contents
ENWW v
vi ENWW
1Safety
Safety and important warning items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Description items for Warning, Caution, and Note. . . . . . . . . . . . . . . . . . 2
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Modifications not authorized by hp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Measures to take in case of an accident . . . . . . . . . . . . . . . . . . . . . . . . 13
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling and disposition of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety circuits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Overall protection circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety labels on the MFPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Scanner section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Safety

ENWW 1

Safety and important warning items

Read carefully the safety and important warning items described below to understand them before doing service work.

Important notices

Because of possible hazards to an inexperienced person servicing this MFP as well as the risk of damage to the MFP, HP corporation strongly recommends that all servicing be performed only by HP-trained service technicians.
Changes may have been made to this MFP to improve its performance after this service manual was printed. Accordingly, HP corporation does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate.
The user of this service manual must assume all risks of personal injury and/or damage to the MFP while servicing the MFP for which this service manual is intended.
Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the MFP properly.
Keep this service manual also for future service. When it is impossible to read the description about safety and warning (due to contamination or
tear), the relevant page should be replaced.

Description items for Warning, Caution, and Note

In this service manual, Warning, Caution, and Note are defined as follows together with a symbol mark to be used in a limited meaning.
When servicing the MFP, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, and so forth) need to be conducted with utmost care.
WARNING! Warning messages alert the reader to a specific procedure or practice which,
if not followed correctly, could cause personal injury or catastrophic loss of data or equipment.
CAUTION Caution messages appear before procedures which, if not observed, could
result in loss of data or damage to equipment
Note Notes contain important information.
2Safety ENWW
Symbols used for safety and important warning items are defined as follows:
Precaution when
using the MFP
Prohibition when
using the MFP
Direction when using the MFP
General precaution Electric hazard High temperature
General prohibition Do not touch with wet hand Do not disassemble
General instruction Unplug Ground/Earth

Safety warnings

Modifications not authorized by hp

HP MFPs are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network.
MFP design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind this policy.
WARNING: Prohibited actions
Safety
Using any cables or power cord not specified by HP.
Using any fuse or thermostat not specified by HP.
Safety will not be assured, leading to a risk of fire
and injury.
Disabling fuse functions or bridging fuse terminals
with wire, metal clips, solder or similar object.
ENWW Safety warnings 3
WARNING: Prohibited actions
Disabling relay functions (such as wedging paper
between relay contacts).
Disabling safety functions (interlocks, safety circuits,
and so forth) Safety will not be assured, leading to a risk of fire and injury.
Making any modification to the MFP unless
instructed by HP.
Using parts not specified by HP.
Checkpoints when performing on-site service
HP MFPs are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.
4Safety ENWW

Power supply

WARNING: Wall outlet
Check that mains voltage is as specified. Plug the
power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption.
If excessive current flows in the wall outlet, fire may
result.
If two or more power cords can be plugged into the
wall outlet, the total load must not exceed the rating of the wall outlet.
If excessive current flows in the wall outlet, fire may
result.
kw
WARNING: Power plug and cord
Make sure the power cord is plugged in the wall
outlet securely. Contact problems may lead to increased resistance,
overheating, and the risk of fire.
Check whether the power cord is damaged. Check
whether the sheath is damaged. If the power plug, cord, or sheath is damaged,
replace with a new power cord (with plugs on both ends) specified by HP. Using the damaged power cord may result in fire or electric shock.
When using the power cord (inlet type) that came
with this MFP, be sure to observe the following precautions:
a Make sure the MFP-side power plug is securely
inserted in the socket on the rear panel of the MFP. Secure the cord with a fixture properly.
b If the power cord or sheath is damaged, replace
with a new power cord (with plugs on both ends) specified by HP. If the power cord (inlet type) is not connected to the MFP securely, a contact problem may lead to increased resistance, overheating, and risk of fire.
Safety
ENWW Safety warnings 5
WARNING: Power plug and cord
Check whether the power cord is not stepped on or
pinched by a table and so on.
Overheating may occur there, leading to a risk of
fire.
Do not bundle or tie the power cord.
Overheating may occur there, leading to a risk of fire.
Check whether dust is collected around the power
plug and wall outlet. Using the power plug and wall outlet without
removing dust may result in fire.
Do not insert the power plug into the wall outlet with
a wet hand. The risk of electric shock exists.
When unplugging the power cord, grasp the plug,
not the cable. The cable may be broken, leading to a risk of fire
and electric shock.
WARNING: Wiring
Never use multi-plug adapters to plug multiple power
cords in the same outlet. If used, the risk of fire exists.
When an extension cord is required, use the
specified type. Current that can flow in the extension cord is limited,
so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable
taken up. Fire may result.
6Safety ENWW
WARNING: Ground lead
Check whether the MFP is grounded properly.
If current leakage occurs in an ungrounded MFP, you may suffer electric shock while operating the MFP. Connect the ground lead to one of the following points:
a Ground terminal of wall outlet b Ground terminal for which Class D work has been
done
Pay attention to the point to which the ground lead is
connected. Connecting the ground lead to an improper point
such as the points listed below results in a risk of explosion and electric shock:
a Gas pipe (A risk of explosion or fire exists.) b Lightning rod (A risk of electric shock or fire
exists.)
c Telephone line ground (A risk of electric shock or
fire exists in the case of lightning.)
d Water pipe or faucet (It may include a plastic
portion.)
Safety

Installation requirements

WARNING: Prohibited installation place
Do not place the MFP near flammable materials
such as curtains or volatile materials that may catch fire.
A risk of fire exists.
Do not place the MFP in a place exposed to water
such as rain water. A risk of fire and electric shock exists.
ENWW Safety warnings 7
WARNING: Non-operational handling
When the MFP is not used over an extended period
of time (holidays, and so forth), switch it off and unplug the power cord.
Dust collected around the power plug and outlet may cause fire.
CAUTION: Temperature and humidity
Do not place the MFP in a place exposed to direct
sunlight or near a heat source such as a heater. A risk of degradation in MFP performance or
deformation exists. Do not place the MFP in a place exposed to cool
wind. Recommended temperature and humidity are as follows:
Temperature: 10 Humidity: 10 percent to 80 percent (no dew
condensation) Avoid other environments as much as possible.
° C to 30° C
CAUTION: Ventilation
Do not place the MFP in a place where there is much
dust, cigarette smoke, or ammonia gas. Place the MFP in a well ventilated place to prevent
MFP problems and image issues.
The MFP generates ozone gas during operation, but
it is not sufficient to be harmful to the human body. If a bad smell of ozone is present in the following
cases, ventilate the room.
a When the MFP is used in a poorly ventilated room b When making a lot of copies c When using multiple MFPs at the same time
8Safety ENWW
CAUTION: Vibration
When installing the MFP, read the installation guide
thoroughly. Be sure to install the MFP on a level and sturdy place.
Constant vibration will cause problems.
Be sure to lock the caster stoppers.
In the case of an earthquake and so on, the MFP may slide, leading to a injury.
CAUTION: Inspection before servicing
Before conducting an inspection, read all relevant
documentation (service manual, technical notices, and so forth) and proceed with the inspection following the prescribed procedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the documentation.
If the prescribed procedure or tool is not used, the MFP may break and a risk of injury or fire exists.
Before conducting an inspection, be sure to
disconnect the power plugs from the MFP and options.
When the power plug is inserted into the wall outlet, some units are still powered even if the power switch is turned off. A risk of electric shock exists.
Safety
The area around the fuser is hot.
You may get burned.
WARNING: Work performed with the MFP powered
Take every care when making adjustments or
performing an operation check with the MFP powered.
If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
ENWW Safety warnings 9
WARNING: Work performed with the MFP powered
Take every care when servicing with the external
cover detached. High-voltage exists around the drum unit. A risk of
electric shock exists.
WARNING: Safety checkpoints
Check the exterior and frame for edges, burrs, and
other damages. The user or CE may be injured.
Do not allow any metal parts such as clips, staples,
and screws to fall into the MFP. They can short internal circuits and cause electric
shock or fire.
Check wiring for squeezing and any other damage.
Current can leak, leading to a risk of electric shock or fire.
When disconnecting connectors, grasp the
connector, not the cable. (Specifically, connectors of the AC line and high-voltage parts.)
Current can leak, leading to a risk of electric shock or fire.
Carefully remove all toner remnants and dust from
electrical parts and electrode units such as a charging corona unit.
Current can leak, leading to a risk of MFP trouble or fire.
Check high-voltage cables and sheaths for any
damage. Current can leak, leading to a risk of electric shock
or fire.
Check electrode units such as a charging corona
unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire.
10 Safety ENWW
WARNING: Safety checkpoints
Before disassembling or adjusting the laser/scanner
assembly incorporating a laser, make sure that the power cord has been disconnected.
The laser light can enter your eye, leading to a risk of loss of eyesight.
Do not remove the cover of the laser/scanner
assembly. Do not supply power with the laser/scanner assembly shifted from the specified mounting position.
The laser light can enter your eye, leading to a risk of loss of eyesight.
When replacing a lithium battery, replace it with a
new lithium battery specified in the parts guide manual. Dispose of the used lithium battery using the method specified by local authority.
Improper replacement can cause explosion.
After replacing a part to which AC voltage is applied
(for example, optical lamp and fuser lamp), be sure to check the installation state.
A risk of fire exists.
Safety
Check the interlock switch and actuator for loosening
and check whether the interlock functions properly. If the interlock does not function, you may receive an
electric shock or be injured when you insert your hand in the MFP (for example, for clearing paper jam).
Make sure the wiring cannot come into contact with
sharp edges, burrs, or other pointed parts. Current can leak, leading to a risk of electric shock
or fire.
ENWW Safety warnings 11
WARNING: Safety checkpoints
Make sure that all screws, components, wiring,
connectors, and so forth that were removed for safety check and maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, and so forth.)
A risk of MFP trouble, electric shock, and fire exists.
WARNING: Handling of service materials
Unplug the power cord from the wall outlet.
Drum cleaner (isopropyl alcohol) and roller cleaner
(acetone-based) are highly flammable and must be handled with care. A risk of fire exists.
Use sparingly with wipes to avoid fumes. Collect wipes in a resealable plastic bag, and
remove the bag from the customer’s site. Have flammable spill absorbents in your tool box in
case material is spilled. Consider using protective gloves if skin irritation
develops. Containers should be labeled with the chemical
name and the word/symbol Flammable.
Do not replace the cover or turn the MFP on before
any solvent remnants on the cleaned parts have fully evaporated.
A risk of fire exists.
Use only a small amount of cleaner at a time and
take care not to spill any liquid. If this happens, immediately wipe it off.
A risk of fire exists.
When using any solvent, ventilate the room well.
Breathing large quantities of organic solvents can lead to discomfort.
12 Safety ENWW
WARNING: Handling of service materials
Toner and developer are not harmful substances, but
care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, and so on. It may be stimulative.
If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician.
Avoid creating dust and inhaling dust, particularly wen removing waste developer and adding new developer.
Place waste toner and developer in a resealable plastic bag, and remove the bag from the customer’s site.
Use an explosion-proof vacuum with a HEPA filter for cleaning up toner and developer.
Never throw the used cartridge and toner into fire.
You may be burned due to dust explosion.

Measures to take in case of an accident

If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
If a report of a serious accident has been received from a customer, an on-site evaluation must be carried out quickly and HP Corporation must be notified.
To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by HP Corporation.
Safety

Conclusion

Safety of users and customer engineers depends highly on accurate maintenance and administration. Therefore, safety can be maintained by the appropriate daily service work conducted by the customer engineer.
When performing service, each MFP on the site must be tested for safety. The customer engineer must verify the safety of parts and ensure appropriate management of the equipment.
ENWW Safety warnings 13

Handling and disposition of consumables

All preventive maintenance replacement parts, consumables, and associated supplies, including all wipes, waste developer, and so on, should be removed from the customer’s site. Wipes, in particular wipes used with drum cleaner and roller cleaner, should be placed in a resealable bag or other sealable container to avoid fumes and potential fire danger. Waste developer should also be placed in a resealable bag or other sealable container to avoid creating dust. Care should be taken when removing waste developer and when placing the waste in the sealable container to avoid creating dust.
All parts, consumables, and associated supplies should be returned to the service office location for appropriate recycling or disposal. Service office Environment, Health, and Safety staff should be consulted to determine the proper handling and disposition.

Regulatory statements

FCC Regulations

FCC Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user’s authority to operate the equipment.
Reorient or relocate the receiving antenna.
Increase separation between equipment and receiver.
Connect equipment to an outlet on a circuit different from that to which the receiver is
located.
Consult your dealer or an experienced radio/TV technician.
Note Any changes or modifications to the MFP that are not expressly approved by HP
14 Safety ENWW
could void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class A limits of Part 15 of FCC rules.

Safety information

Safety circuits

This MFP is provided with the following safety circuits to prevent MFP issues from resulting in serious accidents.

Overall protection circuit

L2 and L3 (fuser heater lamps) overheating prevention circuit These safety circuits are described below to provide the service engineer with a renewed
awareness of them in order to prevent servicing errors that may impair their functions.
Overall protection circuit
CBR1
NF
CBR2
Protection by CBR1 and CBR2 (circuit breakers) CBR1 and CBR2 interrupt the AC line instantaneously when an excessive current flows due to a
short in the AC line.
Safety
CAUTION The CBR1 and CBR2 functions must not be deactivated under any
circumstances.
ENWW Safety information 15
Protection by L2, L3, and L4 (fuser heater lamps) overheating prevention circuit
TS2
TS1
L2
L3
L4
TH2
TH1
DCPS
RL1
PRCB
RL1
Control section
AC driver section
Protection by software
The output voltage from TH1 (fuser temperature sensor 1) is read by the CPU. If this voltage is abnormal, L2 (fuser heater lamp 1), L3 (fuser heater lamp 2), L4 (fuser heater lamp 3), and RL1 (main relay) are turned off.
CAUTION Do not change the gap between the roller and TH1. When replacing TH1, check
the specified mounting dimensions. The RL1 function must not be deactivated under any circumstances.
Protection by the hardware circuit
The output voltages from TH1 and TH2 (fuser temperature sensors) are compared with the abnormality judgment reference value in the comparator circuit. If the output voltage from TH1 or TH2 exceeds the reference value, L2 (fuser heater lamp 1), L3 (fuser heater lamp 2), L4 (fuser heater lamp 3), and RL1 (main relay) are turned off in hardware means.
CAUTION Periodically check the TH2 face contacting the roller, and replace TH2 if any
abnormality is detected.
Since theTH1 (fuser temperature sensor) face does not contact the roller, check the distance from the roller and the sensor orientation if any abnormality is detected.
The RL1 function must not be deactivated under any circumstances.
16 Safety ENWW
Protection by TS1 (thermostat/U) and TS2 (thermostat/L)
When the temperature of the fuser roller (upper/lower) exceeds the specified value, TSs are turned off, thus interrupting the power to L2 (fuser heater lamp/1), L3 (fuser heater lamp/2), and L4 (fuser heater lamp/3) directly.
CAUTION Do not use any other electrical conductor in place of TS1 and TS2. Do not
change the distance between the roller and TS (thermostat).
Safety
ENWW Safety information 17

Safety labels on the MFPs

Caution labels shown below are attached in some areas on/in the MFP. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.
CAUTION
DO NOT INSERT your finger into the two RADF hinge portions; otherwise you may be injured.
WARNING
This area generates high voltage. If touched, electrical shock may occur. DO NOT TOUCH.
CAUTION ATTENTION VORSICHT PRECAUCION ATTENZIONE
CAUTION
DO NOT put your hand between the main body and developing fixing unit; otherwise you may be injured.
CAUTION
High temperature!
Do not touch. Use care when clearing paper.
ATTENTION
Temp rature lev e!
Risque de br lure. Soyez prudent en retirant la feuille coinc e.
VORSICHT
Hei§e OberflŠche!
Brandverletzungsgefahr. Bei Beseitigung von Papierstaus vorsichtig vorgehen.
PRECAUCION
ÁTemperatura alta!
No tocar. Tener cuidado al remover el papel.
ATTENZIONE
Alta temperatura!
Non toccare. Agire con prudenza nel rimuovere la carta.
CAUTION
The fixing unit is very hot. To avoide getting burned, DO NOT TOUCH.
CAUTION ATTENTION VORSICHT PRECAUCION ATTENZIONE
CAUTION
The conveyance fixing unit is heavy. Use care and draw it out gently; otherwise you may be injured.
18 Safety ENWW
Safety
CAUTION You may be burned or injured if you touch any area that you are advised by
any caution label to avoid.
ENWW Safety labels on the MFPs 19
CAUTION Do not remove caution labels. If any caution label has come off or is soiled and
therefore the caution cannot be read, contact our Service Office.

Scanner section

Laser/scanner assembly

Rear cover

CAUTION You may be burned or injured if you touch any area that you are advised by
any caution label to avoid.
20 Safety ENWW
2Adjustments
How to use this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Scope and precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjustments made when replacing parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
How to read tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
List of adjustment items on 9055mfp/9065mfp . . . . . . . . . . . . . . . . . . . . . . . 26
LCD adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
LCD control panel adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
LCD panel contrast/key sound adjustment . . . . . . . . . . . . . . . . . . . . . . 28
Settings and adjustments made with the P function . . . . . . . . . . . . . . . . . . . 28
Checking and printing the P function . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting up the P function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mode changing menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mode selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2-5 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting the 2-5 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
List of adjustment items for 2-5 mode . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting software switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
List of software switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
PM count resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting the PM cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Collecting data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Copy count by parts to be replaced (fixed parts) . . . . . . . . . . . . . . . . . . 57
Copy count parts counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Copy count by parts to be replaced (optional parts) . . . . . . . . . . . . . . . 61
Setting passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting the telephone number and/or fax number of the
service center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting the serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3-6 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
List of adjustment items for 3-6 mode . . . . . . . . . . . . . . . . . . . . . . . . . . 65
High voltage adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Charging grid voltage adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Drum calibration adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Drum calibration adjustment (manual) . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Custom paper setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Recall standard data (process adjustment) . . . . . . . . . . . . . . . . . . . . . . 73
Image adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Tray adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adjustments

ENWW 21
Magnification adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Document feeder adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Distortion adjustment (MFP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Non-image area erase check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Recall standard data (Image adjustment) . . . . . . . . . . . . . . . . . . . . . . . 84
Running test mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Test pattern density setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Finisher adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Stapling and folding stopper adjustment . . . . . . . . . . . . . . . . . . . . . . . . 92
List output mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
4-7 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
4-7 Mode/multi-mode setting method. . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adjustment data display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Hard disk check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Input checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Output checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Other adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tray centering adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
HCI: Paper size adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
MFP skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
HCI pick roller pressure adjustment (ledger/A3 only). . . . . . . . . . . . . . 114
HCI lift plate horizontal adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
HCI skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Trays 1-4, HCI, and PI spring pressure adjustment . . . . . . . . . . . . . . . 118
HCI paper feed height upper limit adjustment . . . . . . . . . . . . . . . . . . . 120
HCI pick-up release amount adjustment . . . . . . . . . . . . . . . . . . . . . . . 121
ADF: aligning on top of scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
ADF: alignment to ADF glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
ADF: paper skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Finisher: adjusting the magnets on the bypass conveyance
guide plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Finisher: adjusting the bypass gate . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Finisher: adjusting the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Finisher: adjusting the paper exit solenoid. . . . . . . . . . . . . . . . . . . . . . 129
Finisher: adjusting the mount location of the paper exit arm . . . . . . . . 130
Finisher: adjusting the mount location of the alignment plates/U . . . . . 131
Finisher: adjusting the mount location of the alignment plates/L
(Multifunction Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Finisher: adjusting the stapling position (flat stapling) . . . . . . . . . . . . . 133
Finisher: adjusting the stapler vertical positioning . . . . . . . . . . . . . . . . 134
Finisher: adjusting the stapling position (staple-and-fold)
(Multifunction Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Finisher: adjusting the angle of the folding stopper (Multifunction
Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Finisher: adjusting the folding force (Multifunction Finisher only) . . . . 138
Finisher: adjusting the tri-fold positions (Multifunction Finisher only). . 139
Adjusting the vertical skew of the punch kit . . . . . . . . . . . . . . . . . . . . . 140
Sensor threshold adjustment for the punch kit paper edge sensor . . . 141
PI centering adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Adjusting the vertical skew when using the post inserter. . . . . . . . . . . 144
Finisher: stapler driver belt position adjustment . . . . . . . . . . . . . . . . . . 145
22 ENWW
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